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Security Agent

Ascend Wellness Holdings Wayne, PA, USA $30k - $46k - Full-time
Apply Now Copy link

NEW STORE OPENING Ascend Wellness Holdings (AWH) of Wayne, PA is looking to hire Security Agents.

We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff, a generous employee discount and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY

JOB SUMMARY

The Security Agent at Ascends primary responsibilities are but are not limited to the following. Retail cannabis sales are highly regulated and must operate in a safe and secure environment in full compliance with all regulatory requirements. In addition to the criteria listed below, security agents are required to pass a comprehensive background check to qualify for a Registered Marijuana Establishment Agent Card issued by the Cannabis Control Commission. Industry-specific and company policy training will be provided. This position currently reports to the General Manager when hired.

PRIMARY RESPONSIBILITIES

• Maintain internal and perimeter security

• Inspect and patrol premises regularly

• Monitor all access and egress points on the property

• Authorize entrance of people and vehicles

• Monitor surveillance cameras

• Respond to alarms in a timely and effective manner

• Be the Emergency Response point of contact for local police, fire, EMT

• Provide assistance to people in need

• Submit daily surveillance reports

• Report any suspicious behaviors or activities and submit reports regarding

JOB REQUIREMENTS

• A High School Diploma is required. A degree from a two or four-year college or university; or comparable life experience, is strongly preferred

• At least 2 years of experience in security or a similar role

• Must be at least 21 years of age

• Must pass any and all required background checks

• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry

• Must be able to obtain and retain a Registered Agent Card issued by the MA Cannabis Control Commission

• Must have great interpersonal skills and be able to communicate clearly and calmly

• Must have excellent observation and report writing skills

• Must be a good critical thinker with strong problem-solving skills

• Must be able to work independently and as part of team

• Must have good time management skills

• Experience with surveillance systems preferred

• Training in First Aid and/or CPR certification preferred

• Must have excellent organization and time management skills

• Must be focused and pay close attention to detail

• Must be able to internalize training and follow instructions consistently

• Must be able to communicate clearly and effectively

• Must be able to work effectively as part of a team and grow with the company.

• Must be able to lift, carry, and balance up to 30 pounds. This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.

• This role requires the ability to stand and sit for long periods of time.

PHYSICAL DEMANDS

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

COMPANY OVERVIEW

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio, New Jersey and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team. Combined with Customer Service, our Cultivation will offer unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship

[{"employmentType":"Full-time","description":"<div><p>NEW STORE OPENING Ascend Wellness Holdings (AWH) of Wayne, PA is looking to hire Security Agents.</p><p>We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff, a generous employee discount and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY</p><p><b>JOB SUMMARY</b></p><p>The Security Agent at Ascends primary responsibilities are but are not limited to the following. Retail cannabis sales are highly regulated and must operate in a safe and secure environment in full compliance with all regulatory requirements. In addition to the criteria listed below, security agents are required to pass a comprehensive background check to qualify for a Registered Marijuana Establishment Agent Card issued by the Cannabis Control Commission. Industry-specific and company policy training will be provided. This position currently reports to the General Manager when hired.</p><p><b>PRIMARY RESPONSIBILITIES</b></p><p>• Maintain internal and perimeter security</p><p>• Inspect and patrol premises regularly</p><p>• Monitor all access and egress points on the property</p><p>• Authorize entrance of people and vehicles</p><p>• Monitor surveillance cameras</p><p>• Respond to alarms in a timely and effective manner</p><p>• Be the Emergency Response point of contact for local police, fire, EMT</p><p>• Provide assistance to people in need</p><p>• Submit daily surveillance reports</p><p>• Report any suspicious behaviors or activities and submit reports regarding</p><p><b>JOB REQUIREMENTS</b></p><p>• A High School Diploma is required. A degree from a two or four-year college or university; or comparable life experience, is strongly preferred</p><p>• At least 2 years of experience in security or a similar role</p><p>• Must be at least 21 years of age</p><p>• Must pass any and all required background checks</p><p>• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry</p><p>• Must be able to obtain and retain a Registered Agent Card issued by the MA Cannabis Control Commission</p><p>• Must have great interpersonal skills and be able to communicate clearly and calmly</p><p>• Must have excellent observation and report writing skills</p><p>• Must be a good critical thinker with strong problem-solving skills</p><p>• Must be able to work independently and as part of team</p><p>• Must have good time management skills</p><p>• Experience with surveillance systems preferred</p><p>• Training in First Aid and/or CPR certification preferred</p><p>• Must have excellent organization and time management skills</p><p>• Must be focused and pay close attention to detail</p><p>• Must be able to internalize training and follow instructions consistently</p><p>• Must be able to communicate clearly and effectively</p><p>• Must be able to work effectively as part of a team and grow with the company.</p><p>• Must be able to lift, carry, and balance up to 30 pounds. This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.</p><p>• This role requires the ability to stand and sit for long periods of time.</p><p><b>PHYSICAL DEMANDS</b></p><p>The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</p><p><b>COMPANY OVERVIEW</b></p><p>Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio, New Jersey and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team. Combined with Customer Service, our Cultivation will offer unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.</p><p><b>EEO STATEMENT</b></p><p>Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</p><p>Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.</p><p>This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.</p><p>To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an \"at will\" relationship</p></div>","title":"Security Agent","salaries":[{"salaryStart":"$30k","salaryEnd":"$46k","currency":"US","source":"Salary.com","position":"Security Guard - Unarmed","type":"per year","url":"https://www.salary.com/research/salary/benchmark/security-guard-unarmed-salary/philadelphia-pa"},{"salaryStart":"$23k","salaryEnd":"$35k","currency":"US","source":"ZipRecruiter","position":"Security Guard Driver","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Security-Guard-Driver-Salary-in-Philadelphia,PA"},{"salaryStart":"$24k","salaryEnd":"$56k","currency":"US","source":"Mint - Intuit","position":"Security Guard","type":"per year","url":"https://mint.intuit.com/salary/security-guard/montgomery-county-pa"}],"function":["Security"],"postedOn":"14 days ago","company":{"website":"awholdings.com","companyType":"Private/Established","name":"Ascend Wellness Holdings","logoUrl":"/logos/ascend-wellness-holdings-1c26c3789d81d07fdc1179c08239ac2b.png"},"location":{"country":"United States","address":"Wayne, PA, USA","city":"Wayne","stateProvince":"PA"},"frontendLink":"/job-posting/ascend-wellness-holdings/security-agent/c635c090d7462b6824b2dbb480051d9c","category":"Agriculture & Farming","hash":"c635c090d7462b6824b2dbb480051d9c","postingUrl":"https://www.usajobcentral.com/job/security-agent-in-wayne-pennsylvania-5836-173579164119","timestamp":1664244625325,"salary":"$30k - $46k"},{"softSkills":["Adaptability","Agility","Attention to Detail","Communication","Ethical","Honesty","Humility","Interpersonal Skills","Optimistic","Self-Awareness"],"benefits":null,"employmentType":"Full-time","values":["Acceptance","Accountability","Adaptability","Challenge","Communication","Dependability","Diversity","Empathy","Fun","Growth","Hard work","Positivity","Reliability","Teamwork","Trustworthiness"],"description":"<p><strong style=\"color: rgb(45, 45, 45);\">***Must be fully vaccinated for COVID-19 to apply</strong></p><p><strong style=\"color: rgb(45, 45, 45);\">Full-Time Outdoor Cannabis Harvest Labor (Seasonal)</strong></p><p><em style=\"color: rgb(45, 45, 45);\">We are hiring for this seasonal position from April-October 2022</em></p><p><br></p><p><span style=\"color: rgb(45, 45, 45);\">Seasonal outdoor harvest laborers will report directly to the Senior Cultivator. This job will largely consist of farming and landscaping, and will support all aspects of grow operations from planting to harvesting (including clean-up). The job will include assisting with the growth process of planting, watering and maintaining plants, as well as cutting plants, de-leafing/trimming, and shucking (dry and wet) cannabis plants. The harvest laborer should have the ability to perform intensive manual labor, stand for long periods of time, and carry out repetitive tasks during summer weather conditions. The seasonal job may also require laborers to hang, package, weigh, burp and cure bud, as well as subsequent field organization and clean up following the harvest season. Additionally, the harvest laborer must be capable of using product tracking software to remain in compliance with state issued standards. The harvest laborer should have a positive attitude and ability to work well with a team.</span></p><p><br></p><p><strong style=\"color: rgb(45, 45, 45);\">Responsibilities:</strong></p><ul><li><span style=\"color: rgb(45, 45, 45);\">Work with the Senior Cultivator to plan for growing activities that are consistent with planned production schedules.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Prepare grow space for planting and ensure that all spaces are clean and free of fungi, mildew, mold and various pests.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Prepare grow areas including; transporting grow pots to growing areas, filling grow pots with soil, transplanting plants into grow pots, setting up irrigation lines, watering and feeding plants, and labeling plants.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Monitor growing conditions and reviews changes in humidity, moisture and temperature as well as cultivation procedures to ensure conformance with quality control standards.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Inspects crop features such as leaf texture, coloration, bloom size and for the existence of pests or disease</span></li><li><span style=\"color: rgb(45, 45, 45);\">Work with IPM manager to execute pest and disease control</span></li><li><span style=\"color: rgb(45, 45, 45);\">Work with inventory manager for inventory data input</span></li><li><span style=\"color: rgb(45, 45, 45);\">Cloning: cutting clones from mother stock, rooting clones in nursery, monitoring and maintaining clones to vegetative stages of plant growth</span></li><li><span style=\"color: rgb(45, 45, 45);\">Harvesting: cutting plants; trimming plants; removing flowering tops; weighing and inventory data input into the electronic inventory tracking system.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Curing: hanging and dry-racking flower; monitoring curing process and climate control; labeling; weighing, and inventory data input.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Operate and maintain cultivation systems/equipment: monitor, calibrate, run and maintain lighting, irrigation, climate control and other cultivation systems; stock and handle production input and supplies; sanitize and clean growing areas, cultivation workspaces, and tools</span></li><li><span style=\"color: rgb(45, 45, 45);\">Ensure daily compliance with policies and procedures including but not limited to state compliance, security protocols, and access protocols</span></li><li><span style=\"color: rgb(45, 45, 45);\">Any other tasks assigned by Management.</span></li></ul><p><br></p><p><strong style=\"color: rgb(45, 45, 45);\">Physical Requirements of the Job: </strong><span style=\"color: rgb(45, 45, 45);\">VERY LABOR INTENSIVE. Must be able to lift, carry and balance up to 25 pounds, may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching as well as repetitive motions. Moderate to loud exposure to noise level. Must be able to safely operate farming machinery such as farm vehicles, trimming fans and handheld trimmers, as well as maintenance equipment such as weed whackers, hoes, etc.</span></p><p><span style=\"color: rgb(45, 45, 45);\">Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations. There will be no drugs or alcohol on or consumed on The Human Connection or any of their client’s property. Intoxication or the act of consuming drugs or alcohol is prohibited before and during your working shift.</span></p><p><br></p><p><strong style=\"color: rgb(45, 45, 45);\">Job Qualifications:</strong></p><ul><li><span style=\"color: rgb(45, 45, 45);\">High School diploma or General Education Diploma (GED).</span></li><li><span style=\"color: rgb(45, 45, 45);\">Capacity to work outdoors for long hours.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Ability to perform repetitive tasks.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Ability to perform labor intensive landscaping work.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Ability to execute growing techniques consistently.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Good documentation, inventory, and organization skills.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Basic weights and measurement skills, ability to operate a scale.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Must be at least 21 years of age.</span></li><li><span style=\"color: rgb(45, 45, 45);\">Ability to pass a comprehensive background check.</span></li></ul><p><br></p>","title":"Seasonal - Full Time Outdoor Cannabis Harvest Labor","salaries":[{"salaryStart":"18","type":"Hourly"}],"ccApplicationTypeInput":"[email protected]","function":["Cultivation"],"postedOn":"30+ days ago","company":{"website":"https://www.thccrafts.com/","companyType":"Startup","name":"The Human Connection","_id":"26871b84-baa8-4ad9-990d-d2c41048cd5f","logoUrl":"/logos/the-human-connection-7c106a7bdb9d7adb7bddd7d46f005034.png"},"location":{"country":"USA","address":"Whately, MA, USA","city":"Whately","stateProvince":"MA"},"frontendLink":"/job-posting/the-human-connection/seasonal-full-time-outdoor-cannabis-harvest-labor/29995b394342523331b6d7b06fd97dd3","category":["Agriculture & Farming"],"hardSkills":{"Cultivation":["Manual Labor (lift 50 lbs)","Outdoor Farming","Postharvest","Trimmer"]},"hash":"29995b394342523331b6d7b06fd97dd3","ccApplicationType":"email","timestamp":1648051201922,"salary":"18"},{"softSkills":["Ability to work under pressure","Adaptability","Agility","Ethical","Honesty","Optimistic","Self-Awareness","Self-Management","Teamwork","Time Management"],"benefits":null,"employmentType":"Part-time","values":["Acceptance","Accountability","Adaptability","Challenge","Communication","Dependability","Diversity","Fun","Growth","Hard work","Honesty","Reliability","Respect","Teamwork","Transparency"],"description":"<p><strong style=\"color: rgb(89, 89, 89);\">***Must be fully vaccinated for COVID-19 to apply</strong></p><p><strong style=\"color: rgb(89, 89, 89);\">Part-Time Outdoor Cannabis Harvest Labor (Seasonal)</strong></p><p><em style=\"color: rgb(89, 89, 89);\">We are hiring for this seasonal position from April-October 2022</em></p><p><br></p><p><span style=\"color: rgb(89, 89, 89);\">Seasonal outdoor harvest laborers will report directly to the Senior Cultivator. The harvest labor job will largely consist of cutting plants, de-leafing/trimming, and shucking (dry and wet) cannabis plants. The harvest laborer should have the ability to perform intensive manual labor, stand for long periods of time, and carry out repetitive tasks during summer weather conditions. The seasonal job may also require laborers to hang, package, weigh, burp and cure bud, as well as subsequent field organization and clean up following the harvest season. The harvest laborer should have a positive attitude and ability to work well with a team.