1918 results
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Data Engineer

OCS Toronto, ON $59k - $120k -
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About Us

The Ontario Cannabis Store (OCS) provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect, and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About the Role

The OCS is currently recruiting for a Data Engineer to join our growing team. As a Data Engineer, you will be responsible to optimize our data/data pipeline architecture of our integrated systems to power, advanced analysis, analytical reports and dashboards for our internal clients.

This is an exciting opportunity to use your 3+ years of experience with data engineering to provide guidance and insights into data initiatives/requests, based upon your knowledge of industry best practices and methodology to provide robust solutions.

About Your Day

• Build and maintain batch and real-time data pipelines

• Solution complex data engineering problems to directly support and deliver for strategic data initiatives

• Ensure data delivery architecture is consistent throughout ongoing projects.

• Improve and automate, where possible, the data pipelines for workforce data analytics, and integrations between various systems

• Translate data requirements into detailed designs and pipeline architecture, ensuring proper documentation of methodology.

• Contribute effectively with innovative solutions and define best practices around data extraction, modeling, consumption, and governance

About You

• Bachelor's degree in Computer Science/Software Engineering/Information Technology or a related field of study, or equivalent level of education and experience

• 3+ years of experience with data analytics, developing and maintaining data warehouses to feed advanced analytics and deploying analytical models within an organization.

• Good hands-on experience developing cloud-based solutions with Microsoft Azure.

• Advanced skill with Excel, SQL and one of the scripting languages (Python or R)

• Knowledge of one of the standard reporting tools (Power BI, Tableau, Looker etc.) would be an asset

• Experience working in an Agile environment would be an asset

• Excellent written and verbal communication skills

Remote Work

• This position offers a Hybrid work schedule. When the office reopens, you will be required to be in the office 1-2 days each week, with the ability to work from home for the remaining workdays (subject to specific business needs requiring office attendance).

• Currently, our office is closed

• When working from home, a reliable internet connection is required.

• Remote work is supported with cloud-based applications and collaboration tools (i.e., MS Teams)

Job Details

• City: Toronto, ON

• Employment Type: Permanent, Full-Time

• Required Travel: Rare, usually within GTA

• Application Deadline: January 25, 2022

We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation please let us know, we will work with you to meet your needs

