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Assistant Store Manager

13th Floor Cannabis Inc. Airdrie, AB Full-time
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Assistant Store Manager Job at 13th Floor Cannabis Inc. – Airdrie, AB

ASSISTANT STORE MANAGER

13th FLOOR CANNABIS

Airdrie, AB

ABOUT US

Elevate yourself and discover the mystique and aura of a cannabis retail store on the 13th FLOOR. We are a premier Alberta based cannabis retailer providing an unparalleled customer experience in a stylish vintage setting offering a wide selection of craft and premium cannabis. Our strongest asset is our Cannabis Team. They are our front line, well trained and ready to elevate customer service to the 13th FLOOR CANNABIS brand experience.

JOB SUMMARY

We are seeking a cannabis enthusiast for a full-time Assistant Store Manager position as a vital partner to our leadership team. Reporting to the Store Manager, your focus is to help drive sales, facilitate operational excellence, stay fluent on cannabis trends, regulations and product knowledge, and be a positive role model to the support team. The Assistant Store Manager aids with the flow of communication and acts as a supportive role with scheduling, inventory control, loss prevention and reinforcing policies, procedures and best practices. You help deliver a consistent, exceptional customer experience to grow top-line sales and are comfortable helping your team to meet the same high standards.

RESPONSIBILITIES

· Support the Store Manager overseeing employees and the daily operations, enforcing all policies, practices and procedures, including strict compliance to provincial and federal cannabis regulations.

· Role model and inspire a high-performance sales team, maximizing store sales through strong retail KPI best practices and protocols.

· Partner with the Store Manager to recruit and train sales associates to meet company and brand standards.

· Provide back up support for the Store Manager ensuring staff schedules operate within the payroll budget and meet minimum floor coverage requirements.

· Provide best of class customer experience dedicated to customer loyalty and retention, empowering the staff to do the same.

· Assist with the ongoing education and training of all employees keeping them up to date with cannabis product knowledge, marketing campaigns, new launches and promotions.

· Reinforce loss prevention, safety and security policies, credit card policies and procedures, inventory cycle counts, employee purchases, proper cash handing and deposit logs, shipping and receiving, return and exchange policies.

· Ensure the store is always welcoming, clean and visually merchandised in a manner consistent with the brand.

QUALIFICATIONS/REQUIREMENTS

· Exceptional interpersonal and customer service skills.

· Proven leadership skills with the ability to motivate and inspire others.

· Exhibit a high level of business acumen and knowledge of sales and KPI goals.

· Minimum two (2) years retail management or supervisory experience.

· Minimum High School diploma or its equivalent.

· Strong verbal and written communication skills.

· High level of ethics, values, integrity and trust.

· Positive attitude and self-driven.

· Proficient in Microsoft Office software (Word, Excel, Outlook).

· Flexible availability – including nights, weekends and holidays.

· Previous cannabis retail experience an asset.

· Valid Sell Safe Certificate and AGLC Qualified Cannabis Worker (QCW) Certificate.

We appreciate the interest from all candidates and will contact those who best fit our requirements.

Application deadline: 2021-10-01

Expected start date: 2021-10-19

Job Types: Full-time, Permanent

Additional pay:

Benefits:

• Dental care

• Extended health care

• On-site parking

• Store discount

• Vision care

Schedule:

• 8 hour shift

• Holidays

• Monday to Friday

• Weekends

Education:

• Secondary School (required)

Experience:

• Retail Management: 1 year (required)

• Customer service: 1 year (required)

Licence/Certification:

• QCW and SellSafe Certificate (required)

Work remotely:

