Account manager

West Coast Cure Irvine, CA, USA 2022-04-14 $50k - $88k -
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Location : Irvine, CA

THE RUNDOWN

As a full-time Account Manager, you will be responsible for managing, growing and being the face of our brand to our valued customers.

In this role, you must be able to multitask, work quickly, and efficiently as well as be self-motivated within a dynamic, ever-changing work environment.

THE ESSENTIAL FUNCTIONS

Build and maintain strong, long-lasting customer relationships

Developing and maintaining the sales pipeline from prospecting leads to closing sales

Identify new leads from field discovery, your own network, and source sites, such as the BCC

Relay feedback from customers to the marketing, customer support, procurement, and logistics teams on a regular basis

Maintain CRM database and ensure that all information is up-to-date and accurate

Collaborate with the rest of the sales team to identify and grow opportunities and address client pain points and barriers to success

Utilizes feedback, data, sales trends, etc. to share ideas and insights to improve products, services, strategies, promotions, and sales

RESPONSIBILITIES :

Set field appointments for your Account Executive in new and existing doors

Assist with the resolution of customer and client facing problems

Develop , plan and implement daily, weekly, and monthly plans for leadership to make educated decisions around real time data

Monitor sales metrics as requested by the Executive and Leadership teams

Accurate monthly forecasting based on your prospect and account book

Reaching or exceeding your forecasted sales goal while maintaining a healthy overall sales margin

Assist in the alignment between marketing and sales initiatives to ensure launches are on time and coordinated

Provide 2nd level backup support for the Sales Operations Manager by inputting orders as needed by the sales team

THE QUALIFIERS

College degree or 1-3 years of related industry experience with a successful track record of meeting and exceeding expectations

Previous experience in the cannabis industry and strong product knowledge required

Knowledge of Sales, Client workings and Customer Service

Strong communication, organizational and problem-solving skills

Working knowledge of computer / web software, including CRM (Pipedrive, Hubspot, etc), Asana, Slack, MS Office Suite and Email

Sales CRM software experience

Results oriented, analytical, self-starter and team player

Note : All employees will conduct cross training which may include but not limited to :

METRC, Quickbooks, Sales Order Processing, Compliance and any other applications used by WCC.

Last updated : 2022-04-14