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Customer Service/Sales Representative

Alternative Health Mooresville, NC 28115 Full-time
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Alternative Health Distribution is a Hemp and CBD company based out of Mooresville, NC. We are looking for highly motivated Customer Service/ Sales Representative that meets the requirements. An ideal candidate for this job is someone who can adapt to different working methods, is self motivated and has a great attitude. The Representative would work directly with the Operations Manager. We will provide you with the tools for success. No college degree is required.

Monthly bonuses are given if quotas are met.

THIS POSITION IS IN OFFICE- Monday - Friday, 8am - 5pm.

Please read through these requirements carefully before applying-

  • Data Entry
  • Payment Processing
  • Customer Service
  • Sales
  • Cold Calling
  • Reliable Transportation
  • Must be willing to travel to Trade Shows and Sales Trips (4-12 times a year)

Job Type: Full-time

Pay: $12.00 - $13.50 per hour


  • Employee discount


  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Commission pay

Ability to Commute/Relocate:

  • Mooresville, NC 28115 (Required)


  • High school or equivalent (Required)


  • Sales Experience: 1 year (Preferred)

Shift Availability:

  • Day Shift (Required)

Work Location:

  • One location

Work Remotely:

  • No
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No college degree is required.</p><p>Monthly bonuses are given if quotas are met.</p><p><b>THIS POSITION IS IN OFFICE- Monday - Friday, 8am - 5pm.</b></p><p><b>Please read through these requirements carefully before applying-</b></p><ul><li>Data Entry</li><li>Payment Processing</li><li>Customer Service</li><li>Sales</li><li>Cold Calling</li><li>Reliable Transportation</li><li>Must be willing to travel to Trade Shows and Sales Trips (4-12 times a year)</li></ul><p>Job Type: Full-time</p><p>Pay: $12.00 - $13.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul><p>Supplemental Pay:</p><ul><li>Commission pay</li></ul><p>Ability to Commute/Relocate:</p><ul><li>Mooresville, NC 28115 (Required)</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Sales Experience: 1 year (Preferred)</li></ul><p>Shift Availability:</p><ul><li>Day Shift (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Alternative Health"},"location":{"country":"United States","address":"Mooresville, NC 28115","city":"Mooresville","stateProvince":"NC"},"frontendLink":"/job-posting/alternative-health/customer-service-sales-representative/a22051860f8897c434a3d001ced9bd64","title":"Customer Service/Sales Representative","hash":"a22051860f8897c434a3d001ced9bd64","postingUrl":"https://www.indeed.com/job/customer-servicesales-representative-7b41b41537e509fa"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Company Introduction:</b></p><p>A pioneer in the cannabis industry and in operation for over 10 years, The Purple Lotus is responsible for creating many of the best practices used in the cannabis industry today. The Purple Lotus story started in 2010, when our founders, cannabis patients, became frustrated with the lack of Customer service and variety of options available at the dispensaries they visited and decided to open a modest operation in San Jose. In 2010, shortly after opening for business in a 600 ft2 medical office with $1000 worth of cannabis flower and their home made Pot Brownies, Purple Lotus gained national recognition by winning a medal at the first ever High Times Cannabis Cup in the US.</p><p>Over our many years of operation, we have become known for exceptional Customer service, dedication to patients and community involvement. Purple Lotus journey then included an office space at on Lundy Ave and a location at 903 Commercial St, very close to our current state of the art cannabis retail and cultivation facility at 752 Commercial St.</p><p><b>While Purple Lotus has served over 3,000,000 people since then, we have never forgotten the principles we were founded on. We stay humble, display excellence and exude resiliency. Our commitment to providing the highest quality cannabis for all budgets and passion for providing the most satisfying Customer experience has only strengthened through the years. We are dedicated to ensuring that every Customer who purchases cannabis from us feels wonderful about their purchase and that the experience of us providing the cannabis to them is an experience that ensures we help to make their day and world better. We are Customer obsessed, we care about and love our Customers, so they always come first.Overview:</b></p><p>The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p><p>To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</p><p><b>Customer Service Representative Job Duties:</b></p><p>• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</p><p>• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</p><p>• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</p><p>• Building lasting relationships with clients and other call center team members based on trust and reliability.