Assistant Store Manager - Front Street

Canna Cabana Toronto, ON 2022-09-20 Full-time
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Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.

Key Duties & Responsibilities

Sales Associate Support:

• Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking

• Support SM and team members and provide positive and constructive feedback so that they grow professionally

• Support SM and all team members on work procedures and policies so that everyone understands what's required to do a great job

• Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team

• Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts

• Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high-volume retail store.

Sales and Customer Service:

• Utilize customer and team member feedback to readily implement changes to improve the customer experience

• Track all employee and store sales daily to ensure optimal performance

Daily Store Operations:

• Maintain store compliance with all local, provincial and federal regulations, Organize and communicate all required reporting, paperwork.

• Assist Provincial and Law Enforcement with inventory, sales, and compliance audits is needed.

• Perform all daily opening and closing procedures

• Ensure that the sales floor is adequately stocked at all times

• Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations

• Ensure all expired/damaged/returned product is logged and disposed of according to regulations

• Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.

• Provide daily correspondence via email and manager’s log, with the team members as needed

• Comply with all HR policies, including confidentiality and non-disclosures

• Maintain a clean and organized work environment.

Qualifications and Requirements of an ASM:

• Reporting and Information Management: must have proficiency in Microsoft Office and

• 4+ years of management experience in retail.

• Ability to obtain CannSell prior to start date

• Sound knowledge of Cannabis plants and different strains of Cannabis

• Knowledge of standards of Cannabis Retail stores set by AGCO.

• Achievement-oriented and hard working

• Must successfully pass an extensive background check.

• Organized, flexible, and empathetic

• Detail-oriented and proactive

• Excellent leadership and management skills

• Strong time management and prioritization skills

• Ability to multi-task in a fast-paced, high-volume environment

• Strong communicator who can present ideas clearly

• Strong problem solving and decision-making skills

• Entrepreneurial, collaborative, an extremely positive attitude

• Knowledgeable about the cannabis industry and its policies and laws

• Ability to work nights, holidays and weekends