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Patient Care Advisor

FlowerHire Northampton, MA, USA $26k - $110k - Full-time
Apply Now Copy link

A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine. Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.

The main responsibilities of a Medical Dispensary Associate include:

• Assist patients in a customer-facing, intimate retail environment

• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs

• Ensure sales floor is properly stocked and presence of the store is well maintained

• Own responsibility for remaining up-to-date with product knowledge

• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction

• Coordinate return and exchanges in accordance with company policy

• Print return/exchange forms for all stations and delivery

• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges

• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints

• Promote a work environment that is positive, communicative, patient-oriented, and compliant

Required Skills

• Consistent demonstration of excellent customer service skills

• High school diploma, or equivalent

• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system

• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences

Desired Skills

• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience

• Previous experience with POS systems

• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

About Careers in Cannabis

Welcome to the Careers in Cannabis network.

By creating your Careers in Cannabis X Profile™, you take the first step towards finding your next job opportunity – and career step – in the fast-growing cannabis industry.

Built from the ground up for the industry, the Careers in Cannabis platform is designed to make the process of finding your next gig intuitive. Through our matching technology, you can easily assess your personal fit for various skills and roles across the cannabis industry.

Your profile provides immediate access to good local job openings, and you will be notified of new job openings immediately as companies post to CareersinCannabis.com.

You’re harvesting the power of X Profile™ to find your fit and your future gig.

