1171 results
Retail General Manager Cookies United States
1 day ago
Retail General Manager Jushi Sauget, IL 62201
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Retail Store Manager Canna Cabana - Parliament Street Toronto, ON
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Retail Store Manager Canna Cabana Calgary, AB
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Retail General Manager

Cookies United States Full-time
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HOSPITALITY & RETAIL GENERAL MANAGER - ONE LOGYea, I do a hundred mil annualDope game, I damn near wrote the manual —Berner Cookies, a globally recognized cannabis brand, is looking for a Hospitality & Retail General Manager. Cookies sells iconic cannabis, with roots that stretch back to garage grows in San Francisco, before the industry was an industry. Our breeders developed many of the world’s most famous strains, from GSC to Gary Payton, and we have flagship stores and infrastructure operating on multiple continents. Along the Mendocino and Humboldt County line at the entrance to the Redwood Curtain, sits the historic One Log campus. With cannabis at the heart of its soul, this majestic property is home to festivals such as Northern Nights and Reggae on the River, while also providing a special place for the Cookies Fam. As the main nursery and R&D facility for all Cookies genetics, this site provides the unique opportunity to develop and learn all aspects of the cannabis supply chain – from seed to sale. With deep respect for our roots in the Redwoods, One Log honors our historic grounds while also pioneering the next generation of Cookies genetics – bridging generational farming, music, the Cookies brand, and the thrilling future of cannabis all in one beautiful place. As multiple businesses converge at the One Log campus, it provides an incredible environment for growth in all areas of the cannabis industry. Whether you’re interested in the nursery, cultivation, manufacturing & processing, distribution, dispensary retail – or every one of these areas of our business – it all comes to life at the One Log campus. Everything is growing quickly, and we’re looking for passionate people with innovative minds to come join our team and be a part of our journey. Our Hospitality & Retail General Manager is responsible for overseeing all operations of the dispensary and cafe to leverage & motivate our team and provide a positive & memorable experience in visiting One Log. The ideal candidate will have previous experience managing a restaurant and/or a dispensary, excellent people skills, a genuine passion for the cannabis industry and the well-being of customers. Key Responsibilities:A critical element of the role will be to ensure that the environment and customer experience reflect the Cookies vision and values.Provide strategic direction and thought leadership to the retail organization, with a strong understanding of the market and customer needs, as well as anticipating future needs.Maintains a presence on the sales floor in order to effectively coach and support the dispensary team.Perform a significant role in defining objectives, strategies and plans. Works effectively with cross-functional partners (Operations, Inventory/Planning, Finance, Social Impact, etc.) to implement those plans and continuous improvement.Maximize retail and cafe productivity, sales, and profit, while ensuring that standards of service excellence are continuously met and improved upon.Recommend and implement techniques to improve productivity, increase efficiencies, enhance customer experience, and maintain best in class practices.Work closely with marketing and social media teams to communicate store brand presence, incentives, events, and product offerings.Identify KPI’s, trends, and opportunities to define changes in processes and procedures that drive operations and selling opportunities.Responsible for driving brand initiatives, including overseeing the customer experience of the brand and community/customer/governmental outreach within this channel.Proactively collects customer feedback, and uses feedback to implement new product offerings and retail programs.Comprehensive analysis of P&L reports.Ensures a world-class experience exists for our customers.Understands and remains current on market demand for product offerings, and ensures dispensary teams are trained to meet customer needs.Creates an environment in which a personal, customer-focused, and service-oriented mentality is consistent.Keeps the flow of communication clear and consistent coming down through the Cookies Management team to the store and cafe teams.Ensuring effective succession planning by identifying and developing future leaders with an interest and potential to grow.Ensure dispensary and cafe teams are in accordance with company policy and state regulations, in all operations, processes, certificates, inventory management and protocol.Partners with internal teams to ensure product and store allocations provide a cohesive strategy and brand experience to drive sales revenue opportunities.Develops training and reinforces service, product, operations, and management expectations through training and development of store teams.Maintains a presence in the California and local Humboldt cannabis community networking events and trade associations.Ensures operational priorities, processes, and procedures are communicated, understood and executed consistently.Maintains headcount to ensure the productivity of the store. You have:Passion for cannabis and an understanding of consumption.A minimum of 2-4 years of medical/recreational dispensary management experience.Strong team management and retail operations knowledge, including inventory control, loss prevention, cannabis retail Point of Sale systems, merchandising, food & beverage preparation, customer service, and budget preparation.Knowledge of California Cannabis Law (a big plus).Excellent oral and written communication skills.Excellent people and organizational skills.A sense of urgency, high energy, positive attitude, solution-oriented approach to problem-solving, coachable mindset, and eagerness to contribute to the team. Benefits & Perks:Mission-based company + entrepreneurial work environment.Employee discount, company events, concerts, festivals + much more. Cookies is a fast-paced, dynamic environment. We are looking for team members who are kind but driven, and who know how to get stuff done. We are a fun, entrepreneurial group focused on culture, community and quality. We believe that in diversity is strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. We will ensure that people with disabilities are provided reasonable accommodation to participate in the job application or interview process. This is a full-time, salaried position located in Cooks Valley within Humboldt County, CA. Come join our team

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As the main nursery and R&amp;D facility for all Cookies genetics, this site provides the unique opportunity to develop and learn all aspects of the cannabis supply chain – from seed to sale. With deep respect for our roots in the Redwoods, One Log honors our historic grounds while also pioneering the next generation of Cookies genetics – bridging generational farming, music, the Cookies brand, and the thrilling future of cannabis all in one beautiful place. As multiple businesses converge at the One Log campus, it provides an incredible environment for growth in all areas of the cannabis industry. Whether you’re interested in the nursery, cultivation, manufacturing &amp; processing, distribution, dispensary retail – or every one of these areas of our business – it all comes to life at the One Log campus. Everything is growing quickly, and we’re looking for passionate people with innovative minds to come join our team and be a part of our journey. Our Hospitality &amp; Retail General Manager is responsible for overseeing all operations of the dispensary and cafe to leverage &amp; motivate our team and provide a positive &amp; memorable experience in visiting One Log. The ideal candidate will have previous experience managing a restaurant and/or a dispensary, excellent people skills, a genuine passion for the cannabis industry and the well-being of customers. Key Responsibilities:A critical element of the role will be to ensure that the environment and customer experience reflect the Cookies vision and values.Provide strategic direction and thought leadership to the retail organization, with a strong understanding of the market and customer needs, as well as anticipating future needs.Maintains a presence on the sales floor in order to effectively coach and support the dispensary team.Perform a significant role in defining objectives, strategies and plans. Works effectively with cross-functional partners (Operations, Inventory/Planning, Finance, Social Impact, etc.) to implement those plans and continuous improvement.Maximize retail and cafe productivity, sales, and profit, while ensuring that standards of service excellence are continuously met and improved upon.Recommend and implement techniques to improve productivity, increase efficiencies, enhance customer experience, and maintain best in class practices.Work closely with marketing and social media teams to communicate store brand presence, incentives, events, and product offerings.Identify KPI’s, trends, and opportunities to define changes in processes and procedures that drive operations and selling opportunities.Responsible for driving brand initiatives, including overseeing the customer experience of the brand and community/customer/governmental outreach within this channel.Proactively collects customer feedback, and uses feedback to implement new product offerings and retail programs.Comprehensive analysis of P&amp;L reports.Ensures a world-class experience exists for our customers.Understands and remains current on market demand for product offerings, and ensures dispensary teams are trained to meet customer needs.Creates an environment in which a personal, customer-focused, and service-oriented mentality is consistent.Keeps the flow of communication clear and consistent coming down through the Cookies Management team to the store and cafe teams.Ensuring effective succession planning by identifying and developing future leaders with an interest and potential to grow.Ensure dispensary and cafe teams are in accordance with company policy and state regulations, in all operations, processes, certificates, inventory management and protocol.Partners with internal teams to ensure product and store allocations provide a cohesive strategy and brand experience to drive sales revenue opportunities.Develops training and reinforces service, product, operations, and management expectations through training and development of store teams.Maintains a presence in the California and local Humboldt cannabis community networking events and trade associations.Ensures operational priorities, processes, and procedures are communicated, understood and executed consistently.Maintains headcount to ensure the productivity of the store. You have:Passion for cannabis and an understanding of consumption.A minimum of 2-4 years of medical/recreational dispensary management experience.Strong team management and retail operations knowledge, including inventory control, loss prevention, cannabis retail Point of Sale systems, merchandising, food &amp; beverage preparation, customer service, and budget preparation.Knowledge of California Cannabis Law (a big plus).Excellent oral and written communication skills.Excellent people and organizational skills.A sense of urgency, high energy, positive attitude, solution-oriented approach to problem-solving, coachable mindset, and eagerness to contribute to the team. Benefits &amp; Perks:Mission-based company + entrepreneurial work environment.Employee discount, company events, concerts, festivals + much more. Cookies is a fast-paced, dynamic environment. We are looking for team members who are kind but driven, and who know how to get stuff done. We are a fun, entrepreneurial group focused on culture, community and quality. We believe that in diversity is strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. We will ensure that people with disabilities are provided reasonable accommodation to participate in the job application or interview process. This is a full-time, salaried position located in Cooks Valley within Humboldt County, CA. Come join our team</p></div>","company":{"companyType":"Private/Established","name":"Cookies"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/cookies/retail-general-manager/dd3f499f521c96907dde034a2eb09173","title":"Retail General Manager","hash":"dd3f499f521c96907dde034a2eb09173","postingUrl":"https://us.trabajo.org/job-440-20210508-728df22f3bbb08074d6cc8a086e3f2c4"},{"postedOn":"2 days ago","description":"<div><div><p><b>GET TO KNOW JUSHI</b></p><p>We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical grade cannabis formulations in the United States offering patients and customers premium, high-grade cannabis and related products.</p><p><b>THE OPPORTUNITY</b></p><p>The Retail General Manager is primarily responsible for the management, maintenance, and supervision of day-to-day retail operations activity of the dispensary location. The Retail General Manager will be responsible for interviewing, hiring, and training employees and is accountable for all aspects of managing the retail store. The Retail General Manager will ensure all associates adhere to the company mission statement and core values while maintaining high ethical standards and professionalism.</p><ul><li>Meets operational expectations and maintains high product quality standards by following and upholding all of the Jushi’s policies, procedures, and security protocols</li><li>Responsible for following Retail Operations Policy Guide to ensure consistent store operations across all retail locations of The Jushi brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits</li><li>Interfaces with vendors, Purchaser, and Security personnel to coordinate the purchase of products, retail products in diversified markets.</li><li>Performs tracking functions to account for inventory, ordering, accounts payable, logistics and deliveries, and sales; May assist the corporate office in analyzing data for trends</li><li>Responsible for monitoring and using security cameras to maintain safety and security of facility; Ensuring regulatory compliance and upholding Jushi’s operations standards</li><li>Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, Jushi’s policy and procedure, regulations, HIPPA compliance, all functions of operations, and acts as a resource for all staff members</li><li>Monitors overall retail sales and creates practical solutions to increase sales, including creation, implementation, and evaluation of promotions, discounts, and guest benefits</li><li>Responsible for inventory control; Performing all receiving, transferring, reporting, reconciling, and inventory management functions within our software.</li><li>Ensures cleanliness and organization of store, retail storage areas, office and store supplies, and any production areas of the facility; Oversees the stocking of retail items and supplies, and sanitization of all areas, including restrooms</li><li>Responsible for increasing sales and profitability, by ensuring efficient operations, utilizing cost-saving measures, increasing productivity and limiting discretionary spending</li><li>Responsible for overseeing team performance and the development, recruiting, training, and retention of high-caliber employees, including grooming staff for internal promotions and increased responsibility</li></ul><p><b>EDUCATION &amp; EXPERIENCE</b></p><ul><li>High School diploma or General Education Development (GED) required</li><li>Associate or Bachelor’s degree in any field preferred</li><li>Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality</li><li>Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience</li><li>Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.</li><li>High-level critical thinking, attention to detail, mathematical, language, and reasoning skills</li><li>Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling</li><li>Bilingual skills a plus.</li></ul><p><b>PHYSICAL REQUIREMENTS</b></p><ul><li>Constantly perform desk-based computer tasks</li><li>Frequently sitting</li><li>Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds</li><li>Occasionally Twist/bend/stoop/squat, kneel/crawl</li><li>Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require</li><li>An environment with moderate to loud noise level</li></ul><p>OTHER DUTIES</p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice</p><p>Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.