The chief operating officer (COO) of a company is the leader of operations. This professional reports to the chief executive officer (CEO) with a focus on operationalizing strategy. While a CEO is concerned with long-term business goals, the COO is tasked with implementing daily operations, aligned with that goal and the company’s strategies. His or her individual role depends largely on the company itself and the CEO’s personal style. In many cases, the COO is chosen specifically to complement the strengths and weaknesses of the CEO, or to work in tandem to bring the best leadership to the forefront.
Reports To: Chief Executive Officer
Directly Manages: Operations
Standard Schedule: Monday – Friday, 7:00 am – 5:00 pm (occasional extended hours as needed)
Core Responsibilities include but are not limited to:
- Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations.
- Coaches and develops the team to ensure they are delivering against key business metrics.
- Looks for methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures.
- Works collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of the company and insure excellent client service.
- Provides timely, accurate and complete reports on the operating condition of the company.
- Manages the overall strategy, purpose, and vision of the entire Operations function.
- Leads and develops a team across multiple locations and over various functions.
- Motivates and leads a high-performance management team.
- Attracts, recruits, and retains required members of the operations team not currently in place.
- Provides mentoring as a cornerstone to the management career development program.
- Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
- Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved.
- Work autonomously while ensuring CEO expectations are readily met and exceeded.
- Fosters a success-oriented, accountable environment within the company.
- Represents the firm with clients, investors, and business partners.
- Takes the lead in expansion activities (i.e. retail, cultivation, supply chain).
- Working closely with the CEO, CFO, CRO and CHRO on all matters related to the business.
- Corporate Management
- Financial planning and strategy
- Strategic planning and vision
- Promotion of process improvement
- Marketing and business development
- Budget development
- Working knowledge of cannabis cultivation, processing, and other general industry-related experience.
Viola was founded by Al Harrington, a former NBA player who was a first-round pick in the 1998 NBA draft. Al went on to play for 16 seasons and became personally aware of the medicinal benefits of cannabis after suffering complications from a botched knee surgery towards the end of his NBA career. But the original inspiration for starting a company came from Al’s beloved grandmother who suffers from glaucoma and diabetes. With some convincing from Al, she reluctantly agreed to try cannabis for her pain and found immediate relief. Her name is Viola. The rest, as they say, is history.
Viola has since grown to become a respected, top-selling national brand in the Cannabis industry. We offer consistently high-quality products that are developed with our award-winning extraction techniques and cultivated in our facilities across the country.