Benefits

Equal opportunity employer

Careers in Cannabis is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law

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Through our matching technology, you can easily assess your personal fit for various skills and roles across the cannabis industry.</p><p>Your profile provides immediate access to good local job openings, and you will be notified of new job openings immediately as companies post to CareersinCannabis.com.</p><p>You’re harvesting the power of X Profile™ to find your fit and your future gig.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>Careers in Cannabis is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law</p></div>","company":{"companyType":"Private/Growth","name":"FlowerHire","logoUrl":"/logos/flowerhire-de3bfde5362e9dec37f0eb36f4c1951a.jpeg"},"location":{"country":"United States","address":"Northampton, MA, USA","city":"Northampton","stateProvince":"MA"},"frontendLink":"/job-posting/flowerhire/patient-care-advisor/baeff408d9edf6c5f55746e9e5ecfc70","title":"Patient Care Advisor","category":"Professional, Scientific, and Technical Services","hash":"baeff408d9edf6c5f55746e9e5ecfc70","postingUrl":"https://cannabisjobs.net/job/48120/patient-care-advisor/","salary":"$26k - $110k"},{"salaries":[{"salaryStart":"$26k","salaryEnd":"$110k","currency":"US","source":"ZipRecruiter","position":"Healthcare Advisor","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Healthcare-Advisor-Make-a-Week--in-Massachusetts"},{"salaryStart":"$45k","salaryEnd":"$120k","currency":"US","source":"Glassdoor","position":"Elder Care Advisor","type":"per year","url":"https://www.glassdoor.com/Salaries/boston-elder-care-advisor-salary-SRCH_IL.0,6_IM109_KO7,25.htm"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"1 day ago","description":"<div><p>A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. 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Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!</p><p><b>Responsibilities</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p><b>• Complete duties assigned during scheduled shift including:</b></p><p>• Correct cash handling and discount application</p><p>• Verification of proper paperwork, documentation and ID for patients</p><p>• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</p><p>• Maintenance of hard copy files (when required)</p><p>• Assist in verifying order deliveries for accuracy</p><p>• Security measures and safety compliance</p><p>• Maintain visitor log</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p><b>Qualifications</b></p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• High school diploma, or equivalent</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Previous experience with POS systems</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies - previous knowledge a HUGE plus!</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>Additional Requirements</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks.</p><p>• Possess valid driver's license or state ID.</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry.</p><p>Working Conditions</p><p>• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</p><p>Category</p><p>Healthcare Support Workers, All Other</p><p><b>Education</b></p><p>High School or Equivalent</p><p><b>Experience</b></p><p>1 to 20+ years</p><p>Job type</p><p>Full time</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Monroeville, IN, USA","city":"Monroeville","stateProvince":"IN"},"frontendLink":"/job-posting/green-thumb-industries/patient-care-specialist/10bf4ed5695bca2e20984c7b19d51569","title":"Patient Care Specialist","category":"Manufacturing","hash":"10bf4ed5695bca2e20984c7b19d51569","postingUrl":"https://www.snagajob.com/jobs/669914193","salary":"$20k - $35k"},{"salaries":[{"salaryStart":"$76k","salaryEnd":"$120k","currency":"US","source":"Salary.com","position":"Patient Care Coordinator","type":"per year","url":"https://www.salary.com/research/salary/alternate/patient-care-coordinator-salary/philadelphia-pa"},{"salaryStart":"$24k","salaryEnd":"$43k","currency":"US","source":"ZipRecruiter","position":"Patient Care Coordinator","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Patient-Care-Coordinator-Salary-in-Philadelphia,PA"},{"salaryStart":"$15","salaryEnd":"$16","currency":"US","source":"Glassdoor","position":"Patient Care Coordinator","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/TerraVida-Holistic-Centers-Patient-Care-Coordinator-Philadelphia-Hourly-Pay-EJI_IE2939729.0,26_KO27,51_IL.52,64_IM676.htm"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"4 days ago","description":"<div><p>Terra Vida Holistic Centers is the premier provider of medical marijuana services and pharmaceutical-grade products to qualifying patients in our 3 suburban Philadelphia locations, Sellersville, Abington, and Malvern. TerraVida Holistic Centers is committed to a diverse and inclusive workplace. Our mission is to make a difference in patients lives through compassionate patient centered care by acting with integrity and professionalism in a safe and supportive environment. We are seeking Patient Care Coordinators to work in all three (3) of our dispensary locations. Your skills in customer satisfaction and data management are transferable to this position. You will work with patients to deliver the highest level of customer service quality to the patient while ensuring they are within the recommending doctor s instruction according to Pennsylvania law.</p><p>As an employer, TerraVida Holistic Centers maintains a commitment to provide equal access to employment. TerraVida Holistic Centers values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.</p><p>EOE/M/F/D/V</p><p>Associated topics: cardiac, care technician, caregiver, certified medication aide, dialysis, labor delivery, lds, nursing assistant, patient care, stp</p></div>","company":{"companyType":"Private/Established","name":"TerraVida Holistic Centers","logoUrl":"/logos/terra-vida-holistic-center-2f9727d09622dfc47f09fb36901e9275.png"},"location":{"country":"United States","address":"Philadelphia, PA, USA","city":"Philadelphia","stateProvince":"PA"},"frontendLink":"/job-posting/terravida-holistic-centers/patient-care-coordinator/dbc266cb19a5b0f470afda37d6e28326","title":"Patient Care Coordinator","category":"Retail","hash":"dbc266cb19a5b0f470afda37d6e28326","postingUrl":"https://www.rapidinterviews.com/job/patient-care-coordinator-with-terravida-holistic-centers-in-philadelphia-j2c-1946","salary":"$76k - $120k"},{"salaries":[{"salaryStart":"$43k","salaryEnd":"$51k","currency":"US","source":"Glassdoor","position":"Healthcare Advisor","type":"per year","url":"https://www.glassdoor.com/Salary/Optum-Healthcare-Advisor-Minneapolis-Salaries-EJI_IE2409113.0,5_KO6,24_IL.25,36_IM567.htm"},{"salaryStart":"$28k","salaryEnd":"$100k","currency":"US","source":"ZipRecruiter","position":"Health Advisor","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Health-Advisor-Make-a-Year-in-Saint-Paul,MN"},{"salaryStart":"$36k","salaryEnd":"$71k","currency":"US","source":"Salary.com","position":"Career Services Advisor","type":"per year","url":"https://www.salary.com/research/salary/recruiting/career-services-advisor-salary/minneapolis-mn"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"3 days ago","description":"<div><p>A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine. Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.</p><p><b>The main responsibilities of a Medical Dispensary Associate include:</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p>• Coordinate return and exchanges in accordance with company policy</p><p>• Print return/exchange forms for all stations and delivery</p><p>• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p>Required Skills</p><p>• Consistent demonstration of excellent customer service skills</p><p>• High school diploma, or equivalent</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>Desired Skills</p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• Previous experience with POS systems</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>About Careers in Cannabis</p><p>Welcome to the Careers in Cannabis network.</p><p>By creating your Careers in Cannabis X Profile™, you take the first step towards finding your next job opportunity – and career step – in the fast-growing cannabis industry.</p><p>Built from the ground up for the industry, the Careers in Cannabis platform is designed to make the process of finding your next gig intuitive. Through our matching technology, you can easily assess your personal fit for various skills and roles across the cannabis industry.</p><p>Your profile provides immediate access to good local job openings, and you will be notified of new job openings immediately as companies post to CareersinCannabis.com.</p><p>You’re harvesting the power of X Profile™ to find your fit and your future gig.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>Careers in Cannabis is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law</p></div>","company":{"companyType":"Private/Growth","name":"FlowerHire","logoUrl":"/logos/flowerhire-de3bfde5362e9dec37f0eb36f4c1951a.jpeg"},"location":{"country":"United States","address":"Minneapolis, MN, USA","city":"Minneapolis","stateProvince":"MN"},"frontendLink":"/job-posting/flowerhire/patient-care-advisor/c574e66ff03d068e4b02772e9952722b","title":"Patient Care Advisor","category":"Professional, Scientific, and Technical Services","hash":"c574e66ff03d068e4b02772e9952722b","postingUrl":"https://tarta.ai/j/3194dnwBPV406l6XqV3D-patient-care-advisor-in-minneapolis-minnesota-at-flowerhire","salary":"$43k - $51k"},{"salaries":[{"salaryStart":"$29k","salaryEnd":"$50k","currency":"US","source":"Glassdoor","position":"Patient Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/mount-sinai-patient-service-representative-salary-SRCH_IL.0,11_IC1132340_KO12,42.htm"},{"salaryStart":"$22k","salaryEnd":"$34k","currency":"US","source":"ZipRecruiter","position":"Patient Care Associate","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Patient-Care-Associate-Salary-in-Yonkers,NY"},{"salaryStart":"$31k","salaryEnd":"$47k","currency":"US","source":"Monster","position":"Client Service Representative / Associate","type":"per year","url":"https://www.monster.com/salary/q-client-service-representative-associate-l-pittsfield-ma"}],"employmentType":"Part-time","function":["Medical"],"postedOn":"2 days ago","description":"<div><p>Position: NY - Patient Care Representative (Part-Time)</p><p>Location: Slingerlands</p><p>Company Description</p><p>Join the movement!