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CSR - Customer Service Representative

Primetiming Sacramento, CA Full-time, Contract
Apply Now Copy link

Title: Customer Service Representative

Overview:

Primetiming is a licensed medical and recreational cannabis delivery service in Sacramento.

We are currently seeking professional and aspiring employees to join the family. we strive to consistently deliver an above and beyond customer experience through our more than exceptional customer service practices, combined with state-of-the-art applications and procedures.

If you are an energized and engaged self-starter looking for an opportunity to excel and grow within an exciting company, we’d like to meet you.

  • Cannabis experience is preferred by not required.
  • Must have a strong desire to grow professionally and personally
  • Make timely deliveries to patients as assigned

Key Responsibilities: Key Attributes Necessary for Success:

  • Evaluate customer needs
  • Technically proficient with CRM systems
  • Excellent interpersonal skills
  • Excellent verbal and written communications skills
  • Must always strive to exceed expectations
  • Positive, goal-oriented demeanor
  • A true team player willing to roll up your sleeves and do what needs to be done to succeed
  • Ability to work autonomously and take ownership
  • Able to create, maintain and build professional relationships and rapport

Example of Duties (This list may not include all of the duties assigned):

  • Process and deliver customer orders.
  • Verify identity, take cash payments, make an accurate change, capture signatures and other related customer information.
  • Ability to use simple arithmetic for cash handling
  • Provide exceptional customer service by phone, text and most importantly at the time of delivery.
  • Ensure customers' concerns and/or questions are solved and answered promptly and efficiently.
  • Communicate customer requests and/or problems to a manager when needed.
  • Obey all traffic laws and operate vehicles in a safe and efficient manner.
  • Driving safe and responsibly at ALL times
  • Making safe, secure and compliant deliveries to patient’s homes
  • Maintain a positive work environment conducive to trust, loyalty, and respect.
  • Maintain the strictest confidentiality in compliance with HIPAA guidelines to ensure the protection of both the individual and businesses assets.
  • Perform other related work as required.
  • Maintaining an excellent patient experience
  • Adhering to company policies and procedures

your car MUST be in excellent working order, clean and reliable with no major dings or damage

Performance Requirements, Knowledge, Skills and Abilities:

  • Ability to adhere to the highest customer service standards at all times.
  • Ability to communicate clearly, honestly and effectively with customers and staff.
  • Personal knowledge of various cannabis products, to help educate customers and any potential consumers.
  • Ability to perceive and meet the needs of customers and staff without direction.
  • Strong problem solving, customer service and interpersonal skills.
  • Must possess a high degree of personal ownership and accountability.
  • Demonstrate an exceptional level of organization, patience and flexibility.
  • Possess a valid driver's license and current valid insurance.

Typical Physical Demands:

  • Work may require prolonged driving, sitting, standing, some bending, stooping and stretching.
  • Requires hand-eye coordination and manual dexterity sufficient to operate a motor vehicle and basic office equipment.
  • Requires normal range of hearing.
  • Requires healthy vision (aided or unaided) sufficient for safe driving with the ability to see color and adjust focus.

Typical Working Conditions:

  • Work is performed in a retail location, warehouse, in a motor vehicle and in public or at the homes of delivery customers.

Minimum Qualifications

  • MUST be 21 or older to work in the cannabis industry with valid driver’s license.
  • MUST pass a Live Scan fingerprint background check (requirement of cannabis industry)

*

Preferred Qualifications

  • 2 years of vocational and or accredited college courses recommended
  • Willing to work weekends
  • 2+ years’ experience in logistics, sales, management and or operations recommended
  • Understanding of cannabis, medicine, sales, marketing, team-building...
  • Excellent customer service, communication, dependability.
  • Strong multi-tasking ability, problem-solving, creating efficient processes
  • Excellent organization and time-management skills
  • Passionate and enthusiastic about cannabis, sales, education, marketing and relationships
  • Strong interpersonal skills and customer service background preferred
  • Student mentality with a hunger for continual growth and challenges
  • Works well with others, is a team-player, cool under pressure and makes it happen
  • At least 6 months of related experience and/or training utilizing strong customer service skills; or equivalent combination of education and experience. Must have experience working in a fast-paced work environment. Must have strong attention to detail and exceptional customer service skills
  • Proficiency in Microsoft Office and Google Platforms, basic data entry. Metric experience a plus
  • Must be able to effectively communicate in English, both verbally and written

Driver requirements:

· Excellent Driving Record (Minimum No Moving Violations for Last 3 Years)

  • Minimum 21 years of age

·

Compensation & Benefits:

· Competitive wages

· Workplace perks such as coffee, snacks, employee discounts from dispensary.

Please include your social media handles; LinkedIn, Instagram, Facebook, twitter.

