821 results
Extraction Manager - Cannabis CannabizTeam Denver, CO
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Extraction Manager - Cannabis

CannabizTeam Denver, CO
Apply Now Copy link
Our Client, One of the largest vertically integrated cannabis companies in Colorado, is seeking a full-time Extraction Manager to join their team. This role is responsible for supervising Extraction Techs and overseeing quality standards, training, and extraction capabilities.

KEY DUTIES AND RESPONSIBILITIES:
  • Leads Extraction team and provides direction in day to day production and activity.
  • Oversees activity management for extraction production and work direction to extraction team members
  • Works Closely with Extraction Management to track experiments, analyze data, and determine appropriate recommendations related to new processes, equipment and product.
  • Investigates product quality issues and client complaints
  • Maintains safety as a priority, identifies potential hazards, and recommends solutions
  • Manages the hiring, onboarding, and training of new extraction team members, as well as cross-training coordination when needed
  • Conducts performance reviews, approves hours, and submits change of status requests for team members
REQUIRED QUALIFICATIONS:
  • High school diploma, GED, or equivalent education
  • 2+ years of cannabis extraction experience
  • Must possess or obtain a Colorado Marijuana Enforcement Division (MED) Employee Badge
  • Excellent analytical and critical thinking skills
  • Strong interpersonal and customer service skills
  • Strong written and verbal communication skills
  • Strong organization and time management skills
  • Supervisory experience
  • METRC knowledge
  • Experience maintaining and operating machinery
  • Pay Range $24 - $28/hour
If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.

CannabizTeam is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. TEAM100

www.CannabizTeam.com
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This role is responsible for supervising Extraction Techs and overseeing quality standards, training, and extraction capabilities.<br /><br /><b>KEY DUTIES AND RESPONSIBILITIES:</b><br /><ul><li>Leads Extraction team and provides direction in day to day production and activity.</li><li>Oversees activity management for extraction production and work direction to extraction team members</li><li>Works Closely with Extraction Management to track experiments, analyze data, and determine appropriate recommendations related to new processes, equipment and product.</li><li>Investigates product quality issues and client complaints</li><li>Maintains safety as a priority, identifies potential hazards, and recommends solutions</li><li>Manages the hiring, onboarding, and training of new extraction team members, as well as cross-training coordination when needed</li><li>Conducts performance reviews, approves hours, and submits change of status requests for team members</li></ul><b>REQUIRED QUALIFICATIONS:</b><br /><ul><li>High school diploma, GED, or equivalent education</li><li>2+ years of cannabis extraction experience</li><li>Must possess or obtain a Colorado Marijuana Enforcement Division (MED) Employee Badge</li><li>Excellent analytical and critical thinking skills</li><li>Strong interpersonal and customer service skills</li><li>Strong written and verbal communication skills</li><li>Strong organization and time management skills</li><li>Supervisory experience</li><li>METRC knowledge</li><li>Experience maintaining and operating machinery</li><li>Pay Range $24 - $28/hour</li></ul>If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.<br /><br />CannabizTeam is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 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KEY DUTIES AND RESPONSIBILITIES:Leads Extraction team and provides direction in day to day production and activity.Oversees activity management for extraction production and work direction to extraction team membersWorks Closely with Extraction Management to track experiments, analyze data, and determine appropriate recommendations related to new processes, equipment and product.Investigates product quality issues and client complaintsMaintains safety as a priority, identifies potential hazards, and recommends solutionsManages the hiring, onboarding, and training of new extraction team members, as well as cross-training coordination when neededConducts performance reviews, approves hours, and submits change of status requests for team membersREQUIRED QUALIFICATIONS:High school diploma, GED, or equivalent education2+ years of cannabis extraction experienceMust possess or obtain a Colorado Marijuana Enforcement Division (MED) Employee BadgeExcellent analytical and critical thinking skillsStrong interpersonal and customer service skillsStrong written and verbal communication skillsStrong organization and time management skillsSupervisory experienceMETRC knowledgeExperience maintaining and operating machineryPay Range $24 - $28/hour If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.CannabizTeam is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 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The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</p><p><b>Key Duties &amp; Responsibilities</b></p><p>Sales Associate Support:</p><ul><li>Help hire great people, supervise and manage employees and ensure all employees have a valid Cannasell license.</li><li>Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</li><li>Coach team members and provide positive and constructive feedback so that they grow professionally</li><li>Train all team members on work procedures and policies so that everyone understands what's required to do a great job</li><li>Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</li><li>Assist in building a weekly staff schedule that complies with labor policies</li><li>Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</li><li>Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores</li><li>Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</li></ul><p>Sales and Customer Service:</p><ul><li>Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.</li><li>Provide complaint resolution to ensure satisfaction of all customers and patients</li><li>Utilize customer and team member feedback to readily implement changes to improve the customer experience</li><li>Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion</li><li>Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions</li><li>View sales reports and communicate with the team to identify sales trends and potential inventory requirements</li><li>Track all employee and store sales daily to ensure optimal performance</li><li>Analyze core metrics to better understand store performance in order to beat and exceed goals</li><li>Utilize approved employee incentives to drive sales and boost morale</li><li>Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews</li></ul><p>Daily Store Operations:</p><ul><li>Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</li><li>Assist AGCO and Law Enforcement with inventory, sales, and compliance audits</li><li>Perform all daily opening and closing procedures</li><li>Implement and oversee security, reporting and cash management procedures related to opening and closing the store</li><li>Ability to make schedules for staff and work on creating a sound work environment.</li><li>Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</li><li>Ensure that the sales floor is adequately stocked at all times</li><li>Keep track of all expiring products and promote sales as needed</li><li>Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</li><li>Ensure all expired/damaged/returned product is logged and disposed of according to regulations</li><li>Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</li><li>Provide daily correspondence via email and manager’s log, with the team members as needed</li><li>Comply with all HR policies, including confidentiality and non-disclosures</li><li>Maintain a clean and organized work environment.</li></ul><p><b>Qualifications and Requirements of an SM: </b></p><ul><li>Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.</li><li>Bachelor's Degree preferred.</li><li>5-6+ years of management experience in retail.</li><li>Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.</li><li>Sound knowledge of Cannabis plants and different strains of Cannabis</li><li>Knowledge of standards of Cannabis Retail stores set by AGCO.</li><li>Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!</li><li>Achievement-oriented and hard working</li><li>Must successfully pass an extensive background check.</li><li>Organized, flexible, and empathetic</li><li>Detail-oriented and proactive</li><li>Excellent leadership and management skills</li><li>Strong time management and prioritization skills</li><li>Ability to multi-task in a fast-paced, high-volume environment</li><li>Strong communicator who can present ideas clearly</li><li>Strong problem solving and decision-making skills</li><li>Entrepreneurial, collaborative, an extremely positive attitude</li><li>Knowledgeable about the cannabis industry and its policies and laws</li><li>Ability to work nights, holidays and weekends.</li></ul><p>Job Types: Full-time, Permanent</p><p>COVID-19 considerations:<br />Following all applicable Covid-19 Health Protocols</p><p>Application question(s):</p><ul><li>What is your knowledge about cannabis and cannabis accessories?</li><li>What motivated you to apply for this position?</li><li>How many years of inventory management experience do you have?</li></ul><p>Experience:</p><ul><li>Inventory management: 3 years (preferred)</li></ul><p>Licence/Certification:</p><ul><li>Cannsell/AGCO RML/Police Check (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Canna Cabana - Parliament Street"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/canna-cabana-parliament-street/retail-store-manager/7845514fe09d3c557602b268fe001fb3","title":"Retail Store Manager","hash":"7845514fe09d3c557602b268fe001fb3","postingUrl":"https://ca.indeed.com/job/retail-store-manager-4c672a884941e073"},{"employmentType":"Full-time","postedOn":"19 hours ago","description":"<div><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve. IN A NUTSHELL This role is with Surterra Wellness one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. The Store Manager is responsible for the success and leadership of the Surterra Wellness Retail store through management of exceptional customer service, sales, operations and high-performance people. The Store Manager will drive profitable growth and achievement of financial goals and KPI's such as brand expression, engagement, retention, conversion, payroll, and inventory management. The Store Manager is an integral part of the selling floor, spending most of their time coaching, leading, and developing the team to deliver on sales and service goals. The successful candidate will manage the P&amp;L, inclusive of payroll, ensuring that the store's contributions are meeting and exceeding targets and that store operations are running smoothly and efficiently. The Store Manager is responsible for delivering the Surterra Wellness in-store experience by creating a unique, inviting, multi-branded shopping destination for the customer. WHAT YOU WILL BE DOING Prioritize time and energies in store to join the staff on the selling floor; coaching and developing the team; and leading by example. Positive representative of the Surterra Wellness brand. Deliver the full Surterra Wellness customer service experience, catering to the customers' needs. Develops knowledge of trends of industry trends to provide the best service possible and share with the team. Responds to all customer concerns and acts when necessary to resolve conflicts. Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations. Responsible for driving sales to meet and exceed targets and financial goals. Management of store P&amp;L, budget, payroll and performance. Successfully execute and drive traffic for company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers. Responsible for driving local events and experiences for customers, in partnership with district or area management. Entrepreneurial inspirational leader who is comfortable taking responsibility for the store as their own business while also following the company standards. Responsible for all people management in store, recruiting, training, coaching and developing top talent to grow within the organization. Must fill open positions with urgency. Support education, working closely with the Field Education team to schedule trainings and consistent skills development. Ensure all trainings are delivered on brand and with the desired service and selling skills. Responsible for building a productive and dynamic Surterra Wellness team by connecting with employees, customers, and the community. These must be strong relationships and connections founded on the common passion for cannabis. Confident and skillful coach and manager to the team. Comfortable navigating difficult conversations with professionalism, poise and kindness; actively provide coaching and feedback to develop the employees in their position and help them grow. Creates an environment where clear and fair expectations are set, and all employees are treated with respect. Provide feedback to district or area management, as applicable, to inform improvements that are needed. Identify opportunities and share trends in the industry. Ensures the store operations are run smoothly, safely and efficiently and the environment is always appealing and engaging for the customer to explore. Responsible for the store's daily visual presentation. Responsible for knowing, following and administering all company policies and procedures. Ensures corporate communications are filtered to the team. Acts to reduce LP and product returns/damages. Manages effective oversight of budget expenditures. Responsible for staff payroll hours and scheduling. Create and/or approve schedules which drive sales opportunities and maximizes customer experience, ensures staffing is prioritized to provide optimal schedules and ensure the best customer service is provided. Reviews and approves timekeeping records for the staff, ensuring accurate hours are submitted. Ensures record keeping standards. Oversees effective merchandising updates and management of in-store inventory levels. Oversees the planning and execution of all Visual displays. Customize the visual direction to fit the store dimensions, communicate timelines and execute the floor set with precision and on time. Ensure consistent standards of cleanliness, maintenance and organization are upheld. Maintain and enforce a culture of compliance for all activities with strict adherence to the Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies such as OSHA. Maintain accurate