2310 results
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Cashier and Customer Service

Faded Hemp Dispensary Victoria, TX 77901 Part-time
Apply Now Copy link

Must be extremely customer service oriented

Must be punctual

Must be willing to work any hours between 10-9pm Monday-Saturday and 1-8 Sunday

Must be cleanly and organized

Must show initiative

25-27 hrs a week starting.

Job Type: Part-time

Pay: $9.00 - $9.50 per hour

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends

COVID-19 considerations:
Mask Must be worn while working.

Application Question(s):

  • Do you live in Victoria, TX

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 2 years (Required)

Language:

  • Spanish (Preferred)

Willingness To Travel:

  • 25% (Required)

Work Location:

  • One location

Work Remotely:

  • No
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The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a gift that we cherish daily.</p><br /><p></p><p>Puffco has already produced the most awarded devices ever in our space but for us this is just the beginning. What we’ve created is truly special and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family and a community that you can directly impact. The possibilities are limitless and the results dependent on how deep you care to dive in.</p><p></p><p><b><br />Some Of What We Have Achieved:</b></p><br /><p></p><ul><li>Listed by MG Magazine as one of the 50 best companies to work for.</li><li>Nominated for Engadget’s “Best Of CES”</li><li>Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.</li><li>Written about in Forbes, Rolling Stone, Billboard Magazine, and several other publications.</li><li>Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.</li><li>Expanded our distribution to more than 51 different countries, leaving a global impression.</li></ul><ul><li>Awarded four Clio Awards in 2020 including a Grand Clio. (Social Good, Film/Video Craft, Product/Service Innovation, Social Media.)</li><li>Extensive philanthropic efforts &amp; giving back programs. We believe in putting our money and our manpower where our mouths are.</li></ul><br /><p></p><p><b>Who Are You:</b></p><p></p><p><br />We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!</p><p></p><p><b><br />What’s The Role About:</b></p><p></p><p><br />This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.</p><p></p><p><b><br />Some things you will be responsible for:</b></p><p></p><ul><br /><li>Responding to customer inquiries in a timely manner.</li><li>Basic product troubleshooting.</li><li>Processing warranty requests with customer follow up.</li><li>Provide exceptional customer service, with a passion for exceeding customer expectations.</li></ul><br /><p></p><p><b>Some qualifications and skills we need you to have:</b></p><p></p><ul><br /><li>1-3 years’ experience in customer service, customer support.</li><li>Experience providing customer service via support ticketing platforms.</li><li>Strategic - able to analyze situations and see the big picture.</li><li>Intelligent - bright and used to overachieving/over-delivering.</li><li>Excellent organizational and time management skills.</li><li>The ability to work under pressure whilst keeping an eye for details.</li><li>Excellent written, verbal communication, and analytical skills.</li><li>Proficiency in using Google sheets, docs etc.</li><li>History of building and managing client relationships.</li><li>Manages and self directs priorities with minimal oversight.</li><li>Appreciation and enthusiasm for cannabis culture.</li></ul><br /><p></p><p><b>Perks and Benefits:</b></p><p></p><ul><br /><li>Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off</li><li>Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment</li><li>Snacks, lunches, retreats, and SO much more!</li></ul><br /><p></p><p><b>EQUAL EMPLOYMENT OPPORTUNITY</b></p><p><br />Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.</p><p></p><p><b><br />HIRING PRACTICES</b></p><p><br />The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p><p></p><p><br />Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.</p><p></p><p><br />**Additional information about our company can be found at www.puffco.com.</p><p></p><p><br />Follow us on Instagram @Puffco</p></div></div>","company":{"companyType":"Private/Growth","name":"Puffco","logoUrl":"/logos/puffco-033a8eb0c60e593cf5b25a82c7c0d65b.png"},"location":{"country":"United States","address":"Los Angeles, CA 90017","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/puffco/customer-service-representative/f71d42d711ab8fc6579ede9a5be8ab83","title":"Customer Service Representative","hash":"f71d42d711ab8fc6579ede9a5be8ab83","postingUrl":"https://www.indeed.com/job/customer-service-representative-ed66d9adfbccbd1c"},{"employmentType":"Full-time, Part-time","postedOn":"2 days ago","description":"<div><p>Are you interested in working in the Hemp and Cannabis industry? Are you a driven self-starter who is willing to work hard and learn new things? You may be the right candidate for us!</p><p>We are seeking a motivated individual with a can-do spirit and a willingness to work! A positive attitude and good communication are a must.</p><p>We are looking for a Customer Service Representative. Someone to assist our customers when they have a question or an issue and also occasionally walk them through the purchase process.</p><p>Computer experience is a must! MAC is a plus and you must have at least some basic knowledge in using Google sheets/Docs.</p><p>Basic knowledge of the hemp and cannabis industry is preferred but not required. We will happily train you and give you the materials you need to succeed!</p><p><b><i>YOU MUST BE 21 TO APPLY</i></b></p><p>All interviews will be done remotely via Google Hangouts.</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $12.50 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul><p>Application Question(s):</p><ul><li>Since this is a remote position, do you have internet access at the place you plan to work from?</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Shift Availability:</p><ul><li>Day Shift (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>Yes</li></ul></div>","company":{"name":"Gear Plus LLC dba SeedsHereNow"},"location":{"country":"United States","address":"Lebanon, OR 97355","city":"Lebanon","stateProvince":"OR"},"frontendLink":"/job-posting/gear-plus-llc-dba-seedsherenow/customer-service-representative/7416e1d253d1a84dd8f4466ba90f7c7c","title":"Customer Service Representative","hash":"7416e1d253d1a84dd8f4466ba90f7c7c","postingUrl":"https://www.indeed.com/job/customer-service-representative-cd7b796eaa40e3ed"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Job Description</b></p><p><b>COMPANY OVERVIEW</b></p><p>Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (\"CPG\") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.</p><p><b>MISSION STATEMENT</b></p><p>At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.</p><p><b>JOB SUMMARY</b></p><p>This role is responsible for building and maintaining customer relationships and working closely with our Sales, Operations, Transportation and AR departments. The ideal candidate must have proven experience in providing expert customer service and supporting Sales and Operations teams. We are looking for a pro-active team member who has strong attention to detail, exceptional communication skills and enjoys working with others, while still being able to work independently.</p><p><b>CORE JOB DUTIES</b></p><p>Ensure all email and phone inquiries are responded to and resolved within the established departmental metrics Daily processing of inbound orders Processing order reship requests Efficiently processes product replacement and exchange requests Follows up and resolves pending METRC transactions with customers Inputs and tracks the status of ISA orders for customers Customer onboarding and updating account information within our systems Preparation of Invoice + COA packets for each order Communicate customer requests to the appropriate department as needed Other related tasks as assigned</p><p>REQUIRED EXPERIENCE, EDUCATION AND SKILLS</p><p>3+ years' experience in customer service, sales order management, logistics or operations Ability to perform within established departmental metrics Skilled multi-tasker and team player with experience working in a fast-paced environment Strong problem solving and exceptional communication skills Must possess a high degree of personal ownership, accountability, and flexibility Cannabis industry and METRC experience a plus 2 years of vocational and/or accredited college courses strongly preferred Proficiency in Microsoft Suite, QuickBooks, Smartsheet, Excel</p><p><b>ADDITIONAL REQUIREMENTS</b></p><p>Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry</p><p>Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status</p></div>","company":{"website":"crescolabs.com","companyType":"Public/Established","name":"Cresco Labs","logoUrl":"/logos/cresco-labs-af2becc596b572034007bd7a7d918bdd.png"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/cresco-labs/customer-service-representative/ad31673050d376ae9fc97fb9908802c6","title":"Customer Service Representative","hash":"ad31673050d376ae9fc97fb9908802c6","postingUrl":"https://www.whatjobs.com/job-for-Customer-Service-Representative-in-US-coop282918208"},{"employmentType":"Full-time","postedOn":"11 days ago","description":"<div><p>Sr Data Engineer - Data Services &amp; Enterprise Data Warehouse</p><p><b>Overview:</b></p><p>Weedmaps' mission is to power a transparent and inclusive global cannabis economy. Through our industry-leading marketplace, we connect the cannabis market's highest value and intent consumers with the best dispensaries and brands in the world and provide cannabis retailers with the suite of operational tools they need to efficiently run their businesses.</p><p>Weedmaps is looking for a Senior Data Engineer to help architect, design, build and maintain our data platform. You'll be joining our Data Engineering team where you'll play a key role in driving engineering excellence in support of our business goals.</p><p><b>The impact you'll make:</b></p><p>• Develop and maintain ETL data pipelines, integrating a wide range of data sources to support business applications and internal analytics needs.</p><p>• Create repeatable solution patterns and standards for relevant data management capabilities to ensure data consistency and accuracy, while maintaining SLA requirements.</p><p>• Perform technology and product assessments to drive required infrastructure needs to meet scalability, availability, security and concurrency needs.</p><p>• Cross team collaboration with Product, Analytics and Engineering teams, participate in all phases of SDLC - product requirement gathering, design, development and support.</p><p><b>What you've accomplished:</b></p><p>• 6-10+ years of Data/Software Engineering</p><p>• Strong knowledge of data warehousing and Datamodelling concepts.</p><p>• Experience building data integration pipelines, familiarity with ETL, ELT, Change Data Capture (CDC), Streaming and other data processing patterns.</p><p>• Experience with Airflow or similar workflow management solutions.</p><p>• Coding proficiency in at least one modern programming language, Python preferred.</p><p>• Experience with AWS, solid understanding of data services offered and ability to recommend cost effective solutions in and out of the box</p><p>• Strong knowledge of various relational and non-relational database systems (Postgres, ElasticSearch, Redshift, MongoDB, etc), experience with structured and semi structured data.</p><p>• Experience with streams and event driven patterns is a plus.</p><p>• Excellent documentation and communication skills.</p><p><b>Our Benefits:</b></p><p>• 100% paid employee monthly Medical, Dental and Vision premiums AND 80% paid dependent monthly premiums</p><p>• HMO (California residents only) and PPO option offered through United Healthcare</p><p>• Company-paid $50,000 in Basic Life/AD&amp;D (Accidental Death and Dismemberment) coverage</p><p>• 401(k) Retirement Plan: 100% match on the first 1%. 50% match from 2-6% of employee contributions</p><p>• 3 weeks PTO (accrued) and 5 sick days (immediate)</p><p>• Supplemental, voluntary benefits</p><p>• Kindbody (family planning/fertility) including up to $10,000 towards cash-pay services</p><p>• Goodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year</p><p>• Flexible Spending Accounts (Medical, Dependent, Transit and Parking)</p><p>• Voluntary Life Insurance</p><p>• Critical Illness</p><p>• Accident Insurance</p><p>• Short- and long-term disability</p><p>• Pet Insurance</p><p>• Paid parental leave</p><p><b>• During current work-from-home:</b></p><p>• Reimbursements for home office setup and monthly WiFi</p><p><b>Our Culture:</b></p><p>• 11 company-paid holidays</p><p>• Catered lunch and snacks provided while working in the office</p><p>• Snack boxes sent straight to your door during work-from-home</p><p>• Casual work environment, read no fancy clothes required, but you are free to dress to the nines!