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We also need someone who is comfortable talking to customers in a non-judgemental fashion while getting them the items that they need/require.</p><p>Weekend shifts are an absolute MUST with a day to 2 days during the week.</p><p>Must be 19+ to apply.</p><p>Job Types: Part-time, Permanent<br />Part-time hours: 12-20 per week</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Cash handling: 1 year (preferred)</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Mission, BC","city":"Mission","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/d41284fc180cc913f43f5a12853f7ff0","title":"Customer Service Representative","category":"Retail","hash":"d41284fc180cc913f43f5a12853f7ff0","postingUrl":"https://ca.indeed.com/job/customer-service-representative-0bb1d0d1d925859c"},{"function":["Data & Analytics"],"postedOn":"2 days ago","description":"<div>The Company<br /><b>At Canopy Growth, our mission is clear:</b> improve lives, end cannabis prohibition, and strengthen communities. 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If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!<br /><br />The Opportunity<br /><br />Canopy Growth is currently seeking an experienced Customer Operations Data Analyst. In this role, the Customer Operations Analyst will be responsible for the administration of our company databases, applications, the planning of data, and related projects. Potential candidates should have a background in business, data analytics, and project management.<br />The role will include design, development, and implementation of consistent, timely, and high-quality operational reporting and analytics that enables informed decision making is delivered to the business units.<br /><br />Responsibilities<br /><ul><li>Assist in the development of new reporting solutions and decommissioning of obsolete reports</li><li>Run daily, weekly, monthly, and quarter-end reports, and track and analyze key Customer Operations metrics</li><li>Develop reports and analytical insights for the management team.</li><li>Routinely analyze key data to identify emerging trends and strategic opportunities</li><li>Create and maintain trackers and scorecards and build on-demand reports and dashboards.</li><li>Support day-to-day requests for data analysis and reports (a strong understanding of analysis and reporting)</li><li>Optimize reporting and data collection processes</li><li>Monitor KPIs, identify and highlight trends and perform variance analysis</li><li>Deliver consistent high-quality reporting, which includes in-depth analysis</li><li>Extract and merge data sets from multiple data sources. Perform data cleansing, transformation, exploration, analysis, and visualization. Identify, analyze, and interpret trends or patterns in complex data sets</li><li>Participate in meetings to determine / review report requirements and development</li><li>Work side-by-side with the business stakeholders, iterate the analytical work in an agile fashion to deliver insights.</li><li>Other duties as assigned by Manager and Director</li></ul>Experience<br /><ul><li>5 years’ experience in a data analytics role</li><li>Ability to prepare reports and insights for senior leadership</li><li>Advanced skills in Microsoft Excel is a must</li><li>SAP experience preferred</li><li>Ability to efficiently and independently analyze and combine multiple data sources</li><li>Strong initiative, enthusiasm and project management skills are essential</li><li>Ability to work in a dynamic, fast-paced environment</li><li>Ability to communicate effectively (written and verbal)</li><li>Excellent organizational, problem-solving, and interpersonal skills</li><li>Ability to work flexible hours</li></ul>Other Details<br /><br />This is a full-time role based out of Toronto, ON. Remote candidates within Canada will be considered.<br /><br />We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t fret; every resume we get is kept in our database for six months for consideration in future searches for talent.<br />Canopy Growth welcomes and encourages applications from people with disabilities.<br />Accommodations are available upon request for candidates taking part in all aspects of the selection process.<br /><b>One last note:</b> the chosen applicant will be required to successfully complete background and reference checks.<br />Thank you so much for your interest in Canopy Growth.</div>","company":{"companyType":"Public/Established","name":"Canopy Growth Corporation","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/canopy-growth-corporation/customer-operations-data-analyst/783358731dbcfc27ea2118adb872b260","title":"Customer Operations Data Analyst","category":"Medical & Healthcare","hash":"783358731dbcfc27ea2118adb872b260","postingUrl":"https://ca.indeed.com/job/customer-operations-data-analyst-e4a4a3e54f004ced"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p><b>Position: Customer Technical Support Representative </b></p><p><b>Contract: 06 months</b></p><p><b>Location: Raleigh, NC </b></p><p><b>Client: Peraton- 19684-1 </b></p><p>Candidate applies basic helpdesk support skills, company policies and procedures in a Tier 1 Help Desk environment providing live chat sessions and email support for products and services on our client’s, the US Postal Service, website.</p><p>Incumbent must have a good understanding of the general/technical aspects of a Tier 1 Help Desk. He/she will primarily provide end-user assistance via live chat sessions that are routine to moderately complex in nature and require basic problem resolution and independent judgment. The successful incumbent must allocate his/her own time efficiently and will receive general instructions on all work.</p><p><b>Scope: </b></p><ul><li>Point of contact (POC) for feature/function and level one support problems originated by supported end-users.</li><li>Provide problem resolution via email and/or live chat response using knowledgebase and template responses that are created to instantly respond to chat sessions and/or email inquiries.</li><li>Ensure that end-user problems are resolved within Service Level Agreement (SLA) parameters set by managers/team leads.</li><li>Maintain end-to-end problem ownership of chat and email sessions. Incumbents will be required to handle up to three chat sessions at one time.</li><li>Usage of common commercial off the shelf (COTS) applications such as Salesforce C360, along with other proprietary applications to provide live chat services and email resolution type responses.</li><li>Support various Tier 1 platforms as directed by management/team lead(s).</li></ul><p>Peraton Proprietary Information<b>Qualifications: </b></p><p>Education and Experience Requirements:</p><ul><li>A high school diploma or equivalent, minimally. A two or four-year post-high school degree in a technical field is preferred.</li><li>May hold entry level certification(s) in field of work.</li><li>Must have, a minimum of two years of work experience in a helpdesk or call center environment. Previous experience supporting customers via live chat is preferred.<b>Skills Set: </b></li><li>Candidates must be able to type a minimum 45 WPM.</li><li>Candidates must have Microsoft Office product knowledge and trouble shooting skills, to include:</li></ul><p>o Skype for Businesso Microsoft Outlooko Live Chat and/or any Customer Relationship Management (CRM) software tools. * Possesses the ability to successfully manage and prioritize concurrent task, i.e., handling two chat sessions at one time.</p><ul><li>Showcase the ability to communicate well (orally and in written) when working with the client’s consumers/customers.</li><li>Positive attitude and work ethic are a must.</li><li>Self-motivated.</li><li>Ability to work well alone or within a team setting.<b>Additional Provisions: </b></li><li>Pass both a client mandated clearance process to include drug screening, criminal history and credit checks.</li><li>Please note that any usage and detection of cannabis with or without a prescription will result in a failed US Postal clearance regardless of the legalization under State Laws.</li><li>Once candidate’s resume is approved and interview passed, the agency is responsible for providing drug screening. Failure to submit the drug screening results will delay the security clearance process.</li><li>If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance.</li><li>All candidates must be a US Citizen, or have permanent residence status (Green Card).</li><li>Candidate must have lived in the United States for the past 5 years.</li><li>Cannot have more than 6 months’ travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)</li><li>All overtime must be pre-approved in writing by the client manager or his/her designated representative.</li></ul><p>Peraton Proprietary Information * Agency will not be reimbursed for overtime charges without previous written authorization. Authorized overtime will be reimbursed at straight time.</p><ul><li>The enforced dress code is business casual when in the office.Place, period of performance and bill rate:</li><li>Hours of support:</li></ul><p>o The standard work week for staff will be 5 days a week and 8 hours per day with a work week of Sun – Thurs or Tues – Sat.o This is shift work - 1st shift is 6am - 2pm, 2nd shift is 2pm - 10pm, 3rd shift is 10pm – 6am. * Location: 2610 Wycliff Road, Ste 201, Raleigh, NC 27607-3073</p><ul><li>PoP: through 6/30/2022</li><li>Work on site: Yes - Currently remote until COVID resides</li></ul><p>Job Type: Full-time</p><p>Salary: $18.00 per hour</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer support: 1 year (Preferred)</li><li>Windows: 1 year (Preferred)</li><li>iOS: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Ramsoft IT Services Private Limited"},"location":{"country":"United States","address":"Raleigh, NC 27607","city":"Raleigh","stateProvince":"NC"},"frontendLink":"/job-posting/ramsoft-it-services-private-limited/call-center-customer-service-representative/2a4d04db1a95bebe4fe4e98d463f7a99","title":"Call Center Customer Service Representative","category":"Retail","hash":"2a4d04db1a95bebe4fe4e98d463f7a99","postingUrl":"https://www.indeed.com/job/call-center-customer-service-representative-606476b221a9a327"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"17 hours ago","description":"<div><p>We are looking for a reliable Cannabis Delivery Dispatcher to act as a communication point for our customers and drivers. You will receive orders, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Previous dispatching or professional phone experience is required.</p><p><b>Responsibilities</b></p><ul><li>Receive customer calls and record significant information</li><li>Address problems and requests by transmitting information or providing solutions</li><li>Receive and dispatch orders for products or deliveries</li><li>Prioritize calls according to urgency and importance</li><li>Use phone or computer to send vehicles to appropriate locations</li><li>Monitor the route and status of field units to coordinate and prioritize their schedule</li><li>Provide field units with information about orders, traffic, obstacles and requirements</li><li>Enter data in computer system and maintain logs and records of calls, activities and other information</li></ul><p><b>Skills</b></p><ul><li>Proven experience as dispatcher or relevant position</li><li>Tech-savvy with knowledge of relevant methods (CAD)</li><li>Fast typing with experience in data entry</li><li>Knowledge of procedures and guideline for emergency situations</li><li>Proficient in English (oral and written)</li><li>Outstanding organizational and multitasking abilities</li><li>Active listener with excellent communication skills</li><li>Sound judgement and critical thinking</li><li>High school diploma</li><li>Knowledgeable in cannabis products, types, and measurements</li></ul><p>Job Type: Part-time</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Work Location: One location</p></div>","company":{"name":"Canna-Couriers"},"location":{"country":"United States","address":"Sacramento, CA","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/canna-couriers/dispatcher-customer-service/0e74fb14ec20d1ab8e537b70cd5a7513","title":"Dispatcher/Customer Service","category":"Supply Chain & Logistics","hash":"0e74fb14ec20d1ab8e537b70cd5a7513","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-f32ab6fad7f5ac5b"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"16 hours ago","description":"<div><p><b>Responsibilities</b></p><ul><li>Greet and Check-in customers as they enter</li><li>Verification of customer ID and cannabis card status</li><li>Discuss and make appropriate product recommendations to customers based on their physician’s recommendation</li><li>Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers</li><li>Dispense medication and collect payment via POS register (cash, debit, etc)</li><li>Maintain strict controls on product, cash, and patient data at all times</li><li>Stay current with latest industry and product knowledge</li><li>Support all marketing and sales efforts of the company to ensure sales goals are met</li><li>Perform other regular duties related to maintaining a safe and clean retail store environment as needed</li></ul><p><b>Qualifications</b></p><ul><li>High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</li><li>Applicants must be 21 years or older and hold a valid license.</li></ul><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p><i>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</i></p><p>Job Type: Part-time</p><p>Pay: From $15.55 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />For the safety of you and the team, we require proof of COVID-19 vaccination before hire.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Tallahassee, FL 32303","city":"Tallahassee","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate/eabde19e3904f9af23fad5e0f5963e1d","title":"Customer Service Associate","category":"Agriculture & Farming","hash":"eabde19e3904f9af23fad5e0f5963e1d","postingUrl":"https://www.indeed.com/job/customer-service-associate-0e01833a5ca40917"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"16 hours ago","description":"<div><p><b>Highway 80 Dispensary</b> is currently hiring cannabis enthusiasts and experts to join our amazing family-owned business. Highway 80 Dispensary is a new dispensary located in Dixon, right off the highway. Our store is an exciting, fun, and fast-paced environment.</p><p><i><b>Please attach a cover letter with your resume. Please specify Cannabis </b></i><i><b>experience and </b></i><b><i>knowledge detailing your availability for morning and night. Must be able to work weekends.</i></b></p><p><b>Highway 80 Dispensary</b> is currently hiring for <b>Call Center Agents </b></p><p>Our <b>Call Center Agents</b> must provide a immersive shopping experience over the phone to our customers. Delivering excellent customer service, explaining a variety of different products and making suggestions. While maintaining a capacity to listen, problem solve and multitask.</p><p><b>Employee Perks: </b>Product samples, large employee discounts, $500 Employee of the Month bonuses, merchandise from vendors, and more.</p><p>If you are applying to multiple position for Highway 80 Dispensary, please specify which positions you are applying for on your cover letter.</p><p>Job Type: Full-time</p><p>Pay: $14.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Night shift</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Following all covid precautions set by the county</p><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Highway 80 Dispensary"},"location":{"country":"United States","address":"Dixon, CA 95620","city":"Dixon","stateProvince":"CA"},"frontendLink":"/job-posting/highway-80-dispensary/call-center-agent/6fc346105037087e7b2802fa89462130","title":"Call Center Agent","category":"Retail","hash":"6fc346105037087e7b2802fa89462130","postingUrl":"https://www.indeed.com/job/call-center-agent-9bf3efa763f90ba2"},{"function":["Data & Analytics"],"postedOn":"2 days ago","description":"<div><div><p><b>Business Analyst</b></p><p><b>ABOUT AGLC</b><br />Alberta Gaming, Liquor &amp; Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.