About the Company

Company: 13th Floor Cannabis Inc. –

Company Location: Airdrie, AB

Estimated Salary

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The Assistant Pick-Up Manager will oversee the entire fulfillment team and support staff.Key Duties and ResponsibilitiesOversee the timely execution for processing all online/pick-up order fulfillment to meet the company standard of 2-hour or less.Responsible for department scheduling based on business needs.Establish processes and assign tasks that create an effective and efficient workplace based on business trend and work environmentPartner with the Dispensary Manager to provide coaching, training and development to fulfillment team that is focused on company/service standards and accountability to meeting team specific objectivesVerify team accuracy of order fulfillment through regular auditing of item descriptions, batch numbers, quantities, and all required order documents.Monitor all queues within the POS system; ensure timely processing and identify opportunitiesManage the cancellation process of all expired orders within the POS systemClosely monitor the patient transfer requests and partner with the Inventory Coordinator and Delivery Coordinator to ensure proactive processing and logistical strategies are executedMaintain strictest confidentiality in compliance with DOH and HIPAA guidelinesMaintain good working relationships with other dispensary operating areasAs needed, assist with oversight of daily operations and opening/closing duties.Perform any other tasks that have been assigned by management.Position RequirementsSKILLS AND QUALIFICATIONSMinimum of an associate degree is preferredMust be at least 21 years of ageMust have prior cash handling experienceManagement experience, preferably in retail and/or customer service area is a plusStrong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretionHighly motivated, confident, high-energy; flexible and adaptable to changing prioritiesAbility to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levelsStrong attention to detail; time-management, prioritization, and organizational skillsMust possess the ability to train, develop and evaluate a patient consultant teamMust possess excellent people skills and be able to communicate effectively with others in both verbal and written form.Must be computer literateMust possess the mental and physical capacities necessary to perform the job dutiesMust possess a valid driver's license and a clear driving recordMust be able to pass a level comprehensive background record check and drug screeningADDITIONAL MINIMUM QUALIFICATIONSMust be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistanceWORK SCHEDULE:40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.Equal Opportunity Employer l Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredyes PositionAssistant Pickup Manager DivisionTrulieve, INC Close Date8/31/2021 Post Internal Days10 Number of Openings1 Number Filled0 Exempt/Non-ExemptExempt Req NumberRET-21-01326 Open Date8/13/2021 LocationBoynton Beach EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Boynton Beach, FL, USA","city":"Boynton Beach","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/assistant-pickup-manager/84c57c26e4342e2e14d39f716bf7afc4","title":"Assistant Pickup Manager","hash":"84c57c26e4342e2e14d39f716bf7afc4","postingUrl":"https://www.recruit.net/job/assistant-jobs/715D34627C8C648A"},{"employmentType":"Full-time","postedOn":"22 hours ago","description":"<div><p><b>Who We Are:</b></p><p>Cannoe cannabis shops have a simple approach - have great people help customers buy great cannabis. Our small team is growing, and we want to bring in amazing people to help us on this mission.</p><p>Our team comes together with shared values of humility, individuality, empathy and accountability. If there is something on the ground, we pick it up. If someone needs help, we step up. If something isn’t right, we speak up. If the solution needs support, we team up. Every day, we show up.</p><p>Is this the kind of environment you would like to lead in? Are you a supportive team developer that gets a charge out of helping others grow? If you are the kind of person that likes to share their experience, ask questions, and roll up your sleeves, we would love to meet you.</p><p><b>What you will do:</b></p><p><b>Responsibilities will include, but are not limited to, the following:</b></p><p>• Effectively Open, Close, and Operate the store as per posted Operating hours</p><p>• Interview, recruit, train, schedule, and coach store associates with a focus on their development</p><p>• Evaluate and take action to improve team morale by creating a supportive employee and guest centred environment</p><p>• Manage sales, staffing and operational budgets and plans to ensure profitability</p><p>• Actively look for ways to improve performance and guest service standards</p><p>• Share Best Practices with colleagues and other store GMs to increase performance levels and guest satisfaction</p><p>• Manage store inventory, variance and shrinkage</p><p>• Accurately and efficiently maintain assigned records, Company funds and property in accordance with Company and Government policies, procedures, and regulations</p><p>• Maintain a working knowledge of all statutory regulations affecting health and safety, and ensure that any safety hazards are identified and rectified</p><p>• Understand and effectively follow all Cannoe values, policies and procedures</p><p>• Understand and effectively follow all Government regulations, policies and procedures</p><p><b>Reports To:</b></p><p>Cannoe HQ</p><p><b>Key Qualities:</b></p><p><b>The ideal candidate will:</b></p><p>• Embody and role model Cannoe’s culture</p><p>• Promote, enhance, and protect the Cannoe brand</p><p>• Have passion for the cannabis industry and be knowledgeable with regards to cannabis products and the cannabis retail landscape</p><p>• Have passion for leadership and development of others</p><p>• Be open-minded and results oriented</p><p><b>Requirements:</b></p><p>• 3-5+ years of leadership experience managing in retail or hospitality with Profit and Loss accountability</p><p>• Cansell and Retail Manager license in place or ready to be acquired</p><p>• Post-Secondary education, in business and/or hospitality preferred</p><p>• Experience in all aspects of customer service and people management</p><p>• Demonstrated ability to lead and direct teams</p><p>• Ability to supervise employees and delegate prioritized assignments</p><p>• Ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required</p><p>• Exceptional conflict resolution, negotiation, and objection handling skills</p><p>• Strong interpersonal skills</p><p>• Proven experience in training, coaching, and mentoring managers and employees</p><p>• Ability to effectively communicate both verbally and in writing</p><p>• Ability to coordinate, organize, and conduct meetings and training</p><p>• Required to work flexible hours inclusive of evenings and weekends</p><p>• Knowledge of Microsoft Office Suite</p><p><b>Working Conditions:</b></p><p>• Some travel may be required</p><p>• Ability to attend and conduct presentations</p><p>• Standing for extended periods of time</p><p>• Manual dexterity required to use desktop computer and peripherals</p><p>• Extended hours as required</p><p><b>Compensation:</b></p><p>• $55,000 - $65,000</p><p>• Benefits package</p><p>• Full time 40 - 45 hours/week</p><p>• Bonuses (if eligible</p></div>","company":{"companyType":"Private/Startup","name":"Cannoe Cannabis","logoUrl":"/logos/cannoe-cannabis-d5b741f3f722101dc1dd4cc571332afe.jpeg"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/cannoe-cannabis/general-store-manager/9183254b976b24b622909172d0f7d792","title":"General Store Manager","hash":"9183254b976b24b622909172d0f7d792","postingUrl":"https://ca.linkedin.com/jobs/view/general-store-manager-at-cannoe-cannabis-2721718612"},{"employmentType":"Full-time, Permanent","postedOn":"6 hours ago","description":"<div><p>North Shore Cannabis (northshorecannabis.ca) is looking for passionate Cannabis Consultants to join an energetic and motivated team! We are a cannabis retail store focused on education and exceptional customer service and we are located on the North Shore. We hire motivated, organized, customer-oriented problem-solvers with excellent communication and people skills. You are an expert in the field with advanced knowledge of cannabis and cannabis accessories. You can assist patrons in their needs and provide information about the product.</p><p>Cannabis Consultants Responsibilities:</p><p>· Assist all patrons visiting our store and advise depending on their needs, mood, and budget</p><p>· Respond to patron inquiries with comprehensive product knowledge</p><p>· Ensure a high level of customer interaction supported by your compassionate and confident service</p><p>· Professionally and courteously handle patron’s feedback, complaints, and concerns</p><p>· Process purchase payments in-store, by telephone, and online – cash, credit/debit</p><p>· Receive and process inventory</p><p>· Perform opening and closing procedures and complete daily reports</p><p>· Adhere to all safety and security protocols and follow all policies and guidelines</p><p>· Ensure the store is clean and merchandise is well-displayed</p><p>· Communicate to Management any issues, patron’s comments, and feedback</p><p>· Ensure a safe working area for all colleagues and patrons and follow COVID-19 procedures</p><p>· Other tasks as assigned by the Management</p><p>Skills and Qualifications:</p><p>· Minimum 19 years of age</p><p>· Must provide Selling It Right Certificate</p><p>· Have a positive, friendly, and energetic attitude</p><p>· Willing to learn and listen</p><p>· Have strong verbal and written communication skills</p><p>· Great attention to detail, able to multi-task, and work in a fast-paced environment</p><p>· Have 2+ years of experience in retail, sales, or customer service</p><p>· Knowledge of POS systems and previous experience in other legal cannabis stores are encouraged</p><p>Job Types: Full-time, Permanent</p><p>Salary: From $18.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>On-site parking</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />To keep our team and patrons safe, we provide gloves, masks, and sanitizer. Additional policies and cleaning duties are implemented.</p><p>Experience:</p><ul><li>customer service: 2 years (preferred)</li></ul><p>Licence/Certification:</p><ul><li>Selling It Right certificate (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"North Shore Cannabis"},"location":{"country":"Canada","address":"North Vancouver, BC","city":"North Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/north-shore-cannabis/cannabis-consultant-budtender/be9ea03b557d467e7373e30b57174adb","title":"Cannabis Consultant (Budtender)","hash":"be9ea03b557d467e7373e30b57174adb","postingUrl":"https://ca.indeed.com/job/cannabis-consultant-budtender-03337e8012813079"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p>Position Summary</p><p>Assistant Managers (AM’s) are responsible for supporting the Sales Manager with the daily operations of the sales floor. They ensure the store is prepared for opening every morning, support Leads and Associates on the sales floor throughout the day and perform closing procedures at the end of each day. Additionally, AM’s ensure all team members who interact with customer adhere to Cannabis Connection’s standards and procedures. AM’s serve as a point of contact for resolution of any retail issues when the Sales Manager is not present.</p><p>Responsibilities &amp; Duties</p><p>• Manages daily cash handling, including opening and closing registers, providing cash drops as needed, observing and monitoring transactions and approving staff purchases.</p><p>• Ensures proper store opening and closing procedures are performed and completed by Leads &amp; Associates.</p><p>• Maintains adherence to company presentation, branding, and merchandising standards, as well as overall appearance and cleanliness of sales floor.</p><p>• Regularly reviews company policies &amp; procedures and ensures adherence by all team members.</p><p>• Coaches Leads and Associates, provides growth and learning opportunities, and assists with conflict resolution among the sales team.</p><p>• Serves as a conduit for communications between the sales team and management and provides feedback to both.</p><p>• Maintains comprehensive understanding of industry rules and regulations related to retail cannabis sales in order to ensure compliance standards.</p><p>• Assesses sales floor flow and inventory needs; audits and monitors inventory levels.</p><p>• Communicates with Inventory team to ensure products are stocked adequately and replacements are moved timely.</p><p>• Ensures Associates and Leads maintain positive energy throughout the day and provides periodic feedback on job performance.</p><p>• Sets an example for Associates and Leads by providing excellent customer service at all times.</p><p>• Regularly reviews in store menus and inventory on the sales floor and notifies management or Inventory team of any discrepancies observed or items in need of replenishment.</p><p>• Manages customer complaints, phone questions and handles returns of products.</p><p>• Ensures a secure facility and that all staff comply with established safety and security procedures</p><p>• Holds sales team accountable for maintaining equipment and software and ensuring proper use during shift</p><p>Qualifications &amp; Experience</p><p>• Must be at least 21 years of age.</p><p>• Bachelor’s Degree in business or related concentration, or at least two years of experience supervising a team, preferably in a retail environment, required.</p><p>• Passionate and knowledgeable about the benefits of cannabis use required.</p><p>• Fluency with Google Workspace or Microsoft Office, especially Sheets/Excel; knowledge of pivot tables and basic formulas preferred.</p><p>• Outgoing, energetic, and enthusiastic attitude; strong work ethic.</p><p>• High attention to detail and discretion when handling transactions.</p><p>• Highly organized and detail oriented.</p><p>• Adaptable and open-minded when troubleshooting new procedures or implementation of new systems, willing to provide constructive feedback.</p><p>• Forward-thinking and idea driven.</p><p>• Commitment to ensuring a secure facility and make sure all staff comply with established safety and security procedures.</p><p>• Ability to function within cross-platform software environment.</p><p>• Willingness to work a flexible schedule, including early mornings or late evenings as needed.</p><p>• Must have a reliable personal vehicle.</p><p>• Must be able to pass a background check in accordance with state regulations.</p><p><b>Physical Requirements</b></p><p>• Ability to lift and carry up to 50lbs.</p><p>• Ability to push and pull large carts filled with products (100 – 200lbs).</p><p>• Ability to stand and walk for at least 8 hours at a time.</p><p>Workplace Environment</p><p>• Busy retail environment with moderate noise level.</p><p>• Indoor environment; some exposure to seasonal temperature changes.</p><p>• Loud at times, music, conversations and radio communication constantly.</p><p>• High volume work during peak hours, events and holidays</p></div>","company":{"companyType":"Private/Growth","name":"Cannabis Connection Inc.","logoUrl":"/logos/cannabis-connection-inc-e88727a7e59ba52d765bebd59aa7efe2.jpeg"},"location":{"country":"United States","address":"Westfield, MA, USA","city":"Westfield","stateProvince":"MA"},"frontendLink":"/job-posting/cannabis-connection-inc/assistant-manager/3afaefdd6cf68f8827ec0013c95c8bed","title":"Assistant Manager","hash":"3afaefdd6cf68f8827ec0013c95c8bed","postingUrl":"https://www.monster.com/job-openings/assistant-manager-westfield-ma--b28bb804-c695-4611-a828-6cde5cea1229"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>The Store Manager is responsible for creating a world class customer experience for every customer. The role reports to the Director of Retail Operations and works with the Assistant Store Manager and Luminaries (budtenders) in carrying out all retail operations in the store, including, but not limited to, inventory control, ordering, register operations, customer service, store appearance and displays, and employee interactions, and by performing other functions as assigned. The Store Manager must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in the store.</p><p><b>The Responsibilities: </b></p><ul><li>Participate in developing and implementing operational rules, regulations, policies, and procedures</li></ul><ul><li>Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership</li></ul><ul><li>Manage, supervise, and direct the activities of the provisioning center and team</li></ul><ul><li>Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills</li></ul><ul><li>Address issues that arise from employees or customers (complaints, grievances etc.)