</p><p>• Utilizing software, databases, scripts, and tools appropriately.</p><p>• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</p><p>• Making sales or recommendations for products or services that may better suit client needs.</p><p>• Taking part in training and other learning opportunities to expand knowledge of company and position.</p><p>• Adhering to all company policies and procedures.</p><p>• Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</p><p>• Ability to handle fast paced environment while providing superior customer service.</p><p><b>Requirements:</b></p><p>• High School Diploma or equivalent</p><p>• Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</p><p>• Excellent customer service skills</p><p>• Knowledge and adherence to the policies, procedures and goals of the Lotus Way</p><p>• Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</p><p>• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</p><p>• Understanding of company products, services, and policies.</p><p>• Proficiency with computers, especially with CRM software, and strong typing skills.</p><p>• Ability to ask prying questions and diffuse tense situations.</p><p>• Strong time management and decision making skills.</p><p>• Adaptability and accountability.</p><p>• Fluency in multiple languages may be desired.</p><p><b>Skills:</b></p><p>• Strong inter-personal and communication skills</p><p>• Strong attention to detail a must</p><p>• Organizational Skills</p><p>• Networking Savvy</p><p>• Understanding of what makes an event successful</p><p>• Creative flair for effective design and development of an event</p><p>• Dedication to Customer Service</p><p>• Motivation for Sales</p><p><b>Schedule:</b></p><p>• Monday to Friday</p><p>• Weekends required</p><p>• Holidays required</p><p>• Day shift</p><p>• Night shift</p><p>• 8 hour shift</p><p><b>Pay &amp; Compensation:</b></p><p>• Hourly pay</p><p><b>Additional Compensation:</b></p><p>• Bonuses</p><p>• Store Discounts</p><p><b>Benefits:</b></p><p>• Health insurance</p><p>• Dental insurance</p><p>• Vision insurance</p><p>• Paid time off</p><p>• Flexible schedule</p><p>Associated topics: clerk, coordinator, customer care associate, customer service, customer service specialist, intern, product support, service, system support, telephone service representative</p></div>","company":{"name":"Purple Lotus NWHS Co INC"},"location":{"country":"United States","address":"San Jose, CA, USA","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/7f65100569eb6586db55d0467d78ba51","title":"Call Center Representative","hash":"7f65100569eb6586db55d0467d78ba51","postingUrl":"https://www.jobilize.com/amp/job/call-center-representative-san-jose-purple-lotus-nwhs-co-united-states-4d1e1cf12b9375"},{"postedOn":"3 days ago","description":"<div><div>Adecco is currently assisting an LA-based client recruiting with an immediate need for a remote Contact Center Rep who has ticketing system and online chat experience. <b>Pay rate $20/hr</b>. Work hours are flexible, 8 hours/day, 5 days/week between the hours of 6am and 8pm PT with possible future weekend hours. Initial assignment length is 6 mos however could extend and or convert temp to hire based on business needs and candidate performance.<br />Please review the details below and if you meet the must-have qualifications listed<b>, Apply Now!</b><br /><b>Responsibilities</b>:<br /><ul><li>Responding to customer inquiries in a timely manner via email or chat (not phone)</li></ul><ul><li>Basic product troubleshooting</li></ul><ul><li>Processing warranty requests with customer follow up</li></ul><ul><li>Provide exceptional customer service, with a passion for exceeding customer expectations</li></ul><b>Must-have requirements</b>:<br /><ul><li>1-3 years' experience providing customer service via support ticketing platforms including online chat and email</li></ul><ul><li>Appreciation and enthusiasm for cannabis culture</li></ul><ul><li>Tech savvy including Excel</li></ul><ul><li>Be patient and service-oriented</li></ul><ul><li>Strong written email communication skills</li></ul><ul><li>Excellent organizational and time management skills/ability to work under pressure</li></ul><ul><li>History of building and managing client relationships.