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Data Engineer (Remote)

Weedmaps Irvine, CA, USA $90k - $160k - Full-time
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Overview:Weedmaps’ mission is to power a transparent and inclusive global cannabis economy. Through our industry-leading marketplace, we connect the cannabis market’s highest value and intent consumers with the best dispensaries and brands in the world and provide cannabis retailers with the suite of operational tools they need to efficiently run their businesses.Weedmaps is looking for a Data Engineer to help architect, design, build and maintain our data platform. You'll be joining our Data Engineering team where you'll play a key role in driving engineering excellence in support of our business goals.The impact you'll make: Develop and maintain ETL data pipelines, integrating a wide range of data sources to support business applications and internal analytics needs. Create repeatable solution patterns and standards for relevant data management capabilities to ensure data consistency and accuracy, while maintaining SLA requirements.Perform technology and product assessments to drive required infrastructure needs to meet scalability, availability, security and concurrency needs.Cross team collaboration with Product, Analytics and Engineering teams, participate in all phases of SDLC - product requirement gathering, design, development and support. What you've accomplished: 3+ years of Data/Software EngineeringStrong knowledge of data warehousing and data modeling concepts.Experience building data integration pipelines, familiarity with ETL, ELT, Change Data Capture (CDC), Streaming and other data processing patterns.Experience with Airflow or similar workflow management solutions.Coding proficiency in at least one modern programming language, Python preferred.Experience with AWS, good understanding of data services offered and ability to recommend cost effective solutions in and out of the boxStrong knowledge of various relational and non-relational database systems, proficiency at least with one (Postgres, ElasticSearch, Redshift, MongoDB, etc), experience with structured and semi structured data.Experience with streams and event driven patterns is a plus.Excellent documentation and communication skills. Bonus Points: Snowflake Data Warehouse experienceStreamSets or experience with other major ETL tools Our Benefits: 100% paid employee monthly Medical, Dental and Vision premiums AND 80% paid dependent monthly premiums HMO (California residents only) and PPO option offered through United Healthcare Company-paid $50,000 in Basic Life/AD&D (Accidental Death and Dismemberment) coverage401(k) Retirement Plan: 100% match on the first 1%. 50% match from 2-6% of employee contributions3 weeks PTO (accrued) and 5 sick days (immediate)Supplemental, voluntary benefits Kindbody (family planning/fertility) including up to $10,000 towards cash-pay servicesGoodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year Flexible Spending Accounts (Medical, Dependent, Transit and Parking)Voluntary Life InsuranceCritical IllnessAccident InsuranceShort- and long-term disabilityPet Insurance Paid parental leaveDuring current work-from-home: Reimbursements for home office setup and monthly WiFi Our Culture: 11 company-paid holidaysCatered lunch and snacks provided when working in the office Snack boxes sent straight to your door when you work-from-home Casual work environment, read no fancy clothes required, but you are free to dress to the nines!Monthly virtual happy hoursQuarterly all-hands meetings

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You'll be joining our Data Engineering team where you'll play a key role in driving engineering excellence in support of our business goals.The impact you'll make: Develop and maintain ETL data pipelines, integrating a wide range of data sources to support business applications and internal analytics needs. Create repeatable solution patterns and standards for relevant data management capabilities to ensure data consistency and accuracy, while maintaining SLA requirements.Perform technology and product assessments to drive required infrastructure needs to meet scalability, availability, security and concurrency needs.Cross team collaboration with Product, Analytics and Engineering teams, participate in all phases of SDLC - product requirement gathering, design, development and support. What you've accomplished: 3+ years of Data/Software EngineeringStrong knowledge of data warehousing and data modeling concepts.Experience building data integration pipelines, familiarity with ETL, ELT, Change Data Capture (CDC), Streaming and other data processing patterns.Experience with Airflow or similar workflow management solutions.Coding proficiency in at least one modern programming language, Python preferred.Experience with AWS, good understanding of data services offered and ability to recommend cost effective solutions in and out of the boxStrong knowledge of various relational and non-relational database systems, proficiency at least with one (Postgres, ElasticSearch, Redshift, MongoDB, etc), experience with structured and semi structured data.Experience with streams and event driven patterns is a plus.Excellent documentation and communication skills. Bonus Points: Snowflake Data Warehouse experienceStreamSets or experience with other major ETL tools Our Benefits: 100% paid employee monthly Medical, Dental and Vision premiums AND 80% paid dependent monthly premiums HMO (California residents only) and PPO option offered through United Healthcare Company-paid $50,000 in Basic Life/AD&amp;D (Accidental Death and Dismemberment) coverage401(k) Retirement Plan: 100% match on the first 1%. 50% match from 2-6% of employee contributions3 weeks PTO (accrued) and 5 sick days (immediate)Supplemental, voluntary benefits Kindbody (family planning/fertility) including up to $10,000 towards cash-pay servicesGoodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year Flexible Spending Accounts (Medical, Dependent, Transit and Parking)Voluntary Life InsuranceCritical IllnessAccident InsuranceShort- and long-term disabilityPet Insurance Paid parental leaveDuring current work-from-home: Reimbursements for home office setup and monthly WiFi Our Culture: 11 company-paid holidaysCatered lunch and snacks provided when working in the office Snack boxes sent straight to your door when you work-from-home Casual work environment, read no fancy clothes required, but you are free to dress to the nines!Monthly virtual happy hoursQuarterly all-hands meetings</p></div>","company":{"website":"weedmaps.com","companyType":"Private/Established","name":"Weedmaps","logoUrl":"/logos/weedmaps-91e1d872260508afeaf6f1955f0ae1bf.jpeg"},"location":{"country":"United States","address":"Irvine, CA, USA","city":"Irvine","stateProvince":"CA"},"frontendLink":"/job-posting/weedmaps/data-engineer-remote/fd5e5dcdd9fc1c53aa5d60073ab3d920","title":"Data Engineer (Remote)","category":"Information Technology & Services","hash":"fd5e5dcdd9fc1c53aa5d60073ab3d920","postingUrl":"https://b-jobz.com/us/web/jobposting/10d311e45239","salary":"$90k - $160k"},{"salaries":[{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/la"},{"salaryStart":"$21k","salaryEnd":"$48k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary--in-Louisiana"},{"salaryStart":"$23k","salaryEnd":"$42k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/baton-rouge-customer-service-representative-salary-SRCH_IL.0,11_IM72_KO12,43.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p><b>ABOUT METRC</b></p><p>Metrc is a high-growth technology company helping cannabis regulators govern their industry's supply chain. We provide the system and tags that track products from seed to sale – and everything in between: harvest, manufacture, testing, and transportation. We work with regulators to help monitor the industry, make sense of the vast amount of data in our system, and ensure public safety through product tracing and investigation support. Our goal is to make the legal cannabis industry safer and more transparent for everyone.</p><p><b>ABOUT THE POSITION</b></p><p>Metrc is hiring Customer Support Specialists to work from 12:00pm - 8:00pm or 1:00pm to 9:00pm (CST) (Monday - Friday) in a fully remote (Work from Home) customer service role. The Support Specialist is responsible for supporting our customers using web-based software, dealing with their unique growing, selling and production styles; as well as explaining to clients how to utilize our software. As our customers' first point of contact, Support Specialists are the friendly voice of Metrc, providing world class customer service, troubleshooting, and light technical support.</p><p><b>DUTIES AND RESPONSIBILITIES</b></p><p>• Receive incoming and place outgoing calls; sends outgoing messages and responds to incoming emails</p><p>• Obtains and verifies user information</p><p>• First point of contact, works closely with clients to determine needs, research issues, and provide necessary information</p><p>• Assists and provides resolution by clarifying issues; researching and exploring answers and solutions; implementing solutions; escalates if necessary</p><p>• Provides a clear history of all issues by documenting each call using good grammatical sentences</p><p>• Continually updates job knowledge by studying guides, manuals, and published procedures; participating in educational opportunities</p><p>• Ensures clear understanding of guides, manuals and published procedures. Guidance and support provided when necessary</p><p>• Participates in communication between fellow support specialists, supervisors, and management</p><p>• Keeps equipment operational by following established procedures and reporting malfunctions</p><p>• Displays dedication and commitment of company visions and goals</p><p>• Enjoys engaging with customers, team members, and being part of a growing organization</p><p><b>QUALIFICATIONS</b></p><p>• One (1) to two (2) years of customer service/support expertise and/or proven technical ability in some capacity (either via phone, virtual, chat, or in-person)</p><p>• Flexibility to work dependent upon business needs to include occasional Saturdays and/or Sundays</p><p>• Excellent customer service skills with a passion for service; \"Client Focused\"</p><p>• Creative, flexible, and innovative team player</p><p>• Commitment to excellence and high standards</p><p>• Discipline to work remotely, while following a set schedule</p><p>• Willingness to work within a constantly changing work environment with flexibility and enthusiasm</p><p>• Excellent written communication skills with demonstrated ability to write clearly and informatively</p><p>• Excellent verbal communication skills including the ability to listen attentively, clarify needs and remain positive</p><p>• Proficient on Microsoft Word, PowerPoint, and Excel (or equivalent programs)</p><p>• Ability to manage multiple applications running simultaneously</p><p>• Must have high-speed, land line Internet service (50 megabits download and 1 megabit upload) from a reliable provider</p><p>• Successful completion of a pre-employment assessment</p><p>• Successful completion of initial training</p><p>• Proficient keyboarding/typing skills- Minimum 35 wpm</p><p>• All candidates must be based and work in the US</p><p><b>PHYSICAL DEMANDS AND WORK ENVIRONMENT</b></p><p>• In home position</p><p>• Frequently required to sit</p><p>• Frequently required to talk or hear</p><p>• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard</p><p><b>METRC OFFERS THE FOLLOWING BENEFITS</b></p><p>• Diverse, inclusive &amp; welcoming culture</p><p>• Employer Paid- Health Insurance (Employee Only)</p><p>• Employer contribution into a Health Savings Account (HSA)</p><p>• Employer Paid - Dental Insurance (Employee Only)</p><p>• Employer Paid- Basic Life Group Insurance and AD&amp;D</p><p>• Employer Paid- Employee Assistance Program (EAP)</p><p>• Employer Paid- Short Term Disability</p><p>• Employer Paid- Long Term Disability</p><p>• Vision insurance</p><p>• Supplemental Insurance: Hospital Indemnity, Accident and Critical Illness</p><p>• Voluntary Life Insurance</p><p>• 401k (up to 6% match)</p><p>• Paid Time Off (PTO)</p><p>• Up to 9 Paid Holidays</p><p>• Company provides all equipment needed</p><p>• Internet subsidy for those working from home ($50 per month)</p><p>• Customer Support Specialist positions start at $15/hour</p><p>Shifts Available (12pm - 8pm or 1pm - 9pm CST) Monday through Friday (Occasional Saturday and/or Sunday)</p><p>The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>Metrc LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.</p><p>https://recruiting.paylocity.com/recruiting/jobs/Details/588853/Metrc-LLC/Customer-Support-Specialist</p><p>PI148698657</p><p>Location/Region: Lakeland, LA (70752</p></div>","company":{"website":"metrc.com","companyType":"Private/Established","name":"Metrc LLC","logoUrl":"/logos/metrc-llc-1049d7e3207fba4a762528a20da8673c.png"},"location":{"country":"United States","address":"Lakeland, LA, USA","city":"Lakeland","stateProvince":"LA"},"frontendLink":"/job-posting/metrc-llc/customer-service-representative/f9a1d9727fae13d183da28174697101c","title":"Customer Service Representative","category":"Information Technology & Services","hash":"f9a1d9727fae13d183da28174697101c","postingUrl":"https://jobs.thejobnetwork.com/Job/501753123?SourceID=2","salary":"$26k - $42k"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p><b>Company Introduction:</b></p><p>A pioneer in the cannabis industry and in operation for over 10 years, The Purple Lotus is responsible for creating many of the best practices used in the cannabis industry today. The Purple Lotus story started in 2010, when our founders, cannabis patients, became frustrated with the lack of Customer service and variety of options available at the dispensaries they visited and decided to open a modest operation in San Jose. In 2010, shortly after opening for business in a 600 ft2 medical office with $1000 worth of cannabis flower and their home made “Pot Brownies,” Purple Lotus gained national recognition by winning a medal at the first ever High Times Cannabis Cup in the US.</p><p>Over our many years of operation, we have become known for exceptional Customer service, dedication to patients and community involvement. Purple Lotus’ journey then included an office space at on Lundy Ave and a location at 903 Commercial St, very close to our current state of the art cannabis retail and cultivation facility at 752 Commercial St.</p><p><b>While Purple Lotus has served over 3,000,000 people since then, we have never forgotten the principles we were founded on. We stay humble, display excellence and exude resiliency. Our commitment to providing the highest quality cannabis for all budgets and passion for providing the most satisfying Customer experience has only strengthened through the years. We are dedicated to ensuring that every Customer who purchases cannabis from us feels wonderful about their purchase and that the experience of us providing the cannabis to them is an experience that ensures we help to make their day and world better. We are Customer obsessed, we care about and love our Customers, so they always come first.Overview:</b></p><p>The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p><p>To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</p><p><b>Skills:</b></p><p>• Strong inter-personal and communication skills</p><p>• Strong attention to detail a must</p><p>• Organizational Skills</p><p>• Networking Savvy</p><p>• Understanding of what makes an event “successful”</p><p>• Creative flair for effective design and development of an event</p><p>• Dedication to Customer Service</p><p>• Motivation for Sales</p><p><b>Benefits:</b></p><p>• Health insurance</p><p>• Dental insurance</p><p>• Vision insurance</p><p>• Paid time off</p><p>• Flexible schedule</p><p><b>Schedule:</b></p><p>• Monday to Friday</p><p>• Weekends required</p><p>• Holidays required</p><p>• Day shift</p><p>• Night shift</p><p>• 8 hour shift</p><p><b>Requirements:</b></p><p>• High School Diploma or equivalent</p><p>• Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</p><p>• Excellent customer service skills</p><p>• Knowledge and adherence to the policies, procedures and goals of the Lotus Way</p><p>• Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</p><p>• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</p><p>• Understanding of company products, services, and policies.