1246 results
Customer Service in Cologne Cannabis Raymar, IA, USA
NaN days ago
TT-66 - Customer Service Representative Cannabis Supply Hamilton, ON
NaN days ago
Customer Experience Representative (Occasional) - Sussex Cannabis NB Sussex, NB
NaN days ago
Customer service representative Craft Cannabis Nashville, TN, USA
NaN days ago
Customer Experience Representative (Occasional) - Sackville Cannabis NB Canada
NaN days ago
Dispatcher/Customer Service/ Sales - Cannabis Company Cannabis Company California, USA
NaN days ago
[WA-218] | Bilingual Sales and Support Agent Aurora Cannabis Vancouver, BC
NaN days ago
Customer Experience Representative (Occasional) - Rothesay Ave... Cannabis NB Canada
NaN days ago
Customer Experience Representative (Occasional) - Lansdowne Ave... Cannabis NB Canada
NaN days ago
Customer Success Manager Auxly Cannabis Charlottetown, PE
NaN days ago
Customer Service Clarity Cannabis Canada
NaN days ago
Customer Experience Representative (Occasional) - Bathurst Cannabis NB Canada
NaN days ago
Guide mihi cannabis Canada
NaN days ago
Customer Experience Representative (Occasional) - St Stephen Cannabis NB Canada
NaN days ago
Customer Experience Representative (Occasional) - St Stephen Cannabis NB Saint Stephen, NB
NaN days ago
Intake Specialist Aurora Cannabis St. Catharines, ON
NaN days ago
Customer Experience Representative (Occasional) - St Stephen Cannabis Nb Toronto, ON
NaN days ago
Manager, Client Care Aurora Cannabis Canada
NaN days ago
Manager, Client Care - Registration (Various, BC, CA) Aurora Cannabis Victoria, BC
NaN days ago
Customer service Cannabis-Startups.com Raymond, IA, USA
NaN days ago
Client Care Specialist, Veteran Concierge Team (Remote) Aurora Cannabis Canada
NaN days ago
customer service supervisor - retail - (MB867) City Cannabis Vancouver, BC
NaN days ago
Guest Relations Ambassador Cloud Cannabis Clinton, MI, USA
NaN days ago
Concierge Cloud Cannabis Algonac, MI, USA
NaN days ago
Customer Experience Representative (Occasional) - Moncton, Main St. Cannabis NB Canada
NaN days ago
Customer Experience Representative (Occasional) - Tracadie Cannabis NB Tracadie-Sheila, NB
NaN days ago
Customer service distribution Connected Cannabis Sacramento, CA, USA
NaN days ago
Front Desk Receptionist - Levels Cannabis Levels Cannabis Center Line, MI, USA
NaN days ago
Client Care Specialist, Veteran Concierge Team Aurora Cannabis Markham, ON
NaN days ago
Front Desk Clerk Cloud Cannabis Shelby, MI, USA
NaN days ago

Customer Service in Cologne

Cannabis Raymar, IA, USA
Apply Now Copy link

• We are looking forward to receiving your application (CV, motivation with details of your availability and salary expectations)YOUR TERRAINrecording and processing incoming customer enquiries by telephone or e-mailsupport of the sales staff in the assistance of pharmaciesmaintenance of the customer base, incl.

• acquisition and preparation of new customersreclamation managementimplementation of customer loyalty measuressupport of various projects in the area of customer service/salesHERE'S HOW YOU CONVINCE USYou can identify with our mission to revolutionize the European market for cannabinoid therapies and you want to make a big contribution by providing customer service to pharmacies.

• To achieve this we live a clear "people first" culture - no matter if patients or our employees: people always come first.

• Our CultureAt Makers from Cannabis Startups our values guide our behavior and decision making.

• We are a purpose-driven company that takes pride in:An excellent and ambitious team with a clear vision: we are building the infrastructure of the European cannabis revolutionA people first culture customers, patients and employees are the focus of everything we do.

• We want the best for themA transparent environment with a lot of responsibility - we want our employees to develop a high degree of ownershipContinuous improvement - mistakes are not bad as long as we take advantage of them by learning

[{"function":["Customer Service"],"description":"<div><p>• We are looking forward to receiving your application (CV, motivation with details of your availability and salary expectations)YOUR TERRAINrecording and processing incoming customer enquiries by telephone or e-mailsupport of the sales staff in the assistance of pharmaciesmaintenance of the customer base, incl.</p><p>• acquisition and preparation of new customersreclamation managementimplementation of customer loyalty measuressupport of various projects in the area of customer service/salesHERE'S HOW YOU CONVINCE USYou can identify with our mission to revolutionize the European market for cannabinoid therapies and you want to make a big contribution by providing customer service to pharmacies.</p><p>• To achieve this we live a clear \"people first\" culture - no matter if patients or our employees: people always come first.</p><p>• Our CultureAt Makers from Cannabis Startups our values guide our behavior and decision making.</p><p>• We are a purpose-driven company that takes pride in:An excellent and ambitious team with a clear vision: we are building the infrastructure of the European cannabis revolutionA people first culture customers, patients and employees are the focus of everything we do.</p><p>• We want the best for themA transparent environment with a lot of responsibility - we want our employees to develop a high degree of ownershipContinuous improvement - mistakes are not bad as long as we take advantage of them by learning</p></div>","company":{"website":"alcp.org.nz","companyType":"Public/Startup","name":"Cannabis"},"location":{"country":"United States","address":"Raymar, IA, USA","city":"Raymar","stateProvince":"IA"},"frontendLink":"/job-posting/cannabis/customer-service-in-cologne/0f892cce8eb68dccc430980921444046","title":"Customer Service in Cologne","category":"Medical & Healthcare","hash":"0f892cce8eb68dccc430980921444046","postingUrl":"https://jobsearcher.com/j/customer-service-in-cologne-at-cannabis-in-raymar-ia-pkqRx41","timestamp":1648905350937,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p><b>Basic Function:</b></p><p>Under the direction of the Store Manager, the main role of this position is to provide a superior customer service experience to every person that enters the store. You will be responsible for greeting each customer, inquiring about their needs, providing the education they require to make a well-informed purchase. The expectation is that every customer will be 100% satisfied, guaranteed to return. This position may rotate from floor to checkout, therefore accurate entry of orders into the POS system, dispensing change and receipts and balancing the till at the end of the shift is required.</p><p><b>Responsibilities &amp; Tasks:</b></p><p>1. Develop and maintain strong customer service skills.</p><p>2. Maintain up to date knowledge of all products being sold in the store so that you can educate customers on cannabis products and accurately relay information.</p><p>3. Maintain confidentiality and privacy of company business and customer information.</p><p>4. Double check every order for accuracy with the customer.</p><p>5. Navigate the POS system, provide accurate change and receipts and balance till.</p><p>6. Sign in and out of shift to ensure proper reconciliation of hours.</p><p>7. Comply with all company policies and procedures, code of conduct and government legislations.</p><p>8. Promote the safe use of cannabis.</p><p>9. Contribute to the cleanliness of store by assisting with shift cleaning tasks.</p><p>10. Maintain a healthy and safe workplace at all times or take corrective action.</p><p>11. Work co-operatively with others in a team orientated approach.</p><p>12. Participates in training and professional development as required.</p><p>13. Represent the company in a professional manner at all times.</p><p>14. Participates in team meetings.</p><p>15. Participates in monthly meeting with supervisor.</p><p>16. Communicate in a professional manner at all times.</p><p>17. Utilize the problem solving model to address any conflicts that may arise.</p><p>18. Remain abreast on all internal communication forums.</p><p>Job Type: Part-time</p><p>Salary: $17.00 per hour</p><p><b>Schedule:</b></p><p>- 10 hour shift</p><p>- 12 hour shift</p><p>- 8 hour shift</p><p>- Monday to Friday</p><p>- Weekend availability</p><p><b>Experience:</b></p><p>- sales: 1 year (preferred)</p><p>- customer service: 1 year (preferred)</p><p>Expected start date: 2021-08-23</p></div>","company":{"companyType":"Private/Startup","name":"Cannabis Supply","logoUrl":"/logos/cannabis-irrigation-supply-75d999f2b2b79bcfb149f899dc537b3d.png"},"location":{"country":"Canada","address":"Hamilton, ON","city":"Hamilton","stateProvince":"ON"},"frontendLink":"/job-posting/cannabis-supply/tt-66-customer-service-representative/5c920fc60f09058887162477cf33b304","title":"TT-66 - Customer Service Representative","category":"Retail","hash":"5c920fc60f09058887162477cf33b304","postingUrl":"https://www.kitjob.ca/job/22700671/tt-66-customer-service-representative-hamilton/","timestamp":1643811922805,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative</p><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Sussex, NB","city":"Sussex","stateProvince":"NB"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-sussex/54fa1ffbcae5a2abd4107efbf8655e2d","title":"Customer Experience Representative (Occasional) - Sussex","category":"Government","hash":"54fa1ffbcae5a2abd4107efbf8655e2d","postingUrl":"https://www.glassdoor.ca/job-listing/customer-experience-representative-occasional-sussex-cannabis-nb-JV_IC2295049_KO0,52_KE53,64.htm?jl=1007614542535","timestamp":1643897898580,"postedOn":"NaN days ago"},{"salaries":[{"salaryStart":"$25k","salaryEnd":"$44k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/nashville-customer-service-representative-salary-SRCH_IL.0,9_IM604_KO10,41.htm"},{"salaryStart":"$22k","salaryEnd":"$51k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Nashville,TN"},{"salaryStart":"$11","salaryEnd":"$19","currency":"US","source":"Payscale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/4040c093/Nashville-TN"}],"function":["Customer Service"],"description":"<div><p>Craft Cannabis is looking for a customer-oriented field sales representative. We need someone energetic, personable, and excited to get out and connect with our customer base.