830 results
Customer Success Manager Flowhub Denver, CO, United States (+1 other)
1 day ago
Cannabis Chef and Production Manager Left Coast Enterprises Santa Barbara, CA 93103
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CBD Kitchen Manager Aromaland Inc. Santa Fe, NM, USA (+1 other)
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Customer Success Manager

Flowhub Denver, CO, United States (+1 other) Full-time
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Flowhub is on a mission to empower cannabis dispensaries to grow their businesses, delight their customers, and unlock business growth. Retailers large to small in the burgeoning industry trust Flowhub to accelerate their sales, manage inventory, stay compliant, and process $3B+ in cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth. We exist to make safe cannabis products accessible to every adult on planet Earth.

Sales is the variable that most affects a company's success and ability to make the moves it wants to. As a result, we hold our Customer Success Managers to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.

The ideal candidate is an excellent communicator of business value and insight. You thrive on building meaningful relationships with customers. You are uniquely able to recognize and interpret business trends that can be used to make recommendations that drive performance.

Responsibilities:

• Build and nurture customer relationships. Regularly meet with your customers to maintain and strengthen their ties with Flowhub.

• Assist customers in setting and tracking goals that highlight the value in Flowhub.

• Create processes, procedures, and tactics to help reduce customer churn.

• Create and participate in webinars that deliver business value.

• Construct strategies around delivering helpful content (tips and tricks, new features, SOPs)

• Engage with sales and Implementation for seamless project handoff for new customers.

• Retention. Handle escalations to determine primary risk reasons and update accordingly on resolution timelines. Ensure there is awareness of all features/functionality and that proper workflows are adopted.

• Maintain up-to-date Account Health status for at-risk customers.

• Maintain Salesforce data changes, record keeping, and overall accuracy for your book of business.

• Ensure churn risk reasons are accurately captured and documented.

• Influence Product decisions. Represent your customer needs to R&D.

Qualifications:

• A genuine interest in helping businesses be successful and a commitment to continuous improvement

• 2+ years of previous experience in customer success or management in cannabis retail. The ideal candidate would have both.

• Experience with an in-house CRM tool (Salesforce, Hubspot, etc.)

• Proven record of helping customers hit their goals

Compensation: $65k

About Flowhub:

At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. Founded in 2015 by CEO Kyle Sherman, Flowhub provides highly regulated retailers with a mission-critical retail operating system that automates complex compliance mandates like transaction limits and state reporting. Our mission is to empower dispensary growth and help business owners achieve their dreams.

Founded in Denver, but fully remote with teams across multiple states, Flowhub is trusted and loved by over 1,000 cannabis retailers and partners across the U.S., processing over $3 billion in cannabis sales annually. As the pioneer and original API integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.

Flowhub is backed by top-tier investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund), and Poseidon Asset Management, as well as Iqram Magdon-Ismail, a co-founder and former CEO of Venmo. Flowhub has raised nearly $45 million in venture funding.

Kyle Sherman is also the founding director of the Cannabis Trade Federation (CTF) & US Cannabis Council (USCC), a national coalition of cannabis-related businesses that represent all aspects of the industry including cultivators, dispensaries, wholesalers, distributors, and ancillary businesses. USCC's mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition

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You thrive on building meaningful relationships with customers. You are uniquely able to recognize and interpret business trends that can be used to make recommendations that drive performance.</p><p><b>Responsibilities:</b></p><p>• Build and nurture customer relationships. Regularly meet with your customers to maintain and strengthen their ties with Flowhub.</p><p>• Assist customers in setting and tracking goals that highlight the value in Flowhub.</p><p>• Create processes, procedures, and tactics to help reduce customer churn.</p><p>• Create and participate in webinars that deliver business value.</p><p>• Construct strategies around delivering helpful content (tips and tricks, new features, SOPs)</p><p>• Engage with sales and Implementation for seamless project handoff for new customers.</p><p>• Retention. Handle escalations to determine primary risk reasons and update accordingly on resolution timelines. Ensure there is awareness of all features/functionality and that proper workflows are adopted.</p><p>• Maintain up-to-date Account Health status for at-risk customers.</p><p>• Maintain Salesforce data changes, record keeping, and overall accuracy for your book of business.</p><p>• Ensure churn risk reasons are accurately captured and documented.</p><p>• Influence Product decisions. Represent your customer needs to R&amp;D.</p><p><b>Qualifications:</b></p><p>• A genuine interest in helping businesses be successful and a commitment to continuous improvement</p><p>• 2+ years of previous experience in customer success or management in cannabis retail. The ideal candidate would have both.</p><p>• Experience with an in-house CRM tool (Salesforce, Hubspot, etc.)</p><p>• Proven record of helping customers hit their goals</p><p>Compensation: $65k</p><p><b>About Flowhub:</b></p><p>At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. 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USCC's mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition</p></div>","company":{"companyType":"Private/Established","name":"Flowhub","logoUrl":"/logos/flowhub-073dc4655add34d14088a8cfa017f947.png"},"location":{"country":"United States","address":"Denver, CO, United States (+1 other)","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/flowhub/customer-success-manager/95c52f428e37b607f7c5f294eac57a55","title":"Customer Success Manager","hash":"95c52f428e37b607f7c5f294eac57a55","postingUrl":"https://www.glassdoor.com/job-listing/customer-success-manager-flowhub-JV_KO0,24_KE25,32.htm?jl=4063730789"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Are you looking for a career change? Have you been thinking or concerned with how COVID has and will continue to impact your restaurant career? Make a transition to the fastest-growing industry in the world and join our team today.</p><p>We are Left Coast Brands. We are a team of manufacturers and enthusiasts in the cannabis space in California. We partner with legacy brands, manufacture their products and bring them to market through our retail and distribution partners, Coastal Dispensary and Distribution.</p><p>We extract THC and infuse products from scratch in our lab, based in Santa Barbara.</p><p>We are manufacturing cannabis lollipops, hard candy, vapes, and live resin.</p><p>If you are a chef, sous, talented line cook, and have a solid foundation in the science behind food, this could be your time to make a career change.</p><p>We seek applicants who will maximize the positive impact they can have on and for the team. Must have an infectious attitude, self-awareness, a charitable mindset, optimism, trust, and a long-term view of success.</p><p>We are a top ten edible brand out of Colorado and launching in the California Market.</p><p>We are looking for a talented chef to manage the show and build the team at our facility.</p><p>Cannabis experience is helpful but not required. At a minimum, applicants know about confectionery cooking and a basic understanding of working with sugar and water.</p><p>Please submit a resume and cover letter and times you are available for an interview.</p><p>Other benefits include profit sharing, flexible time off, ability to write your own schedule.</p><p>Job Type: Full-time</p><p>Pay: $65,000.00 - $95,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Experience:</p><ul><li>Culinary Experience: 2 years (Preferred)</li><li>management: 5 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Startup","name":"Left Coast Enterprises"},"location":{"country":"United States","address":"Santa Barbara, CA 93103","city":"Santa Barbara","stateProvince":"CA"},"frontendLink":"/job-posting/left-coast-enterprises/cannabis-chef-and-production-manager/3d7a4c3bbbad639c3f0de4c2898d0d65","title":"Cannabis Chef and Production Manager","hash":"3d7a4c3bbbad639c3f0de4c2898d0d65","postingUrl":"https://www.indeed.com/job/cannabis-chef-and-production-manager-d21d7c147bf11483"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p><b>Job Description</b></p><p><b>Summary of Position</b></p><p>As an Aromaland CBD Kitchen Manager, you will be responsible for effectively preparing, producing, and cooking of CBD infused products in a sanitary and timely manner for distribution. This position is responsible for assisting in drafting and following all policies and procedures within the CBD Manufacturing Department, including our Food Safety Plan, good manufacturing practices, sanitation requirements, and Standard Operating Procedures. As a CBD Kitchen Manager, you will also be responsible for assisting in establishing and following quality control standards and ensuring compliance with all applicable regulations. 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Must be able to exchange accurate information with other employees.</p><p>• Proficient organizational skills.</p><p>• A detail-oriented individual with an emphasis on efficiency, quality, and sanitation.</p><p>• Proficient in Microsoft Software, including but not limited to Microsoft Word, and Excel.</p><p>Education and Experience Requirements</p><p>• Food handler certification, strongly preferred</p><p>• High School education or equivalent.</p><p>• PCQI certification preferred.</p><p>• Culinary school or recent culinary experience is preferred.</p><p>• 2 to 5 years’ experience in a food production facility</p><p>• 2 to 5 years’ experience in a chocolate and/or confectionary production facility cooking and creating candies.</p><p>• Previous experience of at least 1 to 2 years in a licensed/regulated cannabis or CBD production facility is preferred.</p><p>Working Conditions</p><p>• Must be able to stand and/or remain in a stationary position for long hours.</p><p>• This position requires those performing the duties of the job to regularly perform grasping carrying, sitting, and repetitive motions.</p><p>• Must be able to lift, carry and balance up to 50 pounds; must be able to manage stairs and perform typical cleaning of facilities and equipment.</p><p>Company Description</p><p>What we do makes a difference. With over 35 years of botanical manufacturing experience, Aromaland crafts superior natural products so that our customers know they have the best quality product. We were one of the first US essential oil products manufacturers and are very proud of our Santa Fe community</p></div>","company":{"companyType":"Public/Growth","name":"Aromaland Inc."},"location":{"country":"United States","address":"Santa Fe, NM, USA (+1 other)","city":"Santa Fe","stateProvince":"NM"},"frontendLink":"/job-posting/aromaland-inc/cbd-kitchen-manager/fafc4635ba5658de97b1a33fad784d5c","title":"CBD Kitchen Manager","hash":"fafc4635ba5658de97b1a33fad784d5c","postingUrl":"https://www.ziprecruiter.com/c/Aromaland-Inc./Job/CBD-Kitchen-Manager/-in-Santa-Fe,NM?jid=207c0d295fcc1881"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Job DescriptionWHO WE ARE We are a local family-owned dispensary that is expanding into Toronto from Maryland, USA. Our retail store is fully licensed to provide cannabis products to customers in Ontario. We are excited to bring our many years of cannabis experience from the USA into Canada At Herbiculture, we believe that every team member plays a vital role to our success and we rely on each other to foster our growth both professionally and personally. Our team members work in manners that respect each other and hold each other accountable to do the right thing every day. If you want to work in a fast-paced startup company where your ideas will be heard, we’re the company for you You will be able to make an impact on our operations and be able to grow with the company. We are striving to be a positive addition to our community by providing a friendly and approachable environment for anyone who is interested in our products.WHAT WE OFFER Employee discounts for our products Environment where you are treated as a valued team member Ability to have your ideas heard and make positive changes in the company Recognition of potential and performance Competitive pay Additional paid personal emergency days off WHO WE ARE LOOKING FOR This role is perfect for you if you are passionate and curious about the cannabis industry and products. Other people describe you as friendly and approachable and you would go out of your way to help others. You are a problem solver who listens keenly to what others are saying and interprets their needs accordingly. You enjoy sharing your knowledge and experiences by educating and recommending the best products that fit each customer’s needs. You strive to provide the best customer service that every customer deserves. You are comfortable working in various roles where no two days would be the same and understand that you have to comply with rules and regulations that govern the Company. WHAT YOU WILL BE DOING Warmly greeting and welcoming each guest/customer Maintaining a clean, welcoming, and comfortable atmosphere for everyone in the store Assisting customers by educating them about different promotions, products, and uses Ensuring every customer is aware of our promotions so they can get the best deal for their purchase Listening attentively to customers and recommending the appropriate products that fits their needs Ensuring that storefront is sufficiently stocked and that products are correctly displayed Efficiently operating the POS system, ATM terminals, and cash drawer in order to complete transactions and maintain accurate records Fulfilling cannabis orders Executing proper opening and closing procedures so that the store is well maintained for optimal operation Complying with Herbiculture’s policies, standards, and governing legislations Additional responsibilities specific to the client to whom the Customer Care Specialist is assigned may be given YOUR ABILITIES: Able to provide and maintain high standard customer service skills in a fast-paced and busy environment Excellent verbal communication, interpersonal, and active listening skills Problem solving, negotiating, mediating, and conflict resolution skills Ability to multi-task for extended periods of time Willingness to work flexible hours, including evenings, weekends, and holidays Be detailed oriented Basic knowledge of math and computer functions Ability to work accurately, quickly, and efficiently JOB REQUIREMENTS: At least 19 years of age according to the Cannabis Act and Regulations of Ontario A minimum of 2 years relevant experience in sales and/or customer service Ability to achieve a passing score for AGCO-required CannSell training course Comfortable with computers and other forms of technology Preferred · High school diploma, or equivalent; Bachelor’s degree preferredOther · Proficiency in Cantonese or Mandarin an assetNEXT STEPS If this sounds like you, then we want you to join us Apply online with your resume and if we think you’re the person we’re looking for, we’ll reach out to learn more about you.Herbiculture is dedicated to offer Equal Employment Opportunity. We welcome all applicants and employees equally regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinance</p></div>","company":{"name":"Herbiculture Ontario Inc."},"location":{"country":"Canada","address":"Toronto, ON (+1 other)","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/herbiculture-ontario-inc/customer-care-specialist/c37a94913f3ae9504cba9d7d0cd10281","title":"Customer Care Specialist","hash":"c37a94913f3ae9504cba9d7d0cd10281","postingUrl":"https://ca.trabajo.org/job-649-20210512-d41dabb6dfdabef66344bc82163e0f45"},{"employmentType":"Full-time, Permanent","postedOn":"11 hours ago","description":"<div><p><b>Company description</b></p><p>We are a family owned and operated business with a commitment to providing our customers with an exceptional customer experience. We are committed to providing a welcoming environment and to building a dynamic team of experienced and knowledgeable staff for our retail locations.</p><p><b>Job description</b></p><p>--------------------------------------------</p><p><b>Two Cannabis Retail Store Manager positions available: </b></p><p>Location #1: 1127B Broadview Ave, Toronto</p><p>Location #2: 355 Oakwood Ave, Toronto</p><p>--------------------------------------------</p><p><i><b>Responsibilities: </b></i></p><ul><li>Responsible for managing staff, schedules, inventory and customer relations</li><li>Serves as a resource for staff concerning products and services, policies and procedures, industry news and changes in regulations;</li><li>Responsible for submitting and reconciling weekly orders from OCS</li><li>Responds to all staff questions, concerns or suggestions</li><li>Resolves conflicts in a timely manner</li><li>Responsible for delegating tasks to Lead Sales Associate and Sales Associates in order to maintain a compliant and clean retail store</li><li>Coordinates with upper management to ensure accurate information is communicated to staff</li><li>Managing and implementing related training and implementation of security standard operating procedures and requirements</li><li>Managing and implementing training on POS system</li><li>Managing staff Human Resources and Payroll and assist with interviewing new staff</li><li>Provides extraordinary customer service for vendors and customers</li><li>Responds to all customer complaints, requests, concerns, suggestions in a timely manner</li><li>Oversees online order pickups to ensure accurate order information and timeliness of pickup</li><li>Maintain accurate records of all activities including daily cash reconciliations, inventory, sales, online orders and returns in accordance with the AGCO and the standards set by Weedjar</li><li>Accurate daily, weekly, and monthly recaps and reporting from sales data</li><li>Maintain inventory control system and perform inventory counts on weekly products in the store</li><li>Provide regular inventory, sales and profitability reports to the CEO/Management Team</li><li>Accountable for monthly federal and regulatory reporting submissions to AGCO</li></ul><p>--------------------------------------------<br /><i><b>Qualifications: </b></i></p><ul><li>Proficient in MS Office; highly proficient in MS Excel</li><li>Experience in data entry and data management</li><li>Knowledgeable in product, resourceful, creative and solution-oriented</li><li>Ability to plan, prioritize and organize</li><li>A leader with a proven ability to hire, train others and retain talent</li><li>Strong leadership and coaching skills to develop and motivate a sales team</li><li>Proven ability to drive extraordinary customer experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Strong verbal and written communication skills and excellent organizational skills</li><li>Passionate and knowledgeable about cannabis products and accessories</li><li>Open to feedback, coaching and continuous improvement</li><li>Demonstrates high levels of integrity and personal responsibility</li><li>Trustworthy, honest and customer-oriented</li></ul><p>--------------------------------------------<br /><i><b>Requirements: </b></i></p><ul><li>Retail Manager Experience: 3 years (Preferred)</li><li>Minimum 6 months of store experience in a regulated Canadian cannabis retail store</li><li>Minimum age - 19 years old or age as specified by the Ontario provincial government</li><li>Able to lift boxes 5 - 30 lbs</li><li>Must be flexible with hours of work and be comfortable with changing duties</li><li>Must have a comprehensive understanding of AGCO regulations and reporting requirements</li><li>CannSell certification required</li><li>Ontario Retail Managers License from AGCO</li><li>Criminal background check required</li></ul><p>--------------------------------------------</p><p><b>Education: </b></p><ul><li>Bachelor's Degree (Preferred)</li></ul><p>--------------------------------------------</p><p>Job Types: Full-time, Permanent</p><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"weedjar"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/weedjar/cannabis-retail-store-manager/ebd49aa95bbd8a5a7e613e248efc6f06","title":"Cannabis Retail Store Manager","hash":"ebd49aa95bbd8a5a7e613e248efc6f06","postingUrl":"https://ca.indeed.com/job/cannabis-retail-store-manager-2fc123b076f93365"},{"postedOn":"1 day ago","description":"<div><div><p>We are looking for an enthusiastic, self-motivated individual to join our management team. The qualified candidate will be organized, have excellent verbal skills and be customer focused.</p><p>Duties and Responsibilities:</p><ul><li>Supports and assists the store manager in the daily operations of the retail business</li><li>Maintains operations by coordinating, and enforcing program, operational, and personnel policies and procedures.</li><li>Contributes to team effort by coaching, counseling, and supporting staff.