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Retail Store Manager

Crnnt Cannabis Wildomar, CA Full-time
Apply Now Copy link

Job Title:

Store Manager

Department:

Reports to:

FLSA Status:

Exempt

Location:

Wildomar, CA

Travel:

Salary:

$60,000

Prepared by:

Position Code:

Date:

05/2021

Summary

Our Store Manager will have a start-up mentality and be responsible for the day-to-day operations of the store. Provide training and support for all the employees at the facility while maintaining a family-orientated team culture. A successful candidate will be efficient and passionate about teamwork and want to succeed at a high level, detailed-orientated, highly driven, enthusiastic and a self-starter with a passion for customer service.

The store manager will have a demonstrated ability and motivation to execute goals and tasks, and a passion for the cannabis industry.

Essential Duties and Responsibilities

Responsibilities

  • Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
  • Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
  • Seek ways to better promote the store, the product line and service within the store.
  • Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
  • Implement cross-training of employees and Assistant Managers to always maintain productivity.
  • Manage all controllable costs with a view to maintaining profitability.
  • Ensure the store always remains clean and presentable.
  • Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Requirements

Education and Experience

  • Demonstrated experience and success in a retail management environment.
  • Prior Retail Management experience
  • Excellent communication and interpersonal skills
  • Strong decision-making skills
  • Detail oriented
  • Work with little to no supervision
  • Degree preferred in Business Administration, Human Resources or related field

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Schedule:

  • Monday to Friday
  • Weekends

Education:

  • High school or equivalent (Preferred)

Experience:

  • Supervising Experience: 5 years (Preferred)
  • Customer Service: 5 years (Preferred)

Work Location:

  • One location

Work Remotely:

