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Client Relations Specialist

DB Labs, dba Kaycha Labs Las Vegas, NV 89103 Full-time
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Company Overview:

DB Labs, LLC, dba Kaycha Labs, was the first cannabis testing lab to open in Nevada. DB Labs was the first ISO/IEC 17025:2005 accredited laboratory in Las Vegas and recently updated to the ISO/IEC 17025:2017 standard. DB Labs provides a safer product for consumers and helps ensure cultivators and producers against recalls and lawsuits by following a very stringent Quality Assurance/Quality Control (QA/QC) program and having over 50 years of combined laboratory technical experience. DB Labs is confident that we assure the scientific reliability of all laboratory data that comply with the policies and procedures/standards set forth by the ISO/IEC 17025:2017. This program is designed to monitor equipment, personnel, duties, methods, internal procedures and documentation to ensure that the compliance of the laboratory is met.

Job Purpose:

The Client Relations Specialist will be responsible for customer relations, accounting and operations support. This position will also interface with multiple departments and customers. This role will primarily focus on lab operations support.

Essential Duties & Responsibilities:

  • Answer phones and route calls to the appropriate party.
  • Greet incoming visits and escort to appropriate areas.
  • Receive, sort and distribute incoming mail.
  • Order office supplies and keep inventory of stock.
  • Deliver deposit checks to accounting.
  • Create and process customer invoices.
  • Process credit card payments in Blackstone.
  • Coordinate with clients on payment processing of sample orders.
  • Receive all incoming work from internal and external clients and process work orders through the company Laboratory Information Management System (LIMS).
  • Prepare and manage shipments with partner labs.
  • Special projects and errands as needed, including transportation of packages to local shipping companies.
  • Responsible for shipping and receiving of orders and supplies, which includes light lifting duty (packages up to 40 lbs)
  • Maintain compliance with health and safety guidelines for a lab environment.
  • Other duties and/or special projects as assigned.

Skills, Abilities and Competencies:

  • Excellent communication skills and ability to effectively work, problem solve, and communicate with multiple levels of the organization.
  • Ability to work in a dynamic, fast-paced deadline environment while successfully managing multiple tasks.
  • Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Word.
  • Strong understanding of standard laboratory protocol.
  • Ability to maintain an incredibly high degree of attention to detail and accuracy.
  • Strong agility, engagement, and flexibility in an ever-changing environment.
  • Working knowledge of logging, organizing, and analyzing data.

Education & Experience:

  • High School diploma or equivalent required. Higher level degree preferred.
  • 1+ years of experience working within a lab environment.
  • 1+ years of experience in sample collection and logging within a lab environment.
  • Proficient knowledge of MS Office Suite (Excel, Word, PowerPoint)
  • Quickbooks experience a plus.
  • Organizes and handles multiple priorities simultaneously.
  • Completes work assignments within time and quality constraints
  • Exposure to the cannabis industry desired.

Other:

  • Must pass Level 2 background check.
  • Kaycha Labs offers a competitive and comprehensive benefits package including health, dental, vision and time off.
  • Kaycha Labs is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift

Application Question(s):

  • What is your desired compensation?
  • What is the earliest date you can begin employment?
  • Best phone number/email to reach you at?

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 2 years (Required)
  • QuickBooks: 1 year (Preferred)
  • METRC: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

