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Assistant Pickup Manager

Trulieve Cannabis Boynton Beach, FL, USA Full-time
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Assistant Pickup ManagerDescriptionRole Summary This position is designed to focus on delivering the ultimate patient experience through elevated patient servicestandards. This role is responsible for overseeing the efficient execution of online/pick-up order fulfillmentprocesses. The Assistant Pick-Up Manager will oversee the entire fulfillment team and support staff.Key Duties and ResponsibilitiesOversee the timely execution for processing all online/pick-up order fulfillment to meet the company standard of 2-hour or less.Responsible for department scheduling based on business needs.Establish processes and assign tasks that create an effective and efficient workplace based on business trend and work environmentPartner with the Dispensary Manager to provide coaching, training and development to fulfillment team that is focused on company/service standards and accountability to meeting team specific objectivesVerify team accuracy of order fulfillment through regular auditing of item descriptions, batch numbers, quantities, and all required order documents.Monitor all queues within the POS system; ensure timely processing and identify opportunitiesManage the cancellation process of all expired orders within the POS systemClosely monitor the patient transfer requests and partner with the Inventory Coordinator and Delivery Coordinator to ensure proactive processing and logistical strategies are executedMaintain strictest confidentiality in compliance with DOH and HIPAA guidelinesMaintain good working relationships with other dispensary operating areasAs needed, assist with oversight of daily operations and opening/closing duties.Perform any other tasks that have been assigned by management.Position RequirementsSKILLS AND QUALIFICATIONSMinimum of an associate degree is preferredMust be at least 21 years of ageMust have prior cash handling experienceManagement experience, preferably in retail and/or customer service area is a plusStrong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretionHighly motivated, confident, high-energy; flexible and adaptable to changing prioritiesAbility to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levelsStrong attention to detail; time-management, prioritization, and organizational skillsMust possess the ability to train, develop and evaluate a patient consultant teamMust possess excellent people skills and be able to communicate effectively with others in both verbal and written form.Must be computer literateMust possess the mental and physical capacities necessary to perform the job dutiesMust possess a valid driver's license and a clear driving recordMust be able to pass a level comprehensive background record check and drug screeningADDITIONAL MINIMUM QUALIFICATIONSMust be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistanceWORK SCHEDULE:40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.Equal Opportunity Employer l Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredyes PositionAssistant Pickup Manager DivisionTrulieve, INC Close Date8/31/2021 Post Internal Days10 Number of Openings1 Number Filled0 Exempt/Non-ExemptExempt Req NumberRET-21-01326 Open Date8/13/2021 LocationBoynton Beach EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications

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The Assistant Pick-Up Manager will oversee the entire fulfillment team and support staff.Key Duties and ResponsibilitiesOversee the timely execution for processing all online/pick-up order fulfillment to meet the company standard of 2-hour or less.Responsible for department scheduling based on business needs.Establish processes and assign tasks that create an effective and efficient workplace based on business trend and work environmentPartner with the Dispensary Manager to provide coaching, training and development to fulfillment team that is focused on company/service standards and accountability to meeting team specific objectivesVerify team accuracy of order fulfillment through regular auditing of item descriptions, batch numbers, quantities, and all required order documents.Monitor all queues within the POS system; ensure timely processing and identify opportunitiesManage the cancellation process of all expired orders within the POS systemClosely monitor the patient transfer requests and partner with the Inventory Coordinator and Delivery Coordinator to ensure proactive processing and logistical strategies are executedMaintain strictest confidentiality in compliance with DOH and HIPAA guidelinesMaintain good working relationships with other dispensary operating areasAs needed, assist with oversight of daily operations and opening/closing duties.Perform any other tasks that have been assigned by management.Position RequirementsSKILLS AND QUALIFICATIONSMinimum of an associate degree is preferredMust be at least 21 years of ageMust have prior cash handling experienceManagement experience, preferably in retail and/or customer service area is a plusStrong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretionHighly motivated, confident, high-energy; flexible and adaptable to changing prioritiesAbility to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levelsStrong attention to detail; time-management, prioritization, and organizational skillsMust possess the ability to train, develop and evaluate a patient consultant teamMust possess excellent people skills and be able to communicate effectively with others in both verbal and written form.Must be computer literateMust possess the mental and physical capacities necessary to perform the job dutiesMust possess a valid driver's license and a clear driving recordMust be able to pass a level comprehensive background record check and drug screeningADDITIONAL MINIMUM QUALIFICATIONSMust be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistanceWORK SCHEDULE:40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.Equal Opportunity Employer l Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredyes PositionAssistant Pickup Manager DivisionTrulieve, INC Close Date8/31/2021 Post Internal Days10 Number of Openings1 Number Filled0 Exempt/Non-ExemptExempt Req NumberRET-21-01326 Open Date8/13/2021 LocationBoynton Beach EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Boynton Beach, FL, USA","city":"Boynton Beach","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/assistant-pickup-manager/84c57c26e4342e2e14d39f716bf7afc4","title":"Assistant Pickup Manager","hash":"84c57c26e4342e2e14d39f716bf7afc4","postingUrl":"https://www.recruit.net/job/assistant-jobs/715D34627C8C648A"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>Assistant Pickup ManagerDescriptionRole Summary This position is designed to focus on delivering the ultimate patient experience through elevated patient servicestandards. This role is responsible for overseeing the efficient execution of online/pick-up order fulfillmentprocesses. The Assistant Pick-Up Manager will oversee the entire fulfillment team and support staff.Key Duties and ResponsibilitiesOversee the timely execution for processing all online/pick-up order fulfillment to meet the company standard of 2-hour or less.Responsible for department scheduling based on business needs.Establish processes and assign tasks that create an effective and efficient workplace based on business trend and work environmentPartner with the Dispensary Manager to provide coaching, training and development to fulfillment team that is focused on company/service standards and accountability to meeting team specific objectivesVerify team accuracy of order fulfillment through regular auditing of item descriptions, batch numbers, quantities, and all required order documents.Monitor all queues within the POS system; ensure timely processing and identify opportunitiesManage the cancellation process of all expired orders within the POS systemClosely monitor the patient transfer requests and partner with the Inventory Coordinator and Delivery Coordinator to ensure proactive processing and logistical strategies are executedMaintain strictest confidentiality in compliance with DOH and HIPAA guidelinesMaintain good working relationships with other dispensary operating areasAs needed, assist with oversight of daily operations and opening/closing duties.Perform any other tasks that have been assigned by management.Position RequirementsSKILLS AND QUALIFICATIONSMinimum of an associate degree is preferredMust be at least 21 years of ageMust have prior cash handling experienceManagement experience, preferably in retail and/or customer service area is a plusStrong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretionHighly motivated, confident, high-energy; flexible and adaptable to changing prioritiesAbility to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levelsStrong attention to detail; time-management, prioritization, and organizational skillsMust possess the ability to train, develop and evaluate a patient consultant teamMust possess excellent people skills and be able to communicate effectively with others in both verbal and written form.Must be computer literateMust possess the mental and physical capacities necessary to perform the job dutiesMust possess a valid driver's license and a clear driving recordMust be able to pass a level comprehensive background record check and drug screeningADDITIONAL MINIMUM QUALIFICATIONSMust be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistanceWORK SCHEDULE:40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.Equal Opportunity Employer l Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredyes PositionAssistant Pickup Manager DivisionTrulieve, INC Close DatePost Internal Days5 Number of Openings1 Number Filled0 Exempt/Non-ExemptNon-Exempt Req NumberRET-21-01218 Open Date7/27/2021 LocationTamarac EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Fort Lauderdale, FL, USA","city":"Fort Lauderdale","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/assistant-pickup-manager/7e0a1d1757c8f690c266c98f5e500505","title":"Assistant Pickup Manager","hash":"7e0a1d1757c8f690c266c98f5e500505","postingUrl":"https://www.recruit.net/job/assistant-jobs/AB143B612684CC7A"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>Overnight Store CoordinatorDescriptionJob Title: Store CoordinatorDepartment: RetailReports To: Store ManagerFLSA Status: Regular Non-ExemptROLE SUMMARY This position is designed to focus on delivering the ultimate patient experience through elevated patient service standards. The Store Coordinator will oversee the entire store showroom team. The position responsibilities include support of company goals and objectives, as well as general oversight of daily store operation needs.Position RequirementsKEY DUTIES AND RESPONSIBILITIES Assist the Store Manager in planning and implementing strategies to drive service standards and positive sales results Maintain an ultimate patient experience environment by leading and coaching teams to company service standards Oversee the daily operations of the store, including opening and closing procedures, meeting company standards, and ensuring all SOPs are being