</span></p><p><br></p><p><strong style=\"color: rgb(89, 89, 89);\">Responsibilities:</strong></p><ul><li><span style=\"color: rgb(89, 89, 89);\">Harvesting: cutting plants; trimming plants; removing flowering tops (shucking); weighing and inventory data input into the electronic inventory tracking system.</span></li><li><span style=\"color: rgb(89, 89, 89);\">Curing: hanging and dry-racking flower; monitoring curing process and climate control; labeling; weighing, and inventory data input.</span></li><li><span style=\"color: rgb(89, 89, 89);\">Operate and maintain cultivation systems/equipment: monitor, calibrate, run and maintain lighting, irrigation, climate control and other cultivation systems; stock and handle production input and supplies; sanitize and clean growing areas, cultivation workspaces, and tools</span></li><li><span style=\"color: rgb(89, 89, 89);\">Ensure daily compliance with policies and procedures including but not limited to state compliance, security protocols, and access protocols</span></li><li><span style=\"color: rgb(89, 89, 89);\">Any other tasks assigned by Management.</span></li></ul><p><br></p><p><strong style=\"color: rgb(89, 89, 89);\">Physical Requirements of the Job: </strong><span style=\"color: rgb(89, 89, 89);\">VERY LABOR INTENSIVE. Must be able to lift, carry and balance up to 25 pounds, may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching as well as repetitive motions. Moderate to loud exposure to noise level. Must be able to safely operate farming machinery such as farm vehicles, trimming fans and handheld trimmers, as well as maintenance equipment such as weed whackers, hoes, etc.</span></p><p><span style=\"color: rgb(89, 89, 89);\">Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations. There will be no drugs or alcohol on or consumed on The Human Connection or any of their client’s property. Intoxication or the act of consuming drugs or alcohol is prohibited before and during your working shift.</span></p><p><br></p><p><strong style=\"color: rgb(89, 89, 89);\">Job Qualifications:</strong></p><ul><li><span style=\"color: rgb(89, 89, 89);\">High School diploma or General Education Diploma (GED).</span></li><li><span style=\"color: rgb(89, 89, 89);\">Capacity to work outdoors for long hours.</span></li><li><span style=\"color: rgb(89, 89, 89);\">Ability to perform repetitive tasks.</span></li><li><span style=\"color: rgb(89, 89, 89);\">Ability to perform labor intensive landscaping work.</span></li><li><span style=\"color: rgb(89, 89, 89);\">Good documentation, inventory, and organization skills.</span></li><li><span style=\"color: rgb(89, 89, 89);\">Basic weights and measurement skills, ability to operate a scale.</span></li><li><span style=\"color: rgb(89, 89, 89);\">Must be at least 21 years of age.</span></li><li><span style=\"color: rgb(89, 89, 89);\">Ability to pass a comprehensive background check.</span></li></ul><p><br></p>","title":"Seasonal - Part Time Outdoor Cannabis Harvest Labor","salaries":[{"salaryStart":"18","type":"Hourly"}],"ccApplicationTypeInput":"[email protected]","function":["Cultivation"],"postedOn":"30+ days ago","company":{"website":"https://www.thccrafts.com/","companyType":"Startup","name":"The Human Connection","_id":"26871b84-baa8-4ad9-990d-d2c41048cd5f","logoUrl":"/logos/the-human-connection-7c106a7bdb9d7adb7bddd7d46f005034.png"},"location":{"country":"USA","address":"Whately, MA, USA","city":"Whately","stateProvince":"MA"},"frontendLink":"/job-posting/the-human-connection/seasonal-part-time-outdoor-cannabis-harvest-labor/7b9dbf0399731cd312dbe2613ae47ef6","category":["Agriculture & Farming"],"hardSkills":{"Cultivation":["Manual Labor (lift 50 lbs)","Outdoor Farming","Postharvest","Trimmer"]},"hash":"7b9dbf0399731cd312dbe2613ae47ef6","ccApplicationType":"email","timestamp":1648051201922,"salary":"18"},{"salaries":[{"salaryStart":"$25k","salaryEnd":"$44k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/nashville-customer-service-representative-salary-SRCH_IL.0,9_IM604_KO10,41.htm"},{"salaryStart":"$22k","salaryEnd":"$51k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Nashville,TN"},{"salaryStart":"$11","salaryEnd":"$19","currency":"US","source":"Payscale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/4040c093/Nashville-TN"}],"function":["Customer Service"],"description":"<div><p>Craft Cannabis is looking for a customer-oriented field sales representative. We need someone energetic, personable, and excited to get out and connect with our customer base.</p><p>Craft Cannabis is a leader in the Nashville hemp industry and growing rapidly, meaning there is a lot of opportunity and a lot to learn</p><p>We need a reliable, organized, and enthusiastic person to join our team!</p><p><b>Responsibilities</b></p><p>• Manage incoming calls</p><p>• Generate sales leads</p><p>• Identify and assess customers needs to achieve satisfaction</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication</p><p>• Provide accurate, valid and complete information by using the right methods / tools</p><p>• Meet personal / customer service team sales targets and call handling quotas</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</p><p>• Keep records of customer interactions, process customer accounts and file documents</p><p>• Follow communication procedures, guidelines and policies</p><p>• Take the extra mile to engage customers</p><p><b>Skills</b></p><p>• Proven customer support experience or experience as a client service representative</p><p>• Track record of over-achieving quota</p><p>• Strong phone contact handling skills and active listening</p><p>• Familiarity with CRM systems and practices</p><p>• Customer orientation and ability to adapt / respond to different types of characters</p><p>• Excellent communication and presentation skills</p><p>• Ability to multi-task, prioritize, and manage time effectively</p><p>• High school degree</p><p>Job Type : Full-time</p><p>Pay : $18.00 - $20.00 per hour</p><p><b>Benefits :</b></p><p>Employee discount</p><p><b>Schedule :</b></p><p>• Monday to Friday</p><p>• Weekend availability</p><p><b>Supplemental Pay :</b></p><p>Commission pay</p><p><b>Ability to commute / relocate :</b></p><p>Nashville, TN 37211 : Reliably commute or planning to relocate before starting work (Preferred)</p><p><b>Education :</b></p><p>High school or equivalent (Preferred)</p><p>Application Deadline : 12 / 04 / 2021</p><p>Last updated : 2022-02-03</p></div>","company":{"companyType":"Private/Startup","name":"Craft Cannabis","logoUrl":"/logos/craft-cannabis-company-a1cab9d377f9c9417a2fb55622c158d2.png"},"location":{"country":"United States","address":"Nashville, TN, USA","city":"Nashville","stateProvince":"TN"},"frontendLink":"/job-posting/craft-cannabis/customer-service-representative/6e4f7c0529f917675fb50247c8692b3b","title":"Customer service representative","category":"Agriculture & Farming","hash":"6e4f7c0529f917675fb50247c8692b3b","postingUrl":"https://www.talent.com/view?id=b2480e569009","timestamp":1643985497194,"postedOn":"NaN days ago","salary":"$25k - $44k"},{"salaries":[{"salaryStart":"$32k","salaryEnd":"$52k","currency":"","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/level-i-customer-service-representative-salary/edmonton-ab-canada"},{"salaryStart":"$15","salaryEnd":"$24","currency":"","source":"Payscale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/CA/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/fbfda65c/Edmonton-AB"},{"salaryStart":"$38k","salaryEnd":"$49k","currency":"","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.ca/Salary/Alberta-Blue-Cross-Customer-Service-Representative-Edmonton-Salaries-EJI_IE239656.0,18_KO19,50_IL.51,59_IM969.htm"}],"function":["Customer Service"],"description":"<div><p>Customer Service Representative</p><p><b>ABOUT AGLC</b></p><p>Alberta Gaming, Liquor &amp; Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.</p><p><b>ABOUT CANNABIS</b></p><p>The Cannabis branch collaborates with many internal and external stakeholders and suppliers to ensure a balance between consumer demand, social responsibility, product selection and economic benefit for the province. They also oversee the operations of retailer relations and the commercial cannabis strategy.</p><p><b>ABOUT THE POSITION</b></p><p>Customer Service Representative</p><p>Job Req: 1139</p><p>Location: St. Albert Office, Stettler</p><p>Division/Branch: Gaming &amp; Cannabis / Cannabis</p><p>Classification: Administrative Support 3 (073)</p><p>Status: Union</p><p>Employment Status: Permanent Full Time</p><p>Salary: $44,597.07 - $54,447.21</p><p>Advertising: Internal and External</p><p>Closing Date: March 22, 2022</p><p><b>JOB SUMMARY</b></p><p>Are you looking for a rewarding career with an organization that helps Alberta's communities grow and prosper? If so, we have a position for you! The Cannabis Call Centre is looking for an energetic and skilled individual to join our team as a Customer Service Representative (CSR). Reporting to the Supervisor, Call Centre Operations, CSR’s provide support and service to external stakeholders for Cannabis online account creation, Cannabis orders, questions and concerns through telephone and e-mail channels. CSR’s also provide internal stakeholder support to cross divisional areas of AGLC as well as assisting external stakeholders and Retailers in navigating call centre processes and procedures.</p><p>To be successful in this role, you will be required to use your excellent interpersonal skills, strong problem solving and analytical skills to provide support and service to external stakeholders and retailers with Ecommerce Cannabis account set up, order concerns, refund requests, and other questions/inquires that they may have. Commitment to professionalism and excellence in customer service with a high degree of personal integrity is essential. You must possess the ability to multi-task and adjust priorities on an ongoing basis in a fast-paced team environment, while applying your organizational and time management skills. The successful candidate will have the ability to exercise sound judgement, tact and diplomacy when dealing with members of the public. Excellent written, verbal, and computer skills are necessary.</p><p>NOTE: This position includes shift work and “On Call” rotation covering the total call centre hours of operation, seven days a week. Current business hours are 8AM-8PM Monday to Friday and 8AM-4:30PM Saturday and Sunday, being closed Christmas Day. Please note: 24/7 hours may resume in the future based on operational demands and incumbents must be available to participate in a 24/7 rotation. T his position can be located in St. Albert or Stettler. Your own transportation will be required as access to public transit is limited at both locations.</p><p>SKILLS &amp; ABILITIES</p><p>• A High School diploma with a minimum of 2 years’ experience in a Customer Service environment is required.</p><p>• Previous call centre experience is preferred.</p><p>• High proficiency with Microsoft office (Word, PowerPoint, Excel, and Outlook).</p><p>• Industry specific knowledge of Cannabis would be considered an asset.</p><p>• Experience working in a regulatory customer-centric environment is also an asset.</p><p><b>NOTE:</b></p><p>• To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.</p><p>• While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.</p><p>• As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.</p><p>• An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.</p><p>• AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer</p></div>","company":{"website":"aglc.gov.ab.ca","name":"Alberta Gaming, Liquor & Cannabis"},"location":{"country":"Canada","address":"St. Albert, AB","city":"St. Albert","stateProvince":"AB"},"frontendLink":"/job-posting/alberta-gaming-liquor-and-cannabis/customer-service-representative/19c86e3199068ac8f6aeae803e0270bb","title":"Customer Service Representative","category":"Agriculture & Farming","hash":"19c86e3199068ac8f6aeae803e0270bb","postingUrl":"https://ca.jooble.org/jdp/-8878850908020398892/Customer-Service-Representative-St-Albert%2C-AB","timestamp":1647526451295,"postedOn":"NaN days ago","salary":"$32k - $52k"},{"salaries":[{"salaryStart":"$11","salaryEnd":"$27","currency":"","source":"Payscale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/CA/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/d21c4a98/Saint-John-NB"},{"salaryStart":"$14","salaryEnd":"$15","currency":"","source":"Glassdoor","position":"Canada Post Customer Service Representative","type":"per hour","url":"https://www.glassdoor.ca/Hourly-Pay/Nordia-Canada-Post-Customer-Service-Representative-Saint-John-Hourly-Pay-EJI_IE216391.0,6_KO7,50_IL.51,61_IM988.htm"},{"salaryStart":"$140k","salaryEnd":"$330k","currency":"","source":"Salary.com","position":"Top Customer Service Executive","type":"per year","url":"https://www.salary.com/research/salary/benchmark/chief-customer-service-executive-salary/fredericton-nb-canada"}],"function":["Customer Service"],"description":"<div><p><b>Position Summary:</b></p><p>The Customer Service Representative will offer customer service to our Medical Cannabis consumers. The Customer Service Representative will ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.