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ISL 18R - Technical Analyst, IT Retail

BC Public Service Burnaby, BC
Apply Now Copy link

Technical Analyst
Information Systems R18

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province.

The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.

We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.

The information technology (IT) team is highly customer focused and directly supports four distinct lines of business: retail liquor, wholesale liquor, cannabis, and corporate. These line of business IT teams are supported overall by both a Chief Information Security Officer and a Chief Technical Officer and their respective departments to ensure the organization prioritizes security and innovation.

At present the technology team consists of more than 200 full-time employees and has also adopted a multi-sourcing strategy and leverages external expertise, Cloud SaaS based services and government shared services as appropriate.

The teams integrate, maintain and enhance more than 80 business systems on a hybrid on-premises and cloud infrastructure. These include:

  • Merchandising and retail store systems that process 40 million plus customer transactions per year.
  • Wholesale, distribution and warehouse systems that enable the movement of 17 million plus cases per year.
  • Corporate finance systems to service an annual budget of approximately $3 billion and HR and payroll systems to service more than 5000 employees.

The Technical Analyst resolves and troubleshoots complex technical problems/issues for various information technology areas including (but not limited to) desktop computers, laptops, printers, audiovisual equipment and mobile technology. The Technical Analyst is also responsible for the movement of PC hardware and associated peripherals. The position provides in-house tier 1 and tier 2 computer support, resolving software/hardware problems, installing/supporting software, for LDB Head Office staff and Warehouses across the lower mainland.

Successful completion of a criminal record check is required. Incumbents must hold a valid Class 5 or 7 BC Driver’s License as travel is required on occasion throughout the Lower Mainland. The ability to lift equipment weighing up to 25 kgs is required.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for temporary future opportunities may be established.

Position Requirements:

Education & Experience

  • Diploma or certificate in Information Technology or related field with a minimum of six (6) months of recent* related experience.
  • Recent related experience must have occurred in the last five (5) years and must include the following:
  • Experience in resolving and troubleshooting complex technical problems for both hardware and software.
  • Experience in a customer service-related technical position.

Preference may be given to candidates with the following experience:

  • Experience using Systems Centre Configuration Manager.
  • Experience using Citrix Virtual Desktop Infrastructure.
  • Experience with help desk call tracking and IT service management (ITSM) software.
  • Experience providing guidance to co-op students and junior staff.
  • Experience with Mac hardware/software (iMac, MacBook, OS X etc.).
  • Experience with AV and presentation equipment.
  • Experience with Mobile Device Management software where you have created and administered policies.
  • Experience in deployment and support of Windows 7/10 in a Windows networking environment.
  • Experience with VPN and remote desktop configuration.
  • Experience with Microsoft AD DS and Group Policies.
  • CompTIA A+ certified or working towards certification.

How to Apply & Application Requirements:

In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description.

A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact at Bruce Christensen, Service Operations at 604-252-8870.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Late applications will not be accepted.

