7183 results
Customer Service Associate VidaCann Tallahassee, FL 32303
17 hours ago
Wellness Guide (Budtender) Holistic Industries Rockville, IN, USA
1 day ago
Call Center Agent Highway 80 Dispensary Dixon, CA 95620
16 hours ago
Customer Service Representative Doctor Love and Hemp City Mission, BC
2 days ago
Dispatcher/Customer Service Canna-Couriers Sacramento, CA
17 hours ago
Client service MCR Labs Framingham, MA, USA
1 day ago
Call Center Customer Service Representative Ramsoft IT Services Private Limited Raleigh, NC 27607
5 days ago
Front Desk Receptionist Star Buds Aurora, CO 80016
17 hours ago
Cannabis Customer Service Associate Buddy Boy Brands Denver, CO, USA
4 days ago
Wellness Associate Ascend Wellness Holdings New York, NY, USA
2 days ago
Bilingual Sales and Support Agent Aurora Cannabis Vancouver, BC
2 days ago
Call Center Agent Green Leaf Medical of Virginia, LLC Richmond, VA 23224
5 days ago
Customer Care Agent Cresco Labs Illinois City, IL, USA
7 days ago
Wellness Associate Ascend Wellness Holdings Ridgefield, NJ, USA
3 days ago
Wellness Associate Ascend Wellness Holdings Paterson, NJ, USA
3 days ago
Wellness Guide (Budtender) Holistic Industries Massachusetts, USA
7 days ago
Customer Service Associate VidaCann Cape Coral, FL 33904
7 days ago
Customer Service Cannabis Captor Retail Group Inc United States
4 days ago
Front Desk Receptionist MEDfarms Bay City, MI 48706
2 days ago
FRONT DESK / RECEPTION Green Man Cannabis Denver, CO 80204
2 days ago
Shop Help American Woodcrafters Brunswick, MD 21716
17 hours ago
Customer Service Specialist 3 (Olympia) 2022-00657 State of Washington Liquor and Cannabis Board Olympia, WA
17 hours ago
Front Desk Receptionist The Joint By Cannabis Colorado, USA
2 days ago
Wellness Associate Ascend Wellness Holdings Lodi, NJ, USA
4 days ago
Customer Service Associate VidaCann Largo, FL 33778
8 days ago
Cannabis Mobile Customer Experience Associate Doobie Wareham, MA, USA
4 days ago
Customer Service Representative Fluent Cannabis Care Miami, FL 33137
8 days ago
Customer Service Associate Walgreens Posen, IL, USA
8 days ago
Bilingual Sales and Support Agent (Vancouver, BC, CA) Aurora Cannabis Vancouver, BC
2 days ago
Cultivation Agent Dragonfly Cultivation Moroni, UT 84646
2 days ago

Customer Service Associate

VidaCann Tallahassee, FL 32303 Part-time
Apply Now Copy link

Responsibilities

  • Greet and Check-in customers as they enter
  • Verification of customer ID and cannabis card status
  • Discuss and make appropriate product recommendations to customers based on their physician’s recommendation
  • Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers
  • Dispense medication and collect payment via POS register (cash, debit, etc)
  • Maintain strict controls on product, cash, and patient data at all times
  • Stay current with latest industry and product knowledge
  • Support all marketing and sales efforts of the company to ensure sales goals are met
  • Perform other regular duties related to maintaining a safe and clean retail store environment as needed

Qualifications

  • High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred
  • Applicants must be 21 years or older and hold a valid license.

Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.

VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply

Job Type: Part-time

Pay: From $15.55 per hour

Benefits:

  • Employee discount

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
For the safety of you and the team, we require proof of COVID-19 vaccination before hire.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

[{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"17 hours ago","description":"<div><p><b>Responsibilities</b></p><ul><li>Greet and Check-in customers as they enter</li><li>Verification of customer ID and cannabis card status</li><li>Discuss and make appropriate product recommendations to customers based on their physician’s recommendation</li><li>Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers</li><li>Dispense medication and collect payment via POS register (cash, debit, etc)</li><li>Maintain strict controls on product, cash, and patient data at all times</li><li>Stay current with latest industry and product knowledge</li><li>Support all marketing and sales efforts of the company to ensure sales goals are met</li><li>Perform other regular duties related to maintaining a safe and clean retail store environment as needed</li></ul><p><b>Qualifications</b></p><ul><li>High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</li><li>Applicants must be 21 years or older and hold a valid license.</li></ul><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p><i>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</i></p><p>Job Type: Part-time</p><p>Pay: From $15.55 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />For the safety of you and the team, we require proof of COVID-19 vaccination before hire.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Tallahassee, FL 32303","city":"Tallahassee","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate/eabde19e3904f9af23fad5e0f5963e1d","title":"Customer Service Associate","category":"Agriculture & Farming","hash":"eabde19e3904f9af23fad5e0f5963e1d","postingUrl":"https://www.indeed.com/job/customer-service-associate-0e01833a5ca40917"},{"function":["Retail"],"postedOn":"1 day ago","description":"<div><p><b>Job Description</b></p><p>About Us:At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About the Job:The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.</p><p>Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction</p><p>Ensure all guests are greeted as they arrive and when they depart</p><p>Maintain proper cash handling procedures at all times</p><p>Ensure POS counters are ready to go when dispensary opens</p><p>Assist with running side work, stocking and cleaning during all downtime</p><p>Maintain fully stocked and clean POS counters at all times</p><p>Ensure opening and closing cleaning and organization is completed</p><p>Participate in periodic staff cleanings and meetings</p><p>Adhere to company SOPs</p><p>Inform management if any product inventory is running low</p><p>Be on time and ready to work for each and every shift</p><p>Be knowledgeable about everything and anything cannabis related</p><p>Be knowledgeable of all specials</p><p>Read industry publications to keep up-to-date on trends</p><p>Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift</p><p><b>Physical Demands:</b></p><p>Daily</p><p>Stand for long periods of time.</p><p>Walk or run for long periods of time.</p><p>Use their hands to handle, control, or feel objects, tools, or controls.</p><p>Understand the speech of another person.</p><p>Speak clearly so listeners can understand.</p><p>See details of objects that are less than a few feet away.</p><p>Work non-standard and/or weekend hours.</p><p>Often</p><p>Use stomach and lower back muscles to support the body for long periods without getting tired.</p><p>See details of objects that are more than a few feet away.</p><p>Use fingers to grasp, move, or assemble very small objects.</p><p>Hold the arm and hand in one position or hold the hand steady while moving the arm.</p><p>Focus on one source of sound and ignore others.</p><p>Hear sounds and recognize the difference between them.</p><p>Be physically active for long periods without getting tired or out of breath.</p><p>Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.</p><p>Keep or regain the body's balance or stay upright when in an unstable position.</p><p>Use one or two hands to grasp, move, or assemble objects.</p><p>Make quick, precise adjustments to machine controls.</p><p>Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.</p><p>About You: General</p><p>Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.</p><p><b>Education/Experience:</b></p><p>High school diploma or equivalent.</p><p>Dispensary sales experience preferred</p><p>Customer Service: 2 years</p><p>Retail Sales: 1 year</p><p>Must be at least 21 years of age</p><p><b>Technological Skills:</b></p><p><b>POS</b></p><p><b>Required Knowledge and Skills:</b></p><p>Knowledge of marijuana strains, edibles, extracts and other current products on the market</p><p>Excellent Customer Service Skills</p><p>Excellent Communication</p><p>Attention to Detail</p><p>Precise Math Skills</p><p>Organizational Skills</p><p>Multi-task Oriented</p></div>","company":{"website":"libertycannabis.com","companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Rockville, IN, USA","city":"Rockville","stateProvince":"IN"},"frontendLink":"/job-posting/holistic-industries/wellness-guide-budtender/5e9e6eec6b94e4d6f247cd1cd6a0b394","title":"Wellness Guide (Budtender)","category":"Agriculture & Farming","hash":"5e9e6eec6b94e4d6f247cd1cd6a0b394","postingUrl":"https://www.whatjobs.com/jobs/Wellness-Guide-Budtender/Rockville/855697131"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"16 hours ago","description":"<div><p><b>Highway 80 Dispensary</b> is currently hiring cannabis enthusiasts and experts to join our amazing family-owned business. Highway 80 Dispensary is a new dispensary located in Dixon, right off the highway. Our store is an exciting, fun, and fast-paced environment.</p><p><i><b>Please attach a cover letter with your resume. Please specify Cannabis </b></i><i><b>experience and </b></i><b><i>knowledge detailing your availability for morning and night. Must be able to work weekends.</i></b></p><p><b>Highway 80 Dispensary</b> is currently hiring for <b>Call Center Agents </b></p><p>Our <b>Call Center Agents</b> must provide a immersive shopping experience over the phone to our customers. Delivering excellent customer service, explaining a variety of different products and making suggestions. While maintaining a capacity to listen, problem solve and multitask.</p><p><b>Employee Perks: </b>Product samples, large employee discounts, $500 Employee of the Month bonuses, merchandise from vendors, and more.</p><p>If you are applying to multiple position for Highway 80 Dispensary, please specify which positions you are applying for on your cover letter.</p><p>Job Type: Full-time</p><p>Pay: $14.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Night shift</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Following all covid precautions set by the county</p><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Highway 80 Dispensary"},"location":{"country":"United States","address":"Dixon, CA 95620","city":"Dixon","stateProvince":"CA"},"frontendLink":"/job-posting/highway-80-dispensary/call-center-agent/6fc346105037087e7b2802fa89462130","title":"Call Center Agent","category":"Retail","hash":"6fc346105037087e7b2802fa89462130","postingUrl":"https://www.indeed.com/job/call-center-agent-9bf3efa763f90ba2"},{"employmentType":"Part-time, Permanent","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Doctor Love and Hemp City Mission is currently looking for 2 individuals to join our fantastic team. We are looking for someone who is comfortable working alone until 10pm on closing shifts, is self motivated and has a positive attitude. We also need someone who is comfortable talking to customers in a non-judgemental fashion while getting them the items that they need/require.</p><p>Weekend shifts are an absolute MUST with a day to 2 days during the week.</p><p>Must be 19+ to apply.</p><p>Job Types: Part-time, Permanent<br />Part-time hours: 12-20 per week</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Cash handling: 1 year (preferred)</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Mission, BC","city":"Mission","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/d41284fc180cc913f43f5a12853f7ff0","title":"Customer Service Representative","category":"Retail","hash":"d41284fc180cc913f43f5a12853f7ff0","postingUrl":"https://ca.indeed.com/job/customer-service-representative-0bb1d0d1d925859c"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"17 hours ago","description":"<div><p>We are looking for a reliable Cannabis Delivery Dispatcher to act as a communication point for our customers and drivers. You will receive orders, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Previous dispatching or professional phone experience is required.