1414 results
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Store Manager

Lume Cannabis CO Iron Mountain, MI Full-time
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The Store Manager is responsible for creating a world class customer experience for every customer. The role reports to the Director of Retail Operations and works with the Assistant Store Manager and Luminaries (budtenders) in carrying out all retail operations in the store, including, but not limited to, inventory control, ordering, register operations, customer service, store appearance and displays, and employee interactions, and by performing other functions as assigned. The Store Manager must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in the store.

The Responsibilities:

  • Participate in developing and implementing operational rules, regulations, policies, and procedures
  • Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership
  • Manage, supervise, and direct the activities of the provisioning center and team
  • Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills
  • Address issues that arise from employees or customers (complaints, grievances etc.)
  • Work with Executive Team to create budgets and forecast sales
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Oversee and manage product inventory
  • Ensure the provisioning center remains compliant with security, inventory, and local and state regulations
  • Report on buying trends, customer needs, profits etc.
  • Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer following through clear and positive communication
  • Propose innovative ideas to increase market share
  • Manage financial records and cash handling procedures
  • Ensure the safety and satisfaction of both the patients and employees
  • Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms
  • Oversee employee scheduling
  • Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
  • Manage and inspire staff to deliver the highest level of customer service
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Maintain outstanding store condition and visual merchandising standards
  • Utilize, lead and deliver visual brand standards to present unique product mix offering
  • Serve as a liaison to the local community

The Qualifications:

  • 7+ years of experience in a retail environment
  • 5+ years management experience, preferably in retail
  • 2+ years of cannabis related retail experience preferred
  • College degree preferred; High School diploma required
  • Minimum of 21 years of age
  • Must pass any and all required background checks
  • Proven successful experience as a retail leader
  • Excellent interpersonal communication skills
  • Accountability for self and others
  • Balanced and intuitive decision making
  • Practical and proactive thinking
  • Maintain organized workplace

We aren’t like other Cannabis brands. We’re actually our own brand. Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. We control the entire process from start to finish, so we can ensure its exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

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The Store Manager must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in the store.</p><p><b>The Responsibilities: </b></p><ul><li>Participate in developing and implementing operational rules, regulations, policies, and procedures</li></ul><ul><li>Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership</li></ul><ul><li>Manage, supervise, and direct the activities of the provisioning center and team</li></ul><ul><li>Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills</li></ul><ul><li>Address issues that arise from employees or customers (complaints, grievances etc.)</li></ul><ul><li>Work with Executive Team to create budgets and forecast sales</li></ul><ul><li>Meet sales goals by training, motivating, mentoring and providing feedback to sales staff</li></ul><ul><li>Oversee and manage product inventory</li></ul><ul><li>Ensure the provisioning center remains compliant with security, inventory, and local and state regulations</li></ul><ul><li>Report on buying trends, customer needs, profits etc.</li></ul><ul><li>Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer following through clear and positive communication</li></ul><ul><li>Propose innovative ideas to increase market share</li></ul><ul><li>Manage financial records and cash handling procedures</li></ul><ul><li>Ensure the safety and satisfaction of both the patients and employees</li></ul><ul><li>Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms</li></ul><ul><li>Oversee employee scheduling</li></ul><ul><li>Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge</li></ul><ul><li>Manage and inspire staff to deliver the highest level of customer service</li></ul><ul><li>Conduct personnel performance appraisals to assess training needs and build career paths</li></ul><ul><li>Maintain outstanding store condition and visual merchandising standards</li></ul><ul><li>Utilize, lead and deliver visual brand standards to present unique product mix offering</li></ul><ul><li>Serve as a liaison to the local community</li></ul><p><b>The Qualifications: </b></p><ul><li><i>7+ years of experience in a retail environment</i></li></ul><ul><li><i>5+ years management experience, preferably in retail</i></li></ul><ul><li>2+ years of cannabis related retail experience preferred</li></ul><ul><li>College degree preferred; High School diploma required</li></ul><ul><li>Minimum of 21 years of age</li></ul><ul><li>Must pass any and all required background checks</li></ul><ul><li>Proven successful experience as a retail leader</li></ul><ul><li>Excellent interpersonal communication skills</li></ul><ul><li>Accountability for self and others</li></ul><ul><li>Balanced and intuitive decision making</li></ul><ul><li>Practical and proactive thinking</li></ul><ul><li>Maintain organized workplace</li></ul><p>We aren’t like other Cannabis brands. We’re actually our own brand. Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. 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Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.</p><p><b>KEY DUTIES AND RESPONSIBILITIES:</b></p><p>• Leads all recreational and medical cannabis sales operations</p><p>• Leads daily store opening and closing procedures</p><p>• Assists Store Manager with leading goals and objectives throughout daily operations</p><p>• Provides escalated guidance to customers as needed including resolving customer complaints</p><p>• Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance.</p><p>• Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations</p><p>• Performs daily cash verifications and recordings</p><p>• Leads intake of deliveries, transfers, and inventory management</p><p>• Greets and checks in customers and patients</p><p>• Engages with patients and customers to understand their wellness needs and recommends products</p><p>• Educates customers and patients on benefits of cannabis products</p><p>• Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting</p><p>• Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products</p><p>• Enters or modifies customer/patient information in POS System</p><p>• Assists with managing team schedules to ensure proper coverage</p><p>• Assists with ordering supplies</p><p>• Assists with store audits</p><p>• Secures and organizes all patient files</p><p>• Other duties as assigned</p><p><b>REQUIRED QUALIFICATIONS:</b></p><p>• 2 years of customer service and/or sales experience</p><p>• 1 year of cannabis industry experience</p><p>• High school diploma, GED, or equivalent education</p><p>• Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge</p><p>• Strong verbal communication skills</p><p>• Strong customer service skills</p><p>• Strong critical thinking and problem solving skills</p><p>• Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel</p><p>• Knowledge of METRC</p><p>• Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations</p><p><b>PREFERRED QUALIFICATIONS:</b></p><p>• Experience with Cova POS system</p><p>• Supervisory or lead experience in a retail environment</p><p><b>PHYSICAL REQUIREMENTS:</b></p><p>• Sitting and/or standing for extended periods of time</p><p>• Ability to lift up to 50 lbs. and push/pull up to 100 lbs</p><p>• Ability to sit, stand, stoop, stretch, walk, bend, twist, reach, perform repetitive motions, and carry boxes or items</p><p><b>COMPENSATION DETAILS:</b></p><p>• Pay Range: $20.00 to $22.00; actual pay will be determined based on qualifications</p><p>• Cash Tip Eligible</p><p>• Bonus Eligible</p><p>• Accrue paid time off (PTO) immediately; starting at 2.5 weeks per year</p><p>• Health, Dental, and Vision insurance plans available</p><p>• Supplementary insurance plans available including Life, Disability, Accident, and Critical Illness</p><p>• 401k and ROTH 401k plans</p><p>Powered by JazzHR</p><p>VNbdFKDyqr</p></div>","company":{"companyType":"Private/Established","name":"Native Roots","logoUrl":"/logos/native-roots-527218704d7f51985fb91ca1e5146d6b.jpeg"},"location":{"country":"United States","address":"Aspen, CO, USA","city":"Aspen","stateProvince":"CO"},"frontendLink":"/job-posting/native-roots/assistant-store-manager-aspen-co/e5bd4b179179f3ac17cda3daafc80c8e","title":"Assistant Store Manager - Aspen, CO","hash":"e5bd4b179179f3ac17cda3daafc80c8e","postingUrl":"https://www.ziprecruiter.com/c/Native-Roots/Job/Assistant-Store-Manager-Aspen,-CO/-in-Aspen,CO?jid=6053564f440261cf"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p>The Lead Budtender (Sales Associate) – Key Holder is responsible for creating a world class customer experience for every customer. The role reports to the Store Manager works with store Budtenders (Lumenaries) in carrying out all retail operations in the store, including, but not limited to, register operations, customer service, store appearance and displays, and employee interactions, and by performing other functions as assigned.</p><p><b>The Responsibilities</b></p><ul><li>Supervise activities of the provisioning center team in conjunction with the Store Manager and Assistant Store Manager</li><li>Deal with issues that arise from employees or customers (complaints, grievances etc.)</li><li>Meet sales goals by training, motivating, mentoring and providing feedback to sales staff</li><li>Ensure high levels of customers satisfaction through excellent service</li><li>Ensure compliance with state regulations, policies and procedures</li><li>Maintain outstanding store condition and visual merchandising standards</li><li>Maintain compliance with security, inventory, and local and state regulations</li><li>Ensure the safety and satisfaction of both the patients and employees</li><li>Education staff on cannabis strains, edibles, concentrates, and consumption mechanisms</li><li>Maintain in-depth knowledge of products and strains industry-wide and in the store</li><li>Be a shining example of good behavior and high performance</li></ul><p><b>The Qualifications</b></p><ul><li>2+ years of experience in a retail management environment</li><li>2+ years of cannabis related retail experience preferred</li><li>College degree preferred; High School diploma required</li><li>Proven successful experience as a retail leader</li><li>Excellent interpersonal communication skills</li><li>Accountability for self and others</li><li>Balanced and intuitive decision making</li><li>Practical and proactive thinking</li><li>Maintain organized workplace</li></ul><p>We aren’t like other Cannabis brands. We’re actually our own brand! Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. We control the entire process from start to finish, so we can ensure its exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.</p><p>Job Type: Full-time</p><p>Pay: $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail management: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Lume Cannabis CO","logoUrl":"/logos/lume-cannabis-co-b0fb0c3ba00939181834e5d76da4c783.png"},"location":{"country":"United States","address":"Saint Ignace, MI 49781","city":"Saint Ignace","stateProvince":"MI"},"frontendLink":"/job-posting/lume-cannabis-co/lead-budtender/7e762dfd0fbe74f1b78eb5fb8f3d7c9b","title":"Lead Budtender","hash":"7e762dfd0fbe74f1b78eb5fb8f3d7c9b","postingUrl":"https://www.indeed.com/job/lead-budtender-662e8cd3926d1000"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Assistant Store Manager Job at 13th Floor Cannabis Inc. – Airdrie, AB</p><p><b>ASSISTANT STORE MANAGER</b></p><p>13th FLOOR CANNABIS</p><p>Airdrie, AB</p><p><b>ABOUT US</b></p><p>Elevate yourself and discover the mystique and aura of a cannabis retail store on the 13th FLOOR. We are a premier Alberta based cannabis retailer providing an unparalleled customer experience in a stylish vintage setting offering a wide selection of craft and premium cannabis. Our strongest asset is our Cannabis Team. They are our front line, well trained and ready to elevate customer service to the 13th FLOOR CANNABIS brand experience.</p><p><b>JOB SUMMARY</b></p><p>We are seeking a cannabis enthusiast for a full-time Assistant Store Manager position as a vital partner to our leadership team. Reporting to the Store Manager, your focus is to help drive sales, facilitate operational excellence, stay fluent on cannabis trends, regulations and product knowledge, and be a positive role model to the support team. The Assistant Store Manager aids with the flow of communication and acts as a supportive role with scheduling, inventory control, loss prevention and reinforcing policies, procedures and best practices. You help deliver a consistent, exceptional customer experience to grow top-line sales and are comfortable helping your team to meet the same high standards.</p><p><b>RESPONSIBILITIES</b></p><p>· Support the Store Manager overseeing employees and the daily operations, enforcing all policies, practices and procedures, including strict compliance to provincial and federal cannabis regulations.</p><p>· Role model and inspire a high-performance sales team, maximizing store sales through strong retail KPI best practices and protocols.</p><p>· Partner with the Store Manager to recruit and train sales associates to meet company and brand standards.</p><p>· Provide back up support for the Store Manager ensuring staff schedules operate within the payroll budget and meet minimum floor coverage requirements.</p><p>· Provide best of class customer experience dedicated to customer loyalty and retention, empowering the staff to do the same.</p><p>· Assist with the ongoing education and training of all employees keeping them up to date with cannabis product knowledge, marketing campaigns, new launches and promotions.</p><p>· Reinforce loss prevention, safety and security policies, credit card policies and procedures, inventory cycle counts, employee purchases, proper cash handing and deposit logs, shipping and receiving, return and exchange policies.</p><p>· Ensure the store is always welcoming, clean and visually merchandised in a manner consistent with the brand.</p><p>QUALIFICATIONS/REQUIREMENTS</p><p>· Exceptional interpersonal and customer service skills.</p><p>· Proven leadership skills with the ability to motivate and inspire others.</p><p>· Exhibit a high level of business acumen and knowledge of sales and KPI goals.</p><p>· Minimum two (2) years retail management or supervisory experience.</p><p>· Minimum High School diploma or its equivalent.</p><p>· Strong verbal and written communication skills.