</li><li>Greets, advises, and assists customers in retail transactions</li><li>Handles customer concerns and complaints in a professional and friendly manner</li><li>Ensures that staff provides excellent customer service through continuous training and coaching</li><li>Maintains a safe and clean store environment by determining and documenting areas of concern and ensuring they are handled appropriately</li><li>Promotes sales through interaction with customers and proper training of staff</li><li>Ensures that all compliance and operational processes are followed</li></ul><p>Skills and Qualifications:</p><ul><li>Must have minimum of 3-5 years retail management experience</li><li>Must have full availability including nights, weekends, and holidays</li><li>Must have excellent verbal skills</li><li>Experience in training preferred</li><li>Must be minimum of 21 years of age</li><li>Cannabis Industry experienced preferred</li></ul><p>Compensation commensurate with experience</p></div></div>","company":{"companyType":"Private/Growth","name":"Green Gold Group Inc"},"location":{"country":"United States","address":"Charlton, MA 01507","city":"Charlton","stateProvince":"MA"},"frontendLink":"/job-posting/green-gold-group-inc/retail-assistant-manager/1fa7d8760971861b75c7b936db1bccbf","title":"Retail Assistant Manager","hash":"1fa7d8760971861b75c7b936db1bccbf","postingUrl":"https://www.indeed.com/job/retail-assistant-manager-493bc05b5d8da103"},{"employmentType":"Part-time","postedOn":"3 days ago","description":"<div><p><b>Possibly The Coolest Part-Time Cannabis Infused Chocolatier/Production Assistant Job </b><br /><b>Ever… </b></p><p>You’re the one your friends go to when they need an exquisite dessert centerpiece for the party. They trust your attention to detail. Your ability to intricately execute makes your piece of edible art become a talking point of the party.</p><p>You’re driven by results and their reaction to your work is all the reward you need…although getting paid to do something you love has its perks too.</p><p>Picture this: Every single day you came to work in a place that appreciates the work that you do? And trusts that you can do it better than anyone else on the team?</p><p>Where you can truly express your artistic ability in the products you create for people to consume, and your team members acknowledge how much of yourself you put into your job, even though you make it look effortless and flawless.</p><p>Where you’re celebrated for your magical talents of creating food that is art and driving massive action that equals results.</p><p><b>If that sounds like you, your in the right place: </b></p><p>We are looking for an experienced chocolatier/culinary aficionado to join the Governors Island Co. team.<br />This role will be “behind the scenes” and is integral to the continued improvement and refinement of our relationships with clients and our current cannabis infused product contracts.</p><p>We are a small family-owned company, focused on helping other cannabis businesses streamline and improve their market presence by assisting with their cannabis infused product line so they don’t have to.</p><p>We are looking for someone to join the company to learn, improve, and expand our cannabis infused product offerings with a focus on creating products that have a story, support local agriculture, and celebrate such an amazing plant.</p><p><b>You’ll know this job is for you if: </b></p><p><b> * </b>There’s no greater feeling of accomplishment for you than knowing you’ve solved an issue for someone or provided a client with something of value.</p><p><b> * </b>You cringe when you see a label affixed crooked on a finished product.<br /><b> * </b>Having your production schedule planned a month in advance makes you giddy on the inside because all you have to focus on is execution!<br /><b> * </b>You know that it isn’t all glamorous and the behind the scenes work is just as important as the client facing stuff, to make sure we’re keeping production on track.</p><p><b>What we’re looking for in our cannabis infused chocolatier/production assistant: </b></p><p><b> * </b>This role is the perfect fit for an experienced chocolatier who wants to focus on creating art and collaborate with some pretty badass cannabis businesses. You understand that not everything is exciting all the time…sometimes we just need to put our heads down and do the work so our clients can get the highest value out of everything we create.</p><p><i>*<b>Important: </b>This position is more than just pumping out product. We’re looking for someone to cultivate positive relationships with our community, be an innovative and strategic thinker, and make sure that our clients are being delivered the quality they’ve come to expect with our name. </i></p><p>How ‘bout we skip right ahead to the center of the tootsie-pop? Our small business is located in<br />Portland, ME. We are biased — but we are pretty sure we are a cool place to work for. Honestly, the job is not all roses and puppy dogs — there is some good news and there is some bad news.</p><p><b>Let’s get the bad news out of the way first: </b></p><p>1. The hours are a little weird. At first, we have have about 20 hours a week, and then as you start to get more familiar with our business, it might grow to 30 hours a week or even full-time. So if you’re looking for something full-time to start or want to squeeze our work in next to another job, then this is no longer the “coolest” part-time job ever; it just became the “suckiest” and probably isn’t a good fit.</p><p>2. We’re looking for someone who can join the team with these part-time hours but feel like this is their full-time home. This is NOT a good fit for someone who is looking to build their own business.</p><p>3. Review points 1 &amp; 2.</p><p><b>Now let’s talk about the good stuff: </b></p><p>1. <b>The pay is competitive</b> but you won’t get rich as this job. The pay is $18/hour.<br />2. <b>Our facility is conveniently located off the highway and in a fairly private location for Portland. You </b> don’t have to worry about finding a parking spot and can even enjoy lunch outside.<br />3. <b>The work is fun</b>, fresh and dynamic. You will be working directly for our co-founder, Janelle, and helping her with a mix of projects and support.<br />4. <b>We aren’t big on stress. So, while we will expect you to work efficiently and get things done, we </b> focus on open communication and getting things done right the first go around.<br />5. <b>You don’t have to run your own business!</b> Maybe you’ve been around that block and it wasn’t for you. Now you can have all the benefits of supporting people create products for their businesses without the headaches and expenses of actually building your own empire. It’s like the best of both worlds!</p><p><b>Now, let’s talk about the job requirements: </b></p><p>1. <b>You need to be fired up about our mission to help cannabis business within our niche, design an </b><br />infused product line that serves their clientele. We want to make their vision come to life and deliver in a punctual manner so they can use their time to focus on what they do best</p><p>2. <b>You are an experienced chocolatier and truly love all aspects of working in the kitchen… including dishwashing. </b>The majority of your time will be spent creating infused chocolate products as well as a few other confection type edibles for various Maine cannabis businesses. Basic mathematic ability is also extremely important for this role as well as attention to cleanliness.</p><p>3. <b>You’re the type person who gets joy out of getting things done.</b> Every day, you will bang out a list of stuff. Fun stuff. Important stuff. Necessary stuff. You love lists and checking things off diligently…</p><p>and maybe you’re even one of those people who writes things on that list just so you can check it off. That’s great, we love people like you!</p><p>4. <b>You love nailing down the details. </b>You don’t need to race through work and get things done half- assed (that’s the exact opposite mindset we need). We need you to have an eye for the bigger picture and get projects done correctly and efficiently.</p><p>5. <b>You are meticulous in your work</b>. If you are shy or quiet (which actually sounds perfect for us) that is totally cool. We are not looking for the life of the party...in fact, quite the opposite. We are looking for a good, fun person, who gets things done.</p><p>6. <b>You have an eye for design and creating aesthetically pleasing products. </b>You’re great at creating products that are visually pleasing. After all, we first taste with our eyes.</p><p>7. <b>You are not attached to your cell-phone</b> like it’s an extension of your body. While we all enjoy keeping in touch with people, there is a time and place for it. If you love to immerse yourself in projects without distractions and achieve a “flow-state” this is the job for you! Your hands will be very busy preparing food items and following the “do’s and don’ts of food handling is a must.</p><p>8. <b>You share our company values. </b><br />1. Make it your best work<br />2. Lead by example<br />3. Go the extra mile<br />4. Stay humble<br />5. Be disciplined<br />6. Accept personal responsibility<br />7. Take initiative<br />8. Build positive &amp; fun relationships<br />9. Always be learning</p><p>In short, your job is to drive our mission forward and help Janelle in any way you can. And to have fun at work (who wants a job that isn’t fun?!?). Our workplace is casual, but we do expect professionalism and punctuality.</p><p><b>But what we don’t expect is perfection for you to qualify for this job</b>. Tools are teachable but we do expect you to have a solid understanding of working with chocolate and a keen interest in expanding your abilities. We expect intelligence, energy, and a get it done attitude. When you have questions, you will find the answers with a quick yell down the hallway to Janelle or anyone else on our team.</p><p><b>Some things you’ll be responsible for: </b></p><ul><li>Create cannabis infused products - chocolate, jellies, gummies, salves, ice cream etc…to clients desired specifications</li></ul><ul><li>Prepare ingredients, work stations and equipment for production</li><li>Quality Control - ensure product consistency such as: cannabinoid profile, weight, appearance and flavor profile</li><li>Package product inventory</li></ul><ul><li>Count, sort, label, assemble, bag, seal, tape, box and pack inventory</li><li>Maintain and comply with sanitation, safety standards and tracking systems</li><li>Meet daily, weekly, and monthly team and personal quota goals</li></ul><p><b>Requirements: </b></p><ul><li>2+ years experience as a chocolatier</li><li>Have high emotional intelligence</li><li>Willingness to follow and create systems and processes</li><li>Strong communication skills</li><li>Competent with technical issues</li><li>Comfortable operating autonomously</li></ul><ul><li>Be an independent, self-starter who executes tasks on time and at high level of attention to detail!</li><li>Comfortable having difficult conversations</li><li>Take direction well and thrive in a high performance team</li><li>Be loyal, hardworking and comfortable in a fast paced small-business environment where priorities can change quickly.</li><li>Be a Maine resident and able to pass a background check and drug test</li><li>Able to lift 50 pounds and stand all day</li></ul><ul><li>Must be at least 21 years of age</li></ul><p>If this is a job that gets you so excited that you would even do it for free, we would totally accept that offer from you. But if you prefer compensation (and we totally get it...we prefer getting paid as well) this is what we offer:</p><ul><li>The rate for this job is $18/hour with room to grow as you add more value to the company and our clients.</li></ul><ul><li>It is a part-time job and would start around 20 hours a week, 3 days a week, and likely grow from there to full-time over the next 6-9 months.</li></ul><p>In addition to being a detailed person, you must follow systems and processes. In fact, just to prove that you are detailed oriented and can follow procedures, when you apply for this position in the subject line of the email you must include “I have found my type of peeps” in the subject line. Yep, that’s our little trick to sort out the people who blanket send their resume to anyone and everyone, from the folks (that’s you) who are truly interested in this position.</p><p>We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally. One thing that will give you a BIG leg up<br />(but is optional) is to send a quick video in along with your resume. In your video tell us why you think you’re perfect for this job and why you will rock this position. This is purely for us to get a sense of your personality. And if you decide not to send a video (that’s ok), please tell us why you chose not to send in a video.<br />(To learn more about video submission please visit www.governorsislandcompany.com/careers)</p><p>We can’t wait to meet you!!!</p><p>Job Type: Part-time</p><p>Pay: $18.00 per hour</p><p>Schedule:</p><ul><li>Day shift</li></ul><p>Experience:</p><ul><li>pastry chef: 1 year (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Growth","name":"Governors Island Company","logoUrl":"/logos/governors-island-corporation-266463f94f2699c43cbedf9667776b4c.png"},"location":{"country":"United States","address":"Portland, ME 04103","city":"Portland","stateProvince":"ME"},"frontendLink":"/job-posting/governors-island-company/chocolatier-pastry-chef-production-assistant-cannabis/8f43ec2420de2ebcdd725f191ed0e6f2","title":"Chocolatier/Pastry Chef/Production Assistant - Cannabis","hash":"8f43ec2420de2ebcdd725f191ed0e6f2","postingUrl":"https://www.indeed.com/job/chocolatierpastry-chefproduction-assistant-cannabis-6d5616eec07f226a"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>New England Cannabis Corporation (NECC) is a family owned cannabis cultivation and product manufacturing establishment located in Holliston, MA. We are seeking motivated individuals that share our passion for cannabis and are looking for an opportunity to grow with this thriving industry and our Company!</p><p><b>Cannabis Infused Confectionary Chef Assistant (Full Time)</b></p><p>REQUIRED PROFESSIONAL SKILLS</p><ul><li><b>1 year + of professional confections experience in a high volume kitchen.</b></li></ul><ul><li><b>Managing kitchen staff experience.</b></li></ul><ul><li><b>Time management and organizational skills.</b></li></ul><ul><li><b>Extremely precise and detail oriented.</b></li></ul><ul><li>Quick learner and able to work in a fast paced environment.</li></ul><ul><li>Works well independently and in a team environment.</li></ul><p>DESIRED PROFESSIONAL SKILLS</p><ul><li>1 year + of Sous Chef or Chef Assistant experience.</li></ul><ul><li>Creative and passionate about cooking with cannabis.</li></ul><ul><li>Pastry degree.</li></ul><p>PRIMARY RESPONSIBILITIES</p><ul><li>Strictly adhere to SOP’s (standard operating procedures).</li></ul><ul><li>Create high quality, carefully dosed cannabis infused edibles at commercial quantities.</li></ul><ul><li>Adhere to directions and tasks assigned by the Head Confectionary Chef.</li></ul><ul><li>Follow culinary, food handler &amp; cleanliness standards.</li></ul><ul><li>Maintain fresh and frozen ingredients and have an organized fridge and freezer; foods labeled with names, dates, and expirations.</li></ul><ul><li>Comply with all rules, laws, regulations and industry standards set forth by the Commonwealth of Massachusetts, the Cannabis Control Commission (CCC), the Town of Holliston and the Company.</li></ul><ul><li>Any additional tasks assigned by management.</li></ul><p>REQUIREMENTS</p><ul><li>ServSafe certified within the first 30 days of employment.</li></ul><ul><li>At least 21 years of age.</li></ul><ul><li>High School Diploma or GED equivalent; and legally eligible to work in the United States.</li></ul><ul><li>Ability to lift up to 60 lbs.</li></ul><ul><li>Consent to mandated background checks.</li></ul><ul><li>Ability to work flexible schedules.</li></ul><ul><li>Have reliable transportation.</li></ul><p>Benefits available to qualifying employees.</p><p>Please make sure your resume includes your email address and phone number. We also would like two professional references from a recent previous manager or superior of yours that we may contact.</p><p>New England Cannabis Corporation, Inc. is an equal opportunity employer and makes employment decisions based on merit, and without regard to race, religion, color, sexual orientation, genetic information, national origin, disability, age, veteran status, or any other factor prohibited by law. All such discrimination is unlawful.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you capable of lifting 60+ lbs?</li><li>Do you consent to mandated background checks?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>professional confectionary: 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Startup","name":"New England Cannabis Corporation, Inc."},"location":{"country":"United States","address":"Holliston, MA 01746","city":"Holliston","stateProvince":"MA"},"frontendLink":"/job-posting/new-england-cannabis-corporation-inc/confection-chef-assistant/490c428471c75489f0672431f2ec7edc","title":"Confection Chef Assistant","hash":"490c428471c75489f0672431f2ec7edc","postingUrl":"https://www.indeed.com/job/confection-chef-assistant-fe73749e2ba43084"},{"postedOn":"1 day ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service-oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licenses pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul></div><p></p></div>","company":{"companyType":"Private/Established","name":"Monark","logoUrl":"/logos/monark-55915e747ea3eb9960766b9a6e49aa32.jpeg"},"location":{"country":"Canada","address":"Chilliwack, BC","city":"Chilliwack","stateProvince":"BC"},"frontendLink":"/job-posting/monark/retail-store-manager-chilliwack/ce55e13e428092005e4f53bc07c6159c","title":"Retail Store Manager - Chilliwack","hash":"ce55e13e428092005e4f53bc07c6159c","postingUrl":"https://ca.indeed.com/job/retail-store-manager-chilliwack-ae610eeea192cec5"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Job Title: </b></p><p>Store Manager</p><p><b>Department: </b></p><p><b>Reports to: </b></p><p><b>FLSA Status: </b></p><p>Exempt</p><p><b>Location: </b></p><p>Wildomar, CA</p><p><b>Travel: </b></p><p><b>Salary: </b></p><p>$60,000</p><p><b>Prepared by: </b></p><p><b>Position Code: </b></p><p><b>Date: </b></p><p>05/2021</p><p><b>Summary </b></p><p>Our Store Manager will have a start-up mentality and be responsible for the day-to-day operations of the store. Provide training and support for all the employees at the facility while maintaining a family-orientated team culture. A successful candidate will be efficient and passionate about teamwork and want to succeed at a high level, detailed-orientated, highly driven, enthusiastic and a self-starter with a passion for customer service.