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Wellness associate

Skymint Readington Township, NJ, USA $19k - $31k - Full-time
Apply Now Copy link

A Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store.

The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine

Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.

The main responsibilities of a Dispensary Associate include :

• Assist patients in a customer-facing, intimate retail environment

• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs

• Ensure sales floor is properly stocked and presence of the store is well maintained

• Own responsibility for remaining up-to-date with product knowledge

• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction

• Coordinate return and exchanges in accordance with company policy

• Print return / exchange forms for all stations and delivery

• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges

• Promote a work environment that is positive, communicative, patient-oriented, and compliant

Required Skills

• Consistent demonstration of excellent customer service skills

• High school diploma, or equivalent

• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system

• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences

Desired Skills

• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience

• Previous experience with POS systems

• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

About Skymint

At SKYMINT, we have one mission and one mission only : to change people's lives for the better.

Change your life. Change the world.

Personal change. Social change. Political change. We want it all, and we’re committed to being trailblazers in the cannabis industry.

By creating, developing, distributing, and selling the best cannabis products on the market, and by giving back to support positive change in our communities, we believe we cannot only change our customers’ lives for the better;

we believe we can change the world.

At Skymint, we believe access to the best cannabis plants can help you live your best life. So, we grow them right here in Michigan, giving farm-to-stash freshness at the best value around.

We treat our teams like the modern-day cannabis sommeliers they are, giving them the resources, they need to create life-changing experiences for all.

Why? Because we’ve seen what happens when happy people make happy plants. We hope you’ll want to be a part of this team!

Benefits

• Competitive Pay

• Paid Time Off

• 401k

Equal opportunity employer

As an Equal Opportunity Employer (EOE), we are committed to equal opportunity for all employees and applicants. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other federally, state and / or locally protected characteristic.

Employment may be contingent upon receipt of a background check, a possible job-related drug test (excluding cannabis), and / or reference check, as applicable and permissible by law.