</p><p><b>Responsibilities may include:</b></p><p>• Supervise day-to-day operations in the customer service department.</p><p>• Respond to high-level customer service issues in a timely manner.</p><p>• Create effective customer service procedures, policies, and standards.</p><p>• Develop customer satisfaction goals and develop metrics for evaluation.</p><p>• Maintain accurate sales records and prepare weekly, monthly, and annual reports.</p><p>• Maintain accurate records and document all customer service activities and discussions.</p><p>• Manage shipping contracts, ensure</p><p>• Act as point of contact for Ample, ensure accuracy of all software communications.</p><p>• Prepare monthly billing reports for partner clinics.</p><p>• Prepare and submit regular Blue Cross billing reports. Maintain reconciliation records.</p><p>• Ensure the accuracy of Client records.</p><p>• Ensure regular communication with clients.</p><p>• Manage the approved budget of the customer service department.</p><p>• Ensure that the Customer Service team is informed on the latest industry trends.</p><p><b>Qualifications:</b></p><p>• Experience in team supervision and management.</p><p>• Extensive Customer Service experience.</p><p>• Post-Secondary Education considered an asset.</p><p>• Excellent communication skills.</p><p>• Ability to multi-task, prioritize, and manage time effectively.</p><p>• Clear Criminal Record check.</p><p><b>Perks and Benefits:</b></p><p>• Medical, dental and vision benefits after a short waiting period.</p><p>• Flexible scheduling that helps balance your work and personal life.</p><p>• PTO</p><p>• A fun work environment</p><p>• Referral program</p><p>• Generous Vacation Time</p><p>• Employee Assistance Program (EAP)</p><p>Job Type: Full-time</p><p><b>Additional pay:</b></p><p>• Overtime pay</p><p><b>Benefits:</b></p><p>• Dental care</p><p>• Paid time off</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Day shift</p><p>• Monday to Friday</p><p><b>Education:</b></p><p>• Secondary School (preferred)</p><p><b>Experience:</b></p><p>• Customer service: 1 year (preferred</p></div>","company":{"companyType":"Private/Growth","name":"Tidal Health Solutions","logoUrl":"/logos/tidal-health-solutions-ltd-54b2c39bf898a132bb122e791a36a861.jpeg"},"location":{"country":"Canada","address":"Saint Stephen, NB","city":"Saint Stephen","stateProvince":"NB"},"frontendLink":"/job-posting/tidal-health-solutions/customer-service-representative/c9d00fc866d645461ddb1d21472ad044","title":"Customer Service Representative","category":"Agriculture & Farming","hash":"c9d00fc866d645461ddb1d21472ad044","postingUrl":"https://www.glassdoor.ca/job-listing/customer-service-representative-tidal-health-solutions-JV_IC4034038_KO0,31_KE32,54.htm?jl=1007835439441","timestamp":1651584254380,"postedOn":"NaN days ago","salary":"$11 - $27"},{"salaries":[{"salaryStart":"$6.2k","salaryEnd":"$200k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/santa-barbara-customer-service-representative-salary-SRCH_IL.0,13_IM766_KO14,45.htm"},{"salaryStart":"$32k","salaryEnd":"$57k","currency":"US","source":"ZipRecruiter","position":"Senior Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Senior-Customer-Service-Representative-Salary-in-Oxnard,CA"},{"salaryStart":"$31k","salaryEnd":"$50k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/los-angeles-ca"}],"function":["Customer Service"],"description":"<div><p>Full Job Description</p><p>Customer Service Representative</p><p>We are looking for a world-class Customer Service Representative and our goal is to hire a career-minded person that is looking to join our office support team at HPC.</p><p>We have a great team and are looking for another Customer Service Rep who will proudly represent our brand and create lifetime customers.</p><p>This is the perfect career for someone with phone experience in the service industry who has prior experience in a customer focused, administrative role.</p><p>If you are customer focused and solution oriented, then this is the position for you</p><p><b>Job Responsibilities:</b></p><p>• Answer incoming customer phone calls, answer questions and resolve any product or service related issues for customers, occasionally follow up with customers to ensure complete satisfaction</p><p>• Taking phone orders for our delivery service</p><p>• Following up with customers</p><p>• Maintain customer records by updating account information</p><p>• Excellent written and verbal communication skills including helpfulness and patience in dealing with fellow employees, external customers, and vendors</p><p>• Outstanding organizational and problem solving skills with the ability to prioritize tasks in a fast paced, fun working environment</p><p><b>Job Requirements:</b></p><p>• Must be dependable and reliable</p><p>• Experience handling high volume of calls in a service related industry.</p><p>• Proficiency in Microsoft Office</p><p>• Self-motivated with an ability to learn quickly, work independently and think proactively</p><p>• Strong attention to detail and work ethic (honesty and integrity are key for this position and to our organization)</p><p>• Outstanding written and verbal communication skills</p><p>• Positive, winning attitude and dedication to ensuring customer satisfaction</p><p>• Advanced skills in organizing and time management</p><p>• Ability to multi-task</p><p>• Ability to adapt to any new situations as they arise.</p><p>• Must be 21 years or older</p><p>• Must be able to pass a live scan background check</p><p>Company incentives</p><p>Employee discounts</p><p>Benefits package</p><p>Family oriented driven company</p><p>Professional development opportunities</p><p>Volunteer time</p><p>Employee appreciation days</p><p>Vacation and sick time</p><p>Disclaimer</p><p>The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Candidate may be required to perform duties outside of their normal responsibilities from time to time, as needed.</p><p>Pay: $16.00</p><p>This is a full time position</p><p>Powered by JazzHR</p></div>","company":{"companyType":"Private/Established","name":"420 HPC","logoUrl":"/logos/420-hpc-2ecf5ef0c371c0390656d5cfb0c32639.jpeg"},"location":{"country":"United States","address":"Port Hueneme, CA, USA","city":"Port Hueneme","stateProvince":"CA"},"frontendLink":"/job-posting/420-hpc/customer-service-representative/879cd2bd7636918bd863aadd8c901d1a","title":"Customer Service Representative","category":"Retail","hash":"879cd2bd7636918bd863aadd8c901d1a","postingUrl":"https://us.bebee.com/job/20220202-a32fb91f59a971d2835c9514395e74d8","timestamp":1643985421507,"postedOn":"NaN days ago","salary":"$6.2k - $200k"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Jacksonville,FL"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/jacksonville-fl"},{"salaryStart":"$24k","salaryEnd":"$44k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/jacksonville-customer-service-representative-salary-SRCH_IL.0,12_IC1154093_KO13,44.htm"}],"function":["Customer Service"],"description":"<div><p>KindTapTechnologies, LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry. KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs. The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p>Key Duties Responsibilities (include But Not Limited To)</p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers’ concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hour</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Must be able to work independently with minimal supervision.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"companyType":"Private/Growth","name":"FlowerHire","logoUrl":"/logos/flowerhire-de3bfde5362e9dec37f0eb36f4c1951a.jpeg"},"location":{"country":"United States","address":"Jacksonville, FL, USA","city":"Jacksonville","stateProvince":"FL"},"frontendLink":"/job-posting/flowerhire/customer-service-representative/4028b46b1eeb522b0f0be89cd2282fc5","title":"Customer Service Representative","category":"Professional, Scientific, and Technical Services","hash":"4028b46b1eeb522b0f0be89cd2282fc5","postingUrl":"https://www.linkedin.com/jobs/view/customer-service-representative-at-flowerhire-2921349377","timestamp":1645102634381,"postedOn":"NaN days ago","salary":"$21k - $49k"},{"salaries":[{"salaryStart":"$29k","salaryEnd":"$54k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/irvine-customer-service-representative-salary-SRCH_IL.0,6_IC1146798_KO7,38.htm"},{"salaryStart":"$24k","salaryEnd":"$54k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Irvine,CA"},{"salaryStart":"$31k","salaryEnd":"$50k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/irvine-ca"}],"function":["Customer Service"],"description":"<div><p>Our mission is to make high-quality legal cannabis available to all our customers via our fast delivery platform and service. The Customer Service team will be our competitive advantage as we quickly scale this eCommerce startup.</p><p>On our Customer Service team, you will be responsible for interfacing with customers on the phone, online chat, and email interactions. You will develop and maintain positive customer relations and coordinate with various functions within our company to ensure customer requests are handled in an appropriate and timely manner.</p><p>Essential Duties And Responsibilities</p><p>• Maintain a positive, empathetic, and professional attitude toward customers at all times</p><p>• Respond promptly to all customer inquiries through phone, chat and/or email</p><p>• Provide feedback and recommend solutions to improve the efficiency of the customer service process and general operations</p><p>• Support and drive sales in conjunction with marketing while working with customers</p><p>• Ensure customer satisfaction and provide professional customer support</p><p>• Quick action when answering customer questions, complaints, and concerns via our email, web chat, and SMS support channels</p><p>• Provide support to delivery drivers on the road and the fulfillment team in our depots</p><p>• Create notes of all customer interactions in our system</p><p><b>Minimum Qualifications</b></p><p>• Prior experience with customer service; prior experience in sales a plus</p><p>• Ability to multitask within different web-based applications</p><p>• Proficient in working with different technology applications; G-Suite a plus</p><p>• Experience with a CRM Tools</p><p>• Ability to work in a team environment and take direction from management and supervisors</p><p>• Experience in the Cannabis, ECommerce, Logistics or Delivery industries</p></div>","company":{"companyType":"Private/Startup","name":"Dyrect","logoUrl":"/logos/dyrect-d33f18c1fd78f6ab1fef2d9880675ca7.png"},"location":{"country":"United States","address":"Irvine, CA, USA","city":"Irvine","stateProvince":"CA"},"frontendLink":"/job-posting/dyrect/customer-service-representative/e0ccf358a0db39a6cfc5fd187a82c8eb","title":"Customer Service Representative","category":"Information Technology & Services","hash":"e0ccf358a0db39a6cfc5fd187a82c8eb","postingUrl":"https://www.glassdoor.com/job-listing/customer-service-representative-dyrect-JV_IC1146798_KO0,31_KE32,38.htm?jl=3715666475","timestamp":1644412117560,"postedOn":"NaN days ago","salary":"$29k - $54k"},{"salaries":[{"salaryStart":"$32k","salaryEnd":"$52k","currency":"US","source":"Salary.com","position":"Customer Service Representative II","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-ii-salary/atlanta-ga"},{"salaryStart":"$23k","salaryEnd":"$52k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-Comparison-in-Atlanta,GA"},{"salaryStart":"$10","salaryEnd":"$20","currency":"US","source":"Payscale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/d769d052/Atlanta-GA"}],"function":["Customer Service"],"description":"<div><p>Earthshine Organics is a full-service CBD Hemp company, dedicated to the marketing of hemp products and services. We partner with hemp/cannabis industry companies who are dedicated to making their brand image not only recognizable, but an experience for the consumer. Are you looking for a fun and challenging position in the growing Hemp CBD/Cannabis industry? Earthshine Organics is a rapidly expanding and growing. We are expanding our operations and are seeking a National Sales Representative. This position is responsible for building new wholesale channels. Previous hemp cbd/cannabis wholesale experience is required. This job posting is not meant to be an all-inclusive statement of every duty and responsibility required of this position. The employee will be held responsible for all duties assigned. It is the policy of the Company to provide equal opportunity for employment to any employee or applicant, irrespective of race, color, religion, sex, age, marital status, sexual orientation, genetic information, national origin, or any other legally protected characteristic. Equal opportunity for employment shall also be extended to those qualified individuals with handicaps who apply for or are employed by Earthshine Organics. All employees