records of all Surterra Wellness activities including customer records, customer feedback, sales, and returns in accordance with the State of Florida regulations and standards set by the company. Closely monitor, educate, and coach all new team members during their first two weeks. Provide coaching and education to all team members on product and cannabis knowledge. In partnership with the Lead Guides, provide training to ensure all store processes align with SOP's and safe practices. Evaluate and review strengths and opportunities for new and existing team members. Develop a plan to improve performance. Monitor completion of assigned training's and GZ courses. Provide feedback to Training Team and make recommendations for future development and/or current program improvement. EXPERIENCE AND SKILLS YOU'LL BRING Age 21 or over (Required) High School Diploma or equivalent (Required) Valid Government-Issued Photo ID (Required) Minimum of 3 years' experience in supervisory or managerial role (Strongly Preferred) Must have open flexibility to work during peak traffic times, including evenings, weekends and holidays (Strongly Preferred) Retail and/or cannabis industry experience (Strongly Preferred) Excellent planning, prioritization and organizational skills Demonstrated strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans Proven ability to provide leadership that motivates teams to exceed sales goals while maintaining payroll budgets Ability to identify top talent, network, recruit, create and maintain high performing teams Proven operation and merchandising excellence Demonstrated ability to independently solve moderate to complex problems. Demonstrates flexibility and takes initiative with minimal direction. Proficiency in Microsoft Suite, including Word, Excel and Outlook Outstanding verbal and written communication skills with an ability to influence others YOU WILL BE SUCCESSFUL IF YOU Are self-motivated; micro-managing isn't fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the \"traditional\" solution isn't the best one WHAT YOU GET Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry Employee discount Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity PHYSICAL REQUIREMENTS Able to lift, push and pull up to 50 pounds. Able to stand on your feet for up to 8 hours. PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique</p></div>","company":{"companyType":"Private/Established","name":"Surterra Holdings","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Pensacola, FL, USA","city":"Pensacola","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-holdings/store-manager-retail-pensacola/ef506585785416e1ef3a9fd6f0b2940a","title":"Store Manager, Retail (Pensacola)","hash":"ef506585785416e1ef3a9fd6f0b2940a","postingUrl":"https://us.trabajo.org/job-640-20210508-e013ea6008eb5605ed2ed01a412193e7"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Manager, Internal Retail Communications</p><p>Calgary, AB, Canada Kanata, Ottawa, ON, Canada Montreal, QC, Canada Ottawa, ON, Canada Toronto, ON, Canada Vancouver, BC, Canada Req #3274</p><p>Monday, January 18, 2021</p><p><b>The Company</b></p><p>At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.</p><p>With millions of square feet of licensed production capacity and operations spanning four continents, Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.</p><p>Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!</p><p><b>The Opportunity</b></p><p>We’re seeking a leader who will take point in building and managing our Corporate and Franchise retail store internal communications. This person is a team-player, with a passion for problem-solving, and an ability to operate in an agile and entrepreneurial environment. The appropriate candidate will be responsible for ensuring that the company, culture values, vision and priorities are effectively communicated to our frontline teams. You’ll be the voice of our brands and pipeline to our growing store teams across Canada.</p><p>Reporting to Director of Operations, the Manager, Retail Communications will primarily be responsible for management of the Internal Communications team.</p><p><b>Responsibilities</b></p><p>• Lead the overall Internal Communications strategy and manage the operating plan to deliver clear, concise, and high impact internal communications to our corporate and franchise stores across Canada</p><p>• Manage and develop the Internal Communications team</p><p>• Developing a comprehensive communications plan for retail stores, reviewing and iterating based on the changing needs of the business</p><p>• Build relationships and work cross functionally with the retail organization</p><p>• Own the quarterly playbook plan and development to support cross functional strategic initiatives and program roll outs to ensure the successful implementation across our store teams</p><p>• Own the retail intranet. Developing future strategy and day to day management, ensuring that we deliver best in class support tools to our store teams through an intuitive portal</p><p>• Manage the platform and communication of a weekly newsletter, operations calendar as well as ad hoc direct communications to stores.</p><p>• Work in partnership with the external communications team to support store teams in crisis management</p><p>• Develop the strategy to measure and elevate employee engagement of communication tools</p><p><b>Experience</b></p><p>• 5+ years of experience in a Communications role for a national brand</p><p>• 2+ years of leading and developing direct reports</p><p>• Amazing people skills. Leading self, others and the organization.</p><p>• Understanding of digital communications delivery, how different people learn and how to leverage new technology to stay current.</p><p>• Strong organization, communication, collaboration, and attention to detail is required</p><p>• Powerful written and verbal communicator</p><p>• Strong presenter communication skills</p><p>• Proficiency in Microsoft Office (Excel, Power Point, Outlook) is required</p><p>• Advanced understanding of media terminology, media math, reach and frequency calculations</p><p>• Ability to thrive in a fast-paced environment, prioritize and work on multiple tasks</p><p>• A post-secondary degree Communications or Business concentrations</p><p>• Expertise with intranet software management and administration</p><p>• Ability communicate in both English and French is considered beneficial</p><p><b>Other Details</b></p><p>This is a full-time position based out of Ottawa, ON, Toronto, ON or Vancouver, BC. Remote within Ontario is also a possibility.</p><p>We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t fret; every resume we get is kept in our database for six months for consideration in future searches for talent.</p><p>Canopy Growth welcomes and encourages applications from people with disabilities.</p><p>Accommodations are available upon request for candidates taking part in all aspects of the selection process.</p><p>One last note: the chosen applicant will be required to successfully complete background and reference checks.</p><p>Thank you so much for your interest in Canopy Growth</p></div>","company":{"website":"canopygrowth.com","companyType":"Public/Established","name":"Canopy Growth Corporation","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Calgary, AB","city":"Calgary","stateProvince":"AB"},"frontendLink":"/job-posting/canopy-growth-corporation/manager-internal-retail-communications/2292a1c8c8aed8ab4f2c9d23e49737df","title":"Manager, Internal Retail Communications","hash":"2292a1c8c8aed8ab4f2c9d23e49737df","postingUrl":"https://www.glassdoor.ca/job-listing/manager-internal-retail-communications-canopy-growth-JV_IC2275123_KO0,38_KE39,52.htm?jl=4030679978"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities.</p><p><b>Job Duties</b></p><ul><li>Greet and assist customers in a manner that models exemplary conduct to other staff</li><li>Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution</li><li>Ensure that all health, safety and security regulations are adhered to and required standards are met</li><li>Maintain adequate stock through efficient inventory management</li><li>Take inventory as scheduled and provide inventory reports</li><li>Increase sales, expand markets, and promote business to meet given goals within provided guidelines</li><li>Verify invoices against packaging slips and track all expenditures</li><li>Make sure that merchandise is always presented neatly and that items are priced correctly</li><li>Make sound business decisions when buying large quantities with volume based discounts</li><li>Provide management with required sales, staff and other assigned productivity reports</li><li>Hold staff accountable for cash box deficits</li><li>Balance sales, print and record receipts as well as track revenue daily</li><li>Make bank deposits daily and reconcile bank statements</li><li>Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories</li><li>Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours</li><li>All other duties as assigned</li></ul><p><b>Requirements</b></p><ul><li><b>Valid SellSafe and QCW certification is mandatory to work in a Cannabis store in Alberta</b></li><li>Completion of high school and College/CEGEP/vocational or technical training</li><li>Minimum of 3 year work experience in a supervisory role in a retail environment</li><li>Proven excellent customer service skills</li><li>Management experience preferred</li><li>Excellent time management and prioritizing skills</li><li>Demonstrated ability to train and motivate staff</li><li>Skills to monitor and assess staff performance</li><li>Basic office administration skills</li><li>High level of proficiency with Microsoft Office productivity suite Highly effective teamwork skills</li><li>Able to effectively communicate both verbally and in writing</li><li>Strong customer service and troubleshooting skills</li><li>Politically and culturally sensitive</li><li>Able to plan and organize work effectively and ensure its completion</li><li>Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills</li><li>Ability to learn and adapt to sales software quickly</li><li>Professional, responsive, and positive work attitude is essential. Meticulous records maintenance skills</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Retail Management: 3 years (preferred)</li></ul><p>Licence/Certification:</p><ul><li>SellSafe (preferred)</li><li>QCW (preferred)</li></ul></div>","company":{"companyType":"Public/Established","name":"Canna Cabana","logoUrl":"/logos/canna-cabana-d415e8789842144474feaeb642028290.jpeg"},"location":{"country":"Canada","address":"Calgary, AB","city":"Calgary","stateProvince":"AB"},"frontendLink":"/job-posting/canna-cabana/retail-store-manager/213170359e441ed04d5cba6f4b8c3ca0","title":"Retail Store Manager","hash":"213170359e441ed04d5cba6f4b8c3ca0","postingUrl":"https://ca.indeed.com/job/retail-store-manager-5ccf734011c7aaf7"},{"postedOn":"2 days ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licences pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul><p></p><p><br />Location:</p><p>We are opening multiple stores, please inform which location/s you would like to work.</p></div></div>","company":{"companyType":"Private/Established","name":"Monark","logoUrl":"/logos/monark-55915e747ea3eb9960766b9a6e49aa32.jpeg"},"location":{"country":"Canada","address":"Lower Mainland, BC","city":"Lower Mainland","stateProvince":"BC"},"frontendLink":"/job-posting/monark/retail-store-manager/4df8897c14c2ce00a56944854ad40a48","title":"Retail Store Manager","hash":"4df8897c14c2ce00a56944854ad40a48","postingUrl":"https://ca.indeed.com/job/retail-store-manager-8a673c3d75220b90"},{"postedOn":"2 days ago","description":"<div><div><div><b>Cannabis Retail Store Manager</b></div><div></div><div><br />Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</div><div><b>Key Duties &amp; Responsibilities</b></div><div>Sales Associate Support:</div><ul><li>Help hire great people, supervise and manage employees and ensure all employees have a valid Cannasell license.</li><li>Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</li><li>Coach team members and provide positive and constructive feedback so that they grow professionally</li><li>Train all team members on work procedures and policies so that everyone understands what's required to do a great job</li><li>Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</li><li>Assist in building a weekly staff schedule that complies with labor policies</li><li>Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</li><li>Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores</li><li>Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</li></ul><div>Sales and Customer Service:</div><ul><li>Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.</li><li>Provide complaint resolution to ensure satisfaction of all customers and patients</li><li>Utilize customer and team member feedback to readily implement changes to improve the customer experience</li><li>Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion</li><li>Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions</li><li>View sales reports and communicate with the team to identify sales trends and potential inventory requirements</li><li>Track all employee and store sales daily to ensure optimal performance</li><li>Analyze core metrics to better understand store performance in order to beat and exceed goals</li><li>Utilize approved employee incentives to drive sales and boost morale</li><li>Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews</li></ul><div>Daily Store Operations:</div><ul><li>Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</li><li>Assist AGCO and Law Enforcement with inventory, sales, and compliance audits</li><li>Perform all daily opening and closing procedures</li><li>Implement and oversee security, reporting and cash management procedures related to opening and closing the store</li><li>Ability to make schedules for staff and work on creating a sound work environment.</li><li>Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.</li><li>Ensure that the sales floor is adequately stocked at all times</li><li>Keep track of all expiring products and promote sales as needed</li><li>Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</li><li>Ensure all expired/damaged/returned product is logged and disposed of according to regulations</li><li>Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</li><li>Provide daily correspondence via email and manager’s log, with the team members as needed</li><li>Comply with all HR policies, including confidentiality and non-disclosures</li><li>Maintain a clean and organized work environment.</li></ul><div><b>Qualifications and Requirements of an SM:</b></div><ul><li>Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.</li><li>Bachelor's Degree preferred.</li><li>5-6+ years of management experience in retail.