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This program is designed to monitor equipment, personnel, duties, methods, internal procedures and documentation to ensure that the compliance of the laboratory is met.</p><p><b>Job Purpose: </b></p><p>The Client Relations Specialist will be responsible for customer relations, accounting and operations support. This position will also interface with multiple departments and customers. This role will primarily focus on lab operations support.</p><p><b>Essential Duties &amp; Responsibilities: </b></p><ul><li>Answer phones and route calls to the appropriate party.</li></ul><ul><li>Greet incoming visits and escort to appropriate areas.</li></ul><ul><li>Receive, sort and distribute incoming mail.</li></ul><ul><li>Order office supplies and keep inventory of stock.</li></ul><ul><li>Deliver deposit checks to accounting.</li></ul><ul><li>Create and process customer invoices.</li></ul><ul><li>Process credit card payments in Blackstone.</li></ul><ul><li>Coordinate with clients on payment processing of sample orders.</li></ul><ul><li>Receive all incoming work from internal and external clients and process work orders through the company Laboratory Information Management System (LIMS).</li></ul><ul><li>Prepare and manage shipments with partner labs.</li></ul><ul><li>Special projects and errands as needed, including transportation of packages to local shipping companies.</li></ul><ul><li>Responsible for shipping and receiving of orders and supplies, which includes light lifting duty (packages up to 40 lbs)</li></ul><ul><li>Maintain compliance with health and safety guidelines for a lab environment.</li></ul><ul><li>Other duties and/or special projects as assigned.</li></ul><p><b>Skills, Abilities and Competencies: </b></p><ul><li>Excellent communication skills and ability to effectively work, problem solve, and communicate with multiple levels of the organization.</li></ul><ul><li>Ability to work in a dynamic, fast-paced deadline environment while successfully managing multiple tasks.</li></ul><ul><li>Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Word.</li></ul><ul><li>Strong understanding of standard laboratory protocol.</li></ul><ul><li>Ability to maintain an incredibly high degree of attention to detail and accuracy.</li></ul><ul><li>Strong agility, engagement, and flexibility in an ever-changing environment.</li></ul><ul><li>Working knowledge of logging, organizing, and analyzing data.</li></ul><p><b>Education &amp; Experience: </b></p><ul><li>High School diploma or equivalent required. Higher level degree preferred.</li></ul><ul><li>1+ years of experience working within a lab environment.</li></ul><ul><li>1+ years of experience in sample collection and logging within a lab environment.</li></ul><ul><li>Proficient knowledge of MS Office Suite (Excel, Word, PowerPoint)</li></ul><ul><li>Quickbooks experience a plus.</li></ul><ul><li>Organizes and handles multiple priorities simultaneously.</li></ul><ul><li>Completes work assignments within time and quality constraints</li></ul><ul><li>Exposure to the cannabis industry desired.</li></ul><p><b>Other: </b></p><ul><li>Must pass Level 2 background check.</li></ul><ul><li>Kaycha Labs offers a competitive and comprehensive benefits package including health, dental, vision and time off.</li></ul><ul><li>Kaycha Labs is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</li></ul><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li></ul><p>Application Question(s):</p><ul><li>What is your desired compensation?</li><li>What is the earliest date you can begin employment?</li><li>Best phone number/email to reach you at?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Required)</li><li>QuickBooks: 1 year (Preferred)</li><li>METRC: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"DB Labs, dba Kaycha Labs","logoUrl":"/logos/kaycha-labs-789b33a03a0e6aef4d8e5df1ca8e1cae.jpeg"},"location":{"country":"United States","address":"Las Vegas, NV 89103","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/db-labs-dba-kaycha-labs/client-relations-specialist/8406252f664f1921a98c01688e58dd91","title":"Client Relations Specialist","category":"Medical & Healthcare","hash":"8406252f664f1921a98c01688e58dd91","postingUrl":"https://www.indeed.com/job/client-relations-specialist-4e1ec75e22243acc"},{"employmentType":"Full-time","function":["Science"],"postedOn":"13 days ago","description":"<div><p><b>Company Overview: </b></p><p>Kaycha Labs is a leading provider of innovative Cannabis and Hemp testing technologies and methods. We perform product testing to help ensure compliance with state and federal regulations. We provide comprehensive cannabis testing for potency, homogeneity, heavy metals, microbial contamination, mycotoxins, residual solvents, terpenes, and pesticides.</p><p><b>***We are excited to announce that we will be opening a brand new state of the art lab in Albany, NY and are looking for the next rock star to join our growing team!!!***</b></p><p><b>Job Purpose: </b></p><p>The Client Relations Specialist will be responsible for customer relations, accounting and operations support. This position will also interface with multiple departments and customers. This role will primarily focus on lab operations support.</p><p><b>Essential Duties &amp; Responsibilities: </b></p><ul><li>Answer phones and route calls to the appropriate party.</li></ul><ul><li>Greet incoming visits and escort to appropriate areas.</li></ul><ul><li>Receive, sort and distribute incoming mail.</li></ul><ul><li>Order office supplies and keep inventory of stock.</li></ul><ul><li>Deliver deposit checks to accounting.</li></ul><ul><li>Create and process customer invoices.</li></ul><ul><li>Process credit card payments in Blackstone.</li></ul><ul><li>Coordinate with clients on payment processing of sample orders.</li></ul><ul><li>Receive all incoming work from internal and external clients and process work orders through the company Laboratory Information Management System (LIMS).</li></ul><ul><li>Prepare and manage shipments with partner labs.</li></ul><ul><li>Special projects and errands as needed, including transportation of packages to local shipping companies.</li></ul><ul><li>Responsible for shipping and receiving of orders and supplies, which includes light lifting duty (packages up to 40 lbs)</li></ul><ul><li>Maintain compliance with health and safety guidelines for a lab environment.</li></ul><ul><li>Other duties and/or special projects as assigned.</li></ul><p><b>Skills, Abilities and Competencies: </b></p><ul><li>Excellent communication skills and ability to effectively work, problem solve, and communicate with multiple levels of the organization.</li></ul><ul><li>Ability to work in a dynamic, fast-paced deadline environment while successfully managing multiple tasks.</li></ul><ul><li>Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Word.</li></ul><ul><li>Strong understanding of standard laboratory protocol.</li></ul><ul><li>Ability to maintain an incredibly high degree of attention to detail and accuracy.</li></ul><ul><li>Strong agility, engagement, and flexibility in an ever-changing environment.</li></ul><ul><li>Working knowledge of logging, organizing, and analyzing data.</li></ul><p><b>Education &amp; Experience: </b></p><ul><li>High School diploma or equivalent required. 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Samples will receive proper care by being compliant through the intake process.</p><p><b>Duties and Responsibilities</b></p><ul><li>Coordinate with Transportation Agents to execute sample pickups from RMD’s.</li><li>Performs sample intake for RMD’s and walk-in clients.</li><li>Must be aware of testing and sample requirements when receiving samples.</li><li>Conduct sample intakes for walk-in clients and answer any questions they might have.</li><li>Ensuring that all client complaints or issues are resolved in a timely and professional manner.</li><li>Ensure proper labeling, storage of samples</li><li>See samples through the intake process</li><li>Being present and available to work events</li><li>Knowledge of State Regulations</li></ul><p><b>Qualification</b></p><ul><li>Enthusiastic and general knowledge of cannabis and cannabis products</li><li>Organized</li><li>Attention to detail</li><li>Customer Service background</li><li>Must have strong interpersonal skills.</li><li>Ability to multi-task</li><li>Professional attitude</li></ul><p><b>Requirements</b></p><ul><li>G – Suite: 1 year (Required)</li><li>Microsoft Office: 1 year (Required)</li><li>Customer Service background</li><li>High School Diploma or Equivalent</li><li>Must be at least 21 years of age</li><li>Must have valid MA driver’s license and clean driving record.</li><li>Must be able to pass background check.</li><li>Must be trained on all policies related to sample intakes, diversion, transportation.</li><li>Ability to work seven days a week, including going to various events outside of the laboratory.</li><li>Able to make sample pickups at various RMD’s if needed.<br /></li></ul><div><p></p></div><p></p><p>PRj2L1fUwp</p></div></div>","company":{"companyType":"Private/Growth","name":"MCR Labs","logoUrl":"/logos/mcr-labs-aed09bd7c5f16aa5e7ebc524f087c747.jpeg"},"location":{"country":"United States","address":"Framingham, MA 01701","city":"Framingham","stateProvince":"MA"},"frontendLink":"/job-posting/mcr-labs/client-service-representative/b6f8d5d01155e29f3c7808d1b33cdc84","title":"Client Service Representative","category":"Medical & Healthcare","hash":"b6f8d5d01155e29f3c7808d1b33cdc84","postingUrl":"https://www.indeed.com/job/client-service-representative-9fb64ea3b3790001"},{"salaries":[{"salaryStart":"$65k","salaryEnd":"$140k","currency":"US","source":"CareerBuilder","position":"Environmental Consultant, Applications","type":"per year","url":"https://www.careerbuilder.com/salary-environmental-consultant-in-la-jolla,ca"},{"salaryStart":"$15","salaryEnd":"$undefined","currency":"US","source":"Glassdoor","position":"Tech Consultant","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Target-Tech-Consultant-San-Diego-Hourly-Pay-EJI_IE194.0,6_KO7,22_IL.23,32_IM758.htm"},{"salaryStart":"$73k","salaryEnd":"$110k","currency":"US","source":"Economic Research Institute","position":"Marketing Consultant","type":"per year","url":"https://www.erieri.com/salary/job/marketing-consultant/united-states/california/buellton"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"13 days ago","description":"<div><p>The Role</p><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI’s secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors. If you have a smile that can light up a room, as well as a bowl, we’re looking for you!</p><p><b>Responsibilities</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p><b>• Complete duties assigned during scheduled shift including:</b></p><p>• Correct cash handling and discount application</p><p>• Verification of proper paperwork, documentation and ID for patients</p><p>• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</p><p>• Maintenance of hard copy files (when required)</p><p>• Assist in verifying order deliveries for accuracy</p><p>• Security measures and safety compliance</p><p>• Maintain visitor log</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p><b>Qualifications</b></p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• High school diploma, or equivalent</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Previous experience with POS systems</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>Additional Requirements</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks.</p><p>• Possess valid driver’s license or state ID.</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry.</p><p>Working Conditions</p><p>• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries (GTI)","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Pasadena, CA, USA","city":"Pasadena","stateProvince":"CA"},"frontendLink":"/job-posting/green-thumb-industries-gti/guest-consultant/daba5734d516b00a04cc096db31d7f6a","title":"Guest Consultant","category":"Manufacturing","hash":"daba5734d516b00a04cc096db31d7f6a","postingUrl":"https://www.linkedin.com/jobs/view/guest-consultant-at-green-thumb-industries-gti-2697593806","salary":"$65k - $140k"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"8 hours ago","description":"<div><p>ArmorTech Security is seeking qualified and licensed Security officers for a state legal dispensary located in Palm Springs, CA.</p><p>You must have a friendly/ professional demeanor, exquisite hygiene, and demonstrate the ability to work well either individually or within a team environment for hire.</p><p>90-day probation period prior to becoming an official member of our team.</p><p>Duties Include:</p><p>*Patrolling facility grounds while maintaining a heightened state of awareness; ensuring entry points (both foot and vehicle) are secured and free from any security risks.<br />*Maintain a clean and hygienic workspace.<br />*Assist clients, staff, and guests as needed.<br />*Provide traffic control as needed.<br />*Prepare electronic time card reports.<br />*Gather, Analyze, Interpret and Disseminate incoming intelligence from various sources.</p><p>To be considered, you must meet these minimum qualifications:</p><p>*Be at least 21 years of age or older.</p><p>*Physically Fit</p><p>*Be available for work between from the hours of 9a-10p.</p><p>*Have a valid guard license with the Bureau of Security and Investigations (BSIS.CA.GOV).</p><p>*Must be able to see, hear, speak, and write clearly in English in order to communicate effectively with employees and/or other customers. Bilingual is a plus.</p><p>*Must have your own vehicle or a means of transportation that will not negatively interfere with arriving at the site on-time. Vehicle must be in good condition.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Employee discount</li><li>Professional development assistance</li><li>Retirement plan</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 2 years (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"ArmorTech Security","logoUrl":"/logos/armortech-security-27298393cdbd4ad49fd423baeaa6d01a.jpeg"},"location":{"country":"United States","address":"Palm Springs, CA 92264","city":"Palm Springs","stateProvince":"CA"},"frontendLink":"/job-posting/armortech-security/unarmed-guest-services-officer-cannabis-facility-1700/ee8276a7db6aa7dc439f1f5300a2bb71","title":"Unarmed Guest Services Officer | Cannabis Facility $17.00","category":"Professional, Scientific, and Technical Services","hash":"ee8276a7db6aa7dc439f1f5300a2bb71","postingUrl":"https://www.indeed.com/job/unarmed-guest-services-officer-|-cannabis-facility-1700-04ac7c17008621a8"},{"salaries":[{"salaryStart":"$25k","salaryEnd":"$38k","currency":"US","source":"Glassdoor","position":"Sales Associate/Cashier","type":"per year","url":"https://www.glassdoor.com/Salaries/yonkers-sales-associate-cashier-salary-SRCH_IL.0,7_IC1132473_KO8,31.htm"}],"employmentType":"Full-time","function":["Retail"],"postedOn":"18 days ago","description":"<div><p>We are seeking team members to be a part of an exciting group of individuals dedicated to customer service, education, and consumer satisfaction We are building a great culture encompassed by support for each other, consistent training to keep you up to date with the latest compliance and industry trends, and healthcare benefits that rival the best in the industry. Join us</p><p>Position Summary: Guest Services Associate works and manages POS stations to sell medical and recreational products.