</p><p>• Proficiency with computers, especially with CRM software, and strong typing skills.</p><p>• Ability to ask prying questions and diffuse tense situations.</p><p>• Strong time management and decision making skills.</p><p>• Adaptability and accountability.</p><p>• Fluency in multiple languages may be desired.</p><p><b>Pay &amp; Compensation:</b></p><p>• Hourly pay</p><p><b>Additional Compensation:</b></p><p>• Bonuses</p><p>• Store Discounts</p><p><b>Customer Service Representative Job Duties:</b></p><p>• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</p><p>• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</p><p>• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</p><p>• Building lasting relationships with clients and other call center team members based on trust and reliability.</p><p>• Utilizing software, databases, scripts, and tools appropriately.</p><p>• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</p><p>• Making sales or recommendations for products or services that may better suit client needs.</p><p>• Taking part in training and other learning opportunities to expand knowledge of company and position.</p><p>• Adhering to all company policies and procedures.</p><p>• Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</p><p>• Ability to handle fast paced environment while providing superior customer service</p></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/5b0d3ed161f2479c5e13e67182a6b120","title":"Call Center Representative","category":"Agriculture & Farming","hash":"5b0d3ed161f2479c5e13e67182a6b120","postingUrl":"https://tarta.ai/j/iFkhdHwBPV406l6XBT9J-call-center-representative-at-purple-lotus-nwhs-co-inc"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p>Delivering elevated experiences! Grassp (www.GrasspHealth.com) is an exciting cannabis delivery app, and we are rapidly growing and looking for committed professionals to help our team set the standard. Looking for positive, team players (21 years of age and over) who want to join an awesome team.</p><p>We are looking to add full-time and part-time customer service reps to our growing team. This is a great opportunity to play a critical role in a fast-paced startup that is growing.</p><p><b>**Please note that this role requires you to work from home, so you would need a computer and a cell phone. Though it's remote, you must live in the Greater Los Angeles Area to be considered.**</b></p><p><b>PRIMARY RESPONSIBILITIES: </b></p><ul><li>Serve as the primary point of contact for our customers, delivering an exceptional customer service experience via phone, chat, and email;</li><li>Provide timely and thorough resolution to customer inquiries;</li><li>Collaborate with operations leads and delivery drivers to execute exceptional customer service;</li><li>Call first-time customers and provide white-glove service to help them understand our process and place their first order;</li><li>Maintain knowledge of the products and some commonly asked questions;</li><li>Communicate with management to escalate problems and recommend resolutions</li></ul><p><b>REQUIRED FOR CONSIDERATION: </b></p><ul><li>Excellent written and verbal communication with the ability to come across as friendly and helpful, even in difficult situations</li><li>Ability to multi-task, handling calls, chats, and email</li><li>Ability to remain calm and collected during difficult conversations</li><li>Ability to think critically and make decisions that balance what is best for both the customer and the company</li><li>Tech-savvy and detail-oriented</li><li>Must be a team player with a positive attitude</li><li>Must be a self-starter, who can work autonomously with little direction</li><li>Cannabis experience preferred</li></ul><p>Interested candidates should respond to this post with a copy of your resume and few sentences about why you would be great for this role.</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid training</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Why do you want to work for Grassp?</li><li>Describe a time you went above and beyond for a customer or fellow colleague.</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>customer service: 2 years (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>Yes</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Grassp Health","logoUrl":"/logos/grassp-health-1e3fe0fe177deaa50d7bb4c6fe6e1e30.jpeg"},"location":{"country":"United States","address":"West Hollywood, CA 90038","city":"West Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/grassp-health/cannabis-customer-service-representative/b374468ec8e02b5e6694985067432bd0","title":"Cannabis Customer Service Representative","category":"Retail","hash":"b374468ec8e02b5e6694985067432bd0","postingUrl":"https://www.indeed.com/job/cannabis-customer-service-representative-beb25f3c554f3695"},{"employmentType":"Full-time","function":["Science"],"postedOn":"8 days ago","description":"<div><p><b>Company Overview: </b></p><p>Kaycha Labs is a leading provider of innovative Cannabis and Hemp testing technologies and methods. We perform product testing to help ensure compliance with state and federal regulations. We provide comprehensive cannabis testing for potency, homogeneity, heavy metals, microbial contamination, mycotoxins, residual solvents, terpenes, and pesticides.</p><p><b>***We are excited to announce that we will be opening a brand new state of the art lab in Albany, NY and are looking for the next rock star to join our growing team!!!***</b></p><p><b>Job Purpose: </b></p><p>The Client Relations Specialist will be responsible for customer relations, accounting and operations support. This position will also interface with multiple departments and customers. This role will primarily focus on lab operations support.</p><p><b>Essential Duties &amp; Responsibilities: </b></p><ul><li>Answer phones and route calls to the appropriate party.</li></ul><ul><li>Greet incoming visits and escort to appropriate areas.</li></ul><ul><li>Receive, sort and distribute incoming mail.</li></ul><ul><li>Order office supplies and keep inventory of stock.</li></ul><ul><li>Deliver deposit checks to accounting.</li></ul><ul><li>Create and process customer invoices.</li></ul><ul><li>Process credit card payments in Blackstone.</li></ul><ul><li>Coordinate with clients on payment processing of sample orders.</li></ul><ul><li>Receive all incoming work from internal and external clients and process work orders through the company Laboratory Information Management System (LIMS).</li></ul><ul><li>Prepare and manage shipments with partner labs.</li></ul><ul><li>Special projects and errands as needed, including transportation of packages to local shipping companies.</li></ul><ul><li>Responsible for shipping and receiving of orders and supplies, which includes light lifting duty (packages up to 40 lbs)</li></ul><ul><li>Maintain compliance with health and safety guidelines for a lab environment.</li></ul><ul><li>Other duties and/or special projects as assigned.</li></ul><p><b>Skills, Abilities and Competencies: </b></p><ul><li>Excellent communication skills and ability to effectively work, problem solve, and communicate with multiple levels of the organization.</li></ul><ul><li>Ability to work in a dynamic, fast-paced deadline environment while successfully managing multiple tasks.</li></ul><ul><li>Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Word.</li></ul><ul><li>Strong understanding of standard laboratory protocol.</li></ul><ul><li>Ability to maintain an incredibly high degree of attention to detail and accuracy.</li></ul><ul><li>Strong agility, engagement, and flexibility in an ever-changing environment.</li></ul><ul><li>Working knowledge of logging, organizing, and analyzing data.</li></ul><p><b>Education &amp; Experience: </b></p><ul><li>High School diploma or equivalent required. Higher level degree preferred.</li></ul><ul><li>1+ years of experience working within a lab environment.</li></ul><ul><li>1+ years of experience in sample collection and logging within a lab environment.</li></ul><ul><li>Proficient knowledge of MS Office Suite (Excel, Word, PowerPoint)</li></ul><ul><li>Quickbooks experience a plus.</li></ul><ul><li>Organizes and handles multiple priorities simultaneously.</li></ul><ul><li>Completes work assignments within time and quality constraints</li></ul><ul><li>Exposure to the cannabis industry desired.</li></ul><p><b>Other: </b></p><ul><li>Must pass Level 2 background check.</li></ul><ul><li>Kaycha Labs offers a competitive and comprehensive benefits package including health, dental, vision and time off.</li></ul><ul><li>Kaycha Labs is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</li></ul><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li></ul><p>COVID-19 considerations:<br />All employees and visitors are required to wear a mask.</p><p>Application Question(s):</p><ul><li>What is your desired compensation?</li><li>What is the earliest date you can begin employment?</li><li>Best phone number/email to reach you at?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Required)</li><li>QuickBooks: 1 year (Preferred)</li><li>METRC: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Kaycha Labs","logoUrl":"/logos/kaycha-labs-789b33a03a0e6aef4d8e5df1ca8e1cae.jpeg"},"location":{"country":"United States","address":"Albany, NY 12205","city":"Albany","stateProvince":"NY"},"frontendLink":"/job-posting/kaycha-labs/client-relations-specialist/57a2b317afe70dd6e6c4dc85f9d8e55f","title":"Client Relations Specialist","category":"Medical & Healthcare","hash":"57a2b317afe70dd6e6c4dc85f9d8e55f","postingUrl":"https://www.indeed.com/job/client-relations-specialist-60861795800be37d"},{"employmentType":"Full-time","function":["Engineering"],"postedOn":"6 days ago","description":"<div><p>Location: Sunshine Lakeland, FL</p><p><b>PARALLEL</b></p><p>Everyone is welcome here . Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p><b>IN A NUTSHELL</b></p><p>Reports directly to the Environmental Services Supervisor. Responsible for day-to-day custodial and disposal work scheduling at the cultivation site. Work successfully alongside other Department Team Members. Properly train associates on new Policies &amp; Procedures.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision ... pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow Parallel Policies &amp; Procedures for the daily operations and fully comply with state medical marijuana regulations</p><p>• Safely uses and stores cleaning materials at all times, ensuring they are labeled correctly.</p><p>• Disposing of cannabis waste properly.</p><p>• Perform heavy cleaning duties, such as cleaning floors by vacuuming rugs, washing walls and glass, emptying trash receptacles, and replace lining of trash cans.</p><p>• Cleans &amp; services restrooms with mops and disinfectants.</p><p>• Restocks supplies.</p><p>• Notifying Facilities Management of need for repairs.</p><p>• Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.</p><p>• Knowledge of proper PPE practices.</p><p>• Knowledge of chemical use and safety data sheets are updated as new chemicals are being used.</p><p>• Maintaining a daily task sheet to be collected and documented by the Team Leads.</p><p>EXPERIENCE AND SKILLS YOU'LL BRING</p><p>• 0-2 Years of experience in Custodial and/or Environmental Services duties preferred</p><p>• Upbeat and high energy professional</p><p>• Ability to accurately read and interpret directions in English</p><p>• Ability to calculate and document weight and % measures</p><p>• Ability to understand and follow directions</p><p>• Takes initiative to perform task and is self-motivated</p><p>• Handles basic issues and problems, and refers more complex issues to higher-level staff</p><p>• Ability to work as part of a team</p><p>• Attentiveness, detail oriented</p><p>• Ability to understand and follow directions</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p><b>YOU WILL BE SUCCESSFUL IF YOU</b></p><p>• Are self-motivated; micro-managing isn't fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the \"traditional†solution isn't the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to work in an indoor growing environment which includes dry, hot, and humid conditions and extended exposure to Co2.</p><p>• Requires the ability to stand, kneel, sit, or stoop for prolonged periods of time, with constant attention to detail for 10 hours per day.</p><p>• Must be able to bend, lift and stoop continuously.</p><p>• Ability to lift up to 50lbs. unassisted and up to 80lbs assisted.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 37877PandoLogic. Keywords: Environmental Health Specialist, Location: Winter Haven, FL - 33880</p></div>","company":{"companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Winter Haven, FL, USA","city":"Winter Haven","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/2066-environmental-services-technician/5a5c23d6167e37e9aa3f91ff4c7b5bac","title":"2066 - Environmental Services Technician","category":"Medical & Healthcare","hash":"5a5c23d6167e37e9aa3f91ff4c7b5bac","postingUrl":"https://us.bebee.com/job/20211010-26597db9790df4eee7d1c86ef1a05295"},{"function":["Customer Service"],"postedOn":"3 days ago","description":"<div><div><p>Durham Vape Shop in Durham, 3808 GUESS is looking for one customer service member to join our strong team. We are located on 4422 N Roxboro St Ste A. Our ideal candidate is a self-starter, ambitious, and reliable.</p><p>Responsibilities</p><ul>*Greet customers and make them feel at home *Answer any questions the customers may have *Assist Customers in preparing their orders *Clean work area as needed to maintain a tidy work environment *Respond to all complaints in a friendly and professional manner</ul><p></p><p><br />Qualifications</p><ul>*Friendly attitude even when dealing with disgruntled employees *Responsible and proven ability to maintain scheduling commitments *Ability to problem solve quickly concerns customers may have *Good communication skills with customers *Must have some CBD, HEMP, and VAPE knowledge *Bilingual is a plus but not necessary *Must have your own transportation *Must be 21</ul><p>We are looking forward to reading your application.</p><p>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</p><p>About DURHAM VAPE SHOP: Durham Vape Shop in Durham, NC is looking for an individual to join our 5 person strong team. We are located on 4422 N Roxboro Rd Ste A. Our ideal candidate is self-driven, punctual, and engaged. Learn more about us at www.durhamvapelounge.com.</p><p><br />By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply.<br /><br />Powered by Homebase. Free employee scheduling, time clock and hiring tools.</p></div></div>","company":{"name":"DURHAM VAPE SHOP"},"location":{"country":"United States","address":"Durham, NC 27704","city":"Durham","stateProvince":"NC"},"frontendLink":"/job-posting/durham-vape-shop/customer-service/67d116a1f8f2bb14c6d27593843a9c7f","title":"Customer Service","category":"Retail","hash":"67d116a1f8f2bb14c6d27593843a9c7f","postingUrl":"https://www.indeed.com/job/customer-service-88d57451771d16d1"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$170k","currency":"US","source":"ZipRecruiter","position":"Clinical Laboratory Director","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Clinical-Laboratory-Director-Make-a-Year--in-Michigan"},{"salaryStart":"$37k","salaryEnd":"$110k","currency":"US","source":"Glassdoor","position":"Lab Director","type":"per year","url":"https://www.glassdoor.com/Salaries/novi-lab-director-salary-SRCH_IL.0,4_IC1134704_KO5,17.htm"},{"salaryStart":"$100k","salaryEnd":"$170k","currency":"US","source":"Salary.com","position":"Laboratory Services Director","type":"per year","url":"https://www.salary.com/research/salary/benchmark/laboratory-services-director-salary/mi"}],"employmentType":"Full-time","function":["Science"],"postedOn":"21 hours ago","description":"<div><p>Our client, a fast-growing Cannabis Testing Laboratory is seeking a Technical Laboratory Director with previous managerial and leadership experience.