</li><li>Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.</li><li>Sound knowledge of Cannabis plants and different strains of Cannabis</li><li>Knowledge of standards of Cannabis Retail stores set by AGCO.</li><li>Knowledge of provincial and federal laws and regulations pertaining to retail Cannabis is a must!</li><li>Achievement-oriented and hard working</li><li>Must successfully pass an extensive background check.</li><li>Organized, flexible, and empathetic</li><li>Detail-oriented and proactive</li><li>Excellent leadership and management skills</li><li>Strong time management and prioritization skills</li><li>Ability to multi-task in a fast-paced, high-volume environment</li><li>Strong communicator who can present ideas clearly</li><li>Strong problem solving and decision-making skills</li><li>Entrepreneurial, collaborative, an extremely positive attitude</li><li>Knowledgeable about the cannabis industry and its policies and laws</li><li>Ability to work nights, holidays and weekends.</li></ul></div><div></div></div>","company":{"companyType":"Private/Growth","name":"Sensi Brands","logoUrl":"/logos/sensi-brands-cbc7e6f22068c92c3ba099be4f852aea.png"},"location":{"country":"Canada","address":"St. Thomas, ON","city":"St. Thomas","stateProvince":"ON"},"frontendLink":"/job-posting/sensi-brands/retail-store-manager/f76ca1fa8b0f91d289c275f53f465db4","title":"Retail Store Manager","hash":"f76ca1fa8b0f91d289c275f53f465db4","postingUrl":"https://ca.indeed.com/job/retail-store-manager-90c8c6f2fe31cf99"},{"postedOn":"19 hours ago","description":"<div><div><h3><b>About Us:</b></h3><h3><b>At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</b></h3><h3><b>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</b></h3><h3><b>Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</b></h3><h3><b>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</b></h3><h3><b>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</b></h3><h3><b>About the Job:</b></h3><h3><b>The Processing Manager will work to organize and maintain both laboratory and kitchen operations and procedures. Act as a communication intermediary between cross-functional departments. Handle daily operations with a focus on efficiency and time management, maintaining intra-office/lab/kitchen communication protocols, streamlining administrative procedures, inventory control, and task delegation. Act as a liaison between laboratory, kitchen, and administrative personnel.</b><b></b></h3><ul><li><h3><b>Manage daily activities to ensure turnaround times are maintained, coordinated and communicated among laboratory, kitchen, sales and administrative personnel</b></h3></li><li><h3><b>Implement processes and systems to maximize laboratory and kitchen efficiency and effectiveness</b></h3></li><li><h3><b>Ensure personnel are trained and identify needed resources and tools</b></h3></li><li><h3><b>Work as a liaison between sales team, and the lab and kitchen teams.</b></h3></li><li><h3><b>Ensure the lab and kitchen are in compliance with federal, state and local laws, as well as with company’s Standard Operating Procedures</b></h3></li><li><h3><b>Ensure the lab and kitchen are well organized, workflows are streamlined, and hold regular meetings with Processing staff to set work priorities</b></h3></li><li><h3><b>Coordinate instrument installation and maintenance project plans.</b></h3></li><li><h3><b>Ensure timely completion of projects</b></h3></li><li><h3><b>Coordinate workflow and work schedules from sampler dispatch through testing</b></h3></li><li><h3><b>Manage and ensure accuracy of all inventory and mandatory audits</b></h3></li><li><h3><b>Analyze and ensure the validity of external and internal analytical data as is relevant to laboratory, kitchen and cultivation as needed</b></h3></li><li><h3><b>Manages all laboratory, kitchen and packaging personnel</b></h3></li><li><h3><b>Tracks and analyzes allocation of labor, and individual employee adherence to applicable KPI’s</b></h3></li><li><h3><b>Approves final formulations for MIP’s, and confirms all allocation of processed product for dosing and infusion of products</b></h3></li><li><h3><b>Manages implementation of new product launches and brand roll outs</b></h3></li><li><h3><b>Communicates directly with National Laboratory Team to execute any requests related to research, data, laboratory procedures, recipe developments or any other initiative as directed by the Chief Science Officer</b></h3></li><li><h3><b>Oversees HPLC scheduling and maintenance, coordinates with Laboratory Research and Development Specialist to report data related to HPLC-specific departmental KPIs and objectives</b></h3></li><li><h3><b>In coordination with the Facility Manager, acts as representative for both laboratory and kitchens for any regulatory, financial, OSHA or other inspections, as directed by company Compliance Officers</b></h3></li><li><h3><b>In coordination with the Facility Manager, identify and implement procedural and policy changes to improve lab and kitchen operational efficiency</b></h3></li><li><h3><b>Generate a variety of reports to include department performance, expense, sales, operations</b></h3></li><li><h3><b>Prepare presentations as necessary regarding operations, data analysis, and other key reporting metrics</b></h3></li><li><h3><b>Ensure security protocols are in place. Monitor proper environmental and infrastructure controls (electrical, HVAC, security systems)</b></h3></li><li><h3><b>Required to maintain strict adherence to safety and Quality Assurance protocols</b></h3></li><li><h3><b>Work with management team to continuously improve policies and operating procedures.</b></h3></li><li><h3><b>Physical Requirements of the Job: VERY LABOR INTENSIVE. Must be able to lift, carry and balance up to 75 pounds (125 pounds with assistance), may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Moderate to loud exposure to noise level.</b></h3></li></ul><h3><b>About You:</b></h3><h3><b>General</b></h3><ul><li><h3><b>Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations.</b></h3></li></ul><h3><b>Education/Experience:</b></h3><ul><li><h3><b>Bachelor’s Degree in a related field required</b></h3></li><li><h3><b>Previous marijuana industry experience preferred with priority given to candidates with experience in licensed facilities</b></h3></li><li><h3><b>5+ yrs experience as a general manager in a laboratory environment preferred</b></h3></li></ul><h3><b>Technological Skills:</b></h3><ul><li><h3><b>Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</b></h3></li></ul><h3><b>Required Knowledge and Skills:</b></h3><ul><li><h3><b>Excellent management skills with demonstrated ability to manage complex projects and technical team</b></h3></li><li><h3><b>Highly detail oriented and organized, critical eye for optimizing workflows</b></h3></li><li><h3><b>Excellent communication skills with ability to clearly and succinctly explain organizational goals and specific tasks</b></h3></li><li><h3><b>Ability to inspire and motivate employees; encourage productivity, teamwork, and a collaborative environment</b></h3></li><li><h3><b>Demonstrate effective delegation of tasks</b></h3></li><li><h3><b>Ability to manage and develop key performance indicators of staff members</b></h3></li><li><h3><b>Excellent problem solving and critical thinking skills with demonstrated ability to gather information and develop solutions</b></h3></li><li><h3><b>Effectively manage changing priorities and remain calm under pressure</b></h3></li><li><h3><b>Strong organizational and planning skills</b></h3></li><li><h3><b>Demonstrate responsibility, accountability, and dependability toward assigned tasks and duties</b></h3></li><li><h3><b>Displays professionalism and positive attitude toward assigned tasks, projects and colleagues</b></h3></li><li><h3><b>Strong ethics and sound judgment</b></h3></li><li><h3><b>Must be able to successfully pass a thorough internal and external background check</b></h3></li></ul></div></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Kansas City, MO 64147","city":"Kansas City","stateProvince":"MO"},"frontendLink":"/job-posting/holistic-industries/processing-manager/e507ca8fdb7c01be391cf08e5634a20f","title":"Processing Manager","hash":"e507ca8fdb7c01be391cf08e5634a20f","postingUrl":"https://www.indeed.com/job/processing-manager-fbed8110697d7ed5"},{"postedOn":"21 hours ago","description":"<div><div><p><b>Company Overview</b></p><br /><p></p><p>Unity Cannabis is a modern licensed retailer of recreational cannabis and we’re opening up new stores throughout BC. Our flagship store is in Williams Lake, and our next location will be located in Merritt, British Columbia. This is an open call to submit an expression of interest in joining the Unity Cannabis family as our new Retail Store Manager for the Merritt Location. We want to be the best, and if you're up for the task we'd love to have you on our team.</p><p></p><p><br />Click on the company website to learn more - https://www.unitycannabis.ca/</p><br /><p></p><p><b>Position Summary</b></p><p></p><p><br />The position of Retail Store Manager is responsible for the day-to-day operations. This is a full-time position, operating a provincially licensed recreational retail cannabis store. The Manager is responsible for developing and implementing operational plans, developing annual store budgets, controlling employment costs, and analyzing reports. The Manager is expected to contribute to establish and improve the Cannabis Store image through the implementation and maintenance of policies. The Manager is responsible for the hiring, training, and development of staff, scheduling assignments, participating as required in all store duties as well as handling labour relations issues for the work unit.</p><br /><p></p><p><b>Main Duties/Responsibilities</b></p><br /><p></p><ul><li>Experience managing a team of up to 10 people</li><li>Strong organization skills and attention to detail</li><li>Developed skillset focused on managing people, financials/budgets, and overall room integrity</li><li>Prior experience with running operations including but not limited to scheduling, payroll, recruitment/training, managing point of sale, and cash management</li><li>Following all operational rules, regulations, policies, and procedures</li><li>Ensuring the satisfaction of all customers with the retail experience, focusing on increasing customer loyalty</li><li>Maintaining in-depth knowledge of all strains and products in-store inventory as well as industry-wide product knowledge</li></ul><br /><p></p><p><b>Required Skills and Qualifications</b></p><p></p><ul><br /><li>Minimum 19+ years of age</li><li>Prior retail or customer service experience is required</li><li>Must be detail-oriented, with a proven commitment to excellence in service delivery</li><li>Cannabis knowledge or interest in requiring cannabis knowledge is required</li><li>Must obtain Provincial Worker Security Verification</li></ul><br /><p></p><p><b><i>Deadline for Applications: </i></b><b><i>Open until filled</i></b></p><br /><p></p><p>**We appreciate your interest in working with us; however, only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in our organization! We encourage you to watch out for future opportunities on our website &amp; social media platforms.</p></div></div>","company":{"companyType":"Government","name":"Williams Lake First Nation","logoUrl":"/logos/williams-lake-first-nation-591cb886e4b7501f4db6f2e2b0643288.jpeg"},"location":{"country":"Canada","address":"Merritt, BC","city":"Merritt","stateProvince":"BC"},"frontendLink":"/job-posting/williams-lake-first-nation/retail-store-manager-unity-cannabis-merritt/61dd206071f6b767c45bd5a948847860","title":"Retail Store Manager, Unity Cannabis Merritt","hash":"61dd206071f6b767c45bd5a948847860","postingUrl":"https://ca.indeed.com/job/retail-store-manager-unity-cannabis-merritt-88338d29402e727e"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>As the store manager your leadership, presence, energy and tone play an essential role in setting the foundation for the overall experience in your store for both staff and customers alike. Candidates include proven, passionate and motivated leaders with an ability to inspire people.</p><p>Leading by example you strive to establish a positive and uplifting atmosphere and build strong staff and customer relationships. Responsible for the results of your shop, you are a creative problem solver who takes an entrepreneurial approach to establishing a thriving business.</p><p><b>Additional Skills Include:</b></p><p>• Professional &amp; Approachable</p><p>• Personable &amp; Transparent</p><p>• Result &amp; Solution Oriented</p><p>• Excellent Organization and Communication Skills</p><p>• Analytical, Strategic and Takes Initiative</p><p><b>Core Responsibilities:</b></p><p>Leadership &amp; Development</p><p>• Hiring, Recruiting, Training &amp; Coaching.</p><p>• Actively work within your market to network, recruit and hire top-performing staff for your store.</p><p>• Follow a clearly laid-out and consistent interview processes, upholding high standards when hiring, promoting and succession planning.</p><p>• Empower staff to take initiative in achieving sales targets by habitually communicate the business’ vision, goals and KPI’s.</p><p>• Prioritize and provide ongoing training and coaching to engage staff - demonstrating appreciation and encouragement through feedback and praise.</p><p>• Develop store leaders to ensure they are leading by example and coaching in your absence, while ensuring all staff are equipped with the knowledge and understanding to execute daily operations with excellence.</p><p>• Delegate tasks and projects to involve and develop your staff.</p><p>• Prioritize personal and staff development in leadership, customer service, operations, ongoing education of cannabis industry and product knowledge.</p><p>Customer Service and Driving Sales</p><p>• Ensure a positive customer experience that meets their needs and makes their day!</p><p>• Drive business by setting revenue targets, develop best practices, tools and resources to ensure high standards in team excellence, product knowledge, customer experience and achievement of your store’s financial and operational goals.</p><p>• Maintain strong communication with your staff and customers, being open to feedback to understand the challenges and needs of your business.</p><p>• Assess your business regularly to grasp your store’s metrics and needs, demonstrating a strong ability to strategically pivot and implement goals for success.</p><p>• Develop business strategies by analyzing KPI’s, financials, staff performance, operations, etc. and work with marketing team to develop plans to drive sales.</p><p>Operations &amp; Compliance</p><p>• Ensure your staff are aware of and comply with company policies and procedures, and provincial (AGCO) standards and regulations.