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We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.</p><p>We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The information technology (IT) team is highly customer focused and directly supports four distinct lines of business: retail liquor, wholesale liquor, cannabis, and corporate. These line of business IT teams are supported overall by both a Chief Information Security Officer and a Chief Technical Officer and their respective departments to ensure the organization prioritizes security and innovation.</p><p>At present the technology team consists of more than 200 full-time employees and has also adopted a multi-sourcing strategy and leverages external expertise, Cloud SaaS based services and government shared services as appropriate.</p><p>The teams integrate, maintain and enhance more than 80 business systems on a hybrid on-premises and cloud infrastructure. These include:</p><ul><li>Merchandising and retail store systems that process 40 million plus customer transactions per year.</li><li>Wholesale, distribution and warehouse systems that enable the movement of 17 million plus cases per year.</li><li>Corporate finance systems to service an annual budget of approximately $3 billion and HR and payroll systems to service more than 5000 employees.</li></ul><p>The Technical Analyst resolves and troubleshoots complex technical problems/issues for various information technology areas including (but not limited to) desktop computers, laptops, printers, audiovisual equipment and mobile technology. The Technical Analyst is also responsible for the movement of PC hardware and associated peripherals. The position provides in-house tier 1 and tier 2 computer support, resolving software/hardware problems, installing/supporting software, for LDB Head Office staff and Warehouses across the lower mainland.<br /><br />Successful completion of a criminal record check is required. Incumbents must hold a valid Class 5 or 7 BC Driver’s License as travel is required on occasion throughout the Lower Mainland. The ability to lift equipment weighing up to 25 kgs is required.<br /><br />For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.<br /><br />An eligibility list for temporary future opportunities may be established.<br /><br /><b>Position Requirements:</b></p><p><b>Education &amp; Experience</b></p><ul><li>Diploma or certificate in Information Technology or related field with a minimum of six (6) months of recent* related experience.</li></ul><ul><li>Recent related experience must have occurred in the last five (5) years and must include the following:</li></ul><ul><li>Experience in resolving and troubleshooting complex technical problems for both hardware and software.</li><li>Experience in a customer service-related technical position.</li></ul><p>Preference may be given to candidates with the following experience:</p><ul><li>Experience using Systems Centre Configuration Manager.</li><li>Experience using Citrix Virtual Desktop Infrastructure.</li><li>Experience with help desk call tracking and IT service management (ITSM) software.</li><li>Experience providing guidance to co-op students and junior staff.</li><li>Experience with Mac hardware/software (iMac, MacBook, OS X etc.).</li><li>Experience with AV and presentation equipment.</li><li>Experience with Mobile Device Management software where you have created and administered policies.</li><li>Experience in deployment and support of Windows 7/10 in a Windows networking environment.</li><li>Experience with VPN and remote desktop configuration.</li><li>Experience with Microsoft AD DS and Group Policies.</li><li>CompTIA A+ certified or working towards certification.</li></ul><p><b>How to Apply &amp; Application Requirements:</b></p><p>In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description.</p><p>A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.</p><p>Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.</p><p>For specific position-related enquiries, please contact at Bruce Christensen, Service Operations at <span><a href=\"tel:+1-604-252-8870\">604-252-8870</a></span>.</p><p>Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.</p><p>NOTE: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Late applications will not be accepted.</p></div></div><p></p></div>","company":{"companyType":"Government","name":"BC Public Service","logoUrl":"/logos/bc-public-service-e5abe612080c1bade033d7a9bffff9fa.jpeg"},"location":{"country":"Canada","address":"Burnaby, BC","city":"Burnaby","stateProvince":"BC"},"frontendLink":"/job-posting/bc-public-service/isl-18r-technical-analyst-it-retail/4865fd724d043c6d829a4efc022c114f","title":"ISL 18R - Technical Analyst, IT Retail","category":"Government","hash":"4865fd724d043c6d829a4efc022c114f","postingUrl":"https://ca.indeed.com/job/isl-18r-technical-analyst-it-retail-dcd26723aedeee42"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"2 days ago","description":"<div><p><b>IT SYSTEMS ANALYST: </b></p><p><b>**THIS IS NOT A REMOTE POSITION**</b></p><p>Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The IT Systems Analyst plays a vital role in the success of the business. This position will support senior management, stakeholders, and operations by collecting data about the organization’s operations in an effort to improve its systems and processes. The primary duties include researching business processes, making reports with recommendations to the company’s management and analyzing the potential impact of their recommendations. This role is part of the Information Technology management team and will be active in strategic discussions and expected to partner with operations through execution of strategic decisions.</p><p><b>THE TEAM: </b></p><p>Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.</p><p>Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 900 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by <i>Cannabis Business Times</i>.</p><p>The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brand, Nature’s Remedy. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.</p><p>Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states.</p><p><b>WHAT YOU WILL DO: </b></p><p>· Gain an understanding of the organization’s business processes relevant to the project’s goals</p><p>· Document processes to help refine the problem the project is trying to solve; documentation almost always involves diagrams modeling how work is done</p><p>· Figuring out how the actual work differs from established policy, procedures, and protocols</p><p>· Brainstorm requirements a solution needs to have and participate in requirements gathering to ensure their knowledge has as much depth and context as possible</p><p>· Flesh out the details of a business solution, which requires a good understanding of how technological solutions are implemented</p><p>· Work cross-functionally with business team</p><p>· Work in cooperation with their application managers</p><p>· Work on more than one project at a time and so must constantly reevaluate their priorities and deadlines</p><p>· Recommend improvements to improve overall department effectiveness and efficiency</p><p><b>EDUCATION &amp; EXPERIENCE</b></p><p>· Bachelor’s Degree in Business, Computer Science or related field experience required</p><p>· Minimum 3-5 years of experience as a Business Analyst.</p><p>· The ideal candidate will have experience document business processes associated with Finance, Manufacturing and Retail.</p><p>· Understanding of information systems knowledge including ERP and Retail systems.</p><p>· Strong quantitative and problem-solving skills</p><p>· Excellent written and verbal communications, organization, and planning skills.</p><p>· Strong communication, technical and remote collaboration skills.</p><p><b>WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI: </b></p><p>We offer benefit packages that may include Medical, Dental, Vision, Life, Short-, and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).</p><p><b>BONUS DUTIES YOU SHOULD UNDERSTAND: </b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><p>Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Ability to commute/relocate:</p><ul><li>Boca Raton, FL 33431: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Business Analysis: 3 years (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Public/Established","name":"Jushi Holding","logoUrl":"/logos/jushi-ed6167aca579d7078b5dae7a1c6fbaac.png"},"location":{"country":"United States","address":"Boca Raton, FL 33431","city":"Boca Raton","stateProvince":"FL"},"frontendLink":"/job-posting/jushi-holding/it-systems-analyst/6c7a5efd14b0e0c91a3a8ddc297a2164","title":"IT Systems Analyst","category":"Retail","hash":"6c7a5efd14b0e0c91a3a8ddc297a2164","postingUrl":"https://www.indeed.com/job/it-systems-analyst-71423a9e6a77311a"},{"function":["Information Technology (IT)"],"postedOn":"10 days ago","description":"<div><div></div><div><div><p><b>Technical Analyst</b><br /><b>Information Systems R18</b><br /><br />On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required by November 22, 2021. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.</p><p>At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province.</p><p>The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.</p><p>We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The information technology (IT) team is highly customer focused and directly supports four distinct lines of business: retail liquor, wholesale liquor, cannabis, and corporate. These line of business IT teams are supported overall by both a Chief Information Security Officer and a Chief Technical Officer and their respective departments to ensure the organization prioritizes security and innovation.</p><p>At present the technology team consists of more than 200 full-time employees and has also adopted a multi-sourcing strategy and leverages external expertise, Cloud SaaS based services and government shared services as appropriate.</p><p>The teams integrate, maintain, and enhance more than 80 business systems on a hybrid on-premises and cloud infrastructure. These include:</p><ul><li>Merchandising and retail store systems that process 40 million plus customer transactions per year.</li><li>Wholesale, distribution and warehouse systems that enable the movement of 17 million plus cases per year.</li><li>Corporate finance systems to service an annual budget of approximately $3 billion and HR and payroll systems to service more than 5000 employees.</li></ul><p>The Technical Analyst resolves and troubleshoots complex technical problems/issues for various information technology areas including (but not limited to) desktop computers, laptops, printers, audiovisual equipment and mobile technology. The Technical Analyst is also responsible for the movement of PC hardware and associated peripherals. The position provides in-house tier 1 and tier 2 computer support, resolving software/hardware problems, installing/supporting software, for LDB Head Office staff, Warehouses and Retail Stores across the Lower Mainland.</p><p>Special requirements include: successful completion of a criminal record check; must hold a valid Class 5 or 7 BC Driver’s License; ability to lift equipment weighing up to 25 kgs. Travel is required on occasion throughout the Lower Mainland.</p><p>For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.</p><p>An eligibility list for temporary future opportunities may be established.</p><p><b>Position Requirements:</b></p><p><b>Education and Experience:</b></p><ul><li>A diploma or certificate in Information Technology or related field and one (1) year of recent* technical analyst (or similar) experience*.</li></ul><ul><li>Recent experience must have occurred in the last seven (7) years and must include the following:</li></ul><ul><li>Resolving and troubleshooting technical problems for both hardware and software.</li><li>Experience in deployment and/or support of Windows 7/10 in a Windows networking environment.</li></ul><p>Preference may be given to candidates with the following experience:</p><ul><li>Experience providing guidance to co-op students and junior staff.</li><li>Experience in a customer service-related technical position.</li><li>Experience with Mac hardware/software (iMac, MacBook, OS X etc.).</li><li>Experience with AV and presentation equipment.</li><li>Experience in Virtual Technologies, such as VMware, Citrix and/or Network, VLAN, vRouters/switches and/or virtual firewall.</li><li>Experience with help desk call tracking and/or IT service management (ITSM) software.</li><li>Experience with VPN and/or remote desktop configuration.</li><li>Experience using end user device management system, such as Systems Centre Configuration Manager (SCCM) and/or Azure Intune.</li><li>Experience with Mobile Device Management software, including creating and administering policies.</li><li>Experience with Microsoft AD DS and Group Policies.</li><li>CompTIA A+ certified and/or working towards certification.</li></ul><p><b>How to Apply &amp; Application Requirements:</b><br /><br />In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description.<br /><br />A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.<br /><br />Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.<br /><br />For specific position-related enquiries, please contact <b>Pardeep Dhatt, HR Advisor at <span><a href=\"tel:+1-604-252-6259\">604 252 6259</a></span>.</b><br /><br />Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.<br /><br /><b>Note:</b> Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Late applications will not be accepted.</p></div></div><p></p></div>","company":{"companyType":"Government","name":"BC Public Service","logoUrl":"/logos/bc-public-service-e5abe612080c1bade033d7a9bffff9fa.jpeg"},"location":{"country":"Canada","address":"Burnaby, BC","city":"Burnaby","stateProvince":"BC"},"frontendLink":"/job-posting/bc-public-service/isl-18r-technical-analyst/a88d6118d08b4173dfa0e31adde6e998","title":"ISL 18R - Technical Analyst","category":"Government","hash":"a88d6118d08b4173dfa0e31adde6e998","postingUrl":"https://ca.indeed.com/job/isl-18r-technical-analyst-9f38889f0fa48735"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"5 days ago","description":"<div><p><b>IT OPERATIONS ANALYST II: </b></p><p>Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The IT Operations Analyst II will work in a multi-functional role which supports Jushi Holdings Information Technology (IT) systems and programs, and store business operations. This role provides a point of contact for end-users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to workstations, laptops, terminals, printers, scanners, iPads, monitors) to ensure optimal performance. The person will also troubleshoot problem areas (in person, by telephone, Zendesk ticketing, chat and via remote access) in a timely manner and accurate fashion and provide end user assistance where required. To thrive in this role, you will need to be very organized, high aptitude in problem solving, and excellent communication and customer service skills</p><p><b>THE TEAM: </b></p><p>Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.