</p><p><b>Responsibilities</b></p><ul><li>Receive customer calls and record significant information</li><li>Address problems and requests by transmitting information or providing solutions</li><li>Receive and dispatch orders for products or deliveries</li><li>Prioritize calls according to urgency and importance</li><li>Use phone or computer to send vehicles to appropriate locations</li><li>Monitor the route and status of field units to coordinate and prioritize their schedule</li><li>Provide field units with information about orders, traffic, obstacles and requirements</li><li>Enter data in computer system and maintain logs and records of calls, activities and other information</li></ul><p><b>Skills</b></p><ul><li>Proven experience as dispatcher or relevant position</li><li>Tech-savvy with knowledge of relevant methods (CAD)</li><li>Fast typing with experience in data entry</li><li>Knowledge of procedures and guideline for emergency situations</li><li>Proficient in English (oral and written)</li><li>Outstanding organizational and multitasking abilities</li><li>Active listener with excellent communication skills</li><li>Sound judgement and critical thinking</li><li>High school diploma</li><li>Knowledgeable in cannabis products, types, and measurements</li></ul><p>Job Type: Part-time</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Work Location: One location</p></div>","company":{"name":"Canna-Couriers"},"location":{"country":"United States","address":"Sacramento, CA","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/canna-couriers/dispatcher-customer-service/0e74fb14ec20d1ab8e537b70cd5a7513","title":"Dispatcher/Customer Service","category":"Supply Chain & Logistics","hash":"0e74fb14ec20d1ab8e537b70cd5a7513","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-f32ab6fad7f5ac5b"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$50k","currency":"US","source":"ZipRecruiter","position":"Client Services Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Client-Services-Representative-Salary--in-Massachusetts"},{"salaryStart":"$40k","salaryEnd":"$73k","currency":"US","source":"Glassdoor","position":"Client Service Associate","type":"per year","url":"https://www.glassdoor.com/Salaries/boston-client-service-associate-salary-SRCH_IL.0,6_IM109_KO7,31.htm"},{"salaryStart":"$33k","salaryEnd":"$62k","currency":"US","source":"Mint - Intuit","position":"Client Service Representative","type":"per year","url":"https://mint.intuit.com/salary/client-service-representative/ma"}],"function":["Retail"],"postedOn":"1 day ago","description":"<div><p>Job Description nJob Summary n nClient Service Agent will ensure all clients receive outstanding service and care. Samples will receive proper care by being compliant through the intake process.</p><p>n nDuties and Responsibilities n nCoordinate with Transportation Agents to execute sample pickups from Registered Marijuana Dispensary u2019s (RMD u2019s</p><p>n n nPerform sample intake for RMD u2019s and walk-in clients. nUtilize testing and sample requirements when receiving samples.</p><p>nConduct sample intakes for walk-in clients and answer any questions they might have. nEnsure that all client complaints or issues are resolved in a timely and professional manner.</p><p>nExceptional organizational skills and time management skills. n n nExceptional attention to detail. nCustomer Service background.</p><p>nMust have strong interpersonal skills. nAbility to multi-task. nProfessional attitude. nRequirements n nG u2013 Suite : 1 year (Required) nMicrosoft Office : 1 year (Required) nCustomer Service background nHigh School diploma or equivalent nMust be at least 21 years of age nMust have valid MA driver u2019s license and clean driving record.</p><p>n n nMust be able to pass background check. nMust be trained on all policies related to sample intakes, diversion, transportation.</p><p>nAbility to work seven days a week, including going to various events outside of the laboratory. n n nAble to make sample pickups at various RMD u2019s if needed.</p><p>n n nPowered by JazzHR n n3ojvaMlSAZ n</p><p>Last updated : 2022-01-19</p></div>","company":{"companyType":"Private/Growth","name":"MCR Labs","logoUrl":"/logos/mcr-labs-aed09bd7c5f16aa5e7ebc524f087c747.jpeg"},"location":{"country":"United States","address":"Framingham, MA, USA","city":"Framingham","stateProvince":"MA"},"frontendLink":"/job-posting/mcr-labs/client-service/78edf85d25513cc0e849792921634aa9","title":"Client service","category":"Medical & Healthcare","hash":"78edf85d25513cc0e849792921634aa9","postingUrl":"https://www.talent.com/view?id=9d0fdd204dbd","salary":"$28k - $50k"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p><b>Position: Customer Technical Support Representative </b></p><p><b>Contract: 06 months</b></p><p><b>Location: Raleigh, NC </b></p><p><b>Client: Peraton- 19684-1 </b></p><p>Candidate applies basic helpdesk support skills, company policies and procedures in a Tier 1 Help Desk environment providing live chat sessions and email support for products and services on our client’s, the US Postal Service, website.</p><p>Incumbent must have a good understanding of the general/technical aspects of a Tier 1 Help Desk. He/she will primarily provide end-user assistance via live chat sessions that are routine to moderately complex in nature and require basic problem resolution and independent judgment. The successful incumbent must allocate his/her own time efficiently and will receive general instructions on all work.</p><p><b>Scope: </b></p><ul><li>Point of contact (POC) for feature/function and level one support problems originated by supported end-users.</li><li>Provide problem resolution via email and/or live chat response using knowledgebase and template responses that are created to instantly respond to chat sessions and/or email inquiries.</li><li>Ensure that end-user problems are resolved within Service Level Agreement (SLA) parameters set by managers/team leads.</li><li>Maintain end-to-end problem ownership of chat and email sessions. Incumbents will be required to handle up to three chat sessions at one time.</li><li>Usage of common commercial off the shelf (COTS) applications such as Salesforce C360, along with other proprietary applications to provide live chat services and email resolution type responses.</li><li>Support various Tier 1 platforms as directed by management/team lead(s).</li></ul><p>Peraton Proprietary Information<b>Qualifications: </b></p><p>Education and Experience Requirements:</p><ul><li>A high school diploma or equivalent, minimally. A two or four-year post-high school degree in a technical field is preferred.</li><li>May hold entry level certification(s) in field of work.</li><li>Must have, a minimum of two years of work experience in a helpdesk or call center environment. Previous experience supporting customers via live chat is preferred.<b>Skills Set: </b></li><li>Candidates must be able to type a minimum 45 WPM.</li><li>Candidates must have Microsoft Office product knowledge and trouble shooting skills, to include:</li></ul><p>o Skype for Businesso Microsoft Outlooko Live Chat and/or any Customer Relationship Management (CRM) software tools. * Possesses the ability to successfully manage and prioritize concurrent task, i.e., handling two chat sessions at one time.</p><ul><li>Showcase the ability to communicate well (orally and in written) when working with the client’s consumers/customers.</li><li>Positive attitude and work ethic are a must.</li><li>Self-motivated.</li><li>Ability to work well alone or within a team setting.<b>Additional Provisions: </b></li><li>Pass both a client mandated clearance process to include drug screening, criminal history and credit checks.</li><li>Please note that any usage and detection of cannabis with or without a prescription will result in a failed US Postal clearance regardless of the legalization under State Laws.</li><li>Once candidate’s resume is approved and interview passed, the agency is responsible for providing drug screening. Failure to submit the drug screening results will delay the security clearance process.</li><li>If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance.</li><li>All candidates must be a US Citizen, or have permanent residence status (Green Card).</li><li>Candidate must have lived in the United States for the past 5 years.</li><li>Cannot have more than 6 months’ travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)</li><li>All overtime must be pre-approved in writing by the client manager or his/her designated representative.</li></ul><p>Peraton Proprietary Information * Agency will not be reimbursed for overtime charges without previous written authorization. Authorized overtime will be reimbursed at straight time.</p><ul><li>The enforced dress code is business casual when in the office.Place, period of performance and bill rate:</li><li>Hours of support:</li></ul><p>o The standard work week for staff will be 5 days a week and 8 hours per day with a work week of Sun – Thurs or Tues – Sat.o This is shift work - 1st shift is 6am - 2pm, 2nd shift is 2pm - 10pm, 3rd shift is 10pm – 6am. * Location: 2610 Wycliff Road, Ste 201, Raleigh, NC 27607-3073</p><ul><li>PoP: through 6/30/2022</li><li>Work on site: Yes - Currently remote until COVID resides</li></ul><p>Job Type: Full-time</p><p>Salary: $18.00 per hour</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer support: 1 year (Preferred)</li><li>Windows: 1 year (Preferred)</li><li>iOS: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Ramsoft IT Services Private Limited"},"location":{"country":"United States","address":"Raleigh, NC 27607","city":"Raleigh","stateProvince":"NC"},"frontendLink":"/job-posting/ramsoft-it-services-private-limited/call-center-customer-service-representative/2a4d04db1a95bebe4fe4e98d463f7a99","title":"Call Center Customer Service Representative","category":"Retail","hash":"2a4d04db1a95bebe4fe4e98d463f7a99","postingUrl":"https://www.indeed.com/job/call-center-customer-service-representative-606476b221a9a327"},{"employmentType":"Full-time","function":["Retail","Customer Service"],"postedOn":"17 hours ago","description":"<div><p><b>About us</b></p><p>Star Buds is part of Schwazze (OTCQX: SHWZ) is executing its vision to become the most admired vertically integrated cannabis company in Colorado and beyond. Our portfolio consists of top-tier licensed brands in extraction, infused-product manufacturing, dispensary operations, consulting, and nutrients, with plans to add cultivation facilities in 2021. Schwazze is led by Colorado cannabis experts with proven experience in product and business development and top-tier executives from Fortune 500 companies. As a leading platform for vertical integration, we believe our ability to deliver best-in-class service and innovative products and services to our customers is the product of the talent, teamwork, and passion of our teams. For more information, please visit our website: www.schwazze.com.</p><p><b>Job Title: </b><b>Front Desk Receptionist</b></p><p><b>Reports to: Store Director</b></p><p><b>Location: Aurora, CO</b></p><p><b>Salary: $14.50 - $17/ hour</b></p><p><b>Position Type: Full-time</b></p><p><b>Position Summary</b></p><p>The receptionist is the first impression of the store to our consumers. The receptionist is primarily responsible for: greeting customers in a friendly manner, compliantly checking IDs in accordance with MED laws and regulations, scanning customers into the POS system, organizing customer queues, signing in visitors to the guest log, communicating product assortment to consumers, upholding Schwazze SOPs, and maintaining cleanliness of the lobby and front of the store area. In addition, the receptionist is responsible for always maintaining a clean and professional appearance. The receptionist answers phone calls in a professional and courteous manner and directs calls to appropriate members of the retail team if needed.</p><p><b>Essential Functions </b></p><p><b>Checking IDs: </b></p><p>- Maintains familiarity with IDs from all over the country and can recognize fraudulent ID cards.</p><p>- Scans IDs into the POS system and confirms that the information on the ID matches the information on the scanner.</p><p>- Upholds MED laws and regulations surrounding what constitutes a valid form of ID.</p><p>- Upholds company SOPs on ID checking.</p><p>- Refuses entry to customers that do not have a valid form of ID, or who are underage.