</p><p>Craft Cannabis is a leader in the Nashville hemp industry and growing rapidly, meaning there is a lot of opportunity and a lot to learn</p><p>We need a reliable, organized, and enthusiastic person to join our team!</p><p><b>Responsibilities</b></p><p>• Manage incoming calls</p><p>• Generate sales leads</p><p>• Identify and assess customers needs to achieve satisfaction</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication</p><p>• Provide accurate, valid and complete information by using the right methods / tools</p><p>• Meet personal / customer service team sales targets and call handling quotas</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</p><p>• Keep records of customer interactions, process customer accounts and file documents</p><p>• Follow communication procedures, guidelines and policies</p><p>• Take the extra mile to engage customers</p><p><b>Skills</b></p><p>• Proven customer support experience or experience as a client service representative</p><p>• Track record of over-achieving quota</p><p>• Strong phone contact handling skills and active listening</p><p>• Familiarity with CRM systems and practices</p><p>• Customer orientation and ability to adapt / respond to different types of characters</p><p>• Excellent communication and presentation skills</p><p>• Ability to multi-task, prioritize, and manage time effectively</p><p>• High school degree</p><p>Job Type : Full-time</p><p>Pay : $18.00 - $20.00 per hour</p><p><b>Benefits :</b></p><p>Employee discount</p><p><b>Schedule :</b></p><p>• Monday to Friday</p><p>• Weekend availability</p><p><b>Supplemental Pay :</b></p><p>Commission pay</p><p><b>Ability to commute / relocate :</b></p><p>Nashville, TN 37211 : Reliably commute or planning to relocate before starting work (Preferred)</p><p><b>Education :</b></p><p>High school or equivalent (Preferred)</p><p>Application Deadline : 12 / 04 / 2021</p><p>Last updated : 2022-02-03</p></div>","company":{"companyType":"Private/Startup","name":"Craft Cannabis","logoUrl":"/logos/craft-cannabis-company-a1cab9d377f9c9417a2fb55622c158d2.png"},"location":{"country":"United States","address":"Nashville, TN, USA","city":"Nashville","stateProvince":"TN"},"frontendLink":"/job-posting/craft-cannabis/customer-service-representative/6e4f7c0529f917675fb50247c8692b3b","title":"Customer service representative","category":"Agriculture & Farming","hash":"6e4f7c0529f917675fb50247c8692b3b","postingUrl":"https://www.talent.com/view?id=b2480e569009","timestamp":1643985497194,"postedOn":"NaN days ago","salary":"$25k - $44k"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative</p><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-sackville/a02fc5ff243a3a13e2a5914c4986b9ca","title":"Customer Experience Representative (Occasional) - Sackville","category":"Government","hash":"a02fc5ff243a3a13e2a5914c4986b9ca","postingUrl":"https://www.glassdoor.ca/job-listing/customer-experience-representative-occasional-sackville-cannabis-nb-JV_KO0,55_KE56,67.htm?jl=1007642016801","timestamp":1645022439329,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>Welcome to the Latest Job Vacancies Site 2022 and at this time we would like to inform you of the Latest Job Vacancies from the Cannabis Company with the position of Dispatcher/Customer Service/ Sales - Cannabis Company which was opened this.</p><p>If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Dispatcher/Customer Service/ Sales - Cannabis Company Redwood City below matches your qualifications. Good Luck: D</p><p>Accurately conduct sales and inventory transactions as prescribed by the company POS system including the picking and staging of delivery orders.</p><p>• Company Name : Cannabis Company</p><p>• Open Position : Dispatcher/Customer Service/ Sales - Cannabis Company Redwood City</p><p>• Location Job Redwood City, CA 94063</p><p>• Country Job : US</p><p><b>How to Submit an Application:</b></p><p>After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Dispatcher/Customer Service/ Sales - Cannabis Company job info - Cannabis Company Redwood City, CA 94063 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Dispatcher/Customer Service/ Sales - Cannabis Company job info - Cannabis Company Redwood City, CA 94063 in 15-02-2022 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.</p><p>Cannabis Company |</p><p>Redwood City, CA 94063</p><p>Redwood City, CA 94063</p><p><b>CA</b></p><p><b>US</b></p><p>15-02-2022</p></div>","company":{"name":"Cannabis Company"},"location":{"country":"United States","address":"California, USA","stateProvince":"CA"},"frontendLink":"/job-posting/cannabis-company/dispatcher-customer-service-sales-cannabis-company/10c52aaac524accc4a5d6d45130030df","title":"Dispatcher/Customer Service/ Sales - Cannabis Company","category":"Retail","hash":"10c52aaac524accc4a5d6d45130030df","postingUrl":"https://idblogo.com/job/72fa782e33d0e0fd/dispatchercustomer-service-sales-cannabis-company.html","timestamp":1645102667032,"postedOn":"NaN days ago"},{"salaries":[{"salaryStart":"$43k","salaryEnd":"$47k","currency":"","source":"Glassdoor","position":"Bilingual Customer Service Representative","type":"per year","url":"https://www.glassdoor.ca/Salary/Sage-Bilingual-Customer-Service-Representative-Vancouver-Salaries-EJI_IE1150.0,4_KO5,46_IL.47,56_IM972.htm"}],"function":["Customer Service"],"description":"<div><p>Reporting to the Sales and Support Lead at our Client Care Call Centre, the Bilingual Sales and Support Agent will assist clients in understanding the basic procedures and processes surrounding obtaining and using a prescription for medicinal Cannabis.</p><p><b>The responsibilities of the successful candidate will include, but are not limited to the following :</b></p><p><b>MAIN RESPONSIBILITIES :</b></p><p>- Providing excellent customer service and greeting each client with enthusiasm in both English &amp; French</p><p>- Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>- Understanding the client’s needs through permissive questioning and identifying opportunities to promote other attributes of our brand</p><p>- Answer inbound sales calls, receive and process order requests from clients, caregivers and health care practitioners</p><p>- Ability to deal with irate clients while maintaining a positive and enthusiastic attitude.</p><p>- Resolve any complaints using critical thinking skills and maintain documentation of each interaction for Health Canada</p><p>- Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>- Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>- Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>- Ability to adapt quickly to changes that affect the department such as legislation and regulation amendments, internal practices, Internal department specializations and technical training that applies to the industry</p><p>- Maintaining a high level of communication between the sales &amp; support team and the other departments in client care</p><p>- Ability to manage various types of clients and demonstrate empathy</p><p>- Troubleshoot and navigate shipping and registration account issues</p><p>- Follow up with client requests submitted by means of our various platforms (i.e., credits,</p><p>- Redirecting clients to appropriate departments by assessing call and forwarding to relative queue</p><p>- Answering general inquiries about products and processes of Aurora</p><p><b>JOB REQUIREMENTS :</b></p><p>- Minimum Grade 12 diploma</p><p>- Fluent in English &amp; French (Verbal &amp; Written)</p><p>- Minimum 2 to 4 years of experience in customer service</p><p>- Proven customer service skills in a fast-paced environment</p><p>- Significant understanding of Cannabis Regulations</p><p>- Excellent computing skills (MS Office, Ample, Zendesk, Mac OS)</p><p>- Effective communicator (verbal and written)</p><p>- Support and service oriented with the ability to multi-task</p><p>- Experience in the Medical Cannabis industry an asset</p><p>- Up to date on industry related information and processes regarding methods of consumption and legislation</p><p>- Ability to pass and maintain a criminal record check</p><p>As a condition of employment, all candidates must provide proof of vaccination against COVID-19 or receive an approved medical or human rights accommodation prior to commencing employment with Aurora.</p><p>If proof of vaccination is not provided or a request for accommodation is not approved, the offer of employment will be rescinded.</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps.</p><p>You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities.</p><p>If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/aurora-cannabis/wa-218-bilingual-sales-and-support-agent/752f38609f8a6652993b68fc617f5ab5","title":"[WA-218] | Bilingual Sales and Support Agent","category":"Medical & Healthcare","hash":"752f38609f8a6652993b68fc617f5ab5","postingUrl":"https://www.kitjob.ca/job/23610232/wa-218-bilingual-sales-and-support-agent-vancouver/","timestamp":1645198814382,"postedOn":"NaN days ago","salary":"$43k - $47k"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative</p><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-rothesay-ave/cdd674446ea898e1a7b4c19d9a6c3ab9","title":"Customer Experience Representative (Occasional) - Rothesay Ave...","category":"Government","hash":"cdd674446ea898e1a7b4c19d9a6c3ab9","postingUrl":"https://www.glassdoor.ca/job-listing/customer-experience-representative-occasional-rothesay-ave-saint-john-cannabis-nb-JV_KO0,69_KE70,81.htm?jl=1007635711119","timestamp":1644673443446,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative</p><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-lansdowne-ave/586ea85a7fd8d38696423702a73fb9e5","title":"Customer Experience Representative (Occasional) - Lansdowne Ave...","category":"Government","hash":"586ea85a7fd8d38696423702a73fb9e5","postingUrl":"https://www.glassdoor.ca/job-listing/customer-experience-representative-occasional-lansdowne-ave-saint-john-cannabis-nb-JV_KO0,70_KE71,82.htm?jl=1007635711096","timestamp":1644589123740,"postedOn":"NaN days ago"},{"salaries":[{"salaryStart":"$90k","salaryEnd":"$150k","currency":"","source":"Salary.com","position":"Customer Success Manager","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-success-manager-salary/pe-canada"},{"salaryStart":"$47k","salaryEnd":"$51k","currency":"","source":"Glassdoor","position":"Customer Success Manager","type":"per year","url":"https://www.glassdoor.ca/Salary/Wagepoint-Customer-Success-Manager-Halifax-Salaries-EJI_IE842342.0,9_KO10,34_IL.35,42_IM984.htm"}],"function":["Customer Service"],"description":"<div><p><b>About the Company:</b></p><p>Dosecann is a world-class developer of innovative cannabis products for the wellness-focused consumer, wholly owned by Auxly Cannabis Group Inc. Proudly processed at Auxly’s 55,000 sq. ft., state-of-the-art facility in Charlottetown, Prince Edward Island, Dosecann products are developed and manufactured on-site by a world-class team of scientists and experts, ensuring high-quality, precision and consistency. Dosecann’s wellness products, available at licensed cannabis retailers across Canada, consist of non-GMO capsules and oils. Built on the pillars of quality, safety, and efficacy, Dosecann is cannabis – down to a science. Learn more at www.dosecann.com and stay up to date at Twitter: @Dosecann; Instagram: @dosecann; Facebook: @dosecann.