must be authorized to work in the United States. Employment with the Company is contingent on the successful completion of a background investigation. Earthshine Organics is an at-will Company. Employees have the right to end their work relationship with the Company for any reason, with or without advance notice, and the Company has the same right. How to Apply: Submit your resume to us with the job title in the subject line. We look forward to hearing from you! www.earthshineorganics.com Job Type: Commission Pay: $85,000.00 per year Education: High school or equivalent (Required) License: Driver's License (Required</p></div>","company":{"website":"capitalmarketsp.com","name":"CMP.jobs"},"location":{"country":"United States","address":"Atlanta, GA, USA","city":"Atlanta","stateProvince":"GA"},"frontendLink":"/job-posting/cmpjobs/customer-service-representative/8f57ed6e1815f998a08460ec18b5eb9d","title":"Customer Service Representative","category":"Retail","hash":"8f57ed6e1815f998a08460ec18b5eb9d","postingUrl":"https://us.fidanto.com/jobs/job-opening/family-and-general-practitioners/customer-service-representative-1052198562","timestamp":1646919312949,"postedOn":"NaN days ago","salary":"$32k - $52k"},{"salaries":[{"salaryStart":"$27k","salaryEnd":"$44k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/rochester-ny"},{"salaryStart":"$9k","salaryEnd":"$120k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/rochester-customer-service-representative-salary-SRCH_IL.0,9_IM733_KO10,41.htm"},{"salaryStart":"$22k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Rochester,NY"}],"function":["Customer Service"],"description":"<div><p>Who we are</p><p>Here at Vireo Health, Inc. (Vireo) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences.Vireo is proud to have one of the most diverseworkforces in cannabis, promoting diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales &amp; Marketing, we are hiring people who share our vision and passion for improving peoples lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about you</p><p>What you will do</p><p>We are seeking an energetic and flexible Customer Service Representative to join our growing dynamic team Our Customer Service Representative is responsible for greeting potential patients, confirming patient identification, granting eligible patients and their caregivers access to the Cannabis Patient Centers, registering patients and answering clinic phone calls in a prompt, courteous and professional manner and reporting any suspicious activities. The Customer Service Representative plays an integral role in providing excellent service to our patients. This position will be located at our Minneapolis, Bloomington, Rochester, Moorhead, Woodbury, Burnsville, Hermantown, and Blaine.</p><p>Highlighted Responsibilities</p><p>• Control access to facility</p><p>• Greet and register patients, review required information, enter patient information into computer system</p><p>• Answer multi-line telephone and direct calls appropriately</p><p>• Utilize Leaf Logix to check in patients and place in appropriate status</p><p>• Scan documents into Electronic Health Records (EHR) system</p><p>• Schedule appointments over phone and in-person via our online appointment booking platform</p><p>• Maintain strict confidentiality of patient health information</p><p>• Other clerical and light janitorial duties as assigned</p><p>• Completes opening and closing procedures as assigned</p><p>• Knowledgeable of all state cannabis compliance regulations and rules.</p><p>• Assist in educating and signing up patients in the Green Goods Loyalty Program</p><p>• Ensure patient self-evaluations are completed prior to order pick up</p><p>• Check Zendesk to review and follow up on tickets.</p><p>• Ability to assist in curbside service if needed.</p><p>• Engage in continual self-education of new products, changes in cannabis industry and company.</p><p>• Encourage team-based care/engagement while maintaining positive team morale</p><p>• Cover Patient Care Coordinator Lunches and breaks as needed.</p><p>• Ability to perform PCC duties on a temporary basis due to the needs of the business.</p><p><b>Qualifications</b></p><p>• HS Diploma or equivalent. Experience in customer service, retail environment or medical reception desired.</p><p>• Proficiency with MS office required, MS Excel and CRM systems.</p><p>• Ability to communicate calmly and clearly with patients and others on the phone and in-person</p><p>• Knowledge of customer service principles and techniques</p><p>• Ability to handle multiple tasks simultaneously while having attention to detail.</p><p>• Willingness and ability to learn several IT platforms for prompt triage and response to patients</p><p>• Ability to work in a fast faced environment</p><p>• Ability to stand for long periods.</p><p>• Flexible availability including by not limited to weekends and evenings.</p><p>• Ability to work in a team environment, as well as function independently</p><p>• Ability to understand, support, and implement community and organizational policies/procedure, along with government regulations</p><p>• Ability to perform job duties effectively when under stress</p><p>• Ability to accept constructive feedback and grow with position/company</p><p>• Act ethically and apply good judgment</p><p>EEO Statement</p><p>Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>Powered by JazzHR</p></div>","company":{"website":"vireohealth.com","companyType":"Private/Established","name":"Vireo Health","logoUrl":"/logos/vireo-health-125544955cfe8cdd68bc5cddd679f996.png"},"location":{"country":"United States","address":"Rochester, NY, USA","city":"Rochester","stateProvince":"NY"},"frontendLink":"/job-posting/vireo-health/customer-service-representative/b518886bdbe04acf1cb254c5446bb225","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"b518886bdbe04acf1cb254c5446bb225","postingUrl":"https://us.bebee.com/job/20220327-2ac2b0c9fbe69812ba41bb0b67fb520f","timestamp":1648651321750,"postedOn":"NaN days ago","salary":"$27k - $44k"},{"salaries":[{"salaryStart":"$13k","salaryEnd":"$130k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/seattle-customer-service-representative-salary-SRCH_IL.0,7_IM781_KO8,39.htm"},{"salaryStart":"$36k","salaryEnd":"$58k","currency":"US","source":"Salary.com","position":"Customer Service Representative II","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-ii-salary/seattle-wa"},{"salaryStart":"$25k","salaryEnd":"$56k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Seattle,WA"}],"function":["Customer Service"],"description":"<div><p>Budtender | Customer Service AssociateCompany Description: Kings Cannabis Dispensary is a boutique retail dispensary focused on providing the best cannabis experience for our customers. We offer a hardworking, team environment where positivity is encouraged. We operate with professionalism, joy, and mutual respect. We work as a team and appreciate the importance of cannabis to our customers. We have been proudly operating in Seattle/Skyway since 2014.https://potguide.Com/washington/marijuana-stores/seattle/kings-cannabis-dispensary/Qualifications:Must have high integrity and ethical standardsMust be at least 21 years oldMust have excellent attendance and professionalismMust be detail-oriented and able to handle cash register in a high-volume, fast-paced environmentMust have reliable transportationMust be an enthusiastic team playerMust pass a background checkMust be able to perform tasks that involve standing + walking for long periods of timeFlexible schedule available days, evenings, weekdays, weekends, and some holidays.Must be willing to learnExperience in the cannabis industry is not required to applyDuties + Responsibilities: ID checks, cash handling, inventory stocking, learning about cannabis product and educating customers, daily organization, cleaning, salesBe a flexible team player and exercise good judgmentMaintain working knowledge of relevant state &amp; federal laws regarding marijuana in Washington stateID ChecksBenefits + Perks:Opportunity to grow with the company (Promote from within)Comprehensive training (including cannabis knowledge!)Employee Discounts on marijuanaIndustry Discounts and EventsHow to Apply: Send a resume and cover letterStore Location: Bryn Mawr-Skyway, South SeattleAvailability: Part-timeJob Type: Part-time (20 to 35+ hours)Job Type: Part-timePay: $14.00 $15.50 per hourBenefits:Employee discountFlexible scheduleProfessional development assistanceSchedule:8 hour shiftMonday to FridayOn callWeekend availabilitySupplemental Pay:TipsCOVID-19 considerations:To keep our team safe, we require masks + gloves in the shop at all times. We also perform frequent sanitization of all surfaces and barriers throughout the shop.Ability to Commute/Relocate:Seattle, WA 98178 (Preferred)Experience:Customer Service: 1 year (Preferred)Work Location:One locationWork Remotely:No</p></div>","company":{"name":"Kings Cannabis Dispensary"},"location":{"country":"United States","address":"Seattle, WA, USA","city":"Seattle","stateProvince":"WA"},"frontendLink":"/job-posting/kings-cannabis-dispensary/customer-service-representative/70acc158944c8f15d0ce6487fd259e8b","title":"Customer Service Representative","category":"Retail","hash":"70acc158944c8f15d0ce6487fd259e8b","postingUrl":"https://www.adzuna.com/details/3011926491","timestamp":1648736598154,"postedOn":"NaN days ago","salary":"$13k - $130k"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Jacksonville,FL"},{"salaryStart":"$24k","salaryEnd":"$44k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/jacksonville-customer-service-representative-salary-SRCH_IL.0,12_IC1154093_KO13,44.htm"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/jacksonville-fl"}],"function":["Customer Service"],"description":"<div><p>Location: Saint Johns</p><p>Kind Tap Technologies , LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry. KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs. The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p>Key</p><p>Duties</p><p><b>Responsibilities (include but not limited to):</b></p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the</p><p>products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hour</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Must be able to work independently with minimal supervision.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About Kind Tap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"St Johns, FL, USA","city":"St Johns","stateProvince":"FL"},"frontendLink":"/job-posting/kindtap/customer-service-representative/533aaf0ff8be785edc264ecab3cc451b","title":"Customer Service Representative","category":"Retail","hash":"533aaf0ff8be785edc264ecab3cc451b","postingUrl":"https://www.learn4good.com/jobs/online_remote/customer_service/1023762075/e/","timestamp":1646568851498,"postedOn":"NaN days ago","salary":"$21k - $49k"},{"salaries":[{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/bradenton-fl"},{"salaryStart":"$21k","salaryEnd":"$46k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Bradenton,FL"},{"salaryStart":"$11","salaryEnd":"$17","currency":"US","source":"Payscale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/1fe5630c/Bradenton-FL-Customer-Service"}],"function":["Customer Service"],"description":"<div><p>Part-Time Responsibilities Greet and check-in customers as they enter Dispense medication and collect payment via POS register (cash, debit, etc.) Maintain strict controls on product, cash, and patient data at all times Verify customer IDs and cannabis card status Discuss and make appropriate product recommendations to customersbased on their physician's recommendation Access and properly utilize the state's Medical Marijuana Use Registry(MMUR) in dispensing product to customers Stay current with latest industry and product knowledge Support all marketing and sales efforts of the company to ensure sales goals are met Perform other regular duties related to maintaining a safe and clean retail store environment as needed Working Environment Training will be provided to selected candidates. No prior Medical Marijuana ordispensary experience is needed. Experience Minimum 3-5 years of prior Retail Sales, Retail Pharmacy, Nurse (RN/LPN),CNA, PA or other medical/health services-related experience involvingdirect customer/client interaction Education High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred About VidaCann We are proud to be one of the largest and most advanced providers of medical cannabis in Florida. Our mission is to help our Florida friends and neighbors live their healthiest lives with the help of our all-natural cannabis products</p></div>","company":{"companyType":"Private/Established","name":"Vangst","logoUrl":"/logos/vangst-1731290886786334fb502ebdee566cc6.png"},"location":{"country":"United States","address":"Bradenton, FL, USA","city":"Bradenton","stateProvince":"FL"},"frontendLink":"/job-posting/vangst/customer-service-representative/4ab9ffd6d4e0b8a2737c34c0957c1b8a","title":"Customer Service Representative","category":"Professional, Scientific, and Technical Services","hash":"4ab9ffd6d4e0b8a2737c34c0957c1b8a","postingUrl":"https://www.adzuna.com/details/2933783816","timestamp":1646140301588,"postedOn":"NaN days ago","salary":"$26k - $42k"},{"salaries":[{"salaryStart":"$27k","salaryEnd":"$43k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/rochester-mn"},{"salaryStart":"$11","salaryEnd":"$21","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per hour","url":"https://www.glassdoor.com/Salaries/rochester-customer-service-representative-salary-SRCH_IL.0,9_IM732_KO10,41.htm"},{"salaryStart":"$19k","salaryEnd":"$37k","currency":"US","source":"ZipRecruiter","position":"At Home Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-an-at-Home-Customer-Service-Representative-Make-a-Year-in-Rochester,MN"}],"function":["Customer Service"],"description":"<div><p>Who we are</p><p>Here at Vireo Health, Inc. ( Vireo ) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences. Vireo is proud to have one of the most diverse workforces in cannabis, promoting diversity, equity and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales &amp; Marketing, we are hiring people who share our vision and passion for improving people s lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about you!