</p><p>We offer benefit packages that may include: Medical, Dental, Vision, Life, Short and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).</p><p></p><p>hBquKQ5FU3</p></div></div>","company":{"companyType":"Public/Established","name":"Jushi","logoUrl":"/logos/jushi-ed6167aca579d7078b5dae7a1c6fbaac.png"},"location":{"country":"United States","address":"Sauget, IL 62201","city":"Sauget","stateProvince":"IL"},"frontendLink":"/job-posting/jushi/retail-general-manager/16e913519183fd3031e8babad01acb19","title":"Retail General Manager","hash":"16e913519183fd3031e8babad01acb19","postingUrl":"https://www.indeed.com/job/retail-general-manager-b359689c2eb0193c"},{"employmentType":"Full-time, Permanent","postedOn":"2 days ago","description":"<div><p>Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</p><p><b>Key Duties &amp; Responsibilities</b></p><p>Sales Associate Support:</p><ul><li>Help hire great people, supervise and manage employees and ensure all employees have a valid Cannasell license.</li><li>Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</li><li>Coach team members and provide positive and constructive feedback so that they grow professionally</li><li>Train all team members on work procedures and policies so that everyone understands what's required to do a great job</li><li>Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</li><li>Assist in building a weekly staff schedule that complies with labor policies</li><li>Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</li><li>Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores</li><li>Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</li></ul><p>Sales and Customer Service:</p><ul><li>Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.</li><li>Provide complaint resolution to ensure satisfaction of all customers and patients</li><li>Utilize customer and team member feedback to readily implement changes to improve the customer experience</li><li>Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion</li><li>Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions</li><li>View sales reports and communicate with the team to identify sales trends and potential inventory requirements</li><li>Track all employee and store sales daily to ensure optimal performance</li><li>Analyze core metrics to better understand store performance in order to beat and exceed goals</li><li>Utilize approved employee incentives to drive sales and boost morale</li><li>Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews</li></ul><p>Daily Store Operations:</p><ul><li>Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</li><li>Assist AGCO and Law Enforcement with inventory, sales, and compliance audits</li><li>Perform all daily opening and closing procedures</li><li>Implement and oversee security, reporting and cash management procedures related to opening and closing the store</li><li>Ability to make schedules for staff and work on creating a sound work environment.</li><li>Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</li><li>Ensure that the sales floor is adequately stocked at all times</li><li>Keep track of all expiring products and promote sales as needed</li><li>Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</li><li>Ensure all expired/damaged/returned product is logged and disposed of according to regulations</li><li>Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</li><li>Provide daily correspondence via email and manager’s log, with the team members as needed</li><li>Comply with all HR policies, including confidentiality and non-disclosures</li><li>Maintain a clean and organized work environment.</li></ul><p><b>Qualifications and Requirements of an SM: </b></p><ul><li>Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.</li><li>Bachelor's Degree preferred.</li><li>5-6+ years of management experience in retail.</li><li>Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.</li><li>Sound knowledge of Cannabis plants and different strains of Cannabis</li><li>Knowledge of standards of Cannabis Retail stores set by AGCO.</li><li>Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!</li><li>Achievement-oriented and hard working</li><li>Must successfully pass an extensive background check.</li><li>Organized, flexible, and empathetic</li><li>Detail-oriented and proactive</li><li>Excellent leadership and management skills</li><li>Strong time management and prioritization skills</li><li>Ability to multi-task in a fast-paced, high-volume environment</li><li>Strong communicator who can present ideas clearly</li><li>Strong problem solving and decision-making skills</li><li>Entrepreneurial, collaborative, an extremely positive attitude</li><li>Knowledgeable about the cannabis industry and its policies and laws</li><li>Ability to work nights, holidays and weekends.</li></ul><p>Job Types: Full-time, Permanent</p><p>COVID-19 considerations:<br />Following all applicable Covid-19 Health Protocols</p><p>Application question(s):</p><ul><li>What is your knowledge about cannabis and cannabis accessories?</li><li>What motivated you to apply for this position?</li><li>How many years of inventory management experience do you have?</li></ul><p>Experience:</p><ul><li>Inventory management: 3 years (preferred)</li></ul><p>Licence/Certification:</p><ul><li>Cannsell/AGCO RML/Police Check (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Canna Cabana - Parliament Street"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/canna-cabana-parliament-street/retail-store-manager/7845514fe09d3c557602b268fe001fb3","title":"Retail Store Manager","hash":"7845514fe09d3c557602b268fe001fb3","postingUrl":"https://ca.indeed.com/job/retail-store-manager-4c672a884941e073"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities.</p><p><b>Job Duties</b></p><ul><li>Greet and assist customers in a manner that models exemplary conduct to other staff</li><li>Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution</li><li>Ensure that all health, safety and security regulations are adhered to and required standards are met</li><li>Maintain adequate stock through efficient inventory management</li><li>Take inventory as scheduled and provide inventory reports</li><li>Increase sales, expand markets, and promote business to meet given goals within provided guidelines</li><li>Verify invoices against packaging slips and track all expenditures</li><li>Make sure that merchandise is always presented neatly and that items are priced correctly</li><li>Make sound business decisions when buying large quantities with volume based discounts</li><li>Provide management with required sales, staff and other assigned productivity reports</li><li>Hold staff accountable for cash box deficits</li><li>Balance sales, print and record receipts as well as track revenue daily</li><li>Make bank deposits daily and reconcile bank statements</li><li>Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories</li><li>Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours</li><li>All other duties as assigned</li></ul><p><b>Requirements</b></p><ul><li><b>Valid SellSafe and QCW certification is mandatory to work in a Cannabis store in Alberta</b></li><li>Completion of high school and College/CEGEP/vocational or technical training</li><li>Minimum of 3 year work experience in a supervisory role in a retail environment</li><li>Proven excellent customer service skills</li><li>Management experience preferred</li><li>Excellent time management and prioritizing skills</li><li>Demonstrated ability to train and motivate staff</li><li>Skills to monitor and assess staff performance</li><li>Basic office administration skills</li><li>High level of proficiency with Microsoft Office productivity suite Highly effective teamwork skills</li><li>Able to effectively communicate both verbally and in writing</li><li>Strong customer service and troubleshooting skills</li><li>Politically and culturally sensitive</li><li>Able to plan and organize work effectively and ensure its completion</li><li>Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills</li><li>Ability to learn and adapt to sales software quickly</li><li>Professional, responsive, and positive work attitude is essential. Meticulous records maintenance skills</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Retail Management: 3 years (preferred)</li></ul><p>Licence/Certification:</p><ul><li>SellSafe (preferred)</li><li>QCW (preferred)</li></ul></div>","company":{"companyType":"Public/Established","name":"Canna Cabana","logoUrl":"/logos/canna-cabana-d415e8789842144474feaeb642028290.jpeg"},"location":{"country":"Canada","address":"Calgary, AB","city":"Calgary","stateProvince":"AB"},"frontendLink":"/job-posting/canna-cabana/retail-store-manager/213170359e441ed04d5cba6f4b8c3ca0","title":"Retail Store Manager","hash":"213170359e441ed04d5cba6f4b8c3ca0","postingUrl":"https://ca.indeed.com/job/retail-store-manager-5ccf734011c7aaf7"},{"postedOn":"2 days ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licences pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul><p></p><p><br />Location:</p><p>We are opening multiple stores, please inform which location/s you would like to work.</p></div></div>","company":{"companyType":"Private/Established","name":"Monark","logoUrl":"/logos/monark-55915e747ea3eb9960766b9a6e49aa32.jpeg"},"location":{"country":"Canada","address":"Lower Mainland, BC","city":"Lower Mainland","stateProvince":"BC"},"frontendLink":"/job-posting/monark/retail-store-manager/4df8897c14c2ce00a56944854ad40a48","title":"Retail Store Manager","hash":"4df8897c14c2ce00a56944854ad40a48","postingUrl":"https://ca.indeed.com/job/retail-store-manager-8a673c3d75220b90"},{"postedOn":"2 days ago","description":"<div><div><div><b>Cannabis Retail Store Manager</b></div><div></div><div><br />Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</div><div><b>Key Duties &amp; Responsibilities</b></div><div>Sales Associate Support:</div><ul><li>Help hire great people, supervise and manage employees and ensure all employees have a valid Cannasell license.</li><li>Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</li><li>Coach team members and provide positive and constructive feedback so that they grow professionally</li><li>Train all team members on work procedures and policies so that everyone understands what's required to do a great job</li><li>Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</li><li>Assist in building a weekly staff schedule that complies with labor policies</li><li>Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</li><li>Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores</li><li>Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</li></ul><div>Sales and Customer Service:</div><ul><li>Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.</li><li>Provide complaint resolution to ensure satisfaction of all customers and patients</li><li>Utilize customer and team member feedback to readily implement changes to improve the customer experience</li><li>Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion</li><li>Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions</li><li>View sales reports and communicate with the team to identify sales trends and potential inventory requirements</li><li>Track all employee and store sales daily to ensure optimal performance</li><li>Analyze core metrics to better understand store performance in order to beat and exceed goals</li><li>Utilize approved employee incentives to drive sales and boost morale</li><li>Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews</li></ul><div>Daily Store Operations:</div><ul><li>Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</li><li>Assist AGCO and Law Enforcement with inventory, sales, and compliance audits</li><li>Perform all daily opening and closing procedures</li><li>Implement and oversee security, reporting and cash management procedures related to opening and closing the store</li><li>Ability to make schedules for staff and work on creating a sound work environment.</li><li>Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</li><li>Ensure that the sales floor is adequately stocked at all times</li><li>Keep track of all expiring products and promote sales as needed</li><li>Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</li><li>Ensure all expired/damaged/returned product is logged and disposed of according to regulations</li><li>Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</li><li>Provide daily correspondence via email and manager’s log, with the team members as needed</li><li>Comply with all HR policies, including confidentiality and non-disclosures</li><li>Maintain a clean and organized work environment.</li></ul><div><b>Qualifications and Requirements of an SM:</b></div><ul><li>Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.</li><li>Bachelor's Degree preferred.</li><li>5-6+ years of management experience in retail.</li><li>Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.</li><li>Sound knowledge of Cannabis plants and different strains of Cannabis</li><li>Knowledge of standards of Cannabis Retail stores set by AGCO.</li><li>Knowledge of provincial and federal laws and regulations pertaining to retail Cannabis is a must!</li><li>Achievement-oriented and hard working</li><li>Must successfully pass an extensive background check.</li><li>Organized, flexible, and empathetic</li><li>Detail-oriented and proactive</li><li>Excellent leadership and management skills</li><li>Strong time management and prioritization skills</li><li>Ability to multi-task in a fast-paced, high-volume environment</li><li>Strong communicator who can present ideas clearly</li><li>Strong problem solving and decision-making skills</li><li>Entrepreneurial, collaborative, an extremely positive attitude</li><li>Knowledgeable about the cannabis industry and its policies and laws</li><li>Ability to work nights, holidays and weekends.</li></ul></div><div></div></div>","company":{"companyType":"Private/Growth","name":"Sensi Brands","logoUrl":"/logos/sensi-brands-cbc7e6f22068c92c3ba099be4f852aea.png"},"location":{"country":"Canada","address":"St. Thomas, ON","city":"St. Thomas","stateProvince":"ON"},"frontendLink":"/job-posting/sensi-brands/retail-store-manager/f76ca1fa8b0f91d289c275f53f465db4","title":"Retail Store Manager","hash":"f76ca1fa8b0f91d289c275f53f465db4","postingUrl":"https://ca.indeed.com/job/retail-store-manager-90c8c6f2fe31cf99"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Retail General Manager: </b></p><p><b>Responsible for all retail operations for Society Cannabis Co. during day-to-day operations. This includes, but is not limited to: </b></p><ul><li><b>Managing inventory and par-levels of finished product in the Order Fulfillment areas including integration into the Metrc and Leaflogix;</b></li></ul><ul><li><b>Supervising and training Agents and Order Fulfillment staff in an ongoing manner; </b></li></ul><ul><li><b>Providing mandatory training for new agents;</b></li></ul><ul><li><b>Creating and implementing hospitality standards for retail facility;</b></li></ul><ul><li><b>Overseeing Cash Handling for retail;</b></li></ul><ul><li><b>Organizing extraction schedule based on availability of cultivated material;</b></li></ul><ul><li><b>Maintaining a rigid cleaning schedule that all lab agents must adhere to;</b></li></ul><ul><li><b>Ensuring Production Lab and MIPs Kitchen safety pursuant to established safety protocols;</b></li></ul><ul><li><b>Coordinating facility repairs and maintenance.</b></li></ul><p><b>Society Cannabis Co. offers a benefits package upon hire. Details to be determined. </b></p><p>All submitted resumes will be reviewed by our Human Resources Department. We will contact you if we determine you to be qualified for the available position. If we find that we do not have a position available that suits your experience and qualifications, we will retain your information for one year and contact you if an appropriate position becomes available. Thank you for your interest in Society Cannabis Co.</p><p>Society Cannabis Co. is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, sexual orientation, age, physical or mental disability, veteran status or any other protected classification under the law.