</p><p>• Establish strict adherence to security and surveillance guidelines.</p><p>• Ensure your leadership team and staff are equipped with the knowledge and understanding to execute to perfection all business processes.</p><p>• Manage administrative and provincially (AGCO) mandated reports, employee and business files.</p><p>• Develop strong operational guidelines and best practices for your staff to follow and abide by.</p><p>Labor and Scheduling</p><p>• Create business informed schedules, prioritize tasks, delegate and follow up appropriately for the development of your team’s skills and abilities.</p><p>• Ensure the needs of your business are being met with the right people in the right place at the right time.</p><p>• Manage labour budget ongoingly and accurately.</p><p>Stock and Inventory</p><p>• Regular analysis of sales reports to precisely inform product orders to ensure the right products, in the right amounts are in the store at the right times.</p><p>• Oversee the accurate reporting and recording of inventory, performing regular inventory audits, completion of product orders, and processing of deliveries through reporting and regular review of best practices.</p><p>• Ensure product is safely and securely stored at all times.</p><p>• Train your team to abide by fresh standards and rotation rules.</p><p>• Develop your team to take pride in a clean, beautiful work environment and follow merchandising and design standards.</p><p><b>Requirements:</b></p><p>• Minimum 19 years of age.</p><p>• Criminal Background Check.</p><p>• Valid CannSell Ontario Standard Certificate.</p><p>• Minimum 2+ years of retail experience managing medium-large teams – with experience in leading, training, coaching, operations and driving sales.</p><p>• Experience in financial reporting and working with sales goals/targets/budgets.</p><p>• Minimum 1 year experience in cannabis retail management preferred.</p><p>• Ability to analyze shop metrics, draw conclusion and formulate an improvement plan.</p><p>• Available to work a variety of shifts – weekdays/nights, weekends and holidays</p></div>","company":{"companyType":"Private/Startup","name":"Kaia Cannabis","logoUrl":"/logos/kaia-cannabis-049b6e9bd168b2b046d4f62e5514e696.png"},"location":{"country":"Canada","address":"Burlington, ON","city":"Burlington","stateProvince":"ON"},"frontendLink":"/job-posting/kaia-cannabis/cannabis-retail-store-manager/8711ff280d0e4337ae33a86ce65e3880","title":"Cannabis Retail Store Manager","hash":"8711ff280d0e4337ae33a86ce65e3880","postingUrl":"https://ca.linkedin.com/jobs/view/cannabis-retail-store-manager-at-kaia-cannabis-2536508098"},{"postedOn":"2 days ago","description":"<div><div><h3><b>About Us:</b></h3><h3><b>At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</b></h3><h3><b>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</b></h3><h3><b>Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</b></h3><h3><b>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</b></h3><h3><b>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</b></h3><h3><b>About the Job:</b></h3><h3><b>The Processing Manager will work to organize and maintain both laboratory and kitchen operations and procedures. Act as a communication intermediary between cross-functional departments. Handle daily operations with a focus on efficiency and time management, maintaining intra-office/lab/kitchen communication protocols, streamlining administrative procedures, inventory control, and task delegation. Act as a liaison between laboratory, kitchen, and administrative personnel.</b><b></b></h3><ul><li><h3><b>Manage daily activities to ensure turnaround times are maintained, coordinated and communicated among laboratory, kitchen, sales and administrative personnel</b></h3></li><li><h3><b>Implement processes and systems to maximize laboratory and kitchen efficiency and effectiveness</b></h3></li><li><h3><b>Ensure personnel are trained and identify needed resources and tools</b></h3></li><li><h3><b>Work as a liaison between sales team, and the lab and kitchen teams.</b></h3></li><li><h3><b>Ensure the lab and kitchen are in compliance with federal, state and local laws, as well as with company’s Standard Operating Procedures</b></h3></li><li><h3><b>Ensure the lab and kitchen are well organized, workflows are streamlined, and hold regular meetings with Processing staff to set work priorities</b></h3></li><li><h3><b>Coordinate instrument installation and maintenance project plans.</b></h3></li><li><h3><b>Ensure timely completion of projects</b></h3></li><li><h3><b>Coordinate workflow and work schedules from sampler dispatch through testing</b></h3></li><li><h3><b>Manage and ensure accuracy of all inventory and mandatory audits</b></h3></li><li><h3><b>Analyze and ensure the validity of external and internal analytical data as is relevant to laboratory, kitchen and cultivation as needed</b></h3></li><li><h3><b>Manages all laboratory, kitchen and packaging personnel</b></h3></li><li><h3><b>Tracks and analyzes allocation of labor, and individual employee adherence to applicable KPI’s</b></h3></li><li><h3><b>Approves final formulations for MIP’s, and confirms all allocation of processed product for dosing and infusion of products</b></h3></li><li><h3><b>Manages implementation of new product launches and brand roll outs</b></h3></li><li><h3><b>Communicates directly with National Laboratory Team to execute any requests related to research, data, laboratory procedures, recipe developments or any other initiative as directed by the Chief Science Officer</b></h3></li><li><h3><b>Oversees HPLC scheduling and maintenance, coordinates with Laboratory Research and Development Specialist to report data related to HPLC-specific departmental KPIs and objectives</b></h3></li><li><h3><b>In coordination with the Facility Manager, acts as representative for both laboratory and kitchens for any regulatory, financial, OSHA or other inspections, as directed by company Compliance Officers</b></h3></li><li><h3><b>In coordination with the Facility Manager, identify and implement procedural and policy changes to improve lab and kitchen operational efficiency</b></h3></li><li><h3><b>Generate a variety of reports to include department performance, expense, sales, operations</b></h3></li><li><h3><b>Prepare presentations as necessary regarding operations, data analysis, and other key reporting metrics</b></h3></li><li><h3><b>Ensure security protocols are in place. Monitor proper environmental and infrastructure controls (electrical, HVAC, security systems)</b></h3></li><li><h3><b>Required to maintain strict adherence to safety and Quality Assurance protocols</b></h3></li><li><h3><b>Work with management team to continuously improve policies and operating procedures.</b></h3></li><li><h3><b>Physical Requirements of the Job: VERY LABOR INTENSIVE. Must be able to lift, carry and balance up to 75 pounds (125 pounds with assistance), may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Moderate to loud exposure to noise level.</b></h3></li></ul><h3><b>About You:</b></h3><h3><b>General</b></h3><ul><li><h3><b>Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations.</b></h3></li></ul><h3><b>Education/Experience:</b></h3><ul><li><h3><b>Bachelor’s Degree in a related field required</b></h3></li><li><h3><b>Previous marijuana industry experience preferred with priority given to candidates with experience in licensed facilities</b></h3></li><li><h3><b>5+ yrs experience as a general manager in a laboratory environment preferred</b></h3></li></ul><h3><b>Technological Skills:</b></h3><ul><li><h3><b>Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</b></h3></li></ul><h3><b>Required Knowledge and Skills:</b></h3><ul><li><h3><b>Excellent management skills with demonstrated ability to manage complex projects and technical team</b></h3></li><li><h3><b>Highly detail oriented and organized, critical eye for optimizing workflows</b></h3></li><li><h3><b>Excellent communication skills with ability to clearly and succinctly explain organizational goals and specific tasks</b></h3></li><li><h3><b>Ability to inspire and motivate employees; encourage productivity, teamwork, and a collaborative environment</b></h3></li><li><h3><b>Demonstrate effective delegation of tasks</b></h3></li><li><h3><b>Ability to manage and develop key performance indicators of staff members</b></h3></li><li><h3><b>Excellent problem solving and critical thinking skills with demonstrated ability to gather information and develop solutions</b></h3></li><li><h3><b>Effectively manage changing priorities and remain calm under pressure</b></h3></li><li><h3><b>Strong organizational and planning skills</b></h3></li><li><h3><b>Demonstrate responsibility, accountability, and dependability toward assigned tasks and duties</b></h3></li><li><h3><b>Displays professionalism and positive attitude toward assigned tasks, projects and colleagues</b></h3></li><li><h3><b>Strong ethics and sound judgment</b></h3></li><li><h3><b>Must be able to successfully pass a thorough internal and external background check</b></h3></li></ul></div></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Monson, MA 01057","city":"Monson","stateProvince":"MA"},"frontendLink":"/job-posting/holistic-industries/processing-manager/57f7d40c5437b603dc759931e3804abe","title":"Processing Manager","hash":"57f7d40c5437b603dc759931e3804abe","postingUrl":"https://www.indeed.com/job/processing-manager-76d0e03b3bb27b2b"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Store Manager is responsible for managing all day-to-day operations of the assigned retail location in accordance with the State of Michigan and the standards set by the Company.</p><p>Store Manager provides support to all staff which includes (Job Responsibilities):</p><ul><li>Build and continuously coach an exceptional team that will always provide the highest level of customer experience</li></ul><ul><li>Exceed the customers’ expectations by implementing and training staff on exceptional service delivery and strategies</li></ul><ul><li>Effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow</li></ul><ul><li>Monitor and manage staffing, scheduling, operations, processes, etc.</li></ul><ul><li>Help to implement and enforce HR policies and standard operating procedures including safety requirements</li></ul><ul><li>Clear knowledge and understanding of state and local cannabis regulations (including Metrc) and ensure that compliance is executed in daily operations</li></ul><ul><li>Encourage and promote a teamwork environment and empowering team members to self-manage</li></ul><ul><li>Promote an environment and culture that is focused on positive and healthy interactions</li></ul><ul><li>Meet or exceed sales goals, profitability, and operational excellence</li></ul><ul><li>Drive customer visit goals and increase the number of returning customers</li></ul><ul><li>Analyze, forecast, and deliver financial and operational reporting regularly</li></ul><ul><li>Monitor and provide analysis of product trends and opportunities</li></ul><ul><li>Evaluate and manage competitive pricing for optimization of sales</li></ul><ul><li>Identify underperforming metrics and help develop strategies for improvement</li></ul><ul><li>Foster positive and productive relationships with all vendors</li></ul><ul><li>Monitor and manage inventory, product placement, store presentations and work with the Brand Development team to raise awareness and increase sales</li></ul><ul><li>Engage meaningfully in the local community through events, programs, and partnerships</li></ul><ul><li>Implement systems of checks and balances in areas vulnerable to loss</li></ul><p>Job Requirements:</p><ul><li>2 years retail management experience required</li></ul><ul><li>2 years customer service experience preferred</li></ul><ul><li>Prior supervisory experience preferred</li></ul><ul><li>Understanding of state and local marijuana laws preferred</li></ul><ul><li>Prior experience with cannabis systems like FlowHub, Metrc, and I Heart Jane preferred</li></ul><ul><li>Ability to work in a fast-paced, changing and challenging environment</li></ul><ul><li>Highly self-motivated and accountable</li></ul><ul><li>Bachelor’s degree in business preferred but not required (related work experience will be heavily considered)</li></ul><ul><li>Must be 21 years of age or older</li></ul><p>Job Type: Full-time</p><p>Pay: $70,000.00 - $90,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Overtime</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />Currently all sales are curbside only</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 2 years (Preferred)</li><li>Customer Service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"HG Lansing, LLC"},"location":{"country":"United States","address":"Lansing, MI 48910","city":"Lansing","stateProvince":"MI"},"frontendLink":"/job-posting/hg-lansing-llc/retail-store-manager/bb6eff64ccc08a79ff1b6cde6d941923","title":"Retail Store Manager","hash":"bb6eff64ccc08a79ff1b6cde6d941923","postingUrl":"https://www.indeed.com/job/retail-store-manager-6cf7edf4b4f5e2cf"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>JOB DESCRIPTION</b></p><p>We are actively seeking top-level, no-limit, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers customer experience, sales &amp; management experience coupled with the opportunity to work for a leading local full-service medical &amp; recreational cannabis dispensary. We encourage those interested in learning to truly manage a business and lead a team as part of our leadership development track to apply today.</p><p><b>ABOUT US</b></p><p>The Herbal Center is a locally-owned, full-service medical and recreational cannabis dispensary with 2 locations in Denver, CO. We offer an extensive selection of high-end cannabis products and are hyper-focused on creating a world-class cannabis experience for our customers.</p><p>This is a fast-moving environment and we're always looking to add great people to our tribe! Enthusiastic, reliable, hard-working professionals with positive attitudes ONLY!</p><p><b>RESPONSIBILITIES: </b></p><ul><li>Consistently create exceptional store experience for customers (including consulting on products, consumption methods, etc…)</li><li>Consistently create and provide support for customers, teammates and the company</li><li>Communicate timely and accurately to customers, teammates &amp; leadership - in line with our company standards.</li><li>Ensuring our company's high level of expectations are met, maintained, and exceeded - including, professionalism, respect, teamwork &amp; positive company culture.