</p><p>The store manager will have a demonstrated ability and motivation to execute goals and tasks, and a passion for the cannabis industry.</p><p><b>Essential Duties and Responsibilities</b></p><p><b>Responsibilities</b></p><ul><li>Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.</li><li>Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.</li><li>Seek ways to better promote the store, the product line and service within the store.</li><li>Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.</li><li>Implement cross-training of employees and Assistant Managers to always maintain productivity.</li><li>Manage all controllable costs with a view to maintaining profitability.</li><li>Ensure the store always remains clean and presentable.</li><li>Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.</li></ul><p><b>Requirements</b></p><p><b>Education and Experience</b></p><ul><li>Demonstrated experience and success in a retail management environment.</li><li>Prior Retail Management experience</li><li>Excellent communication and interpersonal skills</li><li>Strong decision-making skills</li><li>Detail oriented</li><li>Work with little to no supervision</li><li>Degree preferred in Business Administration, Human Resources or related field</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 5 years (Preferred)</li><li>Customer Service: 5 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Crnnt Cannabis","logoUrl":"/logos/crnnt-cannabis-54a0b0c7397c528027d0261969eef33c.png"},"location":{"country":"United States","address":"Wildomar, CA","city":"Wildomar","stateProvince":"CA"},"frontendLink":"/job-posting/crnnt-cannabis/retail-store-manager/1898195736df5ecb3d80a08eed5c58c8","title":"Retail Store Manager","hash":"1898195736df5ecb3d80a08eed5c58c8","postingUrl":"https://www.indeed.com/job/retail-store-manager-397d8a70854ce865"},{"employmentType":"Part-time, Contract","postedOn":"3 days ago","description":"<div><p>Northern Virginia Hemp and Agriculture is in search of someone who specializes in preparation of gourmet baked goods, candies, and desserts.</p><p>In addition to creating and testing new recipes, this person will be responsible for the oversight of the kitchen in which they work, will make sure that all ingredients are in stock, and safety procedures are followed.</p><p>We are looking to fill a part time position a few days a week at our location in marshall virginia. This ppportunity could turn into a full time position down the road as we grow.</p><p>You must be an independent, creative worker, and have flexible hours.</p><p>Qualifications for pastry chef*****</p><p>-Proven experience working as a pastry chef in a fast paced kitchen environment</p><p>-able to follow recipes and instructions accurately</p><p>-good knowledge of pastry arts and ingredients</p><p>-confident culinary techniques and skills</p><p>- good sense of planning and preparation for the day ahead</p><p>-strong organizational and time management skills</p><p>-is punctual and maintains self discipline to ensure optimal work performance</p><p>-serve safe certification preferred</p><p>-must have reliable transportation</p><p>-must be able to pass a background check</p><p>Job Types: Part-time, Contract</p><p>Pay: $18.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Schedule:</p><ul><li>12 hour shift</li></ul><p>Experience:</p><ul><li>Baking: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Northern Virginia Hemp and Agriculture"},"location":{"country":"United States","address":"Marshall, VA 20115","city":"Marshall","stateProvince":"VA"},"frontendLink":"/job-posting/northern-virginia-hemp-and-agriculture/baker-confectionary-chef/bf4260a0accb32b37f6187151a6b8be5","title":"Baker / Confectionary Chef","hash":"bf4260a0accb32b37f6187151a6b8be5","postingUrl":"https://www.indeed.com/job/baker-confectionary-chef-12ca6d35c49e1615"},{"postedOn":"1 day ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licences pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul><p></p><p><br />Location:</p><p>We are opening multiple stores, please inform which location/s you would like to work.</p></div></div>","company":{"companyType":"Private/Established","name":"Monark","logoUrl":"/logos/monark-55915e747ea3eb9960766b9a6e49aa32.jpeg"},"location":{"country":"Canada","address":"Surrey, BC","city":"Surrey","stateProvince":"BC"},"frontendLink":"/job-posting/monark/retail-store-manager-white-rock/5625b7b742c9c8a99f3821f61c6d0e56","title":"Retail Store Manager - White Rock","hash":"5625b7b742c9c8a99f3821f61c6d0e56","postingUrl":"https://ca.indeed.com/job/retail-store-manager-white-rock-964ba27890042a22"},{"postedOn":"4 days ago","description":"<div><b>Job Description:</b> Core Responsibilities<br />Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br /><br /><ul><li>Execute Cookies world class customer experience.</li><li>Provide a friendly and warm welcome to all customers.</li><li>Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.</li><li>Drive repeat business through local grass roots networking and our loyalty program.</li><li>Partner with GM and recruiting team to set hiring standards for all store team members.</li><li>Oversee management and associate onboarding programs, training modules, ongoing leadership development.</li><li>Execute training modules, quizzes, video content and tracking.</li><li>Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.</li><li>Partner with GM on succession planning programs to build bench strength.</li><li>Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.</li><li>Link product, merchandising and presentation to overall business metrics.</li><li>Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.</li><li>Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.</li><li>Partner with GM, Marketing and PR on community outreach, press and in-store events.</li></ul><b>Qualifications:</b><b>Required:</b><br /><ul><li>Passion for and knowledgeable about Cannabis</li><li>Passion for Cookies Culture</li><li>Minimum 2 years’ experience supervising training, quality and customer service in retail.</li><li>Microsoft Office skills in Word, Excel and Outlook.</li><li>Strong knowledge of retail technology platforms and systems.</li><li>Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.</li></ul><b>Preferred:</b><br /><ul><li>Store Management Experience</li><li>College Degree</li></ul><b>Competencies:</b><br /><ul><li>Thorough understanding of the Cannabis industry</li><li>Positive attitude</li><li>Strong communication skills</li><li>Interviewing and hiring skills</li><li>Leadership and delegation</li><li>Coach, motivate and develop</li><li>Decision making and problem solving</li><li>Conflict resolution</li><li>Teamwork</li><li>Performance management and execution</li><li>Business acumen</li></ul><b>Supervisory Responsibility:</b><br />This person is directly responsible for managing the Lead Budtenders and Budtenders.<br /><br /><b>Work Environment:</b><br />This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.<br /><br /><b>Physical Demands:</b><br />While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.<br /><br /><b>Position Type and Expected Hours of Work:</b><br />This is a full-time position. This position regularly requires long hours and frequent weekend work.<br /><br /><b>Travel:</b><br />This position may require travel.<br /><br /><b>Other Duties:</b><br />Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"country":"United States","address":"Tulsa, OK 74133","city":"Tulsa","stateProvince":"OK"},"frontendLink":"/job-posting/cookies-retail/hospitality-co-manager/e121a70838b3319d30935f4e29731362","title":"Hospitality Co-Manager","hash":"e121a70838b3319d30935f4e29731362","postingUrl":"https://www.indeed.com/job/hospitality-co-manager-e298eb84347d1cd4"},{"postedOn":"4 days ago","description":"<div><div><h4><b>Ascend Cannabis Co. – Retail Manager</b><br /><ul><li><b>Job Title:</b></li></ul></h4><h4><b>Retail Manager</b></h4><ul><li><b>Location:</b></li></ul><h4><b>3555 S. Yosemite St. Denver, CO 80237</b></h4><ul><li><b>Pay Rate:</b></li></ul><h4><b>$60,000- $75,000 salary plus tips</b></h4><ul><li><b>Benefits:</b></li></ul><h4><b>Dental insurance</b></h4><h4><b>Health insurance</b></h4><h4><b>Vision Insurance</b></h4><h4><b>Life Insurance</b></h4><h4><b>Employee Discounts</b></h4><h4><b>Paid Sick Leave</b></h4><h4><b>Summary</b></h4><h4><b>Serves as a frontline support for the store and all employees at that location ensuring customer/patient relations, personnel management, administrative duties, inventory control, adherence of compliance and regulations, and facilitating successful day-to-day operations. This position shares the responsibility in developing and maintaining a highly motivated team to deliver the best customer service and education to customers/patients. Customer-service focused, detail-oriented, and organized enthusiastic leader with proven decision-making skills able to follow direction and meet deadlines.</b></h4><h4><b>Essential Duties and Responsibilities</b></h4><ul><li><b>Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store.</b></li></ul><ul><li><b>Ensure all safety and compliance regulations are followed by all staff.</b></li></ul><ul><li><b>Responsibilities in cash handling and product management.</b></li></ul><ul><li><b>Directly manage staff; including assisting with employee scheduling as necessary, assigning tasks and workstations, helping maintain employee profiles, and engage in conflict resolution when needed.</b></li></ul><ul><li><b>Hold monthly staff meetings to inform staff of any and all additions to procedures, products, and sales deals. Will need to communicate with staff daily to explain daily deals and specials.</b></li></ul><ul><li><b>Create/manage monthly and quarterly incentives for budtenders to increase sales performance.</b></li></ul><ul><li><b>Assist in ordering and receiving products for medical and recreational as necessary.</b></li></ul><ul><li><b>Active role in hiring/firing, interviewing process, training and all disciplinary action.</b></li></ul><ul><li><b>Ensure there is on-going coaching/providing feedback to and from employees. Prepare and deliver employee performance evaluations in conjunction with the Store Manager.</b></li></ul><ul><li><b>Maintain knowledge of market trends, new cannabis studies and information. Ensure employees do the same and communicate with the executive management team.</b></li></ul><ul><li><b>Assisting in creation of, amendment of, and enforcement of all standard operating procedures as regulations and laws require.</b></li></ul><ul><li><b>Maintain chain of command reporting pertinent information directly to the executive level management as needed.</b></li></ul><ul><li><b>METRC responsibilities – includes all regulation requirements for handling RFID tags, includes but not limited to: receiving of manifested transfers, finishing packages, sales exports, manifesting product when necessary, maintaining separation in differently licensed product, maintaining integrity of legal procedures, disposing of RFID package tags when sold through in METRC. Maintaining patients in our medical METRC; removing expired patients as needed.</b></li></ul><ul><li><b>Ensure validity of all customer and patient information/profiles.</b></li></ul><ul><li><b>POS System responsibilities - including input of product, customer/patient and employee information, discounts and coupons, daily auditing of product and cash, and troubleshooting of inventory errors.</b></li></ul><ul><li><b>Efficiently replenishing floor inventory while maintaining accurate back stock inventory tracking procedures.</b></li></ul><ul><li><b>Assists with responsibilities including ensuring accurate inventory counts and audits, placing orders and ensuring store inventory remains healthy.</b></li></ul><ul><li><b>Perform all duties within the store when necessary.</b></li></ul><ul><li><b>Maintain waste logs and follow waste SOPs. Quality control - ensures all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary</b></li></ul><ul><li><b>Attendance required at all announced manager meetings. May be required to hold meetings for other staff and leads. Must provide creative input for specials, events, pop-ups and all-around education for staff and public.</b></li></ul><ul><li><b>Ability to complete all inspections successfully; ability to proficiently navigate DVR system and provide footage as required and/or requested by governmental agencies.</b></li></ul><ul><li><b>Maintain all marketing and advertising duties as directed by executive level management.</b></li></ul><ul><li><b>Maintain store culture and overall customer and patient satisfaction.</b></li></ul><ul><li><b>Knowledge and consistent demonstration of excellent customer service skills.</b></li></ul><ul><li><b>Knowledge and adherence to the policies, procedures and goals.</b></li></ul><ul><li><b>Ability to learn, use, and navigate various modern technologies.</b></li></ul><ul><li><b>General understanding of the cannabis industry including product knowledge, compliance, and best practices.</b></li></ul><ul><li><b>Knowledge of cannabis, cannabis products, cannabis accessories and methods of consumption.</b></li></ul><ul><li><b>Ability to remain even-tempered in high stress situations. Ability to manage people successfully.</b></li></ul><ul><li><b>Ability to listen well and communicate effectively orally and in writing with various audiences.</b></li></ul><ul><li><b>Ability to use standard registers, office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.</b></li></ul><ul><li><b>Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.</b></li></ul><ul><li><b>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.</b></li></ul><ul><li><b>All other job duties as assigned.</b></li></ul><h4><b>Qualifications</b></h4><h4><br /><b>Education:</b></h4><ul><li><b>High School diploma or General Education Development (GED) required</b></li></ul><ul><li><b>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global</b></li></ul><h4><b>Required Skills &amp; Experience:</b></h4><ul><li><b>Excellent computer, mathematical, language, and reasoning skills</b></li></ul><ul><li><b>Management and leadership experience</b></li></ul><ul><li><b>Customer service experience</b></li></ul><ul><li><b>Must be able to acquire MED badge prior to beginning employment</b></li></ul><h4><b>Physical requirements:</b></h4><ul><li><b>Must be able to complete assigned tasks in a timely manner.</b></li></ul><ul><li><b>Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.</b></li></ul><ul><li><b>Must be able to individually move objects up to 50 lbs in all directions.</b></li></ul><h4><br /><b>Preferred Skills &amp; Experience:</b></h4><ul><li><b>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.</b></li></ul><ul><li><b>Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.</b></li></ul><ul><li><b>Retail, operations and/or sales experience a plus.</b></li></ul><ul><li><b>Minimum of one-year retail, sales, hospitality, or customer service industry experience.</b></li></ul><ul><li><b>High-level critical thinking, attention to detail, mathematical, language and reasoning skills.</b></li></ul><br /><h4><b>**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</b></h4></div></div>","company":{"name":"Ascend Cannabis Co."},"location":{"country":"United States","address":"Denver, CO 80237","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/ascend-cannabis-co/retail-manager/0e91438f38aabed3b6b61aa3c769d083","title":"Retail Manager","hash":"0e91438f38aabed3b6b61aa3c769d083","postingUrl":"https://www.indeed.com/job/retail-manager-5ab4f4a32557f201"},{"postedOn":"3 days ago","description":"<div><div><p><b>Position Overview:</b></p><p>The Manager, Retail Operations is responsible for assisting the General Manager in interfacing, consulting with qualified patients and caregivers, and administering approved medical marijuana products. The Manager, Retail Operations oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking, and inventory control as directed by the General Manager.</p><p>Full Time</p><p><b>Pay:</b> $48,000+</p><p><b>Major Areas of Responsibility include:</b></p><ul><li>The Manager, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the General Manager and as directed.</li><li>Provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.</li><li>Manages patient-specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, and maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.</li><li>As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.</li><li>The Manager, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, and overall compliance with HIPAA.</li><li>This position acts as a liaison internally between all staff, the dispensary management team, and the General Manager, and externally between the Dispensing Facility and law enforcement, the Commissioner of Health, and the local community.</li><li>Directs and monitors department managers to accomplish goals of the plan, consistent with established safety procedures.</li><li>Establishes methods to follow the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but not limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.</li><li>Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events, and product recall.</li><li>This position is responsible for assisting with implementing and maintaining security systems for tracking, record-keeping, record retention, and surveillance related to all product at every stage of storage, delivery, transporting, and distribution.</li><li>Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.</li><li>Implements HR policies and programs in support of company initiatives. Directs all compliance efforts for the company to minimize risk.</li><li>Ensures job descriptions for all positions are accurate and current.