</li></ul><ul><li>Work with Executive Team to create budgets and forecast sales</li></ul><ul><li>Meet sales goals by training, motivating, mentoring and providing feedback to sales staff</li></ul><ul><li>Oversee and manage product inventory</li></ul><ul><li>Ensure the provisioning center remains compliant with security, inventory, and local and state regulations</li></ul><ul><li>Report on buying trends, customer needs, profits etc.</li></ul><ul><li>Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer following through clear and positive communication</li></ul><ul><li>Propose innovative ideas to increase market share</li></ul><ul><li>Manage financial records and cash handling procedures</li></ul><ul><li>Ensure the safety and satisfaction of both the patients and employees</li></ul><ul><li>Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms</li></ul><ul><li>Oversee employee scheduling</li></ul><ul><li>Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge</li></ul><ul><li>Manage and inspire staff to deliver the highest level of customer service</li></ul><ul><li>Conduct personnel performance appraisals to assess training needs and build career paths</li></ul><ul><li>Maintain outstanding store condition and visual merchandising standards</li></ul><ul><li>Utilize, lead and deliver visual brand standards to present unique product mix offering</li></ul><ul><li>Serve as a liaison to the local community</li></ul><p><b>The Qualifications: </b></p><ul><li><i>7+ years of experience in a retail environment</i></li></ul><ul><li><i>5+ years management experience, preferably in retail</i></li></ul><ul><li>2+ years of cannabis related retail experience preferred</li></ul><ul><li>College degree preferred; High School diploma required</li></ul><ul><li>Minimum of 21 years of age</li></ul><ul><li>Must pass any and all required background checks</li></ul><ul><li>Proven successful experience as a retail leader</li></ul><ul><li>Excellent interpersonal communication skills</li></ul><ul><li>Accountability for self and others</li></ul><ul><li>Balanced and intuitive decision making</li></ul><ul><li>Practical and proactive thinking</li></ul><ul><li>Maintain organized workplace</li></ul><p>We aren’t like other Cannabis brands. We’re actually our own brand. Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. We control the entire process from start to finish, so we can ensure its exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.</p><p>Job Type: Full-time</p><p>Pay: $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Lume Cannabis CO","logoUrl":"/logos/lume-cannabis-co-b0fb0c3ba00939181834e5d76da4c783.png"},"location":{"country":"United States","address":"Iron Mountain, MI","city":"Iron Mountain","stateProvince":"MI"},"frontendLink":"/job-posting/lume-cannabis-co/store-manager/2badc23ce1bee018bf6b5e21b23d83fb","title":"Store Manager","hash":"2badc23ce1bee018bf6b5e21b23d83fb","postingUrl":"https://www.indeed.com/job/store-manager-4fa288c69f0ad286"},{"employmentType":"Full-time, Permanent","postedOn":"4 days ago","description":"<div><p><b>JOB OVERVIEW</b></p><p>We are looking for a passionate, motivated and driven Retail Manager to join our cannabis store. The Store Manager will be responsible for creating a positive and engaging atmosphere for customers while driving sales, monitoring inventory, and managing a team of budtenders and keyholders. An in-depth understanding of AGCO store guidelines, reporting requirements OCS ordering process will be required.</p><p><b>-</b></p><p><b>Responsibilities</b></p><ul><li>Oversee the full operations of a single retail location</li><li>Encourage and onboard new cannabis sales associates and develop positive working environment and train them on how to properly educate customers in a compliant manner</li><li>Work closely with the Director of Operations to produce business results across the board</li><li>Develop key performance indicators for various functions and tasks throughout the store and implement sales targets and produce top-performing sales</li><li>Maintain clean and organized working environment that adheres to company standards and brand messaging</li><li>Conduct weekly inventory and reporting, assist with audits and monitor market trends</li><li>Train staff on inventory management as well as cash handling procedures and rules and operation of the Point of Sale (POS) system</li><li>Implement store guidelines and company policies and ensure staff adhere to best practices such as loss prevention, security policies, discounts, returns etc.</li><li>Conduct employee performance reviews regularly and maintain employee records</li><li>Ensure safety and satisfaction of all customers and staff</li><li>Liaise with law enforcement, AGCO Inspectors, landlords and local community as needed</li><li>Other duties as assigned</li></ul><p><b>-</b></p><p><b>Qualifications / Requirements</b></p><ul><li>3+ years as a Store Manager or General Manager of a high-volume retail or restaurant operation</li><li>CannSell Standard certified (Required)</li><li>Retail Manager Licence Holder (Preferred)</li><li>Experience Utilizing POS and Inventory Management System</li><li>Previous cannabis retail store management experience an asset</li><li>Experience in the hospitality/restaurant industry considered an asset</li><li>Excellent communication and organizational skills</li><li>Strong commitment to customer service</li><li>Ability to work in and adapt to a highly regulated industry</li><li>Flexible schedule; able to work evenings, weekends and statutory holiday</li></ul><p>-</p><p>NOTE: The chosen applicant will be required to submit a criminal record and reference checks. All offers of employment are conditional on the receipt of satisfactory results. You must be eligible to work in Canada. Responsibilities and the job title may change overtime due to the flexible nature of the role</p><p>Job Types: Full-time, Permanent</p><p>Salary: $50,000.00-$60,000.00 per year</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>Retail Management: 2 years (preferred)</li><li>cannabis industy: 1 year (preferred)</li></ul><p>Licence/Certification:</p><ul><li>Retail Manager Licence (preferred)</li></ul></div>","company":{"name":"Cannabis Store"},"location":{"country":"Canada","address":"Aurora, ON","city":"Aurora","stateProvince":"ON"},"frontendLink":"/job-posting/cannabis-store/store-manager/13c80981490f92f3f0d55e617ac6abd0","title":"Store Manager","hash":"13c80981490f92f3f0d55e617ac6abd0","postingUrl":"https://ca.indeed.com/job/store-manager-62463affcbf7d5d8"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>ATTENTION: WE ARE HIRING! Are you searching for employment today? Do you need work now? Do you want to get hired as a Manager at Marijuana Dispensary in Rosamond California? Congratulations, your 420 job search is finally over! How do you submit your Resume and Application to this job opening and career opportunity? On this user-friendly and free website Marijuana Jobs Cannabis Careers(TM), you can quickly submit your Resume and Application to this job listing and other job postings from many reputable employers in the booming Marijuana, Cannabis, Hemp, Weed, and CBD industry. It is really that easy. Get started today by clicking the Submit Resume or Send Application button now! shortcode_manager QualificationsExcellent customer communication and service skills. Strong interpersonal communication and conflict resolution skills. Passionate about serving the local cannabis community. Strong accounting, math and computer skills. Must be willing to submit to a background check. Ensure the dispensary's compliance with security, inventory and local and state regulations. Manage and inspire internal staff to deliver the highest level of customer service. Ensure the safety and satisfaction of every customer and employee. Responsible for providing a high level of education and development for staff pertaining to medical cannabis strains, edibles, concentrates and consumption mechanisms. Create budgets and forecast sales based on principles of retail business and experience. Set sales, service, and profit goals and lead staff to exceed them. Work closely with Inventory Manager to procure an adequate supply of quality products. Fulfill staffing needs and coordinate scheduling. Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in service and labor practices within the community. Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Develop operations plans and implement and manage dispensary policies and procedures. Document financial, Inventory and customer trends; maintain sales and purchasing reports Manage and maintain dispensary sales and inventory management software. Self-directed, organized, and detail-oriented. Strong problem solving and decision making skills. Able to work efficiently and accurately. Flexible, collaborative, team-oriented person with good communication skills. High school diploma or General Education Diploma (GED) is required. Prior experience in retail management preferred but not required. Prior experience in marijuana/cannabis industry is preferred but not required. Per state law, must be at least 21 years of age. Resident with a current valid State-issued ID or Drivers License. Provide necessary documentation for employment in the United States.FunctionManager at Marijuana Dispensary in Rosamond California</p></div>","company":{"companyType":"Private/Startup","name":"Marijuana Jobs Cannabis Careers","logoUrl":"/logos/marijuana-jobs-cannabis-careers-1d2691ee74f2302eea752fa15ba4f941.png"},"location":{"country":"United States","address":"Rosamond, CA, USA","city":"Rosamond","stateProvince":"CA"},"frontendLink":"/job-posting/marijuana-jobs-cannabis-careers/manager-at-marijuana-dispensary-in-rosamond-california/03683bbc2c7ea1cde196490bb4c56fcc","title":"Manager at Marijuana Dispensary in Rosamond California","hash":"03683bbc2c7ea1cde196490bb4c56fcc","postingUrl":"https://rosamond-ca.geebo.com/jobs-online/view/id/829667179-manager-at-marijuana-dispensary-/?gindexer=1"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p><b>Seeking a Dedicated Store Manager for Growing Cannabis Dispensary in Portland, Oregon!</b></p><p>We value our staff's knowledge and willingness to learn in order to help the customer make better-informed decisions. Whether the customer is looking to try edibles or oil for the first time, or a seasoned vet coming in to stock up, we strive to be a \"trusted advisor\" in the cannabis space. The Store Manager leads the store team and must demonstrate excellent service skills consistent with our values.</p><p><b>The Basics: </b></p><p>Our number one priority is making sure the experience in the shop is pleasant and welcoming for customers and team members. We have a diverse crew of budtenders and staff that range in cannabis experience from novice to expert and all parts in between.</p><p><b>420 Job &amp; Career Qualifications/Requirements: </b></p><ul><li>Excellent customer service skills</li><li>Ability to work in a fast paced environment</li><li>Cash handling experience a plus</li><li>OLCC Marijuana Worker Permit (required upon hire)</li><li>Retail or Sales Management Experience</li></ul><p><b>The Details</b></p><p>We are growing and have an immediate opening for Cannabis Dispensary Manager.</p><p>We are looking for a dynamic, outgoing, multi-tasker to join our management team.</p><p><b>Responsibilities: </b></p><p>Accomplish company goals while managing the following retail processes:</p><ul><li>Achieving company revenue goals</li><li>Team retention</li><li>Team training</li><li>Product purchasing/Vendor management</li><li>Organization and inventory management</li><li>Sales and promotions execution</li><li>Supervising store scheduling, opening, closing, and operations</li><li>Cash handling and reconciliation</li><li>Compliance</li><li>Must have OLCC Marijuana Workers Permit</li><li>Must have dispensary experience</li><li>Must have Metrc experience</li><li>Experience with Biotrack a plus</li><li>Strong leadership skills</li><li>Excellent communication skills</li><li>Average computer skills</li><li>Must be willing to work some nights, weekends, and holidays</li></ul><p><b>Company Values: </b></p><ul><li>Trust</li><li>Team</li><li>\"Plus a Little\"</li><li>Respond with urgency</li><li>Commitment to continuous improvement</li></ul><p>This is a fast paced and rapidly expanding company. Come join our team!</p><p>Please email a resume and summary of your experience and cannabis management background.</p><p><i>All inquiries are 100% confidential.</i></p><p>Job Type: Full-time</p><p>Pay: $39,000.00 - $42,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Night shift</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Following Oregon and Multnomah County standards for Covid prevention.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Team management: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Cannabis Company"},"location":{"country":"United States","address":"Portland, OR","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/cannabis-company/cannabis-dispensary-store-manager/3be13be630a7ac2894d888a24e4c61b6","title":"Cannabis Dispensary Store Manager","hash":"3be13be630a7ac2894d888a24e4c61b6","postingUrl":"https://www.indeed.com/job/cannabis-dispensary-store-manager-98888c0d6034ee7e"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.Key Duties &amp; ResponsibilitiesSales Associate Support:Help hire great people, supervise and manage employees and ensure all employees have a valid Cannsell license.Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworkingCoach team members and provide positive and constructive feedback so that they grow professionallyTrain all team members on work procedures and policies so that everyone understands what's required to do a great jobMaintain written SOPs as changes to policy and/or regulations occur and ensure compliance among teamAssist in building a weekly staff schedule that complies with labor policiesBe accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflictsAchieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scoresStrong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.Sales and Customer Service:Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.Provide complaint resolution to ensure satisfaction of all customers and patientsUtilize customer and team member feedback to readily implement changes to improve the customer experienceExecute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotionRecommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotionsView sales reports and communicate with the team to identify sales trends and potential inventory requirementsTrack all employee and store sales daily to ensure optimal performanceAnalyze core metrics to better understand store performance in order to beat and exceed goalsUtilize approved employee incentives to drive sales and boost moraleAchieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviewsDaily Store Operations:Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recordingAssist AGCO with inventory, sales, and compliance auditsPerform all daily opening and closing proceduresImplement and oversee security, reporting and cash management procedures related to opening and closing the storeAbility to make schedules for staff and work on creating a sound work environment.Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.Ensure that the sales floor is adequately stocked at all timesKeep track of all expiring products and promote sales as neededCoordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliationsEnsure all expired/damaged/returned product is logged and disposed of according to regulationsAssist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.Provide daily correspondence via email and manager’s log, with the team members as neededComply with all HR policies, including confidentiality and non-disclosuresMaintain a clean and organized work environment.Qualifications and Requirements of an SM:Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.Bachelor's Degree preferred.5-6+ years of management experience in retail.Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.Sound knowledge of Cannabis plants and different strains of CannabisKnowledge of standards of Cannabis Retail stores set by AGCO.Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!Achievement-oriented and hard workingMust successfully pass an extensive background check.Organized, flexible, and empatheticDetail-oriented and proactiveExcellent leadership and management skillsStrong time management and prioritization skillsAbility to multi-task in a fast-paced, high-volume environmentStrong communicator who can present ideas clearlyStrong problem solving and decision-making skillsEntrepreneurial, collaborative, an extremely positive attitudeKnowledgeable about the cannabis industry and its policies and lawsAbility to work nights, holidays and weekends.Job Type: Full-time</p></div>","company":{"companyType":"Public/Established","name":"Canna Cabana","logoUrl":"/logos/canna-cabana-d415e8789842144474feaeb642028290.jpeg"},"location":{"country":"Canada","address":"Milton, NS","city":"Milton","stateProvince":"NS"},"frontendLink":"/job-posting/canna-cabana/retail-store-manager/d6210ed95614ed394a87558c58bc9c93","title":"Retail Store Manager","hash":"d6210ed95614ed394a87558c58bc9c93","postingUrl":"https://en-ca.whatjobs.com/jobs/Retail-Store-Manager/Milton/16464444"},{"employmentType":"Full-time","postedOn":"6 days ago","description":"<div><p>With unprecedented growth and the strongest supply chain in the industry, we are looking for excellent experienced cannabis Account Managers to join NCC.</p><p>You will be responsible for marketing, promoting, and profitably selling our expansive portfolio to existing and potential licensed dispensary customers within your assigned territory.</p><p>You will be responsible for a book of business where you sell-in to the dispensary channel and manage sell-through activities to drive both sales &amp; business growth through your customer base.</p><p>We are only looking for exceptional sales professionals with a track record of success in outside sales and marketing.</p><p>We're looking for hungry people who enjoy building great relationships established on trust and integrity, that have exceptional communication skills and consistent follow through.</p><p>This role is specifically for the San Francisco market.</p><p>COVID-19 vaccination is required for this role</p><p><b>Job Duties:</b></p><p>Actively manage and develop a book of business directly with owners and buyers by implementing proven sales methodologies Develop strong relationships through multiple customer touchpoints—Owners, Managers, Buyers and Retail Associates (budtenders) across your individual accounts and territory Work closely with a dedicated Brand Ambassador resource to ensure product pull through in your accounts Build rapport to drive business at all levels, customer sizes, and types Utilize all available resources to reach out to generate new leads/prospects and turn those prospects into customers Leverage company tools: CRM, Excel, Google Mail &amp; Apps to make our business more efficient and effective Positively represent NCC's brand portfolio in stores and at events by championing the products and continually educating store customers and staff Work closely with our partners and brands to drive and support all marketing and sales initiatives Visit assigned stores on a weekly basis Assist assigned stores with inventory management and drive additional upsell and re-order opportunities Work with our partners to strategically grow our relationships, in-store presence, merchandising and shelf space and ultimately grow NCC revenues at each assigned account Become the go to resource about our products and what's currently trending in the market, by consistently educating store personnel and customers about our products and brands Act as an ambassador of the brands at all times Collaborate with store owners and managers to ensure brand displays are well placed and fully stocked Provide detailed reports to sales leadership containing sales goals, forecasts and anticipated inventory needs Stay on top of industry trends to identify potential opportunities for company growth Follow all state, local, and company rules and ensure conformance to all laws Collaborate with the management team to expand and defend the company's leadership position in the California marketplace</p><p>Qualifications and Requirements</p><p>Residence within the San Francisco area 3+ years in a quota carrying field sales role Strong cannabis industry experience preferred Reliable transportation, driver's license and excellent driving record Work in store and travel in territory 80% of the time with some rare overnight and/or weekend travel Experience selling cannabis, consumer products, pharmaceuticals or comparable type products in a consultative sales environment Must be 21+ years oldFlexible schedule including nights, weekends, and holidays Must be able to sit or stand for hours at a time Must be able to lift/carry 30 pounds</p><p>What we bring to the table</p><p>Our co-workers are a close-knit, intelligent, collaborative and motivated team. We care about you. We offer competitive health, dental, and vision insurance benefits for employees and their dependents. Invest in yourself and your family.</p><p>We offer a company 401(k) retirement plan to all eligible employees, Eligible employees have worked with the company for 6 months and are 21 years of age or older.</p><p>We value diversity and inclusivity.</p><p>We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p>Company Description</p><p>NorCal Cannabis has been developing and shaping the legal cannabis industry since 2015 in the areas of cultivation, distribution and retail.</p><p>NorCal's mission is to bridge the strong roots and rich heritage of the cannabis industry with the bright future and unlimited potential now available to companies that fully understand the intricacies of the business.</p><p>From seed to sale, our brands, products, and assets are meticulously developed from cultivation and manufacturing to delivery and retail.</p><p>Throughout the entire process, we value every element of the supply chain and proudly serve distributors, retailers and consumers across California.</p><p><b>Our Values:</b></p><p>Grow with Integrity</p><p>Bring People Together</p><p>Build with Ambition</p><p>Believe in Cannabis for Good</p><p>We believe cannabis is a force for good, and will make positive impacts to society, the economy and the environment.</p><p>The history of cannabis and social reform go hand in hand. We honor the struggles of the past by building a better future.</p><p>NorCal Cannabis recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other protected statuses as required by applicable law.</p><p>We believe that in our differences, we find strength.</p><p>We are committed to equality, diversity, multiculturalism, and inclusion. We know we will always have to work to contribute to making our world a more equitable place.</p><p>We focus first on building a values driven foundation inside the physical and virtual walls of our company and make concerted efforts to engage in the local communities we operate in and the global community for which we are citizens.</p><p>NorCal Cannabis also strives to be a steward of our ecological environment, knowing that our business's health and health of our people is dependent and integrally connected to the health of the earth's ecosystem.</p><p>We do our best to tread lightly</p></div>","company":{"website":"norcalcann.com","companyType":"Private/Established","name":"Norcal Cannabis","logoUrl":"/logos/norcal-cannabis-0e607eec0f15c66767d2242299358e00.jpeg"},"location":{"country":"United States","address":"San Francisco, CA, USA","city":"San Francisco","stateProvince":"CA"},"frontendLink":"/job-posting/norcal-cannabis/account-manager-san-francisco/4703c53eaa60917ca1aba2fa145b4442","title":"Account Manager, San Francisco","hash":"4703c53eaa60917ca1aba2fa145b4442","postingUrl":"https://us.bebee.com/job/20210915-91c9b459baa588c81b60d22126f0400d"},{"employmentType":"Full-time","postedOn":"6 days ago","description":"<div><p><b>General Description:</b></p><p>Iowa Cannabis Company is currently seeking a passionate Assistant Manager to join our team. NO PRIOR CANNABIS OR DISPENSARY EXPERIENCE NEEDED</p><p>Our team strongly believes that medical cannabidiol has significant potential to improve quality of life for thousands of patients across Iowa, and we are searching for like-minded, compassionate individuals to join our Waterloo/Cedar Falls location.</p><p>The ideal candidate has complete open availability: Monday - Sunday, 9:30 am - 6:30 pm. Hours may expand depending on market demand.</p><p>The ideal candidate would have experience in a medical office setting, and/or sales, customer service or retail experience. Education in business and/or medical related fields is highly preferred.</p><p>Our Managers need to possess excellent coaching and management skills, effective written &amp; verbal communication skills, and a solid foundation in business, sales and marketing.</p><p>In order to join our team, you must be able to successfully pass our pre-employment checks, including a criminal background check.</p><p><b>Essential Functions:</b></p><p>• Coordinate and communicate operational functions to upper management and corporate</p><p>• Provide feedback and coaching for staff members</p><p>• Ensure that all patients received outstanding customer service</p><p>• De-escalate escalated patients</p><p>• Maintain strictest confidentiality in compliance with HIPAA guidelines</p><p>• Maintain knowledge on the proper potency and dosage for various medical conditions</p><p>• Educate patients about the product and application method</p><p>• Provide direct service to customers, including financial transactions, proper entry into database, monitoring of product sold, and labeling purchased product</p><p>• Dispense medicine accurately and efficiently through the combined use of innate math skills and the point of Sale (POS) system and cash register</p><p>• Maintain strict company controls over inventory and other dispensary asset</p><p>• Maintain cleanliness of dispensary through regular dusting, glass cleaning, vacuuming, sweeping, and other company sanitation protocols</p><p>• Attend ongoing training as scheduled</p><p>• Follow the Medical Cannabidiol Act</p><p><b>Requirements:</b></p><p>• Must be able to pass a pre-employment criminal background check</p><p>• 1-3 years of customer service, retail experience, and/or experience in a medical office setting</p><p>• 1-3 years experience in a management role</p><p>• Bachelor's Degree in relevant field</p><p>• Minimum 21 years of age</p><p>• Ability to work weekends on a regular basis, work any shift and work overtime as needed</p><p>• Must maintain a high level of customer service</p><p>• Must demonstrate the ability to lead, manage, motivate and communicate positively to store personnel at all levels</p><p>• Ability to train, coach and develop personnel at all levels. We strongly believe in employee development and all members on staff must support and communicate with one another</p><p>• Experience with hiring, training, compliance, and general bookkeeping are a significant plus</p><p>• Ability to organize and prioritize necessary tasks in order to accomplish goals</p><p><b>Compensation &amp; Benefits:</b></p><p>• $19.23-$21.63/hourly wage, full time position</p><p>• Paid Sick Leave, Paid Time Off and Holiday Pay</p><p>• Health Insurance</p><p>• Dental and Vision Insurance</p><p>• Life Insurance</p><p>• Employee Assistance Program offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more</p><p>• Employee Discount Program offering exclusive discounts from top national retailers</p><p>On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: \"The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code.\" This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.</p><p>Hgfx05dScg</p></div>","company":{"name":"Cannabis & Glass"},"location":{"country":"United States","address":"Waterloo, IA, USA","city":"Waterloo","stateProvince":"IA"},"frontendLink":"/job-posting/cannabis-and-glass/retail-manager-waterloo/82305ae712b444dff0cc04b3fefe1170","title":"Retail Manager - Waterloo","hash":"82305ae712b444dff0cc04b3fefe1170","postingUrl":"https://us.bebee.com/job/20210915-95eb7bf017ec3b963208686244ee2249"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>At Smokey’s, we recognize our continued success is highly dependent on attracting and retaining top talent that are as passionate about our brand as we are</p><p>We are searching for an experienced Regional Manager (RM) to head our retail operation for Smokey's in Edmonton</p><p>The RM must be capable of leading store managers and developing their talent</p><p>The Regional Manager needs a vision of success and expansion and an ability to inspire the same in our employees</p><p>The successful candidate will have experience leading multiple stores, measuring store performance, and ensuring customer satisfaction</p><p>As the face of the store, the RM must interact with employees, law enforcement, vendors, owners, and landlords</p><p>The RM provides leadership to and oversight of all departments, employees, and operations and works with ownership to generate a strategy for business growth and establish key performance indicators to monitor company progress</p><p>The RM is also responsible for keeping up with all changes in provincial and federal law regarding cannabis retail and ensuring employees always operate compliantly</p><p>RESPONSIBILITIES &amp; ACCOUNTABILITIES - Ensure the creation and implementation of a strategy designed to grow the store - Coordinate the development of key performance indicators for functions and direct reports - Provide leadership at all levels of the organization - Ensure development of tactical programs to pursue targeted goals and objectives - Evaluate and decide upon key investments in equipment and hiring of employees - Oversee inventory, financial records, and compliance reporting - Oversee store’s compliance with all applicable local, provincial, and federal laws and regulations - Develop goals for sales, service, and profit and lead employees to exceed them - Communicate and embody the company vision and values - Define and implement policies and performance standards - Allocate budget resources for supplies, equipment, marketing, and employees QUALIFICATIONS/REQUIREMENTS - Bachelor’s Degree or Diploma in a relevant area (ie</p><p>Business, Management) - 5 -7 years of management experience - Cannabis industry experience - Retail management experience; Cannabis retail management experience preferred - Proficient with Microsoft Office Suite - Tech savvy with ability to quickly learn and adapt new technology - Excellent organizational and time management skills - Strong verbal and written communication skills - Strong interpersonal skills - Must possess valid driver’s license - Must pass any and all required background checks - Must possess current Qualified Cannabis Worker (QCW) Certification - Available on call outside of office hours - Reliable transition as travel within Edmonton is required While we thank everyone for their interest, we are only able to contact applicants selected for an interview</p><p>Expected start date: 2021-10-15 Job Types: Full-time, Permanent Additional pay: - Bonus pay Benefits: - Casual dress - Dental care - Extended health care - Life insurance - Paid time off - Store discount Schedule: - 8 hour shift - Day shift - Monday to Friday Ability to commute/relocate: - Edmonton, AB: reliably commute or plan to relocate before starting work (preferred) Education: - Bachelor's Degree (preferred) Experience: - management: 5 years (preferred) Licence/Certification: - Qualified Cannabis Worker (QCW) (preferred) Work remotely: - No</p></div>","company":{"companyType":"Private/Established","name":"Smokey's Cannabis Dispensary","logoUrl":"/logos/smokeys-cannabis-dispensary-687b578a895b89bb4563fc1fe633ea82.jpeg"},"location":{"country":"Canada","address":"Edmonton, AB","city":"Edmonton","stateProvince":"AB"},"frontendLink":"/job-posting/smokeys-cannabis-dispensary/regional-manager/572000d9cf114dd01ebb566c751be85c","title":"Regional Manager","hash":"572000d9cf114dd01ebb566c751be85c","postingUrl":"https://ca.jobrapido.com/jobpreview/108041011"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.Key Duties &amp; ResponsibilitiesSales Associate Support:Help hire great people, supervise and manage employees and ensure all employees have a valid Cannsell license.Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworkingCoach team members and provide positive and constructive feedback so that they grow professionallyTrain all team members on work procedures and policies so that everyone understands what's required to do a great jobMaintain written SOPs as changes to policy and/or regulations occur and ensure compliance among teamAssist in building a weekly staff schedule that complies with labor policiesBe accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflictsAchieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scoresStrong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.Sales and Customer Service:Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.Provide complaint resolution to ensure satisfaction of all customers and patientsUtilize customer and team member feedback to readily implement changes to improve the customer experienceExecute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotionRecommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotionsView sales reports and communicate with the team to identify sales trends and potential inventory requirementsTrack all employee and store sales daily to ensure optimal performanceAnalyze core metrics to better understand store performance in order to beat and exceed goalsUtilize approved employee incentives to drive sales and boost moraleAchieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviewsDaily Store Operations:Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recordingAssist AGCO with inventory, sales, and compliance auditsPerform all daily opening and closing proceduresImplement and oversee security, reporting and cash management procedures related to opening and closing the storeAbility to make schedules for staff and work on creating a sound work environment.Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.Ensure that the sales floor is adequately stocked at all timesKeep track of all expiring products and promote sales as neededCoordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliationsEnsure all expired/damaged/returned product is logged and disposed of according to regulationsAssist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.Provide daily correspondence via email and manager’s log, with the team members as neededComply with all HR policies, including confidentiality and non-disclosuresMaintain a clean and organized work environment.Qualifications and Requirements of an SM:Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.Bachelor's Degree preferred.5-6+ years of management experience in retail.Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.Sound knowledge of Cannabis plants and different strains of CannabisKnowledge of standards of Cannabis Retail stores set by AGCO.Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!Achievement-oriented and hard workingMust successfully pass an extensive background check.Organized, flexible, and empatheticDetail-oriented and proactiveExcellent leadership and management skillsStrong time management and prioritization skillsAbility to multi-task in a fast-paced, high-volume environmentStrong communicator who can present ideas clearlyStrong problem solving and decision-making skillsEntrepreneurial, collaborative, an extremely positive attitudeKnowledgeable about the cannabis industry and its policies and lawsAbility to work nights, holidays and weekends.Job Type: Full-time</p></div>","company":{"name":"Meta Cannabis Co."},"location":{"country":"Canada","address":"Kitchener, BC","city":"Kitchener","stateProvince":"BC"},"frontendLink":"/job-posting/meta-cannabis-co/retail-store-manager/6aae6f8c8b7d7f7fe2ec229dde20e7aa","title":"Retail Store Manager","hash":"6aae6f8c8b7d7f7fe2ec229dde20e7aa","postingUrl":"https://en-ca.whatjobs.com/jobs/Retail-Store-Manager/Kitchener/16038050"},{"employmentType":"Full-time, Permanent","postedOn":"5 days ago","description":"<div><p><b>Job description: </b></p><p>As advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products, with our knowledgeable and personable team to assist with each individual need.</p><p>Thank you for your interest in joining our team. All applicants must be the minimum age of 19 with all required provincial certificates, flexible availability with varying shifts including days, evenings and weekends with the store being open every day.</p><p><b>What to expect: </b></p><p>We offer a competitive wage while working in an exciting and unique retail work environment. In joining our team, training is ongoing in this role for you and the entire team to provide a great work environment and the best possible customer experience.</p><p>If you enjoy a fast-paced work environment are energetic and positive with a can-do attitude towards customer satisfaction and working in a team environment then <b>Inspired Cannabis Co</b> is the perfect place for you.</p><p><b>Why join us: </b></p><ul><li>Great leadership and a positive inclusive team environment</li><li>Cross-training, continual learning and opportunity for growth</li><li>Employee incentives programs and social events</li></ul><p><b>Requirements and Qualifications: </b></p><ul><li>CannSell or Selling it Right Standard Certificate</li><li>Desire and ability to develop a positive in-depth understanding of cannabis</li><li>2 years plus experience in a similar scope of role with sales and customer service experience in retail or hospitality with extensive customer-facing interaction</li><li>Ability to diplomatically and professionally interact with customers at all times</li></ul><p><b>Typical responsibilities of the job include: </b></p><ul><li>Engage with customers to understand their needs and educate them on responsible cannabis use</li><li>Provide information based on ongoing learning and accurate product knowledge</li><li>Convert customer needs into sales in real-time using tablets for order processing</li><li>Cultivate, grow and retain customer base through an exemplary customer experience</li><li>Working with team members to fulfill orders and cash out customers</li><li>Comprehend, apply, follow and enforce guidelines as required by industry regulations</li><li>Inspired Cannabis Co is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</li></ul><p>Job Types: Full-time, Permanent</p><p>Salary: $18.00-$19.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Extended health care</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul><p>Application question(s):</p><ul><li>Do your currently hold a valid provincial certificate and background check? Or are you willing to obtain prior to Employment?</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>Retail Management: 1 year (preferred)</li><li>Retail sales: 2 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Inspired Cannabis Co"},"location":{"country":"Canada","address":"St. Catharines, ON","city":"St. Catharines","stateProvince":"ON"},"frontendLink":"/job-posting/inspired-cannabis-co/assistant-manager/42784562f5e706fa5befb87de9234963","title":"Assistant Manager","hash":"42784562f5e706fa5befb87de9234963","postingUrl":"https://ca.indeed.com/job/assistant-manager-c8a2f435685b88af"},{"employmentType":"Full-time","postedOn":"7 hours ago","description":"<div><p><b>Job Description</b></p><p><b>JOB PURPOSE:</b></p><p>The Assistant Manager leads day-to-day retail operations. Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.</p><p><b>KEY DUTIES AND RESPONSIBILITIES:</b></p><p>• Leads all recreational and medical cannabis sales operations</p><p>• Leads daily store opening and closing procedures</p><p>• Assists Store Manager with leading goals and objectives throughout daily operations</p><p>• Provides escalated guidance to customers as needed including resolving customer complaints</p><p>• Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance.</p><p>• Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations</p><p>• Performs daily cash verifications and recordings</p><p>• Leads intake of deliveries, transfers, and inventory management</p><p>• Greets and checks in customers and patients</p><p>• Engages with patients and customers to understand their wellness needs and recommends products</p><p>• Educates customers and patients on benefits of cannabis products</p><p>• Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting</p><p>• Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products</p><p>• Enters or modifies customer/patient information in POS System</p><p>• Assists with managing team schedules to ensure proper coverage</p><p>• Assists with ordering supplies</p><p>• Assists with store audits</p><p>• Secures and organizes all patient files</p><p>• Other duties as assigned</p><p><b>REQUIRED QUALIFICATIONS:</b></p><p>• 2 years of customer service and/or sales experience</p><p>• 1 year of cannabis industry experience</p><p>• High school diploma, GED, or equivalent education</p><p>• Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge</p><p>• Strong verbal communication skills</p><p>• Strong customer service skills</p><p>• Strong critical thinking and problem solving skills</p><p>• Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel</p><p>• Knowledge of METRC</p><p>• Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations</p><p><b>PREFERRED QUALIFICATIONS:</b></p><p>• Experience with Cova POS system</p><p>• Supervisory or lead experience in a retail environment</p><p><b>PHYSICAL REQUIREMENTS:</b></p><p>• Sitting and/or standing for extended periods of time</p><p>• Ability to lift up to 50 lbs. and push/pull up to 100 lbs</p><p>• Ability to sit, stand, stoop, stretch, walk, bend, twist, reach, perform repetitive motions, and carry boxes or items</p><p><b>COMPENSATION DETAILS:</b></p><p>• Pay Range: $20.00 to $22.00; actual pay will be determined based on qualifications</p><p>• Cash Tip Eligible</p><p>• Bonus Eligible</p><p>• Accrue paid time off (PTO) immediately; starting at 2.5 weeks per year</p><p>• Health, Dental, and Vision insurance plans available</p><p>• Supplementary insurance plans available including Life, Disability, Accident, and Critical Illness</p><p>• 401k and ROTH 401k plans</p><p>Powered by JazzHR</p><p>VNbdFKDyqr</p></div>","company":{"companyType":"Private/Established","name":"Native Roots","logoUrl":"/logos/native-roots-527218704d7f51985fb91ca1e5146d6b.jpeg"},"location":{"country":"United States","address":"Aspen, CO, USA","city":"Aspen","stateProvince":"CO"},"frontendLink":"/job-posting/native-roots/assistant-store-manager-aspen-co/e5bd4b179179f3ac17cda3daafc80c8e","title":"Assistant Store Manager - Aspen, CO","hash":"e5bd4b179179f3ac17cda3daafc80c8e","postingUrl":"https://www.ziprecruiter.com/c/Native-Roots/Job/Assistant-Store-Manager-Aspen,-CO/-in-Aspen,CO?jid=6053564f440261cf"},{"employmentType":"Full-time","postedOn":"22 hours ago","description":"<div><p>Senior Manager, Store Operations Admin, Cannabis Operations</p><p>Management Band 3</p><p>At the Liquor Distribution Branch (LDB) our vision of 'Service. Relationships. Results.' is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of non-medical cannabis and beverage alcohol within the province, as well as the household retail brands of BC Cannabis Stores and BC Liquor Stores.</p><p>We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations - from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC's Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The LDB has been assigned to distribute, wholesale and sell non-medicinal cannabis inclusive of a government owned online channel with a mandate to support government's key priorities of protecting children and youth, ensuring health and safety standards, and keeping the criminal element out of the supply chain. Following legalization, the BCLDB began distribution and wholesale of cannabis, and operating BC Cannabis Stores in a growing number of locations across the province. Since 2018 the BC Cannabis Stores chain has grown to 25 locations with more growth planned all across the province. Cannabis operations within the BCLDB includes the Distribution, Merchandising, Retail Operations, Supply Chain, and Digital Operations departments.</p><p>The Senior Manager, Store Operations Admin leads and manages the development and implementation of systems to monitor and evaluate BCCS operational (including financial, inventory, human resources) performance relative to KPIs and leads change initiatives to enhance operational performance and profitability.</p><p>The Senior Manager fulfils a critical role, leading specific initiatives to enhance the operational performance and profitability of BCCS operations. The task is multifaceted and requires the application of a comprehensive knowledge of operations management and seasoned judgement skills to adapt best practices in performance management to the complex distributed network of retail stores that is the BCCS environment.</p><p>The Senior Manager works with a wide range of internal and external contacts, supervises a team, and collaborates with BCCS Managers and Regional Managers to achieve objectives.</p><p>A criminal record check is required.</p><p>Travel to BC Cannabis Stores across B.C. as required.</p><p>For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.</p><p>An eligibility list for permanent or temporary future opportunities may be established.</p><p><b>Position Requirements:</b></p><p><b>Education and Experience:</b></p><p>• Degree or diploma in business, operations management or equivalent discipline and a minimum of 3 years of recent, related experience*.</p><p><b>OR</b></p><p>• A combination of recent, related experience, education and training may be considered, i.e., a minimum of 5 years of recent, related experience* maybe be considered equivalent to the educational requirement.</p><p><b>• Recent, related experience must be within the past 5 years and must include leading and managing:</b></p><p>• financial planning, forecasting and budget management in a significant multi-unit retail business.</p><p>• the design, implementation, evaluation and monitoring of administrative/business processes to standardize operations and improve productivity/accountability.</p><p>• procurement and contract management.</p><p>• supervising a work unit.</p><p><b>Preference may be given to candidates with:</b></p><p>• experience enhancing operational performance in a union environment.</p><p>• experience in the alcohol beverage or cannabis industry.</p><p>• Experience facilitating seminars or courses in a corporate environment.</p><p><b>How to Apply &amp; Application Requirements:</b></p><p>In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description.</p><p>A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.</p><p>Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.</p><p>For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent &amp; Compensation at 604-252-8578.</p><p>Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to before the stated closing time, and they will respond as soon as possible to assist you.</p><p>NOTE: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Late applications will not be considered.</p><p>Job Category</p><p>Leadership and Management</p><p>Additional Information</p><p>80480 Job Profile B3 Sr Manager, Store Ops (Cannabis</p></div>","company":{"website":"bcldb.com","companyType":"Government","name":"BC Liquor Distribution Branch","logoUrl":"/logos/bc-liquor-stores-0b0a7e4c37734c591e05c3a8aca37857.jpeg"},"location":{"country":"Canada","address":"Burnaby, BC","city":"Burnaby","stateProvince":"BC"},"frontendLink":"/job-posting/bc-liquor-distribution-branch/band-3-senior-manager-store-operations-admin-cannabis/a9cff8326ee196bb0bbdf88912d71aeb","title":"BAND 3 - Senior Manager, Store Operations Admin, Cannabis...","hash":"a9cff8326ee196bb0bbdf88912d71aeb","postingUrl":"https://ca.bebee.com/job/20210920-af5eb2eafe8513ca8d48a0574c3e286c"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p><b>General Description:</b></p><p>Iowa Cannabis Company is currently seeking a passionate Assistant Manager to join our team. NO PRIOR CANNABIS OR DISPENSARY EXPERIENCE NEEDED!</p><p>Our team strongly believes that medical cannabidiol has significant potential to improve quality of life for thousands of patients across Iowa, and we are searching for like-minded, compassionate individuals to join our Waterloo/Cedar Falls location.</p><p>The ideal candidate has complete open availability: Monday - Sunday, 9:30 am - 6:30 pm. Hours may expand depending on market demand.</p><p>The ideal candidate would have experience in a medical office setting, and/or sales, customer service or retail experience. Education in business and/or medical related fields is highly preferred.</p><p>Our Managers need to possess excellent coaching and management skills, effective written &amp; verbal communication skills, and a solid foundation in business, sales and marketing.</p><p>In order to join our team, you must be able to successfully pass our pre-employment checks, including a criminal background check.