</p><p><b>Organizing Customer Queues: </b></p><p>- Pays close attention to the arrival of customers to ensure that customers are seen in the order that they arrive.</p><p>- Directs online ordering customers to the online ordering check out to avoid long wait-times.</p><p>- Organizes queues in the safest and most efficient way possible to avoid overcrowding or parking lot disruptions.</p><p><b>Answering Phone Calls: </b></p><p>- Takes orders over the phone and communicates orders with the retail team.</p><p>- Answers customer questions quickly and courteously.</p><p>- Directs customer calls to appropriate team members if needed.</p><p>- Directs vendor calls to the retail management team as directed.</p><p><b>Checking in Visitors: </b></p><p>- Utilizes the Visitor Log to compliantly check in visitors to limited access areas such as vendors or inspectors.</p><p>- Verifies with management before admitting visitors into the building.</p><p>- Provides visitors with company visitor badges.</p><p><b>Customer Service: </b></p><p>- Maintains company-wide customer service standards and works to provide top-notch customer service with every interaction.</p><p>- Answers phone calls in a friendly and professional manner.</p><p>- Answers emails in a friendly and professional manner.</p><p>- Acts as the face of the company and creates long-lasting customer relationships.</p><p>- Ensures that all customers are aware of our Loyalty program. Ability to sign up customers quickly and accurately while explaining the features and benefits of Higher Rewards.</p><p><b>Additional Functions</b></p><p>- May be required to cover shifts as needed.</p><p>- May be required to work on holidays.</p><p>- May be required to work on weekends.</p><p><b>Job Specifications</b></p><p>- Knowledge of cannabis products, brands, and various cannabinoids and their subsequent effects.</p><p>- Ability to check customer IDs accurately, compliantly, and comfortably.</p><p>- Ability to communicate effectively and develop effective working relationships with store customers, staff, and owners.</p><p>- Knowledge of office equipment and computer software including word, excel, and POS.</p><p>- Ability to carry / lift up to 40 pounds (100 pounds with assistance).</p><p><b>Requirements</b></p><p>- Minimum 21 years of age</p><p>- Maintain eligibility to work in the cannabis industry</p><p>- Must pass any and all required background checks</p><p>- Previous experience in a retail setting required</p><p>- Previous experience budtending preferred</p><p>- Current active MED badge</p><p>Job Type: Full-time</p><p>Pay: $14.50 - $17.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>MED BADGE (Required)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Star Buds","logoUrl":"/logos/star-buds-aba7f039058d7e2695a12529ded04136.jpeg"},"location":{"country":"United States","address":"Aurora, CO 80016","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/star-buds/front-desk-receptionist/9bb9357828001dec8c4eabd440d18e31","title":"Front Desk Receptionist","category":"Retail","hash":"9bb9357828001dec8c4eabd440d18e31","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-1c6ce7f9858d94fb"},{"function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>Buddy Boy Brands is hiring a Customer Service Associate Compensation starts at $16 per hour ( TIPS). Positions are full time (typically 35-40 hours per week). Our competitive benefits include health i..</p><p>by Jobble</p></div>","company":{"companyType":"Private/Established","name":"Buddy Boy Brands","logoUrl":"/logos/buddy-boy-brands-624cc3008d2d409f61d1046dc591464a.png"},"location":{"country":"United States","address":"Denver, CO, USA","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/buddy-boy-brands/cannabis-customer-service-associate/2be2c072986baef3ab565e471ede8490","title":"Cannabis Customer Service Associate","category":"Manufacturing","hash":"2be2c072986baef3ab565e471ede8490","postingUrl":"https://us.bebee.com/job/20220116-e9b67cb760646e5eb7d204f20cdca080"},{"salaries":[{"salaryStart":"$160k","salaryEnd":"$180k","currency":"US","source":"Glassdoor","position":"Associate Creative Director","type":"per year","url":"https://www.glassdoor.ie/Salary/Saatchi-and-Saatchi-Wellness-Associate-Creative-Director-New-York-City-Salaries-EJI_IE503880.0,28_KO29,56_IL.57,70_IM615.htm"}],"function":["Medical"],"postedOn":"2 days ago","description":"<div><p><b>Job Description</b></p><p>A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine. Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.</p><p><b>The main responsibilities of a Medical Dispensary Associate include:</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p>• Coordinate return and exchanges in accordance with company policy</p><p>• Print return/exchange forms for all stations and delivery</p><p>• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p>Salary</p><p>$15 - $16 USD per hour</p><p>Required Skills</p><p>• Consistent demonstration of excellent customer service skills</p><p>• High school diploma, or equivalent</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>Desired Skills</p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• Previous experience with POS systems</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>About Ascend Wellness Holdings</p><p>Ascend is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Ohio, Massachusetts and New Jersey. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our provisioning centers will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take roles with us as we expand nationally.</p><p>When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we scale continuously.</p><p>WHY AWH?</p><p>Our people are our greatest asset. Our teams are comprised of a group of skilled and passionate professionals and partners from a diverse range of fields. We believe in not only building a diverse team but creating a space where ALL feel welcome and training our leaders to not only be inclusive themselves but to inspire their teams to be the same. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, national origin, age or disability. We believe in providing competitive compensation, quality benefits and a work environment that fosters creativity, hard work and leverage every one of our employees' unique skills while giving them what it takes to advance those said skills and learn new ones. We sweat the details to ensure our teams are confident and excited to provide best in class service to our customers and communities we serve.</p><p>• **Please note as a condition of employment with Ascend, all employees must be vaccinated prior to hire.***</p><p>Equal opportunity employer</p><p>Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law</p></div>","company":{"website":"awholdings.com","companyType":"Private/Established","name":"Ascend Wellness Holdings","logoUrl":"/logos/ascend-wellness-holdings-1c26c3789d81d07fdc1179c08239ac2b.png"},"location":{"country":"United States","address":"New York, NY, USA","stateProvince":"NY"},"frontendLink":"/job-posting/ascend-wellness-holdings/wellness-associate/0bd95c090662c0a04c5cdbf9271fdf35","title":"Wellness Associate","category":"Agriculture & Farming","hash":"0bd95c090662c0a04c5cdbf9271fdf35","postingUrl":"https://www.snagajob.com/jobs/702048329","salary":"$160k - $180k"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><div><p><b>Bilingual Sales &amp; Support Agent</b></p><br /><p></p><p>Reporting to the Sales and Support Lead at our Client Care Call Centre, the<b> Bilingual Sales and</b> <b>Support Agent </b>will assist clients in understanding the basic procedures and processes surrounding obtaining and using a prescription for medicinal Cannabis.</p><br /><p></p><p>The responsibilities of the successful candidate will include, but are not limited to the following:</p><br /><p></p><p><b>MAIN RESPONSIBILITIES:</b></p><ul><li>Providing excellent customer service and greeting each client with enthusiasm in both <b>English &amp; French</b></li><li>Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</li><li>Understanding the client’s needs through permissive questioning and identifying opportunities to promote other attributes of our brand</li><li>Answer inbound sales calls, receive and process order requests from clients, caregivers and health care practitioners</li><li>Ability to deal with irate clients while maintaining a positive and enthusiastic attitude.</li><li>Resolve any complaints using critical thinking skills and maintain documentation of each interaction for Health Canada</li><li>Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</li><li>Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</li><li>Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</li><li>Ability to adapt quickly to changes that affect the department such as legislation and regulation amendments, internal practices, Internal department specializations and technical training that applies to the industry</li><li>Maintaining a high level of communication between the sales &amp; support team and the other departments in client care</li><li>Ability to manage various types of clients and demonstrate empathy</li><li>Troubleshoot and navigate shipping and registration account issues</li><li>Follow up with client requests submitted by means of our various platforms (i.e., credits,</li><li>Redirecting clients to appropriate departments by assessing call and forwarding to relative queue</li><li>Answering general inquiries about products and processes of Aurora</li></ul><br /><p></p><p><b>JOB REQUIREMENTS:</b></p><ul><li>Minimum Grade 12 diploma</li><li>Fluent in <b>English &amp; French </b>(Verbal &amp; Written)</li><li>Minimum 2 to 4 years of experience in customer service</li><li>Proven customer service skills in a fast-paced environment</li><li>Significant understanding of Cannabis Regulations</li><li>Excellent computing skills (MS Office, Ample, Zendesk, Mac OS)</li><li>Effective communicator (verbal and written)</li><li>Support and service oriented with the ability to multi-task</li><li>Experience in the Medical Cannabis industry an asset</li><li>Up to date on industry related information and processes regarding methods of consumption and legislation</li><li>Ability to pass and maintain a criminal record check</li></ul><br /><p></p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><br /><p></p><p><i>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.</i></p><br /><p></p><p><b>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know.</b></p></div></div>","company":{"companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/aurora-cannabis/bilingual-sales-and-support-agent/29455f5bd88bc9cfa0d75dff926d94f7","title":"Bilingual Sales and Support Agent","category":"Medical & Healthcare","hash":"29455f5bd88bc9cfa0d75dff926d94f7","postingUrl":"https://ca.indeed.com/job/bilingual-sales-and-support-agent-21918c5abd4189cd"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p>The Call Center Agent has integrity, customer service skills and knowledge to serve and guide patients in a retail Call Center environment with the goal of an ensuring an excellent patient experience.</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES: </b></p><ul><li>Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li><li>Answer patient phone calls in a prompt and friendly manner.</li><li>Placing patient orders via online POS/ordering systems.</li><li>Ensuring that the Call Center is always clean and well-organized.</li><li>Help with educating customers on their selected cannabis products.</li><li>Correctly and accurately input data such as intake forms, updating patient documentation, etc.</li><li>Checking customers' identification documents to verify active status with the Virginia Board of Pharmacy.</li><li>Maintain HIPAA compliance surrounding patient records, dispensary records etc.</li><li>Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge</li><li>Maintain in-depth knowledge of the current medical cannabis law, industry trends, and regulations, and communicate changes to staff and patients</li></ul><p><b>EDUCATION: </b><br />High school diploma or General Education Diploma (GED) preferred<br /><b>EXPERIENCE: </b><br />Previous experience in a dispensary or cannabis production setting preferred<br /><b>SKILLS: </b></p><ul><li>Ability to answer patient questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.</li></ul><p>Excellent communication and problem-solving skills<br />Exceptional customer service skills.