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Wellness Guide (Budtender)

Holistic Industries Raytown, MO, USA Full-time
Apply Now Copy link

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.

Our team includes the nation's most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.

• Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction

• Ensure all guests are greeted as they arrive and when they depart

• Maintain proper cash handling procedures at all times

• Ensure POS counters are ready to go when dispensary opens

• Assist with running side work, stocking and cleaning during all downtime

• Maintain fully stocked and clean POS counters at all times

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff cleanings and meetings

• Adhere to company SOPs

• Inform management if any product inventory is running low

• Be on time and ready to work for each and every shift

• Be knowledgeable about everything and anything cannabis related

• Be knowledgeable of all specials

• Read industry publications to keep up-to-date on trends

• Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift

• Physical Demands:

Daily

• Stand for long periods of time.

• Walk or run for long periods of time.

• Use their hands to handle, control, or feel objects, tools, or controls.

• Understand the speech of another person.

• Speak clearly so listeners can understand.

• See details of objects that are less than a few feet away.

• Work non-standard and/or weekend hours.

• Often

• Use stomach and lower back muscles to support the body for long periods without getting tired.

• See details of objects that are more than a few feet away.

• Use fingers to grasp, move, or assemble very small objects.

• Hold the arm and hand in one position or hold the hand steady while moving the arm.

• Focus on one source of sound and ignore others.

• Hear sounds and recognize the difference between them.

• Be physically active for long periods without getting tired or out of breath.

• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.

• Keep or regain the body's balance or stay upright when in an unstable position.

• Use one or two hands to grasp, move, or assemble objects.

• Make quick, precise adjustments to machine controls.

• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.

About You:

General

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check - certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.

Education/Experience:

• High school diploma or equivalent.

• Dispensary sales experience preferred

• Customer Service: 2 years

• Retail Sales: 1 year

• Must be at least 21 years of age

Technological Skills:

• POS

Required Knowledge and Skills:

• Knowledge of marijuana strains, edibles, extracts and other current products on the market