</li><li>Involvement in every aspect of the store operations</li><li>Ability to step in when necessary to take on additional duties</li></ul><p><b>REQUIREMENTS</b>:</p><ul><li>Professional (in manners &amp; appearance), fast-learner, positive attitude, out-going welcoming personality, desire to improve &amp; grow your career</li><li>Strong critical thinking, math &amp; communication skills</li><li>Demonstrated history of reliability &amp; leadership</li><li>MED Occupational Badge</li><li>2 + Years - Retail cannabis, big-box retail or hotel experience</li><li>Experience with retail POS systems &amp; cash handling</li><li>MUST be able to work weekends</li><li>Cannabis &amp; Cannabis Compliance knowledge (Preferred)</li></ul><p><b>HOURS &amp; BENEFITS: </b></p><ul><li>Store Hours: 8A - 10P | 7-Days a Week</li><li>Excellent Benefits Package (Health, Dental, Vision)</li></ul><p><b>TO APPLY</b>:</p><ul><li>Attach your RESUME, including REFERENCES and PICTURE of your badge</li></ul><p>Job Type: Full-time</p><p>Pay: $16.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 1 year (Preferred)</li><li>Customer Service: 3 years (Preferred)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"The Herbal Center","logoUrl":"/logos/the-herbal-center-571550b77c0deac43720d92f9d9213d4.png"},"location":{"country":"United States","address":"Denver, CO 80239","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/the-herbal-center/cannabis-retail-manager-in-training/53dbc045d00af8c28718c26242c3f8ca","title":"Cannabis Retail Manager-In-Training","hash":"53dbc045d00af8c28718c26242c3f8ca","postingUrl":"https://www.indeed.com/job/cannabis-retail-manager-in-training-890cbd77fc919d52"},{"postedOn":"4 days ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licences pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul><p></p><p><br />Location:</p><p>We are opening multiple stores, please inform which location/s you would like to work.</p></div></div>","company":{"name":"Monark Media Ventures Inc"},"location":{"country":"Canada","address":"Lower Mainland, BC","city":"Lower Mainland","stateProvince":"BC"},"frontendLink":"/job-posting/monark-media-ventures-inc/retail-store-manager/e359779ad51f1133e27a10c80c10fbe4","title":"Retail Store Manager","hash":"e359779ad51f1133e27a10c80c10fbe4","postingUrl":"https://ca.indeed.com/job/retail-store-manager-84f608f394a79f1e"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Summary</p><p>Reporting to the District Manager, the <b>Store Manager </b>will manage the day-to-day activities of the store and to oversee the work accomplished by team members. A majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store. The incumbent is responsible for leading by example in accordance with FOUR20 values to ensure that the interests of the company are protected always.</p><p>Essential Functions</p><ul><li>Leads and coaches through the company vision, mission, and core values.</li><li>Assumes primary responsibility for efficient, cost effective and profitable operations.</li><li>Prepares budgets and sales forecasts in conjunction with the District Manager.</li><li>Approves within budgetary limits and District Manager approval, all store expenditures for the purchase of supplies, equipment, and expense items.</li><li>Provides consistent coaching and feedback to hold the team accountable to results; you manage the performance evaluation delivery process for all staff, as well as the execution of all job changes in line with company protocol.</li><li>On your sales floor 5 days a week leading your team by example, giving feedback, and coaching in the moment; you are accountable for all areas of training /customer experience.</li><li>Displays a customer comes first attitude by training and holding team members accountable for delivering exceptional customer service, through flawless execution of our We Pass program</li><li>Accountable for the successful selection process, training, and relationship management of your team.</li><li>Responsible for all product/inventory management at your store and support the visual merchandising and sell-through at your store.</li><li>Unpack boxes for inventory as required (boxes can weigh up to 30 lbs.)</li><li>Support in leading a profitable store by enrolling the entire team to achieve your sales plan; you utilize company tools to strategically plan sales targets and labour hours; you accurately track labour hours and budget accordingly.</li><li>Responsible for daily scheduling needs and apply the practices of the company labour optimization beliefs when scheduling to support a great customer experience.</li><li>Ensure staff are compliant on training and mandatory material within the internal Learning Management System training portal.</li><li>Maintain and monitor store inventory levels and support initiatives for loss prevention.</li><li>Ensure that the store is clean, safe, and presentable for customers.</li><li>Management of vacation/LOA/sick requests, including tracking for all staff and you process employee changes appropriately to ensure timely and accurate pay for your team.</li><li>Fully accountable for and oversee the execution of all deliverables within your store, and you perform the role responsibilities of Key Holder and Sales Specialist as needed.</li><li>Support in facilitating successful trainings, performance/development meetings.</li><li>Ensures that all employees fully understand and are utilizing the most current systems i.e. Vend, ADP Workforce Now, etc.</li><li>Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.</li><li>Assists with maintaining strong relationships within the local community and/or participates in local engagement opportunities a volunteer basis (i.e., fundraising, local community events, charity drives, etc.)</li><li>Under the direction of your District Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.</li></ul><p>Qualifications Required</p><ul><li>2+ years’ experience leading in a retail setting.</li><li>3+ years of proven experience in a Retail supervisory role is a must.</li><li>5 year of Customer Service experience in a retail preferred.</li><li>Understanding of budget concepts and the ability to manage a P&amp;L accordingly.</li><li>Completion of post-secondary education in a business-related field and / or formal sales training preferred.</li><li>Familiarity with CRM systems and practices would be an asset.</li><li>Possess good computer skills, specifically with Excel, Word and Outlook, Vend experience is an asset.</li><li>Able to quickly learn about new products and application techniques relative to the industry.</li><li>Excellent customer service and communication skills needed.</li><li>Manages multiple tasks at a time with attention to detail and works well under pressure.</li><li>Must be and remain compliant with all legal and company regulations for working in the Cannabis industry.</li><li>Must be well organized and capable of making decisions that are in the best interests of the company and the customers.</li><li>Completion of internal LMS training will be a consideration in the selection of a successful internal candidate</li></ul><p>Work Schedule</p><p>A Store Manager work schedule will include weekends, holidays and evenings to allow for coaching and development time with all store team members on a regular basis.</p><p>Job Type: Full-time</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Dental care</li><li>Employee assistance program</li><li>Extended health care</li><li>Life insurance</li><li>On-site parking</li><li>Paid time off</li><li>Store discount</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul><p>Application question(s):</p><ul><li>Two years of proven progressive experience leading in a retail enviroment?</li></ul><p>Education:</p><ul><li>Bachelor's Degree (preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 5 years (required)</li><li>Retail Management: 3 years (required)</li></ul><p>Licence/Certification:</p><ul><li>Qualified Cannabis Worker Certificate (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"420 Premium Markets Ltd"},"location":{"country":"Canada","address":"Okotoks, AB","city":"Okotoks","stateProvince":"AB"},"frontendLink":"/job-posting/420-premium-markets-ltd/store-manager-retail-cannabis/73da27377b33576e63c59bed8506e6fc","title":"Store Manager - Retail Cannabis","hash":"73da27377b33576e63c59bed8506e6fc","postingUrl":"https://ca.indeed.com/job/store-manager-retail-cannabis-70d0f1d2e1bb1e01"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Viridity is looking to hire multiple management level positions in a recreational adult use cannabis dispensary north of Boston. Positions available may include, but are not limited to:</p><p>Sales, Operations, Procurement, Fulfillment, Inventory, and Compliance</p><p>Candidates with at least one year of leadership experience within the legal cannabis industry are encouraged to apply. Candidates with a proven track record of leadership, team building, critical thinking, and problem solving are sought after. Being able to think outside the box, while staying within regulatory boundaries, is one of the top qualities desired for these positions. Knowledge of METRC, cannabis industry POS &amp; ERP systems, and extreme attention to detail are all required for these positions. Other duties may include:</p><ul><li>Scheduling</li><li>Product ordering</li><li>Inventory location management</li><li>Inventory Audits &amp; Cycle Counts</li><li>Sales Training</li><li>Customer Service</li><li>Hiring, Firing, and Training of Staff</li><li>Community Outreach</li><li>Marketing / Social Media / Email Campaigns</li><li>Regulatory and Brand Compliance</li></ul><p>Salary commensurate with the education level completed, professional experience, and demonstrated knowledge.</p><p>Work schedule is 40+ hours weekly with flexible hours depending on department needs. Must be available to work occasional evenings, weekends, and holidays</p><p>Equal Opportunity Employer</p><p>Details may be subject to change</p><p>Please include your resume, cover letter, and any other pertinent documents. Please provide at least 3 (three) professional references in order to be considered. Additionally, please let us know why you want to join the cannabis industry.</p><p>Job Type: Full-time</p><p>Pay: $65,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All precautions are being taken from sanitation protocols to distancing and masks as well as room capacities. Nothing is being left to chance</p><p>Experience:</p><ul><li>Supervising Experience: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li><li>Cannabis Industry: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Growth","name":"Viridity","logoUrl":"/logos/viridity-1c0b788522b2a75a8a412719cfb6bad2.png"},"location":{"country":"United States","address":"Haverhill, MA","city":"Haverhill","stateProvince":"MA"},"frontendLink":"/job-posting/viridity/dispensary-inventory-manager-and-amp-retail-manager/06e3416fc559907f67c54e1445bb9e03","title":"Dispensary Inventory Manager &amp; Retail Manager","hash":"06e3416fc559907f67c54e1445bb9e03","postingUrl":"https://www.indeed.com/job/dispensary-inventory-manager-retail-manager-7f169410324c8e26"},{"employmentType":"Full-time","postedOn":"19 hours ago","description":"<div><p>We are a cannabis retail store in downtown San Francisco looking to bring on an Assistant Floor Manager to our growing team. If you do not have any experience in the cannabis field but have work experience in retail management in a fast-paced environment (such as a grocery store, high volume restaurant, etc.) and have an interest in working in the cannabis field, we encourage you to apply.</p><p>The Assistant Floor Manager will assist with the day-to-day dispensary operations.</p><p>Work may require prolonged sitting, some bending, stooping, stretching, and walking. Requires eye-hand coordination and manual dexterity sufficient to operate a computer, telephone, calculator, and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Lift up to 50 pounds repeatedly using the proper lifting technique.</p><p>Please submit a cover letter as well as your resume and answer this question: \"what about working in the cannabis industry in San Francisco appeals to you?\". Also, if you wish to be considered an equity applicant, please let us know in your cover letter. Thank you in advance and we look forward to hearing you.</p><p><i><b>Required/Preferred Experience: </b></i></p><ul><li>3 years minimum experience in relevant managerial experience.</li><li>2-3 years experience in the cannabis industry or familiarity is preferred.</li><li>METRC experience preferred.</li></ul><p><b><i>Tasks / Responsibilities: </i></b></p><ul><li>Opening/Closing procedures.</li><li>Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.</li><li>Delegate tasks to employees.</li><li>Ensures compliance with all company policies, applicable employment laws, and is consistently fair in the treatment of all team members.</li><li>Promotes teamwork and motivates employees.</li><li>Performs register counts, safe deposit drops, drop logging, petty cash, etc.</li><li>Completes special assignments and other tasks as assigned.</li><li>Provides excellent customer service to customers and offers assistance with products and services.</li><li>Resolves customer complaints.</li><li>Ensures that the store is clean, sanitized as needed, and an attractive storefront is maintained at all times.</li></ul><p><i><b>Abilities: </b></i></p><ul><li>Excellent communication</li><li>Excellent verbal, written, and interpersonal skills</li><li>Excellent customer service skills</li><li>Ability to critically think and solve a problem without direction</li><li>Strong attention to detail and focus</li><li>Work efficiently independently and as part of a team</li><li>Multi-task oriented</li><li>Knowledge of cannabis strains, edibles, extracts, and products is preferred</li></ul><p><i><b>Requirements: </b></i></p><ul><li>Open and flexible availability</li><li>Minimum age of 21</li><li>Must be able to stand for extended periods of time, occasionally lift up to 50 lbs. and walk up and downstairs with no assistance</li><li>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Experience:</p><ul><li>cannabis: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>This Job Is Ideal for Someone Who Is:</p><ul><li>Dependable -- more reliable than spontaneous</li><li>Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction</li><li>High stress tolerance -- thrives in a high-pressure environment</li></ul><p>This Company Describes Its Culture as:</p><ul><li>Detail-oriented -- quality and precision-focused</li><li>Stable -- traditional, stable, strong processes</li><li>Team-oriented -- cooperative and collaborative</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Startup","name":"Flower to the People"},"location":{"country":"United States","address":"San Francisco, CA 94105","city":"San Francisco","stateProvince":"CA"},"frontendLink":"/job-posting/flower-to-the-people/assitant-manager/6fcd94882394191a9cc22fcee93143ce","title":"Assitant Manager","hash":"6fcd94882394191a9cc22fcee93143ce","postingUrl":"https://www.indeed.com/job/assitant-manager-3ba8e475b7c1d326"},{"postedOn":"20 hours ago","description":"<div><div><p>Urbn Leaf, the new standard in cannabis dispensaries, is looking to hire an Assistant Manager for our location in <b>Vista, CA</b>!