</p><p><b>Overview:</b></p><p>Based out of Charlottetown, PEI Dosecann Cannabis is currently looking for a Manager, Customer Success to join our Regulatory Affairs and Operations teams. Reporting to the Vice President, Associate General Counsel Regulatory Affairs and Operations, the ideal candidate aspires to work in the growing cannabis field with an award-winning team!</p><p>Auxly loves our customers and has made customer service a priority by ensuring all customers are heard and all concerns are addressed in a timely and caring manner. The Manager, Customer Success will champion the Auxly VIP Customer Success experience by holding responsibility for receiving, processing, and responding to customer inquiries, feedback, and complaints received by phone, email, and social media, across all Auxly brands (Back Forty, Dosecann, Foray, Kolab Project, Robinsons).</p><p>This role entails a remote management of our amazing Customer Success Representative. The Manager, Customer Success will liaise and coordinate with the Commercial, Marketing, Regulatory Affairs, Quality, and Provincial/Territorial boards and retailers. Working with on-site subject matter experts (SME’s), the Manager, Customer Success will become a product and troubleshooting guru across all of Auxly’s brands.</p><p><b>What can you expect to do:</b></p><p>• Embody Auxly and Dosecann's mission, and strategy, and act in a responsible, ethical, and honest manner while consistently leading by example.</p><p>• Remotely manage the Customer Success Representative by communicating role expectations; planning, monitoring, coaching and appraising job results.</p><p>• Create and implement Customer Success policies, procedures, and productivity standards to ensure no customer inquiry or concern is left behind, applying the Auxly VIP customer experience.</p><p>• Develop and sustain a solid understanding of Auxly’s entire product portfolio including oils, vapes, edibles, topicals, whole flower, and pre-rolls.</p><p>• Develop a comprehensive understanding of typical business challenges faced by customers, and objectives to appropriately map Auxly’s product features and business benefits to address their needs.</p><p>• Work closely with the Regulatory Affairs, Commercial, Quality, and Marketing teams to troubleshoot customer success issues, track next steps, escalate where needed, and follow-up promptly to ensure customer expectations are exceeded.</p><p>• Acquire and maintain solid knowledge of Canadian Cannabis Regulations and Provincial/Territorial legislations.</p><p>• Organize and lead meetings in order to ensure internal alignment on customized customer care solutions, escalation inquires, and product reviews.</p><p>• Provide strategic consultation and demonstrate measurable value at every customer interaction.</p><p>• Input, manage, and maintain an information database regarding customer inquiries on the internal Quality Management System.</p><p>• Be a customer advocate and drive innovation, best practices, and process improvement.</p><p>• Other related tasks as assigned and as operationally required.</p><p><b>What we are looking for :</b></p><p>• 3-5 years of relevant experience in a customer resolution, customer success, customer retention or an account management role with previously demonstrated success in providing excellent customer experience.</p><p>• Proactive interest to increase customer satisfaction and deepen customer relationships, as well as a keen interest in continuous learning and improvement.</p><p>• Ability to partner with customers in developing customized and tailored solutions to their issues, timely escalation as required.</p><p>• Build and maintain relationships internally with multi-site stakeholders, remote cross-functional teams, and externally with customers.</p><p>• Excellent listening and communication skills at all business levels and display effective interpersonal skills.</p><p>• Technically savvy with an intrinsic desire to build and support relationships and expand Auxly product use within a customer environment.</p><p>• Efficient and able to prioritize and allocate time and resources to and focus on multiple projects in a fast-paced, scale up environment.</p><p><b>What will set you apart:</b></p><p>• Bilingualism in French.</p><p>• Previous experience in the cannabis industry in a closely related role.</p><p>Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We would love to talk and determine together whether you could be a great fit.</p><p><b>Â :</b></p><p>Dosecann. is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for their interest, however, only those selected for an interview will be contacted.</p><p>We provide accommodation for job applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation</p></div>","company":{"website":"auxly.com","companyType":"Private/Growth","name":"Auxly Cannabis","logoUrl":"/logos/auxly-cannabis-group-inc-56917990efed42457bbac5214a4a8b4d.jpeg"},"location":{"country":"Canada","address":"Charlottetown, PE","city":"Charlottetown","stateProvince":"PE"},"frontendLink":"/job-posting/auxly-cannabis/customer-success-manager/e60901479e79e548b9700532b5fa619c","title":"Customer Success Manager","category":"Manufacturing","hash":"e60901479e79e548b9700532b5fa619c","postingUrl":"https://ca.mncjobz.com/jobs/customer-success-manager-charlottetown-1069848","timestamp":1644232206741,"postedOn":"NaN days ago","salary":"$90k - $150k"},{"function":["Customer Service"],"description":"<div><p>Budtender, Employment Opportunity</p><p>Come, walk through our doors and into the world of Clarity. Our store is beautiful, our team is friendly, knowledgeable, and love what they do.</p><p>We are looking for our next leader, is this you?</p><p>We are seeking an addition to our team who who fosters teamwork, and a culture of learning so that we build one another up and execute on excellence for our customers.</p><p>We offer store discounts, tasting specials, free swag, professional development and more!</p><p>Tell us your story, include your resume and let us see what happens.</p><p>You can apply by leaving your resume at our store or through our posting on Indeed.</p><p>Job Types: Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p><b>Additional pay:</b></p><p>• Tips</p><p><b>Benefits:</b></p><p>• Store discount</p><p><b>Education:</b></p><p>• Secondary School (preferred)</p><p><b>Experience:</b></p><p>• customer service: 1 year (preferred)</p><p>• cannabis: 1 year (preferred)</p></div>","company":{"companyType":"Private/Established","name":"Clarity Cannabis","logoUrl":"/logos/clarity-cannabis-5a98dbbb088ab9be0b3479a448e93a27.png"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/clarity-cannabis/customer-service/a8381564a2f1197be0bec705789e0927","title":"Customer Service","category":"Medical & Healthcare","hash":"a8381564a2f1197be0bec705789e0927","postingUrl":"https://jobs.laimoon.com/jobs/externalview/32144597","timestamp":1644232205993,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative</p><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-bathurst/69175cd5364bf4f1f616b91a5b40d6d2","title":"Customer Experience Representative (Occasional) - Bathurst","category":"Government","hash":"69175cd5364bf4f1f616b91a5b40d6d2","postingUrl":"https://www.glassdoor.ca/job-listing/customer-experience-representative-occasional-bathurst-cannabis-nb-JV_KO0,54_KE55,66.htm?jl=1007629524236","timestamp":1644412193918,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p><b>the mission:</b></p><p>at mīhī, we’re passionate about inspiring people to live life to the fullest. play hard, laugh loud and never settle. with that philosophy in mind, we’re looking for a not-your-average guide for our retail store. after all, we’re not selling designer shoes or corporate ties. we’re building canada’s most customer-focused cannabis retail experience.