</p><p>The Technical Lab Director will work closely with laboratory employees, including supervisory analysts, laboratory technicians, sample transportation specialists, and sampling intake specialists. The successful candidate will ensure the production of accurate and timely test results to all customers. This position will be responsible for ISO 17025 standards.</p><p><b>RESPONSIBILITIES:</b></p><p>• Provide clients with world-class customer service, responds to all modes of customer communication with a sense of urgency and helpfulness, records pertinent details, and takes ownership of problems and follows up on required actions</p><p>Oversee laboratory employees, including supervisory analysts, laboratory technicians, sample transportation specialists, sampling intake specialistsConduct analytical laboratory investigations, experiments and/or research activities, applies statistical techniques to validate methods, analyzes testing data, and prepares a report of findingsComplies with and supports continuous improvement of the ISO 17025 accredited laboratory Quality Management SystemPerform labeling and logging of samples using the Laboratory Information Management System (LIMS)Perform system suitability checks, preventive maintenance, and calibrates analytical instrumentation including GC/FID, GC/MS, LC/MS/MS, ICP-MS, Oversee and participates in biological analysis for detection of bacteria and molds on laboratory specimens using a variety of standard microbiological enrichment methods, plate cultures and molecular screens (qPCR)Process, organize and summarize data and computerized results of analysis through the Laboratory Information Management System (LIMS)Ensure that all proficiency testing reports are reviewed by the appropriate staff to evaluate the laboratory’s performance and to identify any problems that require corrective action.</p><p><b>REQUIREMENTS:</b></p><p>Bachelor’s Degree in Chemistry, Biochemistry, Analytical Chemistry, or related Chemistry field required. Master’s or PhD a plus.Familiar with Michigan State regulations Prior experience in a high-volume production facilityHands-on experience in regulated food safety, clinical, forensic, environmental, or cannabis analytical laboratories preferredDirector Must have prior supervisory experience and strong leadership skillsExtensive experience with HPLC, GC, GC/MS and/or LC/MS/MS instrumentationExperience with ISO 17025, or similar certification process</p><p>Compensation:$100, 000 Salary plus Benefits. RELO ASSISTANCE AVAILABLE</p><p>If this sounds like the position you have been waiting for, please apply using the online application or the link below – all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.</p><p>CannabizTeam is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. TEAM100</p></div>","company":{"companyType":"Private/Growth","name":"CannabizTeam","logoUrl":"/logos/cannabizteam-71e68432a5b2ab7a22442dc51667849a.jpeg"},"location":{"country":"United States","address":"Lansing, MI, USA","city":"Lansing","stateProvince":"MI"},"frontendLink":"/job-posting/cannabizteam/technical-lab-director/426a3a0dfc62a98a41c35f225dc866b3","title":"Technical Lab Director","category":"Professional, Scientific, and Technical Services","hash":"426a3a0dfc62a98a41c35f225dc866b3","postingUrl":"https://cannabisjobs.net/job/48043/technical-lab-director/","salary":"$28k - $170k"},{"employmentType":"Full-time, Permanent","function":["Customer Service"],"postedOn":"8 days ago","description":"<div><p><b>JOB SUMMARY</b></p><p><b>*Note : </b> This position requires* <i>Cannabis Industry experience</i> <b>and/or </b> <i>knowledge of the product line. </i>*</p><p>Arizer is a leading manufacturer and international distributor of dry-herb vaporizers, with an exceptional reputation in product design, innovation, quality and customer service.</p><p>With strong growth in the industry we have an opportunity for a permanent full-time position. We’re seeking a friendly, organized, and dependable candidate for the position of Customer Service Representative.</p><p><b>Responsibilities and Duties</b></p><ul><li>Customer service, order processing, customer invoicing</li><li>Respond promptly to customer emails &amp; ensure customer satisfaction</li><li>Work with Arizer Service, Sales, Shipping, &amp; Website teams</li><li>Administrative Support, preparation of documents, forms, etc</li></ul><ul><li>Expertly diagnose, troubleshoot, and resolve customer concerns pertaining to:</li><li>Website Use (policies, orders, payments, shipping)</li><li>Product Use (functionality, cleaning/maintenance, quality/safety, warranty)</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Independent, self-starter, able to take direction and work well unsupervised</li><li>Customer Service Experience (*online customer service experience is an asset)</li><li>Good research skills and attention to detail</li><li>Ability to multi-task</li><li>Excellent written and verbal communication skills</li><li>Strong computer skills: MS Office / Google Docs</li><li>Proficient in email communications</li><li>Customer Focused, positive attitude, helpful / compassionate demeanour</li><li>Able to think critically, anticipate &amp; resolve customer concerns</li></ul><p><b>Are you a hard working and proactive team player with attention to detail / accuracy, and the ability to provide fast &amp; friendly customer-centric service with a positive attitude and compassionate demeanour? If so, let’s talk.</b></p><p><b>Benefits</b></p><ul><li>Arizer offers competitive salaries, benefits package and a casual attire workplace.</li><li>Telecommuting/Work from home hours possible.</li><li>Opportunities for advancement.</li></ul><p>Job Types: Full-time, Permanent</p><p>Salary: From $40,000.00 per year</p><p>Benefits:</p><ul><li>Casual dress</li><li>Dental care</li><li>Disability insurance</li><li>Extended health care</li><li>Life insurance</li><li>Paid time off</li><li>RRSP match</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />All staff is 100% vaccinated. PPE &amp; Distancing rules in effect.</p><p>Education:</p><ul><li>Bachelor's Degree (required)</li></ul><p>Experience:</p><ul><li>customer service: 3 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Arizer"},"location":{"country":"Canada","address":"Kitchener, ON","city":"Kitchener","stateProvince":"ON"},"frontendLink":"/job-posting/arizer/customer-service-representative/306ab2ff1c7e35cd5cc73e00ee456822","title":"Customer Service Representative","category":"Retail","hash":"306ab2ff1c7e35cd5cc73e00ee456822","postingUrl":"https://ca.indeed.com/job/customer-service-representative-e44fc756415b18b2"},{"employmentType":"Full-time","function":["Engineering","Data & Analytics"],"postedOn":"18 days ago","description":"<div><p>Sr Data Engineer - Data Services &amp; Enterprise Data Warehouse</p><p><b>Overview:</b></p><p>Weedmaps' mission is to power a transparent and inclusive global cannabis economy. Through our industry-leading marketplace, we connect the cannabis market's highest value and intent consumers with the best dispensaries and brands in the world and provide cannabis retailers with the suite of operational tools they need to efficiently run their businesses.</p><p>Weedmaps is looking for a Senior Data Engineer to help architect, design, build and maintain our data platform. You'll be joining our Data Engineering team where you'll play a key role in driving engineering excellence in support of our business goals.</p><p><b>The impact you'll make:</b></p><p>• Develop and maintain ETL data pipelines, integrating a wide range of data sources to support business applications and internal analytics needs.</p><p>• Create repeatable solution patterns and standards for relevant data management capabilities to ensure data consistency and accuracy, while maintaining SLA requirements.</p><p>• Perform technology and product assessments to drive required infrastructure needs to meet scalability, availability, security and concurrency needs.</p><p>• Cross team collaboration with Product, Analytics and Engineering teams, participate in all phases of SDLC - product requirement gathering, design, development and support.</p><p><b>What you've accomplished:</b></p><p>• 6-10+ years of Data/Software Engineering</p><p>• Strong knowledge of data warehousing and data modeling concepts.</p><p>• Experience building data integration pipelines, familiarity with ETL, ELT, Change Data Capture (CDC), Streaming and other data processing patterns.</p><p>• Experience with Airflow or similar workflow management solutions.</p><p>• Coding proficiency in at least one modern programming language, Python preferred.</p><p>• Experience with AWS, solid understanding of data services offered and ability to recommend cost effective solutions in and out of the box</p><p>• Strong knowledge of various relational and non-relational database systems (Postgres, ElasticSearch, Redshift, MongoDB, etc), experience with structured and semi structured data.</p><p>• Experience with streams and event driven patterns is a plus.</p><p>• Excellent documentation and communication skills.</p><p><b>Bonus Points:</b></p><p>• Ads experience (Ads platform/p13n)</p><p><b>Our Benefits:</b></p><p>• 100% paid employee monthly Medical, Dental and Vision premiums AND 80% paid dependent monthly premiums</p><p>• HMO (California residents only) and PPO option offered through United Healthcare</p><p>• Company-paid $50,000 in Basic Life/AD&amp;D (Accidental Death and Dismemberment) coverage</p><p>• 401(k) Retirement Plan: 100% match on the first 1%. 50% match from 2-6% of employee contributions</p><p>• 3 weeks PTO (accrued) and 5 sick days (immediate)</p><p>• Supplemental, voluntary benefits</p><p>• Kindbody (family planning/fertility) including up to $10,000 towards cash-pay services</p><p>• Goodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year</p><p>• Flexible Spending Accounts (Medical, Dependent, Transit and Parking)</p><p>• Voluntary Life Insurance</p><p>• Critical Illness</p><p>• Accident Insurance</p><p>• Short- and long-term disability</p><p>• Pet Insurance</p><p>• Paid parental leave</p><p><b>• During current work-from-home:</b></p><p>• Reimbursements for home office setup and monthly WiFi</p><p><b>Our Culture:</b></p><p>• 11 company-paid holidays</p><p>• Catered lunch and snacks provided while working in the office</p><p>• Snack boxes sent straight to your door during work-from-home</p><p>• Casual work environment, read no fancy clothes required, but you are free to dress to the nines</p><p>• Monthly virtual happy hours</p><p>• Quarterly all-hands meetings</p><p>Weedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the smartest and most passionate people who want to join our team and develop the services, systems, and marketplaces that will serve the marijuana industry in the decades to come. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .</p><p><b>About Weedmaps:</b></p><p>Founded in 2008, Weedmaps is a leading technology and software infrastructure provider to the cannabis industry. Our suite of cloud-based software and data solutions includes point of sale, logistics and ordering solutions that enable customers to scale their businesses while complying with the complex and disparate regulations applicable to the cannabis industry. In addition, our platform provides consumers with information regarding cannabis products across web and mobile platforms, including listing local retailers and brands, facilitating product discovery and allowing consumers to educate themselves on cannabis and its history, uses and legal status. Headquartered in Irvine, California, Weedmaps employs more than 400 professionals around the world, with offices including Barcelona, Denver, and Toronto.</p><p>So what are you waiting for? Join the Weedmaps family</p></div>","company":{"website":"weedmaps.com","companyType":"Private/Established","name":"Weedmaps","logoUrl":"/logos/weedmaps-91e1d872260508afeaf6f1955f0ae1bf.jpeg"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/weedmaps/senior-data-engineer-data-services-and-enterprise-data-warehouse/ed897fa4b61487661d0ab71c0e7620cf","title":"Senior Data Engineer - Data Services & Enterprise Data Warehouse...","category":"Information Technology & Services","hash":"ed897fa4b61487661d0ab71c0e7620cf","postingUrl":"https://us.bebee.com/job/20210928-049a491f40b5186de78bd0e49bdb331c"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"8 days ago","description":"<div><p>Farmhouse Artisan Market is a luxury cannabis delivery service dedicated to connecting savvy consumers and connoisseurs to the highest quality, most sustainable, and healthiest products the industry has to offer. Farmhouse is a resource for those beginning to explore how cannabis can be added to a healthy, natural lifestyle as well as those who are knowledgeable and looking for the best craft cannabis goods. Whatever you are looking for, Farmhouse will deliver a bespoke cannabis experience.</p><p>We are a local, family owned and operated company founded on supporting the small and heritage farmers and makers in order to help preserve a culture that puts quality, the environment and consumer safety before anything else. We encourage buying locally and knowing your farmer and we understand the important roll aesthetics plays in enjoying the day to day. If these values resonate with you and you feel you are a customer service master, we’d love to meet you!</p><p><i>*Must be 21 or older </i></p><p><b>Responsibilities</b></p><ul><li>Manage large amounts of incoming calls, texts, chats and emails</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customers through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Create efficient routes with accurate delivery times for drivers, while making sure drivers have similar numbers of orders assigned to them throughout the day</li><li>Communicate changes to delivery routes with drivers</li><li>Document all returned orders</li></ul><p><b>Skills</b></p><ul><li>Proven customer support experience or experience as a client service representative</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Must be highly computer literate (we are Mac + iOS based) and able to type quickly</li><li>Must have basic knowledge of cannabis products and be interested in learning more (cannabis industry experience a plus)</li></ul><p>This is a fast paced position that requires attention to detail and the ability to remain self-directed during downtime. We are looking for an upbeat team member who is ready to take on the north bay!</p><p>Job Types: Full-time, Part-time</p><p>Pay: $19.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Anyone entering the office must wear a mask. We provide disinfectants for surfaces, hand sanitizer, and sinks with soap and water for frequent handwashing. There is plenty of space, and people are able to stay 6 ft apart.