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Patient Care Representative

Justice Grown Ewing, NJ 08638 Full-time, Part-time
Apply Now Copy link

We are excited to invite candidates to apply to our new Bloc Dispensaries opening in Ewing, NJ!
Our Team is seeking ambitious positive individuals who are like-minded in their commitment to cannabis, understand its history and therapeutic qualities and are passionate about providing exceptional service to patients seeking safe and reliable access.
At Bloc we aspire to build a Team that is excited about our customers, our company, and our products. Bloc Team Members:

  • Are committed to being part of a Team that collaborates and communicates well,
  • Value honesty, integrity, and direct communication,
  • Proudly take accountability for and learn from their mistakes,
  • Are committed to learning something new every day; and,
  • Bring fun and a sense of humor to our dynamic and rapidly changing industry!

Patient Care Representatives are responsible for delivering an exceptional customer experience. This role ensures that customer needs are heard and met; and, that all sales are compliant with state regulations. This position is also responsible for ensuring transactions are accurately recorded in point-of-sale and inventory tracking systems. Most importantly, this role embodies the company’s service, culture, and brand image to our customers.
Essential Functions and Responsibilities
As a Bloc PCR you'll ensure the consistent delivery of an exceptional customer experience for our patients and assist customers in product selection based on defined treatment plans and product availability. You'll fulfill customer requests and look for opportunities to introduce new and alternative products. You'll ensure patients are accurately tracked in the patient system, educate customers on product attributes and usage; and perform sales transactions in compliance with all regulations governing the sale of cannabis products in the State of Missouri. You'll also answer phones, respond to voicemail, and take orders. Another key responsibility of this role is to maintain knowledge of new and existing products via vendor training, documentation, and cross-training with management, pharmacists, and senior patient care Representatives
What you bring to the role:
Your experience includes two or more years of experience working in a fast paced and high-volume retail or pharmacy environment with cash handling responsibility. You're also passionate about delivering exceptional customer experience.
You must be at least 21 and possess a valid driver’s license or state ID and be able to pass all required background checks, certifications, and affiliation requirements.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
COVID-19 considerations:
At Bloc we take all recommended precautions to keep our customers and our employees safe! This includes sanitation, cleaning, and PPE.

Location: 1761 North Olden, Ewing, NJ 08638

Job Type: Full-time

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Bloc Team Members:</p><ul><li>Are committed to being part of a Team that collaborates and communicates well,</li><li>Value honesty, integrity, and direct communication,</li><li>Proudly take accountability for and learn from their mistakes,</li><li>Are committed to learning something new every day; and,</li><li>Bring fun and a sense of humor to our dynamic and rapidly changing industry!</li></ul><p>Patient Care Representatives are responsible for delivering an exceptional customer experience. This role ensures that customer needs are heard and met; and, that all sales are compliant with state regulations. This position is also responsible for ensuring transactions are accurately recorded in point-of-sale and inventory tracking systems. Most importantly, this role embodies the company’s service, culture, and brand image to our customers.<br /><b>Essential Functions and Responsibilities</b><br />As a Bloc PCR you'll ensure the consistent delivery of an exceptional customer experience for our patients and assist customers in product selection based on defined treatment plans and product availability. You'll fulfill customer requests and look for opportunities to introduce new and alternative products. You'll ensure patients are accurately tracked in the patient system, educate customers on product attributes and usage; and perform sales transactions in compliance with all regulations governing the sale of cannabis products in the State of Missouri. You'll also answer phones, respond to voicemail, and take orders. Another key responsibility of this role is to maintain knowledge of new and existing products via vendor training, documentation, and cross-training with management, pharmacists, and senior patient care Representatives<br /><b>What you bring to the role: </b><br />Your experience includes two or more years of experience working in a fast paced and high-volume retail or pharmacy environment with cash handling responsibility. You're also passionate about delivering exceptional customer experience.<br />You must be at least 21 and possess a valid driver’s license or state ID and be able to pass all required background checks, certifications, and affiliation requirements.<br />Job Types: Full-time, Part-time<br />Pay: From $15.00 per hour<br />COVID-19 considerations:<br />At Bloc we take all recommended precautions to keep our customers and our employees safe! This includes sanitation, cleaning, and PPE.</p><p>Location: 1761 North Olden, Ewing, NJ 08638</p><p>Job Type: Full-time</p></div>","company":{"companyType":"Private/Growth","name":"Justice Grown","logoUrl":"/logos/justice-grown-88c2e44804df7b656d405a9c9d05d187.png"},"location":{"country":"United States","address":"Ewing, NJ 08638","city":"Ewing","stateProvince":"NJ"},"frontendLink":"/job-posting/justice-grown/patient-care-representative/a04e4a8800d55b796d3d9b852e634c03","title":"Patient Care Representative","hash":"a04e4a8800d55b796d3d9b852e634c03","postingUrl":"https://www.indeed.com/job/patient-care-representative-68e6f154d70296d4"},{"employmentType":"Part-time","postedOn":"4 days ago","description":"<div><p>Location: Franklin, MA</p><p>Part-time</p><p><b>PARALLEL</b></p><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p><b>IN A NUTSHELL</b></p><p>The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. Report directly to the Store Manager, Assistant Store Manager, and Lead Guides.</p><p>This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow NETA Policies &amp; Procedures for daily operations and fully comply with state medical marijuana regulations</p><p>• Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport</p><p>• Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use</p><p>• Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity</p><p>• Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana</p><p>• Participate in the patient intake process, maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information</p><p>• Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and</p><p>• Accurately enter all patient record information within point of sale system</p><p>• Help to ensure the store is stocked, clean and in proper operational order</p><p>• Work in close coordination with a team of other patient services associates</p><p>• Supports the team work effort in both opening and closing procedures</p><p>• Act as a liaison between patients and NETA management to continually improve the customer experience</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU'LL BRING</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>• Previous retail or customer service experience (Required)</p><p>• Knowledge of basic computer skills, point of sale software and cash management (Required)</p><p>• Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role</p><p>• Ability to deal with problems and resolve in a professional manner</p><p>• Must be available to work weekends and applicable holidays</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence</p><p>• Ability to effectively multi-task</p><p>• Must be highly organized and have extreme attention to detail</p><p>• Passionate about the importance of medical marijuana</p><p><b>YOU WILL BE SUCCESSFUL IF YOU</b></p><p>• Are self-motivated; micro-managing isn't fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the \"traditional\" solution isn't the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations.</p><p>• Ability to lift 30 lbs. unassisted.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 18691</p></div>","company":{"companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"North Attleborough, MA, USA","city":"North Attleborough","stateProvince":"MA"},"frontendLink":"/job-posting/neta/dispensary-patient-consultant/d977193282c74e5dd99f98fc2a31d112","title":"Dispensary Patient Consultant","hash":"d977193282c74e5dd99f98fc2a31d112","postingUrl":"https://us.bebee.com/job/20210723-39f18d991777e8049f5e37f7e760cf93"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>The Role</p><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTIs secret to successthey connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensarys doors. If you have a smile that can light up a room, as well as a bowl, were looking for you!</p><p><b>Responsibilities</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patients specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p><b>• Complete duties assigned during scheduled shift including:</b></p><p>• Correct cash handling and discount application</p><p>• Verification of proper paperwork, documentation and ID for patients</p><p>• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</p><p>• Maintenance of hard copy files (when required)</p><p>• Assist in verifying order deliveries for accuracy</p><p>• Security measures and safety compliance</p><p>• Maintain visitor log</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p><b>Qualifications</b></p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• High school diploma, or equivalent</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Previous experience with POS systems</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies previous knowledge a HUGE plus!</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>Additional Requirements</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks.</p><p>• Possess valid drivers license or state ID.</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry.</p><p>Working Conditions</p><p>• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</p><p>By submitting your interest in this job, you agree to receive text notifications with additional steps to complete your job application. You will receive up to 6 messages from the number \"63879\". Message &amp; data rates may apply. Please refer to our privacy policy for more information</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Warminster, PA, USA","city":"Warminster","stateProvince":"PA"},"frontendLink":"/job-posting/green-thumb-industries/patient-care-specialist-full-time/ff1f2c6b5f23611717f05a1ecac9b6ad","title":"Patient Care Specialist-Full Time","hash":"ff1f2c6b5f23611717f05a1ecac9b6ad","postingUrl":"https://green-thumb-industries.talentify.io/job/patient-care-specialist-warminster-pennsylvania-green-thumb-industries-3164404"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Euphora - Customer Care Consultant</p><p>Who We Are:</p><p>We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.