</p><p><b>what you’ll do:</b></p><p><b>honouring mīhī’s commitment to inspire guests to never settle for less than living life fully, the guide ensures a welcoming place where people can discover the role cannabis plays in their lives. that special person who never settles for giving your customers anything less than the care, service and guidance they deserve. additional responsibilities of the guide include:</b></p><p>• being the face of mīhī and make our guests feel welcome and comfortable</p><p>• guiding guests by sharing knowledge and passion for cannabis</p><p>• improving cannabis knowledge by being constantly curious and participating in education on new products, strains, consumption methods, and industry trends in order to provide the highest level of individualized service and experience to guests</p><p>• promoting a work environment that is positive, inclusive, and put our guests at the center of everything we do</p><p>• assisting with store maintenance including stocking shelves, merchandising, and tidying</p><p>• using digital technology as a sales aid and process customer sales transactions with POS machine, including returns and exchanges as permitted</p><p>• supporting store opening and closing duties</p><p>• participating in inventory management and loss prevention duties and best practices</p><p>• assisting with back of house duties including picking and packing of cannabis products</p><p>• following all company policies, procedures and applicable government legislation</p><p>• other duties as required</p><p><b>who you are:</b></p><p><b>you understand the best customer experience is about making meaningful connections with guests. warm, caring and always receptive, you believe the world is full of friends you haven’t met yet. you’re a humble master—you command a vast knowledge of cannabis products but don’t need to show it off. you take respect, honesty and integrity seriously but know fun is the real secret of life. you also have:</b></p><p>• minimum 1-year of retail experience</p><p>• passion, curiosity, enthusiasm, or experience with cannabis products</p><p>• exceptional communication and active listening skills</p><p>• age of 19 +</p><p>• flexible schedule with ability to work weekends</p><p>• comfortable standing for long periods of time and ability to lift 5-30lbs on an occasional basis</p><p>• ability to complete an enhanced criminal background check to the company's satisfaction</p><p>• CannSell certification is considered a strong asset.</p><p>diversity and inclusion are essential. mīhī is an equal opportunity employer and will endeavour to accommodate potential applicants with disabilities or accommodation requirements. we thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.</p><p>Job Types: Part-time, Permanent</p><p>Part-time hours: 10-20 per week</p><p>Salary: $15.00-$16.00 per hour</p><p><b>Benefits:</b></p><p>• On-site parking</p><p>• Store discount</p><p><b>Schedule:</b></p><p>• Day shift</p><p>• Monday to Friday</p><p>• Night shift</p><p>• Weekend availability</p><p><b>Experience:</b></p><p>• customer service: 1 year (preferred)</p><p><b>Licence/Certification:</b></p><p>• Cannsell (preferred</p></div>","company":{"website":"mihicannabis.ca","companyType":"Private/Startup","name":"mihi cannabis","logoUrl":"/logos/mihi-cannabis-73163ef315d9429680fd2bf2732c6b1a.jpeg"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/mihi-cannabis/guide/5b3be9ab322357ef10f6bac58ab7dcb5","title":"Guide","category":"Retail","hash":"5b3be9ab322357ef10f6bac58ab7dcb5","postingUrl":"https://jobs.laimoon.com/jobs/externalview/32135444","timestamp":1644140403265,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-st-stephen/6214cccc65e2d1bf1cee3d9bff6f8d37","title":"Customer Experience Representative (Occasional) - St Stephen","category":"Government","hash":"6214cccc65e2d1bf1cee3d9bff6f8d37","postingUrl":"https://jobs.laimoon.com/jobs/externalview/32500897","timestamp":1645278034751,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Saint Stephen, NB","city":"Saint Stephen","stateProvince":"NB"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-st-stephen/5e5b64a1b85d11da62f8f12283b99e24","title":"Customer Experience Representative (Occasional) - St Stephen","category":"Government","hash":"5e5b64a1b85d11da62f8f12283b99e24","postingUrl":"https://www.glassdoor.ca/job-listing/customer-experience-representative-occasional-st-stephen-cannabis-nb-JV_IC4034038_KO0,56_KE57,68.htm?jl=1007655394361","timestamp":1645278032187,"postedOn":"NaN days ago"},{"salaries":[{"salaryStart":"$65k","salaryEnd":"$75k","currency":"","source":"Glassdoor.ca","position":"Senior Intake Specialist","type":"per year","url":"https://www.glassdoor.ca/Salary/CIBC-Senior-Intake-Specialist-Toronto-Salaries-EJI_IE3115.0,4_KO5,29_IL.30,37_IM976.htm"}],"function":["Customer Service"],"description":"<div><p><b>INTAKE SPECIALIST</b></p><p>Reporting to the Team Lead and Director of Patience Experience. Intake is the first point of contact between patients who want to be seen as a patient and are needing a physician to assist them. Intake vets and uploads referral forms and qualifies patient in our system. This team also reaches out to Doctor offices when a Request for Information (RFI) is needed on behalf of the patient.</p><p><b>PRIMARY RESPONSIBILITIES:</b></p><p>Vetting medical documents and referrals</p><p>Sending faxes to physician offices</p><p>Calling physician offices to request and obtain additional information</p><p>Significant data entry and document management</p><p>Perform record keeping duties</p><p>Provide administrative and clerical support</p><p>Maintain patient files, records, and other information with a high degree of accuracy</p><p>Perform other duties as assigned</p><p><b>KNOWLEDGE AND EXPERIENCE:</b></p><p>University degree or equivalent</p><p>Excellent working knowledge of Windows-based EMR software applications</p><p>2 years data entry/transcription experience</p><p>Medical Office experience required</p><p>Superior verbal and written communication skills</p><p>Demonstrated ability to utilize and understand Medical Terminology</p><p>Proven analytical and problem-solving skills</p><p>JOB SPECIFICATIONS / PREFERED SKILLS</p><p>Has reliable access to transportation to get to and from office</p><p>Resides within proximity to St. Catharines</p><p>Ability to use a high degree of tact, diplomacy and discretion in working with others</p><p>Ability to follow detailed instruction</p><p>Ability to work effectively as part of a team</p><p><b>ADMINISTRATIVE SKILLS:</b></p><p>Ability to type a minimum 50 wpm, minimum</p><p>Demonstrated proficiency in computer word processing, spreadsheet applications and specialized Electronic Medical Record (EMR) systems</p><p>Strong document management skills</p><p><b>COMMUNICATION SKILLS</b></p><p>A professional office demeanor including phone etiquette and business communication skills</p><p>Strong conflict resolution skills</p><p>Strong interpersonal skills including business communication</p><p>Ability to communicate effectively using all communication vehicles</p><p>PROBLEM SOLVING/ ANALYTICAL SKILLS</p><p>Demonstrated ability to make quick decisions and solve tough problems</p><p>Works well independently, can manage multiple priorities, and is solutions oriented</p><p>Ability to organize and prioritize multiple tasks and work roles</p><p>As a condition of employment, all candidates must provide proof of vaccination against COVID-19 or receive an approved medical or human rights accommodation prior to commencing employment with Aurora. If proof of vaccination is not provided or a request for accommodation is not approved, the offer of employment will be rescinded.</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"St. Catharines, ON","city":"St. Catharines","stateProvince":"ON"},"frontendLink":"/job-posting/aurora-cannabis/intake-specialist/bbc564fe207699ecb0f1e07115eee080","title":"Intake Specialist","category":"Medical & Healthcare","hash":"bbc564fe207699ecb0f1e07115eee080","postingUrl":"https://ca.fidanto.com/jobs/job-opening/library-assistants-clerical/intake-specialist-396020136","timestamp":1645278038674,"postedOn":"NaN days ago","salary":"$65k - $75k"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis Nb","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-st-stephen/b67f431c2f6f2681f64c253d06c3a574","title":"Customer Experience Representative (Occasional) - St Stephen","category":"Government","hash":"b67f431c2f6f2681f64c253d06c3a574","postingUrl":"https://grabjobs.co/canada/job/full-time/customer-service-guest-services/customer-experience-representative-occasional-st-stephen-8852497","timestamp":1645278040302,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>MANAGER, Client Care - Registration</p><p>Reports to: Client Care Director</p><p><b>Job Purpose:</b></p><p>The Registration Manager is responsible for maintaining Client Care Registration Department and ensuring that Registration Agents and Leads are compliant to Cannabis Act &amp; Aurora policies and regulations. Reporting weekly registration summaries that affect the Registration department to Director of Client Care.</p><p><b>Key Responsibilities:</b></p><p>• Ensuring that Registration Agents and Leads understand and carry out their daily delegated duties.</p><p>• Manage Registration Agents and Leads by communicating job expectations, productivity standards, appraising job results, and enforcing systems and procedures.</p><p>• Manage compassionate pricing program submissions and approvals.</p><p>• Manage the doctor's line for physician/clinic inquiries in regards to client registration.</p><p>• Keeping up to date on legislation and policy changes within the Cannabis Act</p><p>• Hiring Registration Agents and Leads and ensuring successful training on Cannabis Act &amp; Aurora regulations and protocol</p><p>• Maintain training manuals for Registration Agents.</p><p>• Working collaboratively with other department Leads</p><p>• Reply to all warranted escalations and Interacting with clients effectively and efficiently.</p><p><b>Qualifications:</b></p><p>• Post-Secondary education and proficient knowledge of Cannabis (asset)</p><p>• Minimum 3 to 5 years of experience in a Call centre administration role</p><p>• Proven analytical skills in a fast-paced environment</p><p>• Proficient understanding of Cannabis Regulation</p><p>• Strong diplomacy skills, Effective communicator (verbal and written)</p><p>• Fluent in English (Bilingual French an asset)</p><p>• Advanced computing skills (MS Office, Ample, Zendesk, Mac OS)</p><p>• Ability to pass and maintain a criminal record check</p><p><b>Working Conditions:</b></p><p>Being able to function under pressure and managing the registration staff while providing the necessary coaching. Working in an environment that requires extreme attention to detail, and the ability to handle irate clients while maintaining a positive and enthusiastic attitude. Compliance to strict guidelines and regulations, Maintaining a high level of communication between the registration team and the other departments in client care. Ability to adapt quickly to changes that affect the department such as legislation and regulation amendments, internal practices, Internal department specializations and technical training that applies to the industry.</p><p>As a condition of employment, all candidates must provide proof of vaccination against COVID-19 or receive an approved medical or human rights accommodation prior to commencing employment with Aurora. If proof of vaccination is not provided or a request for accommodation is not approved, the offer of employment will be rescinded.