</p><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Farmhouse Artisan Market"},"location":{"country":"United States","address":"Petaluma, CA 94954","city":"Petaluma","stateProvince":"CA"},"frontendLink":"/job-posting/farmhouse-artisan-market/dispatcher-customer-service-representative/4e0e11e47166957336fb351ee239e613","title":"Dispatcher/Customer Service Representative","category":"Retail","hash":"4e0e11e47166957336fb351ee239e613","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-representative-b8917cedd5ec8912"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$44k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/fall-river-customer-service-representative-salary-SRCH_IL.0,10_IC1154779_KO11,42.htm"},{"salaryStart":"$25k","salaryEnd":"$36k","currency":"US","source":"Monster","position":"Automotive Customer Service Representative","type":"per year","url":"https://www.monster.com/salary/q-automotive-customer-service-representative-l-fall-river-ma"},{"salaryStart":"$24k","salaryEnd":"$54k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Customer-Service-Representative-Make-a-Year-in-Franklin,MA"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"9 days ago","description":"<div><p>The Customer Service Representative(CSR) reports to the Retail Store Manager(RSM). The CSR is primarily responsible for the customer experience through telephone, email, or online chat interaction.Responsibilities Delivers exceptional customer service by listening, interacting, and following-up with customers to ensure satisfaction. Works proactively to solve customer complaints and concerns. Builds and increases customer retention, fostering strong relationships, developing brand awareness, and loyalty. Utilize customer, and team member, feedback to readily implement changes to improve the customer experience. Handles sensitive conversations while also protecting the company from liability and breach of various regulations. Effectively utilize technology and software platforms to maintain efficiency, documentation, and reporting. Perform all daily opening and closing procedures for the call center. Provide daily correspondence via email with the RSM and team members as needed Adheres to all Northeast Alternatives Policies and Procedures. Maintain a clean and organized work environment. Other duties as assigned.Physical Requirements Ability to lift up to 25 lbs. and push/pull up to 50 lbs. Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes.Working EnvironmentNo description provided.Experience 1 year of Cannabis industry experience preferred. Experience in a communication, customers service, and detail oriented work environment. Strong interpersonal, verbal, and written communication skills. Ability to maintain composure under pressure, and de-escalate disgruntled customers while proving solutions to resolve any, and all, situations. Full-time (40 Hours per week). Must be available 7 days a week in the morning, afternoon, and evening. Must be 21, and have a clean criminal record. Must have reliable transportation.Education High School Graduate or equivalent.About Northeast AlternativesNortheast Alternatives (NEA) is a medical marijuana dispensary, and 21 recreational cannabis store located in Fall River, MA. We genuinely believe in the life-changing benefits of cannabis and are committed to producing high-quality, 100% compliant products that exceeds the expectations of our patients and customers each and every time</p></div>","company":{"companyType":"Private/Established","name":"Vangst","logoUrl":"/logos/vangst-1731290886786334fb502ebdee566cc6.png"},"location":{"country":"United States","address":"Fall River, MA, USA","city":"Fall River","stateProvince":"MA"},"frontendLink":"/job-posting/vangst/customer-service-representative/5652861a0b8942a9c928c93f950af2ec","title":"Customer Service Representative","category":"Professional, Scientific, and Technical Services","hash":"5652861a0b8942a9c928c93f950af2ec","postingUrl":"https://www.recruit.net/job/customer-service-representative-jobs/1E3E2C35C8D5C55B","salary":"$28k - $44k"},{"function":["Customer Service"],"postedOn":"8 days ago","description":"<div><div>Company Introduction:<br />A pioneer in the cannabis industry and in operation for over 10 years, The Purple Lotus is responsible for creating many of the best practices used in the cannabis industry today. The Purple Lotus story started in 2010, when our founders, cannabis patients, became frustrated with the lack of Customer service and variety of options available at the dispensaries they visited and decided to open a modest operation in San Jose. In 2010, shortly after opening for business in a 600 ft2 medical office with $1000 worth of cannabis flower and their home made “Pot Brownies,” Purple Lotus gained national recognition by winning a medal at the first ever High Times Cannabis Cup in the US.<br />Over our many years of operation, we have become known for exceptional Customer service, dedication to patients and community involvement. Purple Lotus’ journey then included an office space at on Lundy Ave and a location at 903 Commercial St, very close to our current state of the art cannabis retail and cultivation facility at 752 Commercial St.<br />While Purple Lotus has served over 3,000,000 people since then, we have never forgotten the principles we were founded on. We stay humble, display excellence and exude resiliency. Our commitment to providing the highest quality cannabis for all budgets and passion for providing the most satisfying Customer experience has only strengthened through the years. We are dedicated to ensuring that every Customer who purchases cannabis from us feels wonderful about their purchase and that the experience of us providing the cannabis to them is an experience that ensures we help to make their day and world better. We are Customer obsessed, we care about and love our Customers, so they always come first.Overview:<p><br />The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p><p><br />To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</p><br />Skills:<ul><br /><li>Strong inter-personal and communication skills</li><br /><li>Strong attention to detail a must</li><br /><li>Organizational Skills</li><br /><li>Networking Savvy</li><br /><li>Understanding of what makes an event “successful”</li><br /><li>Creative flair for effective design and development of an event</li><br /><li>Dedication to Customer Service</li><br /><li>Motivation for Sales</li></ul><br />Benefits:<ul><br /><li>Health insurance</li><br /><li>Dental insurance</li><br /><li>Vision insurance</li><br /><li>Paid time off</li><br /><li>Flexible schedule</li></ul><br />Schedule:<ul><br /><li>Monday to Friday</li><br /><li>Weekends required</li><br /><li>Holidays required</li><br /><li>Day shift</li><br /><li>Night shift</li><br /><li>8 hour shift</li></ul><br />Requirements:<ul><br /><li>High School Diploma or equivalent</li><br /><li>Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</li><br /><li>Excellent customer service skills</li><br /><li>Knowledge and adherence to the policies, procedures and goals of the Lotus Way</li><br /><li>Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</li><br /><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><br /><li>Understanding of company products, services, and policies.</li><br /><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><br /><li>Ability to ask prying questions and diffuse tense situations.</li><br /><li>Strong time management and decision making skills.</li><br /><li>Adaptability and accountability.</li><br /><li>Fluency in multiple languages may be desired.</li></ul><br />Pay &amp; Compensation:<ul><br /><li>Hourly pay</li></ul><p><b><br />Additional Compensation:</b></p><ul><br /><li>Bonuses</li><br /><li>Store Discounts</li></ul><br />Customer Service Representative Job Duties:<ul><br /><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><br /><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><br /><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><br /><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><br /><li>Utilizing software, databases, scripts, and tools appropriately.</li><br /><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><br /><li>Making sales or recommendations for products or services that may better suit client needs.</li><br /><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><br /><li>Adhering to all company policies and procedures.</li><br /><li>Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</li><br /><li>Ability to handle fast paced environment while providing superior customer service.</li></ul></div></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/efdfe20bf9a497eabfde20c632f64062","title":"Call Center Representative","category":"Agriculture & Farming","hash":"efdfe20bf9a497eabfde20c632f64062","postingUrl":"https://www.indeed.com/job/call-center-representative-90c3c8e0bcc46b47"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$52k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/woodbury-customer-service-representative-salary-SRCH_IL.0,8_IC1132467_KO9,40.htm"},{"salaryStart":"$34k","salaryEnd":"$56k","currency":"US","source":"Salary.com","position":"Customer Service Representative II","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-ii-salary/minneapolis-mn"},{"salaryStart":"$24k","salaryEnd":"$53k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Minneapolis,MN"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"10 days ago","description":"<div><p>[Customer Service / Remote]</p><p>• Anywhere in U.</p><p>S. / $15-hr</p><p>• As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; Help customers navigate the online application video chat with a doctor and receive their medical card; Help customers (in a timely professional and friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team projects and company wide efforts to advance the industry</p><p>Hiring Fast &gt;&gt;</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"Woodbury, MN, USA","city":"Woodbury","stateProvince":"MN"},"frontendLink":"/job-posting/nugg-club/customer-service-representative/a947b6dbc7733e928014e21107c6bd32","title":"Customer Service Representative","category":"Information Technology & Services","hash":"a947b6dbc7733e928014e21107c6bd32","postingUrl":"https://us.bebee.com/job/20211006-ace8d752516009ce5add0ae93d286080","salary":"$28k - $52k"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>ArmorTech Security is seeking qualified and licensed Security officers for a state legal dispensary located in Vista, CA.You must have a friendly/ professional demeanor, exquisite hygiene, and demonstrate the ability to work well either individually or within a team environment for hire.90-day probation period prior to becoming an official member of our team.</p><p>This position requires an availability to work between either 9:00am to 5:00pm and 5:00pm to 10:00pm.</p><p>Please do not apply if you are unable work either shift.</p><p>Duties Include:*Patrolling facility grounds while maintaining a heightened state of awareness; ensuring entry points (both foot and vehicle) are secured and free from any security risks.</p><p>• Assist clients, staff, and guests as needed.</p><p>• Provide traffic control as needed.</p><p>• Prepare electronic time card reports.</p><p>• Gather, Analyze, Interpret and Disseminate information from various sources.</p><p>This position requires an availability to work between either 9:00am to 5:00pm and 5:00pm to 10:00pm.</p><p>Please do not apply if you are unable work either shift.</p><p>To be considered, you must meet these minimum qualifications:*Be at least 21 years of age or older.</p><p>• Be capable of wearing a face covering for the entire length of a shift (with the exception of lunch and rest breaks).</p><p>• Have a valid guard license with the Bureau of Security and Investigations (BSIS.CA.GOV).</p><p>• Must have your own vehicle or a means of transportation that will not negatively interfere with arriving at the site on-time.</p><p>Vehicle must be in good condition.</p><p>Job Type: Part-timePay: $18.00 per hourBenefits:Employee assistance programEmployee discountProfessional development assistanceSchedule:Day shiftHolidaysNight shiftOn callWeekend availabilitySupplemental Pay:TipsEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"ArmorTech Security","logoUrl":"/logos/armortech-security-27298393cdbd4ad49fd423baeaa6d01a.jpeg"},"location":{"country":"United States","address":"Vista, CA, USA","city":"Vista","stateProvince":"CA"},"frontendLink":"/job-posting/armortech-security/part-time-unarmed-guest-services-officer-cannabis-facility-1800/4f19007700b611590c4864b6d7cc419f","title":"Part Time Unarmed Guest Services Officer | Cannabis Facility $18.00","category":"Professional, Scientific, and Technical Services","hash":"4f19007700b611590c4864b6d7cc419f","postingUrl":"https://jobsnearme.ai/jobs/part-time-unarmed-guest-services-officer-cannabis-facility-18-00_5e2fd763968bc6f8_0_0"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"3 days ago","description":"<div><p><b>ABOUT US</b><br />Harborside is a global leader in the cannabis movement and represents the cutting-edge of innovation in our industry. Our employees are valuable to us - we offer a highly competitive benefits package which includes medical, dental, vision, FSAs, commuter benefits, EAP and 401k. We’re currently seeking a compassionate and friendly customer service professional to join our team in SAN JOSE , CA.</p><p>CALL CENTER ASSOCIATE<br />With compassion, warmth and gentleness, our Call Center Associates assist our patients on inbound/outbound calls or through web orders. Assessing the needs of each customer, our team members provide appropriate product knowledge and exceptional service. Must accurately record all transactions for Delivery and Pick-up Sales.</p><p><b>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)</b></p><ul><li>Perform opening and closing duties.</li></ul><ul><li>Verify and register customer recommendations</li></ul><ul><li>Provide exceptional service and product knowledge</li></ul><ul><li>Place patient orders in computer system</li></ul><ul><li>Record transactions accurately</li></ul><ul><li>Address and resolve patient complaints using conflict resolution; escalate service issues in an expedient manner</li></ul><ul><li>Build patient loyalty through customer-centric, focused and positive interactions</li></ul><ul><li>Adhere to all legal standards of discussing medicine over the phone</li></ul><ul><li>Answer phones and respond to patient requests</li></ul><ul><li>Follow-up on customer inquiries not immediately resolved</li></ul><ul><li>Conduct customer satisfaction surveys for previous orders</li></ul><ul><li>Place follow up calls for newly registered customers who have not yet ordered</li></ul><ul><li>Follow up with customers to collect outstanding payments when necessary</li></ul><ul><li>Upload customer documents to Treez/ Baker/POS system</li></ul><ul><li>Track and record banned customers, referrals, etc.</li></ul><ul><li>Modify customer orders upon request and coordinate with inventory to ensure accuracy</li></ul><p>OTHER FUNCTIONS AND RESPONSIBILITIES:</p><ul><li>Recognize, document and alert the supervisor of trends in customer calls.</li></ul><ul><li>Maintain a positive, caring attitude, and treat customers/co-workers with respect and sensitivity.</li></ul><ul><li>Listen and respond to customer and coworker needs/requests appropriately and timely.</li></ul><ul><li>Maintain neatness, cleanliness and organization of the department and your workspace.</li></ul><ul><li>Maintain strict confidentiality with customer information.</li></ul><ul><li>Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors</li></ul><ul><li>Other duties and tasks as assigned by Supervisor</li></ul><ul><li>Understand, embrace and embody the mission of Harborside.</li></ul><p>PERFORMANCE REQUIREMENTS (Knowledge, Skills and Abilities):</p><ul><li>Outstanding customer service skills.</li></ul><ul><li>Knowledge of medical cannabis strains and applications, effects and routes of delivery.</li></ul><ul><li>Knowledgeable in MS Office (Word/Excel).</li></ul><ul><li>Excellent communication skills.</li></ul><ul><li>Excellent phone presence.</li></ul><ul><li>Basic computer operating skills and ability to learn software applications.</li></ul><ul><li>Basic math skills.