Front Desk Receptionist

MEDfarms Bay City, MI 48706 2022-01-18 Full-time
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We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave.

Duties:

  • Greet all visitors with a smile and positive attitude, make sure to greet them and welcome them to the store.
  • Make sure anyone who enters signs the visitor log using name, date, and reason for visit, as well as documenting time in and out.
  • Complete daily opening and closing tasks.
  • Independently manage a wide variety of administrative functions
  • Check in and add any new customers per guidelines.
  • Ensure proper ID is used and follow regulations for checking in.
  • Keep lobby and waiting area clean and organized.
  • Understand applicable laws and regulations.
  • Answer phone calls and customer questions.
  • Guide customers through the check in and waiting process.
  • Gain knowledge of the products offered, provide product information to customers.

Minimum Requirements:
Must be 21 years or older and be able to pass a background check
Knowledge of cannabis products preferred
Possess strong communication and time management skills
Must have excellent verbal, written, and interpersonal skills
Customer satisfaction oriented
Must maintain a clean and professional appearance while in our customer-based environment or representing our brand

Job Type: Full-time

Pay: From $14.00 per hour

Schedule:

  • 12 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Customer Service: 2 years (Preferred)
  • Receptionist: 2 years (Preferred)

Work Location: One location