</p><p><b>Job Title:</b> Assistant Manager</p><p><b>Reports to: </b>General Manager</p><p><b>Position Summary:</b></p><p>Our Assistant Managers are responsible for the day to day operations of the retail staff, delivery staff and security staff. As part of the leadership team, they are responsible for the growth and success of the venue. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, upholding the Urbn Leaf brand standards and operating all aspects of the dispensary under the direction of the General Manager.</p><p><b>Duties and Responsibilities:</b></p><p>Responsibilities include, but are not limited to:</p><ul><li>Oversee dispensary team including but not limited to: reception, budtenders, security, dispatch and delivery drivers</li><li>Ensure time is effectively split between all departments as needed</li><li>Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)</li><li>Ensure all staff is on time, well-groomed and in clean uniforms</li><li>Handle all returns, exchanges and employee purchases</li><li>Ensure that Inventory Controller is notified of all returns so this may be communicated to the vendor and product replaced or credit given</li><li>Complete checkouts for budtenders and delivery drivers ensuring all cash handling procedures are being followed</li><li>Responsible for all cash in drop safe and vault</li><li>Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning</li><li>Meet with management team to ensure proper follow-up on all action items and address any personnel issues</li><li>Report all relevant operational information to General Manager</li><li>Handle customer issues and concerns in a professional and effective manner</li><li>Handle all scheduling and coordinate staff onboarding with talent acquisition</li><li>Responsible for POS updates and maintenance in conjunction with inventory personnel</li><li>Collaborate with human resources to ensure the venue is compliant with all pertinent employee rules and regulations</li><li>Execute marketing efforts as directed by the marketing team</li><li>Ensure proper ambiance and cleanliness within venue at all times</li><li>Ensure that the Urbn Leaf brand is always properly represented</li><li>Execute quarterly all staff meetings and venue cleanings</li><li>Train and develop employees from within</li><li>Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff</li><li>Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale</li><li>Read industry publications to keep up-to-date on trends</li><li>Create and implement policies and procedures that will enhance customer service</li><li>Enforce all policies and procedures of venue and the company</li><li>Manage floor to ensure staff is on task at all times</li><li>Perform any other duties and projects assigned by Senior Management</li></ul><p><b>Qualifications:</b></p><ul><li>Must be 21 years of age or older</li><li>At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry</li><li>Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.</li><li>Must be comfortable learning new skills</li><li>Must have a hands-on, proactive management style</li></ul><p><b>Skills and Attitudes:</b></p><p>Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.<br />Must have ability to:</p><ul><li>Perform all job functions with attention to detail, speed and accuracy</li><li>Prioritize and organize</li><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li><li>Lead by example and ensure that your team executes the game plan laid out for them</li><li>Understand guest service needs</li><li>Work cohesively as a team with co-workers</li><li>Direct staff performance and follow up with corrective action as needed</li></ul><p><b>Education:</b></p><p>Must have one or more of the following:</p><ul><li>Bachelor's degree (B.A.) from a four-year college or university</li><li>Four years of relevant experience and/or training</li><li>Equivalent combination of education and experience</li></ul><p><b>Certificates, Licenses, and Registrations:</b></p><ul><li>Valid California Driver's License</li><li>Cannabis Business Work Permit (must obtain from City of Vista)</li><li>Physician's Recommendation for Medicinal Cannabis</li></ul><p><b>Physical Requirements:</b></p><ul><li>Must be able to stand/walk for up to 6 hours at a time</li><li>Must be able to sit for up to 8 hours at a time</li><li>Must be able to lift at least 50 pounds safely and properly</li><li>Ability to work in a stressful, fast-paced environment</li><li>Must be able to work days, nights, holidays and weekends</li></ul><br /><p></p><p><b>Equal Employment Opportunity Policy</b></p><p>Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>Urbn Leaf complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at <i>careers @urbnleaf.com</i></p></div></div>","company":{"companyType":"Private/Established","name":"Urbn Leaf","logoUrl":"/logos/urbn-leaf-aac608ef8f930f6e8dcfcc7c9137ab91.png"},"location":{"country":"United States","address":"Vista, CA","city":"Vista","stateProvince":"CA"},"frontendLink":"/job-posting/urbn-leaf/assistant-manager/603c4d71bf321e7d33ad07e694171018","title":"Assistant Manager","hash":"603c4d71bf321e7d33ad07e694171018","postingUrl":"https://www.indeed.com/job/assistant-manager-ec296a14ecfc37b2"},{"employmentType":"Full-time, Contract","postedOn":"20 hours ago","description":"<div><p>Assistant Manager must have knowledge and/or experience in POS MJ Freeway including management of personnel, inventory and industry compliance.</p><p>Must be fully bilingual</p><p>Must have experience in MS Office</p><p>Must have good interpersonal/leadership/social skills</p><p>2-3 years of experience in the Cannabis Industry</p><p>Must be passionate about Cannabis</p><p>Must have Administrative and Financial skills</p><p>Will oversee and administer dispensary team</p><p>Must ensure company goals, objectives and policies</p><p>Must have excellent networking skills</p><p>Job Types: Full-time, Contract</p><p>Pay: $10.00 - $12.00 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>COVID-19 considerations:<br />We follow all government mandated COVID-19 protocols including those put forth in OSHA-3990</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience(Cannabis Industry): 1 year (Preferred)</li><li>Customer Service(Cannabis Industry): 1 year (Preferred)</li><li>Cannabis Industry: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Bilingual(Spanish/English) (Preferred)</li></ul><p>License/Certification:</p><ul><li>Lic. Ocupacional Gerencial y Certificados actualizados (Preferred)</li></ul><p>Shift Availability:</p><ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"CannaFlor, LLC"},"location":{"address":"Carolina, PR"},"frontendLink":"/job-posting/cannaflor-llc/assistant-manager/18258c94e584e351c137465599c5bee2","title":"Assistant Manager","hash":"18258c94e584e351c137465599c5bee2","postingUrl":"https://www.indeed.com/job/assistant-manager-69b748e2cc37eaa7"},{"employmentType":"Full-time, Permanent","postedOn":"21 hours ago","description":"<div><p>The primary role of the store manager is to maintain the efficient running of the total store. To provide an outstanding experience to all store guests while controlling costs and contributing to business plans to continually improve sales, profitability and in-store execution.</p><p><b>Store Standards</b></p><ul><li>Maintain a clean and tidy salesfloor from open to close</li><li>Ensure adequate staffing levels to maximize business</li><li>Review and update product displays to ensure the customer experience reflects available product and sales priorities</li><li>Ensure all store product is displayed and priced with full up to date information</li><li>Maintain an efficient standardised back of house lay-out to maximize filling efficiency, ease of re-stocking, ease of inventory counting and control of shrink</li><li>Ensure all fixtures and fittings are in shape as new, replacing or repairing any damage or broken items as required with the minimum of delay</li><li>Ensure all staff and back areas are clean and tidy, including back of store garbage area</li><li>Maintain all store notice boards up to date and accurate</li><li>Ensure exterior of store, and customer entrance area are clean and presented as new everyday</li><li>Take responsibility as required by law for store Health and Safety programs, following legislated programs and reporting requirements</li><li>Train and update all staff members on H&amp;S requirements</li></ul><p><b>Store Processes</b></p><ul><li>Maintain control of store inventory file in POS system</li><li>Manage and control damages and inventory adjustments</li><li>Ensure POS transactions and end of day cash reconciliation is accurate and follow-up and any discrepancies</li><li>Ensure daily balance of funds takes place and follow-up on any discrepancies</li><li>Maintain and control the product card library, and order new or replacement cards when required, with the minimum of delay between receipt of product and presentation of product to guests</li><li>Manage store schedule to ensure best possible coverage of floor and none customer facing activity, while minimizing labour expense</li><li>Manage Humanity daily and weekly reporting, and communicate payroll detail to Payroll Support</li></ul><p><b>People Leadership</b></p><ul><li>Ensure that activities and responsibilities are adequately delegated to appropriate support levels in store</li><li>Coach and direct team members to carry out their daily duties</li><li>Ensure daily, weekly and ad-hoc communication of information occurs to all necessary team members to allow them to carry out their tasks and responsibilities</li><li>Identify poor performance and ensure performance improvement plans are initiated and followed up on</li><li>Using a progressive discipline process, follow-up and review poor performers. Seek approval to terminate team members if this becomes necessary</li><li>Maintain team discipline in personal presentation and personal behaviour standards</li><li>Identify strong performers and ensure development plans are in place, with appropriate and approved increase in responsibilities</li><li>Identify vacant positions or new requirements, seek approval to recruit</li><li>Be a key stakeholder in recruitment and promotion decisions</li><li>Onboard and ensure all new employees are adequately trained to carry out their job roles prior to their first solo shift</li><li>Be decisive and prepared to act within your remit with a sense of urgency for the business</li></ul><p><b>Security and Compliance</b></p><ul><li>Fully understand your responsibilities as a certified store manager with regards to AGCO Requirements</li><li>Ensure store security systems are operational and utilized when necessary to investigate security or shrink concerns</li><li>Ensure security of guests and staff by enforcing the highest standard of behavior and presentation of in-store Security staff</li><li>Follow-up and report on any suspicious incidents of guest or team member behavior</li><li>Carry out any required store audits to maintain accuracy and compliance to company standards</li></ul><p><b>Other Duties</b></p><ul><li>Be a brand ambassador</li><li>Represent the brand when required for media or community events</li><li>Any other reasonable duties as required by store ownership</li></ul><p><b>Qualifications</b></p><ul><li>Minimum of 10 years work experience in the retail or related service industry.</li><li>Minimum of 3 years work experience in a supervisory/management role i</li><li>High School Diploma</li><li>Post-secondary education in Business Accounting courses or equivalent will be considered an asset</li><li>Proven ability to lead a team of 15+ team members</li><li>Prior work experience in a regulated environment is a definite asset</li><li>Knowledge of and experience working with Cannabis industry would be considered an asset</li><li>Desire and ability to develop a positive in-depth understanding of cannabis</li><li>Must be enthusiastic, friendly, optimistic, outgoing, and a team player</li><li>Proficiency in Microsoft Office Suite (Word, Excel)</li><li>Ability to analyze data to make decisions</li><li>Must have excellent attendance and professionalism</li><li>Detail oriented and able to handle cash, and operate a POS register</li><li>Must be able to successfully pass a criminal background check</li><li>Strong organizational, communication, time management and problem-solving skills</li><li>Available to work rotating shifts including: days, evenings, weekdays, weekends, and some holidays</li><li>Valid CanSell certification</li><li>Knowledge of Bill 11: The Safe and Responsible Retailing of Cannabis Act</li></ul><p><b>2161907 Alberta Ltd. (Brand Licence Holder Tokyo Smoke Ontario) </b><b>welcomes and encourages applications from people with </b><b>disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</b></p><p>Job Types: Full-time, Permanent</p></div>","company":{"name":"2161907 Alberta Ltd.(Brand Licence Holder Tokyo Smoke Ontario)"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/2161907-alberta-ltdbrand-licence-holder-tokyo-smoke-ontario/store-manager/fc417bd4fbbc5a59bff76033b62f6621","title":"Store Manager","hash":"fc417bd4fbbc5a59bff76033b62f6621","postingUrl":"https://ca.indeed.com/job/store-manager-eba3f71b1a88127b"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"2 days ago","description":"<div><p><b>Job title: </b>Cannabis retail sales associate /Budtender</p><p><b>Reports to: </b>Supervisor/Manager</p><p>We are looking for fun energetic people to join our team at Greenery Cannabis Boutique, Armstrong's newest dispensary! The successful candidates will be required to have their <b>Selling it Right certificate</b> and complete the <b>BC Cannabis Retail Worker Security Verification</b>.</p><p>As a part of our team you will be responsible for creating an educational and enjoyable buying experience for our clients and a brand ambassador for our location.</p><p><b>Duties and responsibilities: </b></p><p>· Cashier for all items and SKU’s in the store; assisting customers with product education and transactions.</p><p>· Ability to learn our point of sales and inventory software.</p><p>· Ensure minors do not enter store &amp; perform ID checks.</p><p>· Provide valuable and insightful customer service to create a pleasurable and informative buying experience.</p><p>· The ability to resolve and handle customer issues &amp; concerns effectively.</p><p>· Maintain a clean and organized work environment.</p><p>· Receive orders, merchandise the store and complete inventory counts.</p><p>· Perform cash transactions and balance your cash drawer daily.</p><p>· Take part and understand ongoing product knowledge</p><p><b>Skills: </b></p><p>· Cannabis product knowledge is an asset but is not required. Training is available but it is to your advantage to have some insight in the industry.