</p><p>What you will do</p><p>We are seeking an energetic and flexible Customer Service Representative to join our growing dynamic team! Our Customer Service Representative is responsible for greeting potential patients, confirming patient identification, granting eligible patients and their caregivers access to the Cannabis Patient Centers, registering patients and answering clinic phone calls in a prompt, courteous and professional manner and reporting any suspicious activities. The Customer Service Representative plays an integral role in providing excellent service to our patients. This position will be located at our Minneapolis, Bloomington, Rochester, Moorhead, Woodbury, Burnsville, Hermantown, and Blaine.</p><p>Highlighted Responsibilities</p><p>• Control access to facility</p><p>• Greet and register patients, review required information, enter patient information into computer system</p><p>• Answer multi-line telephone and direct calls appropriately</p><p>• Utilize Leaf Logix to check in patients and place in appropriate status</p><p>• Scan documents into Electronic Health Records (EHR) system</p><p>• Schedule appointments over phone and in-person via our online appointment booking platform</p><p>• Maintain strict confidentiality of patient health information</p><p>• Other clerical and light janitorial duties as assigned</p><p>• Completes opening and closing procedures as assigned</p><p>• Knowledgeable of all state cannabis compliance regulations and rules.</p><p>• Assist in educating and signing up patients in the Green Goods Loyalty Program</p><p>• Ensure patient self-evaluations are completed prior to order pick up</p><p>• Check Zendesk to review and follow up on tickets.</p><p>• Ability to assist in curbside service if needed.</p><p>• Engage in continual self-education of new products, changes in cannabis industry and company.</p><p>• Encourage team-based care/engagement while maintaining positive team morale</p><p>• Cover Patient Care Coordinator Lunches and breaks as needed.</p><p>• Ability to perform PCC duties on a temporary basis due to the needs of the business.</p><p><b>Qualifications</b></p><p>• HS Diploma or equivalent. Experience in customer service, retail environment or medical reception desired.</p><p>• Proficiency with MS office required, MS Excel and CRM systems.</p><p>• Ability to communicate calmly and clearly with patients and others on the phone and in-person</p><p>• Knowledge of customer service principles and techniques</p><p>• Ability to handle multiple tasks simultaneously while having attention to detail.</p><p>• Willingness and ability to learn several IT platforms for prompt triage and response to patients</p><p>• Ability to work in a fast faced environment</p><p>• Ability to stand for long periods.</p><p>• Flexible availability including by not limited to weekends and evenings.</p><p>• Ability to work in a team environment, as well as function independently</p><p>• Ability to understand, support, and implement community and organizational policies/procedure, along with government regulations</p><p>• Ability to perform job duties effectively when under stress</p><p>• Ability to accept constructive feedback and grow with position/company</p><p>• Act ethically and apply good judgment</p><p>EEO Statement</p><p>Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com</p></div>","company":{"website":"vireohealth.com","companyType":"Private/Established","name":"Vireo Health Inc.","logoUrl":"/logos/vireo-health-125544955cfe8cdd68bc5cddd679f996.png"},"location":{"country":"United States","address":"Rochester, MN, USA","city":"Rochester","stateProvince":"MN"},"frontendLink":"/job-posting/vireo-health-inc/customer-service-representative/8f97cf6ce49e7eb7ca31e5cf4da6dc0c","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"8f97cf6ce49e7eb7ca31e5cf4da6dc0c","postingUrl":"https://www.glassdoor.com/job-listing/customer-service-representative-vireo-health-JV_IC1142638_KO0,31_KE32,44.htm?jl=1007680616523","timestamp":1646231696490,"postedOn":"NaN days ago","salary":"$27k - $43k"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Jacksonville,FL"},{"salaryStart":"$24k","salaryEnd":"$44k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/jacksonville-customer-service-representative-salary-SRCH_IL.0,12_IC1154093_KO13,44.htm"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/jacksonville-fl"}],"function":["Customer Service"],"description":"<div><p>KindTapTechnologies, LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry.</p><p>KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs</p><p>The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p><b>Key Duties Responsibilities (include but not limited to) :</b></p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers’ concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the</p><p>products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hour</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer.</p><p>Last updated : 2022-03-01</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Neptune Beach, FL, USA","city":"Neptune Beach","stateProvince":"FL"},"frontendLink":"/job-posting/kindtap/customer-service-representative/cb37e1f051fe6df7c185fa691d8f130a","title":"Customer service representative","category":"Retail","hash":"cb37e1f051fe6df7c185fa691d8f130a","postingUrl":"https://www.talent.com/view?id=3c6973eb420f","timestamp":1646231750425,"postedOn":"NaN days ago","salary":"$21k - $49k"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Jacksonville,FL"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/jacksonville-fl"},{"salaryStart":"$39k","salaryEnd":"$45k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.ca/Salary/VaxCare-Customer-Service-Representative-Orlando-Salaries-EJI_IE419553.0,7_KO8,39_IL.40,47_IM645.htm"}],"function":["Customer Service"],"description":"<div><p><b>Job Description</b></p><p>KindTapTechnologies, LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry. KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs. The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers’ concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the</p><p>products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hour</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Must be able to work independently with minimal supervision.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Orange Park, FL, USA","city":"Orange Park","stateProvince":"FL"},"frontendLink":"/job-posting/kindtap/customer-service-representative/7053d28b99c6c51bd5251e792bd87640","title":"Customer Service Representative","category":"Retail","hash":"7053d28b99c6c51bd5251e792bd87640","postingUrl":"https://www.snagajob.com/jobs/713873926","timestamp":1646231749435,"postedOn":"NaN days ago","salary":"$21k - $49k"},{"salaries":[{"salaryStart":"$31k","salaryEnd":"$50k","currency":"US","source":"Salary.com","position":"Customer Service Representative II","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-ii-salary/ponte-vedra-fl"},{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Jacksonville,FL"},{"salaryStart":"$24k","salaryEnd":"$44k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/jacksonville-customer-service-representative-salary-SRCH_IL.0,12_IC1154093_KO13,44.htm"}],"function":["Customer Service"],"description":"<div><p>KindTapTechnologies, LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry.</p><p>KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs</p><p>The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p><b>Key Duties Responsibilities (include but not limited to) :</b></p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers’ concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the</p><p>products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hour</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer.</p><p>Last updated : 2022-03-01</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Ponte Vedra Beach, FL, USA","city":"Ponte Vedra Beach","stateProvince":"FL"},"frontendLink":"/job-posting/kindtap/customer-service-representative/451378a17b71644a63385664909037f0","title":"Customer service representative","category":"Retail","hash":"451378a17b71644a63385664909037f0","postingUrl":"https://www.talent.com/view?id=bb095827c0eb","timestamp":1646231749738,"postedOn":"NaN days ago","salary":"$31k - $50k"},{"salaries":[{"salaryStart":"$27k","salaryEnd":"$35k","currency":"US","source":"Monster","position":"Healthcare Customer Service Representative","type":"per year","url":"https://www.monster.com/salary/q-healthcare-customer-service-representative-l-jacksonville-beach-fl"},{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Jacksonville,FL"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/jacksonville-fl"}],"function":["Customer Service"],"description":"<div><p>Kind Tap Technologies , LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry. KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs. The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p>Key</p><p>Duties</p><p><b>Responsibilities (include but not limited to):</b></p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the</p><p>products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hour</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Must be able to work independently with minimal supervision.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About Kind Tap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Jacksonville Beach, FL, USA","city":"Jacksonville Beach","stateProvince":"FL"},"frontendLink":"/job-posting/kindtap/customer-service-representative/36bdecce0acfeb0f8628dd882e31d739","title":"Customer Service Representative","category":"Retail","hash":"36bdecce0acfeb0f8628dd882e31d739","postingUrl":"https://www.learn4good.com/jobs/online_remote/customer_service/1012091489/e/","timestamp":1646231749907,"postedOn":"NaN days ago","salary":"$27k - $35k"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Jacksonville,FL"},{"salaryStart":"$24k","salaryEnd":"$44k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/jacksonville-customer-service-representative-salary-SRCH_IL.0,12_IC1154093_KO13,44.htm"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/jacksonville-fl"}],"function":["Customer Service"],"description":"<div><p><b>Job Description</b></p><p>KindTapTechnologies, LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry. KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs. The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers’ concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the</p><p>products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hour</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Must be able to work independently with minimal supervision.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Atlantic Beach, FL, USA","city":"Atlantic Beach","stateProvince":"FL"},"frontendLink":"/job-posting/kindtap/customer-service-representative/7984c0a2ed04a5556a96804e34d93f68","title":"Customer Service Representative","category":"Retail","hash":"7984c0a2ed04a5556a96804e34d93f68","postingUrl":"https://www.snagajob.com/jobs/713873833","timestamp":1646231750076,"postedOn":"NaN days ago","salary":"$21k - $49k"},{"salaries":[],"function":["Customer Service"],"description":"<div><p>KindTapTechnologies, LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry. KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs. The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the</p><p>products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hourRequired Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Must be able to work independently with minimal supervision.