</p><p>• Monthly virtual happy hours</p><p>• Quarterly all-hands meetings</p><p>Weedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the smartest and most passionate people who want to join our team and develop the services, systems, and marketplaces that will serve the marijuana industry in the decades to come. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.</p><p><b>About Weedmaps:</b></p><p>Founded in 2008, Weedmaps is a leading technology and software infrastructure provider to the cannabis industry. Our suite of cloud-based software and data solutions includes point of sale, logistics and ordering solutions that enable customers to scale their businesses while complying with the complex and disparate regulations applicable to the cannabis industry. In addition, our platform provides consumers with information regarding cannabis products across web and mobile platforms, including listing local retailers and brands, facilitating product discovery and allowing consumers to educate themselves on cannabis and its history, uses and legal status. Headquartered in Irvine, California, Weedmaps employs more than 400 professionals around the world, with offices including Barcelona, Denver, and Toronto.</p><p>So what are you waiting for? Join the Weedmaps family</p></div>","company":{"website":"weedmaps.com","companyType":"Private/Established","name":"Weedmaps","logoUrl":"/logos/weedmaps-91e1d872260508afeaf6f1955f0ae1bf.jpeg"},"location":{"country":"United States","address":"Irvine, CA, USA","city":"Irvine","stateProvince":"CA"},"frontendLink":"/job-posting/weedmaps/senior-data-engineer-data-services-and-enterprise-data-warehouse/b8b4ab5d7c9d8a60b666f2c172720ceb","title":"Senior Data Engineer - Data Services & Enterprise Data Warehouse...","hash":"b8b4ab5d7c9d8a60b666f2c172720ceb","postingUrl":"https://www.jobnet.com.au/au/en/search-jobs-in-Irvine,-California,-USA/SENIOR-DATA-ENGINEER-DATA-SERVICES-ENTERPRISE-DATA-WAREHOUSE-REMOTE-48D91B0725D93B0006/"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p><b>Company</b></p><p>WeedMD Inc. is the publicly traded parent company of WeedMD RX Inc. and Starseed Medicinal Inc., licence holders producing and distributing cannabis products for both the medical and adult-use markets. The Company owns and operates a 158-acre state-of-the-art greenhouse, outdoor and processing facility located in Strathroy, ON as well as a fully licensed 26,000 sq. ft. Aylmer, ON processing facility, specializing in cannabis extraction. With the addition of Starseed, a medical-centric operator, WeedMD has expanded its multi-channeled distribution strategy. Starseed’s industry-first, exclusive partnership with LiUNA, the largest construction union in Canada, along with employers and union groups complements WeedMD’s direct sales to medical patients. The Company maintains strategic relationships in the seniors’ market and supply agreements with Shoppers Drug Mart as well, as seven provincial distribution agencies where adult-use brands Color Cannabis and Saturday are sold.</p><p><b>Summary</b></p><p>The Customer Service Representatives are responsible for inbound and outbound calls for both Starseed and North Star Wellness, maintain client appointments to the clinic, as well as complete Registrations and Re-Registrations process, submits Prior Authorization to all Insurance providers and submits all orders through Kroll for all clients approved for insurance coverage..</p><p>Customer Service Representatives also share product/services information, place client orders and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.</p><p>The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.</p><p>The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.</p><p><b>Job Duties</b></p><ul><li>Answer inbound calls</li><li>Handle customer requests, orders, appointments and concerns</li><li>Identify and assess clients’ needs to achieve satisfaction</li><li>Registration of clients</li><li>Verification of all new medical documents with the physicians or NP’s</li><li>Take the extra mile to engage the clients</li><li>Responsible to making outbound calls to clients and HCP’s</li><li>Responsible for entering client information in Bluelink, PatientVu/Kroll and or Portal</li><li>Submit claims for reimbursement to the client’s insurance company</li><li>Submits Prior Authorization forms on behalf of the client</li><li>Enters Prior Authorization approvals into Kroll</li><li>Manages/Submits all rejected Kroll orders</li><li>Answers all inbound emails</li><li>Complaints</li></ul><p><b>Required Knowledge, Skills and Abilities </b></p><ul><li>Demonstrated ability to work effectively with others in a fast-paced client focused environment</li><li>Ability or organize and prioritize multiple tasks and work roles</li><li>Ability to use a high degree of tact, diplomacy and discretion in working with others</li><li>Ability to type a minimum of 50 wpm</li><li>Attention to detail a must</li><li>Ability to work as an effective member of an integrated Customer Service Team</li><li>Build sustainable relationships and trust with clients</li><li>Excellent communication and presentation skills</li><li>Handle client complaints, provide appropriate solutions and alternatives within the time limits: follow up to ensure resolution, Keep records of client’s interactions, process customer accounts and file documents</li><li>Customer orientation and ability to adapt/respond to different types of characters</li></ul><p><b>Requirements</b></p><ul><li>A minimum of 3 years’ experience in a customer service environment</li><li>Ability to perform the essential duties of the job</li><li>Demonstrates Core Values; accountability, integrity, humility, compassion and respect</li><li>Must be available to work weekends or evening shift on a rotating basis.</li><li>Superior computer skills</li><li>Must be a team player</li></ul><p>If you are passionate about working in this industry, have a thirst for knowledge and want to be part of a dynamic and growing company, we would like to hear from you!</p><p><b>Note: </b>We would like to thank all applicants for their interest however we will only be contacting those that best fit the requirements. All resumes will be maintained in our database for six months for consideration in future searches for talent. The chosen applicant will be required to successfully complete background and reference checks.</p><p>WeedMD thanks all applicants for their interest; however, only those selected to continue in the recruitment process will be contacted. Pursuant to the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, WeedMD will accommodate all applicants with disabilities to the point of undue hardship during the recruitment and hiring process. Accommodation will be provided upon request and in accordance with the principles of dignity, individualization, and inclusion. WeedMD will work cooperatively, and in a spirit of respect, with all partners in the accommodation process. WeedMD is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, receipt of public assistance (in housing only), sex (including pregnancy and breastfeeding) or sexual orientation.</p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 3 years (preferred)</li></ul></div>","company":{"companyType":"Public/Established","name":"WeedMD Rx Inc.","logoUrl":"/logos/weedmd-0b8f6246bde17944a32624bc1cfea52d.jpeg"},"location":{"country":"Canada","address":"Bowmanville, ON","city":"Bowmanville","stateProvince":"ON"},"frontendLink":"/job-posting/weedmd-rx-inc/client-service-representative/68375571b835d09b09f9c5ff198e96cd","title":"Client Service Representative","hash":"68375571b835d09b09f9c5ff198e96cd","postingUrl":"https://ca.indeed.com/job/client-service-representative-0ab9ce8a2778bb16"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p><b>Job Description</b></p><p>About Us</p><p>Connected is one of the largest and fastest growing vertically integrated cannabis companies in California. We take pride in cultivating high end, designer strains that are lightyears ahead of anyone else in the industry. Our mission is to revolutionize the cannabis experience and become the first publicly traded cannabis company.</p><p>We have been breeding, growing and selling the best cannabis in the world since 2009. We have a combination of 10 years of leading industry experience and proprietary genetics with cutting-edge Silicon Valley technological approaches to cultivation has earned their flower the highest wholesale price in any major legal market. In 2017, Connected acquired the popular brand Alien Labs, known for its unique strains and streetwear-inspired merchandise. Today, Connected maintains a portfolio of proprietary top-shelf strains cultivated in state-of-the-art grow facilities in both California and Arizona and operates three Connected retail locations throughout Northern California.</p><p>We currently have 300+ employees across ten locations and we are in a high growth phase expanding rapidly. If you are interested in joining a world class team and working in an exciting new industry with a leader in genetics, innovation, career opportunities and growing practices, we encourage you to apply!</p><p>About the Job</p><p>Connected Cannabis Co. is seeking a Data Engineer to join our Corporate Team. This role will work in collaboration with leadership in providing direct hands-on support to the VP of Finance, Director of FP&amp;A, and Sr. Director of Operations from architecture development to maintaining analytical infrastructure to security. As a fast-growing, vertically integrated cannabis company we value individuals that can get the job done in an ever changing dynamic environment.</p><p>What You Will Do Design and implement internal process improvements including re-designing infrastructure for greater scalability, optimization data delivery, and automation Assemble complex data sets that meet non-functional business requirements Build required infrastructure for optimal extraction and loading data from various data sources using SQL technologies Create, lead, and develop analytical tools (i.e. Tableau, MS SQL Server, Python) to utilize as actionable tools to provide insight into key business performance metrics Design and improve data-flow architecture: Acumatica (cloud-based ERP), Excel, Google, AWS, MS SQL Server, ETL, and Tableau Write effective APIs from multiple data sources using scripting languages such as Python and JavaScript Partner with stakeholders including Executives, Finance, Analytics, and Operations to support data infrastructure needs and data-related technical issues Assist in maintaining the integrity and security of our centralized database(s)</p><p>What We Are Looking For</p><p>Bachelor's Degree in Information Systems, Statistics, Computer Science, or related field Minimum 5 years experience as a Data Engineer, or relevant background in a fast paced start-up environment Expertise in Python, SQL, JavaScript, R, C#, and .NET framework Proficient in relational database management systems MS SQL Server and/or Snowflake, and Google databases Senior level knowledge of API design and development in to bring data into proprietary Proven ability in developing scalable ETL process flows Prior experience using Tableau with advanced analytical skills working on converting unstructured data sets to production level datasets Ability to build processes that support data transformation, workload management, data structures, dependency, and metadata Strong understanding of continuous integration practices and testing disciplines Knowledge of financial reporting systems and methodologies Excellent written and verbal communication and presentation skills with the ability to explain complex data topics Why Connected?</p><p>Connected is an exciting, innovative workplace with an inclusive culture that offers rare career opportunities, and a chance to make a real-world impact in a new start-up industry! We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis industry.</p><p>Competitive Pay and Stock Options 401 (k), Medical, Dental, Vision, Employee Assistance Program PTO, Flexible Schedules, Work-Life Balance Career Growth and Internal Advancement Opportunities Chance to work in an exciting new start-up industry with awesome people</p></div>","company":{"companyType":"Private/Established","name":"Connected Cannabis Co.","logoUrl":"/logos/connected-cannabis-co-81627127c301c8f69a3b8a48a73fc8a5.jpeg"},"location":{"country":"United States","address":"Stockton, AL, USA","city":"Stockton","stateProvince":"AL"},"frontendLink":"/job-posting/connected-cannabis-co/sr-data-engineer/5a74e551ab7664c4a6c58e40e40bf74d","title":"Sr. Data Engineer","hash":"5a74e551ab7664c4a6c58e40e40bf74d","postingUrl":"https://www.whatjobs.com/job-for-Sr-Data-Engineer-in-Stockton-coop283127700"},{"postedOn":"3 days ago","description":"<div><div><p><b>Location: </b>2920 New Beaver Ave. Pittsburgh, PA</p><p></p><p><b><br />Everyone is welcome here</b>. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p></p><p><br />So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p></p><p><b><br />IN A NUTSHELL…</b></p><p>The Environmental Services Supervisor provides direct onsite management and administration of the housekeeping department and ensures the facility is provided adequate and timely custodial services.</p><p></p><p><br />This role is with Goodblend, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.<br /></p><p></p><br /><p><b>WHAT YOU WILL BE DOING</b></p><ul><li>Recruit, train, schedule, manage the Environmental Service staff</li><li>Establish a cleaning program which will maintain quality standards in training, performance, procedures and productivity pertaining to all managed properties</li><li>Control costs and work within budgeted framework regarding labor and supplies</li><li>Inspect properties on a daily basis, maintaining the highest quality standards</li><li>Attend Weekly Operations Meeting, schedule and conduct department meetings as needed</li><li>Report maintenance issues to maintenance department and/or management, evaluate the condition of furniture and fixes, making recommendations for any maintenance projects</li><li>Plan and schedule deep cleans; assist as needed with completion</li><li>Manage and schedule professionals as needed for seasonal deep cleans, carpets, window cleaning, drains, deep clean grout and tile floors, upholstery cleaning, etc.</li><li>Ensure timely completion of inventories and maintain adequate levels of linen, cleaning products and guest supplies</li><li>Work with all departments to meet their needs as they relate to housekeeping.</li><li>Plans and coordinates project work</li><li>Provides and monitors individual guidance and motivation to employees</li><li>Works with chemicals on a constant basis requiring special clothing or safety equipment</li><li>Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance</li><li>Ensures that all equipment is clean and professional in appearance at all times</li><li>Performs other duties as assigned</li></ul><p></p><p><b><br />EXPERIENCE AND SKILLS YOU’LL BRING</b></p><ul><li>Age 21 or over (Required)</li><li>Technical or High School diploma (Required)</li><li>Management experience in Custodial and/or Environmental Services</li><li>A minimum 4-7 years of progressively responsible work-related and any combination of education and training which provides the required knowledge, skills and abilities to perform the essential functions of the job, combined with demonstrated professional growth and achievement for waste management</li><li>Experience with hazardous material preferred</li></ul><p></p><p><b><br />YOU WILL BE SUCCESSFUL IF YOU…</b></p><ul><li>Are self-motivated; micro-managing isn’t fun for anyone</li><li>Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</li><li>Can work fast and be flexible; our industry is always changing</li><li>Play nice with others; we collaborate with each other a lot</li><li>Think creatively; sometimes, the “traditional” solution isn’t the best one</li></ul><p></p><p><b><br />WHAT YOU GET</b></p><ul><li>Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</li><li>Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</li><li>Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</li><li>Employee discount</li><li>Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</li></ul><p></p><p><b><br />PHYSICAL REQUIREMENTS</b></p><ul><li>Manufacturing and indoor growing environment.</li><li>Requires the ability to stand for prolonged periods of time, and consistent attention to detail for 10+ hours per day.</li><li>Must be able to bend, lift and stoop continuously.</li><li>Ability to lift 60 lbs. unassisted and up to 80 lbs. Assisted.</li></ul><p></p><p><b><br />PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</b></p><p><b>Our Vision</b> – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p><b>Our Mission</b> – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p><b>Our Values</b> – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p></p><p><br />We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p></p><p><b><br />DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><br /><p></p>Internal ID: 19061</div></div>","company":{"name":"Goodblend"},"location":{"country":"United States","address":"Homestead, PA 15120","city":"Homestead","stateProvince":"PA"},"frontendLink":"/job-posting/goodblend/1486-environmental-services-supervisor/42d476eb03402005f01ba6429935e4a0","title":"1486 Environmental Services Supervisor","hash":"42d476eb03402005f01ba6429935e4a0","postingUrl":"https://www.indeed.com/job/1486-environmental-services-supervisor-4994dc05be2bdc90"},{"postedOn":"3 days ago","description":"<div><div><p><b>Location: </b>2920 New Beaver Ave. Pittsburgh, PA</p><p></p><p><b><br />Everyone is welcome here</b>. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p></p><p><br />So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p></p><p><b><br />IN A NUTSHELL…</b></p><p>The Environmental Services Supervisor provides direct onsite management and administration of the housekeeping department and ensures the facility is provided adequate and timely custodial services.</p><p></p><p><br />This role is with Goodblend, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.<br /></p><p></p><br /><p><b>WHAT YOU WILL BE DOING</b></p><ul><li>Recruit, train, schedule, manage the Environmental Service staff</li><li>Establish a cleaning program which will maintain quality standards in training, performance, procedures and productivity pertaining to all managed properties</li><li>Control costs and work within budgeted framework regarding labor and supplies</li><li>Inspect properties on a daily basis, maintaining the highest quality standards</li><li>Attend Weekly Operations Meeting, schedule and conduct department meetings as needed</li><li>Report maintenance issues to maintenance department and/or management, evaluate the condition of furniture and fixes, making recommendations for any maintenance projects</li><li>Plan and schedule deep cleans; assist as needed with completion</li><li>Manage and schedule professionals as needed for seasonal deep cleans, carpets, window cleaning, drains, deep clean grout and tile floors, upholstery cleaning, etc.</li><li>Ensure timely completion of inventories and maintain adequate levels of linen, cleaning products and guest supplies</li><li>Work with all departments to meet their needs as they relate to housekeeping.</li><li>Plans and coordinates project work</li><li>Provides and monitors individual guidance and motivation to employees</li><li>Works with chemicals on a constant basis requiring special clothing or safety equipment</li><li>Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance</li><li>Ensures that all equipment is clean and professional in appearance at all times</li><li>Performs other duties as assigned</li></ul><p></p><p><b><br />EXPERIENCE AND SKILLS YOU’LL BRING</b></p><ul><li>Age 21 or over (Required)</li><li>Technical or High School diploma (Required)</li><li>Management experience in Custodial and/or Environmental Services</li><li>A minimum 4-7 years of progressively responsible work-related and any combination of education and training which provides the required knowledge, skills and abilities to perform the essential functions of the job, combined with demonstrated professional growth and achievement for waste management</li><li>Experience with hazardous material preferred</li></ul><p></p><p><b><br />YOU WILL BE SUCCESSFUL IF YOU…</b></p><ul><li>Are self-motivated; micro-managing isn’t fun for anyone</li><li>Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</li><li>Can work fast and be flexible; our industry is always changing</li><li>Play nice with others; we collaborate with each other a lot</li><li>Think creatively; sometimes, the “traditional” solution isn’t the best one</li></ul><p></p><p><b><br />WHAT YOU GET</b></p><ul><li>Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</li><li>Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</li><li>Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</li><li>Employee discount</li><li>Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</li></ul><p></p><p><b><br />PHYSICAL REQUIREMENTS</b></p><ul><li>Manufacturing and indoor growing environment.</li><li>Requires the ability to stand for prolonged periods of time, and consistent attention to detail for 10+ hours per day.</li><li>Must be able to bend, lift and stoop continuously.</li><li>Ability to lift 60 lbs. unassisted and up to 80 lbs. Assisted.</li></ul><p></p><p><b><br />PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</b></p><p><b>Our Vision</b> – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p><b>Our Mission</b> – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p><b>Our Values</b> – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p></p><p><br />We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p></p><p><b><br />DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><br /><p></p>Internal ID: 19061</div></div>","company":{"name":"Goodblend"},"location":{"country":"United States","address":"Mc Kees Rocks, PA 15136","city":"Mc Kees Rocks","stateProvince":"PA"},"frontendLink":"/job-posting/goodblend/1486-environmental-services-supervisor/bf89c08e0452034e5cd2545f11c90048","title":"1486 Environmental Services Supervisor","hash":"bf89c08e0452034e5cd2545f11c90048","postingUrl":"https://www.indeed.com/job/1486-environmental-services-supervisor-7912e0ae68bf21c2"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p><b>God Is Dope Fulfillment Warehouse</b></p><p><b>675 Metropolitan Parkway Southwest, Unit 3033</b></p><p><b>Atlanta, GA 30310</b></p><p><b>Customer Service Agent/Warehouse Associate</b></p><p><b>Our growing business is looking for a skilled problem solver to join our team as a Customer Service Agent. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.</b></p><p><b>Open Interviews will take place this week Monday - Friday between 8A to 3P. </b></p><p><b>Job Functions</b></p><ul><li><b>Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution</b></li></ul><ul><li><b>Manage large amounts of incoming emails</b></li></ul><ul><li><b>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution</b></li></ul><ul><li><b>Contribute to team effort by accomplishing related results as needed</b></li></ul><ul><li><b>Identify and assess customers' needs to achieve satisfaction</b></li></ul><ul><li><b>Provide accurate, valid and complete information by using the right methods/tools</b></li></ul><ul><li><b>Meet personal/team goals</b></li></ul><ul><li><b>Follow communication procedures, guidelines and policies</b></li></ul><ul><li><b>Place or cancel orders</b></li></ul><ul><li><b>Handle changes in policies</b></li></ul><ul><li><b>Go the extra mile to engage customers</b></li></ul><ul><li><b>Work with customer service manager to ensure proper customer service is being delivered</b></li></ul><ul><li><b>Fold clothing items</b></li></ul><ul><li><b>Process orders for shipping</b></li></ul><p><b>Skills</b></p><ul><li><b>Product Knowledge</b></li></ul><ul><li><b>Quality Focus</b></li></ul><ul><li><b>Documentation Skills</b></li></ul><ul><li><b>Resolving Conflict</b></li></ul><ul><li><b>Multitask</b></li></ul><ul><li><b>Patience</b></li></ul><ul><li><b>Negotiation</b></li></ul><ul><li><b>Positive Attitude</b></li></ul><ul><li><b>Attention to Detail</b></li></ul><ul><li><b>People Oriented</b></li></ul><ul><li><b>Problem Solving</b></li></ul><ul><li><b>Organizational Skills</b></li></ul><ul><li><b>Adaptability</b></li></ul><ul><li><b>Ability to Work Under Pressure</b></li></ul><ul><li><b>Computer Skills</b></li></ul><p><b>Requirements</b></p><ul><li><b>Must be at least 18 years of age</b></li></ul><ul><li><b>Must be eligible to work in the United States</b></li></ul><ul><li><b>High School diploma or equivalent; college degree preferred not required</b></li></ul><ul><li><b>Must have a laptop</b></li></ul><p><b>Pay Rate</b></p><ul><li><b>$10/hour</b></li></ul><ul><li><b>Paid Training</b></li></ul><p><b>We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.</b></p><p><b>*</b></p><p><b>Job Type: Full-time</b></p><p><b>Pay: $10.00 per hour</b></p><p>Job Type: Full-time</p><p>Pay: From $10.00 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul></div>","company":{"companyType":"Private/Startup","name":"God Is Dope LLC","logoUrl":"/logos/god-is-dope-llc-ec721ce15e111630e91b992073e5d82a.jpeg"},"location":{"country":"United States","address":"Atlanta, GA 30310","city":"Atlanta","stateProvince":"GA"},"frontendLink":"/job-posting/god-is-dope-llc/customer-service-representative/7feec90fd3cd2770416d6975f9337030","title":"Customer Service Representative","hash":"7feec90fd3cd2770416d6975f9337030","postingUrl":"https://www.indeed.com/job/customer-service-representative-5df88253887fceab"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p><b>Technical Help Desk Support</b></p><p><b><i>Job Description Summary: </i></b></p><p>Full-time position for software and hardware support working with our client base in various retail verticals, handled by phone, email and onsite visits.