</p><p>Pharma</p><p>Cann, one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?</p><p>We're grounded and growing. Based in Chicago, Pharma</p><p>Cann operates thirteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit .</p><p><b>Job Description</b></p><p>Under the supervision of the Pharmacist General Manager, the Patient Care Representative (PCR) will assist the general manager and assistant general manager in all administrative, clinical and operational functions within a fast-paced, clinically-oriented, environment. The PCR will educate patients/caregivers on medical marijuana products under the direct supervision of a pharmacist. The PCR will promote a work environment that is positive, patient service-oriented and compliant within the guidelines of the state and company.</p><p>The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about medical cannabis.</p><p>Duties and responsibilities or (Essential Functions)</p><p>Assist pharmacist manager in filling practitioner recommendations, and filing state required documentation based on Compassionate Care Act guidelines.</p><p>Electronically file documents into member file folders, set up files for new members, and audit files to ensure that information is accurately filed.</p><p>Perform the timely triage of documents and steam-line tasks appropriately to the Pharmacists.</p><p>Answer phone calls from patients, schedule appointments, and any other functions necessary for Dispensary operations.</p><p>Process recommendations for patients under the direct supervision of a Pharmacist.</p><p>Prepare and provide support in all (onsite and desk) audit activities related to Dispensary Unit.</p><p>Assist in education and ringing out of patients.</p><p>Accountable for accurately utilizing Pharma</p><p>Cann's Point of Sale system.</p><p>Assist in the check in process in the Dispensary.</p><p>Provides outstanding patient spire patient confidence and create patient loyalty.</p><p>Develop knowledge of various products and the NYS Medical Marijuana Program and Federal law regarding medical cannabis.</p><p>Execute Pharma</p><p>Cann's dispensary protocols including safety plies with all security and legal requirements.</p><p>Act as a safety officer.</p><p>Ensure the store is well maintained.</p><p>Exceptional people skills.</p><p>Back up Courier and OSS roles as required. Couriers are required to hold a current driver license and maintain a good driving record.</p><p>Other duties as assigned by the General Manager. Strong Computer based skills.</p><p><b>Qualifications</b></p><p>Compassionate and strong work ethic</p><p>A high school diploma or higher and 2+ years of work experience. Experience in a retail, high level customer service company, and/or managed care/health care organization preferred.</p><p>Proven track record in ability to cultivate long- term patient/customer relationships</p><p>Previous dispensing, retail or patient service experience preferred</p><p>Exceptional patient service skills; experience in health care related field is a plus</p><p>Desire to learn about our products in order to assist patients</p><p>Knowledge of basic computer skills, Point of Sale software and cash management is a must</p><p>Strong attention to detail and must have a team-player mentality</p><p>Ability to deal with problems and resolve in a professional manner</p><p>Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts</p><p>Must be 21 years of age and pass a background check.</p><p>Working conditions</p><p>Job may require regular weekend and evening shifts.</p><p>May be required to drive in snow, rainy or difficult conditions.</p><p>May be tasked to deal with difficult clients.</p><p>May be required to stand for long periods.</p><p>Physical requirements</p><p>Can lift at least 50 pounds</p><p>Ability to withstand long hours working on a computer</p><p>Ability to move quickly within the facility</p><p>Additional Information</p><p>All your information will be kept confidential according to EEO guidelines.</p><p>Pharma</p><p>Cann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available</p></div>","company":{"website":"pharmacann-illinois.com","companyType":"Established","name":"PharmaCannis"},"location":{"country":"United States","address":"Slingerlands, NY, USA","city":"Slingerlands","stateProvince":"NY"},"frontendLink":"/job-posting/pharmacannis/ny-patient-care-representative-part-time/bec6b593e09af9bdfe4996a28ae565f4","title":"NY - Patient Care Representative​/Part-Time","category":"Medical & Healthcare","hash":"bec6b593e09af9bdfe4996a28ae565f4","postingUrl":"https://www.learn4good.com/jobs/new-york/healthcare/651455569/e/","salary":"$29k - $50k"},{"salaries":[{"salaryStart":"$22k","salaryEnd":"$36k","currency":"US","source":"ZipRecruiter","position":"Patient Care Specialist","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Patient-Care-Specialist-Salary--in-Pennsylvania"},{"salaryStart":"$8.00","salaryEnd":"$16.00","currency":"US","source":"Glassdoor","position":"Patient Care Technician","type":"per hour","url":"https://www.glassdoor.com/Salaries/harrisburg-patient-care-technician-salary-SRCH_IL.0,10_IM369_KO11,34.htm"},{"salaryStart":"$14","salaryEnd":"$21","currency":"US","source":"Economic Research Institute","position":"Patient Care Technician","type":"per hour","url":"https://www.erieri.com/salary/job/patient-care-technician/united-states/pennsylvania/philadelphia"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"6 days ago","description":"<div><p><b>Job Description</b></p><p>The Role</p><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!</p><p><b>Responsibilities</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p><b>• Complete duties assigned during scheduled shift including:</b></p><p>• Correct cash handling and discount application</p><p>• Verification of proper paperwork, documentation and ID for patients</p><p>• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</p><p>• Maintenance of hard copy files (when required)</p><p>• Assist in verifying order deliveries for accuracy</p><p>• Security measures and safety compliance</p><p>• Maintain visitor log</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p><b>Qualifications</b></p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• High school diploma, or equivalent</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Previous experience with POS systems</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies - previous knowledge a HUGE plus!</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>Additional Requirements</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks.</p><p>• Possess valid driver's license or state ID.</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry.</p><p>Working Conditions</p><p>• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</p><p>Category</p><p>Healthcare Support Workers, All Other</p><p><b>Education</b></p><p>High School or Equivalent</p><p><b>Experience</b></p><p>1 to 20+ years</p><p>Job type</p><p>Full time</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Dover, PA, USA","city":"Dover","stateProvince":"PA"},"frontendLink":"/job-posting/green-thumb-industries/patient-care-specialist/4dd40afac1ecb127487968562a32fbbf","title":"Patient Care Specialist","category":"Manufacturing","hash":"4dd40afac1ecb127487968562a32fbbf","postingUrl":"https://www.snagajob.com/jobs/668996310","salary":"$22k - $36k"},{"employmentType":"Part-time","function":["Medical"],"postedOn":"3 days ago","description":"<div><p>Who we are</p><p>Here at Green Goods (Vireo Health), our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences. Vireo is proud to have one of the most diverse workforces in cannabis, promoting diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales &amp; Marketing, we are hiring people who share our vision and passion for improving people s lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about you!</p><p>What you will do</p><p>We are seeking an energetic and flexible Part-Time Patient Care Coordinator to join our growing dynamic team. A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment.</p><p>Highlighted Responsibilities</p><p>• Participates in our startup team to help educate and safely deliver medication to medical cannabis patients.</p><p>• Assists patients and caregivers through the dispensary process/experience</p><p>• Helps to trains other team members in the use of cannabis-based medicines</p><p>• Completes operational requirements by maintaining an organized work flow; verifying preparation and labeling of medications, verifying order entries and charges</p><p>• Must comply with all state laws and regulations</p><p>• Participates in recordkeeping and reporting necessary for State Compliance</p><p>• Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing</p><p>• Works on company initiatives to achieve set goals and performance indicators</p><p>• Educates patients on the proper use and storage of medical cannabis medications</p><p>• Assists patients in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a provider s recommendation</p><p>• Provides exceptional customer service to patients, potential patients, caregivers, and providers</p><p>• Maintains cash register and accountability for assigned drawer</p><p>• Completes opening/closing procedures as assigned</p><p>• Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries</p><p>• Assists with the incoming orders, shipments, and deliveries of supplies</p><p>• Attends staff meetings, continuing education, as directed</p><p>• Maintains and safeguards entrusted confidential information</p><p>• Works with eCommerce platform to review and approve online orders and patient accounts</p><p>• Assists patients in utilizing the eCommerce platform in order to obtain medical cannabis medications</p><p>• Performs other duties as assigned.