followed Train and develop patient consultants, ensuring all Patient Consultants are knowledgeable on all company products Oversee store showroom operations, monitoring consultant interactions with patients, and ensuring proper verbiage is being used Monitor register sales and complete required cash drops throughout each shift, ensuring cash registers do not go above $2300 Audit completed transactions, ensuring patients have been dispensed the correct milligrams under the correct route of administration per DOH guidelines Monitor walk-in queues within Viridian POS system; ensure timely processing and identify opportunities by communicating with the team on issues, concerns and updates Maintain knowledge of loss prevention policies and procedures Maintain good working relationships with other store operating areas as needed, assist with patient return process, and product availability spreadsheetSKILLS AND QUALIFICATIONS Associates degree preferred, two years related experience and/or training or equivalent combination of education and experience Must have prior cash handling experience Management experience, preferably in retail and/or customer service area Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion Highly motivated, confident, high-energy; flexible and adaptable to changing priorities Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels Strong attention to detail; time-management, prioritization and organizational skills Must possess the ability to train, develop and evaluate a patient consultant team Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form Must be computer literateADDITIONAL MINIMUM QUALIFICATIONS Must possess a valid driver's license and a clear driving record Must be able to pass a level 1 and level 2 background check and drug screening Must be at least 21 years of age Must possess the mental and physical capacities necessary to perform the job dutiesPHYSICAL REQUIREMENTS Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)WORK SCHEDULE:40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.Equal Opportunity Employer?Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredPositionStore Coordinator DivisionTrulieve, INC Close DatePost Internal Days0 Number of Openings1 Number Filled0 Exempt/Non-ExemptNon-Exempt Req NumberRET-21-01156 Open Date7/15/2021 LocationMiami Airport EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Miami, FL, USA","city":"Miami","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/overnight-store-coordinator/997bc437d85bf86d8a3e633e02d8edd6","title":"Overnight Store Coordinator","hash":"997bc437d85bf86d8a3e633e02d8edd6","postingUrl":"https://www.recruit.net/job/stores-coordinator-jobs/3E6B7C44B819A557"},{"employmentType":"Full-time","postedOn":"15 days ago","description":"<div><p>Call Center Floor SupportDescriptionJob Title: Call Center Floor Support Department: Call CenterReports To: Call Center Support Team LeadFLSA Status: Regular Non-ExemptSalary: $15.00 per hourLocation: Clearwater, FL - This is NOT a remote position. You MUST sit at our Clearwater Call CenterROLE SUMMARY The Call Center Floor Support provides daily assistance and coaching to Inbound Care Consultants by answering questions and giving them feedback to maximize call center performance.KEY DUTIES AND RESPONSIBILITIES Assist Inbound Care Consultants by answering questions and providing guidance and feedback Responsible for handling call escalations, as needed Keep management informed on issues and problems Monitor and ensures Inbound Care Consultants are remaining on task Ensure adherence to company policies, procedures, and guidelines Handle patients' calls, as needed, to support queue and service levels Answer bat phone calls and messages Provide timely responses to emails on the Call Center Leadership Team inbox Handle patients' questions and complaints via chat Keep current with company and call center updates Handle Patient Issue Template entries, as needed Complete end-of-day reports Assist with special projects and performs other duties, as assigned.Position RequirementsSKILLS AND QUALIFICATIONS High-school diploma or equivalent (GED) Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form Must be able to work effectively without supervision and in a team environment providing exceptional customer service Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion Able to understand and follow written/oral instructions, strong attention to detail and organizational skills Ability to respectfully and politely interact with customers and team members Basic understanding of Microsoft Word, Excel, and email Strong work ethics, including exemplary attendance Able to communicate in conversational English in order to work effectively with customers and team members, operate electronic equipment (computer, laptop),?comprehend safety procedures,?and utilize telecommunication devicesADDITIONAL MINIMUM QUALIFICATIONS Must possess a valid driver's license and a clear driving record Must be able to pass a level 1 and level 2 background check and drug screening Must be at least 21 years of age Must possess the mental and physical capacities necessary to perform the job dutiesPHYSICAL REQUIREMENTS Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stooping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)WORK SCHEDULE 40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends, and holidays.Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure the requirements of this position can be fully met. Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve. To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve's objective in serving our patient base with excellent customer service.Equal Opportunity Employer - Trulieve Supports a Drug-Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredPositionCall Center Floor Support DivisionTrulieve, INC Close DatePost Internal Days0 Number of Openings5 Number Filled0 Exempt/Non-ExemptNon-Exempt Req NumberCAL-21-00039 Open Date7/26/2021 LocationCall Center EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Clearwater, FL, USA","city":"Clearwater","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/call-center-floor-support/98e6ea372c07690fc6464ee31bb908d7","title":"Call Center Floor Support","hash":"98e6ea372c07690fc6464ee31bb908d7","postingUrl":"https://www.recruit.net/job/call-center-jobs/03BAECA5C581253A"},{"employmentType":"Full-time","postedOn":"20 days ago","description":"<div><p>Assistant Loss Prevention Manager</p><p><b>DescriptionJob Title:</b></p><p>Assistant Loss Prevention Manager</p><p><b>Department:</b></p><p>Security</p><p><b>Reports To:</b></p><p>Security Manager</p><p><b>FLSA Status:</b></p><p>Regular, Exempt</p><p><b>Location:</b></p><p>Holyoke,ROLE SUMMARY The assistant loss prevention manager is responsible for assisting the security manager in coordination of security operations, loss prevention, as well as managing, training, and assessing performance of the entire loss prevention personal.</p><p><b>KEY DUTIES AND RESPONSIBILITIES</b></p><p>• Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.</p><p>• Train subordinate security professionals or other organization members in security rules and procedures.</p><p>• Plan security for special and high-risk events.</p><p>• Develop budgets for security operations.</p><p>• Order security-related supplies and equipment as needed.</p><p>• Coordinate security operations or activities with public law enforcement, fire and other agencies.</p><p>• Assist in emergency management and contingency planning.</p><p>• Arrange for or perform executive protection activities.</p><p>• Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.</p><p>• Identify, investigate, or resolve security breaches.</p><p>• Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.</p><p>• Analyze and evaluate security operations to identify risks or opportunities for improvement.</p><p>• Create or implement security standards, policies, and procedures.</p><p>• Conduct physical examinations of property to ensure compliance with security policies and regulations.</p><p>• Communicate security status, updates, and actual or potential problems, using established protocols.</p><p>• Collect and analyze security data to determine security needs, security program goals, or program accomplishments.</p><p>• Supervise subordinate security professionals, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining.</p><p>• Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property.</p><p>Position RequirementsSKILLS AND QUALIFICATIONS</p><p>• Preference to prior law enforcement/military with a very good understanding regarding physical/electronic security posture, rank structure within an agency and leadership skills.</p><p>• Associate degree in an appropriate area of specialization; or two years of appropriate experience.</p><p>• Must be minimum of 21 years of age and have a current, valid driver license.</p><p>• Must be and remain compliant with local, state, and federal laws, statutes, and regulations; particularly those related to working in the cannabis industry.</p><p>• Must be able to successfully pass a comprehensive drug screen and level 2 background check.</p><p>• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.</p><p>• Previous experience working in security management, loss prevention, data analytics, accurate use of computer-based software systems.</p><p>• Able to understand and follow written/oral instructions.</p><p>• Able to communicate in conversational English in order to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.</p><p>• Have a working knowledge of Microsoft Office Suite, including Excel and SharePoint.</p><p>• Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures.</p><p>• Excellent communication, customer service, and organizational skills.</p><p>• Ability to work both independently and in a team environment.</p><p>• Ability to respectfully and politely interact with customers and team members.</p><p>ADDITIONAL MINIMUM QUALIFICATIONS Must be able to move intermittently throughout the workday.</p><p>Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.</p><p>Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve.</p><p>To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service.</p><p>In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve's objective in serving our patient base with excellent customer service.</p><p>Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.</p><p><b>WORK SCHEDULE:</b></p><p>45+ hours weekly with flexible hours depending on business needs. Must be available to work occasional evenings, weekends and holidays. Some travel required.</p><p>Equal Opportunity Employer ? Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftDays Level 2 Background check requiredPositionAssistant Security Manager DivisionTrulieve, INC Close DatePost Internal Days0 Number of Openings1 Number Filled0 Exempt/Non-ExemptExempt Req NumberMAS-21-00069 Open Date8/24/2021 LocationHolyoke EOE StatementWe are an equal employment opportunity employer.