</p><p>Society Cannabis Co. will make reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in undue hardship. This policy governs all aspects of employment, including, but not limited to, selection, job assignment, compensation, discipline, termination, and access to benefits and training</p><p>Job Type: Full-time</p><p>Pay: Up to $75,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>Yes</li></ul></div>","company":{"companyType":"Public/Startup","name":"Society Cannabis Co.","logoUrl":"/logos/society-cannabis-co-7360d4490bd1d91c735c0b1619132333.png"},"location":{"country":"United States","address":"Clinton, MA","city":"Clinton","stateProvince":"MA"},"frontendLink":"/job-posting/society-cannabis-co/retail-general-manager/0438b4f2af5ae91f26415f25daf9c008","title":"Retail General Manager","hash":"0438b4f2af5ae91f26415f25daf9c008","postingUrl":"https://www.indeed.com/job/retail-general-manager-91faa87586bc4651"},{"employmentType":"Full-time","postedOn":"19 hours ago","description":"<div><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve. IN A NUTSHELL This role is with Surterra Wellness one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. The Store Manager is responsible for the success and leadership of the Surterra Wellness Retail store through management of exceptional customer service, sales, operations and high-performance people. The Store Manager will drive profitable growth and achievement of financial goals and KPI's such as brand expression, engagement, retention, conversion, payroll, and inventory management. The Store Manager is an integral part of the selling floor, spending most of their time coaching, leading, and developing the team to deliver on sales and service goals. The successful candidate will manage the P&amp;L, inclusive of payroll, ensuring that the store's contributions are meeting and exceeding targets and that store operations are running smoothly and efficiently. The Store Manager is responsible for delivering the Surterra Wellness in-store experience by creating a unique, inviting, multi-branded shopping destination for the customer. WHAT YOU WILL BE DOING Prioritize time and energies in store to join the staff on the selling floor; coaching and developing the team; and leading by example. Positive representative of the Surterra Wellness brand. Deliver the full Surterra Wellness customer service experience, catering to the customers' needs. Develops knowledge of trends of industry trends to provide the best service possible and share with the team. Responds to all customer concerns and acts when necessary to resolve conflicts. Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations. Responsible for driving sales to meet and exceed targets and financial goals. Management of store P&amp;L, budget, payroll and performance. Successfully execute and drive traffic for company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers. Responsible for driving local events and experiences for customers, in partnership with district or area management. Entrepreneurial inspirational leader who is comfortable taking responsibility for the store as their own business while also following the company standards. Responsible for all people management in store, recruiting, training, coaching and developing top talent to grow within the organization. Must fill open positions with urgency. Support education, working closely with the Field Education team to schedule trainings and consistent skills development. Ensure all trainings are delivered on brand and with the desired service and selling skills. Responsible for building a productive and dynamic Surterra Wellness team by connecting with employees, customers, and the community. These must be strong relationships and connections founded on the common passion for cannabis. Confident and skillful coach and manager to the team. Comfortable navigating difficult conversations with professionalism, poise and kindness; actively provide coaching and feedback to develop the employees in their position and help them grow. Creates an environment where clear and fair expectations are set, and all employees are treated with respect. Provide feedback to district or area management, as applicable, to inform improvements that are needed. Identify opportunities and share trends in the industry. Ensures the store operations are run smoothly, safely and efficiently and the environment is always appealing and engaging for the customer to explore. Responsible for the store's daily visual presentation. Responsible for knowing, following and administering all company policies and procedures. Ensures corporate communications are filtered to the team. Acts to reduce LP and product returns/damages. Manages effective oversight of budget expenditures. Responsible for staff payroll hours and scheduling. Create and/or approve schedules which drive sales opportunities and maximizes customer experience, ensures staffing is prioritized to provide optimal schedules and ensure the best customer service is provided. Reviews and approves timekeeping records for the staff, ensuring accurate hours are submitted. Ensures record keeping standards. Oversees effective merchandising updates and management of in-store inventory levels. Oversees the planning and execution of all Visual displays. Customize the visual direction to fit the store dimensions, communicate timelines and execute the floor set with precision and on time. Ensure consistent standards of cleanliness, maintenance and organization are upheld. Maintain and enforce a culture of compliance for all activities with strict adherence to the Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies such as OSHA. Maintain accurate records of all Surterra Wellness activities including customer records, customer feedback, sales, and returns in accordance with the State of Florida regulations and standards set by the company. Closely monitor, educate, and coach all new team members during their first two weeks. Provide coaching and education to all team members on product and cannabis knowledge. In partnership with the Lead Guides, provide training to ensure all store processes align with SOP's and safe practices. Evaluate and review strengths and opportunities for new and existing team members. Develop a plan to improve performance. Monitor completion of assigned training's and GZ courses. Provide feedback to Training Team and make recommendations for future development and/or current program improvement. EXPERIENCE AND SKILLS YOU'LL BRING Age 21 or over (Required) High School Diploma or equivalent (Required) Valid Government-Issued Photo ID (Required) Minimum of 3 years' experience in supervisory or managerial role (Strongly Preferred) Must have open flexibility to work during peak traffic times, including evenings, weekends and holidays (Strongly Preferred) Retail and/or cannabis industry experience (Strongly Preferred) Excellent planning, prioritization and organizational skills Demonstrated strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans Proven ability to provide leadership that motivates teams to exceed sales goals while maintaining payroll budgets Ability to identify top talent, network, recruit, create and maintain high performing teams Proven operation and merchandising excellence Demonstrated ability to independently solve moderate to complex problems. Demonstrates flexibility and takes initiative with minimal direction. Proficiency in Microsoft Suite, including Word, Excel and Outlook Outstanding verbal and written communication skills with an ability to influence others YOU WILL BE SUCCESSFUL IF YOU Are self-motivated; micro-managing isn't fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the \"traditional\" solution isn't the best one WHAT YOU GET Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry Employee discount Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity PHYSICAL REQUIREMENTS Able to lift, push and pull up to 50 pounds. Able to stand on your feet for up to 8 hours. PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique</p></div>","company":{"companyType":"Private/Established","name":"Surterra Holdings","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Pensacola, FL, USA","city":"Pensacola","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-holdings/store-manager-retail-pensacola/ef506585785416e1ef3a9fd6f0b2940a","title":"Store Manager, Retail (Pensacola)","hash":"ef506585785416e1ef3a9fd6f0b2940a","postingUrl":"https://us.trabajo.org/job-640-20210508-e013ea6008eb5605ed2ed01a412193e7"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Store Manager is responsible for managing all day-to-day operations of the assigned retail location in accordance with the State of Michigan and the standards set by the Company.</p><p>Store Manager provides support to all staff which includes (Job Responsibilities):</p><ul><li>Build and continuously coach an exceptional team that will always provide the highest level of customer experience</li></ul><ul><li>Exceed the customers’ expectations by implementing and training staff on exceptional service delivery and strategies</li></ul><ul><li>Effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow</li></ul><ul><li>Monitor and manage staffing, scheduling, operations, processes, etc.</li></ul><ul><li>Help to implement and enforce HR policies and standard operating procedures including safety requirements</li></ul><ul><li>Clear knowledge and understanding of state and local cannabis regulations (including Metrc) and ensure that compliance is executed in daily operations</li></ul><ul><li>Encourage and promote a teamwork environment and empowering team members to self-manage</li></ul><ul><li>Promote an environment and culture that is focused on positive and healthy interactions</li></ul><ul><li>Meet or exceed sales goals, profitability, and operational excellence</li></ul><ul><li>Drive customer visit goals and increase the number of returning customers</li></ul><ul><li>Analyze, forecast, and deliver financial and operational reporting regularly</li></ul><ul><li>Monitor and provide analysis of product trends and opportunities</li></ul><ul><li>Evaluate and manage competitive pricing for optimization of sales</li></ul><ul><li>Identify underperforming metrics and help develop strategies for improvement</li></ul><ul><li>Foster positive and productive relationships with all vendors</li></ul><ul><li>Monitor and manage inventory, product placement, store presentations and work with the Brand Development team to raise awareness and increase sales</li></ul><ul><li>Engage meaningfully in the local community through events, programs, and partnerships</li></ul><ul><li>Implement systems of checks and balances in areas vulnerable to loss</li></ul><p>Job Requirements:</p><ul><li>2 years retail management experience required</li></ul><ul><li>2 years customer service experience preferred</li></ul><ul><li>Prior supervisory experience preferred</li></ul><ul><li>Understanding of state and local marijuana laws preferred</li></ul><ul><li>Prior experience with cannabis systems like FlowHub, Metrc, and I Heart Jane preferred</li></ul><ul><li>Ability to work in a fast-paced, changing and challenging environment</li></ul><ul><li>Highly self-motivated and accountable</li></ul><ul><li>Bachelor’s degree in business preferred but not required (related work experience will be heavily considered)</li></ul><ul><li>Must be 21 years of age or older</li></ul><p>Job Type: Full-time</p><p>Pay: $70,000.00 - $90,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Overtime</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />Currently all sales are curbside only</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 2 years (Preferred)</li><li>Customer Service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"HG Lansing, LLC"},"location":{"country":"United States","address":"Lansing, MI 48910","city":"Lansing","stateProvince":"MI"},"frontendLink":"/job-posting/hg-lansing-llc/retail-store-manager/bb6eff64ccc08a79ff1b6cde6d941923","title":"Retail Store Manager","hash":"bb6eff64ccc08a79ff1b6cde6d941923","postingUrl":"https://www.indeed.com/job/retail-store-manager-6cf7edf4b4f5e2cf"},{"postedOn":"4 days ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licences pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul><p></p><p><br />Location:</p><p>We are opening multiple stores, please inform which location/s you would like to work.</p></div></div>","company":{"name":"Monark Media Ventures Inc"},"location":{"country":"Canada","address":"Lower Mainland, BC","city":"Lower Mainland","stateProvince":"BC"},"frontendLink":"/job-posting/monark-media-ventures-inc/retail-store-manager/e359779ad51f1133e27a10c80c10fbe4","title":"Retail Store Manager","hash":"e359779ad51f1133e27a10c80c10fbe4","postingUrl":"https://ca.indeed.com/job/retail-store-manager-84f608f394a79f1e"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p><b>Portland Retail Store Manager - Job Description</b></p><p><b>Essential Duties and Responsibilities: </b></p><p>The Store Manager is responsible for overseeing the operations of our retail location and will directly manage a team of 10+ employees. This person will serve as a liaison between the retail environment and our leadership staff. Qualified candidates will be self-driven, dependable, and organized. Overall, we are looking for someone who will deliver consistent and positive customer experiences and drive profitable sales.</p><p><b>Key Tasks: </b></p><ul><li>Own your store’s overall business to drive efficiency and grow sales</li><li>Manage, supervise and direct the activities of the retail team</li><li>Regularly run financial and operational reports to ensure optimal efficiency and financial performance</li><li>Assists in creating budgets and sales forecasts. Participate in developing and implementing operational rules, regulations, policies, and procedures</li><li>Enforce policies and ensure that staff follows best practices.</li><li>Oversee and manage product inventory and compliance records.</li><li>Ensure the retail environment remains compliant with security, inventory and local and state regulations.</li><li>Manage financial records and cash handling procedures.</li><li>Manage and inspire team to deliver the highest level of customer experience.</li><li>Assess the competition; leverage customer insights and feedback to drive the business and be the store of choice for our customers</li><li>Ensure the safety and satisfaction of both the customers and employees</li><li>Promote sales, service, and profit goals and lead staff to exceed them.</li><li>Serve as a liaison to the local community as well as regulatory agencies.</li><li>Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.</li><li>Review performance of retail employees on a regular basis.</li><li>Oversee all hiring, discipline, termination or advancement of employees.</li><li>Ensure team communication, and lead team meetings.</li><li>Coach, develop and maximize the success of all employees.</li><li>Analyze business and create action plans to achieve store goals.</li><li>Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance in the retail environment.</li><li>Oversee receipt of wholesale and internal product deliveries.</li><li>Manage workload and prioritize tasks independently</li><li>Performs other related duties as assigned</li></ul><p><b>Communication Skills: </b></p><ul><li>Must possess proficient English skills, both written and verbal.</li><li>Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.</li><li>Demonstrated written skills to convey high-level concepts in concise written form.</li><li>Ability to create and compose written materials with proper English grammar and punctuation.</li><li>Ability to communicate clearly with employees, management, and team members.</li><li>Ability to convey information in a clear and concise manner.</li><li>Ability to communicate effectively in a multi-cultural business environment.</li></ul><p><b>Knowledge and Abilities: </b></p><ul><li>Must be a self-starter with a strong sense of self-development.</li><li>Must possess strong conflict management skills and hold others accountable.</li><li>Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.</li><li>Knowledge of laws and regulations related to cannabis operations.</li><li>Demonstrated problem-solving skills and time management skills.</li><li>Demonstrated approachability and customer service skills.</li><li>Demonstrated reliability, dependability and flexibility in work habits.</li><li>Possess a strong attention to detail and accuracy.</li><li>Advanced skills in Excel, Word, and similar Google based programs (i.e. Sheets).</li><li>Ability to research and understand regulations for particular cannabis retail markets.</li><li>Ability to work independently and contribute effectively as part of a team.</li></ul><p><b>Education and Experience: </b></p><ul><li>Highschool diploma required; some college preferred</li><li>3+ years of management experience required</li><li>10+ years of retail or customer service experience required</li></ul><p>Job Type: Full-time</p><p>Pay: $42,715.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 3 years (Preferred)</li><li>Customer Service: 10 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Confidential"},"location":{"country":"United States","address":"Portland, ME 04103","city":"Portland","stateProvince":"ME"},"frontendLink":"/job-posting/confidential/retail-store-manager/593b8bee96ad00bb80b95565f24ed14e","title":"Retail Store Manager","hash":"593b8bee96ad00bb80b95565f24ed14e","postingUrl":"https://www.indeed.com/job/retail-store-manager-f9dc88fab6953923"},{"employmentType":"Full-time, Permanent","postedOn":"3 days ago","description":"<div><p><b>Company Overview</b></p><p>Dutch Love Cannabis Company is a modern retailer of recreational cannabis in Alberta, Ontario, BC, and soon to be Saskatchewan and Manitoba. Our aim is to make the cannabis buying experience disarming, compassionate and human. We were publicans first by virtue of two decades experience in hospitality as Donnelly Group, running public houses, cocktail clubs and barbershops. We’ve summoned our passion for these things and experience as operators and energized it into this modern retail brand.