• Excellent Customer Service Skills

• Excellent Communication

• Attention to Detail

• Precise Math Skills

• Organizational Skills

• Multi-task Oriented

#06022021

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These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</p><p>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</p><p>Our team includes the nation's most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</p><p>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</p><p>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p><b>About the Job:</b></p><p>The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.</p><p>• Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction</p><p>• Ensure all guests are greeted as they arrive and when they depart</p><p>• Maintain proper cash handling procedures at all times</p><p>• Ensure POS counters are ready to go when dispensary opens</p><p>• Assist with running side work, stocking and cleaning during all downtime</p><p>• Maintain fully stocked and clean POS counters at all times</p><p>• Ensure opening and closing cleaning and organization is completed</p><p>• Participate in periodic staff cleanings and meetings</p><p>• Adhere to company SOPs</p><p>• Inform management if any product inventory is running low</p><p>• Be on time and ready to work for each and every shift</p><p>• Be knowledgeable about everything and anything cannabis related</p><p>• Be knowledgeable of all specials</p><p>• Read industry publications to keep up-to-date on trends</p><p>• Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift</p><p><b>• Physical Demands:</b></p><p>Daily</p><p>• Stand for long periods of time.</p><p>• Walk or run for long periods of time.</p><p>• Use their hands to handle, control, or feel objects, tools, or controls.</p><p>• Understand the speech of another person.</p><p>• Speak clearly so listeners can understand.</p><p>• See details of objects that are less than a few feet away.</p><p>• Work non-standard and/or weekend hours.</p><p>• Often</p><p>• Use stomach and lower back muscles to support the body for long periods without getting tired.</p><p>• See details of objects that are more than a few feet away.</p><p>• Use fingers to grasp, move, or assemble very small objects.</p><p>• Hold the arm and hand in one position or hold the hand steady while moving the arm.</p><p>• Focus on one source of sound and ignore others.</p><p>• Hear sounds and recognize the difference between them.</p><p>• Be physically active for long periods without getting tired or out of breath.</p><p>• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.</p><p>• Keep or regain the body's balance or stay upright when in an unstable position.</p><p>• Use one or two hands to grasp, move, or assemble objects.</p><p>• Make quick, precise adjustments to machine controls.</p><p>• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.</p><p><b>About You:</b></p><p>General</p><p>• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check - certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.</p><p><b>Education/Experience:</b></p><p>• High school diploma or equivalent.</p><p>• Dispensary sales experience preferred</p><p>• Customer Service: 2 years</p><p>• Retail Sales: 1 year</p><p>• Must be at least 21 years of age</p><p><b>Technological Skills:</b></p><p>• POS</p><p><b>Required Knowledge and Skills:</b></p><p>• Knowledge of marijuana strains, edibles, extracts and other current products on the market</p><p>• Excellent Customer Service Skills</p><p>• Excellent Communication</p><p>• Attention to Detail</p><p>• Precise Math Skills</p><p>• Organizational Skills</p><p>• Multi-task Oriented</p><p>#06022021</p></div>","company":{"website":"libertycannabis.com","companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Raytown, MO, USA","city":"Raytown","stateProvince":"MO"},"frontendLink":"/job-posting/holistic-industries/wellness-guide-budtender/b1a98a16b112968b8e7ab0f0eb65761d","title":"Wellness Guide (Budtender)","category":"Agriculture & Farming","hash":"b1a98a16b112968b8e7ab0f0eb65761d","postingUrl":"https://tarta.ai/j/TVlndHwBPV406l6X_cCs-wellness-guide-budtender-in-raytown-mo-mo-at-holistic-industries"},{"salaries":[{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/la"},{"salaryStart":"$21k","salaryEnd":"$48k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary--in-Louisiana"},{"salaryStart":"$23k","salaryEnd":"$42k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/baton-rouge-customer-service-representative-salary-SRCH_IL.0,11_IM72_KO12,43.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p><b>ABOUT METRC</b></p><p>Metrc is a high-growth technology company helping cannabis regulators govern their industry's supply chain. We provide the system and tags that track products from seed to sale – and everything in between: harvest, manufacture, testing, and transportation. We work with regulators to help monitor the industry, make sense of the vast amount of data in our system, and ensure public safety through product tracing and investigation support. Our goal is to make the legal cannabis industry safer and more transparent for everyone.</p><p><b>ABOUT THE POSITION</b></p><p>Metrc is hiring Customer Support Specialists to work from 12:00pm - 8:00pm or 1:00pm to 9:00pm (CST) (Monday - Friday) in a fully remote (Work from Home) customer service role. The Support Specialist is responsible for supporting our customers using web-based software, dealing with their unique growing, selling and production styles; as well as explaining to clients how to utilize our software. As our customers' first point of contact, Support Specialists are the friendly voice of Metrc, providing world class customer service, troubleshooting, and light technical support.</p><p><b>DUTIES AND RESPONSIBILITIES</b></p><p>• Receive incoming and place outgoing calls; sends outgoing messages and responds to incoming emails</p><p>• Obtains and verifies user information</p><p>• First point of contact, works closely with clients to determine needs, research issues, and provide necessary information</p><p>• Assists and provides resolution by clarifying issues; researching and exploring answers and solutions; implementing solutions; escalates if necessary</p><p>• Provides a clear history of all issues by documenting each call using good grammatical sentences</p><p>• Continually updates job knowledge by studying guides, manuals, and published procedures; participating in educational opportunities</p><p>• Ensures clear understanding of guides, manuals and published procedures. Guidance and support provided when necessary</p><p>• Participates in communication between fellow support specialists, supervisors, and management</p><p>• Keeps equipment operational by following established procedures and reporting malfunctions</p><p>• Displays dedication and commitment of company visions and goals</p><p>• Enjoys engaging with customers, team members, and being part of a growing organization</p><p><b>QUALIFICATIONS</b></p><p>• One (1) to two (2) years of customer service/support expertise and/or proven technical ability in some capacity (either via phone, virtual, chat, or in-person)</p><p>• Flexibility to work dependent upon business needs to include occasional Saturdays and/or Sundays</p><p>• Excellent customer service skills with a passion for service; \"Client Focused\"</p><p>• Creative, flexible, and innovative team player</p><p>• Commitment to excellence and high standards</p><p>• Discipline to work remotely, while following a set schedule</p><p>• Willingness to work within a constantly changing work environment with flexibility and enthusiasm</p><p>• Excellent written communication skills with demonstrated ability to write clearly and informatively</p><p>• Excellent verbal communication skills including the ability to listen attentively, clarify needs and remain positive</p><p>• Proficient on Microsoft Word, PowerPoint, and Excel (or equivalent programs)</p><p>• Ability to manage multiple applications running simultaneously</p><p>• Must have high-speed, land line Internet service (50 megabits download and 1 megabit upload) from a reliable provider</p><p>• Successful completion of a pre-employment assessment</p><p>• Successful completion of initial training</p><p>• Proficient keyboarding/typing skills- Minimum 35 wpm</p><p>• All candidates must be based and work in the US</p><p><b>PHYSICAL DEMANDS AND WORK ENVIRONMENT</b></p><p>• In home position</p><p>• Frequently required to sit</p><p>• Frequently required to talk or hear</p><p>• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard</p><p><b>METRC OFFERS THE FOLLOWING BENEFITS</b></p><p>• Diverse, inclusive &amp; welcoming culture</p><p>• Employer Paid- Health Insurance (Employee Only)</p><p>• Employer contribution into a Health Savings Account (HSA)</p><p>• Employer Paid - Dental Insurance (Employee Only)</p><p>• Employer Paid- Basic Life Group Insurance and AD&amp;D</p><p>• Employer Paid- Employee Assistance Program (EAP)</p><p>• Employer Paid- Short Term Disability</p><p>• Employer Paid- Long Term Disability</p><p>• Vision insurance</p><p>• Supplemental Insurance: Hospital Indemnity, Accident and Critical Illness</p><p>• Voluntary Life Insurance</p><p>• 401k (up to 6% match)</p><p>• Paid Time Off (PTO)</p><p>• Up to 9 Paid Holidays</p><p>• Company provides all equipment needed</p><p>• Internet subsidy for those working from home ($50 per month)</p><p>• Customer Support Specialist positions start at $15/hour</p><p>Shifts Available (12pm - 8pm or 1pm - 9pm CST) Monday through Friday (Occasional Saturday and/or Sunday)</p><p>The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>Metrc LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.</p><p>https://recruiting.paylocity.com/recruiting/jobs/Details/588853/Metrc-LLC/Customer-Support-Specialist</p><p>PI148698657</p><p>Location/Region: Lakeland, LA (70752</p></div>","company":{"website":"metrc.com","companyType":"Private/Established","name":"Metrc LLC","logoUrl":"/logos/metrc-llc-1049d7e3207fba4a762528a20da8673c.png"},"location":{"country":"United States","address":"Lakeland, LA, USA","city":"Lakeland","stateProvince":"LA"},"frontendLink":"/job-posting/metrc-llc/customer-service-representative/f9a1d9727fae13d183da28174697101c","title":"Customer Service Representative","category":"Information Technology & Services","hash":"f9a1d9727fae13d183da28174697101c","postingUrl":"https://jobs.thejobnetwork.com/Job/501753123?SourceID=2","salary":"$26k - $42k"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"6 days ago","description":"<div><p>Position: Wellness Guide (Budtender)</p><p><b>About Us:</b></p><p>At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country.</p><p>We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD.</p><p>These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets.</p><p>The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</p><p><b>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars:</b></p><p>Social Equity, Diversity, Community, and Cannabis Literacy.</p><p>Our team includes the nation's most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</p><p>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</p><p>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p><b>About the Job:</b></p><p>The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.</p><p>• Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction</p><p>• Ensure all guests are greeted as they arrive and when they depart</p><p>• Maintain proper cash handling procedures at all times</p><p>• Ensure POS counters are ready to go when dispensary opens</p><p>• Assist with running side work, stocking and cleaning during all downtime</p><p>• Maintain fully stocked and clean POS counters at all times</p><p>• Ensure opening and closing cleaning and organization is completed</p><p>• Participate in periodic staff cleanings and meetings</p><p>• Adhere to company SOPs</p><p>• Inform management if any product inventory is running low</p><p>• Be on time and ready to work for each and every shift</p><p>• Be knowledgeable about everything and anything cannabis related</p><p>• Be knowledgeable of all specials</p><p>• Read industry publications to keep up-to-date on trends</p><p>• Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift</p><p><b>• Physical Demands:</b></p><p>Daily</p><p>• Stand for long periods of time.</p><p>• Walk or run for long periods of time.</p><p>• Use their hands to handle, control, or feel objects, tools, or controls.</p><p>• Understand the speech of another person.</p><p>• Speak clearly so listeners can understand.</p><p>• See details of objects that are less than a few feet away.</p><p>• Work non-standard and/or weekend hours.</p><p>• Often</p><p>• Use stomach and lower back muscles to support the body for long periods without getting tired.</p><p>• See details of objects that are more than a few feet away.</p><p>• Use fingers to grasp, move, or assemble very small objects.</p><p>• Hold the arm and hand in one position or hold the hand steady while moving the arm.</p><p>• Focus on one source of sound and ignore others.</p><p>• Hear sounds and recognize the difference between them.</p><p>• Be physically active for long periods without getting tired or out of breath.</p><p>• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.</p><p>• Keep or regain the body's balance or stay upright when in an unstable position.</p><p>• Use one or two hands to grasp, move, or assemble objects.</p><p>• Make quick, precise adjustments to machine controls.</p><p>• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.</p><p><b>About You:</b></p><p>General</p><p>• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check - certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.</p><p>Education /</p><p><b>Experience:</b></p><p>• High school diploma or equivalent.</p><p>• Dispensary sales experience preferred</p><p>• Customer Service: 2 years</p><p>• Retail Sales: 1 year</p><p>• Must be at least 21 years of age</p><p>Technological</p><p><b>Skills:</b></p><p>• POS</p><p>Required Knowledge and</p><p><b>Skills:</b></p><p>• Knowledge of marijuana strains, edibles, extracts and other current products on the market</p><p>• Excellent Customer Service Skills</p><p>• Excellent Communication</p><p>• Attention to Detail</p><p>• Precise Math Skills</p><p>• Organizational Skills</p><p>• Multi-task Oriented</p></div>","company":{"website":"libertycannabis.com","companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Kansas City, MO, USA","city":"Kansas City","stateProvince":"MO"},"frontendLink":"/job-posting/holistic-industries/wellness-guide-budtender/c6612f50eb05c8b18426c45330211604","title":"Wellness Guide​/Budtender","category":"Agriculture & Farming","hash":"c6612f50eb05c8b18426c45330211604","postingUrl":"https://www.learn4good.com/jobs/kansas-city/missouri/sales/645342123/e/"},{"function":["Retail"],"postedOn":"6 days ago","description":"<div><div><h3><b>About Us:</b></h3><h3><b>At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</b></h3><h3><b>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</b></h3><h3><b>Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</b></h3><h3><b>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</b></h3><h3><b>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</b></h3><h3><b>About the Job:</b></h3><h3><b>The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.</b><b></b></h3><ul><li><h3><b>Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction</b></h3></li><li><h3><b>Ensure all guests are greeted as they arrive and when they depart</b></h3></li><li><h3><b>Maintain proper cash handling procedures at all times</b></h3></li><li><h3><b>Ensure POS counters are ready to go when dispensary opens</b></h3></li><li><h3><b>Assist with running side work, stocking and cleaning during all downtime</b></h3></li><li><h3><b>Maintain fully stocked and clean POS counters at all times</b></h3></li><li><h3><b>Ensure opening and closing cleaning and organization is completed</b></h3></li><li><h3><b>Participate in periodic staff cleanings and meetings</b></h3></li><li><h3><b>Adhere to company SOPs</b></h3></li><li><h3><b>Inform management if any product inventory is running low</b></h3></li><li><h3><b>Be on time and ready to work for each and every shift</b></h3></li><li><h3><b>Be knowledgeable about everything and anything cannabis related</b></h3></li><li><h3><b>Be knowledgeable of all specials</b></h3></li><li><h3><b>Read industry publications to keep up-to-date on trends</b></h3></li><li><h3><b>Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift</b></h3></li><li><h3><b>Physical Demands:</b><br /><ul><b></b><li><h3><b>Daily</b></h3><b></b><ul><li><h3><b>Stand for long periods of time.</b></h3></li><b></b><li><h3><b>Walk or run for long periods of time.</b></h3></li><b></b><li><h3><b>Use their hands to handle, control, or feel objects, tools, or controls.</b></h3></li><b></b><li><h3><b>Understand the speech of another person.</b></h3></li><b></b><li><h3><b>Speak clearly so listeners can understand.</b></h3></li><b></b><li><h3><b>See details of objects that are less than a few feet away.</b></h3></li><b></b><li><h3><b>Work non-standard and/or weekend hours.</b></h3></li><b></b></ul></li><li><h3><b>Often</b></h3><b></b><ul><li><h3><b>Use stomach and lower back muscles to support the body for long periods without getting tired.</b></h3></li><b></b><li><h3><b>See details of objects that are more than a few feet away.</b></h3></li><b></b><li><h3><b>Use fingers to grasp, move, or assemble very small objects.</b></h3></li><b></b><li><h3><b>Hold the arm and hand in one position or hold the hand steady while moving the arm.