</li></ul><ul><li>Manages and self directs priorities with minimal oversight</li></ul><ul><li>A workspace free of distractions</li></ul><b>Nice to have requirements</b>:<br /><ul><li>Zendesk and Shopify experience a plus.</li></ul><ul><li>Proficiency in using Google sheets, docs a plus.</li></ul><b>What's in this for you?</b><br /><ul><li>Pay rate $20/hr DOE</li></ul><ul><li>Fully remote with flexible work hours</li></ul><ul><li>Laptop provided</li></ul><ul><li>Weekly Pay - you receive a paycheck every week</li></ul><ul><li>Comprehensive benefits after 1 week - medical, dental, vision, options available</li></ul>Click on <b>Apply Now </b>for instant consideration for the remote Contact Center role<br />Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit <b>http://www.adeccousa.com/candidate-privacy/ </b>. The Company will consider qualified applicants with arrest and conviction records.<br /><br />Equal Opportunity Employer/Veterans/Disabled<br /><br />To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy<br /><br />The Company will consider qualified applicants with arrest and conviction records</div></div>","company":{"companyType":"Public/Established","name":"Adecco","logoUrl":"/logos/adecco-a6e8d4caff6004eecbacd479e51def08.png"},"location":{"country":"United States","address":"Los Angeles, CA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/adecco/contact-center-representative/7ff4f1df3866337157ffaedd6221fe11","title":"Contact Center Representative","hash":"7ff4f1df3866337157ffaedd6221fe11","postingUrl":"https://www.indeed.com/job/contact-center-representative-7840635cf37c4a62"},{"postedOn":"3 days ago","description":"<div><div><div><b>General Information:</b></div><div>Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.</div><div></div><div><b><br />Supervision Received:</b></div><div>Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.</div><div></div><div><b><br />Example of Duties (This list may not include all of the duties assigned):</b></div><ul><li>Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.</li><li>Provide front-line support for drivers who need assistance out of the field.</li><li>Log operational issues and suggest and implement process improvements.</li><li>Package orders accurately and efficiently.</li><li>Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.</li><li>Develop and maintain rapport with our customers, partners, and staff.</li><li>Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.</li><li>Maintain a positive work environment conducive to trust and respect.</li><li>Maintain the strictest confidentiality in compliance with privacy guidelines.</li><li>Perform other related work as required.</li></ul><div></div><div><b><br />Performance Requirements, Knowledge, Skills, and Abilities:</b></div><ul><li>Personal knowledge of various cannabis products (required).</li><li>Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).</li><li>High expectations for success - good enough never is!</li><li>The ability to make rapid decisions in a high-pressure environment.</li><li>Excellent communication, social, and organization skills.</li><li>Incredible ability to multitask.</li><li>A can-do, optimistic attitude.</li><li>Ability to adhere to the highest customer service standards at all times.</li><li>Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.</li><li>Ability to perceive and meet the needs of customers.</li><li>Strong problem solving, customer service, and interpersonal skills.</li><li>Ability to maintain high standards in a fast-paced, constantly evolving environment.</li><li>Must possess a high degree of personal ownership and accountability.</li><li>Must have a high level of organization.</li><li>Must possess a valid driver's license.</li></ul><div></div><div><b><br />Education/Experience:</b></div><ul><li>High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</li><li>Retail, delivery, cash handling, and customer service experience.</li></ul><div></div><div><b><br />Typical Physical Demands and Job Requirements:</b></div><ul><li>Work may require prolonged sitting/standing, some bending, stooping, and stretching.</li><li>Requires normal range of hearing.</li><li>Requires healthy vision (aided or unaided).</li><li>Requires lifting up to 50 pounds.</li></ul><div></div><div><b><br />Typical Working Conditions:</b></div><ul><li>Work is performed in a retail location, warehouse, or an off-site training facility.</li><li>The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.</li><li>Work may be stressful at times and may include dealing with difficult members.