Last updated : 2022-06-12

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We hope you’ll want to be a part of this team!</p><p><b>Benefits</b></p><p>• Competitive Pay</p><p>• Paid Time Off</p><p>• 401k</p><p>Equal opportunity employer</p><p>As an Equal Opportunity Employer (EOE), we are committed to equal opportunity for all employees and applicants. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other federally, state and / or locally protected characteristic.</p><p>Employment may be contingent upon receipt of a background check, a possible job-related drug test (excluding cannabis), and / or reference check, as applicable and permissible by law.</p><p>Last updated : 2022-06-12</p></div>","title":"Wellness associate","salaries":[{"salaryStart":"$19k","salaryEnd":"$31k","currency":"US","source":"ZipRecruiter","position":"Wellness Associate","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Wellness-Associate-Salary-in-Lancaster,PA"},{"salaryStart":"$52k","salaryEnd":"$89k","currency":"US","source":"Salary.com","position":"Wellness Coordinator","type":"per year","url":"https://www.salary.com/research/salary/posting/wellness-coordinator-salary/nj"},{"salaryStart":"$170k","salaryEnd":"$180k","currency":"US","source":"Glassdoor","position":"Associate Creative Director","type":"per year","url":"https://www.glassdoor.co.nz/Salary/Saatchi-and-Saatchi-Wellness-Associate-Creative-Director-New-York-City-Salaries-EJI_IE503880.0,28_KO29,56_IL.57,70_IM615.htm"}],"function":["Medical"],"postedOn":"16 days ago","company":{"website":"skymintbrands.com","companyType":"Private/Established","name":"Skymint"},"location":{"country":"United States","address":"Readington Township, NJ, USA","city":"Readington Township","stateProvince":"NJ"},"frontendLink":"/job-posting/skymint/wellness-associate/481863c57dd64a62546187cd3d0c131d","category":"Medical & Healthcare","hash":"481863c57dd64a62546187cd3d0c131d","postingUrl":"https://www.talent.com/view?id=bbe32e45484d","timestamp":1655290861007,"salary":"$19k - $31k"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"21 days ago","description":"<div><p>Doctor love and Hemp City Cranbrook is currently hiring 1 individual to join the already fantastic team. We are looking for someone who is self motivated and able to discuss personal aspects of peoples lives in a professional and non judgemental fashion. Duties will include but are not limited to opening and/or closing procedures, preparing stock and putting stock out for sale and running the POS system with Cash, Interac, Visa and MasterCard purchases. There is 3 full 7-8 hour training shifts to train on product knowledge and running our POS system. During those 3 shifts the right candidate will be able to pick it up quick enough to be able to work SOLO when it is required of them.</p><p>Must be 19+ to apply</p><p>References will be requested during the interview</p><p>Job Type: Part-time<br />Part-time hours: 20 per week</p><p>Salary: From $15.65 per hour</p><p>Additional pay:</p><ul> <li>Bonus pay</li></ul><p>Benefits:</p><ul> <li>Store discount</li></ul><p>Flexible Language Requirement:</p><ul> <li>French not required</li></ul><p>Schedule:</p><ul> <li>Day shift</li> <li>Evening shift</li></ul><p>Education:</p><ul> <li>Secondary School (preferred)</li></ul><p>Experience:</p><ul> <li>Customer service: 1 year (preferred)</li> <li>Cash handling: 1 year (preferred)</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Cranbrook, BC","city":"Cranbrook","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/acc8f5e3047cba2e0ba96aca66ad7d1a","title":"Customer Service Representative","category":"Retail","hash":"acc8f5e3047cba2e0ba96aca66ad7d1a","postingUrl":"https://ca.indeed.com/job/customer-service-representative-20a3f7da89294e8c","timestamp":1655291748304},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"22 days ago","description":"<div><p>You love people and connecting people with the best products through great conversation. You are the smiling face of the store and the first line of response for our customers. You will communicate in an open, helpful, engaging manner while ensuring you provide exceptional customer service contributing to our high level of customer satisfaction.</p><p><b>What You’ll Do…</b></p><ul> <li>Report to the Store Manager</li></ul><ul> <li>Develop and share knowledge of a range of new and current products available for purchase</li></ul><ul> <li>Maintain highest level of customer experience, satisfaction, and confidentiality</li></ul><ul> <li>Ensure proper execution of standard operating procedures</li></ul><ul> <li>Point of sale, cash and inventory management in high volume retail environment</li></ul><ul> <li>Ensure the sales area is maintained to be organized and sanitized</li></ul><ul> <li>Diffuse difficult encounters with customers</li></ul><ul> <li>Other duties as required</li></ul><p><b>What You’ll Bring…</b></p><ul> <li>Must be at least 18 years of age</li></ul><ul> <li>GED or high school diploma</li></ul><ul> <li>AGLC Qualified Cannabis Worker approval</li></ul><ul> <li>Provide a local police information check dated within 6 months</li></ul><ul> <li>Ability to work a variety of shifts including evening and weekend shifts as required</li></ul><ul> <li>Working knowledge of point-of-sale systems</li></ul><ul> <li>Strong customer service skills with strong communication, time management, and problem-solving skills</li></ul><ul> <li>Efficiency and effectiveness in a high volume retail environment</li></ul><ul> <li>Ability to work as a member of a team</li></ul><ul> <li>Ability to transfer up to ~30lbs. boxes and ambulate stairs</li></ul><ul> <li>Knowledge of cannabis is an asset</li> <li>Social media experience is an asset</li></ul><p>We are the downtown core’s only locally owned and independent dispensary - located in one of Edmonton’s historic buildings and on one of its favorite streets.</p><p>We want to help make Edmonton even more enjoyable. That means offering a hand-picked selection of great products at great prices, with a great retail experience that connects the best of cannabis and Edmonton.</p><p>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit your cover letter along with your resume!</p><p>We thank all interested applicants, but only those selected will be contacted. Please note all offers of employment at Armstrong Block Cannabis are conditional upon the successful AGLC approval to be a Qualified Cannabis Worker and completion of a pre-hire background check. This may include anything up to and including a criminal history check, reference checks, and/or credit check.</p><p>Armstrong Block Cannabis is an equal opportunity employer that embraces diversity in the workplace and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. We welcome applications from all interested individuals; however only those candidates selected for an interview will be contacted. Unfortunately, due to the historic nature of this building we are unable to accommodate barrier free access at this time.</p><p>Job Type: Part-time<br />Part-time hours: 15-20 per week</p><p>Salary: $15.00 per hour</p><p>Benefits:</p><ul> <li>Flexible schedule</li> <li>Store discount</li></ul><p>Schedule:</p><ul> <li>Day shift</li> <li>Evening shift</li> <li>Monday to Friday</li> <li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Surfaces sanitized regularly, hand sanitizer stations, masks available for customers</p><p>Education:</p><ul> <li>Secondary School (preferred)</li></ul><p>Experience:</p><ul> <li>customer service: 1 year (preferred)</li> <li>cannabis retail: 1 year (preferred)</li></ul><p>Licence/Certification:</p><ul> <li>Qualified Cannabis Worker (QCW) certificate (required)</li></ul></div>","company":{"name":"Armstrong Block Cannabis"},"location":{"country":"Canada","address":"Edmonton, AB","city":"Edmonton","stateProvince":"AB"},"frontendLink":"/job-posting/armstrong-block-cannabis/customer-service-representative/e5ffec465894f67dba5bf01fcf5d55e7","title":"Customer Service Representative","category":"Retail","hash":"e5ffec465894f67dba5bf01fcf5d55e7","postingUrl":"https://ca.indeed.com/job/customer-service-representative-14f9b9e102b0cd11","timestamp":1655291742937},{"softSkills":["Empathy","Interpersonal Skills","Negotiation and Persuasion","Self-Management","Time Management"],"benefits":["Paid Time Off"],"employmentType":"Full-time","values":["Accountability","Communication","Dependability","Leadership","Work Ethic"],"description":"<p><span style=\"color: rgb(0, 0, 0);\">Holistic Wellness is a very unique, vibrant entity in the Maine cannabis world. We''''re not simply a cannabis products distribution company. We are a fully integrated marketing, design, custom packaging fulfillment and medical cannabis distribution company. We know the business because we’re in every facet of the business. And we’re growing. Fast! </span></p><p><br></p><p><span style=\"color: rgb(0, 0, 0);\">Headquartered in southern Maine we are looking for a highly motivated, professional individual to take on this sales and business development role focusing on the Augusta area. The perfect candidate has a strong work ethic, self-motivated, is familiar with cannabis products in its many forms and has previous sales experience. The expectation is to work collaboratively with management to develop prospects, qualify leads, make calls, set appointments/meetings and help get our clients wide range of superlative products into stores.  </span></p><p><br></p><p><span style=\"color: rgb(0, 0, 0);\">We encourage you to offer marketing and sales input, work collaboratively with management to develop qualified sales leads, keep track of inquiries, maintain relationships with vendors and contacts. </span></p><p><br></p><p><span style=\"color: rgb(0, 0, 0);\">This is a salary plus commission with bonus incentives.</span></p><p><br></p><p><strong style=\"color: rgb(0, 0, 0);\">Requirements:</strong></p><p><br></p><ul><li><span style=\"color: rgb(0, 0, 0);\">Maine state resident, at least 21 yrs of age</span></li><li><span style=\"color: rgb(0, 0, 0);\"> Driver's License (Required)</span></li><li><span style=\"color: rgb(0, 0, 0);\">Must be able to pass state mandated background check</span></li><li><span style=\"color: rgb(0, 0, 0);\">Sales Experience</span></li><li><span style=\"color: rgb(0, 0, 0);\">Cannabis Experience and thirst to learn more about the ever changing world of cannabis.</span></li></ul><p><br></p><p><strong style=\"color: rgb(0, 0, 0);\">The perfect candidate would have the following skills:</strong></p><p><span style=\"color: rgb(0, 0, 0);\">Ambitious, Motivated, Self-driven</span></p><p><span style=\"color: rgb(0, 0, 0);\">Familiar with computers and technology</span></p><p><span style=\"color: rgb(0, 0, 0);\">Organized and accountable</span></p><p><span style=\"color: rgb(0, 0, 0);\">Enthusiastic about the cannabis industry</span></p><p><span style=\"color: rgb(0, 0, 0);\">Active Listening</span></p><p><span style=\"color: rgb(0, 0, 0);\">Empathy</span></p><p><span style=\"color: rgb(0, 0, 0);\">Relationship Building</span></p><p><span style=\"color: rgb(0, 0, 0);\">Negotiation Skills</span></p><p><span style=\"color: rgb(0, 0, 0);\">Time Management</span></p><p><br></p><p><strong style=\"color: rgb(0, 0, 0);\">Responsibilities:</strong></p><p><br></p><ul><li><span style=\"color: rgb(0, 0, 0);\">Manages and directs sales efforts to wholesale accounts throughout the state</span></li><li><span style=\"color: rgb(0, 0, 0);\">Conducts sales calls and selling efforts for wholesale accounts</span></li><li><span style=\"color: rgb(0, 0, 0);\">Develop and nurture new accounts and key customer relationships</span></li><li><span style=\"color: rgb(0, 0, 0);\">Facilitate accurate customer orders</span></li><li><span style=\"color: rgb(0, 0, 0);\">Prepares and present sales reports to track leads and execute follow up</span></li><li><span style=\"color: rgb(0, 0, 0);\">Stay abreast of industry, customer, and competitive trends</span></li><li><span style=\"color: rgb(0, 0, 0);\">Maintain regular communication with customers to understand their needs</span></li><li><span style=\"color: rgb(0, 0, 0);\">Build a strong base of industry expertise</span></li></ul><p><br></p><p><strong style=\"color: rgb(0, 0, 0);\">Job Type: Full-time</strong></p><p><span style=\"color: rgb(0, 0, 0);\">Pay: Salary plus commission on all sales</span></p><p><span style=\"color: rgb(0, 0, 0);\">Benefits:</span></p><p><br></p><ul><li><span style=\"color: rgb(0, 0, 0);\">Flexible schedule</span></li><li><span style=\"color: rgb(0, 0, 0);\">PTO</span></li></ul><p><br></p><p><strong style=\"color: rgb(0, 0, 0);\">Schedule:</strong></p><p><span style=\"color: rgb(0, 0, 0);\">Monday to Friday</span></p><p><span style=\"color: rgb(0, 0, 0);\">Some Weekend availability</span></p><p><br></p><p><strong style=\"color: rgb(0, 0, 0);\">Supplemental Pay:</strong></p><p><span style=\"color: rgb(0, 0, 0);\">Bonus Structure</span></p><p><br></p>","title":"Sales Account Executive","salaries":null,"ccApplicationTypeInput":"[email protected]","function":["Retail","Sales","Supply Chain & Logistics"],"postedOn":"9 days ago","location":{"country":"United States","address":"Cape Neddick, Maine, United States","city":"Cape Neddick","stateProvince":"Maine"},"company":{"website":"holisticwellness.com","companyType":"Private","name":"Holistic Wellness Consultants","_id":"a91405fe-d1ef-493a-bf73-40e1294bffa7","logoUrl":"/logos/holistic-wellness-consultants-8846c146439d5a18bda716f8342db29e.png"},"frontendLink":"/job-posting/holistic-wellness-consultants/sales-account-executive/e06416c02a3857204391c388e3ebea51","category":["Retail","Supply Chain & Logistics"],"hardSkills":{"Administration":["Inventory","Order Processing"],"Sales":["Account Management"]},"hash":"e06416c02a3857204391c388e3ebea51","ccApplicationType":"email","timestamp":1656188144955},{"employmentType":"Full-time","description":"<div><p>• Shift SupervisorDescriptionJob Title: Shift SupervisorDepartment: RetailReports To: General ManagerFLSA Status: Regular Non-ExemptROLE SUMMARY This position is designed to focus on delivering the ultimate patient experience through elevated patient service standards.</p><p>• The Shift Supervisor will oversee the entire store showroom team.</p><p>• The position responsibilities include support of company goals and objectives, as well as general oversight of daily store operation needs.</p><p>• Clarity of vision at 20 ft or more in day and night/dark conditions Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc.</p><p>• Must be available to work occasional evenings, weekends and holidays.</p><p>• Equal Opportunity Employer?</p><p>• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</p><p>• This position is currently accepting applications</p></div>","title":"Shift Supervisor","salaries":[{"salaryStart":"$17k","salaryEnd":"$30k","currency":"US","source":"Mint - Intuit","position":"Shift Supervisor","type":"per year","url":"https://mint.intuit.com/salary/shift-supervisor/tampa-fl"},{"salaryStart":"$10","salaryEnd":"$17","currency":"US","source":"Glassdoor","position":"Shift Supervisor","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Starbucks-Shift-Supervisor-Tampa-Hourly-Pay-EJI_IE2202.0,9_KO10,26_IL.27,32_IM850.htm"},{"salaryStart":"$32k","salaryEnd":"$67k","currency":"US","source":"Salary.com","position":"Cage Shift Supervisor - Casino","type":"per year","url":"https://www.salary.com/research/salary/benchmark/cage-shift-supervisor-casino-salary/tampa-fl"}],"function":["Retail"],"postedOn":"16 days ago","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Tampa, FL, USA","city":"Tampa","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/shift-supervisor/790e332d4f3333300edd9ecb5720f7c6","category":"Medical & Healthcare","hash":"790e332d4f3333300edd9ecb5720f7c6","postingUrl":"https://tarta.ai/j/Z7RZH4EBKujonGeMuyMS0622-shift-supervisor-in-tampa-florida-at-trulieve-cannabis","timestamp":1655290866583,"salary":"$17k - $30k"},{"function":["Customer Service"],"postedOn":"24 days ago","description":"<div><div> <p>Cloud Nine was the first store to be legally open in Victoria BC. We are a family run, locally owned business who started in the gray market 7 years ago. We are looking for a sales associate to join our amazing, fun team located at 778 Fort St. Our ideal candidate is self-driven, motivated, and reliable. They are able to work as a team and on their own effectively.</p> <p><b> Responsibilities</b></p> <ul> *Welcomes customers by greeting them and offering them assistance. *Directs customers by escorting them to our products. *Advises customers by providing information on products. *Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. *Use judgment to solve customer problems *Maintains scheduling commitments *Answer any questions the customers may have *Assist Customers in preparing their orders *Clean work area as needed to maintain a tidy work environment *Work as a team to reach store goals </ul> <p></p> <p><b><br /> Qualifications</b></p> <ul> *Friendly attitude even when dealing with disgruntled employees *Responsible and proven ability to maintain scheduling commitments *Good communication skills with customers *Friendly and outgoing personality *Excellent verbal skills *Able to problem solve as issues arise *Selling it right certificate *Customer Service experience </ul> <p></p> <p><b><br /> Job Perks</b></p> <ul> *Health Benefits *Paid breaks (45mins in an 8hr day) *Personal Tips (Staff do not share tips) *Paid events and outings *Flexible work hours *5 paid sick days 3 unpaid sick days </ul> <br /> <p></p> <p>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</p> <p> About Cloud Nine Collective Inc ( Victoria Cannabis ): Cloud Nine Collective Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.