</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know.</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/aurora-cannabis/manager-client-care/fa79f41dc666d6d34716837c0204b389","title":"Manager, Client Care","category":"Medical & Healthcare","hash":"fa79f41dc666d6d34716837c0204b389","postingUrl":"https://ca.bebee.com/job/20220309-331fb9d5e53b873f4eb1133e55c38f85","timestamp":1647079718712,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>MANAGER, Client Care - Registration</p><p>Reports to: Client Care Director</p><p><b>Job Purpose:</b></p><p>The Registration Manager is responsible for maintaining Client Care Registration Department and ensuring that Registration Agents and Leads are compliant to Cannabis Act &amp; Aurora policies and regulations. Reporting weekly registration summaries that affect the Registration department to Director of Client Care.</p><p><b>Key Responsibilities:</b></p><p>• Ensuring that Registration Agents and Leads understand and carry out their daily delegated duties.</p><p>• Manage Registration Agents and Leads by communicating job expectations, productivity standards, appraising job results, and enforcing systems and procedures.</p><p>• Manage compassionate pricing program submissions and approvals.</p><p>• Manage the doctor’s line for physician/clinic inquiries in regards to client registration.</p><p>• Keeping up to date on legislation and policy changes within the Cannabis Act</p><p>• Hiring Registration Agents and Leads and ensuring successful training on Cannabis Act &amp; Aurora regulations and protocol</p><p>• Maintain training manuals for Registration Agents.</p><p>• Working collaboratively with other department Leads</p><p>• Reply to all warranted escalations and Interacting with clients effectively and efficiently.</p><p><b>Qualifications:</b></p><p>• Post-Secondary education and proficient knowledge of Cannabis (asset)</p><p>• Minimum 3 to 5 years of experience in a Call centre administration role</p><p>• Proven analytical skills in a fast-paced environment</p><p>• Proficient understanding of Cannabis Regulation</p><p>• Strong diplomacy skills, Effective communicator (verbal and written)</p><p>• Fluent in English (Bilingual French an asset)</p><p>• Advanced computing skills (MS Office, Ample, Zendesk, Mac OS)</p><p>• Ability to pass and maintain a criminal record check</p><p><b>Working Conditions:</b></p><p>Being able to function under pressure and managing the registration staff while providing the necessary coaching. Working in an environment that requires extreme attention to detail, and the ability to handle irate clients while maintaining a positive and enthusiastic attitude. Compliance to strict guidelines and regulations, Maintaining a high level of communication between the registration team and the other departments in client care. Ability to adapt quickly to changes that affect the department such as legislation and regulation amendments, internal practices, Internal department specializations and technical training that applies to the industry.</p><p>As a condition of employment, all candidates must provide proof of vaccination against COVID-19 or receive an approved medical or human rights accommodation prior to commencing employment with Aurora. If proof of vaccination is not provided or a request for accommodation is not approved, the offer of employment will be rescinded.</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Victoria, BC","city":"Victoria","stateProvince":"BC"},"frontendLink":"/job-posting/aurora-cannabis/manager-client-care-registration-various-bc-ca/8f9ecaa883108b97fd5544934889c369","title":"Manager, Client Care - Registration (Various, BC, CA)","category":"Medical & Healthcare","hash":"8f9ecaa883108b97fd5544934889c369","postingUrl":"https://acuspire.ai/jobs/Manager-Client-Care-Registration-Various-BC-CA-4b9e8981726f9c65","timestamp":1647007905501,"postedOn":"NaN days ago"},{"salaries":[{"salaryStart":"$49k","salaryEnd":"$110k","currency":"US","source":"ZipRecruiter","position":"Director Of Customer Service","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Director-of-Customer-Service-Salary--in-Iowa"},{"salaryStart":"$24k","salaryEnd":"$43k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/waterloo-customer-service-representative-salary-SRCH_IL.0,8_IM912_KO9,40.htm"},{"salaryStart":"$26k","salaryEnd":"$43k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/ia"}],"function":["Customer Service"],"description":"<div><p>SOUNDS GOOD? We are looking forward to receiving your application! (CV, motivation with details of your availability and salary expectations)YOUR TERRAINrecording and processing incoming customer enquiries by telephone or e-mailsupport of the sales staff in the assistance of pharmaciesmaintenance of the customer base, incl.</p><p>acquisition and preparation of new customersreclamation managementimplementation of customer loyalty measuressupport of various projects in the area of customer service / salesHERE'S HOW YOU CONVINCE USYou can identify with our mission to revolutionize the European market for cannabinoid therapies and you want to make a big contribution by providing customer service to pharmacies.</p><p>To achieve this we live a clear \"people first\" culture - no matter if patients or our employees : people always come first.</p><p>Our CultureAt Makers from Cannabis Startups our values guide our behavior and decision making. We are a purpose-driven company that takes pride in : An excellent and ambitious team with a clear vision : we are building the infrastructure of the European cannabis revolution!A people first culture customers, patients and employees are the focus of everything we do.</p><p>We want the best for them!A transparent environment with a lot of responsibility - we want our employees to develop a high degree of ownership!Continuous improvement - mistakes are not bad as long as we take advantage of them by learning!</p><p>Last updated : 2022-03-14</p></div>","company":{"name":"Cannabis-Startups.com"},"location":{"country":"United States","address":"Raymond, IA, USA","city":"Raymond","stateProvince":"IA"},"frontendLink":"/job-posting/cannabis-startupscom/customer-service/dcc80987621e05b9f20d23d98796d1aa","title":"Customer service","category":"Retail","hash":"dcc80987621e05b9f20d23d98796d1aa","postingUrl":"https://www.talent.com/view?id=f234c4791af0","timestamp":1647260736019,"postedOn":"NaN days ago","salary":"$49k - $110k"},{"function":["Customer Service"],"description":"<div><p>CLIENT CARE SPEACIALIST, VETERAN CONCIERGE TEAM</p><p>Job location: Anywhere in Canada (remote opportunity)</p><p>Employment type: full-time permanent employment</p><p>Division: Client Care</p><p>Hours: 40 hours per week</p><p>A little about us</p><p>Hi, we’re Aurora Cannabis, and we’re so excited to meet you!</p><p>We’re a global cannabis company driven by our passion to help people improve their lives. We have a diverse team who bring their best every day so Aurora can be the cannabis provider of choice for patients and consumers. We love our work, and we especially love our high quality, innovative brands that make up the Aurora family – from Aurora, Aurora Drift, San Rafael ’71 and Whistler.</p><p>Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our “A-Team”. We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG, act BOLD and execute with PURPOSE in all that we do and will stop at nothing to cultivate the ultimate cannabis experience for our community.</p><p>Job summary</p><p>Are you a cannabis enthusiast with an energetic spirit? Are you looking to work with a fun group of people? If so, we would love to meet you!</p><p>We’re looking for an ambitious and hard-working professional to join our Client Care team in the role of Client Care Speacilist, Veteran Concierge Team! In this role, you will have the opportunity to demonstrate your passion for customer service by assisting our patients through all the processes.</p><p>From answering the phone call to solving issues with the request to building the sustainable relationship with our patients, you will leverage all aspects of your technical skills and passion for the industry to make an impact at Aurora and here’s how you’ll do it…</p><p>As a Client Care Speacialist, you will…</p><p>Ensuring the VAC phone line is answered within 1 min</p><p>All inquiries from the line are handled immediately, whether registration, coverage, or sales related</p><p>Ensuring all VAC submissions are completed within 24 hours of the registration</p><p>Ensuring any clients in Pre-VAC status after 60 days are followed up with Blue Cross</p><p>Ensuring all invoice denials are investigated and communicated to finance prior to the next report (bi-weekly)</p><p>Reaching out to 3rd party billing companies to gain/confirm coverage</p><p>Communicating with finance to create new insurers in the systems when applicable</p><p>Ensuring 3rd Party billing clients have coverage applied immediately upon receipt</p><p>Taking all orders via telephone for 3rd party billing</p><p>You would be the best fit for this role if you are…</p><p>A basic understanding of all Registration processes and procedures</p><p>A basic understanding of all Sales and Support processes and procedures</p><p><b>A basic understanding of VAC processes and procedures including:</b></p><p>Pre-VAC screening, qualification, application and follow-up</p><p>VAC coverage implementation and follow-up</p><p>Coverage decline resubmissions</p><p>VAC vaporizer billing and follow-up</p><p>Invoice decline investigation</p><p><b>An basic understanding of 3rd party billing processes and procedures including:</b></p><p>How to confirm and apply coverage</p><p>Taking orders via the phone for 3rd party billing</p><p>Invoice decline investigation</p><p>Why you’ll love working at Aurora</p><p>Our people are at the heart of everything we do here at Aurora, and we take pride in fostering an inclusive space that inspires our team to love where they work! From rewarding career opportunities to flexible work environments to team activities, we go above and beyond to prioritize your success and here’s how we do it…</p><p>flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun! With remote work to paid vacation time, you will be empowered to achieve work-life balance in all that you do.