• *CALIFORNIA APPLICANTS ONLY**
SGF Delivery is now hiring a Full or Part-time delivery dispatcher; with a possibility of going full-time
The Cannabis Delivery Dispatcher is responsible for ensuring each delivery is conducted as smoothly and efficiently as possible, thereby guaranteeing an all-around positive experience for our delivery drivers, staff and customers.
Responsibilities include, but are not limited to:
Receive and process orders placed through phone, website and Weedmaps and enter them into our Blaze POS system.
Efficiently assign orders to drivers based on local geography, traffic patterns, and time constraints using Onfleet.
Provide effective phone/text support to drivers who need assistance out on their delivery routes.
Provide exceptional phone and website customer support relating to any delivery orders and update the necessary adjustments in the POS.
Screen and verify all order details for accuracy, safety and compliance.
Log and report any accidents, construction, traffic or safety issues that arise concerning our drivers on the road.
Any additional duties as assigned.
Qualifications:
Job will be performed remote after on-site training in North Hollywood, CA and occasional on-site attendance may be required.
Experienced using Blaze POS software and Onfleet required.
Must be at least 21+ years old and pass a background check.
Personal knowledge of cannabis/cannabis products required.
At least 1 years previous delivery dispatch experience required.
Ability to work off a flexible schedule.
Ability to work on call, if needed.
Must live in California for on-site attendance.
Desired Skills:
Blaze POS, Onfleet, Weedmaps.
Cannabis knowledge & cannabis brand knowledge.
Skilled in using Weedmaps, Onfleet or Meadows.
Fast learner with an ability to work independently.
Los Angeles, CA geography knowledge.
Excellent communication and social skills.
Professional phone etiquette.
Incredible ability to multitask.
Strong problem solving, customer service and interpersonal skills.
Ability to maintain high standards in a fast-paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Must have a high level of organization.
Multilingual is a bonus!
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekend availability
COVID-19 considerations:All CDC COVID-19 guidelines are followed daily while vehicles, equipment, and surfaces are sanitized.
Education:
High school or equivalent (Preferred)
Experience:
Dispatching: 1 year (Preferred)
Work Location: Remote