</p><p><b><i>Company Overview: </i></b></p><p>Mariner Business Solutions is a software/hardware reseller focusing on business-to-business applications including network solutions, point of sale solutions, and data managements systems throughout the United States. Mariner handles a diverse customer base from liquor stores, hospital and airport gift shops, dispensaries, garden centers to sporting goods retail stores, and more. Mariner has been in business since 1983 and currently employees 11 people. When joining Mariner Business Solutions, you can expect to work for a company that –</p><ul><li>works in an open and casual office environment in Denver, Colorado.</li><li>Medical coverage provided.</li><li>has an on-campus secure fitness room.</li><li>includes a full kitchen with provided favorite office snacks and drinks.</li><li>Is challenging, professional and fast paced with other engaging team members.</li></ul><p><b><i>Daily Objectives: </i></b></p><ul><li>Responsible for tier 1 and 2 customer support</li><li>Ability to use best practice troubleshooting techniques</li><li>Configuration of desktop software and hardware</li><li>Document and track support calls, hardware and software systems and upgrades</li><li>Remains familiar with standard concepts, practices and procedures within the IT field</li><li>Perform well individually and within a team</li><li>Participate in the weekly Support Center on-call rotation schedule.</li><li>Work with Sales Staff to meet proposal delivery process and service levels</li><li>Travel required, 5% of the time</li><li>Duties, responsibilities and activities may change at any time with or without notice</li></ul><p><b><i>Skillset: </i></b></p><p>*</p><ul><li>Demonstrated experience with Microsoft Office Products</li><li>Strong customer service skills to solve problems in a timely manner</li><li>Effectively manage time</li><li>Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently and physical ability to lift up to 40 lbs</li><li>Desire to learn and earn certifications</li><li>College degree, certification or equivalent work experience</li><li>Minimum of 2 years of similar or related experience</li></ul><p><b><i>Bonus Skills: </i></b></p><p>*</p><ul><li>Network and System Security practices, including WatchGuard and Cisco Meraki devices</li><li>Prior Retail IT Experience</li><li>Cannabis Industry Experience</li><li>Experience on backup software and management</li><li>Expert knowledge in VM</li></ul><p><b><i>Salary: </i></b></p><ul><li>Based on knowledge and experience, $41,600 - $52,000 annual</li></ul><p><b><i>To Apply: </i></b></p><ul><li>Please apply through this posting’s link</li></ul><p>Mariner is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identify, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state and federal law. This policy applies to all aspects of the employment relationship, including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.</p><p>Job Type: Full-time</p><p>Pay: $41,600.00 - $52,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>On call</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Windows: 2 years (Preferred)</li><li>Customer Service: 2 years (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Mariner Business Solutions","logoUrl":"/logos/mariner-business-solutions-c7337ff240731d9ecf43372692729e2c.jpeg"},"location":{"country":"United States","address":"Denver, CO 80222","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/mariner-business-solutions/technical-help-desk-support/668ebfe711d63a0847a903276f719159","title":"Technical Help Desk Support","hash":"668ebfe711d63a0847a903276f719159","postingUrl":"https://www.indeed.com/job/technical-help-desk-support-a6e48e68d52adb13"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>Do you love helping others and focusing on keeping spaces clean and organized? <b>Please come join our warm and friendly EVS team</b>! We seek two new team members.</p><p>One full time position with full benefits, Monday- Friday, 7:00 am to 3:30 pm</p><p>One part time position (potential for health ins benefits) Saturday to Monday, 7:00 am to 2:00 pm</p><p>Serenity Lane is making a real difference to real people, by improving the quality of life of our patients and their families, and in some cases, saving lives. We are looking for people who are passionate about helping others. By joining our dynamic team, you are joining us in our mission to transform lives through the treatment of addiction. At Serenity Lane, we are not only very good at what we do, we are also proud of how we get things done. We have a culture of respect and commitment. We welcome and value unique people with insights, and we believe our resilient culture sets us apart.</p><p>Qualifications: Previous cleaning experience is preferred but not required. We will happily train the right candidate for our team!</p><p>Closing Date: Open until position is filled</p><p>If you are looking for a fulfilling career in a supportive, caring environment and wish to contribute to Serenity Lane’s mission, we welcome your application to our team. Serenity Lane is a private, not for profit treatment center for alcohol and other drug dependencies.</p><p>Here’s what some of the patients had to say about our Environmental Services Staff:</p><p>“Kudos to housekeepers, very sweet, caring, and pleasant!”</p><p>“Kudos to housekeepers for very comfortable beds”</p><p>“Housekeeping is SO accommodating! Thank you for making my room sparkle and shine”</p><p>“The housekeepers are so fun and upbeat, I look forward to saying hi to them everyday”</p><p>JOB DESCRIPTION:</p><p>Environmental Services/Housekeepers are responsible for cleaning assigned bathrooms, rooms, and common areas around the facility with attention to detail. Flexibility to perform housekeeping duties/shifts as necessary. Able to work independently with minimal supervision. Ability to lift up to 50 lbs. at a time for stocking purposes as well as for heavy trash or linen bags. Demonstrate respectful teamwork and intra-departmental cooperation, as well as initiative and professionalism throughout the facility.</p><p>JOB STATUS:</p><p>Full time. Includes benefits for individuals working at least 30 hrs/week.</p><p>Qualifications: Previous cleaning experience is helpful but not required. We will happily train the right candidate for our team!</p><p><b> * Drug Free Workplace (free of </b><b>substances of abuse including Cannabis THC).</b><br /><b> * Pre-employment drug screen and criminal background check will be required.</b><br /><b> * Equal Opportunity Employer.</b></p><p>Job Type: Full-time</p><p>Pay: From $14.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul><p>Experience:</p><ul><li>Cleaning Experience: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Established","name":"Serenity Lane","logoUrl":"/logos/serenity-lane-d81af4e93cc2d86d2d705e6c0f2d299b.jpeg"},"location":{"country":"United States","address":"Coburg, OR 97408","city":"Coburg","stateProvince":"OR"},"frontendLink":"/job-posting/serenity-lane/ft-and-pt-environmental-services/3fe02344e1c43159ed8034184f107d11","title":"FT and PT Environmental Services","hash":"3fe02344e1c43159ed8034184f107d11","postingUrl":"https://www.indeed.com/job/ft-and-pt-environmental-services-4f4929bcc057c76f"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p><b>COMPANY OVERVIEW</b></p><p>Recently named one of Entrepreneur magazines Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States.</p><p>Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America.</p><p>Employing a consumer-packaged goods (CPG) approach to cannabis, Crescos house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindys, a line of edibles created by James Beard Award-winning chef Mindy Segal.</p><p>Sunnyside</p><p>• , Crescos national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers.</p><p>Recognizing that the cannabis industry is poised to become one of the leading job creators in the country Cresco has launched the industrys first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.</p><p><b>MISSION STATEMENT</b></p><p>At Cresco, we aim to lead the nations cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction.</p><p>Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis.</p><p>As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.</p><p><b>JOB SUMMARY</b></p><p>Director, Technical Services will be responsible for leadership and daily management of the Technical Services team responsible for ensuring robust products and processes, from development through launch, scale-up and optimization.</p><p>Responsibilities will include providing leadership and technical guidance for the Manufacturing organization, including technical transfer between sites and external vendors and overseeing complex technical investigations.</p><p><b>CORE JOB DUTIES</b></p><p>• Build and develop a high performing Technical Services team capable of meeting the required business, operations and quality targets</p><p>• Lead the development of new products for Cresco and its associated brands</p><p>• Optimize and scale up existing products and processes</p><p>• Work with manufacturing and product development to solve difficult technical problems and coach manufacturing personnel in solving technical problems</p><p>• Design and implement management controls for improving manufacturing processes, and ensure the required resources, procedures, and systems are present</p><p>• Ensure that internal development teams provide the necessary process controls to achieve a successful transfer to routine manufacturing, including cleaning methods, in-process testing, CQA, and CPP</p><p>• Review and approve study designs, technical reports, and validation and manufacturing procedures</p><p>• Organize and provide training for manufacturing and engineering employees on procedures and equipment relevant to manufacturing, GMPs/cGMPs and validation</p><p>• Ensure communication and coordination between Tech Services and internal stakeholders</p><p>• Serve as a member of the Manufacturing and Tech Services leadership team</p><p>REQUIRED EXPERIENCE, EDUCATION AND SKILLS</p><p>• Masters of Science (M.Sc.) or Doctorate (Ph.D.).</p><p>in Chemistry or Engineering, or B.S.</p><p>and equivalent industry experience</p><p>• Proven ability leading cross functional teams providing technical support in the pharmaceutical, nutritional, or food/beverage industry</p><p>• Demonstrated knowledge of QBD, DOE, process validation and statistical process control</p><p>• Knowledge of cGMPs and experience providing technical support in a cGMP manufacturing environment</p><p>• Hands on experience in process engineering, formulation science, process scale-up, and execution of technology transfers</p><p>• Comfortable working directly with site-based resources to resolve issues and make decisions related to technical services</p><p>• Must be able to work cross functionally with site functions, particularly Manufacturing, Engineering, Operations, Quality, and Marketing</p><p><b>ADDITIONAL REQUIREMENTS</b></p><p>• Must be 21 years of age or older to apply</p><p>• Must comply with all legal or company regulations for working in the industry</p><p>Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</p><p><b>Associated topics:</b></p><p>calculation, civil, draft, drainage, draw, infrastructure, land, soil mechanic, traffic, transportation</p></div>","company":{"website":"crescolabs.com","companyType":"Public/Established","name":"Cresco Labs","logoUrl":"/logos/cresco-labs-af2becc596b572034007bd7a7d918bdd.png"},"location":{"country":"United States","address":"Chicago, IL, USA","city":"Chicago","stateProvince":"IL"},"frontendLink":"/job-posting/cresco-labs/director-of-technical-services-commercialization-and-manufacturing/36e2531ffc12b444c61c31d3c758b22b","title":"Director of Technical Services Commercialization & Manufacturing","hash":"36e2531ffc12b444c61c31d3c758b22b","postingUrl":"https://www.jobilize.com/amp/job/director-technical-services-commercialization-manufacturing-chicago"},{"employmentType":"Part-time","postedOn":"6 days ago","description":"<div><p>We are looking for a CBD Sales and Client Care Representative to provide excellent customer service and meet sales quotas. Must be able to use communication skills to make the customer feel welcome in our store. Help identify their needs, answer questions and recommend solutions with a positive attitude. Assure customers leave our store satisfied while contributing to the store’s profitability.</p><p><b>Key Responsibilities and duties:</b></p><p>---Customer satisfaction is number one priority. Greet them, welcome them, direct them and offer exemplary assistance.</p><p>---We see clients with many different wants and needs. Must be able to answer their questions and help them find what’s best for them. Direct them to the racks and suggest items. Provide accurate information on products. Help them make selections by building customer confidence. Build customer connections.</p><p>---Keep the space neat and clean.</p><p>---Answer the phone.</p><p>---Must know basic math in order to give change. Process payments by totaling purchases and simple technology knowledge to use the cash register and credit card machine.