  • No
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A successful candidate will be efficient and passionate about teamwork and want to succeed at a high level, detailed-orientated, highly driven, enthusiastic and a self-starter with a passion for customer service.</p><p>The store manager will have a demonstrated ability and motivation to execute goals and tasks, and a passion for the cannabis industry.</p><p><b>Essential Duties and Responsibilities</b></p><p><b>Responsibilities</b></p><ul><li>Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.</li><li>Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.</li><li>Seek ways to better promote the store, the product line and service within the store.</li><li>Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.</li><li>Implement cross-training of employees and Assistant Managers to always maintain productivity.</li><li>Manage all controllable costs with a view to maintaining profitability.</li><li>Ensure the store always remains clean and presentable.</li><li>Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.</li></ul><p><b>Requirements</b></p><p><b>Education and Experience</b></p><ul><li>Demonstrated experience and success in a retail management environment.</li><li>Prior Retail Management experience</li><li>Excellent communication and interpersonal skills</li><li>Strong decision-making skills</li><li>Detail oriented</li><li>Work with little to no supervision</li><li>Degree preferred in Business Administration, Human Resources or related field</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 5 years (Preferred)</li><li>Customer Service: 5 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Crnnt Cannabis","logoUrl":"/logos/crnnt-cannabis-54a0b0c7397c528027d0261969eef33c.png"},"location":{"country":"United States","address":"Wildomar, CA","city":"Wildomar","stateProvince":"CA"},"frontendLink":"/job-posting/crnnt-cannabis/retail-store-manager/1898195736df5ecb3d80a08eed5c58c8","title":"Retail Store Manager","hash":"1898195736df5ecb3d80a08eed5c58c8","postingUrl":"https://www.indeed.com/job/retail-store-manager-397d8a70854ce865"},{"postedOn":"11 hours ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. 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We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licenses pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul></div><p></p></div>","company":{"companyType":"Private/Established","name":"Monark","logoUrl":"/logos/monark-55915e747ea3eb9960766b9a6e49aa32.jpeg"},"location":{"country":"Canada","address":"Chilliwack, BC","city":"Chilliwack","stateProvince":"BC"},"frontendLink":"/job-posting/monark/retail-store-manager-chilliwack/ce55e13e428092005e4f53bc07c6159c","title":"Retail Store Manager - Chilliwack","hash":"ce55e13e428092005e4f53bc07c6159c","postingUrl":"https://ca.indeed.com/job/retail-store-manager-chilliwack-ae610eeea192cec5"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>We are seeking and outgoing, detail oriented, creative, and passionate Retail Manager who is looking for long-term employment in our Boston medical &amp; (soon to be) adult-use dispensary. The applicant will assist the management team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. You must possess the ability to listen well, communicate effectively with diverse audiences, and be a creative thinker.</p><p>Responsibilities:</p><ul><li>Responsible for sales and customer experience by maintaining a safe and inviting retail environment.</li><li>Ensure the sales floor is properly inventoried.</li><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies, procedures, and regulations.</li><li>Maintain some product knowledge.</li><li>Accurately use and maintain a Point of Sale (POS) system.</li><li>Verify proper documentation and ID for patients and guests.</li><li>Other duties as assigned by the Management Team.</li><li>As proficiencies are achieved, applicant might be exposed to inventory analysis, audit and acquisition, scheduling, implementation of operational processes etc.</li></ul><p>Competencies:</p><ul><li>Exceptional Customer Service skills</li><li>Solid communication and interpersonal skills</li><li>Desire to learn about our products and cannabis in general</li><li>Knowledge of basic computer skills; POS software and cash management is a plus</li><li>Strong attention to detail and a team-player mentality</li><li>Fun attitude and strong work ethic</li><li>Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry.</li><li>Creative thinking for solving problems and finding new opportunities for growth</li></ul><p>Education:</p><ul><li>High School Diploma or equivalent</li><li>Previous retail experience required</li></ul><p>Other Requirements:</p><ul><li>Must be at least 21 years of age and able to pass a background check</li><li>Professional, tidy appearance and good personal hygiene</li><li>When applying please include the word \"Popcorn\" in any fashion you see fit</li><li>Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location assignments</li></ul><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Holidays</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All staff and customers are required to wear masks. Extra sanitization protocols.</p><p>Application Question(s):</p><ul><li>Why are you interested in this position?</li><li>What are your long term career goals?</li><li>Are you willing to undergo, and are you able to pass, a thorough background check?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Retail sales: 2 years (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Apothca","logoUrl":"/logos/apothca-96691395a30d90164c396b8131bab5f5.png"},"location":{"country":"United States","address":"Boston, MA 02130","city":"Boston","stateProvince":"MA"},"frontendLink":"/job-posting/apothca/retail-store-manager/0a20e843fe9a259aa22c2974d6b4c35c","title":"Retail Store Manager","hash":"0a20e843fe9a259aa22c2974d6b4c35c","postingUrl":"https://www.indeed.com/job/retail-store-manager-b4b14cec2c4d5268"},{"postedOn":"11 hours ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. 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We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licences pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul><p></p><p><br />Location:</p><p>We are opening multiple stores, please inform which location/s you would like to work.</p></div></div>","company":{"companyType":"Private/Established","name":"Monark","logoUrl":"/logos/monark-55915e747ea3eb9960766b9a6e49aa32.jpeg"},"location":{"country":"Canada","address":"Surrey, BC","city":"Surrey","stateProvince":"BC"},"frontendLink":"/job-posting/monark/retail-store-manager-white-rock/5625b7b742c9c8a99f3821f61c6d0e56","title":"Retail Store Manager - White Rock","hash":"5625b7b742c9c8a99f3821f61c6d0e56","postingUrl":"https://ca.indeed.com/job/retail-store-manager-white-rock-964ba27890042a22"},{"employmentType":"Full-time, Permanent","postedOn":"5 days ago","description":"<div><p><b>Retail Store Manager | Full Time</b></p><p>The House of Cannabis is a newly licensed cannabis retail business based out of Toronto, with 6 locations opening across Ontario in 2021.</p><p>We are looking for a motivated and experienced Retail Store Manager to oversee the operations of our Barrie location. The Retail Store manager would be tasked with forming a strong retail team and elevating the brand in a challenging, yet exciting time in the cannabis industry. As a key player of our growing team, you will help contribute to our company’s vision: to lead the charge in removing the negative stigma in cannabis.</p><p>If you are up for an exciting challenge and enjoy forming, leading and motivating a retail team, then this is the job for you!</p><p><b>Your Mission: </b></p><ul><li>Create and develop a strong culture that motivates team members to deliver extraordinary customer service and education to our customers.</li></ul><ul><li>Hire, train, and develop staff in accordance with operating policies, procedures and best practices.</li></ul><ul><li>Coach team members and provide constructive feedback to foster their development in line with their career aspirations.</li></ul><ul><li>Create and execute initiatives to increase customer acquisition, loyalty and community support with the assistance of the executive team.</li></ul><ul><li>Create work schedules and optimize staffing to ensure KPIs are met.</li></ul><ul><li>Work closely with the corporate team and other store managers to share and coordinate multi-store marketing strategies, promotions, community service campaigns, educational programs and team member training.</li></ul><ul><li>Working closely with the corporate team to review sales reports and identify sale trends, inventory strategies/reorders and operation strategies.</li></ul><ul><li>Managing the alarm system, including setting and disarming the alarm; protect and maintain company assets and resources to include cash control, inventory, keys, security codes and physical facility to prevent theft, ensuring Loss Prevention standards.</li></ul><ul><li>Maintain the confidentiality and security of sales records and operational reports.</li></ul><ul><li>Participate in company and brand initiatives including paid community service programs, product reviews and other unique programs.</li></ul><ul><li>Assist in creating and implementing store initiatives and team member education and training of new products and accessories.</li></ul><ul><li>Ensure POS transaction and end-of-day cash reconciliation are accurate and follow-up on any discrepancies.</li></ul><ul><li>Handling of cannabis delivery and cash in a manner that follows corporate, provincial and federal policies.</li></ul><ul><li>Enforce store policies, brand guidelines/campaigns, procedures and operational guidelines.</li></ul><ul><li>Act as the liaison (along with the executive team) with regulating bodies and key stakeholders such as the AGCO and OCS.</li></ul><ul><li>And all other duties as assigned by the executive team.</li></ul><p><b>About You</b></p><ul><li>Strong familiarity with cannabis and the cannabis industry, particularly the laws and regulations regarding marketing advertising is preferred.</li></ul><ul><li>Demonstrated history of being a brand ambassador and positively leading a team.</li></ul><ul><li>Strong inventory management experience</li></ul><ul><li>You want to step up to the challenge of building a new retail brand in the fast-growing cannabis industry.</li></ul><ul><li>Superb written and verbal communication, organizational, time management and problem-solving skills.</li></ul><ul><li>Desire to understand various aspects of cannabis and providing positive, educational and safe use information to customers and team members.</li></ul><ul><li>Comfortable at reviewing reports and analysis and finding ways to improve/optimize to achieve individual and store-level KPIs and targets.</li></ul><p><b>Job Requirements</b></p><ul><li>High school diploma/GED or equivalent.</li></ul><ul><li>5+ years of experience in retail required.</li></ul><ul><li>3+ years of management/supervisory role required.</li></ul><ul><li>Experience in MS Word, MS Excel, Google Sheet, Google Docs, Slack, Zoom</li></ul><ul><li>and Monday.com</li></ul><ul><li>Ability to travel up to 10% of the time (within Ontario)</li></ul><ul><li>Availability to work on weekends, some holidays and evenings.</li></ul><ul><li>CannSell and Retail Store Manager Licensed is an asset.</li></ul><ul><li>The successful candidate will be subject to a background prior to joining, at the expense of The House of Cannabis.</li></ul><p><b>Why Join Us?</b></p><ul><li>Join a young, hungry team set to embark on a journey to deliver high-quality, legally sourced cannabis products to customers across Canada.</li></ul><ul><li>The ability to help build, scale, and lead a new team and grow the brand to become an influential member of the community and cannabis community.</li></ul><ul><li>Learn everything about cannabis - one of the most exciting and fast-moving industries.</li></ul><p>We truly thank all applicants for their interest in joining The House of Cannabis Team, but only</p><p>those candidates considered for an initial interview will be contacted. The House of Cannabis is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a diverse community and workforce. The House of Cannabis offers accommodations for people with disabilities during all phases of the hiring process, upon request. If you require accommodation, you are encouraged to advise Human Resources who will consult with you to determine an appropriate accommodation.</p><p>Job Types: Full-time, Permanent</p><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul><p>Experience:</p><ul><li>Retail sales: 4 years (preferred)</li><li>Customer relationship management: 4 years (preferred)</li><li>Retail Management: 2 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"The House of Cannabis"},"location":{"country":"Canada","address":"Barrie, ON","city":"Barrie","stateProvince":"ON"},"frontendLink":"/job-posting/the-house-of-cannabis/retail-store-manager/f0071721c0a50297d0537e53895183f9","title":"Retail Store Manager","hash":"f0071721c0a50297d0537e53895183f9","postingUrl":"https://ca.indeed.com/job/retail-store-manager-97601220f3b0906b"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p><b>Position Overview</b></p><p>In this role, you will assist the General Manager in leading the cannabis retail team and oversee day to day operations. You will foster a culture of teamwork and camaraderie, with communication being at the forefront of team building. You will coordinate the details of daily operations, working closely with the Director of Retail Operations. You will oversee security, reporting and cash management procedures related to opening and closing of the store.</p><p>Job Functions:</p><ul><li>Lead and inspire team members to continuously grow, learn, evolve, to be compassionate, kind and strive to become better.</li><li>Help build an exceptional team that will uphold and deliver our mission, vision, and goals to customers.</li><li>Meet or exceed sales goals, profitability, and operational excellence</li><li>Exceed the customers expectations by implementing and delivering exceptional service and training the staff to deliver the same service</li><li>Drive customer visit goals and increase the number of returning customers</li><li>Analyze, forecast, and deliver financial and operational reporting regularly</li><li>Identify underperforming metrics and help develop strategies for improvement</li><li>Clear knowledge and understanding of cannabis regulations (including Metrc) and ensure that compliance is executed in operations</li><li>Promote an environment and culture that is focused on positive and healthy interactions</li><li>Foster positive and productive relationships with all vendors</li><li>Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow.</li><li>Monitor and manage staffing, scheduling, operations, processes, etc.</li><li>Encourage and promote a teamwork environment while empowering a self-managing team</li><li>Monitor and manage inventory, product placement, store presentations and work with marketing to raise awareness and increase sales</li><li>Implement selling programs, sell-through rates</li><li>Engage meaningfully in the local community through events, programs and partnerships</li><li>Knowledgeable of POS system functions</li><li>Strategically utilize the tools provided to successfully capture customers’ buying habits to ensure the best in class experience</li><li>Implement systems of checks and balances in areas vulnerable to loss</li><li>Promote and implement sales strategies</li></ul><p>*other duties may be assigned</p><p><b>Qualifications: </b></p><ul><li><b>Minimum 21 years of age</b></li><li>2+ years of management experience in a cannabis dispensary</li><li>3 years of retail management</li><li>Bachelor’s Degree preferred, but not a must</li><li>Able to work days, nights, holidays and weekends</li><li>Strong desire to work at a successful and culturally invigorating company</li><li>Excellent communication skills</li><li>Inventory management experience preferred but not a must</li><li>High energy with a hint of hustle</li><li>Self-starter and very organized</li><li>Follows store/company code of conduct</li><li>Knowledge skill and ability to upload position</li></ul><p><b>Physical Demands: </b></p><p>The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift 20 pounds at times.</li><li>Be able to stand for prolonged periods of time, bend, kneel, squat, and twist</li></ul><p><b>Shift Requirements</b></p><ul><li>Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 30 hours per week in a measurement period, as defined by STIIIZY and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.</li><li>Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression</li></ul><p><b>Dress Code: </b></p><p>Certain staff members may be required to meet special dress, grooming, and hygiene standards, such as wearing uniforms or protective clothing, depending on the nature of their job. Uniforms and protective clothing may be required for certain positions and will be provided to employees by Shryne Group, Inc.</p><p>At the discretion of the department head, in special circumstances, such as during unusually hot or cold weather or during special occasions, staff members may be permitted to dress in a more casual fashion than is normally required. On these occasions, staff members are still expected to present a neat appearance and are not permitted to wear ripped, frayed or disheveled clothing. Likewise, tight, revealing, bare midriffs or otherwise the workplace-inappropriate dress is not permitted.</p><p>Reasonable accommodation of religious beliefs:</p><p><i>Shryne recognizes the importance of individually held religious beliefs to persons within its workforce. Shryne Group, Inc. will reasonably accommodate a staff member’s religious beliefs in terms of workplace attire unless the accommodation creates an undue hardship. Accommodation of religious beliefs in terms of attire may be difficult in light of safety issues for staff members. Those requesting a workplace attire accommodation based on religious beliefs should be referred to the human resources department.</i></p><p>Covid Statement:</p><p>Due to Covid-19, we are doing everything we can to keep our team and customers safe. This means individual offices or widely spaced workstations. We also provide extra masks, shields, hand sanitizer, and gloves as needed. We are an essential business and we require our team to work in the office.</p><p>Shryne Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p><b>I, __________________________________acknowledge that I have read and understand the above </b></p><ul><li><i>Employee Name </i>*</li></ul><p><b>job description in its entirety and am capable of performing all of the stated requirements</b></p><p><b>____________________________________________ ____________</b></p><p><b>Employee Signature Date </b></p><p><b>____________________________________________ ____________</b></p><p><b>Manager Name/Signature Date </b></p><p>Job Type: Full-time</p><p>Pay: $19.00 - $23.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Application Question(s):</p><ul><li>What positive impact do you bring to a team?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 3 years (Preferred)</li><li>Customer Service: 5 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"STIIIZY","logoUrl":"/logos/stiiizy-efa24894850a97a1c268f8e7502aca7c.png"},"location":{"country":"United States","address":"Pomona, CA 91768","city":"Pomona","stateProvince":"CA"},"frontendLink":"/job-posting/stiiizy/retail-assistant-store-manager/40aa6f915cd1f45b7b57a3d572ab1cf9","title":"Retail Assistant Store Manager","hash":"40aa6f915cd1f45b7b57a3d572ab1cf9","postingUrl":"https://www.indeed.com/job/retail-assistant-store-manager-53d61113f33601b4"},{"postedOn":"9 hours ago","description":"<div><div><p>We are looking for an enthusiastic, self-motivated individual to join our management team. The qualified candidate will be organized, have excellent verbal skills and be customer focused.