</p><p>Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 900 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by <i>Cannabis Business Times</i>.</p><p>The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brand, Nature’s Remedy. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.</p><p>Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states.</p><p><b>WHAT YOU WILL DO: </b></p><ul><li>Install, upgrade, support, and troubleshoot Windows 10, Mac OS, and Microsoft Office 365, Exchange, and any other authorized desktop applications</li><li>Email account administration, i.e., account creation, management, and distribution lists in Azure Active Directory and Microsoft 365 admin center</li><li>User account administration, i.e., account creation, management, and password resets</li><li>Familiarize end-users with basic software, hardware, and peripheral device operation</li><li>Works with vendor support contacts to resolve technical issues within the scope of the desktop environment</li><li>Performs repairs on computers, laptops, printers, and any other authorized peripheral equipment</li><li>Customize desktop hardware to meet user specifications and site standards</li><li>Performs work in compliance with specified warranty requirements</li><li>Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintain, and restocks assigned parts inventory</li><li>Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software</li><li>Use tools and methodologies to load, copy and customize operating system configurations for deployment</li><li>Responsible for developing strategies, processes and procedures pertaining to legacy technology or new IT related technology and platforms</li><li>Serve as the subject matter expert in supporting Jushi Business Policies, and reinforce best practices and technical protocol for technology program use in all Jushi stores</li><li>Manage knowledge base, spotlights, and support desk FAQ’s/QRG’s pertaining to existing technology to ensure accordance with company needs regulatory compliance and requirements to quality management systems.</li></ul><p><b>WHAT WE ARE LOOKING FOR: </b></p><ul><li>3-5 years previous experience in IT working with executives and end-users</li><li>Ability to build rapport with clients</li><li>Strong troubleshooting and critical thinking skills</li><li>Positive and professional demeanor</li><li>Good spoken and written communication skills</li><li>Ability to work in a changing and adaptive environment</li><li>Proven track record of maintaining IT procedures, security protocols and infrastructure</li><li>Excellent Customer Service skills</li><li>Strong communication and interpersonal skills both oral and written</li><li>Proficient in Microsoft O365</li><li>Highly organized and able to multi-task under time constraints</li><li>Ability to balance and prioritize work</li><li>Works well in a fast-paced environment</li><li>Self-motivated</li><li>Team player</li></ul><p><b>WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI: </b></p><p>We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).</p><p><b>BONUS DUTIES YOU SHOULD UNDERSTAND: </b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</p><p>Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Ability to commute/relocate:</p><ul><li>Boca Raton, FL 33431: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Public/Established","name":"Jushi Holding","logoUrl":"/logos/jushi-ed6167aca579d7078b5dae7a1c6fbaac.png"},"location":{"country":"United States","address":"Boca Raton, FL 33431","city":"Boca Raton","stateProvince":"FL"},"frontendLink":"/job-posting/jushi-holding/it-operations-analyst-ii/47791b0a9cb23d8b05c105bf8d92899f","title":"IT Operations Analyst II","category":"Retail","hash":"47791b0a9cb23d8b05c105bf8d92899f","postingUrl":"https://www.indeed.com/job/it-operations-analyst-ii-8061ae713222e486"},{"function":["Information Technology (IT)"],"postedOn":"4 days ago","description":"<div><div></div><div><div><p><b>Senior Security Analyst</b><br /><b>Information Systems R27</b></p><p>On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.</p><p>At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province.</p><p>The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.</p><p>We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The information technology (IT) team is highly customer focused and directly supports four distinct lines of business: retail liquor, wholesale liquor, cannabis, and corporate. These line of business IT teams are supported overall by both a Chief Information Security Officer and a Chief Technical Officer and their respective departments to ensure the organization prioritizes security and innovation.</p><p>At present the technology team consists of more than 200 full-time employees and has also adopted a multi-sourcing strategy and leverages external expertise, Cloud SaaS based services and government shared services as appropriate.</p><p>The teams integrate, maintain and enhance more than 80 business systems on a hybrid on-premises and cloud infrastructure. These include:</p><ul><li>Merchandising and retail store systems that process 40 million plus customer transactions per year.</li><li>Wholesale, distribution and warehouse systems that enable the movement of 17 million plus cases per year.</li><li>Corporate finance systems to service an annual budget of approximately $3 billion and HR and payroll systems to service more than 5000 employees.</li></ul><p>Advising senior management, the Senior Security Analyst works with business stakeholders and leads the implementation of key branch security strategies and projects. This position comes with a high degree of authority and autonomous decision making. The Senior Security Analyst is responsible for assessing security risks and identifying control requirements and is focused on creating solutions to address control needs.<br /><br />The Senior Security Analyst in collaboration with IT project teams, architects, and administrators, assesses systems, applications, HW/SW and provides security advice and recommendations to LDB business and IT leadership during the design, development, deployment and maintenance of security and other systems and platforms. The Senior Security Analyst also leads initiatives to improve the LDB's information security policies and standards and address the changing scope of security threats and computer technologies. The Senior Security Analyst works closely with business leaders and technical teams to ensure information security is an integral component of business processes and IT applications.<br /><br />The work involves considerable complexity, multiple applications and a wide variety of technologies. The Senior Security Analyst operates within a wide scope of responsibility and all activities of NIST domains, leading the LDB’s security and risk management program to ensure the protection of IT information assets across LDB’s entire operation.<br /><br />A criminal record check is required. Working conditions include the need to work outside of core hours, as and when required. Some weekend work may be required to implement changes.<br /><br />For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.<br /><br />An eligibility list for permanent or temporary future opportunities may be established.<br /><br />There are currently two (2) permanent vacancies.<br /><br /><b>Position Requirements:</b><br /><b>Education and Experience:</b></p><ul><li>A degree in computer science, IT audit or a related field, and a minimum of 4 years of recent, related experience* OR</li><li>A combination of education, training and experience will be considered. i.e., 6 years or greater of recent, related experience* with a diploma or certificate in a related field.</li></ul><ul><li>Recent, related experience must include:</li></ul><ul><li>Experience with all aspects of IT security including current technologies and best practices.</li><li>Experience with leading technical projects and/or initiatives.</li><li>Experience, preferably with a security focus, in a Microsoft environment.</li><li>Experience with contributing to the development, implementation / installation, maintenance and operation, and problem resolution of enterprise systems, technologies (HW / SW) and/or network components.</li></ul><p>Preference may be given to candidates with any of the following:</p><ul><li>Industry standard certification including a Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) or equivalent.</li><li>Certification in one or more technical disciplines such as CISCO, security (SANS, CSI or other accredited institutes) and/or certification in privacy or information management.</li><li>Experience with change management processes and/or project management methodologies.</li><li>Experience in identifying, evaluating and/or addressing risks from a business and technological standpoint.</li><li>Experience with reporting of vulnerabilities across the organization.</li><li>Experience in identification and/or implementation of mitigation strategies.</li><li>Experience working with security principles and/or controls measures across the organization.</li><li>Experience with application design and development life cycle.</li><li>Demonstrated ongoing professional skills upgrading through the completion of course work.</li><li>Experience in business analysis including working with business users and subject matter experts to produce requirement, gap analysis, business process design, business rules and other analysis work products.</li></ul><p>Knowledge:</p><ul><li>Knowledge of Information Technology (ITIL) best practices.</li><li>Advance knowledge of all aspects of IT security including current technologies, best practices and/or security risks, threats, controls, technologies, policies, standards and procedures.</li><li>Knowledge of the installation, configuration, maintenance and problem resolution of hardware, software, operating systems and network components (e.g., Windows, Linux, Unix).</li><li>Knowledge of IT infrastructures and applications as they relate to NIST domains.</li><li>Knowledge of asset management, vulnerability management, and identity and access management.</li><li>Knowledge of risk management principles.</li><li>Knowledge of security and privacy issues of government and the broader public sector and how they relate to business requirements and privacy regulations is desirable.</li></ul><p>Skills and Abilities:</p><ul><li>Ability to quickly gain understanding of data flows.</li><li>Excellent written and oral communication, presentation / facilitation and inter-personal skills and attention to detail when communicating, and the ability to communicate complex matters in a manner that can be understood by the audience.</li><li>Ability to apply persuasion and influence management skills within area of expertise, to advance the LDB's information security objectives.</li><li>Excellent analytical and judgement abilities; and problem solving skills.</li><li>Ability to manage multiple priorities/projects and produce results within deadlines and budget parameters.</li><li>Ability to lead and manage teams.</li><li>Commitment to continuous learning.</li><li>Experience with resolving conflicts with vendors and service providers.</li></ul><p><b>How to Apply &amp; Application Requirements:</b></p><p>In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description.</p><p>A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.</p><p>Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.</p><p>For specific position-related enquiries, please contact at Pardeep Dhatt, HR Advisor, <span><a href=\"tel:+1-604-252-6259\">604-252-6259</a></span>.</p><p>Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.</p><p><b>NOTE</b>: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Late applications will not be accepted.</p></div></div><p></p></div>","company":{"companyType":"Government","name":"BC Public Service","logoUrl":"/logos/bc-public-service-e5abe612080c1bade033d7a9bffff9fa.jpeg"},"location":{"country":"Canada","address":"Burnaby, BC","city":"Burnaby","stateProvince":"BC"},"frontendLink":"/job-posting/bc-public-service/isl-27r-senior-security-analyst/4631f151f135644033fec4f28e17f637","title":"ISL 27R - Senior Security Analyst","category":"Government","hash":"4631f151f135644033fec4f28e17f637","postingUrl":"https://ca.indeed.com/job/isl-27r-senior-security-analyst-d821498553a6ccae"},{"salaries":[{"salaryStart":"$39k","salaryEnd":"$74k","currency":"US","source":"Glassdoor","position":"Help Desk Analyst","type":"per year","url":"https://www.glassdoor.com/Salaries/new-york-city-help-desk-analyst-salary-SRCH_IL.0,13_IM615_KO14,31.htm"},{"salaryStart":"$31k","salaryEnd":"$100k","currency":"US","source":"ZipRecruiter","position":"Entry Level Help Desk Analyst","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Entry-Level-Help-Desk-Analyst-Salary-in-New-York-City,NY"},{"salaryStart":"$63k","salaryEnd":"$undefined","currency":"US","source":"Payscale","position":"Technical Support Analyst","type":"per year (median)","url":"https://www.payscale.com/research/US/Job=Technical_Support_Analyst/Salary/bf4de0ff/New-York-NY-Help-Desk-Desktop-Support-Tier-2"}],"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"4 days ago","description":"<div><p>Come work in the fast paced cannabis industry We are hiring an IT Analyst (Help Desk Tech Support) based in the Garden City (right by Greeley) area. The person in this role will need the ability and willingness to drive to our other locations as needed. These locations are in Milliken, Fort Morgan, Sedgwick, and Denver.</p><p>General Info</p><p>Heavy preference will be given to candidates who already have their badge to work in the cannabis industry in Colorado. If you don't already have that, you can apply with the State of Colorado ). This is required to begin working.</p><p>The general hours for this role will be Monday - Friday 8 am - 5 pm, but there may be other hours when needed. The stores you will be supporting are open 7 days per week from 8 am until 10 pm.</p><p>This is a full time position, and you will generally be scheduled 40 hours per week.</p><p>Pay - $22-26/hour depending on experience and qualifications.</p><p>We offer a competitive benefits package, including Health Insurance (Kaiser), Dental Insurance (Delta Dental), Vision (VSP), and Gap/Accident/Illness Insurance (Transamerica). Employees also receive an employee discount in all of our stores</p><p>Our culture is full of fun times and camaraderie After all, we ARE in the cannabis industry We do our best to make the work day enjoyable, while also meeting the needs of the business, and following the rules set by the state. While this is not a role that helps customers, you will be working on the sales floor often, so willingness to be friendly and welcoming to customers is important.</p><p><b>Job Description:</b></p><p>Our ideal staff member is an enthusiastic, highly motivated individual with a professional, friendly and cheerful attitude. This position requires a reliable team player who is eager to jump in and learn about our systems and processes. Previous IT, network, and security camera maintenance experience are critical. Employee should be able to maintain productivity throughout working hours and able to prioritize job duties accordingly.