</p><p>· High level of ethics, values, integrity and trust.</p><p>· Positive attitude and self-driven.</p><p>· Proficient in Microsoft Office software (Word, Excel, Outlook).</p><p>· Flexible availability – including nights, weekends and holidays.</p><p>· Previous cannabis retail experience an asset.</p><p>· Valid Sell Safe Certificate and AGLC Qualified Cannabis Worker (QCW) Certificate.</p><p>We appreciate the interest from all candidates and will contact those who best fit our requirements.</p><p>Application deadline: 2021-10-01</p><p>Expected start date: 2021-10-19</p><p>Job Types: Full-time, Permanent</p><p><b>Additional pay:</b></p><p><b>Benefits:</b></p><p>• Dental care</p><p>• Extended health care</p><p>• On-site parking</p><p>• Store discount</p><p>• Vision care</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Holidays</p><p>• Monday to Friday</p><p>• Weekends</p><p><b>Education:</b></p><p>• Secondary School (required)</p><p><b>Experience:</b></p><p>• Retail Management: 1 year (required)</p><p>• Customer service: 1 year (required)</p><p><b>Licence/Certification:</b></p><p>• QCW and SellSafe Certificate (required)</p><p><b>Work remotely:</b></p><p>About the Company</p><p>Company: 13th Floor Cannabis Inc. –</p><p>Company Location: Airdrie, AB</p><p>Estimated Salary</p></div>","company":{"name":"13th Floor Cannabis Inc."},"location":{"country":"Canada","address":"Airdrie, AB","city":"Airdrie","stateProvince":"AB"},"frontendLink":"/job-posting/13th-floor-cannabis-inc/assistant-store-manager/d38659211dfa3720952b68d4a0377a6f","title":"Assistant Store Manager","hash":"d38659211dfa3720952b68d4a0377a6f","postingUrl":"https://customercarejob.com/job/assistant-store-manager-43/"},{"employmentType":"Full-time","postedOn":"11 days ago","description":"<div><p>The Assistant Store Manager is responsible for creating a world class customer experience for every customer through a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit. Through coaching the Assistant Store Manager will motivate their team to provide superior customer service and in turn maximize sales.</p><p>The role reports to the Store Manager and works with store Lumenaries (budtenders) in carrying out all retail operations in the store, including, but not limited to, register operations, customer service, store appearance and displays, and employee interactions, and by performing other functions as assigned.</p><p><b>The Responsibilities</b></p><ul><li>Supervise activities of the provisioning center team in conjunction with the Store Manager and Lead</li><li>Utilize, lead and deliver visual brand standards to present unique product mix offering</li><li>Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer following through clear and positive communication</li><li>Deal with issues that arise from employees or customers (complaints, grievances etc.)</li><li>Meet sales goals by training, motivating, mentoring and providing feedback to sales staff</li><li>Ensure high levels of customers satisfaction through excellent service</li><li>Complete store administration and ensure compliance with state regulations, policies and procedures</li><li>Maintain outstanding store condition and visual merchandising standards</li><li>Ensure the provisioning center remains compliant with security, inventory, and local and state regulations</li><li>Ensure the safety and satisfaction of both the patients and employees</li><li>Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms</li><li>Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge</li><li>Drive business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership</li><li>Be a shining example of well behavior and high performance</li></ul><p><b>The Qualifications</b></p><ul><li>5+ years of experience in a retail management</li><li>2+ years of cannabis related retail experience preferred</li><li>College degree preferred; High School diploma required</li><li>Minimum of 21 years of age</li><li>Must pass any and all required background checks</li><li>Proven successful experience as a retail leader</li><li>Excellent interpersonal communication skills</li><li>Accountability for self and others</li><li>Balanced and intuitive decision making</li><li>Practical and proactive thinking</li><li>Maintain organized workplace</li></ul><p>We aren’t like other Cannabis brands. We’re actually our own brand. Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. We control the entire process from start to finish, so we can ensure its exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.</p><p>Job Type: Full-time</p><p>Pay: $22.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail Management: 5 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Lume Cannabis CO","logoUrl":"/logos/lume-cannabis-co-b0fb0c3ba00939181834e5d76da4c783.png"},"location":{"country":"United States","address":"Newberry, MI","city":"Newberry","stateProvince":"MI"},"frontendLink":"/job-posting/lume-cannabis-co/assistant-store-manager/14891935eff19b2e731b4ff923c7c397","title":"Assistant Store Manager","hash":"14891935eff19b2e731b4ff923c7c397","postingUrl":"https://www.indeed.com/job/assistant-store-manager-ebe5d8bd1b9618fa"},{"employmentType":"Full-time","postedOn":"12 days ago","description":"<div><p>As a Lumenary (Customer Service Representative), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.</p><p>The Responsibilities</p><p>• Conduct sales and customer service through maintaining a properly stocked, organized uncluttered, safe, and inviting store environment</p><p>• Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter</p><p>• Comply with established state, local and company policies and procedures</p><p>• Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service</p><p>• Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests</p><p>• Advising patients on proper safety measures to follow when consuming cannabis</p><p>• Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders</p><p>• Handle completely and accurately cash and discount application</p><p>• Verify proper paperwork, documentation and ID of all customers</p><p>• Maintaining proper patient information and records</p><p>• Verifying proper identification and paperwork from patients</p><p>• Weighing and packaging products as needed</p><p>The Qualifications</p><p>• Exceptional interpersonal and customer service skills</p><p>• Self-motivated with a positive attitude, team-oriented and disciplined work ethic</p><p>• Detail-oriented; able to stay organized and on task in a fast-paced environment</p><p>• Previous retail cannabis experience strongly preferred</p><p>• Experience handling cash transactions and maintaining a balanced drawer</p><p>• Ability to perform to sales goals and team goals</p><p>• 3 years of experience in a retail environment</p><p>• 2 years of cannabis retail experience preferred</p><p>• High School Diploma</p><p>Additional Requirements</p><p>• Minimum of 21 years of age</p><p>• Must pass any and all required background checks</p><p>• Must remain compliant with all state and company rules and regulations</p><p>• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.</p><p>Job Type: Full-time</p><p>Pay: $15.00 per hour</p><p><b>Benefits:</b></p><p>• 401(k)</p><p>• 401(k) matching</p><p>• Dental insurance</p><p>• Disability insurance</p><p>• Employee discount</p><p>• Flexible schedule</p><p>• Health insurance</p><p>• Life insurance</p><p>• Paid time off</p><p>• Parental leave</p><p>• Referral program</p><p>• Vision insurance</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Monday to Friday</p><p>• Weekend availability</p><p><b>Supplemental Pay:</b></p><p>• Bonus pay</p><p>• Tips</p><p><b>Education:</b></p><p>• High school or equivalent (Preferred)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p></div>","company":{"companyType":"Private/Established","name":"Lume Cannabis CO","logoUrl":"/logos/lume-cannabis-co-b0fb0c3ba00939181834e5d76da4c783.png"},"location":{"country":"United States","address":"Bay City, MI, USA","city":"Bay City","stateProvince":"MI"},"frontendLink":"/job-posting/lume-cannabis-co/budtender/9bbb30d6f608355f1225ce430f60cc13","title":"Budtender","hash":"9bbb30d6f608355f1225ce430f60cc13","postingUrl":"https://www.salary.com/job/lume-cannabis-co/budtender/ae2029af-2982-48ef-a93c-eb868ab710db"},{"postedOn":"4 days ago","description":"<div><div><p><b>Who we are…</b></p><p>C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality, indoor cannabis flower and extracted products (<i>Cloud Cover Cannabis</i>) at our state-of-the-art facilities and retail storefronts (<i>High Profile Boutique Cannabis)</i> throughout Michigan and Oregon, with active expansion underway within Missouri and Massachusetts markets and communities.</p><p>At C3I our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.</p><br /><p><b>We are looking for an Assistant Store Manager who can drive sales, while providing the highest level of customer service and leadership to the store employees. High Profile - Muskegon is located at: 1265 E. Laketon Ave. Muskegon, MI 49442<br /></b><br /></p><p><b>In this role you will….</b></p><ul><li>Assist the Store Manager in planning and implementing strategies to attract and retain repeat customers.</li><li>Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.</li><li>Track the progress of weekly, monthly, quarterly, and annual goals.</li><li>Monitor and maintain inventory levels and communicate discrepancies to upper Management.</li><li>Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.</li><li>Maintain visual standards, including merchandise presentation, signage, lighting and general maintenance.</li><li>Assisting Store Manager with developing store schedule to ensure proper store coverage during peak hours.</li><li>Handle and mitigate customer complaints in a professional manner to ensure their overall satisfaction.</li><li>Educate and coach store employees on product knowledge, loss prevention procedures, and safety protocol.</li><li>Interact and build relationships with multiple vendors.</li><li>Create reports, analyze and interpret data, such as store sales, units per sale, and sales per hour.</li><li>Assist Store Manager with hiring, training and development new and current employees.</li><li>Ensure all employees adhere to companies' policies and guidelines, and act as store representative when Store Manager is not present.</li></ul><p><b>Skills and experience you have...</b></p><ul><li>1-3 years retail management experience preferred, or equivalent.</li><li>Proven ability to motivate and influence others through personal actions and examples.</li><li>Experience with POS and inventory management systems.</li><li>Demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.</li></ul><ul><li>Ability to open and close the store independently.</li><li>Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.</li><li>Strong results-orientation and commitment to quality, performance and deliverables.</li><li>Effective multi-tasker with demonstrated ability to prioritize.</li><li>Must be at least 21 years of age and be able to pass a background check.</li></ul><p><b>You should apply if...</b></p><ul><li>You have a passion for the cannabis industry and are excited about working in a fast-paced start up.</li><li>You have strong customer service, sales, and management skills and are motivated by goals.</li><li>You are detail oriented and you are comfortable doing whatever it takes to get the job done.</li></ul><p>Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!</p><ul><li><i>C3I is not seeking to work with recruitment agencies.</i></li></ul></div></div>","company":{"companyType":"Private/Established","name":"C3 Industries","logoUrl":"/logos/c3-industries-b10b21c6c8de56d113c9debefa664c78.png"},"location":{"country":"United States","address":"Muskegon, MI 49442","city":"Muskegon","stateProvince":"MI"},"frontendLink":"/job-posting/c3-industries/assistant-store-manager/392ef79eb4205a91bfcbb63b2768ffb0","title":"Assistant Store Manager","hash":"392ef79eb4205a91bfcbb63b2768ffb0","postingUrl":"https://www.indeed.com/job/assistant-store-manager-b5bdb8dac7507efb"},{"employmentType":"Full-time","postedOn":"13 days ago","description":"<div><p>The Lead Budtender – Key Holder is responsible for creating a world class customer experience for every customer. The role reports to the Store Manager works with store Budtenders (Lumenaries) in carrying out all retail operations in the store, including, but not limited to, register operations, customer service, store appearance and displays, and employee interactions, and by performing other functions as assigned.</p><p><b>The Responsibilities</b></p><ul><li>Supervise activities of the provisioning center team in conjunction with the Store Manager and Assistant Store Manager</li><li>Deal with issues that arise from employees or customers (complaints, grievances etc.)</li><li>Meet sales goals by training, motivating, mentoring and providing feedback to sales staff</li><li>Ensure high levels of customers satisfaction through excellent service</li><li>Ensure compliance with state regulations, policies and procedures</li><li>Maintain outstanding store condition and visual merchandising standards</li><li>Maintain compliance with security, inventory, and local and state regulations</li><li>Ensure the safety and satisfaction of both the patients and employees</li><li>Education staff on cannabis strains, edibles, concentrates, and consumption mechanisms</li><li>Maintain in-depth knowledge of products and strains industry-wide and in the store</li><li>Be a shining example of good behavior and high performance</li></ul><p><b>The Qualifications: </b></p><ul><li>2+ years of experience in a retail management environment</li><li>2+ years of cannabis related retail experience preferred</li><li>College degree preferred; High School diploma required</li><li>Proven successful experience as a retail leader</li><li>Excellent interpersonal communication skills</li><li>Accountability for self and others</li><li>Balanced and intuitive decision making</li><li>Practical and proactive thinking</li><li>Maintain organized workplace</li></ul><p>We aren’t like other Cannabis brands. We’re actually our own brand! Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. We control the entire process from start to finish, so we can ensure its exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.</p><p>Job Type: Full-time</p><p>Pay: $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Lume Cannabis CO","logoUrl":"/logos/lume-cannabis-co-b0fb0c3ba00939181834e5d76da4c783.png"},"location":{"country":"United States","address":"Cheboygan, MI","city":"Cheboygan","stateProvince":"MI"},"frontendLink":"/job-posting/lume-cannabis-co/lead-budtender/5ed2246c01330310d43beb74160b4479","title":"Lead Budtender","hash":"5ed2246c01330310d43beb74160b4479","postingUrl":"https://www.indeed.com/job/lead-budtender-112e626e08fec973"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Who We Are:</b></p><p>Cannoe cannabis shops have a simple approach - have great people help customers buy great cannabis. Our small team is growing, and we want to bring in amazing people to help us on this mission.</p><p>Our team comes together with shared values of humility, individuality, empathy and accountability. If there is something on the ground, we pick it up. If someone needs help, we step up. If something isn’t right, we speak up. If the solution needs support, we team up. Every day, we show up.