</li><li>Conducts investigations, responds to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settles grievances in coordination with Senior Counsel.</li><li>Conducts exit interviews, analyzes data, and makes recommendations to the management team for corrective action and continuous improvement.</li><li>Creates organizational development and employee training programs.</li><li>Conducts performance reviews with department managers and monitors employee productivity, attitudes, and performance results.</li><li>Implements HR related software systems in collaboration with IT Partners.</li><li>Recruits and retains top quality staff for each department and conducts interviews. Manages talent acquisition and workforce management plan.</li><li>Builds a quality assurance program that is tied to the performance review process.</li><li>Develops progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manages leave administration practices.</li><li>Maintains excellent facilities conducive to enhancing employee productivity.</li><li>Provides company-wide communication and manages change.</li><li>Ensures employee safety, wellness, health and welfare.</li></ul><p><b>Minimum Qualifications (Skills, Knowledge &amp; Abilities):</b></p><ul><li>All applicants must be at least 21 years of age.</li><li>Bachelor’s Degree and 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.</li><li>3 years of experience managing a retail operation.</li><li>Experience must include hands-on responsibility for the full scope of human resources activities, both operations and analysis.</li><li>Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention, and product diversion.</li><li>Demonstrated management and leadership skills in a high growth environment are preferred.</li><li>Operations management experience to include production oversight and accountability.</li><li>Excellent and effective consulting skills.</li><li>Strong conflict management skills.</li><li>Strong interpersonal and negotiation skills.</li><li>Solid business acumen, management reporting, and problem-solving skills.</li><li>Exceptional interpersonal skills, including listening, coaching, and training.</li><li>Strong leadership, project management, and time management skills.</li><li>Excellent written, verbal, and non-verbal communication skills.</li><li>Ability to develop strong relationships and experience working with senior level executives.</li><li>Ability to prepare written reports, correspondence, and presentations to senior leadership as required.</li><li>Ability to manage and administer a broad range of tasks including resolving complaints, and counseling managers and employees on the interpretation of policies, procedures, and programs.</li><li>Ability to objectively coach employees and management through complex, difficult, and emotional issues.</li><li>Ability to build and maintain positive relationships in order to gain support and achieve results both internally and externally.</li><li>Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.</li><li>Ability to organize and prioritize work.</li></ul><p><b>Travel %: </b>0</p><p><b>FLSA status: Exempt</b></p><p><b>Additional Abilities Required:</b></p><p>While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.</p><p>Note: <i>Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.</i></p></div></div>","company":{"companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Township of Deptford, NJ 08096","city":"Township Of Deptford","stateProvince":"NJ"},"frontendLink":"/job-posting/columbia-care/manager-retail-operations/f9a941189a0bf77ddcda18efe7c4938d","title":"Manager, Retail Operations","hash":"f9a941189a0bf77ddcda18efe7c4938d","postingUrl":"https://www.indeed.com/job/manager-retail-operations-fd61ce8984f12ac6"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Job Summary</b></p><p>Our Assistant Managers will be responsible for the day to day operations of the retail staff and security staff. As part of the leadership team, they will be responsible for the growth and success of the venue. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, upholding the Pineapple Express brand standards and operating all aspects of the dispensary under the direction of the General Manager.</p><p><b>Duties and Responsibilities (</b>include, but are not limited to):</p><ul><li>Oversee dispensary team including but not limited to: reception, budtenders, and security</li></ul><ul><li>Ensure time is effectively split between all departments as needed</li></ul><ul><li>Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)</li></ul><ul><li>Ensure all staff is on time, well-groomed and in clean uniforms</li></ul><ul><li>Handle all returns, exchanges and employee purchases</li></ul><ul><li>Ensure that Inventory Managers are notified of all returns so this may be communicated to the vendor and product replaced or credit given</li></ul><ul><li>Complete checkouts for Budtenders ensuring all cash handling procedures are being followed</li></ul><ul><li>Responsible for all cash in drop safe and vault</li></ul><ul><li>Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning</li></ul><ul><li>Meet with management team to ensure proper follow-up on all action items and address any personnel issues</li></ul><ul><li>Report all relevant operational information to General Manager</li></ul><ul><li>Handle customer issues and concerns in a professional and effective manner</li></ul><ul><li>Handle all scheduling and coordinate staff on-boarding with talent acquisition</li></ul><ul><li>Responsible for POS updates and maintenance in conjunction with inventory personnel</li></ul><ul><li>Collaborate with human resources to ensure the venue is compliant with all pertinent employee rules and regulations</li></ul><ul><li>Execute marketing efforts as directed by the marketing team</li></ul><ul><li>Ensure proper ambiance and cleanliness within venue at all times</li></ul><ul><li>Execute quarterly all staff meetings and venue cleanings</li></ul><ul><li>Train and develop employees from within</li></ul><ul><li>Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff</li></ul><ul><li>Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale</li></ul><ul><li>Read industry publications to keep up-to-date on trends</li></ul><ul><li>Create and implement policies and procedures that will enhance customer service</li></ul><ul><li>Enforce all policies and procedures of venue and the company</li></ul><ul><li>Manage floor to ensure staff is on task at all times</li></ul><ul><li>Perform any other duties and projects assigned by Senior Management</li></ul><p><b>Qualifications: </b></p><ul><li>At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry</li></ul><ul><li>Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.</li></ul><ul><li>Must be comfortable learning new skills</li></ul><ul><li>Must have a hands-on, proactive management style Skills and Attitudes: Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.</li></ul><p><b>Must have ability to: </b></p><ul><li>Perform all job functions with attention to detail, speed and accuracy</li></ul><ul><li>Prioritize and organize</li></ul><ul><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li></ul><ul><li>Lead by example and ensure that your team executes the game plan laid out for them</li></ul><ul><li>Understand guest service needs</li></ul><ul><li>Work cohesively as a team with co-workers</li></ul><ul><li>Direct staff performance and follow up with corrective action as needed</li></ul><p><b>Education: </b> Must have one or more of the following:</p><ul><li>Bachelor’s degree (B.A.) from a four-year college or university</li></ul><ul><li>Four years of relevant experience and/or training</li></ul><ul><li>Equivalent combination of education and experience Certificates, Licenses, and Registrations:</li></ul><ul><li>Valid California Driver’s License Physical Requirements:</li></ul><ul><li>Must be able to stand/walk for up to 6 hours at a time</li></ul><ul><li>Must be able to sit for up to 8 hours at a time</li></ul><ul><li>Must be able to lift at least 50 pounds safely and properly</li></ul><ul><li>Ability to work in a stressful, fast-paced environment</li></ul><ul><li>Must be able to work days, nights, holidays and weekends.</li></ul><p>Equal Employment Opportunity Policy: Pineapple Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pineapple Ventures complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 per year</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail management: 3 years (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Pineapple Ventures Inc.","logoUrl":"/logos/pineapple-ventures-inc-7bb44da7b6c3dc1606921ee274684a6d.jpeg"},"location":{"country":"United States","address":"Hollywood, CA 90028","city":"Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/pineapple-ventures-inc/cannabis-retail-dispensary-assistant-manager/86b890e5427f073ed64ac20ff6d3723e","title":"Cannabis Retail Dispensary Assistant Manager","hash":"86b890e5427f073ed64ac20ff6d3723e","postingUrl":"https://www.indeed.com/job/cannabis-retail-dispensary-assistant-manager-160868bc41a22800"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Job Summary</b></p><p>Our Assistant Managers will be responsible for the day to day operations of the retail staff and security staff. As part of the leadership team, they will be responsible for the growth and success of the venue. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, upholding the Pineapple Express brand standards and operating all aspects of the dispensary under the direction of the General Manager.</p><p><b>Duties and Responsibilities (</b>include, but are not limited to):</p><ul><li>Oversee dispensary team including but not limited to: reception, budtenders, and security</li></ul><ul><li>Ensure time is effectively split between all departments as needed</li></ul><ul><li>Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)</li></ul><ul><li>Ensure all staff is on time, well-groomed and in clean uniforms</li></ul><ul><li>Handle all returns, exchanges and employee purchases</li></ul><ul><li>Ensure that Inventory Managers are notified of all returns so this may be communicated to the vendor and product replaced or credit given</li></ul><ul><li>Complete checkouts for Budtenders ensuring all cash handling procedures are being followed</li></ul><ul><li>Responsible for all cash in drop safe and vault</li></ul><ul><li>Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning</li></ul><ul><li>Meet with management team to ensure proper follow-up on all action items and address any personnel issues</li></ul><ul><li>Report all relevant operational information to General Manager</li></ul><ul><li>Handle customer issues and concerns in a professional and effective manner</li></ul><ul><li>Handle all scheduling and coordinate staff on-boarding with talent acquisition</li></ul><ul><li>Responsible for POS updates and maintenance in conjunction with inventory personnel</li></ul><ul><li>Collaborate with human resources to ensure the venue is compliant with all pertinent employee rules and regulations</li></ul><ul><li>Execute marketing efforts as directed by the marketing team</li></ul><ul><li>Ensure proper ambiance and cleanliness within venue at all times</li></ul><ul><li>Execute quarterly all staff meetings and venue cleanings</li></ul><ul><li>Train and develop employees from within</li></ul><ul><li>Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff</li></ul><ul><li>Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale</li></ul><ul><li>Read industry publications to keep up-to-date on trends</li></ul><ul><li>Create and implement policies and procedures that will enhance customer service</li></ul><ul><li>Enforce all policies and procedures of venue and the company</li></ul><ul><li>Manage floor to ensure staff is on task at all times</li></ul><ul><li>Perform any other duties and projects assigned by Senior Management</li></ul><p><b>Qualifications: </b></p><ul><li>At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry</li></ul><ul><li>Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.</li></ul><ul><li>Must be comfortable learning new skills</li></ul><ul><li>Must have a hands-on, proactive management style Skills and Attitudes: Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.</li></ul><p><b>Must have ability to: </b></p><ul><li>Perform all job functions with attention to detail, speed and accuracy</li></ul><ul><li>Prioritize and organize</li></ul><ul><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li></ul><ul><li>Lead by example and ensure that your team executes the game plan laid out for them</li></ul><ul><li>Understand guest service needs</li></ul><ul><li>Work cohesively as a team with co-workers</li></ul><ul><li>Direct staff performance and follow up with corrective action as needed</li></ul><p><b>Education: </b> Must have one or more of the following:</p><ul><li>Bachelor’s degree (B.A.) from a four-year college or university</li></ul><ul><li>Four years of relevant experience and/or training</li></ul><ul><li>Equivalent combination of education and experience Certificates, Licenses, and Registrations:</li></ul><ul><li>Valid California Driver’s License Physical Requirements:</li></ul><ul><li>Must be able to stand/walk for up to 6 hours at a time</li></ul><ul><li>Must be able to sit for up to 8 hours at a time</li></ul><ul><li>Must be able to lift at least 50 pounds safely and properly</li></ul><ul><li>Ability to work in a stressful, fast-paced environment</li></ul><ul><li>Must be able to work days, nights, holidays and weekends.</li></ul><p>Equal Employment Opportunity Policy: Pineapple Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pineapple Ventures complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 per year</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail management: 3 years (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Pineapple Ventures Inc.","logoUrl":"/logos/pineapple-ventures-inc-7bb44da7b6c3dc1606921ee274684a6d.jpeg"},"location":{"country":"United States","address":"Los Angeles, CA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/pineapple-ventures-inc/cannabis-retail-dispensary-assistant-manager/b42145c8a585bfc5f57dedfc0fb53080","title":"Cannabis Retail Dispensary Assistant Manager","hash":"b42145c8a585bfc5f57dedfc0fb53080","postingUrl":"https://www.indeed.com/job/cannabis-retail-dispensary-assistant-manager-25a09ff732be7d36"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Communication Manager Retail</b></p><p><b>The Company</b></p><p>At IGS Solutions LLC, our mission is clear: To provide the ultimate on stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. Influence; Motivate desired actions in others by modeling the way, Inspire; Empower those around you through positive teamwork, accountability, and trust, Innovate; Drive creativity and resourcefulness through courageous problem-solving. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world</p><p>We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.</p><p>Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible growth. If you are interested in building global STIIIZY and Authentic brands, scaling a business, and working in a values-driven environment, we want to hear from you!</p><p><b>The Opportunity </b></p><p>The Manager of Retail Communications will lead the retail organization’s communications team and will develop and implement internal and external communication strategies for the organization to ensure that unified, consistent, and positive messages define and promote the corporate identity and mission.</p><p><b>Responsibilities</b></p><ul><li>Identifies and capitalizes on opportunities to promote and positively represent the</li></ul><p>organization through internal and external communication.</p><ul><li>Develops and implements policies and procedures for communicating on behalf of</li></ul><p>the organization that represents the corporate identity, and promotes and</p><p>supports the organization’s mission.</p><ul><li>Oversees the workflow and work assignments of the communications team to</li></ul><p>ensure effective collaboration among team members and consistent, quality work.</p><ul><li>Drafts proposals for special communications projects; presents on and promotes</li></ul><p>these projects to management.</p><ul><li>Represents the company in a variety of settings, always promoting the company in</li></ul><p>the best possible way.</p><ul><li>Superlative communication skills in all forms.</li></ul><ul><li>Excellent strategic organization skills.</li></ul><ul><li>Excellent managerial skills.</li></ul><ul><li>Ability to use tact and professionalism including in times of extreme stress.</li></ul><ul><li>Ability to think creatively.</li></ul><ul><li>Ability to adapt and respond to difficult questions and issues.</li></ul><ul><li>Ability to create, implement, and apply a budget.</li></ul><ul><li>Performs other related duties as assigned.</li></ul><p><b>Education </b></p><ul><li>Bachelor’s degree in communications required; Master’s degree preferred.</li></ul><ul><li>At least seven years of experience in communications field required.</li></ul><ul><li>Management experience required.</li></ul><p><b>Physical Requirements: </b></p><ul><li>Prolonged periods sitting at a desk and working on a computer.</li></ul><ul><li>Must be able to lift up to 15 pounds at times.</li></ul><p><b>Other Details</b></p><p>This is a full-time position based out of DTLA.</p><p>We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t worry; every resume we get is kept in our database for six months for consideration in future searches for talent</p><p>IGS Solutions LLC is committed to employing a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender, identity gender expression, veteran status or disability.</p><p>Accommodations are available upon request for candidates taking part in all aspects of the selection process.</p><p>Please note: the chosen applicant will be required to successfully complete background and reference checks.</p><p>Thank you so much for your interest in IGS Solutions LLC.