</p><p><b>Responsibilities:</b></p><p>• Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;</p><p>• Correctly weigh, package, and label cannabis products, as required;</p><p>• Educate customers on the safe use of their selected cannabis products;</p><p>• Check customers' identification documents to verify that they are of legal age;</p><p>• Process customers' payments using the dispensary / retail's POS system;</p><p>• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;</p><p>• Ensure the dispensary is clean and well-organized at all times;</p><p>• Take inventory of cannabis products and ensure that the sales floor is adequately stocked.</p><p>• Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.</p><p>JOB REQUIREMENTS &amp; QUALIFICATIONS</p><p>Minimum Education: High School Diploma or GED</p><p>Preferred Education: N/A</p><p><b>Minimum Experience:</b></p><p>• 3+ years of customer facing experience in the Retail or Hospitality Industries.</p><p>• Comfortable working with computers, preferably retail POS systems.</p><p>• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.</p><p><b>Preferred Experience:</b></p><p>• Ideal candidate will have at least 3+ years of working in a cannabis retail capacity and have knowledge of different cannabis strains.</p><p>• Ability to speak more than one language (preferably Spanish).</p><p><b>Soft Skills :</b></p><p>• Excellent communication &amp; organizational skills and strong analytical and PC skills.</p><p>• Strong communication skills and the ability to listen well and communicate effectively orally and in writing with various audiences.</p><p>• Great attitude with attention to detail</p><p>• Unquestioned integrity</p><p>• High energy with a desire to work in a team-oriented, fast-paced environment</p><p>Physical</p><p>R egularly required to perform grasping, talking, hearing, seeing and repetitive motions. Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to lift to 50 pounds regularly and carry it up to 90 feet (or deposit into dumpster or trash compactor). Employee must be able to fit and kneel in small spaces to clean, for example, restroom stalls and other tight areas.</p><p>Hours &amp; Conditions</p><p>Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands of the Facility. On a regular and recurring basis, the employee must alternate between contaminated/dirty environments to clean. Strong odors may be encountered. Work is generally conducted in heated and air-conditioned areas; however, employees may have to go outside to assist with curbside delivery in all types of inclement weather.</p><p>Other</p><p>Authorization to work in the United States, or the ability to obtain the same.</p><p>Must obtain a State Agent Card.</p><p>Must be a minimum of 21 years of age.</p><p>Must be and remain compliant with any and all legal or company regulations for working in the industry.</p><p>Must pass all required background checks</p></div>","company":{"companyType":"Private/Startup","name":"Green Meadows Farms","logoUrl":"/logos/green-meadows-farm-llc-e77ab75d758310c89c195176394ee69a.png"},"location":{"country":"United States","address":"Southbridge, MA, USA","city":"Southbridge","stateProvince":"MA"},"frontendLink":"/job-posting/green-meadows-farms/guest-services-associates-retail/3b69e7ee0a58817e8ffe2e86c6f904e3","title":"Guest Services Associates (Retail)","category":"Agriculture & Farming","hash":"3b69e7ee0a58817e8ffe2e86c6f904e3","postingUrl":"https://us.bebee.com/job/20211003-93a80146592fdb45789655918909abe0","salary":"$25k - $38k"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"13 days ago","description":"<div><p>MUST BE 21 to apply</p><p><b>About us:</b></p><p>AMV Holdings, LLC is part of the vapor and e-cigarette industry. Our company manages over 100 retail locations across the United States. Our brands include KURE, Madvapes, Alohma, and MAXX Electronic Cigarettes. We are committed to providing customer service excellence and strive to be among the best in the industry.</p><p><b>Job Description:</b></p><p>AMV Holdings, LLC is seeking a Retail Sales Associate to become an integral part of our team! You will be responsible for making recommendations, selling products, and providing product knowledge to our guests.</p><p><b>Responsibilities:</b></p><p>• Welcome and identify customer needs</p><p>• Explain products and services to customers</p><p>• Monitor inventory to ensure the product is in stock</p><p>• Operate POS system and cash drawer in order to process transactions; handle money, prepare deposits, and count drawer down each day</p><p>• Investigate and resolve customer complaints</p><p>• Perform daily cleaning to ensure the store remains appealing and welcoming</p><p><b>Qualifications:</b></p><p>• Previous experience in sales, customer service, or other related fields</p><p>• Ability to thrive in a fast-paced environment</p><p>• Ability to build rapport with customers</p><p>• Excellent written and verbal communication skills</p><p>• Strong negotiation skills</p><p>• Knowledge of basic cash handling procedures</p><p>• Basic Math Skills</p><p>Job Types: Full-time, Part-time</p><p>Pay: $10.00 - $10.50 per hour</p><p><b>Supplemental Pay:</b></p><p>• Commission pay</p><p><b>Education:</b></p><p>• High school or equivalent (Preferred)</p><p><b>Experience:</b></p><p>• Customer Service: 1 year (Preferred)</p><p>• vaping: 1 year (Preferred)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p><p>Work Location: One location</p></div>","company":{"website":"alohma.com","name":"AMV Holdings, LLC"},"location":{"country":"United States","address":"Columbia, SC, USA","city":"Columbia","stateProvince":"SC"},"frontendLink":"/job-posting/amv-holdings-llc/kure-cbd-vape-guest-consultant/4d28bacebd7d8ccf7e1b1d48c6a2a645","title":"KURE CBD + Vape Guest Consultant","category":"Retail","hash":"4d28bacebd7d8ccf7e1b1d48c6a2a645","postingUrl":"https://www.salary.com/job/amv-holdings-llc/kure-cbd-vape-guest-consultant/09b2808b-fdbc-4bdd-b785-6daaea476e91"},{"employmentType":"Full-time, Contract","function":["Customer Service"],"postedOn":"8 hours ago","description":"<div><p><b>Title: Customer Service Representative</b></p><p><b>Overview: </b></p><p><b>Primetiming is a licensed medical and recreational cannabis delivery service in Sacramento.</b></p><p><b>We are currently seeking professional and aspiring employees to join the family. we strive to consistently deliver an above and beyond customer experience through our more than exceptional customer service practices, combined with state-of-the-art applications and procedures.</b></p><p><b>If you are an energized and engaged self-starter looking for an opportunity to excel and grow within an exciting company, we’d like to meet you. </b></p><ul><li><b>Cannabis experience is preferred by not required.</b></li><li><b>Must have a strong desire to grow professionally and personally</b></li><li><b>Make timely deliveries to patients as assigned</b></li></ul><p><b>Key Responsibilities: Key Attributes Necessary for Success: </b></p><ul><li><b>Evaluate customer needs</b></li></ul><ul><li><b>Technically proficient with CRM systems</b></li></ul><ul><li><b>Excellent interpersonal skills</b></li></ul><ul><li><b>Excellent verbal and written communications skills</b></li></ul><ul><li><b>Must always strive to exceed expectations</b></li></ul><ul><li><b>Positive, goal-oriented demeanor</b></li></ul><ul><li><b>A true team player willing to roll up your sleeves and do what needs to be done to succeed</b></li></ul><ul><li><b>Ability to work autonomously and take ownership</b></li></ul><ul><li><b>Able to create, maintain and build professional relationships and rapport</b></li></ul><p><b>Example of Duties (This list may not include all of the duties assigned): </b></p><ul><li><b>Process and deliver customer orders.</b></li><li><b>Verify identity, take cash payments, make an accurate change, capture signatures and other related customer information.</b></li><li><b>Ability to use simple arithmetic for cash handling </b></li><li><b>Provide exceptional customer service by phone, text and most importantly at the time of delivery.</b></li><li><b>Ensure customers' concerns and/or questions are solved and answered promptly and efficiently.</b></li><li><b>Communicate customer requests and/or problems to a manager when needed.</b></li><li><b>Obey all traffic laws and operate vehicles in a safe and efficient manner.</b></li><li><b>Driving safe and responsibly at ALL times</b></li><li><b>Making safe, secure and compliant deliveries to patient’s homes</b></li><li><b>Maintain a positive work environment conducive to trust, loyalty, and respect.</b></li><li><b>Maintain the strictest confidentiality in compliance with HIPAA guidelines to ensure the protection of both the individual and businesses assets.</b></li><li><b>Perform other related work as required.</b></li><li><b>Maintaining an excellent patient experience</b></li><li><b>Adhering to company policies and procedures</b></li></ul><p><b>your car MUST be in excellent working order, clean and reliable with no major dings or damage</b></p><p><b>Performance Requirements, Knowledge, Skills and Abilities: </b></p><ul><li><b>Ability to adhere to the highest customer service standards at all times.</b></li><li><b>Ability to communicate clearly, honestly and effectively with customers and staff.</b></li><li><b>Personal knowledge of various cannabis products, to help educate customers and any potential consumers.</b></li><li><b>Ability to perceive and meet the needs of customers and staff without direction.</b></li><li><b>Strong problem solving, customer service and interpersonal skills.</b></li><li><b>Must possess a high degree of personal ownership and accountability.</b></li><li><b>Demonstrate an exceptional level of organization, patience and flexibility.</b></li><li><b>Possess a valid driver's license and current valid insurance.</b></li></ul><p><b>Typical Physical Demands: </b></p><ul><li><b>Work may require prolonged driving, sitting, standing, some bending, stooping and stretching.</b></li><li><b>Requires hand-eye coordination and manual dexterity sufficient to operate a motor vehicle and basic office equipment.</b></li><li><b>Requires normal range of hearing.</b></li><li><b>Requires healthy vision (aided or unaided) sufficient for safe driving with the ability to see color and adjust focus.</b></li></ul><p><b>Typical Working Conditions: </b></p><ul><li><b>Work is performed in a retail location, warehouse, in a motor vehicle and in public or at the homes of delivery customers.</b></li></ul><p><b>Minimum Qualifications</b></p><ul><li><b>MUST be 21 or older to work in the cannabis industry with valid driver’s license.</b></li><li><b>MUST pass a Live Scan fingerprint background check (requirement of cannabis industry)</b></li></ul><p>*</p><p><b>Preferred Qualifications</b></p><ul><li><b>2 years of vocational and or accredited college courses recommended</b></li><li><b>Willing to work weekends</b></li><li><b>2+ years’ experience in logistics, sales, management and or operations recommended</b></li><li><b>Understanding of cannabis, medicine, sales, marketing, team-building...</b></li><li><b>Excellent customer service, communication, dependability.</b></li><li><b>Strong multi-tasking ability, problem-solving, creating efficient processes</b></li><li><b>Excellent organization and time-management skills</b></li><li><b>Passionate and enthusiastic about cannabis, sales, education, marketing and relationships</b></li><li><b>Strong interpersonal skills and customer service background preferred</b></li><li><b>Student mentality with a hunger for continual growth and challenges</b></li><li><b>Works well with others, is a team-player, cool under pressure and makes it happen</b></li></ul><ul><li><b>At least 6 months of related experience and/or training utilizing strong customer service skills; or equivalent combination of education and experience. Must have experience working in a fast-paced work environment. Must have strong attention to detail and exceptional customer service skills</b></li><li><b>Proficiency in Microsoft Office and Google Platforms, basic data entry. Metric experience a plus</b></li><li><b>Must be able to effectively communicate in English, both verbally and written</b></li></ul><p><b>Driver requirements: </b></p><p>· <b>Excellent Driving Record (Minimum No Moving Violations for Last 3 Years)</b></p><ul><li><b>Minimum 21 years of age</b></li></ul><p>·</p><p><b>Compensation &amp; Benefits: </b></p><p>· <b>Competitive wages</b></p><p>· <b>Workplace perks such as coffee, snacks, employee discounts from dispensary.</b></p><p><b>Please include your social media handles; LinkedIn, Instagram, Facebook, twitter.</b></p><p><b><i>All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.</i></b></p><p><b>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</b></p><p>Job Types: Full-time, Contract</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Primetiming"},"location":{"country":"United States","address":"Sacramento, CA","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/primetiming/csr-customer-service-representative/1d99faf7ee279efb31f885ba0f467c47","title":"CSR - Customer Service Representative","category":"Retail","hash":"1d99faf7ee279efb31f885ba0f467c47","postingUrl":"https://www.indeed.com/job/csr-customer-service-representative-d4baf2868cf30c84"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"8 hours ago","description":"<div><p><b>Title: Customer Service Representative -Cannabis Delivery Dispatcher</b></p><p><b>Overview: </b></p><p><b>Primetiming is a licensed medical and recreational cannabis delivery service in Sacramento.</b></p><p><b>We are currently seeking professional and aspiring employees to join the family. we strive to consistently deliver an above and beyond customer experience through our more than exceptional customer service practices, combined with state-of-the-art applications and procedures.