All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

Job Types: Full-time, Contract

Pay: $13.00 - $15.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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Attributes Necessary for Success: </b></p><ul><li><b>Evaluate customer needs</b></li></ul><ul><li><b>Technically proficient with CRM systems</b></li></ul><ul><li><b>Excellent interpersonal skills</b></li></ul><ul><li><b>Excellent verbal and written communications skills</b></li></ul><ul><li><b>Must always strive to exceed expectations</b></li></ul><ul><li><b>Positive, goal-oriented demeanor</b></li></ul><ul><li><b>A true team player willing to roll up your sleeves and do what needs to be done to succeed</b></li></ul><ul><li><b>Ability to work autonomously and take ownership</b></li></ul><ul><li><b>Able to create, maintain and build professional relationships and rapport</b></li></ul><p><b>Example of Duties (This list may not include all of the duties assigned): </b></p><ul><li><b>Process and deliver customer orders.</b></li><li><b>Verify identity, take cash payments, make an accurate change, capture signatures and other related customer information.</b></li><li><b>Ability to use simple arithmetic for cash handling </b></li><li><b>Provide exceptional customer service by phone, text and most importantly at the time of delivery.</b></li><li><b>Ensure customers' concerns and/or questions are solved and answered promptly and efficiently.</b></li><li><b>Communicate customer requests and/or problems to a manager when needed.</b></li><li><b>Obey all traffic laws and operate vehicles in a safe and efficient manner.</b></li><li><b>Driving safe and responsibly at ALL times</b></li><li><b>Making safe, secure and compliant deliveries to patient’s homes</b></li><li><b>Maintain a positive work environment conducive to trust, loyalty, and respect.</b></li><li><b>Maintain the strictest confidentiality in compliance with HIPAA guidelines to ensure the protection of both the individual and businesses assets.</b></li><li><b>Perform other related work as required.</b></li><li><b>Maintaining an excellent patient experience</b></li><li><b>Adhering to company policies and procedures</b></li></ul><p><b>your car MUST be in excellent working order, clean and reliable with no major dings or damage</b></p><p><b>Performance Requirements, Knowledge, Skills and Abilities: </b></p><ul><li><b>Ability to adhere to the highest customer service standards at all times.</b></li><li><b>Ability to communicate clearly, honestly and effectively with customers and staff.</b></li><li><b>Personal knowledge of various cannabis products, to help educate customers and any potential consumers.</b></li><li><b>Ability to perceive and meet the needs of customers and staff without direction.</b></li><li><b>Strong problem solving, customer service and interpersonal skills.</b></li><li><b>Must possess a high degree of personal ownership and accountability.</b></li><li><b>Demonstrate an exceptional level of organization, patience and flexibility.</b></li><li><b>Possess a valid driver's license and current valid insurance.</b></li></ul><p><b>Typical Physical Demands: </b></p><ul><li><b>Work may require prolonged driving, sitting, standing, some bending, stooping and stretching.</b></li><li><b>Requires hand-eye coordination and manual dexterity sufficient to operate a motor vehicle and basic office equipment.</b></li><li><b>Requires normal range of hearing.</b></li><li><b>Requires healthy vision (aided or unaided) sufficient for safe driving with the ability to see color and adjust focus.</b></li></ul><p><b>Typical Working Conditions: </b></p><ul><li><b>Work is performed in a retail location, warehouse, in a motor vehicle and in public or at the homes of delivery customers.</b></li></ul><p><b>Minimum Qualifications</b></p><ul><li><b>MUST be 21 or older to work in the cannabis industry with valid driver’s license.</b></li><li><b>MUST pass a Live Scan fingerprint background check (requirement of cannabis industry)</b></li></ul><p>*</p><p><b>Preferred Qualifications</b></p><ul><li><b>2 years of vocational and or accredited college courses recommended</b></li><li><b>Willing to work weekends</b></li><li><b>2+ years’ experience in logistics, sales, management and or operations recommended</b></li><li><b>Understanding of cannabis, medicine, sales, marketing, team-building...</b></li><li><b>Excellent customer service, communication, dependability.</b></li><li><b>Strong multi-tasking ability, problem-solving, creating efficient processes</b></li><li><b>Excellent organization and time-management skills</b></li><li><b>Passionate and enthusiastic about cannabis, sales, education, marketing and relationships</b></li><li><b>Strong interpersonal skills and customer service background preferred</b></li><li><b>Student mentality with a hunger for continual growth and challenges</b></li><li><b>Works well with others, is a team-player, cool under pressure and makes it happen</b></li></ul><ul><li><b>At least 6 months of related experience and/or training utilizing strong customer service skills; or equivalent combination of education and experience. Must have experience working in a fast-paced work environment. Must have strong attention to detail and exceptional customer service skills</b></li><li><b>Proficiency in Microsoft Office and Google Platforms, basic data entry. Metric experience a plus</b></li><li><b>Must be able to effectively communicate in English, both verbally and written</b></li></ul><p><b>Driver requirements: </b></p><p>· <b>Excellent Driving Record (Minimum No Moving Violations for Last 3 Years)</b></p><ul><li><b>Minimum 21 years of age</b></li></ul><p>·</p><p><b>Compensation &amp; Benefits: </b></p><p>· <b>Competitive wages</b></p><p>· <b>Workplace perks such as coffee, snacks, employee discounts from dispensary.</b></p><p><b>Please include your social media handles; LinkedIn, Instagram, Facebook, twitter.</b></p><p><b><i>All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.</i></b></p><p><b>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</b></p><p>Job Types: Full-time, Contract</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Primetiming"},"location":{"country":"United States","address":"Sacramento, CA","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/primetiming/csr-customer-service-representative/1d99faf7ee279efb31f885ba0f467c47","title":"CSR - Customer Service Representative","category":"Retail","hash":"1d99faf7ee279efb31f885ba0f467c47","postingUrl":"https://www.indeed.com/job/csr-customer-service-representative-d4baf2868cf30c84"},{"employmentType":"Part-time, Permanent","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Doctor Love and Hemp City Prince George is currently hiring 1 energetic and enthusiastic employee to join our already fantastic team. The shifts will be Monday to Friday 10-2 with the possibility of increase in hours and call ins when an employee calls in sick.</p><p>We are looking for someone with excellent communication skills, cash handling experience and previous customer service/sales experience.</p><p>We need someone who will act professionally when discussing personal aspects of the customers lives with no judgement.</p><p>Must be 19+ to apply with 2 previous employer references and 1 personal</p><p>Part-time hours: 20 per week</p><p>Job Types: Part-time, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />We are following all provincial mandates to keep the employees and customers safe in this time.</p><p>Experience:</p><ul><li>sales: 1 year (preferred)</li><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Prince George, BC","city":"Prince George","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/b6585b03bef88997f344f53a1bf5ce30","title":"Customer Service Representative","category":"Retail","hash":"b6585b03bef88997f344f53a1bf5ce30","postingUrl":"https://ca.indeed.com/job/customer-service-representative-f67c22e7dfcca0b5"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Enerhealth Botanicals is a growing health food and dietary supplement company founded in 2005. We manufacture and sell products that promote a holistic health approach including herbal supplements, hemp extracts and superfoods.</p><p>Enerhealth is seeking a Customer Service Representative to join our team!</p><p>Job Responsibilities:</p><p>· Professionally answer and respond promptly to incoming inquiries from customers.</p><p>· Familiarizing yourself with essential details of our products and services.</p><p>· Educate customers on products and assist with their purchasing decisions. This will include asking questions to help identify the customer’s needs.</p><p>· Place new orders accurately.</p><p>· Provide customer support in solving problems.</p><p>· Effective communication with other departments.</p><p>· Other duties as assigned.</p><p>Qualifications:</p><p>· Enjoys helping and interacting with other people; always friendly and courteous.</p><p>· Pleasant and upbeat professional, positive demeanor.</p><p>· Possesses critical thinking and issue resolving skills.</p><p>· Sales oriented.</p><p>· Flexible to changing duties with work demands.</p><p>· Ability to multi-task</p><p>· Detailed and organized.</p><p>Requirements:</p><p>· High School Diploma.</p><p>· Quick learner.</p><p>· Self-starter with a strong work ethic.</p><p>· Strong written and verbal communication skills.</p><p>· Ability to handle multiple priorities.</p><p>· Detail oriented, organized, and thorough.</p><p>· Working knowledge of Microsoft Office.</p><p>Hours are Monday through Friday 9am-5pm.</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $15.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li><li>Paid training</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>No nights</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Enerhealth Botanicals","logoUrl":"/logos/enerhealth-botanicals-d1ced252e50d71edc5a2c0483a965a71.png"},"location":{"country":"United States","address":"Longmont, CO 80504","city":"Longmont","stateProvince":"CO"},"frontendLink":"/job-posting/enerhealth-botanicals/customer-service-representative/384f3398e5b0dc8a0eb1fb1a4a557b20","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"384f3398e5b0dc8a0eb1fb1a4a557b20","postingUrl":"https://www.indeed.com/job/customer-service-representative-4a8486a7b21ebdec"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"8 hours ago","description":"<div><p><b>Title: Customer Service Representative -Cannabis Delivery Dispatcher</b></p><p><b>Overview: </b></p><p><b>Primetiming is a licensed medical and recreational cannabis delivery service in Sacramento.</b></p><p><b>We are currently seeking professional and aspiring employees to join the family. we strive to consistently deliver an above and beyond customer experience through our more than exceptional customer service practices, combined with state-of-the-art applications and procedures.</b></p><p><b>If you are an energized and engaged self-starter looking for an opportunity to excel and grow within an exciting company, we’d like to meet you.</b></p><ul><li><b>Cannabis experience is required.</b></li><li><b>Must have a strong desire to grow professionally and personally</b></li><li><b>Make timely order taking and order assignment to drivers.</b></li></ul><p><b>Key Responsibilities: Key Attributes Necessary for Success: </b></p><ul><li><b>Evaluate customer needs</b></li></ul><ul><li><b>Technically proficient with CRM systems</b></li></ul><ul><li><b>Excellent interpersonal skills</b></li></ul><ul><li><b>Excellent verbal and written communications skills</b></li></ul><ul><li><b>Must always strive to exceed expectations</b></li></ul><ul><li><b>Positive, goal-oriented demeanor</b></li></ul><ul><li><b>A true team player willing to roll up your sleeves and do what needs to be done to succeed</b></li></ul><ul><li><b>Ability to work autonomously and take ownership</b></li></ul><ul><li><b>Able to create, maintain and build professional relationships and rapport</b></li></ul><p><b>Example of Duties (This list may not include all of the duties assigned): </b></p><ul><li><b>Process customer orders.</b></li><li><b>Verify identity, make an accurate order and or make accurate order change, capture customer information into point of sale and other related customer information.</b></li><li><b>Ability to use simple arithmetic </b></li><li><b>Provide exceptional customer service by phone, text and computer</b></li><li><b>Ensure customers' concerns and/or questions are solved and answered promptly and efficiently.</b></li><li><b>Communicate customer requests and/or problems to a manager when needed.</b></li><li><b>Maintain the strictest confidentiality in compliance with HIPAA guidelines to ensure the protection of both the individual and businesses assets.</b></li><li><b>Perform other related work as required.</b></li><li><b>Maintaining an excellent patient experience</b></li><li><b>Adhering to company policies and procedures</b></li></ul><p><b>Performance Requirements, Knowledge, Skills and Abilities: </b></p><ul><li><b>Ability to adhere to the highest customer service standards at all times.</b></li><li><b>Ability to communicate clearly, honestly and effectively with customers and staff.</b></li><li><b>Personal knowledge of various cannabis products, to help educate customers and any potential consumers.</b></li><li><b>Ability to perceive and meet the needs of customers and staff without direction.</b></li><li><b>Strong problem solving, customer service and interpersonal skills.</b></li><li><b>Must possess a high degree of personal ownership and accountability.</b></li><li><b>Demonstrate an exceptional level of organization, patience and flexibility.</b></li></ul><p><b>Typical Physical Demands: </b></p><ul><li><b>Work may require prolonged sitting, standing, some bending, stooping and stretching.</b></li><li><b>Requires hand-eye coordination and manual dexterity sufficient to operate a motor vehicle and basic office equipment.</b></li><li><b>Requires normal range of hearing.</b></li></ul><p><b>Typical Working Conditions: </b></p><ul><li><b>Work is performed in a retail location, warehouse. climate controlled.</b></li></ul><p><b>Minimum Qualifications</b></p><ul><li><b>MUST be 21 or older to work in the cannabis industry with valid driver’s license.</b></li><li><b>MUST pass a Live Scan fingerprint background check (requirement of cannabis industry)</b></li><li><b>MUST have a clean background.</b></li></ul><p><b>Preferred Qualifications</b></p><ul><li><b>2 years of vocational and or accredited college courses recommended</b></li><li><b>Willing to work weekends</b></li><li><b>2+ years’ experience in logistics, sales, management and or operations recommended</b></li><li><b>Understanding of cannabis, medicine, sales, marketing, team-building...</b></li><li><b>Excellent customer service, communication, dependability.</b></li><li><b>Strong multi-tasking ability, problem-solving, creating efficient processes</b></li><li><b>Excellent organization and time-management skills</b></li><li><b>Passionate and enthusiastic about cannabis, sales, education, marketing and relationships</b></li><li><b>Strong interpersonal skills and customer service background preferred</b></li><li><b>Student mentality with a hunger for continual growth and challenges</b></li><li><b>Works well with others, is a team-player, cool under pressure and makes it happen</b></li></ul><ul><li><b>At least 6 months of related experience and/or training utilizing strong customer service skills; or equivalent combination of education and experience. Must have experience working in a fast-paced work environment. Must have strong attention to detail and exceptional customer service skills</b></li><li><b>Proficiency in Microsoft Office and Google Platforms, basic data entry. Metric experience a plus</b></li><li><b>Must be able to effectively communicate in English, both verbally and written</b></li></ul><p><b>Driver requirements: </b></p><ul><li><b>Minimum 21 years of age</b></li></ul><p><b>Compensation &amp; Benefits: </b></p><p>· <b>Competitive wages</b></p><p>· <b>Workplace perks such as coffee, snacks, employee discounts from dispensary.</b></p><p><b>Please include your social media handles; LinkedIn, Instagram, Facebook, twitter.</b></p><p><b><i>All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.</i></b></p><p><b>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</b></p><p>Job Type: Part-time</p><p>Pay: $12.25 - $15.00 per hour</p><p>Job Types: Full-time, Part-time, Contract</p><p>Pay: $15.