CBD Sales Associate

Acreage Holdings Montville, CT, USA Full-time
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Essential Duties and Responsibilities:

Acreage Holdings is a fully integrated cannabis company, with the goal of being the leading innovator in this new and burgeoning industry. Thames Valley Relief Smoke Shop is a small boutique store dedicated to providing premium CBD products, smoke, and vapor accessories. We value knowledge and education, creating a safe space where anyone can feel comfortable. The primary responsibilities of this position are to provide excellent customer service, increase sales, merchandise products, and support store management.

What you do:

· Helping to select products and educating on the products selected

· Dealing with customer inquiries and complaints in person or by phone

· Opening and closing cash registers, performing tasks such as counting money, and balancing cash drawers

· Processing cash or credit payments through a point-of-sale system

· Maintaining records related to sales, including customer data.

· Describing products, explaining and demonstrating use, operation, and care

· Pricing, arranging, and display of merchandise

· Taking special orders as needed

· Cleaning shelves, counters, tables and other areas of the store as needed

· Assisting customers with technical issues while adhering to company policies

· Restocking inventory and alerting management of low items

· Preparing merchandise for purchase

· Assisting with wholesale order fulfillment

· Other duties as assigned and required.

Basic Qualifications:

Education and/or Work Experience Requirements:

· High school diploma or equivalent

· 2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred

· Able to pass a state mandated background check

Additional Qualifications:

· Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)

· Familiarity with history and varieties of medical marijuana preferred but not required

· Outstanding phone and in-person customer service skills

· Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress

· Demonstrated proactivity, flexibility, adaptability and multi-tasking

· Ability to maintain confidentiality and ethical conduct

· Skill in accurate cash management and inventory control

· Strong written and oral interpersonal communication skills

· Ability to effectively plan and prioritize

· Ability to focus; attention to detail

· Ability to work effectively as part of a team

· Absolute reliability and honesty