</p><p>Who You Are:</p><p>Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.</p><p>You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.</p><p>Glimpse Into Your Day:</p><p>· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.</p><p>· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.</p><p>· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.</p><p>· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.</p><p>· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.</p><p>· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.</p><p>· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.</p><p>· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.</p><p>· You follow State and Federal regulatory and health guidelines to ensure compliance.</p><p>Your Solid Attributes:</p><p>· You have a passion for customer service and delivering an exceptional experience to each guest</p><p>· You are excited by sales challenges and are driven to meet and exceed team sales goals</p><p>· You take ownership of your education and product knowledge to improve your confidence while consulting with guests</p><p>· You work well within a team environment and also independently</p><p>· You exude confidence and have a passion for wellness and helping others</p><p>· You are proactive in developing your client base both in and out of the store</p><p>Position Requirements:</p><p>· Minimum 21 years of age</p><p>· Background Check Required</p><p>· Physical Requirements consist of standing for long periods of time and moderate lifting</p><p>· High School Diploma or Equivalent</p><p>· Highly sales driven and service oriented</p><p>Pay Frequency:</p><p>· Twice monthly</p><p>· Job Types: Full-time, Part-time</p><p>· Pay: $11.00 - $13.00 per hour</p><p>Additional Compensation:</p><p>· Tips Average - $3+ per hour</p><p>· Employee discounts</p><p>Job Type: Full-time</p><p>Pay: $11.00 - $13.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Paid Training:</p><ul><li>Yes</li></ul><p>Management:</p><ul><li>Team Lead</li><li>Store Manager</li><li>Assistant Manager</li><li>Ops Manager</li></ul><p>Typical start time:</p><ul><li>8AM</li></ul><p>Typical end time:</p><ul><li>4PM</li></ul><p>This Job Is Ideal for Someone Who Is:</p><ul><li>Dependable -- more reliable than spontaneous</li><li>People-oriented -- enjoys interacting with people and working on group projects</li><li>Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction</li><li>Detail-oriented -- would rather focus on the details of work than the bigger picture</li></ul><p>This Company Describes Its Culture as:</p><ul><li>Detail-oriented -- quality and precision-focused</li><li>Outcome-oriented -- results-focused with strong performance culture</li><li>Team-oriented -- cooperative and collaborative</li></ul><p>Company's website:</p><ul><li>www.findeuphora.com</li></ul><p>Company's Facebook page:</p><ul><li>https://www.facebook.com/FindEuphora/</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private","name":"Euphora"},"location":{"country":"United States","address":"Del City, OK 73115","city":"Del City","stateProvince":"OK"},"frontendLink":"/job-posting/euphora/customer-care-consultant/8ee82f3fba1d221f69074f18e35ec383","title":"Customer Care Consultant","hash":"8ee82f3fba1d221f69074f18e35ec383","postingUrl":"https://www.indeed.com/job/customer-care-consultant-181c54d40ca92224"},{"employmentType":"Part-time","postedOn":"7 days ago","description":"<div><p>Location : Franklin, MA</p><p>Part-time</p><p><b>PARALLEL</b></p><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p><b>IN A NUTSHELL</b></p><p>The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. Report directly to the Store Manager, Assistant Store Manager, and Lead Guides.</p><p>This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow NETA Policies &amp; Procedures for daily operations and fully comply with state medical marijuana regulations</p><p>• Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport</p><p>• Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use</p><p>• Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity</p><p>• Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana</p><p>• Participate in the patient intake process, maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information</p><p>• Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and</p><p>• Accurately enter all patient record information within point of sale system</p><p>• Help to ensure the store is stocked, clean and in proper operational order</p><p>• Work in close coordination with a team of other patient services associates</p><p>• Supports the team work effort in both opening and closing procedures</p><p>• Act as a liaison between patients and NETA management to continually improve the customer experience</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU'LL BRING</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>• Previous retail or customer service experience (Required)</p><p>• Knowledge of basic computer skills, point of sale software and cash management (Required)</p><p>• Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role</p><p>• Ability to deal with problems and resolve in a professional manner</p><p>• Must be available to work weekends and applicable holidays</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence</p><p>• Ability to effectively multi-task</p><p>• Must be highly organized and have extreme attention to detail</p><p>• Passionate about the importance of medical marijuana</p><p><b>YOU WILL BE SUCCESSFUL IF YOU</b></p><p>• Are self-motivated; micro-managing isn't fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the \"traditional†solution isn't the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations.</p><p>• Ability to lift 30 lbs. unassisted.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 18691PandoLogic. Keywords: Dispensary Patient Consultant, Location: Stoughton, MA - 02072</p></div>","company":{"website":"netacare.org","companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"Stoughton, MA, USA","city":"Stoughton","stateProvince":"MA"},"frontendLink":"/job-posting/neta/dispensary-patient-consultant/a4846545664827fb6e970962253d7656","title":"Dispensary Patient Consultant","hash":"a4846545664827fb6e970962253d7656","postingUrl":"https://us.bebee.com/job/20210720-1e5f20354fbc294ce26def510cd25c5a"},{"employmentType":"Part-time","postedOn":"7 days ago","description":"<div><p>Location : Franklin, MA</p><p>Part-time</p><p><b>PARALLEL</b></p><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p><b>IN A NUTSHELL</b></p><p>The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. Report directly to the Store Manager, Assistant Store Manager, and Lead Guides.</p><p>This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow NETA Policies &amp; Procedures for daily operations and fully comply with state medical marijuana regulations</p><p>• Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport</p><p>• Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use</p><p>• Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity</p><p>• Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana</p><p>• Participate in the patient intake process, maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information</p><p>• Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and</p><p>• Accurately enter all patient record information within point of sale system</p><p>• Help to ensure the store is stocked, clean and in proper operational order</p><p>• Work in close coordination with a team of other patient services associates</p><p>• Supports the team work effort in both opening and closing procedures</p><p>• Act as a liaison between patients and NETA management to continually improve the customer experience</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU'LL BRING</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>• Previous retail or customer service experience (Required)</p><p>• Knowledge of basic computer skills, point of sale software and cash management (Required)</p><p>• Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role</p><p>• Ability to deal with problems and resolve in a professional manner</p><p>• Must be available to work weekends and applicable holidays</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence</p><p>• Ability to effectively multi-task</p><p>• Must be highly organized and have extreme attention to detail</p><p>• Passionate about the importance of medical marijuana</p><p><b>YOU WILL BE SUCCESSFUL IF YOU</b></p><p>• Are self-motivated; micro-managing isn't fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the \"traditional†solution isn't the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations.</p><p>• Ability to lift 30 lbs. unassisted.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 18691PandoLogic. Keywords: Dispensary Patient Consultant, Location: Sudbury, MA - 01776</p></div>","company":{"website":"netacare.org","companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"Sudbury, MA, USA","city":"Sudbury","stateProvince":"MA"},"frontendLink":"/job-posting/neta/dispensary-patient-consultant/ba7f4627bfb28c94a076770b2714687c","title":"Dispensary Patient Consultant","hash":"ba7f4627bfb28c94a076770b2714687c","postingUrl":"https://us.bebee.com/job/20210720-9303e69f54088b7b5f140ada314559a7"},{"employmentType":"Part-time","postedOn":"7 days ago","description":"<div><p>Location: Franklin, MA</p><p>Part-time</p><p><b>PARALLEL</b></p><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p><b>IN A NUTSHELL</b></p><p>The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. Report directly to the Store Manager, Assistant Store Manager, and Lead Guides.</p><p>This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow NETA Policies &amp; Procedures for daily operations and fully comply with state medical marijuana regulations</p><p>• Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport</p><p>• Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use</p><p>• Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity</p><p>• Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana</p><p>• Participate in the patient intake process, maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information</p><p>• Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and</p><p>• Accurately enter all patient record information within point of sale system</p><p>• Help to ensure the store is stocked, clean and in proper operational order</p><p>• Work in close coordination with a team of other patient services associates</p><p>• Supports the team work effort in both opening and closing procedures</p><p>• Act as a liaison between patients and NETA management to continually improve the customer experience</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU'LL BRING</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>• Previous retail or customer service experience (Required)</p><p>• Knowledge of basic computer skills, point of sale software and cash management (Required)</p><p>• Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role</p><p>• Ability to deal with problems and resolve in a professional manner</p><p>• Must be available to work weekends and applicable holidays</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence</p><p>• Ability to effectively multi-task</p><p>• Must be highly organized and have extreme attention to detail</p><p>• Passionate about the importance of medical marijuana</p><p><b>YOU WILL BE SUCCESSFUL IF YOU</b></p><p>• Are self-motivated; micro-managing isn't fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the \"traditional\" solution isn't the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations.</p><p>• Ability to lift 30 lbs. unassisted.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 18691</p></div>","company":{"website":"netacare.org","companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"Taunton, MA, USA","city":"Taunton","stateProvince":"MA"},"frontendLink":"/job-posting/neta/dispensary-patient-consultant/cee7734e3c860804b80006d4f6e78907","title":"Dispensary Patient Consultant","hash":"cee7734e3c860804b80006d4f6e78907","postingUrl":"https://us.bebee.com/job/20210720-9daa4fa9e2f426df89ca7488be573053"},{"employmentType":"Part-time","postedOn":"8 days ago","description":"<div><p>Location: Franklin, MA</p><p>Part-time</p><p>• PARALLEL</p><p>Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p>IN A NUTSHELL…</p><p>The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. Report directly to the Store Manager, Assistant Store Manager, and Lead Guides.</p><p>This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow NETA Policies &amp; Procedures for daily operations and fully comply with state medical marijuana regulations</p><p>• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport</p><p>• Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use</p><p>• Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity</p><p>• Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana</p><p>• Participate in the patient intake process, maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information</p><p>• Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and</p><p>• Accurately enter all patient record information within point of sale system</p><p>• Help to ensure the store is stocked, clean and in proper operational order</p><p>• Work in close coordination with a team of other patient services associates</p><p>• Supports the team work effort in both opening and closing procedures</p><p>• Act as a liaison between patients and NETA management to continually improve the customer experience</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU’LL BRING</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>• Previous retail or customer service experience (Required)</p><p>• Knowledge of basic computer skills, point of sale software and cash management (Required)</p><p>• Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role</p><p>• Ability to deal with problems and resolve in a professional manner</p><p>• Must be available to work weekends and applicable holidays</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence</p><p>• Ability to effectively multi-task</p><p>• Must be highly organized and have extreme attention to detail</p><p>• Passionate about the importance of medical marijuana</p><p>YOU WILL BE SUCCESSFUL IF YOU…</p><p>• Are self-motivated; micro-managing isn’t fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the “traditional” solution isn’t the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations</p><p>• Ability to lift 30 lbs. unassisted</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 18691PandoLogic. Keywords: Dispensary Patient Consultant, Location: Brookline, MA - 02446</p></div>","company":{"website":"netacare.org","companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"Brookline, MA, USA","city":"Brookline","stateProvince":"MA"},"frontendLink":"/job-posting/neta/dispensary-patient-consultant/47cf708f1137f24a94467b610d646d42","title":"Dispensary Patient Consultant","hash":"47cf708f1137f24a94467b610d646d42","postingUrl":"https://joblift.com/details/68e81dc5-a4ad-4c16-b1e2-ca5d32d5ff34"},{"employmentType":"Part-time","postedOn":"7 days ago","description":"<div><p>Who we are</p><p>Here at Vireo Health, Inc. (\"Vireo\") our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences.Vireo is proud to have one of the most diverseworkforces in cannabis, promoting diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales &amp; Marketing, we are hiring people who share our vision and passion for improving people's lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about you</p><p>What you will do</p><p>We are looking for an energetic and flexible Part Time Patient Care Coordinator. The Patient Care Coordinator will be responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This individual will work with our diverse patient population and exemplify excellent customer service skills. This position reports to the Director of Patient Services.</p><p>Highlighted Responsibilities</p><p>• Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety.</p><p>• Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis.</p><p>• Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges.</p><p>• Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system.</p><p>• Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned.</p><p>• Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis.</p><p>• Participates in recordkeeping and reporting necessary for State Compliance.</p><p>• Attends staff meetings, continuing education, as directed.</p><p>• Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing.</p><p>• Assists patients and caregivers through the dispensary process/experience.</p><p>• Educates patients on the proper use and storage of medical cannabis medications.</p><p>• Follows the Green Goods customers service model.</p><p>• Works with supervisors to set and accomplish goals.</p><p>• Completes opening/closing procedures as assigned.</p><p>• Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.)</p><p>• Troubleshoots to solve patient issues regarding the usage of their cannabis products.</p><p>• Performs other duties as assigned.</p><p><b>Qualifications</b></p><p>• A high school diploma and 1-3 years' experience in a retail environment</p><p>• Proficiency with MS Office required</p><p>• Experience working in a fast-paced retail setting is preferred.</p><p>• Excellent communication skills, verbal and written.</p><p>• Ability to work in a team environment, as well as independently.</p><p>• Ability to handle multiple tasks simultaneously.</p><p>• Ability to work in a fast-paced environment.</p><p>• Adaptable to change in the work environment.</p><p>• Must be able to stand for long periods.</p><p>• Flexible availability including but not limited to weekends and evenings.</p><p>Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at</p><p>Email</p></div>","company":{"website":"vireohealth.com","companyType":"Private/Established","name":"Vireo Health","logoUrl":"/logos/vireo-health-125544955cfe8cdd68bc5cddd679f996.png"},"location":{"country":"United States","address":"Rochester, NY, USA","city":"Rochester","stateProvince":"NY"},"frontendLink":"/job-posting/vireo-health/patient-care-coordinator-part-time/03c57d92a7266b28b8ccbe82d5a2313d","title":"Patient Care Coordinator Part-Time","hash":"03c57d92a7266b28b8ccbe82d5a2313d","postingUrl":"https://us.bebee.com/job/20210720-5ec6404a95fc9a44a7508ef0016fef83"},{"employmentType":"Part-time","postedOn":"1 day ago","description":"<div><p>Location : Franklin, MA</p><p>Part-time</p><p><b>PARALLEL</b></p><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p><b>IN A NUTSHELL</b></p><p>The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. Report directly to the Store Manager, Assistant Store Manager, and Lead Guides.</p><p>This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow NETA Policies &amp; Procedures for daily operations and fully comply with state medical marijuana regulations</p><p>• Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport</p><p>• Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use</p><p>• Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity</p><p>• Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana</p><p>• Participate in the patient intake process, maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information</p><p>• Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and</p><p>• Accurately enter all patient record information within point of sale system</p><p>• Help to ensure the store is stocked, clean and in proper operational order</p><p>• Work in close coordination with a team of other patient services associates</p><p>• Supports the team work effort in both opening and closing procedures</p><p>• Act as a liaison between patients and NETA management to continually improve the customer experience</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU'LL BRING</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>• Previous retail or customer service experience (Required)</p><p>• Knowledge of basic computer skills, point of sale software and cash management (Required)</p><p>• Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role</p><p>• Ability to deal with problems and resolve in a professional manner</p><p>• Must be available to work weekends and applicable holidays</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence</p><p>• Ability to effectively multi-task</p><p>• Must be highly organized and have extreme attention to detail</p><p>• Passionate about the importance of medical marijuana</p><p><b>YOU WILL BE SUCCESSFUL IF YOU</b></p><p>• Are self-motivated; micro-managing isn't fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the \"traditional†solution isn't the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations.</p><p>• Ability to lift 30 lbs. unassisted.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 18691PandoLogic. Keywords: Dispensary Patient Consultant, Location: Everett, MA - 02149</p></div>","company":{"companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"Everett, MA, USA","city":"Everett","stateProvince":"MA"},"frontendLink":"/job-posting/neta/dispensary-patient-advisor/5e7ad4c615638eb87917910ee41d5c76","title":"Dispensary Patient Advisor","hash":"5e7ad4c615638eb87917910ee41d5c76","postingUrl":"https://us.bebee.com/job/20210725-81199d091cb9d79d91db3357995c65bf"},{"employmentType":"Part-time","postedOn":"10 days ago","description":"<div><p><b>Job Description</b></p><p>Location: Franklin, MA</p><p>Part-time</p><p><b>PARALLEL</b></p><p>Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p>IN A NUTSHELL…</p><p>The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times Report directly to the Store Manager, Assistant Store Manager, and Lead Guides.</p><p>This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow NETA Policies &amp; Procedures for daily operations and fully comply with state medical marijuana regulations</p><p>• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport</p><p>• Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use</p><p>• Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity</p><p>• Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana</p><p>• Participate in the patient intake process, maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information</p><p>• Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and</p><p>• Accurately enter all patient record information within point of sale system</p><p>• Help to ensure the store is stocked, clean and in proper operational order</p><p>• Work in close coordination with a team of other patient services associates</p><p>• Supports the team work effort in both opening and closing procedures</p><p>• Act as a liaison between patients and NETA management to continually improve the customer experience</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU’LL BRING</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>• Previous retail or customer service experience (Required)</p><p>• Knowledge of basic computer skills, point of sale software and cash management (Required)</p><p>• Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role</p><p>• Ability to deal with problems and resolve in a professional manner</p><p>• Must be available to work weekends and applicable holidays</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence</p><p>• Ability to effectively multi-task</p><p>• Must be highly organized and have extreme attention to detail</p><p>• Passionate about the importance of medical marijuana</p><p>YOU WILL BE SUCCESSFUL IF YOU…</p><p>• Are self-motivated; micro-managing isn’t fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the “traditional” solution isn’t the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations.</p><p>• Ability to lift 30 lbs. unassisted.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 18691PandoLogic. Keywords: Dispensary Patient Consultant, Location: Norfolk, MA - 02056</p></div>","company":{"website":"netacare.org","companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"Norfolk, MA, USA","city":"Norfolk","stateProvince":"MA"},"frontendLink":"/job-posting/neta/dispensary-patient-consultant/ac2379570c1e08a5eae5221159e75e29","title":"Dispensary Patient Consultant","hash":"ac2379570c1e08a5eae5221159e75e29","postingUrl":"https://www.snagajob.com/jobs/629967608"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>[Customer Service / Remote] - Anywhere in U.S. / $15-hr - As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; Help customers navigate the online application-video chat with a doctor-and-receive their medical card; Help customers (in a timely-professional-and-friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team-projects and company-wide efforts to advance the industryHiring Fast &gt;&gt;</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"Tomball, TX, USA","city":"Tomball","stateProvince":"TX"},"frontendLink":"/job-posting/nugg-club/pt-patient-support-expert-work-from-home/615f68b479206d56485368cbfb89392a","title":"PT Patient Support Expert (Work From Home)","hash":"615f68b479206d56485368cbfb89392a","postingUrl":"https://us.trabajo.org/job-640-20210725-bbbb50eb3eb7b18d496557d6f0773727"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>SummaryThe Patient Coordinator greets and assists visitors and customers in a friendly, attentive, and helpful manner. A PC is an outstanding customer service professional and The+Source of education to assist customers with our products. Checking customers into the dispensary and collecting all necessary information for State compliance to properly allow them to purchase products. Also, responsible for completing multiple transaction types, which include in-store, curbside, and home deliveries, while ensuring that the best experience possible is delivered to build positive customer relationships.Responsibilities Greets all customers in a warm, sincere, and helpful manner Checks in existing and new customers, collecting all information to remain in compliance Scanning IDs and documenting customer eligibility for purchasing product Processing transactions on Point of Sale system (POS) for in-store, curbside, and home deliveries Manages inbound phone inquiries and routes call accordingly Ensure that the common areas are clean and stocked with necessary supplies Create marketing/ads for inside the dispensary Coordinates with the appropriate department personnel regarding any questions and issues Provides administrative assistance as needed Adheres to all State and local Cannabis and Recreational Department of Health and Cannabis laws Participates in ongoing education and professional development as needed Maintain a positive attitude that promotes teamwork Performs other duties as assignedSupervisory Responsibility NoneWork Environment Retail Dispensary StorePhysical Demands Must be able to lift as much as 50 pounds occasionally Must be able to carry, bend, stand, file documents, lift, and push/pull as neededPosition Type/Expected Hours of Work Must be able to work a flexible schedule, including nights and weekendsTravel NoneRequired Qualifications Must be 21 years of age. High School Diploma or equivalent Superior customer service skills and phone etiquette Must be able to manage multiple projects, set priorities, and meet deadlines Cash register (POS) experience Experience frequently interacting with customers, fulfilling customer requests, and addressing customer issues, questions, or suggestions Ability to handle high-stress situations and a busy atmosphere Experience in a retail setting Ability to stand on feet for the full shift Helpful attitude, friendly demeanor, and Self-motivated Highly professional and dependable Excellent communication, customer service, and problem-solving skills Strong organizational and time management skills Strong computer, communication, and internet skills, including Microsoft Office suitePreferred Qualifications1 - 2 years of relevant experience preferredWork Authorization/Security Clearance There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements. Successful completion of a thorough personal reference check and background check from the Nevada Division of Public and Behavioral Health. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.AAP/EEO StatementThe Source is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status</p></div>","company":{"companyType":"Private/Established","name":"The Source Holding LLC","logoUrl":"/logos/the-source-holding-llc-c993df7daf83b56913f36a5a270873c3.jpeg"},"location":{"country":"United States","address":"Texas, USA","stateProvince":"TX"},"frontendLink":"/job-posting/the-source-holding-llc/patient-coordinator/5fe089602202202b0430ddc3e3799871","title":"Patient Coordinator","hash":"5fe089602202202b0430ddc3e3799871","postingUrl":"https://www.adzuna.com/details/2335384242"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>[Customer Service / Remote] - Anywhere in U.S. / $15-hr - As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; Help customers navigate the online application-video chat with a doctor-and-receive their medical card; Help customers (in a timely-professional-and-friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team-projects and company-wide efforts to advance the industryHiring Fast &gt;&gt;by Jobble</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"Roscoe, IL, USA","city":"Roscoe","stateProvince":"IL"},"frontendLink":"/job-posting/nugg-club/pt-patient-support-expert-work-from-home/ae434f5267cd1c16f5f26f0834c1f00d","title":"PT Patient Support Expert (Work From Home)","hash":"ae434f5267cd1c16f5f26f0834c1f00d","postingUrl":"https://us.trabajo.org/job-640-20210724-252497be58382e728607e995ee448f68"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Overview: Relaxed Clarity, an affiliate of Canna Care Docs is proud to be one of the largest multi-state medical cannabis evaluation and education center group in the US. We work with patients to integrate medical cannabis into their treatment plans for an alternative solution to qualifying medical conditions. We are seeking a Medical Office Assistant for our clinic in Broomfield. In this role, you will be responsible for providing a positive experience for our patients and assist Relaxed Clarity with its goal of bringing medical cannabis into mainstream healthcare. Qualifications: RequirementsHigh School Diploma required, Successful completion of a medical administrator or equivalent program preferred1 2 years working in a medical clinicUnderstanding of medical terminology Prefer medical office environment or specialized course work in medical assisting or general office practices such as typing, filling, cash management, and bookkeeping.Experience supervising others in a medical retail, or customer service environment Understanding of medical cannabis laws and regulations a plus but not requiredAn open mind to alternative medical therapies Salary: $16-$18/hr DOE Responsibilities: Typical Duties Include but are not limited to: Ensuring an efficient flow of the office to maintain patient satisfactionReviewing and assisting patients with new, follow up and renewal paperworkCollecting payments and follow end of day reporting procedures to ensure accuracy, including duties such as provider invoices, closing reports, cash handling and other as requiredEducating patients on the state laws and regulations surrounding medical cannabis Identify and communicate operational objectives with staff to ensure that daily tasks are being completed and procedures are being followed, with focus on KPI driven tasks such as technology adoption and new and renewal patient growthNetwork regularly to improve the presence and reputation of Canna Care Docs and its affiliatesKeep up to date on all aspects of the medical marijuana industry and share knowledge with other staff and locations</p></div>","company":{"companyType":"Private/Established","name":"Canna Care Docs"},"location":{"country":"United States","address":"Mantua, OH, USA","city":"Mantua","stateProvince":"OH"},"frontendLink":"/job-posting/canna-care-docs/medical-cannabis-office-assistant/f165b3f154819bfcf1994c03abc42c34","title":"Medical Cannabis Office Assistant","hash":"f165b3f154819bfcf1994c03abc42c34","postingUrl":"https://us.bebee.com/job/20210722-17ddd3f2c62fdfc28f22cc9b9d1e42a9"},{"employmentType":"Full-time","postedOn":"9 days ago","description":"<div><p>Job Description: A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This position reports to the Director of Patient Services.</p><p>Company Overview: Green Goods, a Vireo Health company, is focused on integrating standard medical, scientific, and operational practices into the medical cannabis industry, improving the quality, safety and affordability of cannabis-based medicines for our patients.</p><p><b>Key Responsibilities</b></p><p>• Participates in our startup team to help educate and safely deliver medication to medical cannabis patients.</p><p>• Assists patients and caregivers through the dispensary process/experience</p><p>• Helps to trains other team members in the use of cannabis-based medicines</p><p>• Completes CPC operational requirements by maintaining an organized work flow; verifying preparation and labeling of medications, verifying order entries and charges</p><p>• Must comply with all state laws and regulations</p><p>• Participates in recordkeeping and reporting necessary for State Compliance</p><p>• Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing</p><p>• Works on company initiatives to achieve set goals and performance indicators</p><p>• Educates patients on the proper use and storage of medical cannabis medications</p><p>• Assists patients in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a provider s recommendation</p><p>• Provides exceptional customer service to patients, potential patients, caregivers, and providers</p><p>• Maintains cash register and accountability for assigned drawer</p><p>• Completes opening/closing procedures as assigned</p><p>• Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries</p><p>• Assists with the incoming orders, shipments, and deliveries of supplies</p><p>• Attends staff meetings, continuing education, as directed</p><p>• Maintains and safeguards entrusted confidential information</p><p>• Works with eCommerce platform to review and approve online orders and patient accounts</p><p>• Assists patients in utilizing the eCommerce platform in order to obtain medical cannabis medications</p><p>• Communicate with patients and home delivery team to ensure medication orders are delivered to patients in a safe and efficient manner.