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Director of Loss Prevention

Cookies Retail Newport Beach, CA Full-time
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Purpose

Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.

The Director of Loss Prevention is responsible for the strategic planning and execution of the company's Loss Prevention program across all stores nationwide. This person will work closely with cross functional leadership teams throughout the organization, such as Retail & Store Operations, Finance, Legal, Compliance, Supply Chain, Human Resources, to ensure company assets including people, cash, and inventory, and are safeguarded.

This position has overall leadership responsibility to ensure the safeguarding of company assets from losses due to internal/external theft or fraud.

This position will develop and implement strategies to reduce shrink, and prevent fraudulent activity in retail stores and ecommerce, increasing overall profitability.

Core Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Develop and execute a strategy to reduce shrink in retail stores and ecommerce while supporting hospitality and customer experience.

· Work closely and partner with Cookies Enterprises Director of Security to ensure Security Guard coverage is adequate per store and post orders are followed at all times.

· Effectively lead loss prevention efforts at the executive level, in collaboration with all key cross functional executive partners.

· Create and implement Loss Prevention policies and procedures, in partnership with Store Operations executives.

· Reshape the retail culture to provide a "prevention" versus "apprehension" mindset-setting a new tone for Loss Prevention

· Partner with Store Operations to effectively drive operational excellence in all levels of the field organization

· Effectively oversee and develop an LP team, in the field and HQ, identifying potential leadership talent and actively play a role in their growth.

· Ensure that all operational metrics and financial objectives are exceeded.

· Support an internal investigations program that best utilizes tools such as Aspect exception reporting, video , EAS, covert equipment, case management tools, as well as professional interview and interrogation techniques.

· Conducts assessments of Loss Prevention or operational performance that impacts shrink and actively works with store management in the development and implementation of action plans to improve performance

Qualifications:

Required:

  • Passion for and knowledgeable about Cannabis security
  • Passion for Cookies Culture
  • Bachelor degree or CPP certification preferred
  • Wicklander & Zulawski or other interview techniques certification preferred.
  • Minimum 3 years of Loss Prevention, team leadership and retail operations experience required.
  • Theft investigation knowledge
  • Excellent written and verbal communication skills.
  • Ability to work and lead cross functional teams
  • Travel, including overnight, will be required
  • Must be able to work independent with little supervision
  • Must have excellent problem solving skills
  • Must have excellent team building skills

Competencies:

  • Thorough understanding of the Cannabis security industry
  • Business Acumen
  • Communication Proficiency
  • Ethical Conduct
  • Leadership
  • Relationship Management
  • Performance Management
  • Personal Effectiveness/Credibility
  • Consulting Skills

Supervisory Responsibility:

This person is directly responsible for managing the future Loss Prevention team.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms.

Travel:

This position requires up to 50% travel. Very frequent travel outside of the local area and overnight. Some international travel may be required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $1.00 per year

Benefits:

  • Employee discount

Schedule:

  • Monday to Friday
  • Weekends

Work Location:

