SUMMARY AND SCOPE OF THE POSITION:
The Retail Budtender works with customers assisting them with products and cannabis knowledge. The Retail Budtenders are responsible for maintaining a photo-ready/ professional dress code,
upkeep of their workstation, current cannabis knowledge, and proper product organization skills. Retail Budtenders work with all departments/ personnel cooperatively to ensure customer efficiency. In interacting with customers, the Retail Budtender will assist in diffusing customer issues, communicating with upper management regarding customer complaints, build customer rapport, and other feedback. The Retail Budtender will assist in the opening and closing of the store, stocking shelves, and ensuring the store is always clean and presentable for guests. The Retail Budtender is responsible for counting the money in the register drawers, efficiently ringing out customers, and checking receipts for financial accuracy. Retail Budtenders must ensure they comply with company and safety policies, Compliance/ Regulations, and complete tasks appropriately.
PRIMARY DUTIES AND RESPONSIBILITIES:
Retrieve products requested by guests
Advise customers concerning products and services
Re-home “Put Backs” accumulated at each Budtender station
Execute cleaning and sanitation checklists
Assist Retail Supervisors in the general upkeep of the retail and guest space
Assist in maintenance and upkeep of cannabis product displays; retail cases merchandise, and vendor-sponsored displays
Collaborate with Inventory and Retail staff to maintain policies, procedures, and activities about regulations
Display exceptional customer service skills
Maintain an elevated knowledge of cannabis, cannabis products, brand standards, and compliance
Keep up with communication and knowledge posted on Slack
Ensure that business goals, operational deadlines, and performance standards are met
Maintain traffic flow, minimize wait times, maximize customer sales and satisfaction
Maintain the organization of sales stations and dispensary through daily upkeep
All other duties assigned
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not
outlined in this document may be added as necessary or desirable, with or without notice.
High school diploma / GED
A valid State-issued Driver’s License
A Passport quality photo
Must be 21 years of age or older
Must successfully pass a background check
Must successfully pass a drug test for all substances non-cannabis
Bilingual (English/ Spanish) applicants are strongly preferred
Prior cannabis knowledge, education, or certification in the cannabis industry
Knowledge of customer marijuana policies, law, compliance, and regulations
3-5 Years’ experience in a similar role
Exceptional customer service skills
Ability to multitask
Proficiency in Microsoft Word, Excel, Outlook, and email and internet applications.
Accurate data entry and record-keeping
Exceptional organization and time management abilities
Ability to maintain a consistent teamwork mentality
Ability to work in a fast-paced, changing, challenging, and busy environment
Excellent communication and interpersonal skills
Strong problem-solving skills
Conflict resolution skills
Basic math skills
Ability to solve problems promptly and deal with a variety of variables to arrive at solutions when no defined set of guidelines may exist
Ability to listen to and consider diverse ideas and opinions and to make recommendations based on a combination of factors and information
Ability to effectively assess risk
Key Competencies Required:
Self-motivated and possesses the ability to positively motivate others
Displays a willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions
Strong work ethic, and the ability to demonstrate the willingness and ability to put forth a level of work effort required to fulfill job duties as required
Possesses professional appearance and attitude
Possesses social and professional skills to develop and maintain productive relationships
Ability to adapt well in a constantly changing environment
Flexible and non-judgmental
Possesses the ability to handle stressful situations and a high-volume workload in a consistently calm and productive manner
Displays a willingness to accept new challenges and opportunities as a key to personal and professional growth
Attention to detail and results orientated
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions of the position provided no undue hardship would result.
The individual is required to regularly sit at a computer and enter data for extended periods of time
The individual is required to listen and talk to individuals and before groups in the performance of the job
The individual is regularly called upon to deal with stressful situations and a high work volume
The individual is regularly required to stand, walk, and drive for extended periods of time
The individual is occasionally required to bend, stretch, and use hands to handle or feel objects, tools, or controls and to reach with hands and arms
The individual is occasionally required to lift up to 25 lbs.
The position requires some travel and scheduling flexibility
Tribal Nation Flower Company’s vision is dedicated to providing the highest quality cannabis products, service, and experience to our guests. We are passionate about enhancing the lives of our guests and giving back to the community where we operate.
Tribal Nation Flower Company is a premier distributor of cannabis and cannabis products serving California. We have a highly controlled and adaptive operation that will provide a broad range of high-quality, fairly priced products. We will bring legitimacy to the marijuana industry by acting with the highest level of integrity, strictly adhering to regulations, and by promoting the clinical efficacy of cannabis.
Discriminatory Practices Prohibited:
To provide equal employment and advancement opportunities to all individuals, employment decisions at Tribal Nation Flower Company are based on merit, qualifications, and abilities. Tribal Nation Flower Company complies with all Cannabis Commission guidelines. Tribal Nation Flower Company does not discriminate in employment opportunities or practices based on race, national origin or ethnic background; height and weight; a credit rating or economic status; religious affiliation or beliefs; citizenship; marital status, civil partnership, or the number of children; age; gender, gender identity or expression; sexual orientation; security/ background checks for certain religious or ethnic groups; U.S. military or veteran status; disability or medical condition; or questions and examinations.
PRCI TRIBAL PREFERENCE
For purposes of hiring, promotions, transfers, and training; all candidates must possess the ''Minimum Qualifications" that are stated in the job description or job announcement. Minimum Qualifications are defined as those entry-level qualifications essential to the performance of the basic responsibilities for each job category, including but not limited to education, training, specific work experience, employment record, and physical skills (where applicable). Preference shall be given with respect to personnel decisions, layoffs, recalls, promotions, transfers, training, and hiring. First, enrolled Tribal Members who meet the Minimum Qualifications shall not be denied (interview) if another individual at a lower preference has higher qualifications than are necessary for the position. Second, after preference is provided to enrolled Tribal Members, Native Americans who are enrolled members of a federally recognized tribe other than Picayune Rancheria of the Chukchansi Indians shall be provided preference over equally qualified non-Indian candidates; however, if the non-Indian candidate is more qualified, a business decision may be made to hire or promote the best candidate. If more than one person at the same preference level meets the Minimum Qualifications, the decision-makers shall have discretionary authority to make the appropriate business decision in the best interest of the Tribe. Accordingly, when preparing job descriptions or job announcements, care should be taken to establish qualifications that fit the desired needs of the position.
INDIAN PREFERENCE STATEMENT
Under CFR 25, Part 276 and by Title VII of the Civil Rights Act, Section 701(b) and 703(i), preference in filling all vacancies provided to qualified PRCI Tribal Members and/or other American Indian/Alaska Native Candidates.