</p><p></p><p><b><br />ABOUT EPMO</b><br />The ePMO works collaboratively with all corporate divisions and AGLC’s Executive team to define and manage our portfolio of exciting large-scale corporate projects and provides support for smaller divisional &amp; business as usual projects. The ePMO achieves its objectives as trusted advisors and teams who are committed to strategic project management, business analysis and organizational change management to support successful portfolio management and project life cycles.</p><p></p><p><b><br />ABOUT THE POSITION</b></p><p><b>Business Analyst</b><br /><b>Job Req:</b><b> </b>1043<br /><b>Location:</b><b> </b>St. Albert Office<br /><b>Division/Branch:</b><b> </b>Information Technology / Business Consulting<br /><b>Classification:</b><b> </b>Systems Analyst 3 (553)<br /><b>Status:</b><b> </b>Excluded<br /><b>Employment Status:</b><b> </b>Permanent Full Time<br /><b>Salary: </b>$69,049.00 - $94,808.00<br /><b>Advertising:</b>Internal and External<br /><b>Closing Date: Until Filled</b></p><p></p><p><b><br />JOB SUMMARY</b></p><p>Would you like to work in an environment that offers a change of pace, diversity, and work life balance? Are you looking for an organization that will value your experience and allow you to contribute to its innovation and modernization agenda? Then you have come to the right place!</p><p><br /></p><p>Reporting to the Team Lead, Business Analysis; the Business Analyst (BA) is the conduit between Information Technology (IT) and the business who is responsible for the analysis of complex business requirements and translates conceptual user needs into functional requirements to execute strategic initiatives.</p><p></p><p><br />As the BA, you will work closely with Project and Business Managers, and other key stakeholders to plan the day-to-day management of the analysis, design, development, and testing of software’s to produce deliverables within a project, process re-engineering initiatives, and enhancements.</p><p></p><p><br />You will partner with the business to identify business requirements for small to medium size projects, as well as, research, review, and analyze the effectiveness and efficiency of existing requirements. You will make recommendations and document solutions and allocate requirements to achieve the desired future state; as well as develop test plans and assists with UAT processes. You will be responsible to manage and communicate changes, enhancements, and modifications throughout various phases of the project life cycle to key stakeholders within IT and the business area.</p><p><br /></p><p>To be successful in this role, you will demonstrate a systematic, disciplined, and analytical approach to problem solving, have experience facilitating workshops with various stakeholder groups, analyzing information, and identifying risks. You will require a high level of communication skills, both written and verbally and have strong interpersonal skills with the ability to work in a fast paced, changing environment. A strong awareness of IT policies, procedures, and methodologies are a must to achieve business and organizational objectives.</p><p></p><p><br />Please Note: This is a telecommuting position and is expected to work independently and within the parameters of the Telecommuting program</p><p></p><p><b><br />SKILLS/QUALIFICATIONS</b></p><ul><li>Minimum of a diploma in a computer science or related I.T. discipline</li><li>4 years of Business Analyst experience with a focus on I.T related projects; preference will be given to those who have lead projects and process re-engineering initiatives</li><li>Experience facilitating workshops</li><li>Highly proficient with Microsoft Tools (Word, Excel, Outlook, SharePoint, Power Point, Visio) and Requirement Management Tracking tool (ie: TFS, Jira)</li></ul><p></p><p><b><br />The</b><b> </b><b>following would be considered an asset:</b></p><ul><li>Business Analysis certification from a recognized institution</li><li>PMI Professional in Business Analysis (PMI-PBA)</li><li>PMI Agile Certified Practitioner (PMI-ACP)</li><li>Project Management Professional (PMP)</li></ul><p></p><p><b><br />NOTE:</b></p><ul><li>To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.</li><li>While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.</li><li>As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.</li><li>An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.</li><li>AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.</li><li>In order to comply with COVID Provincial Restrictions and to keep our employees, their families, and the public safe and healthy, AGLC requires all employees to be vaccinated or request an accommodation because they are unable to be vaccinated based on a protected ground.</li></ul></div><p></p></div>","company":{"name":"Alberta Gaming, Liquor and Cannabis"},"location":{"country":"Canada","address":"St. Albert, AB","city":"St. Albert","stateProvince":"AB"},"frontendLink":"/job-posting/alberta-gaming-liquor-and-cannabis/business-analyst/e1417901b55c5de4d6732ee4535d381b","title":"Business Analyst","category":"Retail","hash":"e1417901b55c5de4d6732ee4535d381b","postingUrl":"https://ca.indeed.com/job/business-analyst-eb33034a9c463699"},{"function":["Security"],"postedOn":"4 days ago","description":"<div><p><b>Summary</b></p><p>The S&amp;H Agent is responsible for the safety and security of the facility, people and assets on their shift assignment. To monitor for suspicious activity and create an environment of compliance while being customer oriented and friendly. To coordinate, per procedures, all needs in the event of an emergency</p><p>About The Source+</p><p>The Source+, a cannabis leader in Nevada, has four dispensary and two cultivation locations throughout the state plus operations in Massachusetts.</p><p>The Source+ was named one of “The 10 Best Marijuana Dispensaries in Las Vegas” in 2018 by High Times, “Best Dispensary” in 2018 by Desert Companion’s annual “Best of the City” awards, and was the only dispensary featured in Maxim’s “15 Must-Hit Spots for the Ultimate Guys Weekend in Las Vegas.”</p><p><b>Responsibilities:</b></p><p>• ● Monitor the facilities and its surrounding for any suspicious activity. Taking note of descriptions of suspicious persons or vehicles and/or involve law enforcement if necessary.</p><p>• ● Monitor immediate area of the exterior of the facility for loitering and address the activity appropriately.</p><p>• ● Ensure that all persons at the facility have the appropriate and required ID credentials mandated by law and of the policies of the facility.</p><p>• ● Assist any customers with entering or exiting the facility if requested or needed.</p><p>• ● Monitor product and cash deliveries as they occur.</p><p>• ● Partner with other staff team members on their concerns of any suspicious behaviors or other risk concerns.</p><p>• ● Monitor the area you are assigned, for any theft concerns.</p><p>• ● Monitor for and assist with any person who may become agitated with any staff member or other customer. Attempt to verbally calm the situation to the best of your ability. As a last resort contact law enforcement.</p><p>• ● When needed or requested walk staff members or customers to their vehicles for safety concerns.</p><p>• ● Maintain accountability on all access and authorization lists on respective shifts.</p><p>• ● Maintain a professional liaison with all appropriate law enforcement and emergency response agencies when necessary.</p><p>• ● Communicate all concerns and issues to other need to know staff members.</p><p>• ● Accountable for all activities related to providing a safe working environment while on shift.</p><p>• ● Creates an awareness that provides an environment of honesty and accountability for team members.</p><p>Supervisory Responsibility</p><p>• None</p><p><b>Work Environment</b></p><p>• Retail Dispensary Store</p><p><b>Physical Demands</b></p><p>• Must be able to lift as much as 50 pounds occasionally</p><p>• Must be able to carry, bend, stand, file documents, lift, and push/pull as needed</p><p><b>Position Type/Expected Hours of Work</b></p><p>• Must be able to work a flexible schedule, including nights and weekends</p><p><b>Travel</b></p><p>• None</p><p>Required Qualifications</p><p>• High School Diploma or equivalent</p><p>• 1-2 years as an individual contributor in a retail environment.</p><p>• Must be over the age of 21</p><p>• Possess (or be able to obtain) and maintain an active agent card</p><p>• Ability to complete and maintain ongoing education and professional development as needed</p><p>• Commitment to adhere to all State and local medical and recreational cannabis regulations, statutes, laws, and guidance</p><p>• Commitment to adhere to the SOP's of the Company</p><p>• Ability to handle high stress situations and busy atmosphere</p><p>• Superior customer service skills and phone etiquette</p><p>• Ability to maintain a positive attitude that promotes team work and problem solving</p><p>• Must have training and experience working with electronic monitoring systems.</p><p>• Qualified candidates should have a valid driver's license and no criminal record.</p><p>• Good communication skills, both oral and written, are essential for the position of Lead Security so subordinates know how to do their jobs and what to be on the lookout for.</p><p>• Must have a good working knowledge of management practices and principles so he/she can efficiently perform in the role.</p><p>• The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.</p><p><b>Preferred Qualifications</b></p><p>• Cannabis industry experience (retail preferred)</p><p>• Experience as an asset protection, loss prevention, law enforcement, military or security team member</p><p>• Knowledge and understanding of asset protection, loss prevention or security standards and principles</p><p><b>Other Duties</b></p><p>• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><p>Work Authorization/Security Clearance</p><p>• There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.</p><p>• Successful completion of a thorough personal reference check and background check from the Nevada Division of Public and Behavioral Health. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent.</p><p>AAP/EEO Statement</p><p>The Source+ is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status</p></div>","company":{"companyType":"Private/Established","name":"The Source Dispensaries","logoUrl":"/logos/the-source-dispensaries-a2079cb1d80160b44d532d2ea2cf163b.png"},"location":{"country":"United States","address":"Henderson, NV, USA","city":"Henderson","stateProvince":"NV"},"frontendLink":"/job-posting/the-source-dispensaries/security-and-hospitality-agent/6b915572c05c18447de2c96d4663837c","title":"Security and Hospitality Agent","category":"Retail","hash":"6b915572c05c18447de2c96d4663837c","postingUrl":"https://tarta.ai/j/WjOzYn4B_wGWf_EJdR2d-security-and-hospitality-agent-in-henderson-nv-at-the-source-dispensaries"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><div><p><b>Bilingual Sales &amp; Support Agent</b></p><br /><p></p><p>Reporting to the Sales and Support Lead at our Client Care Call Centre, the<b> Bilingual Sales and</b> <b>Support Agent </b>will assist clients in understanding the basic procedures and processes surrounding obtaining and using a prescription for medicinal Cannabis.</p><br /><p></p><p>The responsibilities of the successful candidate will include, but are not limited to the following:</p><br /><p></p><p><b>MAIN RESPONSIBILITIES:</b></p><ul><li>Providing excellent customer service and greeting each client with enthusiasm in both <b>English &amp; French</b></li><li>Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</li><li>Understanding the client’s needs through permissive questioning and identifying opportunities to promote other attributes of our brand</li><li>Answer inbound sales calls, receive and process order requests from clients, caregivers and health care practitioners</li><li>Ability to deal with irate clients while maintaining a positive and enthusiastic attitude.</li><li>Resolve any complaints using critical thinking skills and maintain documentation of each interaction for Health Canada</li><li>Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</li><li>Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</li><li>Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</li><li>Ability to adapt quickly to changes that affect the department such as legislation and regulation amendments, internal practices, Internal department specializations and technical training that applies to the industry</li><li>Maintaining a high level of communication between the sales &amp; support team and the other departments in client care</li><li>Ability to manage various types of clients and demonstrate empathy</li><li>Troubleshoot and navigate shipping and registration account issues</li><li>Follow up with client requests submitted by means of our various platforms (i.e., credits,</li><li>Redirecting clients to appropriate departments by assessing call and forwarding to relative queue</li><li>Answering general inquiries about products and processes of Aurora</li></ul><br /><p></p><p><b>JOB REQUIREMENTS:</b></p><ul><li>Minimum Grade 12 diploma</li><li>Fluent in <b>English &amp; French </b>(Verbal &amp; Written)</li><li>Minimum 2 to 4 years of experience in customer service</li><li>Proven customer service skills in a fast-paced environment</li><li>Significant understanding of Cannabis Regulations</li><li>Excellent computing skills (MS Office, Ample, Zendesk, Mac OS)</li><li>Effective communicator (verbal and written)</li><li>Support and service oriented with the ability to multi-task</li><li>Experience in the Medical Cannabis industry an asset</li><li>Up to date on industry related information and processes regarding methods of consumption and legislation</li><li>Ability to pass and maintain a criminal record check</li></ul><br /><p></p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><br /><p></p><p><i>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.</i></p><br /><p></p><p><b>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know.</b></p></div></div>","company":{"companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/aurora-cannabis/bilingual-sales-and-support-agent/29455f5bd88bc9cfa0d75dff926d94f7","title":"Bilingual Sales and Support Agent","category":"Medical & Healthcare","hash":"29455f5bd88bc9cfa0d75dff926d94f7","postingUrl":"https://ca.indeed.com/job/bilingual-sales-and-support-agent-21918c5abd4189cd"},{"salaries":[{"salaryStart":"$130k","salaryEnd":"$140k","currency":"","source":"Glassdoor","position":"Business Intelligence Engineer","type":"per year","url":"https://www.glassdoor.ca/Salary/WW-Business-Intelligence-Engineer-Toronto-Salaries-EJI_IE6970.0,2_KO3,33_IL.34,41_IM976.htm"},{"salaryStart":"$51k","salaryEnd":"$94k","currency":"","source":"Payscale","position":"Business Intelligence (BI) Developer","type":"per year","url":"https://www.payscale.com/research/CA/Job=Business_Intelligence_(BI)_Developer/Salary/6ccc6c74/Toronto-ON"},{"salaryStart":"$33k","salaryEnd":"$100k","currency":"","source":"Monster.ca","position":"Business Intelligence Architect / Developer","type":"per year","url":"https://www.monster.ca/salary/q-business-intelligence-architect-developer-l-toronto-ontario"}],"employmentType":"Full-time","function":["Data & Analytics","Engineering"],"postedOn":"9 days ago","description":"<div><p>As a member of the Business Intelligence &amp; Analytics team, the successful candidate will possess very strong technical and analytical skills to gather and analyze all forms of data in detail. You will support the cloud base enterprise data warehouse maintenance and modernization through your advanced knowledge of data orchestration, ingestion, and reporting. You will identify the business needs and requirements, assemble data sets through efficient data processing pipelines that balance speed and reliability. You will develop automated reporting solutions and deliver analytical results for the business across the company. You will be a key contributor who enables Aurora to make data driven decisions.