</p><p>---Keep shelves stocked.</p><p>---Monitor to make sure inventory is accounted for.</p><p>---Provide customer feedback to the store owner.</p><p>---Stay up to date on new products.</p><p>---Occasional opening or closing procedures.</p><p>---Other duties as needed.</p><p><b>Skills, qualifications and work experience:</b></p><p>---Willing train the right person</p><p>---Flexibility to work different shifts.</p><p>---Must be honest and dependable</p><p>---Willing to learn processes and procedures</p><p>---Must be friendly and passionate with customer satisfaction being number one priority while building trusting relationships</p><p>---Listening skills, people skills, communication skills, and high energy level.</p><p>---Able to meet sales goals, product knowledge and job knowledge</p></div>","company":{"companyType":"Private/Growth","name":"Your CBD Store (Richmond, VA)"},"location":{"country":"United States","address":"Glen Allen, VA, USA","city":"Glen Allen","stateProvince":"VA"},"frontendLink":"/job-posting/your-cbd-store-richmond-va/cbd-sales-and-client-care-representative/78385087654c30d090f806fb9ca417db","title":"CBD Sales and Client Care Representative","hash":"78385087654c30d090f806fb9ca417db","postingUrl":"https://www.linkedin.com/jobs/view/cbd-sales-and-client-care-representative-at-your-cbd-store-richmond-va-1126084353"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Oz Cannabis is one of the fastest growing Provisioning Center chains in Michigan. We are looking to add on a couple of team members to our existing locations. Cannabis back round is a plus but not required. The most important skill you need is the ability to learn and work well within the team. Daily responsibilities include:</p><ul><li>Greeting guests, checking them in, and understanding their needs.</li><li>Making sure all sales are processed correctly and all appropriate documentation has been filled out.</li><li>Maintaining a clean work area.</li><li>Interacting with guests over the phone.</li><li>Assisting with any other tasks needed within the facility.</li></ul><p>Drop us a line and let us know why you would be a good fit to join our team. We look forward to hearing from you!</p><p>Job Type: Full-time</p><p>Pay: $11.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Growth","name":"Oz Cannabis","logoUrl":"/logos/oz-cannabis-b14b5f1be3a5f2c1e2a5df8183f01a95.png"},"location":{"country":"United States","address":"Detroit, MI 48224","city":"Detroit","stateProvince":"MI"},"frontendLink":"/job-posting/oz-cannabis/cannabis-customer-service-and-sales/9d8ec1d2cf96f5ca57575620054dc67b","title":"Cannabis Customer Service and Sales","hash":"9d8ec1d2cf96f5ca57575620054dc67b","postingUrl":"https://www.indeed.com/job/cannabis-customer-service-and-sales-c726e18a9038644a"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>PharmaCentra d/b/a CannabisBPO of Americus, GA is looking to hire a full-time Remote Customer Service Representative to communicate effectively with legal cannabis retail managers and customers. This work-from-home contact center position enjoys DailyPay, flexible schedules, and a work-from-home environment. Full-time employees also have access to group benefits, including medical, dental, vision, short-term disability, long-term disability, and life insurance. If you have customer service or call center experience, and a passion for the plant, please read on about this great opportunity in the legal cannabis industry! ABOUT PHARMACENTRA LLCFounded in 2003, we provide customizable contact center solutions for pharmaceutical companies, clinical research organizations, insurance providers, hospital groups, and other organizations to communicate more effectively with patients and health care providers. With offices in both the United States and Canada, we serve as a strategic partner that delivers quality results while maintaining flexibility and accountability to our clients' evolving needs and the changing market conditions. We work hard to ensure that every interaction made on behalf of our clients is a positive interaction.Our people are our most valuable asset. That's why we make every effort to offer the competitive wages needed to hire and retain people who have the skillset and talent required for each job. We focus on developing our employees and creating opportunities for them to grow into new roles. A DAY IN THE LIFE OF A FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVEAs a Remote Customer Service Representative, you are on the front lines of what we do for the legal cannabis community. You work with various people on behalf of our clients as customer service representatives within the cannabis industries. You both receive incoming inquires and reach out by phone, email, or chat, always delivering the exceptional contact center services that we are known for. You have the knowledge and resources necessary to resolve most questions on your own and support from your team is always available. In any case, you know how to make sure that clients always know that they are in good hands and you truly care. With your professionalism and superior listening skills, you turn every interaction into a positive one. You keep accurate and detailed documentation about all your communication with clients. You enjoy interacting with people throughout your day and feel good about providing exceptional contact center service on behalf of our valued clients! QUALIFICATIONS FOR A REMOTE CUSTOMER SERVICE REPRESENTATIVEHigh school diploma or equivalentOne year of customer service or call center experienceKnowledge of the legal cannabis industryAbility to work in a quiet and private work-from-home environment where high-speed internet is maintainedComputer skills with a working knowledge of Microsoft Windows / OfficeAbility to pass a background checkExcellent customer service skillsApplicants Living in following States Will Not Be Considered: Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Illinois, Iowa, Maine, Maryland, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, South Dakota, Utah, Washington, nor District of Columbia.Bilingual skills in Spanish are preferred. Are you empathetic, open-minded, and persistent? Do you have good problem-solving and analytical skills? Are you an active listener? Can you effectively prioritize multiple tasks? Are you reliable and dependable? Do you have excellent interpersonal skills with an emphasis on verbal and written communication? Are your standards for quality high? If so, you might just be perfect for this Remote Customer Service Representative position! FULL-TIME CONTACT CENTER WORK SCHEDULEBecause most of our departments operate 24/7, we offer flexible work schedules for full-time call center positions. Full-time employees can expect to work 38-40 hours per week. At least one weekend day is required. This is a work-from-home call center position. NOW ACCEPTING APPLICATIONS FROM: AL, FL, GA, IN, KS, KY, LA, MI, NM, NC, ND, OH, OK, PA, SC, TN, TX, VA, WI, WV, WY READY TO JOIN OUR TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this work-from-home call center job serving the essential health care community, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you</p></div>","company":{"companyType":"Private/Established","name":"CannabisBPO","logoUrl":"/logos/cannabisbpo-0533fc00a84defc3d74630f1d80984bc.jpeg"},"location":{"country":"United States","address":"Americus, GA, USA","city":"Americus","stateProvince":"GA"},"frontendLink":"/job-posting/cannabisbpo/customer-service-representative/acf00e3061b8b5f123714e9195b8b4fa","title":"Customer Service Representative","hash":"acf00e3061b8b5f123714e9195b8b4fa","postingUrl":"https://www.linkedin.com/jobs/view/customer-service-representative-at-cannabisbpo-2528826281"},{"postedOn":"8 days ago","description":"<div><div>Overview:<div><b>Purpose</b></div><div></div><div><br />This person is a representative of the company and provides customer service, including product information and problem resolution to customers via automated call distribution phone software, email, online chat, website, dispensary directory, and social media. Using proven methods of diagnosis, product, company, and industry knowledge the Customer Service Representative will provide clear communication in a user-friendly and professional manner.</div><div></div><div><b><br />Essential Duties</b></div><div></div><div><b><br />Customer Service</b></div><ul><li>Deliver excellent customer service and support to end-users, using and operating automated call distribution phone software, email, online chat, website, dispensary directory, social media and other means as determined.</li><li>Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.</li><li>Gather customer’s information and determine the issue by evaluating and analyzing the conversation.</li><li>Identify and escalate priority issues per customer specifications.</li><li>Redirect problems to appropriate resources.</li><li>Offer alternative solutions where appropriate with the objective of retaining customers’ business and sustaining company’s brand value.</li><li>Organize ideas and communicate oral messages appropriate to listeners and situations.</li><li>Follow up and make scheduled call backs to customers when necessary.</li><li>Stay current with product, company, and industry knowledge, current and upcoming marketing initiatives.</li><li>Promote consumer and retail partner satisfaction by monitoring and engaging in conversations in real time on automated call distribution phone software, email, online chat, website, dispensary directory, and social media.</li><li>Maximize relationships with existing key influencers.</li><li>Act as a steward of the brand.</li></ul><div><b>Process Management and Documentation</b></div><ul><li>Follow standard processes and procedures. Update and maintain standard processes and procedures as required.</li><li>Utilize and document available resources for information and problem resolution such as Biotrack, Preferred Patron, call distribution phone software, etc.</li><li>Cross-train other team members to provide coverage for peak periods or absence.</li></ul><div><b>Brand Value</b></div><ul><li>Contribute to brand promotion efforts.</li><li>Develop thorough knowledge of company brand, products, industry standards and competitive market. Utilize this knowledge to differentiate company brand, products, and service.</li><li>Utilize and leverage automated call distribution phone software, email, online chat, website, dispensary directory, and social media to promote company brand, products, and industry leadership.</li><li>Maintain brand consistency across all customer service delivery methods.</li></ul><div></div><div><b><br />Project and Event Support</b></div><ul><li>Provide support for projects, events, and sponsorships as required.</li></ul><div></div><div><b><br />Other Duties</b></div><ul><li>Other duties as assigned.</li></ul><div></div><div><b><br />Supervision</b></div><ul><li>Works under the direct supervision of the Director of Marketing.</li></ul><div></div><div><b><br />Job Qualifications</b></div><div></div><div><b><br />Work Experience</b></div><ul><li>A minimum of 1 to 2 years of retail experience preferred. Knowledge of customer service principles and practices.</li></ul><ul><li>Excellent customer service skills, including ability to respond to customers in a diplomatic and professional manner.</li><li>Knowledge of relevant industry products and practices.</li><li>Excellent oral and written communication skills, including grammar and punctuation.</li><li>Ability to type quickly with high degree of accuracy.</li><li>Excellent organization and time management skills.</li><li>Knowledge of various computer systems and applications, especially Microsoft Office Word, Excel, Google Mail, Documents, Calendar, BioTrack, and Preferred Patron. Knowledge of various customer service systems and protocols, including automated call distribution phone software, email, online chat, website, dispensary directory, and social media preferred.</li><li>Must be able to secure appropriate work credentials from the Colorado Department of Labor Marijuana Enforcement Division.</li></ul><div></div><div><b><br />Education</b></div><ul><li>Bachelor’s degree in marketing, graphic design, or related field or equivalent preferred.</li></ul><div></div><div><b><br />Proven success in the following job competencies:</b></div><ul><li>Creativity</li><li>Leadership</li><li>Results</li><li>Communication and Presentation</li><li>Customer Focus and Relationship Building</li><li>Influencing</li><li>Problem Solving and Decision Making</li><li>Information and Technology Proficiency</li><li>Technical Industry and/or Profession Expertise</li></ul><div></div><div><b><br />Working Conditions</b></div><ul><li>Able to use a computer for extended periods of time.</li><li>Able to move about a typical office, manufacturing, or retail environment</li><li>Able to perform general office managerial and administrative activities.</li><li>Able to lift and move up to 25 pounds occasionally.