</p><p><b>Qualifications</b></p><p>• A high school diploma and 1-3 years experience in a retail environment</p><p>• Proficiency with MS Office required</p><p>• Experience working in a healthcare setting is preferred</p><p>• Excellent communication skills, verbal and written</p><p>• Ability to work in a team environment, as well as independently</p><p>• Ability to handle multiple tasks simultaneously</p><p>• Ability to work in a fast-paced environment</p><p>• Adaptable to change in the work environment</p><p>• At least 21 years of age as required by law</p><p>• Ability to pass background check and drug test as required by law (positive marijuana test is acceptable if applicant is a Maryland certified medical cannabis patient)</p><p>EEO Statement</p><p>Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com</p></div>","company":{"website":"vireohealth.com","companyType":"Private/Established","name":"Vireo Health Inc.","logoUrl":"/logos/vireo-health-125544955cfe8cdd68bc5cddd679f996.png"},"location":{"country":"United States","address":"Baltimore, MD, USA","city":"Baltimore","stateProvince":"MD"},"frontendLink":"/job-posting/vireo-health-inc/budtender-patient-care-coordinator-part-time/2602d4ef32c8131ed4eec31bc3f9b2a6","title":"Budtender Patient Care Coordinator Part-Time","category":"Medical & Healthcare","hash":"2602d4ef32c8131ed4eec31bc3f9b2a6","postingUrl":"https://www.glassdoor.com/job-listing/budtender-patient-care-coordinator-part-time-vireo-health-JV_IC1153527_KO0,44_KE45,57.htm?jl=4164212312"},{"function":["Medical"],"postedOn":"7 days ago","description":"<div><div><h2><b>The Role</b></h2><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!</p><h2><b>Responsibilities</b></h2><ul><li>Assist patients in a customer-facing, intimate retail environment</li><li>Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs</li><li>Ensure sales floor is properly stocked and presence of the store is well maintained</li><li>Own responsibility for remaining up-to-date with product knowledge</li><li>Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</li><li>Complete duties assigned during scheduled shift including:<ul><li>Correct cash handling and discount application</li><li>Verification of proper paperwork, documentation and ID for patients</li><li>Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</li><li>Maintenance of hard copy files (when required)</li><li>Assist in verifying order deliveries for accuracy</li><li>Security measures and safety compliance</li><li>Maintain visitor log</li></ul></li><li>Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</li><li>Promote a work environment that is positive, communicative, patient-oriented, and compliant</li></ul><h2><b>Qualifications</b></h2><ul><li>1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</li><li>High school diploma, or equivalent</li><li>Consistent demonstration of excellent customer service skills</li><li>Previous experience with POS systems</li><li>Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!</li><li>Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</li><li>Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</li><li>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</li></ul><h2><b>Additional Requirements</b></h2><ul><li>Must be 21 years or older</li><li>Must pass any and all required background checks.</li><li>Possess valid driver's license or state ID.</li><li>Must be and remain compliant with all legal or company regulations for working in the industry.</li></ul><h2><b>Working Conditions</b></h2><ul><li>While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</li><li>PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</li><li>Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</li></ul></div></div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Monroeville, PA","city":"Monroeville","stateProvince":"PA"},"frontendLink":"/job-posting/green-thumb/patient-care-specialist/8496a694af8a2d6cd1cffb873825a3e7","title":"Patient Care Specialist","category":"Professional, Scientific, and Technical Services","hash":"8496a694af8a2d6cd1cffb873825a3e7","postingUrl":"https://www.indeed.com/job/patient-care-specialist-c264507b83ebcafc"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"4 days ago","description":"<div><p>Company DescriptionJoin the movement!PharmaCann, one of the nation s leading cannabis companies, is changing the way people view cannabis.</p><p>Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter.</p><p>With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment.</p><p>Are you ready to join the movement?We re grounded and growing.</p><p>Based in Chicago, PharmaCann operates thirteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast.</p><p>For more information about our company, please visit .Job DescriptionUnder the supervision of the Pharmacist General Manager, the Patient Care Representative (PCR) will assist the general manager and assistant general manager in all administrative, clinical and operational functions within a fast-paced, clinically-oriented, environment.</p><p>The PCR will educate patients/caregivers on medical marijuana products under the direct supervision of a pharmacist.</p><p>The PCR will promote a work environment that is positive, patient service-oriented and compliant within the guidelines of the state and company.</p><p>The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about medical cannabis.Duties And Responsibilities Or (Essential Functions)Assist pharmacist manager in filling practitioner recommendations, and filing state required documentation based on Compassionate Care Act guidelines.Electronically file documents into member file folders, set up files for new members, and audit files to ensure that information is accurately filed.Perform the timely triage of documents and steam-line tasks appropriately to the Pharmacists.Answer phone calls from patients, schedule appointments, and any other functions necessary for Dispensary operations.Process recommendations for patients under the direct supervision of a Pharmacist.Prepare and provide support in all (onsite and desk) audit activities related to Dispensary Unit.Assist in education and ringing out of patients.Accountable for accurately utilizing PharmaCann s Point of Sale system.Assist in the check in process in the Dispensary.Provides outstanding patient spire patient confidence and create patient loyalty.Develop knowledge of various products and the NYS Medical Marijuana Program and Federal law regarding medical cannabis.Execute PharmaCann s dispensary protocols including safety plies with all security and legal requirements.Act as a safety officer.Ensure the store is well maintained.Exceptional people skills.Back up Courier and OSS roles as required.</p><p>Couriers are required to hold a current driver license and maintain a good driving record.Other duties as assigned by the General Manager.</p><p>Strong Computer based skills.QualificationsCompassionate and strong work ethicA high school diploma or higher and 2+ years of work experience.</p><p>Experience in a retail, high level customer service company, and/or managed care/health care organization preferred.Proven track record in ability to cultivate long- term patient/customer relationshipsPrevious dispensing, retail or patient service experience preferredExceptional patient service skills; experience in health care related field is a plusDesire to learn about our products in order to assist patientsKnowledge of basic computer skills, Point of Sale software and cash management is a mustStrong attention to detail and must have a team-player mentalityAbility to deal with problems and resolve in a professional mannerMust be able to accommodate scheduling expectations including weekend, evening, and holiday shiftsSuccessfully pass pre-employment (post offer) background checkWorking conditionsJob may require regular weekend and evening shifts.May be required to drive in snow, rainy or difficult conditions.May be tasked to deal with difficult clients.May be required to stand for long periods.Physical RequirementsCan lift at least 50 poundsAbility to withstand long hours working on a computerAbility to move quickly within the facilityAdditional InformationAll your information will be kept confidential according to EEO guidelines.PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.</p><p>We value diversity, military service, and law enforcement experience.</p><p>Compensation is competitive and will be commensurate with experience.</p><p>Benefits are available.</p><p>Associated topics: care, certified, certified home health aide, certified medication aide, certified residential medication aide, dialysis, gmc, home health aide, lds, pcs</p></div>","company":{"website":"pharmacann-illinois.com","companyType":"Private/Established","name":"Pharmacann LLC","logoUrl":"/logos/pharmacann-029ac0f0fa59d2a1d470201708a5f852.png"},"location":{"country":"United States","address":"Rochester, NY, USA","city":"Rochester","stateProvince":"NY"},"frontendLink":"/job-posting/pharmacann-llc/ny-patient-care-representative-pt-and-ft-opportunities/608f6a3986f29ae13f5f703d016aff7d","title":"NY - Patient Care Representative (PT and FT Opportunities)","category":"Retail","hash":"608f6a3986f29ae13f5f703d016aff7d","postingUrl":"https://tarta.ai/j/clqqdHwBPV406l6XzHZP-ny-patient-care-representative-pt-and-ft-opportunities-in-rochester-ny-at-pharmacann-llc"},{"salaries":[{"salaryStart":"$33k","salaryEnd":"$44k","currency":"US","source":"Salary.com","position":"Health Care Specialist","type":"per year","url":"https://www.salary.com/research/salary/posting/health-care-specialist-salary/reno-nv"},{"salaryStart":"$33k","salaryEnd":"$35k","currency":"US","source":"Glassdoor","position":"Referral Specialist","type":"per year","url":"https://www.glassdoor.com/Salary/Renown-Health-Referral-Specialist-Reno-Salaries-EJI_IE296048.0,13_KO14,33_IL.34,38_IM721.htm"},{"salaryStart":"$23k","salaryEnd":"$37k","currency":"US","source":"ZipRecruiter","position":"Behavioral Health Technician","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Behavioral-Health-Technician-Salary-in-Reno,NV"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"6 days ago","description":"<div><p><b>Job Description</b></p><p>The Role</p><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!