</li></ul><div></div><div><b><br />Job Type:</b> Part-time with a full-time opportunity.</div><div></div><div><b><br />Salary:</b> $15.00 per hour, overtime, and competitive performance bonus opportunities.</div><br /><br /><b>About Ohana Gardens:</b><br /><br /><p>We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.</p></div></div>","company":{"name":"Ohana Gardens"},"location":{"country":"United States","address":"Sacramento, CA 95838","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/ohana-gardens/cannabis-delivery-dispatcher-customer-service-specialist/3bad80fd053a196075bc729de2ac08b8","title":"Cannabis Delivery Dispatcher/Customer Service Specialist","hash":"3bad80fd053a196075bc729de2ac08b8","postingUrl":"https://www.indeed.com/job/cannabis-delivery-dispatchercustomer-service-specialist-2044ca4ff79a0479"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>COMPANY OVERVIEW Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (\"CPG\") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY This role is responsible for building and maintaining customer relationships and working closely with our Sales, Operations, Transportation and AR departments. The ideal candidate must have proven experience in providing expert customer service and supporting Sales and Operations teams. We are looking for a pro-active team member who has strong attention to detail, exceptional communication skills and enjoys working with others, while still being able to work independently. CORE JOB DUTIES Ensure all email and phone inquiries are responded to and resolved within the established departmental metrics Daily processing of inbound orders Processing order reship requests Efficiently processes product replacement and exchange requests Follows up and resolves pending METRC transactions with customers Inputs and tracks the status of ISA orders for customers Customer onboarding and updating account information within our systems Preparation of Invoice + COA packets for each order Communicate customer requests to the appropriate department as needed Other related tasks as assigned REQUIRED EXPERIENCE, EDUCATION AND SKILLS 3+ years' experience in customer service, sales order management, logistics or operations Ability to perform within established departmental metrics Skilled multi-tasker and team player with experience working in a fast-paced environment Strong problem solving and exceptional communication skills Must possess a high degree of personal ownership, accountability, and flexibility Cannabis industry and METRC experience a plus 2 years of vocational and/or accredited college courses strongly preferred Proficiency in Microsoft Suite, QuickBooks, Smartsheet, Excel ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status</p></div>","company":{"website":"crescolabs.com","companyType":"Public/Established","name":"Cresco Labs","logoUrl":"/logos/cresco-labs-af2becc596b572034007bd7a7d918bdd.png"},"location":{"country":"United States","address":"Sacramento, CA, USA","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/cresco-labs/customer-service-representative/fa38ec09705fdb69bdbb5a40ffaef04c","title":"Customer Service Representative","hash":"fa38ec09705fdb69bdbb5a40ffaef04c","postingUrl":"https://us.trabajo.org/job-640-20210513-94d782bda3c92526ec7f89fe76f9ae0b"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>About Us:</p><p>Our mission is to make the benefits of cannabis accessible to everyone. We make California's #1 Bestselling Cannabis Mint, #1 Tincture Spray and #1 Tablet. From our start in 2015, we’ve been creating innovative ways to bring cannabis out of the long shadows of prohibition and back to its rightful place as a source of healing, balance and joy.</p><p>Our growing team is made up of extraordinary individuals who have created a culture of collaboration, excellence, and respect. We promote from within and seek to provide meaningful opportunities for learning and growth. This is an apolitical workplace where we honor individuality and value free thinking. Learn more at findbreez.com</p><p><b>JOB DESCRPTION: </b></p><p>Our Drivers are responsible for delivering products safely, accurately and efficiently to our retail partners throughout Northern California. Drivers also serve as Brand Ambassadors, sharing basic product education, demonstrating product display setup and adhering to regulatory requirements.</p><p><b>STRONG FACE TO FACE CUSTOMER SERVICE SKILLS REQUIRED.