</p><p><b>Essential Functions:</b></p><p>• Coordinate and communicate operational functions to upper management and corporate</p><p>• Provide feedback and coaching for staff members</p><p>• Ensure that all patients received outstanding customer service</p><p>• De-escalate escalated patients</p><p>• Maintain strictest confidentiality in compliance with HIPAA guidelines</p><p>• Maintain knowledge on the proper potency and dosage for various medical conditions</p><p>• Educate patients about the product and application method</p><p>• Provide direct service to customers, including financial transactions, proper entry into database, monitoring of product sold, and labeling purchased product</p><p>• Dispense medicine accurately and efficiently through the combined use of innate math skills and the point of Sale (POS) system and cash register</p><p>• Maintain strict company controls over inventory and other dispensary asset</p><p>• Maintain cleanliness of dispensary through regular dusting, glass cleaning, vacuuming, sweeping, and other company sanitation protocols</p><p>• Attend ongoing training as scheduled</p><p>• Follow the Medical Cannabidiol Act</p><p><b>Requirements:</b></p><p>• Must be able to pass a pre-employment criminal background check</p><p>• 1-3 years of customer service, retail experience, and/or experience in a medical office setting</p><p>• 1-3 years experience in a management role</p><p>• Bachelor's Degree in relevant field</p><p>• Minimum 21 years of age</p><p>• Ability to work weekends on a regular basis, work any shift and work overtime as needed</p><p>• Must maintain a high level of customer service</p><p>• Must demonstrate the ability to lead, manage, motivate and communicate positively to store personnel at all levels</p><p>• Ability to train, coach and develop personnel at all levels. We strongly believe in employee development and all members on staff must support and communicate with one another</p><p>• Experience with hiring, training, compliance, and general bookkeeping are a significant plus</p><p>• Ability to organize and prioritize necessary tasks in order to accomplish goals</p><p><b>Compensation &amp; Benefits:</b></p><p>• $19.23-$21.63/hourly wage, full time position</p><p>• Paid Sick Leave, Paid Time Off and Holiday Pay</p><p>• Health Insurance</p><p>• Dental and Vision Insurance</p><p>• Life Insurance</p><p>• Employee Assistance Program offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more</p><p>• Employee Discount Program offering exclusive discounts from top national retailers</p><p>On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: \"The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code.\" This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.</p><p>Hgfx05dScg</p></div>","company":{"name":"Cannabis & Glass"},"location":{"country":"United States","address":"Waterloo, IA, USA","city":"Waterloo","stateProvince":"IA"},"frontendLink":"/job-posting/cannabis-and-glass/retail-manager-waterloo-waterloo-ia/9e8012cbd77ca0e0499f9e75042ca795","title":"Retail Manager - Waterloo-Waterloo, IA","hash":"9e8012cbd77ca0e0499f9e75042ca795","postingUrl":"https://www.recruit.net/job/retail-manager-jobs/FEF5538D3B9740E4"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><div><div><p>Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</p><p><b>Key Duties &amp; Responsibilities</b></p><p>Sales Associate Support:</p><ul><li>Help hire great people, supervise and manage employees and ensure all employees have a valid Cannsell license.</li><li>Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</li><li>Coach team members and provide positive and constructive feedback so that they grow professionally</li><li>Train all team members on work procedures and policies so that everyone understands what's required to do a great job</li><li>Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</li><li>Assist in building a weekly staff schedule that complies with labor policies</li><li>Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</li><li>Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores</li><li>Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</li></ul><p>Sales and Customer Service:</p><ul><li>Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.</li><li>Provide complaint resolution to ensure satisfaction of all customers and patients</li><li>Utilize customer and team member feedback to readily implement changes to improve the customer experience</li><li>Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion</li><li>Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions</li><li>View sales reports and communicate with the team to identify sales trends and potential inventory requirements</li><li>Track all employee and store sales daily to ensure optimal performance</li><li>Analyze core metrics to better understand store performance in order to beat and exceed goals</li><li>Utilize approved employee incentives to drive sales and boost morale</li><li>Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews</li></ul><p>Daily Store Operations:</p><ul><li>Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</li><li>Assist AGCO with inventory, sales, and compliance audits</li><li>Perform all daily opening and closing procedures</li><li>Implement and oversee security, reporting and cash management procedures related to opening and closing the store</li><li>Ability to make schedules for staff and work on creating a sound work environment.</li><li>Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</li><li>Ensure that the sales floor is adequately stocked at all times</li><li>Keep track of all expiring products and promote sales as needed</li><li>Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</li><li>Ensure all expired/damaged/returned product is logged and disposed of according to regulations</li><li>Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</li><li>Provide daily correspondence via email and manager’s log, with the team members as needed</li><li>Comply with all HR policies, including confidentiality and non-disclosures</li><li>Maintain a clean and organized work environment.</li></ul><p><b>Qualifications and Requirements of an SM:</b></p><ul><li>Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.</li><li>Bachelor's Degree preferred.</li><li>5-6+ years of management experience in retail.</li><li>Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.</li><li>Sound knowledge of Cannabis plants and different strains of Cannabis</li><li>Knowledge of standards of Cannabis Retail stores set by AGCO.</li><li>Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!</li><li>Achievement-oriented and hard working</li><li>Must successfully pass an extensive background check.</li><li>Organized, flexible, and empathetic</li><li>Detail-oriented and proactive</li><li>Excellent leadership and management skills</li><li>Strong time management and prioritization skills</li><li>Ability to multi-task in a fast-paced, high-volume environment</li><li>Strong communicator who can present ideas clearly</li><li>Strong problem solving and decision-making skills</li><li>Entrepreneurial, collaborative, an extremely positive attitude</li><li>Knowledgeable about the cannabis industry and its policies and laws</li><li>Ability to work nights, holidays and weekends.</li></ul><p>Job Type: Full-time</p></div></div></div>","company":{"companyType":"Public/Established","name":"Canna Cabana","logoUrl":"/logos/canna-cabana-d415e8789842144474feaeb642028290.jpeg"},"location":{"country":"Canada","address":"Milton, ON","city":"Milton","stateProvince":"ON"},"frontendLink":"/job-posting/canna-cabana/retail-store-manager/9f67c396f9e14170139e2f24726c9bfc","title":"Retail Store Manager","hash":"9f67c396f9e14170139e2f24726c9bfc","postingUrl":"https://ca.indeed.com/job/retail-store-manager-4c5c98460045078f"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p>Dispensary Manager</p><p>So You Want to work in the Legal Cannabis Industry? Congratulations — your timing couldn’t be better! The legal cannabis market is becoming the fastest-growing industry in the largest economy in the world. The rapid growth means there is a place for you in this industry.</p><p>Be ready to meet a ton of new people full of passion and exciting ideas. We love quirky candidates and believe that our own opportunity to win in the marketplace will come by hiring and keeping. Previous industry experience will be key in this position. The ideal candidate will be professional, resourceful, hardworking, efficient, fast, and detail oriented. They will show grace under pressure and have the ability to thrive in a fast-paced, intense, and dynamic work environment.</p><p>You will begin by hiring an all-star operations team, orienting and developing that team, and getting the dispensary open, up and running. The Dispensary Manager will be an integral and report directly to the CEO.</p><p>If you’re someone who loves to get people excited about their piece in this complex new industry who’s fanatical for schedules and budgets but</p><p>can maintain a sense of humor no matter what level of chaos is going on around you, please reach out and tell us how your background and passion related to what we’re doing,</p><p>We value people for their rich histories and perspectives, not just for their certifications and degrees and former employer brands or for the buzzwords on their resumes. If that’s also your view, please give us a look.</p><p>Previous dispensary management experience is required. Prior hospitality and/or retail management experience is a plus. Any former military experience will be given strong consideration. Applicants must be able to read a balance sheet and income statement and understand cash flow statements and other basic financial forms. This dynamic individual should be adept at Microsoft Excel and Word, email applications, and general computer use, able to seamlessly multitask and aim for 100% accuracy.</p><p>The Dispensary Manager ensures that all transactions and the implementation of other retail processes comply with state and local laws and regulations and that service exceeds customer expectations. The Dispensary Manager collaborates to develop and implement practices, policies, and strategies that support a performance and results-driven culture. The Dispensary Manager reports to the Executive Management Team.</p><p><b>Duties/Responsibilities:</b></p><p>This list of duties is intended to identify the general nature and level of work to be performed. It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.</p><p>• Ensures accuracy and compliance in all transactions;</p><p>• Performs the required duties to record all sales and inventory transactions in accordance with state and local laws and regulations;</p><p>• Maintains established standard operating procedures, customer service, and compliance;</p><p>• Coordinates with the Executive Management Team to ensure all employees have accurate, up-to-date knowledge and materials related to their position;</p><p>• Communicates the details of daily operations to the Executive Management Team</p><p>• Implements and oversees procedures related to opening and closing of the retail store;</p><p>• Participates in the recruiting, training, development and success of employees;</p><p>• Stays informed and knowledgeable about state and local laws, regulations and industry news;</p><p>• Facilitates ordering of cannabis infused products (concentrates, vaporizer, topicals and edibles), clothing and accessories;</p><p>• Performs inventory reconciliations daily, weekly and as needed; additional duties as requested</p><p>• Represent the organization’s mission to elected officials, media, and the general public</p><p>• Ensure legal compliance</p><p>• Develop and maintain a safe environment for all customers and staff</p><p>• Hire, manage and develop staff on an ongoing basis</p><p>• Create, run, and analyze management reports and use performance metrics to ensure customer satisfaction and efficient operations</p><p>• The General Manager reports directly to the company’s CEO.</p><p><b>Requirements:</b></p><p>• Five (5) years experience in retail management</p><p>• Previous dispensary management experience is required.</p><p>• Three (3) years minimum experience with P&amp;L responsibility</p><p>• Advanced math and computer skills</p><p>• Excellent communication skills</p><p>• Experience with statewide monitoring software (METRC) required</p><p>• Experience with point-of-sales systems (including Leaf Logix) required</p><p>• Able to pass a background and CORI checks to maintain a Dispensary Agent Registration ID Card issued by the Massachusetts Cannabis control commission</p><p>• All dispensary agents are required to be at least 21 years old;</p><p>• Applicants must be able to read a balance sheet and income statement and understand cash flow statements and other basic financial forms</p><p>• Adept at Microsoft Excel and Word, email applications, and general computer use, able to seamlessly multitask and aim for 100% accuracy.</p><p>• No dispensary agent can have been convicted of a felony drug offense in the Commonwealth or another state, the United States or a military, territorial, or Indian tribal authority.</p><p><b>Working Conditions/Physical Requirements:</b></p><p>The Dispensary Managers regularly work evenings, weekends, and holidays to meet the needs of our retail setting. Successful performance of this role requires that the manager is physically able to move freely between different parts of the store,</p><p><b>Preferred Skills &amp; Abilities:</b></p><p>• Prior hospitality and/or retail management experience is a plus</p><p>• Prior experience within the marijuana</p><p>• Experience in restricted access retail venues</p><p>• Former military experience</p><p>Powered by JazzHR</p><p>ITCmHEBB3V</p></div>","company":{"companyType":"Private/Growth","name":"EzHire Cannabis","logoUrl":"/logos/ezhire-cannabis-6abb3d893680f023f2b399b67c79fd61.jpeg"},"location":{"country":"United States","address":"Provincetown, MA, USA","city":"Provincetown","stateProvince":"MA"},"frontendLink":"/job-posting/ezhire-cannabis/dispensary-manager-provincetown/098acc158f4256328e88a040d4d4bce2","title":"Dispensary Manager - Provincetown","hash":"098acc158f4256328e88a040d4d4bce2","postingUrl":"https://www.linkedin.com/jobs/view/dispensary-manager-provincetown-at-ezhire-cannabis-2719260560"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>About usMedical Cannabis Store FrontWe are a professional group of individuals in the cannabis industry looking to add well rounded, cannabis-educated, customer service friendly staff members.</p><p>Bud Tender: · Greeting and welcoming customers· Sign and understand protocol for identifying customers and the prevention of unauthorized saleso Apply protocol, verify customers' identification documents to ensure that they are of legal age before entering retail area- Make copy of customers ID and have them sign the company compliancy contracto Assist customers in selecting suitable cannabis productso Acquire a wide knowledge of company and productso Share firsthand experiences of cannabis products to address customer concernso Answer customers’ questions regarding the different strains of cannabis, their medicinal uses, and methods of consumptiono Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabiso Demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchaseso Educating customers on the safe use of their selected cannabis products· Inform the manager of customer complaints and operational issues· Processing customers' payments using the dispensary's Point of Sale (POS) system.</p><p>· Ensuring that the dispensary is clean and well-organized at all times.</p><p>· Correctly weighing, packaging, and labeling cannabis products as required.</p><p>· Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.</p><p>Budtender Requirements: - High school diploma or GED- Knowledge in Cannabis industry- A valid marijuana worker's permit or license (Maine residency)- Sound knowledge of cannabis strains and their medicinal benefits- Outstanding organizational skills- Excellent analytical and problem-solving skills- Effective communication skills- Exceptional customer service skills- Friendly personality with excellent interpersonal skillsJob Types: Full-time, Part-timePay: $20.00 - $22.00 per hourBenefits:Employee discountPaid time offSchedule:8 hour shiftMonday to FridayOvertimeWeekend availabilityApplication Question(s):Must be at least 21 years or olderEducation:High school or equivalent (Required)License/Certification:Maine Residency and a Maine state ID (Required)Work Location:One locationWork Remotely:NoWork Location: One location</p></div>","company":{"name":"Medical Cannabis Store Front"},"location":{"country":"United States","address":"York, ME, USA","city":"York","stateProvince":"ME"},"frontendLink":"/job-posting/medical-cannabis-store-front/budtender-and-or-assistant-manager/5e524c07d212e5be0831d5b94b88dae7","title":"Budtender and/or Assistant Manager","hash":"5e524c07d212e5be0831d5b94b88dae7","postingUrl":"https://jobsnearme.ai/jobs/budtender-and-or-assistant-manager_0ae5235242b134ce_0_0"},{"postedOn":"2 days ago","description":"<div><div><p><b>Store Manager</b></p><p><b>Reports To:</b> District Manager</p><p><b>Direct Reports:</b> 6-20, non-exempt</p><p><b><br />Groundworks Industries</b></p><p>Groundworks Industries is home to a family of retail brands that seek to provide knowledgeable, and artful experiences set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.