</li><li>Regular and on-time attendance.</li><li>Hours regularly exceed 40 hours per week.</li><li>Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required.</li></ul><div></div><div><b><br />Note: </b>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.</div></div></div>","company":{"companyType":"Private/Established","name":"LivWell Enlightened Health","logoUrl":"/logos/livwell-89608557080db7a3393f55010ac1d2c3.jpeg"},"location":{"country":"United States","address":"Thornton, CO 80229","city":"Thornton","stateProvince":"CO"},"frontendLink":"/job-posting/livwell-enlightened-health/customer-service-representative/a59c37f55a67d28af7561b23f66fed1d","title":"Customer Service Representative","hash":"a59c37f55a67d28af7561b23f66fed1d","postingUrl":"https://www.indeed.com/job/customer-service-representative-d4b1a3cf4b98a406"},{"employmentType":"Part-time, Casual","postedOn":"8 days ago","description":"<div><p>Doctor Love and Hemp City Kamloops is now hiring a part time customer service representative to join our already fantastic team.</p><p>The company has been in business for 20 years. The owners of the company are amazing people to work for. We sell adult toys and novelties along with a wide assortment of products for smoking your legal herb.</p><p>We are specifically looking for someone who is ok with working evenings and weekends with the possibility of some day shifts and cover shifts when needed. Applicants must be able to take direction and work independently to accomplish the managers goals set out daily.</p><p>Our hours of operation are 10am-10pm 7 days a week. The store can get busy with customers, so we are hiring to help so that the staff do not get to overwhelmed.</p><p>We have a lot of work daily that needs to be completed to keep out shelves fully stocked and to maintain the cleanliness of the store to protect everyone.</p><p>We have a specific Covid-19 cleaning schedules to keep all staff and customers safe during this time. We also provide gloves, masks, and hand sanitizer for customers and staff.</p><p>Applicant must have retail and customer service experience. They also must be capable of counting and handling cash and using a Debit/Credit card machine.</p><p>There are sales incentive bonuses and we do offer a discount in the store for employees when they have passed their probation period.</p><p>Applicant must be 19+ to apply with 2 job references and 1 personal reference</p><p>Job Types: Part-time, Casual</p><p>Salary: From $14.60 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekends</li></ul><p>Experience:</p><ul><li>customer service: 2 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Kamloops, BC","city":"Kamloops","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/659b519bb8515b9790cabadf1db43098","title":"Customer Service Representative","hash":"659b519bb8515b9790cabadf1db43098","postingUrl":"https://ca.indeed.com/job/customer-service-representative-fdd1f7fdea65a4f0"},{"postedOn":"8 days ago","description":"<div>Equivalent Experience<br /><br /><b>Description:</b><br />The Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering mainline, greetings visitors, and assisting with other clerical duties as required.<br />MAJOR RESPONSIBILITIES<br /><ul><li>Process and input all customer orders including the coordination of last-minute shipping requests with the traffic department;</li><li>Maintain records of damaged goods and back-order logs</li><li>Handle returned products in an efficient manner and assure proper credit is given to the customer</li><li>Trace orders as required and notify customers of any activity concerning their merchandise;</li><li>Assure proper invoicing of accounts by verifying computer-generated invoices;</li><li>Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner;</li><li>Report customer feedback to management, including any signs of customer dissatisfaction;</li><li>Act as a liaison between the warehouse and the customer in the administration of accounts and between the office and customer regarding invoicing and credit changes;</li><li>Oversee all paperwork associated with orders and maintain the corresponding files;</li></ul>Maintain a current and accurate procedure book that details the processing requirements for each account;<br /><ul><li>Prepare any reports concerning customer service activities as required by supervisors; Top Skills Details:</li></ul>customer service<br />Microsoft office<br /><br /><b>Administration Additional Skills &amp; Qualifications:</b><b>MUST:</b><br /><ul><li>2+ years of customer service experience in a general office, preferably in a role that involved regular usage of a phone</li><li>Excellent written and verbal communication skills</li><li>Intermediate Outlook, Word &amp; Excel skills</li><li>Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.</li></ul><b>LIKES:</b><br /><ul><li>Experience using WMS like SAP, JD Edwards, or Oracle</li><li>Warehouse or Cannabis industry experience</li><li>Two-year College or one-year related experience and/or training; or equivalent combination of education and experience Experience Level:</li></ul>Entry Level<br /><br /><b>À propos d'Aerotek:</b><br />Notre monde nous tient à cœur. Reconnu Best of Staffing MD par nos clients et le talent que nous recrutons, Aerotek MD Inc. se distingue comme chef de file du recrutement et en de la dotation de personnel grâce à sa grande compréhension des liens entre le talent et les affaires. Étant donné qu'Aerotek est un partenaire stratégique de plus de 18 000 clients et 300 000 employés contractuels chaque année, son approche axée sur les gens lui permet d'offrir un avantage concurrentiel à ses clients et des emplois gratifiants à ses employés contractuels. Aerotek, dont le siège social est à Hanover, au Maryland, exploite un réseau de plus de 250 bureaux non franchisés, comptant plus de 8 000 employés internes dévoués à servir nos clients. Aerotek est une société en exploitation d'Allegis Group, un fournisseur multinational de solutions en matière de talent. Pour en savoir davantage, consultez le site aerotek.com/fr-ca.<br /><br /><b>About Aerotek:</b><br />We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions.<br /><br />The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</div>","company":{"companyType":"Private/Established","name":"Aerotek","logoUrl":"/logos/aerotek-ab4527adf94c5b5b8789f9ab467741a1.jpeg"},"location":{"country":"Canada","address":"Leduc, AB","city":"Leduc","stateProvince":"AB"},"frontendLink":"/job-posting/aerotek/customer-service-representative/bf2d1dbdde5eaba5a82a383455fc9f31","title":"Customer Service Representative","hash":"bf2d1dbdde5eaba5a82a383455fc9f31","postingUrl":"https://ca.indeed.com/job/customer-service-representative-84ed17c0354c6638"},{"employmentType":"Part-time","postedOn":"4 days ago","description":"<div><p>Responsibilities include customer service, cleaning, and closing/opening duties.</p><p>Requires basic knowledge of Vaping and CBD/Hemp. Must be able to select and describe correct products for customers' needs.</p><p>Preferred prior customer service experience and personal experience in vaping.</p><p>Job Type: Part-time</p><p>Pay: From $9.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekends</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Application Question(s):</p><ul><li>Are you at least 21 years old?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"512 Vape","logoUrl":"/logos/512-vape-76fe0b276bdc50fb45a8673f41ea5082.jpeg"},"location":{"country":"United States","address":"Lampasas, TX 76550","city":"Lampasas","stateProvince":"TX"},"frontendLink":"/job-posting/512-vape/cashier-customer-service/bf8ed320f768a931daaf06c9b54b7ac2","title":"Cashier/Customer Service","hash":"bf8ed320f768a931daaf06c9b54b7ac2","postingUrl":"https://www.indeed.com/job/cashiercustomer-service-9c0d4dbc40b68fd0"},{"postedOn":"20 hours ago","description":"<div><div><p><b>About Us</b></p><p>Connected is one of the largest and fastest growing vertically integrated cannabis companies in California; according to the BDS, we are currently number one in flower sales in the state of California. We take pride in cultivating high end, designer strains that are lightyears ahead of anyone else in the industry.</p><p>The connected brand was launched in 2018 with the mission to revolutionize the cannabis experience. We currently have 300+ employees across ten locations and we are in a high growth phase expanding rapidly. If you are interested in joining a world class team and working in an exciting new industry with a leader in genetics, innovation, career opportunities and growing practices, we encourage you to apply!</p><br /><p></p><p><b>What You Will Do</b></p><ul><li>Greet all patients with a positive and warm welcome</li><li>Operate front desk computer, check in patients, update patient files</li><li>Process paperwork for new patients, data entry</li><li>Provide all new patients with a brief explanation of services</li><li>Strong computer skills with office programs</li><li>Knowledge Word, Excel, PowerPoint, Email</li><li>Keep all online/paper menus current with daily offerings</li><li>Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance</li><li>Communicate effectively with management and coworkers concerning business issues and opportunities</li><li>Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment</li><li>Support the Store Management team in driving and maximizing store sales, controlling and minimizing shrink to achieve store goals</li></ul><br /><p></p><p><b>What We Are Looking For</b></p><ul><li>Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments</li><li>Clearly conveys ideas and concepts. Demonstrates active listening skills</li><li>Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback</li><li>Contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed</li><li>Treats other with respect; works with integrity and principles; upholds organizational values</li><li>Must be 21+ years old</li><li>Work a schedule reflective of availability established at the time of hire, with the ability to increase/decrease hours based on business needs which may include weekends and/or holidays.<ul><li>must be available to work Friday, Saturday and Sunday</li><li>flexibility to be scheduled within 24-48 hours notice</li><li>Shift times vary between the hours of 8am - 9:30pm</li></ul></li><li>Must be able to lift up to a maximum of 50 lbs. and work in a moderately loud environment</li></ul><p></p><ul><li><b>Why Connected?</b></li><li>Competitive Pay and Stock Options</li><li>401 (k), Medical, Dental, Vision, Employee Assistance Program</li><li>PTO, Flexible Schedules, Work-Life Balance</li><li>Career Growth and Internal Advancement Opportunities</li><li>Chance to work in an exciting new start-up industry with awesome people!</li></ul></div></div>","company":{"name":"Connected Internal"},"location":{"country":"United States","address":"Sacramento, CA","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/connected-internal/front-desk-associate/0f5c561a7417e325bc5096784533e008","title":"Front Desk Associate","hash":"0f5c561a7417e325bc5096784533e008","postingUrl":"https://www.indeed.com/job/front-desk-associate-4c5ae93472d1bb33"},{"employmentType":"Full-time","postedOn":"19 hours ago","description":"<div><p><b>Job Summary: </b></p><p>Wellness Expert I’s serve as the company’s frontline ambassadors to customers and as such, have the greatest opportunity for creating a pleasant, low-effort experience. As a Wellness Expert I, you will be tasked with and responsible for engaging and interacting with customers (internal and external) by answering company and product related questions, placing orders, investigating and analyzing financial records and shipping discrepancies, resolving complaints and providing additional product education.</p><p><b>Key Responsibilities: </b></p><ul><li>Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.</li><li>Collects and enters orders for new or additional products or services.</li><li>Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.</li><li>Engage and interact with customers via chat, email, telephone or in person to consistently provide an unparalleled level of customer service by (1) Taking ownership, (2) Following through to completion or resolution and (3) Always going above and beyond.</li><li>Identify opportunities for process improvement and escalate to relevant stakeholders with recommendations for improvement.</li><li>Understand and anticipate customer needs by listening, reading and asking probing questions to identify the right solution(s), set proper expectations and execute accordingly.</li><li>Product Expert capable of providing creative alternatives, solutions and/or product education that contribute to the company’s revenue goals.</li><li>Collect, input and verify data for orders, additional products and/or shipping modifications</li><li>Diffuse escalated situations by conducting root-cause analysis to address, mitigate and resolve</li><li>Strict adherence to company policies, process guidelines and procedures including but not limited to timekeeping/payroll systems, databases owned or used by the company, it's vendors or partners.