</b></p><p><b>If you are an energized and engaged self-starter looking for an opportunity to excel and grow within an exciting company, we’d like to meet you.</b></p><ul><li><b>Cannabis experience is required.</b></li><li><b>Must have a strong desire to grow professionally and personally</b></li><li><b>Make timely order taking and order assignment to drivers.</b></li></ul><p><b>Key Responsibilities: Key Attributes Necessary for Success: </b></p><ul><li><b>Evaluate customer needs</b></li></ul><ul><li><b>Technically proficient with CRM systems</b></li></ul><ul><li><b>Excellent interpersonal skills</b></li></ul><ul><li><b>Excellent verbal and written communications skills</b></li></ul><ul><li><b>Must always strive to exceed expectations</b></li></ul><ul><li><b>Positive, goal-oriented demeanor</b></li></ul><ul><li><b>A true team player willing to roll up your sleeves and do what needs to be done to succeed</b></li></ul><ul><li><b>Ability to work autonomously and take ownership</b></li></ul><ul><li><b>Able to create, maintain and build professional relationships and rapport</b></li></ul><p><b>Example of Duties (This list may not include all of the duties assigned): </b></p><ul><li><b>Process customer orders.</b></li><li><b>Verify identity, make an accurate order and or make accurate order change, capture customer information into point of sale and other related customer information.</b></li><li><b>Ability to use simple arithmetic </b></li><li><b>Provide exceptional customer service by phone, text and computer</b></li><li><b>Ensure customers' concerns and/or questions are solved and answered promptly and efficiently.</b></li><li><b>Communicate customer requests and/or problems to a manager when needed.</b></li><li><b>Maintain the strictest confidentiality in compliance with HIPAA guidelines to ensure the protection of both the individual and businesses assets.</b></li><li><b>Perform other related work as required.</b></li><li><b>Maintaining an excellent patient experience</b></li><li><b>Adhering to company policies and procedures</b></li></ul><p><b>Performance Requirements, Knowledge, Skills and Abilities: </b></p><ul><li><b>Ability to adhere to the highest customer service standards at all times.</b></li><li><b>Ability to communicate clearly, honestly and effectively with customers and staff.</b></li><li><b>Personal knowledge of various cannabis products, to help educate customers and any potential consumers.</b></li><li><b>Ability to perceive and meet the needs of customers and staff without direction.</b></li><li><b>Strong problem solving, customer service and interpersonal skills.</b></li><li><b>Must possess a high degree of personal ownership and accountability.</b></li><li><b>Demonstrate an exceptional level of organization, patience and flexibility.</b></li></ul><p><b>Typical Physical Demands: </b></p><ul><li><b>Work may require prolonged sitting, standing, some bending, stooping and stretching.</b></li><li><b>Requires hand-eye coordination and manual dexterity sufficient to operate a motor vehicle and basic office equipment.</b></li><li><b>Requires normal range of hearing.</b></li></ul><p><b>Typical Working Conditions: </b></p><ul><li><b>Work is performed in a retail location, warehouse. climate controlled.</b></li></ul><p><b>Minimum Qualifications</b></p><ul><li><b>MUST be 21 or older to work in the cannabis industry with valid driver’s license.</b></li><li><b>MUST pass a Live Scan fingerprint background check (requirement of cannabis industry)</b></li><li><b>MUST have a clean background.</b></li></ul><p><b>Preferred Qualifications</b></p><ul><li><b>2 years of vocational and or accredited college courses recommended</b></li><li><b>Willing to work weekends</b></li><li><b>2+ years’ experience in logistics, sales, management and or operations recommended</b></li><li><b>Understanding of cannabis, medicine, sales, marketing, team-building...</b></li><li><b>Excellent customer service, communication, dependability.</b></li><li><b>Strong multi-tasking ability, problem-solving, creating efficient processes</b></li><li><b>Excellent organization and time-management skills</b></li><li><b>Passionate and enthusiastic about cannabis, sales, education, marketing and relationships</b></li><li><b>Strong interpersonal skills and customer service background preferred</b></li><li><b>Student mentality with a hunger for continual growth and challenges</b></li><li><b>Works well with others, is a team-player, cool under pressure and makes it happen</b></li></ul><ul><li><b>At least 6 months of related experience and/or training utilizing strong customer service skills; or equivalent combination of education and experience. Must have experience working in a fast-paced work environment. Must have strong attention to detail and exceptional customer service skills</b></li><li><b>Proficiency in Microsoft Office and Google Platforms, basic data entry. Metric experience a plus</b></li><li><b>Must be able to effectively communicate in English, both verbally and written</b></li></ul><p><b>Driver requirements: </b></p><ul><li><b>Minimum 21 years of age</b></li></ul><p><b>Compensation &amp; Benefits: </b></p><p>· <b>Competitive wages</b></p><p>· <b>Workplace perks such as coffee, snacks, employee discounts from dispensary.</b></p><p><b>Please include your social media handles; LinkedIn, Instagram, Facebook, twitter.</b></p><p><b><i>All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.</i></b></p><p><b>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</b></p><p>Job Type: Part-time</p><p>Pay: $12.25 - $15.00 per hour</p><p>Job Types: Full-time, Part-time, Contract</p><p>Pay: $15.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>Dispatching: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Primetiming"},"location":{"country":"United States","address":"Sacramento, CA 95811","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/primetiming/dispatcher-customer-service/99414ff88713ad7b4f16976777ca9e6c","title":"Dispatcher/Customer Service","category":"Retail","hash":"99414ff88713ad7b4f16976777ca9e6c","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-9c470cfa4c6f98bf"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"13 days ago","description":"<div><p>The Madrones Position Description:</p><p>Cannabis Expert/Sales Associate &amp; Guest Services</p><p>Position Summary</p><p>The Cannabis Expert is the face of The Bohemian Chemist Retail location, helping guests to understand cannabis products and how they can use it to enhance their life/vacation experience. The Cannabis Expert takes initiative to educate guests regarding cannabis products and their specific benefits. They are empowered to sample and evaluate new products/merchandise and offer recommendations for additional business opportunities.</p><p>Roles and Responsibilities</p><p>1. Serve as primary contact for the Bohemian Chemist Retail Shop. These duties include but are not limited to a. Actively listening to guest questions about product. b. Comprehensive knowledge of cannabis products, cultivars, and methods of administration. c. Complete knowledge of all Bohemian Chemist products and Sugar Hill Farm. d. Participating in Cannabis Education for products and new science. e. Thorough understanding of all SOPs related to retail shop. f. Review/Reconciliation of inventory in both Posabit and Metrc. g. Receiving merchandise per SOP. h. Tracking/filing all Metrc Tags, product manifests and COAs per SOP. i. Monitoring online orders from Weedmaps and keeping website up to date. j. Collaborating with owners to determine merchandise for sale and communicating re-orders. k. Stocking products in appropriate areas for sale and ensuring merchandise is displayed correctly. l. Completing Security Guard Training and keeping license active. m. Understanding of security camera footage and ability to access it if requested. n. Light cleaning and general shop maintenance.</p><p>2. Monitoring Hotel and Front Desk. These duties include but are not limited to a. Actively listening to guest questions/comments/complaints and responding. b. Processing check-ins and check-outs per property guidelines. c. Answering and checking messages on Front Desk/Shop line on specific days. d. Selling accommodations to guests who are same day walk-ins. e. Keeping track of changes in room status on the property (late check-ins/outs, room changes). f. Managing access to technological devices and provide basic troubleshooting for DISH and internet. g. Basic knowledge of THINKRESERVATIONS Booking Engine System. h. Comprehensive Knowledge of Madrones and Brambles properties. i. Assistance with set-up and clean-up for weddings and retreats as needed.</p><p>3. Manufacturing and Distribution. a. Thorough understanding of all SOPs related to manufacturing and distribution for Dos Zapatos. b. Manufacturing of all cannabis products including 1/8th, 1/2s, mini pre-rolls and pre-rolls. c. Assembly and finalization of palettes for Nabis.</p><p>4. Offering coverage for Sun &amp; Cricket Gift Shop. These duties include but are not limited to a. Selling merchandise to guests in Clover. b. Opening/Closing register and completing mid-day hand-off.</p><p>Required Skills</p><ul><li>Customer Service Orientation</li></ul><ul><li>Competency with communication devices including email, appropriate phone etiquette and texting.</li></ul><ul><li>Competency with computers and other technological devices.</li></ul><ul><li>Basic arithmetic computation for making change/counting change drawers, etc.</li></ul><ul><li>Applied reading in order to complete trainings necessary for role.</li></ul><ul><li>Ability to multi-task and re-focus attention quickly as situation demands.</li></ul><p>Qualifications</p><ul><li>Interest and understanding of cannabis and cannabis industry</li></ul><ul><li>Stress-Tolerance</li></ul><ul><li>Problem-Solving</li></ul><ul><li>Adaptability/Flexibility</li></ul><ul><li>Dependability</li></ul><ul><li>Initiative</li></ul><ul><li>Positive Demeanor</li></ul><ul><li>Time Management</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Supplemental Pay:</p><ul><li>Commission pay</li><li>Tips</li></ul><p>COVID-19 considerations:<br />Candidates will be required to wear a mask during work hours and regularly use sanitizer. Vaccination status will be asked.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"The Madrones"},"location":{"country":"United States","address":"Philo, CA 95466","city":"Philo","stateProvince":"CA"},"frontendLink":"/job-posting/the-madrones/cannabis-expert-sales-associate-and-guest-services/3e3c63caee9b411646ac26a24fb00dc8","title":"Cannabis Expert/Sales Associate and Guest Services","category":"Professional, Scientific, and Technical Services","hash":"3e3c63caee9b411646ac26a24fb00dc8","postingUrl":"https://www.indeed.com/job/cannabis-expertsales-associate-and-guest-services-0c7659b277fa473c"},{"employmentType":"Part-time","function":["Customer Service"],"postedOn":"9 days ago","description":"<div><p>ArmorTech Security is seeking qualified and licensed Security officers for a state legal dispensary located in Vista, CA.You must have a friendly/ professional demeanor, exquisite hygiene, and demonstrate the ability to work well either individually or within a team environment for hire.90-day probation period prior to becoming an official member of our team.</p><p>This position requires an availability to work between either 9:00am to 5:00pm and 5:00pm to 10:00pm.</p><p>Please do not apply if you are unable work either shift.</p><p>Duties Include:*Patrolling facility grounds while maintaining a heightened state of awareness; ensuring entry points (both foot and vehicle) are secured and free from any security risks.</p><p>• Assist clients, staff, and guests as needed.</p><p>• Provide traffic control as needed.</p><p>• Prepare electronic time card reports.</p><p>• Gather, Analyze, Interpret and Disseminate information from various sources.</p><p>This position requires an availability to work between either 9:00am to 5:00pm and 5:00pm to 10:00pm.</p><p>Please do not apply if you are unable work either shift.</p><p>To be considered, you must meet these minimum qualifications:*Be at least 21 years of age or older.</p><p>• Be capable of wearing a face covering for the entire length of a shift (with the exception of lunch and rest breaks).</p><p>• Have a valid guard license with the Bureau of Security and Investigations (BSIS.CA.GOV).</p><p>• Must have your own vehicle or a means of transportation that will not negatively interfere with arriving at the site on-time.</p><p>Vehicle must be in good condition.</p><p>Job Type: Part-timePay: $18.00 per hourBenefits:Employee assistance programEmployee discountProfessional development assistanceSchedule:Day shiftHolidaysNight shiftOn callWeekend availabilitySupplemental Pay:TipsEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"ArmorTech Security","logoUrl":"/logos/armortech-security-27298393cdbd4ad49fd423baeaa6d01a.jpeg"},"location":{"country":"United States","address":"Vista, CA, USA","city":"Vista","stateProvince":"CA"},"frontendLink":"/job-posting/armortech-security/part-time-unarmed-guest-services-officer-cannabis-facility-1800/4f19007700b611590c4864b6d7cc419f","title":"Part Time Unarmed Guest Services Officer | Cannabis Facility $18.00","category":"Professional, Scientific, and Technical Services","hash":"4f19007700b611590c4864b6d7cc419f","postingUrl":"https://jobsnearme.ai/jobs/part-time-unarmed-guest-services-officer-cannabis-facility-18-00_5e2fd763968bc6f8_0_0"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"9 days ago","description":"<div><p><b>Company Introduction:</b></p><p>A pioneer in the cannabis industry and in operation for over 10 years, The Purple Lotus is responsible for creating many of the best practices used in the cannabis industry today. The Purple Lotus story started in 2010, when our founders, cannabis patients, became frustrated with the lack of Customer service and variety of options available at the dispensaries they visited and decided to open a modest operation in San Jose. In 2010, shortly after opening for business in a 600 ft2 medical office with $1000 worth of cannabis flower and their home made “Pot Brownies,” Purple Lotus gained national recognition by winning a medal at the first ever High Times Cannabis Cup in the US.</p><p>Over our many years of operation, we have become known for exceptional Customer service, dedication to patients and community involvement. Purple Lotus’ journey then included an office space at on Lundy Ave and a location at 903 Commercial St, very close to our current state of the art cannabis retail and cultivation facility at 752 Commercial St.