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Fleming Island, FL, USA","city":"Fleming Island","stateProvince":"FL"},"frontendLink":"/job-posting/kindtap/customer-service-representative/8f57058c3b2b144c6f1bef8fbda0fe43","title":"Customer Service Representative","category":"Retail","hash":"8f57058c3b2b144c6f1bef8fbda0fe43","postingUrl":"https://directlyapply.com/jobs/kindtap/621c84e1e2541e604ab98f96","timestamp":1646050594700,"postedOn":"NaN days ago"},{"salaries":[{"salaryStart":"$41k","salaryEnd":"$43k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.ca/Salary/Pilgrim-s-Customer-Service-Representative-Greeley-Salaries-EJI_IE533.0,9_KO10,41_IL.42,49_IM348.htm"},{"salaryStart":"$23k","salaryEnd":"$51k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/customer-service-representative-salary-in-fort-collins,co"},{"salaryStart":"$27k","salaryEnd":"$43k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/fort-collins-co"}],"function":["Customer Service"],"description":"<div><p>KindTapTechnologies, LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry. KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs. The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers’ concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the</p><p>products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hour</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Must be able to work independently with minimal supervision.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Fleming, CO, USA","city":"Fleming","stateProvince":"CO"},"frontendLink":"/job-posting/kindtap/customer-service-representative/86686b32bc644c70ee9e461c2c4d3704","title":"Customer Service Representative","category":"Retail","hash":"86686b32bc644c70ee9e461c2c4d3704","postingUrl":"https://www.recruit.net/job/customer-service-representative-jobs/355FCDD29F30AD39","timestamp":1645884661754,"postedOn":"NaN days ago","salary":"$41k - $43k"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Jacksonville,FL"},{"salaryStart":"$35k","salaryEnd":"$51k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.ca/Salary/Safariland-Customer-Service-Representative-Jacksonville-Salaries-EJI_IE711241.0,10_KO11,42_IL.43,55_IM416.htm"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/jacksonville-fl"}],"function":["Customer Service"],"description":"<div><p>KindTapTechnologies, LLC is a young fintech providing digital payment products for the rapidly growing cannabis industry. KindTap is seeking a Customer Service Representative (CSR) to serve as the resource within the Contact Center for customer and merchant needs. The successful candidate will also provide back-office operations support in researching issues and opportunities to improve the customer experience.</p><p><b>Key Duties Responsibilities (include but not limited to):</b></p><p>• Receive customer calls, texts and emails and provide accurate, satisfactory answers to their queries and concerns.</p><p>• Listen to customers’ concerns and handle complaints.</p><p>• De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p><p>• Guide callers through troubleshooting, navigating the company site or using the</p><p>products or services.</p><p>• Provide detailed explanations of services or products.</p><p>• Review customer accounts and transactions while resolving issues.</p><p>• Ability to learn and follow all customer service procedures and policies.</p><p>• Prepare communications, such as emails, reports, and other correspondence.</p><p>Salary</p><p>$14 - $18 USD per hour</p><p>Required Skills</p><p>• High school diploma or equivalent required.</p><p>• Minimum of 2 years of customer service experience in a services industry.</p><p>• Strong PC skills, proficient in MS Office specifically Excel and Outlook.</p><p>• Able to prioritize issues and handle several sensitive processes at once in a timely fashion.</p><p>• Must be able to work independently with minimal supervision.</p><p>• Experience with HubSpot is a plus.</p><p>• Possess excellent verbal and written communication skills.</p><p>• Valid driver's license and reliable vehicle.</p><p>Desired Skills</p><p>• Ability to easily engage with a variety of individuals and groups.</p><p>• Strong written and verbal communication skills.</p><p>• Exceptional customer service and interpersonal skills to build authentic business relationships.</p><p>• Ability to communicate product differentiation and benefits to succeed in a competitive environment.</p><p>About KindTap</p><p>The first credit &amp; loyalty-enabled digital payments platform for highly-regulated industries.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>KindTap is an Equal Opportunity Employer</p></div>","company":{"name":"KindTap"},"location":{"country":"United States","address":"Yulee, FL, USA","city":"Yulee","stateProvince":"FL"},"frontendLink":"/job-posting/kindtap/customer-service-representative/7aadb24dd68b09350ac8ca857110aa18","title":"Customer Service Representative","category":"Retail","hash":"7aadb24dd68b09350ac8ca857110aa18","postingUrl":"https://us-jobs-today.com/job-detail/1396720644c43f887265915a671a25d08b07f1e51/customer-service-representative","timestamp":1646750510417,"postedOn":"NaN days ago","salary":"$21k - $49k"},{"salaries":[{"salaryStart":"$33k","salaryEnd":"$54k","currency":"US","source":"Salary.com","position":"Customer Service Representative II","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-ii-salary/denver-co"},{"salaryStart":"$23k","salaryEnd":"$52k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Denver,CO"},{"salaryStart":"$30k","salaryEnd":"$88k","currency":"US","source":"Built In Colorado","position":"Customer Support Rep","type":"per year","url":"https://www.builtincolorado.com/salaries/operations/customer-support-rep/denver"}],"function":["Customer Service"],"description":"<div><p>SummaryOur stores are where customers come to “experience cannabis”, and our Retail Associates are vital to delivering customer service, offering a distinctive shopping experience that drives sales results. The Retail Associate is primarily responsible for providing assistance to patrons and patients through concierge-level service, assuring anyone who visits a store leaves satisfied. Individual responsibilities as a Retail Associate include demonstrating outstanding customer service and sales skills, assisting with keeping the sales floor stocked with merchandise and/or organizing the sales floor and stock areas. The Retail Associate conducts day-to-day operations within the retail location while adhering to company policy and industry regulations. Current opening requires closing shifts 3:30PM 12:30PM including weekend work (especially Sundays). Essential Duties and ResponsibilitiesProvide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concernsLead tours of sales floor within the store, making product recommendations based on ongoing research of strains, cannabinoids and vendor-produced products availableMaintain knowledge of all cannabis strain profiles, edibles, concentrates, pre-rolls and accessories for sale in the dispensary, utilizing knowledge of how cannabinoid profiles and potency affect the bodyRetain thorough and comprehensive knowledge of patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guestsUnderstand The Green Solution exchange policy, accessories manufacturer warranties, and how to facilitate guest merchandise returns to Lead Associate and ManagementAbide by product handling procedures, including company safety and health policies as well as regulatory agency complianceMaintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizingAnswer phone with scripted greeting, provide customer service, and accept TGS Express or Call-Ahead ordersAccurately record phone and online orders into the point-of-sale (POS) systemConfirm accuracy of order displayed in POS (correct product, quantity and/or weight, RFID, Pricing, etc.)Verify correct use of MED-required packaging and labeling according to The Green Solution policyOperate cash register by using barcode scanner, computer-based POS system and cash drawer to process transactions, ensuring patrons and patients leave with labeled product inside of a state regulated exit bag with correct change and a receiptAdhere to The Green Solution security protocol and promote safety for patrons, patients and other Team MembersWork as part of a team to ensure sales, guest satisfaction and that compliance goals are met by designated timelinesFill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company successAdhere to all company uniform policy and preserve all provided necessary equipmentUphold personal hygiene to ensure safe interaction with patients, product and other Team MembersAll other job duties as assignedQualificationsEducationHigh School diploma or General Education Development (GED) requiredTrainingMust maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS ManagementRequired Skills &amp; ExperienceExcellent computer, mathematical, language and reasoning skillsBilingual skills a plusRetail, operations and/or sales experiencePreferred Skills &amp; ExperienceKnowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements; previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilitiesTGS Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or geneticsPay: $14.00 per hourJob Type: Full-timePay: $14.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftHolidaysMonday to FridayNight shiftWeekend availabilitySupplemental Pay:TipsCOVID-19 considerations:We follow all Covid-19 recommendations by the State Social distancing, masks and sanitation procedures.Education:High school or equivalent (Preferred)Experience:Customer Service: 1 year (Preferred)License/Certification:MED Badge (Preferred)Work Location:One locationWork Remotely:No</p></div>","company":{"companyType":"Private/Established","name":"The Green Solution Marijuana Dispensary","logoUrl":"/logos/the-green-solution-df027aa9d979401f3be1a2a2fadd67ca.png"},"location":{"country":"United States","address":"Denver, CO, USA","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/the-green-solution-marijuana-dispensary/customer-service-representative/86bcce372c49b1d1dbd1c97065ecc87c","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"86bcce372c49b1d1dbd1c97065ecc87c","postingUrl":"https://www.recruit.net/job/customer-service-representative-jobs/B2A2DB1A34173726","timestamp":1646750529717,"postedOn":"NaN days ago","salary":"$33k - $54k"},{"salaries":[{"salaryStart":"$25k","salaryEnd":"$56k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Seattle,WA"},{"salaryStart":"$35k","salaryEnd":"$58k","currency":"US","source":"Salary.com","position":"Customer Service Representative II","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-ii-salary/seattle-wa"},{"salaryStart":"$51k","salaryEnd":"$55k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.ca/Salary/Johnson-Controls-Customer-Service-Representative-Seattle-Salaries-EJI_IE365.0,16_KO17,48_IL.49,56_IM781.htm"}],"function":["Customer Service"],"description":"<div><p>Exciting things are happening in the cannabis industry; we're approaching a new era where the community colleges in the Bay Area will be teaching REAL cannabis curriculum in the upcoming school semesters.</p><p>This entire project is funded by grant money from the California Economic and Workforce Development Fund</p><p></p><p><b>Project Overview:</b></p><p>Our team, at Higher Growth Search, is helping coordinate an educational brainstorming session in partnership with the Bay Area Community College Consortium (BACCC).</p><p>This brainstorming session is called a DACUM session. This DACUM is being facilitated by professionals from the Ohio State University (OSU).</p><p>The goal of the DACUM is to gather detailed information about the day-to-day operations of actual people, working in the cannabis industry; no proprietary information will be compromised.</p><p>All the information gathered will be analyzed and presented to the faculty members of the Bay Area Community Colleges as a recourse as they create their first cannabis curriculum.</p><p><b>The Ask:</b></p><p><b>WE WANT TO PAY $250/person for time and participation in a robust brainstorming (DACUM) session pertaining to the day-to-day duties in the following roles:</b></p><p>• Inventory /METRC manager</p><p>• Extraction Manager</p><p><b>Accounting Clerk Qualifying Criteria:</b></p><p>• Currently a full-time employee in one of the above roles in cannabis</p><p>• Tech Savvy</p><p>• Strong internet bandwidth</p><p>• Ability to prioritize the reserved time</p><p>• Effective communicator</p><p>• Non-bias/objective</p><p>Available and interested Commitment: 12 hours, spread over a one-month period 1-2 hours preparation 8 hour DACUM session 1-2 hours of follow-up PandoLogic</p><p><b>Keywords:</b></p><p><b>Chief Accountant, Location:</b></p><p>Healdsburg, CA - 95448</p></div>","company":{"name":"Cmp"},"location":{"country":"United States","address":"Seattle, WA, USA","city":"Seattle","stateProvince":"WA"},"frontendLink":"/job-posting/cmp/customer-service-representative/55ee4a6e94204137076eb81fdd3d4113","title":"Customer Service Representative","category":"Retail","hash":"55ee4a6e94204137076eb81fdd3d4113","postingUrl":"https://us.bebee.com/job/20220308-3df62ae05f404d9391c1088ec26147a7","timestamp":1646750573644,"postedOn":"NaN days ago","salary":"$25k - $56k"},{"salaries":[{"salaryStart":"$23k","salaryEnd":"$52k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-Comparison-in-Atlanta,GA"},{"salaryStart":"$32k","salaryEnd":"$52k","currency":"US","source":"Salary.com","position":"Customer Service Representative II","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-ii-salary/atlanta-ga"},{"salaryStart":"$10","salaryEnd":"$20","currency":"US","source":"Payscale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/d769d052/Atlanta-GA"}],"function":["Customer Service"],"description":"<div><p>Earthshine Organics is a full-service CBD Hemp company, dedicated to the marketing of hemp products and services.