</li><li>Performs other related duties as assigned.</li></ul><p><b>Required Skills/Abilities: </b></p><ul><li>Excellent communication skills including active listening.</li><li>Service-oriented and able to resolve customer grievances.</li><li>Proficient computer skills with the ability to learn new software.</li><li>Must be a highly motivated self-starter whose customer-centric disposition is resolution driven.</li><li>Technically savvy, computer proficient</li><li>Possess a genuine willingness to learn and be flexible, intuitive, resourceful and coachable.</li></ul><p><b>Education and Experience: </b></p><ul><li>High school diploma or equivalent.</li><li>2 years of previous customer service experience required.</li><li>2 years of previous call center experience required</li></ul><p><b>Physical Requirements: </b></p><ul><li>Prolonged periods sitting at a desk and working on a computer.</li><li>Must be able to lift up to 15 pounds at times.</li></ul><p><b>Who are we?</b></p><p>We are MEDTERRA, one of the largest names in the CBD industry. Our products are very well thought out, as is virtually everything else this company does. Medterra offers basic products like CBD oils and capsules made with purely CBD and MCT oil, as well as more specially formulated products like cooling creams, sleep capsules, immune boosters, and dog treats. There should be something for everybody here!</p><p>Medterra believes CBD should be available to all those in need at an affordable price. The company provides customers with true seed to sale purchases. Our industrial hemp is organically grown and extracted in accordance with the strict guidelines of the Kentucky Department of Agriculture. Each and every product that leaves the facility must be third-party tested to ensure consistency and quality. Medterra is proud to be in partnership with the Hemp Pilot Research Program to be able to provide customers quality CBD product.</p><p>Job Type: Full-time</p><p>Pay: From $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>Temporarily due to COVID-19</li></ul></div>","company":{"companyType":"Private/Established","name":"Medterra","logoUrl":"/logos/medterra-83b4ad1453d31742b07c5d1169093989.jpeg"},"location":{"country":"United States","address":"Irvine, CA 92618","city":"Irvine","stateProvince":"CA"},"frontendLink":"/job-posting/medterra/customer-care-specialist/d9d2c05110c7ca093452b0a41d1e4622","title":"Customer Care Specialist","hash":"d9d2c05110c7ca093452b0a41d1e4622","postingUrl":"https://www.indeed.com/job/customer-care-specialist-57d491d630f84b29"},{"postedOn":"4 days ago","description":"<div><div><h2><b>The Role</b></h2><div>Essence Vegas announces the invitation to submit resumes/CV's for the position of <b>Part-Time </b><b>Guest </b><b>Consultant</b>. Processing of candidates will occur throughout the year on an ongoing basis. The pool of candidates from this recruitment may be used to fill vacancies for the classification of <b><i>Part-Time Guest Consultant</i></b><b> </b>for up to one (1) year.</div><div></div><div>Our Guest Consultants provide excellent customer service and knowledgeable information on cannabis products to patients and guests. Strives to provide a superior patient experience for all guests at Essence Dispensary.</div><h2><b>Responsibilities</b></h2><div><ul><li>Responsible for patient data, paperwork, and upkeep.</li><li>Coordinates with the General Manager and Dispensary Manager on operating and inputting into the Essences EVS system.</li><li>Maintains accurate records of patient's identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.</li><li>Records, arranges, and packages patient orders.</li><li>Maintains an organized environment and facility appearance.</li><li>Welcomes patients and caregivers as they enter the facility.</li><li>Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.</li><li>Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the EVS system and with the State's system when implemented.</li><li>Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.</li><li>Responds to and resolve patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.</li><li>Maintains a basic understanding of the medicine, products, and services provided at Essence.</li><li>Educates patients and caregivers on the processes of registration, renewals, lost registration documents, etc.</li><li>Communicates with patients and caregivers about their personal goals in using medical marijuana and provide educational materials and resources for patients and caregivers as needed.</li><li>Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Nevada.</li></ul><h2><b>Qualifications</b></h2><ul><li>A minimum of two (2) years of cash handling, customer service experience is required. Ideal candidates will have worked directly in a retail environment.</li><li>Previous experience working in a cannabis retail setting is preferred. • Basic to intermediate understanding of cannabis products, different strains and medical benefits of cannabis use is required</li><li>Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment. • Proven ability to accurately record data.</li><li>Ability to answer a multi-phone line system.</li><li>Strong attention to detail with ability to work in a fast paced, high-stress environment.</li><li>High integrity and honesty.</li><li>Proficiency in windows-based software and internet navigation.</li><li>Ability to stand, reach, bend, and crouch repetitively over an extended period of time.</li><li>Ability to work in ever changing physical conditions.</li><li>Ability to lift up to 25 lbs at a time.</li><li>Knowledge of medical marijuana policies and laws.</li><li>Ability to work independently with little to no supervisor or as part of a team is required.</li><li>Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.</li><li>Must be 21 years of age or older</li></ul></div></div></div>","company":{"companyType":"Public/Established","name":"Green Thumb Industries","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Las Vegas, NV","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries/guest-consultant/479cee6625de32d4533c3e4b67f5bfb8","title":"Guest Consultant","hash":"479cee6625de32d4533c3e4b67f5bfb8","postingUrl":"https://www.indeed.com/job/guest-consultant-859a773cf289687a"},{"employmentType":"Part-time","postedOn":"4 days ago","description":"<div><p>• Customer Support Agent Jobs in Bountiful, UT</p><p>• Below, please find related information to help you with your job search.</p><p>• Customer Support Agent</p><p>• Salt Lake City, UT</p><p>• Unfortunately, this job posting is expired.</p><p>• Don't worry, we can still help!</p><p>• South Jordan, UT</p></div>","company":{"companyType":"Private/Growth","name":"WholesomeCo Cannabis","logoUrl":"/logos/wholesomeco-87e653071218ba2aea814bdad3e8d7fe.jpeg"},"location":{"country":"United States","address":"Bountiful, UT, USA (+1 other)","city":"Bountiful","stateProvince":"UT"},"frontendLink":"/job-posting/wholesomeco-cannabis/customer-support-agent/320daa1357c72037341f4eac84676eb6","title":"Customer Support Agent","hash":"320daa1357c72037341f4eac84676eb6","postingUrl":"https://tarta.ai/j/JK_COXkByaQtB0YsLR9--customer-support-agent-in-bountiful-ut-at-wholesomeco-cannabis"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Position Title: </b>Front Desk Receptionist</p><p><b>Note: </b>This is an ever evolving document. Job responsibilities and duties can change per needs of the business.</p><p><b>Summary: </b></p><p>It is extremely important to make each customer feel welcomed when they enter our facilities. The Receptionist checks in customers/patients, helps control the flow of customers within the dispensary, manages information flow to customers/patients, facilitates patients changing their caregiver and maintains patient data accuracy in relevant internal and state mandated systems.</p><p>The Front Desk employee is often the first impression that customers/patients have with our company and as such is required to present a patient, informed, helpful, and professional demeanor when interacting with customers.</p><p><b>Essential Duties and Responsibilities: </b></p><ul><li>Check ID and/or appropriate documents to verify right to shop</li><li>Maintain knowledge of strains and products throughout the dispensary</li><li>Daily opening and closing duties</li><li>Daily cleaning duties including but not limited to: vacuuming, mopping, dusting, cleaning windows, organizing, etc.</li><li>Make sure the reception area and lobby are clean and customer ready at all times</li><li>Check in and out visitors properly and maintain visitor badges</li><li>Engage the sales floor in promotions and important communication</li><li>Utilizing store systems to ensure customers are served in a timely manner</li><li>Maintain accuracy of customer records through our POS system</li><li>Answer and transfer phone calls accordingly following professional phone etiquette</li><li>Keep front desk area organized at all times</li><li>Auditing POS database for accuracy during downtime</li><li>Other duties as assigned by the leadership team</li></ul><p><b>Knowledge Requirements, Skills &amp;/or Abilities: </b></p><ul><li>Exception customer service skills</li><li>Motivation to learn about products in order to assist customers</li><li>Knowledge of basic computer skills and Point of Sale software</li><li>Fun attitude and strong work ethic</li><li>Strong attention to detail and must have a team-player mentality</li><li>Ability to creatively cultivate long-term customer relationships</li><li>Ability to deal with problems and resolve in a professional manner</li><li>Able to accommodate scheduling expectations including weekend, evening, holiday shifts and store location movement</li></ul><p><b>Education &amp;/or Experience: </b></p><ul><li>1 + years retail or customer service experience preferred</li><li>Data entry and word processing skills</li></ul><p><b>Required Certificates, Licenses and Registrations: </b></p><ul><li>Must be able to obtain and maintain an Employee Badge through the Marijuana Enforcement Division.</li></ul><p>All new employees will serve a 90 day probationary period to enable the Store Manager, COO and the Retail Operations Manager to determine their suitability as an employee.</p><p>Job Type: Full-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>COVID-19 considerations:<br />All customers and employees are required to wear a mask, 6 feet social distancing, constant sanitization, operating at 50% capacity</p><p>Application Question(s):</p><ul><li>How many years of cannabis industry experience do you have?</li></ul><p>License/Certification:</p><ul><li>MED Badge (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Mile High Medical Cannabis LLC (dba Lit)"},"location":{"country":"United States","address":"Denver, CO 80204","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/mile-high-medical-cannabis-llc-dba-lit/front-desk-receptionist/668e6c2fabc85a19290a4f2396deb984","title":"Front Desk Receptionist","hash":"668e6c2fabc85a19290a4f2396deb984","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-4c5a77b3c375c530"},{"employmentType":"Full-time","postedOn":"6 days ago","description":"<div><p>PARALLELLocation: 5 Forge Pkwy, Franklin, MAEveryone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.IN A NUTSHELL…Reports directly to the Environmental Services Team Leads, Coordinator and Supervisor and be responsible for day-to-day custodial and disposal work scheduling at the cultivation siteThis role is with NETA, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.WHAT YOU WILL BE DOINGWork successfully alongside other department Team MembersSchedule: Wednesday through Saturday from 5:00am - 3:30pmFollow NETA Policies &amp; Procedures for the daily operations and fully comply with state medical and adult use marijuana regulationsEfficiently operate a dishwasher while complying with safety standardsClean and dry Cultivation tools, irrigation parts (i.e. floraflex caps, tray plugs, clips &amp; weights, etc.) and Harvest tools (shears, tubs, trim bins, etc.)Responsible for cleaning and sanitizing Grow Rooms. Areas include CNV &amp; Flower, Mezz NV &amp; Flower.Responsible for cleaning and sanitizing the Harvest/Trim RoomDismantles, cleans, sanitizes, and reassembles machinery in production areas while following safety and security guidelines (wall &amp; floor fans, and air filtration units)Responsible for collecting, weighing, shredding, and disposing of all Marijuana Waste in the facility.Operating machinery, such as the MJ Waste shredder and trash compactorCommunicate with Environmental Services, Cultivation, IPM &amp; Trim staff members; ensure all equipment is clean and sanitized in a timely manner to promote an increase in efficiency, while keeping digital cleaning &amp; sanitation logs in compliance with state regulationsSafely uses and stores cleaning materials at all times, ensuring they are labeled correctlyMonitors building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not createdKnowledge of