</p><p><b>Job Duties:</b></p><p>• Administer network and data security, including directory, group policy, firewalls, virus protection, and email security</p><p>• Perform data backups to ensure all company-owned work is saved</p><p>• Install and update network system improvements</p><p>• Install and configure wireless networking equipment</p><p>• Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage</p><p>• Assist with the design, implementation, and support of new software and features</p><p>• Assist with installation of IP/Analog CCTV systems</p><p>• Run Cat5/6 as needed cabling</p><p>• Evaluate connectivity issues, equipment, and software and hardware</p><p>• Respond to IT issues; hardware maintenance, software, networking, etc.</p><p>• Provide helpdesk and technical support either by phone, remote access, or site visits</p><p>• Oversee troubleshooting for system errors</p><p>• Set up equipment for new users and employees</p><p>• Consult with vendors and clients to integrate and update company technology</p><p>• Ensure system optimization for all technology resources</p><p>Information Technology Requirements and Qualifications</p><p>• High school degree or equivalent; bachelor's degree in computer science, information systems, or related field preferred</p><p>• Industry certification CompTIA A+, CompTIA Net+ certification, or other related IT professional certification preferred</p><p>• Must meet all state-required licensure/certification.</p><p>• Preference given to candidates with the following: CASP, Sec+, Net+,CCNA</p><p>• Minimum 2 years' experience in an information technology role</p><p>• Experience working with network and server management support</p><p>• Up-to-date knowledge of new systems, information, software, hardware, and upgrades</p><p>• Excellent written and verbal communication skills</p><p>This job has a physical component that requires the ability to push, pull, and/or lift up to 50 pounds at a time. This position requires the ability to stand, sit, crawl, crouch, and reach.</p><p>We are an EEO Employer</p></div>","company":{"name":"Nature's Herbs and Wellness / High Plainz Strains"},"location":{"country":"United States","address":"Garden City, NY, USA","city":"Garden City","stateProvince":"NY"},"frontendLink":"/job-posting/natures-herbs-and-wellness-high-plainz-strains/it-analyst-help-desk-tech-support/c1c858390d434a91cf4e97b8db58fd12","title":"IT Analyst - Help Desk Tech Support","category":"Medical & Healthcare","hash":"c1c858390d434a91cf4e97b8db58fd12","postingUrl":"https://us.bebee.com/job/20211130-b4fa32df275cd5368437636f5c785910","salary":"$39k - $74k"},{"function":["Information Technology (IT)"],"postedOn":"14 hours ago","description":"<div><div><p>Ayr Wellness is an expanding vertically integrated, U.S. multi-state cannabis operator, focused on delivering the highest quality cannabis products and customer experience throughout its footprint. Based on the belief that everything starts with the quality of the plant, the Company is focused on superior cultivation to grow superior branded cannabis products. Ayr strives to enrich consumers’ experience higher everyday through the wellness and wonder of cannabis.</p><p> If you are looking to join an exciting company that is growing rapidly in the Nevada cannabis industry, Ayr Wellness is the place for you! Soon to be one of the largest cannabis producers and sellers in the state, we are looking for dedicated employees to join our team. This job is fast-paced and a highly productive environment. Professionalism, quality, and teamwork are necessary for success in this position.</p><p><b>Job Summary</b></p><p>Our company is seeking an experienced Information Technology (IT) Technician. The successful candidate will be responsible for computer and network set-up and maintenance, software installation, troubleshooting, hardware and peripheral repair, maintaining operating systems, and other IT-related tasks as needed. Ensuring the working order of point-of-sale and inventory management systems is a critical function of this position.</p><p><b>Duties and responsibilities or (Essential Functions)</b></p><ul><li>Provide support for all Information Technology products and services.</li><li>Support may include answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and communicating policy.</li><li>Possess excellent communication skills, be able to handle stressful situations with a drive to assist clients, using both industry knowledge and out-of-the box thinking to resolve issues.</li><li>Determines the most effective manner to resolve client's technical issue. Engages in research and in-depth troubleshooting to resolve technical issues.</li><li>Promptly records required customer and problem information into the Ticketing System.</li><li>Updates tickets with appropriate journal entries of activities and closes tickets with resolution.</li><li>Resolves Level 1 IT Tickets/work orders. Escalates complex and/or high priority problems to appropriate personnel or support groups for resolution.</li><li>Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up.</li><li>Assist in setting up new user profiles, PC’s/Laptops/Phones.</li><li>Perform software, hardware and firmware upgrades as necessary.</li><li>Assist in researching products and services as necessary.</li><li>Works on Helpdesk projects as assigned by manager.</li><li>Assists with various IT projects that include networking, AD administration, File Server administration and various other IT technologies.</li><li>Position will require driving to different site locations throughout the Reno metropolitan area.</li><li>Strong desire to learn new technologies and willingness to assist with IT related projects.</li></ul><p></p><p><b><br />Qualifications</b></p><p></p><ul><li><br />Must be 21 years or older with no excluded felony convictions</li><li>Must be a Nevada resident and possess valid driver's license or state ID</li><li>Must be able to obtain a Cannabis Compliance Agent Card</li><li>Must be and remain compliant with all legal and company regulations for working in the industry</li><li>Two-year degree in Computer Science or four years of demonstrated IT experience required</li><li>Experience and/or knowledge of current technologies available in the IT world</li><li>Experience in computer hardware, software, and basic network troubleshooting, or equivalent training.</li><li>Ability to work closely with onsite and remote staff to troubleshoot desktop, mobile, printing and basic network issues</li><li>Ability to install hardware (computers, printers, routers, etc.) as needed by staff</li><li>Ability to diagnose software and hardware issues</li><li>Research and implement solutions with little to no guidance</li><li>Ability to teach procedural protocol to management staff</li><li>Ability to communicate technical support clearly in a user-level environment</li><li>Individual must be able to gauge the customer's technical ability and communicate with them in appropriate technical or non-technical language in a non-condescending manner.</li><li>This position involves projects and/or assignments requiring considerable decision-making regarding procedures, plans, auditing and schedules. Ability to work independently or in a team setting is necessary</li><li>Ability to adapt and multitask on various projects</li><li>Ability and willingness to learn and support new and fast-changing technologies.</li><li>Must be proficient in MS Office/Tasks suite and Windows family of latest OS’s.</li><li>Familiarity with VoIP systems, networking, and communication hardware such as Cisco routers, switches, and firewalls preferred</li><li>Must be proficient in PC setup down to the component level</li><li>Detail oriented and be able to work with basic tools.</li><li>Must be able to learn new software packages and assist staff as necessary.</li><li>Ability to use a keyboard for extended periods of time to enter and retrieve data.</li><li>Strong desire to be part of a dynamic, goal, and achievement driven environment.</li><li>Ability to lift 50 lbs.</li><li>Must be available to work weekends, evenings, and holidays</li></ul></div></div>","company":{"companyType":"Public/Established","name":"Ayr Wellness","logoUrl":"/logos/ayr-wellness-ba3da88b0c41e805422edfc8a9315df2.jpeg"},"location":{"country":"United States","address":"Tempe, AZ 85284","city":"Tempe","stateProvince":"AZ"},"frontendLink":"/job-posting/ayr-wellness/ayr-wellness-arizona-level-1-it-technician/8942956558e16f41680b928482347c4a","title":"Ayr Wellness - Arizona Level 1 IT Technician","category":"Agriculture & Farming","hash":"8942956558e16f41680b928482347c4a","postingUrl":"https://www.indeed.com/job/ayr-wellness-arizona-level-1-it-technician-0f4ef0e7167af236"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"14 hours ago","description":"<div><p><b>Bloom Medicinals is seeking an in-office IT Network and System Administrator to work out of our corporate office, located in Boca Raton, FL. We are a management group that oversees Medical Cannabis Dispensaries in Arkansas, Maryland, Missouri and Ohio. You will be responsible for the day to day management of networks and IT endpoints.</b></p><p><b>This position requires periodic out of state travel to perform new installs and system upgrades, and occasional after hours/weekend work for emergencies and off prime time maintenance.</b></p><p><b>Responsibilities</b></p><ul><li><b>Install, maintain and manage enterprise level data network systems.</b></li><li><b>Audit network and system logs for any potential security vulnerabilities.</b></li><li><b>Setup and deploy VPN infrastructure for traveling and remote employees.</b></li><li><b>Setup and maintain multiple sites' alarm and NVR camera systems.</b></li><li><b>Design workstation infrastructure that is easy to deploy and manage.</b></li><li><b>Perform mass deployment of software updates and virus protection.</b></li><li><b>Develop employee IT procedure, policies and training materials.</b></li><li><b>Respond to employee IT tickets and provide routine technical support.</b></li><li><b>Audit data transmissions, storage and backups to meet HIPAA standards.</b></li><li><b>Develop procedures to manage and audit IoT devices used for digital signage.</b></li><li><b>Assist with finding reliable solutions for both office and POS printing.</b></li></ul><p><b>Required Skills</b></p><ul><li><b>Minimum of 3 years enterprise level networking and systems experience</b></li><li><b>Proven working experience of SonicWall technologies</b></li><li><b>Excellent verbal and written communication skills</b></li><li><b>Strong understanding of current cyber security protocols and policies</b></li><li><b>Thorough understanding of Windows based workstations</b></li><li><b>Ability to provide remote support utilizing remote management technology</b></li><li><b>Familiarity with backup and recovery software and methodologies</b></li><li><b>Thorough experience researching, scoping and implementing IT solutions and infrastructure</b></li></ul><p><b>Beneficial Skills</b></p><ul><li><b>Any up to date computer programming experience is helpful</b></li><li><b>Experience configuring and maintaining an NVR and intrusion alarm systems</b></li><li><b>Practical knowledge on setting up and managing a VPN</b></li><li><b>Linux CLI fundamentals</b></li><li><b>Ability to write technical policies and training materials</b></li><li><b>Strong Google Sheets/Microsoft Excel knowledge</b></li><li><b>Setting up, maintaining and utilizing Google Suite</b></li><li><b>Familiarity with printer technologies including office, receipt and label printers</b></li><li><b>System and network monitoring tools</b></li><li><b>Project management and ticket system experience</b></li><li><b>Experience training staff on IT procedures and policies</b></li><li><b>Understanding of the technical requirements for HIPAA</b></li><li><b>Network+ and CompTIA A+ certificates</b></li><li><b>Bachelor's degree in Computer Science or equivalent</b></li></ul><p>*<br />Competitive compensation package including paid time off, and medical, dental and vision insurance.</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Bloom Medicinals","logoUrl":"/logos/bloom-medicinals-7c843be48a965f51362b20f75daadbe4.png"},"location":{"country":"United States","address":"Boca Raton, FL 33432","city":"Boca Raton","stateProvince":"FL"},"frontendLink":"/job-posting/bloom-medicinals/it-network-and-system-administrator/f4e658a97c61bef48d613f437f8ef98a","title":"IT Network and System Administrator","category":"Medical & Healthcare","hash":"f4e658a97c61bef48d613f437f8ef98a","postingUrl":"https://www.indeed.com/job/it-network-and-system-administrator-95a8fbd7eaf35a88"},{"function":["Information Technology (IT)"],"postedOn":"14 hours ago","description":"<div><div><div><b>Executive Support Technician - NYC, NY</b></div><br /><div></div><div></div><div><b><i>About Tiray</i></b></div><div></div><div>Tilray is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better – one person at a time – by inspiring and empowering the worldwide community to live their very best life by providing them with products that meet the needs of their mind, body, and soul and invoke a sense of wellbeing. Tilray’s mission is to be the trusted partner for its patients and consumers by providing them with a cultivated experience and health and wellbeing through high-quality, differentiated brands and innovative products. A pioneer in cannabis research, cultivation, and distribution, Tilray’s unprecedented production platform supports over 20 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and alcoholic beverages.</div><div> </div><div><i>Looking to develop your career at the forefront of a rapidly expanding industry?</i></div><div></div><div>We are seeking an experienced IT Support Technician to provide superior technical support to Tilray executive staff in a corporate office while also resolving more complex issues for other remote employees. This IT professional will work closely with a virtual team of other enterprise technicians in resolving escalated issues. They must be committed to a high level of quality in performing and documenting IT Incident and Request Management activities. The goal of this position is to utilize all available resources to provide Tilray employees a valuable, professional, and effective IT support experience in every interaction.</div><div></div><div><b>Key Accountabilities</b></div><ul><li>Serve as the first point of contact and provide white-glove technical services for executive staff</li><li>Provide IT Onboarding orientation to new employees</li><li>Advise users on IT products and/or services</li><li>Address complex IT issues escalated by frontline support</li><li>Pursue technical issues to resolution or escalation</li><li>Managing on-site inventory</li><li>Fulfill onsite IT workspace requests</li><li>Daily utilization of IT ticketing system for incident and request management</li><li>Participate in knowledge management and creation of articles</li></ul><div><b>Required Qualifications</b></div><ul><li>College Diploma/University Degree in related field</li><li>3-4 years’ experience in an IT Support setting</li><li>Advanced MacOS, Windows endpoint support experience</li><li>Experience in supporting executive staff</li><li>Experience in supporting large-scale remote IT environments</li><li>Experience in supporting conference room solutions</li><li>Experience with managing endpoint devices (Intune/JAMF/Kandji tools a plus)</li><li>Organizational, verbal, and written communication skills with an attention to detail</li><li>Previous experience in an ITIL Environment</li></ul><br /><div></div><div><p>Tilray welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace.</p><p>Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.</p><p>Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). High Park does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process.</p><p>When replying to emails, please ensure the sender name and email address match exactly. Please also ensure the Reply-To address matches the sending address exactly.</p><p>If you are concerned about the authenticity of an email, letter, or call purportedly from, for, or on behalf of High Park, please send an email inquiry to [email protected]</p></div></div></div>","company":{"companyType":"Public/Established","name":"Tilray","logoUrl":"/logos/tilray-7a827f507c4afad3caee3c003054401d.png"},"location":{"country":"United States","address":"New York, NY","stateProvince":"NY"},"frontendLink":"/job-posting/tilray/executive-support-technician/d52d071f8bd4fd561367fb161ddd5e66","title":"Executive Support Technician","category":"Medical & Healthcare","hash":"d52d071f8bd4fd561367fb161ddd5e66","postingUrl":"https://www.indeed.com/job/executive-support-technician-a9b416f7f2503eca"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"1 day ago","description":"<div><p>Ayr Wellness is an expanding vertically integrated, U.S. multi-state cannabis operator, focused on delivering the highest quality cannabis products and customer experience throughout its footprint. Based on the belief that everything starts with the quality of the plant, the Company is focused on superior cultivation to grow superior branded cannabis products. Ayr strives to enrich consumers’ experience higher everyday through the wellness and wonder of cannabis.</p><p>If you are looking to join an exciting company that is growing rapidly in the Nevada cannabis industry, Ayr Wellness is the place for you! Soon to be one of the largest cannabis producers and sellers in the state, we are looking for dedicated employees to join our team. This job is fast-paced and a highly productive environment. Professionalism, quality, and teamwork are necessary for success in this position.</p><p><b>Job Summary</b></p><p>Our company is seeking an experienced Information Technology (IT) Technician. The successful candidate will be responsible for computer and network set-up and maintenance, software installation, troubleshooting, hardware and peripheral repair, maintaining operating systems, and other IT-related tasks as needed. Ensuring the working order of point-of-sale and inventory management systems is a critical function of this position.</p><p>Duties And Responsibilities Or (Essential Functions)</p><p>• Provide support for all Information Technology products and services.</p><p>• Support may include answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and communicating policy.</p><p>• Possess excellent communication skills, be able to handle stressful situations with a drive to assist clients, using both industry knowledge and out-of-the box thinking to resolve issues.</p><p>• Determines the most effective manner to resolve client's technical issue. Engages in research and in-depth troubleshooting to resolve technical issues.</p><p>• Promptly records required customer and problem information into the Ticketing System.</p><p>• Updates tickets with appropriate journal entries of activities and closes tickets with resolution.</p><p>• Resolves Level 1 IT Tickets/work orders. Escalates complex and/or high priority problems to appropriate personnel or support groups for resolution.</p><p>• Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up.</p><p>• Assist in setting up new user profiles, PC’s/Laptops/Phones.</p><p>• Perform software, hardware and firmware upgrades as necessary.</p><p>• Assist in researching products and services as necessary.</p><p>• Works on Helpdesk projects as assigned by manager.</p><p>• Assists with various IT projects that include networking, AD administration, File Server administration and various other IT technologies.</p><p>• Position will require driving to different site locations throughout the Reno metropolitan area.</p><p>• Strong desire to learn new technologies and willingness to assist with IT related projects.</p><p><b>Qualifications</b></p><p>• Must be 21 years or older with no excluded felony convictions</p><p>• Must be a Nevada resident and possess valid driver's license or state ID</p><p>• Must be able to obtain a Cannabis Compliance Agent Card</p><p>• Must be and remain compliant with all legal and company regulations for working in the industry</p><p>• Two-year degree in Computer Science or four years of demonstrated IT experience required</p><p>• Experience and/or knowledge of current technologies available in the IT world</p><p>• Experience in computer hardware, software, and basic network troubleshooting, or equivalent training.</p><p>• Ability to work closely with onsite and remote staff to troubleshoot desktop, mobile, printing and basic network issues</p><p>• Ability to install hardware (computers, printers, routers, etc.) as needed by staff</p><p>• Ability to diagnose software and hardware issues</p><p>• Research and implement solutions with little to no guidance</p><p>• Ability to teach procedural protocol to management staff</p><p>• Ability to communicate technical support clearly in a user-level environment</p><p>• Individual must be able to gauge the customer's technical ability and communicate with them in appropriate technical or non-technical language in a non-condescending manner.</p><p>• This position involves projects and/or assignments requiring considerable decision-making regarding procedures, plans, auditing and schedules. Ability to work independently or in a team setting is necessary</p><p>• Ability to adapt and multitask on various projects</p><p>• Ability and willingness to learn and support new and fast-changing technologies.</p><p>• Must be proficient in MS Office/Tasks suite and Windows family of latest OS’s.</p><p>• Familiarity with VoIP systems, networking, and communication hardware such as Cisco routers, switches, and firewalls preferred</p><p>• Must be proficient in PC setup down to the component level</p><p>• Detail oriented and be able to work with basic tools.</p><p>• Must be able to learn new software packages and assist staff as necessary.</p><p>• Ability to use a keyboard for extended periods of time to enter and retrieve data.</p><p>• Strong desire to be part of a dynamic, goal, and achievement driven environment.</p><p>• Ability to lift 50 lbs.</p><p>• Must be available to work weekends, evenings, and holidays</p></div>","company":{"website":"ayrwellness.com","companyType":"Public/Established","name":"Ayr Wellness Inc.","logoUrl":"/logos/ayr-strategies-inc-b792bfce336a1d53f9c5251c718f1c13.jpeg"},"location":{"country":"United States","address":"Tempe, AZ, USA","city":"Tempe","stateProvince":"AZ"},"frontendLink":"/job-posting/ayr-wellness-inc/ayr-wellness-arizona-level-1-it-technician/a6e6ae24478a050efaab090fc839d06d","title":"Ayr Wellness - Arizona Level 1 IT Technician","category":"Agriculture & Farming","hash":"a6e6ae24478a050efaab090fc839d06d","postingUrl":"https://www.linkedin.com/jobs/view/ayr-wellness-arizona-level-1-it-technician-at-ayr-wellness-inc-2826305337"},{"salaries":[{"salaryStart":"$180k","salaryEnd":"$200k","currency":"US","source":"Glassdoor","position":"Head Of Merchant Success","type":"per year","url":"https://www.glassdoor.com/Salary/Klarna-Head-of-Merchant-Success-New-York-City-Salaries-EJI_IE389854.0,6_KO7,31_IL.32,45_IM615.htm"}],"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"14 hours ago","description":"<div><p>Kind</p><p>Tap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts</p><p>The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale.</p><p>The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teamsContinue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycleImpact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and servicesDevelop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.#JCRequired SkillsHigh school diploma or equivalent required.</p><p>Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>Minimum 21 years of age (as required by state regulations).Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>Experience with HubSpot is a plus.</p><p>Valid driver's license and reliable vehicle.</p><p>Willingness to travel and drive regularly.</p><p>Desired SkillsAbility to organize plans to schedule, call on, visit and follow up with merchants.</p><p>Ability to easily engage with a variety of individuals and groups.</p><p>Strong written and verbal communication skills.</p><p>Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTapThe first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p>BenefitsEqual opportunity employerKindTap is an Equal Opportunity Employer.</p><p>by Jobble</p></div>","company":{"name":"Kindtap"},"location":{"country":"United States","address":"Westport, CT, USA","city":"Westport","stateProvince":"CT"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist/0de6764609415ca01943f35aa830cb6e","title":"Merchant Success Specialist","category":"Media & Communications","hash":"0de6764609415ca01943f35aa830cb6e","postingUrl":"https://us.bebee.com/job/20211204-23090b759e7bdb0da292638f4b58c90f","salary":"$180k - $200k"},{"salaries":[{"salaryStart":"$44k","salaryEnd":"$75k","currency":"US","source":"Salary.com","position":"Master Data Management Analyst I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/master-data-management-analyst-i-salary/pa"},{"salaryStart":"$36k","salaryEnd":"$130k","currency":"US","source":"ZipRecruiter","position":"Master Data Analyst","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Master-Data-Analyst-Salary--in-New-Jersey"},{"salaryStart":"$67k","salaryEnd":"$72k","currency":"US","source":"Glassdoor","position":"Master Data Analyst","type":"per year","url":"https://www.glassdoor.com/Salary/Utz-Quality-Foods-Master-Data-Analyst-York-Hanover-Salaries-EJI_IE17922.0,17_KO18,37_IL.38,50_IM947.htm"}],"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"3 days ago","description":"<div><p>Organization: The TerrAscend Organization (OTCM: TRSSF) is permitted to cultivate, process, and dispense premium medical marijuana products to the medical marijuana patients in US States that have legalized medical marijuana products in a compassionate and safe manner. We are also committed to serving those states that have legalized recreational use by providing premium products. TerrAscend is creating an enduring, world-class company capable of operating under the standards of a highly regulated business looking to shape the future of marijuana-based therapies in the markets we serve.</p><p>Position Description: We are looking for an experienced data analyst who will be responsible for maintaining Master Data Governance and Data Quality programs for all data domains across the business systems. As our company grows, this position will also be instrumental in the creation of new processes to promote data integrity and increase ease of use.</p><p><b>Responsibilities include, but are not limited to:</b></p><p><b>As part of the Master Data team, this role will partner with the Finance, IT, and Operations management to maintain master data including creation, modification, cleansing, and enrichment. Examples include but are not limited to:</b></p><p>• Managing SKU creation and updates across our financial platforms</p><p>• Modification of the Chart of Accounts for all entities</p><p>• Creation and management of all vendor profiles throughout the region</p><p>• Gatekeeper and administrator of all data environments including the company’s ERP and State Regulated Seed to Sale systems</p><p>• Preparing quarterly user access reviews of all financially relevant systems</p><p>• Manage the master data approval workflow systems, partnering with the corporate digital team to continuously improve existing systems</p><p>• Working with all departments to ensure data integrity and executing various data clean-up projects</p><p>Responsible for the execution of Master Data maintenance across all business units, including assisting with proper controls, documentation, and communication. This role will interface with Retail &amp; Merchandising, Procurement, Supply Chain &amp; Demand Planning, Manufacturing, IT, and Accounting &amp; Finance.</p><p>Assist the Master Data Manager in maintaining visibility to business projects that generate master data demand. Will also work with business users across multiple departments to define and analyze problems, identifying the most suitable technical application or configuration solutions. Creative problem solving, teaming, and project management skills are a must.</p><p>Investigate business implications of the application of technology or new systems to the current and future business environments as it relates to Master Data alignment and cohesiveness.</p><p>Perform ad hoc analysis and projects as requested including the transition of Master Data from Legacy systems into future ERP and Manufacturing &amp; WHM systems. Other tasks include data cleansing and merging reports for use in reporting, system updates, and compliance.</p><p>Assist the regional controllers, external auditors, and tax accountants as needed to support controls testing, providing evidence and support as requested.</p><p>Provide support and training to the staff and other team leaders; provide guidance to accounting staff to optimize performance such as methods of improving data accuracy or tools to create efficiencies.</p><p>Given the exposure this role has with so many business units, this position will have a deep knowledge of how the company operates and works together from seed to sale. As the company grows, you may have opportunities to laterally shift into another business unit if it’s determined a transfer would be mutually beneficial.</p><p><b>Qualifications and Education Requirements:</b></p><p>• Experience or exposure to all areas of business operations preferred including but not limited to, accounting, procurement, manufacturing &amp; production, sales, merchandising, and inventory management.</p><p>• Experience working in a highly computerized environment and processing financial transactions using an enterprise resource planning (ERP) system and/or accounting software.</p><p>• Advanced Microsoft Excel skills required, knowledge of Power Apps, Power BI, and SharePoint preferred.</p><p>• Accurate, self-starter, with the ability to prioritize and complete tasks with competing deadlines.</p><p>• Creative problem solver who can identify root causes and implement unique solutions to increase efficiencies and promote compliance.</p><p>• Professional written and verbal communication with multiple levels and departments. Responds timely to inquiries from external and internal customers.</p><p>• Analytical, detail-oriented, and honest.