</p><p><b>Responsibilities</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p><b>• Complete duties assigned during scheduled shift including:</b></p><p>• Correct cash handling and discount application</p><p>• Verification of proper paperwork, documentation and ID for patients</p><p>• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</p><p>• Maintenance of hard copy files (when required)</p><p>• Assist in verifying order deliveries for accuracy</p><p>• Security measures and safety compliance</p><p>• Maintain visitor log</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p><b>Qualifications</b></p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• High school diploma, or equivalent</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Previous experience with POS systems</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies - previous knowledge a HUGE plus!</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>Additional Requirements</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks.</p><p>• Possess valid driver's license or state ID.</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry.</p><p>Working Conditions</p><p>• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</p><p>Category</p><p>Customer Service Representatives</p><p><b>Education</b></p><p>High School or Equivalent</p><p><b>Experience</b></p><p>1 to 20+ years</p><p>Job type</p><p>Part time</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Reno, NV, USA","city":"Reno","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries/patient-care-specialist-part-time/21897df8308c5d04c8bba996969eb46d","title":"Patient Care Specialist - Part-Time","category":"Manufacturing","hash":"21897df8308c5d04c8bba996969eb46d","postingUrl":"https://www.snagajob.com/jobs/661620981","salary":"$33k - $44k"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"8 days ago","description":"<div><p>Our client, a medical cannabis dispensary based in Hagerstown, Maryland, is expanding their team and needs to add patient care advisor/budtenders to their staff. The ideal candidate should be friendly, upbeat, passionate, and knowledgeable about the benefits of Cannabis medicine. Patient care advisors are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.</p><p>The main responsibilities of a patient care advisor include:</p><ul><li>Assist patients in a customer-facing, retail environment</li><li>Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</li><li>Ensure sales floor is well maintained</li><li>Own responsibility for remaining up-to-date with product knowledge</li><li>Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</li><li>Coordinate return and exchanges in accordance with company policy</li><li>Print return/exchange forms for all stations and delivery</li><li>Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges</li><li>Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</li><li>Promote a work environment that is positive, communicative, patient-oriented, and compliant</li></ul><p>Required Skills</p><ul><li>Consistent demonstration of excellent customer service skills</li><li>High school diploma, or equivalent</li><li>Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</li><li>Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</li></ul><p>Desired Skills</p><ul><li>1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</li><li>Previous experience with POS systems</li><li>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</li></ul><p>Job Type: Full-time</p><p>Pay: $13.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Seed Staffing Group, LLC"},"location":{"country":"United States","address":"Hagerstown, MD 21740","city":"Hagerstown","stateProvince":"MD"},"frontendLink":"/job-posting/seed-staffing-group-llc/patient-care-advisor-budtender/8e5d519c68cad342042e8055c6e2ce35","title":"Patient Care Advisor/Budtender","category":"Retail","hash":"8e5d519c68cad342042e8055c6e2ce35","postingUrl":"https://www.indeed.com/job/patient-care-advisorbudtender-9a9b5d3b7a47c168"},{"function":["Medical"],"postedOn":"9 days ago","description":"<div><div><h2><b>The Role</b></h2><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!</p><h2><b>Responsibilities</b></h2><ul><li>Assist patients in a customer-facing, intimate retail environment</li><li>Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs</li><li>Ensure sales floor is properly stocked and presence of the store is well maintained</li><li>Own responsibility for remaining up-to-date with product knowledge</li><li>Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</li><li>Complete duties assigned during scheduled shift including:<ul><li>Correct cash handling and discount application</li><li>Verification of proper paperwork, documentation and ID for patients</li><li>Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</li><li>Maintenance of hard copy files (when required)</li><li>Assist in verifying order deliveries for accuracy</li><li>Security measures and safety compliance</li><li>Maintain visitor log</li></ul></li><li>Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</li><li>Promote a work environment that is positive, communicative, patient-oriented, and compliant</li></ul><h2><b>Qualifications</b></h2><ul><li>1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</li><li>High school diploma, or equivalent</li><li>Consistent demonstration of excellent customer service skills</li><li>Previous experience with POS systems</li><li>Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!</li><li>Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</li><li>Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</li><li>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</li></ul><h2><b>Additional Requirements</b></h2><ul><li>Must be 21 years or older</li><li>Must pass any and all required background checks.</li><li>Possess valid driver's license or state ID.</li><li>Must be and remain compliant with all legal or company regulations for working in the industry.</li></ul><h2><b>Working Conditions</b></h2><ul><li>While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</li><li>PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</li><li>Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</li></ul></div></div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Warwick, RI 02888","city":"Warwick","stateProvince":"RI"},"frontendLink":"/job-posting/green-thumb/patient-care-specialist/35a14293cd25e7da38842b87ff0d7e04","title":"Patient Care Specialist","category":"Professional, Scientific, and Technical Services","hash":"35a14293cd25e7da38842b87ff0d7e04","postingUrl":"https://www.indeed.com/job/patient-care-specialist-ff7d31ba053cd199"},{"employmentType":"Part-time","function":["Medical"],"postedOn":"8 days ago","description":"<div><p>Our client, a medical cannabis dispensary based in Hagerstown, Maryland, is expanding their team and needs to add patient care advisor/budtenders to their staff. The ideal candidate should be friendly, upbeat, passionate, and knowledgeable about the benefits of Cannabis medicine. Patient care advisors are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.</p><p><b>The main responsibilities of a patient care advisor include:</b></p><p>• Assist patients in a customer-facing, retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</p><p>• Ensure sales floor is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p>• Coordinate return and exchanges in accordance with company policy</p><p>• Print return/exchange forms for all stations and delivery</p><p>• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p>Required Skills</p><p>• Consistent demonstration of excellent customer service skills</p><p>• High school diploma, or equivalent</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>Desired Skills</p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• Previous experience with POS systems</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>• environment</p></div>","company":{"name":"SEED Staffing Group"},"location":{"country":"United States","address":"Hagerstown, MD, USA","city":"Hagerstown","stateProvince":"MD"},"frontendLink":"/job-posting/seed-staffing-group/patient-care-advisor-budtender/5e2d275be261b1d3b179032353d55f88","title":"Patient Care Advisor/Budtender","category":"Retail","hash":"5e2d275be261b1d3b179032353d55f88","postingUrl":"https://www.linkedin.com/jobs/view/patient-care-advisor-budtender-at-seed-staffing-group-2740971867"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"5 days ago","description":"<div><p>The Role</p><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!</p><p><b>Responsibilities</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p><b>• Complete duties assigned during scheduled shift including:</b></p><p>• Correct cash handling and discount application</p><p>• Verification of proper paperwork, documentation and ID for patients</p><p>• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</p><p>• Maintenance of hard copy files (when required)</p><p>• Assist in verifying order deliveries for accuracy</p><p>• Security measures and safety compliance</p><p>• Maintain visitor log</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p><b>Qualifications</b></p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• High school diploma, or equivalent</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Previous experience with POS systems</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies - previous knowledge a HUGE plus!