Store Manager

Buzzed Buds Cannabis Pickering, ON 2022-09-18 $50k - $undefined - Full-time
Apply Now Copy link

Buzzed Buds is looking for an experienced Store Manager for our Pickering location capable of cultivating a warm and welcoming in-store experience for both customers and employees. The store manager is primarily responsible for working collaboratively with the Buzzed Buds upper management team to manage, maintain, and supervise day-to-day retail operations activities at the retail store location.

Key Duties & Responsibilities

Budtender Support:

• Help hire great people, supervise and manage employees and ensure all employees have a valid Cannsell license.

• Provide hands-on training that is quick and effective.

• Ensure Budtenders are always following compliance guidelines set by the AGCO and Health Canada.

• Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking.

• Coach team members and provide positive and constructive feedback so that they grow professionally.

• Train all team members on work procedures and policies so that everyone understands what's required to do a great job.

• Follow written SOPs and give feedback to management on improvements or additional content.

• Complete weekly staff schedules that comply with labor policies.

• Be accessible and extremely responsive to all team member's and upper managements questions, suggestions, and concerns and help resolve any conflicts.

• Strong ability to lead by example and work with staff to deal with any circumstances that may arise.

Sales and Customer Service:

• Own all customer feedback and resolve issues in cooperation with upper management if necessary.

• Utilize customer and team member feedback to readily implement changes to improve the customer experience.

• Execute Cannabis selling strategies through collaboration with marketing incentives, displays and promotion.

• View sales reports and communicate with the team to identify sales trends and potential inventory requirements.

• Track all employee and store sales daily to ensure optimal performance.

• Utilize approved employee incentives to drive sales and boost morale.

• Focus on customer feedback and reviews (Google) and meet monthly goals.

• Provide upper management with insights with respect to "hot" and requested products.

• Provide feedback to upper management on product quality.

Daily Store Operations:

• Maintain store compliance with all local and federal regulations, Organize and communicate all required reporting and paperwork.

• Assist with inventory, sales, and compliance audits.

• Perform all daily opening and closing procedures.

• Implement and oversee security, reporting, and cash management procedures related to opening and closing the store.

• Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, and supplies.

• Ensure store inventory levels are sufficient based on sales history and customer trends.

• Notify upper management about all expiring products or old products.

• Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations

• Ensure all expired/damaged/returned product is logged and disposed of according to regulations.

• Receive cannabis and accessory inventory orders and ensure that all wholesale deliveries are compliant and accurate compared to invoices, etc.

• Provide daily correspondence via email and manager’s log, with the team members as needed.

• Comply with all HR policies, including confidentiality and non-disclosures.

• Maintain a clean and organized work environment.

Qualifications and Requirements:

• Must have proficiency in Google Spreadsheets, Google Drive, and Microsoft Office and experience with process management, team problem solving, and inventory control.

• AGCO Cannsell license required along with clean police record check.

• Have a valid Cannabis Retail Manager License or ability to obtain Cannabis Retail Manager License from AGCO by giving personal disclosure and details to AGCO.

• Sound knowledge of Cannabis plants and different strains of Cannabis as well as the product offerings provided by the OCS.

• Knowledge of standards of Cannabis Retail stores set by AGCO.

• Knowledge of local and federal laws and regulations pertaining to retail Cannabis.

• Achievement-oriented and hardworking.

• Must successfully pass an extensive background check.

• Organized, flexible, and empathetic.

• Detail-oriented and proactive.

• Excellent leadership and management skills.

• Strong time management and prioritization skills.

• Ability to multi-task in a fast-paced, high-volume environment.

• Strong communicator who can present ideas clearly.

• Strong problem-solving and decision-making skills.

• Ability to work nights, holidays, and weekends.

Job Types: Full-time, Permanent

Salary: $42,000.00 per year

Benefits:

• Dental care

• Extended health care

• Life insurance

• Store discount

• Vision care

Schedule:

• 8 hour shift

• Day shift

• Holidays

• Monday to Friday

• Night shift

• On call

• Weekend availability

Education:

• Secondary School (preferred)

Experience:

• retail management: 1 year (required)

• Cannabis Retail Management: 1 year (required)

Licence/Certification:

• Cansell Certificate (preferred)

• Cannabis Retail Manager License (required)

Expected start date: 2022-01-17