<br />Proficiency in computer skills: Knowledge of Windows operating systems required, knowledge of Microsoft Suite (Word, Excel, Powerpoint, etc) recommended.<br />Ability to stay on-task with and without direct supervision.</p><p>Location: 2804 Decatur Street, Richmond, VA 23224</p><p>Job Type: Full-time</p></div>","company":{"companyType":"Growth","name":"Green Leaf Medical of Virginia, LLC"},"location":{"country":"United States","address":"Richmond, VA 23224","city":"Richmond","stateProvince":"VA"},"frontendLink":"/job-posting/green-leaf-medical-of-virginia-llc/call-center-agent/fa3ae99242d2cfedc8fb87efb2628765","title":"Call Center Agent","category":"Manufacturing","hash":"fa3ae99242d2cfedc8fb87efb2628765","postingUrl":"https://www.indeed.com/job/call-center-agent-1c94bbc2f072d410"},{"salaries":[{"salaryStart":"$18k","salaryEnd":"$38k","currency":"US","source":"ZipRecruiter","position":"Customer Service Agent","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Agent-Salary--in-Illinois"},{"salaryStart":"$28k","salaryEnd":"$46k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/il"},{"salaryStart":"$23k","salaryEnd":"$45k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/davenport-customer-service-representative-salary-SRCH_IL.0,9_IM224_KO10,41.htm"}],"function":["Customer Service"],"postedOn":"7 days ago","description":"<div><p>]]&gt;COMPANY OVERVIEW Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (\"CPG\") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY Cresco Labs is seeking a Customer Care Agent to join our corporate Customer Care team based remotely in Chicago, IL. We are looking for someone who is service minded and passionate about helping others. The Customer Care Agent will be responsible for fielding support requests from Cresco Labs' customer service channels. They will work with Cresco Labs corporate brand, and retail accounts to ensure up to date and adequate information is being shared with patients and the online public. CORE JOB DUTIES Assist by troubleshooting, navigating retail and brand websites, or understanding more about Cresco Labs products via online support queues Help medical patients and adult use customers make the right choices by knowing how the different methods of cannabis affect them differently Field incoming phone calls via the Sunnyside Hotline and other support channels for new and returning customers or patients Document feedback from customers in an organized and streamlined way Communicate in the event that a consumer has a dramatic or health-threatening reaction to our product Providing customers with clear directions on product replacement and refunding if necessary Other duties as assigned REQUIRED EXPERIENCE, EDUCATION AND SKILLS 1-2 years' experience in a customer service capacity - preferably in an online support environment Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment Confidence to self-manage and work independently in a fast-paced, constantly changing environment Familiar with the utility and function of Zendesk or other customer ticketing platforms preferred ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Availability to work nights, weekends and holidays as need. (40 hours per week, being flexible to work between the hours of 8:00AM to 9:00PM) Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability stat</p></div>","company":{"website":"crescolabs.com","companyType":"Public/Established","name":"Cresco Labs","logoUrl":"/logos/cresco-labs-af2becc596b572034007bd7a7d918bdd.png"},"location":{"country":"United States","address":"Illinois City, IL, USA","city":"Illinois City","stateProvince":"IL"},"frontendLink":"/job-posting/cresco-labs/customer-care-agent/9f47c7b8304f6ff0e3616453fe1bac22","title":"Customer Care Agent","category":"Manufacturing","hash":"9f47c7b8304f6ff0e3616453fe1bac22","postingUrl":"https://jooble.org/jdp/2625829276305651551/Customer-Care-Agent-Illinois-City%2C-IL","salary":"$18k - $38k"},{"function":["Medical"],"postedOn":"3 days ago","description":"<div><p>A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine. Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.</p><p><b>The main responsibilities of a Medical Dispensary Associate include:</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patients specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p>• Coordinate return and exchanges in accordance with company policy</p><p>• Print return/exchange forms for all stations and delivery</p><p>• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p>Salary</p><p>$15 - $16 USD per hourRequired Skills</p><p>• Consistent demonstration of excellent customer service skills</p><p>• High school diploma, or equivalent</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>Desired Skills</p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• Previous experience with POS systems</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>About Ascend Wellness Holdings</p><p>Ascend is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Ohio, Massachusetts and New Jersey. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patients lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our provisioning centers will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take roles with us as we expand nationally.</p><p>When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we scale continuously.</p><p>WHY AWH?</p><p>Our people are our greatest asset. Our teams are comprised of a group of skilled and passionate professionals and partners from a diverse range of fields. We believe in not only building a diverse team but creating a space where ALL feel welcome and training our leaders to not only be inclusive themselves but to inspire their teams to be the same. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, national origin, age or disability. We believe in providing competitive compensation, quality benefits and a work environment that fosters creativity, hard work and leverage every one of our employees' unique skills while giving them what it takes to advance those said skills and learn new ones. We sweat the details to ensure our teams are confident and excited to provide best in class service to our customers and communities we serve.</p><p>• **Please note as a condition of employment with Ascend, all employees must be vaccinated prior to hire.***</p><p>Equal opportunity employer</p><p>Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law</p></div>","company":{"website":"awholdings.com","companyType":"Private/Established","name":"Ascend Wellness Holdings","logoUrl":"/logos/ascend-wellness-holdings-1c26c3789d81d07fdc1179c08239ac2b.png"},"location":{"country":"United States","address":"Ridgefield, NJ, USA","city":"Ridgefield","stateProvince":"NJ"},"frontendLink":"/job-posting/ascend-wellness-holdings/wellness-associate/a7cf44f3ccc5b68471ddffbf854868ba","title":"Wellness Associate","category":"Agriculture & Farming","hash":"a7cf44f3ccc5b68471ddffbf854868ba","postingUrl":"https://directlyapply.com/jobs/ascend-wellness-holdings/61e70c0be83b104de4dbfcc5"},{"salaries":[{"salaryStart":"$160k","salaryEnd":"$180k","currency":"US","source":"Glassdoor","position":"Associate Creative Director","type":"per year","url":"https://www.glassdoor.ie/Salary/Saatchi-and-Saatchi-Wellness-Associate-Creative-Director-New-York-City-Salaries-EJI_IE503880.0,28_KO29,56_IL.57,70_IM615.htm"},{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"Salary.com","position":"Wellness Assistant","type":"per year","url":"https://www.salary.com/research/salary/hiring/wellness-assistant-salary/bergenfield-nj"},{"salaryStart":"$22k","salaryEnd":"$55k","currency":"US","source":"ZipRecruiter","position":"Wellness Assistant","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Wellness-Assistant-Salary-in-New-York-City,NY"}],"function":["Medical"],"postedOn":"3 days ago","description":"<div><p><b>Job Description</b></p><p>A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine. Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.</p><p><b>The main responsibilities of a Medical Dispensary Associate include:</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p>• Coordinate return and exchanges in accordance with company policy</p><p>• Print return/exchange forms for all stations and delivery</p><p>• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p>Salary</p><p>$15 - $16 USD per hour</p><p>Required Skills</p><p>• Consistent demonstration of excellent customer service skills</p><p>• High school diploma, or equivalent</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>Desired Skills</p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• Previous experience with POS systems</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>About Ascend Wellness Holdings</p><p>Ascend is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Ohio, Massachusetts and New Jersey. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our provisioning centers will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take roles with us as we expand nationally.</p><p>When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we scale continuously.</p><p>WHY AWH?</p><p>Our people are our greatest asset. Our teams are comprised of a group of skilled and passionate professionals and partners from a diverse range of fields. We believe in not only building a diverse team but creating a space where ALL feel welcome and training our leaders to not only be inclusive themselves but to inspire their teams to be the same. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, national origin, age or disability. We believe in providing competitive compensation, quality benefits and a work environment that fosters creativity, hard work and leverage every one of our employees' unique skills while giving them what it takes to advance those said skills and learn new ones. We sweat the details to ensure our teams are confident and excited to provide best in class service to our customers and communities we serve.</p><p>• **Please note as a condition of employment with Ascend, all employees must be vaccinated prior to hire.***</p><p>Equal opportunity employer</p><p>Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law</p></div>","company":{"website":"awholdings.com","companyType":"Private/Established","name":"Ascend Wellness Holdings","logoUrl":"/logos/ascend-wellness-holdings-1c26c3789d81d07fdc1179c08239ac2b.png"},"location":{"country":"United States","address":"Paterson, NJ, USA","city":"Paterson","stateProvince":"NJ"},"frontendLink":"/job-posting/ascend-wellness-holdings/wellness-associate/f6a4935139270f7357d7e48924f35fcf","title":"Wellness Associate","category":"Agriculture & Farming","hash":"f6a4935139270f7357d7e48924f35fcf","postingUrl":"https://www.snagajob.com/jobs/702048891","salary":"$160k - $180k"},{"function":["Retail"],"postedOn":"7 days ago","description":"<div><p>About Us:At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.Our team includes the nations most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.About the Job:The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transactionEnsure all guests are greeted as they arrive and when they departMaintain proper cash handling procedures at all timesEnsure POS counters are ready to go when dispensary opensAssist with running side work, stocking and cleaning during all downtimeMaintain fully stocked and clean POS counters at all timesEnsure opening and closing cleaning and organization is completedParticipate in periodic staff cleanings and meetingsAdhere to company SOPsInform management if any product inventory is running lowBe on time and ready to work for each and every shiftBe knowledgeable about everything and anything cannabis relatedBe knowledgeable of all specialsRead industry publications to keep up-to-date on trendsEnsure self and uniform/clothing are clean and professional and all tools are at work station prepared for shiftPhysical Demands:DailyStand for long periods of time.Walk or run for long periods of time.Use their hands to handle, control, or feel objects, tools, or controls.Understand the speech of another person.Speak clearly so listeners can understand.See details of objects that are less than a few feet away.Work non-standard and/or weekend hours.OftenUse stomach and lower back muscles to support the body for long periods without getting tired.See details of objects that are more than a few feet away.Use fingers to grasp, move, or assemble very small objects.Hold the arm and hand in one position or hold the hand steady while moving the arm.Focus on one source of sound and ignore others.Hear sounds and recognize the difference between them.Be physically active for long periods without getting tired or out of breath.Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.Keep or regain the body's balance or stay upright when in an unstable position.Use one or two hands to grasp, move, or assemble objects.Make quick, precise adjustments to machine controls.Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.About You:GeneralDue to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.Education/Experience:High school diploma or equivalent.Dispensary sales experience preferredCustomer Service: 2 yearsRetail Sales: 1 yearMust be at least 21 years of ageTechnological Skills:POSRequired Knowledge and Skills:Knowledge of marijuana strains, edibles, extracts and other current products on the marketExcellent Customer Service SkillsExcellent CommunicationAttention to DetailPrecise Math SkillsOrganizational SkillsMulti-task Oriented</p></div>","company":{"website":"libertycannabis.com","companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Massachusetts, USA","stateProvince":"MA"},"frontendLink":"/job-posting/holistic-industries/wellness-guide-budtender/03914c93a869cb5b4fa9db00ff37d23a","title":"Wellness Guide (Budtender)","category":"Agriculture & Farming","hash":"03914c93a869cb5b4fa9db00ff37d23a","postingUrl":"https://tarta.ai/j/keyCVX4B_wGWf_EJWka3-wellness-guide-budtender-in-indian-orchard-ma-ma-at-holistic-industries"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"7 days ago","description":"<div><p><b>Responsibilities</b></p><ul><li>Greet and Check-in customers as they enter</li><li>Verification of customer ID and cannabis card status</li><li>Discuss and make appropriate product recommendations to customers based on their physician’s recommendation</li><li>Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers</li><li>Dispense medication and collect payment via POS register (cash, debit, etc)</li><li>Maintain strict controls on product, cash, and patient data at all times</li><li>Stay current with latest industry and product knowledge</li><li>Support all marketing and sales efforts of the company to ensure sales goals are met</li><li>Perform other regular duties related to maintaining a safe and clean retail store environment as needed</li></ul><p><b>Qualifications</b></p><ul><li>High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</li><li>Applicants must be 21 years or older and hold a valid license.</li></ul><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p><i>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</i></p><p>Job Type: Part-time</p><p>Pay: From $15.55 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />For the safety of you and the team, we require proof of COVID-19 vaccination before hire.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Cape Coral, FL 33904","city":"Cape Coral","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate/cd5d1aa0656e01087cb0522bb1c69203","title":"Customer Service Associate","category":"Agriculture & Farming","hash":"cd5d1aa0656e01087cb0522bb1c69203","postingUrl":"https://www.indeed.com/job/customer-service-associate-b695c5edf7b39599"},{"function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>Position Title: Server / Reception / Inventory/ Delivery Driver</p><p>Reports To: Retail Management</p><p><b>Position Summary:</b></p><p>One Plant is opening its 9th California retail store in beautiful Palm Springs. One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated, passionate and detail-oriented candidate to provide the highest levels of customer service in a licensed retail cannabis store. You will be the first point of contact for customers in the retail space and will educate our customers on product offerings, handle cash transactions, assist with inventory management, comply with CA state regulations, maintain facility cleanliness, and any other duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours, nights, weekend work, and holiday availability.</p><p><b>Essential Duties and Responsibilities:</b></p><p>• Welcome and greet customers as they enter the store.</p><p>• Offer help and provide best-in-class customer service.</p><p>• Answer customer questions and concerns.</p><p>• Attend to the unique and individual shopping needs of each customer.</p><p>• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.</p><p>• Adhere to all company-wide policies, process, procedures, and requirements</p><p>• Maintain a clean, sanitary, and organized work environment.</p><p>• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.</p><p>• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds our customer’s expectations.</p><p>• Comply with company cash handling policies, procedures, and reporting requirements.</p><p>• Accountable for accurately utilized the Point of Sale system.</p><p>• Help organize back-stock and perform inventory counts.</p><p>• Contribute to a work environment that is positive and compliant with established policies and procedures.</p><p>• Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained.</p><p>• Comply with all HR policies.</p><p>• Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well-merchandised, and properly stocked.</p><p>• Report anything unusual, or any major incidents, to management.</p><p>• Work as a team to achieve sales goals.</p><p>• Other duties as assigned by the management team.</p><p><b>Required Qualifications:</b></p><p>• Applicants must be 21+ years of age</p><p>• Regular attendance</p><p>• High School Diploma or GED equivalent required</p><p>• Must be willing to work all shifts, weekends, and Holidays</p><p>• Computer literate; familiarity using POS systems</p><p>• One or more years of experience in retail sales or customer service preferred</p><p>• Must have reliable transportation</p><p>• Excellent interpersonal, verbal, and written communication skills</p><p>• Best-in-class customer service skills</p><p>• Working knowledge of cannabis and cannabis goods available for retail sale.</p><p>• Understanding Local, State, and Federal laws and regulations</p><p>• Strong attention to detail and must have a team-player mentality</p><p>• Ability to deal with problems and resolve them in an efficient and professional manner</p><p>• Bilingual in English/Spanish preferred</p><p><b>Job Types:</b></p><p>• Full-time, Part-time</p><p><b>Benefits:</b></p><p>• Employee discount</p><p><b>Schedule:</b></p><p>• Monday to Sunday</p><p>• Day shift</p><p>• Night Shift</p><p>• Holidays</p><p>• Weekends</p><p><b>Supplemental Pay:</b></p><p>• Tips</p><p><b>Experience:</b></p><p>• Customer Service: 2 years (Preferred)</p><p>• Entry Level</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Hours per week:</b></p><p>• 15-30</p><p>• 30-39</p><p><b>Pay frequency:</b></p><p>• Every other week</p><p><b>Paid Training:</b></p><p>• Yes</p><p><b>Management:</b></p><p>• General Manager</p><p>• Assistant General Manager</p><p><b>Employees working per shift:</b></p><p>• 6 - 8</p><p><b>Benefit Conditions:</b></p><p>• Waiting period may apply</p><p><b>Work Remotely:</b></p><p>• No</p><p><b>COVID-19 Precaution(s):</b></p><p>• Personal protective equipment provided or required</p><p>• Plastic shield at work stations</p><p>• Social distancing guidelines in place</p><p>• Sanitizing, disinfecting, or cleaning procedures in place</p><p>• Equal Employment Opportunity Policy</p><p>One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of</p><p>any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history</p><p>or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any</p><p>other characteristics protected by federal, state, or local laws</p></div>","company":{"name":"Captor Retail Group Inc"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/captor-retail-group-inc/customer-service-cannabis/8ea630f3f41000786c5c1922a4feb279","title":"Customer Service Cannabis","category":"Retail","hash":"8ea630f3f41000786c5c1922a4feb279","postingUrl":"https://jobs.laimoon.com/jobs/externalview/31519191"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave.</p><p><b>Duties: </b></p><ul><li>Greet all visitors with a smile and positive attitude, make sure to greet them and welcome them to the store.</li><li>Make sure anyone who enters signs the visitor log using name, date, and reason for visit, as well as documenting time in and out.</li><li>Complete daily opening and closing tasks.</li><li>Independently manage a wide variety of administrative functions</li><li>Check in and add any new customers per guidelines.</li><li>Ensure proper ID is used and follow regulations for checking in.</li><li>Keep lobby and waiting area clean and organized.</li><li>Understand applicable laws and regulations.</li><li>Answer phone calls and customer questions.</li><li>Guide customers through the check in and waiting process.</li><li>Gain knowledge of the products offered, provide product information to customers.</li></ul><p><b>Minimum Requirements: </b><br />Must be 21 years or older and be able to pass a background check<br />Knowledge of cannabis products preferred<br />Possess strong communication and time management skills<br />Must have excellent verbal, written, and interpersonal skills<br />Customer satisfaction oriented<br />Must maintain a clean and professional appearance while in our customer-based environment or representing our brand</p><p>Job Type: Full-time</p><p>Pay: From $14.00 per hour</p><p>Schedule:</p><ul><li>12 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 2 years (Preferred)</li><li>Receptionist: 2 years (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"MEDfarms","logoUrl":"/logos/medfarms-836403d7c110da579cd6539e75992363.png"},"location":{"country":"United States","address":"Bay City, MI 48706","city":"Bay City","stateProvince":"MI"},"frontendLink":"/job-posting/medfarms/front-desk-receptionist/f030c1383618d051dc844566e9be95f4","title":"Front Desk Receptionist","category":"Medical & Healthcare","hash":"f030c1383618d051dc844566e9be95f4","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-80071121e2401bb3"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><div><div><div><div><div><p><b>ADMINISTRATIVE ASSISTANT / RECEPTION</b></p><p><b>The primary function of Reception is to aid in the customer experience by greeting guests in a timely and welcoming manner.</b></p><ul><br /><li><b></b><div><b>Responsible for greeting guests upon arrival and performing initial check-in</b></div></li><br /><li><b></b><div><b>Answers incoming phone calls</b></div></li><br /><li><b></b><div><b>Is knowledgeable about all products and specials and can answer questions involving all aspects of the store</b></div></li><br /><li><b></b><div><b>Assists Manager, and Budtenders with various tasks upon request which may include product labeling, display upkeep, and projects in word or excel</b></div></li><br /><li><b></b><div><b>Responsible for checking company email, and the Memo Board for new staff updates</b></div></li><br /><li><b></b><div><b>Updates printouts which may include running specials</b></div></li><br /><li><b></b><div><b>Responsible for the daily upkeep of the office, waiting room, bud room and bathroom</b></div></li><br /><li><b></b><div><b>Must be proficient in xcel, word, and knowledge of Flowhub is a plus</b></div></li></ul><br /><p><br /></p><p><b>WORKING ENVIRONMENT</b></p><ul><br /><li><div>Maintaining a thorough understanding of health and safety protocol for oneself and others.</div></li><br /><li><div>Using security systems as instructed.</div></li><br /><li><div>Identifying potential risks within the GMC environment and undertaking to minimize such risks.</div></li><br /><li><div>Understanding and utilizing appropriate infection control procedures, maintaining hygiene in work areas and keeping the premises free from hazards.</div></li><br /><li><p>Immediate reporting of potential risks as identified.</p></li></ul><br /><p><b>CONFIDENTIALITY AND DIVERSITY</b></p><ul><br /><li><div>In the undertaking of the duties outlined above the Receptionist may have access to sensitive information relating to guests and staff. This must be kept strictly confidential at all times.