</p><p><b>While Purple Lotus has served over 3,000,000 people since then, we have never forgotten the principles we were founded on. We stay humble, display excellence and exude resiliency. Our commitment to providing the highest quality cannabis for all budgets and passion for providing the most satisfying Customer experience has only strengthened through the years. We are dedicated to ensuring that every Customer who purchases cannabis from us feels wonderful about their purchase and that the experience of us providing the cannabis to them is an experience that ensures we help to make their day and world better. We are Customer obsessed, we care about and love our Customers, so they always come first.Overview:</b></p><p>The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p><p>To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</p><p><b>Skills:</b></p><p>• Strong inter-personal and communication skills</p><p>• Strong attention to detail a must</p><p>• Organizational Skills</p><p>• Networking Savvy</p><p>• Understanding of what makes an event “successful”</p><p>• Creative flair for effective design and development of an event</p><p>• Dedication to Customer Service</p><p>• Motivation for Sales</p><p><b>Benefits:</b></p><p>• Health insurance</p><p>• Dental insurance</p><p>• Vision insurance</p><p>• Paid time off</p><p>• Flexible schedule</p><p><b>Schedule:</b></p><p>• Monday to Friday</p><p>• Weekends required</p><p>• Holidays required</p><p>• Day shift</p><p>• Night shift</p><p>• 8 hour shift</p><p><b>Requirements:</b></p><p>• High School Diploma or equivalent</p><p>• Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</p><p>• Excellent customer service skills</p><p>• Knowledge and adherence to the policies, procedures and goals of the Lotus Way</p><p>• Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</p><p>• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</p><p>• Understanding of company products, services, and policies.</p><p>• Proficiency with computers, especially with CRM software, and strong typing skills.</p><p>• Ability to ask prying questions and diffuse tense situations.</p><p>• Strong time management and decision making skills.</p><p>• Adaptability and accountability.</p><p>• Fluency in multiple languages may be desired.</p><p><b>Pay &amp; Compensation:</b></p><p>• Hourly pay</p><p><b>Additional Compensation:</b></p><p>• Bonuses</p><p>• Store Discounts</p><p><b>Customer Service Representative Job Duties:</b></p><p>• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</p><p>• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</p><p>• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</p><p>• Building lasting relationships with clients and other call center team members based on trust and reliability.</p><p>• Utilizing software, databases, scripts, and tools appropriately.</p><p>• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</p><p>• Making sales or recommendations for products or services that may better suit client needs.</p><p>• Taking part in training and other learning opportunities to expand knowledge of company and position.</p><p>• Adhering to all company policies and procedures.</p><p>• Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</p><p>• Ability to handle fast paced environment while providing superior customer service</p></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/5b0d3ed161f2479c5e13e67182a6b120","title":"Call Center Representative","category":"Agriculture & Farming","hash":"5b0d3ed161f2479c5e13e67182a6b120","postingUrl":"https://tarta.ai/j/iFkhdHwBPV406l6XBT9J-call-center-representative-at-purple-lotus-nwhs-co-inc"},{"employmentType":"Full-time","function":["Customer Service","Retail"],"postedOn":"2 days ago","description":"<div><p>Front Desk duties include greeting customers, verifying ages/medical status, answering cannabis related questions, cleaning, setting up and breaking down the retail area each day. Currently, we have Budtenders and Front Desk Receptionist positions available. If this is you, and you're a people person with a great personality, then we would love to meet you soon.</p></div>","company":{"companyType":"Private/Growth","name":"F Street Dispensary","logoUrl":"/logos/f-street-dispensary-cc364dddb811d72a904f43ee4b112c1a.jpeg"},"location":{"country":"United States","address":"Davis, CA, USA","city":"Davis","stateProvince":"CA"},"frontendLink":"/job-posting/f-street-dispensary/budtender-front-desk-position/1ccb83df7a0ab1bb6105ab1ae3e9351a","title":"Budtender/Front Desk Position","category":"Retail","hash":"1ccb83df7a0ab1bb6105ab1ae3e9351a","postingUrl":"https://www.sunhired.com/2021/10/19/budtender-front-desk-position-f-street-dispensary-8b2ab2fc90b4dc0d/"},{"employmentType":"Part-time","function":["Retail","Customer Service"],"postedOn":"3 days ago","description":"<div><p>Looking for a front desk superstar for a small SW dispensary.</p><p>Must be well put together since you are the first person people meet upon entering the store.</p><p>Skills needed: Microsoft word, Adobe, able to trouble shoot on the computer, ability to learn our POS as you will be responsible for putting new items in the system, ordering of glass products for the shop, photoshop, social media posting, answer phones and sometimes help on the retail floor if needed.</p><p>Cannabis knowledge would be great, but not mandatory if you are willing to learn!</p><p>An OLCC marijuana handlers permit is required.</p><p>Please have a valid drivers license and relaible transportation.</p><p>Job Type: Part-timePay: $14.00 - $15.00 per hourBenefits:Employee discountFlexible scheduleRetirement planSchedule:Monday to FridayEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location:One locationWork Remotely:NoWork Location: One location</p></div>","company":{"companyType":"Private/Startup","name":"Green Goddess Remedies","logoUrl":"/logos/green-goddess-remedies-d45a0b4f5178ff4c8a738aadcc3ea867.png"},"location":{"country":"United States","address":"Portland, OR, USA","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/green-goddess-remedies/secretary-front-desk-for-dispensary/a8673e95ac503ce54d392f95af953961","title":"Secretary/Front Desk for Dispensary","category":"Medical & Healthcare","hash":"a8673e95ac503ce54d392f95af953961","postingUrl":"https://jobzhq.com/jobs/secretary-front-desk-for-dispensary_9177fb444b0f24a3_0_0"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Enerhealth Botanicals is a growing health food and dietary supplement company founded in 2005. We manufacture and sell products that promote a holistic health approach including herbal supplements, hemp extracts and superfoods.</p><p>Enerhealth is seeking a Customer Service Representative to join our team!</p><p>Job Responsibilities:</p><p>· Professionally answer and respond promptly to incoming inquiries from customers.</p><p>· Familiarizing yourself with essential details of our products and services.</p><p>· Educate customers on products and assist with their purchasing decisions. This will include asking questions to help identify the customer’s needs.</p><p>· Place new orders accurately.</p><p>· Provide customer support in solving problems.</p><p>· Effective communication with other departments.</p><p>· Other duties as assigned.</p><p>Qualifications:</p><p>· Enjoys helping and interacting with other people; always friendly and courteous.</p><p>· Pleasant and upbeat professional, positive demeanor.</p><p>· Possesses critical thinking and issue resolving skills.</p><p>· Sales oriented.</p><p>· Flexible to changing duties with work demands.</p><p>· Ability to multi-task</p><p>· Detailed and organized.</p><p>Requirements:</p><p>· High School Diploma.</p><p>· Quick learner.</p><p>· Self-starter with a strong work ethic.</p><p>· Strong written and verbal communication skills.</p><p>· Ability to handle multiple priorities.</p><p>· Detail oriented, organized, and thorough.</p><p>· Working knowledge of Microsoft Office.</p><p>Hours are Monday through Friday 9am-5pm.</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $15.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li><li>Paid training</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>No nights</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Enerhealth Botanicals","logoUrl":"/logos/enerhealth-botanicals-d1ced252e50d71edc5a2c0483a965a71.png"},"location":{"country":"United States","address":"Longmont, CO 80504","city":"Longmont","stateProvince":"CO"},"frontendLink":"/job-posting/enerhealth-botanicals/customer-service-representative/384f3398e5b0dc8a0eb1fb1a4a557b20","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"384f3398e5b0dc8a0eb1fb1a4a557b20","postingUrl":"https://www.indeed.com/job/customer-service-representative-4a8486a7b21ebdec"},{"function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p></p><div><div><div><div><div><p>Reports to: Retail Store Manager</p><p>Summary of Position:</p><p>Th primary function of Reception is to aid in the customer experience by greeting patients in a timely and welcoming manner.</p><p>Front Desk/Reception Primary Duties and Responsibilites:</p><p>**Duties may vary depending on workload, staffing levels and direction from management**</p><ul><li>Responsible for greeting patients upon arrival and performing initial check in</li><li>Assists new patients with questions and required forms</li><li>Provides existing patients with doctor's referrals and notary assistance for change of caregiver forms</li><li>Updates patient information in MJF; data entry, scanning, mailing and faxing CDPHE/MMED forms</li><li>Answers incoming phone calls and voice messages</li><li>Responsible for filing admin/patient paperwork and maintaining an organized file system</li><li>Assists Manager and Budtenders with various tasks upon request which may include product labeling, bud bar display upkeep and pre-roll creation</li><li>Reception may be asked to prep phone orders or an order for the next patient in the bud room</li><li>Upon product delivery, assist managers with Transportation Manifests and/or the counting of products</li><li>Responsible for checking personal in-box for tasks as well as Memo Board for new staff updates</li><li>Updates white board which may include staff favorites or running specials</li><li>Responsible for the daily upkeep of the office, waiting room, employee lounge, bud room and storage room</li><li>Cleans and sterilizes chop sticks, trimmers, scales and jars</li></ul><br /><p></p><p></p><p>Requirements</p><br /><p></p><ul><li>Must be licensed by the State of Colorado Medical Marijuana Enforcement Division</li><li>Must have friendly, out-going, positive attitude</li><li>Basic computer skills; Excel, Word, Scanning and Uploading documents</li><li>Organizational Skills</li><li>Outstanding Customer Service</li><li>Excellent Communication Skills</li><li>Budtender experience is a plus</li><li>Market Awareness</li></ul><br /><p></p><p>GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits</p></div></div></div></div></div><p></p><br /><p>copy of your resume to <b>[email protected]</b></p></div>","company":{"companyType":"Public/Growth","name":"Green Man Cannabis","logoUrl":"/logos/green-man-cannabis-395cb74374d9df2f45a162aab51a3c96.jpeg"},"location":{"country":"United States","address":"Denver, CO 80204","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/green-man-cannabis/front-desk-reception/234653d2128a097e7b4e433003b88dd5","title":"FRONT DESK / RECEPTION","category":"Medical & Healthcare","hash":"234653d2128a097e7b4e433003b88dd5","postingUrl":"https://www.indeed.com/job/front-desk-reception-d8ca86065f786297"},{"employmentType":"Full-time &amp; Part-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>Looking to add a full time and part time retail associate to the team that is great in sales for our Liquor &amp; Smoke Shop.</p><p>Only apply if you are over the age of 21 and have general experience in this field. <b>MUST BE 21+ TO APPLY.</b></p><p>Requirements:</p><ul><li>Great customer service &amp; people skills a must</li></ul><ul><li>High energy, positive attitude &amp; demeanor</li></ul><ul><li>Punctual and reliable</li></ul><ul><li>1 year retail and POS experience preferred</li></ul><ul><li>CBD, Vape &amp; Accessories, Tobacco &amp; Accessories and Cannabis Accessories knowledge is a plus</li></ul><p>Job Duties:</p><ul><li>Customer service; Greeting customers</li></ul><ul><li>Responding to questions</li></ul><ul><li>Improving engagement with merchandise and providing outstanding customer service</li></ul><ul><li>General cleaning and upkeep of the store</li></ul><ul><li>Operating cash registers, managing financial transactions, and balancing drawers.</li></ul><ul><li>Achieving established goals.</li></ul><p>***Only send your resume if you're a team player with a good attitude and have worked at your last job for at least 1 year.</p><p>Please send a resume or list of work experience, any other applicable experience/knowledge, availability and two - three business references. We must be able to verify all references by calling the direct line to the business.</p><p>looking for someone to advance to management.</p><p>Job Types: Full-time &amp; Part-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Schedule:</p><ul><li>8 Hour Shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Job Type: Full-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Job Types: Full-time, Part-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"around the corner liquor and smoke"},"location":{"country":"United States","address":"Sparks, NV 89434","city":"Sparks","stateProvince":"NV"},"frontendLink":"/job-posting/around-the-corner-liquor-and-smoke/cashier-customer-service/1f4096bbbfbf7eb9435448bf9d6e0215","title":"Cashier/Customer Service","category":"Retail","hash":"1f4096bbbfbf7eb9435448bf9d6e0215","postingUrl":"https://www.indeed.com/job/cashiercustomer-service-54c5112c686ace88"},{"employmentType":"Part-time, Permanent","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Doctor Love and Hemp City Prince George is currently hiring 1 energetic and enthusiastic employee to join our already fantastic team. The shifts will be Monday to Friday 10-2 with the possibility of increase in hours and call ins when an employee calls in sick.</p><p>We are looking for someone with excellent communication skills, cash handling experience and previous customer service/sales experience.</p><p>We need someone who will act professionally when discussing personal aspects of the customers lives with no judgement.</p><p>Must be 19+ to apply with 2 previous employer references and 1 personal</p><p>Part-time hours: 20 per week</p><p>Job Types: Part-time, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />We are following all provincial mandates to keep the employees and customers safe in this time.