</p><p>· Punctual and dependable.</p><p>· Ability to create professional customer relationships.</p><p>· General math skills.</p><p>· An ability to work individually and as part of a team.</p><p>· Attention to detail.</p><p>· Positive attitude and desire to learn.</p><p><b>Qualifications: </b></p><p>· High school diploma/GED</p><p>· Minimum 19 years of age</p><p>· Selling It Right Certificate, or obtain prior to hire date</p><p>· 1+ years' retail sales or customer service experience</p><p>· BC Cannabis Retail Worker Security Verification required, or the ability to obtain</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: $15.50-$17.50 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li><li>Overtime pay</li></ul><p>Benefits:</p><ul><li>Casual dress</li><li>Flexible schedule</li><li>On-site parking</li><li>Paid time off</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All customers are required to wear masks, client sanitization station at door, sanitization routine for all surfaces, curb side pick ups available.</p><p>Application question(s):</p><ul><li>Are there any days or times of the week you are unable to work?</li><li>Do you have any time off requirements in 2021?</li><li>Are you over the age of 19</li><li>Are you able to work evenings and or weekends?</li><li>Do you have any previous cannabis education or experience?</li></ul><p>Experience:</p><ul><li>customer service or sales: 1 year (preferred)</li></ul><p>Language:</p><ul><li>fluent English (preferred)</li></ul><p>Licence/Certification:</p><ul><li>BC Cannabis Retail Worker Security Verification (preferred)</li><li>Selling It Right Certificate (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Greenery Cannabis Boutique - Armstrong"},"location":{"country":"Canada","address":"Armstrong, BC","city":"Armstrong","stateProvince":"BC"},"frontendLink":"/job-posting/greenery-cannabis-boutique-armstrong/cannabis-retail-sales-associate/baedb28320ca3bd9920b0ba356205689","title":"Cannabis Retail Sales Associate","hash":"baedb28320ca3bd9920b0ba356205689","postingUrl":"https://ca.indeed.com/job/cannabis-retail-sales-associate-6283088861ece980"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p><b>Portland Retail Store Manager - Job Description</b></p><p><b>Essential Duties and Responsibilities: </b></p><p>The Store Manager is responsible for overseeing the operations of our retail location and will directly manage a team of 10+ employees. This person will serve as a liaison between the retail environment and our leadership staff. Qualified candidates will be self-driven, dependable, and organized. Overall, we are looking for someone who will deliver consistent and positive customer experiences and drive profitable sales.</p><p><b>Key Tasks: </b></p><ul><li>Own your store’s overall business to drive efficiency and grow sales</li><li>Manage, supervise and direct the activities of the retail team</li><li>Regularly run financial and operational reports to ensure optimal efficiency and financial performance</li><li>Assists in creating budgets and sales forecasts. Participate in developing and implementing operational rules, regulations, policies, and procedures</li><li>Enforce policies and ensure that staff follows best practices.</li><li>Oversee and manage product inventory and compliance records.</li><li>Ensure the retail environment remains compliant with security, inventory and local and state regulations.</li><li>Manage financial records and cash handling procedures.</li><li>Manage and inspire team to deliver the highest level of customer experience.</li><li>Assess the competition; leverage customer insights and feedback to drive the business and be the store of choice for our customers</li><li>Ensure the safety and satisfaction of both the customers and employees</li><li>Promote sales, service, and profit goals and lead staff to exceed them.</li><li>Serve as a liaison to the local community as well as regulatory agencies.</li><li>Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.</li><li>Review performance of retail employees on a regular basis.</li><li>Oversee all hiring, discipline, termination or advancement of employees.</li><li>Ensure team communication, and lead team meetings.</li><li>Coach, develop and maximize the success of all employees.</li><li>Analyze business and create action plans to achieve store goals.</li><li>Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance in the retail environment.</li><li>Oversee receipt of wholesale and internal product deliveries.</li><li>Manage workload and prioritize tasks independently</li><li>Performs other related duties as assigned</li></ul><p><b>Communication Skills: </b></p><ul><li>Must possess proficient English skills, both written and verbal.</li><li>Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.</li><li>Demonstrated written skills to convey high-level concepts in concise written form.</li><li>Ability to create and compose written materials with proper English grammar and punctuation.</li><li>Ability to communicate clearly with employees, management, and team members.</li><li>Ability to convey information in a clear and concise manner.</li><li>Ability to communicate effectively in a multi-cultural business environment.</li></ul><p><b>Knowledge and Abilities: </b></p><ul><li>Must be a self-starter with a strong sense of self-development.</li><li>Must possess strong conflict management skills and hold others accountable.</li><li>Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.</li><li>Knowledge of laws and regulations related to cannabis operations.</li><li>Demonstrated problem-solving skills and time management skills.</li><li>Demonstrated approachability and customer service skills.</li><li>Demonstrated reliability, dependability and flexibility in work habits.</li><li>Possess a strong attention to detail and accuracy.</li><li>Advanced skills in Excel, Word, and similar Google based programs (i.e. Sheets).</li><li>Ability to research and understand regulations for particular cannabis retail markets.</li><li>Ability to work independently and contribute effectively as part of a team.</li></ul><p><b>Education and Experience: </b></p><ul><li>Highschool diploma required; some college preferred</li><li>3+ years of management experience required</li><li>10+ years of retail or customer service experience required</li></ul><p>Job Type: Full-time</p><p>Pay: $42,715.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 3 years (Preferred)</li><li>Customer Service: 10 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Confidential"},"location":{"country":"United States","address":"Portland, ME 04103","city":"Portland","stateProvince":"ME"},"frontendLink":"/job-posting/confidential/retail-store-manager/593b8bee96ad00bb80b95565f24ed14e","title":"Retail Store Manager","hash":"593b8bee96ad00bb80b95565f24ed14e","postingUrl":"https://www.indeed.com/job/retail-store-manager-f9dc88fab6953923"},{"employmentType":"Full-time, Permanent","postedOn":"21 hours ago","description":"<div><p><b>Ace of Spades Weed Limited is a new cannabis retail store opening on Lakeshore Blvd West. We are looking for a driven, knowledgable and enthusiastic leader to join our growing team!</b></p><p>Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the Store Manager and company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.</p><p><b>Key Duties &amp; Responsibilities</b></p><p>Sales Associate Support:</p><ul><li>Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking</li><li>Support Store Manager and team members and provide positive and constructive feedback so that they grow professionally</li></ul><ul><li>Support Store Manager and all team members on work procedures and policies so that everyone understands what's required to do a great job</li></ul><ul><li>Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team</li><li>Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts</li><li>Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.</li></ul><p>Sales and Customer Service:</p><ul><li>Utilize customer and team member feedback to readily implement changes to improve the customer experience</li><li>Track all employee and store sales daily to ensure optimal performance</li></ul><p>Daily Store Operations:</p><ul><li>Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording</li><li>Assist Provincial and Law Enforcement with inventory, sales, and compliance audits in needed.</li><li>Perform all daily opening and closing procedures</li><li>Ensure that the sales floor is adequately stocked at all times</li><li>Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations</li><li>Ensure all expired/damaged/returned product is logged and disposed of according to regulations</li><li>Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.</li><li>Provide daily correspondence via email and manager’s log, with the team members as needed</li><li>Comply with all HR policies, including confidentiality and non-disclosures</li><li>Maintain a clean and organized work environment.</li></ul><p><b>Qualifications and Requirements of an ASM: </b></p><ul><li>Must be Cannsell certified</li><li>Previous Cannabis Retail experience is a MUST</li><li>Reporting and Information Management: must have proficiency in Microsoft Office</li><li>3+ years of retail management experience in retail.</li><li>Experience working in Unionized environment.</li><li>Sound knowledge of Cannabis plants and different strains of Cannabis</li><li>Knowledge of standards of Cannabis Retail stores set by AGCO.</li><li>Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!</li><li>Achievement-oriented and hard working</li><li>Organized, flexible, and empathetic</li></ul><ul><li>Detail-oriented and proactive</li><li>Excellent leadership and management skills</li><li>Strong time management and prioritization skills</li><li>Ability to multi-task in a fast-paced, high-volume environment</li><li>Strong communicator who can present ideas clearly</li><li>Strong problem solving and decision-making skills</li><li>Entrepreneurial, collaborative, an extremely positive attitude</li><li>Knowledgeable about the cannabis industry and its policies and laws</li><li>Ability to work nights, holidays and weekends</li></ul><p>Job Types: Full-time, Permanent</p><p>Salary: $18.00 per hour</p><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekends</li></ul><p>Experience:</p><ul><li>Cannabis Retail Store: 2 years (required)</li></ul><p>Licence/Certification:</p><ul><li>Cannsell Certification (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Ace of Spades Weed Limited"},"location":{"country":"Canada","address":"Etobicoke, ON","city":"Etobicoke","stateProvince":"ON"},"frontendLink":"/job-posting/ace-of-spades-weed-limited/assistant-manager-key-holder/84e4eb0c16d338872e8c54df25a4cd34","title":"Assistant Manager/Key Holder","hash":"84e4eb0c16d338872e8c54df25a4cd34","postingUrl":"https://ca.indeed.com/job/assistant-managerkey-holder-9aff7dfba0a1b183"},{"employmentType":"Full-time","postedOn":"19 hours ago","description":"<div><p><i>Store Manager - Market Place Shopping Center </i><br />Seventh Sense Botanical Therapy is a wellness brand. They specialize in pain relief, supplements, and skin care products made with essential oils and CBD – the finest gifts nature has to offer. The Seventh Sense brand of products was created to enhance self-care routines, and are world-class products made with high-quality, hemp-derived CBD. This line of wellness products can help with everything from chronic pain to anxiety.</p><p><b>JOB DESCRIPTION</b><br />As a Store Manager at Seventh Sense you will lead and model enthusiasm and passion for the brand through an authentic customer, team member, and shop experience. Your leadership, energy and willingness to make quick decisions will inspire every team member to deliver a meaningful customer experience that translates into sales.</p><p><b>Responsibilities</b>:<br />Customer Experience: Deliver a tailored customer experience through active listening and genuine curiosity to provide expert brand and product recommendations that will make the customer's day. Utilize the Seventh Sense experience to consistently deliver sales plan and company objectives. You are an on-the-floor leader that will drive sales by continually identifying opportunities to achieve both personal and store goals that keeps the customer at the forefront of all interactions. You will create a genuine connection within the store team that enables coaching and development of the team to ensure consistent and flawless execution of the Seventh Sense experience.</p><p><b>Team Involvement: </b> Show up to each shift with a positive attitude and be ready to contribute to the team as you act as an ambassador for Seventh Sense. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment. Create an inspirational and motivating work environment that also reflects the integrity of the brand. You will identify staffing needs and retain talent through a development-focused environment. Develop strategic succession plans with your District Manager for all team members. Continuously network to find new talent using sourcing and recruiting tools.<br />Ensure all team members are trained using the Seventh Sense onboarding tools to support flawless execution of the Seventh Sense experience.</p><p><b>Operational Excellence: </b> Builds and maintains the Seventh Sense brand by consistently executing brand standards. Ensures flawless execution of operational policies and procedures, including but not limited to, team member scheduling and accountability of time and attendance, processing shipments, markdowns, replenishment, visual standards, operating the Point of Sale (POS) system for all transactions, and opening/closing the shop. Ensure appropriate steps are taken to protect company assets. Continuously coach and develop the team to ensure retail excellence is achieved.</p><p><b>Qualifications: </b><br />Required:</p><ul><li>Detail-oriented, self-starter with the ability to work independently</li><li>Ability to build rapport and effectively communicate with customers</li><li>and other team members, engaging in an authentic way</li><li>Able to resolve conflict and make decisions that support both the brand and customer</li><li>Ability to use critical thinking to deliver execution of the shop operations</li><li>Ability to work flexible hours to meet the needs of the shop, including nights and weekends</li><li>Must be 18 years of age or older</li><li>Can lift to 30 lbs.; reasonable accommodations will be made for any employee when necessary</li></ul><p>Preferred:</p><ul><li>Previous managerial experience (2+ years)</li><li>Experience in customer service</li><li>Experience working in a team environment</li><li>Experience working in skincare or cosmetics</li></ul><p>Job Type: Full-time</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Supplemental Pay:</p><ul><li>Commission pay</li></ul><p>Experience:</p><ul><li>Leadership: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li><li>Sales: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Seventh Sense Botanical Therapy","logoUrl":"/logos/seventh-sense-botanical-therapy-c7154075388cf2f04cc6a813be53789a.jpeg"},"location":{"country":"United States","address":"Franklin, TN 37067","city":"Franklin","stateProvince":"TN"},"frontendLink":"/job-posting/seventh-sense-botanical-therapy/store-manager/2a173b4114c48455677b837650aa7544","title":"Store Manager","hash":"2a173b4114c48455677b837650aa7544","postingUrl":"https://www.indeed.com/job/store-manager-36b870384fd36ab2"},{"employmentType":"Full-time","postedOn":"19 hours ago","description":"<div><p>We are opening a BRAND NEW DISPENSARY and we are looking for a highly organized, motivated individual to launch the company. The job will include managing employees, schedules, balancing accounts and reports required for the OMMA.