</p><p>Is this the kind of environment you would like to lead in? Are you a supportive team developer that gets a charge out of helping others grow? If you are the kind of person that likes to share their experience, ask questions, and roll up your sleeves, we would love to meet you.</p><p><b>What you will do:</b></p><p><b>Responsibilities will include, but are not limited to, the following:</b></p><p>• Effectively Open, Close, and Operate the store as per posted Operating hours</p><p>• Interview, recruit, train, schedule, and coach store associates with a focus on their development</p><p>• Evaluate and take action to improve team morale by creating a supportive employee and guest centred environment</p><p>• Manage sales, staffing and operational budgets and plans to ensure profitability</p><p>• Actively look for ways to improve performance and guest service standards</p><p>• Share Best Practices with colleagues and other store GMs to increase performance levels and guest satisfaction</p><p>• Manage store inventory, variance and shrinkage</p><p>• Accurately and efficiently maintain assigned records, Company funds and property in accordance with Company and Government policies, procedures, and regulations</p><p>• Maintain a working knowledge of all statutory regulations affecting health and safety, and ensure that any safety hazards are identified and rectified</p><p>• Understand and effectively follow all Cannoe values, policies and procedures</p><p>• Understand and effectively follow all Government regulations, policies and procedures</p><p><b>Reports To:</b></p><p>Cannoe HQ</p><p><b>Key Qualities:</b></p><p><b>The ideal candidate will:</b></p><p>• Embody and role model Cannoe’s culture</p><p>• Promote, enhance, and protect the Cannoe brand</p><p>• Have passion for the cannabis industry and be knowledgeable with regards to cannabis products and the cannabis retail landscape</p><p>• Have passion for leadership and development of others</p><p>• Be open-minded and results oriented</p><p><b>Requirements:</b></p><p>• 3-5+ years of leadership experience managing in retail or hospitality with Profit and Loss accountability</p><p>• Cansell and Retail Manager license in place or ready to be acquired</p><p>• Post-Secondary education, in business and/or hospitality preferred</p><p>• Experience in all aspects of customer service and people management</p><p>• Demonstrated ability to lead and direct teams</p><p>• Ability to supervise employees and delegate prioritized assignments</p><p>• Ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required</p><p>• Exceptional conflict resolution, negotiation, and objection handling skills</p><p>• Strong interpersonal skills</p><p>• Proven experience in training, coaching, and mentoring managers and employees</p><p>• Ability to effectively communicate both verbally and in writing</p><p>• Ability to coordinate, organize, and conduct meetings and training</p><p>• Required to work flexible hours inclusive of evenings and weekends</p><p>• Knowledge of Microsoft Office Suite</p><p><b>Working Conditions:</b></p><p>• Some travel may be required</p><p>• Ability to attend and conduct presentations</p><p>• Standing for extended periods of time</p><p>• Manual dexterity required to use desktop computer and peripherals</p><p>• Extended hours as required</p><p><b>Compensation:</b></p><p>• $55,000 - $65,000</p><p>• Benefits package</p><p>• Full time 40 - 45 hours/week</p><p>• Bonuses (if eligible</p></div>","company":{"companyType":"Private/Startup","name":"Cannoe Cannabis","logoUrl":"/logos/cannoe-cannabis-d5b741f3f722101dc1dd4cc571332afe.jpeg"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/cannoe-cannabis/general-store-manager/9183254b976b24b622909172d0f7d792","title":"General Store Manager","hash":"9183254b976b24b622909172d0f7d792","postingUrl":"https://ca.linkedin.com/jobs/view/general-store-manager-at-cannoe-cannabis-2721718612"},{"employmentType":"Full-time, Permanent","postedOn":"6 days ago","description":"<div><p>The Assistant Store Manager is responsible for creating and maintaining an exceptional customer experience within the cannabis retail location. Working with the Store Manager, you maximize brand awareness and drive sales. You are part of a new lifestyle brand and are committed to sharing its core values with customers.</p><p><b>Job Description</b></p><p>As the Store Manager’s right hand, the Assistant Store Manager supports the Store Manager with the overall store experience, employee experience, results and operations. Our ideal candidate is entrepreneurial, passionate and a proven leader. With experience in retail management, you are capable of building and motivating a team of outgoing, results-oriented sales staff that act as brand ambassadors for the store inside and outside of the store.</p><p>You know what it takes to be a team player and partner with a Store Manager to create a thriving retail business and culture. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. You thrive in environments where you get to problem solve, be creative and overcome challenges to achieve business metrics. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in improving all aspects of the store to ensure the store’s success within the recreational cannabis landscape.</p><p><b>Responsibilities</b></p><ul><li>Partner with the Store Manager to drive sales and brand awareness</li><li>Support with overseeing the store architecture and delegating duties accordingly</li><li>Support the Store Manager to ensure staff are engaged and decrease turnover</li><li>Assist in hiring and building strong internal pipelines through coaching</li><li>Deliver exceptional customer service and lead by example</li><li>Support in managing all in-store product and merchandise</li><li>Offer solutions to the Store Manager to build a strong business and culture</li><li>Seize opportunities to drive results and ensure operational excellence</li><li>Train and develop your team of retail sales staff; ensure staff are educated on all products</li><li>Build and cultivate lasting customer relationships and enable all staff members to do the same</li><li>Demonstrate strong time management and organization skills to keep priorities in focus</li><li>Effectively communicate needs and ideas to upper management in order to elevate the business</li><li>Meet sales targets and ensure the business achieves profitability by supporting the Store Manager in controlling costs (labour, supplies, inventory etc.)</li><li>Create relationships with local businesses and participate in community events</li><li>Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions</li><li>Enforce all company policies and programs, ensuring compliance</li><li>Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</li></ul><p><b>Qualifications</b></p><ul><li>Minimum 3-5 years in retail management</li><li>Resourceful, creative and solution-oriented</li><li>Ability to plan, prioritize and organize</li><li>A leader with a proven ability to train others and retain talent</li><li>Ability to analyze sales reports, identify business trends, and react quickly to the needs of the business</li><li>Strong floor leadership and coaching skills to develop and motivate a sales team</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Industry awareness and strong business acumen</li><li>Strong verbal and written communication skills and excellent organizational skills</li><li>You are passionate about cannabis and are excited to bring it to market for recreational purposes</li><li>You are open to feedback and coaching</li><li>You demonstrate high levels of integrity and personal responsibility</li><li>You are trustworthy and customer-oriented</li><li>Bonus points if you’ve worked in a regulated environment before</li></ul><p><b>Requirements</b></p><ul><li>Minimum age 19 years old or as specified by provincial government</li><li>Must be flexible with hours of work and be comfortable with ever changing duties</li><li>Can Sell certification required</li><li>Criminal background check required</li></ul><p><b>2161907 Alberta Ltd. (Brand Licence Holder Tokyo Smoke Ontario) welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</b></p><p>Reference ID: Assistant Store Manager</p><p>Job Types: Full-time, Permanent</p></div>","company":{"companyType":"Public/Established","name":"Tokyo Smoke","logoUrl":"/logos/tokyo-smoke-ef65ec3b0998a282472546b4626188cc.png"},"location":{"country":"Canada","address":"Milton, ON","city":"Milton","stateProvince":"ON"},"frontendLink":"/job-posting/tokyo-smoke/assistant-store-manager/e9c9a94ea11cadde3ffdd0a4da2d3f70","title":"Assistant Store Manager","hash":"e9c9a94ea11cadde3ffdd0a4da2d3f70","postingUrl":"https://ca.indeed.com/job/assistant-store-manager-395a8482232fbd0c"},{"employmentType":"Full-time, Permanent","postedOn":"6 days ago","description":"<div><p>In N Out Cannabis Discounter Cochrane will be a leading retail store providing top line products at highly competitive pricing.</p><p>Job Types: Full-time, Permanent</p><p>Salary: $15.00-$18.00 per hour</p><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Night shift</li><li>Weekends</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"In N Out Cannabis Discounter (Cochrane)"},"location":{"country":"Canada","address":"Cochrane, AB","city":"Cochrane","stateProvince":"AB"},"frontendLink":"/job-posting/in-n-out-cannabis-discounter-cochrane/cannabis-retail-store-assistant-manager/d772d8cf46f18dcd312090cc653779c2","title":"Cannabis retail store assistant manager","hash":"d772d8cf46f18dcd312090cc653779c2","postingUrl":"https://ca.indeed.com/job/cannabis-retail-store-assistant-manager-90c98330fa1de310"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>As our Assistant Store Leader, you aid Store Leaders in overseeing the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.</p><p>You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.</p><p>You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.</p><p><b>WHAT THE JOB ENTAILS:</b></p><p>Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.</p><p>Passion for driving results: You're an expert at driving sales and love coaching others how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you doing so with a \"service first\" mindset.</p><p>Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.</p><p>Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.</p><p><b>ABOUT YOU:</b></p><p>• You've previously led teams in a retail setting.</p><p>• You know how to drive success in yourself and others.</p><p>• You're available to work when our customers and team need you (evenings, weekends, and holidays).</p><p>• You love our products.</p><p>• You're as passionate about our company and culture as we are.</p><p>• You're at least 18 years of age.</p><p><b>ABOUT US:</b></p><p>• We're a values driven company that has genuine care for our team members.</p><p>• We value diversity and embrace different perspectives and your individuality.</p><p>• We strive to create a culture of growth, innovation and acceptance.</p><p>• We're a fast growing company with plenty of opportunities for development and career advancement.</p><p>• $14.50 per hour start rate + sales bonus eligible upon the completion of training</p><p>• Up to $250 per check cash advance through our third party scheduler Homebase</p><p>• We give up to 50% for team member discounts.</p><p>• We have great health benefits, vision, dental, 401(k) with company match.</p><p>CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, nor national origin and actively welcomes all candidates from any culture or background</p></div>","company":{"companyType":"Private/Established","name":"CBD Kratom","logoUrl":"/logos/cbd-kratom-98fe43798f968535e0f4eb1d3183896f.jpeg"},"location":{"country":"United States","address":"Dallas, TX, USA","city":"Dallas","stateProvince":"TX"},"frontendLink":"/job-posting/cbd-kratom/assistant-store-manager-knox-henderson/f594c7c00b4e3547c0d54381f4c1ba31","title":"Assistant Store Manager Knox/Henderson","hash":"f594c7c00b4e3547c0d54381f4c1ba31","postingUrl":"https://www.glassdoor.com/job-listing/assistant-store-leader-knox-henderson-cbd-kratom-JV_IC1139977_KO0,37_KE38,48.htm?jl=4167051478"},{"employmentType":"Full-time","postedOn":"15 days ago","description":"<div><p>The Lead Budtender (Sales Associate) – Key Holder is responsible for creating a world class customer experience for every customer. The role reports to the Store Manager works with store Budtenders (Lumenaries) in carrying out all retail operations in the store, including, but not limited to, register operations, customer service, store appearance and displays, and employee interactions, and by performing other functions as assigned.</p><p>By submitting your interest in this job, you agree to receive text notifications with additional steps to complete your job application. You will receive up to 6 messages from the number \"63879\". Message &amp; data rates may apply. Please refer to our privacy policy for more information.</p></div>","company":{"companyType":"Private/Established","name":"Lume Cannabis Co.","logoUrl":"/logos/lume-cannabis-co-b0fb0c3ba00939181834e5d76da4c783.png"},"location":{"country":"United States","address":"Troy, MI, USA","city":"Troy","stateProvince":"MI"},"frontendLink":"/job-posting/lume-cannabis-co/lead-budtender/933c6ffa4c1a5626076f8f04aa93e61a","title":"Lead Budtender","hash":"933c6ffa4c1a5626076f8f04aa93e61a","postingUrl":"https://www.linkedin.com/jobs/view/lead-budtender-at-lume-cannabis-co-2713507837"},{"postedOn":"4 days ago","description":"<div><div><div><b>DISPENSARY CO-MANAGER</b></div><div></div><div><br />The Dispensary Co-Manager is primarily responsible for the management, maintenance, and supervision of day-to-day retail operations activity of the dispensary location. The Dispensary Co-Manager will be responsible for interviewing, hiring, and training employees and is accountable for all aspects of managing the retail store. The Dispensary Co-Manager will ensure all associates adhere to the company mission statement and core values while maintaining high ethical standards and professionalism.</div><div></div><p><b><br />THE TEAM:</b></p><p>We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical grade cannabis formulations in the United States offering patients and customers premium, high-grade cannabis and related products.</p><div></div><div><b><br />WHAT YOU WILL DO</b></div><ul><li>Meets operational expectations and maintains high product quality standards by following and upholding all of the Beyond/Hello’s policies, procedures, and security protocols</li><li>Responsible for following Retail Operations Policy to ensure consistent store operations across all retail locations of The Beyond/Hello brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits</li><li>Interfaces with vendors, Purchaser, and Security personnel to coordinate the purchase of products, retail products in diversified markets.</li><li>Performs tracking functions to account for inventory, ordering, accounts payable, logistics and deliveries, and sales; May assist the corporate office in analyzing data for trends</li><li>Responsible for monitoring and using security cameras to maintain safety and security of facility; Ensuring regulatory compliance and upholding Beyond/Hello’s operations standards</li><li>Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, HIPPA compliance, all functions of operations, and acts as a resource for all staff members</li><li>Monitors overall retail sales and creates practical solutions to increase sales, including creation, implementation, and evaluation of promotions, discounts, and guest benefits</li><li>Responsible for inventory control; Performing all receiving, transferring, reporting, reconciling, and inventory management functions within our software.