</b></h3></li><b></b><li><h3><b>Focus on one source of sound and ignore others.</b></h3></li><b></b><li><h3><b>Hear sounds and recognize the difference between them.</b></h3></li><b></b><li><h3><b>Be physically active for long periods without getting tired or out of breath.</b></h3></li><b></b><li><h3><b>Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.</b></h3></li><b></b><li><h3><b>Keep or regain the body's balance or stay upright when in an unstable position.</b></h3></li><b></b><li><h3><b>Use one or two hands to grasp, move, or assemble objects.</b></h3></li><b></b><li><h3><b>Make quick, precise adjustments to machine controls.</b></h3></li><b></b><li><h3><b>Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.</b></h3></li><b></b></ul></li></ul></h3></li></ul><h3><b>About You:</b></h3><h3><b>General</b></h3><ul><li><h3><b>Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.</b></h3></li></ul><h3><b>Education/Experience:</b></h3><ul><li><h3><b>High school diploma or equivalent.</b></h3></li><li><h3><b>Dispensary sales experience preferred</b></h3></li><li><h3><b>Customer Service: 2 years</b></h3></li><li><h3><b>Retail Sales: 1 year</b></h3></li><li><h3><b>Must be at least 21 years of age</b></h3></li></ul><h3><b>Technological Skills:</b></h3><ul><li><h3><b>POS</b></h3></li></ul><h3><b>Required Knowledge and Skills:</b></h3><ul><li><h3><b>Knowledge of marijuana strains, edibles, extracts and other current products on the market</b></h3></li><li><h3><b>Excellent Customer Service Skills</b></h3></li><li><h3><b>Excellent Communication</b></h3></li><li><h3><b>Attention to Detail</b></h3></li><li><h3><b>Precise Math Skills</b></h3></li><li><h3><b>Organizational Skills</b></h3></li><li><h3><b>Multi-task Oriented</b></h3></li></ul></div></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Easthampton, MA 01027","city":"Easthampton","stateProvince":"MA"},"frontendLink":"/job-posting/holistic-industries/wellness-guide-budtender/d84ac46997ae58ec6cbadfea7b97b01c","title":"Wellness Guide (Budtender)","category":"Agriculture & Farming","hash":"d84ac46997ae58ec6cbadfea7b97b01c","postingUrl":"https://www.indeed.com/job/wellness-guide-budtender-557d764f12c7848d"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"3 days ago","description":"<div><p><b>ABOUT US</b><br />Harborside is a global leader in the cannabis movement and represents the cutting-edge of innovation in our industry. Our employees are valuable to us - we offer a highly competitive benefits package which includes medical, dental, vision, FSAs, commuter benefits, EAP and 401k. We’re currently seeking a compassionate and friendly customer service professional to join our team in SAN JOSE , CA.</p><p>CALL CENTER ASSOCIATE<br />With compassion, warmth and gentleness, our Call Center Associates assist our patients on inbound/outbound calls or through web orders. Assessing the needs of each customer, our team members provide appropriate product knowledge and exceptional service. Must accurately record all transactions for Delivery and Pick-up Sales.</p><p><b>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)</b></p><ul><li>Perform opening and closing duties.</li></ul><ul><li>Verify and register customer recommendations</li></ul><ul><li>Provide exceptional service and product knowledge</li></ul><ul><li>Place patient orders in computer system</li></ul><ul><li>Record transactions accurately</li></ul><ul><li>Address and resolve patient complaints using conflict resolution; escalate service issues in an expedient manner</li></ul><ul><li>Build patient loyalty through customer-centric, focused and positive interactions</li></ul><ul><li>Adhere to all legal standards of discussing medicine over the phone</li></ul><ul><li>Answer phones and respond to patient requests</li></ul><ul><li>Follow-up on customer inquiries not immediately resolved</li></ul><ul><li>Conduct customer satisfaction surveys for previous orders</li></ul><ul><li>Place follow up calls for newly registered customers who have not yet ordered</li></ul><ul><li>Follow up with customers to collect outstanding payments when necessary</li></ul><ul><li>Upload customer documents to Treez/ Baker/POS system</li></ul><ul><li>Track and record banned customers, referrals, etc.</li></ul><ul><li>Modify customer orders upon request and coordinate with inventory to ensure accuracy</li></ul><p>OTHER FUNCTIONS AND RESPONSIBILITIES:</p><ul><li>Recognize, document and alert the supervisor of trends in customer calls.</li></ul><ul><li>Maintain a positive, caring attitude, and treat customers/co-workers with respect and sensitivity.</li></ul><ul><li>Listen and respond to customer and coworker needs/requests appropriately and timely.</li></ul><ul><li>Maintain neatness, cleanliness and organization of the department and your workspace.</li></ul><ul><li>Maintain strict confidentiality with customer information.</li></ul><ul><li>Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors</li></ul><ul><li>Other duties and tasks as assigned by Supervisor</li></ul><ul><li>Understand, embrace and embody the mission of Harborside.</li></ul><p>PERFORMANCE REQUIREMENTS (Knowledge, Skills and Abilities):</p><ul><li>Outstanding customer service skills.</li></ul><ul><li>Knowledge of medical cannabis strains and applications, effects and routes of delivery.</li></ul><ul><li>Knowledgeable in MS Office (Word/Excel).</li></ul><ul><li>Excellent communication skills.</li></ul><ul><li>Excellent phone presence.</li></ul><ul><li>Basic computer operating skills and ability to learn software applications.</li></ul><ul><li>Basic math skills.</li></ul><p><b>GENERAL PERFORMANCE REQUIREMENTS: </b></p><ul><li>Provide excellent service.</li></ul><ul><li>Present a professional image in appearance, actions and words.</li></ul><ul><li>Demonstrate ownership, accountability, initiative and quality of work.</li></ul><ul><li>Build positive team relationships throughout your department and Harborside.</li></ul><ul><li>Work scheduled shifts.</li></ul><ul><li>Record all time worked accurately, promptly, and honestly.</li></ul><ul><li>Follow all safety policies.</li></ul><ul><li>Be a role model for the Harborside Experience.</li></ul><ul><li>Understand and practice Harborside values.</li></ul><ul><li>Demonstrate ethical behavior.</li></ul><p>WORK CONTEXT<br />PHYSICAL DEMANDS:</p><ul><li>Requires prolonged standing and some bending, stooping and stretching</li></ul><ul><li>Ability to operate a computer, POS system and other office equipment</li></ul><ul><li>Moving up to 20 pounds on occasion.</li></ul><p><b>WORKING CONDITIONS: </b></p><ul><li>Work will generally be performed inside a fast-paced medical cannabis dispensary.</li></ul><ul><li>Involves frequent phone and web contact with patients and staff.</li></ul><ul><li>Will require working varied hours/days, including nights, weekends, holidays, and/or events, on occasion.</li></ul><ul><li>May require working under an alternative workweek schedule agreement.</li></ul><p><b>EDUCATION/EXPERIENCE: </b></p><ul><li>Prior experience in administrative customer relations/customer service (1 year minimum).</li></ul><ul><li>HS diploma, GED or equivalent.</li></ul><ul><li>Experience working in the medical cannabis/health industry highly desirable.</li></ul><ul><li>Must be 21+ years old and pass a criminal background check per city regulations</li></ul><p><b>EEO STATEMENT</b><br />Harborside is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. EOE.</p><p>Location: 1365 N 10th St</p><p>USA</p><p>San Jose</p><p>CA</p><p>95112, San Jose, CA 95112</p><p>Job Type: Full-time</p><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Public/Established","name":"Harborside","logoUrl":"/logos/harborside-810c2a102b13d65f8d3f7765da5a966a.jpeg"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/harborside/call-center-associate/1ade3ab70c257a603f24cc555296792c","title":"Call Center Associate","category":"Retail","hash":"1ade3ab70c257a603f24cc555296792c","postingUrl":"https://www.indeed.com/job/call-center-associate-1eb1a8ce1c448088"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p><b>Company Introduction:</b></p><p>A pioneer in the cannabis industry and in operation for over 10 years, The Purple Lotus is responsible for creating many of the best practices used in the cannabis industry today. The Purple Lotus story started in 2010, when our founders, cannabis patients, became frustrated with the lack of Customer service and variety of options available at the dispensaries they visited and decided to open a modest operation in San Jose. In 2010, shortly after opening for business in a 600 ft2 medical office with $1000 worth of cannabis flower and their home made “Pot Brownies,” Purple Lotus gained national recognition by winning a medal at the first ever High Times Cannabis Cup in the US.</p><p>Over our many years of operation, we have become known for exceptional Customer service, dedication to patients and community involvement. Purple Lotus’ journey then included an office space at on Lundy Ave and a location at 903 Commercial St, very close to our current state of the art cannabis retail and cultivation facility at 752 Commercial St.</p><p><b>While Purple Lotus has served over 3,000,000 people since then, we have never forgotten the principles we were founded on. We stay humble, display excellence and exude resiliency. Our commitment to providing the highest quality cannabis for all budgets and passion for providing the most satisfying Customer experience has only strengthened through the years. We are dedicated to ensuring that every Customer who purchases cannabis from us feels wonderful about their purchase and that the experience of us providing the cannabis to them is an experience that ensures we help to make their day and world better. We are Customer obsessed, we care about and love our Customers, so they always come first.Overview:</b></p><p>The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p><p>To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</p><p><b>Skills:</b></p><p>• Strong inter-personal and communication skills</p><p>• Strong attention to detail a must</p><p>• Organizational Skills</p><p>• Networking Savvy</p><p>• Understanding of what makes an event “successful”</p><p>• Creative flair for effective design and development of an event</p><p>• Dedication to Customer Service</p><p>• Motivation for Sales</p><p><b>Benefits:</b></p><p>• Health insurance</p><p>• Dental insurance</p><p>• Vision insurance</p><p>• Paid time off</p><p>• Flexible schedule</p><p><b>Schedule:</b></p><p>• Monday to Friday</p><p>• Weekends required</p><p>• Holidays required</p><p>• Day shift</p><p>• Night shift</p><p>• 8 hour shift</p><p><b>Requirements:</b></p><p>• High School Diploma or equivalent</p><p>• Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</p><p>• Excellent customer service skills</p><p>• Knowledge and adherence to the policies, procedures and goals of the Lotus Way</p><p>• Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</p><p>• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</p><p>• Understanding of company products, services, and policies.</p><p>• Proficiency with computers, especially with CRM software, and strong typing skills.</p><p>• Ability to ask prying questions and diffuse tense situations.</p><p>• Strong time management and decision making skills.</p><p>• Adaptability and accountability.</p><p>• Fluency in multiple languages may be desired.</p><p><b>Pay &amp; Compensation:</b></p><p>• Hourly pay</p><p><b>Additional Compensation:</b></p><p>• Bonuses</p><p>• Store Discounts</p><p><b>Customer Service Representative Job Duties:</b></p><p>• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</p><p>• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</p><p>• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</p><p>• Building lasting relationships with clients and other call center team members based on trust and reliability.</p><p>• Utilizing software, databases, scripts, and tools appropriately.</p><p>• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</p><p>• Making sales or recommendations for products or services that may better suit client needs.</p><p>• Taking part in training and other learning opportunities to expand knowledge of company and position.</p><p>• Adhering to all company policies and procedures.</p><p>• Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</p><p>• Ability to handle fast paced environment while providing superior customer service</p></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/5b0d3ed161f2479c5e13e67182a6b120","title":"Call Center Representative","category":"Agriculture & Farming","hash":"5b0d3ed161f2479c5e13e67182a6b120","postingUrl":"https://tarta.ai/j/iFkhdHwBPV406l6XBT9J-call-center-representative-at-purple-lotus-nwhs-co-inc"},{"employmentType":"Full-time, Part-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p>Looking to be part of an exciting and rapidly growing industry? The Original FARM is a provincially and municipally licensed cannabis retailer located on Vancouver Island. Since opening in April 2015, The Original FARM’s mission has been to provide safe access to cannabis, in a discreet, professional environment.</p><p><b>Provincial legislation requires employees to have their Selling it Right Certificate.</b></p><p>We are hiring at all locations for the role of Budtender. We have part-time and full-time positions available at our new Duncan location, our Hillside location, Langford and Downtown. Please be sure to indicate your preferred location on your application. These positions may require weekdays, evenings, and weekends. The successful candidate will report to the Front of House Manager and will be responsible for all duties relating to customer care, which include:</p><ul><li>Ensuring quality assurance and excellent customer service;</li><li>Maintaining knowledge of a wide range of products and accessories;</li><li>Providing customer education on FARM’s range of products;</li><li>Providing a smooth full-spectrum customer experience;</li><li>Maintaining a pleasant and organized environment;</li><li>Strict adherence to all policy and compliance, including The Original FARM’s internal policies, Provincial, and Federal; and</li><li>Other duties as required.</li></ul><p>Qualifications for this role include:</p><ul><li>Strong customer service skills;</li><li>Working knowledge of POS systems, Word, and Excel;</li><li>Strong communication skills, time management, and problem-solving skills;</li><li>Ability to work well in high volume, high level of care, retail environment</li><li>Ability to work as a member of a team;</li><li>Strong cannabis knowledge and passion is an asset.</li></ul><p>If you think you would be a great fit for our team, please submit your resume.</p><p>Job Types: Full-time, Part-time</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Overtime pay</li><li>Tips</li></ul><p>Benefits:</p><ul><li>Company events</li><li>Dental care</li><li>Extended health care</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul></div>","company":{"companyType":"Private/Established","name":"The Original Farm Ltd.","logoUrl":"/logos/the-original-farm-ltd-8c30e5e8defdcc613b7eb75e905bff1b.jpeg"},"location":{"country":"Canada","address":"Duncan, BC","city":"Duncan","stateProvince":"BC"},"frontendLink":"/job-posting/the-original-farm-ltd/cannabis-customer-service-associate-budtender/63f5e54ae2872a7e82219274111027b7","title":"Cannabis Customer Service Associate (Budtender)","category":"Retail","hash":"63f5e54ae2872a7e82219274111027b7","postingUrl":"https://ca.indeed.com/job/cannabis-customer-service-associate-budtender-6c1d05e34c278f9f"},{"employmentType":"Part-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p>About Us:At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.Our team includes the nations most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About the Job:The Part Time Wellness Guide will provide an excellent customer experience while assisting in the sales of cannabis products.Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transactionMaintain proper cash handling procedures at all timesEnsure POS counters are ready to go when dispensary opensAssist with running side work, stocking and cleaning during all downtimeMaintain fully stocked and clean POS counters at all timesEnsure opening and closing cleaning and organization is completedParticipate in periodic staff cleanings and meetingsAdhere to company SOPsEnsure all guests are greeted as they arrive and when they departInform management if any product inventory is running lowBe on time and ready to work for each and every shiftBe knowledgeable about everything and anything cannabis relatedBe knowledgeable of all specialsRead industry publications to keep up-to-date on trendsAll the job functions listed within this job description involve to greater and lesser degrees the following physical demands: stand for long periods of time, walk or run for long periods of time, use hands to handle, control, or feel objects, tools, or controls, understand the speech of another person, speak clearly so listeners can understand, see details of objects that are less than a few feet away, work non-standard and/or weekend hours, have a high level of contact with customers and coworkers, communicate with customers and coworkers daily by telephone and/or in person, work in a group or as part of a team, work indoors without natural light. About You:General:Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.Education/Experience:High school diploma or equivalent.Dispensary sales experience preferredCustomer Service: 2 yearsRetail Sales: 2 yearTechnological Skills:POSRequired Knowledge and Skills:Knowledge of marijuana strains, edibles, extracts and other current products on the marketExcellent Customer Service SkillsExcellent CommunicationAttention to DetailPrecise Math SkillsOrganizational SkillsMulti-task OrientedStress Management/Composure</p></div>","company":{"website":"libertycannabis.com","companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Massachusetts, USA","stateProvince":"MA"},"frontendLink":"/job-posting/holistic-industries/part-time-wellness-guide-budtender/a4bdc441ef770698d8dfea1a4fdb9e3f","title":"Part Time Wellness Guide (Budtender)","category":"Agriculture & Farming","hash":"a4bdc441ef770698d8dfea1a4fdb9e3f","postingUrl":"https://tarta.ai/j/_l97dnwBPV406l6XfmXv-part-time-wellness-guide-budtender-in-indian-orchard-ma-ma-at-holistic-industries"},{"salaries":[{"salaryStart":"$72k","salaryEnd":"$130k","currency":"US","source":"Salary.com","position":"Customer Service Manager","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-manager-salary/albany-ny"},{"salaryStart":"$28k","salaryEnd":"$88k","currency":"US","source":"Glassdoor","position":"Customer Service Manager","type":"per year","url":"https://www.glassdoor.com/Salaries/albany-customer-service-manager-salary-SRCH_IL.0,6_IM13_KO7,31.htm"},{"salaryStart":"$35k","salaryEnd":"$74k","currency":"US","source":"Monster","position":"Customer Service Manager","type":"per year","url":"https://www.monster.com/salary/q-customer-service-manager-l-albany-ny"}],"employmentType":"Full-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p>Company DescriptionJoin the movement!Pharmacann Inc., one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?We’re grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.Job DescriptionThe Customer Experience Supervisor is responsible for leading the dispensary team by setting personal examples that continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all sales and customer experience goals at PharmaCann.The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and customer experience.Duties and responsibilities or (Essential Functions)Lead by example by consistently meeting and exceeding personal sales volume and KPI goals, and support Cannabis Sales Consultants to do the same.Develop and facilitate high customer experience standards, to include excellent customer centered culture and industry leading customer engagement through sales training and product knowledge.Execute a world class hospitality program to drive repeat business through strong local grassroots networking and customer data capture.Assist store supervisors with executing business initiatives in an effective and efficient manner.Report to Manager, Sales and Customer Experience to identify training and development needs and support of Cannabis Sales Consultants. Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.Accountable for accurately utilizing PharmaCann’s Point of Sale system.Execute PharmaCann’s dispensary protocols including safety protocols. Active participant in the recruitment, interview and hire process of filling open positions in a timely manner based on store performance and volume.Train employees in expected operational standards using appropriate tools such as SOP’s, compliance audits, company and state policy and procedures.Set up a training calendar and ensure associate onboarding and new hire training completion.Manage continuous training and development with team members through training curriculums that provide consistency across all stores.Make recommendations and deliver team members’ performance appraisals in partnership with management; collaborate on team member’ performance management, succession planning, development of members strengths and improvement of weaknesses.Coach team members on performance, attendance, violation of company and compliance policies in partnership with management and HR.Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the store.Projects a positive image of the organization to employees, customers, industry, and community.Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.This role may be required to assist with other duties as assigned, as well as in other functions of the operation including but not limited to: call center, inventory, outreach, security, delivery acceptance and visual merchandisingQualificationsMinimum 21 years of age (or as required by state regulations)Minimum 2 years’ experience with customer service in a fast-paced retail environment Exceptional customer service skillsPrevious supervisory or management experience highly preferredDemonstrated ability to achieve individual sales goals and metricsStrong analytical skills to assess data, facts, and figuresIntermediate-level math skillsProven expertise to accurately manage a registerStrong attention to detail and ability to solve and resolve problems in a calm, professional and courteous manner. Strong computer-based skillsDynamic interpersonal and communication skillsBusiness minded personality A highly ethical and self-motivated individual with the ability to adapt to different situationsDemonstrated Personal Effectiveness and CredibilityPossess Global &amp; Cultural AwarenessSuccessfully pass pre-employment (post offer) background checkWorking conditionsThis job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays and flexible work availability. May require some travel. May be required to work outdoors and/or during inclement weather.Physical requirementsWhile performing the duties of this job, the employee is regularly required to use a phone, read, speak and listen.. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.Direct reportsThis position is directly responsible for managing the dispensary Cannabis Sales Consultant team.Additional InformationAll your information will be kept confidential according to EEO guidelines.PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available</p></div>","company":{"website":"pharmacann-illinois.com","companyType":"Private","name":"Verilife"},"location":{"country":"United States","address":"Albany, NY, USA","city":"Albany","stateProvince":"NY"},"frontendLink":"/job-posting/verilife/customer-experience-supervisor/82e12dc0662d053a594e4ef0d906281e","title":"Customer Experience Supervisor","category":"Medical & Healthcare","hash":"82e12dc0662d053a594e4ef0d906281e","postingUrl":"https://b-jobz.com/us/web/jobposting/59f006bdb4c0","salary":"$72k - $130k"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"4 days ago","description":"<div><p>Making recommendations to patients based on their medical condition(s), budget, lifestyle, and/or desired experience. Wellness Consultants are primarily responsible for educating patients about the effects, benefits, and overall experience of our cannabis products and recommending products that best suit each patient's needs.</p></div>","company":{"companyType":"Private/Growth","name":"Natural Relief Dispensary","logoUrl":"/logos/natural-relief-dispensary-a6bee7091d1f01da7b17ee9a00a441b5.jpeg"},"location":{"country":"United States","address":"Sherwood, AR, USA","city":"Sherwood","stateProvince":"AR"},"frontendLink":"/job-posting/natural-relief-dispensary/wellness-consultant-budtender/9b0682ffefe1051b0766558a0a2808ba","title":"Wellness Consultant (Budtender)","category":"Manufacturing","hash":"9b0682ffefe1051b0766558a0a2808ba","postingUrl":"https://tarta.ai/j/8VrPdHwBPV406l6X6csw-wellness-consultant-budtender-in-sherwood-ar-at-natural-relief-dispensary"},{"function":["Customer Service"],"postedOn":"3 days ago","description":"<div><div><p>Durham Vape Shop in Durham, 3808 GUESS is looking for one customer service member to join our strong team. We are located on 4422 N Roxboro St Ste A. Our ideal candidate is a self-starter, ambitious, and reliable.</p><p>Responsibilities</p><ul>*Greet customers and make them feel at home *Answer any questions the customers may have *Assist Customers in preparing their orders *Clean work area as needed to maintain a tidy work environment *Respond to all complaints in a friendly and professional manner</ul><p></p><p><br />Qualifications</p><ul>*Friendly attitude even when dealing with disgruntled employees *Responsible and proven ability to maintain scheduling commitments *Ability to problem solve quickly concerns customers may have *Good communication skills with customers *Must have some CBD, HEMP, and VAPE knowledge *Bilingual is a plus but not necessary *Must have your own transportation *Must be 21</ul><p>We are looking forward to reading your application.</p><p>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</p><p>About DURHAM VAPE SHOP: Durham Vape Shop in Durham, NC is looking for an individual to join our 5 person strong team. We are located on 4422 N Roxboro Rd Ste A. Our ideal candidate is self-driven, punctual, and engaged. Learn more about us at www.durhamvapelounge.com.</p><p><br />By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply.<br /><br />Powered by Homebase. Free employee scheduling, time clock and hiring tools.</p></div></div>","company":{"name":"DURHAM VAPE SHOP"},"location":{"country":"United States","address":"Durham, NC 27704","city":"Durham","stateProvince":"NC"},"frontendLink":"/job-posting/durham-vape-shop/customer-service/67d116a1f8f2bb14c6d27593843a9c7f","title":"Customer Service","category":"Retail","hash":"67d116a1f8f2bb14c6d27593843a9c7f","postingUrl":"https://www.indeed.com/job/customer-service-88d57451771d16d1"},{"employmentType":"Full-time","function":["Retail","Customer Service"],"postedOn":"2 days ago","description":"<div><p>Location: Reno Junction</p><p>MUST HAVE ACTIVE DISPENSARY AGENT CARD The Intake Position is the initial first point of contact for our Dispensaries. So, you set the tone It is imperative that all patients and customers are greeted, both in-person and over-the-phone, with a positive and warm welcome.</p><p>Must have strong customer service skills, a great outgoing attitude, along with a stellar work ethic. The Intake team member is also responsible for the cleanliness of the front desk and lobby area. Budtenders are responsible for customer experience, which includes helping customers, processing the transaction, cash handling, and stellar customer service. You must possess the ability to listen well and communicate effectively with various audiences.</p><p>As a critical part of the business operation, the Budtender will have the most interaction with the store’s patrons.</p><p>Must be outgoing, passionate, and very knowledgeable on the products and cannabis. Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. RESPONSIBILITIES Provide the highest level of customer service while interacting with patients and customers on-site and over the phone by having an optimistic attitude and welcoming personality Process-in patients and customers by validating identification and enter information securely entered in our POS system Operate front desk responsibilities such as answering phones, emails, checking-in patients, and updating patient files Provide all new patients/customers with a brief explanation of services Become well-educated with all cannabis products offered and/ or be willing to learn</p><p>Must be educated on all marijuana and products offered Manage all visitor access of vendors, contractors, etc., partnered with the Store Manager or Assistant Manager Act as liaison to all departments on security needs Motivated to learn and execute new tasks during downtime All other duties as assigned SKILLS/ABILITIES REQUIRED Organization Top-notch customer service skills Close attention to detail Time management skills Excellent telephone skills Excellent communication Teamwork Powered by JazzHR</p></div>","company":{"website":"ayrwellness.com","companyType":"Public/Established","name":"AYR Wellness","logoUrl":"/logos/ayr-wellness-ba3da88b0c41e805422edfc8a9315df2.jpeg"},"location":{"country":"United States","address":"Reno Junction, CA, USA","city":"Reno Junction","stateProvince":"CA"},"frontendLink":"/job-posting/ayr-wellness/mynt-dispensary-budtender-front-desk/cec2ef73041ad751ad1ff1070f0b5896","title":"Mynt Dispensary- Budtender​/Front desk","category":"Agriculture & Farming","hash":"cec2ef73041ad751ad1ff1070f0b5896","postingUrl":"https://www.learn4good.com/jobs/california/customer_service/652750813/e/"},{"salaries":[{"salaryStart":"$43k","salaryEnd":"$46k","currency":"","source":"Glassdoor","position":"Bilingual Customer Service Representative","type":"per year","url":"https://www.glassdoor.ca/Salary/Sage-Bilingual-Customer-Service-Representative-Vancouver-Salaries-EJI_IE1150.0,4_KO5,46_IL.47,56_IM972.htm"},{"salaryStart":"$37k","salaryEnd":"$73k","currency":"","source":"Monster.ca","position":"Sales Representative","type":"per year","url":"https://www.monster.ca/salary/q-sales-representative-l-richmond-british-columbia"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>bilingual sales &amp; SUPPORT AGENT</p><p>Reporting to the Sales and Support Lead at our Client Care Call Centre based out of Edmonton, AB or Markham, ON, the</p><p>Bilingual Sales and</p><p>Support Agent</p><p>will assist clients in understanding the basic procedures and processes surrounding obtaining and using a prescription for medicinal Cannabis.</p><p><b>The responsibilities of the successful candidate will include, but are not limited to the following:</b></p><p><b>main responsibilities:</b></p><p>• Providing excellent customer service and greeting each client with enthusiasm in both</p><p>English &amp; French</p><p>• Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>• Understanding the client’s needs through permissive questioning and identifying opportunities to promote other attributes of our brand</p><p>• Answer inbound sales calls, receive and process order requests from clients, caregivers and health care practitioners</p><p>• Ability to deal with irate clients while maintaining a positive and enthusiastic attitude.</p><p>• Resolve any complaints using critical thinking skills and maintain documentation of each interaction for Health Canada</p><p>• Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>• Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>• Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>• Ability to adapt quickly to changes that affect the department such as legislation and regulation amendments, internal practices, Internal department specializations and technical training that applies to the industry</p><p>• Maintaining a high level of communication between the sales &amp; support team and the other departments in client care</p><p>• Ability to manage various types of clients and demonstrate empathy</p><p>• Troubleshoot and navigate shipping and registration account issues</p><p>• Follow up with client requests submitted by means of our various platforms (i.e., credits,</p><p>• Redirecting clients to appropriate departments by assessing call and forwarding to relative queue</p><p>• Answering general inquiries about products and processes of Aurora</p><p><b>job requirements:</b></p><p>• Minimum Grade 12 diploma</p><p>• Fluent in</p><p>English &amp; French</p><p>(Verbal &amp; Written)</p><p>• Minimum 2 to 4 years of experience in customer service</p><p>• Proven customer service skills in a fast-paced environment</p><p>• Significant understanding of Cannabis Regulations</p><p>• Excellent computing skills (MS Office, Ample, Zendesk, Mac OS)</p><p>• Effective communicator (verbal and written)</p><p>• Support and service oriented with the ability to multi-task</p><p>• Experience in the Medical Cannabis industry an asset</p><p>• Up to date on industry related information and processes regarding methods of consumption and legislation</p><p>• Ability to pass and maintain a criminal record check</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>Aurora is a global leader in the cannabis industry serving both the medical and consumer markets. Headquartered in Edmonton, Alberta, Aurora is a pioneer in global cannabis dedicated to helping people improve their lives. The Company's brand portfolio includes Aurora, Aurora Drift, San Rafael '71, Daily Special, AltaVie, MedReleaf, CanniMed, Whistler, and Reliva CBD. Providing customers with innovative, high-quality cannabis products, Aurora's brands continue to break through as industry leaders in the medical, performance, wellness and recreational markets wherever they are launched</p></div>","company":{"companyType":"Public/Established","name":"Aurora Cannabis Inc.","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/aurora-cannabis-inc/bilingual-sales-support-agent/9a4af651ce612b77b67df49a89ab972c","title":"Bilingual Sales Support Agent","category":"Medical & Healthcare","hash":"9a4af651ce612b77b67df49a89ab972c","postingUrl":"https://www.eluta.ca/spl/bilingual-sales-support-agent-d529da746047caf1e7168b09aaf64503","salary":"$43k - $46k"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p>Delivering elevated experiences! Grassp (www.GrasspHealth.com) is an exciting cannabis delivery app, and we are rapidly growing and looking for committed professionals to help our team set the standard. Looking for positive, team players (21 years of age and over) who want to join an awesome team.</p><p>We are looking to add full-time and part-time customer service reps to our growing team. This is a great opportunity to play a critical role in a fast-paced startup that is growing.</p><p><b>**Please note that this role requires you to work from home, so you would need a computer and a cell phone. Though it's remote, you must live in the Greater Los Angeles Area to be considered.