</p><p>Join an enthusiastic team that always enjoys learning, working collaboratively, and solving complex business problems with data.</p><p>Main Responsibilities</p><p>• Maintain strong relationships with business stakeholders and work closely with Data Scientists, Analysts and Developers to ensure business needs are addressed.</p><p>• Maintain cloud base enterprise data warehouse and data marts.</p><p>• Automate reporting solutions and operationalize machine learning models.</p><p>• Implement optimised pipelines to extract and merge data sets from multiple sources.</p><p>• Perform data cleansing and transformation using advanced Azure tools.</p><p>• Work with the team to deploy new cloud-based reporting and analytics tools.</p><p>• Work side-by-side with the business SME’s, iterate the development in an agile fashion to build and test solutions with incremental changes.</p><p>• Set up automated deployment processes.</p><p>• Implement data process improvements such as optimizing data delivery and scalability.</p><p>• Execute multiple tasks simultaneously while exhibiting professionalism to ensure an incredible stakeholder experience.</p><p>Job Requirements</p><p>• Very strong experience in database systems including data warehouses and multi-dimensional analytic solutions.</p><p>• Deep understanding of cloud technologies and infrastructure for data retention and processing such as Microsoft Azure Data Lake, Functions, Data Factory and Databricks.</p><p>• Proficiency in scripting and programming using R and/or Python, C#.</p><p>• Strong experience with Microsoft Azure data ingestion. Demonstrated via hands-on project experience.</p><p>• Outstanding skills in Microsoft full BI Stack in Azure environment. Excellent SQL development skills to write complex queries involving multiple tables and develop stored procedures, triggers, user defined functions.</p><p>• Proficiency in Extracting, Transforming and Loading (ETL) data between data systems/ data warehouses. Experience in ETL change data capture methodologies and techniques, ETL data quality validation for mission critical data migrations.</p><p>• Experience in managing and deploying code to cloud services, including Azure DevOps experience.</p><p>• Working knowledge of Linux, Visual Studio.</p><p>• Hand on experience with deployment and monitoring of machine learning models.</p><p>• Hand on experience with Microsoft Power Suite – Power Apps and Power BI.</p><p>• Knowledge in statistics and data mining.</p><p>• Strong Agile project execution experience with proven ability to prioritize and manage time.</p><p>• Display teamwork and integrity with excellent interpersonal skills and the ability to interact with internal and external stakeholders, and directly influence them in a positive and effective manner.</p><p>• Ability to work independently and in a cross-functional team environment and be comfortable in a dynamic, high growth environment.</p><p>• Excellent organizational skills and attention to detail with ability to meet tight deadlines.</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis Inc.","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/aurora-cannabis-inc/business-intelligence-data-engineer/d3816b1808416f9d34b36d2936f99275","title":"Business Intelligence Data Engineer","category":"Medical & Healthcare","hash":"d3816b1808416f9d34b36d2936f99275","postingUrl":"https://ca.linkedin.com/jobs/view/business-intelligence-data-engineer-at-aurora-cannabis-inc-2873711067","salary":"$130k - $140k"},{"employmentType":"Part-time","function":["Legal"],"postedOn":"2 days ago","description":"<div><p><b>At Cannalysis, people are core to our business and this role is fundamental to our continued success and providing our customers with a best-in-class experience. We see this role as an excellent opportunity to be both a part of, and grow, a mission-driven team and to work/strategize directly to achieve operational success.</b></p><p>Who are you?</p><ul><li>You love to work in a fast paced environment and keep a solution focused attitude</li><li>You are a road warrior and understand your positive impact of the business</li><li>You don’t mind repetitive work and being out of the physical office</li><li>You are flexible and do not mind long hours driving on the road</li></ul><p><b>Essential Job Duties &amp; Responsibilities</b></p><ul><li>Performs off-site representative sampling for California cannabis compliance tests</li><li>Couriers non-compliance samples from customer facilities to the Cannalysis HQ</li><li>Utilizes lab and product knowledge to assist customers in understanding laboratory processes and methods, sampling, and the legal requirements for cannabis testing</li><li>Deliver sampling and customer recaps to Sales</li><li>Share feedback and customer highlights with the rest of the organization in an organized manner</li><li>Assists in modifying and maintaining appropriate SOPs relating to sample testing</li><li>Maintains a safe, clean, well organized, and efficient work environment</li><li>Remains up-to-date on all SOPs and maintain documentation required for compliance</li><li>Work on projects assigned by lab management and work in collaboration with other technicians</li></ul><p><b>Required Skills &amp; Experience</b></p><ul><li>Must be at least 21 years of age.</li><li>Must have valid California Driver License and clean driving record</li><li>Bachelor’s or Associate’s Degree in biological, chemical, agricultural, environmental, or related sciences from an accredited college or university is preferred.</li><li>Excellent oral and written communication skills are required.</li></ul><p>Job Type: Part-time</p><p>Pay: From $21.00 per hour</p><p>Schedule:</p><ul><li>Day shift</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Work Location: On the road</p></div>","company":{"companyType":"Private/Established","name":"Cannalysis","logoUrl":"/logos/cannalysis-15c0179acd795ddff17e5b172467aea7.png"},"location":{"country":"United States","address":"Santa Ana, CA","city":"Santa Ana","stateProvince":"CA"},"frontendLink":"/job-posting/cannalysis/field-services-technician/acb5f454d0f631d224359c10d2896fdb","title":"Field Services Technician","category":"Professional, Scientific, and Technical Services","hash":"acb5f454d0f631d224359c10d2896fdb","postingUrl":"https://www.indeed.com/job/field-services-technician-2a51c9cc2f187265"},{"function":["Customer Service"],"postedOn":"8 days ago","description":"<div><div><p>Cansortium Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania and Texas as Fluent Cannabis, as well as in Michigan through its in-market partner. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched.</p><br /><p></p><p>We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.</p><br /><p></p><p>Find out more at www.getfluent.com. Follow us on LinkedIn and Indeed.</p><br /><p></p><p><b>ROLE SUMMARY</b></p><br /><p></p><p>The overall purpose of the Customer Service Representative is to be responsible for delivering efficient, high quality customer service to patients, patients’ representatives, providers, and state agencies. Answer calls in a professional, pleasant, and courteous manner within 30 seconds. Receives and responds to all phone calls/inquiries, questions, and concerns in all areas. Able to prioritize patient needs and provide accurate information based on physician recommendations. Other duties may be assigned.</p><br /><p></p><p><b>HOURS</b><br />Call Center schedules: (All shifts require availability on Weekends/Holidays)</p><p>Shift A - 8:30A-5:00P (5 SHIFTS)</p><p>Shift B - 9:00A-5:30P (5 SHIFTS)</p><p>Shift C - 9:30A-6:00P (5 SHIFTS)</p><p>Shift D - 10:00A-6:30P (5 SHIFTS)</p><p>Shift E - 10:30A-7:00P (5 SHIFTS)</p><p>Shift F - 11:00A-7:30P (5 SHIFTS)</p><p>Shift G - 12:00P-8:30P (5 SHIFTS)</p><br /><p></p><p><b>KEY RESPONSIBILITIES</b></p><br /><p></p><ul><li>Demonstrates helpful and effective telephone etiquette and customer service skills by providing appropriate information to callers.</li><li>Escalate client-related issues to the appropriate staff member.</li><li>Assist in running standard and client reports as directed.</li><li>Exercise discretion to client information following established HIPPA protocols.</li><li>Establishes policies by entering client data and/or confirming pricing if applicable.</li><li>Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.</li><li>Accomplishes tasks and organization mission by completing related results as needed.</li><li>Updates job knowledge by learning new products descriptions.</li><li>Responsible to be updated with new rules and regulations.</li><li>Coordinate with other departments as appropriate.</li><li>May assist with the training of newly hired personnel.</li><li>Maintain clean and well–organized department.</li><li>Performs other duties as assigned.</li></ul><br /><p></p><p><b>QUALIFICATIONS/EXPERIENCE</b></p><ul><li>Bilingual English/Spanish (preferred not required)</li><li>Ability to maintain the highest level of confidentiality.</li><li>Process all correspondences with adherence with the Health Insurance Portability and Accountability Act (HIPAA) guidelines where applicable.</li><li>Complies with all organizational policies regarding ethical and compliant business practices.</li><li>Excellent verbal and written communications skills and ability to work effectively on a team.</li><li>Strong attention detail.</li><li>Able to work under pressure.</li><li>Sales background preferred (not required)</li><li>Availability to work long hours and flexible scheduled days including weekends (located in Wynwood area).</li></ul><br /><p></p><p><b>SKILLS/INTERESTS</b></p><ul><li>Must be a multitasker, with the ability to work on several requests simultaneously without losing focus.</li><li>Organization and initiative, good communications skills, critical thinking, proactive, problem-solving, time management, discretion and confidentiality are essential attributes.</li><li>Thrive in a fast-paced environment.</li><li>Ability to build good relationships. There will be frequent contact with internal and external people, either face to face or by telephone or email.</li><li>Strong attention detail.</li><li>Able to work under pressure.</li><li>Teamwork- collaborating with others to improve overall standards of work and service.</li><li>Proficiency with MS Office applications, Excel, Word and Power Point</li></ul><p><b>SUPERVISORY RESPONSIBILITIES</b></p><br /><p></p><p>This position has no supervisory responsibility.</p><br /><p></p><p><b>WORK ENVIRONMENT</b></p><br /><p></p><p>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</p><br /><p></p><p><b>PHYSICAL DEMANDS</b></p><br /><p></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to be able to speak and hear. Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms and ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.</p><br /><p></p><p><b>POSITION TYPE / EXPECTED HOURS OF WORK</b></p><br /><p></p><p>This position regularly requires long hours and frequent weekend work.</p><br /><p></p><p><b>TRAVEL</b></p><br /><p></p><p>Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.</p><br /><p></p><p><b>REQUIRED EDUCATION and EXPERIENCE</b></p><br /><p></p><p>High School Diploma/ GED</p><p>Minimum of 3 years of experience in customer service/or related clinical environment, preferably in a medical specialty practice or other healthcare related occupation with transferable skills</p><br /><p></p><p><b>PREFERRED EDUCATION and EXPERIENCE</b></p><br /><p></p><p>Bachelor’s degree or Some college preferred</p><br /><p></p><p><b>ADDITIONAL REQUIREMENTS</b></p><p><i>Per state law, must be at least 21 years of age.</i></p><p><i>Must successfully pass a drug screening</i></p><p><i>Must successfully complete a comprehensive background check</i><i>.</i></p><p><i>Must have reliable transportation and a valid driver’s license</i></p><p><i>Must be trustworthy and reliable</i></p><br /><p></p><p><b>OTHER DUTIES</b></p><br /><p></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><br /><p></p><p><b>AAP/EEO Statement</b></p><br /><p></p><p>Fluent is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.</p><br /><p></p><p><b>COMPANY BENEFITS</b></p><br /><p></p><p>Fluent provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision insurance, paid time-off program and non-matching 401k plan.</p><br /><p></p><p><b>Please note</b><b>: Only shortlisted candidates will be contacted.</b></p></div></div>","company":{"companyType":"Public/Established","name":"Fluent Cannabis Care","logoUrl":"/logos/fluent-cannabis-care-cd25d4c245a5a85649351a73a85e3dbb.png"},"location":{"country":"United States","address":"Miami, FL 33137","city":"Miami","stateProvince":"FL"},"frontendLink":"/job-posting/fluent-cannabis-care/customer-service-representative/f68ceec96b411ce2079975cffc8a4399","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"f68ceec96b411ce2079975cffc8a4399","postingUrl":"https://www.indeed.com/job/customer-service-representative-d5f859abb78a1a71"},{"employmentType":"Full-time","function":["Retail","Customer Service"],"postedOn":"16 hours ago","description":"<div><p><b>About us</b></p><p>Star Buds is part of Schwazze (OTCQX: SHWZ) is executing its vision to become the most admired vertically integrated cannabis company in Colorado and beyond. Our portfolio consists of top-tier licensed brands in extraction, infused-product manufacturing, dispensary operations, consulting, and nutrients, with plans to add cultivation facilities in 2021. Schwazze is led by Colorado cannabis experts with proven experience in product and business development and top-tier executives from Fortune 500 companies. As a leading platform for vertical integration, we believe our ability to deliver best-in-class service and innovative products and services to our customers is the product of the talent, teamwork, and passion of our teams. For more information, please visit our website: www.schwazze.com.</p><p><b>Job Title: </b><b>Front Desk Receptionist</b></p><p><b>Reports to: Store Director</b></p><p><b>Location: Aurora, CO</b></p><p><b>Salary: $14.50 - $17/ hour</b></p><p><b>Position Type: Full-time</b></p><p><b>Position Summary</b></p><p>The receptionist is the first impression of the store to our consumers. The receptionist is primarily responsible for: greeting customers in a friendly manner, compliantly checking IDs in accordance with MED laws and regulations, scanning customers into the POS system, organizing customer queues, signing in visitors to the guest log, communicating product assortment to consumers, upholding Schwazze SOPs, and maintaining cleanliness of the lobby and front of the store area. In addition, the receptionist is responsible for always maintaining a clean and professional appearance. The receptionist answers phone calls in a professional and courteous manner and directs calls to appropriate members of the retail team if needed.</p><p><b>Essential Functions </b></p><p><b>Checking IDs: </b></p><p>- Maintains familiarity with IDs from all over the country and can recognize fraudulent ID cards.</p><p>- Scans IDs into the POS system and confirms that the information on the ID matches the information on the scanner.</p><p>- Upholds MED laws and regulations surrounding what constitutes a valid form of ID.</p><p>- Upholds company SOPs on ID checking.</p><p>- Refuses entry to customers that do not have a valid form of ID, or who are underage.</p><p><b>Organizing Customer Queues: </b></p><p>- Pays close attention to the arrival of customers to ensure that customers are seen in the order that they arrive.</p><p>- Directs online ordering customers to the online ordering check out to avoid long wait-times.</p><p>- Organizes queues in the safest and most efficient way possible to avoid overcrowding or parking lot disruptions.