</div></li><br /><li><div>Ensure policies and procedures relating the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons.</div></li><br /><li><div>Support the equality, diversity and rights of patients in a manner that is consistent with GMC policies.</div></li><br /><li><p>The Manager should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors.</p></li></ul><br /><p><b>TRAINING AND DEVELOPMENT</b></p><ul><br /><li><div>Participate in any training program deemed appropriate by the Ownership.</div></li><br /><li><div>An annual individual performance review, to include a record of own personal and professional development and discussing targets for the future.</div></li><br /><li><p>Taking responsibility for own development, learning and performance and demonstrating skills to other members of staff when required.</p></li></ul><br /><p><b>MAINTAINING QUALITY</b></p><ul><br /><li><div>Effectively prioritize own time and workload</div></li><br /><li><div>Alert colleagues to issues of quality and risk</div></li><br /><li><div>Assess own performance and take accountability for own actions</div></li><br /><li><div>Contribute to the effectiveness of the team by making suggestions for areas of improvement</div></li><br /><li><div>Work constructively with individuals in other organizations to meet patient’s needs</div></li><br /><li><p>Communicate problems effectively with other team members and work together towards a solution</p></li></ul><br /><p>GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits.</p></div></div></div></div></div><p></p><br /><p>copy of your resume to <b>[email protected]</b></p></div>","company":{"companyType":"Public/Growth","name":"Green Man Cannabis","logoUrl":"/logos/green-man-cannabis-395cb74374d9df2f45a162aab51a3c96.jpeg"},"location":{"country":"United States","address":"Denver, CO 80204","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/green-man-cannabis/front-desk-reception/234653d2128a097e7b4e433003b88dd5","title":"FRONT DESK / RECEPTION","category":"Medical & Healthcare","hash":"234653d2128a097e7b4e433003b88dd5","postingUrl":"https://www.indeed.com/job/front-desk-reception-74a70c6288dcb335"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"17 hours ago","description":"<div><p>Entry Level Position for a reliable hard worker.</p><p>Damos la bienvenida a los hispanohablantes, pero debemos tener una comunicación básica en inglés.</p><p>American Woodcrafters builds and installs high end staircases. We are looking for an individual to help in our fabrication shop. Work will include moving lumber, unloading trucks, sweeping floors and assisting with building fine stairs and rails. Must be able to lift 50lbs. Must be physically and mentally healthy.</p><p>Full time day work. Company paid holidays, insurance (after 60 day probationary period) and vacation provided. Candidates must be able to pass a drug screening (cannabis excepted)</p><p>Job Type: Full-time</p><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Work Location: One location</p></div>","company":{"name":"American Woodcrafters"},"location":{"country":"United States","address":"Brunswick, MD 21716","city":"Brunswick","stateProvince":"MD"},"frontendLink":"/job-posting/american-woodcrafters/shop-help/bfc060a2aa1841554d69b98045f58aa0","title":"Shop Help","category":"General","hash":"bfc060a2aa1841554d69b98045f58aa0","postingUrl":"https://www.indeed.com/job/shop-help-e6baa547747cc74c"},{"function":["Customer Service"],"postedOn":"17 hours ago","description":"<div><div><div><div><b>Description</b></div><br /> <p></p><div><div><br /><br /><b>WSLCB Vision</b></div><div>Safe communities for Washington State<br /><br /><b>Mission</b><br />Promote public safety and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws.</div><div></div><div><b><br />Per Governor Inslee’s </b><b>Proclamation 21-14</b><b> </b><b>(Download PDF reader)</b><b>, state employees must be fully vaccinated </b><b>against Covid-19</b><b>. </b><b>Special note</b><b> that any offer of employment is contingent upon you providing verification of your vaccine status. No start date will be approved until you verify your status.</b><p><i><br />To further ensure public safety and in conjunction with our Governor's proclamation of stay home, stay healthy and current guidelines related to COVID-19, interviews at this time will be conducted by video or phone conference as part of our recruitment process</i><i>.</i></p></div><div></div><div><b><i><br />Who we are</i></b></div><div>The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration and enforcement of liquor, cannabis, tobacco, and vapor laws. At the WSLCB we pride ourselves on creating the \"wow\" factor in everything we do. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We strive to be a great place to work by fostering a safe, open, inclusive and healthy work environment. We want to ensure that our organization is as diverse and inclusive as our great State of Washington.<br /><br />We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business initiated process improvement.<br /><br /><b>Your opportunity at a glance:</b></div>The Washington State Liquor and Cannabis Board (WSLCB) is seeking candidates for a Customer Service Specialist 3 (CSS3) within the Licensing and Regulation Division, located in the Headquarters office in Olympia.<br /><br />The Customer Service Specialist 3 position support the mission of the WSLCB and Licensing Division’s responsibilities by independently performing various customer service duties using complex problem-solving skills under general supervision. In this role, you will update reports, develop meeting materials for in house meetings, prepare correspondence and track progress of legal files, maintaining manual and electronic recordkeeping/filing systems and data base files, and assists with tasks, as needed, to aid the workload of Division staff. Further responsibilities may include performing specialized complex word processing tasks in a word processing unit or complex rapid data inquiry and/or entry functions. Accurate, timely, and reliable performance of tasks by the incumbent is critical for the efficiency of the division.<br /><br />As the Customer Service Specialist 3, you will train and mentor Customer Service Specialist two's (CSS2) as well as cross trains with other CSS3’s to ensure a wide range of coverage on a number of diverse and complex duties including verifying information and issuing a number of liquor licenses, endorsements, and permits, as well as cannabis endorsements.<br /><br /><b>Telework:</b> Although this position is telework eligible, physical presence in the workplace is still an essential requirement of this position.<p><b><br />WSLCB provides a modern work environment and excellent benefits including:</b></p><ul><li>Training and career development programs</li><li>Tuition reimbursement</li><li>Flexible work schedules</li><li>Telecommuting opportunities</li><li>Generous wellness program</li><li>Onsite exercise facility</li><li>Active and engaging diversity program</li><li>Infant at Work program</li><li>Organization's commitment to your personal health and well-being</li><li>Work/life balance</li><li>Free parking</li><li>A comprehensive benefits package</li></ul></div><p></p><div><b>Duties</b></div><div><p>As the Customer Service Specialist 3, you will work directly with all agency personnel and divisions, customers, and external stakeholders. On a daily basis you will interact with multiple other division staff with the agency and with external agencies to provide accurate and complete customer service. Your communication and customer focused service skills, as well as your competency to effectively mentor, coach, and train lower level staff will be critical to the success of the position.<br /><br /><b>Duties include:</b></p><ul><li><br />Answers phone and email questions from the public about complex questions related to retail and non-retail, cannabis, vapor and tobacco licenses.</li><li>Independently respond to complex requests for information, refunds, and troubleshooting that come from 12 email addresses, the fax machine, calls from the main line, and a line reserved for enforcement officers.</li><li>Accepts, processes and issues complex Special Occasions and Local Wine Industry Association Licenses, complex liquor permits, added liquor and cannabis endorsements, alcohol warehouse approvals, licenses for duplicate locations, and Farmer’s Market authorizations.</li><li>Provides clear direction to applicants and interpreting complex laws, rules and procedures.</li><li>Processes refunds and works with Department of Revenue/Business Licensing Services on NSF transactions.</li><li>Works with Business Licensing Services at Department of Revenue and local jurisdictions (cities and county officials) to ensure that information shared across agencies is accurate.</li><li>Works with the Department of Health when issuing medical cannabis endorsements to make sure that requirements from both agencies are met prior to issuing the endorsement.</li><li>Independently works directly with liquor licensees to review and approve physical changes and license type changes to already approved locations.</li><li>Training and mentoring CSS2's and OA3's interested in promotional opportunities and cross training with and other CSS3's.</li><li>Participates in training the public on issues related to Liquor and Cannabis Licenses and permits.</li><li>Works with unit and division leadership to improve practices.</li></ul></div><p></p><div><b>Qualifications</b></div><div><p><b>REQUIRED QUALIFICATIONS</b><br /><br />Associate's degree <b>AND</b> three years of experience providing assistance to clients/customers regarding inquiries, complaints or problems.<br /><br /><b>OR</b><br /><br />A Bachelor's degree <b>AND</b> one year of experience providing assistance to clients/customers regarding inquiries, complaints or problems.<br /><br /><b>OR</b><br /><br />Five years of equivalent experience providing assistance to clients/customers regarding inquiries, complaints or problems.<br /><br /><b>DESIRED QUALIFICATIONS</b></p><ul><li><br />Experience working with multiple phone lines</li><li>Experience training and mentoring others</li><li>Proficiency in oral and written communication</li><li>Experience providing assistance to clients/customers regarding inquiries, complaints or problems</li><li>Ability to explain regulatory statutes, policies, and procedures</li><li>Ability to Multi-task and prioritize</li></ul></div><br /><p></p><div><b>Supplemental Information</b></div><div><p><b>HOW TO APPLY</b><br /><br /><b><i>PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.</i></b><br /><br /><b>IMPORTANT</b>: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:</p><ul><li><br />Completed on-line application which includes current phone numbers and valid email addresses. You can create and application profile on www.careers.wa.gov by clicking on the \"Apply Now\" button on top of this page.</li><li>Letter of interest, describing how you meet the specific qualifications for the position</li><li>Resume, detailing experience and education as it relates to the position</li><li>Three professional references to include a current or recent supervisor with current contact numbers and email addresses.</li></ul><br /><b><i>**A resume will not substitute for completing the \"work experience\" section of the application.</i></b><br /><br />The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.<div><br /><b><i>Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.</i></b><br /></div><b>Other</b><br />Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: \"No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.<br /><br />RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of marijuana, useable marijuana, or marijuana-infused products, or derive any profit or remuneration from the sale of marijuana, useable marijuana, or marijuana-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.<br /><br />The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.<br /><br />All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.<br /><br />For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] or call <span><a href=\"tel:+1-360-664-1636\">(360) 664.1636</a></span>. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.