Quality + Lab Manager

Green House Dispensary Los Angeles, CA, USA (+1 other) Full-time
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Job Description:

The Quality + Lab Manager will be charged with helping to maintain an ISO credited QMS to include policy/procedure/work instruction document generations, internal audits, process mapping, and other tasks as assigned. This position will also assist in overseeing analytical laboratory testing services to further GHD's business verticals.


Ensure that GHD's is compliant with regulatory standards and proficiencies required by US Hemp Law and applicable state regulations.

Ensure that GHD's is compliant with all necessary standards and proficiencies to acquire and maintain ISO 9001 certification.

Outline SOP’s and necessary quality manual documents as necessary to acquire accreditations, to include policy documents, procedural manuals, work instruction, and record keeping forms.

Oversees GHD’s training program.

Act as the main point of contact for GHD’s internal audit and customer audits program and participate in governmental and ISO accreditation audits.

Work with Laboratory Management to ensure corrective/preventative actions and complaints are addressed promptly.

Assist the VP of Production and Director of Quality as needed.

Adhere to all ISO and relevant regulations as they pertain to the position’s function and duties.

Participate in professional development courses and conferences as it pertains to the duties of this position and as directed by the Director of Quality.

Address quality concerns and complaints with clients, initiating CAPA as necessary.

Create Laboratory Quality Reports for the Director of Quality.

Schedule, participate in, and/or lead Quality Management Meetings.

Approve method validations and data review as needed.

Skills & Qualifications:

Bachelor’s Degree in Quality Management, Chemistry, Microbiology or a relevant analytical field with 2+ years of experience in Quality Management.

Must be well versed in ISO 9001:2015.

Working knowledge of analytical chemistry for manufacturing quality control.

Analysis of complex botanical matrices using HPLC.

Experience in hemp/cannabis analytical testing.

Knowledge of scientific method, data interpretation, and analyses.

Experience with scientific research and technical writing.

Proficiency with Microsoft Office Excel.

Desirable Skills:

Master’s degree in Quality Management, Chemistry, Microbiology, or a closely related field.

Experience in instrumentation such as LC-MS, ICP-MS, ICP-OES, and HPLC/GC-MS

Thrives in a start-up culture

Helps to create a positive working environment through leading by example