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>Dispatching: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Primetiming"},"location":{"country":"United States","address":"Sacramento, CA 95811","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/primetiming/dispatcher-customer-service/99414ff88713ad7b4f16976777ca9e6c","title":"Dispatcher/Customer Service","category":"Retail","hash":"99414ff88713ad7b4f16976777ca9e6c","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-9c470cfa4c6f98bf"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"9 hours ago","description":"<div><p>Are you interested in joining the Cannabis Industry? Are you looking for a positive work environment to hone your skills and develop long-lasting relationships that will serve you for a lifetime? If you are 21 years or older and eligible for an OLCC permit, then Bridge City Collective might be the career you love.</p><p>Our dispensary prides itself on a team-focused environment dedicated to supporting each other and our community through action and policy. We are seeking customer service-oriented individuals to join our team of well-trained Cannabis professionals at our southeast location. Applicants should demonstrate a fundamental understanding of Cannabis and a desire to learn. As your knowledge within our company grows, additional positions will become available to you within the company allowing for future growth.</p><p>Prerequisite:</p><ul><li>Must be 21 years or older to apply.</li><li>Must have a valid OLCC permit or proof of pending.</li><li>Must have reliable and consistent transportation</li><li>Must be able to pass a full background check.</li><li>Open availability is preferred.</li><li>Must have cash handling experience.</li><li>Must have customer service experience</li><li>Must be willing to provide two professional references</li></ul><p>Benefits:</p><p>Bridge City offers a starting rate of $16/hr-$18/hr in addition to tips made on shift. Pay and incentives increase as employees demonstrate knowledge and responsibility within the company. These incentives include vacation and sick pay, discounts, as well as hazard pay when applicable.</p><p>As a member of our team, you will receive an invaluable Cannabis education. You will learn to navigate the Metrc tracking system, money management, medicinal cannabis theory, in-depth strain knowledge, inventory logging, and vendor relations. These skills will transcend the budroom and allow you to grow your talents.</p><p>Additionally, Bridge City offers its employees the opportunity to grow within the company as we expand into other markets across the United States.</p><p>Our team-oriented focus and desire to support one another have provided us with one of the lowest turnover rates in the industry. Don't miss this opportunity to join our team.<br />Apply by sending the following information through Indeed or our Website.</p><ul><li>Cover letter</li><li>Resume</li><li>Two professional references</li><li>A copy of your OLCC permit or proof of pending.</li></ul><p>Head your email with; <b>_Your Name: Seeking Budtender Position (Insert Favorite Cannabis</b>_<br />_ <b>Strain or Product here)._</b></p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.00 per hour</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Night shift</li><li>On call</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />Masks are required and PPE is available to all employees.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Cannabis Dispensary","logoUrl":"/logos/marijuana-dispensary-e979df028d711491bdbeac23386f110d.jpeg"},"location":{"country":"United States","address":"Portland, OR 97217","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/cannabis-dispensary/cannabis-customer-service/9e428443e6110493ad8c2d1c9e4f7fb0","title":"Cannabis customer service","category":"Media & Communications","hash":"9e428443e6110493ad8c2d1c9e4f7fb0","postingUrl":"https://www.indeed.com/job/cannabis-customer-service-c2707eeeda6b5b10"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p><i>Customer Service Representative (CSR) - Verdes Albuquerque, NM Retail Location</i></p><p><b>*A Cover Letter and Resume are </b><b>Required </b><b>to apply*</b></p><p><b>Job Summary: </b></p><p>A customer service representative supports clients by providing helpful information, answering questions, and responding to complaints. They’re the front line of support and help to ensure that clients are satisfied and receive the knowledge and understanding of the products and services Verdes offers. Being a successful customer representative requires appropriately responding to clients in a manner that resolves their concerns while providing them an excellent experience.</p><p><b>Responsibilities/Essential Functions: </b></p><ul><li>Team player with strong communication and organizational skills</li><li>Provide outstanding customer service by greeting and interacting with each client in a cheerful and friendly matter</li><li>Identify and assess clients’ needs to make proper product recommendations</li><li>Remain in line with our family friendly policy, provide only valid and reliable information, resonate professionalism, and provide client support</li><li>Stay up to date with product knowledge, NM Cannabis Patient Laws and medicinal information updates to pass the information to clients</li><li>Maintain proper inventory stock on the sales floor and backstock, as needed</li><li>Responsible for the accuracy of sales transactions, client records, inventory control and cash drawer counts</li><li>Regular/reliable attendance is required</li><li>Keeping best interest of the company and co-workers in forefront of mind</li><li>Other duties as assigned</li></ul><p><b>Required Skills and Qualifications: </b></p><ul><li>Experience in cash handling and inventory management</li><li>Ability to multi-task and quickly prioritize tasks</li><li>Ability to handle high stress situations, ambiguity and changing priorities</li><li>Must be dependable, reliable, and motivated</li></ul><p><b>Preferred Qualifications: </b></p><ul><li>Experience in handling cash with attention to detail and accuracy</li><li>Experience in inventory management and controls</li><li>Ability to multi-task and quickly prioritize tasks</li><li>Exceptional internal and external customer service and employee relations skills</li><li>Must be dependable, reliable and motivated</li><li>Organization, time management, data entry and math skills</li></ul><p><b>General Housekeeping: </b></p><ul><li>Sweep, clean and maintain facility, including breakroom and bathroom</li><li>Clean windows and front door glass</li><li>Maintain a clean sales floor by dusting and sanitizing the work areas</li></ul><p><b>Computer </b><b>Preferred Qualifications: </b></p><ul><li>Leaf Logix for sales transactions, patient records/lookup information, returns/exchanges</li><li>Internet to access sharepoint.com to make daily menus, bigcommerce.com to access online orders</li><li>Other websites to lookup information about cannabis or the NMMCP program.</li></ul><p><b>Physical and Emotional Requirements: </b></p><ul><li>Must be able to stand for long periods of time, 8 – 10 hours multiple days in a row</li><li>Must be able to lift at least 50 lbs.</li><li>Ability to work in a confined area</li><li>Must be able to bend/stoop/climb/reach</li><li>Must be able to present complex information to groups of people</li><li>Must be able to be physically present in the dispensary locations and administrative office</li><li>Ability to handle high stress situations, ambiguity and changing priorities</li><li>Must be able to tolerate a reasonable amount of work stress</li></ul><p><b>Compensation/Hours: </b></p><p>Compensation -DOE; 40 hours/wk., Required Mon – Sat, some Sundays and Holidays, 8:00am to 8:00pm</p><p><i>It is the policy of The Verdes Foundation to provide equal employment (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Verdes Foundation, will provide reasonable accommodations for qualified individuals with disabilities.</i></p><p><i>This document does not create an employment contract, implied or otherwise, other than an ‘at will’ relationship.</i></p><p>Job Type: Full-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Public/Established","name":"Verdes Foundation"},"location":{"country":"United States","address":"Albuquerque, NM 87109","city":"Albuquerque","stateProvince":"NM"},"frontendLink":"/job-posting/verdes-foundation/customer-service-representative/5d4fe33b21b70b94522771463b5e9cd3","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"5d4fe33b21b70b94522771463b5e9cd3","postingUrl":"https://www.indeed.com/job/customer-service-representative-9a96bc576a65d6d1"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"9 hours ago","description":"<div><p><b>Budtender position will be with The Healing Community - MEDCo!</b></p><p><b>Budtender Job Description</b></p><p>We seek outgoing and passionate Budtenders who are looking for long-term employment. Our Budtenders will assist the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. Our Budtenders are responsible for helping customers, checking them out, cash handling and customer service. You must possess the ability to listen well and communicate effectively with various audiences.</p><p><b>Responsibilities: </b></p><ul><li>Responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Ensure the sales floor is properly stocked and the presence of the store is well maintained</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures</li></ul><ul><li>Maintain product knowledge</li></ul><ul><li>Greeting customers warmly when they enter</li></ul><ul><li>Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone orders</li></ul><ul><li>Correct cash handling and discount application</li></ul><ul><li>Accurate and timely data entry of patient profiles</li></ul><ul><li>Verifying proper paperwork, documentation and ID for customers</li></ul><ul><li>Other duties as assigned by the Management Team</li></ul><p><b>Competencies: </b></p><ul><li>Exceptional Customer Service skills</li></ul><ul><li>Desire to learn about our products and cannabis therapies</li></ul><ul><li>Knowledge of basic computer skills, Point of Sale software and cash management is a plus</li></ul><ul><li>Strong attention to detail and a team-player mentality</li></ul><ul><li>Fun attitude and strong work ethic</li></ul><ul><li>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.'</li></ul><p>Job Type: Full-time</p><p>Pay: From $15.00 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"EzHire Cannabis","logoUrl":"/logos/ezhire-cannabis-6abb3d893680f023f2b399b67c79fd61.jpeg"},"location":{"country":"United States","address":"Lewiston, ME 04240","city":"Lewiston","stateProvince":"ME"},"frontendLink":"/job-posting/ezhire-cannabis/budtender-cannabis-customer-service/94007d6e2fdff13ac4fafc2a68838d3a","title":"Budtender / Cannabis Customer Service","category":"Professional, Scientific, and Technical Services","hash":"94007d6e2fdff13ac4fafc2a68838d3a","postingUrl":"https://www.indeed.com/job/budtender-cannabis-customer-service-1cd459db58b7b66a"},{"employmentType":"Full-time","function":["Science"],"postedOn":"1 day ago","description":"<div><p><b>Company Overview: </b></p><p>DB Labs, LLC, dba Kaycha Labs, was the first cannabis testing lab to open in Nevada. DB Labs was the first ISO/IEC 17025:2005 accredited laboratory in Las Vegas and recently updated to the ISO/IEC 17025:2017 standard. DB Labs provides a safer product for consumers and helps ensure cultivators and producers against recalls and lawsuits by following a very stringent Quality Assurance/Quality Control (QA/QC) program and having over 50 years of combined laboratory technical experience. DB Labs is confident that we assure the scientific reliability of all laboratory data that comply with the policies and procedures/standards set forth by the ISO/IEC 17025:2017. This program is designed to monitor equipment, personnel, duties, methods, internal procedures and documentation to ensure that the compliance of the laboratory is met.</p><p><b>Job Purpose: </b></p><p>The Client Relations Specialist will be responsible for customer relations, accounting and operations support. This position will also interface with multiple departments and customers. This role will primarily focus on lab operations support.</p><p><b>Essential Duties &amp; Responsibilities: </b></p><ul><li>Answer phones and route calls to the appropriate party.</li></ul><ul><li>Greet incoming visits and escort to appropriate areas.</li></ul><ul><li>Receive, sort and distribute incoming mail.</li></ul><ul><li>Order office supplies and keep inventory of stock.</li></ul><ul><li>Deliver deposit checks to accounting.</li></ul><ul><li>Create and process customer invoices.</li></ul><ul><li>Process credit card payments in Blackstone.</li></ul><ul><li>Coordinate with clients on payment processing of sample orders.</li></ul><ul><li>Receive all incoming work from internal and external clients and process work orders through the company Laboratory Information Management System (LIMS).</li></ul><ul><li>Prepare and manage shipments with partner labs.</li></ul><ul><li>Special projects and errands as needed, including transportation of packages to local shipping companies.</li></ul><ul><li>Responsible for shipping and receiving of orders and supplies, which includes light lifting duty (packages up to 40 lbs)</li></ul><ul><li>Maintain compliance with health and safety guidelines for a lab environment.</li></ul><ul><li>Other duties and/or special projects as assigned.</li></ul><p><b>Skills, Abilities and Competencies: </b></p><ul><li>Excellent communication skills and ability to effectively work, problem solve, and communicate with multiple levels of the organization.</li></ul><ul><li>Ability to work in a dynamic, fast-paced deadline environment while successfully managing multiple tasks.</li></ul><ul><li>Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Word.</li></ul><ul><li>Strong understanding of standard laboratory protocol.</li></ul><ul><li>Ability to maintain an incredibly high degree of attention to detail and accuracy.</li></ul><ul><li>Strong agility, engagement, and flexibility in an ever-changing environment.</li></ul><ul><li>Working knowledge of logging, organizing, and analyzing data.</li></ul><p><b>Education &amp; Experience: </b></p><ul><li>High School diploma or equivalent required. Higher level degree preferred.</li></ul><ul><li>1+ years of experience working within a lab environment.</li></ul><ul><li>1+ years of experience in sample collection and logging within a lab environment.</li></ul><ul><li>Proficient knowledge of MS Office Suite (Excel, Word, PowerPoint)</li></ul><ul><li>Quickbooks experience a plus.</li></ul><ul><li>Organizes and handles multiple priorities simultaneously.</li></ul><ul><li>Completes work assignments within time and quality constraints</li></ul><ul><li>Exposure to the cannabis industry desired.</li></ul><p><b>Other: </b></p><ul><li>Must pass Level 2 background check.</li></ul><ul><li>Kaycha Labs offers a competitive and comprehensive benefits package including health, dental, vision and time off.</li></ul><ul><li>Kaycha Labs is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</li></ul><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li></ul><p>Application Question(s):</p><ul><li>What is your desired compensation?</li><li>What is the earliest date you can begin employment?</li><li>Best phone number/email to reach you at?