</p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</p><p>This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Holyoke, MA, USA","city":"Holyoke","stateProvince":"MA"},"frontendLink":"/job-posting/trulieve-cannabis/assistant-loss-prevention-manager/17f3ec5935e7d99a5949764e06e30059","title":"Assistant Loss Prevention Manager","hash":"17f3ec5935e7d99a5949764e06e30059","postingUrl":"https://us.bebee.com/job/20210901-6a3a134e895da436abb47085940baca6"},{"employmentType":"Full-time","postedOn":"19 hours ago","description":"<div><p>Fire &amp; Flower (FAF) is a publicly listed company on the TSX (ticker symbol: FAF). The Company is Canada’s cannabis shop, bringing consumers a guided and informed experience in locations across the country. We currently have over 80 locations in operation and are rapidly expanding.</p><p>Customer Success Center Team Lead</p><p>Are you an individual committed to providing an exceptional customer experience, regardless of where that experience takes place? If you are inspired and excited by the prospect of building a national online business with a team of passionate cannabis experts, this role is for you! As the Customer Success Center Lead you will be responsible for leading the Customer Success Team in driving engagement and increasing sales with current and future customers online and over the phone. You will be a wealth of knowledge surrounding the recreational cannabis market and equipped to respond to all incoming inquiries about Fire and Flower products. You will be able to navigate multiple platforms and systems to identify opportunities and optimize efficiencies. You will analyze results and performance to make decisions to drive the business and increase revenue.</p><p>Reports to: Operations &amp; Retail Systems Manager &amp; Customer Success Centre</p><p><b>Job Responsibilities:</b></p><p>You motivate and support your team to not only provide exceptional customer service but to continuously learn and stay up to date on the evolving cannabis industry. You are often the first point of contact for Fire and Flower. This requires a deep commitment to both customer satisfaction and the company’s values. You will help develop, deploy and grow the Customer Success Center’s business through technology and innovative ideas.</p><p><b>Job Duties:</b></p><p>• Responsible to organize, lead, and achieve success with the customer success team</p><p>• Develop strategies and KPI’s to drive engagement across multiple platforms</p><p>• Coach and develop the team in customer interactions across multiple platforms</p><p>• Serve as the point of escalation for customer concerns, taking appropriate action as needed</p><p>• Liaise with other departments as needed to meet customer needs</p><p>• Organize/Attend training sessions to stay updated on product, regulatory changes, or company policy changes.</p><p>• Input data into the company computer platform to keep each customer record updated</p><p>• Analyze data and make thoughtful insights</p><p>• Provide weekly customer recap to Ops team</p><p>• Continually assess and adapt team’s effectiveness to needs of the company</p><p>• Must be available to work evenings, holidays and weekends</p><p>• Other duties as assigned</p><p><b>Knowledge and Skills:</b></p><p>• Strong computer skills</p><p>• Experience with CRM, Database Management or LiveChat</p><p>• Excellent interpersonal communication skills</p><p>• High level of professionalism</p><p>• Strong problem-solving ability</p><p>• Demonstrated ability to thrive in a fast-paced and goal-oriented environment</p><p>• Knowledge of call centre tools and operations</p><p><b>Education, Training and Experience:</b></p><p>• 3+ years of customer experience</p><p>• 2+ years’ experience in a leadership role</p><p>• High school diploma or equivalent required</p><p>• Customer contact center experience is an asset</p><p>Core Competencies</p><p>• Excellent communication skills</p><p>• Critical Thinking</p><p>• Perseverance and patience</p><p>• Empathetic</p><p>• Strong execution skills</p><p>• Ability to type between 50-60 words per minute</p><p>• Change Agent</p><p>• Student of yourself and others</p><p><b>Working Conditions:</b></p><p>• Office work – be mindful and kind to your body as you are sitting or sitting for long periods. Take micro breaks, stretch, hydrate</p><p>• Events – prepare for long hours on your feet. Hydrate, stretch, make sure you eat, and wear comfortable shoes.</p><p>• Travel – be ready to hop on a train, plane, car, bus, or whatever gets you to the space for meetings, events, and training. Hydrate, plan in advance, and overall be safe.</p><p>Fire &amp; Flower values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.</p><p>• Thank you for your interest and application, only those selected for next steps will be contacted</p></div>","company":{"website":"fireandflower.com","companyType":"Private/Established","name":"Fire & Flower","logoUrl":"/logos/fire-flower-cfb244e4b2b26627225debc681c97bac.jpeg"},"location":{"country":"Canada","address":"Edmonton, AB","city":"Edmonton","stateProvince":"AB"},"frontendLink":"/job-posting/fire-and-flower/customer-success-center-team-lead/1f8029fdaaee6a5fc5e9e9c18fd0fafe","title":"Customer Success Center Team Lead","hash":"1f8029fdaaee6a5fc5e9e9c18fd0fafe","postingUrl":"https://ca.linkedin.com/jobs/view/customer-success-center-team-lead-at-fire-flower-2727208772"},{"employmentType":"Full-time","postedOn":"21 days ago","description":"<div><p>Assistant Pickup ManagerDescriptionRole Summary This position is designed to focus on delivering the ultimate patient experience through elevated patient servicestandards. This role is responsible for overseeing the efficient execution of online/pick-up order fulfillmentprocesses. The Assistant Pick-Up Manager will oversee the entire fulfillment team and support staff.Key Duties and ResponsibilitiesOversee the timely execution for processing all online/pick-up order fulfillment to meet the company standard of 2-hour or less.Responsible for department scheduling based on business needs.Establish processes and assign tasks that create an effective and efficient workplace based on business trend and work environmentPartner with the Dispensary Manager to provide coaching, training and development to fulfillment team that is focused on company/service standards and accountability to meeting team specific objectivesVerify team accuracy of order fulfillment through regular auditing of item descriptions, batch numbers, quantities, and all required order documents.Monitor all queues within the POS system; ensure timely processing and identify opportunitiesManage the cancellation process of all expired orders within the POS systemClosely monitor the patient transfer requests and partner with the Inventory Coordinator and Delivery Coordinator to ensure proactive processing and logistical strategies are executedMaintain strictest confidentiality in compliance with DOH and HIPAA guidelinesMaintain good working relationships with other dispensary operating areasAs needed, assist with oversight of daily operations and opening/closing duties.Perform any other tasks that have been assigned by management.Position RequirementsSKILLS AND QUALIFICATIONSMinimum of an associate degree is preferredMust be at least 21 years of ageMust have prior cash handling experienceManagement experience, preferably in retail and/or customer service area is a plusStrong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretionHighly motivated, confident, high-energy; flexible and adaptable to changing prioritiesAbility to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levelsStrong attention to detail; time-management, prioritization, and organizational skillsMust possess the ability to train, develop and evaluate a patient consultant teamMust possess excellent people skills and be able to communicate effectively with others in both verbal and written form.Must be computer literateMust possess the mental and physical capacities necessary to perform the job dutiesMust possess a valid driver's license and a clear driving recordMust be able to pass a level comprehensive background record check and drug screeningADDITIONAL MINIMUM QUALIFICATIONSMust be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistanceWORK SCHEDULE:40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.Equal Opportunity Employer l Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredyes PositionAssistant Pickup Manager DivisionTrulieve, INC Close DatePost Internal Days0 Number of Openings1 Number Filled0 Exempt/Non-ExemptExempt Req NumberRET-21-01252 Open Date8/2/2021 LocationCutler Bay EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Miami, FL, USA","city":"Miami","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/assistant-pickup-manager/5c2a0465c96810356ec1c9f8598bd450","title":"Assistant Pickup Manager","hash":"5c2a0465c96810356ec1c9f8598bd450","postingUrl":"https://www.recruit.net/job/assistant-jobs/56918EC933DB0E9D"},{"employmentType":"Part-time, Permanent","postedOn":"4 days ago","description":"<div><p>Doctor Love and Hemp City is a successful, privately owned business. It was first established is 2001. We offer the best selection of top quality products, best level of customer service, as well as the best product knowledge. We pride ourselves in winning 1st place for 4 consecutive years of Readers Choice for best adult store in the city. We are looking for a <b>PART TIME SALES ASSOCIATE</b> who is customer service focused at our downtown Kamloops location.</p><p><b>ATTRIBUTES</b></p><ul><li>Passionate about Customer Service</li><li>Great Communication Skills</li><li>Positive Attitude and eagerness to learn</li><li>Must speak and write fluently in English</li></ul><p><b>SCHEDULE</b><br /><b>PART TIME UP TO 20 HOURS A WEEK</b></p><ul><li>Must be available Evenings, Weekends, Holidays</li><li>Open availability for day coverage</li></ul><p><b>REWARDS</b></p><ul><li>Full sales training</li><li>Great Employee Discount</li><li>Great Company Culture</li><li>Sales Incentives</li></ul><p><b>APPLICATION</b><br />To apply please respond to the listing with your resume and cover letter.<br />Part time hours 20 hours per week</p><p><i><b>Excited to join our team? Please as well you may drop your resume off anytime between 10am-10pm 7 days a week.</b></i></p><p>Part-time hours: 18 per week</p><p>Job Types: Part-time, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Kamloops, BC","city":"Kamloops","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/659b519bb8515b9790cabadf1db43098","title":"Customer Service Representative","hash":"659b519bb8515b9790cabadf1db43098","postingUrl":"https://ca.indeed.com/job/customer-service-representative-945806135cf6d0c2"},{"postedOn":"3 days ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.</li></ul><p><br /></p></div></div><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Bossier City, LA 71112","city":"Bossier City","stateProvince":"LA"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/4fd6e7c930069e07e9769b1bc0644794","title":"Fuel Center Cashier","hash":"4fd6e7c930069e07e9769b1bc0644794","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-3b228ca854c87392"},{"postedOn":"3 days ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.</li></ul><p><br /></p></div></div><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Flint, TX 75762","city":"Flint","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/087b7b74837f9300999bfd5cabf474b6","title":"Fuel Center Cashier","hash":"087b7b74837f9300999bfd5cabf474b6","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-e87ee86d70f3b037"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Summary: This position is primarily responsible for providing customer service and office support in a team environment for a busy analytical hemp testing laboratory.