</b></p><p><b>Responsibilities: </b></p><ul><li>Receive routes and prepare daily wholesale orders as directed by the Fulfillment Manager</li></ul><ul><li>Drive and deliver wholesale orders to retailers throughout Northern California</li></ul><ul><li>Advise Fulfillment Team on potential strategies to improve route completion % and road time efficiency</li></ul><ul><li>Communicate with Accounting regarding issues with shipping manifests and account transactions</li></ul><ul><li>Communicate with Sales Reps to resolve potential delivery issues and escalate any Customer Relationship Management needs.</li></ul><ul><li>Daily &amp; Weekly vehicle inspections, facilitation of regular maintenance and ad-hoc repairs</li></ul><ul><li>Transportation of raw materials from vendors</li></ul><ul><li>Special pickups and deliveries, as assigned</li></ul><p>Requirements:</p><ul><li>Good situational awareness</li></ul><ul><li>Ability to quickly and clearly identify and communicate problems</li></ul><ul><li>Organized and efficient</li></ul><ul><li>Must be able to lift and carry 75+lbs repeatedly</li></ul><ul><li>Clean driving record, experience with large vehicles a plus</li></ul><ul><li>Willing to undergo a background check and Motor Vehicle Record check</li></ul><ul><li>Basic understanding of car maintenance needs and schedules</li><li>Strong written and oral communication skills</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Overtime</li></ul><p>Application Question(s):</p><ul><li>Are you at least 21 years of age? California Law does not permit persons under the age of 21 to work in the Cannabis Industry.</li></ul><p>Experience:</p><ul><li>Driving: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private","name":"Breez"},"location":{"country":"United States","address":"Hayward, CA","city":"Hayward","stateProvince":"CA"},"frontendLink":"/job-posting/breez/delivery-driver-customer-service-breez/37646fa67c94f810bbba4cb711c4e58b","title":"Delivery Driver/Customer Service -BREEZ","hash":"37646fa67c94f810bbba4cb711c4e58b","postingUrl":"https://www.indeed.com/job/delivery-drivercustomer-service-breez-1a18c9a82420bbe7"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"6 days ago","description":"<div><p><b>Company description</b></p><p>BlueBird Cannabis is a family owned and operated store. Our goal is to provide a warm &amp; welcoming environment for customers. We offer a wide variety of cannabis options for everybody from the canna-curious to the canna connoisseur. Our budtenders are passionate about the plant and want to help guide customers through their journey to ensure they receive the best experience possible.</p><p><b>Job description</b></p><p>We are looking for knowledgeable and eager customer sales representatives for our Cannabis store in Almonte. The more knowledge on Cannabis, its uses and its benefits, the better. We want friendly sales people who will value our customers as much as we do.</p><p>Part time and full time positions available.</p><p>Part-time hours: 20 per week</p><p>Expected start date: 2021-06-01</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: $14.00-$18.00 per hour</p><p>COVID-19 considerations:<br />Please take all precautions before coming to your interview. Wash hands, wear a mask and do a COVID screening on yourself. Thank you in advance.</p><p>Experience:</p><ul><li>sales: 1 year (preferred)</li><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"BlueBird Cannabis Co. Almonte"},"location":{"country":"Canada","address":"Mississippi Mills, ON","city":"Mississippi Mills","stateProvince":"ON"},"frontendLink":"/job-posting/bluebird-cannabis-co-almonte/customer-service-representative/bc7ee32df648f0f3dfeeb920a9bebe29","title":"Customer Service Representative","hash":"bc7ee32df648f0f3dfeeb920a9bebe29","postingUrl":"https://ca.indeed.com/job/customer-service-representative-103faf801d301017"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>• Competencies: Thorough understanding of the Cannabis industry Positive attitude Strong communication skills Ethical conduct Personal effectiveness/credibility Teamwork Work Environment: This job operates in a professional store environment.</p><p>• The Budtender is responsible for delivering a world class customer experience to each and every customer and patient.</p><p>• Drive repeat business through local grass roots networking and our loyalty program.</p><p>• Passion for and knowledgeable about Cannabis Passion for Cookies Culture Minimum 2 years’ experience with customer service in retail.</p><p>• Position Type and Expected Hours of Work: This is a full or part time position.</p><p>• Job Description: Reports to: GM Purpose Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.</p><p>• Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.