</p><p>Duties and Responsibilities:</p><ul><li>Supports and assists the store manager in the daily operations of the retail business</li><li>Maintains operations by coordinating, and enforcing program, operational, and personnel policies and procedures.</li><li>Contributes to team effort by coaching, counseling, and supporting staff.</li><li>Greets, advises, and assists customers in retail transactions</li><li>Handles customer concerns and complaints in a professional and friendly manner</li><li>Ensures that staff provides excellent customer service through continuous training and coaching</li><li>Maintains a safe and clean store environment by determining and documenting areas of concern and ensuring they are handled appropriately</li><li>Promotes sales through interaction with customers and proper training of staff</li><li>Ensures that all compliance and operational processes are followed</li></ul><p>Skills and Qualifications:</p><ul><li>Must have minimum of 3-5 years retail management experience</li><li>Must have full availability including nights, weekends, and holidays</li><li>Must have excellent verbal skills</li><li>Experience in training preferred</li><li>Must be minimum of 21 years of age</li><li>Cannabis Industry experienced preferred</li></ul><p>Compensation commensurate with experience</p></div></div>","company":{"companyType":"Private/Growth","name":"Green Gold Group Inc"},"location":{"country":"United States","address":"Charlton, MA 01507","city":"Charlton","stateProvince":"MA"},"frontendLink":"/job-posting/green-gold-group-inc/retail-assistant-manager/1fa7d8760971861b75c7b936db1bccbf","title":"Retail Assistant Manager","hash":"1fa7d8760971861b75c7b936db1bccbf","postingUrl":"https://www.indeed.com/job/retail-assistant-manager-493bc05b5d8da103"},{"postedOn":"3 days ago","description":"<div><b>Job Description:</b> Core Responsibilities<br />Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br /><br /><ul><li>Execute Cookies world class customer experience.</li><li>Provide a friendly and warm welcome to all customers.</li><li>Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.</li><li>Drive repeat business through local grass roots networking and our loyalty program.</li><li>Partner with GM and recruiting team to set hiring standards for all store team members.</li><li>Oversee management and associate onboarding programs, training modules, ongoing leadership development.</li><li>Execute training modules, quizzes, video content and tracking.</li><li>Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.</li><li>Partner with GM on succession planning programs to build bench strength.</li><li>Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.</li><li>Link product, merchandising and presentation to overall business metrics.</li><li>Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.</li><li>Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.</li><li>Partner with GM, Marketing and PR on community outreach, press and in-store events.</li></ul><b>Qualifications:</b><b>Required:</b><br /><ul><li>Passion for and knowledgeable about Cannabis</li><li>Passion for Cookies Culture</li><li>Minimum 2 years’ experience supervising training, quality and customer service in retail.</li><li>Microsoft Office skills in Word, Excel and Outlook.</li><li>Strong knowledge of retail technology platforms and systems.</li><li>Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.</li></ul><b>Preferred:</b><br /><ul><li>Store Management Experience</li><li>College Degree</li></ul><b>Competencies:</b><br /><ul><li>Thorough understanding of the Cannabis industry</li><li>Positive attitude</li><li>Strong communication skills</li><li>Interviewing and hiring skills</li><li>Leadership and delegation</li><li>Coach, motivate and develop</li><li>Decision making and problem solving</li><li>Conflict resolution</li><li>Teamwork</li><li>Performance management and execution</li><li>Business acumen</li></ul><b>Supervisory Responsibility:</b><br />This person is directly responsible for managing the Lead Budtenders and Budtenders.<br /><br /><b>Work Environment:</b><br />This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.<br /><br /><b>Physical Demands:</b><br />While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.<br /><br /><b>Position Type and Expected Hours of Work:</b><br />This is a full-time position. This position regularly requires long hours and frequent weekend work.<br /><br /><b>Travel:</b><br />This position may require travel.<br /><br /><b>Other Duties:</b><br />Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"country":"United States","address":"Tulsa, OK 74133","city":"Tulsa","stateProvince":"OK"},"frontendLink":"/job-posting/cookies-retail/hospitality-co-manager/e121a70838b3319d30935f4e29731362","title":"Hospitality Co-Manager","hash":"e121a70838b3319d30935f4e29731362","postingUrl":"https://www.indeed.com/job/hospitality-co-manager-e298eb84347d1cd4"},{"employmentType":"Full-time, Permanent","postedOn":"8 days ago","description":"<div><p>Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</p><p><b>Key Duties &amp; Responsibilities</b></p><p>Sales Associate Support:</p><ul><li>Help hire great people, supervise and manage employees and ensure all employees have a valid Cannasell license.</li><li>Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</li><li>Coach team members and provide positive and constructive feedback so that they grow professionally</li><li>Train all team members on work procedures and policies so that everyone understands what's required to do a great job</li><li>Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</li><li>Assist in building a weekly staff schedule that complies with labor policies</li><li>Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</li><li>Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores</li><li>Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</li></ul><p>Sales and Customer Service:</p><ul><li>Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.</li><li>Provide complaint resolution to ensure satisfaction of all customers and patients</li><li>Utilize customer and team member feedback to readily implement changes to improve the customer experience</li><li>Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion</li><li>Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions</li><li>View sales reports and communicate with the team to identify sales trends and potential inventory requirements</li><li>Track all employee and store sales daily to ensure optimal performance</li><li>Analyze core metrics to better understand store performance in order to beat and exceed goals</li><li>Utilize approved employee incentives to drive sales and boost morale</li><li>Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews</li></ul><p>Daily Store Operations:</p><ul><li>Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</li><li>Assist AGCO and Law Enforcement with inventory, sales, and compliance audits</li><li>Perform all daily opening and closing procedures</li><li>Implement and oversee security, reporting and cash management procedures related to opening and closing the store</li><li>Ability to make schedules for staff and work on creating a sound work environment.</li><li>Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</li><li>Ensure that the sales floor is adequately stocked at all times</li><li>Keep track of all expiring products and promote sales as needed</li><li>Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</li><li>Ensure all expired/damaged/returned product is logged and disposed of according to regulations</li><li>Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</li><li>Provide daily correspondence via email and manager’s log, with the team members as needed</li><li>Comply with all HR policies, including confidentiality and non-disclosures</li><li>Maintain a clean and organized work environment.</li></ul><p><b>Qualifications and Requirements of an SM: </b></p><ul><li>Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.</li><li>Bachelor's Degree preferred.</li><li>5-6+ years of management experience in retail.</li><li>Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.</li><li>Sound knowledge of Cannabis plants and different strains of Cannabis</li><li>Knowledge of standards of Cannabis Retail stores set by AGCO.</li><li>Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!</li><li>Achievement-oriented and hard working</li><li>Must successfully pass an extensive background check.</li><li>Organized, flexible, and empathetic</li><li>Detail-oriented and proactive</li><li>Excellent leadership and management skills</li><li>Strong time management and prioritization skills</li><li>Ability to multi-task in a fast-paced, high-volume environment</li><li>Strong communicator who can present ideas clearly</li><li>Strong problem solving and decision-making skills</li><li>Entrepreneurial, collaborative, an extremely positive attitude</li><li>Knowledgeable about the cannabis industry and its policies and laws</li><li>Ability to work nights, holidays and weekends.</li></ul><p>Job Types: Full-time, Permanent</p><p>COVID-19 considerations:<br />Following all applicable Covid-19 Health Protocols</p><p>Application question(s):</p><ul><li>What is your knowledge about cannabis and cannabis accessories?</li><li>What motivated you to apply for this position?</li><li>How many years of inventory management experience do you have?</li></ul><p>Experience:</p><ul><li>Inventory management: 3 years (preferred)</li></ul><p>Licence/Certification:</p><ul><li>Cannsell/AGCO RML/Police Check (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Canna Cabana - Parliament Street"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/canna-cabana-parliament-street/retail-store-manager/7845514fe09d3c557602b268fe001fb3","title":"Retail Store Manager","hash":"7845514fe09d3c557602b268fe001fb3","postingUrl":"https://ca.indeed.com/job/retail-store-manager-4c672a884941e073"},{"postedOn":"3 days ago","description":"<div><div><h4><b>Ascend Cannabis Co. – Retail Manager</b><br /><ul><li><b>Job Title:</b></li></ul></h4><h4><b>Retail Manager</b></h4><ul><li><b>Location:</b></li></ul><h4><b>3555 S. Yosemite St. Denver, CO 80237</b></h4><ul><li><b>Pay Rate:</b></li></ul><h4><b>$60,000- $75,000 salary plus tips</b></h4><ul><li><b>Benefits:</b></li></ul><h4><b>Dental insurance</b></h4><h4><b>Health insurance</b></h4><h4><b>Vision Insurance</b></h4><h4><b>Life Insurance</b></h4><h4><b>Employee Discounts</b></h4><h4><b>Paid Sick Leave</b></h4><h4><b>Summary</b></h4><h4><b>Serves as a frontline support for the store and all employees at that location ensuring customer/patient relations, personnel management, administrative duties, inventory control, adherence of compliance and regulations, and facilitating successful day-to-day operations. This position shares the responsibility in developing and maintaining a highly motivated team to deliver the best customer service and education to customers/patients. Customer-service focused, detail-oriented, and organized enthusiastic leader with proven decision-making skills able to follow direction and meet deadlines.</b></h4><h4><b>Essential Duties and Responsibilities</b></h4><ul><li><b>Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store.</b></li></ul><ul><li><b>Ensure all safety and compliance regulations are followed by all staff.</b></li></ul><ul><li><b>Responsibilities in cash handling and product management.</b></li></ul><ul><li><b>Directly manage staff; including assisting with employee scheduling as necessary, assigning tasks and workstations, helping maintain employee profiles, and engage in conflict resolution when needed.</b></li></ul><ul><li><b>Hold monthly staff meetings to inform staff of any and all additions to procedures, products, and sales deals. Will need to communicate with staff daily to explain daily deals and specials.</b></li></ul><ul><li><b>Create/manage monthly and quarterly incentives for budtenders to increase sales performance.</b></li></ul><ul><li><b>Assist in ordering and receiving products for medical and recreational as necessary.</b></li></ul><ul><li><b>Active role in hiring/firing, interviewing process, training and all disciplinary action.</b></li></ul><ul><li><b>Ensure there is on-going coaching/providing feedback to and from employees. Prepare and deliver employee performance evaluations in conjunction with the Store Manager.</b></li></ul><ul><li><b>Maintain knowledge of market trends, new cannabis studies and information. Ensure employees do the same and communicate with the executive management team.</b></li></ul><ul><li><b>Assisting in creation of, amendment of, and enforcement of all standard operating procedures as regulations and laws require.</b></li></ul><ul><li><b>Maintain chain of command reporting pertinent information directly to the executive level management as needed.</b></li></ul><ul><li><b>METRC responsibilities – includes all regulation requirements for handling RFID tags, includes but not limited to: receiving of manifested transfers, finishing packages, sales exports, manifesting product when necessary, maintaining separation in differently licensed product, maintaining integrity of legal procedures, disposing of RFID package tags when sold through in METRC. Maintaining patients in our medical METRC; removing expired patients as needed.</b></li></ul><ul><li><b>Ensure validity of all customer and patient information/profiles.</b></li></ul><ul><li><b>POS System responsibilities - including input of product, customer/patient and employee information, discounts and coupons, daily auditing of product and cash, and troubleshooting of inventory errors.</b></li></ul><ul><li><b>Efficiently replenishing floor inventory while maintaining accurate back stock inventory tracking procedures.</b></li></ul><ul><li><b>Assists with responsibilities including ensuring accurate inventory counts and audits, placing orders and ensuring store inventory remains healthy.</b></li></ul><ul><li><b>Perform all duties within the store when necessary.</b></li></ul><ul><li><b>Maintain waste logs and follow waste SOPs. Quality control - ensures all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary</b></li></ul><ul><li><b>Attendance required at all announced manager meetings. May be required to hold meetings for other staff and leads. Must provide creative input for specials, events, pop-ups and all-around education for staff and public.</b></li></ul><ul><li><b>Ability to complete all inspections successfully; ability to proficiently navigate DVR system and provide footage as required and/or requested by governmental agencies.</b></li></ul><ul><li><b>Maintain all marketing and advertising duties as directed by executive level management.</b></li></ul><ul><li><b>Maintain store culture and overall customer and patient satisfaction.</b></li></ul><ul><li><b>Knowledge and consistent demonstration of excellent customer service skills.</b></li></ul><ul><li><b>Knowledge and adherence to the policies, procedures and goals.</b></li></ul><ul><li><b>Ability to learn, use, and navigate various modern technologies.</b></li></ul><ul><li><b>General understanding of the cannabis industry including product knowledge, compliance, and best practices.</b></li></ul><ul><li><b>Knowledge of cannabis, cannabis products, cannabis accessories and methods of consumption.</b></li></ul><ul><li><b>Ability to remain even-tempered in high stress situations. Ability to manage people successfully.</b></li></ul><ul><li><b>Ability to listen well and communicate effectively orally and in writing with various audiences.</b></li></ul><ul><li><b>Ability to use standard registers, office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.</b></li></ul><ul><li><b>Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.</b></li></ul><ul><li><b>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.</b></li></ul><ul><li><b>All other job duties as assigned.</b></li></ul><h4><b>Qualifications</b></h4><h4><br /><b>Education:</b></h4><ul><li><b>High School diploma or General Education Development (GED) required</b></li></ul><ul><li><b>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global</b></li></ul><h4><b>Required Skills &amp; Experience:</b></h4><ul><li><b>Excellent computer, mathematical, language, and reasoning skills</b></li></ul><ul><li><b>Management and leadership experience</b></li></ul><ul><li><b>Customer service experience</b></li></ul><ul><li><b>Must be able to acquire MED badge prior to beginning employment</b></li></ul><h4><b>Physical requirements:</b></h4><ul><li><b>Must be able to complete assigned tasks in a timely manner.</b></li></ul><ul><li><b>Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.</b></li></ul><ul><li><b>Must be able to individually move objects up to 50 lbs in all directions.</b></li></ul><h4><br /><b>Preferred Skills &amp; Experience:</b></h4><ul><li><b>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.</b></li></ul><ul><li><b>Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.</b></li></ul><ul><li><b>Retail, operations and/or sales experience a plus.</b></li></ul><ul><li><b>Minimum of one-year retail, sales, hospitality, or customer service industry experience.</b></li></ul><ul><li><b>High-level critical thinking, attention to detail, mathematical, language and reasoning skills.</b></li></ul><br /><h4><b>**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</b></h4></div></div>","company":{"name":"Ascend Cannabis Co."},"location":{"country":"United States","address":"Denver, CO 80237","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/ascend-cannabis-co/retail-manager/0e91438f38aabed3b6b61aa3c769d083","title":"Retail Manager","hash":"0e91438f38aabed3b6b61aa3c769d083","postingUrl":"https://www.indeed.com/job/retail-manager-5ab4f4a32557f201"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities.</p><p><b>Job Duties</b></p><ul><li>Greet and assist customers in a manner that models exemplary conduct to other staff</li><li>Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution</li><li>Ensure that all health, safety and security regulations are adhered to and required standards are met</li><li>Maintain adequate stock through efficient inventory management</li><li>Take inventory as scheduled and provide inventory reports</li><li>Increase sales, expand markets, and promote business to meet given goals within provided guidelines</li><li>Verify invoices against packaging slips and track all expenditures</li><li>Make sure that merchandise is always presented neatly and that items are priced correctly</li><li>Make sound business decisions when buying large quantities with volume based discounts</li><li>Provide management with required sales, staff and other assigned productivity reports</li><li>Hold staff accountable for cash box deficits</li><li>Balance sales, print and record receipts as well as track revenue daily</li><li>Make bank deposits daily and reconcile bank statements</li><li>Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories</li><li>Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours</li><li>All other duties as assigned</li></ul><p><b>Requirements</b></p><ul><li><b>Valid SellSafe and QCW certification is mandatory to work in a Cannabis store in Alberta</b></li><li>Completion of high school and College/CEGEP/vocational or technical training</li><li>Minimum of 3 year work experience in a supervisory role in a retail environment</li><li>Proven excellent customer service skills</li><li>Management experience preferred</li><li>Excellent time management and prioritizing skills</li><li>Demonstrated ability to train and motivate staff</li><li>Skills to monitor and assess staff performance</li><li>Basic office administration skills</li><li>High level of proficiency with Microsoft Office productivity suite Highly effective teamwork skills</li><li>Able to effectively communicate both verbally and in writing</li><li>Strong customer service and troubleshooting skills</li><li>Politically and culturally sensitive</li><li>Able to plan and organize work effectively and ensure its completion</li><li>Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills</li><li>Ability to learn and adapt to sales software quickly</li><li>Professional, responsive, and positive work attitude is essential. Meticulous records maintenance skills</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Retail Management: 3 years (preferred)</li></ul><p>Licence/Certification:</p><ul><li>SellSafe (preferred)</li><li>QCW (preferred)</li></ul></div>","company":{"companyType":"Public/Established","name":"Canna Cabana","logoUrl":"/logos/canna-cabana-d415e8789842144474feaeb642028290.jpeg"},"location":{"country":"Canada","address":"Calgary, AB","city":"Calgary","stateProvince":"AB"},"frontendLink":"/job-posting/canna-cabana/retail-store-manager/213170359e441ed04d5cba6f4b8c3ca0","title":"Retail Store Manager","hash":"213170359e441ed04d5cba6f4b8c3ca0","postingUrl":"https://ca.indeed.com/job/retail-store-manager-5ccf734011c7aaf7"},{"postedOn":"8 days ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licences pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul><p></p><p><br />Location:</p><p>We are opening multiple stores, please inform which location/s you would like to work.</p></div></div>","company":{"companyType":"Private/Established","name":"Monark","logoUrl":"/logos/monark-55915e747ea3eb9960766b9a6e49aa32.jpeg"},"location":{"country":"Canada","address":"Lower Mainland, BC","city":"Lower Mainland","stateProvince":"BC"},"frontendLink":"/job-posting/monark/retail-store-manager/4df8897c14c2ce00a56944854ad40a48","title":"Retail Store Manager","hash":"4df8897c14c2ce00a56944854ad40a48","postingUrl":"https://ca.indeed.com/job/retail-store-manager-8a673c3d75220b90"},{"postedOn":"8 days ago","description":"<div><div><div><b>Cannabis Retail Store Manager</b></div><div></div><div><br />Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</div><div><b>Key Duties &amp; Responsibilities</b></div><div>Sales Associate Support:</div><ul><li>Help hire great people, supervise and manage employees and ensure all employees have a valid Cannasell license.</li><li>Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</li><li>Coach team members and provide positive and constructive feedback so that they grow professionally</li><li>Train all team members on work procedures and policies so that everyone understands what's required to do a great job</li><li>Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</li><li>Assist in building a weekly staff schedule that complies with labor policies</li><li>Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</li><li>Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores</li><li>Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</li></ul><div>Sales and Customer Service:</div><ul><li>Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.</li><li>Provide complaint resolution to ensure satisfaction of all customers and patients</li><li>Utilize customer and team member feedback to readily implement changes to improve the customer experience</li><li>Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion</li><li>Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions</li><li>View sales reports and communicate with the team to identify sales trends and potential inventory requirements</li><li>Track all employee and store sales daily to ensure optimal performance</li><li>Analyze core metrics to better understand store performance in order to beat and exceed goals</li><li>Utilize approved employee incentives to drive sales and boost morale</li><li>Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews</li></ul><div>Daily Store Operations:</div><ul><li>Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</li><li>Assist AGCO and Law Enforcement with inventory, sales, and compliance audits</li><li>Perform all daily opening and closing procedures</li><li>Implement and oversee security, reporting and cash management procedures related to opening and closing the store</li><li>Ability to make schedules for staff and work on creating a sound work environment.</li><li>Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</li><li>Ensure that the sales floor is adequately stocked at all times</li><li>Keep track of all expiring products and promote sales as needed</li><li>Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</li><li>Ensure all expired/damaged/returned product is logged and disposed of according to regulations</li><li>Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</li><li>Provide daily correspondence via email and manager’s log, with the team members as needed</li><li>Comply with all HR policies, including confidentiality and non-disclosures</li><li>Maintain a clean and organized work environment.</li></ul><div><b>Qualifications and Requirements of an SM:</b></div><ul><li>Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.</li><li>Bachelor's Degree preferred.</li><li>5-6+ years of management experience in retail.</li><li>Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.</li><li>Sound knowledge of Cannabis plants and different strains of Cannabis</li><li>Knowledge of standards of Cannabis Retail stores set by AGCO.</li><li>Knowledge of provincial and federal laws and regulations pertaining to retail Cannabis is a must!</li><li>Achievement-oriented and hard working</li><li>Must successfully pass an extensive background check.</li><li>Organized, flexible, and empathetic</li><li>Detail-oriented and proactive</li><li>Excellent leadership and management skills</li><li>Strong time management and prioritization skills</li><li>Ability to multi-task in a fast-paced, high-volume environment</li><li>Strong communicator who can present ideas clearly</li><li>Strong problem solving and decision-making skills</li><li>Entrepreneurial, collaborative, an extremely positive attitude</li><li>Knowledgeable about the cannabis industry and its policies and laws</li><li>Ability to work nights, holidays and weekends.</li></ul></div><div></div></div>","company":{"companyType":"Private/Growth","name":"Sensi Brands","logoUrl":"/logos/sensi-brands-cbc7e6f22068c92c3ba099be4f852aea.png"},"location":{"country":"Canada","address":"St. Thomas, ON","city":"St. Thomas","stateProvince":"ON"},"frontendLink":"/job-posting/sensi-brands/retail-store-manager/f76ca1fa8b0f91d289c275f53f465db4","title":"Retail Store Manager","hash":"f76ca1fa8b0f91d289c275f53f465db4","postingUrl":"https://ca.indeed.com/job/retail-store-manager-90c8c6f2fe31cf99"},{"postedOn":"2 days ago","description":"<div><div><p><b>Position Overview:</b></p><p>The Manager, Retail Operations is responsible for assisting the General Manager in interfacing, consulting with qualified patients and caregivers, and administering approved medical marijuana products. The Manager, Retail Operations oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking, and inventory control as directed by the General Manager.</p><p>Full Time</p><p><b>Pay:</b> $48,000+</p><p><b>Major Areas of Responsibility include:</b></p><ul><li>The Manager, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the General Manager and as directed.</li><li>Provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.</li><li>Manages patient-specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, and maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.</li><li>As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.</li><li>The Manager, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, and overall compliance with HIPAA.</li><li>This position acts as a liaison internally between all staff, the dispensary management team, and the General Manager, and externally between the Dispensing Facility and law enforcement, the Commissioner of Health, and the local community.</li><li>Directs and monitors department managers to accomplish goals of the plan, consistent with established safety procedures.</li><li>Establishes methods to follow the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but not limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.</li><li>Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events, and product recall.</li><li>This position is responsible for assisting with implementing and maintaining security systems for tracking, record-keeping, record retention, and surveillance related to all product at every stage of storage, delivery, transporting, and distribution.</li><li>Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.</li><li>Implements HR policies and programs in support of company initiatives. Directs all compliance efforts for the company to minimize risk.</li><li>Ensures job descriptions for all positions are accurate and current.</li><li>Conducts investigations, responds to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settles grievances in coordination with Senior Counsel.</li><li>Conducts exit interviews, analyzes data, and makes recommendations to the management team for corrective action and continuous improvement.</li><li>Creates organizational development and employee training programs.</li><li>Conducts performance reviews with department managers and monitors employee productivity, attitudes, and performance results.</li><li>Implements HR related software systems in collaboration with IT Partners.</li><li>Recruits and retains top quality staff for each department and conducts interviews. Manages talent acquisition and workforce management plan.</li><li>Builds a quality assurance program that is tied to the performance review process.</li><li>Develops progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manages leave administration practices.</li><li>Maintains excellent facilities conducive to enhancing employee productivity.</li><li>Provides company-wide communication and manages change.</li><li>Ensures employee safety, wellness, health and welfare.</li></ul><p><b>Minimum Qualifications (Skills, Knowledge &amp; Abilities):</b></p><ul><li>All applicants must be at least 21 years of age.</li><li>Bachelor’s Degree and 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.</li><li>3 years of experience managing a retail operation.</li><li>Experience must include hands-on responsibility for the full scope of human resources activities, both operations and analysis.</li><li>Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention, and product diversion.</li><li>Demonstrated management and leadership skills in a high growth environment are preferred.</li><li>Operations management experience to include production oversight and accountability.</li><li>Excellent and effective consulting skills.</li><li>Strong conflict management skills.</li><li>Strong interpersonal and negotiation skills.</li><li>Solid business acumen, management reporting, and problem-solving skills.</li><li>Exceptional interpersonal skills, including listening, coaching, and training.</li><li>Strong leadership, project management, and time management skills.</li><li>Excellent written, verbal, and non-verbal communication skills.</li><li>Ability to develop strong relationships and experience working with senior level executives.</li><li>Ability to prepare written reports, correspondence, and presentations to senior leadership as required.</li><li>Ability to manage and administer a broad range of tasks including resolving complaints, and counseling managers and employees on the interpretation of policies, procedures, and programs.</li><li>Ability to objectively coach employees and management through complex, difficult, and emotional issues.</li><li>Ability to build and maintain positive relationships in order to gain support and achieve results both internally and externally.</li><li>Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.</li><li>Ability to organize and prioritize work.</li></ul><p><b>Travel %: </b>0</p><p><b>FLSA status: Exempt</b></p><p><b>Additional Abilities Required:</b></p><p>While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.</p><p>Note: <i>Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.</i></p></div></div>","company":{"companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Township of Deptford, NJ 08096","city":"Township Of Deptford","stateProvince":"NJ"},"frontendLink":"/job-posting/columbia-care/manager-retail-operations/f9a941189a0bf77ddcda18efe7c4938d","title":"Manager, Retail Operations","hash":"f9a941189a0bf77ddcda18efe7c4938d","postingUrl":"https://www.indeed.com/job/manager-retail-operations-fd61ce8984f12ac6"},{"employmentType":"Permanent","postedOn":"4 days ago","description":"<div><p><b>About Us</b></p><p>We are a new cannabis shop opening up on Trinity Bellwoods park, acting within the newly implemented regulatory framework to set up and operate a legal Cannabis Retail Store.</p><p><b>Why is this role important?</b></p><p>The Retail Manager is a key role in the operation of the store, and represents both the store and the store Operator/owner in all facets of the business.</p><p><b>Job Profile: Store Management, Employee Management</b></p><p><b>Reports To: Store Operator/Owner</b></p><p><b>Role Mandate: </b></p><p>The Retail Store Manager will be required to hold a Cannabis Retail Store Manager License from the AGCO. The Retail Store Manager is responsible for overseeing and assisting in the execution of the end to end process in the start-up of the store, merchandising, marketing and operations, leveraging SOPs to ensure best practices, and many key areas of compliance with relevant legislation and the registrar's standards.</p><p><b>Accountabilities: </b></p><ul><li>Maximizes retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.</li><li>Stays informed and knowledgeable about Cannabis law, and all federal and local laws, regulations, as well as industry news and evolving product landscape.</li><li>Represent the Company in a professional manner at all times. Act as a liaison between the company and your customers and/or community.</li><li>Address issues with vendors, co-workers and employees with honesty, integrity and in a timely manner and improve services through feedback from customers.</li><li>Responsible for the training and development of all colleagues on their responsibilities based on the stores SOPs.</li><li>Manage a group of colleagues.</li><li>Responsible for overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash with organizational POS system and all standard operating procedures.</li><li>Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff</li><li>Responsible for human resources functions including but not limited to recommendations on hiring &amp; termination; support and development; training; scheduling; managing expenses; payroll; time sheets; management of employee issues; performance/disciplinary issues, management of product and records.</li><li>Assign responsibilities to employees to ensure that work is prioritized.</li><li>Motivate, coach, counsel and develop staff to instil teamwork, create high employee morale and encourage top performers. Document performance issues for potential discipline after all previous coaching attempts have failed.</li><li>Adhere to the collective agreement in all dealings with employees if applicable.</li><li>Ensure correct prices and labels are in place.</li><li>Ensure that there is total compliance with all relevant legislation, standards, and SOPs.</li><li>Product availability; ordering and follow-up</li><li>Coordination and execution of all back-room initiatives like the flow of goods program.</li><li>Ensure that all timelines for each project are met and adhered to at all times.</li><li>Coordination and facilitation of phasing and site meetings</li><li>All other special projects that might be assigned.</li></ul><p><b>Role Requirements: </b></p><ul><li><b>Familiarity with the Legal Cannabis landscape and all relevant legislation</b></li><li>Must possess or otherwise be qualified for and receive a Retail Manager License from the AGCO</li><li>Familiar with Cannabis usage and the diversity of customer needs</li><li>3 years of managerial experience in a store with strong operational knowledge</li><li>Relevant education will be considered</li><li>Mobile and ability to work flexible hours</li><li>Strong verbal and written communication skills, interpersonal and problem-solving skills</li><li>High organizational skills and ability to multi task</li><li>Ability to work in a fast-paced sometimes-unpredictable environment</li><li>Must be able to work days, evenings, Saturday, Sunday, and holidays</li></ul><p><b>How You'll Succeed: </b></p><p>We seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.</p><p>If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.</p><p>In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and regulatory bodies expect of us.</p><p>Job Type: Permanent</p><p>Experience:</p><ul><li>customer service: 3 years or more (preferred)</li></ul><p>Licence/Certification:</p><ul><li>AGCO Retail Manager License (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul><p>Application deadline: 2021-05-14</p><p>Job Types: Full-time, Permanent</p><p>Salary: From $45,000.00 per year</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Casual dress</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />Initial interviews will be conducted online.</p><p>Education:</p><ul><li>Secondary School (required)</li></ul><p>Experience:</p><ul><li>Retail Management: 3 years (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Trinity Flower","logoUrl":"/logos/trinity-flower-f14cd73784d1cccd066fbb37dcb5c660.png"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/trinity-flower/retail-manager-for-cannabis-store-urgent/2985849806de0c9df03b3425a2769358","title":"Retail Manager for Cannabis Store - URGENT","hash":"2985849806de0c9df03b3425a2769358","postingUrl":"https://ca.indeed.com/job/retail-manager-for-cannabis-store-urgent-ecebb31d756c4b60"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve. IN A NUTSHELL This role is with Surterra Wellness one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. The Store Manager is responsible for the success and leadership of the Surterra Wellness Retail store through management of exceptional customer service, sales, operations and high-performance people. The Store Manager will drive profitable growth and achievement of financial goals and KPI's such as brand expression, engagement, retention, conversion, payroll, and inventory management. The Store Manager is an integral part of the selling floor, spending most of their time coaching, leading, and developing the team to deliver on sales and service goals. The successful candidate will manage the P&amp;L, inclusive of payroll, ensuring that the store's contributions are meeting and exceeding targets and that store operations are running smoothly and efficiently. The Store Manager is responsible for delivering the Surterra Wellness in-store experience by creating a unique, inviting, multi-branded shopping destination for the customer. WHAT YOU WILL BE DOING Prioritize time and energies in store to join the staff on the selling floor; coaching and developing the team; and leading by example. Positive representative of the Surterra Wellness brand. Deliver the full Surterra Wellness customer service experience, catering to the customers' needs. Develops knowledge of trends of industry trends to provide the best service possible and share with the team. Responds to all customer concerns and acts when necessary to resolve conflicts. Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations. Responsible for driving sales to meet and exceed targets and financial goals. Management of store P&amp;L, budget, payroll and performance. Successfully execute and drive traffic for company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers. Responsible for driving local events and experiences for customers, in partnership with district or area management. Entrepreneurial inspirational leader who is comfortable taking responsibility for the store as their own business while also following the company standards. Responsible for all people management in store, recruiting, training, coaching and developing top talent to grow within the organization. Must fill open positions with urgency. Support education, working closely with the Field Education team to schedule trainings and consistent skills development. Ensure all trainings are delivered on brand and with the desired service and selling skills. Responsible for building a productive and dynamic Surterra Wellness team by connecting with employees, customers, and the community. These must be strong relationships and connections founded on the common passion for cannabis. Confident and skillful coach and manager to the team. Comfortable navigating difficult conversations with professionalism, poise and kindness; actively provide coaching and feedback to develop the employees in their position and help them grow. Creates an environment where clear and fair expectations are set, and all employees are treated with respect. Provide feedback to district or area management, as applicable, to inform improvements that are needed. Identify opportunities and share trends in the industry. Ensures the store operations are run smoothly, safely and efficiently and the environment is always appealing and engaging for the customer to explore. Responsible for the store's daily visual presentation. Responsible for knowing, following and administering all company policies and procedures. Ensures corporate communications are filtered to the team. Acts to reduce LP and product returns/damages. Manages effective oversight of budget expenditures. Responsible for staff payroll hours and scheduling. Create and/or approve schedules which drive sales opportunities and maximizes customer experience, ensures staffing is prioritized to provide optimal schedules and ensure the best customer service is provided. Reviews and approves timekeeping records for the staff, ensuring accurate hours are submitted. Ensures record keeping standards. Oversees effective merchandising updates and management of in-store inventory levels. Oversees the planning and execution of all Visual displays. Customize the visual direction to fit the store dimensions, communicate timelines and execute the floor set with precision and on time. Ensure consistent standards of cleanliness, maintenance and organization are upheld. Maintain and enforce a culture of compliance for all activities with strict adherence to the Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies such as OSHA. Maintain accurate records of all Surterra Wellness activities including customer records, customer feedback, sales, and returns in accordance with the State of Florida regulations and standards set by the company. Closely monitor, educate, and coach all new team members during their first two weeks. Provide coaching and education to all team members on product and cannabis knowledge. In partnership with the Lead Guides, provide training to ensure all store processes align with SOP's and safe practices. Evaluate and review strengths and opportunities for new and existing team members. Develop a plan to improve performance. Monitor completion of assigned training's and GZ courses. Provide feedback to Training Team and make recommendations for future development and/or current program improvement. EXPERIENCE AND SKILLS YOU'LL BRING Age 21 or over (Required) High School Diploma or equivalent (Required) Valid Government-Issued Photo ID (Required) Minimum of 3 years' experience in supervisory or managerial role (Strongly Preferred) Must have open flexibility to work during peak traffic times, including evenings, weekends and holidays (Strongly Preferred) Retail and/or cannabis industry experience (Strongly Preferred) Excellent planning, prioritization and organizational skills Demonstrated strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans Proven ability to provide leadership that motivates teams to exceed sales goals while maintaining payroll budgets Ability to identify top talent, network, recruit, create and maintain high performing teams Proven operation and merchandising excellence Demonstrated ability to independently solve moderate to complex problems. Demonstrates flexibility and takes initiative with minimal direction. Proficiency in Microsoft Suite, including Word, Excel and Outlook Outstanding verbal and written communication skills with an ability to influence others YOU WILL BE SUCCESSFUL IF YOU Are self-motivated; micro-managing isn't fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the \"traditional\" solution isn't the best one WHAT YOU GET Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry Employee discount Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity PHYSICAL REQUIREMENTS Able to lift, push and pull up to 50 pounds. Able to stand on your feet for up to 8 hours. PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique</p></div>","company":{"companyType":"Private/Established","name":"Surterra Holdings","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Pensacola, FL, USA","city":"Pensacola","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-holdings/store-manager-retail-pensacola/ef506585785416e1ef3a9fd6f0b2940a","title":"Store Manager, Retail (Pensacola)","hash":"ef506585785416e1ef3a9fd6f0b2940a","postingUrl":"https://us.trabajo.org/job-640-20210508-e013ea6008eb5605ed2ed01a412193e7"},{"employmentType":"Permanent","postedOn":"4 days ago","description":"<div><p><b>About Us</b></p><p>We are a new cannabis shop opening up on Trinity Bellwoods park, acting within the newly implemented regulatory framework to set up and operate a legal Cannabis Retail Store.</p><p><b>Why is this role important?</b></p><p>The Retail Manager is a key role in the operation of the store, and represents both the store and the store Operator/owner in all facets of the business.</p><p><b>Job Profile: Store Management, Employee Management</b></p><p><b>Reports To: Store Operator/Owner</b></p><p><b>Role Mandate: </b></p><p>The Retail Store Manager will be required to hold a Cannabis Retail Store Manager License from the AGCO. The Retail Store Manager is responsible for overseeing and assisting in the execution of the end to end process in the start-up of the store, merchandising, marketing and operations, leveraging SOPs to ensure best practices, and many key areas of compliance with relevant legislation and the registrar's standards.</p><p><b>Accountabilities: </b></p><ul><li>Maximizes retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.</li><li>Stays informed and knowledgeable about Cannabis law, and all federal and local laws, regulations, as well as industry news and evolving product landscape.</li><li>Represent the Company in a professional manner at all times. Act as a liaison between the company and your customers and/or community.</li><li>Address issues with vendors, co-workers and employees with honesty, integrity and in a timely manner and improve services through feedback from customers.</li><li>Responsible for the training and development of all colleagues on their responsibilities based on the stores SOPs.</li><li>Manage a group of colleagues.</li><li>Responsible for overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash with organizational POS system and all standard operating procedures.</li><li>Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff</li><li>Responsible for human resources functions including but not limited to recommendations on hiring &amp; termination; support and development; training; scheduling; managing expenses; payroll; time sheets; management of employee issues; performance/disciplinary issues, management of product and records.</li><li>Assign responsibilities to employees to ensure that work is prioritized.</li><li>Motivate, coach, counsel and develop staff to instil teamwork, create high employee morale and encourage top performers. Document performance issues for potential discipline after all previous coaching attempts have failed.</li><li>Adhere to the collective agreement in all dealings with employees if applicable.</li><li>Ensure correct prices and labels are in place.</li><li>Ensure that there is total compliance with all relevant legislation, standards, and SOPs.</li><li>Product availability; ordering and follow-up</li><li>Coordination and execution of all back-room initiatives like the flow of goods program.</li><li>Ensure that all timelines for each project are met and adhered to at all times.</li><li>Coordination and facilitation of phasing and site meetings</li><li>All other special projects that might be assigned.</li></ul><p><b>Role Requirements: </b></p><ul><li><b>Familiarity with the Legal Cannabis landscape and all relevant legislation</b></li><li>Must possess or otherwise be qualified for and receive a Retail Manager License from the AGCO</li><li>Familiar with Cannabis usage and the diversity of customer needs</li><li>3 years of managerial experience in a store with strong operational knowledge</li><li>Relevant education will be considered</li><li>Mobile and ability to work flexible hours</li><li>Strong verbal and written communication skills, interpersonal and problem-solving skills</li><li>High organizational skills and ability to multi task</li><li>Ability to work in a fast-paced sometimes-unpredictable environment</li><li>Must be able to work days, evenings, Saturday, Sunday, and holidays</li></ul><p><b>How You'll Succeed: </b></p><p>We seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.</p><p>If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.</p><p>In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and regulatory bodies expect of us.</p><p>Job Type: Permanent</p><p>Experience:</p><ul><li>customer service: 5 years or more (preferred)</li></ul><p>Licence/Certification:</p><ul><li>AGCO Retail Manager License (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul><p>Application deadline: 2021-05-14</p><p>Job Types: Full-time, Permanent</p><p>Salary: From $40,000.00 per year</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Casual dress</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />Initial interviews will be conducted online.</p><p>Education:</p><ul><li>Secondary School (required)</li></ul><p>Experience:</p><ul><li>Retail Management: 3 years (required)</li></ul></div>","company":{"name":"Trinity Flower Cannabis"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/trinity-flower-cannabis/retail-manager/e0fd7c4b6b8b7430db2c053a7b111891","title":"Retail Manager","hash":"e0fd7c4b6b8b7430db2c053a7b111891","postingUrl":"https://ca.indeed.com/job/retail-manager-ecebb31d756c4b60"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p>Store Manager is responsible for managing all day-to-day operations of the assigned retail location in accordance with the State of Michigan and the standards set by the Company.</p><p>Store Manager provides support to all staff which includes (Job Responsibilities):</p><ul><li>Build and continuously coach an exceptional team that will always provide the highest level of customer experience</li></ul><ul><li>Exceed the customers’ expectations by implementing and training staff on exceptional service delivery and strategies</li></ul><ul><li>Effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow</li></ul><ul><li>Monitor and manage staffing, scheduling, operations, processes, etc.</li></ul><ul><li>Help to implement and enforce HR policies and standard operating procedures including safety requirements</li></ul><ul><li>Clear knowledge and understanding of state and local cannabis regulations (including Metrc) and ensure that compliance is executed in daily operations</li></ul><ul><li>Encourage and promote a teamwork environment and empowering team members to self-manage</li></ul><ul><li>Promote an environment and culture that is focused on positive and healthy interactions</li></ul><ul><li>Meet or exceed sales goals, profitability, and operational excellence</li></ul><ul><li>Drive customer visit goals and increase the number of returning customers</li></ul><ul><li>Analyze, forecast, and deliver financial and operational reporting regularly</li></ul><ul><li>Monitor and provide analysis of product trends and opportunities</li></ul><ul><li>Evaluate and manage competitive pricing for optimization of sales</li></ul><ul><li>Identify underperforming metrics and help develop strategies for improvement</li></ul><ul><li>Foster positive and productive relationships with all vendors</li></ul><ul><li>Monitor and manage inventory, product placement, store presentations and work with the Brand Development team to raise awareness and increase sales</li></ul><ul><li>Engage meaningfully in the local community through events, programs, and partnerships</li></ul><ul><li>Implement systems of checks and balances in areas vulnerable to loss</li></ul><p>Job Requirements:</p><ul><li>2 years retail management experience required</li></ul><ul><li>2 years customer service experience preferred</li></ul><ul><li>Prior supervisory experience preferred</li></ul><ul><li>Understanding of state and local marijuana laws preferred</li></ul><ul><li>Prior experience with cannabis systems like FlowHub, Metrc, and I Heart Jane preferred</li></ul><ul><li>Ability to work in a fast-paced, changing and challenging environment</li></ul><ul><li>Highly self-motivated and accountable</li></ul><ul><li>Bachelor’s degree in business preferred but not required (related work experience will be heavily considered)</li></ul><ul><li>Must be 21 years of age or older</li></ul><p>Job Type: Full-time</p><p>Pay: $70,000.00 - $90,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Overtime</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />Currently all sales are curbside only</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 2 years (Preferred)</li><li>Customer Service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"HG Lansing, LLC"},"location":{"country":"United States","address":"Lansing, MI 48910","city":"Lansing","stateProvince":"MI"},"frontendLink":"/job-posting/hg-lansing-llc/retail-store-manager/bb6eff64ccc08a79ff1b6cde6d941923","title":"Retail Store Manager","hash":"bb6eff64ccc08a79ff1b6cde6d941923","postingUrl":"https://www.indeed.com/job/retail-store-manager-6cf7edf4b4f5e2cf"},{"postedOn":"10 days ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licences pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul><p></p><p><br />Location:</p><p>We are opening multiple stores, please inform which location/s you would like to work.</p></div></div>","company":{"name":"Monark Media Ventures Inc"},"location":{"country":"Canada","address":"Lower Mainland, BC","city":"Lower Mainland","stateProvince":"BC"},"frontendLink":"/job-posting/monark-media-ventures-inc/retail-store-manager/e359779ad51f1133e27a10c80c10fbe4","title":"Retail Store Manager","hash":"e359779ad51f1133e27a10c80c10fbe4","postingUrl":"https://ca.indeed.com/job/retail-store-manager-84f608f394a79f1e"},{"postedOn":"3 days ago","description":"<div><div><h4><b>Ascend Cannabis Co. – Assistant Retail Manager</b><br /><ul><li><b>Job Title:</b></li></ul></h4><h4><b>Assistant Retail Manager</b></h4><ul><li><b>Location:</b></li></ul><h4><b>3555 S Yosemite St. Denver, CO 80237</b></h4><ul><li><b>Pay Rate:</b></li></ul><h4><b>$45,000- $60,000 salary plus tips</b></h4><ul><li><b>Benefits:</b></li></ul><h4><b>Dental insurance</b></h4><h4><b>Health insurance</b></h4><h4><b>Vision Insurance</b></h4><h4><b>Life Insurance</b></h4><h4><b>Employee Discounts</b></h4><h4><b>Paid Sick Leave</b></h4><h4><b>Summary</b></h4><h4><b>Serves as a frontline support for the Store Manager ensuring customer/patient relations, personnel management, administrative duties, inventory control, adherence of compliance and regulations, and facilitating successful day-to-day operations. This position shares the responsibility in developing and maintaining a highly motivated team to deliver the best customer service and education to customers/patients. Customer-service focused, detail-oriented, and organized enthusiastic leader with proven decision-making skills able to follow direction and meet deadlines.</b></h4><h4><b>Essential Duties and Responsibilities</b></h4><ul><li><b>Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store in the absence of the Store Manager.</b></li></ul><ul><li><b>Ensure all safety and compliance regulations are followed by all staff.</b></li></ul><ul><li><b>Responsibilities in cash handling and product management.</b></li></ul><ul><li><b>Directly manage staff; including assisting with employee scheduling as necessary, assigning tasks and workstations, helping maintain employee profiles, and engage in conflict resolution when needed.</b></li></ul><ul><li><b>Hold monthly staff meetings to inform staff of any and all additions to procedures, products, and sales deals. Will need to communicate with staff daily to explain daily deals and specials.</b></li></ul><ul><li><b>Create/manage monthly and quarterly incentives for budtenders to increase sales performance.</b></li></ul><ul><li><b>Assist in ordering and receiving products for medical and recreational as necessary.</b></li></ul><ul><li><b>Active role in hiring/firing, interviewing process, training and all disciplinary action.</b></li></ul><ul><li><b>Ensure there is on-going coaching/providing feedback to and from employees. Prepare and deliver employee performance evaluations in conjunction with the Store Manager.</b></li></ul><ul><li><b>Maintain knowledge of market trends, new cannabis studies and information. Ensure employees do the same and communicate with the Store Manager.</b></li></ul><ul><li><b>Assisting the Store Manager in creation of, amendment of, and enforcement of all standard operating procedures as regulations and laws require.</b></li></ul><ul><li><b>Maintain chain of command reporting pertinent information directly to the Store Manager and executive level management as needed.</b></li></ul><ul><li><b>METRC responsibilities – includes all regulation requirements for handling RFID tags, includes but not limited to: receiving of manifested transfers, finishing packages, sales exports, manifesting product when necessary, maintaining separation in differently licensed product, maintaining integrity of legal procedures, disposing of RFID package tags when sold through in METRC. Maintaining patients in our medical METRC; removing expired patients as needed.</b></li></ul><ul><li><b>Ensure validity of all customer and patient information/profiles.</b></li></ul><ul><li><b>POS System responsibilities - including input of product, customer/patient and employee information, discounts and coupons, daily auditing of product and cash, and troubleshooting of inventory errors.</b></li></ul><ul><li><b>Efficiently replenishing floor inventory while maintaining accurate back stock inventory tracking procedures.