</p><p>Essential Duties and Responsibilities:</p><p>-Answer customer calls, address customer questions/concerns regarding sample submissions, troubleshoot issues, and/or route to appropriate person for resolution.</p><p>-Respond to email correspondence/inquiries from customers.</p><p>-Assist with intake of sample orders into Laboratory Inventory Management System.</p><p>-Assist with opening packages and organizing samples into laboratory workflow.</p><p>-Maintain appearance and cleanliness of lobby and intake office areas.</p><p>*other duties may be assigned as needed</p><p>Competencies: To perform the job successfully, an individual should demonstrate the following competencies:</p><p>-Proficient computer skills, including Outlook, Excel, and Windows 10</p><p>-Knowledge of Hemp Supply Chain and CBD products</p><p>-Understanding of basic scientific and mathematical concepts</p><p>-Excellent customer service skills</p><p>-Highly organized and detail oriented</p><p>-Ability to multitask and meet deadlines</p><p>-Ability to effectively communicate, oral and written</p><p>-Willingness to work with a team</p><p>Education/Experience:</p><p>-Associate degree or higher preferably in Natural Science field;</p><p>-1yr of related experience preferred</p><p>-Currently hold or ability to obtain MED Support Badge</p><p>Age: Must be 21 years or older</p><p>Location: Denver, CO</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $19.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Education:</p><ul><li>Associate (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Colorado MED Badge (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Botanacor","logoUrl":"/logos/botanacor-laboratories-9aae3469474550a2fbb641c33542ee2e.png"},"location":{"country":"United States","address":"Denver, CO 80223","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/botanacor/customer-support-representative/7e1ca5f82bdb7c2bc868c1afd82bad25","title":"Customer Support Representative","hash":"7e1ca5f82bdb7c2bc868c1afd82bad25","postingUrl":"https://www.indeed.com/job/customer-support-representative-a6593c0a3e297edc"},{"employmentType":"Part-time","postedOn":"6 days ago","description":"<div><p>MUST BE 21. CANNABIS DISPENSARY.</p><p>We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.</p><p><b>Responsibilities</b></p><ul><li>Greet and direct customers</li><li>Provide accurate information (e.g. product features, pricing and after-sales services)</li><li>Answer customers’ questions about specific products/services</li><li>Conduct price and feature comparisons to facilitate purchasing</li><li>Cross-sell products</li><li>Ensure racks are fully stocked</li><li>Manage returns of merchandise</li><li>Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)</li><li>Inform customers about discounts and special offers</li><li>Provide customer feedback to the Store Manager</li><li>Stay up-to-date with new products/services</li></ul><p><b>Skills</b></p><ul><li>Proven work experience as a Retail Sales Representative, Sales Associate or similar role</li><li>Understanding of the retail sales process</li><li>Familiarity with consumer behavior principles</li><li>Knowledge of inventory stocking procedures</li><li>Basic math skills</li><li>Track record of achieving sales quotas</li><li>Excellent communication skills, capable of building trusting relationships</li><li>Ability to perform in fast-paced environments</li><li>Flexibility to work various shifts</li><li>High school degree</li><li>BSc in Marketing or related field is a plus</li></ul><p>Job Type: Part-time</p><p>Pay: $12.75 - $14.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Startup","name":"Confidential"},"location":{"country":"United States","address":"Springfield, OR 97477","city":"Springfield","stateProvince":"OR"},"frontendLink":"/job-posting/confidential/customer-service-representative/28b364e935fb4fe71c04c212b717b928","title":"Customer Service Representative","hash":"28b364e935fb4fe71c04c212b717b928","postingUrl":"https://www.indeed.com/job/customer-service-representative-965e4cddbabcafa1"},{"employmentType":"Full-time","postedOn":"24 days ago","description":"<div><p>Assistant Pickup ManagerDescriptionRole Summary This position is designed to focus on delivering the ultimate patient experience through elevated patient servicestandards. This role is responsible for overseeing the efficient execution of online/pick-up order fulfillmentprocesses. The Assistant Pick-Up Manager will oversee the entire fulfillment team and support staff.Key Duties and ResponsibilitiesOversee the timely execution for processing all online/pick-up order fulfillment to meet the company standard of 2-hour or less.Responsible for department scheduling based on business needs.Establish processes and assign tasks that create an effective and efficient workplace based on business trend and work environmentPartner with the Dispensary Manager to provide coaching, training and development to fulfillment team that is focused on company/service standards and accountability to meeting team specific objectivesVerify team accuracy of order fulfillment through regular auditing of item descriptions, batch numbers, quantities, and all required order documents.Monitor all queues within the POS system; ensure timely processing and identify opportunitiesManage the cancellation process of all expired orders within the POS systemClosely monitor the patient transfer requests and partner with the Inventory Coordinator and Delivery Coordinator to ensure proactive processing and logistical strategies are executedMaintain strictest confidentiality in compliance with DOH and HIPAA guidelinesMaintain good working relationships with other dispensary operating areasAs needed, assist with oversight of daily operations and opening/closing duties.Perform any other tasks that have been assigned by management.Position RequirementsSKILLS AND QUALIFICATIONSMinimum of an associate degree is preferredMust be at least 21 years of ageMust have prior cash handling experienceManagement experience, preferably in retail and/or customer service area is a plusStrong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretionHighly motivated, confident, high-energy; flexible and adaptable to changing prioritiesAbility to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levelsStrong attention to detail; time-management, prioritization, and organizational skillsMust possess the ability to train, develop and evaluate a patient consultant teamMust possess excellent people skills and be able to communicate effectively with others in both verbal and written form.Must be computer literateMust possess the mental and physical capacities necessary to perform the job dutiesMust possess a valid driver's license and a clear driving recordMust be able to pass a level comprehensive background record check and drug screeningADDITIONAL MINIMUM QUALIFICATIONSMust be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistanceWORK SCHEDULE:40+ hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.Equal Opportunity Employer l Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredyes PositionAssistant Pickup Manager DivisionTrulieve, INC Close DatePost Internal Days0 Number of Openings1 Number Filled0 Exempt/Non-ExemptExempt Req NumberRET-21-01235 Open Date7/28/2021 LocationPort Orange EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Daytona Beach, FL, USA","city":"Daytona Beach","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/assistant-pickup-manager/caf21a9b4ffac224f02d59eb19139b8b","title":"Assistant Pickup Manager","hash":"caf21a9b4ffac224f02d59eb19139b8b","postingUrl":"https://daytonabeach-fl.geebo.com/jobs-online/view/id/883240814-assistant-pickup-manager-/"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>PharmaCentra d/b/a CannabisBPO of Americus, GA is looking to hire a full-time Remote Customer Service Representative to communicate effectively with legal cannabis retail managers and customers.</p><p>This work-from-home contact center position enjoys DailyPay, flexible schedules, and a work-from-home environment. Full-time employees also have access to group benefits, including medical, dental, vision, short-term disability, long-term disability, and life insurance.</p><p>If you have customer service or call center experience, and a passion for the plant, please read on about this great opportunity in the legal cannabis industry ABOUT PHARMACENTRA LLCFounded in 2003, we provide customizable contact center solutions for pharmaceutical companies, clinical research organizations, insurance providers, hospital groups, and other organizations to communicate more effectively with patients and health care providers.</p><p>With offices in both the United States and Canada, we serve as a strategic partner that delivers quality results while maintaining flexibility and accountability to our clients' evolving needs and the changing market conditions.</p><p>We work hard to ensure that every interaction made on behalf of our clients is a positive interaction.</p><p>Our people are our most valuable asset.</p><p>That's why we make every effort to offer the competitive wages needed to hire and retain people who have the skillset and talent required for each job.</p><p>We focus on developing our employees and creating opportunities for them to grow into new roles.</p><p>A DAY IN THE LIFE OF A FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVEAs a Remote Customer Service Representative, you are on the front lines of what we do for the legal cannabis community.</p><p>You work with various people on behalf of our clients as customer service representatives within the cannabis industries.</p><p>You both receive incoming inquires and reach out by phone, email, or chat, always delivering the exceptional contact center services that we are known for.</p><p>You have the knowledge and resources necessary to resolve most questions on your own and support from your team is always available.</p><p>In any case, you know how to make sure that clients always know that they are in good hands and you truly care.</p><p>With your professionalism and superior listening skills, you turn every interaction into a positive one. You keep accurate and detailed documentation about all your communication with clients. You enjoy interacting with people throughout your day and feel good about providing exceptional contact center service on behalf of our valued clients QUALIFICATIONS FOR A REMOTE CUSTOMER SERVICE REPRESENTATIVEHigh school diploma or equivalentOne year of customer service or call center experienceKnowledge of the legal cannabis industryAbility to work in a quiet and private work-from-home environment where high-speed internet is maintainedComputer skills with a working knowledge of Microsoft Windows / OfficeAbility to pass a background checkExcellent customer service skillsApplicants Living in following</p><p><b>States Will Not Be Considered:</b></p><p>Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Illinois, Iowa, Maine, Maryland, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, South Dakota, Utah, Washington, nor District of Columbia.