</p><p>• Performs other duties as assigned.</p><p>Job Qualifications</p><p>• A high school diploma and 1-3 years experience in a retail environment</p><p>• Proficiency with MS Office required</p><p>• Experience working in a healthcare setting is preferred</p><p>• Excellent communication skills, verbal and written</p><p>• Ability to work in a team environment, as well as independently</p><p>• Ability to handle multiple tasks simultaneously</p><p>• Ability to work in a fast-paced environment</p><p>• Adaptable to change in the work environment</p><p>• At least 21 years of age as required by law</p><p>• Ability to pass background check and drug test as required by law (positive marijuana test is acceptable if applicant is a Maryland certified medical cannabis patient)</p><p>Vireo Health, Inc. is an Equal Employment Opportunity Employer Minority/Female/Disabled/Veteran</p></div>","company":{"website":"vireohealth.com","companyType":"Private/Established","name":"Vireo Health Inc.","logoUrl":"/logos/vireo-health-125544955cfe8cdd68bc5cddd679f996.png"},"location":{"country":"United States","address":"Frederick, MD, USA","city":"Frederick","stateProvince":"MD"},"frontendLink":"/job-posting/vireo-health-inc/budtender-patient-care-coordinator-full-time/80ffcc97922201c01aa51d3a1fc55e4d","title":"Budtender Patient- Care Coordinator Full-Time","hash":"80ffcc97922201c01aa51d3a1fc55e4d","postingUrl":"https://us.bebee.com/job/20210717-d2059438c777e3066da089096e451bc3"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>JOB SUMMARY: The focus of this role is to provide support patients with memorable experiences and education on company products and practices. The responsibility of the patient advocate is to ensure that all communication with potential customers and current patients are meeting company standards. KEY ACCOUNTABILITIES: Ensure that all communication with potential customers and current patients are meeting company standards. Serve as a patient advocate, educator, and customer service representative, and ensure patients are serviced promptly and efficiently. Ensure that each patient has a high-quality, valuable, and industry-leading experience when interacting with the company, ensuring that Liberty Health Sciences Florida is positioned as the medical cannabis provider of choice in Florida. Fulfill orders properly, including the correct label, patient label and proper packaging procedures are being followed. Consult patients and/or dispense the company's regulated medical cannabis products to qualified patients in accordance with company policy and in accordance with Florida medical cannabis regulations. Maintain a professional interaction with both staff members and patients while also participating in team building exercises. Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. Ensure effective communication and teamwork across functional areas and team members to achieve company goals Perform weekly inventory counts and report findings to Management Report any high-risk complaints to the Head of Retail and the Compliance team Thoroughly document all customer complaints and returns Ensure 100% traceability of products are maintained from reception to final sale</p></div>","company":{"website":"libertyhealthsciences.com","companyType":"Public/Established","name":"Liberty Health Sciences","logoUrl":"/logos/liberty-health-sciences-93663b41e2438f38e8e5ec8f16f79ef7.jpeg"},"location":{"country":"United States","address":"San Carlos Park, FL, USA","city":"San Carlos Park","stateProvince":"FL"},"frontendLink":"/job-posting/liberty-health-sciences/patient-advocate-medical-cannabis-fort-myers/2fde89be049426eec475a275cbcf61cd","title":"Patient Advocate - Medical Cannabis - Fort Myers","hash":"2fde89be049426eec475a275cbcf61cd","postingUrl":"https://us.bebee.com/job/20210723-6282c185e54896426286901c338141fd"},{"employmentType":"Full-time, Part-time, Contract","postedOn":"18 hours ago","description":"<div><p>Texas Cannabis Clinic, Texas’ largest certifier of patients for cannabis care in the state of Texas, is seeking qualified physicians to join our fast growing team. Physicians interested in joining must have a passion in educating patients about cannabis as medicine. Our team is comfortable with all the severe conditions found under the Compassionate Use Program of Texas. Our clinic serves all patients across the state of Texas who are eligible under the CUP program and are conveniently serviced through our exclusive tele-health platform.</p><p>Start date: ASAP</p><p>Shifts: Mon-Fri 8-5 or as your schedule allows</p><p>Pay: W-9 contract. Commission model pay that ranges from $80-250/ hour</p><p>Location: All patients seen virtually</p><ul><li>.</li></ul><p>Job Specifics:</p><ul><li>Training: Cannabis Certification Course paid for by Texas Cannabis Clinic. Your initial patients co-managed with our Medical Director.</li></ul><ul><li>Work description: See initial consult patients through a tele-health only platform. Patient records of diagnosis required before the visit and obtained through the help of support staff.</li></ul><ul><li>Passion for helping patients finding natural solutions to ailments through cannabis treatment.</li></ul><ul><li>Initial consults: Summarizing condition and afflictions based on records and patient interview, developing a cannabis recommendation plan, placing patient in Compassionate Use Registry website and making original cannabis recommendation.</li></ul><ul><li>Must work well in a virtual clinic setting and be collaborative as well as self-motivated.</li></ul><ul><li>We are using Athena as our EHR and Doximity for our tele-health platform. (knowledge of Athena platform a plus)</li></ul><ul><li>Great reputation as the largest certifier of patients in the State of Texas</li></ul><p>Qualifications:</p><ul><li>Board Certified Family, Internal, or Emergency Medicine with a current Texas Medical License</li></ul><ul><li>Registered in the CURT system</li></ul><ul><li>Able to see all qualifying/certifiable conditions and all ages for the Texas's Compassionate Use Program</li></ul><p>Learn more about us at our website:</p><p>https://texascannabisclinic.com/</p><p>Learn more about the Texas's Compassionate Use Program</p><p>https://guides.sll.texas.gov/cannabis/compassionate-use</p><p>Job Types: Full-time, Part-time, Contract</p><p>Pay: $80.00 - $250.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Medical Specialty:</p><ul><li>Emergency Medicine</li><li>Internal Medicine</li><li>Oncology</li><li>Pediatrics</li><li>Primary Care</li></ul><p>Schedule:</p><ul><li>Day shift</li></ul><p>Application Question(s):</p><ul><li>Are you able to see all ages and conditions for the Texas Compassionate Use Program?</li></ul><p>License/Certification:</p><ul><li>Texas Medical License (Required)</li></ul><p>Work Location:</p><ul><li>Fully Remote</li></ul></div>","company":{"companyType":"Private/Startup","name":"Texas Cannabis Clinic","logoUrl":"/logos/malie-cannabis-clinic-fab72fe8d957b406d76366852f585fff.png"},"location":{"address":"Remote"},"frontendLink":"/job-posting/texas-cannabis-clinic/medical-cannabis-certification-physician/6033b6f4c476389ee5e0a8c7c1d1133f","title":"Medical Cannabis Certification Physician","hash":"6033b6f4c476389ee5e0a8c7c1d1133f","postingUrl":"https://www.indeed.com/job/medical-cannabis-certification-physician-3a89a2d60a8e26ef"},{"postedOn":"9 days ago","description":"<div><div><p><b>PART TIME PATIENT CONSULTANT</b></p><p></p><p><b><i>Candidates must have ability Thursday - Sunday</i></b></p><p><b></b></p><p><b>COMPANY</b></p><p>Cure Pennsylvania is currently operating three medical marijuana dispensaries in Lancaster, Philadelphia, and Phoenixville Pennsylvania. Cure s mission is to help our patients discover their cure. The company is focused on patient access to top quality and compassionately priced medicine. Our employees deliver on this mission by modeling our values, demonstrating genuine compassion for our patients, focusing on continually improving our operation, while meeting and exceeding our stringent compliance standards.</p><p></p><p>To serve our patients, Cure carries a wide assortment of Pennsylvania Department of Health approved medical marijuana in various forms such as vaporization, pill, tincture, oil, topical, concentrate and dry leaf. Cure is seeking team members who want to bring their expertise, experience, and passion to serve the medical needs of Pennsylvania s residents.</p><p></p><p><b>ROLE SUMMARY/OBJECTIVE</b></p><p><br />The <b>Retail Patient Consultant</b> (PC) position s primary responsibility is to provide <b>friendly, professional and compassionate customer service to our patients</b>. The key responsibilities are to check-in patients and verify their Pennsylvania issued MMJ card and identification, complete accurate and compliant transactions and fulfillment of patient orders, and by providing extraordinary customer service. The Patient Consultant also supports our medical professional team to address patient questions and supports our compliance efforts.</p><p></p><p><b>ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES</b></p><p><b></b></p><ul><li>Act as the front-line, first impression for Cure ensuring our mission, vision and values are conveyed to our patients</li><li>Provide friendly, professional, and compassionate customer service to our patients</li><li>Greet and check-in patients by verifying their Pennsylvania issued MMJ card and identification</li><li>Accurate and timely entry of patient information into MJ Platform</li><li>Answer phones in a welcoming and pleasant manner while providing resources or information to fulfil patient needs</li><li>Pick and fill patient orders accurately and efficiently based on the patient s consultation</li><li>Utilize resources and tools to develop and continue ongoing knowledge of medical marijuana, compliance and customer service needs</li><li>Complete and maintain timely, accurate sales transactions with correct cash handling</li><li>Managing time and respecting protocol and compliance under fast-paced retail conditions</li><li>Enforce compliance efforts by prohibiting purchases of unapproved or restricted products, adhering to our AML policy and notifying management of suspicious or dangerous activity</li><li>Learn and be able to successfully operate Pennsylvania s web-based seed-to-sale tracking system MJ Platform</li><li>Maintain cleanliness and organization of the dispensary</li></ul><br /><p></p><p><b>COMPETENCIES</b></p><ul><li>Regulatory Compliance</li><li>Patient-focused</li><li>Integrity and trust</li><li>Compassion and listening</li><li>Approachability</li><li>Communication skills</li><li>Teamwork</li></ul><p></p><p><b>SUPERVISORY RESPONSIBILITY</b><br />None</p><br /><p><b>WORK ENVIRONMENT</b></p><p>This position takes place in a cannabis retail environment that requires several interactions throughout the day with patients.</p><p></p><p><b>PHYSICAL DEMANDS</b><br />The physical demands and responsibilities described here are representative of those are met by an employee to successfully perform the job. This position is very active and requires prolonged standing, sitting, and walking for the duration of the shift. This position requires the ability to lift/push/pull up to 30 pounds, more with assistance.