  • Multiple locations
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This person will work closely with cross functional leadership teams throughout the organization, such as Retail &amp; Store Operations, Finance, Legal, Compliance, Supply Chain, Human Resources, to ensure company assets including people, cash, and inventory, and are safeguarded.</p><p>This position has overall leadership responsibility to ensure the safeguarding of company assets from losses due to internal/external theft or fraud.</p><p>This position will develop and implement strategies to reduce shrink, and prevent fraudulent activity in retail stores and ecommerce, increasing overall profitability.</p><p><b>Core Responsibilities</b></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>· Develop and execute a strategy to reduce shrink in retail stores and ecommerce while supporting hospitality and customer experience.</p><p>· Work closely and partner with Cookies Enterprises Director of Security to ensure Security Guard coverage is adequate per store and post orders are followed at all times.</p><p>· Effectively lead loss prevention efforts at the executive level, in collaboration with all key cross functional executive partners.</p><p>· Create and implement Loss Prevention policies and procedures, in partnership with Store Operations executives.</p><p>· Reshape the retail culture to provide a \"prevention\" versus \"apprehension\" mindset-setting a new tone for Loss Prevention</p><p>· Partner with Store Operations to effectively drive operational excellence in all levels of the field organization</p><p>· Effectively oversee and develop an LP team, in the field and HQ, identifying potential leadership talent and actively play a role in their growth.</p><p>· Ensure that all operational metrics and financial objectives are exceeded.</p><p>· Support an internal investigations program that best utilizes tools such as Aspect exception reporting, video , EAS, covert equipment, case management tools, as well as professional interview and interrogation techniques.</p><p>· Conducts assessments of Loss Prevention or operational performance that impacts shrink and actively works with store management in the development and implementation of action plans to improve performance</p><p><b>Qualifications: </b></p><p>Required:</p><ul><li>Passion for and knowledgeable about Cannabis security</li></ul><ul><li>Passion for Cookies Culture</li></ul><ul><li>Bachelor degree or CPP certification preferred</li></ul><ul><li>Wicklander &amp; Zulawski or other interview techniques certification preferred.</li></ul><ul><li>Minimum 3 years of Loss Prevention, team leadership and retail operations experience required.</li></ul><ul><li>Theft investigation knowledge</li></ul><ul><li>Excellent written and verbal communication skills.</li></ul><ul><li>Ability to work and lead cross functional teams</li></ul><ul><li>Travel, including overnight, will be required</li></ul><ul><li>Must be able to work independent with little supervision</li></ul><ul><li>Must have excellent problem solving skills</li></ul><ul><li>Must have excellent team building skills</li></ul><p><b>Competencies: </b></p><ul><li>Thorough understanding of the Cannabis security industry</li></ul><ul><li>Business Acumen</li></ul><ul><li>Communication Proficiency</li></ul><ul><li>Ethical Conduct</li></ul><ul><li>Leadership</li></ul><ul><li>Relationship Management</li></ul><ul><li>Performance Management</li></ul><ul><li>Personal Effectiveness/Credibility</li></ul><ul><li>Consulting Skills</li></ul><p><b>Supervisory Responsibility: </b></p><p>This person is directly responsible for managing the future Loss Prevention team.</p><p><b>Work Environment: </b></p><p>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.</p><p><b>Physical Demands: </b></p><p>While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms.</p><p><b>Travel: </b></p><p>This position requires up to 50% travel. Very frequent travel outside of the local area and overnight. Some international travel may be required.</p><p><b>Other Duties: </b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: From $1.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul></div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"country":"United States","address":"Newport Beach, CA","city":"Newport Beach","stateProvince":"CA"},"frontendLink":"/job-posting/cookies-retail/director-of-loss-prevention/1185032cfab61e3655a4f4427e06f52b","title":"Director of Loss Prevention","hash":"1185032cfab61e3655a4f4427e06f52b","postingUrl":"https://www.indeed.com/job/director-of-loss-prevention-84af8379ddc4573a"},{"postedOn":"4 days ago","description":"<div><b>Job Description:</b> Core Responsibilities<br />Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br /><br /><ul><li>Execute Cookies world class customer experience.</li><li>Provide a friendly and warm welcome to all customers.</li><li>Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.</li><li>Drive repeat business through local grass roots networking and our loyalty program.</li><li>Partner with GM and recruiting team to set hiring standards for all store team members.</li><li>Oversee management and associate onboarding programs, training modules, ongoing leadership development.</li><li>Execute training modules, quizzes, video content and tracking.</li><li>Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.</li><li>Partner with GM on succession planning programs to build bench strength.</li><li>Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.</li><li>Link product, merchandising and presentation to overall business metrics.</li><li>Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.</li><li>Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.</li><li>Partner with GM, Marketing and PR on community outreach, press and in-store events.</li></ul><b>Qualifications:</b><b>Required:</b><br /><ul><li>Passion for and knowledgeable about Cannabis</li><li>Passion for Cookies Culture</li><li>Minimum 2 years’ experience supervising training, quality and customer service in retail.</li><li>Microsoft Office skills in Word, Excel and Outlook.</li><li>Strong knowledge of retail technology platforms and systems.</li><li>Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.</li></ul><b>Preferred:</b><br /><ul><li>Store Management Experience</li><li>College Degree</li></ul><b>Competencies:</b><br /><ul><li>Thorough understanding of the Cannabis industry</li><li>Positive attitude</li><li>Strong communication skills</li><li>Interviewing and hiring skills</li><li>Leadership and delegation</li><li>Coach, motivate and develop</li><li>Decision making and problem solving</li><li>Conflict resolution</li><li>Teamwork</li><li>Performance management and execution</li><li>Business acumen</li></ul><b>Supervisory Responsibility:</b><br />This person is directly responsible for managing the Lead Budtenders and Budtenders.<br /><br /><b>Work Environment:</b><br />This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.<br /><br /><b>Physical Demands:</b><br />While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.<br /><br /><b>Position Type and Expected Hours of Work:</b><br />This is a full-time position. This position regularly requires long hours and frequent weekend work.<br /><br /><b>Travel:</b><br />This position may require travel.<br /><br /><b>Other Duties:</b><br />Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"country":"United States","address":"Tulsa, OK 74133","city":"Tulsa","stateProvince":"OK"},"frontendLink":"/job-posting/cookies-retail/hospitality-co-manager/e121a70838b3319d30935f4e29731362","title":"Hospitality Co-Manager","hash":"e121a70838b3319d30935f4e29731362","postingUrl":"https://www.indeed.com/job/hospitality-co-manager-e298eb84347d1cd4"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.</p><p>The General Manager (GM) is responsible for leading Cookie’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth and profit. The GM heads a team of CO-managers and Leads and is accountable for all aspects of managing a single retail store.</p><p>This leader drives his/her business through a division of responsibility focus, or “DOR”. This position requires a passion for process excellence, a drive for results, and the ability to influence. The GM is directly responsible for the financial success of the store and has full P&amp;L responsibility.</p><p>Core Responsibilities</p><ul><li>Execute Cookies world class customer experience.</li><li>Provide a friendly and warm welcome to all customers.</li><li>Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.</li><li>Drive repeat business through local grass roots networking and our loyalty program.</li></ul><p><b>People</b></p><ul><li>Partner with CO-Managers and recruiting team to set hiring standards for all store team members.</li><li>Oversee management and associate onboarding programs, training modules, ongoing leadership development.</li><li>Recruit, onboard and develops talent to build a team that embodies the Cookies brand to deliver a world class experience and increase customer loyalty.</li><li>Place the right people in the right roles, specifically the management DOR program.</li><li>Execute training modules, quizzes, video content and tracking.</li><li>Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.</li><li>Partner with CO-Managers on succession planning programs to build bench strength.</li><li>Create an environment that inspires and encourages the growth and engagement of associates.</li><li>Model a culture of open communication by sharing enterprise strategy and corporate messaging to associates.</li><li>Promote a culture of teamwork by working alongside the management team and associates, establishing priorities, and providing clear direction.</li></ul><p><b>Performance </b></p><ul><li>Respond quickly and decisively to business needs and performance trends in order to drive profitable top line sales growth.</li><li>Forecast and adjust payroll to maximize productivity to achieve sales and payroll goals, while completing all necessary workload and tasks.</li><li>Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.</li><li>Review and interpret financial and operational reporting regularly, including store visit and audit results.</li><li>Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business.</li><li>Link product, merchandising and presentation to overall business metrics.</li><li>Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.</li><li>Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.</li><li>Partner with Marketing and PR on community outreach, press and in-store events.</li></ul><p><b>Operations </b></p><ul><li>Inventory management.</li><li>Shrink and loss prevention controls.</li><li>Oversee and execute all initiatives as outlined on the master calendar.</li><li>Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.</li><li>Work with cross-divisional teams to build consensus on strategic objectives, goals and operational plans.</li><li>Establish and implement operational policies, standards and procedures for retail staff.</li><li>Ensures compliance with all SOP’s, safety and security policies within retail stores.</li><li>Communicates, works closely and successfully collaborates with GM, CO-Managers and Leads to achieve the organization’s goals.</li><li>Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide world class customer experience and execute company directives.</li></ul><p>The General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer.</p><p>Qualifications:</p><p>Required:</p><ul><li>21 years of age or older</li><li>Passion for and knowledgeable about Cannabis</li><li>Passion for Cookies Culture</li><li>Minimum of (5) five years of high volume/flagship management in cannabis, specialty retail or a comparable retail environment.</li><li>Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business.</li><li>Comfort in making decisions and mediating conflict within a team – environment.</li><li>Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.</li><li>Exceptional interpersonal, communication and customer service skills</li><li>Ability to identify top talent and train/develop/retain great people.</li><li>Proficient in windows - based software such as Excel, Word and Outlook</li></ul><p>Competencies:</p><ul><li>Thorough understanding of the Cannabis industry</li><li>Positive attitude</li><li>Strong communication skills</li><li>Interviewing and hiring skills</li><li>Leadership and delegation</li><li>Coach, motivate and develop</li><li>Decision making and problem solving</li><li>Conflict resolution</li><li>Teamwork</li><li>Performance management and execution</li><li>Business acumen</li></ul><p><b>Supervisory Responsibility: </b></p><p>Oversees CO-Managers, Leads and all stores associates.</p><p><b>Work Environment: </b></p><p>This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.</p><p><b>Physical Demands: </b></p><ul><li>Ability to work a flex schedule (which includes nights, weekend and holiday availability)</li><li>Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed</li><li>Ability to climb step stools and ladders</li><li>Ability to stand/walk for long periods at a time</li><li>Possess manual dexterity and hand - eye coordination</li><li>Ability to travel to other store locations (if needed) and attend district meetings</li></ul><p><b>Other Duties: </b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: From $74,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Experience:</p><ul><li>Leadership Experience: 2 years (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"country":"United States","address":"Sorrento, CA","city":"Sorrento","stateProvince":"CA"},"frontendLink":"/job-posting/cookies-retail/general-manager/2f5cfe7bafe46d72867e1b05e3d1e326","title":"General Manager","hash":"2f5cfe7bafe46d72867e1b05e3d1e326","postingUrl":"https://www.indeed.com/job/general-manager-ccce0362d98a5b07"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p>IN A NUTSHELL…</p><p>The Director of Retail Operations is responsible for optimizing the retail experience and ensuring seamless operation with tight compliance and inventory controls. This is a heavily people-oriented management role that ensures all Store SOPs are carried out in smooth and disciplined manner. The Director will work very closely with the Market Leaders, and Managers to ensure each department is aligned with budget projections and operational goals. To achieve this, the Director must learn and integrate all components of our existing SOPs, ensure organizational readiness, and manage the day-to-day operations such that we consistently achieve profitability.</p><p><b>CORE JOB RESPONSIBILITIES</b></p><p>• Lead the store workforce management team to drive efficiencies in store scheduling, payroll forecasting, reporting and administration of incentive programs.</p><p>• Partner with the finance and accounting department to analyze store incentive programs to recommend changes that will drive top line growth and/or expense savings; as well as, manage store expenses and drive cost savings.</p><p>• Create a consistent in-store experience for customers; work with operations leaders to ensure store experience meets expectations consistently.</p><p>• Primary liaison between the executive management team and location to ensure that all information is communicated in a timely, consistent, and brand appropriate manner.</p><p>• Develop retail policies and procedures with the human resources team and incorporate into daily operations.</p><p>• Ensure operations are in full compliance with all local, state, and federal laws in Nevada.</p><p>• Monitor and/or adjust KPIs and work with each Dispensary Management to meet and exceed goals.</p><p>• Monitor staffing levels and other operational aspects to optimize store performance.</p><p>• Responsible for communicating regional performance and feedback to Executive Management.</p><p>• Stay informed of new technology and cannabis industry initiatives to drive innovation and efficiency within store.</p><p>• Partner with the Human Resources department to support training, talent management, employee relations &amp; morale.</p><p>• Partner with Compliance and Safety to ensure Operations in consistently meeting the expectations and compliance regulations of CCB.</p><p><b>JOB SKILLS AND REQUIREMENTS</b></p><p>• 7 to 10 years retail experience, specifically in field operations, sales, workforce management and communications.</p><p>• At least 5 years' experience in a management or supervisory position</p><p>• Experience in the Operations within the Cannabis industry a plus.</p><p>• Understanding the uniqueness of the Las Vegas Market and consumer behavior.</p><p>• Must be a collaborative team player who can both nurture and develop management.</p><p>• Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution.</p><p>• Strong quantitative, analytical skills with attention to detail and accuracy</p><p>• Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively.</p><p>• Ability to work in a fast-paced, changing, and challenging environment.</p><p>• Strong Analytical, Communication and EQ skills</p><p>• Proven track record of managing the scope of operations in a complex business environment.</p><p>• Focuses simultaneously on short-and long-term goals.</p><p>• Ability to identify and resolve problems quickly.</p><p>• Experienced in a leadership role in an environment that is fluid, fast-paced, and constantly changing.</p><p>• Organized with a sense of urgency and ability to motivate a team.</p><p>PARALLEL IS UNITED BY OUR VISION, Mission, &amp; Values</p><p>Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>6 CORE VALUES OF A PARALLEL ASSOCIATE</p><p>Integrity - We operate in a regulated and unchartered industry. Act and make decisions that stand up to scrutiny and reflect our position as a sophisticated, credible and respected leader. Be honest, trustworthy, dependable, and honorable. Demonstrate sound moral and ethical ways of interacting.</p><p>Collaboration - We are a collection of the best talent at all levels. Learn and grow from this diversity: welcome healthy debate and proactively seek other perspectives and points of view to find the best solution while not resting on consensus. Proactively ensure the right people have the right information at the right time. Work as a team vs. an individual performer.</p><p>Agility - We are growing incredibly fast in a new industry. Be open to change, be ready to pivot on the moment's notice, and act with a sense of urgency to take advantage of opportunities. Then be ready to do it again. Quickly -and calmly -respond and adapt to the unexpected. Modify and streamline processes, find more efficient ways of doing your job. Work efficiently across markets, time zones, and functions.