chemical use. Safety data sheets must be updated as new chemicals are being used.Knowledge of proper PPE practicesNotifying Facilities Management of need for repairs within the rooms/wash bay areaEXPERIENCE AND SKILLS YOU’LL BRINGAge 21 or over (Required)High School Diploma or equivalent (Required)Valid Government-Issued Photo ID (Required)Ability to understand and follow directionsTakes initiative to perform task and is self-motivatedManual dexterity, physical stamina; Ability to lift/move up to 80 lbs consistently throughout the day and stand for long periods of timeHandles basic issues and problems, and refers more complex issues to higher-level staffAbility to work as part of a teamAttentiveness, detail oriented0-2 Years of experience in Custodial and/or Environmental Services duties (Preferred)Upbeat and high energy professionalAbility to accurately read and interpret directions in EnglishAbility to calculate and document weight and % measuresAbility to interpret and calculate dilution rates for chemicalsPassionate about the importance of Medical MarijuanaWHAT YOU GET• Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry• Employee discount • Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through BenevityPHYSICAL REQUIREMENTSIndoor clean room environment. Requires the ability to sit or stand for 8 hours per day, and requires consistent hand eye coordination and excellent hand dexterity. Must be able to bend, lift and stoop continuously. PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUESOur Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | AgilityWe are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.DISCLAIMERParallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates. Internal ID: 12463</p></div>","company":{"website":"netacare.org","companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"Holliston, MA, USA","city":"Holliston","stateProvince":"MA"},"frontendLink":"/job-posting/neta/environmental-services-technician-i-cannabis/d8b2681abf2bd9085bdf0267ad4b8f69","title":"Environmental Services Technician I - Cannabis","hash":"d8b2681abf2bd9085bdf0267ad4b8f69","postingUrl":"https://www.monster.com/job-openings/environmental-services-technician-i-cannabis-holliston-ma--c06544f3-5358-4c18-b285-2d2c5396ff89"},{"employmentType":"Full-time","postedOn":"9 days ago","description":"<div><p>ProMED Biosciences is a pre-public rapidly growing medical life sciences, nutraceutical and CBD company that is passionate about health and wellness. We are looking for a high-performing Sales Representative to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. We’d like someone who is passionate about health and wellness to work with our current customers and to build our wholesale and private label customer base!</p><p><b>The responsibilities of this position include, but may not be limited to: </b></p><ul><li>Achieve growth and hit sales targets by successfully managing the current customer base</li><li>Expand wholesale and private label company’s customer base and ensure our strong presence</li><li>Build and promote strong, long-lasting B2B customer relationships by partnering with them and understanding their needs</li><li>Maintaining the CRM system with customer information with accurate and timely information.</li><li>Update the point-of-purchase system with incoming orders</li></ul><p><b>Education and Experience Requirements: </b></p><ul><li>Associates degree in business or related field</li><li>Successful previous experience as a sales representative, consistently meeting or exceeding targets; overall 2 to 4 years of experience</li><li>Passion for health and wellness products; experience in the nutraceutical, cannabis and CBD field preferred</li><li>Committed to continuous education through workshops, seminars and conferences</li><li>Demonstrated ability to communicate effectively with our diverse customer base</li><li>Proven ability to drive the sales process from initiation to close</li><li>Strong business sense and industry expertise</li><li>Ability to use current business cloud based applications for marketing and sales</li><li>Social media skills in all platforms are essential and preferred</li></ul><p><b>Additional skills: </b></p><p>Strong Verbal and Written Communication Skills * Team Player * Analytical Skills * Ability to Prioritize Multiple Tasks * Customer Service Skills * Time Management Skills</p><p>Job Type: Full-time</p><p>Pay: $25,000.00 - $35,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>COVID-19 considerations:<br />Social distance is in place.</p><p>Education:</p><ul><li>Associate (Preferred)</li></ul><p>Experience:</p><ul><li>Sales Experience: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"ProMED Biosciences"},"location":{"country":"United States","address":"Pinellas Park, FL 33782","city":"Pinellas Park","stateProvince":"FL"},"frontendLink":"/job-posting/promed-biosciences/customer-service-representative/a1df2d1bce17e4f6a43fd91aed8a8a41","title":"Customer Service Representative","hash":"a1df2d1bce17e4f6a43fd91aed8a8a41","postingUrl":"https://www.indeed.com/job/customer-service-representative-32cf28714c5a7f23"},{"employmentType":"Full-time","postedOn":"9 days ago","description":"<div><p><b>Customer Service Representative</b></p><p><b>The Company</b></p><p>At IGS Solutions LLC, our mission is clear: To provide the ultimate on stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. Influence; Motivate desired actions in others by modeling the way, Inspire; Empower those around you through positive teamwork, accountability, and trust, Innovate; Drive creativity and resourcefulness through courageous problem-solving. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world</p><p>We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.</p><p>Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible growth. If you are interested in building global STIIIZY and Authentic brands, scaling a business, and working in a values-driven environment, we want to hear from you!</p><p><b>The Opportunity</b></p><p>The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints.</p><p><b>Responsibilities</b></p><ul><li>Interacts with customers via telephone, email, online chat, or in person to provide support and</li></ul><p>information on products or services as well as customer complaints.</p><ul><li>Fields customer questions and complaints; when the issue is beyond the representative’s</li></ul><p>knowledge, forwards to the assigned specialist or other appropriate staff.</p><ul><li>Ensures that appropriate actions are taken to resolve customers’ problems and concerns.</li></ul><ul><li>Maintains customer accounts and records of customer interactions with details of inquiries,</li></ul><p>complaints, or comments.</p><ul><li>Performs other related duties as assigned.</li></ul><p><b>Experience</b></p><ul><li>Excellent communication skills including active listening.</li></ul><ul><li>Service-oriented and able to resolve customer grievances.</li></ul><ul><li>High school diploma or equivalent.</li></ul><ul><li>Customer service experience required.</li></ul><p><b>Physical Requirements</b></p><ul><li>Prolonged periods sitting at a desk and working on a computer.</li></ul><ul><li>Must be able to lift up to 15 pounds at times</li></ul><p><b>Other Details</b></p><p>This is a full-time position based out of DTLA.</p><p>We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t fret; every resume we get is kept in our database for six months for consideration in future searches for talent.</p><p>IGS Solutions LLC is committed to employing a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</p><p>Accommodations are available upon request for candidates taking part in all aspects of the selection process.</p><p>One last note: the chosen applicant will be required to successfully complete background and reference checks.</p><p>Thank you so much for your interest in IGS Solutions LLC.</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $23.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Application Question(s):</p><ul><li>What qualities are most important for someone to succeed in a customer service role?</li><li>How many years of customer experience do you have?</li><li>What do you like most about customer service?</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"My Cannabis Recruiter"},"location":{"country":"United States","address":"Los Angeles, CA 90012","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/my-cannabis-recruiter/customer-service-representative/4932ea7125567b0e41b7aebbf765cf35","title":"Customer Service Representative","hash":"4932ea7125567b0e41b7aebbf765cf35","postingUrl":"https://www.indeed.com/job/customer-service-representative-e137c8c7db5325b7"},{"employmentType":"Full-time, Part-time","postedOn":"20 hours ago","description":"<div><p><b>We are looking for experienced cannabis professionals who are interested in a fast-paced startup environment. Our parent company operates multiple licenses throughout CA and in other US states so the right candidate will have significant opportunities for career growth. This position is for our retail delivery in Oakland, CA.</b></p><p><b>Ideal candidates will have cannabis industry experience and expertise in retail and call center management. Strong communication and computer skills will also be vital for this role.</b></p><p><b>Customer Service Representatives assist medical cannabis patients and adult use customers by taking phone orders, confirming online orders, answering questions about products, and forwarding calls and messages as appropriate. This position requires excellent written and verbal communication skills, as well as a working knowledge of spreadsheets (Excel and Google Drive / Google Apps), multi-line phone systems and basic computer skills.</b></p><p><b>Essential Duties and Responsibilities: </b></p><ul><li><b>Answer all incoming calls to the practice in a FRIENDLY, EFFICIENT, and EMPATHETIC manner.</b></li></ul><ul><li><b>Route calls to sales reps, billing, HR, etc as appropriate.</b></li></ul><ul><li><b>Answer basic questions regarding cannabis products, and deals in customers area</b></li></ul><ul><li><b>Take and forward messages as appropriate.</b></li></ul><ul><li><b>Listen to incoming voicemails and ensure missed calls are followed up in a timely manner</b></li></ul><ul><li><b>Assist drivers with customer communication and monitoring driver routes for efficiency</b></li></ul><ul><li><b>Carefully document customer complaints and route them to the appropriate manager or supervisor.</b></li><li><b>Engaging with potential customers on our Live Chat and social media sites</b></li></ul><p>*<br />About us:<br />*<br />*<br />Lyfted has been a trusted partner of cannabis brands, cultivators, and retailers since 2015. We pioneered the Logistics As A Service offering for the industry, and continue to innovate with new products like our predictive route algorithm, mobile ordering app, and driver app for managing a fleet of drivers compliantly.<br />*<br />*<br />We're building the most advanced and secure distribution and logistics platform.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $17.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Professional development assistance</li><li>Referral program</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Cannabis Industry: 1 year (Preferred)</li><li>Call Center: 1 year (Preferred)</li><li>Retail: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Luv Delivery","logoUrl":"/logos/luv-delivery-2fc97ce5a41dd14daf022f70eb435722.png"},"location":{"country":"United States","address":"Oakland, CA 94606","city":"Oakland","stateProvince":"CA"},"frontendLink":"/job-posting/luv-delivery/retail-call-center-sales/c9336d09eee568b42ee97c0297755420","title":"Retail / Call Center Sales","hash":"c9336d09eee568b42ee97c0297755420","postingUrl":"https://www.indeed.com/job/retail-call-center-sales-1b3ab81c31b8cc4d"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>Position involves performing operational tasks related to cannabis transportation business.</p><p>Service representative is responsible for customer interaction during deliveries, ensuring all internal and state mandated procedures/paperwork are completed at point of delivery.</p><p>Candidate must have excellent communication/interpersonal skills and should be professional and extremely well organized. Job also requires loading/unloading of packages up to 75lbs.</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>On call</li><li>Overtime</li><li>Weekends</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>On the road</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Capital Transport, LLC"},"location":{"country":"United States","address":"Lansing, MI 48910","city":"Lansing","stateProvince":"MI"},"frontendLink":"/job-posting/capital-transport-llc/customer-service-representative-external/cd7ac0da4027503759ac8eadc96c08b0","title":"Customer Service Representative - External","hash":"cd7ac0da4027503759ac8eadc96c08b0","postingUrl":"https://www.indeed.com/job/customer-service-representative-external-1682f9a56919547d"}]