</p><p>Bilingual skills in Spanish are preferred.</p><p>Are you empathetic, open-minded, and persistent? Do you have good problem-solving and analytical skills? Are you an active listener? Can you effectively prioritize multiple tasks? Are you reliable and dependable? Do you have excellent interpersonal skills with an emphasis on verbal and written communication? Are your standards for quality high? If so, you might just be perfect for this Remote Customer Service Representative position FULL-TIME CONTACT CENTER WORK SCHEDULEBecause most of our departments operate 24/7, we offer flexible work schedules for full-time call center positions.</p><p>Full-time employees can expect to work 38-40 hours per week. At least one weekend day is required. This is a work-from-home call center position.</p><p><b>NOW ACCEPTING APPLICATIONS FROM:</b></p><p>AL, FL, GA, IN, KS, KY, LA, MI, NM, NC, ND, OH, OK, PA, SC, TN, TX, VA, WI, WV, WY READY TO JOIN OUR TEAM?We understand your time is valuable and that is why we have a very quick and easy application process.</p><p>If you feel that you would be right for this work-from-home call center job serving the essential health care community, please fill out our initial 3-minute, mobile-friendly application.</p><p>We look forward to meeting you</p></div>","company":{"companyType":"Private/Established","name":"CannabisBPO","logoUrl":"/logos/cannabisbpo-0533fc00a84defc3d74630f1d80984bc.jpeg"},"location":{"country":"United States","address":"Sumter, SC, USA","city":"Sumter","stateProvince":"SC"},"frontendLink":"/job-posting/cannabisbpo/customer-service-representative-remote-cannabis-industry/0abf93861a91907c978a86bcc7cb93e0","title":"Customer Service Representative - Remote - Cannabis Industry","hash":"0abf93861a91907c978a86bcc7cb93e0","postingUrl":"https://us.bebee.com/job/20210918-29f012e8a7ac4c65bb3186ac09a23dff"},{"employmentType":"Full-time","postedOn":"6 hours ago","description":"<div><p><b>CSR Job Listing</b><br /><b>About WebJoint: </b><br />WebJoint is a leader in the field of cannabis delivery software, currently serving more than a third of licensed and operating cannabis deliveries in California. In a blooming industry that is expected to grow to $41.5 billion in retail sales by 2025, this company has processed more than $161 million worth of orders in California alone and seeks to expand its operations to all legalized cannabis states. WebJoint is currently expanding into various states across the country and offers an all-in-one system that retailers use to manage their business including, but not limited to: eCommerce, inventory management, driver logistics, and compliant reporting with required seed-to-sale, track-and-trace systems.</p><ul><li><b>Proven concept: </b>More than a third of currently operating cannabis delivery companies in California use WebJoint to manage their business operations.</li></ul><ul><li><b>Exploding industry: </b>The cannabis market is expected to reach $41.5 billion by</li></ul><p>2025, with delivery being the fastest-growing segment.</p><ul><li><b>Growing company: </b>WebJoint has seen a 346% YoY increase in orders delivered through their platform, with 1.9 million deliveries completed in 819 different</li></ul><p>Californian cities and counting.</p><p><b>The Role / Responsibilities: </b></p><ul><li>Train and onboard new customers handed off by the sales department.</li></ul><ul><li>Build and nurture customer relationships. Regularly meet with your customers to understand their needs, and upsell them on features as necessary.</li></ul><ul><li>Represent your customer needs to the Product Management Team.</li></ul><ul><li>Create processes, procedures, and tactics to help reduce customer churn. If there is churn, make sure you accurately document the reasoning.</li></ul><ul><li>Construct strategies around delivering helpful content (tips and tricks, new features, SOPs)</li></ul><ul><li>Maintain HubSpot data changes, record keeping, and overall accuracy for assigned clients.</li></ul><p><b>Qualifications: </b></p><ul><li>Bachelor’s Degree in Computer Science, Marketing, or related field</li><li>A genuine interest in helping businesses be successful and a commitment to continuous improvement.</li></ul><ul><li>2+ years of previous experience in customer success (SAAS) or management in cannabis retail. The ideal candidate would have both, specifically with delivery operations.</li></ul><ul><li>Experience with an in-house CRM tool such as Salesforce, Hubspot, etc.</li><li>Proven record of helping customers hit their goals.</li><li>Proficient in Microsoft Office Suite, specifically Excel and PowerPoint</li><li>Knowledge of customer service practices</li><li>Technical aptitude and ability to learn software programs</li><li>Strong time management, leadership, and organizational skills</li><li>Exceptional ability to communicate and foster positive business relationships</li></ul><ul><li>Proficiency in verbiage for eCommerce and website building softwares ie.</li></ul><p>WordPress, Squarespace, etc.</p><p><b>Work Environment / Schedule: </b></p><p>Remote work with occasional in-person meetings.</p><p>Monday - Friday, 9:30am - 6:30pm</p><p><b>Compensation: </b>$18-20/hour</p><p>Job Type: Full-time</p><p>Pay: Up to $20.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>COVID-19 considerations:<br />The whole team has transitioned to work from home.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>Fully Remote</li></ul><p>Work Location: Remote</p></div>","company":{"name":"WebJoint"},"location":{"address":"Remote"},"frontendLink":"/job-posting/webjoint/customer-success-representative/f1ab743f44d536bc353d72b43b0bdcae","title":"Customer Success Representative","hash":"f1ab743f44d536bc353d72b43b0bdcae","postingUrl":"https://www.indeed.com/job/customer-success-representative-6e80b3b02c72fc14"},{"postedOn":"7 hours ago","description":"<div><div><p>Description</p><div>Driven by a love of plants, Pure Sunfarms is one of Canada’s largest, single-site, licensed producers of high-quality, greenhouse-grown cannabis based in BC’s Fraser Valley (Delta). We are proud to bring together individuals from a wide breadth of industries, backgrounds, and experiences, and promote a culture of belonging where everyone can truly be themselves – in every form of expression that is natural to them. This is our priority and guiding light at Pure Sunfarms, driving our uncompromising approach to quality and success within the Canadian recreational cannabis market. We believe our differences are our strengths, letting us look at cannabis in a whole new light.</div><div></div><div><br />Pure Sunfarms is looking for a Customer Care Coordinator who is passionate about helping the consumers of our products have a great experience. This is a great role for anyone who loves to work with others, enjoys writing, thrives in a fast-paced environment, and has a knack for keeping things organized. The Customer Care Coordinator will work with a team of professionals across communications, community relations, government relations and customer care.</div><div>Essential Functions:</div><ul><li> Crafting responses to consumer questions and inquiries.</li><li> Data entry and administrative support.</li><li> Social media monitoring.</li><li> Maintenance of distribution lists.</li><li> Coordinating material distribution.</li><li> Project management of quarterly reports.</li><li> Development of internal documents.</li></ul><div></div><div>Your Brand, Your Story:</div><ul><li> Post secondary accreditation.</li><li> Administrative or customer service experience.</li><li> Excellent writing.</li><li> Detail-oriented, accountable and self starter.</li><li> Strong project management skills.</li><li> Demonstrated competence with Microsoft Office applications.</li></ul><div>Must have the ability to maintain and pass an RCMP criminal record check, and obtain a security clearance.</div><p></p><p>Additional</p><div>At Pure Sunfarms, we are growing our team with the same care we devote to growing our plants. We’re proud of the diverse and inclusive culture that we’ve built and are excited to learn more about your experiences and how you can contribute to Pure Sunfarms and the cannabis industry.</div></div></div>","company":{"companyType":"Private/Established","name":"Pure Sunfarms Corporation","logoUrl":"/logos/pure-sunfarms-corporation-c66da2f25a44a5e7747d36cca5a40fc8.jpeg"},"location":{"country":"Canada","address":"Delta, BC","city":"Delta","stateProvince":"BC"},"frontendLink":"/job-posting/pure-sunfarms-corporation/customer-care-coordinator/050462d84cd323cf5af8d7597b5c860d","title":"Customer Care Coordinator","hash":"050462d84cd323cf5af8d7597b5c860d","postingUrl":"https://ca.indeed.com/job/customer-care-coordinator-ec9df7bea6044fd9"},{"postedOn":"6 days ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.</li></ul><p><br /></p></div></div><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Pottsboro, TX 75076","city":"Pottsboro","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/b7e82e2367616087117955b0d6cd2476","title":"Fuel Center Cashier","hash":"b7e82e2367616087117955b0d6cd2476","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-ba64b5793641603d"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Looking for full time dispatcher. Must be 21 or older. Dispatcher and/or customer service experience is a plus, but not required. Background check is required.</p><p>We are a CA licensed cannabis delivery service. You can find us on Weedmaps, Ubud Delivery.</p><p>Email us your resume and the best number to reach you at.</p><p>Job Type: Full-time</p><p>Pay: $156.00 per day</p><p>Schedule:</p><ul><li>12 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Are you over the age of 21?</li><li>Do you have dispatch or customer service experience?</li><li>Are you able to start immediately?</li></ul><p>Work Location:</p><ul><li>On the road</li></ul><p>Work Location: On the road</p></div>","company":{"companyType":"Private/Established","name":"UBud Delivery","logoUrl":"/logos/ubud-delivery-51cb2e629f4a2239759098cf96748366.png"},"location":{"country":"United States","address":"Industry, CA","city":"Industry","stateProvince":"CA"},"frontendLink":"/job-posting/ubud-delivery/dispatcher-customer-service/c7d497c7cbdea0e7a726849c82692cf4","title":"Dispatcher/Customer Service","hash":"c7d497c7cbdea0e7a726849c82692cf4","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-b37354240bd97a76"},{"employmentType":"Part-time, Temporary","postedOn":"6 days ago","description":"<div><p>Job description</p><p>The Organization</p><p>At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores. We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The Job</p><p>The Customer Service Agents for the Customer Care Centre (CCC), Cannabis Operations, are responsible for providing superior customer experiences. The Agents will be working with our customers by responding to their issues, concerns and requests for service. Agents will coordinate with our internal teams and customers, resolving customer issues within a timely manner via email, phone, etc. while bringing a positive attitude and being a great team player. The Agents are friendly, detail-oriented, passionate, professional and technology savvy team members who have the ability to create the finest experiences for our internal and external customers. Please review the attached job description for a complete list of duties, qualifications, and competencies. To be considered for this opportunity, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position.