</li></ul><p><b>GENERAL PERFORMANCE REQUIREMENTS: </b></p><ul><li>Provide excellent service.</li></ul><ul><li>Present a professional image in appearance, actions and words.</li></ul><ul><li>Demonstrate ownership, accountability, initiative and quality of work.</li></ul><ul><li>Build positive team relationships throughout your department and Harborside.</li></ul><ul><li>Work scheduled shifts.</li></ul><ul><li>Record all time worked accurately, promptly, and honestly.</li></ul><ul><li>Follow all safety policies.</li></ul><ul><li>Be a role model for the Harborside Experience.</li></ul><ul><li>Understand and practice Harborside values.</li></ul><ul><li>Demonstrate ethical behavior.</li></ul><p>WORK CONTEXT<br />PHYSICAL DEMANDS:</p><ul><li>Requires prolonged standing and some bending, stooping and stretching</li></ul><ul><li>Ability to operate a computer, POS system and other office equipment</li></ul><ul><li>Moving up to 20 pounds on occasion.</li></ul><p><b>WORKING CONDITIONS: </b></p><ul><li>Work will generally be performed inside a fast-paced medical cannabis dispensary.</li></ul><ul><li>Involves frequent phone and web contact with patients and staff.</li></ul><ul><li>Will require working varied hours/days, including nights, weekends, holidays, and/or events, on occasion.</li></ul><ul><li>May require working under an alternative workweek schedule agreement.</li></ul><p><b>EDUCATION/EXPERIENCE: </b></p><ul><li>Prior experience in administrative customer relations/customer service (1 year minimum).</li></ul><ul><li>HS diploma, GED or equivalent.</li></ul><ul><li>Experience working in the medical cannabis/health industry highly desirable.</li></ul><ul><li>Must be 21+ years old and pass a criminal background check per city regulations</li></ul><p><b>EEO STATEMENT</b><br />Harborside is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. EOE.</p><p>Location: 1365 N 10th St</p><p>USA</p><p>San Jose</p><p>CA</p><p>95112, San Jose, CA 95112</p><p>Job Type: Full-time</p><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Public/Established","name":"Harborside","logoUrl":"/logos/harborside-810c2a102b13d65f8d3f7765da5a966a.jpeg"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/harborside/call-center-associate/1ade3ab70c257a603f24cc555296792c","title":"Call Center Associate","category":"Retail","hash":"1ade3ab70c257a603f24cc555296792c","postingUrl":"https://www.indeed.com/job/call-center-associate-1eb1a8ce1c448088"},{"salaries":[{"salaryStart":"$90k","salaryEnd":"$160k","currency":"US","source":"ZipRecruiter","position":"Remote Data Engineer","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Remote-Data-Engineer-Salary-in-Irvine,CA"},{"salaryStart":"$110k","salaryEnd":"$170k","currency":"US","source":"Salary.com","position":"Senior Data Scientist","type":"per year","url":"https://www.salary.com/research/salary/listing/senior-data-scientist-salary/san-diego-ca"},{"salaryStart":"$98k","salaryEnd":"$240k","currency":"US","source":"Built In LA","position":"Data Architect","type":"per year","url":"https://www.builtinla.com/salaries/data-analytics/data-architect/los-angeles?salaries_lock=1&page=2"}],"employmentType":"Full-time","function":["Engineering","Data & Analytics"],"postedOn":"11 days ago","description":"<div><p><b>Overview:</b></p><p>Weedmaps' mission is to power a transparent and inclusive global cannabis economy. Through our industry-leading marketplace, we connect the cannabis market's highest value and intent consumers with the best dispensaries and brands in the world and provide cannabis retailers with the suite of operational tools they need to efficiently run their businesses.</p><p>Weedmaps is looking for a Senior Data Engineer to help architect, design, build and maintain our data platform. You'll be joining our Data Engineering team where you'll play a key role in driving engineering excellence in support of our business goals.</p><p><b>The impact you'll make:</b></p><p>• Develop and maintain ETL data pipelines, integrating a wide range of data sources to support business applications and internal analytics needs.</p><p>• Create repeatable solution patterns and standards for relevant data management capabilities to ensure data consistency and accuracy, while maintaining SLA requirements.</p><p>• Perform technology and product assessments to drive required infrastructure needs to meet scalability, availability, security and concurrency needs.</p><p>• Cross team collaboration with Product, Analytics and Engineering teams, participate in all phases of SDLC - product requirement gathering, design, development and support.</p><p><b>What you've accomplished:</b></p><p>• 6-10+ years of Data/Software Engineering</p><p>• Strong knowledge of data warehousing and data modeling concepts.</p><p>• Experience building data integration pipelines, familiarity with ETL, ELT, Change Data Capture (CDC), Streaming and other data processing patterns.</p><p>• Experience with Airflow or similar workflow management solutions.</p><p>• Coding proficiency in at least one modern programming language, Python preferred.</p><p>• Experience with AWS, solid understanding of data services offered and ability to recommend cost effective solutions in and out of the box</p><p>• Strong knowledge of various relational and non-relational database systems (Postgres, ElasticSearch, Redshift, MongoDB, etc), experience with structured and semi structured data.</p><p>• Experience with streams and event driven patterns is a plus.</p><p>• Excellent documentation and communication skills.</p><p><b>Bonus Points:</b></p><p>• Ads experience (Ads platform/p13n)</p><p><b>Our Benefits:</b></p><p>• 100% paid employee monthly Medical, Dental and Vision premiums AND 80% paid dependent monthly premiums</p><p>• HMO (California residents only) and PPO option offered through United Healthcare</p><p>• Company-paid $50,000 in Basic Life/AD&amp;D (Accidental Death and Dismemberment) coverage</p><p>• 401(k) Retirement Plan: 100% match on the first 1%. 50% match from 2-6% of employee contributions</p><p>• 3 weeks PTO (accrued) and 5 sick days (immediate)</p><p>• Supplemental, voluntary benefits</p><p>• Kindbody (family planning/fertility) including up to $10,000 towards cash-pay services</p><p>• Goodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year</p><p>• Flexible Spending Accounts (Medical, Dependent, Transit and Parking)</p><p>• Voluntary Life Insurance</p><p>• Critical Illness</p><p>• Accident Insurance</p><p>• Short- and long-term disability</p><p>• Pet Insurance</p><p>• Paid parental leave</p><p><b>• During current work-from-home:</b></p><p>• Reimbursements for home office setup and monthly WiFi</p><p><b>Our Culture:</b></p><p>• 11 company-paid holidays</p><p>• Catered lunch and snacks provided while working in the office</p><p>• Snack boxes sent straight to your door during work-from-home</p><p>• Casual work environment, read no fancy clothes required, but you are free to dress to the nines</p><p>• Monthly virtual happy hours</p><p>• Quarterly all-hands meetings</p></div>","company":{"website":"weedmaps.com","companyType":"Private/Established","name":"Weedmaps","logoUrl":"/logos/weedmaps-91e1d872260508afeaf6f1955f0ae1bf.jpeg"},"location":{"country":"United States","address":"Irvine, CA, USA","city":"Irvine","stateProvince":"CA"},"frontendLink":"/job-posting/weedmaps/senior-data-engineer-remote/b52f55909db566ef3fd3d9dd5d528d39","title":"Senior Data Engineer (Remote)","category":"Information Technology & Services","hash":"b52f55909db566ef3fd3d9dd5d528d39","postingUrl":"https://us.bebee.com/job/20211005-b058647f4f42bce32f726a2c2e29a4f1","salary":"$90k - $160k"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"3 days ago","description":"<div><p>The mission of Lazarus Naturals is to make high-quality, affordable hemp-based CBD products so everyone can experience the power of CBD. We have a fun, fast paced, and close-knit work environment and are looking for an experienced Service leader to join our team. As Senior Manager, Customer Service &amp; Support, you will be responsible for guiding our overall approach to customer service, managing a team of both B2B and direct-to-consumer support agents, and ensuring we continually offer best-in-class support to all customers.<br />This is an exciting opportunity to gain experience in a booming industry and a rapidly growing company that makes CBD accessible to those who need it most. This impactful role will be based in Portland, OR and will be directly responsible for the following:</p><ul><li>Develop, execute, and continually improve the vision, strategy, and day-to-day tactics undertaken for Service at Lazarus Naturals.</li><li>Partner with the leadership team to align Service department policies, practices, and systems with the company’s overall objectives and mission.</li><li>Collaborate with B2B sales leadership to ensure quick resolution of customer requests, including order processing, order issue resolution, and general sales support.</li><li>Demonstrated ability to manage through organizational complexity and ambiguity, working with leaders and stakeholders in a fast-paced/time-sensitive environment, while managing multiple competing priorities.</li><li>Support the daily operations of the Service team, making sure that KPIs, goals, and objectives are consistently met and improved upon.</li><li>Determine common processes, solutions, and systems to improve operating efficiency, problem resolution, and customer satisfaction.</li><li>Ensure that Service employees are properly trained in all facets of their job responsibilities, including systems training, product knowledge, business process knowledge, new feature knowledge, and best practices.</li><li>Monitor overall department performance based on KPIs and report results to stakeholders across the organization regularly.</li><li>Perform training needs assessments to identify opportunities for service delivery improvements and value-add to our customers.</li><li>Foster a positive work environment and establish and maintain growth development plans for team members.</li><li>Develop and maintain relationships with key departments such as sales, operations &amp; marketing to allow for continuous communications, issue avoidance, and resolution.</li><li>Effectively communicate and manage change in operating procedures and processes to ensure staff understanding, retention, and appropriate execution.</li><li>Administrate core service systems, including ZenDesk Support, ZenDesk Sell, and other business-critical systems.</li></ul><p><b>Requirements</b></p><ul><li>5+ years' experience in customer service, including 2+ years of management/leadership of a customer service team.</li><li>Ability to maintain high performance under tight deadlines, including managing multiple projects simultaneously with exceptional quality, organization, and attention to detail.</li><li>Critical decision-making capabilities and a “take ownership” professional attitude.</li><li>Proven record of developing customer-facing strategies, which drive customer satisfaction, tenure, and revenue.</li><li>Effective and timely problem solver that delivers innovative solutions to problems across the organization.</li><li>Demonstrates initiative and reliability by driving change through to completion in collaboration with relevant stakeholders.</li><li>A proactive, energetic go-getter who thrives under pressure and in ambiguous situations.</li><li>Can confidently assess a situation, determine a solution and run with it.</li><li>Strong analytical skills with the ability to create solutions for operational problems.</li><li>Strong understanding of core business best practices and proven record of deploying them in a customer-centric environment.</li><li>Excellent verbal, written, and visual communication skills.</li><li>Experience with Zendesk is highly desired.</li><li>CBD industry experience a plus.</li></ul><p><b>Benefits</b></p><ul><li>Comprehensive Benefits (Medical, Vision, and Dental Insurance)</li><li>Employee Discount Program</li><li>Fully Stocked Kitchen</li><li>401K Program</li><li>Commuter Benefits &amp; FSA</li></ul><p>This is a full-time role based in Portland, OR. Interested parties are encouraged to send a cover letter detailing why you think you could be a great fit, along with an updated resume.<br />Veterans strongly encouraged to apply.<br />_<br />Lazarus Naturals<i>_ is proud to be an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</i></p><p>Job Type: Full-time</p><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Private/Established","name":"Lazarus Naturals","logoUrl":"/logos/lazarus-naturals-fa5b2dfc60b2a25a9f6c7cf0260c7678.png"},"location":{"country":"United States","address":"Portland, OR","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/lazarus-naturals/senior-manager-customer-service-and-amp-support/11813cfab8b79e683122fd886998e49f","title":"Senior Manager, Customer Service &amp; Support","category":"Medical & Healthcare","hash":"11813cfab8b79e683122fd886998e49f","postingUrl":"https://www.indeed.com/job/senior-manager-customer-service-support-050e540b423ba61f"},{"salaries":[{"salaryStart":"$35k","salaryEnd":"$74k","currency":"US","source":"Salary.com","position":"Customer Service And Relationship Manager - Merchant Cards","type":"per year","url":"https://www.salary.com/research/salary/alternate/customer-service-and-relationship-manager-merchant-cards-salary/ca"}],"employmentType":"Full-time","function":["Accounting"],"postedOn":"5 days ago","description":"<div><p>HERBL is California's largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL's team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.</p><p><b>SUMMARY</b></p><p>The AR/Customer Service Supervisor reports to the Controller and will oversee the A/R department, payment collection efforts and delinquency controls of the company; ensuring money owed is received and applied correctly and promptly. This person will lead and train the team to work cross-functionally alongside other departments to effectively communicate and schedule payments for customers as well as create process efficiencies and improvements. The AR/Customer Service Supervisor also oversees account reconciliations, credit terms, departmental reporting and ensures a high level of customer service.</p><p><b>Responsibilities:</b></p><p>• Facilitates and performs customer payment collection procedures according to company polices.</p><p>• Ensures excellent standards of customer service along with proactive communications to customers regarding balances due are being followed.</p><p>• Negotiates with customers to amend repayment terms, as appropriate.</p><p>• Ability to multi-task and make real-time decisions for customers while a delivery is happening.</p><p>• Reconciliation of customer accounts including invoice or credit discrepancy resolution.</p><p>• Evaluate clients' credit applications to give recommendations on credit terms.</p><p>• Communicates the status of delinquent accounts to the Controller regularly.</p><p>• Ensures proper preparation and delivery of notices regarding delinquent accounts as needed.</p><p>• Create and document processes in the department, suggests and drives improvements, ensures processes are understood and followed by the team.</p><p>• Periodic reporting and KPI/Metric tracking processed and reviewed with Controller.</p><p>• Ensure cash counting, cash shortage and payment application processes are followed.</p><p>• Oversee and train the collections and cash application personnel.</p><p>• Performs other related duties as assigned including audit support and ad-hoc reporting.</p><p>Skills &amp; Abilities</p><p>• Excellent verbal and written communication skills.</p><p>• Excellent customer service experience.</p><p>• Strong skills in Microsoft Office Suite.</p><p>• Supervision experience.</p><p>• Ability to work with a team and independently.</p><p>• Basic understanding of A/R metrics and data analysis.</p><p>• Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.</p><p>• Experience with SAP Business One a plus.