Quality Assurance Specialist

Holistic Industries Capitol Heights, MD, United States 2022-01-21 $49k - $78k -
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About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.

Our team includes the nation's most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

The Quality Assurance Specialist will be responsible for the development and implementation of quality management and improve our internal quality processes and reduce costs. This position will oversee and lead the development and implementation of a national quality assurance program. This role will span both cultivation and manufacturing operations in all production facilities.

Once the national standards are implemented, the role will shift to quality control and maintaining the integrity of the national quality assurance program, GMP compliance, and other quality-related measures.


• Support the mission and core values of the company.

• Review monthly quality performance, major non-conformances, corrective actions and drive improvements through root cause analysis.

• Comply with all policies and procedures established by Holistic Industries management.

• Other duties as assigned, or any reasonable request from any member of management.

Functional – Quality Assurance

• Develop and utilize global key performance indicators for manufactured and externally sourced products to monitor quality performance and effectively manage non-conformances.

• Develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.

• Prioritize and implement predictive tools and techniques.

• Identify and set national quality standards and parameters for products.

• Communicate quality standards and parameters to the product development team, operations team, audit team, and other appropriate staff, both orally and through written procedures and other documents.

• Ensure the identification and attainment of any controls, processes, equipment (including inspection and test equipment), fixtures, resources and skills that may be needed to achieve quality requirements.

• Ensure documentation of the quality process during production process, inspection, and test procedures.

• Update inspection and test procedures as needed, including the development of new control points.

• Ensure the clarification of standards of acceptability for all features and requirements, including those which contain a subjective element (appearance, flavor, texture).

• Oversee internal R&D testing for new packaging or processes.

• Manage lot traceability of raw materials.

Functional – Quality Control

• Develop and deploy quality audit programs to verify quality performance criterion are met for in-process, end-of-line, and end user.

• Investigate quality events and bring to resolution.

• Monitor compliance to established Good Manufacturing Practice (GMP) requirements.

• Review in-process batch documentation, logbooks, test results, and documentation practices.

• Identify, recommend, and perform quality training as needed.

• Identify potential quality risks and ensure that we are proactive in addressing potential issues.

• Assist production personnel in the investigation of root causes and in implementing corrective and preventative actions.

About You:


• Regulations require that incumbent be at least 21 years of age and able to obtain and maintain state marijuana work credentials.


• 5 or more years of experience in food safety, pharmaceuticals, or similar role is required; food safety experience is preferred.

• Bachelor's degree in food science, chemistry, biology, agronomy, or a related field is required

Technological Skills

• Possess competent computer skills and be able to enter and maintain data accurately.

• Experience effectively using computer systems, software, and hardware common to laboratories' record keeping procedures.

• Experience in Metrc a plus.

Required Knowledge and Skills

• Must be able to evaluate information quickly, identify key issues, and formulate conclusions based on sound, practical judgment and experience.

• Must have a strong sense of personal ownership while maintaining a team-oriented environment.

• Strong math, analytical, and organizational skills.

• Ability to prioritize workload.

• Self-managed and highly motivated.

• Problem solving skills and sound judgment.

• Strong computer skills including Microsoft Office.

• Excellent oral and written communication skills.

• Must be able to work effectively in a dynamic and complex environment.

• Positive outlook with the ability to adapt to a changing environment.

• Willing and able to undertake significant travel (approx. 50-60% depending upon proximity of residence to any assigned facility