</p><p><b>Education and Experience Requirements:</b></p><p>• Bachelor’s degree in Accounting, Finance, Management Information Systems or combination of education, experience, and training which demonstrates the ability to perform key responsibilities</p><p>• 2+ years of experience in an analyst or associate role in a large corporation or start-up</p><p>• Proven ability to prioritize and complete tasks with competing deadlines</p><p>• Experience working in a SOX-compliant environment preferred</p><p><b>Benefits:</b></p><p>• Employee Discount (all employees eligible)</p><p>• 15 days PTO</p><p>• Health, vision, and dental insurance (with telehealth option)</p><p>• 401k with 4% matching (100% vested immediately)</p><p>• Employee Assistance Program</p><p>• Paid Parental Leave</p><p>• Life Insurance</p><p>• Short &amp; Long Term Disability</p><p>• ** Background Check Requirement ***</p><p>As a condition of employment, a complete background investigation will be conducted based on the rules of Pennsylvania. The state investigative process includes a state and federal background check. Individuals that have been convicted of a criminal offense related to the sale or possession of illegal drugs, narcotics or controlled substances may not hold a position with TerrAscend.</p><p>EEO Statement</p><p>At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.</p><p>TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.</p><p>Disclaimer</p><p>This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position</p></div>","company":{"website":"terrascend.com","companyType":"Public/Established","name":"TerrAscend","logoUrl":"/logos/terrascend-9bb56349ef6d5ca862d4a771e5a8c578.png"},"location":{"country":"United States","address":"King of Prussia, PA, USA","city":"King Of Prussia","stateProvince":"PA"},"frontendLink":"/job-posting/terrascend/master-data-associate/f38c3405eec8edd849d639cb0e01d056","title":"Master Data Associate","category":"Medical & Healthcare","hash":"f38c3405eec8edd849d639cb0e01d056","postingUrl":"https://www.linkedin.com/jobs/view/master-data-associate-at-terrascend-2824277059","salary":"$44k - $75k"},{"function":["Information Technology (IT)"],"postedOn":"2 days ago","description":"<div><div><p><b>710 Labs</b> is a growing cannabis company with multi-state expansion plans. 710 Labs is renowned for offering only connoisseur level products grown entirely in-house, taking sometimes absurd extra steps unheard of in an industry of fast commodity. Innovation is at our core, from cultivating talent and culture to leading the industry in education. Join our fast-growing team.</p><p>What you’ll do:</p><ul><li>Provide tier1-tier3 desktop and mobile device support to all employees, and know when to escalate problems to Sr. members of the team</li><li>IT Life Cycle support for current hardware and software</li><li>Image and deploy new Mac and Windows systems</li><li>Track and log assets into asset database</li><li>Decommission, wipe, and complete asset dispositions for old hardware</li><li>Support &amp; administration of Mac and PC client systems and peripherals</li><li>Technical application support for Microsoft 365, GSuite, Adobe, and Slack</li><li>Client support for the Remote User community</li><li>Conference Room maintenance and Audio/Visual support</li><li>Support and maintain network infrastructure</li><li>Provide recommendations for hardware/software implementation and upgrades to Director of IT</li><li>Act as go-to person for all IT related issues pertaining to 710 Labs</li></ul><p>What you’ll need:</p><ul><li>2-3 years of related industry experience in information technology support, specifically in the area of workstation deployment and Windows and Mac operating systems</li><li>Exceptional customer service skills are a must, with an emphasis on quality</li><li>Experience utilizing a Helpdesk ticketing system</li><li>Experience supporting a mobile and remote workforce</li><li>Specific knowledge of and prior experience supporting:<div><ul><li>Microsoft Windows 10 troubleshooting and support (required)</li></ul><ul><li>Cloud and desktop applications such as Office 365, Adobe Creative Cloud, Freshservice, Zoom Web Conferencing, Vonage, GSuite, Slack, etc.</li></ul><ul><li>Mobile device support including Android and iOS devices</li></ul></div></li><li>Prior experience using NinjaRMM for device management</li><li>Prior experience in using Google GSuite</li><li>Prior experience managing IP telephony systems (Vonage)</li><li>Prior experience administering SSO/Identity solutions (Okta, JumpCloud, etc.)</li><li>Prior experience supporting and troubleshooting network infrastructure (preferred)</li><li>Basic understanding of:<div><ul><li>Windows Azure Active Directory (user account creation, group membership, permissions)</li></ul><ul><li>File shares and permissions (Azure File Shares)</li></ul><ul><li>VOIP Phones, Instant Messaging, Web Conferencing (Zoom), Audio/Visual technologies (televisions, iPads, audio)</li></ul><ul><li>Google Apps (Gmail, Calendar, Drive)</li></ul><ul><li>MS365 (account provisioning, license assignment, account deactivation)</li></ul></div></li><li>Ability to work independently and make decisions based on IT best practices</li><li>Excellent communication with leadership and team members</li><li>Excellent documentation skills with emphasis on procedures and configurations</li><li>Ability to work in manufacturing facility environment</li></ul><p>The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</p></div></div>","company":{"name":"National Warehouse Management, LLC"},"location":{"country":"United States","address":"Oakland, CA 94621","city":"Oakland","stateProvince":"CA"},"frontendLink":"/job-posting/national-warehouse-management-llc/it-support-specialist/7f2561499bb070da17b7a57d869fab67","title":"IT Support Specialist","category":"Agriculture & Farming","hash":"7f2561499bb070da17b7a57d869fab67","postingUrl":"https://www.indeed.com/job/it-support-specialist-df916c56c223f3a9"},{"employmentType":"Full-time, Part-time","function":["Information Technology (IT)"],"postedOn":"2 days ago","description":"<div><p><i>Nirvana Center Dispensaries</i> is a group of Family-Owned and Operated State Licensed Medical Marijuana Dispensaries founded in 2016, in Phoenix, Arizona, and we are growing. Currently, we operate five locations in Arizona, and we have locations in three other states.</p><p><i>Nirvana Center Dispensaries</i> is currently hiring a part time IT Support Specialist. Under general supervision, the IT Support Specialist is responsible for providing technology, computer, and hardware support for all our locations. An IT Support Specialist responds to queries, runs diagnostic programs, isolates problem, and determines and implements solutions. The candidate will have the opportunity to grow in a dynamic environment and a growing industry.</p><p>· Hourly, $18 to $20, depending on experience</p><p>· Temporary to hire full-time, depending on the performance.</p><p><b>Job Description: </b></p><p>The candidate will be responsible for identifying problems in a timely manner; gather and analyze information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations. This position requires commutes to dispensaries, kitchens, labs, grow, and corporate offices.</p><p>· Develop and maintain knowledge of networks, computer systems, and security systems</p><p>· Provide on-site technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.</p><p>· Install, modify, and repair computer hardware and software.</p><p>· Resolve technical problems with networks and other systems.</p><p>· Run diagnostic programs to resolve problems</p><p>· Install computer peripherals for users</p><p>· Perform any other tasks assigned.</p><p><b>Job Qualifications: </b></p><ul><li>Must be an Arizona resident with no felony convictions, successfully pass an extensive background check and be a minimum of 21 years of age.</li><li>Must be able to qualify and maintain an AZ Department of Health Services Facility Agent card.</li><li>Must have a High School Diploma or GED.</li><li>Previous Information Technology experience.</li><li>Experience with Apple, MacOS Microsoft, HP, Dell, Windows, printers, etc.</li><li>Must have a professional, well-groomed appearance and demeanor.</li><li>Must be able to stand for long periods of time outside, during all weather.</li><li>Must have strong organizational and analytical abilities and advanced math skills</li><li>Must demonstrate professional written and oral communication skills</li><li>Must maintain compassion for the Medical Marijuana community</li><li>Must have reliable transportation</li><li>Must be available to work weekends, evenings, holidays, and on call. We are open 365 days a year.</li></ul><p><b>Skills Required: </b></p><ul><li>Reliability and Trustworthiness.</li><li>Maturity of Judgement, ability to assess, and respond quickly to a variety of situations.</li><li>The ability to work on your own, and as a team.</li><li>Tact and Diplomacy. Demonstrate the ability to effectively deal with stressful situations in a calm and productive manner, while maintaining the highest degree of satisfaction.</li><li>Passion and Drive to learn more and continue education/training to improve your knowledge of technology, hardware, and systems.</li><li>Good organizational skills, ability to multi-task, or switch from one task to another.</li><li>Show motivation and take initiative.</li><li>Dependability. Show up to your shifts on time.</li><li>Flexibility and adaptability with changes within the industry, technology, and policies.</li><li>Communication with patients, co-workers, and management.</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $18.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Windows: 2 years (Preferred)</li><li>IT support: 2 years (Preferred)</li></ul><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Public/Established","name":"Nirvana Center Dispensaries","logoUrl":"/logos/nirvana-center-dispensaries-4d559d7c1b31efb6003ce72cee1a6649.png"},"location":{"country":"United States","address":"Tempe, AZ","city":"Tempe","stateProvince":"AZ"},"frontendLink":"/job-posting/nirvana-center-dispensaries/information-technology-specialist/bb9cbb4990899607421a5158a3c52823","title":"Information Technology Specialist","category":"Medical & Healthcare","hash":"bb9cbb4990899607421a5158a3c52823","postingUrl":"https://www.indeed.com/job/information-technology-specialist-de9019edb284be2b"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"2 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>#JC</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Connecticut, USA","stateProvince":"CT"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist-grosvenor-dale-ct/92590c5514b606c8907b0fd441385573","title":"Merchant Success Specialist - Grosvenor Dale, CT","category":"Retail","hash":"92590c5514b606c8907b0fd441385573","postingUrl":"https://www.jobshark.com/ca/en/search-jobs-in-Connecticut,-USA/MERCHANT-SUCCESS-SPECIALIST-GROSVENOR-DALE-CT-848FC94E8D16DDE777/"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"2 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>#JC</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Massachusetts, USA","stateProvince":"MA"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist-douglas-ma/498d8b961c9085142745d8f6f65ce73f","title":"Merchant Success Specialist - Douglas, MA","category":"Retail","hash":"498d8b961c9085142745d8f6f65ce73f","postingUrl":"https://www.jobshark.com/ca/en/search-jobs-in-Massachusetts,-USA/MERCHANT-SUCCESS-SPECIALIST-DOUGLAS-MA-BD2AD1BA444DCDF36C/"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"2 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>#JC</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Massachusetts, USA","stateProvince":"MA"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist-amherst-ma/b10d42a2d762324a8e5717be1cc0580d","title":"Merchant Success Specialist - Amherst, MA","category":"Retail","hash":"b10d42a2d762324a8e5717be1cc0580d","postingUrl":"https://www.jobshark.com/ca/en/search-jobs-in-Massachusetts,-USA/MERCHANT-SUCCESS-SPECIALIST-AMHERST-MA-D15E181F146F107A76/"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"2 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>#JC</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Holyoke, MA, USA","city":"Holyoke","stateProvince":"MA"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist-holyoke-ma/06e2895f0c1e24e03ae04031f1056e2f","title":"Merchant Success Specialist - Holyoke, MA","category":"Retail","hash":"06e2895f0c1e24e03ae04031f1056e2f","postingUrl":"https://www.jobshark.com/ca/en/search-jobs-in-Massachusetts,-USA/MERCHANT-SUCCESS-SPECIALIST-HOLYOKE-MA-C70F83A9B640FF04CA/"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"2 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>#JC</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Acushnet, MA, USA","city":"Acushnet","stateProvince":"MA"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist-acushnet-ma/e17ade94b438132abbb8c25ce9bc91af","title":"Merchant Success Specialist - Acushnet, MA","category":"Retail","hash":"e17ade94b438132abbb8c25ce9bc91af","postingUrl":"https://www.jobshark.com/ca/en/search-jobs-in-Massachusetts,-USA/MERCHANT-SUCCESS-SPECIALIST-ACUSHNET-MA-FF1E70ADD25B28104F/"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p><b>In addition to being a GREAT place to work; we offer Competitive Wages, Growth Opportunities and Excellent Benefits!</b><br /><b>About Us: </b>We are an Oregon-proud Cannabis company. We grow our plants with passion and science, and we treat everyone with dignity and respect.</p><ul><li>Our moto is \"Good Herb by Good People\", and we strive to create a best-in-class experience.</li><li>We serve our community by providing a great place for people to work. We support our Team Members in their quest for excellence in service by giving them opportunities for cannabis careers and education.</li></ul><p><b>The Positions: </b>We are looking for <b>Budtenders </b>to join our team.</p><ul><li>We offer Medical, Dental, Vision, Life Insurance, and 401(k) with company match.</li><li>We also have an Employee Assistance Program and excellent Team Member Discounts.</li></ul><p><b>Requirements: </b></p><ul><li>Regular and predictable attendance</li><li>Must be at least 21 years of age</li><li>Must have or be able to obtain a Marijuana Workers permit</li><li>Must have or be able to obtain a Food Handler's Card</li></ul><p><b>Responsibilities: </b></p><ul><li>Responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li><li>Ensure the sales floor is properly stocked and the presence of the store is well maintained</li><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures</li><li>Maintain product knowledge</li><li>Greeting customers warmly when they enter</li><li>Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone orders</li><li>Correct cash handling and discount application</li><li>Accurate and timely data entry of patient profiles</li><li>Verifying proper paperwork, documentation and ID for customers</li><li>Other duties as assigned by the Leadership Team</li></ul><p><b>Why Should You Work With Us?</b></p><ul><li>We believe in “Growing our own” and not just cannabis! You decide how far you want to go in your career journey, and we will pave the way.