</p><p>Enhanced security screening is required.</p><p>Please note: Auxiliary Customer Service Agents are expected to be available for daily recall. Auxiliary positions are on-call, which means that hours of work are not guaranteed and will be subject to availability. Auxiliary Customer Service Agents are pre-scheduled as much as possible, and are on-call up to 35 hours a week. Auxiliary employees can restrict availability upon approval from the Manager, Customer Care Centre. Please clearly indicate your daily availability in your application.</p><p>How To Apply</p><p>Apply online via Indeed. For complete details about this opportunity, including accountabilities, please refer to the details below. For specific position related enquiries, please contact Cisco Pacheco by phone, at <span><a href=\"tel:+1-604-420-8600\">604-420-8600</a></span>.</p><p>Qualifications</p><p>Education and Experience:</p><ul><li>Minimum of two years recent*, related experience in a customer service capacity servicing internal and external clients/customers and successful completion of a certificate/diploma.</li></ul><ul><li>Preferred qualifications include:</li></ul><p>Experience working in a call centre environment.</p><p>Cannabis knowledge, demonstrated through experience in the cannabis industry or courses from an accredited post-secondary institution</p><p>* Recent is defined as occurring within the last five years.</p><p>To be considered for this position, applicants must clearly indicate that they have the following:</p><ul><li>Must be minimum 19 years of age.</li></ul><ul><li>May be required to work a variety of shift patterns; available to work a rotating roster, including evenings and weekends.</li></ul><p>Knowledge of:</p><ul><li>Working knowledge of CRM systems.</li></ul><ul><li>A high level of proficiency in Microsoft Word, Outlook and Microsoft Excel (utilization of formatting and formula functions, skills pertaining to linking documents and sheets and provide recommendations to automate manual processes).</li></ul><ul><li>Working knowledge of Cannabis and educated in consumer trends and current industry.</li></ul><ul><li>Efficient and internet savvy applications encouraged.</li></ul><p>Skills &amp; Abilities</p><ul><li>Demonstrated strong skills in time management, organization and communication.</li></ul><ul><li>Excellent verbal and written communication skills.</li></ul><ul><li>Ability to establish good working relationships both internally and externally in a team environment.</li></ul><ul><li>Proven ability demonstrating strong attention to detail, the ability to work independently, work under pressure to meet deadlines, an aptitude for multitasking and strong follow up skills</li><li>Demonstrated ability to apply and interpret policies/practices.</li></ul><ul><li>Ability to resolve day to day client concerns while meeting or exceeding expectations and maintaining a high level of customer service.</li></ul><ul><li>Able to thrive is a fast paced environment where change is a constant.</li></ul><p>Job Types: Part-time, Temporary</p><p>Salary: $23.50-$26.50 per hour</p><p>Part-time hours: 35 per week</p><p>Job Types: Part-time, Temporary</p><p>Salary: $23.50-$26.50 per hour</p><p>Additional pay:</p><ul><li>Overtime pay</li></ul><p>Schedule:</p><ul><li>10 hour shift</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul></div>","company":{"companyType":"Government","name":"BC Liquor Distribution Branch","logoUrl":"/logos/bc-liquor-stores-0b0a7e4c37734c591e05c3a8aca37857.jpeg"},"location":{"country":"Canada","address":"Burnaby, BC","city":"Burnaby","stateProvince":"BC"},"frontendLink":"/job-posting/bc-liquor-distribution-branch/customer-service-agent-customer-care-centre-cannabis-operations/564abdae90cc45c0847ab25f97209e65","title":"Customer Service Agent, Customer Care Centre, Cannabis Operations","hash":"564abdae90cc45c0847ab25f97209e65","postingUrl":"https://ca.indeed.com/job/customer-service-agent-customer-care-centre-cannabis-operations-63eed7cff8898048"},{"employmentType":"Full-time","postedOn":"9 days ago","description":"<div><p><b>Job Description: </b></p><p>We are a dynamic, well-renowned call center company serving the telephone needs of our medical cannabis patients. This position will entail greeting and directing patient callers by answering the telephone calls of our patients and scheduling them in our multiple locations throughout the state of Florida also determining the nature of the call and directing callers to the appropriate destination and/or following client instructions to obtain a message. You also will be required to make follow-up calls and confirmation calls for the following days. Operators are required to provide accurate, efficient, and professional service to every caller, client, and co-worker. We operate from 6 am-3 pm, serving our East Coast clinics with weekends off.</p><p>Our ideal candidate would be an organized, diligent, and team-oriented individual who excels in conversing professionally with patients on a daily basis. We are looking for someone who is willing to go above and beyond their day-to-day duties to add value to our growing company.</p><p><b>About Our Call Center : </b></p><p>We have been delivering world-class answering, and call center services to medical offices large and small for more than 6 years. We have pioneered many of the concepts that are now commonplace in the industry and our high standards and professionalism have earned us high marks with our patients.</p><p><b>Responsibilities and Duties : </b></p><ul><li>Answer incoming calls and outbound calls as per your training and scheduling patients in multiple clinics throughout the state of Florida.</li><li>Provide quality service by handling each call professionally and efficiently</li><li>Follow company policies and procedures at all times. No exceptions</li><li>Completing special assignments as directed by management</li><li>Be able to work from 6 am-3 pm, with weekends off</li></ul><p><b>Qualifications and Skills : </b></p><ul><li>MUST HAVE CALL CENTER EXPERIENCE! (75-100 calls per person, per day)</li><li>Telephone Skills a MUST</li><li>If you are fluent in Spanish, as well as English, please note that in your resume</li><li>Must be able to type 35-40 wpm and have computer keyboard skills</li><li>Salesforce CRM is a plus!</li><li>Must be able to read/write/communicate professionally and clearly in English</li><li>Must be able to multitask and work under pressure in a fast-paced environment</li><li>Including listening, speaking, talking, typing, and/or reading at the same time</li><li>Must be willing to adapt to changes that may happen daily/weekly/monthly</li><li>Including adapting to changes in schedule, duties, and/or tasks</li><li>Must be able to maintain a positive attitude at all times</li><li>Strong listening skills, attention to detail, and decision-making skills</li><li>Strong work ethic</li><li>Must be able to sit for long periods of time</li><li>Dedicated and career-driven</li><li>Highly developed integrity and commitment to customer satisfaction</li><li>Organization</li><li>Confidentiality</li></ul><p><b>RATE OF PAY: $15.00 to start - FULL TIME 40 HOURS</b></p><p>Job Type: Full-time</p><p>Pay: $15.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Ability to commute/relocate:</p><ul><li>Las Vegas, NV: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>Temporarily due to COVID-19</li></ul></div>","company":{"companyType":"Private/Startup","name":"Green Medical Marketing LLC","logoUrl":"/logos/green-medical-marketing-llc-68eee8e4281b4b8b66bb755333f7b83d.png"},"location":{"country":"United States","address":"Las Vegas, NV 89148","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/green-medical-marketing-llc/call-center-representative/361a2f6a96cb62a983ffde8712a2ac94","title":"Call Center Representative","hash":"361a2f6a96cb62a983ffde8712a2ac94","postingUrl":"https://www.indeed.com/job/call-center-representative-87c5eff6fba2c736"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Reports to: Retail Store Manager</p><p><b>Summary of Position:</b></p><p>Th primary function of Reception is to aid in the customer experience by greeting patients in a timely and welcoming manner.</p><p><b>Front Desk/Reception Primary Duties and Responsibilites:</b></p><p>• *Duties may vary depending on workload, staffing levels and direction from management**</p><p>• Responsible for greeting patients upon arrival and performing initial check in</p><p>• Assists new patients with questions and required forms</p><p>• Provides existing patients with doctor's referrals and notary assistance for change of caregiver forms</p><p>• Updates patient information in MJF; data entry, scanning, mailing and faxing CDPHE/MMED forms</p><p>• Answers incoming phone calls and voice messages</p><p>• Responsible for filing admin/patient paperwork and maintaining an organized file system</p><p>• Assists Manager and Budtenders with various tasks upon request which may include product labeling, bud bar display upkeep and pre-roll creation</p><p>• Reception may be asked to prep phone orders or an order for the next patient in the bud room</p><p>• Upon product delivery, assist managers with Transportation Manifests and/or the counting of products</p><p>• Responsible for checking personal in-box for tasks as well as Memo Board for new staff updates</p><p>• Updates white board which may include staff favorites or running specials</p><p>• Responsible for the daily upkeep of the office, waiting room, employee lounge, bud room and storage room</p><p>• Cleans and sterilizes chop sticks, trimmers, scales and jars</p><p><b>Requirements</b></p><p>• Must be licensed by the State of Colorado Medical Marijuana Enforcement Division</p><p>• Must have friendly, out-going, positive attitude</p><p>• Basic computer skills; Excel, Word, Scanning and Uploading documents</p><p>• Organizational Skills</p><p>• Outstanding Customer Service</p><p>• Excellent Communication Skills</p><p>• Budtender experience is a plus</p><p>• Market Awareness</p><p>GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits</p><p>copy of your resume to [email protected]</p></div>","company":{"companyType":"Public/Growth","name":"Green Man Cannabis","logoUrl":"/logos/green-man-cannabis-395cb74374d9df2f45a162aab51a3c96.jpeg"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/green-man-cannabis/front-desk-reception/57112d79af5b263ff5cb4554dda6ca96","title":"FRONT DESK / RECEPTION","hash":"57112d79af5b263ff5cb4554dda6ca96","postingUrl":"https://tarta.ai/j/TcWn8HsBwQhUzTBVMFYd-front-desk-reception-at-green-man-cannabis"},{"postedOn":"2 days ago","description":"<div><p></p><div><div><div><div><div><p>Reports to: Retail Store Manager</p><p>Summary of Position:</p><p>Th primary function of Reception is to aid in the customer experience by greeting patients in a timely and welcoming manner.