Associate

Default Company Westmont, IL, USA 2022-04-24 $98k - $130k -
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Essential Duties and Responsibilities :

Provide exceptional customer service in accordance with established standards

Develop and maintain rapport with our patients, vendors, service providers and staff.

Ensure members’ concerns and / or questions are solved and answered promptly and efficiently, and communicate member requests and / or problems to management when needed.

Recommend, select and help locate the proper medicine for patient depending on their individual needs.

Communicate the effects of different types of cannabis to patients clearly and effectively.

Ensure strict controls to protect organization assets at the direction of management.

Set up and break down display cases daily. Assist in display maintenance and housekeeping.

Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.

Answer phone calls and forward to the appropriate staff member.

Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.

Maintain a positive work environment conducive to trust and respect.

Maintain strictest confidentiality in compliance with HIPAA guidelines.

Perform other related work as required.

Education and / or Work Experience Requirements :

High school diploma or general education degree (GED); or six months related experience and / or training; or equivalent combination of education and experience.

Retail, cash handling and Point of Sales (POS) experience required.

Working knowledge of Microsoft Office.

Experience in the medical cannabis industry desirable, but not required.

Must be 21 years old

Must be able to work weekends and some holidays

Proficient computing skills

Innate desire to achieve success and a work ethic to match

Ability to critically think and problem solve without direction

High level of integrity

Subject to background check per state cannabis requirements

Last updated : 2022-04-23