</p><p><b>Supervisory Responsibilities:</b></p><p>• Participates in hiring and training new A/R Representatives</p><p>• Conducts performance evaluations and feedback that are timely and constructive.</p><p>• Supervises the Accounts Receivable and Collection Department assignments, priorities, and customer service.</p><p>Education &amp; Experience</p><p>• Must be at least 21 years of age.</p><p>• Associates degree in Accounting or equivalent.</p><p>• At least 3 years of experience in collection and credit work with supervisory experience (or similar business related experience)</p><p>• Cannabis experience a plus.</p><p>HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what's best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.</p><p>We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution</p></div>","company":{"companyType":"Private/Startup","name":"HERBL Solutions","logoUrl":"/logos/herbl-solutions-cae4720f39ea8d58056d51055fb436c1.png"},"location":{"country":"United States","address":"California Hot Springs, CA, USA","city":"California Hot Springs","stateProvince":"CA"},"frontendLink":"/job-posting/herbl-solutions/ar-customer-service-supervisor/333504217ee7fdaaf4c8c473178f31bd","title":"AR/Customer Service Supervisor","category":"Medical & Healthcare","hash":"333504217ee7fdaaf4c8c473178f31bd","postingUrl":"https://lensa.com/arcustomer-service-supervisor-jobs/california-hot-springs/jd/431b4b7d34637aa5ad3c97b8269fc0a9","salary":"$35k - $74k"},{"employmentType":"Full-time","function":["Retail","Customer Service"],"postedOn":"2 days ago","description":"<div><p>Location: Reno Junction</p><p>MUST HAVE ACTIVE DISPENSARY AGENT CARD The Intake Position is the initial first point of contact for our Dispensaries. So, you set the tone It is imperative that all patients and customers are greeted, both in-person and over-the-phone, with a positive and warm welcome.</p><p>Must have strong customer service skills, a great outgoing attitude, along with a stellar work ethic. The Intake team member is also responsible for the cleanliness of the front desk and lobby area. Budtenders are responsible for customer experience, which includes helping customers, processing the transaction, cash handling, and stellar customer service. You must possess the ability to listen well and communicate effectively with various audiences.</p><p>As a critical part of the business operation, the Budtender will have the most interaction with the store’s patrons.</p><p>Must be outgoing, passionate, and very knowledgeable on the products and cannabis. Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. RESPONSIBILITIES Provide the highest level of customer service while interacting with patients and customers on-site and over the phone by having an optimistic attitude and welcoming personality Process-in patients and customers by validating identification and enter information securely entered in our POS system Operate front desk responsibilities such as answering phones, emails, checking-in patients, and updating patient files Provide all new patients/customers with a brief explanation of services Become well-educated with all cannabis products offered and/ or be willing to learn</p><p>Must be educated on all marijuana and products offered Manage all visitor access of vendors, contractors, etc., partnered with the Store Manager or Assistant Manager Act as liaison to all departments on security needs Motivated to learn and execute new tasks during downtime All other duties as assigned SKILLS/ABILITIES REQUIRED Organization Top-notch customer service skills Close attention to detail Time management skills Excellent telephone skills Excellent communication Teamwork Powered by JazzHR</p></div>","company":{"website":"ayrwellness.com","companyType":"Public/Established","name":"AYR Wellness","logoUrl":"/logos/ayr-wellness-ba3da88b0c41e805422edfc8a9315df2.jpeg"},"location":{"country":"United States","address":"Reno Junction, CA, USA","city":"Reno Junction","stateProvince":"CA"},"frontendLink":"/job-posting/ayr-wellness/mynt-dispensary-budtender-front-desk/cec2ef73041ad751ad1ff1070f0b5896","title":"Mynt Dispensary- Budtender​/Front desk","category":"Agriculture & Farming","hash":"cec2ef73041ad751ad1ff1070f0b5896","postingUrl":"https://www.learn4good.com/jobs/california/customer_service/652750813/e/"},{"salaries":[{"salaryStart":"$40k","salaryEnd":"$63k","currency":"","source":"PayScale","position":"Analytical Chemist","type":"per year","url":"https://www.payscale.com/research/CA/Job=Analytical_Chemist/Salary/35f0b931/Toronto-ON"}],"employmentType":"Full-time","function":["Science"],"postedOn":"4 days ago","description":"<div><p>Company Description:Sigma Analytical Services Inc. is the first cannabis-focused GMP-certified analytical and microbiological testing laboratory in Canada, offering comprehensive analytical services, method development and validation, stability studies, cleaning validation, and consulting, in cannabis and cannabis-derived products. Sigma is headquartered in Toronto, Canada, and has operations and partnerships in both North America and South America. Sigma is also Shoppers Drug Mart’s partner in “Medical Cannabis By Shoppers”, and Ecolab’s exclusive partner in Canada and South America to run cleaning validation studies for cannabis processors and producers.Sigma’s service goes beyond a full panel of testing and covers method development and validation, formulation, product development support, stability studies, cleaning validation services, and more. Sigma has been a front-runner in testing cannabis 2.0 products and has validated methods for vape cartridges, a variety of edibles topicals, and beverages.Sigma continues to offer accurate testing services in the legal cannabis sector while committing to advancing the understanding of cannabis science and establishing a global scientific network.Sigma also offers support on consulting projects for the producers and labs in Canada, Colombia, the US, and beyond, from method development, validation and transfer, to support for designing, setting up, and running in-house or independent cannabis labs.Job Overview: Sigma Analytical Services Inc. is currently seeking an experienced and highly motivated Analytical Chemist to join a collaborative team of scientists and chemists within our QC Laboratory. In this role, the candidate will provide hands-on technical support in a variety of established analytical techniques, with a focus on Potency Testing (HPLC-UV), Residual Solvents Analysis (GC-FID/MS), Elemental Impurities Testing (ICP-MS), Pesticide and Mycotoxins Testing (LC-MS-MS) and Terpene analysis (GC-FID/MS). This role involves routine QC testing activities, supporting senior team members in driving R&amp;D projects (such as method development and validation), as well as mentoring junior analysts. The successful candidate is able to manage multiple projects within tight timelines, ensuring the requirements of each are met with the highest degree of accuracy and efficiency. To succeed in this position, you should be able to work individually and collaboratively, have excellent analytical thinking skills, and be highly organized.Key Responsibilities:This role focuses on conducting routine analysis of a wide variety of cannabis products using analytical instruments including HPLC-UV, GC-FID/MS, LC-MS-MS, and ICP-MS.This role also involves supporting senior team members in conducting method development and method validation through participating in the experimental work, preparing validation protocol, processing and documenting validation data, and preparing validation reports.The successful candidate may be involved in providing technology transfer services (on-site training) to existing and future clients.The successful candidate is expected to be an independent, self-driven leader who not only contributes to assigned activities but helps to advance the capacity and efficiency of QC activities both scientifically and administratively.The successful candidate would:Manage and prioritize multiple projectsCollect samples and prepare them according to standard operating procedures (SOPs)Conduct all required tests, extractions, and studiesAccurately record all experimental data as directedComply with all SOPsMaintain a vigilant commitment to safetyEnsure all samples are appropriately disposed of and follow environmental and cannabis act regulationsUtilize all equipment as intended and maintain it as neededPerform lab maintenance activities and inventory as requiredProvide regular updates to the supervisorsCreate and implement QA/QC programsJob Type: Full-timeLocation: Toronto, ONWork Authorization: Canada (Required)Employment Equity and AccommodationSigma encourages diversity and provides a welcoming, safe, and inclusive environment that embraces and celebrates our differences, starting with the hiring process</p></div>","company":{"website":"sigmaanalytical.com","companyType":"Private/Growth","name":"Sigma Analytical Services","logoUrl":"/logos/sigma-analytical-services-9e8112ce66cceca61d73e4b18f2232a1.jpeg"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/sigma-analytical-services/experienced-analytical-chemist/790a52ede7112c68c78f4512070b9dc3","title":"Experienced Analytical Chemist","category":"Medical & Healthcare","hash":"790a52ede7112c68c78f4512070b9dc3","postingUrl":"https://ca.trabajo.org/job-947-20211012-dbde4c2874ef2b4eb3e8e7bf165ba964","salary":"$40k - $63k"},{"function":["Customer Service"],"postedOn":"9 days ago","description":"<div><div><p>We are looking for Rockstar Customer Service Representatives!</p><p>The Customer Service Team is currently working a hybrid schedule - 3 days in office, 2 days remote. We will eventually transition to 5 days back in the office.</p><p>Shift M-F 9am - 6pm (1 hour unpaid lunch)</p><p>Above average pay!</p><p>Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.</p><p>The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:</p><ul><li>Meeting the needs of internal and external customers with efficiency, team spirit and courtesy</li><li>Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.</li><li>Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available</li><li>Demonstrating a thorough understanding and effective performance of customer service policies and procedures</li><li>Processing a high volume of customer orders and change notices in an accurate and timely manner</li><li>Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties</li><li>Answering all incoming phone calls and routes the call accordingly</li><li>All other duties as assigned</li></ul><br /><p></p><p><b>Minimum Qualifications</b></p><ul><li>High school diploma or equivalent; Bachelor's Degree a plus</li><li>3-5+ years' experience with heavy data entry in customer service maintaining dedicated clients</li><li>Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook</li><li>Experience with ERP or CRM</li><li>Experience with help desk software (ZenDesk or other similar applications)</li><li>Organized and time management skills</li><li>High attention to quality of work</li><li>High workload volume experience</li><li>Impeccable follow up skills</li><li>Excellent verbal and written communication skills</li></ul></div></div>","company":{"companyType":"Private/Established","name":"Green Roads","logoUrl":"/logos/green-roads-eadfd3ae1f2bf87e65e0892706bd122b.jpeg"},"location":{"country":"United States","address":"Deerfield Beach, FL","city":"Deerfield Beach","stateProvince":"FL"},"frontendLink":"/job-posting/green-roads/customer-service-representative-cannabis-industry/c62a00396f63e67a2cc1e605564e58ed","title":"Customer Service Representative - Cannabis Industry","category":"Medical & Healthcare","hash":"c62a00396f63e67a2cc1e605564e58ed","postingUrl":"https://www.indeed.com/job/customer-service-representative-cannabis-industry-f0c085ad2574d879"},{"employmentType":"Full-time","function":["Engineering"],"postedOn":"10 days ago","description":"<div><p>Location: Franklin, MA</p><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p><b>IN A NUTSHELL</b></p><p>The Environmental Services Technician I reports directly to the Environmental Services Team Leads, Coordinator and Supervisor. Responsible for day-to-day custodial and disposal work scheduling at the cultivation site. Work successfully alongside other department Team Members</p><p>This role is with NETA, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision ... pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Follow NETA Policies &amp; Procedures for the daily operations and fully comply with state medical and adult use marijuana regulations</p><p>• Efficiently operate a dishwasher while complying with safety standards</p><p>• Clean and dry Cultivation tools, irrigation parts (i.e. floraflex caps, tray plugs, clips &amp; weights, etc.) and Harvest tools (shears, tubs, trim bins, etc.)</p><p>• Responsible for cleaning and sanitizing Grow Rooms. Areas include CNV &amp; Flower, Mezz NV &amp; Flower.</p><p>• Responsible for cleaning and sanitizing the Harvest/Trim Room</p><p>• Dismantles, cleans, sanitizes, and reassembles machinery in production areas while following safety and security guidelines (wall &amp; floor fans, and air filtration units)</p><p>• Responsible for collecting, weighing, shredding, and disposing of all Marijuana Waste in the facility.</p><p>• Operating machinery, such as the MJ Waste shredder and trash compactor</p><p>• Communicate with Environmental Services, Cultivation, IPM &amp; Trim staff members; ensure all equipment is clean and sanitized in a timely manner to promote an increase in efficiency, while keeping digital cleaning &amp; sanitation logs in compliance with state regulations</p><p>• Safely uses and stores cleaning materials at all times, ensuring they are labeled correctly</p><p>• Monitors building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created</p><p>• Knowledge of chemical use. Safety data sheets must be updated as new chemicals are being used.</p><p>• Knowledge of proper PPE practices</p><p>• Notifying Facilities Management of need for repairs within the rooms/wash bay area</p><p>EXPERIENCE AND SKILLS YOU'LL BRING</p><p>• 0 - 2 years of work experience in Custodial and/or Environmental Services duties (Preferred)</p><p>• Upbeat and high energy professional</p><p>• Ability to accurately read and interpret directions in English</p><p>• Ability to calculate and document weight and % measures</p><p>• Ability to interpret and calculate dilution rates for chemicals</p><p>• Passionate about the importance of Medical Marijuana</p><p>• Ability to understand and follow directions</p><p>• Takes initiative to perform task and is self-motivated</p><p>• Manual dexterity, physical stamina; Ability to lift/move up to 80 lbs consistently throughout the day and stand for long periods of time</p><p>• Handles basic issues and problems, and refers more complex issues to higher-level staff</p><p>• Ability to work as part of a team</p><p>• Attentiveness, detail oriented</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p><b>YOU WILL BE SUCCESSFUL IF YOU</b></p><p>• Are self-motivated; micro-managing isn't fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the \"traditional\" solution isn't the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Indoor clean room environment.</p><p>• Requires the ability to sit or stand for 8 hours per day, and requires consistent hand eye coordination and excellent hand dexterity.</p><p>• Must be able to bend, lift and stoop continuously.