</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>Additional Requirements</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks.</p><p>• Possess valid driver's license or state ID.</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry.</p><p>Working Conditions</p><p>• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries (GTI)","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Carson City, NV, USA","city":"Carson City","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries-gti/patient-care-specialist-job-in-carson-city-gr8jobs/e9d54ef40ae4071c7fa441f3359df487","title":"Patient Care Specialist. Job in Carson City Gr8Jobs","category":"Manufacturing","hash":"e9d54ef40ae4071c7fa441f3359df487","postingUrl":"https://tarta.ai/j/U0h5bHwBPV406l6XN2dc-patient-care-specialist-job-in-carson-city-gr8jobs-in-carson-city-nevada-at-green-thumb-industries-gti"},{"function":["Medical"],"postedOn":"10 days ago","description":"<div><div><h2><b>The Role</b></h2><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!</p><h2><b>Responsibilities</b></h2><ul><li>Assist patients in a customer-facing, intimate retail environment</li><li>Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs</li><li>Ensure sales floor is properly stocked and presence of the store is well maintained</li><li>Own responsibility for remaining up-to-date with product knowledge</li><li>Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</li><li>Complete duties assigned during scheduled shift including:<ul><li>Correct cash handling and discount application</li><li>Verification of proper paperwork, documentation and ID for patients</li><li>Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</li><li>Maintenance of hard copy files (when required)</li><li>Assist in verifying order deliveries for accuracy</li><li>Security measures and safety compliance</li><li>Maintain visitor log</li></ul></li><li>Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</li><li>Promote a work environment that is positive, communicative, patient-oriented, and compliant</li></ul><h2><b>Qualifications</b></h2><ul><li>1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</li><li>High school diploma, or equivalent</li><li>Consistent demonstration of excellent customer service skills</li><li>Previous experience with POS systems</li><li>Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!</li><li>Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</li><li>Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</li><li>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</li></ul><h2><b>Additional Requirements</b></h2><ul><li>Must be 21 years or older</li><li>Must pass any and all required background checks.</li><li>Possess valid driver's license or state ID.</li><li>Must be and remain compliant with all legal or company regulations for working in the industry.</li></ul><h2><b>Working Conditions</b></h2><ul><li>While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</li><li>PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</li><li>Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</li></ul></div></div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Latrobe, PA","city":"Latrobe","stateProvince":"PA"},"frontendLink":"/job-posting/green-thumb/patient-care-specialist/bb1263af59988393cd26bd536ed993f1","title":"Patient Care Specialist","category":"Professional, Scientific, and Technical Services","hash":"bb1263af59988393cd26bd536ed993f1","postingUrl":"https://www.indeed.com/job/patient-care-specialist-d72b6ef03fa805b8"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"4 days ago","description":"<div><p>Making recommendations to patients based on their medical condition(s), budget, lifestyle, and/or desired experience. Wellness Consultants are primarily responsible for educating patients about the effects, benefits, and overall experience of our cannabis products and recommending products that best suit each patient's needs.</p></div>","company":{"companyType":"Private/Growth","name":"Natural Relief Dispensary","logoUrl":"/logos/natural-relief-dispensary-a6bee7091d1f01da7b17ee9a00a441b5.jpeg"},"location":{"country":"United States","address":"Sherwood, AR, USA","city":"Sherwood","stateProvince":"AR"},"frontendLink":"/job-posting/natural-relief-dispensary/wellness-consultant-budtender/9b0682ffefe1051b0766558a0a2808ba","title":"Wellness Consultant (Budtender)","category":"Manufacturing","hash":"9b0682ffefe1051b0766558a0a2808ba","postingUrl":"https://tarta.ai/j/8VrPdHwBPV406l6X6csw-wellness-consultant-budtender-in-sherwood-ar-at-natural-relief-dispensary"},{"employmentType":"Full-time, Part-time","function":["Medical"],"postedOn":"8 days ago","description":"<div><p><b>Marijuana Doctor is one of Florida's leading providers of medical marijuana evaluations. With over 28 locations and growing throughout the state, we serve patients with the utmost integrity, care, and compassion.</b></p><p><b>We are searching or someone who is enthusiastic, cheerful, eager, wants to learn and work hard, a team player with excellent computer and phone skills, an exceptional work ethic and shares a love and passion for our industry.</b></p><p><b>Candidates must be well organized, detail oriented, work independently and exhibit excellent phone and interpersonal customer service skills. Candidate should be confident in using computers and be able to use Google and Microsoft programs.</b></p><p><b>Duties and Responsibilities: </b></p><ul><li><b>Courteously and patiently assist patients through both the Intake and Outtake processes during scheduled doctor days.</b></li></ul><ul><li><b>Educate patients about medicinal cannabis and the state registration process.</b></li></ul><ul><li><b>Provide patients with information about CBD and sell CBD products available in the office.</b></li></ul><ul><li><b>Customer service: </b></li></ul><ul><li><b>take incoming customer calls regarding the confirmation and rescheduling of existing appointments</b></li></ul><ul><li><b>take incoming calls regarding customer service issues/questions and resolve the customer service issues</b></li></ul><ul><li><b>reach out to patients to reschedule upcoming appointments</b></li></ul><ul><li><b>Regularly review DOH website for state updates.</b></li></ul><ul><li><b>Maintain an organized filing system</b></li></ul><ul><li><b>Basic office cleaning and organization.</b></li></ul><ul><li><b>Other office duties as required.</b></li></ul><ul><li><b>Must have reliable transportation</b></li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $12.50 - $13.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Marijuana Doctor"},"location":{"country":"United States","address":"Saint Augustine, FL 32084","city":"Saint Augustine","stateProvince":"FL"},"frontendLink":"/job-posting/marijuana-doctor/patient-care-specialist-st-augustine/541a60ad7ae8f2ac491f02794c04d6a0","title":"Patient Care Specialist ( ST AUGUSTINE)","category":"Medical & Healthcare","hash":"541a60ad7ae8f2ac491f02794c04d6a0","postingUrl":"https://www.indeed.com/job/patient-care-specialist-st-augustine-24ad1ecf9b4b36d9"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p><b>We are looking to employ a knowledgeable and experienced Budtender to assist customers in selecting suitable cannabis products. The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers' questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.Budtender Responsibilities:</b></p><p>• Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</p><p>• Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.</p><p>• Processing customers' payments using the dispensary's Point of Sale (POS) system.</p><p>• Ensuring that the dispensary is clean and well-organized at all times.</p><p>• Educating customers on the safe use of their selected cannabis products.</p><p>• Correctly packaging, and labeling cannabis products as required.</p><p>• Checking customers' identification documents to verify that they are of legal age.</p><p>• Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.</p><p><b>Budtender Requirements:</b></p><p>• High school diploma or GED.</p><p>• Proven experience working as a Bud-tender is recommended.</p><p>• 19+</p><p>• A valid Selling It Right Certificate</p><p>• Sound knowledge of cannabis strains</p><p>• Proficiency in all Microsoft Office applications, Word, and POS systems.</p><p>• Outstanding organizational skills.</p><p>• Excellent analytical and problem-solving skills.</p><p>• Effective communication skills.</p><p>• Exceptional customer service skills.</p><p><b>please attached a copy of your valid Selling It Right Certificate ***Job Types: Part-time, CasualJob Types: Part-time, CasualAdditional pay:</b></p><p>• Tips</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Day shift</p><p>• Night shift</p><p>• On call</p><p>• Weekends</p><p><b>COVID-19 considerations:</b></p><p><b>To keep our staff and customers safe, employees are required to wear masks during their shift. We have cleaning supplies, and hand-sanitizer available at all times, and sanitize frequently.Experience:</b></p><p>• customer service: 1 year (required)</p><p><b>Licence/Certification:</b></p><p>• Selling It Right Certificate (required)</p><p><b>Shift availability:</b></p><p>• Night Shift (required)</p><p>• Day Shift (required)</p><p><b>Work remotely:</b></p><p>• No</p></div>","company":{"name":"Retail"},"location":{"country":"Canada","address":"Langley, BC","city":"Langley","stateProvince":"BC"},"frontendLink":"/job-posting/retail/budtender/0c4ef806e699e78b5919ba4ad4fb0035","title":"Budtender","category":"Manufacturing","hash":"0c4ef806e699e78b5919ba4ad4fb0035","postingUrl":"https://ca.mncjobz.com/jobs/budtender-langley-1143661"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"10 days ago","description":"<div><p>Seeking a Patient Care Coordinator to join our growing company. This individual will be responsible for performing clerical and administrative tasks in support of clinical activities. This position requires a strong work ethic and the ability to communicate clearly and effectively with all members of the healthcare team.