<br /><br /><b>POSITION TYPE AND EXPECTED HOURS OF WORK</b><br />This is a part-time non-exempt position in a medical marijuana dispensary open seven days per week. Rotating shifts as well as holiday and work during inclement weather may be required. This position reports to the Dispensary Manager.</p><p><br /><b>TRAVEL</b><br />Minimal</p><p><br /><b>REQUIRED EDUCATION AND EXPERIENCE</b></p><ul><li>High school diploma or GED is required</li><li>2-4 years of retail and/or service experience is required</li><li>Cannabis knowledge is a plus</li><li>Cash handling experience is required</li><li>Bilingual Spanish is a plus</li><li>Ability to maintain and pass Pennsylvania Department of Health background check</li><li>Must be at least 21 years of age or older</li></ul><br /><p><br /><b>ADDITIONAL ELIGIBILITY QUALIFICATIONS</b></p><p>All candidates must successfully pass the Pennsylvania Medical Marijuana Program 2-hour compliance training within 30 days of hire.</p><p></p><p><b>AAP/EEO STATEMENT</b><br />Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cure provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, gender identification, or genetics. In addition to federal law requirements, Cure complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p><b></b></p><p><b>OTHER DUTIES</b><br />Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p></div></div>","company":{"companyType":"Government","name":"Pennsylvania","logoUrl":"/logos/pennsylvania-8f13d53cee57b172f0895aa1dfbd19c4.png"},"location":{"country":"United States","address":"Philadelphia, PA","city":"Philadelphia","stateProvince":"PA"},"frontendLink":"/job-posting/pennsylvania/part-time-patient-consultant-cannabis-industry/4831551e13198e4b37ef8e05c788b48e","title":"Part Time Patient Consultant - Cannabis Industry","hash":"4831551e13198e4b37ef8e05c788b48e","postingUrl":"https://www.indeed.com/job/part-time-patient-consultant-cannabis-industry-5198b62a2a21f980"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Ayr Wellness is an expanding vertically integrated, U.S. multi-state cannabis operator, focused on delivering the highest quality cannabis products and customer experience throughout its footprint. Based on the belief that everything starts with the quality of the plant, the Company is focused on superior cultivation to grow superior branded cannabis products. Ayr strives to enrich consumers experience higher every day through the wellness and wonder of cannabis.</p><p>Oasis Cannabis is a subsidiary of Ayr Wellness, operating three dispensaries in Arizona and multiple cultivation sites. If you are looking to join an exciting company that is growing rapidly in the Arizona cannabis industry, Oasis Cannabis is the place for you! Soon to be one of the largest cannabis producers in the state, we are looking for dedicated employees to join our team. This job is fast-paced and a highly productive environment. Professionalism, quality and teamwork are necessary for success in this position.</p><p>Are you a dynamic, fun, individual, who thrives in a fast-paced environment, with a knowledge of cannabis?</p><p>We are seeking talented individuals who want to help us make a difference in this industry and have a professional fun demeanor. Applicants must have exceptional customer service skills and experience within the cannabis industry, or as an alternative, a strong background in sales, retail merchandising or management outside of the industry.</p><p>JOB DUTIES &amp; RESPONSIBILITIES</p><p>• Maintain compliance of the Arizona State laws and regulations</p><p>• Listen compassionately to patients with the intent to understand their needs and make product recommendations according to their symptoms.</p><p>• Provide exceptional, professional, customer service going the extra mile is the norm.</p><p>• Stay educated and updated on different types of marijuana products and methods of medicating.</p><p>• Check the patient's state allowance with the Arizona Department of Health Services Verification System.</p><p>• Accurately and precisely enter patient information into our database system.</p><p>• Quickly and precisely handle cash and credit transactions while always maintaining a balanced cash drawer.</p><p>• Work with a diverse group of personalities employees, patients, and customers.</p><p>• Clean, stock, and organize dispensaries (clean bathrooms, take out garbage, sweep floors/parking lot, etc.)</p><p>• Conduct accurate inventory counts of all dispensary products.</p><p>• Work cohesively as part of family/team environment.</p><p>• Work on special projects and assignments as designated by management.</p><p><b>JOB REQUIREMENTS</b></p><p>• Must be over 21 years of age</p><p>• Must have reliable transportation</p><p>• Must be willing to work nights and weekends with limited or no schedule restrictions</p><p>• Demonstrate extremely strong verbal and written skills (bilingual a plus)</p><p>• Possess basic math skills</p><p>• Ability to follow precise rules and directions to maintain compliance</p><p>• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form</p><p>• Must be able to perform various physical requirements while performing the duties of this position you may be required to reach with hands and arms, speak and hear, stand, walk, sit and use hands to type, write and handle equipment and containers. You may also be required to stoop, kneel, crouch or crawl; occasionally lift and/or move objects of 50 pounds or less.</p><p>EDUCATION &amp; EXPERIENCE</p><p>• High School Diploma or GED required</p><p>• At least 1 year customer service and cash handling experience</p><p>• Sales experience highly desired</p><p>• Cannabis Knowledge required</p><p><b>Hours and Availability:</b></p><p>7-8 hour shifts between the hours of 7:30AM - 10:00PM. Must be available weekends, weekdays, evenings and holidays!</p><p>If you have previous work experience in the cannabis industry, please make sure to provide a detailed work history somewhere within your resume or cover letter! We would love to know!</p><p>Job Type: Full-time</p><p>Pay: $12.15 per hour plus tips, incentives and bonuses!</p><p><b>COVID-19 considerations:</b></p><p>Oasis Cannabis takes the prevention of Covid-19 very seriously. Mask and gloves are required along with hourly wipe downs, other sanitizing protocols, and temp checks for all who enter the buildings.</p><p>AYR Wellness is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</p><p>Powered by JazzHR</p></div>","company":{"companyType":"Public/Established","name":"Oasis Cannabis","logoUrl":"/logos/oasis-cannabis-9f5249e57dd2c158a6ae629ad6680df4.jpeg"},"location":{"country":"United States","address":"Illinois, USA","stateProvince":"IL"},"frontendLink":"/job-posting/oasis-cannabis/patient-services-consultant-budtender/ace43fbbdd5cc8300e7489b5bd74b8e7","title":"Patient Services Consultant - Budtender","hash":"ace43fbbdd5cc8300e7489b5bd74b8e7","postingUrl":"https://www.adzuna.com/details/2335367693"},{"postedOn":"4 days ago","description":"<div><div><p>Bilingual Patient Educator</p><br /><p></p><br /><br /><p>Apollo Cannabis Clinics are medical clinics offering its patients an accessible path to medical cannabis treatments, free from stigma. We offer effective treatments for many chronic health conditions such as pain, anxiety, sleep disorders, PTSD and more through an evidence-based approach to empower our patients to take control of their overall health. We have a team of experienced health care professionals dedicated to patient care and medical cannabis education. We are actively seeking new and better ways to treat our patients’ illnesses with medical cannabis across Canada.</p><p><b><br /></b></p><p>We are currently seeing patients through virtual appointments, but once we re-open, this position will be primarily based at one of our Apollo Cannabis Clinics in the GTA, working full-time primarily Monday – Friday, with weekend shifts as required.</p><p><b><br /></b></p><p>ROLE:</p><br /><p><br />Bilingual Patient Educator (English/French)</p><p><b><br /></b></p><p>PURPOSE:</p><p><br /></p><p>Nurturing partnerships with our patients to ensure high-quality medical assessments and educational support; facilitating the patient’s journey as part of being effectively prescribed medical cannabis. Streamlining accurate and high-quality communication and customer support processes to enhance patients’ education and understanding of their prescription, building stronger patient rapport and loyalty.</p><p><br /></p><p>ACCOUNTABILITIES:</p><p><br /></p><ul><li><p>Addressing patient concerns and gathering detailed patient history, either in clinic or remotely via digital platforms or phone</p></li><li><p>Patient education; communicating with patients for their medicinal cannabis prescription questions, either in clinic or remotely via digital platforms and phone to ensure they understand how to use and order cannabis for their treatment</p></li><li><p>Maintaining and evolving a set of messaging and knowledge standards, as discussed with the rest of the Patient Care Team</p></li><li><p>Coordinating with the Booking team members to ensure the entire patient journey from start to finish is simple, accessible, customer-friendly, and efficient ensuring follow-up for upholding specific standards for messaging and protocols as set by Management.</p></li><li><p>Maintain accurate notes regarding ordering and patient interaction.</p></li><li><p>Executing the development of education and patient ordering processes as set by Management.</p></li><li><p>Facilitating booking process for scheduling all follow-up appointments.</p></li><li><p>Providing compassionate care to patients, displaying empathy and understanding at all times. Being direct, strong and confident with communication.</p></li><li><p>Other duties as assigned</p></li></ul><p>Requirements:</p><p><br /></p><ul><li><p>Undergraduate degree or diploma in practical nursing, or 3 or more years of relevant work experience preferred</p></li><li><p>Must have customer service experience, hospitality and/or health care industry experience preferred, but not mandatory</p></li><li><p>Proficient in English and French with strong written and oral communication skills – clarity, critical thinking and problem-solving skills in verbal communication. Fluency in French is mandatory for this role.</p></li><li><p>Empathy and emotional intelligence for relationship building an asset</p></li><li><p>A passion and desire to help people improve their health</p></li><li><p>Must be detail-oriented, self-motivated and ability to foster a positive work environment</p></li><li><p>Ability to function in a fast-paced and rapidly changing environment with openness to new ideas and the flexibility to adapt positively to changes in direction, priorities, schedules, or responsibilities</p></li><li><p>Able to listen well, accurately communicate ideas, and work well in a team setting</p></li></ul></div></div>","company":{"companyType":"Private/Growth","name":"Apollo Applied Research Inc.","logoUrl":"/logos/apollo-applied-research-inc-1ed1b6aa5354dab9cdcbb7313adba158.jpeg"},"location":{"country":"Canada","address":"Etobicoke, ON","city":"Etobicoke","stateProvince":"ON"},"frontendLink":"/job-posting/apollo-applied-research-inc/remote-bilingual-patient-educator-english-french/dd309f7830c046bea25322ac51e9967f","title":"Remote Bilingual Patient Educator - (English/French)","hash":"dd309f7830c046bea25322ac51e9967f","postingUrl":"https://ca.indeed.com/job/remote-bilingual-patient-educator-englishfrench-7771f86226bd3fd6"},{"employmentType":"Part-time","postedOn":"3 days ago","description":"<div><p><b>Greetings! We are looking for qualified individuals to join our team! Gnome Grown is currently on the hunt for 1 part time budtender, for our boutique Oregon City location. Our goal is to continually work to de-stigmatize cannabis through an education-based approach, where we strive to show consumers that cannabis can be both medicinal and recreational. A desire to learn, professionalism, and extensive knowledge of cannabis is a must. Candidates must be flexible in their availability and punctual in their attendance.