</li><li>Work with some of the best team members in the cannabis industry.</li><li>Do what you love, with people you like, for a company you are proud of!</li><li>Let us not forget our excellent compensation and benefits package!</li><li>We are a proud Equal Opportunity Employer.</li></ul><p>Location: 1201 NE 2nd St., Bend, OR 97701</p><p>Job Type: Full-time</p></div>","company":{"name":"THC Retail LLC"},"location":{"country":"United States","address":"Bend, OR 97701","city":"Bend","stateProvince":"OR"},"frontendLink":"/job-posting/thc-retail-llc/budtender/330960d59e9027d52134cefeb349717b","title":"Budtender","category":"Retail","hash":"330960d59e9027d52134cefeb349717b","postingUrl":"https://www.indeed.com/job/budtender-d2ff7a8098a0ed20"},{"employmentType":"Full-time","function":["Operations"],"postedOn":"14 hours ago","description":"<div><p>Does the motto “One Team, One Mission'' resonate with you? If so, then you may be a fit for the Timeless’s available position as Operations Analyst.</p><p>Timeless was founded with the vision of creating a Leading Lifestyle House of Brands around Cannabis products that are efficient, safe &amp; discreet to use. Our focus lies in Community, Culture, and Industry. We work with local businesses, artists, charities, dispensary partners and support the movements that we believe impact our industry and world for the better. Together, we are Always Timeless.</p><p>As the Operations Analyst you’ll provide support for operations/production to help us build and maintain a solid operational foundation. This position will encompass the full range of Analyst duties including analyzing our current systems, reports, and assets, recommending and implementing solutions and system upgrades. This will include building spreadsheets to help further understand all things regarding production and inventory planning and delivery. It will also include ensuring the creation of insightful information to the operations teams to further understand all aspects of what is needed to continue to produce and deliver quality products in a timely and efficient manner.</p><p><b>KEY RESPONSIBILITIES / DUTIES: </b></p><ul><li>Review company policies and production process per location</li><li>Develop data points for analysis</li><li>Analyzes data for insights, makes data driven business recommendations and problem solve with operations.</li><li>Build-out relevant operational reports to improve efficiency of operations</li><li>Work closely with C.O.O. to achieve outcomes based on company goals</li><li>Ensures operational alignment with production plan and KPIs</li><li>Build an understanding of relevant policies and workflows</li><li>Recommend and update policies, procedures and workflows for peak performance</li><li>Enhance workflow and cross-departmental engagements by sharing data tracked</li><li>Develop insights into opportunities for workflow improvements</li><li>Collaborate with the sales and operations team to improve cost-effectiveness across all departments</li><li>Create monthly reports to management on key findings and assessments</li><li>Identify and measure the impact of any changes on our internal operations</li><li>Present data analysis and recommendations to leadership and key stakeholders</li><li>Keep updated on industry and market trends</li><li>Keep up to date with new features and functionality enhancements in the applications being supported.</li></ul><p><b>NECESSARY SKILLS / PROVEN EXPERIENCE IN THE FOLLOWING: </b></p><ul><li>Production understanding</li><li>Strong Analytical skills and experience</li><li>Process improvement</li><li>Data processing</li><li>Reporting research results</li><li>Presenting information</li><li>Written communication</li><li>Experience Implementing Operating systems</li><li>Reporting skills</li><li>Client relationships</li><li>Documentation skills</li><li>Ability to work in a demanding, fast moving environment</li><li>Experienced with quickly distilling data from multiple sources to determine capabilities.</li><li>Must be able to change the daily/weekly/monthly build plan at a moment’s notice</li><li>Critical decision making, prioritization, and people management skills</li><li>Excellent interpersonal skills</li><li>Team builder</li><li>Must understand the requirements and processes of a 3rd party logistics company</li><li>Computer literate and tech savvy, must be fluent in spreadsheets (excel /google sheets)</li><li>Ability to prioritize and work independently, as well as in a team environment</li><li>Ability to thrive while working in a fast-paced working environment, with the ability to juggle multiple projects</li><li>Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes</li></ul><p><b>QUALIFICATIONS: </b></p><ul><li>Minimum 3 years as an analyst in a professional setting</li><li>Exceptional demonstration of verbal and written communication skills</li><li>Demonstration ofStrong attention to detail</li><li>Excellent analytical skills</li><li>High proficiency in Microsoft Office and GSuite applications</li><li>Must be able to work with minimal supervision</li><li>Good interpersonal skills to work with different management levels</li><li>Ability to sit in front of a computer for many hours a day</li></ul><p>Location: Timeless Select, Tempe, AZ 85281</p><p>Job Type: Full-time</p></div>","company":{"name":"Timeless Select LLC"},"location":{"country":"United States","address":"Tempe, AZ","city":"Tempe","stateProvince":"AZ"},"frontendLink":"/job-posting/timeless-select-llc/operations-analyst/bc166c287b89e451d22cc8b2d922294b","title":"Operations Analyst","category":"Retail","hash":"bc166c287b89e451d22cc8b2d922294b","postingUrl":"https://www.indeed.com/job/operations-analyst-b076a4088795f553"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"3 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>#JC</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Boston, MA, USA","city":"Boston","stateProvince":"MA"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist-feeding-hills-ma/2b95fa431ecbba3f4217e39edecce1ce","title":"Merchant Success Specialist - Feeding Hills, MA","category":"Retail","hash":"2b95fa431ecbba3f4217e39edecce1ce","postingUrl":"https://www.jobshark.com/ca/en/search-jobs-in-Massachusetts,-USA/MERCHANT-SUCCESS-SPECIALIST-FEEDING-HILLS-MA-2380F5F2822B612B26/"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"3 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>#JC</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Longmeadow, MA, USA","city":"Longmeadow","stateProvince":"MA"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist-longmeadow-ma/3ae4ca57544829ef2532cb94b86902b5","title":"Merchant Success Specialist - Longmeadow, MA","category":"Retail","hash":"3ae4ca57544829ef2532cb94b86902b5","postingUrl":"https://www.jobshark.com/ca/en/search-jobs-in-Massachusetts,-USA/MERCHANT-SUCCESS-SPECIALIST-LONGMEADOW-MA-2362D21F9E63123AB4/"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"3 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>#JC</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Massachusetts, USA","stateProvince":"MA"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist-east-taunton-ma/f59825d356b2684628c1c3b0e78e9428","title":"Merchant Success Specialist - East Taunton, MA","category":"Retail","hash":"f59825d356b2684628c1c3b0e78e9428","postingUrl":"https://www.jobshark.com/ca/en/search-jobs-in-Massachusetts,-USA/MERCHANT-SUCCESS-SPECIALIST-EAST-TAUNTON-MA-3983F73B585803F688/"},{"salaries":[{"salaryStart":"$180k","salaryEnd":"$200k","currency":"US","source":"Glassdoor","position":"Head Of Merchant Success","type":"per year","url":"https://www.glassdoor.com/Salary/Klarna-Head-of-Merchant-Success-New-York-City-Salaries-EJI_IE389854.0,6_KO7,31_IL.32,45_IM615.htm"}],"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"3 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"West Stockbridge, MA, USA","city":"West Stockbridge","stateProvince":"MA"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist/bd749c894f356f3924587ad2af0f23f7","title":"Merchant Success Specialist","category":"Retail","hash":"bd749c894f356f3924587ad2af0f23f7","postingUrl":"https://www.thejobbiz.com/job/merchant-success-specialist-in-west-stockbridge-massachusetts/6698-1418270441E9","salary":"$180k - $200k"},{"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"3 days ago","description":"<div><p>KindTap is seeking a high-energy, charismatic and success-oriented individual to be a Merchant Success Specialist for designated accounts across Massachusetts. The Merchant Success Specialist (MSS) will be responsible for nurturing relationships to drive retention and keep merchants happy. MSSs are experts in KindTap products, value propositions, and platform functionality. They implement customized plans to grow KindTap adoption and orders with individual customers and at scale. The MSS partners with merchants by providing in-store implementation sessions, team training, and promotional events to help them achieve their goals and derive maximum value for their customers and teams from KindTap.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Conduct in-store visits and/or promotional events. Distribute promotional items and/or training materials.</p><p>• Conduct engaging and informative KindTap training sessions for dispensary owners, managers, and teams</p><p>• Continue to advise merchants on best practices and conduct ad hoc training as needed throughout their customer lifecycle</p><p>• Impact adoption rates and lead by example by demonstrating how to educate customers regarding KindTap products and services</p><p>• Develop strong rapport with executives, owners, and general managers to help them achieve their business goals and derive maximum value from KindTap products and services.</p><p>• Track and report key performance indicators associated with merchant accounts, goal-set with merchants to help grow their business.</p><p>• Troubleshoot technical and/or operational issues with KindTap products, services, and/or hardware, escalate issues as necessary.</p><p>#JC</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in the cannabis or other industry.</p><p>• Minimum 21 years of age (as required by state regulations).</p><p>• Prior experience with Cannabis Operations, Cannabis Customer Service, CRM systems, METRC, and comfort with computer tools preferred.</p><p>• Knowledge of cannabis products, trends, and experience in the cannabis industry is highly desired.</p><p>• Experience with HubSpot is a plus.</p><p>• Valid driver's license and reliable vehicle.</p><p>• Willingness to travel and drive regularly.</p><p>Desired Skills</p><p>• Ability to organize plans to schedule, call on, visit and follow up with merchants.</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Connecticut, USA","stateProvince":"CT"},"frontendLink":"/job-posting/kindtap/merchant-success-specialist-somersville-ct/ec99ef4ec39fabcdde6e01f55829bc8d","title":"Merchant Success Specialist - Somersville, CT","category":"Retail","hash":"ec99ef4ec39fabcdde6e01f55829bc8d","postingUrl":"https://www.jobserve.com/gb/en/search-jobs-in-Connecticut,-USA/MERCHANT-SUCCESS-SPECIALIST-SOMERSVILLE-CT-8AA96CD7AF22248A8B/"},{"salaries":[{"salaryStart":"$48k","salaryEnd":"$74k","currency":"US","source":"Salary.com","position":"Technical Solutions Support Analyst I","type":"per year","url":"https://www.salary.com/research/salary/alternate/technical-solutions-support-analyst-i-salary/syracuse-ny"}],"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"8 days ago","description":"<div><p>Company Description</p><p>Join the movement</p><p>Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?</p><p>We're grounded and growing. Based in Chicago, Pharmacann Inc. operates thirteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.</p><p><b>Job Description</b></p><p>The successful System Support Analyst 1 will be responsible for functionality and maintenance, upgrades, installs and monitoring of software, hardware, and overall system functional specifications. This position will be responsible to review, analyze and evaluate user needs to create systems solutions that support overall business strategies. The candidate will be involved in data management, backup and recovery, and will function as a liaison between the IT Support team and end-users, and have both business and technical expertise.</p><p>Duties and responsibilities or (Essential Functions)</p><p>• Install operating system software, patches and upgrades</p><p>• To update and document client issues</p><p>• To perform analysis and determine client problems, and document these issues</p><p>• Create and maintain documentation of configurations and processes</p><p>• Perform system backups and recovery</p><p>• To perform a cause analysis either on-site or at a client location.</p><p>• Maintain an inventory of installed software</p><p>• Manage policy and procedure for upgrades</p><p>• Respond to after-hours system alerts, troubleshooting and resolution</p><p>• Analyze performance, identify areas of concern and implement action plans</p><p>• Manage the process of creation, modification and termination of user accounts</p><p>• To assist customers for the purpose of improving processes related to system issues</p><p>• To maintain error logs in coordination with the IT Support team, and to maintain resolution reports</p><p>• Monitor and update malware prevention systems</p><p>• Set up end user hardware and software</p><p>• Analyze and resolve end user requests</p><p>• Document system requirements, analyze end user support patterns, defines scopes and objectives, and assists in creation of system specifications to provide end user training and support documentation</p><p>• Projects a positive image of the organization to employees, customers, industry, and community</p><p>• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives</p><p><b>Qualifications</b></p><p>• Bachelor's degree in Information Technology or related field, will consider equivalent experience</p><p>• Three years' experience in IT systems</p><p><b>Proficient installing and configuring:</b></p><p>• Microsoft Office Suite</p><p>• Microsoft and Apple Operating Systems</p><p><b>Preferred Qualifications</b></p><p>• Excellent customer service skills</p><p>• Ability to work well with others</p><p>• Excellent verbal and written communication skills</p><p>• Experience in G-Suite / Google Cloud Administration</p><p>• In depth knowledge of Windows 10, Cisco WebEX, Mac OS, Microsoft Office 365</p><p>Working conditions</p><p>• Ability to travel up to 4 hours to support locations in the terrority</p><p>• Ability to travel more than 4 hours to support locations outside of the terrority</p><p>• Ability to travel to other states as necessary</p><p>• Ability to pass state and federal background checks</p><p>Physical requirements</p><p>Lift up to 50 pounds</p><p>Additional Information</p><p>All your information will be kept confidential according to EEO guidelines.