Cannabis Concierge Weekends Only

Spiritleaf Ancaster Ancaster, ON 2022-09-18 Full-time, Permanent
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Job description

A Concierge supports the store leadership team through the cultivation of a store environment that surprises and delights our customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor – greeting customers, selling, product knowledge, cash wrap, restock and overall shop keeping.


  • Supports environment of genuine customer connection
  • Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
  • Demonstrates extraordinary service
  • Takes ownership of individual awareness of product knowledge


  • Is knowledgeable of trends and supports brand messaging
  • Gains understanding of how merchant skills impact business and the customer experience


  • Supports new hires through mentorship
  • Is self-aware and focused on self-development
  • Collaborates with the team during morning and closing meeting


  • Possesses strong written and verbal communication skills, strong assessment and decision-making skills
  • Provides insight to Spiritleaf Manager in relationship to the customer experience to the leadership team
  • Participates in ongoing staff education and through sharing of product knowledge


  • At least 1 years’ experience in a retail environment
  • Proven success in offering an exceptional customer experience
  • A passion for our product and changing the way the world sees cannabis
  • A desire to have fun, laugh and support the customer and team member journey along the way
  • You must be at least the minimum required legal age in your province, and be able to pass a police background check
  • You must have passed the provincial or territory training course (example Alberta’s SellSafe) and be able to provide a copy of the certificate
  • First Aid/CPR training an asset (must be able to provide current copy of certificate)

Job Types: Full-time, Permanent

Salary: $16.00 per hour

Job Type: Part-time
Part-time hours: 15-20 per week

Salary: $16.00 per hour


  • Company events
  • On-site parking
  • Store discount


  • 8 hour shift
  • Every Weekend
  • Weekend availability
  • Weekends only

Ability to commute/relocate:

  • Ancaster, ON: reliably commute or plan to relocate before starting work (preferred)


  • customer service: 1 year (required)


  • Cansell (required)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)

Expected start date: 2022-11-26