</p><p>This is an open call to submit interest in joining the Dutch Love Cannabis community. We welcome compassionate, driven individuals with an appetite for learning and a genuine empathy for the well-being of others.</p><p><b>Position Summary</b></p><p>The position of <b>Retail General Manager </b>is responsible for the day-to-day operations of a Dutch Love Cannabis store. This is a full-time position operating a legalized recreational retail cannabis store in Timmins, ON.</p><p><b>Main Duties/Responsibilities</b></p><ul><li>Experience managing a team of up to 40 people</li><li>Strong organization skills and attention to detail</li><li>Developed skillset focused on managing people, financials/budgets and overall room integrity</li><li>Prior experience with running operations including but not limited to scheduling, payroll, recruitment/training, managing point of sale and cash management</li><li>Follow all operational rules, regulations, policies, and procedures</li><li>Ensure satisfaction of all customers in the retail experience, focusing on increasing customer loyalty</li><li>Maintain in-depth knowledge of all strains and products in store inventory as well as industry wide product knowledge</li></ul><p><b>Required Skills and Qualifications</b></p><ul><li>Minimum 19+ years of age</li><li>Prior retail or customer service experience is required</li><li>Cannabis knowledge is required</li><li>Must obtain Provincial Worker Security Verification</li><li>Any and all other training that is now or will be Provincially and/or Federally required</li></ul><p>Job Types: Full-time, Permanent</p><p>Salary: $48,000.00-$52,000.00 per year</p><p>Benefits:</p><ul><li>Dental care</li><li>Extended health care</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>Retail Management: 2 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Dutch Love","logoUrl":"/logos/dutch-love-dd0956e3a5408f14841f5e488c974f8c.jpeg"},"location":{"country":"Canada","address":"Saskatoon, SK","city":"Saskatoon","stateProvince":"SK"},"frontendLink":"/job-posting/dutch-love/general-manager/3e3a5efde1e29005035ac0983a393486","title":"General Manager","hash":"3e3a5efde1e29005035ac0983a393486","postingUrl":"https://ca.indeed.com/job/general-manager-f974e65f65395851"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>As the store manager your leadership, presence, energy and tone play an essential role in setting the foundation for the overall experience in your store for both staff and customers alike. Candidates include proven, passionate and motivated leaders with an ability to inspire people.</p><p>Leading by example you strive to establish a positive and uplifting atmosphere and build strong staff and customer relationships. Responsible for the results of your shop, you are a creative problem solver who takes an entrepreneurial approach to establishing a thriving business.</p><p><b>Additional Skills Include:</b></p><p>• Professional &amp; Approachable</p><p>• Personable &amp; Transparent</p><p>• Result &amp; Solution Oriented</p><p>• Excellent Organization and Communication Skills</p><p>• Analytical, Strategic and Takes Initiative</p><p><b>Core Responsibilities:</b></p><p>Leadership &amp; Development</p><p>• Hiring, Recruiting, Training &amp; Coaching.</p><p>• Actively work within your market to network, recruit and hire top-performing staff for your store.</p><p>• Follow a clearly laid-out and consistent interview processes, upholding high standards when hiring, promoting and succession planning.</p><p>• Empower staff to take initiative in achieving sales targets by habitually communicate the business’ vision, goals and KPI’s.</p><p>• Prioritize and provide ongoing training and coaching to engage staff - demonstrating appreciation and encouragement through feedback and praise.</p><p>• Develop store leaders to ensure they are leading by example and coaching in your absence, while ensuring all staff are equipped with the knowledge and understanding to execute daily operations with excellence.</p><p>• Delegate tasks and projects to involve and develop your staff.</p><p>• Prioritize personal and staff development in leadership, customer service, operations, ongoing education of cannabis industry and product knowledge.</p><p>Customer Service and Driving Sales</p><p>• Ensure a positive customer experience that meets their needs and makes their day!</p><p>• Drive business by setting revenue targets, develop best practices, tools and resources to ensure high standards in team excellence, product knowledge, customer experience and achievement of your store’s financial and operational goals.</p><p>• Maintain strong communication with your staff and customers, being open to feedback to understand the challenges and needs of your business.</p><p>• Assess your business regularly to grasp your store’s metrics and needs, demonstrating a strong ability to strategically pivot and implement goals for success.</p><p>• Develop business strategies by analyzing KPI’s, financials, staff performance, operations, etc. and work with marketing team to develop plans to drive sales.</p><p>Operations &amp; Compliance</p><p>• Ensure your staff are aware of and comply with company policies and procedures, and provincial (AGCO) standards and regulations.</p><p>• Establish strict adherence to security and surveillance guidelines.</p><p>• Ensure your leadership team and staff are equipped with the knowledge and understanding to execute to perfection all business processes.</p><p>• Manage administrative and provincially (AGCO) mandated reports, employee and business files.</p><p>• Develop strong operational guidelines and best practices for your staff to follow and abide by.</p><p>Labor and Scheduling</p><p>• Create business informed schedules, prioritize tasks, delegate and follow up appropriately for the development of your team’s skills and abilities.</p><p>• Ensure the needs of your business are being met with the right people in the right place at the right time.</p><p>• Manage labour budget ongoingly and accurately.</p><p>Stock and Inventory</p><p>• Regular analysis of sales reports to precisely inform product orders to ensure the right products, in the right amounts are in the store at the right times.</p><p>• Oversee the accurate reporting and recording of inventory, performing regular inventory audits, completion of product orders, and processing of deliveries through reporting and regular review of best practices.</p><p>• Ensure product is safely and securely stored at all times.</p><p>• Train your team to abide by fresh standards and rotation rules.</p><p>• Develop your team to take pride in a clean, beautiful work environment and follow merchandising and design standards.</p><p><b>Requirements:</b></p><p>• Minimum 19 years of age.</p><p>• Criminal Background Check.</p><p>• Valid CannSell Ontario Standard Certificate.</p><p>• Minimum 2+ years of retail experience managing medium-large teams – with experience in leading, training, coaching, operations and driving sales.</p><p>• Experience in financial reporting and working with sales goals/targets/budgets.</p><p>• Minimum 1 year experience in cannabis retail management preferred.</p><p>• Ability to analyze shop metrics, draw conclusion and formulate an improvement plan.</p><p>• Available to work a variety of shifts – weekdays/nights, weekends and holidays</p></div>","company":{"companyType":"Private/Startup","name":"Kaia Cannabis","logoUrl":"/logos/kaia-cannabis-049b6e9bd168b2b046d4f62e5514e696.png"},"location":{"country":"Canada","address":"Burlington, ON","city":"Burlington","stateProvince":"ON"},"frontendLink":"/job-posting/kaia-cannabis/cannabis-retail-store-manager/8711ff280d0e4337ae33a86ce65e3880","title":"Cannabis Retail Store Manager","hash":"8711ff280d0e4337ae33a86ce65e3880","postingUrl":"https://ca.linkedin.com/jobs/view/cannabis-retail-store-manager-at-kaia-cannabis-2536508098"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Summary</p><p>Reporting to the District Manager, the <b>Store Manager </b>will manage the day-to-day activities of the store and to oversee the work accomplished by team members. A majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store. The incumbent is responsible for leading by example in accordance with FOUR20 values to ensure that the interests of the company are protected always.</p><p>Essential Functions</p><ul><li>Leads and coaches through the company vision, mission, and core values.</li><li>Assumes primary responsibility for efficient, cost effective and profitable operations.</li><li>Prepares budgets and sales forecasts in conjunction with the District Manager.</li><li>Approves within budgetary limits and District Manager approval, all store expenditures for the purchase of supplies, equipment, and expense items.</li><li>Provides consistent coaching and feedback to hold the team accountable to results; you manage the performance evaluation delivery process for all staff, as well as the execution of all job changes in line with company protocol.</li><li>On your sales floor 5 days a week leading your team by example, giving feedback, and coaching in the moment; you are accountable for all areas of training /customer experience.</li><li>Displays a customer comes first attitude by training and holding team members accountable for delivering exceptional customer service, through flawless execution of our We Pass program</li><li>Accountable for the successful selection process, training, and relationship management of your team.</li><li>Responsible for all product/inventory management at your store and support the visual merchandising and sell-through at your store.</li><li>Unpack boxes for inventory as required (boxes can weigh up to 30 lbs.)</li><li>Support in leading a profitable store by enrolling the entire team to achieve your sales plan; you utilize company tools to strategically plan sales targets and labour hours; you accurately track labour hours and budget accordingly.</li><li>Responsible for daily scheduling needs and apply the practices of the company labour optimization beliefs when scheduling to support a great customer experience.</li><li>Ensure staff are compliant on training and mandatory material within the internal Learning Management System training portal.</li><li>Maintain and monitor store inventory levels and support initiatives for loss prevention.</li><li>Ensure that the store is clean, safe, and presentable for customers.</li><li>Management of vacation/LOA/sick requests, including tracking for all staff and you process employee changes appropriately to ensure timely and accurate pay for your team.</li><li>Fully accountable for and oversee the execution of all deliverables within your store, and you perform the role responsibilities of Key Holder and Sales Specialist as needed.</li><li>Support in facilitating successful trainings, performance/development meetings.</li><li>Ensures that all employees fully understand and are utilizing the most current systems i.e. Vend, ADP Workforce Now, etc.</li><li>Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.</li><li>Assists with maintaining strong relationships within the local community and/or participates in local engagement opportunities a volunteer basis (i.e., fundraising, local community events, charity drives, etc.)</li><li>Under the direction of your District Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.</li></ul><p>Qualifications Required</p><ul><li>2+ years’ experience leading in a retail setting.</li><li>3+ years of proven experience in a Retail supervisory role is a must.</li><li>5 year of Customer Service experience in a retail preferred.</li><li>Understanding of budget concepts and the ability to manage a P&amp;L accordingly.</li><li>Completion of post-secondary education in a business-related field and / or formal sales training preferred.</li><li>Familiarity with CRM systems and practices would be an asset.</li><li>Possess good computer skills, specifically with Excel, Word and Outlook, Vend experience is an asset.</li><li>Able to quickly learn about new products and application techniques relative to the industry.</li><li>Excellent customer service and communication skills needed.</li><li>Manages multiple tasks at a time with attention to detail and works well under pressure.</li><li>Must be and remain compliant with all legal and company regulations for working in the Cannabis industry.</li><li>Must be well organized and capable of making decisions that are in the best interests of the company and the customers.</li><li>Completion of internal LMS training will be a consideration in the selection of a successful internal candidate</li></ul><p>Work Schedule</p><p>A Store Manager work schedule will include weekends, holidays and evenings to allow for coaching and development time with all store team members on a regular basis.</p><p>Job Type: Full-time</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Dental care</li><li>Employee assistance program</li><li>Extended health care</li><li>Life insurance</li><li>On-site parking</li><li>Paid time off</li><li>Store discount</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul><p>Application question(s):</p><ul><li>Two years of proven progressive experience leading in a retail enviroment?</li></ul><p>Education:</p><ul><li>Bachelor's Degree (preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 5 years (required)</li><li>Retail Management: 3 years (required)</li></ul><p>Licence/Certification:</p><ul><li>Qualified Cannabis Worker Certificate (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"420 Premium Markets Ltd"},"location":{"country":"Canada","address":"Okotoks, AB","city":"Okotoks","stateProvince":"AB"},"frontendLink":"/job-posting/420-premium-markets-ltd/store-manager-retail-cannabis/73da27377b33576e63c59bed8506e6fc","title":"Store Manager - Retail Cannabis","hash":"73da27377b33576e63c59bed8506e6fc","postingUrl":"https://ca.indeed.com/job/store-manager-retail-cannabis-70d0f1d2e1bb1e01"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Viridian Staffing's Client () is looking for an experienced General Manager of Retail Cannabis Operations for a retail cannabis store in the Ketchikan, Alaska area.</p><p>Founded in 2013, Viridian Staffing () is the original, professional staffing, recruiting, and HR consulting firm solely dedicated to organizations in and supporting the commercial, medical, and industrial cannabis / hemp industry.</p><p>If you are a strong leader, who has excelled in a fast-paced environment, had full P&amp;L responsibilities, and is an exceptional people manager; then this might be the right position for you. You will have the opportunity to recruit, hire and train staff, in addition to driving a culture of collaboration. You should have experience developing and enforcing policies and procedures that increase operational effectiveness and maximize each store's performance. You will have the opportunity to partner closely with corporate, to ensure metrics are met and the store strives for continuous improvement You should be compliance-focused, while also creating a customer-focused environment. You will have the opportunity to develop a team, who share your passion for medical cannabis. If you are a results-driven, Cannabis retail management professional with experience leading a fast-paced retail environment and excel at motivating, coaching, training, and mentoring staff; then this could be the right position for you!</p><p>You should have 5+ years of experience building retail teams focused on continuous improvement. 1+ years of experience should be as a General or Store Manager of a regulated Cannabis retail store. You should also be able to ramp up on POS and inventory systems quickly. You have experience working with local/state government agencies and should be compliance-driven. You should have a background in forecasting and inventory management as well. As a very experienced people manager of hourly retail workers, you are known for motivating your teams to excellence</p></div>","company":{"companyType":"Private/Growth","name":"Viridian Staffing","logoUrl":"/logos/viridian-staffing-d0de49e2a7253e96f8478b76f87efb7c.jpeg"},"location":{"country":"United States","address":"Ketchikan, AK, USA","city":"Ketchikan","stateProvince":"AK"},"frontendLink":"/job-posting/viridian-staffing/general-manager-cannabis-retail/960bc60405f9abd4740c9d0d46bc38c8","title":"General Manager -Cannabis Retail","hash":"960bc60405f9abd4740c9d0d46bc38c8","postingUrl":"https://tarta.ai/j/Da_FOXkByaQtB0Ys1T-Q-general-manager-cannabis-retail-in-ketchikan-alaska-at-viridian-staffing"},{"postedOn":"3 days ago","description":"<div><div><p>SUPERVISOR, RETAIL OPERATIONS</p><p><b>Reports to:</b> General Manager;</p><p><b>Position Overview:</b> The Supervisor, Retail Operations (the “Supervisor) is responsible for assisting the Manager with interfacing, consulting with qualified patient and caregiver and administering approved medical marijuana products. The Supervisor oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking and inventory control as directed by the Manager.