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Required)</li><li>QuickBooks: 1 year (Preferred)</li><li>METRC: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"DB Labs, dba Kaycha Labs","logoUrl":"/logos/kaycha-labs-789b33a03a0e6aef4d8e5df1ca8e1cae.jpeg"},"location":{"country":"United States","address":"Las Vegas, NV 89103","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/db-labs-dba-kaycha-labs/client-relations-specialist/8406252f664f1921a98c01688e58dd91","title":"Client Relations Specialist","category":"Medical & Healthcare","hash":"8406252f664f1921a98c01688e58dd91","postingUrl":"https://www.indeed.com/job/client-relations-specialist-4e1ec75e22243acc"},{"salaries":[{"salaryStart":"$44k","salaryEnd":"$71k","currency":"US","source":"Salary.com","position":"Real Estate Sales Agent","type":"per year","url":"https://www.salary.com/research/salary/benchmark/real-estate-agent-salary/bakersfield-ca"},{"salaryStart":"$48k","salaryEnd":"$120k","currency":"US","source":"ZipRecruiter","position":"Pharmaceutical Sales Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Pharmaceutical-Sales-Representative-Salary-in-Bakersfield,CA"},{"salaryStart":"$40k","salaryEnd":"$93k","currency":"US","source":"Monster","position":"Insurance Sales Agent (General)","type":"per year","url":"https://www.monster.com/salary/q-insurance-sales-agent-l-bakersfield-ca"}],"employmentType":"Full-time","function":["Sales"],"postedOn":"1 day ago","description":"<div><p>Stay Safe and work from home Our top sales representative to date, grossed over $100,000 in sales in just three months and never left her home. Are you next? If you already have an online following you are ready to earn. If not, start today by educating people about CBD and why CBD BioCare is the right choice. We offer a comprehensive and free e-commerce platform that gives you the tools to be successful online. If you want to be paid for your efforts and have the support of a corporate office but the flexibility of being self-employed, register today. Here’s what our sales representative program has to offer : Commissions up to 40% A sales dashboard to track your business. A free CBD sample program to earn new customers Weekly live sales training Daily marketing scripting, images and or videos. There’s no need to send a resume’, the people who excel in this marketplace are personally motivated and use our tools to find success. We give you everything you need; all you have to so is register to get started. About CBD BioCare At CBD BioCare, our mission is to educate about the healing powers of hemp and to get it into the hands of those who need it the most. We see how CBD is helping people every day. Most people use it for sleep problems, stress, anxiety, pain, inflammation, tremors, seizures and so much more. Our full spectrum CBD products are domestically and organically grown, Non-GMO, extracted from the whole plant using a super critical CO2 extraction process and manufactured in FDA registered facilities in the USA. Plus, we 3rd party test from plant to product and give customers the ability to see the testing results for the very product they purchased. To accomplish our goal, we need people like you. If you are ready to make a change and be part of the fastest growing industry in the nation, apply now Job Requirements: · Strong communication skills · A passion for helping others · Ability to work remotely · Social media marketing experience a plus · e-commerce experience a</p></div>","company":{"companyType":"Private/Established","name":"CBD BioCare","logoUrl":"/logos/cbd-biocare-official-26e14c515099ddbaabaa8132d7450c9d.png"},"location":{"country":"United States","address":"Bakersfield, CA, USA","city":"Bakersfield","stateProvince":"CA"},"frontendLink":"/job-posting/cbd-biocare/sales-agent/4481085598f863683733da808ab148aa","title":"Sales Agent","category":"Medical & Healthcare","hash":"4481085598f863683733da808ab148aa","postingUrl":"https://www.recruit.net/job/sales-agent-jobs/6BD4A98E4EECDCCB","salary":"$44k - $71k"},{"employmentType":"Full-time","function":["Retail","Sales"],"postedOn":"9 hours ago","description":"<div><div><p><b>Role</b></p><p>In this role, your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Advisors engage in one-on-one interaction with patients from the time they walk in until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state is required.</p><p>Our ideal Patient Care Advisor should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Advisor and Sanctuary because of our service, our products and our approachable and knowledgeable demeanor.</p><p></p><p><b><br />Responsibilities</b></p><ul>*Help all patients in accordance with Sanctuary’s mission, vision, goals, and objectives. *Follow established policies for sales and customer service to ensure patient satisfaction. *Maintain in-depth knowledge of every product and strain in the store. *Help patients make the right choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients. *Complete any work assigned during scheduled shift including: *Correct cash handling and discount application *Verification of proper paperwork, documentation and ID for patients *Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system *Maintenance of hard copy files (when required) *Security measures and safety compliance *Maintenance of an organized and clean store *Management of visitor log *Maintenance of open communication with the management team and other coworkers *Reporting of employee issues or patient situations *Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.</ul><p></p><p><b><br />Qualifications</b></p><ul>*High School Diploma or equivalent. *Recent and relevant hospitality and/or retail experience required. *Excellent customer service skills. *Knowledge and adherence to the policies, procedures and goals of Sanctuary. *Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. *Ability to listen well and communicate effectively orally and in writing with various audiences. *Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email. *Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public. *Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.</ul><p></p><p><b><br />Additional Requirements</b></p><ul>*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background checks. *Must be able to available to work hours of operations: 7 days a week</ul><p></p><p><b><br />Working Conditions</b></p><ul><li>Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.</li></ul><p></p><p><br />Job Types: Full-time</p><p>Location: W Indiantown Rd. Jupiter FL</p><p>Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00/hour.</p><p>About Sanctuary Medicinals: Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.</p><p><br />By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply.<br /><br />Powered by Homebase. Free employee scheduling, time clock and hiring tools.</p></div></div>","company":{"companyType":"Private/Established","name":"Sanctuary Medicinals","logoUrl":"/logos/sanctuary-medicinals-24000477befc0ce2c1706d9913aa54c8.jpeg"},"location":{"country":"United States","address":"Jupiter, FL 33478","city":"Jupiter","stateProvince":"FL"},"frontendLink":"/job-posting/sanctuary-medicinals/medical-cannabis-sales-associate/7c7c513a0373968680eb5e653c50e18c","title":"Medical Cannabis Sales Associate","category":"Retail","hash":"7c7c513a0373968680eb5e653c50e18c","postingUrl":"https://www.indeed.com/job/medical-cannabis-sales-associate-7c1f28edf05830e7"},{"employmentType":"Full-time, Permanent","function":["Retail"],"postedOn":"2 days ago","description":"<div><p>At City Cannabis, we are passionate about sharing our knowledge and expertise with the canna-curious, the experienced users, as well as those looking to rediscover cannabis in the legal market.</p><p>Every day, we are learning more about how cannabis can help people unwind. In the new world of legal cannabis, our vision is shaped by a desire to erase the stigma and change the perceptions around cannabis and its consumers. City Cannabis Co. currently has 4 store locations in Canada.</p><p><b>The Opportunity: </b></p><p>We are looking for an experienced and knowledgeable Retail Customer Service Supervisor who can efficiently run the daily operations of our business and provide excellent service to our valued customers. This position is also in charge of developing City Cannabis’ relationships and standing in the neighbourhood of flagship locations.</p><p>Experience:<br />Mandatory: BC Selling It Right Certification, Criminal Record Check or Cannabis Worker Security Verification<br />1+ Years in Canadian Retail Cannabis Industry<br />2 Years or more Customer Service Supervisor Role<br />5+ years in Customer Service setting<br />Cannabis-specific industry certifications:<br />Cannsell Certificate<br />Cannareps Cannabis Somelier Training Lv 1 or higher<br />Trichome Institute Certification<br />Hi Society Certificate</p><p>Specific Skills:<br />Direct and supervise employees engaged in sales or cashier duties or performing services for<br />customers; Independently assign employees to duties as required in the day-to-day operations;<br />Provide excellent customer service by greeting and assisting customers, and<br />responding to inquiries and complaints; Monitor sales activities to ensure<br />that customers always receive satisfactory service and quality goods; Enforce safety,<br />health, and security rules; Perform work activities of subordinates, such as cleaning and<br />organizing shelves and ensuring that displays meet the visual standards of the store;<br />Process payments via cash, credit or debit card and deal with returns of merchandise as<br />per company rules &amp; policies; Prepare End-of-Day reports for management, including daily<br />sales volumes, product information, personnel matters such as staff endorsements,<br />customer feedback and complaints; opening and closing operations; Facilitate customer returns both at<br />store level as well as with wholesaler; Communicate with Licensed Sales Representatives at store level<br />to identify future training opportunities; Build customer retention by coaching new hires to remember<br />guests’ names; Responsible for Cannabis Registry accuracy and security of product displays; Leading Pre-<br />Shift huddles to increase product/industry knowledge (groups of 12+ people); Able to lead an inventory<br />if necessary; Build relationships in the surrounding neighbourhood of flagship locations, be it with other<br />businesses or in community hubs; Coach not only consultants but also supervisors on how to develop<br />relationships with clientele as well as surrounding businesses to help erase cannabis stigma.<br />Additional Skills:<br />Train new sales staff, monitor their performance and report to management;<br />Vast knowledge of Cannabis history, anatomy biochemical composition, extractions, methods of<br />consumption and appropriate portion control/dosage; Ability to memorize an extensive number of<br />different cannabis flower, concentrate, edible and topical products from various brands; Ability to<br />memorize a constantly changing product lineup; Confident understanding of federal and provincial<br />cannabis regulations, risks and harms of cannabis; Able to clearly communicate to clients basics of<br />responsible use; Must be able to supervise 12+ staff members; Must be able to work multiple salesfloor<br />positions as business dictates and direct reports to do the same in periods of high volume.</p><p>Reference ID: NOC 6211 – skill level B</p><p>Job Types: Full-time, Permanent</p><p>Salary: $21.00 per hour</p><p>Additional pay:</p><ul><li>Overtime pay</li></ul><p>Benefits:</p><ul><li>Dental care</li><li>Extended health care</li><li>Paid time off</li><li>Store discount</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Night shift</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Provide PPR</p><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"City Cannabis Co"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/city-cannabis-co/retail-customer-service-supervisor/8d6976e488eaf4403740a3139eb859ec","title":"Retail Customer Service Supervisor","category":"Retail","hash":"8d6976e488eaf4403740a3139eb859ec","postingUrl":"https://ca.indeed.com/job/retail-customer-service-supervisor-ece84436fbf52129"},{"employmentType":"Full-time","function":["Sales"],"postedOn":"1 day ago","description":"<div><p><b>Company Overview</b></p><p>Punch is a licensed California based cannabis company with an award winning line of cannabis edibles &amp; extracts sold statewide. We have strategically expanded into a MSO and are breaking into the Oklahoma market. Punch Edibles will be selling the following product:</p><ul><li>Punch Chocolates</li></ul><ul><li>Punch Gummies</li></ul><ul><li>Punch Hash Rosin</li></ul><ul><li>Punch Pre - Rolls and Flower</li></ul><p><b>Job Description </b></p><p>Punch is seeking a Regional Sales Manager to help expand our footprint in Tulsa, OK. The Regional Sales Manager is responsible for gaining new business, maintaining relationships and expanding sales in existing accounts for each brand under the Punch name. This role executes the sales operations activities, including orders, reports, CRM management and sales processing. This position will be working remotely in the identified region of Tulsa but will not be limited to Tulsa. Any surrounding towns that participating in the program are available as well.</p><p>This position is the heart of the company, your personal and departments success directly influences Punch's growth as a company in the rapidly changing marijuana market in Oklahoma. Communication is key, both within the Punch organization, retailers and further extensions of Punch Resources. Relationships are everything!</p><p>This is an amazing opportunity to join a growing company that already has a well recognized brand presence in California. You could be at the ground floor of opening up a new State.</p><p><b>Responsibilities</b></p><ul><li>Establish, develop and maintain dispensary relationships.</li></ul><ul><li>Stay updated on cannabis trends within products.</li></ul><ul><li>Build and maintain business in your accounts through product education and consultation.</li></ul><ul><li>Maintain and organize a regular schedule to hold productive meetings with each of your accounts as well as gaining new accounts.</li></ul><ul><li>Manage existing key accounts ensuring their regular purchasing needs are met, orders are processed timely and accurately.</li></ul><ul><li>Understand house inventory levels and production pipelines.</li></ul><ul><li>Develop, share and learn sales strategies with your fellow sales team members</li></ul><ul><li>Analyze the territory’s potential through analytics reports and databases.</li></ul><ul><li>Monitor competition by gathering information on pricing, new and existing products and market presence.</li></ul><ul><li>Meet and exceed company monthly metrics and sales goals.</li></ul><ul><li>Resolve customer issues by investigating the problem, developing a solution and communicating to upper Punch Management.</li></ul><ul><li>Working closely with Punch Distribution members to clearly communicate shipping timelines, correct account information and contacts.</li></ul><p><b>Expectations</b></p><ul><li>Highly motivated self starter and target driven.</li></ul><ul><li>Team player.</li></ul><ul><li>Be able to prioritize, use effective time management and organizational skills.</li></ul><ul><li>Excellent selling, communication, negation and relationship management skills.</li></ul><ul><li>Well- dressed for professionalism</li></ul><ul><li>Must maintain a high level of integrity and sense of urgency.</li></ul><ul><li>Proficient in Leaflink, Weedmaps, Google suite, BDS Analytics and Zoom.</li></ul><p><b>Compensation</b></p><ul><li>50k/ Year. Salary + commission</li></ul><ul><li>Paid time off</li><li>Insurance</li></ul><p><b>Schedule</b></p><ul><li>Mon-Fri primarily but must be willing to adjust schedule based off buyers/ retailers needs.</li></ul><ul><li>Must be available for Monday morning sales team group zoom meetings.</li></ul><p><b>Experience Required</b></p><ul><li>2 years of cannabis and/or sales experience</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Supplemental Pay:</p><ul><li>Commission pay</li></ul><p>COVID-19 considerations:<br />You will be required to wear a face mask upon meeting with retailers.</p><p>Experience:</p><ul><li>Sales: 2 years (Preferred)</li><li>Cannabis: 1 year (Required)</li></ul><p>Willingness to travel:</p><ul><li>100% (Preferred)</li></ul><p>Work Location:</p><ul><li>On the road</li></ul><p>Work Remotely:</p><ul><li>Yes</li></ul><p>Work Location: On the road</p></div>","company":{"name":"Punch Media LLC (Punch Edibles)"},"location":{"country":"United States","address":"Tulsa, OK","city":"Tulsa","stateProvince":"OK"},"frontendLink":"/job-posting/punch-media-llc-punch-edibles/sales-agent/60ba1a68092925e1f49a2b6ffe9cc869","title":"Sales Agent","category":"Professional, Scientific, and Technical Services","hash":"60ba1a68092925e1f49a2b6ffe9cc869","postingUrl":"https://www.indeed.com/job/sales-agent-7f4a82ca2025824d"},{"function":["Customer Service"],"postedOn":"1 day ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.</li></ul><p><br /></p></div></div><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Greenville, TX 75402","city":"Greenville","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/03a1ea5f450f74cf55313cffe405c23d","title":"Fuel Center Cashier","category":"Retail","hash":"03a1ea5f450f74cf55313cffe405c23d","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-06b93f5096382830"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"1 day ago","description":"<div><p>Welcome to the Latest Job Vacancies Site 2021 and at this time we would like to inform you of the Latest Job Vacancies from the PharmaCannis with the position of IL - Cannabis Support Center Consultant (CSCC) - PharmaCannis which was opened this.