</p><p>We partner with hemp/cannabis industry companies who are dedicated to making their brand image not only recognizable, but an experience for the consumer</p><p>Are you looking for a fun and challenging position in the growing Hemp CBD/Cannabis industry? Earthshine Organics is a rapidly expanding and growing.</p><p>We are expanding our operations and are seeking a National Sales Representative. This position is responsible for building new wholesale channels. Previous hemp cbd/cannabis wholesale experience is required.</p><p>This job posting is not meant to be an all-inclusive statement of every duty and responsibility required of this position.</p><p>The employee will be held responsible for all duties assigned.</p><p>It is the policy of the Company to provide equal opportunity for employment to any employee or applicant, irrespective of race, color, religion, sex, age, marital status, sexual orientation, genetic information, national origin, or any other legally protected characteristic.</p><p>Equal opportunity for employment shall also be extended to those qualified individuals with handicaps who apply for or are employed by Earthshine Organics.</p><p>All employees must be authorized to work in the United States. Employment with the Company is contingent on the successful completion of a background investigation. Earthshine Organics is an at-will Company.</p><p>Employees have the right to end their work relationship with the Company for any reason, with or without advance notice, and the Company has the same right.</p><p><b>How to Apply:</b></p><p>Submit your resume to us with the job title in the subject line.</p><p><b>We look forward to hearing from you Job Type:</b></p><p><b>Commission Pay:</b></p><p>$85,000.00 per year Education: High school or equivalent (Required)</p><p><b>License:</b></p><p>Driver's License (Required</p></div>","company":{"name":"Cmp"},"location":{"country":"United States","address":"Atlanta, GA, USA","city":"Atlanta","stateProvince":"GA"},"frontendLink":"/job-posting/cmp/customer-service-representative/a764ee5130b42b5fdd0c36856d140779","title":"Customer Service Representative","category":"Retail","hash":"a764ee5130b42b5fdd0c36856d140779","postingUrl":"https://us.bebee.com/job/20220308-bb16e5e228d0e26be279cad12193dffb","timestamp":1646835797897,"postedOn":"NaN days ago","salary":"$23k - $52k"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$45k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/mi"},{"salaryStart":"$28k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Senior Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Senior-Customer-Service-Representative-Salary--in-Michigan"},{"salaryStart":"$11","salaryEnd":"$18","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per hour","url":"https://www.glassdoor.ca/Hourly-Pay/Morley-Companies-Customer-Service-Representative-Saginaw-Hourly-Pay-EJI_IE365879.0,16_KO17,48_IL.49,56_IM749.htm"}],"function":["Customer Service"],"description":"<div><p>As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.</p><p>The Responsibilities</p><p>• Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment</p><p>• Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter</p><p>• Comply with established state, local and company policies and procedures</p><p>• Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service</p><p>• Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests</p><p>• Advising patients on proper safety measures to follow when consuming cannabis</p><p>• Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders</p><p>• Handle completely and accurately cash and discount application</p><p>• Verify proper paperwork, documentation and ID of all customers</p><p>• Maintaining proper patient information and records</p><p>• Verifying proper identification and paperwork from patients</p><p>• Weighing and packaging products as needed</p><p>The Qualifications</p><p>• Exceptional interpersonal and customer service skills</p><p>• Self-motivated with a positive attitude, team-oriented and disciplined work ethic</p><p>• Detail-oriented; able to stay organized and on task in a fast-paced environment</p><p>• Previous retail cannabis experience strongly preferred</p><p>• Experience handling cash transactions and maintaining a balanced drawer</p><p>• Ability to perform to sales goals and team goals</p><p>• 3+ years of experience in a retail environment</p><p>• 2+ years of cannabis retail experience preferred</p><p>• High School Diploma</p><p>Additional Requirements</p><p>• Minimum of 21 years of age</p><p>• Must pass any and all required background checks</p><p>• Must remain compliant with all state and company rules and regulations</p><p>• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>We arent like other Cannabis brands. Were actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure its exceptionally executed every single timeno cut corners, no easy-ways-out, no compromises, and no other-guys.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $15.00 per hour</p><p><b>Benefits:</b></p><p>• 401(k)</p><p>• Dental insurance</p><p>• Employee discount</p><p>• Health insurance</p><p>• Life insurance</p><p>• Paid time off</p><p>• Referral program</p><p>• Vision insurance</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Monday to Friday</p><p>• Weekend availability</p><p><b>Supplemental Pay:</b></p><p>• Bonus pay</p><p>• Tips</p><p><b>Education:</b></p><p>• High school or equivalent (Preferred)</p><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Lume Cannabis CO","logoUrl":"/logos/lume-cannabis-co-b0fb0c3ba00939181834e5d76da4c783.png"},"location":{"country":"United States","address":"Gaylord, MI, USA","city":"Gaylord","stateProvince":"MI"},"frontendLink":"/job-posting/lume-cannabis-co/customer-service-representative/6178dbd4da3eb652d7c75cac30dffee5","title":"Customer Service Representative","category":"Manufacturing","hash":"6178dbd4da3eb652d7c75cac30dffee5","postingUrl":"https://us.bebee.com/job/20220323-bc380f9ef50d4df06be303fd43e69862","timestamp":1648136176102,"postedOn":"NaN days ago","salary":"$28k - $45k"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$46k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/las-vegas-nv"},{"salaryStart":"$10","salaryEnd":"$19","currency":"US","source":"PayScale","position":"Customer Service Representative (CSR)","type":"per hour","url":"https://www.payscale.com/research/US/Job=Customer_Service_Representative_(CSR)/Hourly_Rate/00f25665/Las-Vegas-NV"},{"salaryStart":"$22k","salaryEnd":"$49k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative ~","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Las-Vegas,NV"}],"function":["Customer Service"],"description":"<div><p>The Cannabis Consultant position is assigned the responsibility of educating customers on cannabis and cannabis related products, completing sales transactions, while maintaining customer service. Cannabis Consultants must ensure that they are following company policies and procedures while adhering to state compliance and sales practices. Adhere all company security policies and procedures. Stay knowledgeable on all existing and new inventory and accessories in store and on the market.</p><p>Educate yourself on strain genetics, effects, and various methods of consumption. Educated customers on products so theyre able make an educated decision based on their needs. Maintain clean work area throughout the dispensary</p><p>Ability to answer phones and provide product information verbally Responsible for proper cash handling procedures (i.E. balancing drawer, basic math skills for proper change allocation) Adhere to all state and local Medical and Recreational Cannabis laws. Complete task delegated by the supervising manager</p><p>Ability to transition throughout any area in store fluidly for coverage as needed Ensure that all variances are immediately reported to the General Manager. Comply with all HR policies including confidentiality and non-disclosure. Establish and maintain effective relationships with peers, team and all management in order to communicate effectively and strategically implement solutions. Uphold the Jennys standard as a leader and an example of how one is supposed to perform.</p><p>GI4 N54</p><p><b>QCIT</b></p></div>","company":{"name":"waveseer llc"},"location":{"country":"United States","address":"Las Vegas, NV, USA","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/waveseer-llc/customer-service-representative/1f2704a079b75f3e9ed86ea22fdeb03c","title":"Customer Service Representative","category":"Retail","hash":"1f2704a079b75f3e9ed86ea22fdeb03c","postingUrl":"https://www.learn4good.com/jobs/las-vegas/nevada/management_and_managerial/1132822040/e/","timestamp":1650382137839,"postedOn":"NaN days ago","salary":"$28k - $46k"},{"salaries":[{"salaryStart":"$27k","salaryEnd":"$43k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/grand-rapids-mi"},{"salaryStart":"$21k","salaryEnd":"$48k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Westland,MI"},{"salaryStart":"$15","salaryEnd":"$17","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per hour","url":"https://www.glassdoor.ca/Hourly-Pay/Dart-Container-Customer-Service-Representative-Lansing-Hourly-Pay-EJI_IE3144.0,14_KO15,46_IL.47,54_IM472.htm"}],"function":["Customer Service"],"description":"<div><p>• Dart Container is a drug-free workplace.</p><p>• Candidates are subject to a drug test (excluding THC - /marijuana/cannabis) and background check at the time of offer.</p><p>• - THC testing ONLY when such testing is required by law.</p><p>• Dart Container is an equal opport</p><p>• Associated topics: agent, associate, call center specialist, customer care, customer service associate, product support, representative, service agent, system support, technical support</p></div>","company":{"website":"dartcontainer.com","companyType":"Private/Established","name":"Dart Container","logoUrl":"/logos/dart-container-5d77909bfc9e48f9dc733e640c160e6b.jpeg"},"location":{"country":"United States","address":"Mason, MI, USA","city":"Mason","stateProvince":"MI"},"frontendLink":"/job-posting/dart-container/customer-service-representative/97cdcd4d5ded281f5126aa1eafc2f028","title":"Customer Service Representative","category":"Supply Chain & Logistics","hash":"97cdcd4d5ded281f5126aa1eafc2f028","postingUrl":"https://jobsearcher.com/j/customer-service-representative-at-dart-container-in-mason-mi-LdVW3RM","timestamp":1651324068542,"postedOn":"NaN days ago","salary":"$27k - $43k"},{"salaries":[{"salaryStart":"$30k","salaryEnd":"$88k","currency":"US","source":"Built In Colorado","position":"Customer Support Rep","type":"per year","url":"https://www.builtincolorado.com/salaries/operations/customer-support-rep/denver"},{"salaryStart":"$42k","salaryEnd":"$undefined","currency":"US","source":"Payscale","position":"Customer Sales Representative (CSR)","type":"per year (median)","url":"https://www.payscale.com/research/US/Job=Customer_Sales_Representative_(CSR)/Salary/8988b5e8/Denver-CO-Customer-Service"},{"salaryStart":"$30k","salaryEnd":"$55k","currency":"US","source":"Glassdoor","position":"Customer Support Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/denver-customer-support-representative-salary-SRCH_IL.0,6_IC1148170_KO7,38.htm"}],"function":["Customer Service"],"description":"<div><p>ENHALE LLC is the manufacturer and distributor of the ENHALE Nail digitally controlled, electronic enail. Globally headquartered in Illinois, ENHALE LLC was founded under the principles of providing our customers with quality products, competitive prices and a higher level of service and support that they just can't find anywhere else.</p><p>We are committed to customer satisfaction and it shows in everything we do and every item we sell and we are building reputation in the cannabis industry as innovators of new and effective products and accessories designed to help you get the most out of our products use.</p><p>You need to be very proficient on the computer and a quick learner, as our company is changing and evolving all the time.</p><p>The company is new but has room to become one of the big names in the industry. We have several new items being released this year in order to continue to grow our market share.</p><p>Responsibilities : -Visit head shops and other potential clients in the Denver area to introduce our products and close sales-Cold call head shops</p><p>Compensation : To begin you will be on full commission but we are open to negotiation and restructuring of your compensation package after a small period of time with the company.</p><p><b>Education :</b></p><p>High school or equivalent (Required)</p><p><b>Location :</b></p><p>• Denver, CO (Required)</p><p>Last updated : 2022-01-22</p></div>","company":{"name":"ENHALE LLC"},"location":{"country":"United States","address":"Denver, CO, USA","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/enhale-llc/sales-customer-service-representative/2a914a5f8269a33a488f4d303cd32026","title":"Sales customer service representative","category":"Retail","hash":"2a914a5f8269a33a488f4d303cd32026","postingUrl":"https://www.talent.com/view?id=f27db2375822","timestamp":1642856532661,"postedOn":"NaN days ago","salary":"$30k - $88k"}]