</p><p><b>Pay: </b>$25+ (depending on experience)</p><p><b>Major Areas of Responsibility include:</b></p><ul><li>The Supervisor, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the Manager and as directed.</li><li>The Supervisor, Retail Operations provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.</li><li>The Supervisor, Retail Operations manages patient specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.</li><li>As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.</li><li>The Supervisor, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, as well as overall compliance with HIPAA.</li><li>This position acts as a liaison internally between all staff, dispensary management team and the Manager, and externally between the Dispensing Facility and law enforcement, Commissioner of Health, and the local community.</li><li>Directs and monitors department managers to accomplish goals of the plan, consistent with established and safety procedures.</li><li>Establishes methods to follows the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.</li><li>Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events and product recall.</li><li>This position is responsible for assisting with implementing and maintaining security systems for tracking, record keeping, record retention and surveillance related to all product at every stage of, storage, delivery, transporting, and distribution.</li><li>Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.</li><li>Implement HR policies and programs in support of company initiatives. Direct all compliance efforts for the company to minimize risk.</li><li>Ensure job descriptions for all positions are accurate and current.</li><li>Conduct investigations; respond to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settle grievances in coordination with Senior Counsel.</li><li>Conduct exit interviews analyze data and make recommendations to the management team for corrective action and continuous improvement.</li><li>Create organizational development and employee training programs.</li><li>Conduct performance reviews with department managers &amp; monitor employee productivity, attitudes, and performance results.</li><li>Implement HR related software systems in collaboration with IT Partners.</li><li>Recruit and retain top quality staff for each department; conduct interviews.</li><li>Manage talent acquisition and workforce management plan.</li><li>Build a quality assurance program that is tied to performance review process.</li><li>Develop progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manage leave administration practices.</li><li>Maintain excellent facilities conducive to enhancing employee productivity.</li><li>Provide company-wide communication &amp; manage change.</li><li>Ensure employee safety, wellness, and health &amp; welfare.</li></ul><p><b>Minimum Qualifications (Skills, Knowledge &amp; Abilities)</b>:</p><ul><li>All applicants must be at least 21 years of age.</li><li>Possession of a bachelor’s degree or 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.</li><li>Experience must include hands-on responsibility for the full scope of human resources activities, both operations and analysis.</li><li>Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention and product diversion.</li><li>Demonstrated management and leadership skills in a high growth environment are preferred.</li><li>Operations management to include production oversight and accountability.</li><li>Excellent and effective consulting skills.</li><li>Strong conflict management skills.</li><li>Strong interpersonal and negotiation skills.</li><li>Solid business acumen, management reporting, and problem-solving skills.</li><li>Exceptional interpersonal skills, including listening, coaching &amp; training.</li><li>Strong leadership, project management &amp; time management skills.</li><li>Excellent written, verbal and non-verbal communication skills.</li><li>Ability to develop strong relationships and experience working with senior level executives.</li><li>Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.•Implement HR policies and programs in support of company initiatives. Direct all compliance efforts for the company to minimize risk.</li><li>Ensure job descriptions for all positions are accurate and current.</li><li>Conduct investigations; respond to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settle grievances in coordination with Senior Counsel.</li><li>Conduct exit interviews analyze data and make recommendations to the management team for corrective action and continuous improvement.</li><li>Create organizational development and employee training programs.</li><li>Conduct performance reviews with department managers &amp; monitor employee productivity, attitudes, and performance results.</li><li>Implement HR related software systems in collaboration with IT Partners.</li><li>Recruit and retain top quality staff for each department; conduct interviews. Manage talent acquisition and workforce management plan.</li><li>Build a quality assurance program that is tied to performance review process.</li><li>Develop progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manage leave administration practices.</li><li>Maintain excellent facilities conducive to enhancing employee productivity.</li><li>Provide company-wide communication &amp; manage change.</li><li>Ensure employee safety, wellness, and health &amp; welfare</li></ul><p><b>Travel %:</b> 0</p><p><b>FLSA status:</b> Non-exempt</p><p><b>Additional Abilities Required:</b> While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.</p><ul><li><i>Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.</i></li></ul><p><b>Work Environment:</b></p><p>Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. Business travel may provide for varying degrees of change in work environment. The noise level in the work environment is usually moderate.</p><p><b>About Columbia Care</b></p><p>Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of medical and adult use cannabis products and related services with licenses in 18 US jurisdictions and the EU. Columbia Care currently operates 107 facilities1 including 80 dispensaries and 27 cultivation and manufacturing facilities. Columbia Care is one of the original providers of medical cannabis in the United States, and continues to deliver an industry-leading, patient-centered medicinal cannabis operation that has quickly expanded into the adult use market as a premier operator. The company currently offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed &amp; Strain, Amber and Platinum Label CBD. With more than four million sales transactions since its inception in 2012, Columbia Care is known for setting the standard for compassion, professionalism, quality, care, and innovation in the rapidly expanding cannabis industry. For more information on Columbia Care, please visit www.col-care.com.</p><p><b>Background Investigation:</b></p><p>As a condition of employment, all Columbia Care employees are required to submit to a background check. Employment decisions, in compliance with state law, are based on an employee’s background report at the time of hire. Employees have a duty to report any changes in their background to the Market Director or Vice President, Operations as soon as the employee is aware of the event.</p></div></div>","company":{"companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Lowell, MA 01851","city":"Lowell","stateProvince":"MA"},"frontendLink":"/job-posting/columbia-care/assistant-general-manager/21a30fe9282e619582a52037f7ba465e","title":"Assistant General Manager","hash":"21a30fe9282e619582a52037f7ba465e","postingUrl":"https://www.indeed.com/job/assistant-general-manager-7429bba05b324436"},{"postedOn":"4 days ago","description":"<div><div></div><div><div><div><div><div><b>Job Description</b></div></div></div></div><div><div><div><div><div><p>Rocky Mountain Cannabis in Georgetown, CO is looking for one General Manager to join our 19 person strong team. Our ideal candidate is self-driven, punctual, flexible, and engaged.</p><p>Responsibilities</p><ul><li>Oversee daily business operations</li><li>Manage staff and delegate responsibility as needed</li><li>Maintain excellent customer service standards</li><li>Manage profit and loss figures</li><li>Willing to assist multiple locations if needed, and be flexible</li></ul><p></p><p><br />Qualifications</p><ul><li>Excellent communication skills to connect effectively with customers and co-workers</li><li>Positive attitude and ethics which support our values and culture</li><li>Ability to manage a fast-paced, high-volume, clean, customer-focused workplace</li><li>Strong time-management skills; ability to multi-task, prioritize, and organize</li><li>Colorado MED Badge required.</li></ul><p></p><p><br />We are looking forward to reading your application.</p></div><p>By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply.</p></div></div></div></div></div></div>","company":{"companyType":"Private/Startup","name":"Rocky Mountain Cannabis","logoUrl":"/logos/rocky-mountain-cannabis-66fd11d002cddec9949da5ee32ccfe55.png"},"location":{"country":"United States","address":"Georgetown, CO 80444","city":"Georgetown","stateProvince":"CO"},"frontendLink":"/job-posting/rocky-mountain-cannabis/general-manager/60ca5dbcde87dbb14d23571b743a4b25","title":"General Manager","hash":"60ca5dbcde87dbb14d23571b743a4b25","postingUrl":"https://www.indeed.com/job/general-manager-14e8208168e676fa"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p><b>Assistant Retail Store Manager - Cannabis </b><br /><b>Provincetown, MA </b><br /><b>Salary Range: Range Varies by Experience</b><br /><b>Job Status: Full-Time </b></p><p><b>JOB SUMMARY </b></p><p><b>About </b></p><p>Heal - a vertically integrated cannabis company producing both medical and recreational cannabis products, has a job opening for an assistant retail store manager at a brand new location located in Provincetown, MA. We are currently looking for a passionate individual to join our team, who has meticulous attention to detail and takes pride in the quality of their work. You will have the opportunity to work in the one of the newest and fastest growing professional sectors in the country - and work side by side with individuals who have a passion for providing cannabis lovers with the highest quality flower and concentrate in the industry. If you have a desire to build a dynamic career in the cannabis industry, Heal offers you the ability to collaborate cross functionally to ignite your curiosity and true potential while also harnessing a depth of skills and expertise in a single field.</p><p><b>Job Purpose </b></p><p>The assistant retail store manager is responsible for supporting all day to day activities at the dispensary; strictly following all state regulation, protocol and SOPs established by senior management and ownership - and contributing with team staff members to ensure customer satisfaction and deliver impeccable service to our clientele. Ideally, the assistant retail store manager should have at least 2 years experience in the retail industry, specifically working with team members to reach sales goals. This position will require continuous education and customer support while acting as a liaison to the local community, which requires a strong background and familiarity with all cannabis products across the spectrum - including strain lineages, product varieties and compositions, consumption mechanisms, etc</p><p><b>CORE JOB REQUIREMENTS </b></p><ul><li>*Follow all policy, protocol and SOPs set forth by management and in accordance with state laws and regulations</li></ul><ul><li>Record and maintain accurate counts for all product inventory by assisting with daily audits and making reconciliations when necessary</li></ul><ul><li>Responsible for enforcement of compliance with all employees and company products in accordance with state laws and cannabis code and regulation</li></ul><ul><li>Ensure outstanding guest service with a friendly environment, focusing on customer experience and providing product knowledge or education when needed</li></ul><ul><li>Open and/or close store, including: securing products and the facility, auditing accurate inventory and cash counts, updating POS systems, etc</li></ul><ul><li>Keep a clean and well-organized office and vault area</li></ul><ul><li>Excellent problem solving skills and ability to resolve matters in a professional manner</li><li>Computer literacy in word processing and database management (Excel, Google, Word)</li></ul><p><b>REQUIRED EXPERIENCE, EDUCATION AND SKILLS </b></p><ul><li>High School Diploma or GED equivalent (preferred)</li><li>Two Years of supervisor/managerial experience required; Previous cannabis service experience preferred</li><li>Ability to pass a background check</li><li>Must be at least 21 years of age</li></ul><p>Job Type: Full-time</p><p>Pay: Varies by Experience</p><p>Benefits:</p><ul><li>Health/Dental insurance</li><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school diploma or GED (Preferred)</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Holidays</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 2 years (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Heal","logoUrl":"/logos/heal-e4ba928d9b44c6e3b215e88955f3e02a.png"},"location":{"country":"United States","address":"Provincetown, MA 02657","city":"Provincetown","stateProvince":"MA"},"frontendLink":"/job-posting/heal/assistant-retail-store-manager/1996b19e8c115a09ddc55167f1de7e91","title":"Assistant Retail Store Manager","hash":"1996b19e8c115a09ddc55167f1de7e91","postingUrl":"https://www.indeed.com/job/assistant-retail-store-manager-0ef60a34566f62e4"},{"postedOn":"20 hours ago","description":"<div><div><p><b>Company Overview</b></p><br /><p></p><p>Unity Cannabis is a modern licensed retailer of recreational cannabis and we’re opening up new stores throughout BC. Our flagship store is in Williams Lake, and our next location will be located in Merritt, British Columbia. This is an open call to submit an expression of interest in joining the Unity Cannabis family as our new Retail Store Manager for the Merritt Location. We want to be the best, and if you're up for the task we'd love to have you on our team.</p><p></p><p><br />Click on the company website to learn more - https://www.unitycannabis.ca/</p><br /><p></p><p><b>Position Summary</b></p><p></p><p><br />The position of Retail Store Manager is responsible for the day-to-day operations. This is a full-time position, operating a provincially licensed recreational retail cannabis store. The Manager is responsible for developing and implementing operational plans, developing annual store budgets, controlling employment costs, and analyzing reports. The Manager is expected to contribute to establish and improve the Cannabis Store image through the implementation and maintenance of policies. The Manager is responsible for the hiring, training, and development of staff, scheduling assignments, participating as required in all store duties as well as handling labour relations issues for the work unit.</p><br /><p></p><p><b>Main Duties/Responsibilities</b></p><br /><p></p><ul><li>Experience managing a team of up to 10 people</li><li>Strong organization skills and attention to detail</li><li>Developed skillset focused on managing people, financials/budgets, and overall room integrity</li><li>Prior experience with running operations including but not limited to scheduling, payroll, recruitment/training, managing point of sale, and cash management</li><li>Following all operational rules, regulations, policies, and procedures</li><li>Ensuring the satisfaction of all customers with the retail experience, focusing on increasing customer loyalty</li><li>Maintaining in-depth knowledge of all strains and products in-store inventory as well as industry-wide product knowledge</li></ul><br /><p></p><p><b>Required Skills and Qualifications</b></p><p></p><ul><br /><li>Minimum 19+ years of age</li><li>Prior retail or customer service experience is required</li><li>Must be detail-oriented, with a proven commitment to excellence in service delivery</li><li>Cannabis knowledge or interest in requiring cannabis knowledge is required</li><li>Must obtain Provincial Worker Security Verification</li></ul><br /><p></p><p><b><i>Deadline for Applications: </i></b><b><i>Open until filled</i></b></p><br /><p></p><p>**We appreciate your interest in working with us; however, only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in our organization! We encourage you to watch out for future opportunities on our website &amp; social media platforms.