</p><p>total rewards: we will motivate you to go above and beyond with a competitive salary, stock options, an RRSP program, annual bonuses, and a health and personal care spending account for you to use for gym memberships or staycations.</p><p>benefits: we will foster your health and wellness (and your dependents) with our employee benefits package including, employer-paid health and dentalcare premiums, life insurance and LTD policies and a medical cannabis coverage program, designed exclusively for our A-Team, that will provide you with $3,000 of coverage each year (because we truly believe cannabis is the best medicine).</p><p>life-long learning: we’re lifelong learners here at Aurora and will invest in your professional development throughout all aspects of your career! You will have access to a tuition assistance program, virtual learning activities and annual performance reviews, to ensure you are provided with the toolkit you need to succeed.</p><p>perks: we love to celebrate our people by providing corporate perks including employee discounts, perkopolis memberships, company SWAG, paid volunteer time, modern technology and snacks and beverages at all our office locations.</p><p>team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with medical cannabis.</p><p>Next steps</p><p>Think you have what it takes to join our team? So do we!</p><p>Apply today by submitting your resume along with salary expectations through our website. You can expect your application to be reviewed by a human recruiter (not a robot) shortly after you apply, and our team will contact you via email if we see a fit.</p><p>Think you’re the ideal candidate but you don’t meet all the requirements? Apply anyways! We would love to review your application to see if you’re the right fit or find you an alternative opportunity!</p><p>Not the role for you? That’s okay! Visit our careers page to find the perfect opportunity for you or share this posting with a friend or colleague that you think would be a great fit (hot tip: if you are already an Aurora employee, take advantage of the employee referral program by referring this posting to a friend! If they are successful, you will receive a bonus!)</p><p>Diversity and inclusion</p><p>At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.</p><p>Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know! We are here to help.</p><p>Health and safety</p><p>Our mission at Aurora has always been to improve the health and wellness of our core community. We strive to create a safe, healthy, and inclusive environment for our team and strongly believe introducing a mandatory COVID-19 vaccination policy will help us achieve this.</p><p>As of February 2022, Aurora has introduced a mandatory COVID-19 vaccination policy for all employees and as a condition of employment, all candidates must provide proof of vaccination against COVID-19 or receive an approved medical or human rights accommodation prior to commencing employment with Aurora. If proof of vaccination is not provided or a request for accommodation is not approved, the offer of employment will be rescinded.</p><p>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/aurora-cannabis/client-care-specialist-veteran-concierge-team-remote/a2633121ecb8b42132a7e2b890d7e82c","title":"Client Care Specialist, Veteran Concierge Team (Remote)","category":"Medical & Healthcare","hash":"a2633121ecb8b42132a7e2b890d7e82c","postingUrl":"https://ca.hacendo.com/job/117471665/client-care-specialist-veteran-concierge-team-remote-markham/","timestamp":1648651292682,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>Additional Skills</p><p>Hire and train or arrange for training of staff</p><p>Work Setting</p><p>Retail business</p><p>Workers Supervised</p><p>Retail salespersons and sales clerks</p><p>Cashiers</p><p>Specific Skills</p><p>Sell merchandise</p><p>Prepare reports on sales volumes, merchandising and personnel matters</p><p>Authorize return of merchandise</p><p>Assign sales workers to duties</p><p>Resolve problems that arise, such as customer complaints and supply shortages</p><p>Supervise and co-ordinate activities of workers</p><p>Organize and maintain inventory</p><p>Security and Safety</p><p>Criminal record check</p><p>Transportation/Travel Information</p><p>Travel expenses not paid by employer</p><p>Public transportation is not available</p><p>Work Conditions and Physical Capabilities</p><p>Fast-paced environment</p><p>Work under pressure</p><p>Handling heavy loads</p><p>Attention to detail</p><p>Standing for extended periods</p><p>Walking</p><p>Tight deadlines</p><p>Ability to Supervise</p><p>Staff in various areas of responsibility</p><p>16-20 people</p><p>Work Location Information</p><p>On-site customer service</p><p>Urban area</p><p>Relocation costs not covered by employer</p><p>Personal Suitability</p><p>Effective interpersonal skills</p><p>Flexibility</p><p>Accurate</p><p>Team player</p><p>Excellent oral communication</p><p>Client focus</p><p>Reliability</p><p>Organized</p><p>Health benefits</p><p>Health care plan</p><p>Dental plan</p><p>Vision care benefits</p><p>Long term benefits</p><p>Group insurance benefits</p><p>Screening questions</p><p>Are you currently legally able to work in Canada?</p><p>Do you have previous experience in this field of employment?</p><p>Do you have the above-indicated required certifications</p></div>","company":{"website":"citycannabis.co","companyType":"Private/Established","name":"City Cannabis"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/city-cannabis/customer-service-supervisor-retail-mb867/43b3ade5fcda0d6e029235aacba698bb","title":"customer service supervisor - retail - (MB867)","category":"Retail","hash":"43b3ade5fcda0d6e029235aacba698bb","postingUrl":"https://www.kitjob.ca/job/25695451/customer-service-supervisor-retail-mb867-vancouver/","timestamp":1648736457529,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>• Cloud Cannabis is seeking an energetic and welcoming Receptionist.</p><p>• The ideal candidate for this entry level position would possess strong interpersonal skills, the ability to multi-task and have a general interest in the cannabis industry.</p><p>• The Receptionist will be responsible for various duties, including greeting visitors, answering incoming phone calls, and being a crucial player in developing and maintaining our patient and customer relationships.</p><p>• Greet patients and customers with enthusiasm and enter their data in the system.</p><p>• Radiates great positive energy - great interpersonal skills, approachable, builds strong connections with people, enthusiastic, outgoing and courteous.</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Must be 21 years of age</p><p>• Excellent communication skills - is accessible, responsive, a good listener, with professional written and verbal communications skills</p><p>• Ability to perform routine daily tasks, requiring close attention to detail and accuracy</p><p>• High school or equivalent (Preferred)</p><p>• Customer Service: 1 year (Preferred)</p><p>• Computer Skills: 1 year (Preferred)</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>• About Cloud Cannabis Co.</p><p>• At Cloud Cannabis Co., we live higher by holding ourselves to a higher standard.</p><p>• We do things the right way, not the easy way.</p><p>• Our goal is to supply the most excellent cannabis products and experience to our customers, while also giving back to the community.</p><p>• Cloud is a place for everyone, discrimination does NOT have a home here.</p><p>• We are committed to making EVERYONE healthier &amp; happier, no exceptions.</p><p>• Equal opportunity employer</p><p>• Cloud Cannabis Co is an Equal Employment Opportunity Employer.</p><p>• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law</p></div>","company":{"name":"Cloud Cannabis"},"location":{"country":"United States","address":"Clinton, MI, USA","city":"Clinton","stateProvince":"MI"},"frontendLink":"/job-posting/cloud-cannabis/guest-relations-ambassador/0f7d4632ee4f9a87a31ffd8c9deed1a3","title":"Guest Relations Ambassador","category":"Manufacturing","hash":"0f7d4632ee4f9a87a31ffd8c9deed1a3","postingUrl":"https://jobsearcher.com/j/guest-relations-ambassador-at-cloud-cannabis-in-clinton-mi-6Lx8157","timestamp":1648736526513,"postedOn":"NaN days ago"},{"salaries":[{"salaryStart":"$15k","salaryEnd":"$68k","currency":"US","source":"Glassdoor","position":"Concierge","type":"per year","url":"https://www.glassdoor.com/Salaries/detroit-concierge-salary-SRCH_IL.0,7_IM236_KO8,17.htm"},{"salaryStart":"$22k","salaryEnd":"$38k","currency":"US","source":"ZipRecruiter","position":"Concierge","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Concierge-Salary-in-Sterling-Heights,MI"},{"salaryStart":"$28k","salaryEnd":"$35k","currency":"US","source":"Salary.com","position":"Product Concierge","type":"per year","url":"https://www.salary.com/research/salary/hiring/product-concierge-salary/maybee-mi"}],"function":["Customer Service"],"description":"<div><p>Cloud Cannabis is seeking an energetic and welcoming Receptionist.</p><p>The ideal candidate for this entry level position would possess strong interpersonal skills, the ability to multi-task and have a general interest in the cannabis industry.</p><p><b>The Receptionist will be responsible for various duties, including greeting visitors, answering incoming phone calls, and being a crucial player in developing and maintaining our patient and customer relationships.Responsibilities:</b></p><p><b>Greet patients and customers with enthusiasm and enter their data in the system.Radiates great positive energy - great interpersonal skills, approachable, builds strong connections with people, enthusiastic, outgoing and courteous.Required SkillsConsistent demonstration of excellent customer service skillsMust be 21 years of ageExcellent communication skills - is accessible, responsive, a good listener, with professional written and verbal communications skillsAbility to perform routine daily tasks, requiring close attention to detail and accuracyDesired SkillsHigh school or equivalent (Preferred)Customer Service:</b></p><p><b>1 year (Preferred)Computer Skills:</b></p><p>1 year (Preferred)Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid systemUnderstanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating proceduresAbout Cloud Cannabis Co.At Cloud Cannabis Co., we live higher by holding ourselves to a higher standard.