</b></li></ul><ul><li><b>Assists the Store Manager with responsibilities including ensuring accurate inventory counts and audits, placing orders and ensuring store inventory remains healthy.</b></li></ul><ul><li><b>Perform duties of all other positions below assistant manager; fills any staffing needs when necessary.</b></li></ul><ul><li><b>Maintain waste logs and follow waste SOPs. Quality control - ensures all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary</b></li></ul><ul><li><b>Completion of various delegated responsibilities from the Store Manager.</b></li></ul><ul><li><b>Attendance required at all announced manager meetings. May be required to hold meetings for other staff and leads. Must provide creative input for specials, events, pop-ups and all-around education for staff and public.</b></li></ul><ul><li><b>Ability to complete all inspections successfully; ability to proficiently navigate DVR system and provide footage as required and/or requested by governmental agencies.</b></li></ul><ul><li><b>Maintain all marketing and advertising duties as directed by executive level management.</b></li></ul><ul><li><b>Maintain store culture and overall customer and patient satisfaction.</b></li></ul><ul><li><b>Knowledge and consistent demonstration of excellent customer service skills.</b></li></ul><ul><li><b>Knowledge and adherence to the policies, procedures and goals.</b></li></ul><ul><li><b>Ability to learn, use, and navigate various modern technologies.</b></li></ul><ul><li><b>General understanding of the cannabis industry including product knowledge, compliance, and best practices.</b></li></ul><ul><li><b>Knowledge of cannabis, cannabis products, cannabis accessories and methods of consumption.</b></li></ul><ul><li><b>Ability to remain even-tempered in high stress situations. Ability to manage people successfully.</b></li></ul><ul><li><b>Ability to listen well and communicate effectively orally and in writing with various audiences.</b></li></ul><ul><li><b>Ability to use standard registers, office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.</b></li></ul><ul><li><b>Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.</b></li></ul><ul><li><b>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.</b></li></ul><ul><li><b>All other job duties as assigned</b></li></ul><h4><b>Qualifications</b></h4><h4><br /><b>Education:</b></h4><ul><li><b>High School diploma or General Education Development (GED) required</b></li></ul><ul><li><b>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global</b></li></ul><h4><b>Required Skills &amp; Experience:</b></h4><ul><li><b>Excellent computer, mathematical, language, and reasoning skills</b></li></ul><ul><li><b>Management and leadership experience</b></li></ul><ul><li><b>Customer service experience</b></li></ul><ul><li><b>Must be able to acquire MED badge prior to beginning employment</b></li></ul><h4><b>Physical requirements:</b></h4><ul><li><b>Must be able to complete assigned tasks in a timely manner.</b></li></ul><ul><li><b>Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.</b></li></ul><ul><li><b>Must be able to individually move objects up to 50 lbs in all directions.</b></li></ul><h4><br /><b>Preferred Skills &amp; Experience:</b></h4><ul><li><b>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.</b></li></ul><ul><li><b>Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.</b></li></ul><ul><li><b>Retail, operations and/or sales experience a plus.</b></li></ul><ul><li><b>Minimum of one-year retail, sales, hospitality, or customer service industry experience.</b></li></ul><ul><li><b>High-level critical thinking, attention to detail, mathematical, language and reasoning skills.</b></li></ul><br /><h4><b>**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</b></h4></div></div>","company":{"name":"Ascend Cannabis Co."},"location":{"country":"United States","address":"Denver, CO 80237","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/ascend-cannabis-co/assistant-retail-manager/5c1c79d03080dc850c13df90ef535b12","title":"Assistant Retail Manager","hash":"5c1c79d03080dc850c13df90ef535b12","postingUrl":"https://www.indeed.com/job/assistant-retail-manager-a1407e8701aef32a"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p><b>Job Summary</b></p><p>Our Assistant Managers will be responsible for the day to day operations of the retail staff and security staff. As part of the leadership team, they will be responsible for the growth and success of the venue. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, upholding the Pineapple Express brand standards and operating all aspects of the dispensary under the direction of the General Manager.</p><p><b>Duties and Responsibilities (</b>include, but are not limited to):</p><ul><li>Oversee dispensary team including but not limited to: reception, budtenders, and security</li></ul><ul><li>Ensure time is effectively split between all departments as needed</li></ul><ul><li>Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)</li></ul><ul><li>Ensure all staff is on time, well-groomed and in clean uniforms</li></ul><ul><li>Handle all returns, exchanges and employee purchases</li></ul><ul><li>Ensure that Inventory Managers are notified of all returns so this may be communicated to the vendor and product replaced or credit given</li></ul><ul><li>Complete checkouts for Budtenders ensuring all cash handling procedures are being followed</li></ul><ul><li>Responsible for all cash in drop safe and vault</li></ul><ul><li>Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning</li></ul><ul><li>Meet with management team to ensure proper follow-up on all action items and address any personnel issues</li></ul><ul><li>Report all relevant operational information to General Manager</li></ul><ul><li>Handle customer issues and concerns in a professional and effective manner</li></ul><ul><li>Handle all scheduling and coordinate staff on-boarding with talent acquisition</li></ul><ul><li>Responsible for POS updates and maintenance in conjunction with inventory personnel</li></ul><ul><li>Collaborate with human resources to ensure the venue is compliant with all pertinent employee rules and regulations</li></ul><ul><li>Execute marketing efforts as directed by the marketing team</li></ul><ul><li>Ensure proper ambiance and cleanliness within venue at all times</li></ul><ul><li>Execute quarterly all staff meetings and venue cleanings</li></ul><ul><li>Train and develop employees from within</li></ul><ul><li>Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff</li></ul><ul><li>Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale</li></ul><ul><li>Read industry publications to keep up-to-date on trends</li></ul><ul><li>Create and implement policies and procedures that will enhance customer service</li></ul><ul><li>Enforce all policies and procedures of venue and the company</li></ul><ul><li>Manage floor to ensure staff is on task at all times</li></ul><ul><li>Perform any other duties and projects assigned by Senior Management</li></ul><p><b>Qualifications: </b></p><ul><li>At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry</li></ul><ul><li>Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.</li></ul><ul><li>Must be comfortable learning new skills</li></ul><ul><li>Must have a hands-on, proactive management style Skills and Attitudes: Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.</li></ul><p><b>Must have ability to: </b></p><ul><li>Perform all job functions with attention to detail, speed and accuracy</li></ul><ul><li>Prioritize and organize</li></ul><ul><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li></ul><ul><li>Lead by example and ensure that your team executes the game plan laid out for them</li></ul><ul><li>Understand guest service needs</li></ul><ul><li>Work cohesively as a team with co-workers</li></ul><ul><li>Direct staff performance and follow up with corrective action as needed</li></ul><p><b>Education: </b> Must have one or more of the following:</p><ul><li>Bachelor’s degree (B.A.) from a four-year college or university</li></ul><ul><li>Four years of relevant experience and/or training</li></ul><ul><li>Equivalent combination of education and experience Certificates, Licenses, and Registrations:</li></ul><ul><li>Valid California Driver’s License Physical Requirements:</li></ul><ul><li>Must be able to stand/walk for up to 6 hours at a time</li></ul><ul><li>Must be able to sit for up to 8 hours at a time</li></ul><ul><li>Must be able to lift at least 50 pounds safely and properly</li></ul><ul><li>Ability to work in a stressful, fast-paced environment</li></ul><ul><li>Must be able to work days, nights, holidays and weekends.</li></ul><p>Equal Employment Opportunity Policy: Pineapple Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pineapple Ventures complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 per year</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail management: 3 years (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Pineapple Ventures Inc.","logoUrl":"/logos/pineapple-ventures-inc-7bb44da7b6c3dc1606921ee274684a6d.jpeg"},"location":{"country":"United States","address":"Hollywood, CA 90028","city":"Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/pineapple-ventures-inc/cannabis-retail-dispensary-assistant-manager/86b890e5427f073ed64ac20ff6d3723e","title":"Cannabis Retail Dispensary Assistant Manager","hash":"86b890e5427f073ed64ac20ff6d3723e","postingUrl":"https://www.indeed.com/job/cannabis-retail-dispensary-assistant-manager-160868bc41a22800"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p><b>Job Summary</b></p><p>Our Assistant Managers will be responsible for the day to day operations of the retail staff and security staff. As part of the leadership team, they will be responsible for the growth and success of the venue. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, upholding the Pineapple Express brand standards and operating all aspects of the dispensary under the direction of the General Manager.</p><p><b>Duties and Responsibilities (</b>include, but are not limited to):</p><ul><li>Oversee dispensary team including but not limited to: reception, budtenders, and security</li></ul><ul><li>Ensure time is effectively split between all departments as needed</li></ul><ul><li>Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)</li></ul><ul><li>Ensure all staff is on time, well-groomed and in clean uniforms</li></ul><ul><li>Handle all returns, exchanges and employee purchases</li></ul><ul><li>Ensure that Inventory Managers are notified of all returns so this may be communicated to the vendor and product replaced or credit given</li></ul><ul><li>Complete checkouts for Budtenders ensuring all cash handling procedures are being followed</li></ul><ul><li>Responsible for all cash in drop safe and vault</li></ul><ul><li>Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning</li></ul><ul><li>Meet with management team to ensure proper follow-up on all action items and address any personnel issues</li></ul><ul><li>Report all relevant operational information to General Manager</li></ul><ul><li>Handle customer issues and concerns in a professional and effective manner</li></ul><ul><li>Handle all scheduling and coordinate staff on-boarding with talent acquisition</li></ul><ul><li>Responsible for POS updates and maintenance in conjunction with inventory personnel</li></ul><ul><li>Collaborate with human resources to ensure the venue is compliant with all pertinent employee rules and regulations</li></ul><ul><li>Execute marketing efforts as directed by the marketing team</li></ul><ul><li>Ensure proper ambiance and cleanliness within venue at all times</li></ul><ul><li>Execute quarterly all staff meetings and venue cleanings</li></ul><ul><li>Train and develop employees from within</li></ul><ul><li>Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff</li></ul><ul><li>Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale</li></ul><ul><li>Read industry publications to keep up-to-date on trends</li></ul><ul><li>Create and implement policies and procedures that will enhance customer service</li></ul><ul><li>Enforce all policies and procedures of venue and the company</li></ul><ul><li>Manage floor to ensure staff is on task at all times</li></ul><ul><li>Perform any other duties and projects assigned by Senior Management</li></ul><p><b>Qualifications: </b></p><ul><li>At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry</li></ul><ul><li>Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.</li></ul><ul><li>Must be comfortable learning new skills</li></ul><ul><li>Must have a hands-on, proactive management style Skills and Attitudes: Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.</li></ul><p><b>Must have ability to: </b></p><ul><li>Perform all job functions with attention to detail, speed and accuracy</li></ul><ul><li>Prioritize and organize</li></ul><ul><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li></ul><ul><li>Lead by example and ensure that your team executes the game plan laid out for them</li></ul><ul><li>Understand guest service needs</li></ul><ul><li>Work cohesively as a team with co-workers</li></ul><ul><li>Direct staff performance and follow up with corrective action as needed</li></ul><p><b>Education: </b> Must have one or more of the following:</p><ul><li>Bachelor’s degree (B.A.) from a four-year college or university</li></ul><ul><li>Four years of relevant experience and/or training</li></ul><ul><li>Equivalent combination of education and experience Certificates, Licenses, and Registrations:</li></ul><ul><li>Valid California Driver’s License Physical Requirements:</li></ul><ul><li>Must be able to stand/walk for up to 6 hours at a time</li></ul><ul><li>Must be able to sit for up to 8 hours at a time</li></ul><ul><li>Must be able to lift at least 50 pounds safely and properly</li></ul><ul><li>Ability to work in a stressful, fast-paced environment</li></ul><ul><li>Must be able to work days, nights, holidays and weekends.</li></ul><p>Equal Employment Opportunity Policy: Pineapple Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pineapple Ventures complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 per year</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail management: 3 years (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Pineapple Ventures Inc.","logoUrl":"/logos/pineapple-ventures-inc-7bb44da7b6c3dc1606921ee274684a6d.jpeg"},"location":{"country":"United States","address":"Los Angeles, CA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/pineapple-ventures-inc/cannabis-retail-dispensary-assistant-manager/b42145c8a585bfc5f57dedfc0fb53080","title":"Cannabis Retail Dispensary Assistant Manager","hash":"b42145c8a585bfc5f57dedfc0fb53080","postingUrl":"https://www.indeed.com/job/cannabis-retail-dispensary-assistant-manager-25a09ff732be7d36"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p><b>Portland Retail Store Manager - Job Description</b></p><p><b>Essential Duties and Responsibilities: </b></p><p>The Store Manager is responsible for overseeing the operations of our retail location and will directly manage a team of 10+ employees. This person will serve as a liaison between the retail environment and our leadership staff. Qualified candidates will be self-driven, dependable, and organized. Overall, we are looking for someone who will deliver consistent and positive customer experiences and drive profitable sales.</p><p><b>Key Tasks: </b></p><ul><li>Own your store’s overall business to drive efficiency and grow sales</li><li>Manage, supervise and direct the activities of the retail team</li><li>Regularly run financial and operational reports to ensure optimal efficiency and financial performance</li><li>Assists in creating budgets and sales forecasts. Participate in developing and implementing operational rules, regulations, policies, and procedures</li><li>Enforce policies and ensure that staff follows best practices.</li><li>Oversee and manage product inventory and compliance records.</li><li>Ensure the retail environment remains compliant with security, inventory and local and state regulations.</li><li>Manage financial records and cash handling procedures.</li><li>Manage and inspire team to deliver the highest level of customer experience.</li><li>Assess the competition; leverage customer insights and feedback to drive the business and be the store of choice for our customers</li><li>Ensure the safety and satisfaction of both the customers and employees</li><li>Promote sales, service, and profit goals and lead staff to exceed them.</li><li>Serve as a liaison to the local community as well as regulatory agencies.</li><li>Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.</li><li>Review performance of retail employees on a regular basis.</li><li>Oversee all hiring, discipline, termination or advancement of employees.</li><li>Ensure team communication, and lead team meetings.</li><li>Coach, develop and maximize the success of all employees.</li><li>Analyze business and create action plans to achieve store goals.</li><li>Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance in the retail environment.</li><li>Oversee receipt of wholesale and internal product deliveries.</li><li>Manage workload and prioritize tasks independently</li><li>Performs other related duties as assigned</li></ul><p><b>Communication Skills: </b></p><ul><li>Must possess proficient English skills, both written and verbal.</li><li>Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.</li><li>Demonstrated written skills to convey high-level concepts in concise written form.</li><li>Ability to create and compose written materials with proper English grammar and punctuation.</li><li>Ability to communicate clearly with employees, management, and team members.</li><li>Ability to convey information in a clear and concise manner.</li><li>Ability to communicate effectively in a multi-cultural business environment.</li></ul><p><b>Knowledge and Abilities: </b></p><ul><li>Must be a self-starter with a strong sense of self-development.</li><li>Must possess strong conflict management skills and hold others accountable.</li><li>Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.</li><li>Knowledge of laws and regulations related to cannabis operations.</li><li>Demonstrated problem-solving skills and time management skills.</li><li>Demonstrated approachability and customer service skills.</li><li>Demonstrated reliability, dependability and flexibility in work habits.</li><li>Possess a strong attention to detail and accuracy.</li><li>Advanced skills in Excel, Word, and similar Google based programs (i.e. Sheets).</li><li>Ability to research and understand regulations for particular cannabis retail markets.</li><li>Ability to work independently and contribute effectively as part of a team.</li></ul><p><b>Education and Experience: </b></p><ul><li>Highschool diploma required; some college preferred</li><li>3+ years of management experience required</li><li>10+ years of retail or customer service experience required</li></ul><p>Job Type: Full-time</p><p>Pay: $42,715.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 3 years (Preferred)</li><li>Customer Service: 10 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Confidential"},"location":{"country":"United States","address":"Portland, ME 04103","city":"Portland","stateProvince":"ME"},"frontendLink":"/job-posting/confidential/retail-store-manager/593b8bee96ad00bb80b95565f24ed14e","title":"Retail Store Manager","hash":"593b8bee96ad00bb80b95565f24ed14e","postingUrl":"https://www.indeed.com/job/retail-store-manager-f9dc88fab6953923"},{"employmentType":"Full-time, Permanent","postedOn":"11 hours ago","description":"<div><p><b>COMPANY DESCRIPTION</b></p><p>We are an adults-only (18+) store, specializing in the sale of Tobacco, Hemp and Vape products. Operating since 2013, Northbound Smoke Shop is a thriving growing business with 2 locations in Fort McMurray.