</li><li>Ensures cleanliness and organization of store, retail storage areas, office and store supplies, and any production areas of the facility; Oversees the stocking of retail items and supplies, and sanitization of all areas, including restrooms</li><li>Responsible for increasing sales and profitability, by ensuring efficient operations, utilizing cost-saving measures, increasing productivity and limiting discretionary spending</li><li>Responsible for overseeing team performance and the development, recruiting, training, and retention of high-caliber employees, including grooming staff for internal promotions and increased responsibility</li></ul><div></div><div><b><br />EDUCATION &amp; EXPERIENCE</b></div><div></div><ul><li><br />High School diploma or General Education Development (GED) required</li><li>Associate or Bachelor’s degree in any field preferred</li><li>Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality</li><li>Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience</li><li>Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.</li><li>High-level critical thinking, attention to detail, mathematical, language, and reasoning skills</li><li>Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling</li></ul><div></div><div><b><br />PHYSICAL REQUIREMENTS</b></div><div></div><ul><li><br />Constantly perform desk-based computer tasks</li><li>Frequently sitting and standing</li><li>Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds</li><li>Occasionally Twist/bend/stoop/squat, kneel/crawl</li><li>Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require</li><li>Complete any needed assistance including oversight and coverage outside of the assigned region as needed</li><li>An environment with moderate to loud noise level</li></ul><div></div><p><b><br />WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:</b></p><p>We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).</p><p><b>BONUS DUTIES YOU SHOULD UNDERSTAND:</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</p><p>Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.</p><p></p><p>AkWQlehw0F</p></div></div>","company":{"companyType":"Public/Established","name":"Jushi","logoUrl":"/logos/jushi-ed6167aca579d7078b5dae7a1c6fbaac.png"},"location":{"country":"United States","address":"Tyngsboro, MA 01879","city":"Tyngsboro","stateProvince":"MA"},"frontendLink":"/job-posting/jushi/dispensary-co-manager/acc502385b44900dcb1f5b0cfb030803","title":"Dispensary Co-Manager","hash":"acc502385b44900dcb1f5b0cfb030803","postingUrl":"https://www.indeed.com/job/dispensary-co-manager-6701457792750dff"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Quick Apply Full-time Part-time 20 hours ago Full Job Description Provisioning Center Budtender/Retail Associate Job Overview Department: Provisioning Center Location: Muskegon, MI. Reports To: Provisioning Center General Manger Company Description KAI Cannabis Co. is a fully integrated Cannabis company who is committed to the long- term success of its people and willingness to do whatever it takes to pioneer the cannabis market in the state of Michigan. From process and product innovation to market execution and everything in between, we are driven by a passion for leadership, a commitment to drive our people forward, and above all else, providing medical and recreational cannabis to consumers with the best possible products and experience. General Job Description Are you looking for a positive and customer-centric work culture? Then KAI may be just the opportunity for you! We are seeking fun, positive, hardworking and outgoing Retail Associates for our provisioning Center. As our company strives to provide unparalleled customer service, we look to have every member of our team be just as compassionate and passionate as we are. Having the drive and desire to learn and, in turn, educate our customers and the community about the budding cannabis industry is a must. In addition to driving sales, you will support the Provisioning Center's day-to-day operations, minding industry regulations and standards. Duties and Responsibilities Promote a genuine, comfortable and welcoming experience to all. Provide friendly, patient and knowledgeable customer service to our guests. Striving to best assist the customer as the leading tool to driving sales. Contribute to a positive, customer-centric work environment in line with KAI's policies and procedures Learn and maintain product and industry knowledge. To include, but not limited to; facility and company products and services, marijuana laws and regulations, product recommended consumption and dosage, product and strains variety and effects. Participate in location events, volunteering, and vendor days Comply with all established local, state and federal guidelines, procedures and laws. Properly verify and register paperwork, documentation and Identification for all consumers and patients Accurately always using and maintaining the point of sale (POS) and METRC Systems Responsible for accurate cash handling and related activities Update product menus as needed Monitor, restock, label and sticker product as needed/directed Communicate sales and deals and ensure accurate application. Understand, and uphold COVID related rules, and mandates in accordance with the state, and CDC guidelines upon entry. Execute reception responsibilities including; Answering phones, taking messages, and direct incoming calls to the correct individual. Assist in maintaining the cleanliness and organization of the property and workstations. Data entry, scanning, printing, and faxing documents. Ability to communicate clearly and effectively in all situations with customers and co-workers. Qualifications Customer Service Experience preferred High School diploma preferred Minimum of 21 years of age Must pass any and all required background checks Maintain a consistent warm and friendly personality Self-motivated Coachable and is receptive to feedback Ability to communicate and make connections with customers Comfortable and confident in making decisions and recommendations. Ability to manage time and prioritize tasks in a sometimes hectic work environment, while being detail-oriented and organized. Ability and desire to grow personal knowledge base (by direction and individually driven). Organized and Patient Ability to problem solve Works well with computers Knowledge of email, web search engines, Microsoft Word and Excel Experience handling cash transactions Ethical Conduct Personal Effectiveness/Credibility Global &amp; Cultural Awareness Valid driver's license and ability to successfully pass a Motor Vehicle Record background check. Non-Negotiable Behavior in the workplace includes; obeying the Company's rules, conduct effective communication, take responsibility, be accountable, show professionalism, and have trust and mutual respect for your team members at work. Working conditions &amp; Environment This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flex schedule, long hours, nights, weekend work and holiday availability. This position may require travel for new store openings or related operations. Physical requirements include the ability to bend down, open and move product and fixtures, lift up to 50 lbs. as needed, climb step stools and ladders, stand/walk for long periods at a time, and possess manual dexterity and hand-eye coordination. KAI Cannabis Co. is an equal opportunity employer. We celebrate diversity and are committed to creating a positive environment and culture for all or our team members. WIT offers an attractive and competitive compensation, benefit, and bonus programs consummate experience and performance. Job Types: Full-time, Part-time Pay: Up to $15.00 per hour Schedule: Monday to Friday Weekend availability Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Cannabis Retail: 1 year (Required) Work Location: One location Work Remotely: No Work Location: One location KAI Cannabis Co. is a fully integrated Cannabis company who is committed to the long- term success of its people and willingness to do whatever it takes to pioneer the cannabis market in the state of Michigan. From process and product innovation to market execution and everything in between, we are driven by a passion for leadership, a commitment to drive our people forward, and above all else, providing medical and recreational cannabis to consumers with the best possible products and experience. Are you looking for a positive and customer-centric work culture? Then KAI may be just the opportunity for you! We are seeking fun, positive, hardworking and outgoing Retail Associates for our provisioning Center. As our company strives to provide unparalleled customer service, we look to have every member of our team be just as compassionate and passionate as we are. Having the drive and desire to learn and, in turn, educate our customers and the community about the budding cannabis industry is a must. In addition to driving sales, you will support the Provisioning Center's day-to-day operations, minding industry regulations and standards. Quick Apply</p></div>","company":{"name":"KAI Cannabis Co."},"location":{"country":"United States","address":"Muskegon, MI, USA","city":"Muskegon","stateProvince":"MI"},"frontendLink":"/job-posting/kai-cannabis-co/budtender-retail-associate/85c37b70e0931ed2ac23afccfd3db4e0","title":"Budtender/Retail Associate","hash":"85c37b70e0931ed2ac23afccfd3db4e0","postingUrl":"https://muskegon-mi.geebo.com/jobs-online/view/id/922555278-budtender-retail-associate-/"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.Key Duties &amp; ResponsibilitiesSales Associate Support:Help hire great people, supervise and manage employees and ensure all employees have a valid Cannsell license.Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworkingCoach team members and provide positive and constructive feedback so that they grow professionallyTrain all team members on work procedures and policies so that everyone understands what's required to do a great jobMaintain written SOPs as changes to policy and/or regulations occur and ensure compliance among teamAssist in building a weekly staff schedule that complies with labor policiesBe accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflictsAchieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scoresStrong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.Sales and Customer Service:Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.Provide complaint resolution to ensure satisfaction of all customers and patientsUtilize customer and team member feedback to readily implement changes to improve the customer experienceExecute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotionRecommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotionsView sales reports and communicate with the team to identify sales trends and potential inventory requirementsTrack all employee and store sales daily to ensure optimal performanceAnalyze core metrics to better understand store performance in order to beat and exceed goalsUtilize approved employee incentives to drive sales and boost moraleAchieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviewsDaily Store Operations:Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recordingAssist AGCO with inventory, sales, and compliance auditsPerform all daily opening and closing proceduresImplement and oversee security, reporting and cash management procedures related to opening and closing the storeAbility to make schedules for staff and work on creating a sound work environment.Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.Ensure that the sales floor is adequately stocked at all timesKeep track of all expiring products and promote sales as neededCoordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliationsEnsure all expired/damaged/returned product is logged and disposed of according to regulationsAssist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.Provide daily correspondence via email and manager’s log, with the team members as neededComply with all HR policies, including confidentiality and non-disclosuresMaintain a clean and organized work environment.Qualifications and Requirements of an SM:Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.Bachelor's Degree preferred.5-6+ years of management experience in retail.Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.Sound knowledge of Cannabis plants and different strains of CannabisKnowledge of standards of Cannabis Retail stores set by AGCO.Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!Achievement-oriented and hard workingMust successfully pass an extensive background check.Organized, flexible, and empatheticDetail-oriented and proactiveExcellent leadership and management skillsStrong time management and prioritization skillsAbility to multi-task in a fast-paced, high-volume environmentStrong communicator who can present ideas clearlyStrong problem solving and decision-making skillsEntrepreneurial, collaborative, an extremely positive attitudeKnowledgeable about the cannabis industry and its policies and lawsAbility to work nights, holidays and weekends.Job Type: Full-time</p></div>","company":{"companyType":"Public/Established","name":"Canna Cabana","logoUrl":"/logos/canna-cabana-d415e8789842144474feaeb642028290.jpeg"},"location":{"country":"Canada","address":"Milton, NS","city":"Milton","stateProvince":"NS"},"frontendLink":"/job-posting/canna-cabana/retail-store-manager/d6210ed95614ed394a87558c58bc9c93","title":"Retail Store Manager","hash":"d6210ed95614ed394a87558c58bc9c93","postingUrl":"https://en-ca.whatjobs.com/jobs/Retail-Store-Manager/Milton/16464444"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"7 days ago","description":"<div><p><b>Company description</b></p><p>Village Buds is a neighbourhood cannabis store providing education and friendly, knowledgeable customer service to those who have developed a fresh curiosity and those with a discerning palate alike.</p><p><b>Job description</b></p><p>As the Store Managers right hand – you will work closely with the Store Manager by managing staff, overseeing operations and supporting our customer service model. Our ideal candidate should excel in environments where you problem solve and think outside of the box to overcome challenges and achieve business metrics while remaining compliant under AGCO guidelines. We are looking for a proven leader who is very passionate about their work with experience in retail management. You will lead our staff in maximizing our sales targets and be a brand ambassador for our store. You will manage the overall function and day-to-day retail store operations. You are a team player, and partner with the Store Manager to create a thriving retail business and positive environment.