**</b></p><p><b>PRIMARY RESPONSIBILITIES: </b></p><ul><li>Serve as the primary point of contact for our customers, delivering an exceptional customer service experience via phone, chat, and email;</li><li>Provide timely and thorough resolution to customer inquiries;</li><li>Collaborate with operations leads and delivery drivers to execute exceptional customer service;</li><li>Call first-time customers and provide white-glove service to help them understand our process and place their first order;</li><li>Maintain knowledge of the products and some commonly asked questions;</li><li>Communicate with management to escalate problems and recommend resolutions</li></ul><p><b>REQUIRED FOR CONSIDERATION: </b></p><ul><li>Excellent written and verbal communication with the ability to come across as friendly and helpful, even in difficult situations</li><li>Ability to multi-task, handling calls, chats, and email</li><li>Ability to remain calm and collected during difficult conversations</li><li>Ability to think critically and make decisions that balance what is best for both the customer and the company</li><li>Tech-savvy and detail-oriented</li><li>Must be a team player with a positive attitude</li><li>Must be a self-starter, who can work autonomously with little direction</li><li>Cannabis experience preferred</li></ul><p>Interested candidates should respond to this post with a copy of your resume and few sentences about why you would be great for this role.</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid training</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Why do you want to work for Grassp?</li><li>Describe a time you went above and beyond for a customer or fellow colleague.</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>customer service: 2 years (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>Yes</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Grassp Health","logoUrl":"/logos/grassp-health-1e3fe0fe177deaa50d7bb4c6fe6e1e30.jpeg"},"location":{"country":"United States","address":"West Hollywood, CA 90038","city":"West Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/grassp-health/cannabis-customer-service-representative/b374468ec8e02b5e6694985067432bd0","title":"Cannabis Customer Service Representative","category":"Retail","hash":"b374468ec8e02b5e6694985067432bd0","postingUrl":"https://www.indeed.com/job/cannabis-customer-service-representative-beb25f3c554f3695"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"8 days ago","description":"<div><p>About Us: At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. Our team includes the nation's most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale. Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About the Job: The Wellness Guide will provide an excellent customer experience while assisting in the sales of product. * Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction * Ensure all guests are greeted as they arrive and when they depart * Maintain proper cash handling procedures at all times * Ensure POS counters are ready to go when dispensary opens * Assist with running side work, stocking and cleaning during all downtime * Maintain fully stocked and clean POS counters at all times * Ensure opening and closing cleaning and organization is completed * Participate in periodic staff cleanings and meetings * Adhere to company SOPs * Inform management if any product inventory is running low * Be on time and ready to work for each and every shift * Be knowledgeable about everything and anything cannabis related * Be knowledgeable of all specials * Read industry publications to keep up-to-date on trends * Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift * Physical Demands: Daily * Stand for long periods of time. * Walk or run for long periods of time. * Use their hands to handle, control, or feel objects, tools, or controls. * Understand the speech of another person. * Speak clearly so listeners can understand. * See details of objects that are less than a few feet away. * Work non-standard and/or weekend hours. * Often * Use stomach and lower back muscles to support the body for long periods without getting tired. * See details of objects that are more than a few feet away. * Use fingers to grasp, move, or assemble very small objects. * Hold the arm and hand in one position or hold the hand steady while moving the arm. * Focus on one source of sound and ignore others. * Hear sounds and recognize the difference between them. * Be physically active for long periods without getting tired or out of breath. * Coordinate movement of several parts of the body, such as arms and legs, while the body is moving. * Keep or regain the body's balance or stay upright when in an unstable position. * Use one or two hands to grasp, move, or assemble objects. * Make quick, precise adjustments to machine controls. * Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place. About You: General * Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check - certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations. Education/Experience: * High school diploma or equivalent. * Dispensary sales experience preferred * Customer Service: 2 years * Retail Sales: 1 year * Must be at least 21 years of age Technological Skills: * POS Required Knowledge and Skills: * Knowledge of marijuana strains, edibles, extracts and other current products on the market * Excellent Customer Service Skills * Excellent Communication * Attention to Detail * Precise Math Skills * Organizational Skills * Multi-task Oriented</p></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"St. Louis, MO, USA","city":"St. Louis","stateProvince":"MO"},"frontendLink":"/job-posting/holistic-industries/wellness-guide-budtender/f410c95fdbd25bab9594d955ce80345f","title":"Wellness Guide (Budtender)","category":"Agriculture & Farming","hash":"f410c95fdbd25bab9594d955ce80345f","postingUrl":"https://www.rapidinterviews.com/job/wellness-guide-budtender-with-holistic-industries-in-saint-louis-apc-9121"},{"salaries":[{"salaryStart":"$7.00","salaryEnd":"$14.00","currency":"US","source":"Glassdoor","position":"Front Desk Associate","type":"per hour","url":"https://www.glassdoor.ca/Hourly-Pay/Gold-s-Gym-Front-Desk-Associate-San-Francisco-Hourly-Pay-EJI_IE9619.0,10_KO11,31_IL.32,45_IM759.htm"},{"salaryStart":"$38k","salaryEnd":"$58k","currency":"US","source":"Salary.com","position":"Front Desk Coordinator","type":"per year","url":"https://www.salary.com/research/salary/alternate/front-desk-coordinator-salary/san-francisco-ca"},{"salaryStart":"$21k","salaryEnd":"$36k","currency":"US","source":"ZipRecruiter","position":"Receptionist Part Time","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Receptionist-Part-Time-Salary-in-Merced,CA"}],"employmentType":"Part-time","function":["Customer Service","Retail"],"postedOn":"4 days ago","description":"<div><p>About Us</p><p>11 years from our humble beginnings as the founders of Fruitridge Health &amp; Wellness in Sacramento, Connected now maintains a portfolio of proprietary top-shelf cannabis genetics cultivated in state-of-the-art grow facilities. We are proud to be the largest grower of premium flower in California.</p><p>With three retail doors in California, recent expansion into Arizona and national expansion plans in motion, we operate one of the fastest growing, vertically integrated cannabis companies in the country.</p><p>Our mission has remained the same since day one: To breed, grow and sell the best cannabis in the world. This commitment to deliver at the absolute pinnacle comes to life in the standards we hold our product, our people, and our partners to every day.</p><p>Proprietary genetics cultivated with cutting-edge technology and over 100 years of combined plant cultivation experience has earned our flower the highest wholesale price in any major legal market. Our continued curiosity can be traced back to an early obsession with R&amp;D that poured resources into what is now one of the most advanced cannabis breeding programs in the world.</p><p>In 2017, we welcomed Alien Labs to the Connected family; a partnership built on the foundation of like-minded quality standards and the desire to raise those standards across the industry.</p><p>Today, a new emphasis on elevated experiences will ride in tandem with geographical and menu expansion on the fast paced and thrilling road ahead for the entire Connected family of brands.</p><p><b>What You Will Do</b></p><p>• Greet all patients with a positive and warm welcome</p><p>• Operate front desk computer, check in patients, update patient files</p><p>• Process paperwork for new patients, data entry</p><p>• Provide all new patients with a brief explanation of services</p><p>• Strong computer skills with office programs</p><p>• Knowledge Word, Excel, PowerPoint, Email</p><p>• Keep all online/paper menus current with daily offerings</p><p>• Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance</p><p>• Communicate effectively with management and coworkers concerning business issues and opportunities</p><p>• Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment</p><p>• Support the Store Management team in driving and maximizing store sales, controlling and minimizing shrink to achieve store goals</p><p>What We Are Looking For</p><p>• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments</p><p>• Clearly conveys ideas and concepts. Demonstrates active listening skills</p><p>• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback</p><p>• Contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed</p><p>• Treats other with respect; works with integrity and principles; upholds organizational values</p><p>• Must be 21+ years old</p><p>• Work a schedule reflective of availability established at the time of hire, with the ability to increase/decrease hours based on business needs which may include weekends and/or holidays.</p><p>• must be available to work Friday, Saturday and Sunday</p><p>• flexibility to be scheduled within 24-48 hours notice</p><p>• Shift times vary between the hours of 8am - 9:30pm</p><p>Physical Requirements/Work Environment</p><p>• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols</p><p>• Must be capable of lifting up to 50 lbs., with or without assistance</p><p>• Ability to climb, push, pull, stoop, grasp, walk, sit, stand, bend and reach for the duration of shift</p><p>• Requires manual dexterity to operate job related equipment</p><p>• Requires normal hearing range</p><p>Why Connected?</p><p>Connected is an exciting and innovative workplace with a highly engaged workforce brought together by a shared passion to be the best in the business. We are on a mission to breed, grow and sell the best cannabis in the world! This is a super unique opportunity to be part of the start-up stage of the booming cannabis industry. We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis space.</p><p>• Competitive Pay</p><p>• Employee Discounts at Connected retail stores</p><p>• Employee Assistance Program, PTO</p><p>• Career Growth and Internal Advancement Opportunities</p><p>• Chance to work in an exciting new start-up industry with awesome people!</p><p>By submitting your interest in this job, you agree to receive text notifications with additional steps to complete your job application. You will receive up to 6 messages from the number \"63879\". Message &amp; data rates may apply. Please refer to our privacy policy for more information</p></div>","company":{"companyType":"Private/Established","name":"Connected Cannabis","logoUrl":"/logos/connected-cannabis-co-81627127c301c8f69a3b8a48a73fc8a5.jpeg"},"location":{"country":"United States","address":"San Francisco, CA, USA","city":"San Francisco","stateProvince":"CA"},"frontendLink":"/job-posting/connected-cannabis/front-desk-associate-part-time/17c79c6254d0de338001f424382c5260","title":"Front Desk Associate. (Part Time)","category":"Agriculture & Farming","hash":"17c79c6254d0de338001f424382c5260","postingUrl":"https://tarta.ai/j/PFqhdHwBPV406l6XzGls-front-desk-associate-part-time-in-san-francisco-california-at-connected-cannabis","salary":"$7.00 - $14.00"},{"function":["Retail"],"postedOn":"8 days ago","description":"<div><div><h3><b>About Us:</b></h3><h3><b>At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</b></h3><h3><b>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</b></h3><h3><b>Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</b></h3><h3><b>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</b></h3><h3><b>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</b></h3><h3><b>About the Job:</b></h3><h3><b>The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.</b><b></b></h3><ul><li><h3><b>Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction</b></h3></li><li><h3><b>Ensure all guests are greeted as they arrive and when they depart</b></h3></li><li><h3><b>Maintain proper cash handling procedures at all times</b></h3></li><li><h3><b>Ensure POS counters are ready to go when dispensary opens</b></h3></li><li><h3><b>Assist with running side work, stocking and cleaning during all downtime</b></h3></li><li><h3><b>Maintain fully stocked and clean POS counters at all times</b></h3></li><li><h3><b>Ensure opening and closing cleaning and organization is completed</b></h3></li><li><h3><b>Participate in periodic staff cleanings and meetings</b></h3></li><li><h3><b>Adhere to company SOPs</b></h3></li><li><h3><b>Inform management if any product inventory is running low</b></h3></li><li><h3><b>Be on time and ready to work for each and every shift</b></h3></li><li><h3><b>Be knowledgeable about everything and anything cannabis related</b></h3></li><li><h3><b>Be knowledgeable of all specials</b></h3></li><li><h3><b>Read industry publications to keep up-to-date on trends</b></h3></li><li><h3><b>Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift</b></h3></li><li><h3><b>Physical Demands:</b><br /><ul><b></b><li><h3><b>Daily</b></h3><b></b><ul><li><h3><b>Stand for long periods of time.</b></h3></li><b></b><li><h3><b>Walk or run for long periods of time.</b></h3></li><b></b><li><h3><b>Use their hands to handle, control, or feel objects, tools, or controls.</b></h3></li><b></b><li><h3><b>Understand the speech of another person.</b></h3></li><b></b><li><h3><b>Speak clearly so listeners can understand.</b></h3></li><b></b><li><h3><b>See details of objects that are less than a few feet away.</b></h3></li><b></b><li><h3><b>Work non-standard and/or weekend hours.</b></h3></li><b></b></ul></li><li><h3><b>Often</b></h3><b></b><ul><li><h3><b>Use stomach and lower back muscles to support the body for long periods without getting tired.</b></h3></li><b></b><li><h3><b>See details of objects that are more than a few feet away.</b></h3></li><b></b><li><h3><b>Use fingers to grasp, move, or assemble very small objects.</b></h3></li><b></b><li><h3><b>Hold the arm and hand in one position or hold the hand steady while moving the arm.</b></h3></li><b></b><li><h3><b>Focus on one source of sound and ignore others.</b></h3></li><b></b><li><h3><b>Hear sounds and recognize the difference between them.</b></h3></li><b></b><li><h3><b>Be physically active for long periods without getting tired or out of breath.</b></h3></li><b></b><li><h3><b>Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.</b></h3></li><b></b><li><h3><b>Keep or regain the body's balance or stay upright when in an unstable position.</b></h3></li><b></b><li><h3><b>Use one or two hands to grasp, move, or assemble objects.</b></h3></li><b></b><li><h3><b>Make quick, precise adjustments to machine controls.</b></h3></li><b></b><li><h3><b>Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.</b></h3></li><b></b></ul></li></ul></h3></li></ul><h3><b>About You:</b></h3><h3><b>General</b></h3><ul><li><h3><b>Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.</b></h3></li></ul><h3><b>Education/Experience:</b></h3><ul><li><h3><b>High school diploma or equivalent.</b></h3></li><li><h3><b>Dispensary sales experience preferred</b></h3></li><li><h3><b>Customer Service: 2 years</b></h3></li><li><h3><b>Retail Sales: 1 year</b></h3></li><li><h3><b>Must be at least 21 years of age</b></h3></li></ul><h3><b>Technological Skills:</b></h3><ul><li><h3><b>POS</b></h3></li></ul><h3><b>Required Knowledge and Skills:</b></h3><ul><li><h3><b>Knowledge of marijuana strains, edibles, extracts and other current products on the market</b></h3></li><li><h3><b>Excellent Customer Service Skills</b></h3></li><li><h3><b>Excellent Communication</b></h3></li><li><h3><b>Attention to Detail</b></h3></li><li><h3><b>Precise Math Skills</b></h3></li><li><h3><b>Organizational Skills</b></h3></li><li><h3><b>Multi-task Oriented</b></h3></li></ul></div></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Madison Heights, MI 48071","city":"Madison Heights","stateProvince":"MI"},"frontendLink":"/job-posting/holistic-industries/wellness-guide-budtender/0db1ba0231dd5e6564e41e7cb7856f79","title":"Wellness Guide (Budtender)","category":"Agriculture & Farming","hash":"0db1ba0231dd5e6564e41e7cb7856f79","postingUrl":"https://www.indeed.com/job/wellness-guide-budtender-88b2347894250b5b"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$51k","currency":"US","source":"Glassdoor","position":"Customer Service Associate","type":"per year","url":"https://www.glassdoor.com/Salaries/los-angeles-customer-service-associate-salary-SRCH_IL.0,11_IM508_KO12,38.htm"},{"salaryStart":"$22k","salaryEnd":"$48k","currency":"US","source":"ZipRecruiter","position":"Customer Service Associate","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Associate-Salary-in-Los-Angeles,CA"},{"salaryStart":"$11","salaryEnd":"$26","currency":"US","source":"PayScale","position":"Customer Service Associate","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Associate/Hourly_Rate/0f7f11bb/San-Diego-CA-Customer-Service"}],"employmentType":"Part-time","function":["Customer Service"],"postedOn":"7 days ago","description":"<div><p><b>About Us:</b></p><p>Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.