</p><p>Intentionality - Intentionality requires action -it makes your intentions happen. Good thoughts are meaningless without action. It is initiative directed by the purpose to move our business forward. Intentionality is doing things important to you, even when not easy. Transformational change happens with intentionally.</p><p>Alignment - Together, we must understand and believe in our vision, mission, business and team goals and priorities. When we make a decision, even when we don't have consensus we all align behind that decision and execute. We don't revisit decisions unless we have material new data or circumstances.</p><p>Accountability - Make the best proactive and reactive decisions given the available information and the wisest counsel. • Own your decisions, actions and outcomes, and promptly correct mistakes. • Be reliable, honor commitments and do not finger point, off-load responsibilities, or criticize co-workers. Look after co-workers and team's success</p></div>","company":{"website":"surterra.com","companyType":"Private/Established","name":"Surterra Holdings","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Las Vegas, NV, USA","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/surterra-holdings/director-of-retail-operations-dispensary/4cf902592f5c2a537e34a808a377a3f6","title":"Director of Retail Operations - Dispensary","hash":"4cf902592f5c2a537e34a808a377a3f6","postingUrl":"https://www.learn4good.com/jobs/las-vegas/nevada/management_and_managerial/307660880/e/"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>Job Description: Cannabis Dispensary General ManagerWe are looking for a general manager for an established westside cannabis dispensary.</p><p>To be successful in this role, you will need to be well organized and have the ability to multi-task in a high volume/high stress environment.</p><p>Responsibilities: Manage day-to-day operation of dispensary within parameters established by licensing agencyDirect work of other members of team to achieve company objectivesManage information flow in a timely and accurate mannerPrepare daily, weekly, and monthly reports for managementInterview, hire, train and supervise performance of team membersMaintain accurate records on BioTrack and METRC operating systemsServe as intake manager for sales productsServe as primary contact with vendorsMaintain facility in orderly fashion and consistent with company policyEnsure dispensary operates within state and federal employment regulationsSkills: Previous work experience as cannabis dispensary managerOutstanding organization and time management skillsAbility to remain calm in stressful environmentExcellent verbal and written communication skillsPrevious experience in supervising work of othersFamiliar with state and federal employment regulationsFamiliar with BioTrack operating systemFamiliar with METRC operating systemAbility to work well with vendorsStrong negotiating skillsHigh School Diploma or equivalentJob Type: Full TimeSalary: Commensurate with experience$42,000 to $50,000 annuallyCovid-19 considerations: All customers and employees are required to wear a facial covering within the facility.</p><p>Curbside pickup is available at location.</p><p>Sanitary cleaning is done on a regular basis throughout the day.</p><p>Job Type: Full-timePay: $42,000.00 - $50,000.00 per yearBenefits:Paid time offSchedule:Monday to FridayEducation:High school or equivalent (Preferred)Experience:Supervising Experience: 1 year (Preferred)Customer Service: 1 year (Preferred)Work Location:One locationWork Remotely:No</p></div>","company":{"companyType":"Private/Established","name":"Retail Cannabis Dispensary","logoUrl":"/logos/marijuana-dispensary-e979df028d711491bdbeac23386f110d.jpeg"},"location":{"country":"United States","address":"Beaverton, OR, USA","city":"Beaverton","stateProvince":"OR"},"frontendLink":"/job-posting/retail-cannabis-dispensary/cannabis-dispensary-general-manager/251b4727aab588066e51618cee20fcc7","title":"Cannabis Dispensary General Manager","hash":"251b4727aab588066e51618cee20fcc7","postingUrl":"https://findjobsnear.me/jobs/cannabis-dispensary-general-manager_d9287f312194c2f6_0_5"},{"postedOn":"1 day ago","description":"<div><div><p>At Harvest, our mission is to improve people's lives through the goodness of cannabis. We fulfill our purpose by creating life-enhancing experiences in the communities we serve, navigating our business lines with excellence and dedicating ourselves to shaping the future of cannabis. Our team connects with others, enlightening and empowering. We are looking for leaders who are inspired by our ideals and wish to grow with us as we continue our national expansion. While we are one of the largest multi-state operators in the country, we still operate with a startup mentality and prioritize execution in addition to strategy and ideation. If you value improving lives, joining the fastest growing and most unique industry in the world and establishing yourself as a leader in the space, we'd like to learn more about you.<br /></p><br /><p><b>WHY HARVEST</b></p><p>The Harvest Way is defined by our people. We seek individuals who are genuine, dedicated to shaping the cannabis industry, accountable with a strong sense of integrity, and who are driven to make an impact. We are committed to our values and have created a culture of trust which emphasizes working hard, but we also remember to have fun. Here are a few more reasons why Harvest is a great place to be:</p><ul><li>Competitive pay and total compensation packages</li><li>Attractive benefits</li><li>Paid time off and employee rewards</li><li>Professional growth and employee engagement initiatives</li><li>A leading company in the fast-growing cannabis industry whose core business improves lives</li></ul><p>We believe in building a diverse team, and we strive to make our company a welcoming space where everyone can make an impact on Harvest's success. We encourage talented people from all backgrounds to join us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</p><p><b><br />DUTIES &amp; RESPONSIBILITIES *</b></p><p>As a General Manager, you will be a motivator and mentor with experience leading 20+ employees, as you will be inspiring a team of great people committed to creating a welcoming environment and making Harvest the #1 dispensary. The Retail General Manager must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.</p><ul><li>Ensure maximum profitability and sales growth in all store functions by managing expense budgets, including deposits, accounts receivable, and profit and loss.</li><li>Direct daily operations with full P&amp;L responsibility at the store-level.</li><li>Seek out new and innovative ways to increase business.</li><li>Maintain quality customer service by establishing and enforcing company standards, handling customer inquiries, and resolving any complaints.</li><li>Utilize management information tools and analyze financial reports to identify and address trends and issues in store performance.</li><li>Coordinate with the Harvest retail ops, procurement and marketing team to understand the success of promotions, coupons, etc. and to recommend future promotions and sales.</li><li>Perform inventory audits, assessments of productivity, and of new merchandise in partnership with other departments.</li><li>Adhere to all cannabis state-specific regulations and laws, execute and enforce compliance efforts.</li><li>Review dispensary environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching to the team and take action to achieve operational goals.</li><li>Train and develop direct reports to ensure successful growth month-over-month.</li><li>Develop the store management team to deliver legendary customer service and patient care.</li><li>Responsible for continued employee professional development and appreciation.</li><li>Identify and address staff training and needs.</li><li>In conjunction with Human Resources, oversee the recruiting, interviewing and hiring process to build a team to deliver legendary customer service and patient care Develop staff to achieve their full potential.</li><li>Develop and lead daily, weekly and monthly all team meetings and managers meetings.</li><li>Oversee schedule for the retail staff on a weekly basis including team member time-off.</li><li>Maintain a positive attitude and instill the same in others to promote teamwork.</li><li>Manage through challenging events to keep dispensary operating above standards.</li><li>Manage with integrity, honesty, and knowledge that promotes culture, values and the mission of Harvest.</li><li>Participate in ongoing education and professional development opportunities.</li><li>Work collectively and respectfully with other team members.</li><li>Additional duties as assigned by corporate management teams.</li></ul><p><b><br />QUALIFICATIONS *</b></p><ul><li>At least 21 years of age and authorized to work in the US.</li><li>Must successfully pass state law requirements to obtain applicable licensure and credentials.</li><li>Proper employment documentation; reliable transportation and valid driver's license.</li><li>5+ years of experience in General Manager roles in a retail, hospitality, and/or sales setting is required-or equivalent.</li><li>Cannabis experience strongly preferred.</li><li>If necessary, ability to work 7 days per week (including holidays) and to be flexible with schedule.</li><li>Previous success managing a location with P&amp;L responsibility is required.</li><li>Experience with recruiting, hiring, and team development is required.</li><li>Experience with frequent interaction with customers, fulfilling the requests of customers, and taking responsibility for addressing customer issues, questions or suggestions.</li><li>Ability to manage multiple projects, set priorities and meet deadlines, as well as strong conflict management skills.</li><li>Knowledge of or willingness to learn state-specific cannabis laws and regulatory compliance is required.</li><li>Strong organizational skills and ability to multi-task.</li><li>Knowledge of office management systems and procedures.</li><li>Proficiency using MS Office applications.</li><li>Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.</li><li>Detail oriented with an eye on process optimization.</li><li>Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.</li><li>Must have the ability to push, pull, or lift a minimum of 10 pounds if relevant to job duties listed above.</li><li>Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day.</li><li>Must be capable of working in front of a computer for extended periods of time based on job duties listed above.</li><li>Excellent communication skills and leadership both verbally and through written media<ul><li>Must be able to handle constructive criticism and guidance and offer the same to others in the department.</li><li>Ability to articulate job goals in a manner in order to complete effectively the first time.</li></ul></li><li>Environmental Requirements and Exposure, depending on work location:<ul><li>Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.</li></ul></li></ul><p><b><br />EDUCATION *</b></p><ul><li>Associate's or Bachelor's degree is desirable.</li><li>Minimum High School or G.E.D equivalent is required.</li></ul><ul><li><br />The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Harvest management.</li><li>Harvest is an Equal Employment Opportunity Employer. Applicants requiring reasonable accommodation(s) to complete the application or interview process should notify Recruitment at [email protected]</li></ul></div></div>","company":{"companyType":"Public/Established","name":"Harvest","logoUrl":"/logos/harvest-health-and-recreation-707911dc98623457647211d98b7a03b7.png"},"location":{"country":"United States","address":"King of Prussia, PA 19406","city":"King Of Prussia","stateProvince":"PA"},"frontendLink":"/job-posting/harvest/general-manager-king-of-prussia/819502af98c99c858b95fa09823bf2fd","title":"General Manager- King of Prussia","hash":"819502af98c99c858b95fa09823bf2fd","postingUrl":"https://www.indeed.com/job/general-manager-king-of-prussia-5ccc44bdb5473fb3"},{"postedOn":"3 days ago","description":"<div><div><h3><b>About Us:</b></h3><h3><b>At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</b></h3><h3><b>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</b></h3><h3><b>Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</b></h3><h3><b>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</b></h3><h3><b>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</b></h3><h3><b>About the Job:</b></h3><ul><li><h3><b>Responsible for the development, implementation, and facilitation of leadership, customer service, sales, and in-house brand training programs</b></h3></li><li><h3><b>Conduct ongoing development programs and workshops to assist in the development and growth of all retail staff</b></h3></li><li><h3><b>Conduct in-field customer service and sales techniques training for all retail staff</b></h3></li><li><h3><b>Ensure consistency in the delivery and application of training standards across the company</b></h3></li><li><h3><b>Maintain expert knowledge of all Holistic products, including how they are made, and how to sell them</b></h3></li><li><h3><b>Collaborate with cultivation and processing departments to gather and create training content on current, updated, and new products</b></h3></li><li><h3><b>Assist with onboarding for all retail leadership</b></h3></li><li><h3><b>Work with Retail Directors and General Managers to identify areas for improvement and underperforming employees</b></h3></li><li><h3><b>Collaborate with retail management teams to assess ongoing and future training and development needs as well as effectiveness of established programs.</b></h3></li><li><h3><b>Create surveys to gather feedback on the success and effectiveness of the training material. Responsible for following up and monitoring the success of the trainings conducted.</b></h3></li><li><h3><b>Serve as a strong and resourceful leader with the ability to craft creative solutions with changing trends</b></h3></li></ul><h3><b>About You:</b></h3><h3><b>General</b></h3><ul><li><h3><b>Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.</b></h3></li></ul><h3><b></b><b>Education/Experience</b></h3><ul><li><h3><b>Bachelor’s Degree</b></h3></li><li><h3><b>Must be willing to travel (50%+)</b></h3></li><li><h3><b>Strong customer and personal service skills</b></h3></li><li><h3><b>Prefer two years of sales experience</b></h3></li></ul><h3><b>Technological Skills</b></h3><ul><li><h3><b>Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint, and SharePoint</b></h3></li></ul><h3><b>Required Knowledge and Skills</b></h3><ul><li><h3><b>Ability to simultaneously see and address the big picture as well as the finer details is imperative</b></h3></li><li><h3><b>Leadership, including delegation and the ability to perform well under pressure</b></h3></li><li><h3><b>Proven efficiency and ability to prioritize and manage time and task for self and others</b></h3></li><li><h3><b>Excellent written and verbal communications skills</b></h3></li><li><h3><b>Highly developed interpersonal and internal customer/vendor relationship management skills</b></h3></li><li><h3><b>Professional demeanor, strong work ethic</b></h3></li><li><h3><b>Able to maintain confidentiality</b></h3></li><li><h3><b>Ability to work collaboratively in a team environment</b></h3></li><li><h3><b>Ability to initiate and follow through on work independently</b></h3></li><li><h3><b>Ability to work in a fast-paced environment</b></h3></li><li><h3><b>Detail-oriented</b></h3></li><li><h3><b>Ability to adapt to changing priorities</b></h3></li><li><h3><b>Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions</b></h3></li><li><h3><b>Sound understanding of the financial principles applicable to effective planning, cost control, and budgeting of the crop growth operation</b></h3></li><li><h3><b>Strong ethics and sound judgment</b></h3></li><li><h3><b>Decisive, with the ability to exercise independent judgment</b></h3></li><li><h3><b>Proven ability to develop and maintain a positive team environment</b></h3></li><li><h3><b>Ability to mentor, train, and provide career path guidance to staff</b></h3></li></ul></div></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Washington, DC","stateProvince":"WA"},"frontendLink":"/job-posting/holistic-industries/director-of-retail-customer-service-and-sales-training/58dcc7a33aef318e509291ba1cf0511b","title":"Director of Retail Customer Service and Sales Training","hash":"58dcc7a33aef318e509291ba1cf0511b","postingUrl":"https://www.indeed.com/job/director-of-retail-customer-service-and-sales-training-10361c56be546bf4"},{"employmentType":"Full-time, Permanent","postedOn":"10 hours ago","description":"<div><p><b>Company description</b></p><p>We are a family owned and operated business with a commitment to providing our customers with an exceptional customer experience. We are committed to providing a welcoming environment and to building a dynamic team of experienced and knowledgeable staff for our retail locations.