</p><p>We do things the right way, not the easy way.</p><p>Our goal is to supply the most excellent cannabis products and experience to our customers, while also giving back to the community.</p><p>Cloud is a place for everyone, discrimination does NOT have a home here.</p><p>We are committed to making EVERYONE healthier &amp; happier, no exceptions.Equal opportunity employerCloud Cannabis Co is an Equal Employment Opportunity Employer.</p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law</p></div>","company":{"name":"Cloud Cannabis"},"location":{"country":"United States","address":"Algonac, MI, USA","city":"Algonac","stateProvince":"MI"},"frontendLink":"/job-posting/cloud-cannabis/concierge/8cb30b4818f688c8fd682dd26438d9bc","title":"Concierge","category":"Manufacturing","hash":"8cb30b4818f688c8fd682dd26438d9bc","postingUrl":"https://www.jobilize.com/job/us-mi-algonac-concierge-cloud-cannabis-hiring-now-job-immediately","timestamp":1648736527067,"postedOn":"NaN days ago","salary":"$15k - $68k"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative</p><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-moncton-main-st/9f0e947f7e40ed2545ee0793845d9014","title":"Customer Experience Representative (Occasional) - Moncton, Main St.","category":"Government","hash":"9f0e947f7e40ed2545ee0793845d9014","postingUrl":"https://www.glassdoor.ca/job-listing/customer-experience-representative-occasional-moncton-main-st-cannabis-nb-JV_KO0,61_KE62,73.htm?jl=1007642016766","timestamp":1647353656124,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>Customer Experience Representative</p><p>Customer Experience Representative (Occasional)</p><p><b>CANNABIS NB</b></p><p>Bilingual Customer Experience Representative (Occasional)</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you:</b></p><p>• Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</p><p>• Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</p><p>• Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</p><p>• Deep understanding of the commitment to social responsibility</p><p>• 19 years of age or older</p><p>• Able to work a flexible schedule including days, evenings, and weekends.</p><p>• Any post-secondary education, an asset</p><p>• Ability to speak in both official languages at an intermediate level or higher, is an asset</p><p>What we offer?</p><p>• $20.28 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</p><p>• No guaranteed minimum hours.</p><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments</p></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Tracadie-Sheila, NB","city":"Tracadie-Sheila","stateProvince":"NB"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative-occasional-tracadie/8205acb44337c13214eaa858afaa7ad0","title":"Customer Experience Representative (Occasional) - Tracadie","category":"Government","hash":"8205acb44337c13214eaa858afaa7ad0","postingUrl":"https://www.glassdoor.ca/job-listing/customer-experience-representative-occasional-tracadie-cannabis-nb-JV_IC2295055_KO0,54_KE55,66.htm?jl=1007714716704","timestamp":1647353657137,"postedOn":"NaN days ago"},{"salaries":[{"salaryStart":"$70k","salaryEnd":"$undefined","currency":"US","source":"Payscale","position":"Distribution Manager","type":"per year (median)","url":"https://www.payscale.com/research/US/Job=Distribution_Manager/Salary/ee27ab8a/Sacramento-CA"},{"salaryStart":"$77k","salaryEnd":"$140k","currency":"US","source":"Salary.com","position":"Distribution Manager","type":"per year","url":"https://www.salary.com/research/salary/benchmark/distribution-manager-salary/sacramento-ca"},{"salaryStart":"$79k","salaryEnd":"$87k","currency":"US","source":"Glassdoor","position":"Distribution Manager Supervisor","type":"per year","url":"https://www.glassdoor.com/Salary/Best-Buy-Distribution-Manager-Supervisor-Stockton-Salaries-EJI_IE97.0,8_KO9,40_IL.41,49_IM836.htm"}],"function":["Customer Service"],"description":"<div><p>About the Job</p><p>The role of the Distribution CSR is to perform clerical and administrative tasks to support the various departments within Connected Cannabis Distribution</p><p><b>What You Will Do</b></p><p>• Invoice and Manifest all outbound shipments</p><p>• Verify and file inbound paperwork</p><p>• Update invoices and manifests to reflect shortages or overages</p><p>• Submit Certificate of Analysis with all outbound shipments</p><p>• Update delivery calendar</p><p>• Review and file completed manifests</p><p>• Data entry into WMS</p><p>• Understands, supports, and communicates Company mission, vision, and values.</p><p>• Understands and follows the requirements of the quality system.</p><p>• Initiates actions as necessary to prevent the occurrence of any nonconformance related to the product, process, or the quality system.</p><p>• Identifies and documents any problems related to the product, process, or the quality system.</p><p>• Recommends, provides, or initiates solutions by actively providing suggestions for improvement.</p><p>What We Are Looking For</p><p>• 2-3 years administrative or clerical experience in highly regulated industry</p><p>• Experience in the cannabis industry highly preferred</p><p>• Knowledge of compliance and regulatory requirements</p><p>• Proficiency in Microsoft Office</p><p>• Ability to manage projects and multi-task</p><p>• Adaptability and resilience to change</p><p>• Calm under pressure</p><p>• Compliance focused</p><p>• Must be 21+ years of age</p><p>• High School Diploma or GED</p><p>• Must be able to individually lift up to 50lbs</p><p>• Must be able to sit, stand, stoop, crouch, reach, and lift for long periods of time</p><p>• Must have and be able to maintain a valid driver’s license.</p><p>• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand;</p><p>walk; use hands to finger, handle or feel; and reach with hands and arms. This position involves sitting, walking and lifting less than 10 lbs for long periods of time throughout the day.</p><p>Must be able to lift up to a maximum of 50 lbs occasionally without assistance. Noise level in the work environment can be loud.</p><p>Why Connected?</p><p>Connected is an exciting, innovative workplace with an inclusive culture that offers rare career opportunities, and a chance to make a real-world impact in a new start-up industry! We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis industry.</p><p>• Competitive Pay and Stock Options</p><p>• 401 (k), Medical, Dental, Vision, Employee Assistance Program</p><p>• PTO, Flexible Schedules, Work-Life Balance</p><p>• Career Growth and Internal Advancement Opportunities</p><p>• Chance to work in an exciting new start-up industry with awesome people!</p><p>Last updated : 2022-03-15</p></div>","company":{"companyType":"Private/Established","name":"Connected Cannabis","logoUrl":"/logos/connected-cannabis-co-81627127c301c8f69a3b8a48a73fc8a5.jpeg"},"location":{"country":"United States","address":"Sacramento, CA, USA","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/connected-cannabis/customer-service-distribution/3e33e4a47464f127f17f5dae2108b1e6","title":"Customer service distribution","category":"Agriculture & Farming","hash":"3e33e4a47464f127f17f5dae2108b1e6","postingUrl":"https://www.talent.com/view?id=31da7a67c554","timestamp":1647438683517,"postedOn":"NaN days ago","salary":"$70k - $undefined"},{"function":["Customer Service"],"description":"<div><p>About Levels Cannabis: Born and built in Michigan, the Levels team has been at the center of the states pro-cannabis movement for more than a decade. For us, it is not just about a passion for cannabisit is a higher calling. Job Summary : The receptionist is the very first point of contact with whom customers interacts. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner. ESSENTIAL QUALIFICATIONS AND RESPONSIBILITIES: Excellent verbal and written communication skills. Passionate about superior customer service. Ability to work as a member of a team. Greeting customers. Collecting new patients information. Checking in existing patients. Receiving phone calls. Assisting visitors. Allowing patients onto the sales floor. Reviewing cameras in reception office. Attending to customer requests. General cleaning. Additional duties as assigned. EDUCATION AND/OR EXPERIENCE: High school diploma or GED Additional Qualifications: Must be at least 21 years old and a resident of Michigan. Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts. Must have reliable transportation. Must have cash handling experience. Strong customer service background is preferred. Point of sale experience preferred. Must be able to pass a background check. Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Job Types: Full-time, Part-time Pay: $15.00 per hour Benefits: Employee discount Schedule: Holidays Monday to Friday Weekend availability Education: High school or equivalent (Required) Work Location: One location</p></div>","company":{"companyType":"Public/Established","name":"Levels Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"United States","address":"Center Line, MI, USA","city":"Center Line","stateProvince":"MI"},"frontendLink":"/job-posting/levels-cannabis/front-desk-receptionist-levels-cannabis/1c6f057a2233f96f21a9bba0e58b62c6","title":"Front Desk Receptionist - Levels Cannabis","category":"Medical & Healthcare","hash":"1c6f057a2233f96f21a9bba0e58b62c6","postingUrl":"https://www.recruit.net/job/front-desk-receptionist-jobs/F7EB1CF35E7E6D02","timestamp":1647611389595,"postedOn":"NaN days ago"},{"function":["Customer Service"],"description":"<div><p>Job location: Anywhere in Canada (remote opportunity)</p><p>Employment type: full-time permanent employment</p><p>Division: Client Care</p><p>Hours: 40 hours per week</p><p>A little about us</p><p>Hi, we're Aurora Cannabis, and we're so excited to meet you</p><p>We're a global cannabis company driven by our passion to help people improve their lives. We have a diverse team who bring their best every day so Aurora can be the cannabis provider of choice for patients and consumers. We love our work, and we especially love our high quality, innovative brands that make up the Aurora family – from Aurora, Aurora Drift, San Rafael '71 and Whistler.