</p><p>Experience:</p><ul><li>sales: 1 year (preferred)</li><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Prince George, BC","city":"Prince George","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/b6585b03bef88997f344f53a1bf5ce30","title":"Customer Service Representative","category":"Retail","hash":"b6585b03bef88997f344f53a1bf5ce30","postingUrl":"https://ca.indeed.com/job/customer-service-representative-f67c22e7dfcca0b5"},{"function":["Customer Service"],"postedOn":"13 days ago","description":"<div><div>Company Introduction:<br />A pioneer in the cannabis industry and in operation for over 10 years, The Purple Lotus is responsible for creating many of the best practices used in the cannabis industry today. The Purple Lotus story started in 2010, when our founders, cannabis patients, became frustrated with the lack of Customer service and variety of options available at the dispensaries they visited and decided to open a modest operation in San Jose. In 2010, shortly after opening for business in a 600 ft2 medical office with $1000 worth of cannabis flower and their home made “Pot Brownies,” Purple Lotus gained national recognition by winning a medal at the first ever High Times Cannabis Cup in the US.<br />Over our many years of operation, we have become known for exceptional Customer service, dedication to patients and community involvement. Purple Lotus’ journey then included an office space at on Lundy Ave and a location at 903 Commercial St, very close to our current state of the art cannabis retail and cultivation facility at 752 Commercial St.<br />While Purple Lotus has served over 3,000,000 people since then, we have never forgotten the principles we were founded on. We stay humble, display excellence and exude resiliency. Our commitment to providing the highest quality cannabis for all budgets and passion for providing the most satisfying Customer experience has only strengthened through the years. We are dedicated to ensuring that every Customer who purchases cannabis from us feels wonderful about their purchase and that the experience of us providing the cannabis to them is an experience that ensures we help to make their day and world better. We are Customer obsessed, we care about and love our Customers, so they always come first.Overview:<p><br />The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p><p><br />To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</p><br />Skills:<ul><br /><li>Strong inter-personal and communication skills</li><br /><li>Strong attention to detail a must</li><br /><li>Organizational Skills</li><br /><li>Networking Savvy</li><br /><li>Understanding of what makes an event “successful”</li><br /><li>Creative flair for effective design and development of an event</li><br /><li>Dedication to Customer Service</li><br /><li>Motivation for Sales</li></ul><br />Benefits:<ul><br /><li>Health insurance</li><br /><li>Dental insurance</li><br /><li>Vision insurance</li><br /><li>Paid time off</li><br /><li>Flexible schedule</li></ul><br />Schedule:<ul><br /><li>Monday to Friday</li><br /><li>Weekends required</li><br /><li>Holidays required</li><br /><li>Day shift</li><br /><li>Night shift</li><br /><li>8 hour shift</li></ul><br />Requirements:<ul><br /><li>High School Diploma or equivalent</li><br /><li>Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</li><br /><li>Excellent customer service skills</li><br /><li>Knowledge and adherence to the policies, procedures and goals of the Lotus Way</li><br /><li>Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</li><br /><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><br /><li>Understanding of company products, services, and policies.</li><br /><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><br /><li>Ability to ask prying questions and diffuse tense situations.</li><br /><li>Strong time management and decision making skills.</li><br /><li>Adaptability and accountability.</li><br /><li>Fluency in multiple languages may be desired.</li></ul><br />Pay &amp; Compensation:<ul><br /><li>Hourly pay</li></ul><p><b><br />Additional Compensation:</b></p><ul><br /><li>Bonuses</li><br /><li>Store Discounts</li></ul><br />Customer Service Representative Job Duties:<ul><br /><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><br /><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><br /><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><br /><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><br /><li>Utilizing software, databases, scripts, and tools appropriately.</li><br /><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><br /><li>Making sales or recommendations for products or services that may better suit client needs.</li><br /><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><br /><li>Adhering to all company policies and procedures.</li><br /><li>Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</li><br /><li>Ability to handle fast paced environment while providing superior customer service.</li></ul></div></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/efdfe20bf9a497eabfde20c632f64062","title":"Call Center Representative","category":"Agriculture & Farming","hash":"efdfe20bf9a497eabfde20c632f64062","postingUrl":"https://www.indeed.com/job/call-center-representative-90c3c8e0bcc46b47"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"8 days ago","description":"<div><p><b>ABOUT US</b><br />Harborside is a global leader in the cannabis movement and represents the cutting-edge of innovation in our industry. Our employees are valuable to us - we offer a highly competitive benefits package which includes medical, dental, vision, FSAs, commuter benefits, EAP and 401k. We’re currently seeking a compassionate and friendly customer service professional to join our team in SAN JOSE , CA.</p><p>CALL CENTER ASSOCIATE<br />With compassion, warmth and gentleness, our Call Center Associates assist our patients on inbound/outbound calls or through web orders. Assessing the needs of each customer, our team members provide appropriate product knowledge and exceptional service. Must accurately record all transactions for Delivery and Pick-up Sales.</p><p><b>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)</b></p><ul><li>Perform opening and closing duties.</li></ul><ul><li>Verify and register customer recommendations</li></ul><ul><li>Provide exceptional service and product knowledge</li></ul><ul><li>Place patient orders in computer system</li></ul><ul><li>Record transactions accurately</li></ul><ul><li>Address and resolve patient complaints using conflict resolution; escalate service issues in an expedient manner</li></ul><ul><li>Build patient loyalty through customer-centric, focused and positive interactions</li></ul><ul><li>Adhere to all legal standards of discussing medicine over the phone</li></ul><ul><li>Answer phones and respond to patient requests</li></ul><ul><li>Follow-up on customer inquiries not immediately resolved</li></ul><ul><li>Conduct customer satisfaction surveys for previous orders</li></ul><ul><li>Place follow up calls for newly registered customers who have not yet ordered</li></ul><ul><li>Follow up with customers to collect outstanding payments when necessary</li></ul><ul><li>Upload customer documents to Treez/ Baker/POS system</li></ul><ul><li>Track and record banned customers, referrals, etc.</li></ul><ul><li>Modify customer orders upon request and coordinate with inventory to ensure accuracy</li></ul><p>OTHER FUNCTIONS AND RESPONSIBILITIES:</p><ul><li>Recognize, document and alert the supervisor of trends in customer calls.</li></ul><ul><li>Maintain a positive, caring attitude, and treat customers/co-workers with respect and sensitivity.</li></ul><ul><li>Listen and respond to customer and coworker needs/requests appropriately and timely.</li></ul><ul><li>Maintain neatness, cleanliness and organization of the department and your workspace.</li></ul><ul><li>Maintain strict confidentiality with customer information.</li></ul><ul><li>Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors</li></ul><ul><li>Other duties and tasks as assigned by Supervisor</li></ul><ul><li>Understand, embrace and embody the mission of Harborside.</li></ul><p>PERFORMANCE REQUIREMENTS (Knowledge, Skills and Abilities):</p><ul><li>Outstanding customer service skills.</li></ul><ul><li>Knowledge of medical cannabis strains and applications, effects and routes of delivery.</li></ul><ul><li>Knowledgeable in MS Office (Word/Excel).</li></ul><ul><li>Excellent communication skills.</li></ul><ul><li>Excellent phone presence.</li></ul><ul><li>Basic computer operating skills and ability to learn software applications.</li></ul><ul><li>Basic math skills.</li></ul><p><b>GENERAL PERFORMANCE REQUIREMENTS: </b></p><ul><li>Provide excellent service.</li></ul><ul><li>Present a professional image in appearance, actions and words.</li></ul><ul><li>Demonstrate ownership, accountability, initiative and quality of work.</li></ul><ul><li>Build positive team relationships throughout your department and Harborside.</li></ul><ul><li>Work scheduled shifts.</li></ul><ul><li>Record all time worked accurately, promptly, and honestly.</li></ul><ul><li>Follow all safety policies.</li></ul><ul><li>Be a role model for the Harborside Experience.</li></ul><ul><li>Understand and practice Harborside values.</li></ul><ul><li>Demonstrate ethical behavior.</li></ul><p>WORK CONTEXT<br />PHYSICAL DEMANDS:</p><ul><li>Requires prolonged standing and some bending, stooping and stretching</li></ul><ul><li>Ability to operate a computer, POS system and other office equipment</li></ul><ul><li>Moving up to 20 pounds on occasion.</li></ul><p><b>WORKING CONDITIONS: </b></p><ul><li>Work will generally be performed inside a fast-paced medical cannabis dispensary.</li></ul><ul><li>Involves frequent phone and web contact with patients and staff.</li></ul><ul><li>Will require working varied hours/days, including nights, weekends, holidays, and/or events, on occasion.</li></ul><ul><li>May require working under an alternative workweek schedule agreement.</li></ul><p><b>EDUCATION/EXPERIENCE: </b></p><ul><li>Prior experience in administrative customer relations/customer service (1 year minimum).</li></ul><ul><li>HS diploma, GED or equivalent.</li></ul><ul><li>Experience working in the medical cannabis/health industry highly desirable.</li></ul><ul><li>Must be 21+ years old and pass a criminal background check per city regulations</li></ul><p><b>EEO STATEMENT</b><br />Harborside is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. EOE.</p><p>Location: 1365 N 10th St</p><p>USA</p><p>San Jose</p><p>CA</p><p>95112, San Jose, CA 95112</p><p>Job Type: Full-time</p><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Public/Established","name":"Harborside","logoUrl":"/logos/harborside-810c2a102b13d65f8d3f7765da5a966a.jpeg"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/harborside/call-center-associate/1ade3ab70c257a603f24cc555296792c","title":"Call Center Associate","category":"Retail","hash":"1ade3ab70c257a603f24cc555296792c","postingUrl":"https://www.indeed.com/job/call-center-associate-1eb1a8ce1c448088"},{"employmentType":"Full-time","function":["Retail","Customer Service"],"postedOn":"7 days ago","description":"<div><p>Location: Reno Junction</p><p>MUST HAVE ACTIVE DISPENSARY AGENT CARD The Intake Position is the initial first point of contact for our Dispensaries. So, you set the tone It is imperative that all patients and customers are greeted, both in-person and over-the-phone, with a positive and warm welcome.</p><p>Must have strong customer service skills, a great outgoing attitude, along with a stellar work ethic. The Intake team member is also responsible for the cleanliness of the front desk and lobby area. Budtenders are responsible for customer experience, which includes helping customers, processing the transaction, cash handling, and stellar customer service. You must possess the ability to listen well and communicate effectively with various audiences.</p><p>As a critical part of the business operation, the Budtender will have the most interaction with the store’s patrons.</p><p>Must be outgoing, passionate, and very knowledgeable on the products and cannabis. Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. RESPONSIBILITIES Provide the highest level of customer service while interacting with patients and customers on-site and over the phone by having an optimistic attitude and welcoming personality Process-in patients and customers by validating identification and enter information securely entered in our POS system Operate front desk responsibilities such as answering phones, emails, checking-in patients, and updating patient files Provide all new patients/customers with a brief explanation of services Become well-educated with all cannabis products offered and/ or be willing to learn</p><p>Must be educated on all marijuana and products offered Manage all visitor access of vendors, contractors, etc., partnered with the Store Manager or Assistant Manager Act as liaison to all departments on security needs Motivated to learn and execute new tasks during downtime All other duties as assigned SKILLS/ABILITIES REQUIRED Organization Top-notch customer service skills Close attention to detail Time management skills Excellent telephone skills Excellent communication Teamwork Powered by JazzHR</p></div>","company":{"website":"ayrwellness.com","companyType":"Public/Established","name":"AYR Wellness","logoUrl":"/logos/ayr-wellness-ba3da88b0c41e805422edfc8a9315df2.jpeg"},"location":{"country":"United States","address":"Reno Junction, CA, USA","city":"Reno Junction","stateProvince":"CA"},"frontendLink":"/job-posting/ayr-wellness/mynt-dispensary-budtender-front-desk/cec2ef73041ad751ad1ff1070f0b5896","title":"Mynt Dispensary- Budtender​/Front desk","category":"Agriculture & Farming","hash":"cec2ef73041ad751ad1ff1070f0b5896","postingUrl":"https://www.learn4good.com/jobs/california/customer_service/652750813/e/"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p><i>Customer Service Representative (CSR) - Verdes Albuquerque, NM Retail Location</i></p><p><b>*A Cover Letter and Resume are </b><b>Required </b><b>to apply*</b></p><p><b>Job Summary: </b></p><p>A customer service representative supports clients by providing helpful information, answering questions, and responding to complaints. They’re the front line of support and help to ensure that clients are satisfied and receive the knowledge and understanding of the products and services Verdes offers. Being a successful customer representative requires appropriately responding to clients in a manner that resolves their concerns while providing them an excellent experience.