</p><p><b>Why join us: </b></p><ul><li>Great leadership and a positive inclusive team environment</li><li>Cross-training, continual learning, and opportunity for growth</li><li>Employee incentives programs and social events</li></ul><p><b>Requirements: </b></p><ul><li>19 years of age or older</li><li>CannSell Ontario Standard Certificate (prior to start date)</li><li>MUST have up to date background criminal check</li><li>Available to work flexible hours, including weekends, closing and holidays</li><li>Covid Vaccinated</li><li>Retail Management Experience</li><li>Work independently</li></ul><p><b>Qualifications: </b></p><ul><li>2+ years related experience in a retail sales/management, Cannabis preferred</li><li>Professionalism and the ability to communicate effectively with customers, staff, and vendors</li><li>Proven reliability and strong work ethics</li><li>The ability to build and cultivate lasting customer relationships and enable all staff members to do the same</li><li>A strong leader that drives results, develops talent and focuses on the customer</li><li>A strong sense of compliance by following policies and procedures and AGCO guidelines</li><li>Proficiency in handling cash and utilizing a POS system (additional training will be provided)</li><li>Technical skills including experience with Microsoft Office programs</li><li>Strong organization, problem-solving skills, and attention to detail</li><li>In-depth understanding of cannabis and the cannabis industry an asset</li><li>Professional, tidy appearance and good personal hygiene</li></ul><p>Village Buds is committed to providing a safe, healthy, and inclusive work environment that inspires respect. Village Buds. is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and LGBTQ2+ persons. We are committed to providing persons with disabilities equal opportunities and standards of goods and services and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable. Village Buds promises to provide the successful candidate with fair compensation, ongoing training and support, opportunities for promotion and professional growth and rewards for performance.<br />*</p><p>Reference ID: ASTMGR0901</p><p>Part-time hours: 25-50 per week</p><p>Application deadline: 2021-09-28</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: $20.00-$25.00 per hour</p><p>Benefits:</p><ul><li>Profit sharing</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul><p>COVID-19 considerations:</p><ul><li>Remote interview process</li><li>All customers are required to wear a mask.</li><li>Common work surfaces are sanitized regularly.</li><li>Plexiglass barriers installed at checkout counter</li><li>Masks provided for staff</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>Retail Management: 2 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Village Buds","logoUrl":"/logos/village-buds-0daf76a6cde51425d22993adb73fbb46.jpeg"},"location":{"country":"Canada","address":"Campbellville, ON","city":"Campbellville","stateProvince":"ON"},"frontendLink":"/job-posting/village-buds/assistant-store-manager/01e0b0956a1ad9174c312b98286fee78","title":"Assistant Store Manager","hash":"01e0b0956a1ad9174c312b98286fee78","postingUrl":"https://ca.indeed.com/job/assistant-store-manager-007f1f223e22fda9"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Assistant Pickup ManagerDescriptionRole Summary This position is designed to focus on delivering the ultimate patient experience through elevated patient servicestandards. This role is responsible for overseeing the efficient execution of online/pick-up order fulfillmentprocesses. The Assistant Pick-Up Manager will oversee the entire fulfillment team and support staff.Key Duties and ResponsibilitiesOversee the timely execution for processing all online/pick-up order fulfillment to meet the company standard of 2-hour or less.Responsible for department scheduling based on business needs.Establish processes and assign tasks that create an effective and efficient workplace based on business trend and work environmentPartner with the Dispensary Manager to provide coaching, training and development to fulfillment team that is focused on company/service standards and accountability to meeting team specific objectivesVerify team accuracy of order fulfillment through regular auditing of item descriptions, batch numbers, quantities, and all required order documents.Monitor all queues within the POS system; ensure timely processing and identify opportunitiesManage the cancellation process of all expired orders within the POS systemClosely monitor the patient transfer requests and partner with the Inventory Coordinator and Delivery Coordinator to ensure proactive processing and logistical strategies are executedMaintain strictest confidentiality in compliance with DOH and HIPAA guidelinesMaintain good working relationships with other dispensary operating areasAs needed, assist with oversight of daily operations and opening/closing duties.Perform any other tasks that have been assigned by management.Position RequirementsSKILLS AND QUALIFICATIONSMinimum of an associate degree is preferredMust be at least 21 years of ageMust have prior cash handling experienceManagement experience, preferably in retail and/or customer service area is a plusStrong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretionHighly motivated, confident, high-energy; flexible and adaptable to changing prioritiesAbility to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levelsStrong attention to detail; time-management, prioritization, and organizational skillsMust possess the ability to train, develop and evaluate a patient consultant teamMust possess excellent people skills and be able to communicate effectively with others in both verbal and written form.Must be computer literateMust possess the mental and physical capacities necessary to perform the job dutiesMust possess a valid driver's license and a clear driving recordMust be able to pass a level comprehensive background record check and drug screeningADDITIONAL MINIMUM QUALIFICATIONSMust be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistanceWORK SCHEDULE:40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.Equal Opportunity Employer l Trulieve Supports a Drug Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredyes PositionAssistant Pickup Manager DivisionTrulieve, INC Close Date8/31/2021 Post Internal Days10 Number of Openings1 Number Filled0 Exempt/Non-ExemptExempt Req NumberRET-21-01326 Open Date8/13/2021 LocationBoynton Beach EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Boynton Beach, FL, USA","city":"Boynton Beach","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/assistant-pickup-manager/84c57c26e4342e2e14d39f716bf7afc4","title":"Assistant Pickup Manager","hash":"84c57c26e4342e2e14d39f716bf7afc4","postingUrl":"https://www.recruit.net/job/assistant-jobs/715D34627C8C648A"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Summary</b></p><p>Our stores are where customers come to “experience cannabis”, and our Assistant Managers are vital to delivering customer service while offering a distinctive shopping experience that drives sales results. The Assistant Manager is primarily responsible for supporting the management, maintenance, and supervision of day-to-day retail operations activity of the dispensary location. Focus areas include Compliance and Digital Inventory, Customer Service (Retail Sales Floor), Customer Service (Retail Products), or Processing &amp; Physical Inventory. The Assistant Manager will oversee all employees of the dispensary location and assures daily business operations are conducted in accordance with company policies and procedures and state regulatory standards. Additional responsibilities of the Assistant Manager may include interviewing, hiring, and training employees, planning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints managing inventory, product and supply ordering, and resolving problems.</p><p><b>Essential Duties and Responsibilities</b></p><p>• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns</p><p>• Assists the Retail General Manager and Retail Operations Manager in all day-to-day operations</p><p>• Meets operational expectations and maintains high product quality standards by following and upholding all of The Green Solution policies, procedures and security protocols by adhering to the Retail Operations Policy Guide, Employee Manual, and all other TGS published materials</p><p>• Responsible for following Retail Operations Policy Guide to ensure consistent store operations across all retail locations of The Green Solution brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits</p><p>• Interfaces with vendors, Purchaser, and Security &amp; Transport personnel to coordinate purchase, delivery, and transfer of marijuana products, retail products, equipment and supplies; Ensuring par inventory levels are maintained at all times</p><p>• Responsible for monitoring all transactions and cash within the retail store, including preparing bank deposits, counting drawers and safe, making change for register coin safes, requesting coinage for vault, and performing record keeping duties related to all cash handling per TGS policy, as necessary</p><p>• Responsible for monitoring and using security cameras to maintain safety and security of facility; Ensuring regulatory compliance and upholding TGS operations standards</p><p>• Maintains knowledge of all strains of cannabis, edibles, concentrates, pre-rolls and accessories for sale in the dispensary</p><p>• Utilizes well-versed knowledge of cannabinoids and how they affect the body and acts as a resource for all onsite staff members</p><p>• Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, TGS policy and procedure, Colorado state regulations, HIPPA compliance, Colorado State Department of Health Regulations, all functions of operations, and acts as a resource for all onsite staff members</p><p>• Monitors overall retail sales and creates effective solutions to increase sales, including creation, implementation and evaluation of promotions, discounts, and guest benefits</p><p>• Responsible for ensuring quarterly marketing changes are executed; All in-store signage, promotional materials, menus, and/or any other marketing assets are implemented per TGS Plan-O-Gram and corporate design standards</p><p>• Provide General Manager coverage and performs duties and/or functions whenever GM is scheduled off, on vacation, or during break times or meal periods</p><p>• Responsible for inventory control and ensuring state mandated compliance; Performing all receiving, transferring, reporting, reconciling and inventory management functions daily</p><p>• Participate in corporate oversight of operations and compliance, providing documentation, assisting Compliance department with inventory counting and auditing, and reconciling variances in state mandated inventory tracking and POS system, according to TGS policies and Colorado state regulations</p><p>• Monitors sales floor for a variety of factors including but not limited to flow, staffing needs, quality of service, inventory changes, atmosphere, and security NT 9/21/2016 Vice President of Human Resources Job Description Page 2</p><p>• Responsible for executing The Green Solution Exchange Policy, and maintaining knowledge of accessories manufacturer warranties; Facilitating guest merchandise returns, issuing account credits, and ensuring guest retention by performing any reasonable accommodation to provide high-quality customer service</p><p>• Ensures guest merchandise returns do not negatively impact other guests or employee morale</p><p>• Provides outstanding, accurate customer service to guests by phone, answers phone with scripted greeting, appropriately answers or directs patient questions and concerns; providing information on available inventory, promotions, general information, and making product recommendations, as needed to support retail associate staff member</p><p>• Performs tracking functions to monitor call volume, sales, and other statistics; May assist in analyzing trends</p><p>• Provides training, education, and guidance to all Customer Service staff while acting as a leader and resource for information; Ensures the delivery of concierge-level quality of service</p><p>• Performs inventory management of marijuana products, accessories, and apparel; Merchandises, rotates, and displays items according to TGS policies, preventing the expiration of perishable items ? Ensures all items are correctly priced in POS system and have accurate price tags displayed on sales floor</p><p>• Abides by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and maintaining packaging and labeling standards; Ensuring security and health standards are met at all times</p><p>• Ensures cleanliness and organization of store, overseeing the stocking of retail items and supplies, sweeping and mopping, and restroom sanitization</p><p>• Ensures cleanliness and organization of retail storage areas, office and store supplies, and any production areas of facility</p><p>• Oversees the quality and rotation of marijuana sample jars and display flowers; Ensuring marijuana products are merchandised and sold according to TGS quality standards</p><p>• Acts as a liaison between the sales floor, processing staff, and Management, communicating vital information about inventory, staffing, and sales volume; Acts as an information filter, ensuring appropriate use of the Chain of Command;</p><p>• Responsible for actively listening, establishing rapport with staff and guests, resolving conflicts, and overall relationship building with staff, Management, and guests</p><p>• Leads and inspires staff to work as part of a team to ensure sales, guest-satisfaction, and compliance goals are met by designated timelines</p><p>• Adheres to The Green Solution security protocol and promotes safety for self, guests and coworkers</p><p>• Attends all meetings, as scheduled</p><p>• Fulfills job duties of any retail associate or support position, as needed, to compensate for staffing shortages, meal or break times, higher than normal sales volume, or to support general operations</p><p>• All other job duties as assigned</p><p>Qualifications Education</p><p>• High School diploma or General Education Development (GED) required</p><p>• Associate or Bachelor’s degree in any field preferred Training</p><p>• Must maintain current knowledge and adhere to all policy and regulations of The Department; Colorado State Department of Health, Health Insurance Portability and Accountability Act (HIPAA), and TGS Management</p><p>Required Skills &amp; Experience</p><p>• Excellent computer, mathematical, language and reasoning skills</p><p>• Bilingual skills a plus</p><p>• Retail, operations and/or sales experience</p><p>Preferred Skills &amp; Experience</p><p>• Knowledge of Colorado marijuana laws, The Department regulations, and Colorado State Department of Health regulations requirements; previous marijuana industry experience preferred with priority given to candidates with experience in Colorado licensed facilities</p><p>Other Requirements Physical Requirements</p><p>• Must be able to individually lift up to 25 lbs.