Depot Manager

• Amuse is Los Angeles's fastest-growing Cannabis delivery service, on a mission to provide the most convenient cannabis buying and delivery experience.

• We are a hard working, passionate group of professionals from a wide variety of backgrounds aiming to change the perception of cannabis through education and access.

• Amuse is California's fastest-growing Cannabis delivery service, on a mission to provide the most convenient cannabis buying and delivery experience.

• We are a hard-working, passionate group of professionals from a wide variety of backgrounds aiming to change the perception of cannabis through education and access.

• The Depot Manager oversees all aspects of Depot Operations.

• The position works to ensure thesmooth running of both inbound, outbound, and inventory operations.

• This includes the receipt of all deliveries and freight from distributors, sortation of orders to routes, documentation of all exceptions, fulfilling all required reporting, receipt of all outbound orders from customers, dispatching operations of customer orders, and the timely dispatch of all delivery associates from the Depot to customers.

• Medical, Dental, Vision

• 401k with up to 4% match

• Awesome Team Atmosphere

• Coach, manage and develop a team of 10-100 Amuse associates

• Manage the operating structure of the Depot within company standards to drive the success of the AM and PM leads as well as all team members within the Depot.

• Communicate policies to your team and act as the primary information source

• Create and manage recognition programs

• Supervise, assign tasks, coach, and discipline staff as needed.

• Manage costs for all depot operations in line with budget and company standards.

• Partner with management to establish and maintain depot quality standards.

• Ensure that dispatch operations are meeting all expected response service times and handle escalations as they come up.

• Monitor and track delegated assignments to ensure performance and compliance.

• Perform duties as assigned by the Regional General Manager.

• Responsible for reporting out all site key performance indicators for weekly business reviews.

• 5+ years experience in the service industry role required.

• 3+ years of experience in a supervisory position is required.

• Comprehensive understanding of local, state, and federal employment laws.

• Exceptional interpersonal communication and relationship-building skills.

• Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders.

• Ability to interpret and understand policies and procedures and relate them to others.

• Outstanding written and verbal communication skills.

• Intermediate to Advance understanding of MS Office Suite and industry systems.

• Must be available to support multiple shifts.

• Prior transportation and delivery service experience required.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this position, the employee is regularly required to talk or hear.

• The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.

• The employee is occasionally required to stand; walk; sit, and reach with hands and arms.

• The employee must occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

• The noise level in the work environment is usually low to moderate.

• This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.

• Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

• All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

• To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

• Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

• The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

• This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

• Amuse is an e-commerce cannabis delivery business that is reinventing the way consumers order and consume cannabis.

• We’re a team of bright, driven, and experienced e-commerce operators from companies including Amazon, Disney, Bird, Nike, MedMen, Weedmaps, Target and more, and we are looking to bring trust, reliability and customer obsession to an industry that, for the most part, lacks all of the above.

• We’re well-funded and backed by some of the most influential businesses and individuals in cannabis.

• Sounds like fun?

• Come join our team