</p><p><b>Answering Phone Calls: </b></p><p>- Takes orders over the phone and communicates orders with the retail team.</p><p>- Answers customer questions quickly and courteously.</p><p>- Directs customer calls to appropriate team members if needed.</p><p>- Directs vendor calls to the retail management team as directed.</p><p><b>Checking in Visitors: </b></p><p>- Utilizes the Visitor Log to compliantly check in visitors to limited access areas such as vendors or inspectors.</p><p>- Verifies with management before admitting visitors into the building.</p><p>- Provides visitors with company visitor badges.</p><p><b>Customer Service: </b></p><p>- Maintains company-wide customer service standards and works to provide top-notch customer service with every interaction.</p><p>- Answers phone calls in a friendly and professional manner.</p><p>- Answers emails in a friendly and professional manner.</p><p>- Acts as the face of the company and creates long-lasting customer relationships.</p><p>- Ensures that all customers are aware of our Loyalty program. Ability to sign up customers quickly and accurately while explaining the features and benefits of Higher Rewards.</p><p><b>Additional Functions</b></p><p>- May be required to cover shifts as needed.</p><p>- May be required to work on holidays.</p><p>- May be required to work on weekends.</p><p><b>Job Specifications</b></p><p>- Knowledge of cannabis products, brands, and various cannabinoids and their subsequent effects.</p><p>- Ability to check customer IDs accurately, compliantly, and comfortably.</p><p>- Ability to communicate effectively and develop effective working relationships with store customers, staff, and owners.</p><p>- Knowledge of office equipment and computer software including word, excel, and POS.</p><p>- Ability to carry / lift up to 40 pounds (100 pounds with assistance).</p><p><b>Requirements</b></p><p>- Minimum 21 years of age</p><p>- Maintain eligibility to work in the cannabis industry</p><p>- Must pass any and all required background checks</p><p>- Previous experience in a retail setting required</p><p>- Previous experience budtending preferred</p><p>- Current active MED badge</p><p>Job Type: Full-time</p><p>Pay: $14.50 - $17.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>MED BADGE (Required)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Star Buds","logoUrl":"/logos/star-buds-aba7f039058d7e2695a12529ded04136.jpeg"},"location":{"country":"United States","address":"Aurora, CO 80016","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/star-buds/front-desk-receptionist/9bb9357828001dec8c4eabd440d18e31","title":"Front Desk Receptionist","category":"Retail","hash":"9bb9357828001dec8c4eabd440d18e31","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-1c6ce7f9858d94fb"},{"employmentType":"Full-time","function":["Data & Analytics"],"postedOn":"17 hours ago","description":"<div><p><b>Who We Are: </b>Schwazze (OTCQX: SHWZ) is executing its vision to become the most admired vertically integrated cannabis company in Colorado and beyond. Our portfolio consists of top-tier licensed brands in extraction, infused-product manufacturing, dispensary operations, consulting, and nutrients, with plans to add cultivation facilities in 2021. Schwazze is led by Colorado cannabis experts with proven experience in product and business development and top-tier executives from Fortune 500 companies. As a leading platform for vertical integration, we believe our ability to deliver best in class service and innovative products and services to our customers is the product of the talent, teamwork, and passion of our teams. For more information, please visit our website: <i>www.schwazze.com</i>.</p><p><b>Job Title: Master Data Analyst</b></p><p><b>Reports to: Senior Director, Data Analytics</b></p><p><b>Salary Range: $45-55K</b></p><p><b>Position Objective: </b></p><p>This position creates, implements, and maintains master data management solutions that enable users to optimize system capabilities. Uses knowledge of end-to-end data processes to analyze, cleanse, and enrich master data elements, and ensure that data flows efficiently and consistently between users and stakeholders.</p><p><b>Essential Functions: </b></p><ul><li>Ensures master data integrity in key systems as well as maintaining the processes to support the data quality.</li><li>Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.</li><li>Assists in data management, governance, and data quality of master data requirements with other functional data owners to ensure functional master data integrity across the operation of financial systems is consistent and meets stated business rules and requirements.</li><li>Work closely with the business/data analytics to ensure alignment of master data rules and the operations of the application meet all requirements.</li><li>Support, monitor, and adjust Pricing Changes across systems, including digital assets</li><li>Support, monitor, and adjust Buying of Retail Inventory across platforms (Leaflink, Sage X3, COVA)</li><li>Support the transition from FlowHub to COVA, including clean data transfer to seamlessly accept, sell, and adjust inventories</li><li>Support future acquisition efforts to onboard assets into master item file, and ready data transfer for all software and technologies (Leaflink, Sage, Cova, Dutchie, Alpine IQ, and others)</li><li>Coordination between Retail, Merchandising, and Accounting to ensure proper accounting and itemization through the product lifecycle, and support / address discrepancies between Sage X3, Cova, and METRC</li><li>Track and maintain vendor funding logs and marketing tier program participation</li><li>Other ad-hoc duties and projects as assigned</li></ul><p><b>Specific Job Skills and Experience: </b></p><ul><li>Technical Skills: Comfortable with data and has experience using Excel, BI Tools, POS systems and querying databases.</li><li>Problem Solving: Able to synthesize complex information into critical insights and eager to tackle tough problems.</li><li>Curiosity: Willing to learn new skills and tools. Displays a natural curiosity and understands how to connect data and process.</li><li>Communication: Able to communicate effectively with all levels of management.</li><li>Teamwork: Balances team and individual responsibilities; Gives and welcomes feedback; Puts success of team above own interests.</li></ul><p><b>Education and Experience Required: </b></p><ul><li>Bachelor's degree or equivalent combination of education and experience.</li><li>Minimum 2 years of work experience in an analytical setting</li><li>Strong communication skills</li><li>Ability to work independently and under pressure</li><li>Proficient in Excel and all Microsoft applications</li><li>Ability to obtain and maintain an active MED badge in the state of Colorado</li></ul><p><b>Working Conditions </b>(Schedule, Environment, Travel)</p><ul><li>Schedule will Vary Depending on the needs of the business (Nights, Weekends, Holidays included)</li><li>Travel expected to be minimal, as required</li></ul><p><b>Schwazze is committed to fairness and equality of opportunity in the workplace. </b>All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</p><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $55,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Cannabis: 1 year (Preferred)</li><li>Analytical: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Public/Established","name":"Schwazze","logoUrl":"/logos/schwazze-29eff424674c46e54453caa1845a5273.png"},"location":{"country":"United States","address":"Denver, CO 80239","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/schwazze/master-data-analyst/7042acae3e338ac76e8c85c0fb1493f2","title":"Master Data Analyst","category":"Agriculture & Farming","hash":"7042acae3e338ac76e8c85c0fb1493f2","postingUrl":"https://www.indeed.com/job/master-data-analyst-421eb0252dedf24c"},{"employmentType":"Full-time, Casual","function":["Customer Service"],"postedOn":"7 days ago","description":"<div><p>On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found: https://www2.gov.bc.ca/gov/content/careers-myhr/all-employees/safety-health-well-being/health/covid-19/covid-19-vaccination-policy-for-bc-public-service-employees</p><p>Do you have experience providing exceptional customer service? If yes and you are looking for an empowering place to build your career, with opportunities to progress, then consider starting an exciting career with one of BC’s Top 100 Employers since 2009.</p><p>The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.</p><p>We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The Customer Care Representative is responsible for assisting in the delivery of superior customer service for order placement, order status and tracking, order changes and returns placed by licensee retail stores, independent wine stores, rural agency stores, duty free stores and licensed establishments selling beverage alcohol in BC.</p><p>Must be minimum 19 years of age. A criminal record check is required.</p><p><b>Position Requirements: </b></p><p><b>Education and Experience: </b></p><p>Minimum of two years recent*, related experience in a customer service capacity servicing internal and external clients/customers and successful completion of a certificate/diploma.</p><p>Preference may be given to those candidates with experience in a call centre environment.</p><p>* Recent is defined as occurring within the last five years.</p><p><b>How to Apply &amp; Application Requirements: </b></p><p>To be considered for this opportunity, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process. To request a copy of the job description, please contact Human Resources at <span><a href=\"tel:+1-604-252-8565\">604-252-8565</a></span>.</p><p>Job Types: Full-time, Casual</p><p>Salary: $23.49 per hour</p><p>Benefits:</p><ul><li>Casual dress</li><li>Employee assistance program</li><li>On-site gym</li><li>On-site parking</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>On call</li></ul><p>COVID-19 considerations:<br />Temporary remote work<br />Physical distancing, daily health checks are conducted, masks are mandatory in all common areas at Head Office.</p><p>Work remotely:</p><ul><li>Temporarily due to COVID-19</li></ul></div>","company":{"companyType":"Government","name":"BC Liquor Distribution Branch","logoUrl":"/logos/bc-liquor-stores-0b0a7e4c37734c591e05c3a8aca37857.jpeg"},"location":{"country":"Canada","address":"Burnaby, BC","city":"Burnaby","stateProvince":"BC"},"frontendLink":"/job-posting/bc-liquor-distribution-branch/customer-care-representative/d9fce4d67ef3960682d22018613ee61d","title":"Customer Care Representative","category":"Government","hash":"d9fce4d67ef3960682d22018613ee61d","postingUrl":"https://ca.indeed.com/job/customer-care-representative-32a15432bc803651"},{"function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>Position Title: Server / Reception / Inventory/ Delivery Driver</p><p>Reports To: Retail Management</p><p><b>Position Summary:</b></p><p>One Plant is opening its 9th California retail store in beautiful Palm Springs. One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated, passionate and detail-oriented candidate to provide the highest levels of customer service in a licensed retail cannabis store. You will be the first point of contact for customers in the retail space and will educate our customers on product offerings, handle cash transactions, assist with inventory management, comply with CA state regulations, maintain facility cleanliness, and any other duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours, nights, weekend work, and holiday availability.</p><p><b>Essential Duties and Responsibilities:</b></p><p>• Welcome and greet customers as they enter the store.</p><p>• Offer help and provide best-in-class customer service.</p><p>• Answer customer questions and concerns.</p><p>• Attend to the unique and individual shopping needs of each customer.</p><p>• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.</p><p>• Adhere to all company-wide policies, process, procedures, and requirements</p><p>• Maintain a clean, sanitary, and organized work environment.</p><p>• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.</p><p>• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds our customer’s expectations.</p><p>• Comply with company cash handling policies, procedures, and reporting requirements.</p><p>• Accountable for accurately utilized the Point of Sale system.</p><p>• Help organize back-stock and perform inventory counts.</p><p>• Contribute to a work environment that is positive and compliant with established policies and procedures.</p><p>• Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained.</p><p>• Comply with all HR policies.</p><p>• Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well-merchandised, and properly stocked.</p><p>• Report anything unusual, or any major incidents, to management.</p><p>• Work as a team to achieve sales goals.</p><p>• Other duties as assigned by the management team.</p><p><b>Required Qualifications:</b></p><p>• Applicants must be 21+ years of age</p><p>• Regular attendance</p><p>• High School Diploma or GED equivalent required</p><p>• Must be willing to work all shifts, weekends, and Holidays</p><p>• Computer literate; familiarity using POS systems</p><p>• One or more years of experience in retail sales or customer service preferred</p><p>• Must have reliable transportation</p><p>• Excellent interpersonal, verbal, and written communication skills</p><p>• Best-in-class customer service skills</p><p>• Working knowledge of cannabis and cannabis goods available for retail sale.</p><p>• Understanding Local, State, and Federal laws and regulations</p><p>• Strong attention to detail and must have a team-player mentality</p><p>• Ability to deal with problems and resolve them in an efficient and professional manner</p><p>• Bilingual in English/Spanish preferred</p><p><b>Job Types:</b></p><p>• Full-time, Part-time</p><p><b>Benefits:</b></p><p>• Employee discount</p><p><b>Schedule:</b></p><p>• Monday to Sunday</p><p>• Day shift</p><p>• Night Shift</p><p>• Holidays</p><p>• Weekends</p><p><b>Supplemental Pay:</b></p><p>• Tips</p><p><b>Experience:</b></p><p>• Customer Service: 2 years (Preferred)</p><p>• Entry Level</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Hours per week:</b></p><p>• 15-30</p><p>• 30-39</p><p><b>Pay frequency:</b></p><p>• Every other week</p><p><b>Paid Training:</b></p><p>• Yes</p><p><b>Management:</b></p><p>• General Manager</p><p>• Assistant General Manager</p><p><b>Employees working per shift:</b></p><p>• 6 - 8</p><p><b>Benefit Conditions:</b></p><p>• Waiting period may apply</p><p><b>Work Remotely:</b></p><p>• No</p><p><b>COVID-19 Precaution(s):</b></p><p>• Personal protective equipment provided or required</p><p>• Plastic shield at work stations</p><p>• Social distancing guidelines in place</p><p>• Sanitizing, disinfecting, or cleaning procedures in place</p><p>• Equal Employment Opportunity Policy</p><p>One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of</p><p>any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history</p><p>or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any</p><p>other characteristics protected by federal, state, or local laws</p></div>","company":{"name":"Captor Retail Group Inc"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/captor-retail-group-inc/customer-service-cannabis/8ea630f3f41000786c5c1922a4feb279","title":"Customer Service Cannabis","category":"Retail","hash":"8ea630f3f41000786c5c1922a4feb279","postingUrl":"https://jobs.laimoon.com/jobs/externalview/31519191"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave.</p><p><b>Duties: </b></p><ul><li>Greet all visitors with a smile and positive attitude, make sure to greet them and welcome them to the store.</li><li>Make sure anyone who enters signs the visitor log using name, date, and reason for visit, as well as documenting time in and out.</li><li>Complete daily opening and closing tasks.</li><li>Independently manage a wide variety of administrative functions</li><li>Check in and add any new customers per guidelines.