</p></div></div>","company":{"companyType":"Government","name":"Williams Lake First Nation","logoUrl":"/logos/williams-lake-first-nation-591cb886e4b7501f4db6f2e2b0643288.jpeg"},"location":{"country":"Canada","address":"Merritt, BC","city":"Merritt","stateProvince":"BC"},"frontendLink":"/job-posting/williams-lake-first-nation/retail-store-manager-unity-cannabis-merritt/61dd206071f6b767c45bd5a948847860","title":"Retail Store Manager, Unity Cannabis Merritt","hash":"61dd206071f6b767c45bd5a948847860","postingUrl":"https://ca.indeed.com/job/retail-store-manager-unity-cannabis-merritt-88338d29402e727e"},{"postedOn":"4 days ago","description":"<div><div><p><b>Everyone is welcome here</b>. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.<br /><br />So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><h3><b>IN A NUTSHELL…</b></h3><p>This role is with Surterra Wellness one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.</p><p>The Store Manager is responsible for the success and leadership of the Surterra Wellness Retail store through management of exceptional customer service, sales, operations and high-performance people. The Store Manager will drive profitable growth and achievement of financial goals and KPI's such as brand expression, engagement, retention, conversion, payroll, and inventory management.</p><p>The Store Manager is an integral part of the selling floor, spending most of their time coaching, leading, and developing the team to deliver on sales and service goals. The successful candidate will manage the P&amp;L, inclusive of payroll, ensuring that the store's contributions are meeting and exceeding targets and that store operations are running smoothly and efficiently. The Store Manager is responsible for delivering the Surterra Wellness in-store experience by creating a unique, inviting, multi-branded shopping destination for the customer.</p><h3><b>WHAT YOU WILL BE DOING</b></h3><ul><li>Prioritize time and energies in store to join the staff on the selling floor; coaching and developing the team; and leading by example.</li><li>Positive representative of the Surterra Wellness brand.</li><li>Deliver the full Surterra Wellness customer service experience, catering to the customers' needs.</li><li>Develops knowledge of trends of industry trends to provide the best service possible and share with the team.</li><li>Responds to all customer concerns and acts when necessary to resolve conflicts.</li><li>Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations.</li><li>Responsible for driving sales to meet and exceed targets and financial goals.</li><li>Management of store P&amp;L, budget, payroll and performance.</li><li>Successfully execute and drive traffic for company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers.</li><li>Responsible for driving local events and experiences for customers, in partnership with district or area management.</li><li>Entrepreneurial inspirational leader who is comfortable taking responsibility for the store as their own business while also following the company standards.</li><li>Responsible for all people management in store, recruiting, training, coaching and developing top talent to grow within the organization. Must fill open positions with urgency.</li><li>Support education, working closely with the Field Education team to schedule trainings and consistent skills development. Ensure all trainings are delivered on brand and with the desired service and selling skills.</li><li>Responsible for building a productive and dynamic Surterra Wellness team by connecting with employees, customers, and the community. These must be strong relationships and connections founded on the common passion for cannabis.</li><li>Confident and skillful coach and manager to the team. Comfortable navigating difficult conversations with professionalism, poise and kindness; actively provide coaching and feedback to develop the employees in their position and help them grow.</li><li>Creates an environment where clear and fair expectations are set, and all employees are treated with respect.</li><li>Provide feedback to district or area management, as applicable, to inform improvements that are needed. Identify opportunities and share trends in the industry.</li><li>Ensures the store operations are run smoothly, safely and efficiently and the environment is always appealing and engaging for the customer to explore.</li><li>Responsible for the store's daily visual presentation.</li><li>Responsible for knowing, following and administering all company policies and procedures.</li><li>Ensures corporate communications are filtered to the team.</li><li>Acts to reduce LP and product returns/damages.</li><li>Manages effective oversight of budget expenditures.</li><li>Responsible for staff payroll hours and scheduling. Create and/or approve schedules which drive sales opportunities and maximizes customer experience, ensures staffing is prioritized to provide optimal schedules and ensure the best customer service is provided.</li><li>Reviews and approves timekeeping records for the staff, ensuring accurate hours are submitted. Ensures record keeping standards.</li><li>Oversees effective merchandising updates and management of in-store inventory levels.</li><li>Oversees the planning and execution of all Visual displays. Customize the visual direction to fit the store dimensions, communicate timelines and execute the floor set with precision and on time.</li><li>Ensure consistent standards of cleanliness, maintenance and organization are upheld.</li><li>Maintain and enforce a culture of compliance for all activities with strict adherence to the Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies such as OSHA.</li><li>Maintain accurate records of all Surterra Wellness activities including customer records, customer feedback, sales, and returns in accordance with the State of Florida regulations and standards set by the company.</li><li>Closely monitor, educate, and coach all new team members during their first two weeks.</li><li>Provide coaching and education to all team members on product and cannabis knowledge.</li><li>In partnership with the Lead Guides, provide training to ensure all store processes align with SOP's and safe practices.</li><li>Evaluate and review strengths and opportunities for new and existing team members. Develop a plan to improve performance.</li><li>Monitor completion of assigned training's and GZ courses.</li><li>Provide feedback to Training Team and make recommendations for future development and/or current program improvement.</li></ul><h3><b>EXPERIENCE AND SKILLS YOU'LL BRING</b></h3><ul><li>Age 21 or over (Required)</li><li>High School Diploma or equivalent (Required)</li><li>Valid Government-Issued Photo ID (Required)</li><li>Minimum of 3 years' experience in supervisory or managerial role (Strongly Preferred)</li><li>Must have open flexibility to work during peak traffic times, including evenings, weekends and holidays (Strongly Preferred)</li><li>Retail and/or cannabis industry experience (Strongly Preferred)</li><li>Excellent planning, prioritization and organizational skills</li><li>Demonstrated strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans</li><li>Proven ability to provide leadership that motivates teams to exceed sales goals while maintaining payroll budgets</li><li>Ability to identify top talent, network, recruit, create and maintain high performing teams</li><li>Proven operation and merchandising excellence</li><li>Demonstrated ability to independently solve moderate to complex problems.</li><li>Demonstrates flexibility and takes initiative with minimal direction.</li><li>Proficiency in Microsoft Suite, including Word, Excel and Outlook</li><li>Outstanding verbal and written communication skills with an ability to influence others</li></ul><h3><b>YOU WILL BE SUCCESSFUL IF YOU…</b></h3><ul><li>Are self-motivated; micro-managing isn't fun for anyone</li><li>Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</li><li>Can work fast and be flexible; our industry is always changing</li><li>Play nice with others; we collaborate with each other a lot</li><li>Think creatively; sometimes, the \"traditional\" solution isn't the best one</li></ul><h3><b>WHAT YOU GET</b></h3><ul><li>Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</li><li>Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</li><li>Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</li><li>Employee discount</li><li>Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</li></ul><h3><b>PHYSICAL REQUIREMENTS</b></h3><ul><li>Able to lift, push and pull up to 50 pounds.</li><li>Able to stand on your feet for up to 8 hours.</li></ul><p><b>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</b></p><p><b>Our Vision</b> – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p><b>Our Mission</b> – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p><b>Our Values – </b>Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p><i>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</i></p></div></div>","company":{"companyType":"Private/Established","name":"Parallel","logoUrl":"/logos/parallel-6507c8e6e2f4ba7e54c88fe04e9572c2.jpeg"},"location":{"country":"United States","address":"Palm Bay, FL","city":"Palm Bay","stateProvince":"FL"},"frontendLink":"/job-posting/parallel/store-manager-retail-palm-bay/42df43f9970561dd40bfebae2596d1de","title":"Store Manager, Retail (Palm Bay)","hash":"42df43f9970561dd40bfebae2596d1de","postingUrl":"https://www.indeed.com/job/store-manager-retail-palm-bay-5d750f702730d5d8"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Who we are?</p><p>We are a fast growing LA-based vertically-integrated cannabis start-up with some amazing projects in the works. One of our most exciting projects is the launching of one of the largest cannabis dispensaries in California this summer! We are looking for an experienced Retail General Manager to help move the project along in preparation for our Grand Opening.</p><p>Who we need?</p><p>You have experience in the legal cannabis industry, running the day-to-day operations of the retail store, managing inventory, pushing products, training new retail employees for, following all BCC compliant laws. Project management will also be a big part of this position as the GM will be responsible for helping build out systems and procedures as well as hiring the staff in the lead up to our grand opening.</p><p><b>General responsibilities:</b></p><p>The Retail General Manager will first be responsible for executing our overall mission, vision, and goals. They will develop a high-performing team that consistently delivers top-line sales growth. The Retail GM will lead a team of assistant managers and is accountable for all aspects of managing operational aspects of the store.</p><p><b>Responsibilities include:</b></p><p>Project management for grand opening.</p><p>Manage budgets and set monthly and quarterly goals.</p><p>Maintain statistical and financial records.</p><p>Respond to customer queries and complaints.</p><p>Oversee purchasing, promotions, pricing and stock control.</p><p>Maximize profitability of operations.</p><p>Ensure compliance with health and safety legislation</p><p>Coordinate events and prepare promotional assets.</p><p>Operate as a conduit to upper management.</p><p>Protect company assets and minimize loss</p><p>Develop standards and operating procedures and ensure that they are met, including workplace safety, inventory control, and loss prevention.</p><p>Create an environment that inspires and encourages positivity, productivity and accountability.</p><p><b>Requirements :</b></p><p>Must be 21+ years old</p><p>4 years of retail managerial experience</p><p>2 years of experience in cannabis industry</p><p>Strong leadership skills, ability to build and manage teams</p><p>Exceptional interpersonal, communication and customer service skills</p><p>Ability to recognize and develop strong leaders</p><p>Flexible open schedule- including evenings, weekends, and holidays</p><p>Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business</p><p>Must be able to sit or stand for hours at a time</p><p>Must be able to lift/carry 30+ pounds</p><p>Company Description We are a fast growing LA-based vertically-integrated cannabis start-up with some amazing projects in the works. One of our most exciting projects is the launching of one of the largest cannabis dispensaries in California this summer</p></div>","company":{"website":"distance.vic.edu.au","name":"VSV Mutual"},"location":{"country":"United States","address":"North Hollywood, CA, USA","city":"North Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/vsv-mutual/retail-general-manager-for-new-cannabis-dispensary/3c79736a3e955e94c6e2a57f0c82e18d","title":"Retail General Manager for New Cannabis Dispensary","hash":"3c79736a3e955e94c6e2a57f0c82e18d","postingUrl":"https://www.jobilize.com/amp/job/retail-general-manager-for-new-cannabis-dispensary-north-hollywood"},{"postedOn":"8 days ago","description":"<div><p><b>Job Description</b></p><p>The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities.</p><p>Job Responsibilities</p><p>• Greet and assist customers in a manner that models exemplary conduct to other staff.</p><p>• Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.</p><p>• Ensure that all health, safety and security regulations are adhered to and required standards are met.</p><p>• Maintain adequate stock through efficient inventory management.</p><p>• Take inventory as scheduled and provide inventory reports.</p><p>• Increase sales, expand markets, and promote business to meet given goals within provided guidelines.</p><p>• Verify invoices against packaging slips and track all expenditures.</p><p>• Make sure that merchandise is always presented neatly and that items are priced correctly.</p><p>• Make sound business decisions when buying large quantities with volume based discounts.</p><p>• Provide management with required sales, staff and other assigned productivity reports.</p><p>• Hold staff accountable for cash box deficits.</p><p>• Balance sales, print and record receipts as well as track revenue daily.</p><p>• Make bank deposits daily and reconcile bank statements.</p><p>• Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories</p><p>• Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.</p><p>• All other duties as assigned.</p><p><b>Requirements</b></p><p>• Must have Smart Choices Cannabis Retail Certification.</p><p>• Minimum of 3 years work experience in the retail industry.</p><p>• Minimum of 3 years work experience in a supervisory role in a retail environment.</p><p>• Proven excellent customer service skills.</p><p>• Management experience preferred.</p><p>• Excellent time management and prioritizing skills.</p><p>• Demonstrated ability to train and motivate staff.</p><p>• Skills to monitor and assess staff performance.</p><p>• Basic office administration skills.</p><p>• High level of proficiency with Microsoft Office productivity suite.</p><p>• Highly effective teamwork skills.</p><p>• Able to effectively communicate both verbally and in writing.</p><p>• Strong customer service and troubleshooting skills.</p><p>• Politically and culturally sensitive.</p><p>• Able to plan and organize work effectively and ensure its completion.</p><p>• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.</p><p>• Ability to learn and adapt to sales software quickly.</p><p>• Demonstrated ability to implement PR and advertising campaigns.</p><p>• Professional, responsive, and positive work attitude is essential.</p><p>• Meticulous records maintenance skills</p></div>","company":{"name":"Meta Cannabis Supply Co."},"location":{"country":"Canada","address":"Vermette, MB","city":"Vermette","stateProvince":"MB"},"frontendLink":"/job-posting/meta-cannabis-supply-co/retail-store-manager/2ce8def3181815a536cfb61e6e93f8a1","title":"Retail Store Manager","hash":"2ce8def3181815a536cfb61e6e93f8a1","postingUrl":"https://ca.linkedin.com/jobs/view/retail-store-manager-at-meta-cannabis-supply-co-2528794179"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Position OverviewIn this role, you will assist the General Manager in leading the cannabis retail team and oversee day to day operations.</p><p>You will foster a culture of teamwork and camaraderie, with communication being at the forefront of team building.</p><p>You will coordinate the details of daily operations, working closely with the Director of Retail Operations.