</p><p>Job Type: Full-time</p><p>Pay: $82,000.00 - $110,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"STIIIZY","logoUrl":"/logos/stiiizy-efa24894850a97a1c268f8e7502aca7c.png"},"location":{"country":"United States","address":"Los Angeles, CA 90033","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/stiiizy/communications-manager-retail/331890ca2fd4dd294f52d6e9920c14f3","title":"Communications Manager-Retail","hash":"331890ca2fd4dd294f52d6e9920c14f3","postingUrl":"https://www.indeed.com/job/communications-manager-retail-f015ba894167adfc"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>We are seeking and outgoing, detail oriented, creative, and passionate Retail Manager who is looking for long-term employment in our Boston medical &amp; (soon to be) adult-use dispensary. The applicant will assist the management team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. You must possess the ability to listen well, communicate effectively with diverse audiences, and be a creative thinker.</p><p>Responsibilities:</p><ul><li>Responsible for sales and customer experience by maintaining a safe and inviting retail environment.</li><li>Ensure the sales floor is properly inventoried.</li><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies, procedures, and regulations.</li><li>Maintain some product knowledge.</li><li>Accurately use and maintain a Point of Sale (POS) system.</li><li>Verify proper documentation and ID for patients and guests.</li><li>Other duties as assigned by the Management Team.</li><li>As proficiencies are achieved, applicant might be exposed to inventory analysis, audit and acquisition, scheduling, implementation of operational processes etc.</li></ul><p>Competencies:</p><ul><li>Exceptional Customer Service skills</li><li>Solid communication and interpersonal skills</li><li>Desire to learn about our products and cannabis in general</li><li>Knowledge of basic computer skills; POS software and cash management is a plus</li><li>Strong attention to detail and a team-player mentality</li><li>Fun attitude and strong work ethic</li><li>Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry.</li><li>Creative thinking for solving problems and finding new opportunities for growth</li></ul><p>Education:</p><ul><li>High School Diploma or equivalent</li><li>Previous retail experience required</li></ul><p>Other Requirements:</p><ul><li>Must be at least 21 years of age and able to pass a background check</li><li>Professional, tidy appearance and good personal hygiene</li><li>When applying please include the word \"Popcorn\" in any fashion you see fit</li><li>Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location assignments</li></ul><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Holidays</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All staff and customers are required to wear masks. Extra sanitization protocols.</p><p>Application Question(s):</p><ul><li>Why are you interested in this position?</li><li>What are your long term career goals?</li><li>Are you willing to undergo, and are you able to pass, a thorough background check?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Retail sales: 2 years (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Apothca","logoUrl":"/logos/apothca-96691395a30d90164c396b8131bab5f5.png"},"location":{"country":"United States","address":"Boston, MA 02130","city":"Boston","stateProvince":"MA"},"frontendLink":"/job-posting/apothca/retail-store-manager/0a20e843fe9a259aa22c2974d6b4c35c","title":"Retail Store Manager","hash":"0a20e843fe9a259aa22c2974d6b4c35c","postingUrl":"https://www.indeed.com/job/retail-store-manager-b4b14cec2c4d5268"},{"postedOn":"4 days ago","description":"<div><div><h4><b>Ascend Cannabis Co. – Assistant Retail Manager</b><br /><ul><li><b>Job Title:</b></li></ul></h4><h4><b>Assistant Retail Manager</b></h4><ul><li><b>Location:</b></li></ul><h4><b>3555 S Yosemite St. Denver, CO 80237</b></h4><ul><li><b>Pay Rate:</b></li></ul><h4><b>$45,000- $60,000 salary plus tips</b></h4><ul><li><b>Benefits:</b></li></ul><h4><b>Dental insurance</b></h4><h4><b>Health insurance</b></h4><h4><b>Vision Insurance</b></h4><h4><b>Life Insurance</b></h4><h4><b>Employee Discounts</b></h4><h4><b>Paid Sick Leave</b></h4><h4><b>Summary</b></h4><h4><b>Serves as a frontline support for the Store Manager ensuring customer/patient relations, personnel management, administrative duties, inventory control, adherence of compliance and regulations, and facilitating successful day-to-day operations. This position shares the responsibility in developing and maintaining a highly motivated team to deliver the best customer service and education to customers/patients. Customer-service focused, detail-oriented, and organized enthusiastic leader with proven decision-making skills able to follow direction and meet deadlines.</b></h4><h4><b>Essential Duties and Responsibilities</b></h4><ul><li><b>Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store in the absence of the Store Manager.</b></li></ul><ul><li><b>Ensure all safety and compliance regulations are followed by all staff.</b></li></ul><ul><li><b>Responsibilities in cash handling and product management.</b></li></ul><ul><li><b>Directly manage staff; including assisting with employee scheduling as necessary, assigning tasks and workstations, helping maintain employee profiles, and engage in conflict resolution when needed.</b></li></ul><ul><li><b>Hold monthly staff meetings to inform staff of any and all additions to procedures, products, and sales deals. Will need to communicate with staff daily to explain daily deals and specials.</b></li></ul><ul><li><b>Create/manage monthly and quarterly incentives for budtenders to increase sales performance.</b></li></ul><ul><li><b>Assist in ordering and receiving products for medical and recreational as necessary.</b></li></ul><ul><li><b>Active role in hiring/firing, interviewing process, training and all disciplinary action.</b></li></ul><ul><li><b>Ensure there is on-going coaching/providing feedback to and from employees. Prepare and deliver employee performance evaluations in conjunction with the Store Manager.</b></li></ul><ul><li><b>Maintain knowledge of market trends, new cannabis studies and information. Ensure employees do the same and communicate with the Store Manager.</b></li></ul><ul><li><b>Assisting the Store Manager in creation of, amendment of, and enforcement of all standard operating procedures as regulations and laws require.</b></li></ul><ul><li><b>Maintain chain of command reporting pertinent information directly to the Store Manager and executive level management as needed.</b></li></ul><ul><li><b>METRC responsibilities – includes all regulation requirements for handling RFID tags, includes but not limited to: receiving of manifested transfers, finishing packages, sales exports, manifesting product when necessary, maintaining separation in differently licensed product, maintaining integrity of legal procedures, disposing of RFID package tags when sold through in METRC. Maintaining patients in our medical METRC; removing expired patients as needed.</b></li></ul><ul><li><b>Ensure validity of all customer and patient information/profiles.</b></li></ul><ul><li><b>POS System responsibilities - including input of product, customer/patient and employee information, discounts and coupons, daily auditing of product and cash, and troubleshooting of inventory errors.</b></li></ul><ul><li><b>Efficiently replenishing floor inventory while maintaining accurate back stock inventory tracking procedures.</b></li></ul><ul><li><b>Assists the Store Manager with responsibilities including ensuring accurate inventory counts and audits, placing orders and ensuring store inventory remains healthy.</b></li></ul><ul><li><b>Perform duties of all other positions below assistant manager; fills any staffing needs when necessary.</b></li></ul><ul><li><b>Maintain waste logs and follow waste SOPs. Quality control - ensures all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary</b></li></ul><ul><li><b>Completion of various delegated responsibilities from the Store Manager.</b></li></ul><ul><li><b>Attendance required at all announced manager meetings. May be required to hold meetings for other staff and leads. Must provide creative input for specials, events, pop-ups and all-around education for staff and public.</b></li></ul><ul><li><b>Ability to complete all inspections successfully; ability to proficiently navigate DVR system and provide footage as required and/or requested by governmental agencies.</b></li></ul><ul><li><b>Maintain all marketing and advertising duties as directed by executive level management.</b></li></ul><ul><li><b>Maintain store culture and overall customer and patient satisfaction.</b></li></ul><ul><li><b>Knowledge and consistent demonstration of excellent customer service skills.</b></li></ul><ul><li><b>Knowledge and adherence to the policies, procedures and goals.</b></li></ul><ul><li><b>Ability to learn, use, and navigate various modern technologies.</b></li></ul><ul><li><b>General understanding of the cannabis industry including product knowledge, compliance, and best practices.</b></li></ul><ul><li><b>Knowledge of cannabis, cannabis products, cannabis accessories and methods of consumption.</b></li></ul><ul><li><b>Ability to remain even-tempered in high stress situations. Ability to manage people successfully.</b></li></ul><ul><li><b>Ability to listen well and communicate effectively orally and in writing with various audiences.</b></li></ul><ul><li><b>Ability to use standard registers, office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.</b></li></ul><ul><li><b>Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.</b></li></ul><ul><li><b>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.</b></li></ul><ul><li><b>All other job duties as assigned</b></li></ul><h4><b>Qualifications</b></h4><h4><br /><b>Education:</b></h4><ul><li><b>High School diploma or General Education Development (GED) required</b></li></ul><ul><li><b>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global</b></li></ul><h4><b>Required Skills &amp; Experience:</b></h4><ul><li><b>Excellent computer, mathematical, language, and reasoning skills</b></li></ul><ul><li><b>Management and leadership experience</b></li></ul><ul><li><b>Customer service experience</b></li></ul><ul><li><b>Must be able to acquire MED badge prior to beginning employment</b></li></ul><h4><b>Physical requirements:</b></h4><ul><li><b>Must be able to complete assigned tasks in a timely manner.</b></li></ul><ul><li><b>Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.</b></li></ul><ul><li><b>Must be able to individually move objects up to 50 lbs in all directions.</b></li></ul><h4><br /><b>Preferred Skills &amp; Experience:</b></h4><ul><li><b>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.</b></li></ul><ul><li><b>Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.</b></li></ul><ul><li><b>Retail, operations and/or sales experience a plus.</b></li></ul><ul><li><b>Minimum of one-year retail, sales, hospitality, or customer service industry experience.</b></li></ul><ul><li><b>High-level critical thinking, attention to detail, mathematical, language and reasoning skills.</b></li></ul><br /><h4><b>**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</b></h4></div></div>","company":{"name":"Ascend Cannabis Co."},"location":{"country":"United States","address":"Denver, CO 80237","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/ascend-cannabis-co/assistant-retail-manager/5c1c79d03080dc850c13df90ef535b12","title":"Assistant Retail Manager","hash":"5c1c79d03080dc850c13df90ef535b12","postingUrl":"https://www.indeed.com/job/assistant-retail-manager-a1407e8701aef32a"},{"employmentType":"Permanent","postedOn":"5 days ago","description":"<div><p><b>About Us</b></p><p>We are a new cannabis shop opening up on Trinity Bellwoods park, acting within the newly implemented regulatory framework to set up and operate a legal Cannabis Retail Store.</p><p><b>Why is this role important?</b></p><p>The Retail Manager is a key role in the operation of the store, and represents both the store and the store Operator/owner in all facets of the business.</p><p><b>Job Profile: Store Management, Employee Management</b></p><p><b>Reports To: Store Operator/Owner</b></p><p><b>Role Mandate: </b></p><p>The Retail Store Manager will be required to hold a Cannabis Retail Store Manager License from the AGCO. The Retail Store Manager is responsible for overseeing and assisting in the execution of the end to end process in the start-up of the store, merchandising, marketing and operations, leveraging SOPs to ensure best practices, and many key areas of compliance with relevant legislation and the registrar's standards.</p><p><b>Accountabilities: </b></p><ul><li>Maximizes retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.</li><li>Stays informed and knowledgeable about Cannabis law, and all federal and local laws, regulations, as well as industry news and evolving product landscape.</li><li>Represent the Company in a professional manner at all times. Act as a liaison between the company and your customers and/or community.</li><li>Address issues with vendors, co-workers and employees with honesty, integrity and in a timely manner and improve services through feedback from customers.</li><li>Responsible for the training and development of all colleagues on their responsibilities based on the stores SOPs.</li><li>Manage a group of colleagues.</li><li>Responsible for overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash with organizational POS system and all standard operating procedures.</li><li>Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff</li><li>Responsible for human resources functions including but not limited to recommendations on hiring &amp; termination; support and development; training; scheduling; managing expenses; payroll; time sheets; management of employee issues; performance/disciplinary issues, management of product and records.</li><li>Assign responsibilities to employees to ensure that work is prioritized.</li><li>Motivate, coach, counsel and develop staff to instil teamwork, create high employee morale and encourage top performers. Document performance issues for potential discipline after all previous coaching attempts have failed.</li><li>Adhere to the collective agreement in all dealings with employees if applicable.</li><li>Ensure correct prices and labels are in place.</li><li>Ensure that there is total compliance with all relevant legislation, standards, and SOPs.</li><li>Product availability; ordering and follow-up</li><li>Coordination and execution of all back-room initiatives like the flow of goods program.</li><li>Ensure that all timelines for each project are met and adhered to at all times.</li><li>Coordination and facilitation of phasing and site meetings</li><li>All other special projects that might be assigned.</li></ul><p><b>Role Requirements: </b></p><ul><li><b>Familiarity with the Legal Cannabis landscape and all relevant legislation</b></li><li>Must possess or otherwise be qualified for and receive a Retail Manager License from the AGCO</li><li>Familiar with Cannabis usage and the diversity of customer needs</li><li>3 years of managerial experience in a store with strong operational knowledge</li><li>Relevant education will be considered</li><li>Mobile and ability to work flexible hours</li><li>Strong verbal and written communication skills, interpersonal and problem-solving skills</li><li>High organizational skills and ability to multi task</li><li>Ability to work in a fast-paced sometimes-unpredictable environment</li><li>Must be able to work days, evenings, Saturday, Sunday, and holidays</li></ul><p><b>How You'll Succeed: </b></p><p>We seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.</p><p>If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.</p><p>In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and regulatory bodies expect of us.</p><p>Job Type: Permanent</p><p>Experience:</p><ul><li>customer service: 5 years or more (preferred)</li></ul><p>Licence/Certification:</p><ul><li>AGCO Retail Manager License (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul><p>Application deadline: 2021-05-14</p><p>Job Types: Full-time, Permanent</p><p>Salary: From $40,000.00 per year</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Casual dress</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />Initial interviews will be conducted online.