</li><li>Ensure proper ID is used and follow regulations for checking in.</li><li>Keep lobby and waiting area clean and organized.</li><li>Understand applicable laws and regulations.</li><li>Answer phone calls and customer questions.</li><li>Guide customers through the check in and waiting process.</li><li>Gain knowledge of the products offered, provide product information to customers.</li></ul><p><b>Minimum Requirements: </b><br />Must be 21 years or older and be able to pass a background check<br />Knowledge of cannabis products preferred<br />Possess strong communication and time management skills<br />Must have excellent verbal, written, and interpersonal skills<br />Customer satisfaction oriented<br />Must maintain a clean and professional appearance while in our customer-based environment or representing our brand</p><p>Job Type: Full-time</p><p>Pay: From $14.00 per hour</p><p>Schedule:</p><ul><li>12 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 2 years (Preferred)</li><li>Receptionist: 2 years (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"MEDfarms","logoUrl":"/logos/medfarms-836403d7c110da579cd6539e75992363.png"},"location":{"country":"United States","address":"Bay City, MI 48706","city":"Bay City","stateProvince":"MI"},"frontendLink":"/job-posting/medfarms/front-desk-receptionist/f030c1383618d051dc844566e9be95f4","title":"Front Desk Receptionist","category":"Medical & Healthcare","hash":"f030c1383618d051dc844566e9be95f4","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-80071121e2401bb3"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><div><div><div><div><div><p><b>ADMINISTRATIVE ASSISTANT / RECEPTION</b></p><p><b>The primary function of Reception is to aid in the customer experience by greeting guests in a timely and welcoming manner.</b></p><ul><br /><li><b></b><div><b>Responsible for greeting guests upon arrival and performing initial check-in</b></div></li><br /><li><b></b><div><b>Answers incoming phone calls</b></div></li><br /><li><b></b><div><b>Is knowledgeable about all products and specials and can answer questions involving all aspects of the store</b></div></li><br /><li><b></b><div><b>Assists Manager, and Budtenders with various tasks upon request which may include product labeling, display upkeep, and projects in word or excel</b></div></li><br /><li><b></b><div><b>Responsible for checking company email, and the Memo Board for new staff updates</b></div></li><br /><li><b></b><div><b>Updates printouts which may include running specials</b></div></li><br /><li><b></b><div><b>Responsible for the daily upkeep of the office, waiting room, bud room and bathroom</b></div></li><br /><li><b></b><div><b>Must be proficient in xcel, word, and knowledge of Flowhub is a plus</b></div></li></ul><br /><p><br /></p><p><b>WORKING ENVIRONMENT</b></p><ul><br /><li><div>Maintaining a thorough understanding of health and safety protocol for oneself and others.</div></li><br /><li><div>Using security systems as instructed.</div></li><br /><li><div>Identifying potential risks within the GMC environment and undertaking to minimize such risks.</div></li><br /><li><div>Understanding and utilizing appropriate infection control procedures, maintaining hygiene in work areas and keeping the premises free from hazards.</div></li><br /><li><p>Immediate reporting of potential risks as identified.</p></li></ul><br /><p><b>CONFIDENTIALITY AND DIVERSITY</b></p><ul><br /><li><div>In the undertaking of the duties outlined above the Receptionist may have access to sensitive information relating to guests and staff. This must be kept strictly confidential at all times.</div></li><br /><li><div>Ensure policies and procedures relating the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons.</div></li><br /><li><div>Support the equality, diversity and rights of patients in a manner that is consistent with GMC policies.</div></li><br /><li><p>The Manager should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors.</p></li></ul><br /><p><b>TRAINING AND DEVELOPMENT</b></p><ul><br /><li><div>Participate in any training program deemed appropriate by the Ownership.</div></li><br /><li><div>An annual individual performance review, to include a record of own personal and professional development and discussing targets for the future.</div></li><br /><li><p>Taking responsibility for own development, learning and performance and demonstrating skills to other members of staff when required.</p></li></ul><br /><p><b>MAINTAINING QUALITY</b></p><ul><br /><li><div>Effectively prioritize own time and workload</div></li><br /><li><div>Alert colleagues to issues of quality and risk</div></li><br /><li><div>Assess own performance and take accountability for own actions</div></li><br /><li><div>Contribute to the effectiveness of the team by making suggestions for areas of improvement</div></li><br /><li><div>Work constructively with individuals in other organizations to meet patient’s needs</div></li><br /><li><p>Communicate problems effectively with other team members and work together towards a solution</p></li></ul><br /><p>GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits.</p></div></div></div></div></div><p></p><br /><p>copy of your resume to <b>[email protected]</b></p></div>","company":{"companyType":"Public/Growth","name":"Green Man Cannabis","logoUrl":"/logos/green-man-cannabis-395cb74374d9df2f45a162aab51a3c96.jpeg"},"location":{"country":"United States","address":"Denver, CO 80204","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/green-man-cannabis/front-desk-reception/234653d2128a097e7b4e433003b88dd5","title":"FRONT DESK / RECEPTION","category":"Medical & Healthcare","hash":"234653d2128a097e7b4e433003b88dd5","postingUrl":"https://www.indeed.com/job/front-desk-reception-74a70c6288dcb335"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Hi,</p><p>We’re looking to hire Front Desk staff. Full time, immediate start. We are a busy dispensary in the Highlands area of Denver. Looking preferably MED badged to join our team!</p></div>","company":{"name":"The Joint By Cannabis"},"location":{"country":"United States","address":"Colorado, USA","stateProvince":"CO"},"frontendLink":"/job-posting/the-joint-by-cannabis/front-desk-receptionist/0aff8c6a0cd1bf1ea82dfe20561ef93e","title":"Front Desk Receptionist","category":"Retail","hash":"0aff8c6a0cd1bf1ea82dfe20561ef93e","postingUrl":"https://www.linkedin.com/jobs/view/front-desk-receptionist-at-the-joint-by-cannabis-2883439530?refId=14Kbr%2BiQrrsUsFInlgJoCA%3D%3D&trackingId=mBrBa4qcxisbXnRfZUO9ZQ%3D%3D&position=1&pageNum=0&trk=public_jobs_jserp-result_search-card"},{"function":["Security"],"postedOn":"7 days ago","description":"<div><div><h2><b>Summary</b></h2><p>The S&amp;H Agent is responsible for the safety and security of the facility, people and assets on their shift assignment. To monitor for suspicious activity and create an environment of compliance while being customer oriented and friendly. To coordinate, per procedures, all needs in the event of an emergency.</p><p></p><h2><b>About The Source+</b></h2><p>The Source+, a cannabis leader in Nevada, has four dispensary and two cultivation locations throughout the state plus operations in Massachusetts.</p><p>The Source+ was named one of “The 10 Best Marijuana Dispensaries in Las Vegas” in 2018 by High Times, “Best Dispensary” in 2018 by Desert Companion's annual “Best of the City” awards, and was the only dispensary featured in Maxim's (https://www.maxim.com/food-drink/ultimate-las-vegas-guys-weekend-2018-8) “15 Must-Hit Spots for the Ultimate Guys Weekend in Las Vegas.”</p><p></p><h2><b>Responsibilities:</b></h2><ul><ul><li>Monitor the facilities and its surrounding for any suspicious activity. Taking note of descriptions of suspicious persons or vehicles and/or involve law enforcement if necessary.</li><li>Monitor immediate area of the exterior of the facility for loitering and address the activity appropriately.</li><li>Ensure that all persons at the facility have the appropriate and required ID credentials mandated by law and of the policies of the facility.</li><li>Assist any customers with entering or exiting the facility if requested or needed.</li><li>Monitor product and cash deliveries as they occur.</li><li>Partner with other staff team members on their concerns of any suspicious behaviors or other risk concerns.</li><li>Monitor the area you are assigned, for any theft concerns.</li><li>Monitor for and assist with any person who may become agitated with any staff member or other customer. Attempt to verbally calm the situation to the best of your ability. As a last resort contact law enforcement.</li><li>When needed or requested walk staff members or customers to their vehicles for safety concerns.</li><li>Maintain accountability on all access and authorization lists on respective shifts.</li><li>Maintain a professional liaison with all appropriate law enforcement and emergency response agencies when necessary.</li><li>Communicate all concerns and issues to other need to know staff members.</li><li>Accountable for all activities related to providing a safe working environment while on shift.</li><li>Creates an awareness that provides an environment of honesty and accountability for team members.</li></ul></ul><p></p><h2><b>Supervisory Responsibility</b></h2><ul><li>None</li></ul><h2><b>Work Environment</b></h2><ul><li>Retail Dispensary Store</li></ul><p></p><h2><b>Physical Demands</b></h2><ul><li>Must be able to lift as much as 50 pounds occasionally</li><li>Must be able to carry, bend, stand, file documents, lift, and push/pull as needed</li></ul><p></p><h2><b>Position Type/Expected Hours of Work</b></h2><ul><li>Must be able to work a flexible schedule, including nights and weekends</li></ul><p></p><h2><b>Travel</b></h2><ul><li>None</li></ul><p></p><h2><b>Required Qualifications</b></h2><ul><li>High School Diploma or equivalent</li><li>1-2 years as an individual contributor in a retail environment.</li><li>Must be over the age of 21</li></ul><ul><li>Possess (or be able to obtain) and maintain an active agent card</li><li>Ability to complete and maintain ongoing education and professional development as needed</li><li>Commitment to adhere to all State and local medical and recreational cannabis regulations, statutes, laws, and guidance</li><li>Commitment to adhere to the SOP's of the Company</li><li>Ability to handle high stress situations and busy atmosphere</li><li>Superior customer service skills and phone etiquette</li><li>Ability to maintain a positive attitude that promotes team work and problem solving</li><li>Must have training and experience working with electronic monitoring systems.</li><li>Qualified candidates should have a valid driver's license and no criminal record.</li><li>Good communication skills, both oral and written, are essential for the position of Lead Security so subordinates know how to do their jobs and what to be on the lookout for.</li><li>Must have a good working knowledge of management practices and principles so he/she can efficiently perform in the role.</li><li>The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.</li></ul><p></p><h2><b>Preferred Qualifications</b></h2><ul><li>Cannabis industry experience (retail preferred)</li><li>Experience as an asset protection, loss prevention, law enforcement, military or security team member</li><li>Knowledge and understanding of asset protection, loss prevention or security standards and principles</li></ul><p></p><h2><b>Other Duties</b></h2><ul><li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</li></ul><p></p><h2><b>Work Authorization/Security Clearance</b></h2><ul><li>There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.</li><li>Successful completion of a thorough personal reference check and background check from the Nevada Division of Public and Behavioral Health. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent.</li></ul><p></p><h2><b>AAP/EEO Statement</b></h2><p>The Source+ is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.</p></div><p></p></div>","company":{"companyType":"Private/Established","name":"The Source+ Holding","logoUrl":"/logos/the-source-dispensaries-a2079cb1d80160b44d532d2ea2cf163b.png"},"location":{"country":"United States","address":"Las Vegas, NV","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/the-source-holding/security-and-hospitality-agent/4eabb659aca62438ff5215ae44d4f2ca","title":"Security and Hospitality Agent","category":"Retail","hash":"4eabb659aca62438ff5215ae44d4f2ca","postingUrl":"https://www.indeed.com/job/security-and-hospitality-agent-e665adefb13e7dff"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Bilingual Sales &amp; Support Agent</p><p>Reporting to the Sales and Support Lead at our Client Care Call Centre, the Bilingual Sales and Support Agent will assist clients in understanding the basic procedures and processes surrounding obtaining and using a prescription for medicinal Cannabis.</p><p><b>The responsibilities of the successful candidate will include, but are not limited to the following:</b></p><p><b>MAIN RESPONSIBILITIES:</b></p><p>• Providing excellent customer service and greeting each client with enthusiasm in both English &amp; French</p><p>• Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>• Understanding the client’s needs through permissive questioning and identifying opportunities to promote other attributes of our brand</p><p>• Answer inbound sales calls, receive and process order requests from clients, caregivers and health care practitioners</p><p>• Ability to deal with irate clients while maintaining a positive and enthusiastic attitude.</p><p>• Resolve any complaints using critical thinking skills and maintain documentation of each interaction for Health Canada</p><p>• Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>• Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>• Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>• Ability to adapt quickly to changes that affect the department such as legislation and regulation amendments, internal practices, Internal department specializations and technical training that applies to the industry</p><p>• Maintaining a high level of communication between the sales &amp; support team and the other departments in client care</p><p>• Ability to manage various types of clients and demonstrate empathy</p><p>• Troubleshoot and navigate shipping and registration account issues</p><p>• Follow up with client requests submitted by means of our various platforms (i.e., credits,</p><p>• Redirecting clients to appropriate departments by assessing call and forwarding to relative queue</p><p>• Answering general inquiries about products and processes of Aurora</p><p><b>JOB REQUIREMENTS:</b></p><p>• Minimum Grade 12 diploma</p><p>• Fluent in English &amp; French (Verbal &amp; Written)</p><p>• Minimum 2 to 4 years of experience in customer service</p><p>• Proven customer service skills in a fast-paced environment</p><p>• Significant understanding of Cannabis Regulations</p><p>• Excellent computing skills (MS Office, Ample, Zendesk, Mac OS)</p><p>• Effective communicator (verbal and written)</p><p>• Support and service oriented with the ability to multi-task</p><p>• Experience in the Medical Cannabis industry an asset</p><p>• Up to date on industry related information and processes regarding methods of consumption and legislation</p><p>• Ability to pass and maintain a criminal record check</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/aurora-cannabis/bilingual-sales-and-support-agent-vancouver-bc-ca/994a7e1b8b920d7803eb3f4f80e2421d","title":"Bilingual Sales and Support Agent (Vancouver, BC, CA)","category":"Medical & Healthcare","hash":"994a7e1b8b920d7803eb3f4f80e2421d","postingUrl":"https://acuspire.ai/jobs/Bilingual-Sales-and-Support-Agent-Vancouver-BC-CA-806482426d1d7cb2"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p>The Call Center Agent has integrity, customer service skills and knowledge to serve and guide patients in a retail Call Center environment with the goal of an ensuring an excellent patient experience.