</p><p>If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information IL - Cannabis Support Center Consultant (CSCC) - PharmaCannis Schaumburg below matches your qualifications. Good Luck: D</p><p>Assist manager and/or pharmacist in filling practitioner recommendations, and filing state required documentation based on state cannabis guidelines.</p><p>• Company Name : PharmaCannis</p><p>• Open Position : IL - Cannabis Support Center Consultant (CSCC) - PharmaCannis Schaumburg</p><p>• Location Job : Schaumburg, IL 60173</p><p>• Country Job : US</p><p><b>How to Submit an Application:</b></p><p>After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the IL - Cannabis Support Center Consultant (CSCC) - PharmaCannis job info - PharmaCannis Schaumburg, IL 60173 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies IL - Cannabis Support Center Consultant (CSCC) - PharmaCannis job info - PharmaCannis Schaumburg, IL 60173 in 18-08-2021 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.</p><p>PharmaCannis |</p><p>Schaumburg, IL 60173</p><p>Schaumburg, IL 60173</p><p><b>IL</b></p><p><b>US</b></p><p>20-10-2021</p></div>","company":{"website":"pharmacann-illinois.com","companyType":"Established","name":"PharmaCannis"},"location":{"country":"United States","address":"Illinois, USA","stateProvince":"IL"},"frontendLink":"/job-posting/pharmacannis/il-cannabis-support-center-consultant-cscc-pharmacannis/62d053aa9de739540c5c691572d83c29","title":"IL - Cannabis Support Center Consultant (CSCC) - PharmaCannis","category":"Medical & Healthcare","hash":"62d053aa9de739540c5c691572d83c29","postingUrl":"https://idblogo.com/job/d9cbc95e4722d243/il-cannabis-support-center-consultant-cscc-pharmacannis.html"},{"salaries":[{"salaryStart":"$25k","salaryEnd":"$110k","currency":"US","source":"ZipRecruiter","position":"Direct Sales Agent","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Direct-Sales-Agent-Salary-in-Atlanta,GA"},{"salaryStart":"$40k","salaryEnd":"$71k","currency":"US","source":"Salary.com","position":"Sales Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/sales-representative-i-salary/atlanta-ga"},{"salaryStart":"$39k","salaryEnd":"$95k","currency":"US","source":"PayScale","position":"Outside Sales Representative","type":"per year","url":"https://www.payscale.com/research/US/Job=Outside_Sales_Representative/Salary/549b5473/Atlanta-GA"}],"employmentType":"Full-time","function":["Sales"],"postedOn":"2 days ago","description":"<div><p>Stay Safe and work from home Our top sales representative to date, grossed over $100,000 in sales in just three months and never left her home. Are you next? If you already have an online following you are ready to earn. If not, start today by educating people about CBD and why CBD BioCare is the right choice. We offer a comprehensive and free e-commerce platform that gives you the tools to be successful online. If you want to be paid for your efforts and have the support of a corporate office but the flexibility of being self-employed, register today. Here’s what our sales representative program has to offer : Commissions up to 40% A sales dashboard to track your business. A free CBD sample program to earn new customers Weekly live sales training Daily marketing scripting, images and or videos. There’s no need to send a resume’, the people who excel in this marketplace are personally motivated and use our tools to find success. We give you everything you need; all you have to so is register to get started. About CBD BioCare At CBD BioCare, our mission is to educate about the healing powers of hemp and to get it into the hands of those who need it the most. We see how CBD is helping people every day. Most people use it for sleep problems, stress, anxiety, pain, inflammation, tremors, seizures and so much more. Our full spectrum CBD products are domestically and organically grown, Non-GMO, extracted from the whole plant using a super critical CO2 extraction process and manufactured in FDA registered facilities in the USA. Plus, we 3rd party test from plant to product and give customers the ability to see the testing results for the very product they purchased. To accomplish our goal, we need people like you. If you are ready to make a change and be part of the fastest growing industry in the nation, apply now Job Requirements: · Strong communication skills · A passion for helping others · Ability to work remotely · Social media marketing experience a plus · e-commerce experience a</p></div>","company":{"companyType":"Private/Established","name":"CBD BioCare","logoUrl":"/logos/cbd-biocare-official-26e14c515099ddbaabaa8132d7450c9d.png"},"location":{"country":"United States","address":"Atlanta, GA, USA","city":"Atlanta","stateProvince":"GA"},"frontendLink":"/job-posting/cbd-biocare/sales-agent/3952b4e941c908c3278f9418f7b0c65a","title":"Sales Agent","category":"Medical & Healthcare","hash":"3952b4e941c908c3278f9418f7b0c65a","postingUrl":"https://www.recruit.net/job/sales-agent-jobs/EA75F3A96C1A75C6","salary":"$25k - $110k"},{"function":["Retail","Sales"],"postedOn":"9 hours ago","description":"<div><div><p><b>Good Chemistry</b> was founded over 20 years ago in San Francisco as a medical cannabis co-op. Since that time, we expanded our independently owned operations across Colorado, Massachusetts and Nevada. We are a rapidly growing company and provide opportunities for career advancement in a fast-paced environment. Our mission is to make life better for people, and it is our honor to contribute to the communities we're privileged to be a part of.</p><p><b>Job Summary: </b>Retail Sales Associates must be enthusiastic, friendly and able to provide basic information regarding the store. They interact with patients/customers to advise them on the products for sale and must possess the ability to read patients/customers and tailor each shopping experience to meet their needs. Sales Associates are also responsible for communicating Good Chemistry's initiatives and principles.</p><p><b>Duties and Responsibilities:</b></p><ul><li>Provide best patient/customer experience to whoever walks through the door</li><li>Welcome each person entering the dispensary with a warm, friendly greeting</li><li>Must be on time and prepared for all scheduled shifts</li><li>Build rapport with patients/customers to ensure they return to Good Chemistry</li><li>Enter patients/customers into Virtual Gateway and Biotrack systems</li><li>Answer phones and maintain proper phone etiquette</li><li>Properly introduce first time patients/customers to the facility and category system</li><li>Allocate of guest badges and maintain oversight on all vendor/visitor sign-in in compliance with the law</li><li>Check ID's (both at front desk and again before purchase)</li><li>Educate patients/customers on Good Chemistry's message, strains, products, delivery methods, potency, proper storage of product, serving size, and tolerance</li><li>Make recommendations based on experience with products</li><li>Complete daily checklists pertaining to daily store opening and closing duties, among other tasks</li><li>Maintain appearance of store</li><li>Maintain compliance and follow Good Chemistry procedures when completing a sale</li><li>Possess accurate knowledge of product price points</li><li>Responsible for all money and inventory on the sales floor or in designated POS station</li><li>Package bulk flower into containers for sale</li><li>Keep workstations in an orderly manner</li><li>Guide patients/customers to appropriate resources including website and internet menus</li><li>Communicate needs to Floor Captain, ASM, or SM when necessary</li><li>Represent Good Chemistry as an ambassador to the brand</li><li>Other responsibilities as delegated by ASM or SM</li></ul><p><b>Job Requirements (Education and Experience):</b></p><ul><li>High School Diploma required, must be over the age of 21</li><li>Must be able to pass CORI background check</li><li>Experience with POS systems</li><li>Customer service or sales experience required</li><li>Success working closely with a myriad of different personality types</li></ul><p><b>Qualifications (Knowledge, Skills and Abilities</b>):</p><ul><li>Must possess basic knowledge of cannabis weights, industry products, strain classifications, genetics, and compliance</li><li>Genuine enthusiasm and love for cannabis and the cannabis industry</li><li>Positive attitude in high volume retail sales settings</li><li>Proven cash handling skills and ability to maintain large amounts inventory</li><li>Ability to work long hours on your feet</li><li>Proficiency with Microsoft Suite and Apple OS</li><li>Must be able to speak with strangers and have an outgoing personality</li><li>Attention to detail</li></ul><p>This job description is intended to explain the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.</p><p>Good Chemistry is an equal opportunity employer.</p><p>Applicants must currently be qualified to work in the United States.</p></div></div>","company":{"companyType":"Private/Established","name":"Good Chemistry","logoUrl":"/logos/good-chemistry-624a2631ea2e9aa17c1c7a5cec75dfb1.png"},"location":{"country":"United States","address":"Denver, CO 80203","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/good-chemistry/retail-sales-associate/364816e04293a58a9a1d8f43bc2d1dfb","title":"Retail Sales Associate","category":"Agriculture & Farming","hash":"364816e04293a58a9a1d8f43bc2d1dfb","postingUrl":"https://www.indeed.com/job/retail-sales-associate-d494fdf527cccc63"},{"employmentType":"Full-time &amp; Part-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>Looking to add a full time and part time retail associate to the team that is great in sales for our Liquor &amp; Smoke Shop.</p><p>Only apply if you are over the age of 21 and have general experience in this field. <b>MUST BE 21+ TO APPLY.</b></p><p>Requirements:</p><ul><li>Great customer service &amp; people skills a must</li></ul><ul><li>High energy, positive attitude &amp; demeanor</li></ul><ul><li>Punctual and reliable</li></ul><ul><li>1 year retail and POS experience preferred</li></ul><ul><li>CBD, Vape &amp; Accessories, Tobacco &amp; Accessories and Cannabis Accessories knowledge is a plus</li></ul><p>Job Duties:</p><ul><li>Customer service; Greeting customers</li></ul><ul><li>Responding to questions</li></ul><ul><li>Improving engagement with merchandise and providing outstanding customer service</li></ul><ul><li>General cleaning and upkeep of the store</li></ul><ul><li>Operating cash registers, managing financial transactions, and balancing drawers.</li></ul><ul><li>Achieving established goals.</li></ul><p>***Only send your resume if you're a team player with a good attitude and have worked at your last job for at least 1 year.</p><p>Please send a resume or list of work experience, any other applicable experience/knowledge, availability and two - three business references. We must be able to verify all references by calling the direct line to the business.</p><p>looking for someone to advance to management.</p><p>Job Types: Full-time &amp; Part-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Schedule:</p><ul><li>8 Hour Shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Job Type: Full-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Job Types: Full-time, Part-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"around the corner liquor and smoke"},"location":{"country":"United States","address":"Sparks, NV 89434","city":"Sparks","stateProvince":"NV"},"frontendLink":"/job-posting/around-the-corner-liquor-and-smoke/cashier-customer-service/1f4096bbbfbf7eb9435448bf9d6e0215","title":"Cashier/Customer Service","category":"Retail","hash":"1f4096bbbfbf7eb9435448bf9d6e0215","postingUrl":"https://www.indeed.com/job/cashiercustomer-service-54c5112c686ace88"},{"employmentType":"Full-time","function":["Customer Service","Retail"],"postedOn":"2 days ago","description":"<div><p>Front Desk duties include greeting customers, verifying ages/medical status, answering cannabis related questions, cleaning, setting up and breaking down the retail area each day. Currently, we have Budtenders and Front Desk Receptionist positions available. If this is you, and you're a people person with a great personality, then we would love to meet you soon.</p></div>","company":{"companyType":"Private/Growth","name":"F Street Dispensary","logoUrl":"/logos/f-street-dispensary-cc364dddb811d72a904f43ee4b112c1a.jpeg"},"location":{"country":"United States","address":"Davis, CA, USA","city":"Davis","stateProvince":"CA"},"frontendLink":"/job-posting/f-street-dispensary/budtender-front-desk-position/1ccb83df7a0ab1bb6105ab1ae3e9351a","title":"Budtender/Front Desk Position","category":"Retail","hash":"1ccb83df7a0ab1bb6105ab1ae3e9351a","postingUrl":"https://www.sunhired.com/2021/10/19/budtender-front-desk-position-f-street-dispensary-8b2ab2fc90b4dc0d/"},{"function":["Sales"],"postedOn":"9 hours ago","description":"<div><div><div><div>Wyld produces the best tasting beverages and edibles on the market using real fruit and natural flavoring in our products. Consistent quality and stunning packaging makes Wyld an ideal choice to take on life’s adventures.</div><div></div><div><br />As a company, we hire individuals that seek adventure, test boundaries, and live life to the fullest. We love what we do and we work hard to be the best.<br /></div><div></div><br /><div><b>Summary</b></div><div></div><div><br />Sales Support and Brand Ambassador are responsible for, but not limited to maintaining positive customer relations, delivering our product, managing and attending marketing events, assisting sales account managers and being extremely knowledgeable of brand and products. Sales Support ensures a smooth sales process by being prepared, organized, educated on our products and our industry.</div></div><div><div><h3><b>Essential Duties and Responsibilities include the following. Other duties may be assigned.</b></h3><ul><ul><li>Marketing Events</li><li>Attending events, partnerships and promotional opportunities</li><li>Represent, promote, and sell Educating customers, consumers, and budtenders about the brand along with new and existing products</li><li>Providing feedback to the team on all events</li><li>Lead budtender educations at dispensaries</li><li>Being knowledgeable on all WYLD products, pricing and nuances.</li><li>Deliver product Assist Sales Account Managers and other sales staff by providing marketplace feedback, assessing industry trends and communicating clients needs through appropriate channels.</li><li>Customer Service</li><li>Maintain positive business and customer relationships</li><li>Report and log all feedback and daily tasks into company CRM</li></ul></ul></div></div><div><div><h3><b>Qualifications</b></h3><ul><ul><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>High school Diploma or Equivalent Valid Driver’s License (required)</li><li>Must have active OLCC Marijuana Workers permit</li><li>Excellent communication skills Highly motivated and task driven</li><li>Possess high attention to detail, prioritization, time management, and organizational skills with a positive, goal-oriented attitude</li><li>Problem solver that thrives under pressure in a fast paced environment</li><li>Addition, subtraction, multiplication, and division</li><li> Ability to create and deliver presentations tailored to the audience needs</li><li>Self-motivated and ability to thrive in a team environment</li><li>Willing to submit to a background check</li><li>State regulations require all applicants must be 21 years of age or older</li><li>Wyld requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to show proof that they are in the process of being fully vaccinated by their start date</li></ul></ul></div></div><div><div><b>Compensation</b></div><div></div><div><br />As a non-exempt employee, you'll receive a competitive hourly rate of $21, PTO and fully paid health, dental and vision insurance.</div><div></div><div><b><br />Wyld is an Equal Opportunity Employer.