</p><p>Front Desk/Reception Primary Duties and Responsibilites:</p><p>**Duties may vary depending on workload, staffing levels and direction from management**</p><ul><li>Responsible for greeting patients upon arrival and performing initial check in</li><li>Assists new patients with questions and required forms</li><li>Provides existing patients with doctor's referrals and notary assistance for change of caregiver forms</li><li>Updates patient information in MJF; data entry, scanning, mailing and faxing CDPHE/MMED forms</li><li>Answers incoming phone calls and voice messages</li><li>Responsible for filing admin/patient paperwork and maintaining an organized file system</li><li>Assists Manager and Budtenders with various tasks upon request which may include product labeling, bud bar display upkeep and pre-roll creation</li><li>Reception may be asked to prep phone orders or an order for the next patient in the bud room</li><li>Upon product delivery, assist managers with Transportation Manifests and/or the counting of products</li><li>Responsible for checking personal in-box for tasks as well as Memo Board for new staff updates</li><li>Updates white board which may include staff favorites or running specials</li><li>Responsible for the daily upkeep of the office, waiting room, employee lounge, bud room and storage room</li><li>Cleans and sterilizes chop sticks, trimmers, scales and jars</li></ul><br /><p></p><p></p><p>Requirements</p><br /><p></p><ul><li>Must be licensed by the State of Colorado Medical Marijuana Enforcement Division</li><li>Must have friendly, out-going, positive attitude</li><li>Basic computer skills; Excel, Word, Scanning and Uploading documents</li><li>Organizational Skills</li><li>Outstanding Customer Service</li><li>Excellent Communication Skills</li><li>Budtender experience is a plus</li><li>Market Awareness</li></ul><br /><p></p><p>GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits</p></div></div></div></div></div><p></p><br /><p>copy of your resume to <b>[email protected]</b></p></div>","company":{"companyType":"Public/Growth","name":"Green Man Cannabis","logoUrl":"/logos/green-man-cannabis-395cb74374d9df2f45a162aab51a3c96.jpeg"},"location":{"country":"United States","address":"Denver, CO 80204","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/green-man-cannabis/front-desk-reception/234653d2128a097e7b4e433003b88dd5","title":"FRONT DESK / RECEPTION","hash":"234653d2128a097e7b4e433003b88dd5","postingUrl":"https://www.indeed.com/job/front-desk-reception-17b107156420d259"},{"postedOn":"10 days ago","description":"<div>Equivalent Experience<br /><br /><b>Description:</b><br />Answering phone calls, product questions, shipping questions, answering customer emails, and inquiries from website<br /><br /><b>Skills:</b><br />Customer service call center, Customer support, Chat support, Inbound call center, customer service, customer service rep, product, cannabis, shipping, emails, website, call center<br />Shopify experience preferred<br /><br /><b>Top Skills Details:</b><br />Customer service call center,Customer support,Chat support,Inbound call center<br /><br /><b>Additional Skills &amp; Qualifications:</b><br />Being comfortable with written and verbal communication<br />Self-directed<br />Sunday-Thursday 9-5<br />$20/hour<br />Providing monitors and headset, must have own laptop<br />High speed internet<br /><br /><b>Experience Level:</b><br />Entry Level<br /><br /><b>About Aston Carter:</b><br />At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.<br /><br />Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.<br /><br />The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.<br /><br />If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call <span><a href=\"tel:+1-888-237-6835\">888-237-6835</a></span> or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.</div>","company":{"companyType":"Private/Established","name":"Aston Carter","logoUrl":"/logos/aston-carter-a978af82de7c944f0501d1ebab1f5eda.png"},"location":{"country":"United States","address":"Pasadena, CA","city":"Pasadena","stateProvince":"CA"},"frontendLink":"/job-posting/aston-carter/customer-service-representative/48dd6ba5a056564abedd8dcd77df9c25","title":"Customer Service Representative","hash":"48dd6ba5a056564abedd8dcd77df9c25","postingUrl":"https://www.indeed.com/job/customer-service-representative-562554ab98f5a26c"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"4 days ago","description":"<div><p><b>Company description</b></p><p>The Higher Cannabis company is a small locally owned and operated retail cannabis store. Looking to build a strong, positive team, to educate our customers on the growing cannabis industry and provide the BEST BUD experience to our community. cannsell and police clearance required</p><p><b>Job description</b></p><ul><li>Tend to customers in store on a need to need basis</li><li>Handle cash</li><li>Be knowledgeable on products we provide and their suppliers</li><li>Have good customer service and a positive attitude</li><li>Multitask</li><li>Time management skills</li><li>Stock and inventory</li><li>Sanitize work surfaces regularly</li><li>Provide support with online orders and phone calls</li></ul><p>Part-time hours: 25 per week</p><p>Expected Start Date: 2021-09-20</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: $15.00-$21.00 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li><li>Tips</li></ul><p>Benefits:</p><ul><li>Casual dress</li><li>Company events</li><li>Flexible schedule</li><li>On-site parking</li><li>Paid time off</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All customers are required to wear a mask, curbside pick up available, surfaces cleaned and sanitized regularly.</p><p>Experience:</p><ul><li>sales: 1 year (preferred)</li><li>customer service: 1 year (preferred)</li></ul><p>Shift availability:</p><ul><li>Day Shift (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"the higher cannabis company"},"location":{"country":"Canada","address":"Windsor, ON","city":"Windsor","stateProvince":"ON"},"frontendLink":"/job-posting/the-higher-cannabis-company/cashier-and-customer-service/ee34577b7218205303f69370af9728a5","title":"Cashier and Customer Service","hash":"ee34577b7218205303f69370af9728a5","postingUrl":"https://ca.indeed.com/job/cashier-and-customer-service-a49b11e89901715a"},{"employmentType":"Full-time","postedOn":"11 days ago","description":"<div><p>There is a position open for a Customer Service Representative at CA licensed, Oakland-based Cannabis Testing Laboratory. The position will be responsible for front office reception, client management, and minor clerical support reporting to the Vice President. The position can be full or part time, depending on the candidate’s needs and availability. Successful candidates must present themselves professionally and with an ease of communication. MJ friendly and experience with quick books a plus.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $25.00 - $30.00 per hour</p><p><b>Benefits:</b></p><p>• Dental insurance</p><p>• Health insurance</p><p>• Life insurance</p><p>• Paid time off</p><p>• Vision insurance</p><p><b>Schedule:</b></p><p>• Monday to Friday</p><p><b>Supplemental Pay:</b></p><p>• Bonus pay</p><p><b>COVID-19 considerations:</b></p><p>The laboratory maintains strict COVID-19 policies including mask mandates, plexiglass barriers, and shields upon request for all employees.</p><p><b>Ability to commute/relocate:</b></p><p>• Oakland, CA 94621: Reliably commute or planning to relocate before starting work (Preferred)</p><p><b>Education:</b></p><p>• Associate (Preferred)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p></div>","company":{"companyType":"Private/Growth","name":"CW Analytical","logoUrl":"/logos/cw-analytical-f7a725d0dc38850f66bbe03676848a29.jpeg"},"location":{"country":"United States","address":"Oakland, CA, USA","city":"Oakland","stateProvince":"CA"},"frontendLink":"/job-posting/cw-analytical/customer-service-representative/71492798316c7e2b9f50057e5d261dee","title":"Customer Service Representative","hash":"71492798316c7e2b9f50057e5d261dee","postingUrl":"https://tarta.ai/j/5OC-z3sBKVDGKatzfWD2-customer-service-representative-in-oakland-ca-at-cw-analytical"},{"postedOn":"9 days ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.</li></ul><p><br /></p></div></div><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Hawkins, TX 75765","city":"Hawkins","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/b0e6dc44636af8f2f3e6c19c9800ef57","title":"Fuel Center Cashier","hash":"b0e6dc44636af8f2f3e6c19c9800ef57","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-c3287f58f10c8bde"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Budtender</p><p>We are looking to employ a Budtender to assist customers in selecting suitable cannabis products. The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You will be trained to answer customers’ questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.</p><p>To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, and outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.</p><p><b>Budtender Responsibilities:</b></p><p>• Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</p><p>• Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.</p><p>• Processing customers' payments using the dispensary's Point of Sale (POS) system, LeafLogix</p><p>• Ensuring that the dispensary is clean and well-organized at all times.</p><p>• Educating customers on the safe use of their selected cannabis products.</p><p>• Correctly weighing, packaging, and labeling cannabis products as required.</p><p>• Checking customers' identification documents to verify that they are of legal age.</p><p>• Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.</p><p><b>Cannabis Consultant Requirements:</b></p><p>• High school diploma or GED.</p><p>• 21 Years of age</p><p>• Experience not required/ location will train</p><p>• Sound knowledge of cannabis strains and their medicinal benefits.</p><p>• Be able to pass a background check.</p><p>• METRC experience highly preferred.</p><p>• Excellent analytical and problem-solving skills.</p><p>• Effective communication skills.</p><p>• Exceptional customer service skills.</p><p>• Full time, Weekends and Holiday's</p><p>Job Type: Full-time</p><p>Pay: $13.00 - $15.00 per hour</p><p><b>Benefits:</b></p><p>• 401(k)</p><p>• Dental insurance</p><p>• Employee discount</p><p>• Flexible schedule</p><p>• Health insurance</p><p>• Paid time off</p><p><b>Schedule:</b></p><p>• Holidays</p><p>• Monday to Friday</p><p>• Weekend availability</p><p><b>Supplemental Pay:</b></p><p>• Tips</p><p><b>COVID-19 considerations:</b></p><p>COVID-19 precautions are in place.</p><p><b>Education:</b></p><p>• High school or equivalent (Preferred)</p><p><b>Experience:</b></p><p>• Customer Service: 1 year (Preferred)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p><p>Work Location: One location</p></div>","company":{"companyType":"Public/Established","name":"Nirvana Center - Center Line, Michigan","logoUrl":"/logos/nirvana-center-dispensaries-4d559d7c1b31efb6003ce72cee1a6649.png"},"location":{"country":"United States","address":"Coldwater, MI, USA","city":"Coldwater","stateProvince":"MI"},"frontendLink":"/job-posting/nirvana-center-center-line-michigan/budtender/ef4d00e4e01fc571c613ce71ca709b93","title":"Budtender","hash":"ef4d00e4e01fc571c613ce71ca709b93","postingUrl":"https://www.salary.com/job/nirvana-center-center-line-michigan/budtender/db4bf63a-2170-4dcc-976c-60c62c0eb5fd"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Overview:</b></p><p>If you’re looking for a predictable job at a big established company, you can stop reading now. If you’re interested in getting in on the ground floor of a rocket ship with proven entrepreneurs and technologists in the fastest growing industry in the world - Cannabis - keep reading!