</p><p>• Must be able to sit, stand, stoop, crouch, reach and lift for long periods of time Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions NT 9/21/2016 Vice President of Human Resources Job Description Page 3</p><p>Work Requirements</p><p>• Must be able to work in a retail environment with moderate to loud noise level</p><p>• Must be able to work in retail, manufacturing, or production facilities with moderate to loud noise level and changing working conditions. May require use of safety equipment or personal protective equipment, as needed</p><p>• Employee must meet and maintain the requirements of the Colorado Department of Health for employment in the dispensary center</p><p>• Must be able to pass criminal background check with NO prior felonies of any kind per DOH Administrative rules 11-850-17 Travel Requirements</p><p>• Occasionally requires local travel, as needed</p><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $55,000.00 per year (Base + Commission)</p><p>#INDHP</p></div>","company":{"website":"col-care.com","companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Aurora, CO, USA","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/columbia-care/tgs-retail-assistant-manager-a-columbia-care-company-aurora-co/fdc491ea75bfce77db67a1d955b8e910","title":"TGS Retail Assistant Manager (A Columbia Care Company)-Aurora, CO","hash":"fdc491ea75bfce77db67a1d955b8e910","postingUrl":"https://www.recruit.net/job/retail-assistant-manager-jobs/C61598EFD39F94B8"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Senior Manager, Store Operations Admin, Cannabis Operations</p><p>Management Band 3</p><p>At the Liquor Distribution Branch (LDB) our vision of 'Service. Relationships. Results.' is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of non-medical cannabis and beverage alcohol within the province, as well as the household retail brands of BC Cannabis Stores and BC Liquor Stores.</p><p>We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations - from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC's Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The LDB has been assigned to distribute, wholesale and sell non-medicinal cannabis inclusive of a government owned online channel with a mandate to support government's key priorities of protecting children and youth, ensuring health and safety standards, and keeping the criminal element out of the supply chain. Following legalization, the BCLDB began distribution and wholesale of cannabis, and operating BC Cannabis Stores in a growing number of locations across the province. Since 2018 the BC Cannabis Stores chain has grown to 25 locations with more growth planned all across the province. Cannabis operations within the BCLDB includes the Distribution, Merchandising, Retail Operations, Supply Chain, and Digital Operations departments.</p><p>The Senior Manager, Store Operations Admin leads and manages the development and implementation of systems to monitor and evaluate BCCS operational (including financial, inventory, human resources) performance relative to KPIs and leads change initiatives to enhance operational performance and profitability.</p><p>The Senior Manager fulfils a critical role, leading specific initiatives to enhance the operational performance and profitability of BCCS operations. The task is multifaceted and requires the application of a comprehensive knowledge of operations management and seasoned judgement skills to adapt best practices in performance management to the complex distributed network of retail stores that is the BCCS environment.</p><p>The Senior Manager works with a wide range of internal and external contacts, supervises a team, and collaborates with BCCS Managers and Regional Managers to achieve objectives.</p><p>A criminal record check is required.</p><p>Travel to BC Cannabis Stores across B.C. as required.</p><p>For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.</p><p>An eligibility list for permanent or temporary future opportunities may be established.</p><p><b>Position Requirements:</b></p><p><b>Education and Experience:</b></p><p>• Degree or diploma in business, operations management or equivalent discipline and a minimum of 3 years of recent, related experience*.</p><p><b>OR</b></p><p>• A combination of recent, related experience, education and training may be considered, i.e., a minimum of 5 years of recent, related experience* maybe be considered equivalent to the educational requirement.</p><p><b>• Recent, related experience must be within the past 5 years and must include leading and managing:</b></p><p>• financial planning, forecasting and budget management in a significant multi-unit retail business.</p><p>• the design, implementation, evaluation and monitoring of administrative/business processes to standardize operations and improve productivity/accountability.</p><p>• procurement and contract management.</p><p>• supervising a work unit.</p><p><b>Preference may be given to candidates with:</b></p><p>• experience enhancing operational performance in a union environment.</p><p>• experience in the alcohol beverage or cannabis industry.</p><p>• Experience facilitating seminars or courses in a corporate environment.</p><p><b>How to Apply &amp; Application Requirements:</b></p><p>In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description.</p><p>A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.</p><p>Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.</p><p>For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent &amp; Compensation at 604-252-8578.</p><p>Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to before the stated closing time, and they will respond as soon as possible to assist you.</p><p>NOTE: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Late applications will not be considered.</p><p>Job Category</p><p>Leadership and Management</p><p>Additional Information</p><p>80480 Job Profile B3 Sr Manager, Store Ops (Cannabis</p></div>","company":{"website":"bcldb.com","companyType":"Government","name":"BC Liquor Distribution Branch","logoUrl":"/logos/bc-liquor-stores-0b0a7e4c37734c591e05c3a8aca37857.jpeg"},"location":{"country":"Canada","address":"Burnaby, BC","city":"Burnaby","stateProvince":"BC"},"frontendLink":"/job-posting/bc-liquor-distribution-branch/band-3-senior-manager-store-operations-admin-cannabis/a9cff8326ee196bb0bbdf88912d71aeb","title":"BAND 3 - Senior Manager, Store Operations Admin, Cannabis...","hash":"a9cff8326ee196bb0bbdf88912d71aeb","postingUrl":"https://ca.bebee.com/job/20210920-af5eb2eafe8513ca8d48a0574c3e286c"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><div><div><p>Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</p><p><b>Key Duties &amp; Responsibilities</b></p><p>Sales Associate Support:</p><ul><li>Help hire great people, supervise and manage employees and ensure all employees have a valid Cannsell license.</li><li>Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</li><li>Coach team members and provide positive and constructive feedback so that they grow professionally</li><li>Train all team members on work procedures and policies so that everyone understands what's required to do a great job</li><li>Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</li><li>Assist in building a weekly staff schedule that complies with labor policies</li><li>Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</li><li>Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores</li><li>Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</li></ul><p>Sales and Customer Service:</p><ul><li>Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.</li><li>Provide complaint resolution to ensure satisfaction of all customers and patients</li><li>Utilize customer and team member feedback to readily implement changes to improve the customer experience</li><li>Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion</li><li>Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions</li><li>View sales reports and communicate with the team to identify sales trends and potential inventory requirements</li><li>Track all employee and store sales daily to ensure optimal performance</li><li>Analyze core metrics to better understand store performance in order to beat and exceed goals</li><li>Utilize approved employee incentives to drive sales and boost morale</li><li>Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews</li></ul><p>Daily Store Operations:</p><ul><li>Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</li><li>Assist AGCO with inventory, sales, and compliance audits</li><li>Perform all daily opening and closing procedures</li><li>Implement and oversee security, reporting and cash management procedures related to opening and closing the store</li><li>Ability to make schedules for staff and work on creating a sound work environment.</li><li>Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</li><li>Ensure that the sales floor is adequately stocked at all times</li><li>Keep track of all expiring products and promote sales as needed</li><li>Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</li><li>Ensure all expired/damaged/returned product is logged and disposed of according to regulations</li><li>Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</li><li>Provide daily correspondence via email and manager’s log, with the team members as needed</li><li>Comply with all HR policies, including confidentiality and non-disclosures</li><li>Maintain a clean and organized work environment.</li></ul><p><b>Qualifications and Requirements of an SM:</b></p><ul><li>Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.</li><li>Bachelor's Degree preferred.</li><li>5-6+ years of management experience in retail.</li><li>Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.</li><li>Sound knowledge of Cannabis plants and different strains of Cannabis</li><li>Knowledge of standards of Cannabis Retail stores set by AGCO.</li><li>Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!</li><li>Achievement-oriented and hard working</li><li>Must successfully pass an extensive background check.</li><li>Organized, flexible, and empathetic</li><li>Detail-oriented and proactive</li><li>Excellent leadership and management skills</li><li>Strong time management and prioritization skills</li><li>Ability to multi-task in a fast-paced, high-volume environment</li><li>Strong communicator who can present ideas clearly</li><li>Strong problem solving and decision-making skills</li><li>Entrepreneurial, collaborative, an extremely positive attitude</li><li>Knowledgeable about the cannabis industry and its policies and laws</li><li>Ability to work nights, holidays and weekends.</li></ul><p>Job Type: Full-time</p></div></div></div>","company":{"companyType":"Public/Established","name":"Canna Cabana","logoUrl":"/logos/canna-cabana-d415e8789842144474feaeb642028290.jpeg"},"location":{"country":"Canada","address":"Milton, ON","city":"Milton","stateProvince":"ON"},"frontendLink":"/job-posting/canna-cabana/retail-store-manager/9f67c396f9e14170139e2f24726c9bfc","title":"Retail Store Manager","hash":"9f67c396f9e14170139e2f24726c9bfc","postingUrl":"https://ca.indeed.com/job/retail-store-manager-4c5c98460045078f"},{"postedOn":"3 days ago","description":"<div><div><p><b>Store Manager</b></p><p><b>Reports To:</b> District Manager</p><p><b>Direct Reports:</b> 6-20, non-exempt</p><p><b><br />Groundworks Industries</b></p><p>Groundworks Industries is home to a family of retail brands that seek to provide knowledgeable, and artful experiences set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.</p><p>To be successful in this role, you'll want to bring a wealth of customer experience to the table and either a passion for, or genuine curiosity about cannabis. You would manage a team of 4-8 Sales Associates and have an Assistant Manager and Intake Specialist on your team. With the support of our back-office GW Services team, Store Managers are empowered to train and develop their staff and drive performance for their store.</p><p>Our stores span from the Oregon Coast to as far east as Gresham. We are currently soliciting applicants for Store Manager roles in the Portland-Metro area. Please specify your geographic interests in your application.<br /></p><br /><p><b>Store Manager Job Description</b></p><p>The <i>Store Manager</i> is accountable for overseeing the daily operations of a cannabis retail dispensary while cultivating a strong group of professionals through training, mentoring, and development. The Store Manager is responsible for driving sales while maintaining a high level of service in a distinctive environment.</p><p>Informed by a 'Balanced Scorecard' approach equally emphasizing <i>People, Process/Technology, Customer</i> and <i>Finance</i> the Store Manager serves as a business unit owner, overseeing the performance of their location and supporting their team in delivering exemplary customer service experiences to all customers.</p><p>This is accomplished by way of a respectful, constructive and energetic style guided by Groundworks' core values and long-range objectives.</p><p>The <i>Store Manager</i> is accountable for four primary areas or responsibility:</p><p><b>People</b> developing and leading strong talent, developing training and team engagement for a group of cannabis professionals.</p><p><b>Process and Technology</b> being a steward of operational excellence and ensuring compliant practices in a highly-regulated industry.</p><p><b>Customer</b> fostering a customer-first environment that is welcoming to people from all walks of life.</p><p><b>Finance</b> - leading your team in developing business acumen and understanding how their actions impact the financial stability of their shop and contribute to organizational goals.<br /></p><br /><p><b>Required Qualifications</b></p><ul><li>High School Graduate or equivalent</li><li>Minimum of 4 years of retail experience</li><li>3+ years' experience in a managerial role</li><li>Maintains open availability including nighttime, daytime, weekends, and holidays</li><li>In depth experience in performance management, hiring, and training</li><li>Excellent written and oral communication skills</li><li>Strong organizational, planning, and time management skills</li><li>Solid and efficient problem-solving skills</li><li>Excels in financial and business analysis</li><li>Ability to give and receive constructive feedback in an efficient, meaningful and timely manner</li><li>Ability to teach others processes and ensure team members understand implications of decisions</li><li>Ability to remain positive even when faced with tough situations</li><li>Familiarity with BioTrack, Flowhub METRC, and/or web-based sales applications</li><li>Proficient in Microsoft and Adobe</li><li>Must have reliable transportation</li><li>Hold a valid Marijuana's Handlers Permit</li><li>Must be and remain compliant with all legal and company regulations required for working in the retail cannabis space</li><li>Must be 21 years of age or older</li></ul><ul><li>Have interest in the cannabis industry and be culturally aligned with Groundworks' mission</li></ul><p><b></b></p><p><b>Physical Requirements</b></p><ul><li>Ability to stand, walk, sit and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases</li><li>Ability to push, pull and carry up to 50 pounds multiple times daily</li><li>Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.</li><li>Absent conditions that would prevent the occasional use of PPE such as safety glasses, dust masks, etc.</li><li>Ability to sit at a desk and work at a computer for several contiguous hours</li><li>Ability to drive a motor vehicle for several hours contiguously</li></ul></div></div>","company":{"companyType":"Private/Established","name":"Groundworks Industries","logoUrl":"/logos/groundworks-industries-144f74640cec583f7d395ef64ed45039.png"},"location":{"country":"United States","address":"Tigard, OR 97223","city":"Tigard","stateProvince":"OR"},"frontendLink":"/job-posting/groundworks-industries/store-manager-groundworks-industries/89aec0a81815151eac77b552a313d0c7","title":"Store Manager - Groundworks Industries","hash":"89aec0a81815151eac77b552a313d0c7","postingUrl":"https://www.indeed.com/job/store-manager-groundworks-industries-4313b2558cdc3fe5"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p>As our Assistant Store Leader, you aid Store Leaders in overseeing the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.