</p><p>Responsibilities:</p><ul><li>Work with patients to identify their problems and develop treatment plans that are customized for their unique needs.</li><li>Coordinate care with other medical staff members to ensure that patients receive the healthcare services they need in a timely manner.</li><li>Work effectively as a member of a team to coordinate services for patients.</li><li>Respond effectively to patient care emergencies.</li><li>Analyze medical information to assist physicians with diagnostic processes.</li><li>Evaluate patient progress and adjust treatment plans according to patient response.</li></ul><p>Job Type: Full-time</p><p>Pay: $12.15 - $16.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Preferred)</li><li>Medical terminology: 1 year (Preferred)</li><li>Computer skills: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Public/Growth","name":"Medical Marijuana Media Firm","logoUrl":"/logos/medical-marijuana-inc-22e8a48e0aa659773940d2bf3ea13b8a.jpeg"},"location":{"country":"United States","address":"Arizona","stateProvince":"AZ"},"frontendLink":"/job-posting/medical-marijuana-media-firm/patient-care-coordinator-receptionist/12e7cfbd0dfbd2a9781f8237b5294aed","title":"Patient Care Coordinator/Receptionist","category":"Medical & Healthcare","hash":"12e7cfbd0dfbd2a9781f8237b5294aed","postingUrl":"https://www.indeed.com/job/patient-care-coordinatorreceptionist-0aec8f2ade8de52e"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"2 days ago","description":"<div><p>• Ensure that each patient has a high-quality, valuable, and industry-leading experience when interacting with the company, ensuring that Liberty Health Sciences Florida is positioned as the medical cannabis provider of choice in Florida.</p><p>• Consult patients and/or dispense the company's regulated medical cannabis products to qualified patients in accordance with company policy and in accordance with Florida medical cannabis regulations.</p><p>• Serve as a patient advocate, educator, and customer service representative, and ensure patients are serviced promptly and efficiently.</p><p>• Ensure 100% traceability of products are maintained from reception to final sale</p><p>• Maintain a professional interaction with both staff members and patients while also participating in team building exercises.</p><p>• Fulfill orders properly, including the correct label, patient label and proper packaging procedures are being followed.</p><p>• Report any high-risk complaints to the Head of Retail and the Compliance team</p><p>• The responsibility of the patient advocate is to ensure that all communication with potential customers and current patients are meeting company standards</p></div>","company":{"website":"libertyhealthsciences.com","companyType":"Public/Established","name":"Liberty Health Sciences","logoUrl":"/logos/liberty-health-sciences-93663b41e2438f38e8e5ec8f16f79ef7.jpeg"},"location":{"country":"United States","address":"West Palm Beach, FL, USA","city":"West Palm Beach","stateProvince":"FL"},"frontendLink":"/job-posting/liberty-health-sciences/patient-advocate-full-or-part-time-medical-cannabis/585f990caf9c291bf8c7f1fd8afdce8d","title":"Patient Advocate (Full Or Part-Time - Medical Cannabis","category":"Medical & Healthcare","hash":"585f990caf9c291bf8c7f1fd8afdce8d","postingUrl":"https://jobsearcher.com/j/-at-in--4bJqxOd"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$42k","currency":"US","source":"ZipRecruiter","position":"Patient Services Specialist","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Patient-Services-Specialist-Salary-in-Denver,CO"},{"salaryStart":"$35k","salaryEnd":"$380k","currency":"US","source":"Glassdoor","position":"Patient Care Specialist","type":"per year","url":"https://www.glassdoor.co.in/Salary/Alto-Pharmacy-Patient-Care-Specialist-Denver-Salaries-EJI_IE1684299.0,13_KO14,37_IL.38,44_IM234.htm"},{"salaryStart":"$24k","salaryEnd":"$38k","currency":"US","source":"Salary.com","position":"Patient Care Assistant (PCA)","type":"per year","url":"https://www.salary.com/research/salary/alternate/patient-care-assistant-pca-salary/denver-co"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"11 days ago","description":"<div><p>The Role</p><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you! Responsibilities</p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p><b>• Complete duties assigned during scheduled shift including:</b></p><p>• Correct cash handling and discount application</p><p>• Verification of proper paperwork, documentation and ID for patients</p><p>• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</p><p>• Maintenance of hard copy files (when required)</p><p>• Assist in verifying order deliveries for accuracy</p><p>• Security measures and safety compliance</p><p>• Maintain visitor log</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant Qualifications</p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• High school diploma, or equivalent</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Previous experience with POS systems</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies - previous knowledge a HUGE plus!</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures Additional Requirements</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks.</p><p>• Possess valid driver's license or state ID.</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry. Working Conditions</p><p>• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</p><p>Category</p><p>Healthcare Support Workers, All Other</p><p><b>Education</b></p><p>High School or Equivalent</p><p><b>Experience</b></p><p>1 to 20+ years</p><p>Job type</p><p>Full time</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Denver, CO, USA","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/green-thumb-industries/patient-care-specialist/32148f7b7929868ba5c172ba96ffaf92","title":"Patient Care Specialist","category":"Manufacturing","hash":"32148f7b7929868ba5c172ba96ffaf92","postingUrl":"https://www.careers4professionals.com/job-in-Denver-Colorado-USA/PATIENT-CARE-SPECIALIST-35ae867d1f3b7d61d6/","salary":"$28k - $42k"},{"function":["Medical"],"postedOn":"15 hours ago","description":"<div><div><p><b>THE TEAM:</b></p><p>Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.</p><p>Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 900 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by<i> Cannabis Business Times</i>.<br /><br />The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brand, Nature’s Remedy. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.</p><p><br />Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states.</p><p><b>THE TEAM:</b></p><p>We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical grade cannabis formulations in the United States offering patients and customers premium, high-grade cannabis and related products.</p><p></p><p><b><br />WHO IS BEYOND / HELLO?</b></p><p>We founded and built an entire company on two small words that have massive implications.</p><p>In our industry, people are about the transaction – get in, buy something, leave. They care about the bottom line. Not us, we believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our customers and patients.</p><p><b>THE OPPORTUNITY</b></p><p>A BEYOND / HELLO Licensed Pharmacist will report directly to the Store Manager and is responsible for ensuring our patrons receive the best and highest quality consultations and guidance about their medical cannabis needs. Our pharmacists are charged with ensuring that patient care by way of consultations runs smoothly, efficiently, complies with state regulations, complies with company policies, and supports our BEYOND / HELLO initiatives. Actions and efforts must positively contribute to the overall culture and company mission.</p><p>You will communicate effectively with all store staff, various vendors and service providers, marketing, inventory, HR, and the Director of Retail to implement and maintain store goals, protocols, policies, and procedures in accordance with the company standards, as well as communicate broader BEYOND / HELLO objectives and standards.</p><p></p><p><b><br />PRINCIPAL RESPONSIBILITIES:</b></p><ul><li>Become proficient with the point-of-sale system (MJ Freeway)</li><li>Maintain all confidential information according to HIPAA policies and procedures</li><li>Conduct over-the-phone, in-person, and other approved methods of consultations Follow-up to ensure that BEYOND / HELLO patients and caregivers are receiving accurate and helpful information in a caring and compassionate way</li><li>Mentor, motivate, elevate, and inspire the managers and store staff through continual training on compliance, products, and BEYOND / HELLO best practices</li><li>Continuous investment in learning about our specific Grower/Processor products and the ever-evolving research on medical cannabis</li><li>Adhere to and promote the BEYOND/ HELLO culture of positivity, professionalism and compliance of policies and PA Medical Marijuana Program rules and regulations</li><li>Utilize company tools for New Patient Experience such as HEMP Note to drive loyalty and sales</li><li>Follow Standard Operating Procedures and execute all company programs for customer service, patient and visitor management, state compliance and safety and security guidelines</li><li>Guide patients and collaborate with employees on cannabis recommendations including product selection, effects, potency, dosing, methods of consumption, and administration</li><li>Effectively and diplomatically handle employee or customer concerns/complaints while interfacing with the Store Manager and HR</li><li>Report all issues or complaints relating to product to the Store Manager and Inventory Control Manager in real-time</li><li>Work closely with the Store Manager to regularly drive sales, influence product sell-through, and ensure BEYOND/HELLO is the dispensary of choice among patients</li><li>Lead by example through being the ultimate illustration of service, dedication, pace, and