</b></div></div></div></div>","company":{"companyType":"Private/Established","name":"Wyld","logoUrl":"/logos/wyld-9d57c7833d62cfdcc050ef8a22cb76f6.png"},"location":{"country":"United States","address":"Clackamas, OR 97015","city":"Clackamas","stateProvince":"OR"},"frontendLink":"/job-posting/wyld/sales-support/5b668e7026f1e9aed5cafa9719047611","title":"Sales Support","category":"Manufacturing","hash":"5b668e7026f1e9aed5cafa9719047611","postingUrl":"https://www.indeed.com/job/sales-support-3d3b7b606b283437"},{"employmentType":"Part-time, Temporary","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>The Organization</p><p>At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores. We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The Job</p><p>The Customer Service Agents for the Customer Care Centre (CCC), Cannabis Operations, are responsible for providing superior customer experiences. The Agents will be working with our customers by responding to their issues, concerns and requests for service. Agents will coordinate with our internal teams and customers, resolving customer issues within a timely manner via email, phone, etc. while bringing a positive attitude and being a great team player. The Agents are friendly, detail-oriented, passionate, professional and technology savvy team members who have the ability to create the finest experiences for our internal and external customers. Please review the attached job description for a complete list of duties, qualifications, and competencies. To be considered for this opportunity, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position.</p><p>Enhanced security screening is required.</p><p>Please note: Auxiliary Customer Service Agents are expected to be available for daily recall. Auxiliary positions are on-call, which means that hours of work are not guaranteed and will be subject to availability. Auxiliary Customer Service Agents are pre-scheduled as much as possible, and are on-call up to 35 hours a week. Auxiliary employees can restrict availability upon approval from the Manager, Customer Care Centre. Please clearly indicate your daily availability in your application.</p><p>How To Apply</p><p>Apply online via Indeed. For complete details about this opportunity, including accountabilities, please refer to the details below. For specific position related enquiries, please contact Cisco Pacheco by phone, at <span><a href=\"tel:+1-604-420-8600\">604-420-8600</a></span>.</p><p>Qualifications</p><p>Education and Experience:</p><ul><li>Minimum of two years recent*, related experience in a customer service capacity servicing internal and external clients/customers and successful completion of a certificate/diploma.</li></ul><ul><li>Preferred qualifications include:</li></ul><p>Experience working in a call centre environment.</p><p>Cannabis knowledge, demonstrated through experience in the cannabis industry or courses from an accredited post-secondary institution</p><p>* Recent is defined as occurring within the last five years.</p><p>To be considered for this position, applicants must clearly indicate that they have the following:</p><ul><li>Must be minimum 19 years of age.</li></ul><ul><li>May be required to work a variety of shift patterns; available to work a rotating roster, including evenings and weekends.</li></ul><p>Knowledge of:</p><ul><li>Working knowledge of CRM systems.</li></ul><ul><li>A high level of proficiency in Microsoft Word, Outlook and Microsoft Excel (utilization of formatting and formula functions, skills pertaining to linking documents and sheets and provide recommendations to automate manual processes).</li></ul><ul><li>Working knowledge of Cannabis and educated in consumer trends and current industry.</li></ul><ul><li>Efficient and internet savvy applications encouraged.</li></ul><p>Skills &amp; Abilities</p><ul><li>Demonstrated strong skills in time management, organization and communication.</li></ul><ul><li>Excellent verbal and written communication skills.</li></ul><ul><li>Ability to establish good working relationships both internally and externally in a team environment.</li></ul><ul><li>Proven ability demonstrating strong attention to detail, the ability to work independently, work under pressure to meet deadlines, an aptitude for multitasking and strong follow up skills</li><li>Demonstrated ability to apply and interpret policies/practices.</li></ul><ul><li>Ability to resolve day to day client concerns while meeting or exceeding expectations and maintaining a high level of customer service.</li></ul><ul><li>Able to thrive is a fast paced environment where change is a constant.</li></ul><p>Job Types: Part-time, Temporary</p><p>Salary: $23.50-$26.50 per hour</p><p>Part-time hours: 35 per week</p><p>Job Types: Part-time, Temporary</p><p>Salary: $23.50-$26.50 per hour</p><p>Part-time hours: 35 per week</p><p>Job Type: Part-time</p><p>Salary: $23.50-$26.50 per hour</p><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>Temporarily due to COVID-19</li></ul></div>","company":{"companyType":"Government","name":"BC Liquor Distribution Branch","logoUrl":"/logos/bc-liquor-stores-0b0a7e4c37734c591e05c3a8aca37857.jpeg"},"location":{"country":"Canada","address":"Burnaby, BC","city":"Burnaby","stateProvince":"BC"},"frontendLink":"/job-posting/bc-liquor-distribution-branch/call-centre-auxiliary-customer-service-agent-cannabis-operations/ea5f557d86a4c84dc7066a575b58850a","title":"Call Centre Auxiliary Customer Service Agent, Cannabis Operations","category":"Government","hash":"ea5f557d86a4c84dc7066a575b58850a","postingUrl":"https://ca.indeed.com/job/call-centre-auxiliary-customer-service-agent-cannabis-operations-521bc4b82695a134"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"8 hours ago","description":"<div><p>ArmorTech Security is seeking qualified and licensed Security officers for a state legal dispensary located in Palm Springs, CA.</p><p>You must have a friendly/ professional demeanor, exquisite hygiene, and demonstrate the ability to work well either individually or within a team environment for hire.</p><p>90-day probation period prior to becoming an official member of our team.</p><p>Duties Include:</p><p>*Patrolling facility grounds while maintaining a heightened state of awareness; ensuring entry points (both foot and vehicle) are secured and free from any security risks.<br />*Maintain a clean and hygienic workspace.<br />*Assist clients, staff, and guests as needed.<br />*Provide traffic control as needed.<br />*Prepare electronic time card reports.<br />*Gather, Analyze, Interpret and Disseminate incoming intelligence from various sources.</p><p>To be considered, you must meet these minimum qualifications:</p><p>*Be at least 21 years of age or older.</p><p>*Physically Fit</p><p>*Be available for work between from the hours of 9a-10p.</p><p>*Have a valid guard license with the Bureau of Security and Investigations (BSIS.CA.GOV).</p><p>*Must be able to see, hear, speak, and write clearly in English in order to communicate effectively with employees and/or other customers. Bilingual is a plus.</p><p>*Must have your own vehicle or a means of transportation that will not negatively interfere with arriving at the site on-time. Vehicle must be in good condition.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Employee discount</li><li>Professional development assistance</li><li>Retirement plan</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 2 years (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"ArmorTech Security","logoUrl":"/logos/armortech-security-27298393cdbd4ad49fd423baeaa6d01a.jpeg"},"location":{"country":"United States","address":"Palm Springs, CA 92264","city":"Palm Springs","stateProvince":"CA"},"frontendLink":"/job-posting/armortech-security/unarmed-guest-services-officer-cannabis-facility-1700/ee8276a7db6aa7dc439f1f5300a2bb71","title":"Unarmed Guest Services Officer | Cannabis Facility $17.00","category":"Professional, Scientific, and Technical Services","hash":"ee8276a7db6aa7dc439f1f5300a2bb71","postingUrl":"https://www.indeed.com/job/unarmed-guest-services-officer-|-cannabis-facility-1700-04ac7c17008621a8"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p><b>Who We Are</b></p><p>CannTrust is an award-winning, federally regulated licensed cannabis producer, with locations in Vaughan and Niagara, Ontario. We are publicly traded and proudly Canadian, operating a portfolio of well-known brands including CannTrust, Liiv, Synr.g, Peak Leaf and BrewBudz.</p><p>At CannTrust, we are committed to providing exceptional customer experience, quality products and consistent, standardized dosing. Our greenhouses produce 95% grade A cannabis flower, which is sold in dried flower, oil and vegan capsule formats. Founded in 2014, our continued success in the medical cannabis market and subsequent expansion into the recreational business, led to us being named Licensed Producer of the Year at the Canadian Cannabis Awards 2018.</p><p>Join us in our mission to support our customers and empower our patients to improve their quality of life, by enriching the cannabis experience with the best quality products, educational resources and outstanding service.</p><p><b>Who You Are</b></p><p>The ideal candidate is an agile, business savvy individual who is committed to getting better everyday. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with CannTrust values.</p><p><b>Roles &amp; Responsibilities</b></p><ul><li>Answering calls within Service Level Agreement (SLA), and gathering information to understand patient needs in order to best serve them</li><li>Directing and escalating general incoming calls and queries to appropriate personnel</li><li>Serving patients by:</li><li>determining requirements</li><li>answering inquiries (including but not limited to product, services, and education)</li><li>resolving issues,</li><li>fulfilling requests,</li><li>maintaining database, and customer profiles,</li><li>placing orders</li></ul><ul><li>Hold personal knowledge up to date on products, and science. Update job knowledge by participating in educational opportunities</li><li>Conduct outbound calls to:</li><li>Newly approved/renewed patients</li><li>Patients approved within the same day delivery zone</li><li>Follow up on patients’ treatment</li><li>Follow up on patients who have not yet ordered</li><li>Assist with any other outbound initiatives the department may implement</li></ul><ul><li>Assist in managing all Veteran accounts and all clients who are supported by Insurance Companies, then enter and review new and existing Veterans through VA and updating Ample once direct billing is approved</li><li>Enter medical document and patient registration data into Ample</li><li>Register new and renewal clients and ensuring accuracy of information</li><li>Follow-up with healthcare practitioners/clinics on medical document errors</li><li>Follow-up with clients for errors on registration forms or missing registration forms</li><li>Track all necessary data and maintain data spreadsheets daily</li><li>Assist in the identification of trends and matters with clinics and partners, and opportunities for process improvements</li><li>Maintain renewals and Ample Care submissions</li><li>Assist with Quality checks for all approved patient profiles</li><li>Use discretion and maintain privacy regarding Associates’ performance</li><li>Identify trends amongst the department in order to target training and process improvements</li><li>Process and track cancellations, refusals, transfers and returns of medical documents</li><li>Review verification lists from clinics and confirm receipt of documents</li><li>Compile data regarding missing documentation and errors to educate our partners to ensure a quick processing turnaround time</li><li>Collaborate with the Clinical Services team members to identify and resolve urgent issues</li><li>Update partnership and affiliate lists</li><li>Support Professional Services with the verification of New Doctors in a timely manner, when necessary</li><li>Mail and fax outgoing items and documents, and any other administrative tasks as required</li><li>Responding to incoming emails within 24 business hours.</li><li>Manage the patient assistance program, as well as the patient registration amendment process.</li><li>Respond to customers through social media messages, email, and website chat</li><li>Track email inquiries and identifying trends.</li><li>Meet and maintain Key Performance Indicators (KPIs) and SLAs, and adhere to all workplace policies</li></ul><p><b>Individual Influencer</b></p><ul><li>Customer-centric – always searching for ways to improve service, takes action to resolve (internal or external) customer issues</li><li>Acts as a mentor to peers and cross functional partners</li><li>Follows through on commitments, adheres to deadlines</li><li>Uses good judgment about when to act independently or escalate an issue</li><li>Acts with Integrity: Demonstrates responsible, ethical, and honest behavior while consistently leading by example</li><li>Delivers results while staying aligned with CannTrust Values</li></ul><p><b>Education &amp; Experience</b></p><ul><li>High school diploma or equivalent</li><li>Post-secondary education preferred</li><li>A minimum of two years of call centre or customer service experience</li><li>Experience working in regulated industries is an asset</li><li>Experience with 3rd party adjudication and knowledge of Insurance Companies policies is an asset</li><li>Knowledge of medicinal cannabis or the pharmaceutical industry is an asset</li><li>A minimum of one year of data entry experience is an asset</li><li>Strong computer skills and practical experience using MS Office Suite</li></ul><p><b>Requirements</b></p><ul><li>Excellent communication skills, fluent in English</li><li>Proficiency in Microsoft Office Suite</li><li>Available to travel to company locations within the GTA</li><li>Must pass an RCMP security clearance</li><li>Must be 19 years of age or older</li><li>Knowledge and understanding of Health Canada’s Cannabis Act</li><li>Data entry skills and ability to type a minimum of 50 wpm</li><li>Ability to use a high degree of tact, diplomacy, and discretion in working with others</li><li>Demonstrated ability to work effectively with others in a fast-paced client focused environment</li><li>Ability to organize and prioritize multiple tasks and work roles, while maintaining excellent attention to detail</li><li>Ability to work as an effective member of an integrated customer service team</li></ul><p><b>Physical Demands</b></p><p>While performing the responsibilities of the job, the employee is required to be able to lift up to and including 50lbs, sit and/or stand for extended periods of time and reach with arms/hands. Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items is occasionally required.</p><p><b>Work Environment</b></p><p>While performing the duties of this job, the employee is exposed to packaged cannabis products/supplies. The working environment can be noisy at times and temperate, the employee must have knowledge of how to manage their own personal safety under these conditions.</p><p><i>CannTrust is an equal opportunity employer. We thank you for your interest in employment opportunities at CannTrust. Please note, only the candidates who are selected for an interview will be contacted. CannTrust welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</i></p><p>Job Type: Full-time</p><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Public/Established","name":"CannTrust","logoUrl":"/logos/canntrust-d201bb4ca139eb0b36f0ce0af7b71eca.png"},"location":{"country":"Canada","address":"Langstaff, ON","city":"Langstaff","stateProvince":"ON"},"frontendLink":"/job-posting/canntrust/associate-customer-care/933e822108c92ea9fbeb9db7f76ced2b","title":"Associate, Customer Care","category":"Medical & Healthcare","hash":"933e822108c92ea9fbeb9db7f76ced2b","postingUrl":"https://ca.indeed.com/job/associate-customer-care-cc8ffcc3f1abe1e1"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p>at Green Roads</p><p>Headquarters Office (Remote)</p><p>We are looking for Rockstar Customer Service Representatives!</p><p>The Customer Service Team is currently working a hybrid schedule - 3 days in office, 2 days remote. We will eventually transition to 5 days back in the office.</p><p>Shift M-F 9am - 6pm (1 hour unpaid lunch)</p><p>Above average pay!</p><p>Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.</p><p><b>The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:</b></p><p>Meeting the needs of internal and external customers with efficiency, team spirit and courtesy</p><p>Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.