</p><p>You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.</p><p>You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.</p><p><b>WHAT THE JOB ENTAILS:</b></p><p>Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.</p><p>Passion for driving results: You're an expert at driving sales and love coaching others how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you doing so with a \"service first\" mindset.</p><p>Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.</p><p>Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.</p><p><b>ABOUT YOU:</b></p><p>• You've previously led teams in a retail setting.</p><p>• You know how to drive success in yourself and others.</p><p>• You're available to work when our customers and team need you (evenings, weekends, and holidays).</p><p>• You love our products.</p><p>• You're as passionate about our company and culture as we are.</p><p>• You're at least 18 years of age.</p><p><b>ABOUT US:</b></p><p>• We're a values driven company that has genuine care for our team members.</p><p>• We value diversity and embrace different perspectives and your individuality.</p><p>• We strive to create a culture of growth, innovation and acceptance.</p><p>• We're a fast growing company with plenty of opportunities for development and career advancement.</p><p>• $14.50 per hour start rate + sales bonus eligible upon the completion of training.</p><p>• Up to $250 per check cash advance through our third party scheduler Homebase</p><p>• We give up to 50% for team member discounts.</p><p>• We have great health benefits, vision, dental, 401(k) with company match.</p><p>CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, nor national origin and actively welcomes all candidates from any culture or background</p></div>","company":{"companyType":"Private/Established","name":"CBD Kratom","logoUrl":"/logos/cbd-kratom-98fe43798f968535e0f4eb1d3183896f.jpeg"},"location":{"country":"United States","address":"Dallas, TX, USA","city":"Dallas","stateProvince":"TX"},"frontendLink":"/job-posting/cbd-kratom/assistant-store-manager-irving/e1c494111394a0bdefed6dfeec88a2ca","title":"Assistant Store Manager Irving","hash":"e1c494111394a0bdefed6dfeec88a2ca","postingUrl":"https://www.recruit.net/job/assistant-store-manager-jobs/2E399E9C14021A29"},{"employmentType":"Full-time, Permanent","postedOn":"5 days ago","description":"<div><p><b>JOB OVERVIEW</b></p><p>We are looking for a passionate, motivated and driven Retail Manager to join our cannabis store. The Store Manager will be responsible for creating a positive and engaging atmosphere for customers while driving sales, monitoring inventory, and managing a team of budtenders and keyholders. An in-depth understanding of AGCO store guidelines, reporting requirements OCS ordering process will be required.</p><p><b>-</b></p><p><b>Responsibilities</b></p><ul><li>Oversee the full operations of a single retail location</li><li>Encourage and onboard new cannabis sales associates and develop positive working environment and train them on how to properly educate customers in a compliant manner</li><li>Work closely with the Director of Operations to produce business results across the board</li><li>Develop key performance indicators for various functions and tasks throughout the store and implement sales targets and produce top-performing sales</li><li>Maintain clean and organized working environment that adheres to company standards and brand messaging</li><li>Conduct weekly inventory and reporting, assist with audits and monitor market trends</li><li>Train staff on inventory management as well as cash handling procedures and rules and operation of the Point of Sale (POS) system</li><li>Implement store guidelines and company policies and ensure staff adhere to best practices such as loss prevention, security policies, discounts, returns etc.</li><li>Conduct employee performance reviews regularly and maintain employee records</li><li>Ensure safety and satisfaction of all customers and staff</li><li>Liaise with law enforcement, AGCO Inspectors, landlords and local community as needed</li><li>Other duties as assigned</li></ul><p><b>-</b></p><p><b>Qualifications / Requirements</b></p><ul><li>3+ years as a Store Manager or General Manager of a high-volume retail or restaurant operation</li><li>CannSell Standard certified (Required)</li><li>Retail Manager Licence Holder (Preferred)</li><li>Experience Utilizing POS and Inventory Management System</li><li>Previous cannabis retail store management experience an asset</li><li>Experience in the hospitality/restaurant industry considered an asset</li><li>Excellent communication and organizational skills</li><li>Strong commitment to customer service</li><li>Ability to work in and adapt to a highly regulated industry</li><li>Flexible schedule; able to work evenings, weekends and statutory holiday</li></ul><p>-</p><p>NOTE: The chosen applicant will be required to submit a criminal record and reference checks. All offers of employment are conditional on the receipt of satisfactory results. You must be eligible to work in Canada. Responsibilities and the job title may change overtime due to the flexible nature of the role</p><p>Job Types: Full-time, Permanent</p><p>Salary: $50,000.00-$60,000.00 per year</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>Retail Management: 2 years (preferred)</li><li>cannabis industy: 1 year (preferred)</li></ul><p>Licence/Certification:</p><ul><li>Retail Manager Licence (preferred)</li></ul></div>","company":{"name":"Cannabis Store"},"location":{"country":"Canada","address":"Aurora, ON","city":"Aurora","stateProvince":"ON"},"frontendLink":"/job-posting/cannabis-store/store-manager/13c80981490f92f3f0d55e617ac6abd0","title":"Store Manager","hash":"13c80981490f92f3f0d55e617ac6abd0","postingUrl":"https://ca.indeed.com/job/store-manager-62463affcbf7d5d8"},{"postedOn":"4 days ago","description":"<div><div><p><b>Company Overview</b></p><br /><p></p><p>Unity Cannabis is a modern licensed retailer of recreational cannabis and we’re opening up new stores throughout BC. Our next location will be located in Penticton, British Columbia. This is an open call to submit an expression of interest in joining the Unity Cannabis family as our new <b>Retail Store Manager</b> for the Penticton Location. We want to be the best, and if you're up for the task we'd love to have you on our team.</p><br /><p></p><p>Click on the company website to learn more - https://www.unitycannabis.ca/</p><br /><p></p><p><b>Position Summary</b></p><p></p><p><br />The position of <b>Retail Store Manager</b> is responsible for the day-to-day operations. This is a full-time position, operating a provincially licensed recreational retail cannabis store. The Manager is responsible for developing and implementing operational plans, developing annual store budgets, controlling employment costs, and analyzing reports. The Manager is expected to contribute to establish and improve the Cannabis Store image through the implementation and maintenance of policies. The Manager is responsible for the hiring, training, and development of staff, scheduling assignments, participating as required in all store duties as well as handling labour relations issues for the work unit.</p><br /><p></p><p><b>Main Duties/Responsibilities</b></p><br /><p></p><ul><li>Experience managing a team of up to 10 people</li><li>Strong organization skills and attention to detail</li><li>Developed skillset focused on managing people, financials/budgets, and overall room integrity</li><li>Prior experience with running operations including but not limited to scheduling, payroll, recruitment/training, managing point of sale, and cash management</li><li>Following all operational rules, regulations, policies, and procedures</li><li>Ensuring the satisfaction of all customers with the retail experience, focusing on increasing customer loyalty</li><li>Maintaining in-depth knowledge of all strains and products in-store inventory as well as industry-wide product knowledge</li></ul><br /><p></p><p><b>Required Skills and Qualifications</b></p><p></p><ul><br /><li>Minimum 19+ years of age</li><li>Prior retail or customer service experience is required</li><li>Must be detail-oriented, with a proven commitment to excellence in service delivery</li><li>Cannabis knowledge or interest in requiring cannabis knowledge is required</li><li>Must obtain Provincial Worker Security Verification</li></ul><br /><p></p><p><b><i>Deadline for Applications: </i></b><b><i>Open until filled</i></b></p><br /><p></p><p>**We appreciate your interest in working with us; however, only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in our organization! We encourage you to watch out for future opportunities on our website &amp; social media platforms.</p></div></div>","company":{"companyType":"Government","name":"Williams Lake First Nation","logoUrl":"/logos/williams-lake-first-nation-591cb886e4b7501f4db6f2e2b0643288.jpeg"},"location":{"country":"Canada","address":"Penticton, BC","city":"Penticton","stateProvince":"BC"},"frontendLink":"/job-posting/williams-lake-first-nation/retail-store-manager-unity-cannabis-penticton/ab5cf977ec91ffd18b4c45852583a4a2","title":"Retail Store Manager, Unity Cannabis Penticton","hash":"ab5cf977ec91ffd18b4c45852583a4a2","postingUrl":"https://ca.indeed.com/job/retail-store-manager-unity-cannabis-penticton-e49049cd7ead8ae9"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p>Cannabis Store Manager (Medical and Recreational Cannabis)</p><p>Owosso, MI</p><p>Oz Cannabis is the retail branch of one of Michigan's largest growing vertically integrated cannabis companies. Its latest store will be opening in in Owosso's Downtown Historic District, serving both the medical and recreational market.</p><p>Oz Cannabis is looking for the right leadership team to lead their brand new Owosso store, which will be its fifth retail location in Michigan.</p><p>The manager is responsible for handling the day-to-day operations in accordance with state, local, and regulatory compliance standards.</p><p>The manager must provide support to his or her's team by by managing schedules, training, implementing policy and procedure, and keeping up to date with the latest industry trends and information.</p><p>1-2 years of experience in retail management in the marijuana industry is required. The manager must have a thorough understanding of METRC and MRA compliance as applicable to company operations.</p><p>Core Job Duties</p><p>Identify and remove bottlenecks in operations Ensure there is proper communication between assigned location and leadership Use store data to make informed decisions Conduct Monthly Team Meetings Assist employees with sales rushes Monitor and train employees to be more sales oriented Ensure all SOPs are being followed correctly by all employees and ensure accountability and reporting Receive product from vendors Hire employees as needed and process all new hire paperwork and background checks Conduct employee training Discipline and remove substandard employees Discipline employees when appropriate Ensure customer service is at the highest level Resolve customer service issues when problems arise from live feedback from customers or poor reviews on online listings Test employees on product knowledge Increase phone sales and up-selling Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations</p><p><b>Qualifications</b></p><p>High school education or equivalent experience 2+ years' store management experience in cannabis operations Customer centric with a positive attitude</p><p><b>Job Type:</b></p><p>Full-time</p><p><b>Pay:</b></p><p>$30,000.00 - $50,000.00 per year</p></div>","company":{"companyType":"Private/Established","name":"MGMT 10","logoUrl":"/logos/managment-10-85faf020bd48a185137936a37b6d3766.jpeg"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/mgmt-10/cannabis-store-manager/51496b6bae06cafd4f56d9f9a7caf86a","title":"Cannabis Store Manager","hash":"51496b6bae06cafd4f56d9f9a7caf86a","postingUrl":"https://us.bebee.com/job/20210915-f817869f08be4b8db57984522566ed09"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p><b>Duties/Responsibilities:</b></p><p><b>Support and Management:</b></p><p>• Responsible for managing dispensary staff, schedules, inventory, and patient/customer relations.</p><p>• Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations.</p><p>• Responds to all staff questions, concerns or suggestions.</p><p>• Resolves any conflict immediately.</p><p>• Responsible for delegating tasks to Advisors in order to maintain a compliant and clean facility.</p><p>• Coordinates with the upper management to ensure accurate information is communicated to dispensary staff.</p><p>• Managing and implementing training on point of sales (POS) system.</p><p><b>Customer Service:</b></p><p>• Provides superior customer service for vendors, patient/customers and caregivers.</p><p>• Responds to all patient/customer complaints, requests, concerns, suggestions.</p><p>• Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries.</p><p><b>Reports, Documentation and Profitability:</b></p><p>• Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State and the standards set by Company.</p><p>• Ensures accuracy in daily, weekly, and monthly recaps and reporting from sales data and patient counts.</p><p>• Provide regular inventory, sales and profitability reports to the Management Team as requested.</p><p>· Performs other duties.</p><p><b>Physical Requirements:</b></p><p>· Prolonged periods standing and walking throughout facility.</p><p>· Must be able to lift up to 25 pounds at times.</p><p>· Must be able to bend, lift, stretch, climb, and crawl to access products.</p><p>· Must be able to perform work in a variety of weather conditions.</p><p>• ** To be considered for the position, you must complete the assessments.***</p><p><b>Must haves:</b></p><p><b>Education and Experience:</b></p><p>· To remain compliant with state law, you must be 21 years of age or older.</p><p>· Associate’s degree in business, management, or related field.</p><p>· 1 year of management experience.</p><p>· 2 years of customer service/fast paced retail environment.</p><p><b>Skills/Abilities:</b></p><p>· Excellent verbal and written communication skills.</p><p>· Excellent interpersonal and customer service skills.</p><p>· Entrepreneurial spirit with attention to detail.</p><p>· Demonstrates ability and experience in managing high-volume, scaling industries.</p><p>· Strong organizational and execution skills.</p><p>· Ability to juggle multiple priorities.</p><p>· Developed leadership skills and the ability to coach and mentor employees.</p><p>· Ability to maintain composure under pressure.</p><p>· Proficient with Microsoft Office Suite or related software.</p><p><b>Desired Qualifications:</b></p><p>· 3 years of management experience.</p><p>· Michigan cannabis knowledge and understanding of cannabis products preferred.</p><p>• ** To be considered for the position, you must complete the assessments.***</p><p><b>Rewards:</b></p><p>· Competitive wage.</p><p>· Health insurance for full-time employees (30% employee responsibility, 70% employer responsibility).</p><p>· Dental, and vision insurance for full-time employees (100% employee responsibility).