</p><p>To be successful in this role, you'll want to bring a wealth of customer experience to the table and either a passion for, or genuine curiosity about cannabis. You would manage a team of 4-8 Sales Associates and have an Assistant Manager and Intake Specialist on your team. With the support of our back-office GW Services team, Store Managers are empowered to train and develop their staff and drive performance for their store.</p><p>Our stores span from the Oregon Coast to as far east as Gresham. We are currently soliciting applicants for Store Manager roles in the Portland-Metro area. Please specify your geographic interests in your application.<br /></p><br /><p><b>Store Manager Job Description</b></p><p>The <i>Store Manager</i> is accountable for overseeing the daily operations of a cannabis retail dispensary while cultivating a strong group of professionals through training, mentoring, and development. The Store Manager is responsible for driving sales while maintaining a high level of service in a distinctive environment.</p><p>Informed by a 'Balanced Scorecard' approach equally emphasizing <i>People, Process/Technology, Customer</i> and <i>Finance</i> the Store Manager serves as a business unit owner, overseeing the performance of their location and supporting their team in delivering exemplary customer service experiences to all customers.</p><p>This is accomplished by way of a respectful, constructive and energetic style guided by Groundworks' core values and long-range objectives.</p><p>The <i>Store Manager</i> is accountable for four primary areas or responsibility:</p><p><b>People</b> developing and leading strong talent, developing training and team engagement for a group of cannabis professionals.</p><p><b>Process and Technology</b> being a steward of operational excellence and ensuring compliant practices in a highly-regulated industry.</p><p><b>Customer</b> fostering a customer-first environment that is welcoming to people from all walks of life.</p><p><b>Finance</b> - leading your team in developing business acumen and understanding how their actions impact the financial stability of their shop and contribute to organizational goals.<br /></p><br /><p><b>Required Qualifications</b></p><ul><li>High School Graduate or equivalent</li><li>Minimum of 4 years of retail experience</li><li>3+ years' experience in a managerial role</li><li>Maintains open availability including nighttime, daytime, weekends, and holidays</li><li>In depth experience in performance management, hiring, and training</li><li>Excellent written and oral communication skills</li><li>Strong organizational, planning, and time management skills</li><li>Solid and efficient problem-solving skills</li><li>Excels in financial and business analysis</li><li>Ability to give and receive constructive feedback in an efficient, meaningful and timely manner</li><li>Ability to teach others processes and ensure team members understand implications of decisions</li><li>Ability to remain positive even when faced with tough situations</li><li>Familiarity with BioTrack, Flowhub METRC, and/or web-based sales applications</li><li>Proficient in Microsoft and Adobe</li><li>Must have reliable transportation</li><li>Hold a valid Marijuana's Handlers Permit</li><li>Must be and remain compliant with all legal and company regulations required for working in the retail cannabis space</li><li>Must be 21 years of age or older</li></ul><ul><li>Have interest in the cannabis industry and be culturally aligned with Groundworks' mission</li></ul><p><b></b></p><p><b>Physical Requirements</b></p><ul><li>Ability to stand, walk, sit and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases</li><li>Ability to push, pull and carry up to 50 pounds multiple times daily</li><li>Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.</li><li>Absent conditions that would prevent the occasional use of PPE such as safety glasses, dust masks, etc.</li><li>Ability to sit at a desk and work at a computer for several contiguous hours</li><li>Ability to drive a motor vehicle for several hours contiguously</li></ul></div></div>","company":{"companyType":"Private/Established","name":"Groundworks Industries","logoUrl":"/logos/groundworks-industries-144f74640cec583f7d395ef64ed45039.png"},"location":{"country":"United States","address":"Tigard, OR 97223","city":"Tigard","stateProvince":"OR"},"frontendLink":"/job-posting/groundworks-industries/store-manager-groundworks-industries/89aec0a81815151eac77b552a313d0c7","title":"Store Manager - Groundworks Industries","hash":"89aec0a81815151eac77b552a313d0c7","postingUrl":"https://www.indeed.com/job/store-manager-groundworks-industries-4313b2558cdc3fe5"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>Position: Retail Manager - Washington</p><p><b>WHO WE ARE:</b></p><p>C&amp;G Management (“Cannabis &amp; Glass”) was founded in 2014 and continues to be a leader in the cannabis industry experiencing immense growth year over year.</p><p>As a cannabis retailer, we are dedicated to improving the lives of our customers by providing superior service and affordable access to cannabis. Our employees enjoy a work culture that promotes growth, collaboration, efficiency, and a focus on customer experience.</p><p>C&amp;G Management currently operates three recreational dispensaries (“Cannabis &amp; Glass”) in Spokane County located in North Spokane, Spokane Valley, and Liberty Lake, and is ranked among the top 10% highest grossing retailers in the state of Washington. We also operate an additional \"Cannabis &amp; Glass\" location in Oregon, and a medical cannabidiol dispensary in Iowa (“Iowa Cannabis Co.”).</p><p><b>OVERVIEW:</b></p><p>C&amp;G Management is searching for an experienced Retail Store Manager to join our team!</p><p>The ideal candidate takes pride in maximizing the daily operations of their store. They are passionate about developing a strong team through effective coaching and training. They are a pro at making tough, strategic decisions. They consistently deliver operational excellence and their store is always operating efficiently and effectively because of their direct leadership and oversight.</p><p>To be effective in this fast-paced retail environment, the candidate must have incredible organizational skills, attention to detail, and an unwavering commitment to excellence. The ideal candidate has previous leadership/management experience, cash-handling management experience, and needs to be a regular consumer of the product.</p><p><b>RESPONSIBILITIES:</b></p><p>Sets direction and team expectations for the Retail Operations team.</p><p>Manages up to 25 retail operations employees at a time.</p><p>Provides daily guidance, training, development and on the spot feedback for subordinates.</p><p>Responsible for overall satisfaction, safety and security of all customers and employees.</p><p>Executes plan to drive labor productivity while delivering best-in-class customer service.</p><p>Recommend programs to meet sales and income goals and reports on key metrics (sales, productivity, etc.) that drive the business using insights/data to make sound business decisions</p><p>Monitors inventory to keep store supply levels up to par.</p><p>Troubleshoot aspects of store technology to ensure the operations are functioning properly.</p><p>Coordinates and implements visuals/merchandising ideas to drive sales and product recognition</p><p>Utilize conflict resolution to mitigate customer complaints, issues, returns and exchanges using proper procedures</p><p>Coordinates deliveries and initiates a rapport with vendors and delivery drivers</p><p>Monitors internet responses by customers to engage prospective customers</p><p>Engages and participates in inventory related audits</p><p>Audits and conducts cash reconciliations</p><p>Maximizes overall store productivity by overseeing all procedures and processes to ensure effective compliance</p><p>Builds customer loyalty by coaching employees to educate, inform and guide customer sales appropriately</p><p><b>REQUIREMENTS:</b></p><p>Must be a WA State resident and have a valid WA State</p><p>Must be comfortable discussing recreational marijuana</p><p>3+ years of management experience strongly preferred</p><p>Ability to work 40 hours a week</p><p>Demonstrates excellence in verbal and written communication</p><p>Ability to train, coach, and develop associates at all levels</p><p>Passionate about retaining high performing sales associates</p><p>Understanding of scheduling concepts and maintaining schedules</p><p>Proficiency in working in a fast-paced, demanding work environment</p><p>Must have excellent organizational skills, including multitasking and time-management</p><p>Ability to make independent decisions and work with minimal supervision</p><p>Ability to work mornings, evenings, weekends, and holidays</p><p>Ability to pass a pre-employment background check</p><p>COMPENSATION &amp;</p><p><b>BENEFITS:</b></p><p>$45,000 annual compensation</p><p>Paid Sick Leave, Paid Time Off and Holiday Pay</p><p>Health Insurance</p><p>Dental and Vision Insurance</p><p>Life Insurance</p><p>Employee Assistance Program offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more</p><p>Employee Discount Program offering exclusive discounts from top national retailers</p><p>50% off all smokeable products</p><p>Powered by JazzHR</p><p>7iR6 T9 U0d9</p></div>","company":{"name":"Cannabis & Glass"},"location":{"country":"United States","address":"Spokane, WA, USA","city":"Spokane","stateProvince":"WA"},"frontendLink":"/job-posting/cannabis-and-glass/retail-manager/e60ce55411f8ce166f8f66aae90e9e27","title":"Retail Manager","hash":"e60ce55411f8ce166f8f66aae90e9e27","postingUrl":"https://www.learn4good.com/jobs/spokane/washington/retail/583570061/e/"},{"postedOn":"3 days ago","description":"<div><div><p><b>Who we are…</b></p><p>C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality, indoor cannabis flower and extracted products (<i>Cloud Cover Cannabis</i>) at our state-of-the-art facilities and retail storefronts (<i>High Profile Boutique Cannabis)</i> throughout Michigan and Oregon, with active expansion underway within Missouri and Massachusetts markets and communities.</p><p>At C3I our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.</p><br /><p><b>We are looking for an Assistant Store Manager who can drive sales, while providing the highest level of customer service and leadership to the store employees. High Profile - Muskegon is located at: 1265 E. Laketon Ave. Muskegon, MI 49442<br /></b><br /></p><p><b>In this role you will….</b></p><ul><li>Assist the Store Manager in planning and implementing strategies to attract and retain repeat customers.</li><li>Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.</li><li>Track the progress of weekly, monthly, quarterly, and annual goals.</li><li>Monitor and maintain inventory levels and communicate discrepancies to upper Management.</li><li>Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.</li><li>Maintain visual standards, including merchandise presentation, signage, lighting and general maintenance.</li><li>Assisting Store Manager with developing store schedule to ensure proper store coverage during peak hours.</li><li>Handle and mitigate customer complaints in a professional manner to ensure their overall satisfaction.</li><li>Educate and coach store employees on product knowledge, loss prevention procedures, and safety protocol.</li><li>Interact and build relationships with multiple vendors.</li><li>Create reports, analyze and interpret data, such as store sales, units per sale, and sales per hour.</li><li>Assist Store Manager with hiring, training and development new and current employees.</li><li>Ensure all employees adhere to companies' policies and guidelines, and act as store representative when Store Manager is not present.</li></ul><p><b>Skills and experience you have...</b></p><ul><li>1-3 years retail management experience preferred, or equivalent.</li><li>Proven ability to motivate and influence others through personal actions and examples.</li><li>Experience with POS and inventory management systems.</li><li>Demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.</li></ul><ul><li>Ability to open and close the store independently.</li><li>Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.</li><li>Strong results-orientation and commitment to quality, performance and deliverables.</li><li>Effective multi-tasker with demonstrated ability to prioritize.</li><li>Must be at least 21 years of age and be able to pass a background check.</li></ul><p><b>You should apply if...</b></p><ul><li>You have a passion for the cannabis industry and are excited about working in a fast-paced start up.</li><li>You have strong customer service, sales, and management skills and are motivated by goals.</li><li>You are detail oriented and you are comfortable doing whatever it takes to get the job done.</li></ul><p>Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!</p><ul><li><i>C3I is not seeking to work with recruitment agencies.</i></li></ul></div></div>","company":{"companyType":"Private/Established","name":"C3 Industries","logoUrl":"/logos/c3-industries-b10b21c6c8de56d113c9debefa664c78.png"},"location":{"country":"United States","address":"Muskegon, MI 49442","city":"Muskegon","stateProvince":"MI"},"frontendLink":"/job-posting/c3-industries/assistant-store-manager/392ef79eb4205a91bfcbb63b2768ffb0","title":"Assistant Store Manager","hash":"392ef79eb4205a91bfcbb63b2768ffb0","postingUrl":"https://www.indeed.com/job/assistant-store-manager-b5bdb8dac7507efb"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p>Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</p><p>Key Duties &amp; Responsibilities</p><p><b>Sales Associate Support:</b></p><p>• Help hire great people, supervise and manage employees and ensure all employees have a valid Cannsell license.</p><p>• Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</p><p>• Coach team members and provide positive and constructive feedback so that they grow professionally</p><p>• Train all team members on work procedures and policies so that everyone understands what's required to do a great job</p><p>• Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</p><p>• Assist in building a weekly staff schedule that complies with labor policies</p><p>• Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</p><p>• Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores</p><p>• Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</p><p><b>Sales and Customer Service:</b></p><p>• Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.</p><p>• Provide complaint resolution to ensure satisfaction of all customers and patients</p><p>• Utilize customer and team member feedback to readily implement changes to improve the customer experience</p><p>• Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion</p><p>• Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions</p><p>• View sales reports and communicate with the team to identify sales trends and potential inventory requirements</p><p>• Track all employee and store sales daily to ensure optimal performance</p><p>• Analyze core metrics to better understand store performance in order to beat and exceed goals</p><p>• Utilize approved employee incentives to drive sales and boost morale</p><p>• Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews</p><p><b>Daily Store Operations:</b></p><p>• Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</p><p>• Assist AGCO with inventory, sales, and compliance audits</p><p>• Perform all daily opening and closing procedures</p><p>• Implement and oversee security, reporting and cash management procedures related to opening and closing the store</p><p>• Ability to make schedules for staff and work on creating a sound work environment.</p><p>• Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</p><p>• Ensure that the sales floor is adequately stocked at all times</p><p>• Keep track of all expiring products and promote sales as needed</p><p>• Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</p><p>• Ensure all expired/damaged/returned product is logged and disposed of according to regulations</p><p>• Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</p><p>• Provide daily correspondence via email and manager’s log, with the team members as needed</p><p>• Comply with all HR policies, including confidentiality and non-disclosures</p><p>• Maintain a clean and organized work environment.</p><p><b>Qualifications and Requirements of an SM:</b></p><p>• Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.</p><p>• Bachelor's Degree preferred.</p><p>• 5-6+ years of management experience in retail.</p><p>• Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.</p><p>• Sound knowledge of Cannabis plants and different strains of Cannabis</p><p>• Knowledge of standards of Cannabis Retail stores set by AGCO.</p><p>• Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!</p><p>• Achievement-oriented and hard working</p><p>• Must successfully pass an extensive background check.