</p><p><b>You will oversee security, reporting and cash management procedures related to opening and closing of the store.Job Functions:</b></p><p>Lead and inspire team members to continuously grow, learn, evolve, to be compassionate, kind and strive to become better.Help build an exceptional team that will uphold and deliver our mission, vision, and goals to customers.Meet or exceed sales goals, profitability, and operational excellenceExceed the customers expectations by implementing and delivering exceptional service and training the staff to deliver the same serviceDrive customer visit goals and increase the number of returning customersAnalyze forecast, and deliver financial and operational reporting regularlyIdentify underperforming metrics and help develop strategies for improvementClear knowledge and understanding of cannabis regulations (including Metrc) and ensure that compliance is executed in operationsPromote an environment and culture that is focused on positive and healthy interactionsFoster positive and productive relationships with all vendorsPartner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow.Monitor and manage staffing, scheduling, operations, processes, etc.Encourage and promote a teamwork environment while empowering a self-managing teamMonitor and manage inventory, product placement, store presentations and work with marketing to raise awareness and increase salesImplement selling programs, sell-through ratesEngage meaningfully in the local community through events, programs and partnershipsKnowledgeable of POS system functionsStrategically utilize the tools provided to successfully capture customers' buying habits to ensure the best in class experienceImplement systems of checks and balances in areas vulnerable to lossPromote and implement sales strategies</p><p><b>• other duties may be assignedQualifications:</b></p><p><b>Minimum 21 years of age2+ years of management experience in a cannabis dispensary3 years of retail managementBachelor's Degree preferred, but not a mustAble to work days, nights, holidays and weekendsStrong desire to work at a successful and culturally invigorating companyExcellent communication skillsInventory management experience preferred but not a mustHigh energy with a hint of hustleSelf-starter and very organizedFollows store/company code of conductKnowledge skill and ability to upload positionDress Code:</b></p><p>Certain staff members may be required to meet special dress, grooming, and hygiene standards, such as wearing uniforms or protective clothing, depending on the nature of their job.</p><p>Uniforms and protective clothing may be required for certain positions and will be provided to employees by Shryne Group, Inc.At the discretion of the department head, in special circumstances, such as during unusually hot or cold weather or during special occasions, staff members may be permitted to dress in a more casual fashion than is normally required.</p><p>On these occasions, staff members are still expected to present a neat appearance and are not permitted to wear ripped, frayed or disheveled clothing.</p><p><b>Likewise, tight, revealing, bare midriffs or otherwise the workplace-inappropriate dress is not permitted.Reasonable accommodation of religious beliefs:</b></p><p>Shryne recognizes the importance of individually held religious beliefs to persons within its workforce.</p><p>Shryne Group, Inc.</p><p>will reasonably accommodate a staff member's religious beliefs in terms of workplace attire unless the accommodation creates an undue hardship.</p><p>Accommodation of religious beliefs in terms of attire may be difficult in light of safety issues for staff members.</p><p><b>Those requesting a workplace attire accommodation based on religious beliefs should be referred to the human resources department.Covid Statement:</b></p><p>Due to Covid-19, we are doing everything we can to keep our team and customers safe.</p><p>This means individual offices or widely spaced workstations.</p><p>We also provide extra masks, shields, hand sanitizer, and gloves as needed.</p><p>We are an essential business and we require our team to work in the office.Shryne Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p><b>Associated topics:</b></p><p>director, lead, leader, major gift officer, retail store manager, sales lead, shift supervisor, supervise, supervisor, team lead</p></div>","company":{"name":"My Cannabis Recruiter Stiiizy"},"location":{"country":"United States","address":"Vista, CA, USA","city":"Vista","stateProvince":"CA"},"frontendLink":"/job-posting/my-cannabis-recruiter-stiiizy/cannabis-retail-assistant-store-manager/5b85848d081b6902be6299ccdb2f9c4b","title":"Cannabis Retail Assistant Store Manager","hash":"5b85848d081b6902be6299ccdb2f9c4b","postingUrl":"https://www.jobilize.com/amp/job/cannabis-retail-assistant-store-manager-vista-my-recruiter-stiiizy"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities.Job Responsibilities:Greet and assist customers in a manner that models exemplary conduct to other staff.Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.Ensure that all health, safety and security regulations are adhered to and required standards are met.Maintain adequate stock through efficient inventory management.Take inventory as scheduled and provide inventory reports.Increase sales, expand markets, and promote business to meet given goals within provided guidelines.Verify invoices against packaging slips and track all expenditures.Make sure that merchandise is always presented neatly and that items are priced correctly.Make sound business decisions when buying large quantities with volume based discounts.Provide management with required sales, staff and other assigned productivity reports.Hold staff accountable for cash box deficits.Balance sales, print and record receipts as well as track revenue daily.Make bank deposits daily and reconcile bank statements.Contribute, coordinate and execute the process of ordering and receiving cannabis and accessoriesSupervise all staff in the establishment and coordinate work to ensure productive operations at all hours.All other duties as assigned.Requirements:Must have Smart Choices Cannabis Retail Certification. Minimum of 3 years work experience in the retail industry. Minimum of 3 years work experience in a supervisory role in a retail environment. Proven excellent customer service skills. Management experience preferred. Excellent time management and prioritizing skills. Demonstrated ability to train and motivate staff. Skills to monitor and assess staff performance. Basic office administration skills. High level of proficiency with Microsoft Office productivity suite. Highly effective teamwork skills. Able to effectively communicate both verbally and in writing. Strong customer service and troubleshooting skills. Politically and culturally sensitive. Able to plan and organize work effectively and ensure its completion. Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills. Ability to learn and adapt to sales software quickly. Demonstrated ability to implement PR and advertising campaigns. Professional, responsive, and positive work attitude is essential. Meticulous records maintenance skills</p></div>","company":{"name":"Meta Cannabis Supply Co."},"location":{"country":"Canada","address":"Winnipeg, MB (+1 other)","city":"Winnipeg","stateProvince":"MB"},"frontendLink":"/job-posting/meta-cannabis-supply-co/retail-store-manager/fc4d57d3358720c178ac086ce8c112c0","title":"Retail Store Manager","hash":"fc4d57d3358720c178ac086ce8c112c0","postingUrl":"https://www.monster.ca/job-openings/retail-store-manager--7bf8a758-d8a0-4b16-ab39-a6d996633a97"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p>DescriptionSummaryThe Retail General Manager is primarily responsible for the management, maintenance, and supervision of day-to-day retail operations activity of the dispensary location; Overseeing all employees of the dispensary location and assures daily business operations are conducted in accordance with company policies and procedures and state regulatory standards. Additional responsibilities of the Retail General Manager include interviewing, hiring, and training employees, planning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, managing inventory, product and supply ordering, and resolving problems.Essential Duties and ResponsibilitiesMaintains a friendly, courteous, and compassionate demeanor at all times;Coordinates with the Retail Operations Manager in performing all day-to-day operations according to corporate mission statement;Meets operational expectations and maintains high product quality standards by following and upholding all of The Green Solution policies, procedures and security protocols by adhering to the Retail Operations Policy Guide, Employee Manual, and all other TGS published materials;Responsible for following Retail Operations Policy Guide to ensure consistent store operations across all retail locations of The Green Solution brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits;Interfaces with vendors, Purchaser, and Security &amp; Transport personnel to coordinate purchase, delivery, and transfer of marijuana products, retail products, equipment and supplies;Remains cognizant of current inventories on a daily basis, ensuring par inventory levels are maintained at all times and considering factors effecting retail traffic and volume; Alerts Inventory Specialist or Purchaser of out of stock or critically low items to ensure an expedient return to par levels;Performs tracking functions to account for inventory, ordering, accounts payable, logistics and deliveries, and sales; May assist corporate office in analyzing data for trends;Responsible for monitoring all transactions and cash within the retail store, including preparing bank deposits, counting drawers and safe, making change for register coin safes, requesting coinage for vault, and performing record keeping duties related to all cash handling per TGS policy, as necessary;Responsible for monitoring and using security cameras to maintain safety and security of facility; Ensuring regulatory compliance and upholding TGS operations standards;Maintains knowledge of all strains of cannabis, edibles, concentrates, pre-rolls and accessories for sale in the dispensary;Utilizes well-versed knowledge of cannabinoids and how they affect the body and acts as a resource for all staff members;Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, TGS policy and procedure, MED regulations, HIPPA compliance, CDPHE rules, all functions of operations, and acts as a resource for all staff members;Monitors overall retail sales and creates effective solutions to increase sales, including creation, implementation and evaluation of promotions, discounts, and guest benefits;Responsible for ensuring quarterly marketing changes are executed; All in-store signage, promotional materials, menus, and/or any other marketing assets are implemented per TGS Plan-O-Gram and corporate design standards;Provides Assistant Manager coverage and performs duties and/or functions whenever AM is scheduled off, on vacation, or during break times or meal periods;Responsible for inventory control and ensuring Marijuana Inventory Tracking System (MITS) compliance; Performing all receiving, transferring, reporting, reconciling and inventory management functions within MITS daily;Participates in corporate oversight of operations and compliance, providing documentation, assisting Compliance department with inventory counting and auditing, and reconciling variances in MITS and POS system, according to TGS policies and MED regulations;Monitors sales floor for a variety of factors including but not limited to flow, staffing needs, quality of service, inventory changes, atmosphere, and security;Provides training, education, coaching and guidance to all staff, while acting as a leader and resource for information; Properly delegates duties to ensure efficient store operations the delivery of concierge-level quality of service;Performs inventory management of marijuana products, accessories, and apparel; Merchandises, rotates, and displays items according to TGS policies, preventing the expiration of perishable items;Ensures all items are correctly priced in POS system and have accurate price tags displayed on sales floor;Abides by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and maintaining packaging and labeling standards; Ensuring security and health standards are met at all times;Ensures cleanliness and organization of store, retail storage areas, office and store supplies, and any production areas of facility; Oversees the stocking of retail items and supplies, and sanitization of all areas, including restrooms;Oversees the quality and rotation of marijuana sample jars and display flowers; Ensuring marijuana products are merchandised and sold according to TGS quality standards;Acts as a representative of retail staff and guests to Corporate office and upper Management, communicating information as needed; Acts as an information filter, directing communications and ensuring appropriate use of the Chain of Command;Responsible for actively listening, establishing rapport with staff and guests, resolving conflicts, and overall relationship building with staff, Management, and guests;Leads and inspires staff to work as part of a team to ensure sales, guest-satisfaction, and compliance goals are met by designated timelines;Adheres to The Green Solution security protocol and promotes safety for self, guests and coworkers;Attends all meetings, as scheduled;Responsible for increasing sales and profitability, by ensuring efficient operations, utilizing cost-saving measures, increasing productivity and limiting discretionary spending;Responsible for overseeing team performance and the development, recruiting, training, and retention of high-caliber employees, including grooming staff for internal promotions and increased responsibility;Responsible for creating and publishing employee schedule and following all time keeping policies;Responsible for exercising tact and professionalism when problem-solving and resolving conflicts; Maintains a willingness to take corrective actions to fix mistakes, address complaints, or otherwise improve the store, staff, or guest experience;Monitors patient satisfaction assessments and public email accounts, interprets feedback, and incorporates suggestions;Fulfills job duties of any AM, CSR or support position, as needed, to compensate for staffing shortages, meal or break times, higher than normal sales volume, or to support general operations;All other job duties as assigned.Qualifications EducationHigh School diploma or General Education Development (GED) required;College degree in any field of study preferred; Priority given to candidates with experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality;TrainingMust maintain current knowledge of and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), and Health Insurance Portability and Accountability Act (HIPAA), and The Green Solution.Skills &amp; ExperiencePrevious retail and/or marijuana industry management experience preferred; Priority given to candidates with management experience in CO licensed facilities;Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience;Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals; Ability to troubleshoot technical issues and coordinate with IT and technical support to correct them;High-level critical thinking, attention to detail, mathematical, language, and reasoning skills;Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling;Type 50+ WPM; Bilingual skills a plus.Other Requirements Physical RequirementsMust be able to individually lift up to 25 lbs.;Must be able to work in an indoor environment with known allergens;Must be able to sit, stand, stoop, crouch, reach, and lift for long periods of time.**Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions** Work RequirementsMust be able to work in a retail environment with moderate to loud noise level;Must be able to work a flexible schedule to include weekends and holidays an average of 60 hours per week; May be requested to work additional time, as business demands require;Must be able to acquire MED Key badge ($250 Fee to State of CO) prior to beginning employment.**TGS Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics</p></div>","company":{"companyType":"Public/Established","name":"TGS Global","logoUrl":"/logos/tgs-global-6dba813affc14251720543ab4bf1c7f5.png"},"location":{"country":"United States","address":"Denver, CO, United States (+1 other)","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/tgs-global/retail-general-manager-kentucky/f473a658868fa00fb6f86fa71f386f70","title":"Retail General Manager - Kentucky","hash":"f473a658868fa00fb6f86fa71f386f70","postingUrl":"https://www.myvalleyjobstoday.com/jobs/retail-general-manager-kentucky-denver-colorado/275661102-2/"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Manager, Internal Retail Communications</p><p>Calgary, AB, Canada Kanata, Ottawa, ON, Canada Montreal, QC, Canada Ottawa, ON, Canada Toronto, ON, Canada Vancouver, BC, Canada Req #3274</p><p>Monday, January 18, 2021</p><p><b>The Company</b></p><p>At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.