</p><p>PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available</p></div>","company":{"website":"pharmacann-illinois.com","companyType":"Private/Established","name":"PharmaCann Inc.","logoUrl":"/logos/pharmacann-029ac0f0fa59d2a1d470201708a5f852.png"},"location":{"country":"United States","address":"Syracuse, NY, USA","city":"Syracuse","stateProvince":"NY"},"frontendLink":"/job-posting/pharmacann-inc/ny-it-system-support-analyst/2d75f56f624fba5e9947a4833842d6a3","title":"NY - IT System Support Analyst","category":"Retail","hash":"2d75f56f624fba5e9947a4833842d6a3","postingUrl":"https://us.melga.com/job/2021-11-27_8d4f4ddf7f172322ed5710dc637bd274","salary":"$48k - $74k"},{"function":["Accounting"],"postedOn":"14 hours ago","description":"<div><div><p><b>Our Story</b></p><p>MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com</p><p><b>Job Summary</b></p><p>MedMen is seeking a Sr Treasury Analyst to join its Finance &amp; Accounting team. Reporting to the Vice President of Finance, the senior analyst will play an important role in supporting the company's retail growth initiatives while having the unique opportunity to be involved in groundbreaking deliverables, all while playing a critical role in building out the treasury function in a fast paced and dynamic environment. As this is an evolving position, opportunities may/will be available to work cross-departmentally.</p><p><b>Job Functions</b></p><ul><li>Evaluate internal controls related to cash handling and processing and identify and implement improvements, including leading edge programs, to safeguard cash.</li><li>Help identify and implement process improvements in the cash pick-up process between stores, bank and armored courier.</li><li>Provides support for all treasury management activities including setting cash, executing wire transfers, opening and closing bank accounts, and securing new services.</li><li>Monitor account analysis statements and bank service fees, define and execute cost savings initiatives, and address quality issues.</li><li>Provide monthly financial compliance reports to banks and maintain daily cash flow schedule</li><li>Understand and manage relevant accounting procedures and processes, support month/quarter/year-end Treasury-related entries and disclosure requirements with Accounting team.</li><li>Help create, maintain, and update Treasury Manuals, Policies, Procedures, and processes for current practices.</li><li>Administer the corporate purchasing card programs.</li></ul><p>(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)</p><p><b>Basic Qualifications</b></p><ul><li>Bachelor's Degree in Finance, Accounting, Economics or related discipline.</li><li>Experience in preparing cash forecasts and cash flow analysis.</li><li>Ability to work in a fast-paced, continuously changing, environment.</li><li>Ability to work within ambiguity, identify and solve problems.</li><li>Excellent written and oral communication skills and experience interacting with all levels of management.</li><li>Ability to work independently, effectively handle multiple competing priorities and manage deadlines under pressure.</li><li>Works with integrity in a manner consistent with MedMen's values and ethics.</li><li>High accountability that delivers on commitments and holds others to same.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>3-4 years of treasury and cash management experience preferred.</li><li>Knowledge of retail industry preferred.</li></ul><p><b>Supervisory Responsibility</b></p><p>This position has no supervisory responsibilities.</p><p><b>Working Conditions</b></p><p>This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</p><p><b>Physical Requirements</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><p>This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.</p><p><b>Travel</b></p><p>No travel is required for this position.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p><b>Work Authorization/Security Clearance</b></p><p>There is no visa or H1-B sponsorship.</p><p><b>MedMen Is An Equal Opportunity Employer: </b>We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.</p></div></div>","company":{"companyType":"Public/Established","name":"MedMen","logoUrl":"/logos/medmen-3f4aeaf33257852e5c8861186cbe22cc.jpeg"},"location":{"country":"United States","address":"Culver City, CA","city":"Culver City","stateProvince":"CA"},"frontendLink":"/job-posting/medmen/senior-treasury-analyst/cf63d942dfdfbc33a02c26440f013b54","title":"Senior Treasury Analyst","category":"Retail","hash":"cf63d942dfdfbc33a02c26440f013b54","postingUrl":"https://www.indeed.com/job/senior-treasury-analyst-32ee1a94bb701ea0"},{"function":["Information Technology (IT)"],"postedOn":"11 days ago","description":"<div><div><p><b>Everyone is welcome here</b>. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.<br /><br />So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><h3><b>IN A NUTSHELL…</b></h3><p>The Physical Security Technical Specialist oversees and monitors all physical security systems and is responsible for daily troubleshooting, maintenance, and auditing. This role works with vendors, contractors, and internal team members to meet security requirements as well as day-to-day technical work, upgrades, modifications, and new construction projects. The position requires after-hours, on-call availability and travel.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.</p><h3><b>WHAT YOU WILL BE DOING</b></h3><ul><li>Administrator for various security technology systems to include programming support for core functions and programming modifications for system performance improvement.</li><li>Supporting infrastructure incidents at locations utilizing the networked access control and CCTV systems.</li><li>Providing technical liaison assistance with Information Technology professionals and technology system vendors for server maintenance and proper integration of security systems with overall company IT infrastructure to include compliance with cyber security policies and procedures</li><li>Providing technical support to sites to resolve day-to-day issues related to security technology systems</li><li>Monitoring system performance and data integrity through the use of regular audits and providing feedback to primary users and integrators</li><li>Preparing reports for access tracking and access violations</li><li>Assisting with planning and managing changes to established Security and Information Technology standards during upgrades and maintenance windows</li><li>Assisting in the design and implementation of security solutions for facilities</li><li>Providing testing of new security technology system installations prior to final acceptance</li><li>Supporting and overseeing new installation of security technology systems as it relates to ensuring compliance with standards, and support for local system integrators</li><li>Providing training to employees regarding security systems as needed</li><li>Helping to develop and implement enterprise standards and procedures governing Security Operation Center procedures</li></ul><h3><b>EXPERIENCE AND SKILLS YOU'LL BRING</b></h3><ul><li>Minimum Associate degree, Technical Certification or Equivalent Experience</li><li>1-3 years of demonstrated experience in a similar role</li><li>Strong computer skills with proficiency in MS Office Suite</li><li>Excellent organizational and prioritization skills with the ability to effectively balance workload under multiple demands and conflicting priorities</li><li>Knowledge of security principles, concepts, and best practices</li><li>Experience working with facility access control systems, video surveillance systems, and network video recorders</li><li>Working knowledge of networking principles, concepts, and equipment (Ethernet and RS-232)</li><li>Experience working with electrical schematics and low voltage electric systems</li><li>Ability to develop, implement and oversee the installation, operations, monitoring and repair of security systems and devices</li><li>Ability to grasp technical concepts quickly, problem solve in real-time, and be able to adapt to changing environments</li><li>Prior experience and knowledge of various name brand access control platforms, video management systems and incident management applications/software</li><li>Previous experience terminating and testing network cables, Cat5, Cat5e, Cat6.</li><li>Prior experience installing CCTV, access control, and/or burglary systems is a plus</li><li>Age 21 or over (Required)</li><li>High School Diploma or equivalent (Required)</li><li>Valid Government-Issued Photo ID (Required)</li></ul><h3><b>YOU WILL BE SUCCESSFUL IF YOU…</b></h3><ul><li>Are self-motivated; micro-managing isn't fun for anyone</li><li>Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</li><li>Can work fast and be flexible; our industry is always changing</li><li>Play nice with others; we collaborate with each other a lot</li><li>Think creatively; sometimes, the \"traditional\" solution isn't the best one</li></ul><h3><b>WHAT YOU GET</b></h3><ul><li>Consistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programs</li><li>Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</li><li>Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</li><li>Employee discount</li><li>Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</li></ul><p><b>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</b></p><p><b>Our Vision</b> – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p><b>Our Mission</b> – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p><b>Our Values – </b>Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p><i>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</i></p></div></div>","company":{"companyType":"Private/Established","name":"Parallel","logoUrl":"/logos/parallel-6507c8e6e2f4ba7e54c88fe04e9572c2.jpeg"},"location":{"country":"United States","address":"Florida","stateProvince":"FL"},"frontendLink":"/job-posting/parallel/physical-security-technical-specialist/bf7c78f8c01c12901b35a8cdd9fed3e7","title":"Physical Security Technical Specialist","category":"Medical & Healthcare","hash":"bf7c78f8c01c12901b35a8cdd9fed3e7","postingUrl":"https://www.indeed.com/job/physical-security-technical-specialist-d2c14b7416d2652d"},{"function":["Information Technology (IT)"],"postedOn":"3 days ago","description":"<div><div><p><b>Who we are…</b></p><p>C3 Industries, comprised of cultivation and manufacturing facilities (with products sold under the <i>Cloud Cover</i> brand name) and retail locations (operated under the <i>High Profile</i> banner), is dedicated to masterfully crafting, branding, and selling premium cannabis products in legal medical and recreational markets. A passion for cannabis combined with a desire to produce premium, high-quality products, drove the company's founders to launch the business in 2017.</p><p>Since that time, the company has quickly grown its operations to four states with vertically integrated operations consisting of approximately 250,000 square feet of cannabis production space and more than 20 retail dispensaries in various stages of development across all its markets. The company has raised significant capital to date, is profitable and fully funded for all its current projects across Michigan, Oregon, Missouri, and Massachusetts, and is strategically positioned for continued significant growth.</p><p><b>We are looking for an </b><b>IT Facility Administrator</b> to be responsible for providing excellent customer service, managing multiple IT projects, completing varying volumes of helpdesk support tickets, and coordinating vendors, as facility business needs demand. This role will support our cultivation and processing facilities across the country.</p><p><b>In this role you will….</b></p><ul><li>Manage distributed network infrastructure, manage consolidation, and upgrade projects for all infrastructure with support from IT Manager.</li><li>Manage building systems infrastructure, including access control systems, camera systems, and other related infrastructure.</li><li>Administer IT systems and software, including install and test of system or application upgrades, patches, fixes etc.</li><li>Investigate and resolve system, service, or infrastructure failures.</li><li>Install and test system or application upgrades, patches, fixes etc.</li><li>Assist in designing and implementing new systems and decommissioning old systems.</li><li>Maintain equipment and manage asset inventory lists.</li><li>Manage multiple short-term and long-term projects cooperatively with IT Manager.</li><li>Create and improve internal workflow process for submitting, tracking, and resolving IT concerns.</li><li>Act as point of contact for employees on internal issues; escalate issues as needed.</li><li>Train staff to maximize the potential of existing technology, take new users through the orientation process, and provide additional support and training upon request.</li><li>Administer and support users in Office365, POS systems and industry specific applications</li><li>Maintain internal system support documentation.</li><li>Participate in rotating on call schedule.</li></ul><p><b>Skills and experience you have...</b></p><ul><li>5 – 7 years systems administration and related help desk experience, or equivalent combination of education and experience required.</li><li>Associates or bachelor's degree in computer information systems preferred.</li><li>Previous Helpdesk support experience required, and remote Helpdesk support experience preferred.</li><li>Strong working knowledge of Windows server and desktop operating systems.</li><li>Strong working knowledge of end user equipment configuration and troubleshooting, including desktops, laptops, RF scan guns, iPads, cell phones, and printers.</li><li>Working knowledge of logic controllers and similar building management systems.</li><li>Experience managing security and surveillance systems.</li><li>Virtualization, advanced networking, VoIP telephony, or Office365 skills preferred</li><li>Customer service oriented with a focus on follow through.</li><li>Ability to learn and support industry specific or custom software.</li><li>Ability to determine urgency and prioritize work appropriately.</li><li>Flexibility to work independently or in a team as needs require.</li><li>Strong oral and written communication, documentation, and interpersonal skills.</li><li>Regular travel to facilities or other off-site locations is required.</li><li>Must be at least 21 years of age and able to pass a background check</li></ul><p><b>You should apply if...</b></p><ul><li>You have a passion for the cannabis industry and are excited about working in a fast-paced start up.</li><li>You are detailed orientated and are comfortable doing whatever it takes to get the job done.</li><li>You have an unwavering sense of accuracy.</li></ul><p>Our mission is to share our love of cannabis with the world. If you are interested in being part of our journey, we'd love to hear from you!</p></div></div>","company":{"companyType":"Private/Established","name":"C3 Industries","logoUrl":"/logos/c3-industries-b10b21c6c8de56d113c9debefa664c78.png"},"location":{"country":"United States","address":"Ann Arbor, MI","city":"Ann Arbor","stateProvince":"MI"},"frontendLink":"/job-posting/c3-industries/it-administrator-facilities/2011ad9f7b073fb667cdbfaf36c24b1f","title":"IT Administrator - Facilities","category":"Agriculture & Farming","hash":"2011ad9f7b073fb667cdbfaf36c24b1f","postingUrl":"https://www.indeed.com/job/it-administrator-facilities-694f01730e5930d5"}]