</p><p>· Paid Time Off accruals for full-time employees.</p><p>· Paid Holidays for full-time employees.</p><p>Job Type: Full-time</p><p>Pay: $16.00 per hour</p><p><b>Benefits:</b></p><p>• Dental insurance</p><p>• Employee discount</p><p>• Health insurance</p><p>• Paid time off</p><p>• Vision insurance</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Monday to Friday</p><p>• Weekend availability</p><p><b>Application Question(s):</b></p><p>• To remain complaint with State law, applicants must be over the age of 21. Are you over the age of 21?</p><p><b>Education:</b></p><p>• Associate (Preferred)</p><p><b>Experience:</b></p><p>• Supervising Experience: 1 year (Preferred)</p><p>• Customer Service/Fast Paced Environment: 2 years (Preferred)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p><p>Work Location: One location</p></div>","company":{"name":"Consume Cannabis Co"},"location":{"country":"United States","address":"Alma, MI, USA","city":"Alma","stateProvince":"MI"},"frontendLink":"/job-posting/consume-cannabis-co/floor-supervisor-alma/7aabb2b453cf42e78f13bd5cb3bb3015","title":"Floor Supervisor - Alma","hash":"7aabb2b453cf42e78f13bd5cb3bb3015","postingUrl":"https://www.salary.com/job/consume-cannabis-co/floor-supervisor-alma/3cb22997-7546-4dfa-8cfa-6402d940ce96"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p><b>Job Description</b></p><p><b>JOB PURPOSE:</b></p><p>The Assistant Manager leads day-to-day retail operations. Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.</p><p><b>KEY DUTIES AND RESPONSIBILITIES:</b></p><p>• Leads all recreational and medical cannabis sales operations</p><p>• Leads daily store opening and closing procedures</p><p>• Assists Store Manager with leading goals and objectives throughout daily operations</p><p>• Provides escalated guidance to customers as needed including resolving customer complaints</p><p>• Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance.</p><p>• Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations</p><p>• Performs daily cash verifications and recordings</p><p>• Leads intake of deliveries, transfers, and inventory management</p><p>• Greets and checks in customers and patients</p><p>• Engages with patients and customers to understand their wellness needs and recommends products</p><p>• Educates customers and patients on benefits of cannabis products</p><p>• Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting</p><p>• Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products</p><p>• Enters or modifies customer/patient information in POS System</p><p>• Assists with managing team schedules to ensure proper coverage</p><p>• Assists with ordering supplies</p><p>• Assists with store audits</p><p>• Secures and organizes all patient files</p><p>• Other duties as assigned</p><p><b>REQUIRED QUALIFICATIONS:</b></p><p>• 2 years of customer service and/or sales experience</p><p>• 1 year of cannabis industry experience</p><p>• High school diploma, GED, or equivalent education</p><p>• Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge</p><p>• Strong verbal communication skills</p><p>• Strong customer service skills</p><p>• Strong critical thinking and problem solving skills</p><p>• Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel</p><p>• Knowledge of METRC</p><p>• Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations</p><p><b>PREFERRED QUALIFICATIONS:</b></p><p>• Experience with Cova POS system</p><p>• Supervisory or lead experience in a retail environment</p><p><b>PHYSICAL REQUIREMENTS:</b></p><p>• Sitting and/or standing for extended periods of time</p><p>• Ability to lift up to 50 lbs. and push/pull up to 100 lbs</p><p>• Ability to sit, stand, stoop, stretch, walk, bend, twist, reach, perform repetitive motions, and carry boxes or items</p><p><b>COMPENSATION DETAILS:</b></p><p>• Pay Range: $16.50 to $18.50; actual pay will be determined based on qualifications</p><p>• Cash Tip Eligible</p><p>• Bonus Eligible</p><p>• Accrue paid time off (PTO) immediately; starting at 2.5 weeks per year</p><p>• Health, Dental, and Vision insurance plans available</p><p>• Supplementary insurance plans available including Life, Disability, Accident, and Critical Illness</p><p>• 401k and ROTH 401k plans</p><p>Powered by JazzHR</p><p>7CxoAtAwKR</p></div>","company":{"companyType":"Private/Established","name":"Native Roots","logoUrl":"/logos/native-roots-527218704d7f51985fb91ca1e5146d6b.jpeg"},"location":{"country":"United States","address":"Maybell, CO, USA","city":"Maybell","stateProvince":"CO"},"frontendLink":"/job-posting/native-roots/assistant-store-manager-vail/b8c9c729aa75bf53b22646f7fc4f6494","title":"Assistant Store Manager - Vail","hash":"b8c9c729aa75bf53b22646f7fc4f6494","postingUrl":"https://www.ziprecruiter.com/c/Native-Roots/Job/Assistant-Store-Manager-Vail/-in-Maybell,CO?jid=b72da0c3b7b0cfe7"},{"employmentType":"Full-time","postedOn":"9 days ago","description":"<div><p><b>Job Description</b></p><p>The ASM is primarily responsible for working collaboratively with the Store Manager, and independently when the Store Manager is not on-site, to manage, maintain and supervise day-to-day retail operations at the dispensary location. The Assistant Store Manager upholds customer service, company values, and culture of the brand making the customer a priority of every interaction.</p><p>This position supports by leading the daily operations of the store, including but not limited to the following duties: knowledge and compliance of laws, ordering, e-commerce, fulfillment, to-go, sales and revenue, cash handling processes, financial reporting, inventory management, customer experience, and regulatory compliance. In addition, this position is responsible for opening and closing duties, supporting personnel management and ensuring the store, to-go services, and fulfillment are running smoothly.</p><p>Key Duties &amp; Responsibilities</p><p>• Leads, motivates, and inspires the retail team Coaches employees to create a customer-centric environment resulting in a memorable and positive customer experience.</p><p>• Delivers exceptional customer service by observing, listening, interacting, and following-up with customers to ensure satisfaction. Works proactively to solve customer complaints and concerns.</p><p>• Builds and increases customer retention, fostering strong relationships, and developing brand awareness and loyalty.</p><p>• Utilize customer and team member feedback to readily implement changes to improve the customer experience.</p><p>• Execute dispensary selling strategies through collaboration with marketing related to incentives, displays, and internal and external promotion.</p><p>• Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions.</p><p>• View sales reports and communicate with the team to identify sales trends and potential inventory requirements.</p><p>• Analyze core metrics to better understand store performance in order to meet and exceed goals.</p><p>• Utilize approved employee incentives to drive sales and boost morale.</p><p>• Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews.</p><p>• Maintain store compliance with all local, state and federal regulations.</p><p>• Assist SM in all required reporting, paperwork, and state tracking system recording.</p><p>• Assist state and local government auditors and law enforcement with inventory, sales, and compliance audits when SM is not present.</p><p>• Perform all daily opening and closing procedures.</p><p>• Implement and oversee security, reporting and cash management procedures related to opening and closing the store.</p><p>• Be responsible for facility maintenance and troubleshooting as necessary including proper upkeep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</p><p>• Ensure that the sales floor is adequately staffed at all times.</p><p>• Keep track of all expiring products and promote sales as needed.</p><p>• Coordinate with SM and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations.</p><p>• Ensure all expired/damaged/returned products are logged and disposed of according to regulations.</p><p>• Provide daily correspondence via email with the SM and team members as needed.</p><p>• Adheres to all Northeast Alternatives Policies and Procedures.</p><p>• Maintain a clean and organized work environment.</p><p>• Other duties as assigned.</p><p><b>Qualifications:</b></p><p>• 1+ years Cannabis industry experience preferred</p><p>• 2+ years in high-volume retail management of a staff of 10+ team members</p><p>• Full-time (40 Hours per week). Must be available 7 days a week in the morning, afternoon, and evening.</p><p>• High School Graduate or equivalent.</p><p>• Experience in a leadership role, assistant management, communication, and training skills in a customer-centric retail environment.</p><p>• Previous assistant store management experience preferred</p><p>• Must have reliable transportation.</p><p>• Strong interpersonal, verbal, and written communication skills.</p><p>• Good planning, organizational, and time management skills.</p><p>• Ability to lead, delegate, and motivate staff.</p><p>• Ability to maintain composure under pressure.</p><p>• Must be 21+</p><p>• Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes.</p><p>• Ability to lift up to 75 lbs. and push/pull up to 100 lbs.</p><p>Job Type: Full-time</p><p>Company Description</p><p>We are excited about what the Northeast Alternatives (NEA) family has accomplished since opening in June 2019. Whether it's the way we run our business, make our products, or help our customers, we are guided by the principle of making a positive difference in the world. We care for our employees and customers - it's what we're known for. It is why NEA is a great place to start or continue building your career in the exciting new cannabis industry</p></div>","company":{"name":"Northeast Alternatives, Inc."},"location":{"country":"United States","address":"Coldwater, MI, USA","city":"Coldwater","stateProvince":"MI"},"frontendLink":"/job-posting/northeast-alternatives-inc/assistant-store-manager-dispensary/ecfc9331cea70358b4a0e9b41b6bb015","title":"Assistant Store Manager Dispensary","hash":"ecfc9331cea70358b4a0e9b41b6bb015","postingUrl":"https://www.ziprecruiter.com/c/Northeast-Alternatives,-Inc./Job/Assistant-Store-Manager-Dispensary/-in-Coldwater,MI?jid=1a1d7f672ab2ba1e"},{"postedOn":"5 days ago","description":"<div><div><div><p><b>WHO YOU ARE</b></p><p>The Emjay team is made up of hard-working, innovative, collaborative, and creative individuals who are passionate about expanding access to cannabis and are committed to building a more equitable cannabis industry as legalization efforts move forward.</p><p>We're looking for disciplined cannabis enthusiasts who can't learn enough about this awe-inspiring plant and are endlessly passionate about sharing its benefits with as many people as possible.</p><p>If you geek out hard on the latest developments in terp testing, love explaining the difference between live resin and live rosin, and have been known to get into a good-natured debate about the nuances of THC percentages, we want to hear from you.</p><p>Years of expertise isn't a must for every position we offer, but enthusiasm and a willingness to learn are.</p></div><p>As store manager, you will manage the department managers at our Flagship Dispensary on Fairfax. Your primary focus will be to hire and train each and every employee on-site to provide best-in-class customer service.</p><p>You will bring with you the experience to coach the sales team on customer engagement, up-selling, and retention strategies.</p><p>You will drive the efficiency of our support teams who are dedicated to keeping things running smoothly by tracking performance metrics in real-time and adjusting to the growth of the business.</p><p><b>You should be proficient in:</b></p><ul><li>Team Management - coaching mentality, you build teams up and provide actionable feedback.</li><li>Compliance - You know the regulations like the back of your hand and find creative ways to work with the limitations</li><li>Retail Experience - You have a track record of managing top performance locations or teams in the cannabis or other fast-paced retail spaces</li><li>Delivery Experience - You understand the needs of a cannabis delivery service and the flow of shared workspace for both retail and delivery inventory management.</li><li>Inventory Management - You are comfortable learning 100's of products and keeping your sales team abreast of the menu and market trends</li><li>Navigating multiple channels of communication throughout your day and week, as well as reporting information to both the executive and associate levels.</li></ul><p><b>Your day to day will look like this:</b></p><ul><li>Ensure your store is adequately staffed by the department and within budget.</li><li>Track costs and labor on a daily/weekly basis</li><li>Manage and organize employee disciplinary action forms, escalate issues and needs from staff to HR or Chief of Staff, if necessary.</li><li>Own non-cannabis inventory management of supplies (exit bags, PPE, rolling papers, clothing merchandise)</li><li>Cash handling across all departments, you will manage and balance cash flow as needed for vendor payments, bank deposits, cash tills, etc.</li></ul><p><b>Your week will look like this:</b></p><ul><li>Maintain a consistent level of communication between assistant store managers in order to track weekly/monthly goals.</li><li>Coordinate sales incentives and promotions across various departments to ensure smooth rollouts.</li><li>Addressing gaps in product knowledge, service, and customer fall-off points will be critical. You will relay challenges, customer feedback on a weekly basis with suggestions for improvement and report back to management as needed.</li></ul><ul><li>Schedule PADs and Sales staff product training sessions.</li><li>Cash Management and Reconciliation</li><ul><li>Cash pickups</li><li>Change requests</li><li>Weekly Reporting on cash discrepancies</li></ul></ul><p><b>Requirements:</b></p><ul><li>5+ years of Retail Management Experience (Min 1 year in Cannabis)</li><li>Track Record of High Sales Performance</li><li>Experience managing multiple departments</li><li>Proved Experience building, managing, and retaining strong teams</li><li>Customer Obsessed Mentality</li><li>Master communicator, written and verbal</li><li>Background in sales (showroom or high volume)</li></ul><div><p><b>WHO WE ARE</b></p><p>Emjay is a cannabis delivery service and collection of dispensaries that delivers the highest standard of high. Our mission is to provide an experience that is trustworthy, comprehensive, accessible, and highly convenient—for seasoned consumers, first-time fliers, and everyone in between.</p><p>Founded in 2019, Emjay delivers in three locations (Los Angeles, San Diego, and San Francisco) with plans on expansion!</p><p><b>BENEFITS</b></p><p>At Emjay, you'll receive:</p><ul><li>Excellent health coverage for you and your family</li><li>Generous paid time off</li><li>Holiday pay at 1.5x</li><li>Employee discount on our products</li></ul></div></div><p></p></div>","company":{"companyType":"Public/Established","name":"Emjay"},"location":{"country":"United States","address":"Los Angeles, CA 90036","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/emjay/fairfax-store-manager/11f0095fdc087878bb39e88e68461370","title":"Fairfax Store Manager","hash":"11f0095fdc087878bb39e88e68461370","postingUrl":"https://www.indeed.com/job/fairfax-store-manager-b4c1cf85c3395784"}]