</p><p>Education:</p><ul><li>Secondary School (required)</li></ul><p>Experience:</p><ul><li>Retail Management: 3 years (required)</li></ul></div>","company":{"name":"Trinity Flower Cannabis"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/trinity-flower-cannabis/retail-manager/e0fd7c4b6b8b7430db2c053a7b111891","title":"Retail Manager","hash":"e0fd7c4b6b8b7430db2c053a7b111891","postingUrl":"https://ca.indeed.com/job/retail-manager-ecebb31d756c4b60"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p>About the Company: Dosecann is a world-class developer of innovative cannabis products for the wellness-focused consumer, wholly owned by Auxly Cannabis Group Inc. Proudly processed at Auxly’s 55,000 sq. ft., state-of-the-art facility in Charlottetown, Prince Edward Island, Dosecann products are developed and manufactured on-site by a world-class team of scientists and experts, ensuring high-quality, precision and consistency. Dosecann’s wellness products, available at licensed cannabis retailers across Canada, consist of non-GMO capsules and oils. Built on the pillars of quality, safety, and efficacy, Dosecann is cannabis – down to a science. Learn more at www.dosecann.com and stay up to date at Twitter: @Dosecann; Instagram: @dosecann; Facebook: @dosecann. Overview: Based out of Charlottetown, PEI Dosecann Cannabis is currently looking for a Manager, Bilingual Customer Success to join our Regulatory Affairs and Operations teams. Reporting to the Vice President, Associate General Counsel, Regulatory Affairs and Operations, the ideal candidate aspires to work in the growing cannabis field with an award-winning teamAuxly loves our customers and has made customer service a priority by ensuring all customers are heard and all concerns are addressed in a timely and caring manner. The Manager, Bilingual Customer Success will champion the Auxly VIP Customer Success experience by holding responsibility for receiving, processing, and responding to customer inquiries, feedback, and complaints received by phone, email, and social media, across all Auxly brands (Back Forty, Dosecann, Foray, Kolab Project, Robinsons). This role entails a remote management of our amazing Customer Success Representative. The Manager, Bilingual Customer Success will liaise and coordinate with the Commercial, Marketing, Regulatory Affairs, Quality, and Provincial/Territorial boards and retailers. Working with on-site subject matter experts (SME’s), the Manager, Bilingual Customer Success will become a product and troubleshooting guru across all of Auxly’s brands. What can you expect to do: Remotely manage Customer Success Representative by communicating job expectations; planning, monitoring, coaching and appraising job results.Create and implement systems, policies, procedures, and productivity standards to ensure no customer inquiry or concern is left behind, applying the Auxly VIP customer experience.Develop and sustain a solid understanding of Auxly’s entire product portfolio including oils, vapes, edibles, topicals, whole flower, and pre-rolls.Develop a comprehensive understanding of typical business challenges faced by customers, and objectives to appropriately map Auxly’s product features and business benefits to address their needs.Work closely with the Regulatory Affairs, Commercial, Quality, and Marketing teams to troubleshoot customer success issues, track next steps, escalate where needed, and follow-up promptly to ensure customer expectations are exceeded.Acquire and maintain solid knowledge of Canadian Cannabis Regulations and Provincial/Territorial legislations.Organize and lead meetings in order to ensure internal alignment on customized customer care solutions, escalation inquires, and product reviews.Provide strategic consultation and demonstrate measurable value at every customer interaction.Input, manage, and maintain an information database regarding customer inquiries on the internal Quality Management System.Be a customer advocate and drive innovation, best practices, and process improvement.Other related tasks as assigned and as operationally required. What we are looking for: 3-5 years of relevant experience in a customer resolution, customer success, customer retention or an account management role with previously demonstrated success in providing excellent customer experience.Bilingualism in French is mandatory.Proactive interest to increase customer satisfaction and deepen customer relationships, as well as a keen interest in continuous learning and improvement.Ability to partner with customers in developing customized and tailored solutions to their issues, timely escalation as required.Build and maintain relationships internally with multi-site stakeholders, remote cross-functional teams, and externally with customers.Excellent listening and communication skills at all business levels and display effective interpersonal skills.Technically savvy with an intrinsic desire to build and support relationships and expand Auxly product use within a customer environment.Efficient and able to prioritize and allocate time and resources to and focus on multiple projects in a fast-paced, scale up environment. What will set you apart: Knowledge of cannabis industry and regulations under the Cannabis Act, strongly preferred.Previous and closely relevant experience in the Canadian cannabis industry or another regulated industry.Bilingualism in English and French. Â : Auxly Cannabis Group Inc. is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for their interest, however, only those selected for an interview will be contacted.We provide accommodation for job applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation</p></div>","company":{"companyType":"Private/Established","name":"Dosecann Cannabis Solutions","logoUrl":"/logos/dosecann-cannabis-solutions-6b3f328363d5d612b11ccd2ddb52f6df.jpeg"},"location":{"country":"Canada","address":"Charlottetown, PE","city":"Charlottetown","stateProvince":"PE"},"frontendLink":"/job-posting/dosecann-cannabis-solutions/bilingual-customer-success-manager/898616cecc3274a786fb54cfcd580afb","title":"Bilingual Customer Success Manager","hash":"898616cecc3274a786fb54cfcd580afb","postingUrl":"https://ca.trabajo.org/job-649-20210509-5b509be055d57fd4c6f3e083fc55b574"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p><b>Job Description</b></p><p><b>COMPANY OVERVIEW</b></p><p>Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (\"CPG\") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.</p><p><b>MISSION STATEMENT</b></p><p>At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.</p><p><b>JOB SUMMARY</b></p><p>As the Customer Care Manager, the majority of your responsibilities include managing and overseeing and mentoring a team of Customer Care Representatives (CCR's), developing measurable goals and performance objectives, fielding calls and emails, analyzing customer data for trends and continuously finding opportunities to improve the communication and processes cross functionally and with external contacts.</p><p><b>CORE JOB DUTIES</b></p><p>Manage the hiring, training, retention and performance of the Customer Care team Track departmental workflow daily by auditing number of orders placed, codes applied, packets generated, reconciliation requests processed and efficiency in clearing order queue Ensure compliance with regulatory requirements impacting onboarding, ordering and customer care functions Develop and oversee the implementation of Customer Care processes and procedures while working closely with the Operations and Sales team to ensure they are designed effectively Mentor and develop Customer Care team and direct them in finding creative solutions to both client and internal challenges Foster knowledge-sharing and clear communication internally to ensure collaborative and informed work for effective information flow Resolve complex client problems or disputes in a professional manner Develop strategies to increase the quality and efficiency of support to customers and suppliers Monitor business and process metrics to measure departmental KPI's and manage Customer Care effectiveness while continuously work towards improving efficiencies Keep records and documentation of client interactions for details of actions taken and for training purposes Maintain in-depth working knowledge of the company's brands, systems &amp; processes and the California Cannabis industry as a whole Schedule meetings with the internal teams to discuss and resolve Customer Care failures/customer concerns</p><p>REQUIRED EXPERIENCE, EDUCATION AND SKILLS</p><p>5-7+ years prior experience in customer facing roles Minimum 3-5 years of experience in the California Cannabis industry (preferred) Proven experience in a leadership role is required Excellent communication skills and the ability to anticipate the needs of customers Should possess strong problem-solving skills Knowledge of Customer Care programs and databases and the ability to learn new software quickly Excellent writing and presentation skills</p><p><b>ADDITIONAL REQUIREMENTS</b></p><p>Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry</p><p>Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status</p></div>","company":{"website":"crescolabs.com","companyType":"Public/Established","name":"Cresco Labs","logoUrl":"/logos/cresco-labs-af2becc596b572034007bd7a7d918bdd.png"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/cresco-labs/customer-care-manager/366a68c57e7a0d73ff790015478e4289","title":"Customer Care Manager","hash":"366a68c57e7a0d73ff790015478e4289","postingUrl":"https://www.whatjobs.com/job-for-Customer-Care-Manager-in-US-coop282970485"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p><b>Position Overview</b></p><p>In this role, you will assist the General Manager in leading the cannabis retail team and oversee day to day operations. You will foster a culture of teamwork and camaraderie, with communication being at the forefront of team building. You will coordinate the details of daily operations, working closely with the Director of Retail Operations. You will oversee security, reporting and cash management procedures related to opening and closing of the store.</p><p>Job Functions:</p><ul><li>Lead and inspire team members to continuously grow, learn, evolve, to be compassionate, kind and strive to become better.</li><li>Help build an exceptional team that will uphold and deliver our mission, vision, and goals to customers.</li><li>Meet or exceed sales goals, profitability, and operational excellence</li><li>Exceed the customers expectations by implementing and delivering exceptional service and training the staff to deliver the same service</li><li>Drive customer visit goals and increase the number of returning customers</li><li>Analyze, forecast, and deliver financial and operational reporting regularly</li><li>Identify underperforming metrics and help develop strategies for improvement</li><li>Clear knowledge and understanding of cannabis regulations (including Metrc) and ensure that compliance is executed in operations</li><li>Promote an environment and culture that is focused on positive and healthy interactions</li><li>Foster positive and productive relationships with all vendors</li><li>Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow.</li><li>Monitor and manage staffing, scheduling, operations, processes, etc.</li><li>Encourage and promote a teamwork environment while empowering a self-managing team</li><li>Monitor and manage inventory, product placement, store presentations and work with marketing to raise awareness and increase sales</li><li>Implement selling programs, sell-through rates</li><li>Engage meaningfully in the local community through events, programs and partnerships</li><li>Knowledgeable of POS system functions</li><li>Strategically utilize the tools provided to successfully capture customers’ buying habits to ensure the best in class experience</li><li>Implement systems of checks and balances in areas vulnerable to loss</li><li>Promote and implement sales strategies</li></ul><p>*other duties may be assigned</p><p><b>Qualifications: </b></p><ul><li><b>Minimum 21 years of age</b></li><li>2+ years of management experience in a cannabis dispensary</li><li>3 years of retail management</li><li>Bachelor’s Degree preferred, but not a must</li><li>Able to work days, nights, holidays and weekends</li><li>Strong desire to work at a successful and culturally invigorating company</li><li>Excellent communication skills</li><li>Inventory management experience preferred but not a must</li><li>High energy with a hint of hustle</li><li>Self-starter and very organized</li><li>Follows store/company code of conduct</li><li>Knowledge skill and ability to upload position</li></ul><p><b>Physical Demands: </b></p><p>The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift 20 pounds at times.</li><li>Be able to stand for prolonged periods of time, bend, kneel, squat, and twist</li></ul><p><b>Shift Requirements</b></p><ul><li>Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 30 hours per week in a measurement period, as defined by STIIIZY and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.</li><li>Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression</li></ul><p><b>Dress Code: </b></p><p>Certain staff members may be required to meet special dress, grooming, and hygiene standards, such as wearing uniforms or protective clothing, depending on the nature of their job. Uniforms and protective clothing may be required for certain positions and will be provided to employees by Shryne Group, Inc.</p><p>At the discretion of the department head, in special circumstances, such as during unusually hot or cold weather or during special occasions, staff members may be permitted to dress in a more casual fashion than is normally required. On these occasions, staff members are still expected to present a neat appearance and are not permitted to wear ripped, frayed or disheveled clothing. Likewise, tight, revealing, bare midriffs or otherwise the workplace-inappropriate dress is not permitted.</p><p>Reasonable accommodation of religious beliefs:</p><p><i>Shryne recognizes the importance of individually held religious beliefs to persons within its workforce. Shryne Group, Inc. will reasonably accommodate a staff member’s religious beliefs in terms of workplace attire unless the accommodation creates an undue hardship. Accommodation of religious beliefs in terms of attire may be difficult in light of safety issues for staff members. Those requesting a workplace attire accommodation based on religious beliefs should be referred to the human resources department.</i></p><p>Covid Statement:</p><p>Due to Covid-19, we are doing everything we can to keep our team and customers safe. This means individual offices or widely spaced workstations. We also provide extra masks, shields, hand sanitizer, and gloves as needed. We are an essential business and we require our team to work in the office.</p><p>Shryne Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p><b>I, __________________________________acknowledge that I have read and understand the above </b></p><ul><li><i>Employee Name </i>*</li></ul><p><b>job description in its entirety and am capable of performing all of the stated requirements</b></p><p><b>____________________________________________ ____________</b></p><p><b>Employee Signature Date </b></p><p><b>____________________________________________ ____________</b></p><p><b>Manager Name/Signature Date </b></p><p>Job Type: Full-time</p><p>Pay: $19.00 - $23.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Application Question(s):</p><ul><li>What positive impact do you bring to a team?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 3 years (Preferred)</li><li>Customer Service: 5 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"STIIIZY","logoUrl":"/logos/stiiizy-efa24894850a97a1c268f8e7502aca7c.png"},"location":{"country":"United States","address":"Pomona, CA 91768","city":"Pomona","stateProvince":"CA"},"frontendLink":"/job-posting/stiiizy/retail-assistant-store-manager/40aa6f915cd1f45b7b57a3d572ab1cf9","title":"Retail Assistant Store Manager","hash":"40aa6f915cd1f45b7b57a3d572ab1cf9","postingUrl":"https://www.indeed.com/job/retail-assistant-store-manager-53d61113f33601b4"},{"postedOn":"1 day ago","description":"<div><div><p>Urbn Leaf, the new standard in cannabis dispensaries, is looking to hire an Assistant Manager for our location in <b>Grover Beach, CA</b>!</p><p><b>Job Title:</b> Assistant Manager</p><p><b>Reports to: </b>General Manager</p><p><b>Position Summary:</b></p><p>Our Assistant Managers are responsible for the day to day operations of the retail staff, delivery staff and security staff. As part of the leadership team, they are responsible for the growth and success of the venue. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, upholding the Urbn Leaf brand standards and operating all aspects of the dispensary under the direction of the General Manager.</p><p><b>Duties and Responsibilities:</b></p><p>Responsibilities include, but are not limited to:</p><ul><li>Oversee dispensary team including but not limited to: reception, budtenders, security, dispatch and delivery drivers</li><li>Ensure time is effectively split between all departments as needed</li><li>Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)</li><li>Ensure all staff is on time, well-groomed and in clean uniforms</li><li>Handle all returns, exchanges and employee purchases</li><li>Ensure that Inventory Manager is notified of all returns so this may be communicated to the vendor and product replaced or credit given</li><li>Complete checkouts for budtenders and delivery drivers ensuring all cash handling procedures are being followed</li><li>Responsible for all cash in drop safe and vault</li><li>Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning</li><li>Meet with management team to ensure proper follow-up on all action items and address any personnel issues</li><li>Report all relevant operational information to General Manager</li><li>Handle customer issues and concerns in a professional and effective manner</li><li>Handle all scheduling and coordinate staff onboarding with talent acquisition</li><li>Responsible for POS updates and maintenance in conjunction with inventory personnel</li><li>Collaborate with human resources to ensure the venue is compliant with all pertinent employee rules and regulations</li><li>Execute marketing efforts as directed by the marketing team</li><li>Ensure proper ambiance and cleanliness within venue at all times</li><li>Ensure that the Urbn Leaf brand is always properly represented</li><li>Execute quarterly all staff meetings and venue cleanings</li><li>Train and develop employees from within</li><li>Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff</li><li>Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale</li><li>Read industry publications to keep up-to-date on trends</li><li>Create and implement policies and procedures that will enhance customer service</li><li>Enforce all policies and procedures of venue and the company</li><li>Manage floor to ensure staff is on task at all times</li><li>Perform any other duties and projects assigned by Senior Management</li></ul><p><b>Qualifications:</b></p><ul><li>At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry</li><li>Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.</li><li>Must be comfortable learning new skills</li><li>Must have a hands-on, proactive management style</li></ul><p><b>Skills and Attitudes:</b></p><p>Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.