</p> <p><br /> By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply.<br /> <br /> Powered by Homebase. Free employee scheduling, time clock and hiring tools.</p></div></div>","company":{"name":"Cloud Nine Collective Inc ( Victoria Cannabis )"},"location":{"country":"Canada","address":"Saanich, BC","city":"Saanich","stateProvince":"BC"},"frontendLink":"/job-posting/cloud-nine-collective-inc-victoria-cannabis/customer-service/cb5978a1f99807296a75da8864e9e993","title":"Customer Service","category":"Retail","hash":"cb5978a1f99807296a75da8864e9e993","postingUrl":"https://ca.indeed.com/job/customer-service-4cff90f918d687f9","timestamp":1655291729597},{"employmentType":"Full-time","description":"<div><p>**Position Summary**</p><p>• *Here at Nature Med, patient priority is number one. It’s our goal not only to offer the best quality products Arizona has to offer but also to provide an exceptional experience for every patient that chooses to visit us. As the nature of this industry can be taboo to some, it is important that Patient Service Representatives are approachable, knowledgeable and can develop personable interactions with a professional delivery. As the face of the dispensary, It is important that Patient Service Representatives practice superb listening skills, provide knowledge and guidance while educating patients about how Nature Med’s services and products can best suit their needs.**</p><p>It is imperative that Patient Service Representatives provide the best educated recommendation possible when consulting patients, as it is prohibited to make any definitive prescription for patient ailments.</p><p>• *Daily Operations**</p><p>- Greet Patients, Welcome Patients to the dispensary; demonstrate excellent communication skills and deliver exceptional customer service.</p><p>- Maintain the efficient work flow of patients, Practice Patient Priority.</p><p>- Check / Scan customers' ID to verify legal age, Validate patient info and allotment for purchase</p><p>- Confidently answer customers’ questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.</p><p>- Guide and direct customers in their cannabis purchasing journey; advise them on cannabis products based on their preferences, needs, and budget.</p><p>- Answer customer questions and concerns; ensure that they are well-informed and leave the store satisfied with their purchases and reason to return.</p><p>- Process customers' payments via the dispensary's point of sale system; ensure compliance in all transactions.</p><p>- Meet and exceed sales goals; participate in incentives; ensure that the sales floor is adequately stocked.</p><p>- Assist with opening/closing of stores and other tasks as assigned.</p><p>- Maintain a clean and presentable sales floor in addition to overall cleanliness of the dispensary.</p><p>- Provide assistance for maintaining accurate inventory levels, current documentation of patients and upkeep of operational computers/equipment for daily use.</p><p>- Assist in preparing online orders for pick up</p><p>- Direct all media and publicity inquiries to Store Managers</p><p>• *On-Going**</p><p>- Keep up-to-date with training and personal education as required by state and local regulations</p><p>- Attend and participate in monthly staff meetings and vendor education. Suggest ideas and solutions for improving the patient experience as well as the employee experience.</p><p>- Uphold a culture of communication, encouragement, and positive support for peers.</p><p>- Developing trusting relationships with patients,</p><p>• *Physical Requirements**</p><p>As a Patient Service Representative you will be required to stand for long periods of time, moving about in confined spaces. Some heavy lifting is required from time to time.</p><p>• *Qualifications**</p><p>Minimum high school education or equivalent; 1-2 years customer service experience preferred. Patient Service Representative must possess keen listening skills in order to present the correct products to patients. Having sales experience is important but not required. Compassion for patients and confidence in the knowledge base are key attributes that qualified candidates must have.</p><p>Cannabis dispensaries offer unique challenges and can be a very fast paced environment. A truly qualified candidate is flexible and can adapt to an ever changing work environment; constantly juggling many daily tasks at once. Knowledge of cannabis and regulations is required.</p><p>Must have a valid driver’s license and provide fingerprints for a background check.</p><p>Job Type: Full-time</p><p>Pay: $14.00 - $15.00 per hour</p><p><b>Benefits:</b></p><p>- Dental insurance</p><p>- Health insurance</p><p>- Paid time off</p><p><b>Schedule:</b></p><p>- Evening shift</p><p>- Weekend availability</p><p>Work Location: One location</p></div>","title":"Patient Service Representative","salaries":[{"salaryStart":"$23k","salaryEnd":"$35k","currency":"US","source":"ZipRecruiter","position":"Patient Services Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Patient-Services-Representative-Salary-in-Tucson,AZ"},{"salaryStart":"$18","salaryEnd":"$20","currency":"US","source":"Glassdoor","position":"Patient Service Representative","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Banner-Health-Patient-Service-Representative-Tucson-Hourly-Pay-EJI_IE11958.0,13_KO14,44_IL.45,51_IM869.htm"},{"salaryStart":"$32k","salaryEnd":"$47k","currency":"US","source":"Salary.com","position":"Patient Service Coordinator III","type":"per year","url":"https://www.salary.com/research/salary/position/patient-service-coordinator-iii-salary/tucson-az"}],"function":["Medical"],"postedOn":"17 days ago","company":{"companyType":"Public/Growth","name":"Nature Med Dispensary"},"location":{"country":"United States","address":"Tucson, AZ, USA","city":"Tucson","stateProvince":"AZ"},"frontendLink":"/job-posting/nature-med-dispensary/patient-service-representative/cbfa428d51e162eab9451a5877dfd6f7","category":"Medical & Healthcare","hash":"cbfa428d51e162eab9451a5877dfd6f7","postingUrl":"https://www.herbcareer.com/cannabis-jobs/patient-service-representative-nature-med-dispensary-tucson-arizona","timestamp":1655290875217,"salary":"$23k - $35k"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"25 days ago","description":"<div><p><b>OVERVIEW</b>:</p><p>Lucky Lincoln Gaming is hiring a <b>Call Center Representative </b>to function as part of the operations and customer service team and to support/provide technical assistance via phone for our 200+ locations. The Call Center Representative will answer calls that come in from customer establishments and assist callers with troubleshooting and, in the event that the problem cannot be solved over the phone, will generate service tickets and appropriately escalate the matter. The successful candidate must be 21 years or older, have a great phone presence/strong communication skills, great interpersonal skills, and the ability to diffuse customer frustrations.</p><p>We are a dynamic team committed to driving Lucky Lincoln and its’ entities aggressive growth. We are a privately owned, fast-paced, fast-growing, and a successful startup in Chicago! This is an outstanding opportunity with the potential to grow and advance in the operations department!</p><p><b>There are 2 openings for this position with the following schedules: </b></p><ul> <li>Thursday-Sunday 7am-4pm CST**</li> <li>Friday- Sunday 3pm-1am CST**</li></ul><p><b>As a Call Center Representative, your responsibilities will include: </b></p><ul> <li>Respond to any issues and follow-up by coordinating with the appropriate departments or team members.</li> <li>Create, follow-up and close out all ticket types received daily.</li> <li>Focus on increasing percentage of remote fix tickets relative to the total tickets.</li> <li>Respond to queries related to game issues.</li> <li>Use the applications phone or computer to direct technicians and other team members to the appropriate sites.</li> <li>Prioritize and organize calls according to urgency.</li> <li>Supervise the route and status of field technicians and collectors to prioritize their daily schedule.</li> <li>Maintain and update call logs, call records and other important documentation.</li> <li>Answering or making calls to location owners to learn about and address their needs, complaints, or other issues with services.</li> <li>Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that the location owners feel supported and valued.</li> <li>Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.</li> <li>Building lasting relationships with location owners and other call center team members based on trust and reliability.</li> <li>Utilizing software, databases, scripts, multi-line application-based telephone system, and application tools appropriately.</li> <li>Review and communicate low level alerts to the technician and collection team.</li> <li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li> <li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li> <li>Adhering to all company policies and procedures.</li></ul><p><b>The Call Center Representative position is well-suited for you if you possess: </b></p><ul> <li>Ability to complete tasks with minimal direction.</li> <li>Strong communication and interpersonal skills to interact with customers, peers, managers, and other personnel members.</li> <li>Quick learner with a great attention to detail.</li> <li>Advanced phone skills.</li> <li>Strong moral character and work ethic.</li></ul><p><b>Qualified candidates will have: </b></p><ul> <li>High school diploma or GED required.</li> <li>At least 21 years of age.</li> <li>Previous validated experience in a call center or customer centric focused environment answering on average 50-65 phone calls a day.</li> <li>Ability to work weekdays and weekends, as well as overnight or 2nd shift hours.</li></ul><p><b>Why Join Lucky Lincoln Gaming</b><b>: </b></p><p>Are you interested in working for the 5th Largest terminal operator in Illinois? If so, check out the opportunities Lucky Lincoln Gaming offers!</p><p>Lucky Lincoln Gaming, LLC is a licensed Video Gaming Terminal Operator in Illinois. We provide exceptional service to our clients and customers. Our expertise and experience have enabled us to become a successful company ranking in the top Terminal Operators in Illinois in terms of average profit per location for operators in excess of 200 locations.</p><p>As Lucky Lincoln Gaming, LLC continues to grow, we will be building out the infrastructure for several other entities in different industries including, Lucky Bet sport wagering, Midwest Property Management, and the new Cannabis company Cloud 9 dispensaries and Highland Flour cultivation centers.</p><p>We’re disrupting the industry with innovation! We are pioneers and innovators of our industry. We have swag. We have pride. We own our responsibilities and wake up every morning ready to be better than we were the day before. This is an adventure that has no limits. Why not jump on board?</p><p>People are the most important ingredient at Lucky Lincoln Gaming. Each team member makes an impact on our business, and we share a genuine entrepreneurial spirit and relentless drive to always raise the bar. Together, we nurture a deep sense of community in our organization with a true passion and love for what we do.</p><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p>We are committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p><p>Job Type: Full-time</p><p>Pay: From $18.00 per hour</p><p>Benefits:</p><ul> <li>401(k)</li> <li>401(k) matching</li> <li>Dental insurance</li> <li>Employee discount</li> <li>Health insurance</li> <li>Life insurance</li> <li>Paid time off</li> <li>Parental leave</li> <li>Vision insurance</li></ul><p>Schedule:</p><ul> <li>10 hour shift</li> <li>8 hour shift</li> <li>Day shift</li> <li>Evening shift</li> <li>Night shift</li> <li>Overtime</li> <li>Weekend availability</li></ul><p>Application Question(s):</p><ul> <li>What are you targeting in compensation for your next career opportunity?</li> <li>Will you be able to reliably commute to the office for the first 4-6 months?</li></ul><p>Experience:</p><ul> <li>Customer Support &amp; Client Services Occupations: 1 year (Preferred)</li></ul><p>Shift availability:</p><ul> <li>Night Shift (Preferred)</li> <li>Day Shift (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Lucky Lincoln Gaming, LLC"},"location":{"country":"United States","address":"Chicago, IL 60634","city":"Chicago","stateProvince":"IL"},"frontendLink":"/job-posting/lucky-lincoln-gaming-llc/call-center-representative/c39ad979599a4259cda06be81b1faafa","title":"Call Center Representative","category":"Agriculture & Farming","hash":"c39ad979599a4259cda06be81b1faafa","postingUrl":"https://www.indeed.com/job/call-center-representative-eb3f6f69d50d9d66","timestamp":1655291704462},{"function":["Medical"],"postedOn":"25 days ago","description":"<div><div> <h3><b>About Us:</b></h3> <h3><b> At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</b></h3> <h3><b> We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</b></h3> <h3><b> Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</b></h3> <h3><b> Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</b></h3> <h3><b> Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</b></h3> <h3><b> </b><b>About the Job</b><b>:</b></h3> <ul> <li><h3><b>The Part Time Wellness Guide will provide an excellent customer experience while assisting in the sales of cannabis products.</b></h3></li> <li><h3><b>Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction</b></h3></li> <li><h3><b>Maintain proper cash handling procedures at all times</b></h3></li> <li><h3><b>Ensure POS counters are ready to go when dispensary opens</b></h3></li> <li><h3><b>Assist with running side work, stocking and cleaning during all downtime</b></h3></li> <li><h3><b>Maintain fully stocked and clean POS counters at all times</b></h3></li> <li><h3><b>Ensure opening and closing cleaning and organization is completed</b></h3></li> <li><h3><b>Participate in periodic staff cleanings and meetings</b></h3></li> <li><h3><b>Adhere to company SOP’s</b></h3></li> <li><h3><b>Ensure all guests are greeted as they arrive and when they depart</b></h3></li> <li><h3><b>Inform management if any product inventory is running low</b></h3></li> <li><h3><b>Be on time and ready to work for each and every shift</b></h3></li> <li><h3><b>Be knowledgeable about everything and anything cannabis related</b></h3></li> <li><h3><b>Be knowledgeable of all specials</b></h3></li> <li><h3><b>Read industry publications to keep up-to-date on trends</b></h3></li> <li><h3><b>All the job functions listed within this job description involve to greater and lesser degrees the following physical demands: stand for long periods of time, walk or run for long periods of time, use hands to handle, control, or feel objects, tools, or controls, understand the speech of another person, speak clearly so listeners can understand, see details of objects that are less than a few feet away, work non-standard and/or weekend hours, have a high level of contact with customers and coworkers, communicate with customers and coworkers daily by telephone and/or in person, work in a group or as part of a team, work indoors without natural light.</b></h3></li> </ul> <h3><b>About You</b><b>:</b></h3> <h3><b> General:</b></h3> <ul> <li><h3><b> Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.</b></h3></li> </ul> <h3><b> Education/Experience:</b></h3> <ul> <li><h3><b>High school diploma or equivalent.</b></h3></li> <li><h3><b>Dispensary sales experience preferred</b></h3></li> <li><h3><b>Customer Service: 2 years</b></h3></li> <li><h3><b>Retail Sales: 2 year</b></h3></li> </ul> <h3><b>Technological Skills:</b></h3> <ul> <li><h3><b> POS</b></h3></li> </ul> <h3><b> Required Knowledge and Skills:</b></h3> <ul> <li><h3><b>Knowledge of marijuana strains, edibles, extracts and other current products on the market</b></h3></li> <li><h3><b>Excellent Customer Service Skills</b></h3></li> <li><h3><b>Excellent Communication</b></h3></li> <li><h3><b>Attention to Detail</b></h3></li> <li><h3><b>Precise Math Skills</b></h3></li> <li><h3><b>Organizational Skills</b></h3></li> <li><h3><b>Multi-task Oriented</b></h3></li> <li><h3><b>Stress Management/Composure</b></h3></li> </ul></div></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Ann Arbor, MI 48103","city":"Ann Arbor","stateProvince":"MI"},"frontendLink":"/job-posting/holistic-industries/part-time-wellness-guide-budtender/91bcb607be4bf95d59554f24e143854e","title":"Part Time Wellness Guide (Budtender)","category":"Agriculture & Farming","hash":"91bcb607be4bf95d59554f24e143854e","postingUrl":"https://www.indeed.com/job/part-time-wellness-guide-budtender-920c28bd52b21c7c","timestamp":1655291702044},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"25 days ago","description":"<div><p>Associate, Customer Care BilingualWho We AreWith humble roots as one of the first medical cannabis companies in Canada, Phoena evolved into a prominent industry-leading cannabis license holder. From our roots of dedicated patient care, Phoena has expanded capacity and capabilities to meet the needs of both the medical and recreational markets. Founded in 2013 with locations in Vaughan and Niagara, we consistently deliver high-quality products to meet our commitment to empower Canadian cannabis consumers to feel better everyday. Proudly Canadian, we operate a portfolio of well-known brands, including estora, Liiv, SYNR.G and XSCAPE. Phoena creates cannabis product that meet the diverse needs of patients and consumers, promoting positivity, supporting creativity, and inspiring confidence.We're people first. Our empowered people are at the core of everything we do. We value and promote diversity of people and thought, and believe in a work environment driven by passion, where ideas and opinions are shared. Join us in our mission to support our customers and empower our patients to improve their quality of life, by enriching the cannabis experience with the best quality products, educational resources and outstanding service.Who You AreThe ideal candidate is an agile, business savvy individual who is committed to getting better everyday. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Phoena's values.Roles &amp; Responsibilities* Answering calls within Service Level Agreement (SLA), and gathering information to understand patient needs in order to best serve them* Directing and escalating general incoming calls and queries to appropriate personnel* Serving patients by:* determining requirements* answering inquiries (including but not limited to product, services, and education)* resolving issues,* fulfilling requests,* maintaining database, and customer profiles,* placing orders* Hold personal knowledge up to date on products, and science. Update job knowledge by participating in educational opportunities* Conduct outbound calls to:* Newly approved/renewed patients* Patients approved within the same day delivery zone* Follow up on patients' treatment* Follow up on patients who have not yet ordered* Assist with any other outbound initiatives the department may implement* Assist in managing all Veteran accounts and all clients who are supported by Insurance Companies, then enter and review new and existing Veterans through VA and updating Ample once direct billing is approved* Enter medical document and patient registration data into Ample* Register new and renewal clients and ensuring accuracy of information* Follow-up with healthcare practitioners/clinics on medical document errors* Follow-up with clients for errors on registration forms or missing registration forms* Track all necessary data and maintain data spreadsheets daily* Assist in the identification of trends and matters with clinics and partners, and opportunities for process improvements* Maintain renewals and Ample Care submissions* Assist with Quality checks for all approved patient profiles* Use discretion and maintain privacy regarding Associates' performance* Identify trends amongst the department in order to target training and process improvements* Process and track cancellations, refusals, transfers and returns of medical documents* Review verification lists from clinics and confirm receipt of documents* Compile data regarding missing documentation and errors to educate our partners to ensure a quick processing turnaround time* Collaborate with the Clinical Services team members to identify and resolve urgent issues* Update partnership and affiliate lists* Support Professional Services with the verification of New Doctors in a timely manner, when necessary* Mail and fax outgoing items and documents, and any other administrative tasks as required* Responding to incoming emails within 24 business hours.* Manage the patient assistance program, as well as the patient registration amendment process.* Respond to customers through social media messages, email, and website chat* Track email inquiries and identifying trends.* Meet and maintain Key Performance Indicators (KPIs) and SLAs, and adhere to all workplace policiesIndividual Influencer* Customer-centric always searching for ways to improve service, takes action to resolve (internal or external) customer issues* Acts as a mentor to peers and cross functional partners* Follows through on commitments, adheres to deadlines* Uses good judgment about when to act independently or escalate an issue* Acts with Integrity: Demonstrates responsible, ethical, and honest behavior while consistently leading by example* Delivers results while staying aligned with CannTrust ValuesEducation &amp; Experience* High school diploma or equivalent* Post-secondary education preferred* A minimum of two years of call centre or customer service experience* Experience working in regulated industries is an asset* Experience with 3rd party adjudication and knowledge of Insurance Companies policies is an asset* Knowledge of medicinal cannabis or the pharmaceutical industry is an asset* A minimum of one year of data entry experience is an asset* Strong computer skills and practical experience using MS Office SuiteRequirements* Excellent communication skills, expert fluency in French and English* Proficiency in Microsoft Office Suite* Available to travel to company locations within the GTA* Must pass an RCMP security clearance* Must be 19 years of age or older* Knowledge and understanding of Health Canada's Cannabis Act* Data entry skills and ability to type a minimum of 50 wpm* Ability to use a high degree of tact, diplomacy, and discretion in working with others* Demonstrated ability to work effectively with others in a fast-paced client focused environment* Ability to organize and prioritize multiple tasks and work roles, while maintaining excellent attention to detail* Ability to work as an effective member of an integrated customer service teamPhysical DemandsWhile performing the responsibilities of the job, the employee is required to be able to lift up to and including 50lbs, sit and/or stand for extended periods of time and reach with arms/hands. Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items is occasionally required.Work EnvironmentWhile performing the duties of this job, the employee is exposed to packaged cannabis products/supplies. The working environment can be noisy at times and temperate, the employee must have knowledge of how to manage their own personal safety under these conditions.Diversity and AccommodationPhoena has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each Team Member has the tools to reach their full potential. We value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our team to begin a conversation about your individual accessibility needs throughout the hiring process</p></div>","company":{"website":"canntrust.com","companyType":"Public/Established","name":"CannTrust","logoUrl":"/logos/canntrust-d201bb4ca139eb0b36f0ce0af7b71eca.png"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/canntrust/associate-customer-care-bilingual/6532da52d2b8a53db8072ab87364593e","title":"Associate, Customer Care (Bilingual)","category":"Medical & Healthcare","hash":"6532da52d2b8a53db8072ab87364593e","postingUrl":"https://www.recruit.net/job/associate-customer-jobs/960C3416238F5C23","timestamp":1655291909387},{"function":["Customer Service"],"postedOn":"25 days ago","description":"<div><div> <div> Position Title: Server / Reception / Inventory/ Delivery Driver </div> <div></div> <div> <br /> Reports To: Retail Management </div> <div> <br /> Position Summary: </div> <div></div> <p><br /> One Plant is opening its 9th California retail store in beautiful Palm Springs. One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated, passionate and detail-oriented candidate to provide the highest levels of customer service in a licensed retail cannabis store. You will be the first point of contact for customers in the retail space and will educate our customers on product offerings, handle cash transactions, assist with inventory management, comply with CA state regulations, maintain facility cleanliness, and any other duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours, nights, weekend work, and holiday availability.</p> <div></div> <p><br /> Essential Duties and Responsibilities:</p> <div></div> <ul> <li><br /> Welcome and greet customers as they enter the store.</li> <li> Offer help and provide best-in-class customer service.</li> <li> Answer customer questions and concerns.</li> <li> Attend to the unique and individual shopping needs of each customer.</li> <li> Upsell when appropriate; promote current sales, promotions, coupon deals, etc.</li> <li> Adhere to all company-wide policies, process, procedures, and requirements</li> <li> Maintain a clean, sanitary, and organized work environment.</li> <li> Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.</li> <li> Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds our customer’s expectations.</li> <li> Comply with company cash handling policies, procedures, and reporting requirements.</li> <li> Accountable for accurately utilized the Point of Sale system.</li> <li> Help organize back-stock and perform inventory counts.</li> <li> Contribute to a work environment that is positive and compliant with established policies and procedures.</li> <li> Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained.</li> <li> Comply with all HR policies.</li> <li> Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well-merchandised, and properly stocked.</li> <li> Report anything unusual, or any major incidents, to management.</li> <li> Work as a team to achieve sales goals.</li> <li> Other duties as assigned by the management team.</li> </ul> <div></div> <div> <br /> Required Qualifications: </div> <div></div> <ul> <li><br /> Applicants must be 21+ years of age</li> <li> Regular attendance</li> <li> High School Diploma or GED equivalent required</li> <li> Must be willing to work all shifts, weekends, and Holidays</li> <li> Computer literate; familiarity using POS systems</li> <li> One or more years of experience in retail sales or customer service preferred</li> <li> Must have reliable transportation</li> <li> Excellent interpersonal, verbal, and written communication skills</li> <li> Best-in-class customer service skills</li> <li> Working knowledge of cannabis and cannabis goods available for retail sale.</li> <li> Understanding Local, State, and Federal laws and regulations</li> <li> Strong attention to detail and must have a team-player mentality</li> <li> Ability to deal with problems and resolve them in an efficient and professional manner</li> <li> Bilingual in English/Spanish preferred</li> </ul> <p> Job Types:</p> <ul> <li> Full-time, Part-time</li> </ul> <div> Benefits: </div> <ul> <li> Employee discount</li> </ul> <div> Schedule: </div> <ul> <li> Monday to Sunday</li> <li> Day shift</li> <li> Night Shift</li> <li> Holidays</li> <li> Weekends</li> </ul> <div> Supplemental Pay: </div> <ul> <li> Tips</li> </ul> <div> Experience: </div> <ul> <li> Customer Service: 2 years (Preferred)</li> <li> Entry Level</li> </ul> <div> Work Location: </div> <ul> <li> One location</li> </ul> <div> Hours per week: </div> <ul> <li> 15-30</li> <li> 30-39</li> </ul> <div> Pay frequency: </div> <ul> <li> Every other week</li> </ul> <div> Paid Training: </div> <ul> <li> Yes</li> </ul> <div> Management: </div> <ul> <li> General Manager</li> <li> Assistant General Manager</li> </ul> <p> Employees working per shift:</p> <ul> <li> 6 - 8</li> </ul> <div> Benefit Conditions: </div> <ul> <li> Waiting period may apply</li> </ul> <div> Work Remotely: </div> <ul> <li> No</li> </ul> <div> COVID-19 Precaution(s): </div> <ul> <li> Personal protective equipment provided or required</li> <li> Plastic shield at work stations</li> <li> Social distancing guidelines in place</li> <li> Sanitizing, disinfecting, or cleaning procedures in place</li> <li> Equal Employment Opportunity Policy</li> </ul> <div></div> <div> <br /> One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of </div> <div> any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history </div> <div> or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any </div> <div> other characteristics protected by federal, state, or local laws. </div></div><div></div></div>","company":{"name":"Captor Retail Group Inc"},"location":{"country":"United States","address":"Palm Springs, CA 92262","city":"Palm Springs","stateProvince":"CA"},"frontendLink":"/job-posting/captor-retail-group-inc/customer-service-cannabis/8eaff5abd5fd2e38f980af76671300c9","title":"Customer Service Cannabis","category":"Retail","hash":"8eaff5abd5fd2e38f980af76671300c9","postingUrl":"https://www.indeed.com/job/customer-service-cannabis-dad830faaa307265","timestamp":1655291680899},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"25 days ago","description":"<div><p>Cloud Nine was the first store to be legally open in Victoria BC. We are a family run, locally owned business who started in the gray market 7 years ago. We are looking for a sales associate to join our amazing, fun team located at 778 Fort St. Our ideal candidate is self-driven, motivated, and reliable. They are able to work as a team and on their own effectively.</p><p><b>Responsibilities</b></p><p>• Welcomes customers by greeting them and offering them assistance. *Directs customers by escorting them to our products. *Advises customers by providing information on products. *Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. *Use judgment to solve customer problems *Maintains scheduling commitments *Answer any questions the customers may have *Assist Customers in preparing their orders *Clean work area as needed to maintain a tidy work environment *Work as a team to reach store goals</p><p><b>Qualifications</b></p><p>• Friendly attitude even when dealing with disgruntled employees *Responsible and proven ability to maintain scheduling commitments *Good communication skills with customers *Friendly and outgoing personality *Excellent verbal skills *Able to problem solve as issues arise *Selling it right certificate *Customer Service experience</p><p>Job Perks</p><p>• Health Benefits *Paid breaks (45mins in an 8hr day) *Personal Tips (Staff do not share tips) *Paid events and outings *Flexible work hours *5 paid sick days 3 unpaid sick days</p><p>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</p><p>About Cloud Nine Collective Inc ( Victoria Cannabis ): Cloud Nine Collective Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.</p><p>By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply.</p><p>Powered by Homebase. Free employee scheduling, time clock and hiring tools.</p><p>Hiring Insights</p><p>Job activity</p><p>Posted today</p></div>","company":{"name":"Cloud Nine Collective Inc ( Victoria Cannabis )"},"location":{"country":"Canada","address":"Victoria, BC","city":"Victoria","stateProvince":"BC"},"frontendLink":"/job-posting/cloud-nine-collective-inc-victoria-cannabis/w992-customer-service/3146b13a746b35c06f4ff74e297b6fd0","title":"(W992) - Customer Service","category":"Retail","hash":"3146b13a746b35c06f4ff74e297b6fd0","postingUrl":"https://www.kitjob.ca/job/29224695/w992-customer-service-victoria/","timestamp":1655291903801},{"employmentType":"Full-time","description":"<div><p>Welcome to the ca.com-jobs.com and now we would like to notify you the Latest Job Vacancies from the Lakeview Cannabis with the position of Customer Service Associate Cashier which was opened this Toronto. If this job appropriates your qualifications, please send your application directly through our latest Job site. Surely, every job is so hard to apply due to it should occupy several qualifications and requirements that we must meet in accordance with the minimum criteria of the Company who are seeking potential candidates to work. Good job information Customer Service Associate Cashier - Lakeview Cannabis below matches your qualifications. Be successful.</p><p>Lakeview Cannabis Job Vacancies 2022</p><p>Detail of : Customer Service Associate Cashier Jobs in Toronto</p><p>Company : Lakeview Cannabis</p><p>Position : Customer Service Associate Cashier</p><p>Location : Toronto</p><p>Country : Canada</p><p><b>Job details :</b></p><p>Manage and handle monetary activities in the store such as cash handling and electronic transactions Understand the demand and preferences of the community to maximize top sellers Maintain knowledge of instore stock availability and provide education on cannabis products to help customers find the best products to suit their needs You will get the opportunity to learn and contribute through.</p><p>read more follow https://ca.com-jobs.com/djobs/caMTNlOWNmMjYwYzE2YTY1MQ/customer-service-associate-cashier-job-openings-lakeview-cannabis-toronto.html</p></div>","title":"Customer Service Associate Cashier","salaries":[{"salaryStart":"$14","salaryEnd":"$19","currency":"","source":"Payscale","position":"Retail Sales Associate","type":"per hour","url":"https://www.payscale.com/research/CA/Job=Retail_Sales_Associate/Hourly_Rate/b386de06/Toronto-ON-Customer-Service"},{"salaryStart":"$24k","salaryEnd":"$38k","currency":"","source":"Glassdoor","position":"Cashier","type":"per year","url":"https://www.glassdoor.com/Salaries/welland-cashier-salary-SRCH_IL.0,7_IC2281780_KO8,15.htm"}],"function":["Customer Service"],"postedOn":"29 days ago","company":{"name":"Lakeview Cannabis"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/lakeview-cannabis/customer-service-associate-cashier/09920c383a86a0ee0cdc98bb6a433bd7","category":"Retail","hash":"09920c383a86a0ee0cdc98bb6a433bd7","postingUrl":"https://ca.com-jobs.com/djobs/caMTNlOWNmMjYwYzE2YTY1MQ/customer-service-associate-cashier-job-openings-lakeview-cannabis-toronto-on.html","timestamp":1655291818369,"salary":"$14 - $19"},{"employmentType":"Full-time","description":"<div><p>“Trulieve Grows One Patient at a Time”</p><p>If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you</p><p>At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.</p><p>Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.</p><p>Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.</p><p>To learn more about our company, please visit our website;</p><p>https://www.trulieve.com</p><p>Requisition ID: 1260</p><p>Remote Work Available: No</p><p><b>Job Summary</b></p><p>The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer’s purchase per State regulations, while providing an exceptional customer experience.