</div></div></div><p></p></div>","company":{"companyType":"Government","name":"State of Washington Liquor and Cannabis Board","logoUrl":"/logos/state-of-washington-liquor-and-cannabis-board-c8a7458a4855f0117bce4ca29c0e91ec.png"},"location":{"country":"United States","address":"Olympia, WA","city":"Olympia","stateProvince":"WA"},"frontendLink":"/job-posting/state-of-washington-liquor-and-cannabis-board/customer-service-specialist-3-olympia-2022-00657/617f6411ff8dcacc42dc0796c4604d33","title":"Customer Service Specialist 3 (Olympia) 2022-00657","category":"Government","hash":"617f6411ff8dcacc42dc0796c4604d33","postingUrl":"https://www.indeed.com/job/customer-service-specialist-3-olympia-2022-00657-70ae520b064f85ce"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Hi,</p><p>We’re looking to hire Front Desk staff. Full time, immediate start. We are a busy dispensary in the Highlands area of Denver. Looking preferably MED badged to join our team!</p></div>","company":{"name":"The Joint By Cannabis"},"location":{"country":"United States","address":"Colorado, USA","stateProvince":"CO"},"frontendLink":"/job-posting/the-joint-by-cannabis/front-desk-receptionist/0aff8c6a0cd1bf1ea82dfe20561ef93e","title":"Front Desk Receptionist","category":"Retail","hash":"0aff8c6a0cd1bf1ea82dfe20561ef93e","postingUrl":"https://www.linkedin.com/jobs/view/front-desk-receptionist-at-the-joint-by-cannabis-2883439530?refId=14Kbr%2BiQrrsUsFInlgJoCA%3D%3D&trackingId=mBrBa4qcxisbXnRfZUO9ZQ%3D%3D&position=1&pageNum=0&trk=public_jobs_jserp-result_search-card"},{"salaries":[{"salaryStart":"$160k","salaryEnd":"$180k","currency":"US","source":"Glassdoor","position":"Associate Creative Director","type":"per year","url":"https://www.glassdoor.ie/Salary/Saatchi-and-Saatchi-Wellness-Associate-Creative-Director-New-York-City-Salaries-EJI_IE503880.0,28_KO29,56_IL.57,70_IM615.htm"},{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"Salary.com","position":"Wellness Assistant","type":"per year","url":"https://www.salary.com/research/salary/hiring/wellness-assistant-salary/bergenfield-nj"},{"salaryStart":"$22k","salaryEnd":"$55k","currency":"US","source":"ZipRecruiter","position":"Wellness Assistant","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Wellness-Assistant-Salary-in-New-York-City,NY"}],"function":["Medical"],"postedOn":"4 days ago","description":"<div><p><b>Job Description</b></p><p>A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine. Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.</p><p><b>The main responsibilities of a Medical Dispensary Associate include:</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p>• Coordinate return and exchanges in accordance with company policy</p><p>• Print return/exchange forms for all stations and delivery</p><p>• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p>Salary</p><p>$15 - $16 USD per hour</p><p>Required Skills</p><p>• Consistent demonstration of excellent customer service skills</p><p>• High school diploma, or equivalent</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>Desired Skills</p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• Previous experience with POS systems</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>About Ascend Wellness Holdings</p><p>Ascend is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Ohio, Massachusetts and New Jersey. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our provisioning centers will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take roles with us as we expand nationally.</p><p>When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we scale continuously.</p><p>WHY AWH?</p><p>Our people are our greatest asset. Our teams are comprised of a group of skilled and passionate professionals and partners from a diverse range of fields. We believe in not only building a diverse team but creating a space where ALL feel welcome and training our leaders to not only be inclusive themselves but to inspire their teams to be the same. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, national origin, age or disability. We believe in providing competitive compensation, quality benefits and a work environment that fosters creativity, hard work and leverage every one of our employees' unique skills while giving them what it takes to advance those said skills and learn new ones. We sweat the details to ensure our teams are confident and excited to provide best in class service to our customers and communities we serve.</p><p>• **Please note as a condition of employment with Ascend, all employees must be vaccinated prior to hire.***</p><p>Equal opportunity employer</p><p>Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law</p></div>","company":{"website":"awholdings.com","companyType":"Private/Established","name":"Ascend Wellness Holdings","logoUrl":"/logos/ascend-wellness-holdings-1c26c3789d81d07fdc1179c08239ac2b.png"},"location":{"country":"United States","address":"Lodi, NJ, USA","city":"Lodi","stateProvince":"NJ"},"frontendLink":"/job-posting/ascend-wellness-holdings/wellness-associate/8e886e09bc1aab8b7b3296f755f50a1e","title":"Wellness Associate","category":"Agriculture & Farming","hash":"8e886e09bc1aab8b7b3296f755f50a1e","postingUrl":"https://www.snagajob.com/jobs/702048909","salary":"$160k - $180k"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"8 days ago","description":"<div><p><b>Responsibilities</b></p><ul><li>Greet and Check-in customers as they enter</li><li>Verification of customer ID and cannabis card status</li><li>Discuss and make appropriate product recommendations to customers based on their physician’s recommendation</li><li>Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers</li><li>Dispense medication and collect payment via POS register (cash, debit, etc)</li><li>Maintain strict controls on product, cash, and patient data at all times</li><li>Stay current with latest industry and product knowledge</li><li>Support all marketing and sales efforts of the company to ensure sales goals are met</li><li>Perform other regular duties related to maintaining a safe and clean retail store environment as needed</li></ul><p><b>Qualifications</b></p><ul><li>High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</li><li>Applicants must be 21 years or older and hold a valid license.</li></ul><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p><i>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</i></p><p>Job Type: Part-time</p><p>Pay: From $15.55 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />For the safety of you and the team, we require proof of COVID-19 vaccination before hire.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Largo, FL 33778","city":"Largo","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate/226e07155a066c7d1db256b912ba4ba5","title":"Customer Service Associate","category":"Agriculture & Farming","hash":"226e07155a066c7d1db256b912ba4ba5","postingUrl":"https://www.indeed.com/job/customer-service-associate-1a6d20d54f19dcac"},{"function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p><b>Job Description</b></p><p>Join team Doobie! The Mobile Customer Experience Associate position will serve as the point of contact for all Doobie customers, both in person and over the phone. The associate will work in tandem with a driver and field customers calls and live chats while traveling. Once arriving at the delivery location, the associate will deliver the products to the customer. You'll be delivering happiness all day long. The Customer Service Associate must have excellent people skills.</p><p><b>Key Position Responsibilities and Requirements:</b></p><p>• Must possess a valid Drivers License;</p><p>• Monitoring and responding to incoming phone calls, live chats, texts, and emails, assisting customers with placing new orders, answering product, and order related questions (including product recommendations and order lead times), as well as guiding the overall customer experience;</p><p>• Placing outgoing calls, texts and emails to follow up on customers' questions, and experience;</p><p>• Providing extraordinary customer service and creating truly memorable and transformational shopping moments;</p><p>• Handing orders to customers and serving as the face of Doobie - you ensure that happiness is delivered;</p><p>• Maintain a log for any emergency stops that the delivery vehicle must take, and;</p><p>• Other responsibilities may be assigned by your Team Leader.</p><p><b>Key Customer Consultant Roles and Expectations:</b></p><p>• A true passion for customers and delivering the best possible experience, for every customer, and at every door;</p><p>• Outstanding communication skills, both verbal and written;</p><p>• Exceptional internet skills, including the ability to leap to multiple screens, tabs, and sites with lighting speed and quickly assimilate and communicate relevant information to customers;</p><p>• Excellent at typing and program management;</p><p>• To work in cooperation with a teammate in the delivery vehicle, and aid in navigating order grids for delivery; and;</p><p>• Multi-tasking skills and a high sense of time management.</p><p><b>Key Skill and Abilities:</b></p><p>• A minimum of six (6) consecutive months of experience, in customer service, both over the phone, and online, as well as in-person.</p><p><b>Benefits</b></p><p>• Equity for all Full Time Employees</p><p>• Mental Health Days</p><p>• Paid Volunteer Time Off</p><p>• Product Discounts</p><p>• Health Insurance</p><p>Company Description</p><p>Doobie is one-stop cannabis shopping with exceptional customer service and dependable delivery. It is delivery 2.0 for cannabis 2.0.</p><p>Delivery 2.0 combines the concierge-like personal shopping and education experience consumers seek from high-end cannabis retailers, with the convenience of home delivery they expect from platforms such as DoorDash and Uber Eats.</p><p>Cannabis regulars find purchasing a breeze as they quickly find all their favorite products in the cannabis 2.0 marketplace (e.g., flower, pre-rolls, edibles, concentrates, beverages, tinctures, topicals, etc.), and have access to curated premium offerings. Cannabis newbies can feel confident in their purchases by speaking (or texting) with Doobie’s consultants before they hit the buy button.</p><p>Industry leading back-end platforms allow Doobie to track and manage inventory, provide on-demand customer support, and push delivery updates and real time tracking to customers.</p><p>#.30</p></div>","company":{"companyType":"Private","name":"Doobie"},"location":{"country":"United States","address":"Wareham, MA, USA","city":"Wareham","stateProvince":"MA"},"frontendLink":"/job-posting/doobie/cannabis-mobile-customer-experience-associate/87ad8b98d144c35fcade56081f46d55e","title":"Cannabis Mobile Customer Experience Associate","category":"General","hash":"87ad8b98d144c35fcade56081f46d55e","postingUrl":"https://www.rapidinterviews.com/job/cannabis-mobile-customer-experience-associate-with-doobie-in-wareham-zrc-bc45"},{"function":["Customer Service"],"postedOn":"8 days ago","description":"<div><div><p>Cansortium Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania and Texas as Fluent Cannabis, as well as in Michigan through its in-market partner. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched.</p><br /><p></p><p>We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.</p><br /><p></p><p>Find out more at www.getfluent.com. Follow us on LinkedIn and Indeed.</p><br /><p></p><p><b>ROLE SUMMARY</b></p><br /><p></p><p>The overall purpose of the Customer Service Representative is to be responsible for delivering efficient, high quality customer service to patients, patients’ representatives, providers, and state agencies. Answer calls in a professional, pleasant, and courteous manner within 30 seconds. Receives and responds to all phone calls/inquiries, questions, and concerns in all areas. Able to prioritize patient needs and provide accurate information based on physician recommendations. Other duties may be assigned.</p><br /><p></p><p><b>HOURS</b><br />Call Center schedules: (All shifts require availability on Weekends/Holidays)</p><p>Shift A - 8:30A-5:00P (5 SHIFTS)</p><p>Shift B - 9:00A-5:30P (5 SHIFTS)</p><p>Shift C - 9:30A-6:00P (5 SHIFTS)</p><p>Shift D - 10:00A-6:30P (5 SHIFTS)</p><p>Shift E - 10:30A-7:00P (5 SHIFTS)</p><p>Shift F - 11:00A-7:30P (5 SHIFTS)</p><p>Shift G - 12:00P-8:30P (5 SHIFTS)</p><br /><p></p><p><b>KEY RESPONSIBILITIES</b></p><br /><p></p><ul><li>Demonstrates helpful and effective telephone etiquette and customer service skills by providing appropriate information to callers.