energy. Ensure customer experience exceeds expectations every day</li></ul><p></p><p><b><br /> EDUCATION &amp; EXPERIENCE</b></p><ul><li>Successful completion of either a BS Pharm or PharmD from an accredited university</li><li>Must hold an active PA medical / pharmacy license and be a registered medical professional with the Department of Health Office of Medical Marijuana</li><li>Must be willing to submit and pass a comprehensive background check per NRS</li><li>Must complete the Pennsylvania Department of Health 4-Hour CME Course</li><li>Dispensary or retail pharmacy experience preferred, but not required</li></ul><p></p><p><b><br />ADDITIONAL JOB EXPECTATIONS:</b></p><ul><li>7-day availability with weekend work</li><li>Minimum 45 hours worked per week</li><li>Strong team management and personal communication skills</li><li>Ability to thrive within a fast-paced environment</li><li>Strong compliance and regulation attitude</li><li>Excellent oral and written communication skills</li><li>Detail oriented and focused</li><li>MS Office proficient with ability to utilize and navigate multiple software platforms with ease</li><li>Knowledge of cannabis</li><li>Complete any needed assistance including oversight and coverage outside of assigned region as needed</li><li>Identify opportunities to educate the community on the benefits of cannabis as medicine for the Qualifying Conditions and develop sales strategies to be successfully implemented</li><li>Identify and develop process improvements to assist with company growth</li><li>Assist with onboarding and training of new pharmacist hires</li><li>Must be flexible regarding work schedule and willing to work 5-6 days per week including evenings, weekends, opening and closing</li><li>Must be able to frequently bend, squat, and lift up to 25 lbs</li></ul><p></p><p><b><br />PHYSICAL REQUIREMENTS</b></p><ul><li>Constantly perform desk-based computer tasks</li><li>Frequently sitting</li><li>Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds</li><li>Occasionally Twist/bend/stoop/squat, kneel/crawl</li></ul><p></p><p><b><br />WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:</b></p><p>We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).</p><p></p><p><b><br />BONUS DUTIES YOU SHOULD UNDERSTAND:</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</p><p>Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.</p><p><br /></p><p></p><p>nOj6O5FHGP</p></div></div>","company":{"companyType":"Public/Established","name":"Jushi","logoUrl":"/logos/jushi-ed6167aca579d7078b5dae7a1c6fbaac.png"},"location":{"country":"United States","address":"Pittsburgh, PA 15203","city":"Pittsburgh","stateProvince":"PA"},"frontendLink":"/job-posting/jushi/dispensary-pharmacist-per-diem/5e85f25833f522222bf4880288ef6e0a","title":"Dispensary Pharmacist (Per Diem)","category":"Retail","hash":"5e85f25833f522222bf4880288ef6e0a","postingUrl":"https://www.indeed.com/job/dispensary-pharmacist-per-diem-b80c206b319ec386"},{"salaries":[{"salaryStart":"$25k","salaryEnd":"$36k","currency":"US","source":"ZipRecruiter","position":"Patient Service Specialist","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Patient-Service-Specialist-Salary-in-St-Petersburg,FL"},{"salaryStart":"$31k","salaryEnd":"$130k","currency":"US","source":"Glassdoor","position":"Patient Care Technician","type":"per year","url":"https://www.glassdoor.com/Salaries/saint-petersburg-patient-care-technician-salary-SRCH_IL.0,16_IC1154421_KO17,40.htm"},{"salaryStart":"$23k","salaryEnd":"$36k","currency":"US","source":"Salary.com","position":"Patient Care Assistant (PCA)","type":"per year","url":"https://www.salary.com/research/salary/alternate/patient-care-assistant-pca-salary/saint-petersburg-fl"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"10 days ago","description":"<div><p>Quick Apply Full-time 20 hours ago Full Job Description Marijuana Doctor is one of Florida's leading providers of medical marijuana evaluations. With over 28 locations and growing throughout the state, we serve patients with the utmost integrity, care, and compassion. We are searching or someone who is enthusiastic, cheerful, eager, wants to learn and work hard, a team player with excellent computer and phone skills, an exceptional work ethic and shares a love and passion for our industry. Candidates must be well organized, detail oriented, work independently and exhibit excellent phone and interpersonal customer service skills. Candidate should be confident in using computers and be able to use Google and Microsoft programs. Duties and Responsibilities: Courteously and patiently assist patients through both the Intake and Outtake processes during scheduled doctor days. Educate patients about medicinal cannabis and the state registration process. Provide patients with information about CBD and sell CBD products available in the office. Customer service: take incoming customer calls regarding the confirmation and rescheduling of existing appointments take incoming calls regarding customer service issues/questions and resolve the customer service issues reach out to patients to reschedule upcoming appointments Regularly review DOH website for state updates. Maintain an organized filing system Basic office cleaning and organization. Other office duties as required. Must have reliable transportation Job Type: Full-time Pay: $12.50 - $13.75 per hour Benefits: Employee discount Schedule: 8 hour shift Day shift Monday to Friday Weekend availability Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Work Location: One location Work Remotely: No Work Location: One location Quick Apply</p></div>","company":{"name":"MARIJUANA DOCTOR"},"location":{"country":"United States","address":"St. Petersburg, FL, USA","city":"St. Petersburg","stateProvince":"FL"},"frontendLink":"/job-posting/marijuana-doctor/patient-care-specialist-st-petersburg/63bbb62ccc9c38236c9a8971b97bd2ba","title":"Patient Care Specialist - St Petersburg","category":"Medical & Healthcare","hash":"63bbb62ccc9c38236c9a8971b97bd2ba","postingUrl":"https://saintpetersburg-fl.geebo.com/jobs-online/view/id/939299503-patient-care-specialist-st-/","salary":"$25k - $36k"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"3 days ago","description":"<div><p>[Customer Service / Remote]</p><p>• Anywhere in U.</p><p>S. / $15-hr</p><p>• As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; Help customers navigate the online application video chat with a doctor and receive their medical card; Help customers (in a timely professional and friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team projects and company wide efforts to advance the industry</p><p>Hiring Fast &gt;&gt;</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"Hopewell Junction, NY, USA","city":"Hopewell Junction","stateProvince":"NY"},"frontendLink":"/job-posting/nugg-club/pt-patient-support-expert-work-from-home/f6aea1779e96b27c7cc51cae482efb07","title":"PT Patient Support Expert (Work From Home)","category":"Information Technology & Services","hash":"f6aea1779e96b27c7cc51cae482efb07","postingUrl":"https://us.bebee.com/job/20211013-1cd3aae6109ddd3842739d7eb4b7460f"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"3 days ago","description":"<div><p>[Customer Service / Remote]</p><p>• Anywhere in U.</p><p>S. / $15-hr</p><p>• As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; 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Help customers navigate the online application video chat with a doctor and receive their medical card; Help customers (in a timely professional and friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team projects and company wide efforts to advance the industry</p><p>Hiring Fast &gt;&gt;</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"Hicksville, OH, USA","city":"Hicksville","stateProvince":"OH"},"frontendLink":"/job-posting/nugg-club/pt-patient-support-expert-work-from-home/ac26194c79c9899d7703dcfae412a236","title":"PT Patient Support Expert (Work From Home)","category":"Information Technology & Services","hash":"ac26194c79c9899d7703dcfae412a236","postingUrl":"https://us.bebee.com/job/20211013-4bc8a04827dac2bbc20b99589b7e4899"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"3 days ago","description":"<div><p>[Customer Service / Remote] - Anywhere in U.S. / $15-hr - As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; Help customers navigate the online application-video chat with a doctor-and-receive their medical card; Help customers (in a timely-professional-and-friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team-projects and company-wide efforts to advance the industryHiring Fast &gt;&gt;</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"New Jersey, USA","stateProvince":"NJ"},"frontendLink":"/job-posting/nugg-club/pt-patient-support-expert-work-from-home/6b13b717188b009b5a34bf6450af2c82","title":"PT Patient Support Expert (Work From Home)","category":"Information Technology & Services","hash":"6b13b717188b009b5a34bf6450af2c82","postingUrl":"https://jobs.appcast.io/disability-solutions/pt-patient-support-expert-work-from-home/24894885824"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"3 days ago","description":"<div><p>[Customer Service / Remote] - Anywhere in U.S. / $15-hr - As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; Help customers navigate the online application-video chat with a doctor-and-receive their medical card; Help customers (in a timely-professional-and-friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team-projects and company-wide efforts to advance the industryHiring Fast &gt;&gt;</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"Manchester, CT, USA","city":"Manchester","stateProvince":"CT"},"frontendLink":"/job-posting/nugg-club/pt-patient-support-expert-work-from-home/5994eab1704a9e73a79b78574eb773e7","title":"PT Patient Support Expert (Work From Home)","category":"Information Technology & Services","hash":"5994eab1704a9e73a79b78574eb773e7","postingUrl":"https://www.recruit.net/job/work-from-home-jobs/F61DF42BB0E6FAF2"}]