</p><p>• Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards</p></div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"country":"United States","address":"Oklahoma City, OK, USA","city":"Oklahoma City","stateProvince":"OK"},"frontendLink":"/job-posting/cookies-retail/budtender/7f161cd21a442af8f26a208a896028a9","title":"Budtender","hash":"7f161cd21a442af8f26a208a896028a9","postingUrl":"https://jobsearcher.com/j/budtender-at-cookies-retail-in-oklahoma-city-ok-X8ldj65"},{"employmentType":"Part-time","postedOn":"4 days ago","description":"<div><p><b>Who We Are</b></p><p>We are a dynamic, supportive, local company that values integrity, transparency, and a genuine desire to help others. Our store is part of the Glass House Group: a seed to sale Cannabis company fully compliant with BCC, State and City regulations.</p><p>We are seeking an experienced Dispatcher to support the delivery team at The Pottery in Mid City LA. The Dispatcher takes responsibility for all delivery activities in conjunction with Store Leadership and assists the Delivery team by working with Store Management to perform daily operational functions.</p><p><b>Core Responsibilities: </b></p><p>· <b>Sales &amp; Profitability</b></p><p>o Help drive store’s profitability by guiding team members to deliver a positive experience by engaging the customer through conversation and service.</p><p>o Exhibits excellent customer service with all Delivery and Store customers in all communication platforms utilized as a delivery dispatcher.</p><p>o Partner with Store Leadership to educate and communicate hourly and daily goals to drive sales.</p><p>o Assists in communication of Delivery and Store Team coverage including breaks and lunches in accordance with business needs, traffic trends and Meal Break Policy.</p><p>o Prioritizes and communicates department insights to direct supervisor.</p><p>· <b>Delivery</b></p><p>o Assists Store, Delivery and Dispatch Leadership to enhance the Store &amp; Delivery environment and efficiently execute all inventory and delivery projects.</p><p>o Assists Store, Delivery and Dispatch Leadership to ensure fast and efficient flow of merchandise to delivery vehicles.</p><p>o Ensure a neat, clean, and organized Store environment.</p><p>o Exhibit a familiarity with current product and trend awareness.</p><p>o Exhibit extensive knowledge of logistics, safety protocols and regulations around Cannabis transportation and delivery.</p><p>o Assists in daily distribution activity and ensure systems are updated to reflect current data and information.</p><p>o Communicates with Delivery customers regarding orders, questions, products, etc.</p><p>o Supports the management of administrative needs of Delivery Drivers, including wage and hour, breaks, time off, payroll approvals, etc.</p><p>o Supports leadership in proactively planning to mitigate any complications due to unexpected changes.</p><p>o Complete reports and administrative work as needed and requested.</p><p>o Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.</p><p>o Assisting with loading and unloading items from vehicles.</p><p>o Providing excellent customer service, by answering questions or handling customer questions and issues.</p><p>· <b>Operations</b></p><p>o Lead the team to perform all delivery level operational procedures accurately and in a timely fashion, in accordance with all company policies and procedures.</p><p>o Support the store’s profitability goals and guide team members to use company reports to react to trends and drive business.</p><p>o Support store goals by training in Loss Prevention awareness and overseeing adherence to Loss Prevention practices.</p><p>o Constantly evaluate current processes to ensure they are streamlined and efficient and provide constructive feedback to direct supervisors.</p><p>o Assist in leading the team in shipping and receiving process and complete shipment turnaround process.</p><p>o Ensure that all operational tasks are completed and support that all backstock areas are clean and organized.</p><p>o Ensure compliance with all BCC, State and City regulations.</p><p>o Ensure compliance with company emergency and safety procedures to protect employees and Customers from accidents and incidents.</p><p>· <b>Communication</b></p><p>o Exhibit strong communication skills, both written and verbal.</p><p>o Possesses excellent communication skills, effectively delegate projects, and follow through.</p><p>o Exhibit consistent professional communication, follow through and problem-solving skills while maintaining a global view of total store operations.</p><p>o Communicates store and company information/directives to the Store and Delivery Team.