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 34215_20210915</p></div>","company":{"companyType":"Public/Growth","name":"Neta"},"location":{"country":"United States","address":"New Bedford, MA, USA","city":"New Bedford","stateProvince":"MA"},"frontendLink":"/job-posting/neta/1924-environmental-services-technician-i/867747a1a1ce2360e1e84e190ce2a32e","title":"1924 - Environmental Services Technician I","category":"Professional, Scientific, and Technical Services","hash":"867747a1a1ce2360e1e84e190ce2a32e","postingUrl":"https://us.bebee.com/job/20211006-e2156cd8a6bdc99aeee8947e26f0813a"},{"employmentType":"Full-time","function":["Retail","Customer Service"],"postedOn":"4 days ago","description":"<div><p>At Miracle Leaf Health Centers we are looking to hire driven and passionate individuals within the vast developing CBD industry. There is an opportunity for individuals interested in growth within a company and are HIGHLY ENCOURAGED TO APPLY!</p><p><b>Responsibilities:</b></p><p>Welcome customers and offer EXCEPTIONAL customer service</p><p>Provide knowledge and help EDUCATE clients of the holistic benefits of CBD and our Medical Marijuana Services</p><p>Advise and assist customers about in-stock CBD products and of any promotions, membership plans, and or updates to our Medical Marijuana Services</p><p>Process payments</p><p>Cleaning, stocking, etc.</p><p>Job Requirements</p><p>Must be 21 years of age or older</p><p>Basic knowledge of CBD/ Medical Marijuana Cannabis</p><p>Team-Player</p><p>Open availability</p><p><b>Experience:</b></p><p>Retail sales/Customer service(any industry): Minimum 1 year</p><p>CBD/Cannabis industry: 1 year (Preferred)</p><p>COVID-19 precautions</p><p>Social distancing guidelines in place</p><p>Virtual meetings</p><p>Sanitizing, disinfecting, or cleaning procedures in place</p></div>","company":{"website":"miracleleaffl.com","name":"Miracle Leaf Health Centers Corp."},"location":{"country":"United States","address":"Miami, FL, USA","city":"Miami","stateProvince":"FL"},"frontendLink":"/job-posting/miracle-leaf-health-centers-corp/cbd-store-front-desk/ab85ca25579ec56d264eccca22a18726","title":"CBD Store Front Desk","category":"Medical & Healthcare","hash":"ab85ca25579ec56d264eccca22a18726","postingUrl":"https://tarta.ai/j/DFqrdHwBPV406l6XAncA-cbd-store-front-desk-in-miami-fl-at-miracle-leaf-health-centers-corp"},{"employmentType":"Full-time","function":["Science"],"postedOn":"2 days ago","description":"<div><p><b>COMPANY OVERVIEW</b>:</p><p>PureVita Labs is a full-service regulatory and consulting analytical laboratory that offers our clients a comprehensive panel of services to ensure that their cannabis and hemp products are in full compliance with all regulatory requirements for retail sale. Equipped with the most advanced, state-of-the-art analytical instrumentation, expertise in the analytical testing of cannabis, and carefully designed scientific methodology, we are setting a new standard for accuracy and consumer safety in the cannabis industry. Our dedicated team of physicians and scientists are working passionately to advance knowledge and understanding of the complex entourage effects of specific cannabinoid/terpene combinations and individual dose sensitivity on user experience.</p><p>https://purevitalabs.com/</p><p><b>QUALIFICATIONS</b>:</p><ul><li>BS in Chemistry or Biology related discipline</li><li>A minimum of 1 year’s analytical laboratory experience</li><li>An understanding of Chromatography, Mass Spectrometry, Elemental Spectroscopy and/or Microbiology</li><li>Experience working in the field and/or sampling preferred</li><li>Strict attention to detail and ability to adhere to protocol</li><li>Strong communication skills</li></ul><p><b>JOB SUMMARY: </b></p><p>The Analytical Chemist and Field Analyst’s primary role is to prepare samples and perform tests on our analytical chemistry testing equipment establishing in our Standard Operating Produces. This role will also perform Field Analyst duties such as traveling to customer sites and collecting samples in a sterile fashion as established in our Standard Operating Procedures (SOPs).</p><p><b>RESPONSIBILITIES &amp; DUTIES: </b></p><p>This position is responsible for carry out the required procedures to generate accurate analytical data for samples presented to the laboratory for testing. This includes, but is not limited to, instrument calibration, preventive maintenance, and the data analysis for each test performed. This position will also serve as one of our Field Analyst responsible for preparing sampling equipment, traveling to cultivation sites, interfacing with clients, retrieving samples and recording samples upon return to the laboratory in accordance with our SOPs.</p><p><b>Field Analyst &amp; Sample Collection Duties: </b></p><ul><li><b>Collection</b>: When collecting samples, this role will begin their workday at the lab but perform their sampling activities at cannabis cultivation facilities, where they will work directly with clients to carefully collect representative samples of cannabis</li><li><b>Transportation &amp; Tracking</b>: Samples will then be securely transported by the employee to PureVita’s lab, where they will be required to upload all relevant sampling data to the laboratory tracking system</li><li><b>Client Relations</b>: As representatives of PureVita Labs who deal directly with our clients, our analysts are trusted to develop positive relationships and working partnerships with our clients. Analysts will work in conjunction with our marketing and sales division to ensure that our client’s specific needs are met.</li></ul><p><b>Analytical Chemistry Duties: </b></p><ul><li><b>Sample Receiving &amp; Preparation: </b>Receive samples at the laboratory, enter data into internal tracking system and prepare supplies for next sampling event. Prepare samples for analysis using a variety of sample preparation devices and techniques such as extraction, freezer milling, grinding and microwave digestion.</li><li><b>Cannabinoid &amp; Terpene Profiling: </b>Run UHPLC technology for the quantitative cannabinoid profiling, using photo diode array detection for confirming peak purity and data integrity. Utilize GC-MS-MS with headspace injection for both the qualitative and quantitative analysis of terpenes in cannabis samples</li><li><b>Residual Solvent Testing</b>: Utilize GC-MS-MS with headspace injection for the analysis of residue solvents in products containing cannabinoids</li><li><b>Testing for Volatile &amp; Non-Volatile Pesticides: </b>Use GC-MS-MS with liquid injection for the quantitative analysis of volatile pesticides and use LC-MS-MS for the quantitative analysis of non-volatile pesticides in cannabis containing products.</li><li><b>Data Reporting: </b>Ensure that the analytical data and test results have passed the relevant QC data checks before uploading data in to the relevant data management/LIMS system.</li></ul><p><b>QUALIFICAITONS &amp; SKILLS: </b></p><ul><li>BS in Chemistry or Biology related discipline</li><li>A minimum of 1 years analytical laboratory experience</li><li>Experience with using UHPLC</li><li>Experience with GC-MS as both a quantitative and qualitative tool</li><li>Experience using LC-MS-MS</li><li>Experience at troubleshooting and maintaining analytical instrumentation</li><li>Some previous experience with cannabis or hemp cultivation is desirable, but not required</li><li>Facile with basic office computer applications (Word, Excel)</li><li>Excellent written and oral communication skills</li><li>Excellent time management skills with ability to multi-task, effectively manage changing priorities and remain calm under pressure</li><li>Ability to demonstrate teamwork and collaborate effectively on projects</li><li>Demonstrate initiative, responsibility, accountability, and dependability toward assigned tasks and duties</li><li>Ability to demonstrate professional, positive attitude toward assigned tasks, projects and colleagues</li></ul><p><b>BENFITS</b>:</p><ul><li>Healthcare</li><li>Paid vacation and sick time</li><li>Equity</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $55,000.00 per year</p><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Application Question(s):</p><ul><li>A minimum of 1 year’s analytical laboratory experience</li><li>BS in chemistry or biology</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Purevita Labs"},"location":{"country":"United States","address":"West Warwick, RI 02893","city":"West Warwick","stateProvince":"RI"},"frontendLink":"/job-posting/purevita-labs/analytical-chemist-and-field-analyst/71301c23489dbfc42d80ec0d6af04a97","title":"Analytical Chemist and Field Analyst","category":"Medical & Healthcare","hash":"71301c23489dbfc42d80ec0d6af04a97","postingUrl":"https://www.indeed.com/job/analytical-chemist-and-field-analyst-688464b042d9f0ad"},{"salaries":[{"salaryStart":"$48k","salaryEnd":"$76k","currency":"US","source":"Salary.com","position":"Facility Maintenance Technician II","type":"per year","url":"https://www.salary.com/research/salary/benchmark/facility-maintenance-technician-ii-salary/ma"},{"salaryStart":"$36k","salaryEnd":"$65k","currency":"US","source":"ZipRecruiter","position":"Maintenance Mechanic Technician","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Maintenance-Mechanic-Technician-Salary-in-Boston,MA"},{"salaryStart":"$29","salaryEnd":"$45","currency":"US","source":"ERI Economic Research Institute","position":"Biomedical Equipment Technician","type":"per hour","url":"https://www.erieri.com/salary/job/biomedical-equipment-technician/united-states/massachusetts"}],"employmentType":"Full-time","function":["Engineering"],"postedOn":"3 days ago","description":"<div><p><b>MISSION STATEMENT</b></p><p>Cultivate Holdings Inc.’s vision provides the highest quality medicine, service, and experience to our patients. We are passionate about enhancing the life of our patients and giving back to the community where we operate. The company is a premier distributor of medical cannabis and cannabis products serving the Commonwealth of Massachusetts. We have a highly controlled adaptive operation that will provide a broad range of high quality, fairly priced products. We will bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations and by promoting the clinical efficacy of medical cannabis.</p><p><b>JOB SUMMARY</b></p><p>The Facilities &amp; Machinery Technician provides on-site support for the facility staff of Cultivate Holdings LLC. The Facilities &amp; Machinery Technician completes tasks assigned by the Facility Manager to install, repair, and maintain industrial electronic equipment, HVAC, and plumbing systems. The Facilities Machinery Technician maintains quality control measures to ensure optimal machine up time and performance and carries out day-to-day tasks. The Facilities &amp; Machinery Technician must monitor and maintain the production facility in accordance with the State and standards set by Cultivate Holdings Inc.</p><p><b>CORE JOB DUTIES</b></p><p>Electronic Troubleshooting</p><p>• Thorough understanding of inputs and outputs</p><p>• Troubleshooting motors, VFD’s, and analog signals</p><p>• Ability to identifying, replace, and troubleshoot faulty components</p><p>Mechanical Troubleshooting</p><p>• Identify mechanical wear items</p><p>• Understanding of conveyor systems</p><p>• Thorough understanding of batching/ weighing systems for food grade or pharmaceutical products</p><p>• Thorough understanding of packaging equipment</p><p>i. Label Applicators</p><p>ii. Weighing Systems</p><p>iii. Deposing Systems</p><p>iv. Liquid Fillers</p><p>v. Mixers</p><p>vi. Processing Equipment</p><p>vii. Remediation Equipment</p><p>• HVAC and Mechanical Systems specific to Agriculture and grow operations</p><p>i. Irrigation system troubleshooting and repair</p><p>ii. Nutrient delivery system troubleshooting and repair</p><p>iii. Troubleshoot and repair grow lights (paneling and generic light maintenance)</p><p>iv. Troubleshoot and repair thermostat repairs and controls, air motors, mechanical air delivery systems, etc.</p><p>REQUIRED EXPERIENCE, EDUCATION AND SKILLS</p><p>• Previous experience working with sophisticated electronic equipment and thorough understanding of programmable logic controllers (PLCs) required, preferably in the State of Massachusetts.</p><p>• Familiarity and experience with DMM (digital multimeter) is a must.</p><p>• Experience with strong mechanical aptitude preferred.</p><p>• PLC programming experience is desired but not required.</p><p>• Two years’ experience in general agriculture or production of a regulated field producing goods for human consumption (food or pharmaceuticals) (understanding of HACCP and/or GMP preferred).</p><p>• A general overview of all mechanical systems within an industrial building is a plus.</p><p>• Effective time-management skills and the ability to multitask.</p><p>• Ability to stand, sit, kneel, work overhead, and lift equipment or product, up to 50 lbs., for extended periods.</p><p>• Ability to work in a fast-paced, changing, and challenging environment.</p><p>• Candidate must safely operate a fork lift or fork truck and have capacity to obtain a MA license.</p><p>• Advanced in Windows-based software applications. Proficiency in communication skills is paramount.</p><p><b>ADDITIONAL REQUIREMENTS</b></p><p>• Must be 21 years of age or older to apply</p><p>• Must comply with all legal or company regulations for working in the industry</p><p>Cultivate Holdings LLC. is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status</p></div>","company":{"website":"cultivatemass.com","companyType":"Private/Established","name":"Cultivate Holdings LLC.","logoUrl":"/logos/cultivate-holdings-llc-726af331289822d2d23ffe3dcec43691.png"},"location":{"country":"United States","address":"Uxbridge, MA, USA","city":"Uxbridge","stateProvince":"MA"},"frontendLink":"/job-posting/cultivate-holdings-llc/facilities-and-machinery-technician/f938749bc048e43534f0fa7ce985d4bf","title":"Facilities and Machinery Technician","category":"Medical & Healthcare","hash":"f938749bc048e43534f0fa7ce985d4bf","postingUrl":"https://www.salary.com/job/cultivate-holdings-llc/facilities-and-machinery-technician/bfd74883-512c-4792-8fa2-3d0950183f9c","salary":"$48k - $76k"},{"salaries":[{"salaryStart":"$43k","salaryEnd":"$46k","currency":"","source":"Glassdoor","position":"Bilingual Customer Service Representative","type":"per year","url":"https://www.glassdoor.ca/Salary/Sage-Bilingual-Customer-Service-Representative-Vancouver-Salaries-EJI_IE1150.0,4_KO5,46_IL.47,56_IM972.htm"},{"salaryStart":"$37k","salaryEnd":"$73k","currency":"","source":"Monster.ca","position":"Sales Representative","type":"per year","url":"https://www.monster.ca/salary/q-sales-representative-l-richmond-british-columbia"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>bilingual sales &amp; SUPPORT AGENT</p><p>Reporting to the Sales and Support Lead at our Client Care Call Centre based out of Edmonton, AB or Markham, ON, the</p><p>Bilingual Sales and</p><p>Support Agent</p><p>will assist clients in understanding the basic procedures and processes surrounding obtaining and using a prescription for medicinal Cannabis.</p><p><b>The responsibilities of the successful candidate will include, but are not limited to the following:</b></p><p><b>main responsibilities:</b></p><p>• Providing excellent customer service and greeting each client with enthusiasm in both</p><p>English &amp; French</p><p>• Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>• Understanding the client’s needs through permissive questioning and identifying opportunities to promote other attributes of our brand</p><p>• Answer inbound sales calls, receive and process order requests from clients, caregivers and health care practitioners</p><p>• Ability to deal with irate clients while maintaining a positive and enthusiastic attitude.</p><p>• Resolve any complaints using critical thinking skills and maintain documentation of each interaction for Health Canada</p><p>• Ability to thrive in a fast-paced inbound phone support environment that requires extreme attention to detail</p><p>• Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>• Compliance to strict guidelines and regulations and communicating these using approved verbiage to the clients.