</p><p><b>Our Values:</b></p><p>People-Centric</p><p>Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.</p><p>Quality</p><p>We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.</p><p>Communication</p><p>By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.</p><p>Accountability</p><p>We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the \"we\" in our efforts and removing the \"they\".</p><p>Growth</p><p>We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.</p><p><b>What We Offer:</b></p><p>• Employee Discount – enjoy 40% off in-store products</p><p>• Exclusive access to Urbn Learning Center and monthly vendor training</p><p>• Medical</p><p>• Dental</p><p>• Vision</p><p>• Group Life Insurance</p><p>• Voluntary (Life, Accident, Illness)</p><p>• Employee Assistance Program (EAP)</p><p>Urbn Leaf, the new standard in cannabis dispensaries, is looking for a Customer Service Associate to join our team at our location in La Mesa, CA. If you're friendly, reliable, and knowledgeable about all things cannabis - we are looking for you!</p><p>Job Title: Customer Service Associate</p><p>Reports to: General Manager, Assistant Managers</p><p><b>Position Summary:</b></p><p>As a Customer Service Associate for Urbn Leaf, you will be the first point of contact for the company. Our Customer Service Associates are responsible for greeting and checking in guests, taking orders over the phone and online, and fulfilling orders for customer pick-up. Additional duties include providing customer service via telephone, email, and web communication. In order to be successful in this role, you should have excellent verbal and written communication skills to interact clearly with customers, vendors, and other employees and practice proper phone etiquette. We are looking for a detail-oriented individual with a genuine passion for interfacing with people on a day to day basis that will have a \"host\" mentality for all guests entering the dispensary.</p><p><b>Duties and Responsibilities:</b></p><p><b>Responsibilities include, but are not limited to:</b></p><p>• Greet and thank guests as they enter and leave the dispensary, ensuring an excellent customer experience</p><p>• Customer and patient intake</p><p>• Answering phone during operating hours</p><p>• Taking orders over the phone and preparing orders for customer express pick-up and delivery</p><p>• Responding to reviews and updating online sites i.e. Weedmaps, Google and Yelp.</p><p>• Communicating any issues, comments, and/or concerns from customers to shift leads and management</p><p><b>Qualifications:</b></p><p>• Must be 21 years of age or older</p><p>• Must have at least 1 year of call center or related experience</p><p>• Must be able to accurately input and access information in the POS system, delivery systems, marketing outlets, computers, etc</p><p>• Must be comfortable with data entry</p><p>• Must have excellent verbal and written communication skills with a strong understanding of phone etiquette</p><p>• Must be a hands-on, proactive self-starter</p><p>• Must be comfortable learning new skills</p><p>• Must be vigilant in monitoring the entire delivery process</p><p>• Must provide excellent customer service</p><p>• Must be able to meet and uphold all of Urbn Leaf's standards</p><p>• Preferred (not required) work experience as host, receptionist, dispatcher or other related customer service positions</p><p>• Preferred (not required) one or more years of budtending experience</p><p>• Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry</p><p><b>Skills and Attitudes:</b></p><p>• Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multi-tasker with the ability to handle multiple duties and responsibilities.</p><p>• Organization skills to keep accurate records and find important information quickly</p><p>• Time management skills to prioritize and complete a side variety of tasks throughout the day</p><p>• Patience and listening skills to respond appropriately and discover and meet customer needs</p><p>• Interpersonal skills to create a pleasant experience for all customers. Must be personable, attentive, and detail oriented</p><p><b>• Must be able to:</b></p><p>• Perform job functions with attention to detail, speed, and accuracy</p><p>• Prioritize and organize</p><p>• Be a clear thinker, remain calm, and resolve problems using good judgment</p><p>• Follow directions thoroughly</p><p>• Understand guest needs</p><p>• Work cohesively and professionally with co-workers</p><p><b>Education:</b></p><p><b>Must have one of the following:</b></p><p>• High School diploma or GED</p><p><b>Certificates, Licenses, and Registrations:</b></p><p>• Valid CA identification/proof of residence</p><p>Physical Demands/Requirements</p><p><b>The following are constant demands for this position:</b></p><p>• Must be able to stand/walk for up to 6 hours at a time</p><p>• Must be able to lift at least 50 pounds safely and properly, as required</p><p>• Ability to work in a stressful, fast-paced environment</p><p>• Must be able to work days, nights, holidays and weekends</p><p>• Medium work that includes moving objects up to 50 pounds</p><p>Environmental Conditions</p><p>• Occasionally small and/or enclosed spaces.</p><p>Equal Employment Opportunity Policy</p><p>Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected]</p></div>","company":{"companyType":"Private/Established","name":"Urbn Leaf","logoUrl":"/logos/urbn-leaf-aac608ef8f930f6e8dcfcc7c9137ab91.png"},"location":{"country":"United States","address":"La Mesa, CA, USA","city":"La Mesa","stateProvince":"CA"},"frontendLink":"/job-posting/urbn-leaf/customer-service-associate/912f6eb5aaad46361460c9f01aa93871","title":"Customer Service Associate","category":"Retail","hash":"912f6eb5aaad46361460c9f01aa93871","postingUrl":"https://www.linkedin.com/jobs/view/customer-service-associate-at-urbn-leaf-2749636730","salary":"$28k - $51k"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"7 days ago","description":"<div><p>Job description</p><p>Cannabis Nation is seeking an experienced Customer Service Associates to join our Sunriver location. Candidate should possess working knowledge of cannabis products as well as all current rules regulating retail and medical marijuana is required. A desire to learn and professionalism in the delivery of customer service is a must. Candidate must also be flexible in their availability and punctual in their attendance. Previous retail or service industry experience is beneficial.</p><p>Position details:<br />Must have excellent customer service by providing our customers with prompt service, quality products, and maintaining a clean and comfortable store environment. This position is responsible for assisting the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. <b>We are looking for passionate, hard-working, positive team players!</b></p><p>Summary of Responsibilities<br />Responsibilities and essential job functions include but are not limited to the following:</p><ul><li>Having integrity, honesty and knowledge of our products.</li><li>Maintaining a calm and patient demeanor.</li><li>Meet store operating policies and standards, including providing quality products, cash handling and store safety and security,</li></ul><p>with or without reasonable accommodation.</p><ul><li>Ability to provide an exceptional customer service experience to every customer/patient.</li><li>Maintain and update all online and in-store menus throughout the day.</li><li>Accurately re-stocking retail inventory.</li><li>Processing and filing patient paperwork while completing patient profiles with all provided information.</li><li>Explain processes and inform customers of promotions, sales, new products, popular products and relevant products for customer</li></ul><p>needs.</p><p>Basic Qualifications:</p><ul><li>Must hold a valid OLCC MJ permit.</li><li>Resilient and adaptable to change.</li><li>Available to perform many different tasks within the store during each shift.</li><li>Ability to learn quickly, understand, carry out oral and written instructions &amp; request clarification when needed.</li><li>Ability to build relationships with customers</li><li>Strong attention to detail.</li><li>Ability to follow rules &amp; regulations established by company.</li><li>Experience using the following systems in a professional environment: BioTrack &amp; METRC preferred.</li></ul><p>Preferred Applicants:</p><ul><li>Have at least one year of experience in the cannabis industry, preferred.</li><li>Have a flexible schedule.</li><li>Have an outgoing and positive personality.</li><li>Ability to adapt to faced-paced and changing environment.</li></ul><p>Job Type: Full-time</p><p>Pay: $15.00 per hour</p><p>Job Type: Full-time</p><p>Pay: $15.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Cannabis Nation","logoUrl":"/logos/cannabis-nation-2ecb4d2877bed4cfc5689227aeab850d.jpeg"},"location":{"country":"United States","address":"Oregon City, OR 97045","city":"Oregon City","stateProvince":"OR"},"frontendLink":"/job-posting/cannabis-nation/customer-service-associate/ffa4190ab06df4c28a16d87b1e7e8ffd","title":"Customer Service Associate","category":"Retail","hash":"ffa4190ab06df4c28a16d87b1e7e8ffd","postingUrl":"https://www.indeed.com/job/customer-service-associate-59b97fef8c43b840"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p>This is a part-time position.</p><p>The primary responsibility of a Keystone Canna Remedies Wellness Associate is to provide compassionate, friendly, and professional customer service to our patients. Key responsibilities include greeting patients and visitors, check-in, verifying eligibility for medical marijuana, and completing accurate and compliant transactions and fulfillment of patient orders, all while providing top notch customer service. Wellness Associates will also assist patients in learning and understanding about medical marijuana in effort to help them make informed decisions about their care. The Wellness Associate will support the entire dispensary team to support patients, other team members, and the physical appearance of the dispensary. TerrAscend and Keystone Canna Remedies offers a fast-paced, high-energy atmosphere. We are seeking team members who want to bring their expertise, experience, and passion to serve the needs of existing and potential Pennsylvania medical marijuana patients. As our business expands and grows, this position may have the opportunity to transition into full-time. Please note, that this position requires availability on evenings and weekends and potential travel between locations.</p><p>• Assist patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.</p><p>• Management of patient records through the MJ Freeway system.</p><p>• Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate. Maintain knowledge of state regulatory requirements and guidelines.</p><p>• Provide excellent customer service practices to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient confidentiality and security.</p><p>• Develop and maintain strong relationships with patients and caregivers by anticipating needs.</p><p>• Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.</p><p>• Complete the required state mandated training program.</p><p><b>Requirements:</b></p><p>• Must be at least 18 years of age or older.</p><p>• High School Diploma or GED required.</p><p>• Must have good organizational and computer skills.</p><p>• Must have excellent interpersonal communications skills as well as the ability to multitask.</p><p>• Retail Cannabis experience a plus.</p><p>• At least 1 year of customer service, retail or related experience preferred.</p><p>• Must be flexible regarding work schedule, including evenings, weekends, and holidays.</p><p>• Must be willing to submit to and pass a comprehensive background check.</p><p>• ** Background Check Requirement ***</p><p>As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Pennsylvania’s investigative process includes a state and federal background check. Individuals that have been convicted of a felony offense related to the manufacture, delivery, or possession with intent to manufacture or deliver a controlled substance may not hold a position with TerrAscend or its affiliated companies in Pennsylvania. Felony exclusion does not apply to a person for whom it has been 10 or more years since the conviction or one year since release from imprisonment, which is later.</p><p>EEO Statement</p><p>TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.</p><p>Disclaimer</p><p>At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants</p></div>","company":{"website":"keystonecannaremedies.com","companyType":"Private/Growth","name":"Keystone Canna Remedies","logoUrl":"/logos/keystone-canna-remedies-78a60c9467574af9295180b72337ed0a.jpeg"},"location":{"country":"United States","address":"Stroudsburg, PA, USA","city":"Stroudsburg","stateProvince":"PA"},"frontendLink":"/job-posting/keystone-canna-remedies/dispensary-wellness-associate-part-time/6022b54a5b1d8d90e047f2c89dd383ee","title":"Dispensary Wellness Associate - Part Time","category":"Medical & Healthcare","hash":"6022b54a5b1d8d90e047f2c89dd383ee","postingUrl":"https://www.glassdoor.com/job-listing/dispensary-wellness-associate-part-time-keystone-canna-remedies-JV_IC1152129_KO0,39_KE40,63.htm?jl=4186195933"},{"employmentType":"Full-time","function":["Retail","Sales"],"postedOn":"2 days ago","description":"<div><p><b>About us</b></p><p>At our shop located in the heart of DTLA, we sell a variety of tobacco glass pipes, water-pipes, glass bubblers, glass spoons, vaporizers, scales, electronic cigarettes, exotic drinks, snacks, and more! We are a one-stop shop for all our customers needs! We structure our team around our company’s core values; Professional, Accountable, Curious, High Energy, and Competitive. The Cashiers responsibilities include working side by side with customers to determine their needs, answer their questions about our variety of products and recommend the best items for the customer's needs. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.</p><p><b>***MUST BE 21 AND OVER***</b></p><p>Job Description:</p><p>We are actively recruiting qualified candidates with Retail/Cashier experience at our Smoke Shop in Downtown, Los Angeles. Tobacco and Vape sales experience is highly preferred.</p><p><b>Qualified candidates must be 21 years of age or older.</b></p><p>Requirements:</p><p>- Great customer service<br />- High energy, positive attitude &amp; demeanor<br />- Punctual and reliable<br />- Works well with others<br />- 1 year retail and POS experience preferred<br />- CBD, Vape &amp; Accessories, Tobacco &amp; Accessories and Cannabis Accessories knowledge preferred</p><p>Job Duties:</p><p>- Greeting customers<br />- Assist customers with questions and concerns<br />- Improving engagement with merchandise and providing outstanding customer service<br />- Learn and promote new products<br />- General cleaning and upkeep of the store<br />- Re-stocking<br />- Maintaining professional relationships with co-workers<br />- Operating cash registers, managing financial transactions, and balancing drawers<br />- Achieving established sales goals</p><p>*Only send your resume if you're a team player with a good attitude.*</p><p><b>*MUST BE 21+ TO APPLY.*</b></p><p>Please send a resume or list of work experience, any other applicable experience/knowledge, availability and two - three manager references. We must be able to verify all references by calling the direct line to the business.</p><p>Job Types: Full-time</p><p>Starting Pay (DOE) : $15.50</p><p>*Opportunities for advancement available*</p><p>COVID-19 considerations:<br />To keep our employees as safe as possible we provide mask, gloves, hand sanitizer and cleaning supplies to disinfect your work area. We have a customer in store limit, require mask upon entry and 6 ft line distancing.</p><p>Job Type: Full-time</p><p>Pay: From $15.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />To keep our employees as safe as possible we provide mask, gloves, hand sanitizer and cleaning supplies to disinfect your work area. We have a customer in store limit, require mask upon entry and 6 ft line distancing.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Private/Startup","name":"Vape / Smoke Shop - Head Shop","logoUrl":"/logos/vapors-smoke-shop-b15785470c0afb6cd2553c84e10eb635.png"},"location":{"country":"United States","address":"Los Angeles, CA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/vape-smoke-shop-head-shop/cashier-sales-associate-for-smoke-shop/075f82e8b436ae8ae965475f2e280d76","title":"Cashier/Sales Associate for Smoke Shop","category":"Retail","hash":"075f82e8b436ae8ae965475f2e280d76","postingUrl":"https://www.indeed.com/job/cashiersales-associate-for-smoke-shop-0bbb1382b3607c68"},{"employmentType":"Part-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p><i>We are an equal opportunity employer and value the contributions of a diverse team. We welcome the applications of those of all abilities, races, ethnicities, genders and sexes. If you require accommodation in applying for this position, please email [email protected]</i></p><p><b>Introduction</b></p><p>Welcome to Boondom - where we take care of our own! Boondom is a cannabis retail concept headquartered in Windsor Ontario and we are recruiting to help support the growth of our store network in Windsor. Our core purpose at Boondom is <b>to create opportunity for all within our community</b>. This is a lofty goal and we are looking for the right team that will help us reach it!