</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES: </b></p><ul><li>Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li><li>Answer patient phone calls in a prompt and friendly manner.</li><li>Placing patient orders via online POS/ordering systems.</li><li>Ensuring that the Call Center is always clean and well-organized.</li><li>Help with educating customers on their selected cannabis products.</li><li>Correctly and accurately input data such as intake forms, updating patient documentation, etc.</li><li>Checking customers' identification documents to verify active status with the Virginia Board of Pharmacy.</li><li>Maintain HIPAA compliance surrounding patient records, dispensary records etc.</li><li>Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge</li><li>Maintain in-depth knowledge of the current medical cannabis law, industry trends, and regulations, and communicate changes to staff and patients</li></ul><p><b>EDUCATION: </b><br />High school diploma or General Education Diploma (GED) preferred<br /><b>EXPERIENCE: </b><br />Previous experience in a dispensary or cannabis production setting preferred<br /><b>SKILLS: </b></p><ul><li>Ability to answer patient questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.</li></ul><p>Excellent communication and problem-solving skills<br />Exceptional customer service skills.<br />Proficiency in computer skills: Knowledge of Windows operating systems required, knowledge of Microsoft Suite (Word, Excel, Powerpoint, etc) recommended.<br />Ability to stay on-task with and without direct supervision.</p><p>Location: 2804 Decatur Street, Richmond, VA 23224</p><p>Job Type: Full-time</p></div>","company":{"companyType":"Growth","name":"Green Leaf Medical of Virginia, LLC"},"location":{"country":"United States","address":"Richmond, VA 23224","city":"Richmond","stateProvince":"VA"},"frontendLink":"/job-posting/green-leaf-medical-of-virginia-llc/call-center-agent/fa3ae99242d2cfedc8fb87efb2628765","title":"Call Center Agent","category":"Manufacturing","hash":"fa3ae99242d2cfedc8fb87efb2628765","postingUrl":"https://www.indeed.com/job/call-center-agent-1c94bbc2f072d410"},{"function":["Customer Service"],"postedOn":"16 hours ago","description":"<div><div><div><div><b>Description</b></div><br /> <p></p><div><div><br /><br /><b>WSLCB Vision</b></div><div>Safe communities for Washington State<br /><br /><b>Mission</b><br />Promote public safety and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws.</div><div></div><div><b><br />Per Governor Inslee’s </b><b>Proclamation 21-14</b><b> </b><b>(Download PDF reader)</b><b>, state employees must be fully vaccinated </b><b>against Covid-19</b><b>. </b><b>Special note</b><b> that any offer of employment is contingent upon you providing verification of your vaccine status. No start date will be approved until you verify your status.</b><p><i><br />To further ensure public safety and in conjunction with our Governor's proclamation of stay home, stay healthy and current guidelines related to COVID-19, interviews at this time will be conducted by video or phone conference as part of our recruitment process</i><i>.</i></p></div><div></div><div><b><i><br />Who we are</i></b></div><div>The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration and enforcement of liquor, cannabis, tobacco, and vapor laws. At the WSLCB we pride ourselves on creating the \"wow\" factor in everything we do. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We strive to be a great place to work by fostering a safe, open, inclusive and healthy work environment. We want to ensure that our organization is as diverse and inclusive as our great State of Washington.<br /><br />We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business initiated process improvement.<br /><br /><b>Your opportunity at a glance:</b></div>The Washington State Liquor and Cannabis Board (WSLCB) is seeking candidates for a Customer Service Specialist 3 (CSS3) within the Licensing and Regulation Division, located in the Headquarters office in Olympia.<br /><br />The Customer Service Specialist 3 position support the mission of the WSLCB and Licensing Division’s responsibilities by independently performing various customer service duties using complex problem-solving skills under general supervision. In this role, you will update reports, develop meeting materials for in house meetings, prepare correspondence and track progress of legal files, maintaining manual and electronic recordkeeping/filing systems and data base files, and assists with tasks, as needed, to aid the workload of Division staff. Further responsibilities may include performing specialized complex word processing tasks in a word processing unit or complex rapid data inquiry and/or entry functions. Accurate, timely, and reliable performance of tasks by the incumbent is critical for the efficiency of the division.<br /><br />As the Customer Service Specialist 3, you will train and mentor Customer Service Specialist two's (CSS2) as well as cross trains with other CSS3’s to ensure a wide range of coverage on a number of diverse and complex duties including verifying information and issuing a number of liquor licenses, endorsements, and permits, as well as cannabis endorsements.<br /><br /><b>Telework:</b> Although this position is telework eligible, physical presence in the workplace is still an essential requirement of this position.<p><b><br />WSLCB provides a modern work environment and excellent benefits including:</b></p><ul><li>Training and career development programs</li><li>Tuition reimbursement</li><li>Flexible work schedules</li><li>Telecommuting opportunities</li><li>Generous wellness program</li><li>Onsite exercise facility</li><li>Active and engaging diversity program</li><li>Infant at Work program</li><li>Organization's commitment to your personal health and well-being</li><li>Work/life balance</li><li>Free parking</li><li>A comprehensive benefits package</li></ul></div><p></p><div><b>Duties</b></div><div><p>As the Customer Service Specialist 3, you will work directly with all agency personnel and divisions, customers, and external stakeholders. On a daily basis you will interact with multiple other division staff with the agency and with external agencies to provide accurate and complete customer service. Your communication and customer focused service skills, as well as your competency to effectively mentor, coach, and train lower level staff will be critical to the success of the position.<br /><br /><b>Duties include:</b></p><ul><li><br />Answers phone and email questions from the public about complex questions related to retail and non-retail, cannabis, vapor and tobacco licenses.</li><li>Independently respond to complex requests for information, refunds, and troubleshooting that come from 12 email addresses, the fax machine, calls from the main line, and a line reserved for enforcement officers.</li><li>Accepts, processes and issues complex Special Occasions and Local Wine Industry Association Licenses, complex liquor permits, added liquor and cannabis endorsements, alcohol warehouse approvals, licenses for duplicate locations, and Farmer’s Market authorizations.</li><li>Provides clear direction to applicants and interpreting complex laws, rules and procedures.</li><li>Processes refunds and works with Department of Revenue/Business Licensing Services on NSF transactions.</li><li>Works with Business Licensing Services at Department of Revenue and local jurisdictions (cities and county officials) to ensure that information shared across agencies is accurate.</li><li>Works with the Department of Health when issuing medical cannabis endorsements to make sure that requirements from both agencies are met prior to issuing the endorsement.</li><li>Independently works directly with liquor licensees to review and approve physical changes and license type changes to already approved locations.</li><li>Training and mentoring CSS2's and OA3's interested in promotional opportunities and cross training with and other CSS3's.</li><li>Participates in training the public on issues related to Liquor and Cannabis Licenses and permits.</li><li>Works with unit and division leadership to improve practices.</li></ul></div><p></p><div><b>Qualifications</b></div><div><p><b>REQUIRED QUALIFICATIONS</b><br /><br />Associate's degree <b>AND</b> three years of experience providing assistance to clients/customers regarding inquiries, complaints or problems.<br /><br /><b>OR</b><br /><br />A Bachelor's degree <b>AND</b> one year of experience providing assistance to clients/customers regarding inquiries, complaints or problems.<br /><br /><b>OR</b><br /><br />Five years of equivalent experience providing assistance to clients/customers regarding inquiries, complaints or problems.<br /><br /><b>DESIRED QUALIFICATIONS</b></p><ul><li><br />Experience working with multiple phone lines</li><li>Experience training and mentoring others</li><li>Proficiency in oral and written communication</li><li>Experience providing assistance to clients/customers regarding inquiries, complaints or problems</li><li>Ability to explain regulatory statutes, policies, and procedures</li><li>Ability to Multi-task and prioritize</li></ul></div><br /><p></p><div><b>Supplemental Information</b></div><div><p><b>HOW TO APPLY</b><br /><br /><b><i>PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.</i></b><br /><br /><b>IMPORTANT</b>: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:</p><ul><li><br />Completed on-line application which includes current phone numbers and valid email addresses. You can create and application profile on www.careers.wa.gov by clicking on the \"Apply Now\" button on top of this page.</li><li>Letter of interest, describing how you meet the specific qualifications for the position</li><li>Resume, detailing experience and education as it relates to the position</li><li>Three professional references to include a current or recent supervisor with current contact numbers and email addresses.</li></ul><br /><b><i>**A resume will not substitute for completing the \"work experience\" section of the application.</i></b><br /><br />The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.<div><br /><b><i>Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.</i></b><br /></div><b>Other</b><br />Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: \"No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.<br /><br />RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of marijuana, useable marijuana, or marijuana-infused products, or derive any profit or remuneration from the sale of marijuana, useable marijuana, or marijuana-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.<br /><br />The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.<br /><br />All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.<br /><br />For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] or call <span><a href=\"tel:+1-360-664-1636\">(360) 664.1636</a></span>. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.</div></div></div><p></p></div>","company":{"companyType":"Government","name":"State of Washington Liquor and Cannabis Board","logoUrl":"/logos/state-of-washington-liquor-and-cannabis-board-c8a7458a4855f0117bce4ca29c0e91ec.png"},"location":{"country":"United States","address":"Olympia, WA","city":"Olympia","stateProvince":"WA"},"frontendLink":"/job-posting/state-of-washington-liquor-and-cannabis-board/customer-service-specialist-3-olympia-2022-00657/617f6411ff8dcacc42dc0796c4604d33","title":"Customer Service Specialist 3 (Olympia) 2022-00657","category":"Government","hash":"617f6411ff8dcacc42dc0796c4604d33","postingUrl":"https://www.indeed.com/job/customer-service-specialist-3-olympia-2022-00657-70ae520b064f85ce"},{"function":["Engineering"],"postedOn":"17 hours ago","description":"<div><div><h2><b>The Role</b></h2><p>We are looking for an exceptionally motivated Sr. Front End Developer with deep React expertise to design and develop cutting-edge web and mobile eCommerce applications across our many lines of cannabis business: retail delivery/click-and-collect (B2C), wholesale B2B, and CPG brands both via retailer (B2B2C) and D2C where allowed. The role is a foundational piece of a highly visible, business facing team focused on aligning strategic objectives with tactical demands in the cannabis industry, one of the fastest growing and most innovative industries in the US.</p><p>The role reports into the corporate office in Chicago, IL. Remote work is negotiable though preference will be given to a hybrid arrangement with occasional onsite presence.</p><h2><b>Responsibilities</b></h2><ul><li>Design, develop and build React &amp; React Native iOS / Android ecommerce applications and in store digital experiences as part of an agile team</li><li>Create performant and reusable components and libraries that can be utilized across different applications</li><li>Integrate React &amp; React Native applications with internal and external third-party APIs</li><li>Ability to collaborate with other roles internally and external consultants to refine and translate designs and user stories into high-quality code</li><li>Actively engage in user research, design and development discussions while providing direct input on technical and non-technical decisions</li><li>Mentor new and junior team members to become proficient developers using best practices and processes for software development</li><li>Ability to actively engage and collaborate with members of an offshore development team</li></ul><h2><b>Qualifications</b></h2><ul><li>BA/BS Degree with specialization in computer sciences or equivalent work experience</li><li>4+ years of progressive professional front-end development, especially in React, React Native, HTML, CSS</li><li>Strong experience in Typescript, JSON, ES6+ syntax and other JavaScript frameworks</li><li>Experience working with modern web application architectures and web frameworks, including REST and GraphQL APIs</li><li>Strong debugging, problem solving and investigative skills; ability to dive into the root cause problems</li><li>Ability to understand business requirements and translate them into technical requirements</li><li>Experience with automated unit testing and SLDC best practices</li><li>Proficient using a version control system like git</li><li>Experience working with Agile/Scrum methodology</li><li>Experience designing purposeful GUIs around UX research and best practices</li><li>Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness</li><li>Adapts and thrives in a demanding, fast-paced environment</li><li>Possesses a high level of critical thinking</li><li>Operates with a high level of professionalism and integrity, including dealing with confidential information</li><li>Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb</li></ul><h2><b>Additional Requirements</b></h2><ul><li>Must pass any and all required background checks</li><li>Must be and remain compliant with all legal or company regulations for working in the industry</li><li>Must possess valid driver's license</li><li>Must be a minimum of 21 years of age</li><li>Must be approved by state badging agency to work in cannabis industry</li><li>Green Thumb Industries is requiring new employees to be fully vaccinated, as defined by the CDC. Employment status is contingent on documented proof of full COVID-19 vaccination, to be provided prior to the employee's start date or request of an exemption at time of offer.</li></ul><div><p><b>As an employer of more than 100 employees, Green Thumb will be operating in accordance with the Biden Administration's </b><b>Path Out of the Pandemic</b><b> should the mandate take effect.