</p><p><b>Job description</b></p><p>--------------------------------------------</p><p><b>Two Cannabis Retail Store Manager positions available: </b></p><p>Location #1: 1127B Broadview Ave, Toronto</p><p>Location #2: 355 Oakwood Ave, Toronto</p><p>--------------------------------------------</p><p><i><b>Responsibilities: </b></i></p><ul><li>Responsible for managing staff, schedules, inventory and customer relations</li><li>Serves as a resource for staff concerning products and services, policies and procedures, industry news and changes in regulations;</li><li>Responsible for submitting and reconciling weekly orders from OCS</li><li>Responds to all staff questions, concerns or suggestions</li><li>Resolves conflicts in a timely manner</li><li>Responsible for delegating tasks to Lead Sales Associate and Sales Associates in order to maintain a compliant and clean retail store</li><li>Coordinates with upper management to ensure accurate information is communicated to staff</li><li>Managing and implementing related training and implementation of security standard operating procedures and requirements</li><li>Managing and implementing training on POS system</li><li>Managing staff Human Resources and Payroll and assist with interviewing new staff</li><li>Provides extraordinary customer service for vendors and customers</li><li>Responds to all customer complaints, requests, concerns, suggestions in a timely manner</li><li>Oversees online order pickups to ensure accurate order information and timeliness of pickup</li><li>Maintain accurate records of all activities including daily cash reconciliations, inventory, sales, online orders and returns in accordance with the AGCO and the standards set by Weedjar</li><li>Accurate daily, weekly, and monthly recaps and reporting from sales data</li><li>Maintain inventory control system and perform inventory counts on weekly products in the store</li><li>Provide regular inventory, sales and profitability reports to the CEO/Management Team</li><li>Accountable for monthly federal and regulatory reporting submissions to AGCO</li></ul><p>--------------------------------------------<br /><i><b>Qualifications: </b></i></p><ul><li>Proficient in MS Office; highly proficient in MS Excel</li><li>Experience in data entry and data management</li><li>Knowledgeable in product, resourceful, creative and solution-oriented</li><li>Ability to plan, prioritize and organize</li><li>A leader with a proven ability to hire, train others and retain talent</li><li>Strong leadership and coaching skills to develop and motivate a sales team</li><li>Proven ability to drive extraordinary customer experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Strong verbal and written communication skills and excellent organizational skills</li><li>Passionate and knowledgeable about cannabis products and accessories</li><li>Open to feedback, coaching and continuous improvement</li><li>Demonstrates high levels of integrity and personal responsibility</li><li>Trustworthy, honest and customer-oriented</li></ul><p>--------------------------------------------<br /><i><b>Requirements: </b></i></p><ul><li>Retail Manager Experience: 3 years (Preferred)</li><li>Minimum 6 months of store experience in a regulated Canadian cannabis retail store</li><li>Minimum age - 19 years old or age as specified by the Ontario provincial government</li><li>Able to lift boxes 5 - 30 lbs</li><li>Must be flexible with hours of work and be comfortable with changing duties</li><li>Must have a comprehensive understanding of AGCO regulations and reporting requirements</li><li>CannSell certification required</li><li>Ontario Retail Managers License from AGCO</li><li>Criminal background check required</li></ul><p>--------------------------------------------</p><p><b>Education: </b></p><ul><li>Bachelor's Degree (Preferred)</li></ul><p>--------------------------------------------</p><p>Job Types: Full-time, Permanent</p><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"weedjar"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/weedjar/cannabis-retail-store-manager/ebd49aa95bbd8a5a7e613e248efc6f06","title":"Cannabis Retail Store Manager","hash":"ebd49aa95bbd8a5a7e613e248efc6f06","postingUrl":"https://ca.indeed.com/job/cannabis-retail-store-manager-2fc123b076f93365"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Breakwater Treatment &amp; Wellness is New Jersey’s most trusted source for medical cannabis. We grow, produce, and dispense the highest quality cannabis and cannabis products in the New Jersey Medical Marijuana Program. Our motto “A Safe Harbor” reflects our goal to protect our patients by providing them with consistent, high quality products in a welcoming environment. A Breakwater dispensary is an environment where we seek to educate patients, make sound product recommendations, and provide an excellent patient experience. As we look to expand in New Jersey, we are focused on developing a strong team of budtenders and managers, building strong relationships in the communities we serve, and transforming our operations to maintain or increase levels of service to those who visit us.</p><p>To that end, we are seeking a General Manager / Manager of Retail Operations to oversee and manage employees, processes, and technology at our flagship locations or possibly across multiple dispensary locations. This person will join a solid team already in place at our Cranbury dispensary to learn the ropes. Once acclimated, they will help build and expand the team to additional retail locations and ensure those locations provide the same tailored experience and high level of customer service our patients have come to expect. The right person for this role will have a track record managing high-functioning teams and possess a demonstrated ability to create and maintain a warm, collaborative workplace atmosphere. They should be able to independently solve problems related to day-to-day dispensary operations, and collaborate with senior management on the development and implementation of strategic initiatives. The ideal candidate for this role should have experience opening and/or running multiple retail locations or flagship stores in industries that are fast-paced, high volume, and have high standards of customer service. Such industries include but are not limited to: flagship retail locations for apparel, high-end retail or grocery stores, fine-casual bars and restaurants, and boutique spas, gyms, or hotels.</p><p><b>Responsibilities include but are not limited to:</b></p><p>• Build, guide, and lead dispensary team and oversee day-to-day operations across multiple dispensary locations; Maintain consistent company culture and standards</p><p>• Empower, drive, and coach team managers and dispensary staff with an eye toward their continued success; Lead associates through the change curve while facilitating collaborative team relationships</p><p>• Develop strategic and reformative action plans and able to delegate execution</p><p>• Partner with HR to define multi-unit dispensary organizational structure and suggest staffing levels; Recruit the right talent and create development plans to build a strong internal bench</p><p>• Understand and uphold company vision; Able to relay salient details to dispensary team to ensure consistent, quality communication within the organization, to our patients, and to the public across all retail locations</p><p>• Critically review and identify areas of improvement in dispensary operational procedures, policies, and practices to keep up with a fast-changing landscape</p><p>• Liaise with leadership and cross functional teams to define and execute innovative and robust plans for dispensary expansion in areas such as, but not limited to: operational efficiency, employee engagement, store planning, retail experience, and product development</p><p>• Build collaborative relationships with other departments to communicate key messages, streamline efficiencies and identify opportunities and needs to achieve company goals</p><p>• Engage with the local communities we are a part of, build relationships and seek partnerships</p><p>• Act as brand ambassador and reflect brand values and culture; Presence at key dispensary initiatives and events</p><p>• Ensure system compliance with company policies and with state regulations that impact daily retail dispensary operations</p><p><b>Skills &amp; Experience:</b></p><p>• 3-7 years of experience managing employees as well as multi-store or flagship retail operations; prior experience could include District Manager, Regional Manager, Retail Operations Manager, Regional Vice President of Sales, etc.</p><p>• Uncompromising focus on customer service and bringing the best possible experience to our patients across multiple retail locations</p><p>• Ability to identify talent and with commitment to their growth</p><p>• Proven track record identifying and solving team interpersonal issues in line with company culture and policies</p><p>• Experience opening brick and mortar retail locations or expanding existing location footprints</p><p>• Focus on the look and feel of our stores and knowledge that powerful visual merchandising, good habits, store cleanliness, and maintenance all contribute customer experience</p><p>• Able to “manage by walking around”; can maintain pulse on retail location and have appropriate strategies to meet goals based on its unique circumstances</p><p>• Willing to roll up sleeves and be a team player in various unplanned/unexpected situations that might arise on a daily basis</p><p>• Must be able to coordinate and collaborate effectively with multiple departments and different stakeholders</p><p>• Comfort and familiarity using excel or similar applications to gain insights into large sets of sales, customer, and inventory data</p><p>• Proactive identification of big picture opportunities with the ability to independently conduct research and create proposals for leadership team</p><p>• Comfort managing conflict with and between customers; able to de-escalate tough situations</p><p>• High EQ with the ability to listen, coach, and influence others</p><p>• Ability to juggle multiple competing priorities, effectively separate big from small, and make high-quality decisions independently (and seek advice when necessary)</p><p>• Forward-thinking and ability to set and stick to long term strategic initiatives</p><p>• Comfort with ambiguity and able to evolve and grow in an ever-changing landscape</p><p>• Flexible schedule with ability to work between 45 and 55 hours per week and retail hours</p><p>• Ability and willingness to rotate between dispensary locations</p></div>","company":{"companyType":"Public/Growth","name":"Breakwater Treatment & Wellness","logoUrl":"/logos/breakwater-treatment-wellness-3948deea6a6afbf56ffe05ff6d776de1.jpeg"},"location":{"country":"United States","address":"Cranbury, NJ, USA","city":"Cranbury","stateProvince":"NJ"},"frontendLink":"/job-posting/breakwater-treatment-and-wellness/manager-of-retail-operations-general-manager/e700824c44ce9c0466dd2e4c14a18602","title":"Manager of Retail Operations / General Manager","hash":"e700824c44ce9c0466dd2e4c14a18602","postingUrl":"https://www.linkedin.com/jobs/view/manager-of-retail-operations-general-manager-at-breakwater-treatment-wellness-2536734296"},{"postedOn":"1 day ago","description":"<div><div><p>We are looking for an enthusiastic, self-motivated individual to join our management team. The qualified candidate will be organized, have excellent verbal skills and be customer focused.</p><p>Duties and Responsibilities:</p><ul><li>Supports and assists the store manager in the daily operations of the retail business</li><li>Maintains operations by coordinating, and enforcing program, operational, and personnel policies and procedures.</li><li>Contributes to team effort by coaching, counseling, and supporting staff.</li><li>Greets, advises, and assists customers in retail transactions</li><li>Handles customer concerns and complaints in a professional and friendly manner</li><li>Ensures that staff provides excellent customer service through continuous training and coaching</li><li>Maintains a safe and clean store environment by determining and documenting areas of concern and ensuring they are handled appropriately</li><li>Promotes sales through interaction with customers and proper training of staff</li><li>Ensures that all compliance and operational processes are followed</li></ul><p>Skills and Qualifications:</p><ul><li>Must have minimum of 3-5 years retail management experience</li><li>Must have full availability including nights, weekends, and holidays</li><li>Must have excellent verbal skills</li><li>Experience in training preferred</li><li>Must be minimum of 21 years of age</li><li>Cannabis Industry experienced preferred</li></ul><p>Compensation commensurate with experience</p></div></div>","company":{"companyType":"Private/Growth","name":"Green Gold Group Inc"},"location":{"country":"United States","address":"Charlton, MA 01507","city":"Charlton","stateProvince":"MA"},"frontendLink":"/job-posting/green-gold-group-inc/retail-assistant-manager/1fa7d8760971861b75c7b936db1bccbf","title":"Retail Assistant Manager","hash":"1fa7d8760971861b75c7b936db1bccbf","postingUrl":"https://www.indeed.com/job/retail-assistant-manager-493bc05b5d8da103"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Seven Clover is looking for an experienced and self-motivated individual to join our team. As a Retail General Manager, you will be responsible for overseeing all Seven Clover retail sites, interacting with staff and clientele, budgeting, ordering, reporting to upper management including owner and board of directors, as well as other responsibilities listed below. Candidate must be able to pass state and national background checks as well as attain a HIPAA certification.</p><p>Requirements and qualifications:</p><ul><li>5 or more years of experience as a Retail Manager.</li><li>Degree in Business Administration or 5 years related experience/training in relevant fields or combination of both</li><li>Reliability and dependability are key traits.</li><li>Strong work ethic and a desire to improve and succeed.</li><li>8 years or more of experience in retail.</li><li>Good knowledge of sales and marketing.</li><li>Excellent leadership skills, with an ability to motivate and mentor employees.</li><li>Sense of ownership and pride in your performance and its impact on company’s success.</li><li>Critical thinking, problem-solving, and conflict resolution skills.</li><li>Team player</li><li>Excellent time-management skills.</li><li>Great interpersonal and communication skills</li><li>Excellent ability to multitask with several locations.</li><li>Ability to pass state and national background checks.</li><li>Attain a HIPAA certification.</li><li>Knowledge of cannabis is helpful but not necessary.</li></ul><p>Duties and responsibilities:</p><ul><li>Oversee the general operations of all Seven Clover retail locations and its staff.</li><li>Visits retail locations on a regular schedule.</li><li>Work in retail sites when store manager is on leave.</li><li>Plan and implement the overall store strategy.</li><li>Collaborate with the marketing team to develop a marketing store strategy.</li><li>Work with store managers to create and meet payroll budgets.</li><li>Work with managers to place supply orders.</li><li>Recruit and hire new store employees.</li><li>Evaluate manager performances and assist store manager with employee performances.</li><li>Create a healthy and enjoyable store work environment.</li><li>Determine and set basic store KPIs.</li><li>Track and report on store KPIs</li><li>Train store employees on corporate policies and procedures</li><li>Develop relationships with key suppliers and vendors.</li><li>Use BioTrack to keep track of employee sales performance.</li><li>Work with Operations Manager on new operational strategies to improve store's performance and productivity.</li><li>Work with analyst to review profit and loss figures (P&amp;L)</li><li>Attend production meetings to relay payroll, sales goals, and any other details corporate needs.</li><li>Discipline employees with guidance from HR.</li><li>Take care of customer issues and complaints.</li></ul><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $55,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />We wear masks and take temperatures. We also conduct phone interviews.</p><p>Education:</p><ul><li>Associate (Preferred)</li></ul><p>Experience:</p><ul><li>Retail management: 5 years (Required)</li><li>Customer Service: 8 years (Preferred)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Seven Clover"},"location":{"country":"United States","address":"Albuquerque, NM 87108","city":"Albuquerque","stateProvince":"NM"},"frontendLink":"/job-posting/seven-clover/retail-general-manager/414f6e7d938c8ee9011f88a0b741284c","title":"Retail General Manager","hash":"414f6e7d938c8ee9011f88a0b741284c","postingUrl":"https://www.indeed.com/job/retail-general-manager-75f8fbd3d784722b"},{"postedOn":"1 day ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service-oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licenses pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul></div><p></p></div>","company":{"companyType":"Private/Established","name":"Monark","logoUrl":"/logos/monark-55915e747ea3eb9960766b9a6e49aa32.jpeg"},"location":{"country":"Canada","address":"Chilliwack, BC","city":"Chilliwack","stateProvince":"BC"},"frontendLink":"/job-posting/monark/retail-store-manager-chilliwack/ce55e13e428092005e4f53bc07c6159c","title":"Retail Store Manager - Chilliwack","hash":"ce55e13e428092005e4f53bc07c6159c","postingUrl":"https://ca.indeed.com/job/retail-store-manager-chilliwack-ae610eeea192cec5"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Job Title: </b></p><p>Store Manager</p><p><b>Department: </b></p><p><b>Reports to: </b></p><p><b>FLSA Status: </b></p><p>Exempt</p><p><b>Location: </b></p><p>Wildomar, CA</p><p><b>Travel: </b></p><p><b>Salary: </b></p><p>$60,000</p><p><b>Prepared by: </b></p><p><b>Position Code: </b></p><p><b>Date: </b></p><p>05/2021</p><p><b>Summary </b></p><p>Our Store Manager will have a start-up mentality and be responsible for the day-to-day operations of the store. Provide training and support for all the employees at the facility while maintaining a family-orientated team culture. A successful candidate will be efficient and passionate about teamwork and want to succeed at a high level, detailed-orientated, highly driven, enthusiastic and a self-starter with a passion for customer service.</p><p>The store manager will have a demonstrated ability and motivation to execute goals and tasks, and a passion for the cannabis industry.</p><p><b>Essential Duties and Responsibilities</b></p><p><b>Responsibilities</b></p><ul><li>Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.</li><li>Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.</li><li>Seek ways to better promote the store, the product line and service within the store.</li><li>Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.</li><li>Implement cross-training of employees and Assistant Managers to always maintain productivity.</li><li>Manage all controllable costs with a view to maintaining profitability.</li><li>Ensure the store always remains clean and presentable.</li><li>Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.</li></ul><p><b>Requirements</b></p><p><b>Education and Experience</b></p><ul><li>Demonstrated experience and success in a retail management environment.</li><li>Prior Retail Management experience</li><li>Excellent communication and interpersonal skills</li><li>Strong decision-making skills</li><li>Detail oriented</li><li>Work with little to no supervision</li><li>Degree preferred in Business Administration, Human Resources or related field</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Supervising Experience: 5 years (Preferred)</li><li>Customer Service: 5 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Crnnt Cannabis","logoUrl":"/logos/crnnt-cannabis-54a0b0c7397c528027d0261969eef33c.png"},"location":{"country":"United States","address":"Wildomar, CA","city":"Wildomar","stateProvince":"CA"},"frontendLink":"/job-posting/crnnt-cannabis/retail-store-manager/1898195736df5ecb3d80a08eed5c58c8","title":"Retail Store Manager","hash":"1898195736df5ecb3d80a08eed5c58c8","postingUrl":"https://www.indeed.com/job/retail-store-manager-397d8a70854ce865"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Position: Abbotsford - Dispensary Retail Clerk</p><p>• **All applicants please note this job is only. No phone calls or in-person applications will be accepted. Please do not call Rubicon or The Client unless a phone number is provided in the ad. Thank you.