</p><p>Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available</p><p>Demonstrating a thorough understanding and effective performance of customer service policies and procedures</p><p>Processing a high volume of customer orders and change notices in an accurate and timely manner</p><p>Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties</p><p>Answering all incoming phone calls and routes the call accordingly</p><p>All other duties as assigned</p><p><b>Minimum Qualifications</b></p><p>High school diploma or equivalent; Bachelor’s Degree a plus</p><p>3-5+ years’ experience with heavy data entry in customer service maintaining dedicated clients</p><p>Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook</p><p>Experience with ERP or CRM</p><p>Experience with help desk software (ZenDesk or other similar applications)</p><p>Organized and time management skills</p><p>High attention to quality of work</p><p>High workload volume experience</p><p>Impeccable follow up skills</p><p>Excellent verbal and written communication skills</p></div>","company":{"companyType":"Private/Established","name":"Green Roads","logoUrl":"/logos/green-roads-eadfd3ae1f2bf87e65e0892706bd122b.jpeg"},"location":{"country":"United States","address":"Deerfield Beach, FL, USA","city":"Deerfield Beach","stateProvince":"FL"},"frontendLink":"/job-posting/green-roads/customer-service-representative-cannabis-industry-deerfield/ddcd48d7771cfb28d80d32faa52b68a5","title":"Customer Service Representative - Cannabis Industry-Deerfield...","category":"Medical & Healthcare","hash":"ddcd48d7771cfb28d80d32faa52b68a5","postingUrl":"https://www.recruit.net/job/customer-service-representative-jobs/3F67334954F3DCD7"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$48k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Tampa,FL"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/tampa-fl"},{"salaryStart":"$10","salaryEnd":"$19","currency":"US","source":"PayScale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/6ed40706/Tampa-FL"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p>Pharma</p><p>Centra d/b/a CannabisBPO of Americus, GA is looking to hire a full-time Remote Customer Service Representative to communicate effectively with legal cannabis retail managers and customers. This work-from-home contact center position enjoys Daily</p><p>Pay, flexible schedules, and a work-from-home environment. Full-time employees also have access to group benefits, including medical, dental, vision, short-term disability, long-term disability, and life insurance. If you have customer service or call center experience, and a passion for the plant, please read on about this great opportunity in the legal cannabis industry!</p><p><b>ABOUT PHARMACENTRA LLC</b></p><p>Founded in 2003, we provide customizable contact center solutions for pharmaceutical companies, clinical research organizations, insurance providers, hospital groups, and other organizations to communicate more effectively with patients and health care providers. With offices in both the United States and Canada, we serve as a strategic partner that delivers quality results while maintaining flexibility and accountability to our clients' evolving needs and the changing market conditions.</p><p>We work hard to ensure that every interaction made on behalf of our clients is a positive interaction.</p><p>Our people are our most valuable asset. That's why we make every effort to offer the competitive wages needed to hire and retain people who have the skillset and talent required for each job. We focus on developing our employees and creating opportunities for them to grow into new roles.</p><p>A DAY IN THE LIFE OF A FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE</p><p>As a Remote Customer Service Representative, you are on the front lines of what we do for the legal cannabis community. You work with various people on behalf of our clients as customer service representatives within the cannabis industries. You both receive incoming inquires and reach out by phone, email, or chat, always delivering the exceptional contact center services that we are known for.</p><p>You have the knowledge and resources necessary to resolve most questions on your own and support from your team is always available. In any case, you know how to make sure that clients always know that they are in good hands and you truly care. With your professionalism and superior listening skills, you turn every interaction into a positive one. You keep accurate and detailed documentation about all your communication with clients.</p><p>You enjoy interacting with people throughout your day and feel good about providing exceptional contact center service on behalf of our valued clients!</p><p><b>QUALIFICATIONS FOR A REMOTE CUSTOMER SERVICE REPRESENTATIVE</b></p><p>• High school diploma or equivalent</p><p>• One year of customer service or call center experience</p><p>• Knowledge of the legal cannabis industry</p><p>• Ability to work in a quiet and private work-from-home environment where high-speed internet is maintained</p><p>• Computer skills with a working knowledge of Microsoft Windows / Office</p><p>• Ability to pass a background check</p><p>• Excellent customer service skills</p><p><b>• Applicants Living in following States Will Not Be Considered:</b></p><p>Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Illinois, Iowa, Maine, Maryland, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, South Dakota, Utah, Washington, nor District of Columbia.</p><p>Bilingual skills in Spanish are preferred. Are you empathetic, open-minded, and persistent? Do you have good problem-solving and analytical skills? Are you an active listener? Can you effectively prioritize multiple tasks? Are you reliable and dependable? Do you have excellent interpersonal skills with an emphasis on verbal and written communication? Are your standards for quality high? If so, you might just be perfect for this Remote Customer Service Representative position!</p><p>FULL-TIME CONTACT CENTER WORK SCHEDULE</p><p>Because most of our departments operate 24/7, we offer flexible work schedules for full-time call center positions. Full-time employees can expect to work 38-40 hours per week. At least one weekend day is required. This is a work-from-home call center position.</p><p><b>NO</b></p><p>W ACCEPTING APPLICATIONS FROM: AL, FL, GA, IN, KS, KY, LA, MI, NM, NC, ND, OH, OK, PA, SC, TN, TX, VA, WI, WV, WY</p><p>READY TO JOIN OUR TEAM?</p><p>We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this work-from-home call center job serving the essential health care community, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you</p></div>","company":{"companyType":"Private/Established","name":"CannabisBPO","logoUrl":"/logos/cannabisbpo-0533fc00a84defc3d74630f1d80984bc.jpeg"},"location":{"country":"United States","address":"Tampa, FL, USA","city":"Tampa","stateProvince":"FL"},"frontendLink":"/job-posting/cannabisbpo/customer-service/68a78bccac73178e35e45bfa03e596f3","title":"Customer Service","category":"Media & Communications","hash":"68a78bccac73178e35e45bfa03e596f3","postingUrl":"https://www.learn4good.com/jobs/online_remote/customer_service/657312674/e/","salary":"$21k - $48k"},{"salaries":[{"salaryStart":"$33","salaryEnd":"$51","currency":"","source":"Economic Research Institute","position":"Customer Service Supervisor","type":"per hour","url":"https://www.erieri.com/salary/job/customer-service-supervisor/canada/british-columbia/vancouver"},{"salaryStart":"$66k","salaryEnd":"$110k","currency":"","source":"Salary.com","position":"Customer Service Supervisor","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-supervisor-salary/vancouver-bc-canada"},{"salaryStart":"$44k","salaryEnd":"$49k","currency":"","source":"Glassdoor","position":"Customer Service Supervisor","type":"per year","url":"https://www.glassdoor.ca/Salary/Article-Customer-Service-Supervisor-Vancouver-Salaries-EJI_IE1385873.0,7_KO8,35_IL.36,45_IM972.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>Job Search Results Customer Service Supervisor City Cannabis Co. Salary: $21.00/Hourly Job Type: Full Time, Permanent Start Date: As soon as possible Language: English Minimum Education: High School Positions Available: 1 NOC Group: Retail Trade Supervisors (6211) NOC Job Title: Customer Service Supervisor - Retail Expires in 120 days Expires: 2022-02-15 Posted: 2021-10-18 Last Updated: 2021-10-18 21 views Job Number: 702653 Save Print Share Job Location(s) Vancouver, British Columbia Job Description Our Company:At City Cannabis, we are passionate about sharing our knowledge and expertise with the canna-curious, the experienced users, as well as those looking to rediscover cannabis in the legal market.Every day, we are learning more about how cannabis can help people unwind</p><p>In the new world of legal cannabis, our vision is shaped by a desire to erase the stigma and change the perceptions around cannabis and its consumers</p><p>City Cannabis Co</p><p>currently has 4 store locations in Canada.The Opportunity:We are looking for an experienced and knowledgeable Retail Customer Service Supervisor who can efficiently run the daily operations of our business and provide excellent service to our valued customers</p><p>This position is also in charge of developing City Cannabis’ relationships and standing in the neighbourhood of flagship locations.Experience:Mandatory: BC Selling It Right Certification, Criminal Record Check or Cannabis Worker Security Verification1+ Years in Canadian Retail Cannabis Industry2 Years or more Customer Service Supervisor Role5+ years in Customer Service settingCannabis-specific industry certifications: Cannsell Certificate Cannareps Cannabis Somelier Training Lv 1 or higherTrichome Institute CertificationHi Society Certificate Specific Skills:Direct and supervise employees engaged in sales or cashier duties or performing services forcustomers; Independently assign employees to duties as required in the day-to-day operations;Provide excellent customer service by greeting and assisting customers, andresponding to inquiries and complaints; Monitor sales activities to ensurethat customers always receive satisfactory service and quality goods; Enforce safety,health, and security rules; Perform work activities of subordinates, such as cleaning andorganizing shelves and ensuring that displays meet the visual standards of the store;Process payments via cash, credit or debit card and deal with returns of merchandise asper company rules &amp; policies; Prepare End-of-Day reports for management, including dailysales volumes, product information, personnel matters such as staff endorsements,customer feedback and complaints; opening and closing operations; Facilitate customer returns both atstore level as well as with wholesaler; Communicate with Licensed Sales Representatives at store levelto identify future training opportunities; Build customer retention by coaching new hires to rememberguests’ names; Responsible for Cannabis Registry accuracy and security of product displays; Leading Pre-Shift huddles to increase product/industry knowledge (groups of 12+ people); Able to lead an inventoryif necessary; Build relationships in the surrounding neighbourhood of flagship locations, be it with other businesses or in community hubs; Coach not only consultants but also supervisors on how to develop relationships with clientele as well as surrounding businesses to help erase cannabis stigma.Additional Skills:Train new sales staff, monitor their performance and report to management; Vast knowledge of Cannabis history, anatomy biochemical composition, extractions, methods ofconsumption and appropriate portion control/dosage; Ability to memorize an extensive number ofdifferent cannabis flower, concentrate, edible and topical products from various brands; &amp; more How to Apply Expiring: Feb 15, 2022 Phone: 6046731523 Email: [email protected]</p></div>","company":{"companyType":"Private/Startup","name":"Unspecified","logoUrl":"/logos/unspecified-57cde762f66a3ea659e3a0b2bd92500f.jpeg"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/unspecified/customer-service-supervisor/0aecb6f3f70eed4420b23d51089e0ee2","title":"Customer Service Supervisor","category":"Information Technology & Services","hash":"0aecb6f3f70eed4420b23d51089e0ee2","postingUrl":"https://ca.jobrapido.com/jobpreview/110668743","salary":"$33 - $51"},{"employmentType":"Full-time, Part-time, Permanent","function":["Retail","Sales"],"postedOn":"2 days ago","description":"<div><p><b>In N Out Cannabis is a budding company in the fast growing cannabis industry. We are excited to announce the opening of our store in Cochrane and we are ready to assemble our dynamic team!</b></p><p>*<br />In N Out Cannabis is a budding company in the fast growing cannabis industry. We are excited to announce the opening of our store in Cochrane, and we are ready to assemble our dynamic team!<br />*<br />*<br />An In N Out Budtender must be customer service oriented, knowledgeable and possess a friendly, outgoing personality. A Budtender should be able to assist customers with questions they may have about the product or products. A working knowledge of recreational cannabis is an asset, however, we will provide training.<br />*<br />*<br />It is paramount that each interaction with a customer be viewed as welcoming and an opportunity to build a rapport and foster repeat business. The purpose is to create a welcoming and positive experience to help customers get what they came in for, whether it's their first time or their 100th time. We want the customer to enjoy the process and bring back their family and friends.<br />*<br />*<br />This industry is constantly evolving and our In N Out Budtender Team must be open to training, feedback, and learning about the industry. There will be ongoing training provided as this industry has provided opportunities to grow and learn (and there is so much more to learn)! This cannabis industry is highly regulated so the ability to follow relevant provincial regulations and each individual store’s policies and procedures will be of the utmost importance.<br />*<br />*<br />Successful completion of provincial SellSafe Cannabis Staff Training will be a mandatory first step along with a satisfactory Qualified Cannabis Worker application.<br />*<br />*<br />Budtender Team members duties will include:</p><p>-Opening and closing procedure of the stores, as required</p><p>-Accurately handle cash &amp; electronic payments</p><p>-Knowledge (or ability to learn quickly) about the products available in stock</p><p>-Operate our integrated point of sale system</p><p>-Assist in receiving stock</p><p>-Follow strict COVID cleaning procedures</p><p>-Organize and Demonstrate Creativity when displaying products for sale</p><p>-Restock as needed</p><p>-Secure products and lock up inventory<br />*<br />*<br />Staying current on staff and industry communications will prepare all Budtenders for their time on the sales floor so they can assist customers with the daily and weekly promotions, as well as stay current with any changes or additions to policy or procedures that facilitate the safety and security of In N Out Cannabis Team members, management, customers and our products. All team members are responsible for the ongoing cleanliness of the store and maintaining strict Covid protocols.<br />*<br />*<br />Applicants must be at least 18 years of age and be legally eligible to work in Canada. Applicants should have good command of the English language (both written and verbal), the ability to speak a second language is considered an asset. Applicants should enjoy working with others and be customer focused, relatable and willing to develop professional relationships with our clientele. Applicants should be comfortable with electronic POS stations and terminals must have a flexible schedule, ability to work evenings and weekends. Retail sales background preferred.<br />*<br />*<br />We believe in an inclusive work space and we encourage university students and those with diverse backgrounds to apply. If you are looking to be a part of a fun, fast-paced, growing company, please send us your resume. Wages to be determined based on experience. Only those considered will be contacted.