</li><li>Escalate client-related issues to the appropriate staff member.</li><li>Assist in running standard and client reports as directed.</li><li>Exercise discretion to client information following established HIPPA protocols.</li><li>Establishes policies by entering client data and/or confirming pricing if applicable.</li><li>Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.</li><li>Accomplishes tasks and organization mission by completing related results as needed.</li><li>Updates job knowledge by learning new products descriptions.</li><li>Responsible to be updated with new rules and regulations.</li><li>Coordinate with other departments as appropriate.</li><li>May assist with the training of newly hired personnel.</li><li>Maintain clean and well–organized department.</li><li>Performs other duties as assigned.</li></ul><br /><p></p><p><b>QUALIFICATIONS/EXPERIENCE</b></p><ul><li>Bilingual English/Spanish (preferred not required)</li><li>Ability to maintain the highest level of confidentiality.</li><li>Process all correspondences with adherence with the Health Insurance Portability and Accountability Act (HIPAA) guidelines where applicable.</li><li>Complies with all organizational policies regarding ethical and compliant business practices.</li><li>Excellent verbal and written communications skills and ability to work effectively on a team.</li><li>Strong attention detail.</li><li>Able to work under pressure.</li><li>Sales background preferred (not required)</li><li>Availability to work long hours and flexible scheduled days including weekends (located in Wynwood area).</li></ul><br /><p></p><p><b>SKILLS/INTERESTS</b></p><ul><li>Must be a multitasker, with the ability to work on several requests simultaneously without losing focus.</li><li>Organization and initiative, good communications skills, critical thinking, proactive, problem-solving, time management, discretion and confidentiality are essential attributes.</li><li>Thrive in a fast-paced environment.</li><li>Ability to build good relationships. There will be frequent contact with internal and external people, either face to face or by telephone or email.</li><li>Strong attention detail.</li><li>Able to work under pressure.</li><li>Teamwork- collaborating with others to improve overall standards of work and service.</li><li>Proficiency with MS Office applications, Excel, Word and Power Point</li></ul><p><b>SUPERVISORY RESPONSIBILITIES</b></p><br /><p></p><p>This position has no supervisory responsibility.</p><br /><p></p><p><b>WORK ENVIRONMENT</b></p><br /><p></p><p>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</p><br /><p></p><p><b>PHYSICAL DEMANDS</b></p><br /><p></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to be able to speak and hear. Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms and ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.</p><br /><p></p><p><b>POSITION TYPE / EXPECTED HOURS OF WORK</b></p><br /><p></p><p>This position regularly requires long hours and frequent weekend work.</p><br /><p></p><p><b>TRAVEL</b></p><br /><p></p><p>Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.</p><br /><p></p><p><b>REQUIRED EDUCATION and EXPERIENCE</b></p><br /><p></p><p>High School Diploma/ GED</p><p>Minimum of 3 years of experience in customer service/or related clinical environment, preferably in a medical specialty practice or other healthcare related occupation with transferable skills</p><br /><p></p><p><b>PREFERRED EDUCATION and EXPERIENCE</b></p><br /><p></p><p>Bachelor’s degree or Some college preferred</p><br /><p></p><p><b>ADDITIONAL REQUIREMENTS</b></p><p><i>Per state law, must be at least 21 years of age.</i></p><p><i>Must successfully pass a drug screening</i></p><p><i>Must successfully complete a comprehensive background check</i><i>.</i></p><p><i>Must have reliable transportation and a valid driver’s license</i></p><p><i>Must be trustworthy and reliable</i></p><br /><p></p><p><b>OTHER DUTIES</b></p><br /><p></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><br /><p></p><p><b>AAP/EEO Statement</b></p><br /><p></p><p>Fluent is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.</p><br /><p></p><p><b>COMPANY BENEFITS</b></p><br /><p></p><p>Fluent provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision insurance, paid time-off program and non-matching 401k plan.</p><br /><p></p><p><b>Please note</b><b>: Only shortlisted candidates will be contacted.</b></p></div></div>","company":{"companyType":"Public/Established","name":"Fluent Cannabis Care","logoUrl":"/logos/fluent-cannabis-care-cd25d4c245a5a85649351a73a85e3dbb.png"},"location":{"country":"United States","address":"Miami, FL 33137","city":"Miami","stateProvince":"FL"},"frontendLink":"/job-posting/fluent-cannabis-care/customer-service-representative/f68ceec96b411ce2079975cffc8a4399","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"f68ceec96b411ce2079975cffc8a4399","postingUrl":"https://www.indeed.com/job/customer-service-representative-d5f859abb78a1a71"},{"salaries":[{"salaryStart":"$9.00","salaryEnd":"$15.00","currency":"US","source":"Glassdoor","position":"Customer Service Associate","type":"per hour","url":"https://www.glassdoor.ca/Hourly-Pay/Walgreens-Customer-Service-Associate-Chicago-Hourly-Pay-EJI_IE716.0,9_KO10,36_IL.37,44_IM167.htm"},{"salaryStart":"$21k","salaryEnd":"$46k","currency":"US","source":"ZipRecruiter","position":"Customer Service Associate","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Associate-Salary-in-Chicago,IL"},{"salaryStart":"$11","salaryEnd":"$24","currency":"US","source":"Payscale","position":"Customer Service Associate","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Associate/Hourly_Rate/a6da74b6/Chicago-IL-Customer-Service"}],"function":["Customer Service"],"postedOn":"8 days ago","description":"<div><p>Walgreens-Job</p><p><b>ID:</b></p><p>20516204800 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout service; Recommend items for sale to customer and recommend trade-up and/or companion items</p><p>Hiring Immediately &gt;&gt;</p></div>","company":{"website":"walgreens.com","companyType":"Public/Established","name":"Walgreens","logoUrl":"/logos/walgreens-f492ed301b1af349ee1c8cbe902e879e.jpeg"},"location":{"country":"United States","address":"Posen, IL, USA","city":"Posen","stateProvince":"IL"},"frontendLink":"/job-posting/walgreens/customer-service-associate/203904012b78fa8178f5b987ca90676c","title":"Customer Service Associate","category":"Retail","hash":"203904012b78fa8178f5b987ca90676c","postingUrl":"https://us.bebee.com/job/20220112-d29815cbd9be467bd32f6b6fa248ca88","salary":"$9.00 - $15.00"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Bilingual Sales &amp; Support Agent</p><p>Reporting to the Sales and Support Lead at our Client Care Call Centre, the Bilingual Sales and Support Agent will assist clients in understanding the basic procedures and processes surrounding obtaining and using a prescription for medicinal Cannabis.</p><p><b>The responsibilities of the successful candidate will include, but are not limited to the following:</b></p><p><b>MAIN RESPONSIBILITIES:</b></p><p>• Providing excellent customer service and greeting each client with enthusiasm in both English &amp; French</p><p>• Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>• Understanding the client’s needs through permissive questioning and identifying opportunities to promote other attributes of our brand</p><p>• Answer inbound sales calls, receive and process order requests from clients, caregivers and health care practitioners</p><p>• Ability to deal with irate clients while maintaining a positive and enthusiastic attitude.</p><p>• Resolve any complaints using critical thinking skills and maintain documentation of each interaction for Health Canada</p><p>• Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>• Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>• Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>• Ability to adapt quickly to changes that affect the department such as legislation and regulation amendments, internal practices, Internal department specializations and technical training that applies to the industry</p><p>• Maintaining a high level of communication between the sales &amp; support team and the other departments in client care</p><p>• Ability to manage various types of clients and demonstrate empathy</p><p>• Troubleshoot and navigate shipping and registration account issues</p><p>• Follow up with client requests submitted by means of our various platforms (i.e., credits,</p><p>• Redirecting clients to appropriate departments by assessing call and forwarding to relative queue</p><p>• Answering general inquiries about products and processes of Aurora</p><p><b>JOB REQUIREMENTS:</b></p><p>• Minimum Grade 12 diploma</p><p>• Fluent in English &amp; French (Verbal &amp; Written)</p><p>• Minimum 2 to 4 years of experience in customer service</p><p>• Proven customer service skills in a fast-paced environment</p><p>• Significant understanding of Cannabis Regulations</p><p>• Excellent computing skills (MS Office, Ample, Zendesk, Mac OS)</p><p>• Effective communicator (verbal and written)</p><p>• Support and service oriented with the ability to multi-task</p><p>• Experience in the Medical Cannabis industry an asset</p><p>• Up to date on industry related information and processes regarding methods of consumption and legislation</p><p>• Ability to pass and maintain a criminal record check</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/aurora-cannabis/bilingual-sales-and-support-agent-vancouver-bc-ca/994a7e1b8b920d7803eb3f4f80e2421d","title":"Bilingual Sales and Support Agent (Vancouver, BC, CA)","category":"Medical & Healthcare","hash":"994a7e1b8b920d7803eb3f4f80e2421d","postingUrl":"https://acuspire.ai/jobs/Bilingual-Sales-and-Support-Agent-Vancouver-BC-CA-806482426d1d7cb2"},{"employmentType":"Full-time, Part-time","function":["Cultivation"],"postedOn":"2 days ago","description":"<div><p>Dragonfly is seeking a highly motivated and focused individual. They will be responsible for providing the manual labor to support the activities and operations of the Cultivation Department.</p><p>Responsibilities:</p><ul><li>Learn and complete harvest, trim, and packaging processes according to our operating procedures</li><li>Maintain awareness of harvest and trim support, supply inventories and report shortages to manager</li><li>Report to direct supervisor if potential bottlenecks or hazards in harvest and trim production begin to arise</li><li>Comply with legal requirements at the local, city and state levels</li><li>Assist state and local government regulators, auditors, and law enforcement agents with inspection visits and information requests</li><li>Acquire knowledge of strains and state regulations</li><li>Competently follow directions from supervisor(s)</li><li>Assist with miscellaneous tasks to support overall company needs</li><li>Maintain a safe, clean working environment</li></ul><p>Requirements:</p><ul><li>Reliable Transportation &amp; access to smartphone</li><li>Consistently on time to work with a good attitude</li><li>Self-motivated with good communication and interpersonal skills</li><li>Willing and able to work in a fast paced environment</li><li>High energy and focus level required</li><li>Ability/willingness to work in an environment with exposure to allergens and cannabis particulate matter.</li><li>Must be able to safely lift and carry up to 40 lbs.</li><li>Must be comfortable working in conditions with 69 - 80 degrees and up to 70% humidity.</li><li>Must be over 21 years of age and be able to pass a background check</li><li>Have flexible work schedule and willing to work week-ends if needed</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Ability to commute/relocate:</p><ul><li>Moroni, UT 84646: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Dragonfly Cultivation"},"location":{"country":"United States","address":"Moroni, UT 84646","city":"Moroni","stateProvince":"UT"},"frontendLink":"/job-posting/dragonfly-cultivation/cultivation-agent/8a17d70cb1c19561b90b39a4bc672d8a","title":"Cultivation Agent","category":"Agriculture & Farming","hash":"8a17d70cb1c19561b90b39a4bc672d8a","postingUrl":"https://www.indeed.com/job/cultivation-agent-fcba67637540fa11"}]