</p><p><b>Company</b></p><p>At Boondom, our vision is to be <b>the store that everyone wants next door.</b> Right now, the stigma of the legacy market is still prevalent. Our goal is to be so welcoming, so customer focused, have a store experience so familiar, that everyone wants us next door.</p><p>In order to achieve this, we need folks who believe in our core values:</p><p><b>Embrace @*&amp;%ing-up</b></p><p>The cannabis industry is new for everyone. We will all make mistakes; learn from them and help one another be better.</p><p><b>Give it your all</b></p><p>In smaller Ontario towns, many of us grew up in farming families where everyone was committed to the lifestyle. We learned to embrace our work, work hard, own our part of it and enjoy the rewards.</p><p><b>Build the Boonie Union</b></p><p>Our customers will show us the way. Each time someone visits the store, it’s an opportunity to learn more about the cannabis consumer. We will obsess over understanding why they walked into our store, why they bought the product they did and how we can serve them better the next time.</p><p><b>Shovel grandma's driveway</b></p><p>Be trustworthy and kind to customers and colleagues. Customers may not always feel comfortable. It is our job to help them trust that they can share their needs and to be kind to them with how we guide their experience. Same goes with our work relationships. By building close ties with our colleagues and treating them with kindness, we will keep the team tight.</p><p><b>Embrace the mohawk</b></p><p>Cannabis users come in all forms. We accept whoever comes in the store. We accept employees, partners and customers for who they are and embrace their differences.</p><p><b>Position Overview</b></p><p>As you can tell, we do things a little different around here and that is the point! We want retail staff who will live and breathe our values every day. We are hiring part time customer service staff, to help guide our customer experience. These staff will be our ride or die. You will be the face of the store to our customer, so to us, you are the most important hire we make.</p><p>Responsibilities:</p><p>- Help guide customers through their cannabis journey using our values as your guiding principles<br />- Process sales<br />- Open/close the store as required<br />- Attend training events to help build your cannabis knowledge to better serve our customers<br />- Attend weekly customer feedback sessions - where we learn from our staff to better understand our customer<br />- Clean the store as part of opening and closing duties<br />- Periodically meet with management and fellow staff to help build camaraderie (this may or may not be over beer).<br />-</p><p>Skills Required</p><p>- Experience in a customer service role (no cannabis retail or personal experience needed)<br />- Cansell Basic Certification required (if you don't have it now, no sweat, but must be completed prior to hire)<br />- A connection to our purpose, mission and values<br />- A genuine interest in the cannabis industry and desire to learn its quirks<br />- An outgoing, fun, kind personality<br />- A need for continuous improvement and thriving in times of change</p><p>If this sounds like you and you are interested in growing with a local company, please apply by online</p><p>Job Type: Part-time</p><p>Salary: $16.00-$16.10 per year</p></div>","company":{"companyType":"Private/Startup","name":"Boondom","logoUrl":"/logos/boondom-86f49702532becf418fdff423ef2839e.jpeg"},"location":{"country":"Canada","address":"Essex, ON","city":"Essex","stateProvince":"ON"},"frontendLink":"/job-posting/boondom/junior-customer-service/d0e8dac74833ac0c00d18967872c6afb","title":"Junior Customer Service","category":"Retail","hash":"d0e8dac74833ac0c00d18967872c6afb","postingUrl":"https://ca.indeed.com/job/junior-customer-service-bb8e52f02ea6df5a"},{"employmentType":"Full-time","function":["Cultivation"],"postedOn":"2 days ago","description":"<div><p><b>Purpose</b></p><p>Seeking a self-motivated individual to assist our Grower Relations/ Fruit Supply Management team with vineyard practices and general communication with our growers to help develop and maintain current relationships and foster new grower relationships. The position is based in the St. Helena, CA.</p><p><b>Key responsibilities and accountabilities</b></p><ul><li>Assist in negotiation of contracted grape purchases, the maintenance and promotion of grape quality, and in the resolution of winery grower conflicts</li><li>Be involved in grower liaison activities within the region including grower education programs, and seminars</li><li>Involved in harvest sampling, scheduling and delivery of fruit from contracted vineyards</li><li>Creates and manages his/her own schedule of field checking and monitoring vineyards during each growing season</li><li>Scouting grower vineyards for plant growth, grape pests, diseases, irrigation management, and grapevine nutrition</li><li>Takes detailed notes during vineyard field visits and reports recommendations to supervisor and to grower; creates detailed reports from data collected; accurately conduct crop estimates each year</li><li>Meet with growers to regarding the farming plan for cultural practices specific to each vineyard</li><li>Provide recommendations to each grower for cultural practices such as canopy management or irrigation management and confirm growers are following through on such suggestions</li><li>Provide current grower and vineyard data to the Contract Administrator; assist in the maintenance of all grower records, contracts, and statistical reporting. Understand and utilize Copper Cane LLC databases for contract set-up and maintenance, and harvest scheduling. Maintain accurate vineyard map books for Grower vineyards</li><li>Review vineyard history and past harvest data to improve on future vineyard quality and help to source new vineyards</li><li>Assists with managing and creating a sampling schedule for the timely collection of grape maturity samples for the Winery during harvest. Interacts with winemaking team to evaluate vineyard conditions and to assess the flavor ripeness and physiological development of Grower vineyards</li><li>Assist in coordinating and monitoring the grape harvest schedules and deliveries during harvest</li><li>Have an understanding of pricing and availability in the grape market and assist with sourcing fruit to meet the quality objectives of the Winery</li><li>Represent Copper Cane LLC. at Wine Industry Meetings and events</li><li>Other duties as assigned</li></ul><p><b>Core Competencies</b></p><ul><li>Effective negotiation skills, conflict management and resolution skills</li></ul><p><b>Traits</b></p><ul><li>Must be able to work well independently as well as on part of a team</li><li>Highly motivated, detailed oriented, and flexible</li></ul><p><b>Requirements</b></p><ul><li>Excellent written and verbal communication skills</li><li>Must be able to work well independently as well as on part of a team</li><li>Proficient in Word, Access, Excel and Outlook and the ability to create vineyard data reports</li><li>Valid California Driver’s License and have a clean DMV record</li><li>Work site may be any one of the Copper Cane vineyards and/or locations</li><li>Standing for long periods of time (8 hours per day), walking and lifting of up to 55 pounds</li><li>Exposure to various chemicals in production areas, machinery and related production equipment</li><li>Long and irregular hours during peak periods during the year: 30% office work / 70% field work</li><li>Extensive driving</li></ul><p>Job Type: Full-time</p><p>Pay: From $1.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Work Location:</p><ul><li>On the road</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: On the road</p></div>","company":{"name":"Copper Cane LLC"},"location":{"country":"United States","address":"Saint Helena, CA","city":"Saint Helena","stateProvince":"CA"},"frontendLink":"/job-posting/copper-cane-llc/grower-relations-representative/15f0b832fe6db11ba1d381e547ee7fe9","title":"Grower Relations Representative","category":"General","hash":"15f0b832fe6db11ba1d381e547ee7fe9","postingUrl":"https://www.indeed.com/job/grower-relations-representative-5e74bbe296dfd8c5"},{"employmentType":"Full-time","function":["Administration"],"postedOn":"3 days ago","description":"<div><p><b>CUSTOMER SERVICE MANAGER</b></p><p><b>About Us</b></p><p><b>Bloomios Private Label is a manufacturer in the production of hemp derived products for many familiar brands on the shelves of your favorite retailers!</b></p><p><b>Committed to excellence, we are working toward a brighter future in private and white label options for the industry and moreover focused on building one of the best places to work in Daytona!</b></p><p><b>We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender indentity, national origin, veteran status, or disability status.</b></p><p><b>Come join our team, experience the difference and be a part of making history!</b></p><p><b>About the Role</b></p><p>As a Customer Service Manager you will lead our customer service department. The CSM will provide outstanding customer service to our clients and customers by developing effective customer services procedures, implementing customer loyalty programs, and setting customer satisfaction goals.</p><p>Knowledge, Skills, and Abilities</p><ul><li>Apply the standard operating procedures of customer service</li></ul><ul><li>Ability to respond in a timely manner</li></ul><ul><li>Easy-to-understand way to solve a problem</li></ul><ul><li>Communicate effective and clearly</li></ul><ul><li>Abillity to solve problems effectively</li></ul><ul><li>Understanding the industry knowledge and terminology</li></ul><ul><li>Read, write, speak and understand English for the purpose of following written policies and procedures, completion of reports, and communicating with others in the work setting</li></ul><p>Essential Functions:</p><p>Duty--Service Management</p><p>Tasks:</p><ul><li>Supervise day to day operations in the customer service department</li></ul><ul><li>Create effective customer service procedures, policies, and standards</li></ul><ul><li>Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis</li></ul><ul><li>Maintain accurate records and document all customer service activities and discussions</li></ul><ul><li>Assess service statistics and prepare detailed reports on findings</li></ul><ul><li>Hire and train new customer service personnel</li></ul><ul><li>Manage the approved budget of the customer service</li></ul><p>Duty--Communication &amp; Customer Relations</p><p>Tasks:</p><ul><li>Respond to customer service issues in a timely manner</li></ul><ul><li>Implement an effective customer loyalty program</li></ul><ul><li>Stay informed on the latest industry trends, techniques and methods</li></ul><ul><li>Manage and optimize KPI’s</li></ul><p>Other Functions:</p><ul><li>Other duties and/or tasks that may be assigned on an as-needed basis</li></ul><p>Minimum Qualifications:</p><ul><li>Degree in business administration or a related field. Any combination of relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis</li></ul><ul><li>Minimum of 2 years working experience as a customer service manager in the Cannabis/Hemp industry</li></ul><ul><li>Proficiency in Google Suite (Sheets, Docs, Gmail) and customer service software</li></ul><ul><li>Read, write, speak and understand English for the purpose of following written policies and procedures, completion of reports, and communicating with others in the work setting</li></ul><ul><li>Excellent communication skills, both written and verbal</li></ul><ul><li>Strong critical thinking and negotiation skills</li></ul><ul><li>Strong planning and organizational skills</li></ul><ul><li>Excellent leadership and interpersonal skills</li></ul><ul><li>Ability to work independently</li></ul><ul><li>CRM Implementation / Management experience</li></ul><ul><li>KPI Management / Optimization</li></ul><p>Working Environment:</p><ul><li>Office setting may include long periods of sitting and computer interface</li></ul><ul><li>May be exposed to unusual elements like chemicals, biohazardous materials, dirt, dust, fumes, and/or loud noises from machinery while in the warehouse</li></ul><ul><li>May be exposed to temperatures that fluctuate from hot to cold</li></ul><p>Position Relationship:</p><p>Reports to--Director of Manufacturing</p><p>Supervises--Customer Service Associates</p><p>Job Type: Full-time</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Bloomios Private Label LLC"},"location":{"country":"United States","address":"Daytona Beach, FL 32114","city":"Daytona Beach","stateProvince":"FL"},"frontendLink":"/job-posting/bloomios-private-label-llc/customer-service-manager/030b2d3435c3bb300e32534849886447","title":"Customer Service Manager","category":"Agriculture & Farming","hash":"030b2d3435c3bb300e32534849886447","postingUrl":"https://www.indeed.com/job/customer-service-manager-af6683a6dfe6a979"},{"employmentType":"Full-time, Part-time","function":["Retail","Sales"],"postedOn":"3 days ago","description":"<div><p><b>Job Summary: </b></p><p>Example: <i>The Retail Sales Associate is responsible for assisting customers find the best CBD/Hemp products, resolving customer concerns and helping with store day-to-day operations.</i></p><p><b>Required Skills/Abilities: </b></p><ul><li><i>Excellent verbal and written communication skills. </i></li></ul><ul><li><i>Excellent interpersonal and customer service skills. </i></li></ul><ul><li><i>Excellent sales and customer service skills. </i></li></ul><ul><li><i>Excellent organizational skills and attention to detail. </i></li></ul><ul><li><i>Excellent time management skills with a proven ability to meet deadlines. </i></li></ul><ul><li><i>Strong analytical and problem-solving skills. </i></li></ul><ul><li><i>Strong supervisory and leadership skills. </i></li></ul><ul><li><i>Ability to prioritize tasks and to delegate them when appropriate. </i></li></ul><ul><li><i>Ability to function well in a high-paced and at times stressful environment. </i></li></ul><ul><li><i>Proficient with Microsoft Office Suite or related software. </i></li></ul><p><b>Education and Experience: </b></p><p><i>High school diploma or equivalent. </i></p><p>CBD/Hemp related retail experience preferred but not require</p><p><b>Physical Requirements: </b></p><p><i>Prolonged periods of sitting at a desk and working on a computer. </i></p><p><i>Must be able to lift up to </i></p><p><i>15 pounds at times. </i></p><p>Job Types: Full-time, Part-time</p><p>Pay: $11.00 - $12.50 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Private/Startup","name":"Your CBD store, Brandon"},"location":{"country":"United States","address":"Brandon, FL 33511","city":"Brandon","stateProvince":"FL"},"frontendLink":"/job-posting/your-cbd-store-brandon/retail-sales-associate-and-cashier/85d04003c9c41bc81baf6281771336c5","title":"Retail Sales Associate and Cashier","category":"Manufacturing","hash":"85d04003c9c41bc81baf6281771336c5","postingUrl":"https://www.indeed.com/job/retail-sales-associate-and-cashier-3ed6b70a8fb5f74c"},{"salaries":[{"salaryStart":"$30k","salaryEnd":"$70k","currency":"US","source":"ZipRecruiter","position":"Customer Service Manager","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Manager-Salary-in-Henderson,NV"},{"salaryStart":"$72k","salaryEnd":"$130k","currency":"US","source":"Salary.com","position":"Customer Service Manager","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-manager-salary/las-vegas-nv"},{"salaryStart":"$33k","salaryEnd":"$73k","currency":"US","source":"Glassdoor","position":"Customer Service Manager","type":"per year","url":"https://www.glassdoor.com/Salaries/las-vegas-customer-service-manager-salary-SRCH_IL.0,9_IM477_KO10,34.htm"}],"employmentType":"Full-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p><b>Job Description</b></p><p><b>Summary</b></p><p>A Customer Service Manager is responsible for overseeing the daily operations of the customer service department. Their duties include communicating customer service objectives to Floor Advisors and Greeter teams along with other department personnel, compiling data to make assessments of their department's progress and coordinating with upper management to find ways to enhance their customer service objectives among their employees.</p><p>About The Source+</p><p>The Source+, a cannabis leader in Nevada, has four dispensary and two cultivation locations throughout the state plus operations in Massachusetts.</p><p>The Source+ was named one of “The 10 Best Marijuana Dispensaries in Las Vegas” in 2018 by High Times, “Best Dispensary” in 2018 by Desert Companion's annual “Best of the City” awards, and was the only dispensary featured in Maxim's “15 Must-Hit Spots for the Ultimate Guys Weekend in Las Vegas.”