</b></p><p><b>Duties to include, but are not limited to: </b></p><ul><li><b>Maintain a hefty knowledge of cultivars, products, consumption methods, and cannabis culture.</b></li></ul><ul><li><b>Maintain a tidy, safe, and inspiring store experience.</b></li></ul><ul><li><b>Promote a work environment that is positive, customer-service oriented, and compliant.</b></li></ul><ul><li><b>Demonstrate knowledge of vendors, inventory, methods of cannabis cultivation, processing and consumption.</b></li></ul><ul><li><b>Verifying proper paperwork, documentation, and ID for customers.</b></li></ul><ul><li><b>Ensure consistent Store organization and cleanliness.</b></li></ul><ul><li><b>Provide outstanding customer service, it is essential that you represent the industry and Gnome Grown with a compassionate, yet professional demeanor.</b></li></ul><ul><li><b>Other duties as assigned by the Management Team.</b></li></ul><ul><li><b>Product deliveries/intakes.</b></li></ul><ul><li><b>Prepackage bulk weight for sale.</b></li></ul><p><b>Requirements: </b></p><ul><li><b>21 years of age or older.</b></li></ul><ul><li><b>Reliable transportation.</b></li></ul><ul><li><b>Must be able to work morning, evenings, and weekends.</b></li></ul><ul><li><b>Must be able to lift up to 25 lbs. on a regular basis.</b></li></ul><ul><li><b>Must have OLCC Marijuana Worker Permit to be considered for employment.</b></li></ul><ul><li><b>Previous retail and dispensary experience.</b></li></ul><p>Job Type: Part-time</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>License/Certification:</p><ul><li>Marijuana Handlers Card (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Gnome Grown Retail"},"location":{"country":"United States","address":"Oregon City, OR 97045","city":"Oregon City","stateProvince":"OR"},"frontendLink":"/job-posting/gnome-grown-retail/budtender/c07ef338ed6353d3bb87ea9abcff6c67","title":"Budtender","hash":"c07ef338ed6353d3bb87ea9abcff6c67","postingUrl":"https://www.indeed.com/job/budtender-30faa3959fa4c73a"},{"employmentType":"Full-time, Part-time","postedOn":"14 days ago","description":"<div><p>The Role</p><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI’s secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors. If you have a smile that can light up a room, as well as a bowl, we’re looking for you!<br />Responsibilities</p><ul><li>Assist patients in a customer-facing, intimate retail environment</li><li>Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</li><li>Ensure sales floor is properly stocked and presence of the store is well maintained</li><li>Own responsibility for remaining up-to-date with product knowledge</li><li>Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</li><li>Complete duties assigned during scheduled shift including:</li><li>Correct cash handling and discount application</li><li>Verification of proper paperwork, documentation and ID for patients</li><li>Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</li><li>Maintenance of hard copy files (when required)</li><li>Assist in verifying order deliveries for accuracy</li><li>Security measures and safety compliance</li><li>Maintain visitor log</li></ul><ul><li>Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</li><li>Promote a work environment that is positive, communicative, patient-oriented, and compliant</li></ul><p>Qualifications</p><ul><li>1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</li><li>High school diploma, or equivalent</li><li>Consistent demonstration of excellent customer service skills</li><li>Previous experience with POS systems</li><li>Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!</li><li>Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</li><li>Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</li><li>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</li></ul><p>Additional Requirements</p><ul><li>Must be 21 years or older</li><li>Must pass any and all required background checks.</li><li>Possess valid driver’s license or state ID.</li><li>Must have state of NV Agent Card</li><li>Must be and remain compliant with all legal or company regulations for working in the industry.</li></ul><p>Working Conditions</p><ul><li>While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</li><li>PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</li><li>Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</li></ul><p>Job Types: Full-time, Part-time</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Evening shift</li><li>Weekend availability</li></ul><p>Ability to Commute/Relocate:</p><ul><li>Reno, NV 89503: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Established","name":"Green Thumb Industries (GTI)","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Reno, NV 89503","city":"Reno","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries-gti/patient-care-specialist/20a1ea995d11fbdb1501be43c82f3e22","title":"Patient Care Specialist","hash":"20a1ea995d11fbdb1501be43c82f3e22","postingUrl":"https://www.indeed.com/job/patient-care-specialist-a0ecfa47477b9d26"},{"postedOn":"14 days ago","description":"<div>The Role<br /><br />RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!<br />Responsibilities<br /><br />Assist patients in a customer-facing, intimate retail environment<br /><br />Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs<br /><br />Ensure sales floor is properly stocked and presence of the store is well maintained<br /><br />Own responsibility for remaining up-to-date with product knowledge<br /><br />Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction<br /><br /><b>Complete duties assigned during scheduled shift including:</b><br />Correct cash handling and discount application<br /><br />Verification of proper paperwork, documentation and ID for patients<br /><br />Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system<br /><br />Maintenance of hard copy files (when required)<br /><br />Assist in verifying order deliveries for accuracy<br /><br />Security measures and safety compliance<br /><br />Maintain visitor log<br /><br />Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints<br /><br />Promote a work environment that is positive, communicative, patient-oriented, and compliant<br /><br />Qualifications<br /><br />1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience<br /><br />High school diploma, or equivalent<br /><br />Consistent demonstration of excellent customer service skills<br /><br />Previous experience with POS systems<br /><br />Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!<br /><br />Ability to listen well and effectively communicate, both verbally and in writing, with various audiences<br /><br />Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email<br /><br />Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures<br /><br />Additional Requirements<br /><br />Must be 21 years or older<br /><br />Must pass any and all required background checks.<br /><br />Possess valid driver's license or state ID.<br /><br />Must be and remain compliant with all legal or company regulations for working in the industry.<br /><br />Working Conditions<br /><br />While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions<br /><br /><b>PHYSICAL DEMANDS:</b> Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching<br /><br />Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Cleveland, OH 44111","city":"Cleveland","stateProvince":"OH"},"frontendLink":"/job-posting/green-thumb/patient-care-specialist/ba0c0b6892e4f4ee619127b1f555326a","title":"Patient Care Specialist","hash":"ba0c0b6892e4f4ee619127b1f555326a","postingUrl":"https://www.indeed.com/job/patient-care-specialist-6152a5583271d7d7"},{"employmentType":"Part-time","postedOn":"13 days ago","description":"<div><p><b>Job Description</b></p><p>Location: Franklin, MA</p><p>Part-time</p><p><b>PARALLEL</b></p><p>Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p>IN A NUTSHELL…</p><p>The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times Report directly to the Store Manager, Assistant Store Manager, and Lead Guides.</p><p>This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow NETA Policies &amp; Procedures for daily operations and fully comply with state medical marijuana regulations</p><p>• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport</p><p>• Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use</p><p>• Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity</p><p>• Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana</p><p>• Participate in the patient intake process, maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information</p><p>• Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and</p><p>• Accurately enter all patient record information within point of sale system</p><p>• Help to ensure the store is stocked, clean and in proper operational order</p><p>• Work in close coordination with a team of other patient services associates</p><p>• Supports the team work effort in both opening and closing procedures</p><p>• Act as a liaison between patients and NETA management to continually improve the customer experience</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU’LL BRING</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>• Previous retail or customer service experience (Required)</p><p>• Knowledge of basic computer skills, point of sale software and cash management (Required)</p><p>• Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role</p><p>• Ability to deal with problems and resolve in a professional manner</p><p>• Must be available to work weekends and applicable holidays</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence</p><p>• Ability to effectively multi-task</p><p>• Must be highly organized and have extreme attention to detail</p><p>• Passionate about the importance of medical marijuana</p><p>YOU WILL BE SUCCESSFUL IF YOU…</p><p>• Are self-motivated; micro-managing isn’t fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the “traditional” solution isn’t the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations.</p><p>• Ability to lift 30 lbs. unassisted.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 18691PandoLogic. Keywords: Dispensary Patient Consultant, Location: North Easton, MA - 02357</p></div>","company":{"website":"netacare.org","companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"Easton, MA, USA","city":"Easton","stateProvince":"MA"},"frontendLink":"/job-posting/neta/dispensary-patient-consultant/8b7b25d6f097becc5c79db90d84bd6e6","title":"Dispensary Patient Consultant","hash":"8b7b25d6f097becc5c79db90d84bd6e6","postingUrl":"https://www.snagajob.com/jobs/623607398"},{"employmentType":"Full-time, Part-time","postedOn":"18 hours ago","description":"<div><p><b>PRODUCT SPECIALIST</b></p><p>Summary</p><p>We are looking to employ a knowledgeable and experienced Product Specialist to assist customers in selecting suitable cannabis products. The responsibilities of the Product Specialist include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers’ questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.