</p><p>• ** Our aim is to make cannabis buying experience disarming, compassionate, fun and human. We welcome compassionate, driven individuals with an appetite for learning and genuine empathy for the well-being of others.</p><p>Position Summary</p><p>The position is responsible for picking, packing and fulfilling customer orders placed on the sales floor. This is a full-time or part-time position operating a legalized recreational retail cannabis store in Abbotsford, BC.</p><p>Main</p><p>Duties/Responsibilities</p><p>Strong organization skills and attention to detail</p><p>Experience with inventory, stocking or retail sales is an asset</p><p>Follow all operational rules, regulations, policies, and procedures</p><p>Ensure the satisfaction of all customers in the retail experience focusing on efficiency and teamwork</p><p>Maintain in-depth knowledge of all strains and products in-store inventory as well as industry-wide product knowledge</p><p>Required Skills and Qualifications</p><p>Minimum 19+ years of agePrior retail or customer service experience is required</p><p>Cannabis knowledge is an asset, but not required</p><p>Any and all other training that is now or will be Provincially and/or Federally required</p><p>• ** All applicants please note this job is only. No phone calls or in-person applications will be accepted. Please do not call Rubicon or The Client unless a phone number is provided in the ad. Thank you.</p><p>• ** Powered by JazzHR</p></div>","company":{"companyType":"Private/Startup","name":"Rubicon HR Canada","logoUrl":"/logos/rubicon-hr-canada-d15d3ae966bca4db639e647edf832247.jpeg"},"location":{"country":"Canada","address":"Abbotsford, BC (+1 other)","city":"Abbotsford","stateProvince":"BC"},"frontendLink":"/job-posting/rubicon-hr-canada/dispensary-retail-clerk/bca53eea320d3ef70cda8b16840afd46","title":"Dispensary Retail Clerk","hash":"bca53eea320d3ef70cda8b16840afd46","postingUrl":"https://www.learn4good.com/jobs/abbotsford/canada/retail/308852846/e/"},{"employmentType":"Full-time","postedOn":"16 days ago","description":"<div><p>Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.</p><p>The General Manager (GM) is responsible for leading Cookie’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth and profit. The GM heads a team of CO-managers and Leads and is accountable for all aspects of managing a single retail store.</p><p>This leader drives his/her business through a division of responsibility focus, or “DOR”. This position requires a passion for process excellence, a drive for results, and the ability to influence. The GM is directly responsible for the financial success of the store and has full P&amp;L responsibility.</p><p>Core Responsibilities</p><ul><li>Execute Cookies world class customer experience.</li><li>Provide a friendly and warm welcome to all customers.</li><li>Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.</li><li>Drive repeat business through local grass roots networking and our loyalty program.</li></ul><p><b>People</b></p><ul><li>Partner with CO-Managers and recruiting team to set hiring standards for all store team members.</li><li>Oversee management and associate onboarding programs, training modules, ongoing leadership development.</li><li>Recruit, onboard and develops talent to build a team that embodies the Cookies brand to deliver a world class experience and increase customer loyalty.</li><li>Place the right people in the right roles, specifically the management DOR program.</li><li>Execute training modules, quizzes, video content and tracking.</li><li>Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.</li><li>Partner with CO-Managers on succession planning programs to build bench strength.</li><li>Create an environment that inspires and encourages the growth and engagement of associates.</li><li>Model a culture of open communication by sharing enterprise strategy and corporate messaging to associates.</li><li>Promote a culture of teamwork by working alongside the management team and associates, establishing priorities, and providing clear direction.</li></ul><p><b>Performance </b></p><ul><li>Respond quickly and decisively to business needs and performance trends in order to drive profitable top line sales growth.</li><li>Forecast and adjust payroll to maximize productivity to achieve sales and payroll goals, while completing all necessary workload and tasks.</li><li>Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.</li><li>Review and interpret financial and operational reporting regularly, including store visit and audit results.</li><li>Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business.</li><li>Link product, merchandising and presentation to overall business metrics.</li><li>Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.</li><li>Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.</li><li>Partner with Marketing and PR on community outreach, press and in-store events.</li></ul><p><b>Operations </b></p><ul><li>Inventory management.</li><li>Shrink and loss prevention controls.</li><li>Oversee and execute all initiatives as outlined on the master calendar.</li><li>Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.</li><li>Work with cross-divisional teams to build consensus on strategic objectives, goals and operational plans.</li><li>Establish and implement operational policies, standards and procedures for retail staff.</li><li>Ensures compliance with all SOP’s, safety and security policies within retail stores.</li><li>Communicates, works closely and successfully collaborates with GM, CO-Managers and Leads to achieve the organization’s goals.</li><li>Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide world class customer experience and execute company directives.</li></ul><p>The General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer.</p><p>Qualifications:</p><p>Required:</p><ul><li>21 years of age or older</li><li>Passion for and knowledgeable about Cannabis</li><li>Passion for Cookies Culture</li><li>Minimum of (5) five years of high volume/flagship management in cannabis, specialty retail or a comparable retail environment.</li><li>Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business.</li><li>Comfort in making decisions and mediating conflict within a team – environment.</li><li>Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.</li><li>Exceptional interpersonal, communication and customer service skills</li><li>Ability to identify top talent and train/develop/retain great people.</li><li>Proficient in windows - based software such as Excel, Word and Outlook</li></ul><p>Competencies:</p><ul><li>Thorough understanding of the Cannabis industry</li><li>Positive attitude</li><li>Strong communication skills</li><li>Interviewing and hiring skills</li><li>Leadership and delegation</li><li>Coach, motivate and develop</li><li>Decision making and problem solving</li><li>Conflict resolution</li><li>Teamwork</li><li>Performance management and execution</li><li>Business acumen</li></ul><p><b>Supervisory Responsibility: </b></p><p>Oversees CO-Managers, Leads and all stores associates.</p><p><b>Work Environment: </b></p><p>This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.</p><p><b>Physical Demands: </b></p><ul><li>Ability to work a flex schedule (which includes nights, weekend and holiday availability)</li><li>Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed</li><li>Ability to climb step stools and ladders</li><li>Ability to stand/walk for long periods at a time</li><li>Possess manual dexterity and hand - eye coordination</li><li>Ability to travel to other store locations (if needed) and attend district meetings</li></ul><p><b>Other Duties: </b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: From $56,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Experience:</p><ul><li>Leadership Experience: 2 years (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"address":"San Juan, PR"},"frontendLink":"/job-posting/cookies-retail/general-manager/d04b3d387021a02219f7ec4bb083d127","title":"General Manager","hash":"d04b3d387021a02219f7ec4bb083d127","postingUrl":"https://www.indeed.com/job/general-manager-d145321e178c2e34"},{"postedOn":"1 day ago","description":"<div><div><p><i>Seed</i> &amp; <i>Stone</i> is a licensed retail dispensary with locations across British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.</p><p>Embracing these core concepts allows Seed &amp; Stone to establish trust and a deeper connection to our customers, community, and their values.</p><p></p><p><br />We are excited to hire a team of enthusiastic, customer-service oriented, experienced leaders who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.</p><p></p><p><br />What will you do:</p><p></p><ul><li><br />Supervise all activities that take place on the retail sales floor and business premises.</li></ul><ul><li>Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues</li></ul><ul><li>Open and close the store and facilitate seamless shift turnovers. Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.</li></ul><ul><li>Coach and inspire employees to grow with the company</li></ul><ul><li>Ensure that all customers are being treated with the highest level of customer service</li></ul><ul><li>Perform cash drops and assist the General Manager with any cash management and staff duties</li></ul><ul><li>Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</li></ul><ul><li>Maintain positive customer relationships to establish a loyal customer base</li></ul><ul><li>Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole</li></ul><ul><li>Process customers' payments using the dispensary's Point of Sale (POS) system.</li></ul><ul><li>Ensure that the dispensary is clean and well-organized at all times.</li></ul><ul><li>Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment</li></ul><ul><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure</li></ul><p></p><p><br />Who We Are Looking For:</p><ul><li>MUST be able to pass a background check and obtain all licences pertaining to LCRB and local municipality standards</li></ul><ul><li>MUST be 19 years of age or older</li></ul><ul><li>Ownership mindset – self-starters who know how to figure things out and know when to ask for help</li></ul><ul><li>Strong interpersonal skills to be able to effectively handle a wide array of customers and staff</li></ul><ul><li>Professionalism and the ability to communicate effectively with customers, upper management and vendors</li></ul><ul><li>High school diploma; associate degree preferred; Bachelor’s Degree even better!</li></ul><ul><li>Desire and Passion to learn about cannabis and to remove the stigma surrounding the plant</li></ul><ul><li>Strong attention to detail</li></ul><ul><li>Professional, tidy appearance and good personal hygiene</li></ul><ul><li>Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays and weekends</li></ul><p></p><p><br />The Ideal Candidate Has:</p><ul><li>5 + years retail/sales/customer service experience in leading a team with proven success</li></ul><ul><li>Strong cash handling skills</li></ul><ul><li>Proven work experience as a sales representative</li></ul><ul><li>Highly motivated and the target is driven with a proven track record in sales</li></ul><ul><li>A driven, self-motivated, entrepreneurial mindset</li></ul><ul><li>Exceptional attention to detail, well-organized and reliable</li></ul><ul><li>An aspirational attitude with a fun and positive personality while still being professional and eager to succeed</li></ul><ul><li>Welcomes change and adjusts quickly to accommodate the business’s needs</li></ul><p></p><p><br />Benefits:</p><ul><li>Semi-formal</li></ul><ul><li>Extended Health Care benefits</li></ul><ul><li>Sales Incentive program after 3-6 months</li></ul><ul><li>Discount on products</li></ul><ul><li>Ability to grow with Seed and Stone organization</li></ul><p></p><p><br />Location:</p><p>We are opening multiple stores, please inform which location/s you would like to work.</p></div></div>","company":{"companyType":"Private/Established","name":"Monark","logoUrl":"/logos/monark-55915e747ea3eb9960766b9a6e49aa32.jpeg"},"location":{"country":"Canada","address":"Surrey, BC","city":"Surrey","stateProvince":"BC"},"frontendLink":"/job-posting/monark/retail-store-manager-white-rock/5625b7b742c9c8a99f3821f61c6d0e56","title":"Retail Store Manager - White Rock","hash":"5625b7b742c9c8a99f3821f61c6d0e56","postingUrl":"https://ca.indeed.com/job/retail-store-manager-white-rock-964ba27890042a22"},{"postedOn":"3 days ago","description":"<div><div><p><b>Position Overview:</b></p><p>The Manager, Retail Operations is responsible for assisting the General Manager in interfacing, consulting with qualified patients and caregivers, and administering approved medical marijuana products. The Manager, Retail Operations oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking, and inventory control as directed by the General Manager.</p><p>Full Time</p><p><b>Pay:</b> $48,000+</p><p><b>Major Areas of Responsibility include:</b></p><ul><li>The Manager, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the General Manager and as directed.</li><li>Provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.</li><li>Manages patient-specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, and maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.</li><li>As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.</li><li>The Manager, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, and overall compliance with HIPAA.</li><li>This position acts as a liaison internally between all staff, the dispensary management team, and the General Manager, and externally between the Dispensing Facility and law enforcement, the Commissioner of Health, and the local community.</li><li>Directs and monitors department managers to accomplish goals of the plan, consistent with established safety procedures.</li><li>Establishes methods to follow the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but not limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.</li><li>Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events, and product recall.</li><li>This position is responsible for assisting with implementing and maintaining security systems for tracking, record-keeping, record retention, and surveillance related to all product at every stage of storage, delivery, transporting, and distribution.</li><li>Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.</li><li>Implements HR policies and programs in support of company initiatives. Directs all compliance efforts for the company to minimize risk.</li><li>Ensures job descriptions for all positions are accurate and current.</li><li>Conducts investigations, responds to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settles grievances in coordination with Senior Counsel.</li><li>Conducts exit interviews, analyzes data, and makes recommendations to the management team for corrective action and continuous improvement.</li><li>Creates organizational development and employee training programs.</li><li>Conducts performance reviews with department managers and monitors employee productivity, attitudes, and performance results.</li><li>Implements HR related software systems in collaboration with IT Partners.</li><li>Recruits and retains top quality staff for each department and conducts interviews. Manages talent acquisition and workforce management plan.</li><li>Builds a quality assurance program that is tied to the performance review process.</li><li>Develops progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manages leave administration practices.</li><li>Maintains excellent facilities conducive to enhancing employee productivity.</li><li>Provides company-wide communication and manages change.</li><li>Ensures employee safety, wellness, health and welfare.</li></ul><p><b>Minimum Qualifications (Skills, Knowledge &amp; Abilities):</b></p><ul><li>All applicants must be at least 21 years of age.</li><li>Bachelor’s Degree and 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.</li><li>3 years of experience managing a retail operation.</li><li>Experience must include hands-on responsibility for the full scope of human resources activities, both operations and analysis.</li><li>Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention, and product diversion.</li><li>Demonstrated management and leadership skills in a high growth environment are preferred.</li><li>Operations management experience to include production oversight and accountability.</li><li>Excellent and effective consulting skills.</li><li>Strong conflict management skills.</li><li>Strong interpersonal and negotiation skills.</li><li>Solid business acumen, management reporting, and problem-solving skills.</li><li>Exceptional interpersonal skills, including listening, coaching, and training.</li><li>Strong leadership, project management, and time management skills.</li><li>Excellent written, verbal, and non-verbal communication skills.</li><li>Ability to develop strong relationships and experience working with senior level executives.</li><li>Ability to prepare written reports, correspondence, and presentations to senior leadership as required.</li><li>Ability to manage and administer a broad range of tasks including resolving complaints, and counseling managers and employees on the interpretation of policies, procedures, and programs.</li><li>Ability to objectively coach employees and management through complex, difficult, and emotional issues.</li><li>Ability to build and maintain positive relationships in order to gain support and achieve results both internally and externally.</li><li>Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.</li><li>Ability to organize and prioritize work.</li></ul><p><b>Travel %: </b>0</p><p><b>FLSA status: Exempt</b></p><p><b>Additional Abilities Required:</b></p><p>While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.</p><p>Note: <i>Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.</i></p></div></div>","company":{"companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Township of Deptford, NJ 08096","city":"Township Of Deptford","stateProvince":"NJ"},"frontendLink":"/job-posting/columbia-care/manager-retail-operations/f9a941189a0bf77ddcda18efe7c4938d","title":"Manager, Retail Operations","hash":"f9a941189a0bf77ddcda18efe7c4938d","postingUrl":"https://www.indeed.com/job/manager-retail-operations-fd61ce8984f12ac6"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Quick Apply Full-time 20 hours ago Full Job Description The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered. JOB RESPONSIBILITIES: To include but not limited to the following: Mentor staff to ensure customer quality and happiness. Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.) Leader, self-starter Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis and evaluating performance. Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling and quality of product to the customer. Monitor performance evaluations for consistency and completeness. To ensure employees adhere to attendance, overtime, company policies and procedures. Ensure all work in progress is monitored and that all final products are inspected for quality. Monitors inventory cost effectiveness and to assure adequate levels. JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS: Supervisor/Management experience in a cannabis environment is preferred, but not required. Five or more years of progressive management experience. Candidate must be OLCC certified PERSONAL QUALIFICATIONS: Proven leadership experience Passion for mentoring/training Able to take charge and doesn't have issues with making difficult decisions or commitments. Self-starter/self-motivated/flexible Reliable and dependable A positive customer customer-focused attitude. Enjoys fast-paced and rapidly changing environment Honest with good integrity Professional demeanor and respectful to people in all situations Flexible and willing to help others as needs and tasks change often Pay: Depending on experience Benefits: Healthcare plans offered Job Type: Full-time Schedule: 10 hour shift 8 hour shift COVID-19 considerations: All customers are required to wear face coverings. Customer barriers are in place as a protective measure. Sanitizing procedures in place. Education: High school or equivalent (Preferred) Experience: Management: 5 years (Preferred) Customer Service: 5 years (Preferred) Work Location: One location Work Remotely: No Quick Apply</p></div>","company":{"name":"Cannabis Company"},"location":{"country":"United States","address":"Oregon, USA","stateProvince":"OR"},"frontendLink":"/job-posting/cannabis-company/general-manager-retail/3321edb21f704d80ef89a6ccf256f70c","title":"General Manager - Retail","hash":"3321edb21f704d80ef89a6ccf256f70c","postingUrl":"https://aurora-or.geebo.com/jobs-online/view/id/855751927-general-manager-retail-/"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered.</p><p><b>JOB RESPONSIBILITIES: </b> <i>To include but not limited to the following: </i><br />Mentor staff to ensure customer quality and happiness.<br />Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.)<br />Leader, self-starter<br />Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis and evaluating performance.<br />Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling and quality of product to the customer.<br />Monitor performance evaluations for consistency and completeness.<br />To ensure employees adhere to attendance, overtime, company policies and procedures.<br />Ensure all work in progress is monitored and that all final products are inspected for quality.<br />Monitors inventory cost effectiveness and to assure adequate levels.</p><p><b>JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS: </b><br />Supervisor/Management experience in a cannabis environment is preferred, but not required.<br />Five or more years of progressive management experience.<br />Candidate must be OLCC certified</p><p><b>PERSONAL QUALIFICATIONS: </b><br />Proven leadership experience<br />Passion for mentoring/training<br />Able to take charge and doesn't have issues with making difficult decisions or commitments.<br />Self-starter/self-motivated/flexible<br />Reliable and dependable<br />A positive customer customer-focused attitude.<br />Enjoys fast-paced and rapidly changing environment<br />Honest with good integrity<br />Professional demeanor and respectful to people in all situations<br />Flexible and willing to help others as needs and tasks change often</p><p><b>Pay: </b></p><p>Depending on experience<br />Benefits: Healthcare plans offered</p><p>Job Type: Full-time</p><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li></ul><p>COVID-19 considerations:<br />All customers are required to wear face coverings. Customer barriers are in place as a protective measure. Sanitizing procedures in place.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Management: 5 years (Preferred)</li><li>Customer Service: 5 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Cannabis Company"},"location":{"country":"United States","address":"Aurora, OR 97002","city":"Aurora","stateProvince":"OR"},"frontendLink":"/job-posting/cannabis-company/general-manager-retail/371dd747ba37437341dd2430b2e4f74d","title":"General Manager - Retail","hash":"371dd747ba37437341dd2430b2e4f74d","postingUrl":"https://www.indeed.com/job/general-manager-retail-2f93bfb63d519673"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Company DescriptionJoin the movementPharmacann Inc., one of the nations leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?Were grounded and growing. Based in Chicago, Pharmacann Inc. operates thirteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.Job DescriptionIn partnership with the General Manager, the Assistant General Manager leads a team of dispensary managers who specialize in DORs (division of responsibility) and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned). This position reports directly to the General Manager and is responsible for developing a high-performing team that consistently delivers top-line sales growth.This leader drives the business through a DOR focus on Customer Experience (customer service, sales training, product knowledge, loyalty and leadership development), Product (visual presentation, product performance and promotions), and Operations (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence.The Assistant General Manager is responsible for overseeing the financial success of the store, as assigned by the General Manager. The Assistant General Manager is responsible for responding to business needs and strategizing around business trends in order to drive profitable top-line sales growth.PerformanceDuties and responsibilities or (Essential Functions)Meets or exceeds goals related to total store sales, profitability, and operational excellenceForecasts and adjusts payroll to maximize productivity, achieve sales &amp; payroll goals, and complete workloadBuilds a team that embodies the PharmaCann/Verilife brand by delivering exceptional service and driving customer loyalty therefore increasing return visitsReviews and interprets financial and operational reporting regularly which includes sales reporting and reviewing audit resultsIdentifies underperforming metrics and develops strategies that leverage company programs, tools, and resources to improve and grow the businessPeopleCreates and ensures a cohesive, respective, professional and high integrity work environmentRecruits, interviews, hires, and retains a diverse team of top talentAligns the right people in the right roles, specifically the management DOR programTrains, coaches, and develops all team members using company programs, tools, and resourcesCreates an environment that inspires and encourages the growth and engagement of associatesModels an environment of open communication by sharing enterprise strategy and corporate messaging to associatesPromotes a culture of teamwork by working alongside the management team, establishing priorities, and providing clear directionOperationsIs knowledgeable of and analyzes compliance audit data to ensure compliance with PharmaCann policies, regulations, procedures, and compliance standardsUses the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directivesPartners with co-managers on hospitality, operational and onsite security scheduling needsProtects company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance and loss preventionPerformance management and coaching of team members on poor performance and violation of company and compliance policies in partnership with the General Manager and HRBPSupports continuous improvement by implementing company programs and influencing end-users buy inThe Store Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customerProjects a positive image of the organization to employees, customers, industry, and communityEmbodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectivesThis role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising and as interim GM for other locations or while GM is not in storeQualificationsMinimum 21 years of ageBachelors degree in business or operations management or a related field preferred.3+ years of managerial experience in a retail-based industry with a customer-centric approach is preferred2+ year PharmaCann supervisory experience will be consideredDemonstrated ability to achieve individual selling goals and metricsProven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the businessComfortable and confident making decisions and mediating conflict within a team environmentAbility to address complex issues and allocate time to execute multiple tasks and changing prioritiesExceptional interpersonal, communication and customer service skillsAbility to identify top talent and train/develop/retain great peopleProficient in windows - based software such as Excel, Word and OutlookBusiness AcumenCommunication ProficiencyEthical ConductLeadershipRelationship ManagementPerformance ManagementPersonal Effectiveness/CredibilityConsulting SkillsGlobal &amp; Cultural AwarenessValid drivers license and ability to successfully pass a Motor Vehicle Record background checkWorking conditionsThis job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flexible schedule, long hours, weekend work and holiday availability. Ability to travel to other store locations (if needed) and attend district meetings. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the territoryPhysical RequirementsAbility to bend, lift, open and move product and fixtures up to 50 lbs., as neededAbility to climb step stools and laddersAbility to stand/walk for long periods at a timePossess manual dexterity and hand - eye coordinationDirect reportsThis position manages all employees of each DOR department and is responsible for the performance management and hiring of the employees within that department.Additional InformationAll your information will be kept confidential according to EEO guidelines.PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available</p></div>","company":{"website":"pharmacann.com","companyType":"Private/Established","name":"PharmaCann Inc","logoUrl":"/logos/pharmacann-029ac0f0fa59d2a1d470201708a5f852.png"},"location":{"country":"United States","address":"Manheim, PA, USA","city":"Manheim","stateProvince":"PA"},"frontendLink":"/job-posting/pharmacann-inc/pa-assistant-retail-general-manager/9e27a97dd82fccd5933fc78eebfcfdf0","title":"PA - Assistant Retail General Manager","hash":"9e27a97dd82fccd5933fc78eebfcfdf0","postingUrl":"https://us.trabajo.org/job-640-20210513-2cb69ee880859e807e92f67232d750c5"},{"postedOn":"4 days ago","description":"<div><div><h4><b>Ascend Cannabis Co. – Retail Manager</b><br /><ul><li><b>Job Title:</b></li></ul></h4><h4><b>Retail Manager</b></h4><ul><li><b>Location:</b></li></ul><h4><b>3555 S. Yosemite St. Denver, CO 80237</b></h4><ul><li><b>Pay Rate:</b></li></ul><h4><b>$60,000- $75,000 salary plus tips</b></h4><ul><li><b>Benefits:</b></li></ul><h4><b>Dental insurance</b></h4><h4><b>Health insurance</b></h4><h4><b>Vision Insurance</b></h4><h4><b>Life Insurance</b></h4><h4><b>Employee Discounts</b></h4><h4><b>Paid Sick Leave</b></h4><h4><b>Summary</b></h4><h4><b>Serves as a frontline support for the store and all employees at that location ensuring customer/patient relations, personnel management, administrative duties, inventory control, adherence of compliance and regulations, and facilitating successful day-to-day operations. This position shares the responsibility in developing and maintaining a highly motivated team to deliver the best customer service and education to customers/patients. Customer-service focused, detail-oriented, and organized enthusiastic leader with proven decision-making skills able to follow direction and meet deadlines.</b></h4><h4><b>Essential Duties and Responsibilities</b></h4><ul><li><b>Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store.</b></li></ul><ul><li><b>Ensure all safety and compliance regulations are followed by all staff.</b></li></ul><ul><li><b>Responsibilities in cash handling and product management.</b></li></ul><ul><li><b>Directly manage staff; including assisting with employee scheduling as necessary, assigning tasks and workstations, helping maintain employee profiles, and engage in conflict resolution when needed.</b></li></ul><ul><li><b>Hold monthly staff meetings to inform staff of any and all additions to procedures, products, and sales deals. Will need to communicate with staff daily to explain daily deals and specials.</b></li></ul><ul><li><b>Create/manage monthly and quarterly incentives for budtenders to increase sales performance.</b></li></ul><ul><li><b>Assist in ordering and receiving products for medical and recreational as necessary.</b></li></ul><ul><li><b>Active role in hiring/firing, interviewing process, training and all disciplinary action.</b></li></ul><ul><li><b>Ensure there is on-going coaching/providing feedback to and from employees. Prepare and deliver employee performance evaluations in conjunction with the Store Manager.</b></li></ul><ul><li><b>Maintain knowledge of market trends, new cannabis studies and information. Ensure employees do the same and communicate with the executive management team.</b></li></ul><ul><li><b>Assisting in creation of, amendment of, and enforcement of all standard operating procedures as regulations and laws require.</b></li></ul><ul><li><b>Maintain chain of command reporting pertinent information directly to the executive level management as needed.</b></li></ul><ul><li><b>METRC responsibilities – includes all regulation requirements for handling RFID tags, includes but not limited to: receiving of manifested transfers, finishing packages, sales exports, manifesting product when necessary, maintaining separation in differently licensed product, maintaining integrity of legal procedures, disposing of RFID package tags when sold through in METRC. Maintaining patients in our medical METRC; removing expired patients as needed.</b></li></ul><ul><li><b>Ensure validity of all customer and patient information/profiles.</b></li></ul><ul><li><b>POS System responsibilities - including input of product, customer/patient and employee information, discounts and coupons, daily auditing of product and cash, and troubleshooting of inventory errors.</b></li></ul><ul><li><b>Efficiently replenishing floor inventory while maintaining accurate back stock inventory tracking procedures.</b></li></ul><ul><li><b>Assists with responsibilities including ensuring accurate inventory counts and audits, placing orders and ensuring store inventory remains healthy.</b></li></ul><ul><li><b>Perform all duties within the store when necessary.</b></li></ul><ul><li><b>Maintain waste logs and follow waste SOPs. Quality control - ensures all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary</b></li></ul><ul><li><b>Attendance required at all announced manager meetings. May be required to hold meetings for other staff and leads. Must provide creative input for specials, events, pop-ups and all-around education for staff and public.</b></li></ul><ul><li><b>Ability to complete all inspections successfully; ability to proficiently navigate DVR system and provide footage as required and/or requested by governmental agencies.</b></li></ul><ul><li><b>Maintain all marketing and advertising duties as directed by executive level management.</b></li></ul><ul><li><b>Maintain store culture and overall customer and patient satisfaction.</b></li></ul><ul><li><b>Knowledge and consistent demonstration of excellent customer service skills.</b></li></ul><ul><li><b>Knowledge and adherence to the policies, procedures and goals.</b></li></ul><ul><li><b>Ability to learn, use, and navigate various modern technologies.</b></li></ul><ul><li><b>General understanding of the cannabis industry including product knowledge, compliance, and best practices.</b></li></ul><ul><li><b>Knowledge of cannabis, cannabis products, cannabis accessories and methods of consumption.</b></li></ul><ul><li><b>Ability to remain even-tempered in high stress situations. Ability to manage people successfully.</b></li></ul><ul><li><b>Ability to listen well and communicate effectively orally and in writing with various audiences.</b></li></ul><ul><li><b>Ability to use standard registers, office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.</b></li></ul><ul><li><b>Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.</b></li></ul><ul><li><b>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.</b></li></ul><ul><li><b>All other job duties as assigned.</b></li></ul><h4><b>Qualifications</b></h4><h4><br /><b>Education:</b></h4><ul><li><b>High School diploma or General Education Development (GED) required</b></li></ul><ul><li><b>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global</b></li></ul><h4><b>Required Skills &amp; Experience:</b></h4><ul><li><b>Excellent computer, mathematical, language, and reasoning skills</b></li></ul><ul><li><b>Management and leadership experience</b></li></ul><ul><li><b>Customer service experience</b></li></ul><ul><li><b>Must be able to acquire MED badge prior to beginning employment</b></li></ul><h4><b>Physical requirements:</b></h4><ul><li><b>Must be able to complete assigned tasks in a timely manner.</b></li></ul><ul><li><b>Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.</b></li></ul><ul><li><b>Must be able to individually move objects up to 50 lbs in all directions.</b></li></ul><h4><br /><b>Preferred Skills &amp; Experience:</b></h4><ul><li><b>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.</b></li></ul><ul><li><b>Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.</b></li></ul><ul><li><b>Retail, operations and/or sales experience a plus.</b></li></ul><ul><li><b>Minimum of one-year retail, sales, hospitality, or customer service industry experience.</b></li></ul><ul><li><b>High-level critical thinking, attention to detail, mathematical, language and reasoning skills.</b></li></ul><br /><h4><b>**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</b></h4></div></div>","company":{"name":"Ascend Cannabis Co."},"location":{"country":"United States","address":"Denver, CO 80237","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/ascend-cannabis-co/retail-manager/0e91438f38aabed3b6b61aa3c769d083","title":"Retail Manager","hash":"0e91438f38aabed3b6b61aa3c769d083","postingUrl":"https://www.indeed.com/job/retail-manager-5ab4f4a32557f201"},{"employmentType":"Full-time","postedOn":"17 days ago","description":"<div><p><b>Purpose</b></p><p>Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.