</p><p><b>IS THIS YOU? </b></p><p>We are looking for a capable, motivated, and fun <b>Store Manager</b> to join our team, manage an amazing group of people, and help us continue to grow our business! This individual will be committed to helping our business thrive through providing product knowledge, customer service excellence, leadership, and professional growth for yourself and for your team.</p><p>This role is Permanent (upon completion of six month’s probation) and Full-time (40 hours per week). Ideally, the successful candidate will start the role mid-to-late June and is required to provide proof of a successful Criminal Records Check.</p><p><b>Key responsibilities of the Store Manager role: </b></p><p>1. Recruit, lead and manage the team</p><p>- Lead by example; reward positive team behavior</p><p>- Orient and train new and existing staff on product knowledge</p><p>- Manage staff, assign tasks, oversee performance</p><p>2. Customer Engagement</p><p>- Share product knowledge</p><p>- Diplomatic and effective problem-solver</p><p>- Monitor Social Media</p><p>3. Inventory Management &amp; Quality Control</p><p>- Plan, organize, direct, control and evaluate daily operations</p><p>- Ensure availability of merchandise by maintaining stock levels</p><p>- Protect merchandise by implementing store-specific security measures</p><p>- Ensure compliance with Provincial and Federal Regulations</p><p>- Work with financial numbers and handle administrative duties related to store overall operations</p><p>4. Support Business Growth</p><p>- Achieve and Improve sales goals, service and profit standards</p><p>- Assist with ordering based on sales and current market trends</p><p>- Develop and implement marketing strategies</p><p><b>Education, Qualifications and Experience: </b></p><p>· High School Diploma; Post-secondary education is an asset</p><p>· Minimum 3 years retail experience</p><p>· Minimum 2 years of management experience</p><p><b>Knowledge, Skills and Attributes: </b></p><p>· Strong customer service and Leadership skills</p><p>· Excellent Time management and organizational skills</p><p>· Problem Solving and Decision making</p><p>· Excellent oral and written communication</p><p>· Flexibility, Adaptability and Efficiency</p><p>· Hard working and Goal Oriented</p><p>· Energetic, motivated and takes initiative</p><p>· Knowledge of Word and Excel</p><p><b>What We Offer to You: </b></p><p>· Matching RRSP after 6 months</p><p>· Competitive salary</p><p>· Ongoing leadership and product training and development</p><p><b>Our Work Environment: </b></p><p>· Our work is serious, but we like to have fun!</p><p>· Fast-paced</p><p>· Work under pressure</p><p>· Detail-oriented</p><p>· Standing for extended periods</p><p>· Flexibility in Hours - required to work some evenings and weekends</p><p><b>Start Date: </b> Mid-to-late June 2021</p><p>Our goal is to recruit an individual who wants to grow along with our fast-growing business! Please submit your current Resume and Cover Letter describing your interest in this integral role by May 23.</p><p>Application deadline: 2021-05-23</p><p>Expected start date: 2021-06-28</p><p>Job Types: Full-time, Permanent</p><p>Salary: $22.00-$27.00 per hour</p><p>Benefits:</p><ul><li>Casual dress</li><li>Flexible schedule</li><li>On-site parking</li><li>Paid time off</li><li>RRSP match</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>No weekends</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (required)</li></ul><p>Experience:</p><ul><li>Retail Management: 2 years (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Northbound Specialty Smoke Shop"},"location":{"country":"Canada","address":"Fort McMurray, AB","city":"Fort Mcmurray","stateProvince":"AB"},"frontendLink":"/job-posting/northbound-specialty-smoke-shop/store-manager/35f25a18b42fc2f8abd1219704b0c7a0","title":"Store Manager","hash":"35f25a18b42fc2f8abd1219704b0c7a0","postingUrl":"https://ca.indeed.com/job/store-manager-ef800d99e9899167"},{"employmentType":"Full-time","postedOn":"9 days ago","description":"<div><p>As the store manager your leadership, presence, energy and tone play an essential role in setting the foundation for the overall experience in your store for both staff and customers alike. Candidates include proven, passionate and motivated leaders with an ability to inspire people.</p><p>Leading by example you strive to establish a positive and uplifting atmosphere and build strong staff and customer relationships. Responsible for the results of your shop, you are a creative problem solver who takes an entrepreneurial approach to establishing a thriving business.</p><p><b>Additional Skills Include:</b></p><p>• Professional &amp; Approachable</p><p>• Personable &amp; Transparent</p><p>• Result &amp; Solution Oriented</p><p>• Excellent Organization and Communication Skills</p><p>• Analytical, Strategic and Takes Initiative</p><p><b>Core Responsibilities:</b></p><p>Leadership &amp; Development</p><p>• Hiring, Recruiting, Training &amp; Coaching.</p><p>• Actively work within your market to network, recruit and hire top-performing staff for your store.</p><p>• Follow a clearly laid-out and consistent interview processes, upholding high standards when hiring, promoting and succession planning.</p><p>• Empower staff to take initiative in achieving sales targets by habitually communicate the business’ vision, goals and KPI’s.</p><p>• Prioritize and provide ongoing training and coaching to engage staff - demonstrating appreciation and encouragement through feedback and praise.</p><p>• Develop store leaders to ensure they are leading by example and coaching in your absence, while ensuring all staff are equipped with the knowledge and understanding to execute daily operations with excellence.</p><p>• Delegate tasks and projects to involve and develop your staff.</p><p>• Prioritize personal and staff development in leadership, customer service, operations, ongoing education of cannabis industry and product knowledge.</p><p>Customer Service and Driving Sales</p><p>• Ensure a positive customer experience that meets their needs and makes their day!</p><p>• Drive business by setting revenue targets, develop best practices, tools and resources to ensure high standards in team excellence, product knowledge, customer experience and achievement of your store’s financial and operational goals.</p><p>• Maintain strong communication with your staff and customers, being open to feedback to understand the challenges and needs of your business.</p><p>• Assess your business regularly to grasp your store’s metrics and needs, demonstrating a strong ability to strategically pivot and implement goals for success.</p><p>• Develop business strategies by analyzing KPI’s, financials, staff performance, operations, etc. and work with marketing team to develop plans to drive sales.</p><p>Operations &amp; Compliance</p><p>• Ensure your staff are aware of and comply with company policies and procedures, and provincial (AGCO) standards and regulations.</p><p>• Establish strict adherence to security and surveillance guidelines.</p><p>• Ensure your leadership team and staff are equipped with the knowledge and understanding to execute to perfection all business processes.</p><p>• Manage administrative and provincially (AGCO) mandated reports, employee and business files.</p><p>• Develop strong operational guidelines and best practices for your staff to follow and abide by.</p><p>Labor and Scheduling</p><p>• Create business informed schedules, prioritize tasks, delegate and follow up appropriately for the development of your team’s skills and abilities.</p><p>• Ensure the needs of your business are being met with the right people in the right place at the right time.</p><p>• Manage labour budget ongoingly and accurately.</p><p>Stock and Inventory</p><p>• Regular analysis of sales reports to precisely inform product orders to ensure the right products, in the right amounts are in the store at the right times.</p><p>• Oversee the accurate reporting and recording of inventory, performing regular inventory audits, completion of product orders, and processing of deliveries through reporting and regular review of best practices.</p><p>• Ensure product is safely and securely stored at all times.</p><p>• Train your team to abide by fresh standards and rotation rules.</p><p>• Develop your team to take pride in a clean, beautiful work environment and follow merchandising and design standards.</p><p><b>Requirements:</b></p><p>• Minimum 19 years of age.</p><p>• Criminal Background Check.</p><p>• Valid CannSell Ontario Standard Certificate.</p><p>• Minimum 2+ years of retail experience managing medium-large teams – with experience in leading, training, coaching, operations and driving sales.</p><p>• Experience in financial reporting and working with sales goals/targets/budgets.</p><p>• Minimum 1 year experience in cannabis retail management preferred.</p><p>• Ability to analyze shop metrics, draw conclusion and formulate an improvement plan.</p><p>• Available to work a variety of shifts – weekdays/nights, weekends and holidays</p></div>","company":{"companyType":"Private/Startup","name":"Kaia Cannabis","logoUrl":"/logos/kaia-cannabis-049b6e9bd168b2b046d4f62e5514e696.png"},"location":{"country":"Canada","address":"Burlington, ON","city":"Burlington","stateProvince":"ON"},"frontendLink":"/job-posting/kaia-cannabis/cannabis-retail-store-manager/8711ff280d0e4337ae33a86ce65e3880","title":"Cannabis Retail Store Manager","hash":"8711ff280d0e4337ae33a86ce65e3880","postingUrl":"https://ca.linkedin.com/jobs/view/cannabis-retail-store-manager-at-kaia-cannabis-2536508098"},{"employmentType":"Full-time","postedOn":"9 days ago","description":"<div><p>Summary</p><p>Reporting to the District Manager, the <b>Store Manager </b>will manage the day-to-day activities of the store and to oversee the work accomplished by team members. A majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store. The incumbent is responsible for leading by example in accordance with FOUR20 values to ensure that the interests of the company are protected always.</p><p>Essential Functions</p><ul><li>Leads and coaches through the company vision, mission, and core values.</li><li>Assumes primary responsibility for efficient, cost effective and profitable operations.</li><li>Prepares budgets and sales forecasts in conjunction with the District Manager.</li><li>Approves within budgetary limits and District Manager approval, all store expenditures for the purchase of supplies, equipment, and expense items.</li><li>Provides consistent coaching and feedback to hold the team accountable to results; you manage the performance evaluation delivery process for all staff, as well as the execution of all job changes in line with company protocol.</li><li>On your sales floor 5 days a week leading your team by example, giving feedback, and coaching in the moment; you are accountable for all areas of training /customer experience.</li><li>Displays a customer comes first attitude by training and holding team members accountable for delivering exceptional customer service, through flawless execution of our We Pass program</li><li>Accountable for the successful selection process, training, and relationship management of your team.</li><li>Responsible for all product/inventory management at your store and support the visual merchandising and sell-through at your store.</li><li>Unpack boxes for inventory as required (boxes can weigh up to 30 lbs.)</li><li>Support in leading a profitable store by enrolling the entire team to achieve your sales plan; you utilize company tools to strategically plan sales targets and labour hours; you accurately track labour hours and budget accordingly.</li><li>Responsible for daily scheduling needs and apply the practices of the company labour optimization beliefs when scheduling to support a great customer experience.</li><li>Ensure staff are compliant on training and mandatory material within the internal Learning Management System training portal.</li><li>Maintain and monitor store inventory levels and support initiatives for loss prevention.</li><li>Ensure that the store is clean, safe, and presentable for customers.</li><li>Management of vacation/LOA/sick requests, including tracking for all staff and you process employee changes appropriately to ensure timely and accurate pay for your team.</li><li>Fully accountable for and oversee the execution of all deliverables within your store, and you perform the role responsibilities of Key Holder and Sales Specialist as needed.</li><li>Support in facilitating successful trainings, performance/development meetings.</li><li>Ensures that all employees fully understand and are utilizing the most current systems i.e. Vend, ADP Workforce Now, etc.</li><li>Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.</li><li>Assists with maintaining strong relationships within the local community and/or participates in local engagement opportunities a volunteer basis (i.e., fundraising, local community events, charity drives, etc.)</li><li>Under the direction of your District Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.</li></ul><p>Qualifications Required</p><ul><li>2+ years’ experience leading in a retail setting.</li><li>3+ years of proven experience in a Retail supervisory role is a must.</li><li>5 year of Customer Service experience in a retail preferred.</li><li>Understanding of budget concepts and the ability to manage a P&amp;L accordingly.</li><li>Completion of post-secondary education in a business-related field and / or formal sales training preferred.</li><li>Familiarity with CRM systems and practices would be an asset.</li><li>Possess good computer skills, specifically with Excel, Word and Outlook, Vend experience is an asset.</li><li>Able to quickly learn about new products and application techniques relative to the industry.</li><li>Excellent customer service and communication skills needed.</li><li>Manages multiple tasks at a time with attention to detail and works well under pressure.</li><li>Must be and remain compliant with all legal and company regulations for working in the Cannabis industry.</li><li>Must be well organized and capable of making decisions that are in the best interests of the company and the customers.</li><li>Completion of internal LMS training will be a consideration in the selection of a successful internal candidate</li></ul><p>Work Schedule</p><p>A Store Manager work schedule will include weekends, holidays and evenings to allow for coaching and development time with all store team members on a regular basis.</p><p>Job Type: Full-time</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Dental care</li><li>Employee assistance program</li><li>Extended health care</li><li>Life insurance</li><li>On-site parking</li><li>Paid time off</li><li>Store discount</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul><p>Application question(s):</p><ul><li>Two years of proven progressive experience leading in a retail enviroment?</li></ul><p>Education:</p><ul><li>Bachelor's Degree (preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 5 years (required)</li><li>Retail Management: 3 years (required)</li></ul><p>Licence/Certification:</p><ul><li>Qualified Cannabis Worker Certificate (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"420 Premium Markets Ltd"},"location":{"country":"Canada","address":"Okotoks, AB","city":"Okotoks","stateProvince":"AB"},"frontendLink":"/job-posting/420-premium-markets-ltd/store-manager-retail-cannabis/73da27377b33576e63c59bed8506e6fc","title":"Store Manager - Retail Cannabis","hash":"73da27377b33576e63c59bed8506e6fc","postingUrl":"https://ca.indeed.com/job/store-manager-retail-cannabis-70d0f1d2e1bb1e01"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Quick Apply Full-time 5 hours ago Full Job Description Store Manager Seed and Bean Market is an innovative hybrid of retail and restaurant industries. We are the first cannabis caf in Florida, offering a full range of CBD retail products at our store. We are also a restaurant and coffee shop, offering a full breakfast and dinner menu along with specialty drinks. Employees can expect to gain knowledge about hemp products and the hemp industry as a whole. Employees will also enjoy working in a fast-paced, team friendly, and fun environment. A store at the Seed and Bean Market involves the oversight and development of daily operations inside the store. Our store managers are expected to have an operational capacity and knowledge base to help as needed in any area of our business (kitchen, floor, or CBD retail). Store managers with Seed and Bean Market should expect to become a part of the fabric of the community they are located in. Store managers should excel in the ability to recruit hire, train, develop, and retain top talent inside their stores. Pay is to be discussed based on experience, knowledge, and education. Key qualifications and attributes: 5 years of management experience (required) A bachelor's degree (or equivalent experience) Knowledge and experience with Microsoft Office Applications ServSafe food handler certification valid and current (preferred) Communication Detail Oriented Organized Reliable Seed and Bean Market is currently in the process of aggressive growth and expansion. We will soon offer a top quality, highly competitive, fully comprehensive benefit package to our full-time employees. Seed and Bean Market cultivated into reality in 2018 in Fort Myers, Florida after five founders discovered their passion for the benefits of cannabis and CBD. Seed and Bean Market is Florida's first cannabis caf and CBD marketplace. We are innovators in the marketplace with an awesome niche, dedicated to offering only the highest quality and tested products, creating a chill atmosphere, making our customers a part of our family, and imploring our philosophy of giving back, becoming part of the fabric of our communities. Please contact our General Manager, Steven Shea, for further information or to apply for the position. Job Type: Full-time Pay: $30,000.00 - $40,000.00 per year Benefits: Employee discount Paid time off Parental leave Schedule: Day shift Holidays Monday to Friday Night shift On call Weekends COVID-19 considerations: We have a Sterimist cleaning procedure done weekly to clean and sanitize the store. We also require masks from all staff members while working. We provide masks for any guests without. Education: Bachelor's (Preferred) Experience: Supervising Experience: 5 years (Required) Customer Service: 5 years (Required) Work Location: One location Work Remotely: No Quick Apply</p></div>","company":{"companyType":"Private/Growth","name":"Seed & Bean Market","logoUrl":"/logos/seed-and-bean-market-7bbb5f9aaed95718d25e6849a5283088.jpeg"},"location":{"country":"United States","address":"Fort Myers, FL, United States (+1 other)","city":"Fort Myers","stateProvince":"FL"},"frontendLink":"/job-posting/seed-and-bean-market/store-manager/20a2ac8be18481c4231d618492bb94fc","title":"Store Manager","hash":"20a2ac8be18481c4231d618492bb94fc","postingUrl":"https://fortmyers-fl.geebo.com/jobs-online/view/id/856047047-store-manager-/"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>***You must include a cover letter along with your resume when applying for this position. Applications without cover letters will be rejected. Some management experience is required. This position does not require cannabis industry knowledge. A successful Store Manager is someone who thrives in a busy retail sales environment as a part of a team and has superior people, communication and leadership skills. A professional and calm demeanor is essential.