</p><p>Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our \"A-Team\". We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG , act BOLD and execute with PURPOSE in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.</p><p>Job summary</p><p>Are you a cannabis enthusiast with an energetic spirit? Are you looking to work with a fun group of people? If so, we would love to meet you</p><p>We're looking for an ambitious and hard-working professional to join our Client Care team in the role of Client Care Speacilist, Veteran Concierge Team In this role, you will have the opportunity to demonstrate your passion for customer service by assisting our patients through all the processes.</p><p>From answering the phone call to solving issues with the request to building the sustainable relationship with our patients, you will leverage all aspects of your technical skills and passion for the industry to make an impact at Aurora and here's how you'll do it</p><p>As a Client Care Speacialist, you will</p><p>• Ensuring the VAC phone line is answered within 1 min</p><p>• All inquiries from the line are handled immediately, whether registration, coverage, or sales related</p><p>• Ensuring all VAC submissions are completed within 24 hours of the registration</p><p>• Ensuring any clients in Pre-VAC status after 60 days are followed up with Blue Cross</p><p>• Ensuring all invoice denials are investigated and communicated to finance prior to the next report (bi-weekly)</p><p>• Reaching out to 3rd party billing companies to gain/confirm coverage</p><p>• Communicating with finance to create new insurers in the systems when applicable</p><p>• Ensuring 3rd Party billing clients have coverage applied immediately upon receipt</p><p>• Taking all orders via telephone for 3rd party billing</p><p>You would be the best fit for this role if you are</p><p>• A basic understanding of all Registration processes and procedures</p><p>• A basic understanding of all Sales and Support processes and procedures</p><p><b>• A basic understanding of VAC processes and procedures including:</b></p><p>• Pre-VAC screening, qualification, application and follow-up</p><p>• VAC coverage implementation and follow-up</p><p>• Coverage decline resubmissions</p><p>• VAC vaporizer billing and follow-up</p><p>• Invoice decline investigation</p><p><b>• An basic understanding of 3rd party billing processes and procedures including:</b></p><p>• How to confirm and apply coverage</p><p>• Taking orders via the phone for 3rd party billing</p><p>• Invoice decline investigation</p><p>Why you'll love working at Aurora</p><p>Our people are at the heart of everything we do here at Aurora, and we take pride in fostering an inclusive space that inspires our team to love where they work From rewarding career opportunities to flexible work environments to team activities, we go above and beyond to prioritize your success and here's how we do it</p><p>• flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun With remote work to paid vacation time, you will be empowered to achieve work-life balance in all that you do.</p><p>• total rewards: we will motivate you to go above and beyond with a competitive salary, stock options, an RRSP program, annual bonuses, and a health and personal care spending account for you to use for gym memberships or staycations.</p><p>• benefits: we will foster your health and wellness (and your dependents) with our employee benefits package including, employer-paid health and dentalcare premiums, life insurance and LTD policies and a medical cannabis coverage program, designed exclusively for our A-Team, that will provide you with $3,000 of coverage each year (because we truly believe cannabis is the best medicine).</p><p>• life-long learning: we're lifelong learners here at Aurora and will invest in your professional development throughout all aspects of your career You will have access to a tuition assistance program, virtual learning activities and annual performance reviews, to ensure you are provided with the toolkit you need to succeed.</p><p>• perks: we love to celebrate our people by providing corporate perks including employee discounts, perkopolis memberships, company SWAG, paid volunteer time, modern technology and snacks and beverages at all our office locations.</p><p>• team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with medical cannabis.</p><p>Next steps</p><p>Think you have what it takes to join our team? So do we</p><p>Apply today by submitting your resume along with salary expectations through our website. You can expect your application to be reviewed by a human recruiter (not a robot) shortly after you apply, and our team will contact you via email if we see a fit.</p><p>Think you're the ideal candidate but you don't meet all the requirements? Apply anyways We would love to review your application to see if you're the right fit or find you an alternative opportunity</p><p>Not the role for you? That's okay Visit our careers page to find the perfect opportunity for you or share this posting with a friend or colleague that you think would be a great fit (hot tip: if you are already an Aurora employee, take advantage of the employee referral program by referring this posting to a friend If they are successful, you will receive a bonus)</p><p>Diversity and inclusion</p><p>At Aurora, we are proud to foster and celebrate a diverse community of professionals We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.</p><p>Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know We are here to help.</p><p>Health and safety</p><p>Our mission at Aurora has always been to improve the health and wellness of our core community. We strive to create a safe, healthy, and inclusive environment for our team and strongly believe introducing a mandatory COVID-19 vaccination policy will help us achieve this.</p><p>As of February 2022, Aurora has introduced a mandatory COVID-19 vaccination policy for all employees and as a condition of employment, all candidates must provide proof of vaccination against COVID-19 or receive an approved medical or human rights accommodation prior to commencing employment with Aurora. If proof of vaccination is not provided or a request for accommodation is not approved, the offer of employment will be rescinded.</p><p>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Markham, ON","city":"Markham","stateProvince":"ON"},"frontendLink":"/job-posting/aurora-cannabis/client-care-specialist-veteran-concierge-team/0e5842b8a361b10550d0143338591b20","title":"Client Care Specialist, Veteran Concierge Team","category":"Medical & Healthcare","hash":"0e5842b8a361b10550d0143338591b20","postingUrl":"https://ca.bebee.com/job/20220330-488f6fc81f0c18324644fc030df6964b","timestamp":1648736603853,"postedOn":"NaN days ago"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$40k","currency":"US","source":"Salary.com","position":"Front Desk Clerk","type":"per year","url":"https://www.salary.com/research/salary/benchmark/front-desk-clerk-salary/mi"},{"salaryStart":"$16k","salaryEnd":"$33k","currency":"US","source":"ZipRecruiter","position":"Front Desk","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Front-Desk-Salary--in-Michigan"},{"salaryStart":"$13","salaryEnd":"$14","currency":"US","source":"Glassdoor","position":"Front Desk Receptionist","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Baymont-by-Wyndham-Front-Desk-Receptionist-Grand-Rapids-Hourly-Pay-EJI_IE18083.0,18_KO19,42_IL.43,55_IM343.htm"}],"function":["Customer Service"],"description":"<div><p>Cloud Cannabis is seeking an energetic and welcoming Receptionist.</p><p>The ideal candidate for this entry level position would possess strong interpersonal skills, the ability to multi-task and have a general interest in the cannabis industry.</p><p>The Receptionist will be responsible for various duties, including greeting visitors, answering incoming phone calls, and being a crucial player in developing and maintaining our patient and customer relationships.</p><p><b>Responsibilities:</b></p><p>• Greet patients and customers with enthusiasm and enter their data in the system.</p><p>• Radiates great positive energy - great interpersonal skills, approachable, builds strong connections with people, enthusiastic, outgoing and courteous.</p><p>Required Skills</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Must be 21 years of age</p><p>• Excellent communication skills - is accessible, responsive, a good listener, with professional written and verbal communications skills</p><p>• Ability to perform routine daily tasks, requiring close attention to detail and accuracy</p><p>Desired Skills</p><p>• High school or equivalent (Preferred)</p><p><b>• Customer Service:</b></p><p>1 year (Preferred)</p><p><b>• Computer Skills:</b></p><p>1 year (Preferred)</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>About Cloud Cannabis Co.</p><p>At Cloud Cannabis Co., we live higher by holding ourselves to a higher standard.</p><p>We do things the right way, not the easy way.</p><p>Our goal is to supply the most excellent cannabis products and experience to our customers, while also giving back to the community.</p><p>Cloud is a place for everyone, discrimination does NOT have a home here.</p><p>We are committed to making EVERYONE healthier &amp; happier, no exceptions.</p><p>Equal opportunity employer</p><p>Cloud Cannabis Co is an Equal Employment Opportunity Employer.</p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law</p></div>","company":{"name":"Cloud Cannabis"},"location":{"country":"United States","address":"Shelby, MI, USA","city":"Shelby","stateProvince":"MI"},"frontendLink":"/job-posting/cloud-cannabis/front-desk-clerk/b091fb948cbb6a7f90fa381c75a0b392","title":"Front Desk Clerk","category":"Manufacturing","hash":"b091fb948cbb6a7f90fa381c75a0b392","postingUrl":"https://www.jobilize.com/job/us-mi-shelby-front-desk-clerk-cloud-cannabis-hiring-now-job-immediately","timestamp":1648821081595,"postedOn":"NaN days ago","salary":"$21k - $40k"}]