</p><p>The Director of Training and Culture is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs..</p><p>The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.</p><p><b>Core Responsibilities</b></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>· Honor and uphold the Cookies culture in all locations.</p><p>· Spearhead industry leading internal and external customer engagement through Cookies Customer Journey training and product knowledge.</p><p>· Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.</p><p>· Partner with recruiting team to set hiring standards for all store team members.</p><p>· Develop and oversee management and associate onboarding programs, training modules, ongoing leadership development and DOR (division of responsibility) programs for stores.</p><p>· Train managers how to use appropriate tools such as social review platforms, customer satisfaction surveys and key KPI’s to increase revenue.</p><p>· Deploy a systematic approach to training team members with modules, quizzes, tracking and video content that results in consistency across all stores.</p><p>· Partner with 3rd party vendors to facilitate training workshops and create product knowledge material for the store teams.</p><p>· Work with HR on succession planning programs to build bench strength.</p><p>· Work closely with Retail, Marketing, Operations and Product teams, as well as Regional Directors, District Managers and Store Management to exceed sales volume and KPI goals.</p><p>· Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores, District and Senior Management.</p><p><b>Qualifications: </b></p><p>Required:</p><ul><li>Passion for and knowledgeable about Cannabis</li></ul><ul><li>Passion for Cookies Culture</li></ul><ul><li>Bachelor degree preferred</li></ul><ul><li>Minimum 3 years of Retail or Dispensary training, team leadership and development oversight, and retail operations experience required.</li></ul><ul><li>Experience with developing LMS platforms</li></ul><ul><li>Excellent written and verbal communication skills.</li></ul><ul><li>Ability to work and lead cross functional teams</li></ul><ul><li>Travel, including overnight, will be required</li></ul><ul><li>Must have excellent problem solving skills</li></ul><ul><li>Must have excellent team building skills</li></ul><p><b>Competencies: </b></p><ul><li>Thorough understanding of the Cannabis industry</li></ul><ul><li>Business Acumen</li></ul><ul><li>Communication Proficiency</li></ul><ul><li>Ethical Conduct</li></ul><ul><li>Leadership</li></ul><ul><li>Relationship Management</li></ul><ul><li>Performance Management</li></ul><ul><li>Personal Effectiveness/Credibility</li></ul><ul><li>Consulting Skills</li></ul><p><b>Supervisory Responsibility: </b></p><p>This person is directly responsible for managing a team.</p><p><b>Work Environment: </b></p><p>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.</p><p><b>Physical Demands: </b></p><p>While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.</p><p><b>Travel: </b></p><p>This position requires up to 25% travel. Very frequent travel outside of the local area and overnight. Some international travel may be required.</p><p><b>Other Duties: </b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: From $1.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul></div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"country":"United States","address":"Newport Beach, CA","city":"Newport Beach","stateProvince":"CA"},"frontendLink":"/job-posting/cookies-retail/director-of-training-and-culture/1cbec2df3071f3de1b10c6cd5c084629","title":"Director of Training and Culture","hash":"1cbec2df3071f3de1b10c6cd5c084629","postingUrl":"https://www.indeed.com/job/director-of-training-and-culture-2ef3323bd6a7ca45"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Job Summary</b></p><p>Our Assistant Managers will be responsible for the day to day operations of the retail staff and security staff. As part of the leadership team, they will be responsible for the growth and success of the venue. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, upholding the Pineapple Express brand standards and operating all aspects of the dispensary under the direction of the General Manager.</p><p><b>Duties and Responsibilities (</b>include, but are not limited to):</p><ul><li>Oversee dispensary team including but not limited to: reception, budtenders, and security</li></ul><ul><li>Ensure time is effectively split between all departments as needed</li></ul><ul><li>Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)</li></ul><ul><li>Ensure all staff is on time, well-groomed and in clean uniforms</li></ul><ul><li>Handle all returns, exchanges and employee purchases</li></ul><ul><li>Ensure that Inventory Managers are notified of all returns so this may be communicated to the vendor and product replaced or credit given</li></ul><ul><li>Complete checkouts for Budtenders ensuring all cash handling procedures are being followed</li></ul><ul><li>Responsible for all cash in drop safe and vault</li></ul><ul><li>Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning</li></ul><ul><li>Meet with management team to ensure proper follow-up on all action items and address any personnel issues</li></ul><ul><li>Report all relevant operational information to General Manager</li></ul><ul><li>Handle customer issues and concerns in a professional and effective manner</li></ul><ul><li>Handle all scheduling and coordinate staff on-boarding with talent acquisition</li></ul><ul><li>Responsible for POS updates and maintenance in conjunction with inventory personnel</li></ul><ul><li>Collaborate with human resources to ensure the venue is compliant with all pertinent employee rules and regulations</li></ul><ul><li>Execute marketing efforts as directed by the marketing team</li></ul><ul><li>Ensure proper ambiance and cleanliness within venue at all times</li></ul><ul><li>Execute quarterly all staff meetings and venue cleanings</li></ul><ul><li>Train and develop employees from within</li></ul><ul><li>Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff</li></ul><ul><li>Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale</li></ul><ul><li>Read industry publications to keep up-to-date on trends</li></ul><ul><li>Create and implement policies and procedures that will enhance customer service</li></ul><ul><li>Enforce all policies and procedures of venue and the company</li></ul><ul><li>Manage floor to ensure staff is on task at all times</li></ul><ul><li>Perform any other duties and projects assigned by Senior Management</li></ul><p><b>Qualifications: </b></p><ul><li>At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry</li></ul><ul><li>Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.</li></ul><ul><li>Must be comfortable learning new skills</li></ul><ul><li>Must have a hands-on, proactive management style Skills and Attitudes: Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.</li></ul><p><b>Must have ability to: </b></p><ul><li>Perform all job functions with attention to detail, speed and accuracy</li></ul><ul><li>Prioritize and organize</li></ul><ul><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li></ul><ul><li>Lead by example and ensure that your team executes the game plan laid out for them</li></ul><ul><li>Understand guest service needs</li></ul><ul><li>Work cohesively as a team with co-workers</li></ul><ul><li>Direct staff performance and follow up with corrective action as needed</li></ul><p><b>Education: </b> Must have one or more of the following:</p><ul><li>Bachelor’s degree (B.A.) from a four-year college or university</li></ul><ul><li>Four years of relevant experience and/or training</li></ul><ul><li>Equivalent combination of education and experience Certificates, Licenses, and Registrations:</li></ul><ul><li>Valid California Driver’s License Physical Requirements:</li></ul><ul><li>Must be able to stand/walk for up to 6 hours at a time</li></ul><ul><li>Must be able to sit for up to 8 hours at a time</li></ul><ul><li>Must be able to lift at least 50 pounds safely and properly</li></ul><ul><li>Ability to work in a stressful, fast-paced environment</li></ul><ul><li>Must be able to work days, nights, holidays and weekends.</li></ul><p>Equal Employment Opportunity Policy: Pineapple Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pineapple Ventures complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 per year</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail management: 3 years (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Pineapple Ventures Inc.","logoUrl":"/logos/pineapple-ventures-inc-7bb44da7b6c3dc1606921ee274684a6d.jpeg"},"location":{"country":"United States","address":"Hollywood, CA 90028","city":"Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/pineapple-ventures-inc/cannabis-retail-dispensary-assistant-manager/86b890e5427f073ed64ac20ff6d3723e","title":"Cannabis Retail Dispensary Assistant Manager","hash":"86b890e5427f073ed64ac20ff6d3723e","postingUrl":"https://www.indeed.com/job/cannabis-retail-dispensary-assistant-manager-160868bc41a22800"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Job Summary</b></p><p>Our Assistant Managers will be responsible for the day to day operations of the retail staff and security staff. As part of the leadership team, they will be responsible for the growth and success of the venue. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, upholding the Pineapple Express brand standards and operating all aspects of the dispensary under the direction of the General Manager.</p><p><b>Duties and Responsibilities (</b>include, but are not limited to):</p><ul><li>Oversee dispensary team including but not limited to: reception, budtenders, and security</li></ul><ul><li>Ensure time is effectively split between all departments as needed</li></ul><ul><li>Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)</li></ul><ul><li>Ensure all staff is on time, well-groomed and in clean uniforms</li></ul><ul><li>Handle all returns, exchanges and employee purchases</li></ul><ul><li>Ensure that Inventory Managers are notified of all returns so this may be communicated to the vendor and product replaced or credit given</li></ul><ul><li>Complete checkouts for Budtenders ensuring all cash handling procedures are being followed</li></ul><ul><li>Responsible for all cash in drop safe and vault</li></ul><ul><li>Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning</li></ul><ul><li>Meet with management team to ensure proper follow-up on all action items and address any personnel issues</li></ul><ul><li>Report all relevant operational information to General Manager</li></ul><ul><li>Handle customer issues and concerns in a professional and effective manner</li></ul><ul><li>Handle all scheduling and coordinate staff on-boarding with talent acquisition</li></ul><ul><li>Responsible for POS updates and maintenance in conjunction with inventory personnel</li></ul><ul><li>Collaborate with human resources to ensure the venue is compliant with all pertinent employee rules and regulations</li></ul><ul><li>Execute marketing efforts as directed by the marketing team</li></ul><ul><li>Ensure proper ambiance and cleanliness within venue at all times</li></ul><ul><li>Execute quarterly all staff meetings and venue cleanings</li></ul><ul><li>Train and develop employees from within</li></ul><ul><li>Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff</li></ul><ul><li>Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale</li></ul><ul><li>Read industry publications to keep up-to-date on trends</li></ul><ul><li>Create and implement policies and procedures that will enhance customer service</li></ul><ul><li>Enforce all policies and procedures of venue and the company</li></ul><ul><li>Manage floor to ensure staff is on task at all times</li></ul><ul><li>Perform any other duties and projects assigned by Senior Management</li></ul><p><b>Qualifications: </b></p><ul><li>At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry</li></ul><ul><li>Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.</li></ul><ul><li>Must be comfortable learning new skills</li></ul><ul><li>Must have a hands-on, proactive management style Skills and Attitudes: Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.</li></ul><p><b>Must have ability to: </b></p><ul><li>Perform all job functions with attention to detail, speed and accuracy</li></ul><ul><li>Prioritize and organize</li></ul><ul><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li></ul><ul><li>Lead by example and ensure that your team executes the game plan laid out for them</li></ul><ul><li>Understand guest service needs</li></ul><ul><li>Work cohesively as a team with co-workers</li></ul><ul><li>Direct staff performance and follow up with corrective action as needed</li></ul><p><b>Education: </b> Must have one or more of the following:</p><ul><li>Bachelor’s degree (B.A.) from a four-year college or university</li></ul><ul><li>Four years of relevant experience and/or training</li></ul><ul><li>Equivalent combination of education and experience Certificates, Licenses, and Registrations:</li></ul><ul><li>Valid California Driver’s License Physical Requirements:</li></ul><ul><li>Must be able to stand/walk for up to 6 hours at a time</li></ul><ul><li>Must be able to sit for up to 8 hours at a time</li></ul><ul><li>Must be able to lift at least 50 pounds safely and properly</li></ul><ul><li>Ability to work in a stressful, fast-paced environment</li></ul><ul><li>Must be able to work days, nights, holidays and weekends.</li></ul><p>Equal Employment Opportunity Policy: Pineapple Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pineapple Ventures complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 per year</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail management: 3 years (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Pineapple Ventures Inc.","logoUrl":"/logos/pineapple-ventures-inc-7bb44da7b6c3dc1606921ee274684a6d.jpeg"},"location":{"country":"United States","address":"Los Angeles, CA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/pineapple-ventures-inc/cannabis-retail-dispensary-assistant-manager/b42145c8a585bfc5f57dedfc0fb53080","title":"Cannabis Retail Dispensary Assistant Manager","hash":"b42145c8a585bfc5f57dedfc0fb53080","postingUrl":"https://www.indeed.com/job/cannabis-retail-dispensary-assistant-manager-25a09ff732be7d36"},{"postedOn":"3 days ago","description":"<div><div><h3><b>About Us:</b></h3><h3><b>At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</b></h3><h3><b>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</b></h3><h3><b>Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</b></h3><h3><b>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</b></h3><h3><b>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</b></h3><h3><b>About the Job:</b></h3><ul><li><h3><b>Create and execute marketing strategies and initiatives that drive traffic to local dispensaries and build brand awareness</b></h3></li><li><h3><b>Liaison between local and national teams for product and brand launches</b></h3></li><li><h3><b>Gather local social content</b></h3></li><li><h3><b>Create and approve texting/email messages</b></h3></li><li><h3><b>Identify local marketing event and activation opportunities</b></h3></li><li><h3><b>Participate and assist in staffing local events</b></h3></li><li><h3><b>Create and update marketing templates for in-store product specific collateral</b></h3></li><li><h3><b>Assist with creating promotions for each store in each market</b></h3></li><li><h3><b>Run velocity reports on products to build data-driven promotions</b></h3></li><li><h3><b>Rollout new Liberty programs and collateral in stores – e.g., Liberty Rewards, etc.</b></h3></li><li><h3><b>Partner with Liberty Cannabis Cares team on outreach opportunities</b></h3></li><li><h3><b>Assist with ongoing merchandising upkeep and seasonal changes</b></h3></li><li><h3><b>Assist with responding to reviews and BPO tickets as needed</b></h3></li><li><h3><b>Oversee menu aesthetics, customer review reporting, assist Communication Leads with gathering third-party images, descriptions, and posting promotions</b></h3></li></ul><h3><b>About You:</b></h3><h3><b>General</b></h3><ul><li><h3><b>Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.</b></h3></li></ul><h3><b></b><b>Education/Experience</b></h3><ul><li><h3><b>Bachelor’s Degree</b></h3></li><li><h3><b>Must be willing to travel (50%+)</b></h3></li><li><h3><b>2+ years of marketing &amp; promotional experience</b></h3></li></ul><h3><b>Technological Skills</b></h3><ul><li><h3><b>Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint, and SharePoint</b></h3></li></ul><h3><b>Required Knowledge and Skills</b></h3><ul><li><h3><b>Ability to simultaneously see and address the big picture as well as the finer details is imperative</b></h3></li><li><h3><b>Leadership, including delegation and the ability to perform well under pressure</b></h3></li><li><h3><b>Proven efficiency and ability to prioritize and manage time and task for self and others</b></h3></li><li><h3><b>Excellent written and verbal communications skills</b></h3></li><li><h3><b>Highly developed interpersonal and internal customer/vendor relationship management skills</b></h3></li><li><h3><b>Professional demeanor, strong work ethic</b></h3></li><li><h3><b>Able to maintain confidentiality</b></h3></li><li><h3><b>Ability to work collaboratively in a team environment</b></h3></li><li><h3><b>Ability to initiate and follow through on work independently</b></h3></li><li><h3><b>Ability to work in a fast-paced environment</b></h3></li><li><h3><b>Detail-oriented</b></h3></li><li><h3><b>Ability to adapt to changing priorities</b></h3></li><li><h3><b>Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions</b></h3></li><li><h3><b>Strong ethics and sound judgment</b></h3></li><li><h3><b>Decisive, with the ability to exercise independent judgment</b></h3></li><li><h3><b>Proven ability to develop and maintain a positive team environment</b></h3></li></ul></div></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Pittsburgh, PA 15106","city":"Pittsburgh","stateProvince":"PA"},"frontendLink":"/job-posting/holistic-industries/retail-customer-success-coordinator/272eccb2f3fc1c8575d90a9e121485c1","title":"Retail Customer Success Coordinator","hash":"272eccb2f3fc1c8575d90a9e121485c1","postingUrl":"https://www.indeed.com/job/retail-customer-success-coordinator-a95de7edd44c24a3"},{"postedOn":"3 days ago","description":"<div><div><h3><b>About Us:</b></h3><h3><b>At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</b></h3><h3><b>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</b></h3><h3><b>Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</b></h3><h3><b>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</b></h3><h3><b>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</b></h3><h3><b>About the Job:</b></h3><ul><li><h3><b>Create and execute marketing strategies and initiatives that drive traffic to local dispensaries and build brand awareness</b></h3></li><li><h3><b>Liaison between local and national teams for product and brand launches</b></h3></li><li><h3><b>Gather local social content</b></h3></li><li><h3><b>Create and approve texting/email messages</b></h3></li><li><h3><b>Identify local marketing event and activation opportunities</b></h3></li><li><h3><b>Participate and assist in staffing local events</b></h3></li><li><h3><b>Create and update marketing templates for in-store product specific collateral</b></h3></li><li><h3><b>Assist with creating promotions for each store in each market</b></h3></li><li><h3><b>Run velocity reports on products to build data-driven promotions</b></h3></li><li><h3><b>Rollout new Liberty programs and collateral in stores – e.g., Liberty Rewards, etc.