Guest Consultant

Green Thumb Industries (GTI) Reno, NV, USA 2021-11-20 $35k - $140k - Full-time
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Do you love to help people? Are you interested in the cannabis industry? RISE is opening a brand-new retail location in Reno, NV, and this is your opportunity to be a part of the founding team that sets the tone for the new space - in other words, you can put your (green) thumbprint on the newest RISE location.

Guest Consultants are the key to our success - connecting personally with our guests and helping them on their desired path towards well-being through the power of cannabis.

You'll become a master of our menu inside and out, allowing you to help anyone who walks through our doors with the perfect product and consumption recommendation.

You are:

Friendly and upbeat

Eager to learn and stay up to date on new products and industry news

Detail oriented


An effective communicator

Flexible and adaptable in a fast growing/ ever changing industry

What you'll do:

Educate guests on products, consumption methods, and safety

Provide safe, effective, and personalized recommendations

Keep our space tidy, properly stocked, and welcoming

Ensure compliance standards are being met in all your shift duties - from verifying proper paperwork to accurate Point of Sale system usage to proper cash handling and more

Contribute to the overall operations of the store, helping to ensure everything runs correctly and smoothly

Be a team player who promotes a positive and collaborative work environment

Adhere to your scheduled hours/days

What you'll need:

1+ year of customer service experience; specialty customer-facing retail experience preferred

High school diploma, or equivalent

Experience with POS systems

Consistent demonstration of excellent customer service skills

Ability to use standard office tech - email, spreadsheets, database management

Knowledge of applicable federal, state and local industry laws and regulations

What you'll get:

Education and training

Employee discount

Option to participate in a 401k program

Occasional free merchandise

Additional Requirements + Working Conditions

Must be 21 years or older

Must pass any and all required background checks

Possess valid driver's license or state ID

Must be and remain compliant with all legal or company regulations for working in the industry

You will be regularly required to perform grasping, talking, hearing, seeing and repetitive motions

You must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance)

You day may include sitting or standing for extended periods of time

You may be required to work in varying and sometimes adverse weather conditions


Green Thumb will be operating in accordance with the Biden Administration's Path Out of the Pandemic.

The plan requires employees of all businesses with 100 or more employees to be fully vaccinated or require weekly testing for unvaccinated employees by January 4, 2022