<br />*<br />*<br />Please send resumes to:</p><p>email<br />*</p><p>Part-time hours: 40 per week</p><p>Expected start date: 2021-10-22</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: $13.00-$15.00 per hour</p><p>Job Types: Full-time, Part-time</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Licence/Certification:</p><ul><li>Sellsafe Cannabis Staff Training (preferred)</li><li>Qualified Cannabis Worker Application (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"In N Out Cannabis Discounter (Cochrane)"},"location":{"country":"Canada","address":"Cochrane, AB","city":"Cochrane","stateProvince":"AB"},"frontendLink":"/job-posting/in-n-out-cannabis-discounter-cochrane/retail-sales-associate/0cfcf409fa043ea1fd5b160da6e129f0","title":"Retail Sales Associate","category":"Retail","hash":"0cfcf409fa043ea1fd5b160da6e129f0","postingUrl":"https://ca.indeed.com/job/retail-sales-associate-523920f9980bb4f9"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"1 day ago","description":"<div><p>Lightscale Labs is Portland’s premier environmental chemistry lab for cannabis testing, and we are looking for an outgoing Front Desk Administrator/Operations Coordinator. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.</p><p>The ideal candidate will have a friendly and easy going personality while also being very professional, detail oriented and organized. A customer-oriented approach is essential and you should be able to manage customer concerns and provide accurate information regarding our pricing and turnaround times.</p><p>This role will be responsible for coordinating the flow of information and activities related to front desk operations. This is a great role for someone who likes to engage in a variety of tasks, demonstrate superior organizational skills, and interact with a variety of people while accomplishing recurring work tasks essential to company operations.</p><p>Areas of responsibility</p><ul><li>Prepare lobby area for opening and closing each day</li><li>Responsible for answering and distributing incoming calls and messages</li><li>Answer customer questions regarding testing services, pricing, and sample request both over the phone and in-person</li><li>Assist in operations support as needed</li><li>Check-in sample packages in Metrc, take photos of cannabis/hemp items</li><li>Assist walk-in customers and submit all mail-in orders in our system</li><li>Learn how to invoice customers using QuickBooks</li><li>Learn OLCC rules and regulations regarding cannabis/hemp testing</li><li>Receive packages and distribute them, prepare outgoing mail</li><li>Monitor office supplies and place orders each week</li><li>Keep updated records and files</li><li>Prepare coffee and keep kitchen area stocked and tidy</li></ul><p>Required skills and qualifications</p><ul><li>High school diploma: Associates Degree in office administration or relevant field experience is preferred</li><li>Must be 21+ years or older</li><li>Prior work experience in a customer service-oriented position</li><li>Proficient with Adobe, Microsoft Office (especially Excel and Word); willingness to learn other software programs</li><li>Basic bookkeeping skills</li><li>Willing to learn OLCC cannabis/hemp rules and regulations</li><li>Exceptional organizational skills and must be detail oriented</li></ul><p><b>HOW TO APPLY: Please provide your cover letter and attach your resume. You are welcome to drop off your resume Monday, Wednesday or Friday from 10am-4pm. Please no phone calls.</b></p><p>Lightscale Labs is an equal opportunity employer committed to maintaining a safe and professional work environment.</p><p>Salary: $35,000/year</p><p>Health benefits included</p><p>Full-time/hours: Monday – Friday (9am-5pm)</p><p>This is not a remote position</p><p>Job Type: Full-time</p><p>Pay: $35,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Lightscale Labs","logoUrl":"/logos/lightscale-labs-e852688f10b1cfba8f6b88dcb3e9944a.png"},"location":{"country":"United States","address":"Portland, OR 97227","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/lightscale-labs/front-desk-administrator-operations-coordinator/79af21e60211999668925efb56e7d1fe","title":"Front Desk Administrator/Operations Coordinator","category":"Medical & Healthcare","hash":"79af21e60211999668925efb56e7d1fe","postingUrl":"https://www.indeed.com/job/front-desk-administratoroperations-coordinator-256720a1386e7c68"},{"salaries":[{"salaryStart":"$42k","salaryEnd":"$46k","currency":"","source":"Glassdoor","position":"Customer Care Associate","type":"per year","url":"https://www.glassdoor.ca/Salary/Article-Customer-Care-Associate-Toronto-Salaries-EJI_IE1385873.0,7_KO8,31_IL.32,39_IM976.htm"},{"salaryStart":"$31k","salaryEnd":"$53k","currency":"","source":"PayScale","position":"Customer Service Associate","type":"per year","url":"https://www.payscale.com/research/CA/Job=Customer_Service_Associate/Salary/36202866/Toronto-ON-Customer-Service"},{"salaryStart":"$30k","salaryEnd":"$44k","currency":"","source":"ERI Economic Research Institute","position":"Customer Service Associate","type":"per year","url":"https://www.erieri.com/salary/job/customer-service-associate/canada/ontario/toronto"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"3 days ago","description":"<div><p><b>Who We Are</b></p><p>CannTrust is an award-winning, federally regulated licensed cannabis producer, with locations in Vaughan and Niagara, Ontario. We are publicly traded and proudly Canadian, operating a portfolio of well-known brands including CannTrust, Liiv, Synr.g, Peak Leaf and BrewBudz.</p><p>At CannTrust, we are committed to providing exceptional customer experience, quality products and consistent, standardized dosing. Our greenhouses produce 95% grade A cannabis flower, which is sold in dried flower, oil and vegan capsule formats. Founded in 2014, our continued success in the medical cannabis market and subsequent expansion into the recreational business, led to us being named Licensed Producer of the Year at the Canadian Cannabis Awards 2018.</p><p>Join us in our mission to support our customers and empower our patients to improve their quality of life, by enriching the cannabis experience with the best quality products, educational resources and outstanding service.</p><p><b>Who You Are</b></p><p>The ideal candidate is an agile, business savvy individual who is committed to getting better everyday. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with CannTrust values.</p><p>Roles &amp; Responsibilities</p><p>• Answering calls within Service Level Agreement (SLA), and gathering information to understand patient needs in order to best serve them</p><p>• Directing and escalating general incoming calls and queries to appropriate personnel</p><p><b>• Serving patients by:</b></p><p>o determining requirements</p><p>o answering inquiries (including but not limited to product, services, and education)</p><p>o resolving issues,</p><p>o fulfilling requests,</p><p>o maintaining database, and customer profiles,</p><p>o placing orders</p><p>• Hold personal knowledge up to date on products, and science. Update job knowledge by participating in educational opportunities</p><p><b>• Conduct outbound calls to:</b></p><p>o Newly approved/renewed patients</p><p>o Patients approved within the same day delivery zone</p><p>o Follow up on patients’ treatment</p><p>o Follow up on patients who have not yet ordered</p><p>o Assist with any other outbound initiatives the department may implement</p><p>• Assist in managing all Veteran accounts and all clients who are supported by Insurance Companies, then enter and review new and existing Veterans through VA and updating Ample once direct billing is approved</p><p>• Enter medical document and patient registration data into Ample</p><p>• Register new and renewal clients and ensuring accuracy of information</p><p>• Follow-up with healthcare practitioners/clinics on medical document errors</p><p>• Follow-up with clients for errors on registration forms or missing registration forms</p><p>• Track all necessary data and maintain data spreadsheets daily</p><p>• Assist in the identification of trends and matters with clinics and partners, and opportunities for process improvements</p><p>• Maintain renewals and Ample Care submissions</p><p>• Assist with Quality checks for all approved patient profiles</p><p>• Use discretion and maintain privacy regarding Associates’ performance</p><p>• Identify trends amongst the department in order to target training and process improvements</p><p>• Process and track cancellations, refusals, transfers and returns of medical documents</p><p>• Review verification lists from clinics and confirm receipt of documents</p><p>• Compile data regarding missing documentation and errors to educate our partners to ensure a quick processing turnaround time</p><p>• Collaborate with the Clinical Services team members to identify and resolve urgent issues</p><p>• Update partnership and affiliate lists</p><p>• Support Professional Services with the verification of New Doctors in a timely manner, when necessary</p><p>• Mail and fax outgoing items and documents, and any other administrative tasks as required</p><p>• Responding to incoming emails within 24 business hours.</p><p>• Manage the patient assistance program, as well as the patient registration amendment process.</p><p>• Respond to customers through social media messages, email, and website chat</p><p>• Track email inquiries and identifying trends.</p><p>• Meet and maintain Key Performance Indicators (KPIs) and SLAs, and adhere to all workplace policies</p><p>Individual Influencer</p><p>• Customer-centric – always searching for ways to improve service, takes action to resolve (internal or external) customer issues</p><p>• Acts as a mentor to peers and cross functional partners</p><p>• Follows through on commitments, adheres to deadlines</p><p>• Uses good judgment about when to act independently or escalate an issue</p><p>• Acts with Integrity: Demonstrates responsible, ethical, and honest behavior while consistently leading by example</p><p>• Delivers results while staying aligned with CannTrust Values</p><p>Education &amp; Experience</p><p>• High school diploma or equivalent</p><p>• Post-secondary education preferred</p><p>• A minimum of two years of call centre or customer service experience</p><p>• Experience working in regulated industries is an asset</p><p>• Experience with 3rd party adjudication and knowledge of Insurance Companies policies is an asset</p><p>• Knowledge of medicinal cannabis or the pharmaceutical industry is an asset</p><p>• A minimum of one year of data entry experience is an asset</p><p>• Strong computer skills and practical experience using MS Office Suite</p><p><b>Requirements</b></p><p>• Excellent communication skills, fluent in English</p><p>• Proficiency in Microsoft Office Suite</p><p>• Available to travel to company locations within the GTA</p><p>• Must pass an RCMP security clearance</p><p>• Must be 19 years of age or older</p><p>• Knowledge and understanding of Health Canada’s Cannabis Act</p><p>• Data entry skills and ability to type a minimum of 50 wpm</p><p>• Ability to use a high degree of tact, diplomacy, and discretion in working with others</p><p>• Demonstrated ability to work effectively with others in a fast-paced client focused environment</p><p>• Ability to organize and prioritize multiple tasks and work roles, while maintaining excellent attention to detail</p><p>• Ability to work as an effective member of an integrated customer service team</p><p><b>Physical Demands</b></p><p>While performing the responsibilities of the job, the employee is required to be able to lift up to and including 50lbs, sit and/or stand for extended periods of time and reach with arms/hands. Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items is occasionally required.</p><p><b>Work Environment</b></p><p>While performing the duties of this job, the employee is exposed to packaged cannabis products/supplies. The working environment can be noisy at times and temperate, the employee must have knowledge of how to manage their own personal safety under these conditions.</p><p>CannTrust is an equal opportunity employer. We thank you for your interest in employment opportunities at CannTrust. Please note, only the candidates who are selected for an interview will be contacted. CannTrust welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process</p></div>","company":{"website":"canntrust.com","companyType":"Public/Established","name":"CannTrust","logoUrl":"/logos/canntrust-d201bb4ca139eb0b36f0ce0af7b71eca.png"},"location":{"country":"Canada","address":"Vaughan, ON","city":"Vaughan","stateProvince":"ON"},"frontendLink":"/job-posting/canntrust/associate-customer-care/457ed72579e3c64c2d007afb032d3c20","title":"Associate, Customer Care","category":"Medical & Healthcare","hash":"457ed72579e3c64c2d007afb032d3c20","postingUrl":"https://ca.linkedin.com/jobs/view/associate-customer-care-at-canntrust-2754685910","salary":"$42k - $46k"},{"function":["Customer Service"],"postedOn":"3 days ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.</li></ul><p><br /></p></div></div><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Bossier City, LA 71112","city":"Bossier City","stateProvince":"LA"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/4fd6e7c930069e07e9769b1bc0644794","title":"Fuel Center Cashier","category":"Retail","hash":"4fd6e7c930069e07e9769b1bc0644794","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-c28cc579474f0878"},{"employmentType":"Full-time","function":["Retail","Sales"],"postedOn":"1 day ago","description":"<div><p><b>Job Description</b></p><p>Our team is seeking energetic, dedicated and positive sales associates looking for long-term employment. As a cannabis sales associate, you will be expected to have excellent customer service skills and be willing to assist management with several tasks throughout your shift.</p><p>Retail associates are responsible for having knowledge of the products on our shelves, helping and communicating with customers, handling sales transactions, and contributing to a positive environment for customers and our team. Applicants should be able to communicate effectively, listen to and follow directions, and pay close attention to detail. Prior experience in retail and/or cannabis is preferred, but not required.</p><p>Applicants should be prepared to accommodate scheduling expectations including weekend, evening, and holiday shifts. Marijuana Worker Permit: Due to modifications to operations in response to the COVID-19 pandemic, OLCC is experiencing worker permit application processing delays. Applicants must have an approved and active marijuana worker permit; or (until 5/2/2021) have taken the marijuana worker permit test and submitted their marijuana worker permit application in the NIC/OLCC system prior to working for a licensed OLCC recreational marijuana business.</p><p>Locations: Bend, OR Requirements: 21 years or older Have an approved OLCC Marijuana workers permit Responsibilities: Greeting customers, answering product related questions, completing sales transactions, and creating an excellent customer experience. Contribute to maintaining a clean retail space and being proactive with daily activities, including but not limited to re-stocking sales product and retail store supplies, labeling and prepping products for the retail floor, and general cleaning. Pay close attention to detail by following established policies and procedures, remaining complaint with current OLCC rules, and carrying a professional attitude and presence at all times.</p><p>Ability to learn quickly, including maintaining product knowledge, learning new product knowledge, using point of sale systems, accurately handing cash sales transactions, and following all regulations for verifying any paperwork, documentation, and identification for customers. A cannabis retail associate should ideally: Be punctual and reliable Excel at customer service and interacting with people Have the ability to be flexible and manage change in a variety of situations Be self motivated, able to set goals, and handle a high paced work environment Be respectful of all team members, customers, and management Join our current retail sales associates as a team player</p></div>","company":{"companyType":"Private/Startup","name":"Plantae","logoUrl":"/logos/plantae-fae85b382d80a2eace8e80b476b071dc.png"},"location":{"country":"United States","address":"Sunriver, OR, USA","city":"Sunriver","stateProvince":"OR"},"frontendLink":"/job-posting/plantae/cannabis-retail-sales-associate/4c6e368af3559d5858e4ba0296b8a4b0","title":"Cannabis Retail Sales Associate","category":"Manufacturing","hash":"4c6e368af3559d5858e4ba0296b8a4b0","postingUrl":"https://tarta.ai/j/U9v_nXwBPV406l6XxDsQ-cannabis-retail-sales-associate-oregon-at-plantae"}]