</p><p>• Ability to adapt quickly to changes that affect the department such as legislation and regulation amendments, internal practices, Internal department specializations and technical training that applies to the industry</p><p>• Maintaining a high level of communication between the sales &amp; support team and the other departments in client care</p><p>• Ability to manage various types of clients and demonstrate empathy</p><p>• Troubleshoot and navigate shipping and registration account issues</p><p>• Follow up with client requests submitted by means of our various platforms (i.e., credits,</p><p>• Redirecting clients to appropriate departments by assessing call and forwarding to relative queue</p><p>• Answering general inquiries about products and processes of Aurora</p><p><b>job requirements:</b></p><p>• Minimum Grade 12 diploma</p><p>• Fluent in</p><p>English &amp; French</p><p>(Verbal &amp; Written)</p><p>• Minimum 2 to 4 years of experience in customer service</p><p>• Proven customer service skills in a fast-paced environment</p><p>• Significant understanding of Cannabis Regulations</p><p>• Excellent computing skills (MS Office, Ample, Zendesk, Mac OS)</p><p>• Effective communicator (verbal and written)</p><p>• Support and service oriented with the ability to multi-task</p><p>• Experience in the Medical Cannabis industry an asset</p><p>• Up to date on industry related information and processes regarding methods of consumption and legislation</p><p>• Ability to pass and maintain a criminal record check</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>Aurora is a global leader in the cannabis industry serving both the medical and consumer markets. Headquartered in Edmonton, Alberta, Aurora is a pioneer in global cannabis dedicated to helping people improve their lives. The Company's brand portfolio includes Aurora, Aurora Drift, San Rafael '71, Daily Special, AltaVie, MedReleaf, CanniMed, Whistler, and Reliva CBD. Providing customers with innovative, high-quality cannabis products, Aurora's brands continue to break through as industry leaders in the medical, performance, wellness and recreational markets wherever they are launched</p></div>","company":{"companyType":"Public/Established","name":"Aurora Cannabis Inc.","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/aurora-cannabis-inc/bilingual-sales-support-agent/9a4af651ce612b77b67df49a89ab972c","title":"Bilingual Sales Support Agent","category":"Medical & Healthcare","hash":"9a4af651ce612b77b67df49a89ab972c","postingUrl":"https://www.eluta.ca/spl/bilingual-sales-support-agent-d529da746047caf1e7168b09aaf64503","salary":"$43k - $46k"},{"function":["Legal"],"postedOn":"2 days ago","description":"<div><div><p><b>As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field.</b></p><p><b>Summary</b></p><p>Fleet Agents oversee the departmental vehicle activities and are responsible for the distribution of information and the collection of vehicle data.</p><p><b>Essential Duties and Responsibilities</b> include the following. Other duties may be assigned.</p><ul><li>Assigning equipment to delivery drivers for the upcoming shifts.</li><li>Helping drivers solve any issues with their equipment.</li><li>Maintaining the cleanliness and organization of the equipment checkout area; Putting away any equipment that is not in use or in the correct area.</li><li>Keeping the curbside equipment separate from the delivery equipment.</li><li>Clearing body cam storage and creating files for those videos.</li><li>Ensuring that equipment is charged and ready to go for the next driver.</li><li>Completing the vehicle inspection forms with each vehicle.</li><li>Assist fleet supervisor with recordkeeping, including registering and licensing vehicles and keeping inspections up to date.</li><li>Reports all issues to management on duty.</li><li>Daily compliance with MME policies including but not limited to; state/local regulation compliance, security protocols, access protocols, dress code, and work schedules.</li><li>10 year clean driving history</li></ul><p><b><br />Supervisory Responsibilities</b></p><p>This job has no supervisory responsibilities.</p><p><b>Qualifications</b><br />To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br /><br /><b>Education and/or Experience</b><br />High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.<br /><br /><b>Language Skills</b><br />Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.<br /><br /><b>Mathematical Skills</b><br />Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.<br /><br /><b>Reasoning Ability</b><br />Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.<br /><br /><b>Computer Skills</b><br />To perform this job successfully, an individual should have knowledge of basic computer systems.<br /><br /><b>Certificates, Licenses, Registrations</b><br />Must possess a Nevada Dispensary Agent work card and be 21 years of age or older.</p><p><b>Physical Demands</b><br />The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to climb or balance and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.</p><p><b>Work Environment</b><br />The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this Job, the employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is usually moderate.</p><p></p><p><br />DISCLAIMER: Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the Company.</p><p></p><p>1sGMqrfGjc</p></div></div>","company":{"companyType":"Public/Established","name":"Planet 13","logoUrl":"/logos/planet-13-8461a4ff328184322170172f85bff04d.jpeg"},"location":{"country":"United States","address":"Las Vegas, NV 89109","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/planet-13/fleet-agent/5466b081af1acda6acd22de510589014","title":"Fleet Agent","category":"Retail","hash":"5466b081af1acda6acd22de510589014","postingUrl":"https://www.indeed.com/job/fleet-agent-be0738f67bddf567"},{"salaries":[{"salaryStart":"$60k","salaryEnd":"$130k","currency":"US","source":"CareerBuilder","position":"Reliability Engineer, Applications","type":"per year","url":"https://www.careerbuilder.com/salary-reliability-engineer-in-san--antonio,tx?education=doctorate"}],"employmentType":"Full-time","function":["Engineering","Data & Analytics"],"postedOn":"13 days ago","description":"<div><p>Position: Data Engineer-Maintenance Support</p><p>COMPANY OVERVIEWRecently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal.</p><p>Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and</p><p>Education al Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. MISSION STATEMENTAt Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis.</p><p>As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.</p><p>JOB SUMMARYCresco Labs is seeking a Lead Facility Maintenance Technician to join our growing Fall River team. As the Lead Facility Maintenance Technician, you will ensure the facility is maintained in a satisfactory condition for all required production and manufacturing operations. The maintenance technician is responsible for the upkeep of the facility and should have a variety of skills to anticipate, troubleshoot, and resolve mechanical and technical issues across the facility.</p><p>CORE JOB DUTIES Responsible for all Maintenance Technician duties, as well as assisting the Facility Maintenance Supervisor on a daily basis and providing department leadership in their absence</p><p>Repair mechanical equipment as directed and perform Lock-Out Tag-Out procedures prior to servicing machines</p><p>Maintain a safe and clean work environment by complying with procedures, rules, and regulations</p><p>Conduct general upkeep procedures and tasks as assigned (e.g. landscaping, painting, carpentry, etc.)Conduct preventive maintenance to mechanical devices and run diagnostic tests to ensure systems functionality</p><p>Perform emergency repairs as needed</p><p>Clean and apply lubricants to machinery components</p><p>Check control panels and electrical wiring to identify issues and troubleshoot as needed. REQUIRED EXPERIENCE, EDUCATION AND SKILLS High school diploma or GED required;</p><p>Associates Degree or equivalent preferred2-4 years of industrial/commercial building maintenance experience, preferred</p><p>Certificate in HVAC, building maintenance technology or relevant field, a plus</p><p>Aptitude in using various hand and power tools, precision measurement tools</p><p>Ability to follow established procedures and practices, read blueprints and instructions</p><p>Ability to sit, stand and do repeat actions for 8 hours; ability to lift 50 lbsAbility to work on ladders, roof tops with fall protection devices</p><p>Willingness to work overtime ADDITIONAL REQUIREMENTS</p><p>Must be 21 years of age or older to apply</p><p>Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status</p></div>","company":{"website":"crescolabs.com","companyType":"Public/Established","name":"CRESCO LABS","logoUrl":"/logos/cresco-labs-af2becc596b572034007bd7a7d918bdd.png"},"location":{"country":"United States","address":"Austin, TX, USA","city":"Austin","stateProvince":"TX"},"frontendLink":"/job-posting/cresco-labs/data-engineer-maintenance/8a085d20519a9ee800ea9673249fcfc0","title":"Data Engineer-Maintenance","category":"Manufacturing","hash":"8a085d20519a9ee800ea9673249fcfc0","postingUrl":"https://www.learn4good.com/jobs/austin/texas/maintenance/627338705/e/","salary":"$60k - $130k"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$51k","currency":"US","source":"Glassdoor","position":"Customer Service Associate","type":"per year","url":"https://www.glassdoor.com/Salaries/los-angeles-customer-service-associate-salary-SRCH_IL.0,11_IM508_KO12,38.htm"},{"salaryStart":"$22k","salaryEnd":"$48k","currency":"US","source":"ZipRecruiter","position":"Customer Service Associate","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Associate-Salary-in-Los-Angeles,CA"},{"salaryStart":"$11","salaryEnd":"$26","currency":"US","source":"PayScale","position":"Customer Service Associate","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Associate/Hourly_Rate/0f7f11bb/San-Diego-CA-Customer-Service"}],"employmentType":"Part-time","function":["Customer Service"],"postedOn":"7 days ago","description":"<div><p><b>About Us:</b></p><p>Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.</p><p><b>Our Values:</b></p><p>People-Centric</p><p>Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.</p><p>Quality</p><p>We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.</p><p>Communication</p><p>By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.</p><p>Accountability</p><p>We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the \"we\" in our efforts and removing the \"they\".</p><p>Growth</p><p>We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.</p><p><b>What We Offer:</b></p><p>• Employee Discount – enjoy 40% off in-store products</p><p>• Exclusive access to Urbn Learning Center and monthly vendor training</p><p>• Medical</p><p>• Dental</p><p>• Vision</p><p>• Group Life Insurance</p><p>• Voluntary (Life, Accident, Illness)</p><p>• Employee Assistance Program (EAP)</p><p>Urbn Leaf, the new standard in cannabis dispensaries, is looking for a Customer Service Associate to join our team at our location in La Mesa, CA. If you're friendly, reliable, and knowledgeable about all things cannabis - we are looking for you!</p><p>Job Title: Customer Service Associate</p><p>Reports to: General Manager, Assistant Managers</p><p><b>Position Summary:</b></p><p>As a Customer Service Associate for Urbn Leaf, you will be the first point of contact for the company. Our Customer Service Associates are responsible for greeting and checking in guests, taking orders over the phone and online, and fulfilling orders for customer pick-up. Additional duties include providing customer service via telephone, email, and web communication. In order to be successful in this role, you should have excellent verbal and written communication skills to interact clearly with customers, vendors, and other employees and practice proper phone etiquette. We are looking for a detail-oriented individual with a genuine passion for interfacing with people on a day to day basis that will have a \"host\" mentality for all guests entering the dispensary.</p><p><b>Duties and Responsibilities:</b></p><p><b>Responsibilities include, but are not limited to:</b></p><p>• Greet and thank guests as they enter and leave the dispensary, ensuring an excellent customer experience</p><p>• Customer and patient intake</p><p>• Answering phone during operating hours</p><p>• Taking orders over the phone and preparing orders for customer express pick-up and delivery</p><p>• Responding to reviews and updating online sites i.e. Weedmaps, Google and Yelp.</p><p>• Communicating any issues, comments, and/or concerns from customers to shift leads and management</p><p><b>Qualifications:</b></p><p>• Must be 21 years of age or older</p><p>• Must have at least 1 year of call center or related experience</p><p>• Must be able to accurately input and access information in the POS system, delivery systems, marketing outlets, computers, etc</p><p>• Must be comfortable with data entry</p><p>• Must have excellent verbal and written communication skills with a strong understanding of phone etiquette</p><p>• Must be a hands-on, proactive self-starter</p><p>• Must be comfortable learning new skills</p><p>• Must be vigilant in monitoring the entire delivery process</p><p>• Must provide excellent customer service</p><p>• Must be able to meet and uphold all of Urbn Leaf's standards</p><p>• Preferred (not required) work experience as host, receptionist, dispatcher or other related customer service positions</p><p>• Preferred (not required) one or more years of budtending experience</p><p>• Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry</p><p><b>Skills and Attitudes:</b></p><p>• Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multi-tasker with the ability to handle multiple duties and responsibilities.</p><p>• Organization skills to keep accurate records and find important information quickly</p><p>• Time management skills to prioritize and complete a side variety of tasks throughout the day</p><p>• Patience and listening skills to respond appropriately and discover and meet customer needs</p><p>• Interpersonal skills to create a pleasant experience for all customers. Must be personable, attentive, and detail oriented</p><p><b>• Must be able to:</b></p><p>• Perform job functions with attention to detail, speed, and accuracy</p><p>• Prioritize and organize</p><p>• Be a clear thinker, remain calm, and resolve problems using good judgment</p><p>• Follow directions thoroughly</p><p>• Understand guest needs</p><p>• Work cohesively and professionally with co-workers</p><p><b>Education:</b></p><p><b>Must have one of the following:</b></p><p>• High School diploma or GED</p><p><b>Certificates, Licenses, and Registrations:</b></p><p>• Valid CA identification/proof of residence</p><p>Physical Demands/Requirements</p><p><b>The following are constant demands for this position:</b></p><p>• Must be able to stand/walk for up to 6 hours at a time</p><p>• Must be able to lift at least 50 pounds safely and properly, as required</p><p>• Ability to work in a stressful, fast-paced environment</p><p>• Must be able to work days, nights, holidays and weekends</p><p>• Medium work that includes moving objects up to 50 pounds</p><p>Environmental Conditions</p><p>• Occasionally small and/or enclosed spaces.</p><p>Equal Employment Opportunity Policy</p><p>Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected]</p></div>","company":{"companyType":"Private/Established","name":"Urbn Leaf","logoUrl":"/logos/urbn-leaf-aac608ef8f930f6e8dcfcc7c9137ab91.png"},"location":{"country":"United States","address":"La Mesa, CA, USA","city":"La Mesa","stateProvince":"CA"},"frontendLink":"/job-posting/urbn-leaf/customer-service-associate/912f6eb5aaad46361460c9f01aa93871","title":"Customer Service Associate","category":"Retail","hash":"912f6eb5aaad46361460c9f01aa93871","postingUrl":"https://www.linkedin.com/jobs/view/customer-service-associate-at-urbn-leaf-2749636730","salary":"$28k - $51k"}]