</p><p><b>Responsibilities/Essential Functions: </b></p><ul><li>Team player with strong communication and organizational skills</li><li>Provide outstanding customer service by greeting and interacting with each client in a cheerful and friendly matter</li><li>Identify and assess clients’ needs to make proper product recommendations</li><li>Remain in line with our family friendly policy, provide only valid and reliable information, resonate professionalism, and provide client support</li><li>Stay up to date with product knowledge, NM Cannabis Patient Laws and medicinal information updates to pass the information to clients</li><li>Maintain proper inventory stock on the sales floor and backstock, as needed</li><li>Responsible for the accuracy of sales transactions, client records, inventory control and cash drawer counts</li><li>Regular/reliable attendance is required</li><li>Keeping best interest of the company and co-workers in forefront of mind</li><li>Other duties as assigned</li></ul><p><b>Required Skills and Qualifications: </b></p><ul><li>Experience in cash handling and inventory management</li><li>Ability to multi-task and quickly prioritize tasks</li><li>Ability to handle high stress situations, ambiguity and changing priorities</li><li>Must be dependable, reliable, and motivated</li></ul><p><b>Preferred Qualifications: </b></p><ul><li>Experience in handling cash with attention to detail and accuracy</li><li>Experience in inventory management and controls</li><li>Ability to multi-task and quickly prioritize tasks</li><li>Exceptional internal and external customer service and employee relations skills</li><li>Must be dependable, reliable and motivated</li><li>Organization, time management, data entry and math skills</li></ul><p><b>General Housekeeping: </b></p><ul><li>Sweep, clean and maintain facility, including breakroom and bathroom</li><li>Clean windows and front door glass</li><li>Maintain a clean sales floor by dusting and sanitizing the work areas</li></ul><p><b>Computer </b><b>Preferred Qualifications: </b></p><ul><li>Leaf Logix for sales transactions, patient records/lookup information, returns/exchanges</li><li>Internet to access sharepoint.com to make daily menus, bigcommerce.com to access online orders</li><li>Other websites to lookup information about cannabis or the NMMCP program.</li></ul><p><b>Physical and Emotional Requirements: </b></p><ul><li>Must be able to stand for long periods of time, 8 – 10 hours multiple days in a row</li><li>Must be able to lift at least 50 lbs.</li><li>Ability to work in a confined area</li><li>Must be able to bend/stoop/climb/reach</li><li>Must be able to present complex information to groups of people</li><li>Must be able to be physically present in the dispensary locations and administrative office</li><li>Ability to handle high stress situations, ambiguity and changing priorities</li><li>Must be able to tolerate a reasonable amount of work stress</li></ul><p><b>Compensation/Hours: </b></p><p>Compensation -DOE; 40 hours/wk., Required Mon – Sat, some Sundays and Holidays, 8:00am to 8:00pm</p><p><i>It is the policy of The Verdes Foundation to provide equal employment (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Verdes Foundation, will provide reasonable accommodations for qualified individuals with disabilities.</i></p><p><i>This document does not create an employment contract, implied or otherwise, other than an ‘at will’ relationship.</i></p><p>Job Type: Full-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Public/Established","name":"Verdes Foundation"},"location":{"country":"United States","address":"Albuquerque, NM 87109","city":"Albuquerque","stateProvince":"NM"},"frontendLink":"/job-posting/verdes-foundation/customer-service-representative/5d4fe33b21b70b94522771463b5e9cd3","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"5d4fe33b21b70b94522771463b5e9cd3","postingUrl":"https://www.indeed.com/job/customer-service-representative-9a96bc576a65d6d1"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"1 day ago","description":"<div><p>Lightscale Labs is Portland’s premier environmental chemistry lab for cannabis testing, and we are looking for an outgoing Front Desk Administrator/Operations Coordinator. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.</p><p>The ideal candidate will have a friendly and easy going personality while also being very professional, detail oriented and organized. A customer-oriented approach is essential and you should be able to manage customer concerns and provide accurate information regarding our pricing and turnaround times.</p><p>This role will be responsible for coordinating the flow of information and activities related to front desk operations. This is a great role for someone who likes to engage in a variety of tasks, demonstrate superior organizational skills, and interact with a variety of people while accomplishing recurring work tasks essential to company operations.</p><p>Areas of responsibility</p><ul><li>Prepare lobby area for opening and closing each day</li><li>Responsible for answering and distributing incoming calls and messages</li><li>Answer customer questions regarding testing services, pricing, and sample request both over the phone and in-person</li><li>Assist in operations support as needed</li><li>Check-in sample packages in Metrc, take photos of cannabis/hemp items</li><li>Assist walk-in customers and submit all mail-in orders in our system</li><li>Learn how to invoice customers using QuickBooks</li><li>Learn OLCC rules and regulations regarding cannabis/hemp testing</li><li>Receive packages and distribute them, prepare outgoing mail</li><li>Monitor office supplies and place orders each week</li><li>Keep updated records and files</li><li>Prepare coffee and keep kitchen area stocked and tidy</li></ul><p>Required skills and qualifications</p><ul><li>High school diploma: Associates Degree in office administration or relevant field experience is preferred</li><li>Must be 21+ years or older</li><li>Prior work experience in a customer service-oriented position</li><li>Proficient with Adobe, Microsoft Office (especially Excel and Word); willingness to learn other software programs</li><li>Basic bookkeeping skills</li><li>Willing to learn OLCC cannabis/hemp rules and regulations</li><li>Exceptional organizational skills and must be detail oriented</li></ul><p><b>HOW TO APPLY: Please provide your cover letter and attach your resume. You are welcome to drop off your resume Monday, Wednesday or Friday from 10am-4pm. Please no phone calls.</b></p><p>Lightscale Labs is an equal opportunity employer committed to maintaining a safe and professional work environment.</p><p>Salary: $35,000/year</p><p>Health benefits included</p><p>Full-time/hours: Monday – Friday (9am-5pm)</p><p>This is not a remote position</p><p>Job Type: Full-time</p><p>Pay: $35,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Lightscale Labs","logoUrl":"/logos/lightscale-labs-e852688f10b1cfba8f6b88dcb3e9944a.png"},"location":{"country":"United States","address":"Portland, OR 97227","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/lightscale-labs/front-desk-administrator-operations-coordinator/79af21e60211999668925efb56e7d1fe","title":"Front Desk Administrator/Operations Coordinator","category":"Medical & Healthcare","hash":"79af21e60211999668925efb56e7d1fe","postingUrl":"https://www.indeed.com/job/front-desk-administratoroperations-coordinator-256720a1386e7c68"},{"employmentType":"Full-time","function":["Retail","Customer Service"],"postedOn":"9 days ago","description":"<div><p>At Miracle Leaf Health Centers we are looking to hire driven and passionate individuals within the vast developing CBD industry. There is an opportunity for individuals interested in growth within a company and are HIGHLY ENCOURAGED TO APPLY!</p><p><b>Responsibilities:</b></p><p>Welcome customers and offer EXCEPTIONAL customer service</p><p>Provide knowledge and help EDUCATE clients of the holistic benefits of CBD and our Medical Marijuana Services</p><p>Advise and assist customers about in-stock CBD products and of any promotions, membership plans, and or updates to our Medical Marijuana Services</p><p>Process payments</p><p>Cleaning, stocking, etc.</p><p>Job Requirements</p><p>Must be 21 years of age or older</p><p>Basic knowledge of CBD/ Medical Marijuana Cannabis</p><p>Team-Player</p><p>Open availability</p><p><b>Experience:</b></p><p>Retail sales/Customer service(any industry): Minimum 1 year</p><p>CBD/Cannabis industry: 1 year (Preferred)</p><p>COVID-19 precautions</p><p>Social distancing guidelines in place</p><p>Virtual meetings</p><p>Sanitizing, disinfecting, or cleaning procedures in place</p></div>","company":{"website":"miracleleaffl.com","name":"Miracle Leaf Health Centers Corp."},"location":{"country":"United States","address":"Miami, FL, USA","city":"Miami","stateProvince":"FL"},"frontendLink":"/job-posting/miracle-leaf-health-centers-corp/cbd-store-front-desk/ab85ca25579ec56d264eccca22a18726","title":"CBD Store Front Desk","category":"Medical & Healthcare","hash":"ab85ca25579ec56d264eccca22a18726","postingUrl":"https://tarta.ai/j/DFqrdHwBPV406l6XAncA-cbd-store-front-desk-in-miami-fl-at-miracle-leaf-health-centers-corp"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"8 hours ago","description":"<div><p>Are you interested in joining the Cannabis Industry? Are you looking for a positive work environment to hone your skills and develop long-lasting relationships that will serve you for a lifetime? If you are 21 years or older and eligible for an OLCC permit, then Bridge City Collective might be the career you love.</p><p>Our dispensary prides itself on a team-focused environment dedicated to supporting each other and our community through action and policy. We are seeking customer service-oriented individuals to join our team of well-trained Cannabis professionals at our southeast location. Applicants should demonstrate a fundamental understanding of Cannabis and a desire to learn. As your knowledge within our company grows, additional positions will become available to you within the company allowing for future growth.</p><p>Prerequisite:</p><ul><li>Must be 21 years or older to apply.</li><li>Must have a valid OLCC permit or proof of pending.</li><li>Must have reliable and consistent transportation</li><li>Must be able to pass a full background check.</li><li>Open availability is preferred.</li><li>Must have cash handling experience.</li><li>Must have customer service experience</li><li>Must be willing to provide two professional references</li></ul><p>Benefits:</p><p>Bridge City offers a starting rate of $16/hr-$18/hr in addition to tips made on shift. Pay and incentives increase as employees demonstrate knowledge and responsibility within the company. These incentives include vacation and sick pay, discounts, as well as hazard pay when applicable.</p><p>As a member of our team, you will receive an invaluable Cannabis education. You will learn to navigate the Metrc tracking system, money management, medicinal cannabis theory, in-depth strain knowledge, inventory logging, and vendor relations. These skills will transcend the budroom and allow you to grow your talents.</p><p>Additionally, Bridge City offers its employees the opportunity to grow within the company as we expand into other markets across the United States.</p><p>Our team-oriented focus and desire to support one another have provided us with one of the lowest turnover rates in the industry. Don't miss this opportunity to join our team.<br />Apply by sending the following information through Indeed or our Website.</p><ul><li>Cover letter</li><li>Resume</li><li>Two professional references</li><li>A copy of your OLCC permit or proof of pending.</li></ul><p>Head your email with; <b>_Your Name: Seeking Budtender Position (Insert Favorite Cannabis</b>_<br />_ <b>Strain or Product here)._</b></p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.00 per hour</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Night shift</li><li>On call</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />Masks are required and PPE is available to all employees.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Cannabis Dispensary","logoUrl":"/logos/marijuana-dispensary-e979df028d711491bdbeac23386f110d.jpeg"},"location":{"country":"United States","address":"Portland, OR 97217","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/cannabis-dispensary/cannabis-customer-service/9e428443e6110493ad8c2d1c9e4f7fb0","title":"Cannabis customer service","category":"Media & Communications","hash":"9e428443e6110493ad8c2d1c9e4f7fb0","postingUrl":"https://www.indeed.com/job/cannabis-customer-service-c2707eeeda6b5b10"},{"employmentType":"Full-time","function":["Customer Service","Retail"],"postedOn":"2 days ago","description":"<div><p>Welcome to the Latest Job Vacancies Site 2021 and at this time we would like to inform you of the Latest Job Vacancies from the Green Goddess Remedies with the position of Secretary/Front Desk for Dispensary - Green Goddess Remedies which was opened this.</p><p>If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Secretary/Front Desk for Dispensary - Green Goddess Remedies Portland below matches your qualifications. Good Luck: D</p><p>Please have a valid drivers license and relaible transportation. Microsoft word, Adobe, able to trouble shoot on the computer, ability to learn our</p><p>• Company Name : Green Goddess Remedies</p><p>• Open Position : Secretary/Front Desk for Dispensary - Green Goddess Remedies Portland</p><p>• Location Job : Portland, OR 97219</p><p>• Country Job : US</p><p><b>How to Submit an Application:</b></p><p>After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Secretary/Front Desk for Dispensary - Green Goddess Remedies job info - Green Goddess Remedies Portland, OR 97219 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Secretary/Front Desk for Dispensary - Green Goddess Remedies job info - Green Goddess Remedies Portland, OR 97219 in 19-10-2021 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.