</p><p><b>About the Company:</b></p><p>Join one of the most interesting companies in all of cannabis to be part of a dynamic and passionate team driving innovation in this emerging market. BLAZE Is a venture backed technology startup that is designing the next-generation of software for licensed cannabis operators serving cultivators, manufacturers, distributors and retailers (dispensary and delivery businesses). In less than 3 years the company has picked up hundreds of customers in multiple states. BLAZE’s best in class ERP (enterprise resource planning) software enables companies of any size to streamline their entire business processes with legal compliance, inventory, customer and supply chain management in one unified platform. Customers can rapidly deploy the BLAZE technology with minimal risk, low cost, and maximum flexibility.</p><p><b>About The Role:</b></p><p>BLAZE is looking for a Tier 1 Tech Support Agent for our software solutions in a rapidly expanding client base. The ideal candidate will possess exceptional problem solving skills, excel at prioritizing workloads, have solid attention to detail, with the ability to work well both as a team and independently.</p><p>The Tier 1 Tech Support Agent is responsible for monitoring and responding to all support channels available to our customers. These include email, ticketing system, and phone support. The position will have a rotating schedule with weekend shifts being a part of the normal rotation. Normal support hours are 6:30 am - 8:30 pm PST. The product of this position is a customer that has successfully had their problem resolved and feels it was done so in a timely manner.</p><p>This role is remote, BUT we are only for candidates in the following states and ideally in the metro areas listed for close proximity to other team members.</p><p>Texas (DFW area) Colorado (Denver and Colorado Springs Arizona (Phoenix) Louisiana (Baton Rouge)</p><p>This is a fantastic opportunity to join a fast growing team and help shape our growth within the ever-evolving cannabis space.</p><p><b>Responsibilities</b></p><p>Work issues from the ticketing system (ZenDesk) in a triage manner, prioritizing according to urgency. Answer real-time requests via phone or chat, creating tickets in our ticket system. Escalate tickets to Tier 2 in a warm hand-off as needed. Learn our data migration process for new customers and perform data migrations as needed. Contribute to the BLAZE customer support knowledge base by authoring educational support articles. Work with the team lead for Appcues in order to identify areas of our applications that most need additional self help. Join the onboarding agents from time to time at customer launches in order to gain first hand knowledge of customer use of product. Educate customers on best practices specific to their business needs Be an active part of Continuous Process Improvement by speaking up when process breakdowns occur and propose possible solutions. Provide requirements to the development team based on customer feedback.</p><p><b>About You:</b></p><p>Proven track record of production Bachelor's degree 2-5 years of experience in software technical support Ability to work from home with full efficacy Quiet place to work with a solid internet connection Excellent communication skills as a remote employee Solid experience in Office productivity suites such as MS Office or Google Docs. Specifically strong experience in spreadsheets. Self-motivated with the ability to work well both independently and within a team.</p><p><b>Bonus Points:</b></p><p>Cannabis industry experience in cultivation, distribution, or dispensary/delivery Experience in supporting a delivery service or inventory management SAAS solution SAAS startup experience a plus QA or software testing experience</p><p><b>Benefits and Perks:</b></p><p>Health, Dental, Vision, Life, Disability, 401K Work from home Paid time off (Vacation, Sick, Holidays) Competitive salary A real chance to help shape the growing cannabis industry Work with smart people in a fast-paced environment</p><p>Remote Work with Corporate Offices Located in Newport Beach, CA.</p><p>Powered by JazzHR</p><p>ZhKTAcHg0i</p></div>","company":{"companyType":"Private/Growth","name":"BLAZE","logoUrl":"/logos/blaze-838bb78e87cd13284505f57479271443.png"},"location":{"country":"United States","address":"Dallas, GA, USA","city":"Dallas","stateProvince":"GA"},"frontendLink":"/job-posting/blaze/technical-support-agent-tier-1-saas/988286259413f572fc73ef987774e9bd","title":"Technical Support Agent - Tier 1 (SaaS)","hash":"988286259413f572fc73ef987774e9bd","postingUrl":"https://www.whatjobs.com/jobs/Technical-Support-Agent/Dallas/543811189"},{"employmentType":"Full-time","postedOn":"6 days ago","description":"<div><p><b>Reena Group of Companies</b> provide support to the health and wellness industry by providing Analytical Testing, Regulatory Affairs and Contract Manufacturing services.</p><p><b>www.thereenagroup.com</b></p><p>As an Customer Service Coordinator / Order Management , you will be responsible for provides customer service to customers in Canada providing information on products, pricing, order entry, order status &amp; shipping arrangements .</p><p><b>Job Description: </b></p><ul><li>Perform inside sales functions by sending cold emails, calling customers and encouraging sales in-house</li></ul><ul><li>Enter daily orders from customers</li></ul><ul><li>Respond to customer inquiries timely resolving product or service problems via email or phone</li><li>Coordinate orders with Production and Customer</li></ul><ul><li>Check daily open orders and back-orders to ensure products are being shipped</li></ul><ul><li>Assist other team members with daily distribution of work and for coverages</li></ul><ul><li>Be punctual and conscientious about serving customers</li></ul><ul><li>Respect confidentiality</li></ul><ul><li>Take and process credit card payments accurately</li></ul><p><b>Qualifications: </b></p><ul><li>Post-secondary education preferred</li><li>2-3 years of similar customer service or inside sales experience supporting order entry and a variety of in-office customer support functions</li><li>Must have excellent written and oral communication skills to write clear emails to customers and to respond to phone inquiries</li><li>Strong Microsoft computer skills and ability to quickly learn in-house systems</li><li>Attention to detail and inputting accuracy is needed</li><li>Experience working in a team environment demonstrating flexibility, adaptability and working in a high-volume, fast paced environment</li><li>Strong analytical and problem-solving skills to understand processes and where customers may be experiencing issues and how to resolve issues</li></ul><p><b>Operations During COVID-19:</b></p><p>We continue to closely monitor the COVID-19 situation as well we are working to comply with advice being provided by both levels of the Canadian government.</p><p>Our parent company, Reena Group provides essential goods and services to the pharmaceutical, food, natural health products and medical cannabis industries, who are playing a pivotal role in responding to the crisis by ensuring the availability of products and supplies necessary to respond medically and economically both in Canada and the United States.</p><p>During this unprecedented time, our number one priority is the safety of our employees, customers and communities. To continue our operations we have proactively adopted modified working practices, and taken all the warranted precautions to mitigate the risk of COVID-19 transmission and to ensure a safe environment to ensure that we comply with the principles of social distancing.</p><p>Job Type: Full-time</p><p>Salary: $38,000.00-$40,000.00 per year</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Experience:</p><ul><li>customer service: 2 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Reena Group of Companies","logoUrl":"/logos/reena-group-0e0816809c00afb0b1ea75ae30f1bfa2.png"},"location":{"country":"Canada","address":"Mississauga, ON","city":"Mississauga","stateProvince":"ON"},"frontendLink":"/job-posting/reena-group-of-companies/customer-service-coordinator-order-management/1d50d180a35885b990a99c3645dc7a1b","title":"Customer Service Coordinator / Order Management","hash":"1d50d180a35885b990a99c3645dc7a1b","postingUrl":"https://ca.indeed.com/job/customer-service-coordinator-order-management-0d0f4276adcf7c6f"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>We are a new and growing legal cannabis delivery service. We are looking for dispatchers / customer service representative who are excited about building a new operation and creating a positive and sustainable culture for our new brand. We are willing to teach the right person about cannabis, however personality is a must ! If you want to compete in sales or have worked in restaurants, coffee or high pressure jobs We might be looking for you!</p><p>Overview – This role is responsible for the customer’s experience with our brand and products. This means being on-time, accurate, friendly and safe. The sale/dispatch role carries an enhanced responsibility to execute procedures regarding inventory, safety, security and sales.</p><p>Responsibilities -</p><p>• Act with integrity in all things.</p><p>• Accept, verify and process new delivery customers</p><p>• Provide the customer with product solutions that exceed their expectations.</p><p>• Execute the detailed and specific procedures described in the Delivery SOP's</p><p>• Accurately conduct sales and inventory transactions as prescribed by the company POS system including the picking and staging of delivery orders.</p><p>• Observe all company policies, rules and regulations.</p><p>• Maintain detailed knowledge of all products including effects, inventory levels and promotions.</p><p>• Promote a team first working environment.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $18.00 - $19.00 per hour</p><p><b>Benefits:</b></p><p>• Employee discount</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Holidays</p><p>• Weekend availability</p><p><b>Ability to commute/relocate:</b></p><p>• Walnut Creek, CA 94597: Reliably commute or planning to relocate before starting work (Preferred)</p><p><b>Experience:</b></p><p>• Dispatching: 1 year (Preferred)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p></div>","company":{"name":"Cannabis Company"},"location":{"country":"United States","address":"Walnut Creek, CA, USA","city":"Walnut Creek","stateProvince":"CA"},"frontendLink":"/job-posting/cannabis-company/dispatcher-customer-service/4dcce4c8c1ddaf66b3d70976ec8b5021","title":"Dispatcher/Customer Service","hash":"4dcce4c8c1ddaf66b3d70976ec8b5021","postingUrl":"https://www.salary.com/job/cannabis-company/dispatcher-customer-service/4c4aadb3-b4d1-4fe3-b590-f7bd1debbf0a"}]