Patient Liaison (Sales Consultant)

CannaMD Gainesville, FL Full-time, Contract
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Would you like to be an essential part of the medical marijuana industry? CannaMD is looking for patient liaisons to join our company and continue to help us grow. If you are interested in helping patients in the state of Florida obtain their medical marijuana certifications and want to be part of a team of highly knowledgeable sales, customer service, and medical staff, CannaMD is the place to be!

Playing an integral role in enhancing the quality of lives for our patients is incredibly rewarding and we believe the caring, honest people working with us can truly make a difference. If you feel you have what it takes to show patients here in Florida the impact medical marijuana can have on their lives, please apply to join the CannaMD family today!

This job is a work from home position. Candidates must have access to a computer (laptop preferred). You will be placing and taking calls with current and potential patients. Communication skills and an excellent phone presence are a must. Previous phone sales experience is strongly suggested. The objective will be to retain current patients and handle customer service calls, as well as sell our services to callers interested in obtaining their medical cannabis certifications. We are a digital company and candidates must have a basic knowledge of technology.

Patient liaison duties and responsibilities include (but are not limited to):

  • Completing outbound and inbound calls to and from patients or potential patients with questions regarding obtaining or renewing a medical marijuana recommendation
  • Scheduling and/or rescheduling appointments and processing payments
  • Utilizing the CRM system and EMR patient platform efficiently with minimal errors
  • Providing the best customer service possible to all of our patients
  • Providing patients with information regarding our processes, procedures, and pricing
  • Utilizing sales tools provided to sell our services and optimize the amount of money collected
  • Demonstrating critical thinking when appropriate
  • Communicating effectively
  • Frequently checking CannaMD emails and responding in a timely manner

Patient liaisons must:

  • Be familiar with state laws in regards to medical marijuana recommendations and use provided during training
  • Have a computer (laptop preferred), computer skills, mobile phone, and internet access

Preferred (but not required) credentials and/or experience:

  • Bachelor's degree or equivalent
  • Sales experience
  • Customer service experience

We are looking for a full-time employee that is available Saturday and Sunday from 12pm-8pm, and three weekdays of their choice, also working the hours of 12pm-8pm.

The hourly rate will start at $13 per hour plus bonuses (after one month of employment) and will increase based on performance.

Job Types: Full-time, Contract

Pay: $13.00 per hour


  • 8 hour shift
  • Weekends

Supplemental Pay:

  • Bonus pay

COVID-19 considerations:
Work from home position.


  • Bachelor's (Preferred)


  • Sales: 5 years (Preferred)

Shift Availability:

  • Night Shift (Required)

Contract Renewal:

  • Likely

Full Time Opportunity:

  • Yes

Work Location:

  • Multiple locations

Paid Training:

  • Yes


  • Team Lead

Typical start time:

  • 12PM

Typical end time:

  • 8PM

Company's website:


Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • Temporarily due to COVID-19

COVID-19 Precaution(s):

  • Remote interview process
  • Virtual meetings