</p><p>Green Goddess Remedies |</p><p>Portland, OR 97219</p><p>Portland, OR 97219</p><p><b>OR</b></p><p><b>US</b></p><p>20-10-2021</p></div>","company":{"companyType":"Private/Startup","name":"Green Goddess Remedies","logoUrl":"/logos/green-goddess-remedies-d45a0b4f5178ff4c8a738aadcc3ea867.png"},"location":{"country":"United States","address":"Oregon, USA","stateProvince":"OR"},"frontendLink":"/job-posting/green-goddess-remedies/secretary-front-desk-for-dispensary-green-goddess-remedies/75cf353600e9595332043b2509b48707","title":"Secretary/Front Desk for Dispensary - Green Goddess Remedies","category":"Medical & Healthcare","hash":"75cf353600e9595332043b2509b48707","postingUrl":"https://www.idblogo.com/job/9177fb444b0f24a3/secretaryfront-desk-for-dispensary.html"},{"employmentType":"Full-time","function":["Customer Service","Retail"],"postedOn":"4 days ago","description":"<div><p>Quick Apply Full-time 12 hours ago Full Job Description Come work in the fast paced cannabis industry! We are hiring a Front Desk Receptionist for our newest location, Nature's of Milliken. This is a cool, state of the art facility, showcasing our Nature's Kitchen operations via glass panels in the floor of the retail area! General Info: Heavy preference will be given to candidates who already have their badge to work in the cannabis industry in Colorado. If you don't already have that, you can apply with the State of Colorado (https://sbg.colorado.gov/med-employee-license-application). The ideal candidate for this role will have open availability for the hours this store is open - Monday thru Friday 8 am to 8 pm. This is a full time position, and you will generally be scheduled 35-40 hours per week. Pay - $14.00/hour, plus a portion of tips received by Budtenders. We offer a competitive benefits package, including Health Insurance (Kaiser), Dental Insurance (Delta Dental), Vision (VSP), and Gap/Accident/Illness Insurance (Transamerica). Employees also receive an employee discount in all of our stores! Our culture is full of fun times and camaraderie! After all, we ARE in the cannabis industry! We do our best to make the work day enjoyable, while also meeting the needs of the business, and following the rules set by the state. Customer Service is our #1 priority, so the ideal candidate will have worked in a customer service role, and largely enjoyed it. Knowledge of the cannabis product world is a plus, but not required. We have lots of expertise and knowledge in-house, and we will help you learn whatever you don't already know about the wide variety of cannabis products. Basic Functions of the Job: Welcome our customers into our store with a friendly face and information on our deals, loyalty programs, and the rules of dispensaries Verify IDs for customers - making sure they are valid and current Keep in-house menu boards current and up to date Answer incoming phone calls with great phone etiquette and a friendly tone, and answer customer questions Ideal Skills and Experience: To begin working in any dispensary in Colorado, you must have a valid badge from the State of Colorado to work in the cannabis industry. This badge is obtained at the cost of the candidate/employee, and the company does not reimburse for this. Because this is a customer facing role, reliability is super important! Customer Service experience in another role, either paid or volunteer. Friendly, positive attitude and AMAZING communication skills. Passion for the cannabis industry/product - even if you do not partake, you should be excited about what it can do for folks! General knowledge about cannabis products is a big plus! Willingness to learn the rules of this industry and uphold them every single day. Basic computer skills - enough to operate ID software, use basic office programs, etc. We are an EEO Employer. Quick Apply</p></div>","company":{"name":"Nature's Herbs and Wellness / High Plainz Strains"},"location":{"country":"United States","address":"Milliken, CO, USA","city":"Milliken","stateProvince":"CO"},"frontendLink":"/job-posting/natures-herbs-and-wellness-high-plainz-strains/front-desk-receptionist-natures-of-milliken/bd05c11b0846dabf94189b39e84a89ee","title":"Front Desk Receptionist - Nature's of Milliken","category":"Medical & Healthcare","hash":"bd05c11b0846dabf94189b39e84a89ee","postingUrl":"https://milliken-co.geebo.com/jobs-online/view/id/954839158-front-desk-receptionist-nature-/"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$48k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Tampa,FL"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/tampa-fl"},{"salaryStart":"$10","salaryEnd":"$19","currency":"US","source":"PayScale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/6ed40706/Tampa-FL"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p>Pharma</p><p>Centra d/b/a CannabisBPO of Americus, GA is looking to hire a full-time Remote Customer Service Representative to communicate effectively with legal cannabis retail managers and customers. This work-from-home contact center position enjoys Daily</p><p>Pay, flexible schedules, and a work-from-home environment. Full-time employees also have access to group benefits, including medical, dental, vision, short-term disability, long-term disability, and life insurance. If you have customer service or call center experience, and a passion for the plant, please read on about this great opportunity in the legal cannabis industry!</p><p><b>ABOUT PHARMACENTRA LLC</b></p><p>Founded in 2003, we provide customizable contact center solutions for pharmaceutical companies, clinical research organizations, insurance providers, hospital groups, and other organizations to communicate more effectively with patients and health care providers. With offices in both the United States and Canada, we serve as a strategic partner that delivers quality results while maintaining flexibility and accountability to our clients' evolving needs and the changing market conditions.</p><p>We work hard to ensure that every interaction made on behalf of our clients is a positive interaction.</p><p>Our people are our most valuable asset. That's why we make every effort to offer the competitive wages needed to hire and retain people who have the skillset and talent required for each job. We focus on developing our employees and creating opportunities for them to grow into new roles.</p><p>A DAY IN THE LIFE OF A FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE</p><p>As a Remote Customer Service Representative, you are on the front lines of what we do for the legal cannabis community. You work with various people on behalf of our clients as customer service representatives within the cannabis industries. You both receive incoming inquires and reach out by phone, email, or chat, always delivering the exceptional contact center services that we are known for.</p><p>You have the knowledge and resources necessary to resolve most questions on your own and support from your team is always available. In any case, you know how to make sure that clients always know that they are in good hands and you truly care. With your professionalism and superior listening skills, you turn every interaction into a positive one. You keep accurate and detailed documentation about all your communication with clients.</p><p>You enjoy interacting with people throughout your day and feel good about providing exceptional contact center service on behalf of our valued clients!</p><p><b>QUALIFICATIONS FOR A REMOTE CUSTOMER SERVICE REPRESENTATIVE</b></p><p>• High school diploma or equivalent</p><p>• One year of customer service or call center experience</p><p>• Knowledge of the legal cannabis industry</p><p>• Ability to work in a quiet and private work-from-home environment where high-speed internet is maintained</p><p>• Computer skills with a working knowledge of Microsoft Windows / Office</p><p>• Ability to pass a background check</p><p>• Excellent customer service skills</p><p><b>• Applicants Living in following States Will Not Be Considered:</b></p><p>Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Illinois, Iowa, Maine, Maryland, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, South Dakota, Utah, Washington, nor District of Columbia.</p><p>Bilingual skills in Spanish are preferred. Are you empathetic, open-minded, and persistent? Do you have good problem-solving and analytical skills? Are you an active listener? Can you effectively prioritize multiple tasks? Are you reliable and dependable? Do you have excellent interpersonal skills with an emphasis on verbal and written communication? Are your standards for quality high? If so, you might just be perfect for this Remote Customer Service Representative position!</p><p>FULL-TIME CONTACT CENTER WORK SCHEDULE</p><p>Because most of our departments operate 24/7, we offer flexible work schedules for full-time call center positions. Full-time employees can expect to work 38-40 hours per week. At least one weekend day is required. This is a work-from-home call center position.</p><p><b>NO</b></p><p>W ACCEPTING APPLICATIONS FROM: AL, FL, GA, IN, KS, KY, LA, MI, NM, NC, ND, OH, OK, PA, SC, TN, TX, VA, WI, WV, WY</p><p>READY TO JOIN OUR TEAM?</p><p>We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this work-from-home call center job serving the essential health care community, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you</p></div>","company":{"companyType":"Private/Established","name":"CannabisBPO","logoUrl":"/logos/cannabisbpo-0533fc00a84defc3d74630f1d80984bc.jpeg"},"location":{"country":"United States","address":"Tampa, FL, USA","city":"Tampa","stateProvince":"FL"},"frontendLink":"/job-posting/cannabisbpo/customer-service/68a78bccac73178e35e45bfa03e596f3","title":"Customer Service","category":"Media & Communications","hash":"68a78bccac73178e35e45bfa03e596f3","postingUrl":"https://www.learn4good.com/jobs/online_remote/customer_service/657312674/e/","salary":"$21k - $48k"},{"employmentType":"Full-time, Part-time","function":["Customer Service","Retail"],"postedOn":"14 days ago","description":"<div><p>If you are a self-motivated individual, who has the desire to learn, we are looking for you. We strive to bring the best possible service to a large number of people. Looking to employ knowledgeable and experienced receptionist to assist customers!</p><ul><li>Highly skilled in greeting visitors and applicants in a professional, friendly and quickly manner;</li><li>Upholds company security via monitor system</li><li>Correspondence emails directly</li><li>Attaches documents to the database</li><li>Effectively works and cooperates with co-workers, supervisors and clients</li><li>Maintains an organized reception area</li><li>Cleaning and organizing the dispensary at all times</li><li>Answering questions regarding cannabis products</li><li>Uploading products via online as they come in</li></ul><ul><li>Excellent listening skills</li><li>Ability to handle difficult calls professionally</li><li>Intermediate knowledge of Microsoft Office Suite</li><li>Organized, thorough and detail oriented</li><li>Ability to multi task</li><li>Ability to work independently with minimal supervision</li></ul><p>To be considered, you must:</p><p>*Be at least 18 or older</p><p>*Have excellent customer service skills</p><p>*Be able to work flexible hours (Days, Nights, Weekends, Holidays)</p><p>*Have basic knowledge of Cannabis or have worked at another Dispensary</p><p>*Be able to handle money, work a register</p><p>*Be able to multitask in a high volume, fast paced work environment</p><p>*Be able to work well with others</p><p>*Be able to carry at least 30 pounds</p><p>*Be able to have reliable transportation</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $10.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Curbside pickup available, common surfaces are sanitized regularly.</p><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Green Roots Wellness"},"location":{"country":"United States","address":"Oklahoma City, OK 73107","city":"Oklahoma City","stateProvince":"OK"},"frontendLink":"/job-posting/green-roots-wellness/front-desk-receptionist/8e1b5c07f44f33e5ab01c0487137b099","title":"Front Desk Receptionist","category":"Retail","hash":"8e1b5c07f44f33e5ab01c0487137b099","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-37b34e5b438fe93b"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"13 days ago","description":"<div><p>Farmhouse Artisan Market is a luxury cannabis delivery service dedicated to connecting savvy consumers and connoisseurs to the highest quality, most sustainable, and healthiest products the industry has to offer. Farmhouse is a resource for those beginning to explore how cannabis can be added to a healthy, natural lifestyle as well as those who are knowledgeable and looking for the best craft cannabis goods. Whatever you are looking for, Farmhouse will deliver a bespoke cannabis experience.</p><p>We are a local, family owned and operated company founded on supporting the small and heritage farmers and makers in order to help preserve a culture that puts quality, the environment and consumer safety before anything else. We encourage buying locally and knowing your farmer and we understand the important roll aesthetics plays in enjoying the day to day. If these values resonate with you and you feel you are a customer service master, we’d love to meet you!</p><p><i>*Must be 21 or older </i></p><p><b>Responsibilities</b></p><ul><li>Manage large amounts of incoming calls, texts, chats and emails</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customers through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Create efficient routes with accurate delivery times for drivers, while making sure drivers have similar numbers of orders assigned to them throughout the day</li><li>Communicate changes to delivery routes with drivers</li><li>Document all returned orders</li></ul><p><b>Skills</b></p><ul><li>Proven customer support experience or experience as a client service representative</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Must be highly computer literate (we are Mac + iOS based) and able to type quickly</li><li>Must have basic knowledge of cannabis products and be interested in learning more (cannabis industry experience a plus)</li></ul><p>This is a fast paced position that requires attention to detail and the ability to remain self-directed during downtime. We are looking for an upbeat team member who is ready to take on the north bay!</p><p>Job Types: Full-time, Part-time</p><p>Pay: $19.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Anyone entering the office must wear a mask. We provide disinfectants for surfaces, hand sanitizer, and sinks with soap and water for frequent handwashing. There is plenty of space, and people are able to stay 6 ft apart.</p><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Farmhouse Artisan Market"},"location":{"country":"United States","address":"Petaluma, CA 94954","city":"Petaluma","stateProvince":"CA"},"frontendLink":"/job-posting/farmhouse-artisan-market/dispatcher-customer-service-representative/4e0e11e47166957336fb351ee239e613","title":"Dispatcher/Customer Service Representative","category":"Retail","hash":"4e0e11e47166957336fb351ee239e613","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-representative-b8917cedd5ec8912"}]