<br />Must have ability to:</p><ul><li>Perform all job functions with attention to detail, speed and accuracy</li><li>Prioritize and organize</li><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li><li>Lead by example and ensure that your team executes the game plan laid out for them</li><li>Understand guest service needs</li><li>Work cohesively as a team with co-workers</li><li>Direct staff performance and follow up with corrective action as needed</li></ul><p><b>Education:</b></p><p>Must have one or more of the following:</p><ul><li>Bachelor's degree (B.A.) from a four-year college or university</li><li>Four years of relevant experience and/or training</li><li>Equivalent combination of education and experience</li></ul><p><b>Certificates, Licenses, and Registrations:</b></p><ul><li>Valid California Driver's License</li></ul><p><b>Physical Requirements:</b></p><ul><li>Must be able to stand/walk for up to 6 hours at a time</li><li>Must be able to sit for up to 8 hours at a time</li><li>Must be able to lift at least 50 pounds safely and properly</li><li>Ability to work in a stressful, fast-paced environment</li><li>Must be able to work days, nights, holidays and weekends</li></ul><br /><p></p><p><b>Equal Employment Opportunity Policy</b></p><p>Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>Urbn Leaf complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at <i>careers @urbnleaf.com</i></p></div></div>","company":{"companyType":"Private/Established","name":"Urbn Leaf","logoUrl":"/logos/urbn-leaf-aac608ef8f930f6e8dcfcc7c9137ab91.png"},"location":{"country":"United States","address":"Grover Beach, CA","city":"Grover Beach","stateProvince":"CA"},"frontendLink":"/job-posting/urbn-leaf/assistant-manager/00f0528bad01d6aec8ec63366fcf0685","title":"Assistant Manager","hash":"00f0528bad01d6aec8ec63366fcf0685","postingUrl":"https://www.indeed.com/job/assistant-manager-b9b462a2fea4aeb6"},{"employmentType":"Full-time, Permanent","postedOn":"1 day ago","description":"<div><p><b>COMPANY DESCRIPTION</b></p><p>We are an adults-only (18+) store, specializing in the sale of Tobacco, Hemp and Vape products. Operating since 2013, Northbound Smoke Shop is a thriving growing business with 2 locations in Fort McMurray.</p><p><b>IS THIS YOU? </b></p><p>We are looking for a capable, motivated, and fun <b>Store Manager</b> to join our team, manage an amazing group of people, and help us continue to grow our business! This individual will be committed to helping our business thrive through providing product knowledge, customer service excellence, leadership, and professional growth for yourself and for your team.</p><p>This role is Permanent (upon completion of six month’s probation) and Full-time (40 hours per week). Ideally, the successful candidate will start the role mid-to-late June and is required to provide proof of a successful Criminal Records Check.</p><p><b>Key responsibilities of the Store Manager role: </b></p><p>1. Recruit, lead and manage the team</p><p>- Lead by example; reward positive team behavior</p><p>- Orient and train new and existing staff on product knowledge</p><p>- Manage staff, assign tasks, oversee performance</p><p>2. Customer Engagement</p><p>- Share product knowledge</p><p>- Diplomatic and effective problem-solver</p><p>- Monitor Social Media</p><p>3. Inventory Management &amp; Quality Control</p><p>- Plan, organize, direct, control and evaluate daily operations</p><p>- Ensure availability of merchandise by maintaining stock levels</p><p>- Protect merchandise by implementing store-specific security measures</p><p>- Ensure compliance with Provincial and Federal Regulations</p><p>- Work with financial numbers and handle administrative duties related to store overall operations</p><p>4. Support Business Growth</p><p>- Achieve and Improve sales goals, service and profit standards</p><p>- Assist with ordering based on sales and current market trends</p><p>- Develop and implement marketing strategies</p><p><b>Education, Qualifications and Experience: </b></p><p>· High School Diploma; Post-secondary education is an asset</p><p>· Minimum 3 years retail experience</p><p>· Minimum 2 years of management experience</p><p><b>Knowledge, Skills and Attributes: </b></p><p>· Strong customer service and Leadership skills</p><p>· Excellent Time management and organizational skills</p><p>· Problem Solving and Decision making</p><p>· Excellent oral and written communication</p><p>· Flexibility, Adaptability and Efficiency</p><p>· Hard working and Goal Oriented</p><p>· Energetic, motivated and takes initiative</p><p>· Knowledge of Word and Excel</p><p><b>What We Offer to You: </b></p><p>· Matching RRSP after 6 months</p><p>· Competitive salary</p><p>· Ongoing leadership and product training and development</p><p><b>Our Work Environment: </b></p><p>· Our work is serious, but we like to have fun!</p><p>· Fast-paced</p><p>· Work under pressure</p><p>· Detail-oriented</p><p>· Standing for extended periods</p><p>· Flexibility in Hours - required to work some evenings and weekends</p><p><b>Start Date: </b> Mid-to-late June 2021</p><p>Our goal is to recruit an individual who wants to grow along with our fast-growing business! Please submit your current Resume and Cover Letter describing your interest in this integral role by May 23.</p><p>Application deadline: 2021-05-23</p><p>Expected start date: 2021-06-28</p><p>Job Types: Full-time, Permanent</p><p>Salary: $22.00-$27.00 per hour</p><p>Benefits:</p><ul><li>Casual dress</li><li>Flexible schedule</li><li>On-site parking</li><li>Paid time off</li><li>RRSP match</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>No weekends</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (required)</li></ul><p>Experience:</p><ul><li>Retail Management: 2 years (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Northbound Specialty Smoke Shop"},"location":{"country":"Canada","address":"Fort McMurray, AB","city":"Fort Mcmurray","stateProvince":"AB"},"frontendLink":"/job-posting/northbound-specialty-smoke-shop/store-manager/35f25a18b42fc2f8abd1219704b0c7a0","title":"Store Manager","hash":"35f25a18b42fc2f8abd1219704b0c7a0","postingUrl":"https://ca.indeed.com/job/store-manager-ef800d99e9899167"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Position: Abbotsford - Dispensary Retail Clerk</p><p>• **All applicants please note this job is only. No phone calls or in-person applications will be accepted. Please do not call Rubicon or The Client unless a phone number is provided in the ad. Thank you.</p><p>• ** Our aim is to make cannabis buying experience disarming, compassionate, fun and human. We welcome compassionate, driven individuals with an appetite for learning and genuine empathy for the well-being of others.</p><p>Position Summary</p><p>The position is responsible for picking, packing and fulfilling customer orders placed on the sales floor. This is a full-time or part-time position operating a legalized recreational retail cannabis store in Abbotsford, BC.</p><p>Main</p><p>Duties/Responsibilities</p><p>Strong organization skills and attention to detail</p><p>Experience with inventory, stocking or retail sales is an asset</p><p>Follow all operational rules, regulations, policies, and procedures</p><p>Ensure the satisfaction of all customers in the retail experience focusing on efficiency and teamwork</p><p>Maintain in-depth knowledge of all strains and products in-store inventory as well as industry-wide product knowledge</p><p>Required Skills and Qualifications</p><p>Minimum 19+ years of agePrior retail or customer service experience is required</p><p>Cannabis knowledge is an asset, but not required</p><p>Any and all other training that is now or will be Provincially and/or Federally required</p><p>• ** All applicants please note this job is only. No phone calls or in-person applications will be accepted. Please do not call Rubicon or The Client unless a phone number is provided in the ad. Thank you.</p><p>• ** Powered by JazzHR</p></div>","company":{"companyType":"Private/Startup","name":"Rubicon HR Canada","logoUrl":"/logos/rubicon-hr-canada-d15d3ae966bca4db639e647edf832247.jpeg"},"location":{"country":"Canada","address":"Abbotsford, BC (+1 other)","city":"Abbotsford","stateProvince":"BC"},"frontendLink":"/job-posting/rubicon-hr-canada/dispensary-retail-clerk/bca53eea320d3ef70cda8b16840afd46","title":"Dispensary Retail Clerk","hash":"bca53eea320d3ef70cda8b16840afd46","postingUrl":"https://www.learn4good.com/jobs/abbotsford/canada/retail/308852846/e/"},{"postedOn":"1 day ago","description":"<div><div><p><b>Role Overview</b></p><p>We are looking for a customer service-oriented and operationally driven candidate to join the management team in our medical and (soon-to-be) recreational dispensary. The ideal candidate will strive to make great product recommendations and provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance are a must for this role.</p><p>The Dispensary Assistant Manager will help plan and manage all aspects of day to day operations, including managing personnel, establish strong customer relations, inventory control and handle the daily ebb and flow of all store related matters while adhering to strict state guidelines and regulations. You will communicate effectively with all levels of the organization to implement and maintain deals, protocols, policies, and procedures in accordance with company standards.</p><p></p><p><b><br />Role Responsibilities</b></p><ul><li>Learn the ins and outs of the point of sale system</li><li>Review and assist in receiving all deliveries with diligence and accuracy and in accordance with company and state regulations</li><li>Create effective organization and information gathering for all inventory regarding special patient orders, employee patient samples, and weekly deals</li><li>Track various sales metrics on a daily, weekly and monthly basis</li><li>Assist with training of staff according to company guidelines</li><li>Assist in conducting nightly and monthly inventory audits in accordance with company and state guidelines to ensure there is no diversion of inventory, and effectively respond to discrepancies</li><li>Prepare and effectively lead state inspectors through unannounced inspections</li><li>Maintain records for all necessary documents: delivery and inventory manifests, nightly and monthly inventory counts, necessary employee and customer information, log books, inventory adjustments, and destruction reports</li><li>Frequently lifting, moving, carrying store inventory, weighing up to 50 pounds. Occasionally ascending/descending ladders or stairs</li></ul><p><b>Role Requirements</b></p><ul><li>Experience in a retail management position for 2+ years required</li><li>Ability to effectively communicate with staff members and managers</li><li>Working knowledge of inventory and sales reports</li><li>Familiarity with IL Medical Cannabis Program rules and regulations.</li><li>Ability to acquire a state credential by passing required background check and any other requirement listed.</li><li>Must be at least 21 years of age.</li><li>Proven organizational skills.</li><li>Efficacy with technology and point of sale systems.</li><li>A fundamental understanding of cannabinoids and their effects on the body is preferred.</li><li>A passion for cannabis that is translatable to a diverse group of ages, ethnicities, and professionals</li></ul><p>NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.</p><p>At Windy City Cannabis we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.</p><p>Besides dispensing medicine, Windy City Cannabis also provides a wide range of holistic services designed to help patients maintain a healthy lifestyle, reduce stress and manage pain, such as yoga and therapeutic massage.</p><p>Windy City Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.</p></div><p></p></div>","company":{"companyType":"Private/Growth","name":"Windy City Cannabis","logoUrl":"/logos/windy-city-cannabis-0f0d3075e18ef111d7c46d6caa6eb2af.png"},"location":{"country":"United States","address":"Litchfield, IL 62056","city":"Litchfield","stateProvince":"IL"},"frontendLink":"/job-posting/windy-city-cannabis/dispensary-assistant-manager/7c9b1012f1c94cf494e9c05a312878ab","title":"Dispensary Assistant Manager","hash":"7c9b1012f1c94cf494e9c05a312878ab","postingUrl":"https://www.indeed.com/job/dispensary-assistant-manager-d846a060669d89d4"},{"postedOn":"1 day ago","description":"<div><div><p><b>JOB PURPOSE:</b></p><p>The District Manager is responsible for the sales and operational practices of all stores within their district. They ensure each retail location within their district achieves or exceeds goals. Manages sales performance, opportunities, strategies, and tactics to achieve optimal store performance. Ensures Retail provides excellent customer experiences and supports employee development.</p><p><b>KEY DUTIES AND RESPONSIBILITIES:</b></p><ul><li>Oversees all sales operations in assigned district</li><li>Evaluates store performance including analyzing labor performance and profitability, provides assessments, and develops store performance ranking systems</li><li>Collaborates with retail leaders and support team to support retail workforce planning</li><li>Leads market share growth strategies</li><li>Supports community engagement opportunities and partnerships</li><li>Ensures Retail employees provide excellent customer experiences including engaging with customers to evaluate satisfaction as well as offer any complaint resolutions</li><li>Responsible for oversight of cash handling procedures, accuracy, and reconciliations</li><li>Ensures new hire employees are onboarded, trained, and developed in a consistent manner</li><li>Ensures the implementation and use of standardized operations, tools, resources, and systems</li><li>Manages visual merchandising standards including cleanliness of stores and adherence to uniform policy</li><li>Support performance management efforts including the development and mentoring of employees in collaboration with leaders and Human Resources</li><li>Aligns employee productivity with scheduling needs to manage labor expenses</li><li>Manages store budgeting, P&amp;L financial analysis, and evaluates controllable expenses</li><li>Develops store action plans to drive business, to include necessary support.</li><li>Ensures all locations maintain a clean and safe working environment for all employees and customers to include sales floor, back room, manager offices and restrooms</li><li>Other duties as assigned</li></ul><p><b>REQUIRED QUALIFICATIONS:</b></p><ul><li>5 years of retail management experience</li><li>Bachelor’s degree in a related field or equivalent experience</li><li>Must possess or obtain a Colorado Marijuana Enforcement Division (MED) Employee Badge</li><li>Excellent analytical and critical thinking skills to assess data and make informed decisions</li><li>Excellent interpersonal and customer service skills</li><li>Excellent written and verbal communication skills</li><li>Excellent organization and time management skills</li><li>Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Slides, Sheets, Word, Powerpoint, and Excel</li></ul><p><b>PREFERRED QUALIFICATIONS:</b></p><ul><li>Cannabis industry experience</li><li>Experience with multiple store formats and omni channel retail (in store, online, delivery)</li></ul><p><b>PHYSICAL REQUIREMENTS:</b></p><ul><li>Sitting and/or standing for extended periods of time</li><li>Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes</li></ul><p><b>COMPENSATION DETAILS:</b></p><ul><li>Pay Range: $70,000 to $80,000; <i>actual pay will be determined based on qualifications.</i></li><li>Bonus Eligible</li><li>Accrue paid time off (PTO) immediately; <i>starting at 2.5 weeks per year</i></li><li>Health, Dental, and Vision insurance plans available</li><li>Supplementary insurance plans available including Life, Disability, Accident, and Critical Illness</li><li>401k and ROTH 401k plans</li></ul><p></p><p>WsOr8VI3Z0</p></div></div>","company":{"companyType":"Private/Established","name":"Native Roots","logoUrl":"/logos/native-roots-527218704d7f51985fb91ca1e5146d6b.jpeg"},"location":{"country":"United States","address":"Vail, CO 81657","city":"Vail","stateProvince":"CO"},"frontendLink":"/job-posting/native-roots/mountains-district-manager/0b17dd106116cd459ebb2b64ef58ec66","title":"Mountains District Manager","hash":"0b17dd106116cd459ebb2b64ef58ec66","postingUrl":"https://www.indeed.com/job/mountains-district-manager-7cd35680f57814d2"},{"postedOn":"1 day ago","description":"<div><div><p><b>Assistant Manager</b></p><p>We are looking for friendly, dependable, organized and motivated people, with excellent communication skills and passion for cannabis to help guide our patients in choosing the best products and dosages to suit their needs.</p><p>A 3Fifteen Primo Assistant Manager will...</p><ul><li>Under direction of the General Manager, oversee the purchasing, pricing, and sale of all inventory on a daily, weekly, monthly and annual basis.</li><li>Communicate with and direct store employees.</li><li>Adhere to and promote a culture of compliance as it pertains to state and company regulations.</li><li>Assist and support staff training in accordance with company and state requirements across all locations in the responsible region, as well as assist other regional managers where applicable. Regularly communicate with and update higher levels of management.</li><li>Diffuses difficult situations and ensures issues are resolved to the patient’s satisfaction while upholding company standards</li></ul><p>QUALIFICATIONS</p><ul><li>Work history showing progressive responsibility, willingness to accept additional projects or challenges<br />Ability to communicate clearly</li><li>Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress</li><li>Ability to lift and carry up to 50 pounds for a distance of 100 feet</li><li>Applicants must be 21 years or older.</li><li>Applicants must pass a Federal and State of Missouri criminal background check including fingerprinting.</li><li>Maintain HIPPA compliance.</li></ul><p></p><p>OG4F1RbRe5</p></div></div>","company":{"companyType":"Private/Established","name":"Forty Acres Enterprises"},"location":{"country":"United States","address":"St. Louis, MO 63109","city":"St. Louis","stateProvince":"MO"},"frontendLink":"/job-posting/forty-acres-enterprises/assistant-manager/520be30e425db28472b28a091514d3a9","title":"Assistant Manager","hash":"520be30e425db28472b28a091514d3a9","postingUrl":"https://www.indeed.com/job/assistant-manager-3615f8b4694bdd34"}]