</p><p><b>Key Responsibilities</b></p><p>• Provide exceptional customer service to customers, guests, and coworkers.</p><p>• Provide empathy and compassion to patients.</p><p>• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.</p><p>• Assist Assistant Managers and Shift Supervisors with returns in accordance with company policy.</p><p>• Prepare and process patient orders in a timely and efficient manor.</p><p>• Follow Trulieve Policies and Procedures.</p><p>• Work directly with the TruHost and Reception to enhance the customer experience.</p><p>• Assist customer with any product or device issues.</p><p>• Work with leadership and management to find solutions to customer issues.</p><p>• Document customer issues and concerns on the customer’s profile.</p><p>• Maintain a clean and well-stocked workstation throughout the shift.</p><p>• Any other task(s) as assigned by Management.</p><p>Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.</p><p><b>Additional Responsibilities as Delivery Associate:</b></p><p>• Verify products on the manifests match the products in each delivery before leaving the facility.</p><p>• Communicate clearly to the customer, deliver product on time and safely.</p><p>• Maintain records for each delivery in accordance with state and federal law, as well as company policy.</p><p>• Process orders in the POS system and complete dispensation during each delivery.</p><p>• Keep cash and products securely locked in the green bins stored in the trunk of the vehicle.</p><p>• Inspect and maintain the delivery vehicles and all related equipment, putting in repair requests with management as necessary to maintain safe operation.</p><p>• Relay customer feedback, including concerns, complaints, damaged deliveries, returns, and competitive knowledge whenever it is presented.</p><p>• Monitor and evaluate safe work practices and maintain a safe work environment.</p><p>• Represent and uphold TruValues while facilitating in store-to-store transfers, patient deliveries, and service requests.</p><p>• Must possess a valid driver’s license and a clean driving record.</p><p>Key Responsibilities Cont</p><p><b>Additional Responsibilities as TruHost:</b></p><p>• Follow Waitly guidelines and TruService Plan.</p><p>• Provide excellent customer service by displaying welcoming behaviors.</p><p>• Interact with customers waiting in lobby.</p><p>• Charge iPads at the end of the shift.</p><p>• Clear the wait list of any left-over customer names at the end of the shift.</p><p>• Confirm the Waitly notification texts are accurate.</p><p>• Assist with cleanliness of the lobby and showroom.</p><p><b>Additional Responsibilities as Reception:</b></p><p>• Follow Waitly guidelines and TruService Plan.</p><p>• Keep all office supplies in the reception desk stocked and organized.</p><p>• Notify the appropriate person when more supplies are needed before they run out.</p><p>• Ensure the lobby television is on and functioning properly.</p><p>• Receive all shipments and mail. Notify leadership or management upon receiving them.</p><p>• Keep mini fridge stocked with water.</p><p>• Verify the customer’s information is accurate and up to date with the customer.</p><p>• Notify leadership or management when non-company personal has arrived to complete assigned tasks and sign them in as a visitor.</p><p><b>Additional Responsibilities as Online Support:</b></p><p>• Assist with processing all online orders, including deliveries, within a 2-hour timeframe.</p><p>• Ensure the accuracy of product in order prior to POS</p><p>• Ensure the ability of patient to purchase product in order prior to POS</p><p>• Maintain a sense of urgency and be able to complete tasks with minimal supervision</p><p>• Follow and uphold all policy and procedure per SOP</p><p>• Follow lawful order of direct supervisor</p><p>• Maintain a flexible work schedule by assisting in other departments when needed.</p><p>Education and Experience Requirements</p><p>• High-school diploma or equivalent and experience in the field or in a similar field.</p><p>• Must be at least 21 years of age.</p><p>• Prior experience, preferably in retail and/or customer service area is a plus.</p><p>• Must have prior cash handling experience.</p><p>• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.</p><p>• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.</p><p>• Must be able to work effectively without supervision and in a team environment.</p><p>• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.</p><p>• Able to understand and follow written/oral instructions.</p><p>• Ability to interact with customers and team members respectfully and politely.</p><p>• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.</p><p>• Must possess the mental and physical capacities necessary to perform the job duties.</p><p>• Must possess a valid driver’s license and a clean driving record to fulfill the Delivery Driver role.</p><p>• Must be able to pass a comprehensive background record check.</p><p>Preferred Experience/Education</p><p><b>Competencies</b></p><p><b>Required</b></p><p>Additional Minimum Qualifications</p><p>• Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.</p><p><b>Physical Requirements</b></p><p>• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance</p><p>• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks</p><p>• Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions</p><p>• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)</p><p>Work Schedule</p><p>Up to 40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.</p><p>Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.</p><p>Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws</p></div>","title":"Dispensary Associate","salaries":[{"salaryStart":"$21k","salaryEnd":"$57k","currency":"US","source":"ZipRecruiter","position":"Dispensary","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Dispensary-Salary--in-Florida"},{"salaryStart":"$12","salaryEnd":"$13","currency":"US","source":"Glassdoor","position":"Dispensary Associate","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Trulieve-Dispensary-Associate-Orlando-Hourly-Pay-EJI_IE1833236.0,8_KO9,29_IL.30,37_IM645.htm"},{"salaryStart":"$31k","salaryEnd":"$59k","currency":"US","source":"Salary.com","position":"Dispensary Manager","type":"per year","url":"https://www.salary.com/research/salary/recruiting/dispensary-manager-salary/fl"}],"function":["Retail"],"postedOn":"18 days ago","company":{"companyType":"Public/Established","name":"Trulieve","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Port Richey, FL, USA","city":"Port Richey","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve/dispensary-associate/91d0ff13467e41c7dc1645a8ead92c00","category":"Medical & Healthcare","hash":"91d0ff13467e41c7dc1645a8ead92c00","postingUrl":"https://www.ziprecruiter.com/c/Trulieve/Job/Dispensary-Associate/-in-Port-Richey,FL?jid=50a706862c16f521","timestamp":1655290862556,"salary":"$21k - $57k"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"28 days ago","description":"<div> <p><b>Highway 80 Dispensary</b> is currently hiring cannabis enthusiasts and experts to join our amazing family-owned business. Highway 80 Dispensary is a new dispensary located in Dixon, right off the highway. Our store is an exciting, fun, and fast-paced environment.</p> <p><i><b>Please attach a cover letter with your resume. Please specify Cannabis </b></i><i><b>experience and </b></i><b><i>knowledge detailing your availability for morning and night. Must be able to work weekends.</i></b></p> <p><b>Highway 80 Dispensary</b> is currently hiring for <b>Call Center Agents </b></p> <p>Our <b>Call Center Agents</b> must provide a immersive shopping experience over the phone to our customers. Delivering excellent customer service, explaining a variety of different products and making suggestions. While maintaining a capacity to listen, problem solve and multitask.</p> <p><b>Employee Perks: </b>Product samples, large employee discounts, $500 Employee of the Month bonuses, merchandise from vendors, and more</p> <p>Job Type: Full-time</p> <p>Pay: From $16.00 per hour</p> <p>Benefits:</p> <ul> <li>Employee discount</li> </ul> <p>Schedule:</p> <ul> <li>8 hour shift</li> <li>Evening shift</li> <li>Holidays</li> <li>Weekend availability</li> </ul> <p>COVID-19 considerations:<br />Following all covid precautions set by the county</p> <p>Experience:</p> <ul> <li>Customer Service: 1 year (Preferred)</li> </ul> <p>Shift availability:</p> <ul> <li>Night Shift (Required)</li> </ul> <p>Work Location: One location</p></div>","company":{"name":"Highway 80 Dispensary"},"location":{"country":"United States","address":"Dixon, CA 95620","city":"Dixon","stateProvince":"CA"},"frontendLink":"/job-posting/highway-80-dispensary/call-center-agent/6fc346105037087e7b2802fa89462130","title":"Call Center Agent","category":"Retail","hash":"6fc346105037087e7b2802fa89462130","postingUrl":"https://www.indeed.com/job/call-center-agent-f0c0b3c3b218bbdb","timestamp":1655291431483},{"employmentType":"Part-time","function":["Retail"],"postedOn":"26 days ago","description":"<div><p>Since 2015, FARM has been providing safe access to cannabis in a discreet and professional environment remaining client focused and service minded in a high volume retail setting. Budtenders at FARM interact with customers seeking information on the range of available cannabis products and are essential for the front of house (FOH) customer service team. Individuals in this position educate and train new hires ensuring that quality and efficiency standards are met for all customers.</p><p><b>PRINCIPLE DUTIES/RESPONSIBILITIES: </b></p><ul> <li>Ensuring quality assurance and excellent customer service;</li></ul><ul> <li>Maintaining knowledge of a wide range of products and accessories;</li></ul><ul> <li>Providing customer education on FARM’s range of products;</li></ul><ul> <li>Providing a smooth full-spectrum customer experience;</li></ul><ul> <li>Maintaining a pleasant and organized environment;</li></ul><ul> <li>Strict adherence to all policy and compliance, including The Original FARM’s internal policies, Provincial, and Federal; and</li></ul><ul> <li>Other duties as required.</li></ul><p><b>QUALIFICATIONS AND SKILLS: </b></p><ul> <li>Strong customer service skills</li></ul><ul> <li>Working knowledge of POS systems, Word, and Excel</li></ul><ul> <li>Strong communication skills, time management, and problem-solving skills</li></ul><ul> <li>Works well in high volume, high level of care, retail environment</li></ul><ul> <li>Able to work as a member of a team</li></ul><ul> <li>Strong cannabis knowledge and passion required</li></ul><ul> <li>BC Selling it Right Certificate</li></ul><p><b>TERMS OF EMPLOYMENT: </b></p><ul> <li>Part-time ranging from 10 - 30 hours weekly</li></ul><ul> <li>Must be willing to sign FARM’s terms of employment contract</li></ul><ul> <li>Must be able to work a variety of night/weekend shifts when required</li></ul><ul> <li>Must be willing to cover shifts in the event of sick days/ leaves of colleagues</li></ul><ul> <li>Reports to: Assistant Front of House Managers and Store Manager</li></ul><ul> <li>Direct Reports: No</li></ul><ul> <li>FARM adheres to BC Employment Standards law for hiring and termination</li></ul><p>Job Type: Part-time<br />Part-time hours: 10-30 per week</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul> <li>Overtime pay</li> <li>Tips</li></ul><p>Benefits:</p><ul> <li>Dental care</li> <li>Extended health care</li> <li>Life insurance</li> <li>On-site parking</li> <li>Store discount</li></ul><p>Schedule:</p><ul> <li>8 hour shift</li> <li>Day shift</li> <li>Evening shift</li></ul></div>","company":{"companyType":"Private/Established","name":"The Original Farm Ltd.","logoUrl":"/logos/the-original-farm-ltd-8c30e5e8defdcc613b7eb75e905bff1b.jpeg"},"location":{"country":"Canada","address":"Duncan, BC","city":"Duncan","stateProvince":"BC"},"frontendLink":"/job-posting/the-original-farm-ltd/cannabis-customer-service-associate-budtender/63f5e54ae2872a7e82219274111027b7","title":"Cannabis Customer Service Associate (Budtender)","category":"Retail","hash":"63f5e54ae2872a7e82219274111027b7","postingUrl":"https://ca.indeed.com/job/cannabis-customer-service-associate-budtender-707fcdee5692350e","timestamp":1655291574835},{"function":["Retail"],"postedOn":"25 days ago","description":"<div><p></p><div> <p><b>THE OPPORTUNITY</b></p> <p> The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations. </p> <ul> <li>Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism</li> <li> Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns</li> <li> Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available</li> <li> Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests</li> <li> Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance</li> <li> Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing</li> <li> Operate cash register, computer-based POS system, and cash drawer </li> <li>Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines</li> <li> All other job duties as assigned</li> </ul> <p></p> <p><b><br /> EDUCATION &amp; EXPERIENCE</b></p> <p></p> <ul> <li><br /> High School diploma or General Education Development (GED) required</li> <li> Associate or Bachelor’s degree in any field preferred</li> <li> Minimum of 2 years’ experience with customer service in retail.</li> <li> Excellent computer, mathematical, language and reasoning skills</li> <li> Bilingual in Spanish preferred</li> <li> Excellent multi-tasking skills over the phone and in-person</li> <li> Occasionally requires local travel, as needed</li> </ul> <p><b> PHYSICAL REQUIREMENTS</b></p> <p></p> <ul> <li><br /> Constantly perform desk-based computer tasks</li> <li> Frequently sitting</li> <li> Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds</li> <li> Occasionally Twist/bend/stoop/squat, kneel/crawl</li> </ul> <p></p> <p><b><br /> OTHER DUTIES</b></p> <p></p> <p><br /> Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</p> <p></p> <p><br /> The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.</p> <p></p> <p><br /> We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).</p> <p> </p> <p>ZqeudcO96J</p></div></div>","company":{"companyType":"Public/Established","name":"Jushi","logoUrl":"/logos/jushi-ed6167aca579d7078b5dae7a1c6fbaac.png"},"location":{"country":"United States","address":"Bloomington, IL","city":"Bloomington","stateProvince":"IL"},"frontendLink":"/job-posting/jushi/dispensary-customer-consultant/a306d2790b11c09d049e571f0cc16d0f","title":"Dispensary Customer Consultant","category":"Retail","hash":"a306d2790b11c09d049e571f0cc16d0f","postingUrl":"https://www.indeed.com/job/dispensary-customer-consultant-2047f184196a6b24","timestamp":1655291684493},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"27 days ago","description":"<div> <p>Highly Concentr8ed is a manufacturer and distributor of hemp derived cannabinoid products. Join our mission to deliver the highest quality products at the most affordable pricing with guidance every step of the way.</p> <p>We are currently seeking a team member to help full time as a Customer Service Representative.</p> <p>Our ideal candidate is eager to learn and ready to become a core member of the team. We are looking for individuals with high motivation and a desire to grow with us. We want well rounded and balanced people who think outside the box in order to achieve goals. Consider this a start your career in the space and build your foundation for success. As we continue to grow, there will be significant opportunity to advance and climb the ladder.</p> <p>Customer Service Representative will be responsible for:</p> <ul> <li>Answer incoming chats</li> <li>Answer incoming phone calls</li> <li>Responding to CS cases on Zendesk</li> <li>Responding to wholesale clients via email / phone calls</li> <li>Send out invoices to retail / wholesale clients</li> <li>Reaching out to clients for order edits / updates</li> <li>Verify customer order information by reaching out to customers</li> <li>Identify and assess customers’ needs to achieve satisfaction</li> <li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li> <li>Provide accurate, valid and complete information by using the right methods/tools</li> <li><b>MUST </b>be able to meet Customer Service quotas, such as closing cases out within the time frames given</li> <li>Complete miscellaneous administrative tasks within the time frames given such as data entry, research, presentations, ect.</li> </ul> <p>Ideal Candidates should have:</p> <ul> <li>1+ years of experience in the cannabis industry</li> <li>1+ years experience in customer service is a <b>must</b></li> <li>Has knowledge about the hemp &amp; cannabis industry</li> <li>**Attention to detail is a strict requirement**</li> </ul> <p><b>Hours Required</b>: 9am - 5pm, Monday thru Friday.</p> <p>Job Type: Full-time</p> <p>Pay: $14.00 - $15.00 per hour</p> <p>Schedule:</p> <ul> <li>8 hour shift</li> </ul> <p>Ability to commute/relocate:</p> <ul> <li>Sarasota, FL 34237: Reliably commute or planning to relocate before starting work (Preferred)</li> </ul> <p>Work Location: One location</p></div>","company":{"name":"Concentr8"},"location":{"country":"United States","address":"Sarasota, FL 34237","city":"Sarasota","stateProvince":"FL"},"frontendLink":"/job-posting/concentr8/hemp-products-customer-service-representative/7da49e6144e562979f1780b52f3f6efd","title":"Hemp Products Customer Service Representative","category":"Retail","hash":"7da49e6144e562979f1780b52f3f6efd","postingUrl":"https://www.indeed.com/job/hemp-products-customer-service-representative-1eedd36e793c2af2","timestamp":1655291491629},{"employmentType":"Full-time","function":["Retail"],"postedOn":"18 days ago","description":"<div><p>We are hiring an expert Lead Store Associate to join our diverse team at Curaleaf in Reisterstown, MD.