</p><p>With millions of square feet of licensed production capacity and operations spanning four continents, Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.</p><p>Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!</p><p><b>The Opportunity</b></p><p>We’re seeking a leader who will take point in building and managing our Corporate and Franchise retail store internal communications. This person is a team-player, with a passion for problem-solving, and an ability to operate in an agile and entrepreneurial environment. The appropriate candidate will be responsible for ensuring that the company, culture values, vision and priorities are effectively communicated to our frontline teams. You’ll be the voice of our brands and pipeline to our growing store teams across Canada.</p><p>Reporting to Director of Operations, the Manager, Retail Communications will primarily be responsible for management of the Internal Communications team.</p><p><b>Responsibilities</b></p><p>• Lead the overall Internal Communications strategy and manage the operating plan to deliver clear, concise, and high impact internal communications to our corporate and franchise stores across Canada</p><p>• Manage and develop the Internal Communications team</p><p>• Developing a comprehensive communications plan for retail stores, reviewing and iterating based on the changing needs of the business</p><p>• Build relationships and work cross functionally with the retail organization</p><p>• Own the quarterly playbook plan and development to support cross functional strategic initiatives and program roll outs to ensure the successful implementation across our store teams</p><p>• Own the retail intranet. Developing future strategy and day to day management, ensuring that we deliver best in class support tools to our store teams through an intuitive portal</p><p>• Manage the platform and communication of a weekly newsletter, operations calendar as well as ad hoc direct communications to stores.</p><p>• Work in partnership with the external communications team to support store teams in crisis management</p><p>• Develop the strategy to measure and elevate employee engagement of communication tools</p><p><b>Experience</b></p><p>• 5+ years of experience in a Communications role for a national brand</p><p>• 2+ years of leading and developing direct reports</p><p>• Amazing people skills. Leading self, others and the organization.</p><p>• Understanding of digital communications delivery, how different people learn and how to leverage new technology to stay current.</p><p>• Strong organization, communication, collaboration, and attention to detail is required</p><p>• Powerful written and verbal communicator</p><p>• Strong presenter communication skills</p><p>• Proficiency in Microsoft Office (Excel, Power Point, Outlook) is required</p><p>• Advanced understanding of media terminology, media math, reach and frequency calculations</p><p>• Ability to thrive in a fast-paced environment, prioritize and work on multiple tasks</p><p>• A post-secondary degree Communications or Business concentrations</p><p>• Expertise with intranet software management and administration</p><p>• Ability communicate in both English and French is considered beneficial</p><p><b>Other Details</b></p><p>This is a full-time position based out of Ottawa, ON, Toronto, ON or Vancouver, BC. Remote within Ontario is also a possibility.</p><p>We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t fret; every resume we get is kept in our database for six months for consideration in future searches for talent.</p><p>Canopy Growth welcomes and encourages applications from people with disabilities.</p><p>Accommodations are available upon request for candidates taking part in all aspects of the selection process.</p><p>One last note: the chosen applicant will be required to successfully complete background and reference checks.</p><p>Thank you so much for your interest in Canopy Growth</p></div>","company":{"website":"canopygrowth.com","companyType":"Public/Established","name":"Canopy Growth Corporation","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Calgary, AB","city":"Calgary","stateProvince":"AB"},"frontendLink":"/job-posting/canopy-growth-corporation/manager-internal-retail-communications/2292a1c8c8aed8ab4f2c9d23e49737df","title":"Manager, Internal Retail Communications","hash":"2292a1c8c8aed8ab4f2c9d23e49737df","postingUrl":"https://www.glassdoor.ca/job-listing/manager-internal-retail-communications-canopy-growth-JV_IC2275123_KO0,38_KE39,52.htm?jl=4030679978"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>The Role</p><p>An Assistant General Manager is the lead Patient Care Specialist; talented at both motivating people and moving product! This indispensable team member rallies and organizes our passionate team of Patient Care Specialists and loves grinding away at the details of record-keeping and logging data to keep the store blazing along from open to close. The Assistant Store Manager pays close attention to sales records as well as state and local regulations to make sure everything at the dispensary is always up to snuff.</p><p><b>Responsibilities</b></p><p>• Provide best-in-class customer service</p><p>• Lead the Patient Care team in accordance with GTI’s mission, vision, goals, and objectives</p><p>• Follow established policies for sales and customer service to ensure customer satisfaction</p><p>• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge</p><p>• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager</p><p>• Assist all patients and customers in making the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients</p><p><b>• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:</b></p><p>• Correct cash handling and discount application</p><p>• Verification of proper paperwork, documentation, and ID for patients</p><p>• Accurate use and maintenance of the Point of Sale (POS) system</p><p>• Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems</p><p>• Assistance in verifying order deliveries for accuracy</p><p>• Security measures and safety compliance</p><p>• Maintenance of an organized and clean store</p><p>• Management of visitor log</p><p>• Maintenance of open communication with the management team and other coworkers</p><p>• Reporting of team member issues or patient situations</p><p>• Work with General Manager and/or Store Manager to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Work with the Store Manager and/or the GM to properly onboard and train new Patient Care Specialists</p><p><b>Qualifications</b></p><p>• Bachelor’s degree preferred</p><p>• Cannabis experience preferred</p><p>• 2+ years in a supervisory or management role in a retail setting required, preference for specialty retail</p><p>• Inventory control experience required</p><p>• Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills</p><p>• Meet timelines consistently and be able to effectively work under pressure</p><p>• Continuously open to constructive, developmental feedback</p><p>• High level of interpersonal skills in a fast-paced, deadline oriented environment, often working cross functionally</p><p>• Strong math skills</p><p>• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email</p><p>Additional Requirements</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks</p><p>• Must possess valid driver’s license or state ID</p><p>• Must be and remain compliant with all legal and company regulations for working in the industry</p><p>• Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries (GTI)","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Reno, NV, USA","city":"Reno","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries-gti/assistant-general-manager/cda64e62aad17a1c3f93f3818736df31","title":"Assistant General Manager","hash":"cda64e62aad17a1c3f93f3818736df31","postingUrl":"https://www.linkedin.com/jobs/view/assistant-general-manager-at-green-thumb-industries-gti-2490476607"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p>The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered.</p><p><b>JOB RESPONSIBILITIES: </b> <i>To include but not limited to the following: </i><br />Mentor staff to ensure customer quality and happiness.<br />Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.)<br />Leader, self-starter<br />Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis and evaluating performance.<br />Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling and quality of product to the customer.<br />Monitor performance evaluations for consistency and completeness.<br />To ensure employees adhere to attendance, overtime, company policies and procedures.<br />Ensure all work in progress is monitored and that all final products are inspected for quality.<br />Monitors inventory cost effectiveness and to assure adequate levels.</p><p><b>JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS: </b><br />Supervisor/Management experience in a cannabis environment is preferred, but not required.<br />Five or more years of progressive management experience.<br />Candidate must be OLCC certified</p><p><b>PERSONAL QUALIFICATIONS: </b><br />Proven leadership experience<br />Passion for mentoring/training<br />Able to take charge and doesn't have issues with making difficult decisions or commitments.<br />Self-starter/self-motivated/flexible<br />Reliable and dependable<br />A positive customer customer-focused attitude.<br />Enjoys fast-paced and rapidly changing environment<br />Honest with good integrity<br />Professional demeanor and respectful to people in all situations<br />Flexible and willing to help others as needs and tasks change often</p><p><b>Pay: </b></p><p>Depending on experience<br />Benefits: Healthcare plans offered</p><p>Job Type: Full-time</p><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li></ul><p>COVID-19 considerations:<br />All customers are required to wear face coverings. Customer barriers are in place as a protective measure. Sanitizing procedures in place.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Management: 5 years (Preferred)</li><li>Customer Service: 5 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Cannabis Company"},"location":{"country":"United States","address":"Portland, OR 97232","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/cannabis-company/retail-general-manager/b59efc93ce3d23ee216a4b5f1c9038db","title":"Retail - General Manager","hash":"b59efc93ce3d23ee216a4b5f1c9038db","postingUrl":"https://www.indeed.com/job/retail-general-manager-84280daa42a6f7ab"},{"employmentType":"Full-time","postedOn":"11 days ago","description":"<div><p>Job DescriptionAt NewLeaf Cannabis, we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer, offer our products in a clean contemporary space that invites return visits, and make a positive impact on the communities in which we live and work. We are currently searching for an energetic and charismatic leader to join our team as a Store Manager.You’re a natural teacher and have a passion for helping others deliver outstanding customer service. Reporting to the Regional Director, you will lead, coach, and develop your team to make a positive impact in the NewLeaf communities.Our ideal candidate will:Take initiative: recruit, coach, and train top talent in a emerging new industry to ensure your team educates and informs their customers.Live the culture: be the industry leader in delivering a knowledgeable, genuine, and exceptional customer experience.Have an eye for detail: make sure the store is inviting spotless, and well merchandised.Share your passion: as the resident expert and enthusiast on our products, you ensure enviable staff training and development.Build the brand: create a welcoming environment for customers and make a positive impact engaging with the communities in which we work.Make it happen: use your problem-solving and collaborative approach to achieve the (seemingly) impossible.Aspire for operational excellence: Develop and implement processes and procedures, oversee inventory, provide feedback on product trends and customer needs, maintain corporate visual merchandising standards, as well as assist with audits and AGLC requirements.If you have:Demonstrated leadership ability including a minimum 2 years’ retail management experienceValid QCW and Sellsafe license is mandatory to work in this role.High level of ethics, values, integrity, and trustFlexible schedule (weekdays, weekends and eveningsAbility to develop and train staff through positive coaching and feedbackStrong organization and problem-solving skillsExcellent written and oral communication skillsPassion for customer service excellenceAnd these qualifications:MS Office suitePOS expertisePost-secondary education in a related fieldDemonstrated abilities in visual planning and merchandising</p></div>","company":{"website":"newleafcannabis.ca","companyType":"Private/Established","name":"NewLeaf Cannabis","logoUrl":"/logos/newleaf-cannabis-3dbc1f39cdf786de36f68714d1c111a0.jpeg"},"location":{"country":"Canada","address":"Edmonton, AB, Canada","city":"Edmonton","stateProvince":"AB"},"frontendLink":"/job-posting/newleaf-cannabis/retail-store-manager/34793971cf8f45fc4776cddd5f3021f4","title":"Retail Store Manager","hash":"34793971cf8f45fc4776cddd5f3021f4","postingUrl":"https://ca.trabajo.org/job-51-20210428-21c62fa4e8499dc4c2f85a87dd374ef2"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>JOB DESCRIPTION</b></p><p>We are actively seeking top-level, no-limit, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers customer experience, sales &amp; management experience coupled with the opportunity to work for a leading local full-service medical &amp; recreational cannabis dispensary. We encourage those interested in learning to truly manage a business and lead a team as part of our leadership development track to apply today.</p><p><b>ABOUT US</b></p><p>The Herbal Center is a locally-owned, full-service medical and recreational cannabis dispensary with 2 locations in Denver, CO. We offer an extensive selection of high-end cannabis products and are hyper-focused on creating a world-class cannabis experience for our customers.</p><p>This is a fast-moving environment and we're always looking to add great people to our tribe! Enthusiastic, reliable, hard-working professionals with positive attitudes ONLY!</p><p><b>RESPONSIBILITIES: </b></p><ul><li>Consistently create exceptional store experience for customers (including consulting on products, consumption methods, etc…)</li><li>Consistently create and provide support for customers, teammates and the company</li><li>Communicate timely and accurately to customers, teammates &amp; leadership - in line with our company standards.</li><li>Ensuring our company's high level of expectations are met, maintained, and exceeded - including, professionalism, respect, teamwork &amp; positive company culture.</li><li>Involvement in every aspect of the store operations</li><li>Ability to step in when necessary to take on additional duties</li></ul><p><b>REQUIREMENTS</b>:</p><ul><li>Professional (in manners &amp; appearance), fast-learner, positive attitude, out-going welcoming personality, desire to improve &amp; grow your career</li><li>Strong critical thinking, math &amp; communication skills</li><li>Demonstrated history of reliability &amp; leadership</li><li>MED Occupational Badge</li><li>2 + Years - Retail cannabis, big-box retail or hotel experience</li><li>Experience with retail POS systems &amp; cash handling</li><li>MUST be able to work weekends</li><li>Cannabis &amp; Cannabis Compliance knowledge (Preferred)</li></ul><p><b>HOURS &amp; BENEFITS: </b></p><ul><li>Store Hours: 8A - 10P | 7-Days a Week</li><li>Excellent Benefits Package (Health, Dental, Vision)</li></ul><p><b>TO APPLY</b>:</p><ul><li>Attach your RESUME, including REFERENCES and PICTURE of your badge</li></ul><p>Job Type: Full-time</p><p>Pay: $16.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 1 year (Preferred)</li><li>Customer Service: 3 years (Preferred)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"The Herbal Center","logoUrl":"/logos/the-herbal-center-571550b77c0deac43720d92f9d9213d4.png"},"location":{"country":"United States","address":"Denver, CO 80239","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/the-herbal-center/cannabis-retail-manager-in-training/53dbc045d00af8c28718c26242c3f8ca","title":"Cannabis Retail Manager-In-Training","hash":"53dbc045d00af8c28718c26242c3f8ca","postingUrl":"https://www.indeed.com/job/cannabis-retail-manager-in-training-890cbd77fc919d52"}]