</b></h3></li><li><h3><b>Partner with Liberty Cannabis Cares team on outreach opportunities</b></h3></li><li><h3><b>Assist with ongoing merchandising upkeep and seasonal changes</b></h3></li><li><h3><b>Assist with responding to reviews and BPO tickets as needed</b></h3></li><li><h3><b>Oversee menu aesthetics, customer review reporting, assist Communication Leads with gathering third-party images, descriptions, and posting promotions</b></h3></li></ul><h3><b>About You:</b></h3><h3><b>General</b></h3><ul><li><h3><b>Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.</b></h3></li></ul><h3><b></b><b>Education/Experience</b></h3><ul><li><h3><b>Bachelor’s Degree</b></h3></li><li><h3><b>Must be willing to travel (50%+)</b></h3></li><li><h3><b>2+ years of marketing &amp; promotional experience</b></h3></li></ul><h3><b>Technological Skills</b></h3><ul><li><h3><b>Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint, and SharePoint</b></h3></li></ul><h3><b>Required Knowledge and Skills</b></h3><ul><li><h3><b>Ability to simultaneously see and address the big picture as well as the finer details is imperative</b></h3></li><li><h3><b>Leadership, including delegation and the ability to perform well under pressure</b></h3></li><li><h3><b>Proven efficiency and ability to prioritize and manage time and task for self and others</b></h3></li><li><h3><b>Excellent written and verbal communications skills</b></h3></li><li><h3><b>Highly developed interpersonal and internal customer/vendor relationship management skills</b></h3></li><li><h3><b>Professional demeanor, strong work ethic</b></h3></li><li><h3><b>Able to maintain confidentiality</b></h3></li><li><h3><b>Ability to work collaboratively in a team environment</b></h3></li><li><h3><b>Ability to initiate and follow through on work independently</b></h3></li><li><h3><b>Ability to work in a fast-paced environment</b></h3></li><li><h3><b>Detail-oriented</b></h3></li><li><h3><b>Ability to adapt to changing priorities</b></h3></li><li><h3><b>Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions</b></h3></li><li><h3><b>Strong ethics and sound judgment</b></h3></li><li><h3><b>Decisive, with the ability to exercise independent judgment</b></h3></li><li><h3><b>Proven ability to develop and maintain a positive team environment</b></h3></li></ul></div></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Gardena, CA 90248","city":"Gardena","stateProvince":"CA"},"frontendLink":"/job-posting/holistic-industries/retail-customer-success-coordinator/c151a06fb5e98b487bdd6053b1ac08e6","title":"Retail Customer Success Coordinator","hash":"c151a06fb5e98b487bdd6053b1ac08e6","postingUrl":"https://www.indeed.com/job/retail-customer-success-coordinator-1cc588b716929b30"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>We are seeking and outgoing, detail oriented, creative, and passionate Retail Manager who is looking for long-term employment in our Boston medical &amp; (soon to be) adult-use dispensary. The applicant will assist the management team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. You must possess the ability to listen well, communicate effectively with diverse audiences, and be a creative thinker.</p><p>Responsibilities:</p><ul><li>Responsible for sales and customer experience by maintaining a safe and inviting retail environment.</li><li>Ensure the sales floor is properly inventoried.</li><li>Promote a work environment that is positive, customer-service oriented, and compliant with established policies, procedures, and regulations.</li><li>Maintain some product knowledge.</li><li>Accurately use and maintain a Point of Sale (POS) system.</li><li>Verify proper documentation and ID for patients and guests.</li><li>Other duties as assigned by the Management Team.</li><li>As proficiencies are achieved, applicant might be exposed to inventory analysis, audit and acquisition, scheduling, implementation of operational processes etc.</li></ul><p>Competencies:</p><ul><li>Exceptional Customer Service skills</li><li>Solid communication and interpersonal skills</li><li>Desire to learn about our products and cannabis in general</li><li>Knowledge of basic computer skills; POS software and cash management is a plus</li><li>Strong attention to detail and a team-player mentality</li><li>Fun attitude and strong work ethic</li><li>Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry.</li><li>Creative thinking for solving problems and finding new opportunities for growth</li></ul><p>Education:</p><ul><li>High School Diploma or equivalent</li><li>Previous retail experience required</li></ul><p>Other Requirements:</p><ul><li>Must be at least 21 years of age and able to pass a background check</li><li>Professional, tidy appearance and good personal hygiene</li><li>When applying please include the word \"Popcorn\" in any fashion you see fit</li><li>Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location assignments</li></ul><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Holidays</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All staff and customers are required to wear masks. Extra sanitization protocols.</p><p>Application Question(s):</p><ul><li>Why are you interested in this position?</li><li>What are your long term career goals?</li><li>Are you willing to undergo, and are you able to pass, a thorough background check?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Retail sales: 2 years (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Apothca","logoUrl":"/logos/apothca-96691395a30d90164c396b8131bab5f5.png"},"location":{"country":"United States","address":"Boston, MA 02130","city":"Boston","stateProvince":"MA"},"frontendLink":"/job-posting/apothca/retail-store-manager/0a20e843fe9a259aa22c2974d6b4c35c","title":"Retail Store Manager","hash":"0a20e843fe9a259aa22c2974d6b4c35c","postingUrl":"https://www.indeed.com/job/retail-store-manager-b4b14cec2c4d5268"},{"postedOn":"4 days ago","description":"<div><div><h4><b>Ascend Cannabis Co. – Assistant Retail Manager</b><br /><ul><li><b>Job Title:</b></li></ul></h4><h4><b>Assistant Retail Manager</b></h4><ul><li><b>Location:</b></li></ul><h4><b>3555 S Yosemite St. Denver, CO 80237</b></h4><ul><li><b>Pay Rate:</b></li></ul><h4><b>$45,000- $60,000 salary plus tips</b></h4><ul><li><b>Benefits:</b></li></ul><h4><b>Dental insurance</b></h4><h4><b>Health insurance</b></h4><h4><b>Vision Insurance</b></h4><h4><b>Life Insurance</b></h4><h4><b>Employee Discounts</b></h4><h4><b>Paid Sick Leave</b></h4><h4><b>Summary</b></h4><h4><b>Serves as a frontline support for the Store Manager ensuring customer/patient relations, personnel management, administrative duties, inventory control, adherence of compliance and regulations, and facilitating successful day-to-day operations. This position shares the responsibility in developing and maintaining a highly motivated team to deliver the best customer service and education to customers/patients. Customer-service focused, detail-oriented, and organized enthusiastic leader with proven decision-making skills able to follow direction and meet deadlines.</b></h4><h4><b>Essential Duties and Responsibilities</b></h4><ul><li><b>Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store in the absence of the Store Manager.</b></li></ul><ul><li><b>Ensure all safety and compliance regulations are followed by all staff.</b></li></ul><ul><li><b>Responsibilities in cash handling and product management.</b></li></ul><ul><li><b>Directly manage staff; including assisting with employee scheduling as necessary, assigning tasks and workstations, helping maintain employee profiles, and engage in conflict resolution when needed.</b></li></ul><ul><li><b>Hold monthly staff meetings to inform staff of any and all additions to procedures, products, and sales deals. Will need to communicate with staff daily to explain daily deals and specials.</b></li></ul><ul><li><b>Create/manage monthly and quarterly incentives for budtenders to increase sales performance.</b></li></ul><ul><li><b>Assist in ordering and receiving products for medical and recreational as necessary.</b></li></ul><ul><li><b>Active role in hiring/firing, interviewing process, training and all disciplinary action.</b></li></ul><ul><li><b>Ensure there is on-going coaching/providing feedback to and from employees. Prepare and deliver employee performance evaluations in conjunction with the Store Manager.</b></li></ul><ul><li><b>Maintain knowledge of market trends, new cannabis studies and information. Ensure employees do the same and communicate with the Store Manager.</b></li></ul><ul><li><b>Assisting the Store Manager in creation of, amendment of, and enforcement of all standard operating procedures as regulations and laws require.</b></li></ul><ul><li><b>Maintain chain of command reporting pertinent information directly to the Store Manager and executive level management as needed.</b></li></ul><ul><li><b>METRC responsibilities – includes all regulation requirements for handling RFID tags, includes but not limited to: receiving of manifested transfers, finishing packages, sales exports, manifesting product when necessary, maintaining separation in differently licensed product, maintaining integrity of legal procedures, disposing of RFID package tags when sold through in METRC. Maintaining patients in our medical METRC; removing expired patients as needed.</b></li></ul><ul><li><b>Ensure validity of all customer and patient information/profiles.</b></li></ul><ul><li><b>POS System responsibilities - including input of product, customer/patient and employee information, discounts and coupons, daily auditing of product and cash, and troubleshooting of inventory errors.</b></li></ul><ul><li><b>Efficiently replenishing floor inventory while maintaining accurate back stock inventory tracking procedures.</b></li></ul><ul><li><b>Assists the Store Manager with responsibilities including ensuring accurate inventory counts and audits, placing orders and ensuring store inventory remains healthy.</b></li></ul><ul><li><b>Perform duties of all other positions below assistant manager; fills any staffing needs when necessary.</b></li></ul><ul><li><b>Maintain waste logs and follow waste SOPs. Quality control - ensures all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary</b></li></ul><ul><li><b>Completion of various delegated responsibilities from the Store Manager.</b></li></ul><ul><li><b>Attendance required at all announced manager meetings. May be required to hold meetings for other staff and leads. Must provide creative input for specials, events, pop-ups and all-around education for staff and public.</b></li></ul><ul><li><b>Ability to complete all inspections successfully; ability to proficiently navigate DVR system and provide footage as required and/or requested by governmental agencies.</b></li></ul><ul><li><b>Maintain all marketing and advertising duties as directed by executive level management.</b></li></ul><ul><li><b>Maintain store culture and overall customer and patient satisfaction.</b></li></ul><ul><li><b>Knowledge and consistent demonstration of excellent customer service skills.</b></li></ul><ul><li><b>Knowledge and adherence to the policies, procedures and goals.</b></li></ul><ul><li><b>Ability to learn, use, and navigate various modern technologies.</b></li></ul><ul><li><b>General understanding of the cannabis industry including product knowledge, compliance, and best practices.</b></li></ul><ul><li><b>Knowledge of cannabis, cannabis products, cannabis accessories and methods of consumption.</b></li></ul><ul><li><b>Ability to remain even-tempered in high stress situations. Ability to manage people successfully.</b></li></ul><ul><li><b>Ability to listen well and communicate effectively orally and in writing with various audiences.</b></li></ul><ul><li><b>Ability to use standard registers, office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.</b></li></ul><ul><li><b>Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.</b></li></ul><ul><li><b>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.</b></li></ul><ul><li><b>All other job duties as assigned</b></li></ul><h4><b>Qualifications</b></h4><h4><br /><b>Education:</b></h4><ul><li><b>High School diploma or General Education Development (GED) required</b></li></ul><ul><li><b>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global</b></li></ul><h4><b>Required Skills &amp; Experience:</b></h4><ul><li><b>Excellent computer, mathematical, language, and reasoning skills</b></li></ul><ul><li><b>Management and leadership experience</b></li></ul><ul><li><b>Customer service experience</b></li></ul><ul><li><b>Must be able to acquire MED badge prior to beginning employment</b></li></ul><h4><b>Physical requirements:</b></h4><ul><li><b>Must be able to complete assigned tasks in a timely manner.</b></li></ul><ul><li><b>Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.</b></li></ul><ul><li><b>Must be able to individually move objects up to 50 lbs in all directions.</b></li></ul><h4><br /><b>Preferred Skills &amp; Experience:</b></h4><ul><li><b>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.</b></li></ul><ul><li><b>Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.</b></li></ul><ul><li><b>Retail, operations and/or sales experience a plus.</b></li></ul><ul><li><b>Minimum of one-year retail, sales, hospitality, or customer service industry experience.</b></li></ul><ul><li><b>High-level critical thinking, attention to detail, mathematical, language and reasoning skills.</b></li></ul><br /><h4><b>**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</b></h4></div></div>","company":{"name":"Ascend Cannabis Co."},"location":{"country":"United States","address":"Denver, CO 80237","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/ascend-cannabis-co/assistant-retail-manager/5c1c79d03080dc850c13df90ef535b12","title":"Assistant Retail Manager","hash":"5c1c79d03080dc850c13df90ef535b12","postingUrl":"https://www.indeed.com/job/assistant-retail-manager-a1407e8701aef32a"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Responsibilities and Duties: </b></p><p><b>-</b> Assist medical marijuana patients in choosing products that will best treat their conditions</p><p>- Explain potential benefits of various medical marijuana products and show patients how to properly use and store those products.</p><p>- Ability to adhere to the highest customer service standards at all times</p><p>- Available to work varied hours/days, including evenings, weekends, and holidays.</p><p>- Ability to make medical cannabis recommendation</p><p>- Manage all aspects of sales, enter sales orders and dispense change to the customers</p><p>- Work successfully and efficiently under a fast-paced environment</p><p><b>Qualifications and Skills: </b></p><p>- High school diploma or GED</p><p>- Ability to lift and move up to 10 to 25 lbs</p><p>- Must have reliable transportation</p><p>- Must have a positive attitude and be ready to work</p><p>- Must work well with others</p><p>- Must be on time and work regular scheduled hours</p><p>- Must be 21 years of age or older</p><p>- Must have 2-5 years experience</p><p>Job Type: Full-time</p><p>Pay: From $13.00 per hour</p><p>COVID-19 considerations:<br />To keep our employees and patients safe we are offering curbside service. We provide masks and gloves, and hand sanitizer stations are available throughout the store.</p><p>Experience:</p><ul><li>Customer Service: 2 years (Preferred)</li><li>Budtending: 2 years (Required)</li></ul></div>","company":{"companyType":"Startup","name":"House Of Dank"},"location":{"country":"United States","address":"Ypsilanti, MI","city":"Ypsilanti","stateProvince":"MI"},"frontendLink":"/job-posting/house-of-dank/cannabis-budtender/d0bd2fce425956816bfd2705b73a04ea","title":"Cannabis Budtender","hash":"d0bd2fce425956816bfd2705b73a04ea","postingUrl":"https://www.indeed.com/job/cannabis-budtender-83f330c99359bf5c"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Responsibilities and Duties: </b></p><p><b>-</b> Assist medical marijuana patients in choosing products that will best treat their conditions</p><p>- Explain potential benefits of various medical marijuana products and show patients how to properly use and store those products.</p><p>- Ability to adhere to the highest customer service standards at all times</p><p>- Available to work varied hours/days, including evenings, weekends, and holidays.</p><p>- Ability to make medical cannabis recommendation</p><p>- Manage all aspects of sales, enter sales orders and dispense change to the customers</p><p>- Work successfully and efficiently under a fast-paced environment</p><p><b>Qualifications and Skills: </b></p><p>- High school diploma or GED</p><p>- Ability to lift and move up to 10 to 25 lbs</p><p>- Must have reliable transportation</p><p>- Must have a positive attitude and be ready to work</p><p>- Must work well with others</p><p>- Must be on time and work regular scheduled hours</p><p>- Must be 21 years of age or older</p><p>- Must have 2-5 years experience</p><p>Job Type: Full-time</p><p>Pay: From $13.00 per hour</p><p>COVID-19 considerations:<br />To keep our employees and patients safe we are offering curbside service. We provide masks and gloves, and hand sanitizer stations are available throughout the store.</p><p>Experience:</p><ul><li>Customer Service: 2 years (Preferred)</li><li>Budtending: 2 years (Required)</li></ul></div>","company":{"companyType":"Startup","name":"House Of Dank"},"location":{"country":"United States","address":"Detroit, MI","city":"Detroit","stateProvince":"MI"},"frontendLink":"/job-posting/house-of-dank/cannabis-budtender/d61dfdc5d1a7a68ce367864770f55460","title":"Cannabis Budtender","hash":"d61dfdc5d1a7a68ce367864770f55460","postingUrl":"https://www.indeed.com/job/cannabis-budtender-421e86b40a1ea680"}]