</p><p>Growing your career as a Full Time Lead Store Associate is an awesome opportunity to develop useful skills.</p><p>If you are strong in critical thinking, project management and have the right personality for the job, then apply for the position of Lead Store Associate at Curaleaf today</p><p>Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) (\"Curaleaf\") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence</p><p>Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.</p><p>We educate. We advocate. We give.</p><p>Curaleaf is seeking a Lead Dispensary Associate who will be responsible for ensuring each Curaleaf patient receives outstanding service by providing a positive and friendly environment, assist members with their personal needs, maintain solid product knowledge, facilitate new membership and member renewal processes and always provide the highest level of customer service. The Lead Dispensary Associate will provide guidance to the team as the subject matter expert and is responsibile for ensuring all associates are providing outstanding service.</p><p><b>Essential Duties and Responsibilities:</b></p><p>• Be available as an escalation point for questions or issues that patients have.</p><p>• Participate in New Hire Onboarding for new Associates, providing guidance and training.</p><p>• Assist with tracking of inventory and inventory audits.</p><p>• Keyholder to the store and the vault to assist with restocking product as necessary on the sales floor.</p><p>• Assist the Assistant Manager and Manager as necessary.</p><p>• Provide exceptional customer service in accordance with established standards.</p><p>• Develop and maintain rapport with our patients, vendors, service providers and staff.</p><p>• Ensure members' concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to management when needed.</p><p>• Recommend, select and help locate the proper medicine for patient depending on their individual needs.</p><p>• Communicate the effects of different types of cannabis to patients clearly and effectively.</p><p>• Ensure strict controls to protect organization assets at the direction of management.</p><p>• Set up and break down display cases daily. Assist in display maintenance and housekeeping.</p><p>• Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.</p><p>• Answer phone calls and forward to the appropriate staff member.</p><p>• Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.</p><p>• Maintain a positive work environment conducive to trust and respect.</p><p>• Maintain strictest confidentiality in compliance with HIPAA guidelines.</p><p>• Perform other related work as required.</p><p><b>Education and/or Work Experience Requirements:</b></p><p>• High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.</p><p>• 2+ years customer facing experience in retail or sales</p><p>• Working knowledge of Microsoft Office.</p><p>• Experience in the medical cannabis industry desirable, but not required.</p><p>• Must be 21 years old and pass the criminal background check.</p><p>• Must be able to work weekends, evenings and some holidays</p><p>• Excellent oral and written communication skills</p><p>• Proficient computing skills</p><p>• Innate desire to achieve success and a work ethic to match</p><p>• Ability to critically think and problem solve without direction</p><p>• High level of integrity</p><p><b>Physical Requirements:</b></p><p>Work may require prolonged sitting/standing, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally.</p><p>Curaleaf is an Equal Opportunity Employer</p><p>Please do not contact the dispensary directly.</p><p>Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</p><p><b>Company Benefits:</b></p><p>● Company offers great benefits</p><p>● Company offers career progression opportunities</p><p>● Attractive package</p></div>","company":{"website":"curaleaf.com","companyType":"Public/Established","name":"Curaleaf","logoUrl":"/logos/curaleaf-e964a68a22b3f5813a0d31bcd66e1d36.jpeg"},"location":{"country":"United States","address":"New York, NY, USA","stateProvince":"NY"},"frontendLink":"/job-posting/curaleaf/lead-store-associate-hiring-urgently/722e1b8649a8478c081ecdf50f151c45","title":"Lead Store Associate - Hiring Urgently","category":"Agriculture & Farming","hash":"722e1b8649a8478c081ecdf50f151c45","postingUrl":"https://grabjobs.co/us/job/full-time/retail/lead-store-associate-hiring-urgently-11933075","timestamp":1655290861316},{"employmentType":"Full-time","function":["Retail","Sales"],"postedOn":"17 days ago","description":"<div><p>• Doyen (doiˈ(y)en - the most respected and prominent person in their field).</p><p>• As one of our Doyens (sales associates), you will be, by definition, one of the most respected and prominent persons in the field of cannabis and kratom.</p><p>• As a sales associate, you are one of the key driving forces of our company</p><p>• You will receive a master's level education in cannabis, and kratom through our product knowledge training and use this expertise to provide a consultative sales approach, helping guide customers to the best products for their needs, thus making their day better than before.</p><p>• WHAT THE JOB ENTAILS: Being a people person: You're an expert at building loyalty through a best-in-industry customer experience and knowledge set.</p><p>• Share your passion for our products through genuine, relationship-based, customer interactions.</p><p>• Demonstrating your passion for driving sales: You use the CBD Kratom Selling Behaviors to engage with every customer through a consultative sales approach to help them find exactly what they're looking for, and you do so with a \"service first\" mindset.</p><p>• Showing your love of learning: You take pride in training and continuously learning, broadening your knowledge of all things cannabis and kratom.</p><p>• Being a team player: You love working with others to achieve goals and get things done to ensure our stores are up to brand standards at all times.</p><p>• You're always willing to assist no matter what's the task at hand.</p><p>• ABOUT YOU: You love interacting with people.</p><p>• You're available to work when our customers need you (evenings, weekends, and holidays)You love our products.</p><p>• You're as passionate about our company and culture as we are.</p><p>• You have retail sales experience.</p><p>• You're at least 18 years of age.</p><p>• ABOUT US: We're a values-driven company that has genuine care for our team members.</p><p>• We value diversity and embrace different perspectives and your individuality.</p><p>• We strive to create a culture of growth, innovation and acceptance.</p><p>• We're a fast-growing company with plenty of opportunities for development and career advancement.</p><p>• $18 per hour start rate.</p><p>• Up to $250 per check cash advance through our third-party scheduler Homebase.</p><p>• We give up to 50% for team member discounts and new product samples.</p><p>• We have great health benefits, vision, dental, 401(k) with company match.</p><p>• CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background</p></div>","company":{"companyType":"Private/Established","name":"CBD Kratom","logoUrl":"/logos/cbd-kratom-98fe43798f968535e0f4eb1d3183896f.jpeg"},"location":{"country":"United States","address":"New York, NY, USA","stateProvince":"NY"},"frontendLink":"/job-posting/cbd-kratom/doyen-sales-associate-lexington/cd28ca2d661ec8d679f29a61ce136f29","title":"Doyen (Sales Associate) Lexington","category":"Manufacturing","hash":"cd28ca2d661ec8d679f29a61ce136f29","postingUrl":"https://jobsearcher.com/j/doyen-sales-associate-lexington-at-cbd-kratom-in-new-york-ny-OplVqeo","timestamp":1655290858073},{"employmentType":"Full-time, Part-time, Permanent, Casual","function":["Retail","Sales"],"postedOn":"27 days ago","description":"<div> <p>IPOT is a recreational cannabis retailer designed for Torontonians who lead bustling lifestyles but are continuously on the hunt for new ways to relax or recharge. We champion three basic principles: selling high quality cannabis, amplifying cannabis culture, and embracing the needs of our local community. The growth of recreational cannabis is a new and exciting industry and IPOT Cannabis is at the forefront.</p> <p>IPOT has opened its first shop located in Downtown Toronto and we are looking for a customer sales associate who enjoys working in a collaborative environment, eager to become a cannabis connoisseur, and is not afraid to express themselves within an entrepreneurial setting. More specifically, we are looking for individuals who can share their passion, interest, and expertise of cannabis with our consumers through education, great customer service and authentic interactions. If you are ready to take part in joining Canada’s recreational cannabis industry, please apply to join our team.</p> <p>Your primary responsibilities will be to engage with our customers, understand their cannabis needs, and assist them with their product of choice. Additional responsibilities will include managing and handling cash and navigating our inventory management system. Finally, you will also assist store managers with daily tasks such as cleaning, restocking, labelling, and merchandising.</p> <p><b>DUTIES AND RESPONSIBILITIES</b></p> <ul> <li>Deliver exceptional customer service by being knowledgeable about our products and by contributing towards a safe work environment</li> <li>Educate customers on cannabis and cannabis products</li> <li>Meet and exceed sales goals</li> <li>Ensure compliance with AGCO regulations in all transactions</li> <li>Assist with opening/closing of store and other tasks as assigned</li> <li>Able to conduct proper cash handling procedures such as using floats and being able to take cash in and out of register</li> <li>Managing a point of sale (POS) system</li> <li>Inventory management and restocking</li> <li>Champions and embodies company values, internally, and externally</li> </ul> <p><b>QUALIFICATIONS</b></p> <ul> <li>Must be able to pass all background checks and be at least 19 years of age</li> <li>Able to pass and be certified with CannSell</li> <li>Experience in sales and customer service is an asset</li> <li>Able to clearly communicate both verbally and written</li> <li>Embraces a team player spirit and is able to maintain good relationships with co-workers</li> <li>Willingness to learn and educate themselves in cannabis and cannabis products</li> </ul> <p><b>COMPENSATION</b></p> <ul> <li>Competitive wages with the cannabis industry</li> <li>Sponsorship to cannabis-related events, educational seminars, and conferences</li> <li>opportunities for growth and advancement within IPOT Cannabis Co.</li> </ul> <p>Thank you for applying with IPOT Cannabis. We will contact you if you are selected for an interview. Please note that all new employees will go through a three-month probation period once hired.</p> <p><b>IPOT Cannabis is an equal opportunity employer.</b></p> <p>Job Types: Full-time, Part-time, Permanent, Casual<br />Part-time hours: 25 - 40 per week</p> <p>Salary: $16.00-$20.00 per hour</p> <p>Additional pay:</p> <ul> <li>Tips</li> </ul> <p>Benefits:</p> <ul> <li>Casual dress</li> <li>Flexible schedule</li> <li>On-site parking</li> <li>Store discount</li> </ul> <p>Schedule:</p> <ul> <li>8 hour shift</li> <li>Day shift</li> <li>Monday to Friday</li> <li>Night shift</li> <li>On call</li> <li>Weekend availability</li> </ul> <p>Experience:</p> <ul> <li>customer service: 1 year (preferred)</li> </ul> <p>Licence/Certification:</p> <ul> <li>Cansell Certification (required)</li> </ul> <p>Expected start date: 2022-05-31</p></div>","company":{"companyType":"Startup","name":"IPOT"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/ipot/customer-sales-associate-budtender/84cd20f992e618ab07f0ae7ad3b72391","title":"Customer Sales Associate / Budtender","category":"General","hash":"84cd20f992e618ab07f0ae7ad3b72391","postingUrl":"https://ca.indeed.com/job/customer-sales-associate-budtender-20622baddd7a9186","timestamp":1655291455307},{"employmentType":"Full-time","function":["Medical"],"postedOn":"18 days ago","description":"<div><p>We are looking for an expert Patient Care Advisor - Retail Cannabis Associate to join our diverse team at Sanctuary Medicinals in Sebring, FL 33870.</p><p>Growing your career as a Full Time Patient Care Advisor - Retail Cannabis Associate is an amazing opportunity to develop excellent skills.</p><p>If you are strong in presentation, leadership and have the right experience for the job, then apply for the position of Patient Care Advisor - Retail Cannabis Associate at Sanctuary Medicinals today!</p><p>Role</p><p>In this role, your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Advisors engage in one-on-one interaction with patients from the time they walk in until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state is required.</p><p>Our ideal Patient Care Advisor should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Advisor and Sanctuary because of our service, our products and our approachable and knowledgeable demeanor.</p><p><b>Responsibilities</b></p><p>• Help all patients in accordance with Sanctuary’s mission, vision, goals, and objectives. *Follow established policies for sales and customer service to ensure patient satisfaction. *Maintain in-depth knowledge of every product and strain in the store. *Help patients make the right choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients. *Complete any work assigned during scheduled shift including: *Correct cash handling and discount application *Verification of proper paperwork, documentation and ID for patients *Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system *Maintenance of hard copy files (when required) *Security measures and safety compliance *Maintenance of an organized and clean store *Management of visitor log *Maintenance of open communication with the management team and other coworkers *Reporting of employee issues or patient situations *Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.</p><p><b>Qualifications</b></p><p>• High School Diploma or equivalent. *Recent and relevant hospitality and/or retail experience required. *Excellent customer service skills. *Knowledge and adherence to the policies, procedures and goals of Sanctuary. *Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. *Ability to listen well and communicate effectively orally and in writing with various audiences. *Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email. *Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public. *Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.</p><p>Additional Requirements</p><p>• Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background checks. *Must be able to available to work hours of operations: 7 days a week</p><p>Working Conditions</p><p>• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.</p><p>Job Types: Part-Time</p><p>Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00/hour.</p><p>About Sanctuary Medicinals: Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice. Learn more about us at www.sanctuarymed.com.</p><p>By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply.</p><p>Powered by Homebase. Free employee scheduling, time clock and hiring tools.</p><p><b>Company Benefits:</b></p><p>● Excellent benefits</p><p>● Company offers career progression opportunities</p><p>● Advantageous package</p></div>","company":{"companyType":"Private/Established","name":"Sanctuary Medicinals","logoUrl":"/logos/sanctuary-medicinals-24000477befc0ce2c1706d9913aa54c8.jpeg"},"location":{"country":"United States","address":"New York, NY, USA","stateProvince":"NY"},"frontendLink":"/job-posting/sanctuary-medicinals/patient-care-advisor-retail-cannabis-associate-immediate-start/e8831b4851087f34cb93baccd761c6b3","title":"Patient Care Advisor - Retail Cannabis Associate - Immediate Start","category":"Retail","hash":"e8831b4851087f34cb93baccd761c6b3","postingUrl":"https://grabjobs.co/us/job/full-time/retail/patient-care-advisor-retail-cannabis-associate-immediate-start-11926214","timestamp":1655290857874},{"function":["Customer Service"],"postedOn":"25 days ago","description":"<div><div> <div> <b>Everyone is welcome here</b>. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. <br /> <br /> So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. <br /> </div> <div> <b> IN A NUTSHELL…</b> <br /> </div> <div> The Lead Guide takes pride in ownership of operational tasks while influencing others. They are the product and industry experts in our Retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong. <br /> </div> <div> Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. </div> <div> <b> WHAT YOU WILL BE DOING</b> <br /> </div> <ul> <li> Act as the training ambassador and assist with new employee orientation, new product launch education, and skill development of the team.</li> <li> Assume the role of Manager on Duty as needed responsible for operational tasks for opening, closing, banking, and security of the store.</li> <li> Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using an established customer service model.</li> <li> Provide customers and caregivers with expert cannabis recommendations, discuss therapy goals, product effects, potency, dosing, methods of consumption, and administration.</li> <li> Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records while maintaining privacy and confidentiality of sensitive patient information.</li> <li> Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).</li> <li> Appropriately resolves customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.