</p><p><b>Responsibilities:</b></p><p>• Leads, manages, and is accountable for the Customer Service Team</p><p>• Responsible for ensuring customers ID's and medical cards (if applicable) are verified</p><p>• Responsible for ensuring that orders for customers shopping in-store are processed through required systems (including any state mandated inventory control system and/or programs designated by the Company)</p><p>• Responsible for ensuring safe, clean, and sanitized Customer Service areas</p><p>• Responsible for maintaining Customer Service supplies and communicating supply needs to Store Management</p><p>• Responsible for ensuring that all Customer Service equipment is operational and accounted for</p><p>• Responsible for ensuring that customers receive individualized care and attention and that our Floor Advisors are effectively guiding and advising customers on the various cannabis products and effects of said products carried in the dispensary</p><p>• Responsible for ensuring smooth and efficient customer flow through dispensary and curbside</p><p>• Responsible for monitoring displays and signage for accuracy</p><p>• Responsible for ensuring that showroom is clean and orderly</p><p>• Responsible for ensuring that customer phone calls and messages are responded to in a timely, friendly, and helpful manner</p><p>• Responsible for opening and closing the dispensary</p><p>• Responsible for coordinating with appropriate department personnel to resolve questions and/or issues</p><p>• Responsible for providing administrative assistance as needed</p><p>• Responsible for direction and delegation of tasks, as appropriate, to Customer Service team</p><p>Supervisory Responsibility</p><p>• Oversees the Customer Service team</p><p><b>Work Environment</b></p><p>• Retail Dispensary Store</p><p><b>Physical Demands</b></p><p>• Must be able to lift as much as 50 pounds occasionally</p><p>• Must be able to carry, bend, stand, file documents, lift, and push/pull as needed</p><p>• Must be able to stand and walk for duration of shift</p><p><b>Position Type/Expected Hours of Work</b></p><p>• Must be able to work a flexible schedule, including nights and weekends</p><p><b>Travel</b></p><p>• None</p><p>Required Qualifications</p><p>• Associates Degree or equivalent</p><p>• 1-2 years as an individual contributor in a retail environment.</p><p>• Must be over the age of 21</p><p>• Possess (or be able to obtain) and maintain an active agent card</p><p>• Ability to complete and maintain ongoing education and professional development as needed</p><p>• Commitment to adhere to all State and local medical and recreational cannabis regulations, statutes, laws, and guidance</p><p>• Commitment to adhere to the SOP's of the Company</p><p>• Ability to handle high stress situations and busy atmosphere</p><p>• Superior customer service skills and phone etiquette</p><p>• Ability to maintain a positive attitude that promotes team work and problem solving</p><p><b>Preferred Qualifications</b></p><p>• Cannabis industry experience (retail preferred)</p><p>• Bachelor's Degree preferred or 1-3 years equivalent job experience</p><p><b>Other Duties</b></p><p>• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><p>Work Authorization/Security Clearance</p><p>• There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.</p><p>• Successful completion of a thorough personal reference check and background check from the Nevada Division of Public and Behavioral Health. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent.</p><p>AAP/EEO Statement</p><p>The Source+ is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status</p></div>","company":{"companyType":"Private/Established","name":"The Source+ Holding","logoUrl":"/logos/the-source-dispensaries-a2079cb1d80160b44d532d2ea2cf163b.png"},"location":{"country":"United States","address":"Henderson, NV, USA","city":"Henderson","stateProvince":"NV"},"frontendLink":"/job-posting/the-source-holding/customer-service-manager/34d81e1c40de0894c4e95a5ab78c068d","title":"Customer Service Manager","category":"Retail","hash":"34d81e1c40de0894c4e95a5ab78c068d","postingUrl":"https://www.ziprecruiter.com/c/The-Source+-Holding/Job/Customer-Service-Manager/-in-Henderson,NV?jid=970e297f2450ea48","salary":"$30k - $70k"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"3 days ago","description":"<div><p>The mission of Lazarus Naturals is to make high-quality, affordable hemp-based CBD products so everyone can experience the power of CBD. We have a fun, fast paced, and close-knit work environment and are looking for an experienced Service leader to join our team. As Senior Manager, Customer Service &amp; Support, you will be responsible for guiding our overall approach to customer service, managing a team of both B2B and direct-to-consumer support agents, and ensuring we continually offer best-in-class support to all customers.<br />This is an exciting opportunity to gain experience in a booming industry and a rapidly growing company that makes CBD accessible to those who need it most. This impactful role will be based in Portland, OR and will be directly responsible for the following:</p><ul><li>Develop, execute, and continually improve the vision, strategy, and day-to-day tactics undertaken for Service at Lazarus Naturals.</li><li>Partner with the leadership team to align Service department policies, practices, and systems with the company’s overall objectives and mission.</li><li>Collaborate with B2B sales leadership to ensure quick resolution of customer requests, including order processing, order issue resolution, and general sales support.</li><li>Demonstrated ability to manage through organizational complexity and ambiguity, working with leaders and stakeholders in a fast-paced/time-sensitive environment, while managing multiple competing priorities.</li><li>Support the daily operations of the Service team, making sure that KPIs, goals, and objectives are consistently met and improved upon.</li><li>Determine common processes, solutions, and systems to improve operating efficiency, problem resolution, and customer satisfaction.</li><li>Ensure that Service employees are properly trained in all facets of their job responsibilities, including systems training, product knowledge, business process knowledge, new feature knowledge, and best practices.</li><li>Monitor overall department performance based on KPIs and report results to stakeholders across the organization regularly.</li><li>Perform training needs assessments to identify opportunities for service delivery improvements and value-add to our customers.</li><li>Foster a positive work environment and establish and maintain growth development plans for team members.</li><li>Develop and maintain relationships with key departments such as sales, operations &amp; marketing to allow for continuous communications, issue avoidance, and resolution.</li><li>Effectively communicate and manage change in operating procedures and processes to ensure staff understanding, retention, and appropriate execution.</li><li>Administrate core service systems, including ZenDesk Support, ZenDesk Sell, and other business-critical systems.</li></ul><p><b>Requirements</b></p><ul><li>5+ years' experience in customer service, including 2+ years of management/leadership of a customer service team.</li><li>Ability to maintain high performance under tight deadlines, including managing multiple projects simultaneously with exceptional quality, organization, and attention to detail.</li><li>Critical decision-making capabilities and a “take ownership” professional attitude.</li><li>Proven record of developing customer-facing strategies, which drive customer satisfaction, tenure, and revenue.</li><li>Effective and timely problem solver that delivers innovative solutions to problems across the organization.</li><li>Demonstrates initiative and reliability by driving change through to completion in collaboration with relevant stakeholders.</li><li>A proactive, energetic go-getter who thrives under pressure and in ambiguous situations.</li><li>Can confidently assess a situation, determine a solution and run with it.</li><li>Strong analytical skills with the ability to create solutions for operational problems.</li><li>Strong understanding of core business best practices and proven record of deploying them in a customer-centric environment.</li><li>Excellent verbal, written, and visual communication skills.</li><li>Experience with Zendesk is highly desired.</li><li>CBD industry experience a plus.</li></ul><p><b>Benefits</b></p><ul><li>Comprehensive Benefits (Medical, Vision, and Dental Insurance)</li><li>Employee Discount Program</li><li>Fully Stocked Kitchen</li><li>401K Program</li><li>Commuter Benefits &amp; FSA</li></ul><p>This is a full-time role based in Portland, OR. Interested parties are encouraged to send a cover letter detailing why you think you could be a great fit, along with an updated resume.<br />Veterans strongly encouraged to apply.<br />_<br />Lazarus Naturals<i>_ is proud to be an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</i></p><p>Job Type: Full-time</p><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Private/Established","name":"Lazarus Naturals","logoUrl":"/logos/lazarus-naturals-fa5b2dfc60b2a25a9f6c7cf0260c7678.png"},"location":{"country":"United States","address":"Portland, OR","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/lazarus-naturals/senior-manager-customer-service-and-amp-support/11813cfab8b79e683122fd886998e49f","title":"Senior Manager, Customer Service &amp; Support","category":"Medical & Healthcare","hash":"11813cfab8b79e683122fd886998e49f","postingUrl":"https://www.indeed.com/job/senior-manager-customer-service-support-050e540b423ba61f"},{"employmentType":"Full-time, Permanent","function":["Customer Service"],"postedOn":"8 days ago","description":"<div><p><b>JOB SUMMARY</b></p><p><b>*Note : </b> This position requires* <i>Cannabis Industry experience</i> <b>and/or </b> <i>knowledge of the product line. </i>*</p><p>Arizer is a leading manufacturer and international distributor of dry-herb vaporizers, with an exceptional reputation in product design, innovation, quality and customer service.</p><p>With strong growth in the industry we have an opportunity for a permanent full-time position. We’re seeking a friendly, organized, and dependable candidate for the position of Customer Service Representative.</p><p><b>Responsibilities and Duties</b></p><ul><li>Customer service, order processing, customer invoicing</li><li>Respond promptly to customer emails &amp; ensure customer satisfaction</li><li>Work with Arizer Service, Sales, Shipping, &amp; Website teams</li><li>Administrative Support, preparation of documents, forms, etc</li></ul><ul><li>Expertly diagnose, troubleshoot, and resolve customer concerns pertaining to:</li><li>Website Use (policies, orders, payments, shipping)</li><li>Product Use (functionality, cleaning/maintenance, quality/safety, warranty)</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Independent, self-starter, able to take direction and work well unsupervised</li><li>Customer Service Experience (*online customer service experience is an asset)</li><li>Good research skills and attention to detail</li><li>Ability to multi-task</li><li>Excellent written and verbal communication skills</li><li>Strong computer skills: MS Office / Google Docs</li><li>Proficient in email communications</li><li>Customer Focused, positive attitude, helpful / compassionate demeanour</li><li>Able to think critically, anticipate &amp; resolve customer concerns</li></ul><p><b>Are you a hard working and proactive team player with attention to detail / accuracy, and the ability to provide fast &amp; friendly customer-centric service with a positive attitude and compassionate demeanour? If so, let’s talk.</b></p><p><b>Benefits</b></p><ul><li>Arizer offers competitive salaries, benefits package and a casual attire workplace.</li><li>Telecommuting/Work from home hours possible.</li><li>Opportunities for advancement.</li></ul><p>Job Types: Full-time, Permanent</p><p>Salary: From $40,000.00 per year</p><p>Benefits:</p><ul><li>Casual dress</li><li>Dental care</li><li>Disability insurance</li><li>Extended health care</li><li>Life insurance</li><li>Paid time off</li><li>RRSP match</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />All staff is 100% vaccinated. PPE &amp; Distancing rules in effect.</p><p>Education:</p><ul><li>Bachelor's Degree (required)</li></ul><p>Experience:</p><ul><li>customer service: 3 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Arizer"},"location":{"country":"Canada","address":"Kitchener, ON","city":"Kitchener","stateProvince":"ON"},"frontendLink":"/job-posting/arizer/customer-service-representative/306ab2ff1c7e35cd5cc73e00ee456822","title":"Customer Service Representative","category":"Retail","hash":"306ab2ff1c7e35cd5cc73e00ee456822","postingUrl":"https://ca.indeed.com/job/customer-service-representative-e44fc756415b18b2"},{"employmentType":"Full-time","function":["Retail","Sales"],"postedOn":"7 days ago","description":"<div><p>Issaquah Cannabis Company has been providing outstanding customer service in the legal cannabis industry since 2015.</p><p>Our foremost goal is to provide a professional, memorable customer service experience, so that customers tell their friends to shop with us. We strive to give each customer the product that meets their needs at a price that fits their budget.</p><ul><li>No quotas or high-pressure sales. Earn $19 an hour, with opportunities to be regularly reviewed for pay increases!</li><li>No previous cannabis industry experience required!</li><li>Work a regular schedule that includes 3 ½ days off every week! Work three open to close shifts (not consecutive days) a week. Add a short shift if you want to get to 40 hours. One of your shifts must be a Saturday or Sunday.</li><li>Get up to 72 hours a year of Paid Time Off plus 6 paid holidays</li><li>$1,000 hiring bonus</li><li>We only promote from within. Real opportunities for growth within the organization</li><li>Vaccination not required</li></ul><p><b>Applicants with a history of jobs that lasted 2 years or more will rise to the top of the list for consideration!</b></p><p>We're located in a beautiful, modern building located in the center of Issaquah.</p><p>Customer service, Retail, Sales, Cannabis, Budtender</p><p>Job Type: Full-time</p><p>Pay: From $19.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>12 hour shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Signing bonus</li></ul><p>Application Question(s):</p><ul><li>Are you at least 21 years old?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Issaquah Cannabis Company"},"location":{"country":"United States","address":"Issaquah, WA 98027","city":"Issaquah","stateProvince":"WA"},"frontendLink":"/job-posting/issaquah-cannabis-company/sales-associate-customer-service/6f9ab18e6df2b97452e791a9199fab8c","title":"Sales Associate/Customer Service","category":"Retail","hash":"6f9ab18e6df2b97452e791a9199fab8c","postingUrl":"https://www.indeed.com/job/sales-associatecustomer-service-8a3f934ede3dd66f"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"8 days ago","description":"<div><p>Farmhouse Artisan Market is a luxury cannabis delivery service dedicated to connecting savvy consumers and connoisseurs to the highest quality, most sustainable, and healthiest products the industry has to offer. Farmhouse is a resource for those beginning to explore how cannabis can be added to a healthy, natural lifestyle as well as those who are knowledgeable and looking for the best craft cannabis goods. Whatever you are looking for, Farmhouse will deliver a bespoke cannabis experience.</p><p>We are a local, family owned and operated company founded on supporting the small and heritage farmers and makers in order to help preserve a culture that puts quality, the environment and consumer safety before anything else. We encourage buying locally and knowing your farmer and we understand the important roll aesthetics plays in enjoying the day to day. If these values resonate with you and you feel you are a customer service master, we’d love to meet you!</p><p><i>*Must be 21 or older </i></p><p><b>Responsibilities</b></p><ul><li>Manage large amounts of incoming calls, texts, chats and emails</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customers through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Create efficient routes with accurate delivery times for drivers, while making sure drivers have similar numbers of orders assigned to them throughout the day</li><li>Communicate changes to delivery routes with drivers</li><li>Document all returned orders</li></ul><p><b>Skills</b></p><ul><li>Proven customer support experience or experience as a client service representative</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Must be highly computer literate (we are Mac + iOS based) and able to type quickly</li><li>Must have basic knowledge of cannabis products and be interested in learning more (cannabis industry experience a plus)</li></ul><p>This is a fast paced position that requires attention to detail and the ability to remain self-directed during downtime. We are looking for an upbeat team member who is ready to take on the north bay!</p><p>Job Types: Full-time, Part-time</p><p>Pay: $19.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Anyone entering the office must wear a mask. We provide disinfectants for surfaces, hand sanitizer, and sinks with soap and water for frequent handwashing. There is plenty of space, and people are able to stay 6 ft apart.</p><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Farmhouse Artisan Market"},"location":{"country":"United States","address":"Petaluma, CA 94954","city":"Petaluma","stateProvince":"CA"},"frontendLink":"/job-posting/farmhouse-artisan-market/dispatcher-customer-service-representative/4e0e11e47166957336fb351ee239e613","title":"Dispatcher/Customer Service Representative","category":"Retail","hash":"4e0e11e47166957336fb351ee239e613","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-representative-b8917cedd5ec8912"}]