</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private","name":"Grass"},"location":{"country":"United States","address":"Broken Arrow, OK 62703","city":"Broken Arrow","stateProvince":"OK"},"frontendLink":"/job-posting/grass/dispensary-manager/adab8b11cb75759af84f2e604cb32017","title":"Dispensary Manager","hash":"adab8b11cb75759af84f2e604cb32017","postingUrl":"https://www.indeed.com/job/dispensary-manager-e88680234331e5c8"},{"employmentType":"Full-time","postedOn":"20 hours ago","description":"<div><p>Column Technical is hiring for a <b>Dispensary Manager</b> in Muskegon, MI. Our customer is committed to fostering a work culture that stimulates performance, collaboration and innovation, where diversity, recognition and work-life balance play an important role. If you're passionate about helping people, apply today to join this growing company!</p><p><i>The Dispensary Manager </i>is responsible for overall management of the dispensary, staff, merchandise, and customer service. This individual will also be responsible for maximizing sales and profitability by focusing on key business initiatives, while minimizing loss and exposure to the company. The Dispensary Manager sets the tone for the day, maintains the culture of the business, protects the brand, inspires the employees, and shows compassion for the customer.</p><p><b>Responsibilities</b></p><ul><li>Provide coaching, training and support to your team</li><li>Maintain a high level of product and service knowledge</li><li>Demonstrate and lead an outstanding customer service experience and establish a sales-focused culture</li><li>Analyze the business, propose and implement action plans to improve results, generate sales for each product category creating new clients and reactivating former ones</li><li>Develop and deliver events and incentives to grow business</li><li>Work closely with the merchandising team to ensure appropriate stock and assortment levels are met</li><li>Make recommendations for dispensary renovations, upgrades and expansion to increase sales and market share</li><li>Responsible for all dispensary opening and closing procedures</li><li>Demonstrate sales leadership by playing an active role on the selling floor and leading by example</li><li>Adhere to and uphold loss prevention systems to prevent all possible opportunities for loss and endangerment</li><li>Builds and increases customer retention, foster strong relationships, and develop brand awareness and loyalty</li><li>Complete all necessary administrative paperwork in a timely manner including creating staff work schedules and ensure appropriate dispensary coverage</li><li>Control daily invoices petty cash and take necessary actions to effectively control costs and ensure efficient operation in dispensary</li><li>Responsible for management and maintenance of dispensary inventory</li><li>Review and submit sales and operational reports to management</li><li>Ensure maintenance of cycle counts, inventory accuracy and shrink requirements</li><li>Create a supportive environment to develop/motivate staff through goal setting, performance monitoring, monthly touch base meetings and dispensary wide meetings to coach and deliver timely feedback</li><li>Recruit dispensary associates with specific qualifications and skills that meet company and market standards</li><li>Enforce company policies while adhering to proper procedure regarding disciplinary action</li><li>Identify individual and team training needs</li><li>Ensure timely submission of accurate timesheets</li><li>Other duties as assigned</li></ul><p><b>Experience and Background</b></p><ul><li>1-3 years of experience at a supervisor/manager level in a customer service/retail environment</li><li>High School diploma, post-secondary education is an asset</li><li>Energetic and enthusiastic with a passion for our products</li><li>Proven track record of success, leading a team within a high-volume retail environment</li><li>Strong interpersonal, communication, organization and execution skills.</li><li>Ability to juggle multiple priorities</li><li>Strong leadership skills and the ability to coach and mentor team members</li><li>Ability to use POS system and its inventory management functions</li><li>Ability to maintain composure under pressure</li><li>Working knowledge of Medical and/or Retail Cannabis an asset</li><li>Knowledge of Local, Provincial, and Federal Laws and Regulations pertaining to Medical</li><li>Strong computer skills (MS office preferred)</li></ul><p>Job Type: Full-time</p><p>Pay: From $28.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>COVID-19 considerations:<br />Wearing Masks and Sanitation Measures</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 1 year (Required)</li><li>Customer Service: 2 years (Required)</li><li>Retail management: 2 years (Required)</li><li>sales: 1 year (Required)</li><li>inventory management: 1 year (Preferred)</li><li>POS: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Column Technical Services","logoUrl":"/logos/column-technical-services-60df9c109d597f8aeee47631dfdf376b.png"},"location":{"country":"United States","address":"Muskegon, MI 49441","city":"Muskegon","stateProvince":"MI"},"frontendLink":"/job-posting/column-technical-services/dispensary-manager/89a0ea2e676c9a85e3c39797e0a7be86","title":"Dispensary Manager","hash":"89a0ea2e676c9a85e3c39797e0a7be86","postingUrl":"https://www.indeed.com/job/dispensary-manager-044fee3fe99c4ea4"},{"employmentType":"Full-time","postedOn":"19 hours ago","description":"<div><p><b>Department: </b>Retail</p><p><b>Location: </b>Muskegon, MI</p><p><b>Status: </b>Full-Time</p><p><b>Reports To: </b>Regional Retail Manager</p><p><b>Job Classification: </b>Exempt/Salary</p><p><b>Job Summary: </b></p><p>The <b>Provisioning Center Manager</b> is responsible for overall management of the provisioning center, staff, merchandise, and customer service. This person will also be responsible for maximizing sales and profitability by focusing on key business initiatives, while minimizing loss and exposure to the company. The Provisioning Center Manager sets the tone for the day, maintains the culture of the business, protects the brand, inspires the employees and shows compassion for the customer.</p><p><b>Essential Job Duties/Responsibilities: </b></p><ul><li>Provide coaching, training, and support to your team</li><li>Maintain a high level of product and service knowledge</li><li>Demonstrate and lead an outstanding customer service experience and establish a sales-focused culture</li><li>Analyze the business, propose and implement action plans to improve results, generate sales for each product category creating new clients and reactivating former ones</li><li>Develop and deliver events and incentives to grow business</li><li>Work closely with the merchandising team to ensure appropriate stock and assortment levels are met</li><li>Make recommendations for provisioning center renovations, upgrades and expansion to increase sales and market share</li><li>Responsible for all provisioning center opening and closing procedures</li><li>Demonstrate sales leadership by playing an active role on the selling floor and leading by example</li><li>Adhere to and uphold loss prevention systems to prevent all possible opportunities for loss and endangerment</li><li>Builds and increases customer retention, foster strong relationships, and develop brand awareness and loyalty</li><li>Complete all necessary administrative paperwork in a timely manner including creating staff work schedules and ensure appropriate dispensary coverage</li><li>Control daily invoices, petty cash, and take necessary actions to effectively control costs and ensure efficient operation in dispensary</li><li>Responsible for management and maintenance of provisioning center inventory</li><li>Review and submit sales and operational reports to management</li><li>Ensure maintenance of cycle counts, inventory accuracy, and shrink requirements</li><li>Create a supportive environment to develop/motivate staff through goal setting, performance monitoring, monthly touch base meetings and provisioning center wide meetings to coach and deliver timely feedback</li><li>Recruit provisioning center associates with specific qualifications and skills that meet company and market standards</li><li>Enforce company policies while adhering to proper procedure regarding disciplinary action</li><li>Identify individual and team training needs</li><li>Ensure timely submission of accurate timesheets</li><li>Other duties as assigned</li></ul><p><b>Education and Experience: </b></p><ul><li>1-3 years of experience at a supervisor/manager level in a customer service/retail environment</li><li>High School diploma, post-secondary education is an asset</li><li>Energetic and enthusiastic with a passion for our products</li><li>Proven track record of success, leading a team within a high-volume retail environment</li><li>Strong interpersonal, communication, organization and execution skills.</li><li>Ability to juggle multiple priorities</li><li>Strong leadership skills and the ability to coach and mentor team members</li><li>Ability to use POS system and its inventory management functions</li><li>Ability to maintain composure under pressure</li><li>Working knowledge of Medical and/or Retail Cannabis an asset</li><li>Knowledge of Local, Provincial, and Federal Laws and Regulations pertaining to Medical</li><li>Strong computer skills (MS office preferred)</li></ul><p><b>Physical Requirements: </b></p><ul><li>Prolonged periods standing and walking throughout center</li><li>Must be able to lift up to 25 pounds at times</li><li>Must be able to bend, lift, stretch, climb, and crawl to access products</li><li>Must be able to perform work in a variety of weather conditions</li></ul><p>Redbud Roots, Inc./FMFL Facilities, LLC is an Equal Opportunity Employer</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"FMFL Facilities, LLC"},"location":{"country":"United States","address":"Muskegon, MI 49441","city":"Muskegon","stateProvince":"MI"},"frontendLink":"/job-posting/fmfl-facilities-llc/provisioning-center-manager/2d16ce64ecc606e814ec2ee548a61633","title":"Provisioning Center Manager","hash":"2d16ce64ecc606e814ec2ee548a61633","postingUrl":"https://www.indeed.com/job/provisioning-center-manager-fc049476cb189778"},{"postedOn":"19 hours ago","description":"<div><div><h2><b>COMPANY OVERVIEW</b></h2><p>Recently named one of <i>Entrepreneur</i> magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (\"CPG\") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.</p><h2><b>MISSION STATEMENT</b></h2><p>At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.</p><p><b>JOB SUMMARY</b></p><p>As the Customer Care Manager, the majority of your responsibilities include managing and overseeing and mentoring a team of Customer Care Representatives (CCR's), developing measurable goals and performance objectives, fielding calls and emails, analyzing customer data for trends and continuously finding opportunities to improve the communication and processes cross functionally and with external contacts.</p><p><b>CORE JOB DUTIES</b></p><ul><li>Manage the hiring, training, retention and performance of the Customer Care team</li><li>Track departmental workflow daily by auditing number of orders placed, codes applied, packets generated, reconciliation requests processed and efficiency in clearing order queue</li><li>Ensure compliance with regulatory requirements impacting onboarding, ordering and customer care functions</li><li>Develop and oversee the implementation of Customer Care processes and procedures while working closely with the Operations and Sales team to ensure they are designed effectively</li><li>Mentor and develop Customer Care team and direct them in finding creative solutions to both client and internal challenges</li><li>Foster knowledge-sharing and clear communication internally to ensure collaborative and informed work for effective information flow</li><li>Resolve complex client problems or disputes in a professional manner</li><li>Develop strategies to increase the quality and efficiency of support to customers and suppliers</li><li>Monitor business and process metrics to measure departmental KPI's and manage Customer Care effectiveness while continuously work towards improving efficiencies</li><li>Keep records and documentation of client interactions for details of actions taken and for training purposes</li><li>Maintain in-depth working knowledge of the company's brands, systems &amp; processes and the California Cannabis industry as a whole</li><li>Schedule meetings with the internal teams to discuss and resolve Customer Care failures/customer concerns</li></ul><p><b>REQUIRED EXPERIENCE, EDUCATION AND SKILLS</b></p><ul><li>5-7+ years prior experience in customer facing roles</li><li>Minimum 3-5 years of experience in the California Cannabis industry (preferred)</li><li>Proven experience in a leadership role is required</li><li>Excellent communication skills and the ability to anticipate the needs of customers</li><li>Should possess strong problem-solving skills</li><li>Knowledge of Customer Care programs and databases and the ability to learn new software quickly</li><li>Excellent writing and presentation skills</li></ul><p><b>ADDITIONAL REQUIREMENTS</b></p><ul><li>Must be 21 years of age or older to apply</li><li>Must comply with all legal or company regulations for working in the industry</li></ul><p><i>Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</i></p></div></div>","company":{"companyType":"Public/Established","name":"Cresco Labs","logoUrl":"/logos/cresco-labs-af2becc596b572034007bd7a7d918bdd.png"},"location":{"country":"United States","address":"California","stateProvince":"CA"},"frontendLink":"/job-posting/cresco-labs/commercial-development-manager/02ffb1aac1a8a7e2e9798d5afb98f7a6","title":"Commercial Development Manager","hash":"02ffb1aac1a8a7e2e9798d5afb98f7a6","postingUrl":"https://www.indeed.com/job/commercial-development-manager-38c375e5d2231f87"}]