</li> <li> Maintain accurate records of all activities including customer records for all activities in accordance with the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.</li> </ul> <div> <b> EXPERIENCE AND SKILLS YOU’LL BRING</b> </div> <ul> <li> 2 years’ experience in Retail or similar industry where customer service is critical</li> <li> Proven track record of leadership capabilities</li> <li> Must be flexible regarding work schedule, including evenings, weekends, and holidays</li> <li> Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively</li> <li> Excellent verbal and written communication skills</li> <li> Ability to deal with difficult situations and resolve in a timely and professional manner</li> <li> Microsoft Office Suite proficient level</li> <li> Age 21 or over (Required)</li> <li> High School Diploma or equivalent (Required)</li> <li> Valid Government-Issued Photo ID (Required)</li> </ul> <div> <b> YOU WILL BE SUCCESSFUL IF YOU…</b> </div> <ul> <li> Are self-motivated; micro-managing isn’t fun for anyone</li> <li> Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</li> <li> Can work fast and be flexible; our industry is always changing</li> <li> Play nice with others; we collaborate with each other a lot</li> <li> Think creatively; sometimes, the “traditional” solution isn’t the best one</li> </ul> <div> <b> WHAT YOU GET</b> </div> <ul> <li> Consistent, reliable benefits; Full medical/vision/dental, 401k with the possibility of a company match, access to company-sponsored well-being programs</li> <li> Personal growth; industry-leading leadership and professional development offerings</li> <li> Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</li> <li> Belonging and voice; employee resource groups, product advisory councils, monthly opportunities to share feedback and discuss your employee experience</li> <li> Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program</li> <li> Equity opportunity; ability to share in both the short-term and the long-term financial success of Parallel</li> <li> Employee discount</li> </ul> <div> <b> PHYSICAL REQUIREMENTS</b> </div> <ul> <li> Must be able to remain in a stationary position for prolonged periods during the shift</li> <li> Ability to assist with lifting stock and materials</li> <li> Occasionally positions self to retrieve product or material in the store throughout the duration of the shift</li> </ul> <div> <b> PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</b> <br /> </div> <div> <b> Our Vision</b> – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. <br /> </div> <div> <b> Our Mission</b> – how we will do this – is to build a leading, global well-being company through the best talent, our values trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. <br /> </div> <div> <b> Our Values – </b>Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility <br /> </div> <div> <i> We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</i> </div></div><div></div></div>","company":{"companyType":"Private/Established","name":"Parallel","logoUrl":"/logos/parallel-6507c8e6e2f4ba7e54c88fe04e9572c2.jpeg"},"location":{"country":"United States","address":"Boynton Beach, FL","city":"Boynton Beach","stateProvince":"FL"},"frontendLink":"/job-posting/parallel/lead-sales-guide-ft/7c2478625bb8b90a5dcee1e2fb2837ce","title":"Lead Sales Guide (FT)","category":"Medical & Healthcare","hash":"7c2478625bb8b90a5dcee1e2fb2837ce","postingUrl":"https://www.indeed.com/job/lead-sales-guide-ft-e7ccde7d7cf27f69","timestamp":1655291678838},{"employmentType":"Part-time, Permanent","function":["Retail"],"postedOn":"29 days ago","description":"<div> <p>Doctor Love and Hemp City Prince George is currently hiring a part time position to join our already fantastic team. Hours will be Monday to Friday 10-2 with the possibility of an occasional weekend shift and increases in hours on the days that are already worked.</p> <p>The right candidate must be extremely reliable, have at least 1 year of cash handling and retail experience. Duties will include but are not limited to cleaning, running POS and interact machines, preparing stock for the sales floor, and opening the store for business on time every day.</p> <p>Must be able to take direction from the manager and must be self motivated to work on their own when they see that there is stuff that needs to be done.</p> <p>Must be 19+ to apply</p> <p>Job Types: Part-time, Permanent<br />Part-time hours: 20 per week</p> <p>Salary: From $15.65 per hour</p> <p>Additional pay:</p> <ul> <li>Bonus pay</li> </ul> <p>Benefits:</p> <ul> <li>Store discount</li> </ul> <p>Schedule:</p> <ul> <li>Day shift</li> </ul> <p>Education:</p> <ul> <li>Secondary School (preferred)</li> </ul> <p>Experience:</p> <ul> <li>Customer service: 1 year (preferred)</li> <li>Cash handling: 1 year (preferred)</li> </ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Prince George, BC","city":"Prince George","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/retail-customer-service/5dd6312a110dc00d68657d93d109442a","title":"Retail Customer Service","category":"Retail","hash":"5dd6312a110dc00d68657d93d109442a","postingUrl":"https://ca.indeed.com/job/retail-customer-service-fe8e74fca5f2f606","timestamp":1655291421476},{"employmentType":"Full-time","function":["Retail","Sales"],"postedOn":"18 days ago","description":"<div><p>We are searching for an enthusiastic Mmtc Associate (Sales Associate) Cannabis Dispensary to join our awesome team at Sanctuary Medicinals in Lake Worth, FL 33467.</p><p>Growing your career as a Full Time Mmtc Associate (Sales Associate) Cannabis Dispensary is a fantastic opportunity to develop exceptional skills.</p><p>If you are strong in planning, people management and have the right personality for the job, then apply for the position of Mmtc Associate (Sales Associate) Cannabis Dispensary at Sanctuary Medicinals today!</p><p>Sanctuary Medicinals in Lake Worth, FL is looking for one MMTC Associate (sales associate) cannabis dispensary to join our 7 person strong team. Our ideal candidate is a self-starter, motivated, and engaged.</p><p>The most essential skill and duty of any associate at Sanctuary is to provide an experience that delights the patient, but also the team members they work alongside. Sanctuary Associates are the face and a living brand example for every patient that visits our locations. They are obsessed with finding the right solutions to fit each patient’s needs. Associates build long lasting relationships with our patients as they provide unique and personalized service over time. This includes delivering industry leading product knowledge and customer service in a patient focused environment.</p><p><b>Associate Responsibilities:</b></p><p>• Greets, welcomes, and engages with patients in a warm and friendly manner. *Uses acquired skills and knowledge to recommend products and devices to meet patients’ current and future needs. *Serves as a brand ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and customer service together in service of our patients. *Assists patients with check in, recommendations, education, and processing sales while also operating and dispensing cannabis within State regulations and company guidelines. *Applies the appropriate knowledge and expertise through ongoing learning and self-development. *Utilizes available tools to stay current on skills and promotional initiatives. *Maintains merchandising and ensures the Medical Marijuana Treatment Center (MMTC) is clean and presented professionally. *Ensuring that personal customer service levels are consistently excellent. *Seeks to become familiar and proficient at all other tasks and duties as assigned. *Works in cooperation with their supervisor and associates.</p><p><b>Associate Requirements:</b></p><p>• Excellent time management skills. *Team oriented interpersonal skills. *Excellent written and verbal communication. *Analytical mindset and problem-solving skills. *Working and thriving in a fast-paced, team-oriented environment *Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)</p><p><b>Additional Requirements:</b></p><p>• Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background and fingerprint checks.</p><p>We are looking forward to hearing from you!</p><p>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</p><p>About Sanctuary Medicinals: Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.</p><p>By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply.</p><p>Powered by Homebase. Free employee scheduling, time clock and hiring tools.</p><p><b>Company Benefits:</b></p><p>● Excellent benefits</p><p>● Company offers career progression opportunities</p><p>● Advantageous package</p></div>","company":{"companyType":"Private/Established","name":"Sanctuary Medicinals","logoUrl":"/logos/sanctuary-medicinals-24000477befc0ce2c1706d9913aa54c8.jpeg"},"location":{"country":"United States","address":"New York, NY, USA","stateProvince":"NY"},"frontendLink":"/job-posting/sanctuary-medicinals/mmtc-associate-sales-associate-cannabis-dispensary-hiring-now/5c14954e2cc0f76febae00be4d405190","title":"Mmtc Associate /Sales Associate/ Cannabis Dispensary - Hiring Now","category":"Retail","hash":"5c14954e2cc0f76febae00be4d405190","postingUrl":"https://grabjobs.co/us/job/full-time/retail/mmtc-associate-sales-associate-cannabis-dispensary-hiring-now-11926196","timestamp":1655290858279},{"function":["Customer Service"],"postedOn":"25 days ago","description":"<div><div> <p><b>Our Story</b></p> <p> MedMen is North America's leading cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen and The MedMen Foundation at www.medmen.com</p> <p><b> Job Summary </b></p> <p>The Hospitality Lead is responsible for leading the store teams through personal example that continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.</p> <p><b> Essential Functions</b></p> <p> Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Lead by example by exceeding personal sales volume and KPI goals and support Hospitality Associates to do the same</li> <li>Development of high customer experience standards, to include a \"show time\" culture and industry leading customer engagement through sales training and product knowledge.</li> <li>Execute a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.</li> <li>Assist store leaders with executing business initiatives in an effective and efficient manner</li> <li>Report out to Co-Manager of Hospitality to identify training and development needs and support of Hospitality Associates.</li> <li>Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.</li> </ul> <p>(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)</p> <p><b> Basic Qualifications </b></p> <ul> <li>Minimum 21 years of age</li> <li>Minimum 3 years leadership experience with customer service in retail.</li> <li>Demonstrated ability to achieve individual selling goals and metrics.</li> </ul> <p><b>Preferred Qualifications </b></p> <ul> <li>Associate degree.</li> <li>Sales experience.</li> <li>Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.</li> <li>Dispensary-related experience a plus.</li> <li>Must be able to provide exemplary customer service and represent the business with pride.</li> <li>Creative, smart, and driven, an innovator who is business minded</li> <li>Communication Proficiency</li> <li>Confident and acts with the upmost integrity</li> <li>Highly flexible with the ability to adapt to different situations</li> <li>Personal Effectiveness/Credibility</li> <li>Provide exceptional knowledge</li> <li>HR Expertise</li> <li>Global &amp; Cultural Awareness</li> </ul> <p><b>Supervisory Responsibility </b><br /> <br /> This person is directly responsible for leading the Hospitality team.</p> <p><b> Working Conditions </b></p> <p>This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.</p> <p> This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.</p> <p><b> Physical Requirements </b><br /> <br /> While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.</p> <p><b> Travel Requirements<br /> </b><br /> </p> <p>This position may require travel.</p> <p><b> Other Duties </b><br /> <br /> Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p> <p><b> MedMen Is An Equal Opportunity Employer: </b>We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.</p></div></div>","company":{"companyType":"Public/Established","name":"MedMen","logoUrl":"/logos/medmen-3f4aeaf33257852e5c8861186cbe22cc.jpeg"},"location":{"country":"United States","address":"North New Hyde Park, NY","city":"North New Hyde Park","stateProvince":"NY"},"frontendLink":"/job-posting/medmen/hospitality-lead/a3f6c2c41e8a5cf388882aff19d4a1d1","title":"Hospitality Lead","category":"Retail","hash":"a3f6c2c41e8a5cf388882aff19d4a1d1","postingUrl":"https://www.indeed.com/job/hospitality-lead-a3e6273aa29f5235","timestamp":1655291697795},{"function":["Customer Service"],"postedOn":"25 days ago","description":"<div><div> <p><b>Our Story</b></p> <p> MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com</p> <p><b> Job Summary </b></p> <p>The Hospitality Associate is responsible for creating a world class \"showtime\" customer experience for each and every customer who walks in the store. This position is accountable for executing initiatives that achieve all hospitality goals at MedMen.</p> <p> This includes responsibility for all policy and procedures, compliance, ingestion and all other operational objectives of the business. As well as executing visual standards and presentation needs to customer requirements, product performance, along with Hospitality and marketing objectives.</p> <p><b> Job Functions</b></p> <p> Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Meet/Exceed personal sales volume and KPI goals</li> <li>Assist in building a great company and business that disrupts the traditional retail model and embrace change</li> <li>Add value to the team by being authentic and confident self-leader who strives to execute our world class hospitality program.</li> <li>Drive repeat business through strong local grass roots networking, customer data capture and our loyalty program.</li> <li>Execute high customer experience standards, to include a \"show time\" culture and industry leading customer engagement through strong sales techniques and product knowledge.</li> </ul> <p>(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)</p> <p><b> Basic Qualifications </b></p> <ul> <li>Minimum 21 years of age</li> <li>Minimum of 2 years of experience with customer service in retail.</li> <li>Strong analytical skills to assess data, facts and figures.</li> </ul> <p><b>Preferred Qualifications </b></p> <ul> <li>Associate degree.</li> <li>Sales experience.</li> <li>Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.</li> <li>Dispensary-related experience a plus.</li> <li>Must be able to provide exemplary customer service and represent the business with pride.</li> <li>Dynamic interpersonal and communication skills</li> <li>An innovator who is business minded</li> <li>A highly self-motivated individual</li> <li>Ethical Conduct</li> <li>Intermediate-level math skills. A key component of meeting our business compliance standards is to perform mathematical calculations to ensure that we are not making sales over the \"daily limits\". Failure to perform these calculations could be a store audit (during which the store would be closed) and/or losing our license to sell.</li> </ul> <p><b>Supervisory Responsibility </b></p> <p>This position has no supervisory responsibilities. <br /> <br /> <b>Working Conditions </b></p> <p>This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</p> <p> This is a part-time, position. Occasional evening and weekend work may be required as job duties demand. This position regularly requires long hours, weekend work, nights, weekends and holiday availability.</p> <p><b> Physical Requirements<br /> </b><br /> </p> <p>While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.</p> <p><b> Travel Requirements </b><br /> <br /> No travel is expected for this position.</p> <p><b> Other Duties </b><br /> <br /> Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p> <p><b> Work Authorization/Security Clearance </b></p> <p>There is no visa or H-1B sponsorship.</p> <p><b> MedMen Is An Equal Opportunity Employer: </b>We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.</p></div><p></p></div>","company":{"companyType":"Public/Established","name":"MedMen","logoUrl":"/logos/medmen-3f4aeaf33257852e5c8861186cbe22cc.jpeg"},"location":{"country":"United States","address":"Santa Ana, CA","city":"Santa Ana","stateProvince":"CA"},"frontendLink":"/job-posting/medmen/hospitality-associate/d1379ac3fd6d9a283d51560e7dd71abd","title":"Hospitality Associate","category":"Retail","hash":"d1379ac3fd6d9a283d51560e7dd71abd","postingUrl":"https://www.indeed.com/job/hospitality-associate-5b7a70437b0fb8ff","timestamp":1655291684285},{"employmentType":"Full-time","description":"<div><p>Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and dispensary operator with assets in Illinois, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis organization through providing a premium, unmatched customer-focused retail experience and producing quality and mindfully created cannabis products Our goal is to build a world class team that will continue our mission of helping to shape the future of cannabis and bettering our customers life with cannabis.</p><p><b>THE ROLE</b></p><p>The Dispensary General Manager is responsible for the execution of retail store sales, operations and responsibilities, in order to deliver consistent, positive, industry leading customer experiences and drive profitable top line sales. This will be accomplished by ensuring that all responsibilities are executed with the underlying commitment to Ascend Wellness Holdings and its subsidiaries' values, supporting our customers and our team.