</p><p>• Organized, flexible, and empathetic</p><p>• Detail-oriented and proactive</p><p>• Excellent leadership and management skills</p><p>• Strong time management and prioritization skills</p><p>• Ability to multi-task in a fast-paced, high-volume environment</p><p>• Strong communicator who can present ideas clearly</p><p>• Strong problem solving and decision-making skills</p><p>• Entrepreneurial, collaborative, an extremely positive attitude</p><p>• Knowledgeable about the cannabis industry and its policies and laws</p><p>• Ability to work nights, holidays and weekends.</p><p>Job Type: Full-time</p></div>","company":{"name":"Meta Cannabis Co."},"location":{"country":"Canada","address":"Kitchener, ON","city":"Kitchener","stateProvince":"ON"},"frontendLink":"/job-posting/meta-cannabis-co/retail-store-manager/f8353254ba7b523793bccb5749ae0f80","title":"Retail Store Manager","hash":"f8353254ba7b523793bccb5749ae0f80","postingUrl":"https://hightide-corp1.hightide-ats.com/job/315391/retail-store-manager"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>Assistant Pickup ManagerDescriptionRole Summary This position is designed to focus on delivering the ultimate patient experience through elevated patient servicestandards. This role is responsible for overseeing the efficient execution of online/pick-up order fulfillmentprocesses. The Assistant Pick-Up Manager will oversee the entire fulfillment team and support staff.Key Duties and ResponsibilitiesOversee the timely execution for processing all online/pick-up order fulfillment to meet the company standard of 2-hour or less.Responsible for department scheduling based on business needs.Establish processes and assign tasks that create an effective and efficient workplace based on business trend and work environmentPartner with the Dispensary Manager to provide coaching, training and development to fulfillment team that is focused on company/service standards and accountability to meeting team specific objectivesVerify team accuracy of order fulfillment through regular auditing of item descriptions, batch numbers, quantities, and all required order documents.Monitor all queues within the POS system; ensure timely processing and identify opportunitiesManage the cancellation process of all expired orders within the POS systemClosely monitor the patient transfer requests and partner with the Inventory Coordinator and Delivery Coordinator to ensure proactive processing and logistical strategies are executedMaintain strictest confidentiality in compliance with DOH and HIPAA guidelinesMaintain good working relationships with other dispensary operating areasAs needed, assist with oversight of daily operations and opening/closing duties.Perform any other tasks that have been assigned by management.Position RequirementsSKILLS AND QUALIFICATIONSMinimum of an associate degree is preferredMust be at least 21 years of ageMust have prior cash handling experienceManagement experience, preferably in retail and/or customer service area is a plusStrong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretionHighly motivated, confident, high-energy; flexible and adaptable to changing prioritiesAbility to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levelsStrong attention to detail; time-management, prioritization, and organizational skillsMust possess the ability to train, develop and evaluate a patient consultant teamMust possess excellent people skills and be able to communicate effectively with others in both verbal and written form.Must be computer literateMust possess the mental and physical capacities necessary to perform the job dutiesMust possess a valid driver's license and a clear driving recordMust be able to pass a level comprehensive background record check and drug screeningADDITIONAL MINIMUM QUALIFICATIONSMust be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistanceWORK SCHEDULE:40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.Equal Opportunity Employer l Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredyes PositionAssistant Pickup Manager DivisionTrulieve, INC Close DatePost Internal Days5 Number of Openings1 Number Filled0 Exempt/Non-ExemptNon-Exempt Req NumberRET-21-01218 Open Date7/27/2021 LocationTamarac EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Fort Lauderdale, FL, USA","city":"Fort Lauderdale","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/assistant-pickup-manager/7e0a1d1757c8f690c266c98f5e500505","title":"Assistant Pickup Manager","hash":"7e0a1d1757c8f690c266c98f5e500505","postingUrl":"https://www.recruit.net/job/assistant-jobs/AB143B612684CC7A"},{"postedOn":"3 days ago","description":"<div><div><p><b>Company Overview</b></p><br /><p></p><p>Unity Cannabis is a modern licensed retailer of recreational cannabis and we’re opening up new stores throughout BC. Our next location will be located in Penticton, British Columbia. This is an open call to submit an expression of interest in joining the Unity Cannabis family as our new <b>Retail Store Manager</b> for the Penticton Location. We want to be the best, and if you're up for the task we'd love to have you on our team.</p><br /><p></p><p>Click on the company website to learn more - https://www.unitycannabis.ca/</p><br /><p></p><p><b>Position Summary</b></p><p></p><p><br />The position of <b>Retail Store Manager</b> is responsible for the day-to-day operations. This is a full-time position, operating a provincially licensed recreational retail cannabis store. The Manager is responsible for developing and implementing operational plans, developing annual store budgets, controlling employment costs, and analyzing reports. The Manager is expected to contribute to establish and improve the Cannabis Store image through the implementation and maintenance of policies. The Manager is responsible for the hiring, training, and development of staff, scheduling assignments, participating as required in all store duties as well as handling labour relations issues for the work unit.</p><br /><p></p><p><b>Main Duties/Responsibilities</b></p><br /><p></p><ul><li>Experience managing a team of up to 10 people</li><li>Strong organization skills and attention to detail</li><li>Developed skillset focused on managing people, financials/budgets, and overall room integrity</li><li>Prior experience with running operations including but not limited to scheduling, payroll, recruitment/training, managing point of sale, and cash management</li><li>Following all operational rules, regulations, policies, and procedures</li><li>Ensuring the satisfaction of all customers with the retail experience, focusing on increasing customer loyalty</li><li>Maintaining in-depth knowledge of all strains and products in-store inventory as well as industry-wide product knowledge</li></ul><br /><p></p><p><b>Required Skills and Qualifications</b></p><p></p><ul><br /><li>Minimum 19+ years of age</li><li>Prior retail or customer service experience is required</li><li>Must be detail-oriented, with a proven commitment to excellence in service delivery</li><li>Cannabis knowledge or interest in requiring cannabis knowledge is required</li><li>Must obtain Provincial Worker Security Verification</li></ul><br /><p></p><p><b><i>Deadline for Applications: </i></b><b><i>Open until filled</i></b></p><br /><p></p><p>**We appreciate your interest in working with us; however, only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in our organization! We encourage you to watch out for future opportunities on our website &amp; social media platforms.</p></div></div>","company":{"companyType":"Government","name":"Williams Lake First Nation","logoUrl":"/logos/williams-lake-first-nation-591cb886e4b7501f4db6f2e2b0643288.jpeg"},"location":{"country":"Canada","address":"Penticton, BC","city":"Penticton","stateProvince":"BC"},"frontendLink":"/job-posting/williams-lake-first-nation/retail-store-manager-unity-cannabis-penticton/ab5cf977ec91ffd18b4c45852583a4a2","title":"Retail Store Manager, Unity Cannabis Penticton","hash":"ab5cf977ec91ffd18b4c45852583a4a2","postingUrl":"https://ca.indeed.com/job/retail-store-manager-unity-cannabis-penticton-e49049cd7ead8ae9"},{"employmentType":"Full-time","postedOn":"6 days ago","description":"<div><p>Cannabis Store Manager (Medical and Recreational Cannabis)</p><p>Owosso, MI</p><p>Oz Cannabis is the retail branch of one of Michigan's largest growing vertically integrated cannabis companies. Its latest store will be opening in in Owosso's Downtown Historic District, serving both the medical and recreational market.</p><p>Oz Cannabis is looking for the right leadership team to lead their brand new Owosso store, which will be its fifth retail location in Michigan.</p><p>The manager is responsible for handling the day-to-day operations in accordance with state, local, and regulatory compliance standards.</p><p>The manager must provide support to his or her's team by by managing schedules, training, implementing policy and procedure, and keeping up to date with the latest industry trends and information.</p><p>1-2 years of experience in retail management in the marijuana industry is required. The manager must have a thorough understanding of METRC and MRA compliance as applicable to company operations.</p><p>Core Job Duties</p><p>Identify and remove bottlenecks in operations Ensure there is proper communication between assigned location and leadership Use store data to make informed decisions Conduct Monthly Team Meetings Assist employees with sales rushes Monitor and train employees to be more sales oriented Ensure all SOPs are being followed correctly by all employees and ensure accountability and reporting Receive product from vendors Hire employees as needed and process all new hire paperwork and background checks Conduct employee training Discipline and remove substandard employees Discipline employees when appropriate Ensure customer service is at the highest level Resolve customer service issues when problems arise from live feedback from customers or poor reviews on online listings Test employees on product knowledge Increase phone sales and up-selling Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations</p><p><b>Qualifications</b></p><p>High school education or equivalent experience 2+ years' store management experience in cannabis operations Customer centric with a positive attitude</p><p><b>Job Type:</b></p><p>Full-time</p><p><b>Pay:</b></p><p>$30,000.00 - $50,000.00 per year</p></div>","company":{"companyType":"Private/Established","name":"MGMT 10","logoUrl":"/logos/managment-10-85faf020bd48a185137936a37b6d3766.jpeg"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/mgmt-10/cannabis-store-manager/51496b6bae06cafd4f56d9f9a7caf86a","title":"Cannabis Store Manager","hash":"51496b6bae06cafd4f56d9f9a7caf86a","postingUrl":"https://us.bebee.com/job/20210915-f817869f08be4b8db57984522566ed09"},{"employmentType":"Full-time, Permanent","postedOn":"5 days ago","description":"<div><p>In N Out Cannabis Discounter Cochrane will be a leading retail store providing top line products at highly competitive pricing.</p><p>Job Types: Full-time, Permanent</p><p>Salary: $15.00-$18.00 per hour</p><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Night shift</li><li>Weekends</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"In N Out Cannabis Discounter (Cochrane)"},"location":{"country":"Canada","address":"Cochrane, AB","city":"Cochrane","stateProvince":"AB"},"frontendLink":"/job-posting/in-n-out-cannabis-discounter-cochrane/cannabis-retail-store-assistant-manager/d772d8cf46f18dcd312090cc653779c2","title":"Cannabis retail store assistant manager","hash":"d772d8cf46f18dcd312090cc653779c2","postingUrl":"https://ca.indeed.com/job/cannabis-retail-store-assistant-manager-90c98330fa1de310"},{"postedOn":"4 days ago","description":"<div><div><div><p><b>WHO YOU ARE</b></p><p>The Emjay team is made up of hard-working, innovative, collaborative, and creative individuals who are passionate about expanding access to cannabis and are committed to building a more equitable cannabis industry as legalization efforts move forward.</p><p>We're looking for disciplined cannabis enthusiasts who can't learn enough about this awe-inspiring plant and are endlessly passionate about sharing its benefits with as many people as possible.</p><p>If you geek out hard on the latest developments in terp testing, love explaining the difference between live resin and live rosin, and have been known to get into a good-natured debate about the nuances of THC percentages, we want to hear from you.</p><p>Years of expertise isn't a must for every position we offer, but enthusiasm and a willingness to learn are.</p></div><p>As store manager, you will manage the department managers at our Flagship Dispensary on Fairfax. Your primary focus will be to hire and train each and every employee on-site to provide best-in-class customer service.</p><p>You will bring with you the experience to coach the sales team on customer engagement, up-selling, and retention strategies.</p><p>You will drive the efficiency of our support teams who are dedicated to keeping things running smoothly by tracking performance metrics in real-time and adjusting to the growth of the business.</p><p><b>You should be proficient in:</b></p><ul><li>Team Management - coaching mentality, you build teams up and provide actionable feedback.</li><li>Compliance - You know the regulations like the back of your hand and find creative ways to work with the limitations</li><li>Retail Experience - You have a track record of managing top performance locations or teams in the cannabis or other fast-paced retail spaces</li><li>Delivery Experience - You understand the needs of a cannabis delivery service and the flow of shared workspace for both retail and delivery inventory management.</li><li>Inventory Management - You are comfortable learning 100's of products and keeping your sales team abreast of the menu and market trends</li><li>Navigating multiple channels of communication throughout your day and week, as well as reporting information to both the executive and associate levels.</li></ul><p><b>Your day to day will look like this:</b></p><ul><li>Ensure your store is adequately staffed by the department and within budget.</li><li>Track costs and labor on a daily/weekly basis</li><li>Manage and organize employee disciplinary action forms, escalate issues and needs from staff to HR or Chief of Staff, if necessary.</li><li>Own non-cannabis inventory management of supplies (exit bags, PPE, rolling papers, clothing merchandise)</li><li>Cash handling across all departments, you will manage and balance cash flow as needed for vendor payments, bank deposits, cash tills, etc.</li></ul><p><b>Your week will look like this:</b></p><ul><li>Maintain a consistent level of communication between assistant store managers in order to track weekly/monthly goals.</li><li>Coordinate sales incentives and promotions across various departments to ensure smooth rollouts.</li><li>Addressing gaps in product knowledge, service, and customer fall-off points will be critical. You will relay challenges, customer feedback on a weekly basis with suggestions for improvement and report back to management as needed.</li></ul><ul><li>Schedule PADs and Sales staff product training sessions.</li><li>Cash Management and Reconciliation</li><ul><li>Cash pickups</li><li>Change requests</li><li>Weekly Reporting on cash discrepancies</li></ul></ul><p><b>Requirements:</b></p><ul><li>5+ years of Retail Management Experience (Min 1 year in Cannabis)</li><li>Track Record of High Sales Performance</li><li>Experience managing multiple departments</li><li>Proved Experience building, managing, and retaining strong teams</li><li>Customer Obsessed Mentality</li><li>Master communicator, written and verbal</li><li>Background in sales (showroom or high volume)</li></ul><div><p><b>WHO WE ARE</b></p><p>Emjay is a cannabis delivery service and collection of dispensaries that delivers the highest standard of high. Our mission is to provide an experience that is trustworthy, comprehensive, accessible, and highly convenient—for seasoned consumers, first-time fliers, and everyone in between.</p><p>Founded in 2019, Emjay delivers in three locations (Los Angeles, San Diego, and San Francisco) with plans on expansion!</p><p><b>BENEFITS</b></p><p>At Emjay, you'll receive:</p><ul><li>Excellent health coverage for you and your family</li><li>Generous paid time off</li><li>Holiday pay at 1.5x</li><li>Employee discount on our products</li></ul></div></div><p></p></div>","company":{"companyType":"Public/Established","name":"Emjay"},"location":{"country":"United States","address":"Los Angeles, CA 90036","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/emjay/fairfax-store-manager/11f0095fdc087878bb39e88e68461370","title":"Fairfax Store Manager","hash":"11f0095fdc087878bb39e88e68461370","postingUrl":"https://www.indeed.com/job/fairfax-store-manager-b4c1cf85c3395784"}]