</p><p><b>This Store Manager role is required to work a combination of shifts that include both back office admin manager days and days on the sales floor along side sales staff members guiding our customers through transactions, returns and other duties as assigned.</b></p><p><b>Job Status: </b> Non-Exempt</p><p><b>Position Title: </b>Store Manager</p><p><b>Class: </b>Management – Benefits include 80 hours of PTO awarded each anniversary in addition to Washington state sick pay accruals. Participation option for medical, dental and vision benefits offering with a 50% premium contribution from the company. Participation option for SIMPLE IRA retirement savings plan. Tips, employee discounts and product samples.</p><p><b>Objective of the Position: </b> A successful store manager will maximize store profitability and the customer experience while cultivating and maintaining a strong, positive team culture. Delivers superior service to ensure high levels of customer satisfaction. Supports business objectives from leadership by implementing, maintaining, and evaluating processes and their results to achieve those objectives.</p><p><b>Supervision Received (to whom the position reports): Chief Operating Officer</b></p><p><b>Supervisory responsibilities (direct reports if any, and level of supervision): </b> As a first-line supervisor of retail sales workers you will directly supervise, coordinate, and evaluate activities for all sales associates and senior sales associates.</p><p><b>Job Summary (an outline of job responsibilities): </b>The ideal store manager will act as quality control, ensuring customer satisfaction and company profitability through various activities such as training, serving and selling to customers, leading by example, problem solving, troubleshooting, cleaning, organizing, merchandizing, coordinating sales campaigns, preparing reports, maintaining shop supplies, motivating staff, coaching and correcting staff, and ensuring adherence to company policies and WSLCB rules. A friendly, calm demeanor, superior attention to detail, strong leadership skills, courteousness and professionalism are all qualities we seek in a Store Manager. The Store Manager works closely and in conjunction with back-office staff and executive leadership to support business objectives. Being a team player and leading by example is essential to the success as a Store Manager.</p><p><b>Competency/Position Requirements (Knowledge, skills, abilities): </b></p><p>· Skills</p><p>o Active Listening - Listening to others, not interrupting, and asking good questions.</p><p>o Service Orientation - Looking for ways to help people.</p><p>o Speaking - Talking to others.</p><p>o Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.</p><p>o Coordination - Changing what is done based on other people's actions.</p><p>o Social Perceptiveness - Understanding people's reactions.</p><p>o Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.</p><p>· Abilities</p><p>o Speech and writing clarity for oral and written expression – Speaking and writing clearly to communicate to others.</p><p>o Oral and reading comprehension – Listening to and reading to understand what people communicate.</p><p>· Knowledge</p><p>o Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</p><p>o Administration and Management – Basic knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.</p><p>o Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.</p><p>o English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.</p><p>o Education and Training – Basic knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.</p><p><b>Essential Functions (detailed tasks, duties, and responsibilities): </b></p><p>Responsibilities and essential job functions include <i>but are not limited</i> to the following:</p><p><b>LEADERSHIP</b></p><ul><li>Ensures team members are serving customers according to Trove’s standards of quality, consistency, and timeliness.</li></ul><ul><li>Communicates successfully with all employees, supporting and guiding them towards success.</li></ul><ul><li>Displays and shares knowledge of team building, customer service, and problem-solving techniques.</li></ul><ul><li>Demonstrates a calm, professional demeanor during periods of high volume, stress or unusual events. Especially while working with customers and team members.</li></ul><ul><li>Leads by example to support Trove’s mission, values and culture.</li></ul><ul><li>Manages the team with integrity and honesty.</li></ul><ul><li>Plans, identifies, communicates, and delegates appropriate responsibilities to team members for front of house success.</li></ul><ul><li>Promotes a teamwork-based approach to motivate and organize employees.</li></ul><ul><li>Monitors workload/delegation as needed.</li></ul><p><b>EMPLOYEE DEVELOPMENT &amp; TEAM BUILDING</b></p><ul><li>Assists in interviewing, hiring and training new employees.</li></ul><ul><li>Monitors training and development of new employees while communicating expectations and feedback.</li></ul><ul><li>Actively manages employees through coordination with upper management by regularly conducting one-on-ones, providing feedback, and goal setting to improve team and store performance.</li></ul><ul><li>Challenges and inspires team members to achieve business results that align with the Trove Cannabis mission and values.</li></ul><ul><li>Recognizes and reinforces individual and team accomplishments and finds new, creative and effective methods of recognition and problem solving.</li></ul><ul><li>Utilizes and demonstrates effective management principles and practices to create and maintain a successful team resulting in an environment where employees are valued and respected.</li></ul><ul><li>Prepares memos and updates for shift notes and other internal employee communications.</li></ul><ul><li>Regularly monitor coaching opportunities and document them in a coaching log.</li></ul><ul><li>Coordinates and leads regular team meetings.</li></ul><ul><li>Manages employee scheduling.</li></ul><ul><li>Holds disciplinary and coaching meetings as needed. Delivers warnings and write ups as needed.</li></ul><p><b>PRODUCT/VENDOR MANAGEMENT</b></p><ul><li>Promotes positive and professional vendor relationships (existing and prospective).</li></ul><ul><li>Have a basic knowledge of our vendor’s background/story, products, etc.</li></ul><ul><li>Communicates with vendors as needed.</li></ul><ul><li>Assists with product intake, placement and organization.</li></ul><ul><li>Has knowledge of inventory locations, stock levels, procedures and product categories.</li></ul><ul><li>Assists in the preparation and communication of promotional information to educate sales team and customers.</li></ul><ul><li>Assists in various types of product audits.</li></ul><p><b>REGULATORY/POLICY</b></p><ul><li>Interacts professionally with LCB officers and has a reasonable understanding of the laws.</li></ul><ul><li>Understands employee workplace rights (wage, breaks, etc.).</li></ul><ul><li>Understands company policies (such as name badges, IDs available, dress code, ID check policy, security procedures).</li></ul><ul><li>Ensures employees adhere to Trove policies as well as all legal and operational compliance requirements.</li></ul><ul><li>Maintains document storage of required sign in sheets.</li></ul><ul><li>Manages visitor badge stock and ensures all team members and visitors always adhere to badge policy.</li></ul><p><b>SHOP UPKEEP AND SAFETY </b></p><ul><li>Maintains and monitors office/shop supplies. Requesting purchases of supplies when necessary.</li></ul><ul><li>Ensures the store and property are clean and organized.</li></ul><ul><li>Vigilantly monitors and identifies safety risks to staff, facilities and customers. Knows location of all internal/external keys, locks, fire extinguishers, exits etc.</li></ul><ul><li>Manage, monitor and update team member checklists.</li></ul><p><b>TECHNICAL OPERATIONS</b></p><ul><li>Serves customers on the sales floor (budtending) and via telephone (inquiries).</li></ul><ul><li>Has a reasonable understanding of marijuana (usage, culture, industry).</li></ul><ul><li>Maintains confidentiality and protects sensitive employee, customer and company information.</li></ul><ul><li>Implements and communicates sales, specials and event details as needed.</li></ul><ul><li>Has knowledge of how to process inventory (write checks, prepare menu tags, inventory storage/display) and assists when needed.</li></ul><ul><li>Trains employees on inventory control procedures to reduce product loss.</li></ul><ul><li>Manages cash handling (servicing cash machine and coordinating with armored pick-up).</li></ul><ul><li>Has a working knowledge of most company used programs.</li></ul><ul><li>Basic understanding of the security system and surveillance system which includes alarms, cameras, panic buttons. Training staff on procedures for opening and closing and how to contact monitoring company etc.</li></ul><ul><li>Understanding and training of emergency procedures (earthquake, fire, suspicious activity, robbery).</li></ul><ul><li>Troubleshoots store equipment such as POSaBIT, Pandora, ATMS, and others.</li></ul><p><b>Education and Experience (required levels): </b>A minimum of 3 years working in a retail environment and 1 year of management experience.</p><p><b>Physical Factors (type of environment): </b>Mainly indoors in a busy retail store environment. Reaching overhead, lifting up to 40 pounds, bending down, typing at a computer, standing, and sitting for long periods of time.</p><p><b>Working conditions (shifts, overtime requirements as needed): </b> Monday to Friday (40-hour work week). Schedule, hours, and overtime requirements may change due to evolving business needs.</p><p><b>Unplanned Activities (other duties as assigned): </b>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the position.</p><p>Trove Cannabis is an Equal Employment Opportunity Employer. All applicants will be treated fairly, without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.</p><p>Job Type: Full-time</p><p>Pay: From $16.69 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />Common surfaces sanitized regularly. All staff and customers are required to wear a face mask. Plexiglass barriers between customers and staff.</p><p>Application Question(s):</p><ul><li>What do you believe makes for a successful retail store manager?</li><li>How do you lead by example when managing a team?</li></ul><p>Experience:</p><ul><li>Management: 1 year (Required)</li><li>Customer Service or Retail Service: 3 years (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Trove Cannabis"},"location":{"country":"United States","address":"Bellingham, WA 98225","city":"Bellingham","stateProvince":"WA"},"frontendLink":"/job-posting/trove-cannabis/store-manager/31aa62a83f9f4ddcf2a691aa7518ece5","title":"Store Manager","hash":"31aa62a83f9f4ddcf2a691aa7518ece5","postingUrl":"https://www.indeed.com/job/store-manager-506c78c259c773e1"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>THE BRAND Superette is a cannabis retail brand that entered the Canadian adult-use market in April 2019.</p><p>We make buying cannabis as enjoyable as consuming it.</p><p>Our team creates retail experiences that are thoughtful, delightful, and familiar.</p><p>THE TEAM Everyone on our Retail Team works together towards a common: to maximize sales by creating best in class experiences that focus on education first service.</p><p>By being knowledgeable, friendly and inviting, our retail teams are committed to building relationships with our customers and contribute to an environment that is fast-paced, fun and full of opportunity.</p><p>THE OPPORTUNITY Our Store Managers are savvy, agile and inspiring.</p><p>Each Store Manager leads a team of passionate and dedicated Budtenders and Inventory Specialists who all work together to cultivate the best customer experience in the cannabis retail environment.</p><p>As a Store Manager, you’ll set the pace and the tone to support your team to produce outstanding business results while having fun doing it You will ensure strong sales performance while fostering and nurturing your team across a variety of roles and departments within the store, including Front of House, Operations and Inventory Management.</p><p>You will work closely with our Retail Leadership and Operations teams to support the growth of the business and the growth of your team with the goal of growing yourself as well A Superette Store Manager is a natural leader who has the ability to be proactive, entrepreneurial and builds strong and committed teams.</p><p>THE ROLE As a Superette Store Manager, you will be directly responsible for: Recruitment of top talent to build the brand and profitability Oversee all retail operations for a single location Development of talent pipeline for further growth Execute, coach and lead the customer experience for top-performing sales Work closely with your management team to produce business results across the board Reaching company goals and maintain KPIs including healthy comp growth as established with key business partners Contributing to a grassroots community marketing strategy and partnering with our community marketing team to support the growth of the market Maintaining a clean, ‘on-brand’ and well merchandised store to support the customer journey All regulatory requirements and reporting with the AGCO Performance management of team and build opportunities for mentorship and development Supporting product allocation with proper assessment of inventory levels and a strong understanding of what merchandise supports sales and the customer experience Managing labor, operating hours and standard operating procedures in alignment with Superette’s cultural values Consistently incredible customer experience that is friendly, informative and efficient Identifying and communicating business needs and opportunities As a Superette Store Manager, you are: A strong and passionate leader who strives for results while having fun doing it Outgoing and committed to excellence across all areas of the business Able to communicate needs of the business and make powerful requests for yourself, the team and the business All about service and ensuring we are meeting the needs of our customers Able to identify top talent and build a strong team Innovative and excited to create Agile, open and curious Able to offer and receive feedback with ease Experienced in training and on-boarding talent Experienced in performance management, people development and executing on disciplinary action as required Excited to learn, grow and adapt in a new environment Driven to grow your career in the cannabis retail industry Requirements: Receipt of all applicable licenses from the Alcohol and Gaming Commission of Ontario (the “ AGCO ”) Compliance with the rules and regulations of the AGCO, including but not limited to the rules and regulations of the AGCO pertaining to the role of Store Manager Completion of training certification through CannSell Ontario and receipt of the certificate of completion, pursuant to the Cannabis License Act and Ontario Regulation 468/18 Police background check will be required as per AGCO regulations All applicants must be 19 years of age or older Minimum of three years’ experience as a manager of high volume and a large team Experience managing in a unionized work environment also considered an asset Location: Ottawa Travel: Limited Note: The successful candidate may be required to supply references.</p><p>We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best meet the requirements.</p><p>Superette is an equal opportunity employer.</p><p>We are committed to building a diverse, inclusive and safe workplace where all team members have the opportunity to succeed.</p><p>We believe this begins with recruitment.</p><p>To better represent the communities we serve, Superette encourages applications from individuals of all backgrounds, ancestry, gender identity, sexual orientation, ages and abilities.</p><p>If you require accommodation for a disability at any stage of the recruitment process, applicants are asked to make their accommodation needs known.</p><p>If your experience is contrary to this statement, please share your feedback and experience at communitysuperetteshop.com</p></div>","company":{"companyType":"Private/Established","name":"Superette","logoUrl":"/logos/superette-inc-25b5c1710d752f1304373c6b200388ce.jpeg"},"location":{"country":"Canada","address":"Caledonia, ON","city":"Caledonia","stateProvince":"ON"},"frontendLink":"/job-posting/superette/store-manager/9fb18b4a43b65fdf133bab2e92b2dbfc","title":"Store Manager","hash":"9fb18b4a43b65fdf133bab2e92b2dbfc","postingUrl":"https://feedzbook.com/ca/a1/2032753083/Store-Manager--in--Caledonia"},{"employmentType":"Full-time","postedOn":"10 hours ago","description":"<div><p><b>Store Manager Job Description</b></p><p><b>Company Description: </b>We are planetary thinkers that are not constantly trying to see around the corner but are creating what’s around the corner. We will love everyone who comes in our doors and treat them with the compliments and respect that this encounter will hopefully enhance their day. We are the bar for other dispensaries that through our character and class, we will shape the futures of cannabis. We are united in our belief that cannabis is a natural gift from God to the world.</p><p><b>Job Overview: </b>The Store Manager oversees day-to-day operations of the dispensary and is responsible for interviewing, hiring, training, and developing a dedicated team to drive the success of the business. This position requires someone who can guide teams and develop their talent. The right candidate has experience leading stores, ensuring customer satisfaction, and measuring financial performance.</p><p><b>Experience/Education: </b>Experience in management of a retail store required. Experience working in the cannabis industry strongly preferred.</p><p><b>Essential Functions: </b></p><p>--Ensure excellent customer service, including resolving customer difficulties.</p><p>--Train, supervise, and evaluate staff.</p><p>--Coach and develop staff.</p><p>--Control waste, expenses, and payroll.</p><p>--Observe appropriate merchandise stock levels, presentation, and signage.</p><p>--Responsible for store compliance with all applicable local and state regulations.</p><p>--Responsible for accurate pricing of all products and specials.</p><p>--Receives product and maintains appropriate records.</p><p>--Able to learn new computer systems and explain them to others.</p><p>--Open and close store.</p><p>--Prepare daily deposit and take to bank if needed.</p><p>--Responsible for daily safe counts, drawer counts, and drop counts.</p><p>--Other related duties as assigned by the Regional Manager.</p><p><b>Work Environment</b></p><p>This job operates in a retail business environment. The role routinely uses standard retail equipment such as registers, phones, computers, printers, and filing cabinets.</p><p>Job Type: Full-time</p><p>Pay: $2,850.00 - $6,000.00 per month</p><p>Schedule:</p><ul><li>10 hour shift</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Native Harvest Farms"},"location":{"country":"United States","address":"Chickasha, OK 73018","city":"Chickasha","stateProvince":"OK"},"frontendLink":"/job-posting/native-harvest-farms/dispensary-store-manager/1aa2ecb97a3ca353463fedea2a2ba097","title":"Dispensary Store Manager","hash":"1aa2ecb97a3ca353463fedea2a2ba097","postingUrl":"https://www.indeed.com/job/dispensary-store-manager-da9175043c91965f"}]