</p><p>To be successful as a Product Specialist, you should stay apprised of the latest developments in cannabis laws to maintain legal compliance. Ultimately, and outstanding Product Specialist should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.</p><p><b>ROLES &amp; RESPONSIBILITIES</b></p><ul><li>Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains /terpenes of cannabis.</li><li>Keeping up on new cannabis products on the market as well as the latest industry trends through Learn Brands and personal research.</li><li>Checking patients' identification documents and medical ID to verify their allotment is not over-extended.</li><li>Processing patients' payments using the dispensary's Point of Sale (POS) system.</li><li>Correctly ringing in and double checking the items as they go into the bag.</li><li>Verbally verifying the receipt with the patient.</li><li>Educating customers on the safe use of their selected cannabis products.</li><li>Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.</li><li>Ensuring that the dispensary and surrounding property is clean and well-organized at all times.</li><li>Additional duties as required.</li></ul><p>Requirements:</p><ul><li>Must be at least 18 years old.</li><li>Have the ability to maintain focus in an active environment.</li><li>Ability to regularly stand, sit, kneel, and lift up to 50 lbs. for extended periods.</li><li>Must have the ability to work in a fast-paced, changing, and challenging environment.</li><li>Must have accurate and robust data-entry and record-keeping skills for all POS transactions.</li><li>Attendance is required for training sessions on security, customer relations, and other topics critical to employment.</li><li>Must have strong oral and written communication skills and attention to detail.</li><li>Must have a strong work ethic with the ability to work independently and as part of a team.</li><li>Must have a thorough understanding of state and local medical marijuana laws and how they apply to the operation</li><li>Must have a thorough understanding of marijuana, its effects, and medical uses.</li><li>Experience in a sales or retail environment preferred.</li><li>Proficiency in point of sale (POS) applications is preferred.</li><li>Cash handling experience preferred.</li><li>Must have superior customer service and time management skills.</li><li>Solid mathematical skills to stay within state regulations.</li><li>Ability to obtain and maintain a Dispensary Agent Card.</li></ul><p>Work Environment:</p><p>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers/scanners.</p><p>Physical Demands:</p><p>This is an active role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><p>Must have the ability to regularly stand, sit, kneel, and lift up to 50 lbs. for extended periods of time.</p><p>Attendance and Punctuality:</p><p>Regular and predictable attendance and punctuality is an essential function of this position.</p><p>Expected Hours of Work:</p><p>Hours and shifts vary, including weekends, holidays, and overtime when needed.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"FROM THE EARTH","logoUrl":"/logos/from-the-earth-5ad8620b4a4ba744cd249ddbb9299da4.jpeg"},"location":{"country":"United States","address":"Kansas City, MO","city":"Kansas City","stateProvince":"MO"},"frontendLink":"/job-posting/from-the-earth/product-specialist/62b69b7250537843f93cad89ba1555c6","title":"Product Specialist","hash":"62b69b7250537843f93cad89ba1555c6","postingUrl":"https://www.indeed.com/job/product-specialist-17f6fbcc508bf84d"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>[Customer Service / Remote] - Anywhere in U.S. / $15-hr - As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; Help customers navigate the online application-video chat with a doctor-and-receive their medical card; Help customers (in a timely-professional-and-friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team-projects and company-wide efforts to advance the industryHiring Fast &gt;&gt;</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"State College, PA, USA","city":"State College","stateProvince":"PA"},"frontendLink":"/job-posting/nugg-club/pt-patient-support-expert-work-from-home/1d294769a99ef2d259d1afa7998b809a","title":"PT Patient Support Expert (Work From Home)","hash":"1d294769a99ef2d259d1afa7998b809a","postingUrl":"https://us.bebee.com/job/20210722-4f5c8d63fb514eaa7fbfeac3e774b087"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>[Customer Service / Remote] - Anywhere in U.S. / $15-hr - As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; Help customers navigate the online application-video chat with a doctor-and-receive their medical card; Help customers (in a timely-professional-and-friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team-projects and company-wide efforts to advance the industryHiring Fast &gt;&gt;</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"Keller, TX, USA","city":"Keller","stateProvince":"TX"},"frontendLink":"/job-posting/nugg-club/pt-patient-support-expert-work-from-home/3883f94c489af9add7f774bd4f50cdfc","title":"PT Patient Support Expert (Work From Home)","hash":"3883f94c489af9add7f774bd4f50cdfc","postingUrl":"https://us.bebee.com/job/20210722-b3189cf72640b69a17f7371629098314"},{"employmentType":"Full-time, Part-time, Commission","postedOn":"2 days ago","description":"<div><p><b>Our clinic specializing in medical cannabis is growing, as is our team!</b></p><p><b>We are currently looking for new representatives to patients, both civil and veterans of the Canadian Armed Forces.</b><br />*<br />Since our creation in 2017, we have assisted several hundred veterans suffering from service-related disorders. In order to relieve them, reduce their drug consumption and improve their quality of life, we educate them about medical cannabis and its therapeutic benefits.</p><p>Today we are looking to support new Veterans and civils across Canada with your help.</p><p><b>Are you a veteran yourself?</b></p><p><b>Do you have a network in the armed forces or containing a lot of veterans?</b></p><p><b>Do you want to improve the quality of life in your community? Veterans and civilians.</b></p><p>The role of a patient representative is to get in touch with people and organizations who may want to receive our medical consultation services to potentially obtain a prescription for medical cannabis and be registered with a licensed medical cannabis producer by Health Canada.</p><p>Our consultation service includes education, support, referral to a healthcare practitioner meeting the patient's needs, insurance management, registration with the cannabis producer and more.</p><p>If you are an autonomous and dynamic person, wishing to help your community while building a career, this role is for you!</p><p>Work from home, devellop your own network, profit sharing compensation, health benefits and much more!</p><p><b>Contact us! 1 877 710 GROW</b><br />*</p><p>Job Types: Full-time, Part-time, Commission</p><p>Salary: Up to $150,000.00 per year</p><p>Additional pay:</p><ul><li>Commission pay</li></ul><p>Benefits:</p><ul><li>Dental care</li><li>Disability insurance</li><li>Extended health care</li><li>Flexible schedule</li><li>Life insurance</li><li>Profit sharing</li><li>Vision care</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Application question(s):</p><ul><li>Are you willing to work a full comission job with high potential for revenus?</li></ul><p>Work remotely:</p><ul><li>Yes</li></ul></div>","company":{"name":"CLINIC Coverleaf.ca"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/clinic-coverleafca/patients-and-veterans-representative/34cacacd54eeaf80011001dec8945a25","title":"Patients and veterans representative","hash":"34cacacd54eeaf80011001dec8945a25","postingUrl":"https://ca.indeed.com/job/patients-and-veterans-representative-a893733a518c8e1c"},{"employmentType":"Part-time","postedOn":"7 days ago","description":"<div><p>Location : Franklin, MA Part-time PARALLEL Everyone is welcome here . Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. IN A NUTSHELL The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. Report directly to the Store Manager, Assistant Store Manager, and Lead Guides. This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. WHAT YOU WILL BE DOING Follow NETA Policies &amp; Procedures for daily operations and fully comply with state medical marijuana regulations Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana Participate in the patient intake process, maintaining appropriate paperwork and patient records Maintain privacy and confidentiality of sensitive patient information Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and Accurately enter all patient record information within point of sale system Help to ensure the store is stocked, clean and in proper operational order Work in close coordination with a team of other patient services associates Supports the team work effort in both opening and closing procedures Act as a liaison between patients and NETA management to continually improve the customer experience Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand Performs other duties and tasks as assigned EXPERIENCE AND SKILLS YOU’LL BRING Age 21 or over (Required) High School Diploma or equivalent (Required) Valid Government-Issued Photo ID (Required) Previous retail or customer service experience (Required) Knowledge of basic computer skills, point of sale software and cash management (Required) Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role Ability to deal with problems and resolve in a professional manner Must be available to work weekends and applicable holidays Positive attitude and strong work ethic Demonstrates high emotional intelligence Ability to effectively multi-task Must be highly organized and have extreme attention to detail Passionate about the importance of medical marijuana YOU WILL BE SUCCESSFUL IF YOU Are self-motivated; micro-managing isn’t fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the “traditional” solution isn’t the best one WHAT YOU GET Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry Employee discount Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity PHYSICAL REQUIREMENTS Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations. Ability to lift 30 lbs. unassisted. PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. DISCLAIMER Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates. Internal ID: 18691PandoLogic. Keywords: Dispensary Patient Consultant, Location: Malden, MA - 02148</p></div>","company":{"website":"netacare.org","companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"Malden, MA, USA","city":"Malden","stateProvince":"MA"},"frontendLink":"/job-posting/neta/dispensary-patient-consultant/cfad0f6a6b29755e5ef60b83dda284e8","title":"Dispensary Patient Consultant","hash":"cfad0f6a6b29755e5ef60b83dda284e8","postingUrl":"https://www.recruit.net/job/dispensary-patient-consultant-jobs/DE41D0E2C9CF9202"}]