</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><p>• Recruit, hire and staff the dispensary by recruiting top talent with a diverse set of skills among candidates.</p><p>• Coach, develop and maximize the success of all associates.</p><p>• Coach to drive desired behaviors across all roles.</p><p>• Ensure onboarding and continued training and education is delivered.</p><p>• Analyze key business metrics, create action plans and gain buy-in from the team.</p><p>• Ensure team communication, leading weekly managers meeting and monthly team meetings.</p><p>• Effective P&amp;L management by driving sales growth, along with managing expense budgets, including deposits and accounts receivable.</p><p>• Direct workforce management activities.</p><p>• Direct inventory activities resolving all discrepancies in accordance with state law.</p><p>• Oversee operational execution, ensuring all policies and procedures are being followed.</p><p>• Ensures all technology solutions are working and functioning as designed.</p><p>• Ensure loss prevention / security policies and practices are being followed.</p><p>• Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance, according to state laws.</p><p>• Develop and drive proactive internal compliance controls and processes.</p><p>• Ensure all employees are up to date on regulatory changes.</p><p>• Foster positive and productive relationships with key regulators, inspectors and law enforcement personnel.</p><p>• Ensures all required State, and Company sanctioned reports and audits are executed on time.</p><p>• Lead a consistent focus on customer loyalty and creating emotionally engaging customer experiences.</p><p>• Ensure visual standards are set in accordance with company direction.</p><p>• Direct the implementation of customer engagement strategies.</p><p>• Coordinate and partner with management to drive the success of promotions and loyalty program.</p><p>• Oversees and signs off on product buys from our wholesale partners.</p><p>• Ensures the website and live menu are up to date and maintained to the brand standard.</p><p>• Leads and champions change and innovation in a fast-paced environment.</p><p>• Other duties as assigned by the Management Team</p><p><b>SUPERVISORY RESPONSIBILITIES:</b></p><p><b>This position has supervisory responsibilities, including but not limited to:</b></p><p>• Manages and motivates staff (including hiring, firing, performance management and recognition duties).</p><p>• Train, direct and appraise staff.</p><p>• Create daily work schedule(s) for proper employee utilization</p><p>• Plan and organize workload and staff assignments.</p><p>• Issues written and oral instructions; assigns duties and examines work for correctness and conformance to policy and procedures.</p><p><b>COMPETENCIES:</b></p><p>• Demonstrated success managing single or multiple location(s) P&amp;L responsibility.</p><p>• Knowledge of or a willingness to learn state specific cannabis laws and regulatory compliance.</p><p>• Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook &amp; PowerPoint.</p><p>• Must have the ability to manage and prioritize multiple projects and meet deadlines.</p><p>• Must have excellent interpersonal skills as well as a friendly and outgoing</p><p>• Must possess excellent conflict resolution skills and ability to manage difficult or emotional situations.</p><p>• Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational</p><p>• Observes and adheres to regulatory, safety and security procedures.</p><p><b>EDUCATION, EXPERIENCE, ELIGIBILITY and TRAINING:</b></p><p>• Must be 21 years of age or older.</p><p>• Bachelor's degree (B.A. / B.S.) from a four-year college / university; and over five years' experience of multiple location leadership experience, leadership in a high-volume retail sales environment or equivalent combination of education and experience.</p><p><b>EEO STATEMENT:</b></p><p>Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences, and does not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law</p></div>","title":"Dispensary General Manager","salaries":[{"salaryStart":"$33k","salaryEnd":"$70k","currency":"US","source":"ZipRecruiter","position":"Dispensary Manager","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Dispensary-Manager-Salary--in-Pennsylvania"},{"salaryStart":"$35k","salaryEnd":"$67k","currency":"US","source":"Salary.com","position":"Dispensary Manager","type":"per year","url":"https://www.salary.com/research/salary/recruiting/dispensary-manager-salary/philadelphia-pa"},{"salaryStart":"$32k","salaryEnd":"$75k","currency":"US","source":"Glassdoor","position":"Dispensary Manager","type":"per year","url":"https://www.glassdoor.com/Salaries/pennsylvania-dispensary-manager-salary-SRCH_IL.0,12_IS3185_KO13,31.htm"}],"function":["Retail"],"postedOn":"17 days ago","company":{"name":"Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH))"},"location":{"country":"United States","address":"Scranton, PA, USA","city":"Scranton","stateProvince":"PA"},"frontendLink":"/job-posting/ascend-wellness-holdings-cse-aawhu-otcqx-aawh/dispensary-general-manager/4deb6805eebc889a8671c0f9b22f1d50","category":"Agriculture & Farming","hash":"4deb6805eebc889a8671c0f9b22f1d50","postingUrl":"https://www.recruit.net/job/manager-jobs/E9C4A6EF5E06F323","timestamp":1655290879740,"salary":"$33k - $70k"},{"employmentType":"Full-time","description":"<div><p>Associate, Customer Care - Bilingual</p><p><b>Who We Are</b></p><p>With humble roots as one of the first medical cannabis companies in Canada, Phoena evolved into a prominent industry-leading cannabis license holder. From our roots of dedicated patient care, Phoena has expanded capacity and capabilities to meet the needs of both the medical and recreational markets. Founded in 2013 with locations in Vaughan and Niagara, we consistently deliver high-quality products to meet our commitment to empower Canadian cannabis consumers to feel better everyday. Proudly Canadian, we operate a portfolio of well-known brands, including estora, Liiv, SYNR.G and XSCAPE. Phoena creates cannabis product that meet the diverse needs of patients and consumers, promoting positivity, supporting creativity, and inspiring confidence.</p><p>We're people first. Our empowered people are at the core of everything we do. We value and promote diversity of people and thought, and believe in a work environment driven by passion, where ideas and opinions are shared. Join us in our mission to support our customers and empower our patients to improve their quality of life, by enriching the cannabis experience with the best quality products, educational resources and outstanding service.</p><p><b>Who You Are</b></p><p>The ideal candidate is an agile, business savvy individual who is committed to getting better everyday. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Phoena's values.</p><p>Roles &amp; Responsibilities</p><p>• Answering calls within Service Level Agreement (SLA), and gathering information to understand patient needs in order to best serve them</p><p>• Directing and escalating general incoming calls and queries to appropriate personnel</p><p><b>• Serving patients by:</b></p><p>• determining requirements</p><p>• answering inquiries (including but not limited to product, services, and education)</p><p>• resolving issues,</p><p>• fulfilling requests,</p><p>• maintaining database, and customer profiles,</p><p>• placing orders</p><p>• Hold personal knowledge up to date on products, and science. Update job knowledge by participating in educational opportunities</p><p><b>• Conduct outbound calls to:</b></p><p>• Newly approved/renewed patients</p><p>• Patients approved within the same day delivery zone</p><p>• Follow up on patients' treatment</p><p>• Follow up on patients who have not yet ordered</p><p>• Assist with any other outbound initiatives the department may implement</p><p>• Assist in managing all Veteran accounts and all clients who are supported by Insurance Companies, then enter and review new and existing Veterans through VA and updating Ample once direct billing is approved</p><p>• Enter medical document and patient registration data into Ample</p><p>• Register new and renewal clients and ensuring accuracy of information</p><p>• Follow-up with healthcare practitioners/clinics on medical document errors</p><p>• Follow-up with clients for errors on registration forms or missing registration forms</p><p>• Track all necessary data and maintain data spreadsheets daily</p><p>• Assist in the identification of trends and matters with clinics and partners, and opportunities for process improvements</p><p>• Maintain renewals and Ample Care submissions</p><p>• Assist with Quality checks for all approved patient profiles</p><p>• Use discretion and maintain privacy regarding Associates' performance</p><p>• Identify trends amongst the department in order to target training and process improvements</p><p>• Process and track cancellations, refusals, transfers and returns of medical documents</p><p>• Review verification lists from clinics and confirm receipt of documents</p><p>• Compile data regarding missing documentation and errors to educate our partners to ensure a quick processing turnaround time</p><p>• Collaborate with the Clinical Services team members to identify and resolve urgent issues</p><p>• Update partnership and affiliate lists</p><p>• Support Professional Services with the verification of New Doctors in a timely manner, when necessary</p><p>• Mail and fax outgoing items and documents, and any other administrative tasks as required</p><p>• Responding to incoming emails within 24 business hours.</p><p>• Manage the patient assistance program, as well as the patient registration amendment process.</p><p>• Respond to customers through social media messages, email, and website chat</p><p>• Track email inquiries and identifying trends.</p><p>• Meet and maintain Key Performance Indicators (KPIs) and SLAs, and adhere to all workplace policies</p><p>Individual Influencer</p><p>• Customer-centric - always searching for ways to improve service, takes action to resolve (internal or external) customer issues</p><p>• Acts as a mentor to peers and cross functional partners</p><p>• Follows through on commitments, adheres to deadlines</p><p>• Uses good judgment about when to act independently or escalate an issue</p><p>• Acts with Integrity: Demonstrates responsible, ethical, and honest behavior while consistently leading by example</p><p>• Delivers results while staying aligned with CannTrust Values</p><p>Education &amp; Experience</p><p>• High school diploma or equivalent</p><p>• Post-secondary education preferred</p><p>• A minimum of two years of call centre or customer service experience</p><p>• Experience working in regulated industries is an asset</p><p>• Experience with 3rd party adjudication and knowledge of Insurance Companies policies is an asset</p><p>• Knowledge of medicinal cannabis or the pharmaceutical industry is an asset</p><p>• A minimum of one year of data entry experience is an asset</p><p>• Strong computer skills and practical experience using MS Office Suite</p><p><b>Requirements</b></p><p>• Excellent communication skills, expert fluency in French and English</p><p>• Proficiency in Microsoft Office Suite</p><p>• Available to travel to company locations within the GTA</p><p>• Must pass an RCMP security clearance</p><p>• Must be 19 years of age or older</p><p>• Knowledge and understanding of Health Canada's Cannabis Act</p><p>• Data entry skills and ability to type a minimum of 50 wpm</p><p>• Ability to use a high degree of tact, diplomacy, and discretion in working with others</p><p>• Demonstrated ability to work effectively with others in a fast-paced client focused environment</p><p>• Ability to organize and prioritize multiple tasks and work roles, while maintaining excellent attention to detail</p><p>• Ability to work as an effective member of an integrated customer service team</p><p><b>Physical Demands</b></p><p>While performing the responsibilities of the job, the employee is required to be able to lift up to and including 50lbs, sit and/or stand for extended periods of time and reach with arms/hands. Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items is occasionally required.</p><p><b>Work Environment</b></p><p>While performing the duties of this job, the employee is exposed to packaged cannabis products/supplies. The working environment can be noisy at times and temperate, the employee must have knowledge of how to manage their own personal safety under these conditions.</p><p>Diversity and Accommodation</p><p>Phoena has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each Team Member has the tools to reach their full potential. We value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our team to begin a conversation about your individual accessibility needs throughout the hiring process</p></div>","title":"Associate, Customer Care (Bilingual)","salaries":[{"salaryStart":"$21","salaryEnd":"$25","currency":"","source":"Glassdoor","position":"Bilingual Customer Service Associate","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Fuze-HR-Solutions-Bilingual-Customer-Service-Associate-Toronto-Hourly-Pay-EJI_IE1768403.0,17_KO18,54_IL.55,62_IM976.htm"}],"function":["Customer Service"],"postedOn":"28 days ago","company":{"website":"canntrust.com","companyType":"Public/Established","name":"CannTrust","logoUrl":"/logos/canntrust-d201bb4ca139eb0b36f0ce0af7b71eca.png"},"location":{"country":"Canada","address":"Maple, ON","city":"Maple","stateProvince":"ON"},"frontendLink":"/job-posting/canntrust/associate-customer-care-bilingual/a617c443055c8f1a2e00cb32751bbfe7","category":"Medical & Healthcare","hash":"a617c443055c8f1a2e00cb32751bbfe7","postingUrl":"https://en-ca.whatjobs.com/jobs/Associate-Customer-Care/Maple/31985688","timestamp":1655291857309,"salary":"$21 - $25"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"25 days ago","description":"<div><p>4Front Ventures <i>(CSE: FFNT / OTCQX: FFNTF)</i> is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Michigan, Illinois, Washington, and California. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.</p><p><b>POSITION OVERVIEW</b></p><ul> <li>The Front Desk Administrator works closely with management to assist with day-to-day operations of our cannabis cultivation and processing facility. This position serves as initial point of contact for building visitors, vendors and guests, ensuring the highest level of professionalism and hospitality is provided. The ideal candidate will possess a strong work ethic, value integrity and maintain a solid sense of personal responsibility.</li></ul><p>*<br /><b>NOTE: </b> The facility contains confined spaces that may only be accessible by ascending/descending stairwells while traveling throughout the building. Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><b>AVAILABILITY</b></p><ul> <li>Monday - Friday</li> <li>8:00am - 4:30pm</li></ul><p><b>COMPENSATION</b></p><ul> <li>Starting hourly wage, $18/hourly</li></ul><p><b>KEY RESPONSIBILITIES</b></p><ul> <li>Welcome fellow employees, vendors, and visitors in a consistently warm and sincere manner, incorporating key hospitality concepts to ensure a memorable and professional experience for all guests.</li> <li>Issue security badges for employees, vendors and facility visitors; maintain logbooks and visitor sign-in log. Adhere to the building’s sign in procedures for visitors and vendors.</li> <li>Provide general administrative and clerical support including, but not limited to, data entry, scanning and filing for multiple departments within the organization.</li> <li>Monitor security-related equipment, including cameras and door locks; alert management of any suspicious activity and/or potential threats.</li> <li>Handle sensitive information in a confidential manner.</li> <li>Maintain a safe and clean front desk area ensuring compliance with company policies and state regulations.</li> <li>Other duties as assigned.</li></ul><p><b>QUALIFICATIONS</b></p><ul> <li>High school graduate, G.E.D. recipient, or equivalent.</li> <li>1+ year of front desk receptionist experience required. Previous experience in the cannabis industry preferred.</li> <li>Strong interpersonal, time management and organizational skills.</li> <li>Proficient computer skills and knowledge of Microsoft Office.</li></ul><p><b>WORKING AT 4FRONT</b></p><ul> <li>We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer.</li></ul><p>Benefits of working with us include:</p><ul> <li>Employee Discounts (one of the highest in the industry)</li> <li>Health, Vision, Dental Benefits (company paid at 80%)</li> <li>Sick Pay/PTO Accrual</li> <li>Parental/Maternity Leave</li> <li>Employee Assistance Program</li> <li>Holiday Pay (if required to work on select days)</li> <li>Career Development</li> <li>Advancement Opportunities</li></ul><ul> <li><b>NOTE</b>: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.</li></ul><p>Job Type: Full-time</p><p>Pay: $18.00 per hour</p></div>","company":{"companyType":"Public/Established","name":"4Front Ventures","logoUrl":"/logos/4front-ventures-ffeb5011bf8423b13b9b46431351b878.png"},"location":{"country":"United States","address":"Holliston, MA","city":"Holliston","stateProvince":"MA"},"frontendLink":"/job-posting/4front-ventures/front-desk-administrator/4b3c6d783f9e41c9d55af44f7a984ae1","title":"Front Desk Administrator","category":"Retail","hash":"4b3c6d783f9e41c9d55af44f7a984ae1","postingUrl":"https://www.indeed.com/job/front-desk-administrator-d864300082410322","timestamp":1655291689087}]