</b></p></div></div></div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Illinois","stateProvince":"IL"},"frontendLink":"/job-posting/green-thumb/senior-front-end-developer/b9aecad8cb58621170903363508ca8c5","title":"Senior Front End Developer","category":"Professional, Scientific, and Technical Services","hash":"b9aecad8cb58621170903363508ca8c5","postingUrl":"https://www.indeed.com/job/senior-front-end-developer-81e95b8cc1e71a90"},{"function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>Buddy Boy Brands is hiring a Customer Service Associate Compensation starts at $16 per hour ( TIPS). Positions are full time (typically 35-40 hours per week). Our competitive benefits include health i..</p><p>by Jobble</p></div>","company":{"companyType":"Private/Established","name":"Buddy Boy Brands","logoUrl":"/logos/buddy-boy-brands-624cc3008d2d409f61d1046dc591464a.png"},"location":{"country":"United States","address":"Denver, CO, USA","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/buddy-boy-brands/cannabis-customer-service-associate/2be2c072986baef3ab565e471ede8490","title":"Cannabis Customer Service Associate","category":"Manufacturing","hash":"2be2c072986baef3ab565e471ede8490","postingUrl":"https://us.bebee.com/job/20220116-e9b67cb760646e5eb7d204f20cdca080"},{"salaries":[{"salaryStart":"$79k","salaryEnd":"$130k","currency":"US","source":"Glassdoor","position":"Senior Front End Developer","type":"per year","url":"https://www.glassdoor.com/Salaries/chicago-senior-front-end-developer-salary-SRCH_IL.0,7_IM167_KO8,34.htm"},{"salaryStart":"$87k","salaryEnd":"$160k","currency":"US","source":"ZipRecruiter","position":"Senior Frontend Developer","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Senior-Frontend-Developer-Salary-in-Chicago,IL"},{"salaryStart":"$55k","salaryEnd":"$240k","currency":"US","source":"Built In Chicago","position":"Front End Developer","type":"per year","url":"https://www.builtinchicago.org/salaries/dev-engineer/front-end-developer/chicago"}],"function":["Engineering"],"postedOn":"1 day ago","description":"<div><p>The Role</p><p>We are looking for an exceptionally motivated Sr. Front End Developer with deep React expertise to design and develop cutting-edge web and mobile eCommerce applications across our many lines of cannabis business: retail delivery/click-and-collect (B2C), wholesale B2B, and CPG brands both via retailer (B2B2C) and D2C where allowed. The role is a foundational piece of a highly visible business facing team focused on aligning strategic objectives with tactical demands in the cannabis industry, one of the fastest growing and most innovative industries in the US.</p><p>The role reports into the corporate office in Chicago, IL. Remote work is negotiable though preference will be given to a hybrid arrangement with occasional onsite presence.</p><p><b>Responsibilities</b></p><p>• Design, develop and build React &amp; React Native iOS / Android ecommerce applications and in store digital experiences as part of an agile team</p><p>• Create performant and reusable components and libraries that can be utilized across different applications</p><p>• Integrate React &amp; React Native applications with internal and external third-party APIs</p><p>• Ability to collaborate with other roles internally and external consultants to refine and translate designs and user stories into high-quality code</p><p>• Actively engage in user research, design and development discussions while providing direct input on technical and non-technical decisions</p><p>• Mentor new and junior team members to become proficient developers using best practices and processes for software development</p><p>• Ability to actively engage and collaborate with members of an offshore development team</p><p><b>Qualifications</b></p><p>• BA/BS Degree with specialization in computer sciences or equivalent work experience</p><p>• 4+ years of progressive professional front-end development, especially in React, React Native, HTML, CSS</p><p>• Strong experience in Typescript, JSON, ES6+ syntax and other JavaScript frameworks</p><p>• Experience working with modern web application architectures and web frameworks, including REST and GraphQL APIs</p><p>• Strong debugging, problem solving and investigative skills; ability to dive into the root cause problems</p><p>• Ability to understand business requirements and translate them into technical requirements</p><p>• Experience with automated unit testing and SLDC best practices</p><p>• Proficient using a version control system like git</p><p>• Experience working with Agile/Scrum methodology</p><p>• Experience designing purposeful GUIs around UX research and best practices</p><p>• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness</p><p>• Adapts and thrives in a demanding, fast-paced environment</p><p>• Possesses a high level of critical thinking</p><p>• Operates with a high level of professionalism and integrity, including dealing with confidential information</p><p>• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb</p><p>Additional Requirements</p><p>• Must pass any and all required background checks</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry</p><p>• Must possess valid driver’s license</p><p>• Must be a minimum of 21 years of age</p><p>• Must be approved by state badging agency to work in cannabis industry</p><p>• Green Thumb Industries is requiring new employees to be fully vaccinated, as defined by the CDC. Employment status is contingent on documented proof of full COVID-19 vaccination, to be provided prior to the employee’s start date or request of an exemption at time of offer.</p><p>As an employer of more than 100 employees, Green Thumb will be operating in accordance with the Biden Administration’s Path Out of the Pandemic should the mandate take effect</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries (GTI)","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Chicago, IL, USA","city":"Chicago","stateProvince":"IL"},"frontendLink":"/job-posting/green-thumb-industries-gti/senior-front-end-developer/5992f28af5ccd42ff2a1b304710f92bc","title":"Senior Front End Developer","category":"Manufacturing","hash":"5992f28af5ccd42ff2a1b304710f92bc","postingUrl":"https://www.linkedin.com/jobs/view/senior-front-end-developer-at-green-thumb-industries-gti-2884643470","salary":"$79k - $130k"},{"employmentType":"Full-time","function":["Data & Analytics"],"postedOn":"2 days ago","description":"<div><p><b>The Company</b></p><p>The Maine Cannabis Campus is the first vertically integrated, state and municipality licensed, adult and medical use cannabis company in Maine. Due to our 9 years of experience in the medical cannabis industry we have been able to perfect our cannabis products to a medicinal level. This begins with the highest quality cultivation facilities and flower, allowing us to transfer that consistent quality to our recreational customers. Our passion is about educating and integrating within our communities to diminish the misguided stigma that has been floating around cannabis vs. opioid uses &amp; abuse for much too long. We take great care in making sure our customers only receive the cleanest, most effective products for their individualized needs; along with the peace of mind that their choice was the right one. The positive innovation, opportunity, healing, and community that cannabis brings is undeniable; our intention is to keep it all growing.</p><p><b>General summary of role</b></p><p>The data analyst role will work directly with the Chief Financial Officer and provide the data compilation and analysis for the company. They will assist in compilation, interpretation, and reporting of key data points throughout all company departments. These departments include cultivation, manufacturing (including processing, packaging, and commercial kitchen operations), retail, and admin/financial. This is a critical role, whose main objective is to offer valuable information to aid in decision making on micro and macro levels company wide.</p><p>- Extracting, transforming, and storing data from multiple departments for analysis and comparison over time.</p><p>- Maintaining a level of knowledge on data sets from multiple departments to interpret trends or patterns in complex data sets.</p><p>- Actively partnering with departments throughout the company to seek out various data points and compile weekly overview reports for executive leadership.</p><p>- Assisting with various projects laid out by the Chief Financial Officer</p><p><b>Job requirements</b></p><p>- Bachelor’s degree (Preferably with an accounting, business, computer science or economics focus)</p><p>- Highly proficient in Excel &amp; QuickBooks</p><p>- Experience creating data visualizations in excel</p><p>- Background and understanding of accounting principles is preferred</p><p>- Exceptional verbal and written communication skills</p><p>- Strong mathematics skills and attention to detail to aid in compiling and interpreting large and complex data sets</p><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Physical Setting:</p><ul><li>Office</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li></ul><p>Ability to commute/relocate:</p><ul><li>Fairfield, ME 04937: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>SQL: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Cannabis Cured"},"location":{"country":"United States","address":"Fairfield, ME 04937","city":"Fairfield","stateProvince":"ME"},"frontendLink":"/job-posting/cannabis-cured/data-analyst/2bf12b19ca221e85b2a88ab2b99c4edc","title":"Data Analyst","category":"Retail","hash":"2bf12b19ca221e85b2a88ab2b99c4edc","postingUrl":"https://www.indeed.com/job/data-analyst-1402c3a9225c86b9"},{"salaries":[{"salaryStart":"$18k","salaryEnd":"$38k","currency":"US","source":"ZipRecruiter","position":"Customer Service Agent","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Agent-Salary--in-Illinois"},{"salaryStart":"$28k","salaryEnd":"$46k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/il"},{"salaryStart":"$23k","salaryEnd":"$45k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/davenport-customer-service-representative-salary-SRCH_IL.0,9_IM224_KO10,41.htm"}],"function":["Customer Service"],"postedOn":"7 days ago","description":"<div><p>]]&gt;COMPANY OVERVIEW Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (\"CPG\") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY Cresco Labs is seeking a Customer Care Agent to join our corporate Customer Care team based remotely in Chicago, IL. We are looking for someone who is service minded and passionate about helping others. The Customer Care Agent will be responsible for fielding support requests from Cresco Labs' customer service channels. They will work with Cresco Labs corporate brand, and retail accounts to ensure up to date and adequate information is being shared with patients and the online public. CORE JOB DUTIES Assist by troubleshooting, navigating retail and brand websites, or understanding more about Cresco Labs products via online support queues Help medical patients and adult use customers make the right choices by knowing how the different methods of cannabis affect them differently Field incoming phone calls via the Sunnyside Hotline and other support channels for new and returning customers or patients Document feedback from customers in an organized and streamlined way Communicate in the event that a consumer has a dramatic or health-threatening reaction to our product Providing customers with clear directions on product replacement and refunding if necessary Other duties as assigned REQUIRED EXPERIENCE, EDUCATION AND SKILLS 1-2 years' experience in a customer service capacity - preferably in an online support environment Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment Confidence to self-manage and work independently in a fast-paced, constantly changing environment Familiar with the utility and function of Zendesk or other customer ticketing platforms preferred ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Availability to work nights, weekends and holidays as need. (40 hours per week, being flexible to work between the hours of 8:00AM to 9:00PM) Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability stat</p></div>","company":{"website":"crescolabs.com","companyType":"Public/Established","name":"Cresco Labs","logoUrl":"/logos/cresco-labs-af2becc596b572034007bd7a7d918bdd.png"},"location":{"country":"United States","address":"Illinois City, IL, USA","city":"Illinois City","stateProvince":"IL"},"frontendLink":"/job-posting/cresco-labs/customer-care-agent/9f47c7b8304f6ff0e3616453fe1bac22","title":"Customer Care Agent","category":"Manufacturing","hash":"9f47c7b8304f6ff0e3616453fe1bac22","postingUrl":"https://jooble.org/jdp/2625829276305651551/Customer-Care-Agent-Illinois-City%2C-IL","salary":"$18k - $38k"},{"employmentType":"Full-time","function":["Engineering"],"postedOn":"16 hours ago","description":"<div><p><b>As a young and upcoming packaging company, Custom Marijuana Packaging relies on the efficiency and effectiveness of our production team. To deliver on our promise to customers, we count on exceptionally talented, bright, and committed people. Our company is growing rapidly and we are seeking a Flexographic Press Assistant to join us and assist with production at our new facility in Clinton Township. In this role, you will be responsible for setting up and operating the printing press to produce printed mylar rolls, labels, and related products. Please note: we are strictly a packaging manufacturer. We do not handle any marijuana or cannabis products at any stage of our operations.</b></p><p><b>Responsibilities: </b></p><ul><li><b>Setting up and running press to meet customer and CMP quality specifications</b></li><li><b>Making job changes, including washing up the press, changing plates, setting up ink pumps, and running jobs</b></li><li><b>Running press at production speeds of CMP standards</b></li><li><b>Fills ink pans, screens, and pumps with prescribed inks</b></li><li><b>Assisting in mixing, toning, and adjusting of inks</b></li><li><b>Make sure dies are clean before returning them to their proper place</b></li><li><b>Performing quality checks</b></li><li><b>Handling materials, tools, and equipment with proper care and respect</b></li><li><b>Maintaining safe and orderly work area</b></li><li><b>Assisting operator by ensuring quality, production, minor maintenance, housekeeping, and safety needs are met</b></li><li><b>Completing production and waste reports</b></li><li><b>Cleaning press, lubrication, and other miscellaneous items as needed</b></li><li><b>Performing other duties as assigned by management</b></li></ul><p>*</p><p><b>Qualifications: </b></p><ul><li><b>High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience</b></li><li><b>A minimum of one year of flexographic printing press experience is preferred</b></li><li><b>Must be good with your hands and mechanically inclined</b></li><li><b>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals</b></li><li><b>Must be able to read and interpret rulers, scales, and other measurement devices</b></li><li><b>While performing the duties of this job, the employee is regularly required to stand and frequently is required to walk</b></li><li><b>The employee must frequently lift and/or move up to 50 pounds with or without mechanical assistance</b></li><li><b>Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus</b></li></ul><p>Job Type: Full-time</p><p>Pay: $18.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Monday to Friday</li><li>Overtime</li><li>Weekend availability</li></ul><p>Ability to commute/relocate:</p><ul><li>Clinton Township, MI 48038: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>machinery: 1 year (Preferred)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Custom Marijuana Packaging","logoUrl":"/logos/marijuanapackaging-89da5fe9ac0254d76f57321e8fbd2027.jpeg"},"location":{"country":"United States","address":"Clinton Township, MI 48038","city":"Clinton Township","stateProvince":"MI"},"frontendLink":"/job-posting/custom-marijuana-packaging/flexographic-printing-press-assistant/c6e2f241b442fa9f22fd4981682c29ea","title":"Flexographic Printing Press Assistant","category":"Supply Chain & Logistics","hash":"c6e2f241b442fa9f22fd4981682c29ea","postingUrl":"https://www.indeed.com/job/flexographic-printing-press-assistant-ff69c956082c0f65"}]