</p><p>o Actively participates in daily, department and Store meetings.</p><p>o Effectively utilize Communication Binder to ensure that important information reaches the entire team.</p><p>o Willingness to grow as a team member by going beyond assigned department tasks to take on additional responsibilities.</p><p><b>Additional Responsibilities: </b></p><p>· Must be 21+ years old.</p><p>· Qualified candidates should have a minimum of 2-years’ experience in Dispatch in a retail or hospitality environment.</p><p>· Must pass a federal background check via Live scan in certain markets.</p><p>· B.A. preferred, but experience is paramount.</p><p>· Experience working in a highly regulated businesses is desirable.</p><p>· Uses sound judgment when making decisions.</p><p>· Assumes other duties assigned by Supervisor.</p><p>· Exhibits strong leadership skills amongst peers and have confidence communicating at the Store level.</p><p>· Uphold excellent customer service skills and support a service orientated culture.</p><p>· Achieve statistical results (sales, inventory accuracy, shrinkage).</p><p>· Previous retail experience preferred.</p><p>· Previous delivery experience preferred.</p><p>· Previous Cannabis experience preferred.</p><p>· Must be able to work on early mornings, late nights, weekends, and holidays.</p><p><b>Physical Demands: </b></p><p>· While performing the duties of this job the employee is regularly required to see, talk, and hear.</p><p>· While performing the duties of this job the employee is frequently required to stand, walk, use hands or feet, reach with hands and arms, and required to lift a min of 50lbs.</p><p>· This position can require work on early mornings, late nights, weekends, and holidays.</p><p><i>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are a requirement of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.</i></p><p><b>AAP/EEO Statement</b></p><p>Glass House Group/The Pottery provides equal employment opportunity to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.</p><p>Job Type: Part-time</p><p>Pay: $15.00 - $15.25 per hour</p><p>COVID-19 considerations:<br />Masks required. Temperature and symptom checks upon entry to the building. Scheduled disinfecting of high touch surfaces and public spaces.</p><p>Application Question(s):</p><ul><li>Please list the days of the week and hours you can work.</li></ul><p>Experience:</p><ul><li>Dispatch: 1 year (Preferred)</li><li>Cannabis: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Farmacy Santa Ana","logoUrl":"/logos/the-farmacy-sb-888afffb53c84fcad5b1f4599b54ff4b.png"},"location":{"country":"United States","address":"Los Angeles, CA 90019","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/farmacy-santa-ana/dispatcher-retail-delivery/2da82f97335d731a00f4e4b26b1493fe","title":"Dispatcher Retail Delivery","hash":"2da82f97335d731a00f4e4b26b1493fe","postingUrl":"https://www.indeed.com/job/dispatcher-retail-delivery-be0473884135518a"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Job Board</p><p>/</p><p>Customer Service Representative (CSR) - bilingual</p><p>Customer Service Representative (CSR) - bilingual</p><p>Victoria, BC, Canada</p><p>Introduction</p><p>Join our Team! We're passionate about using science to help people. Are you?The people we serve are looking for solutions. They want to improve their everyday lives, become more productive and enjoy the present moment. That's where we come in - and where you do, too.Since 2013, we've established a reputation for using science and innovation to help our customers, and we're proud of our history. Emerald was formed by industry leaders who've dedicated themselves to helping people overcome medical conditions so they can live better lives, and we're always looking for like-minded people to join us in our mission.</p><p>Company</p><p>Emerald Health Therapeutics (EHT) is a Health Canada Licensed Producer of medical and adult-use cannabis and cannabis derivatives. A seed-to-sale enterprise, Emerald has combined core competencies from decades of experience in pharmaceutical innovation with large-scale agriculture and extraction expertise. Our ambition is to be at the forefront of developing products that provide health and wellness benefits from cannabis for purposeful people. Emerald Health Therapeutics (EHT) is publicly traded on the TSXV (EMH) and the OTCQX (EMHTF). We offer competitive salaries, employer-paid health benefits including acupuncture, naturopathic care and massage; and flexible work hours.</p><p>Position</p><p>Reporting to the Client Services Manager, the Client Service Representative is our first line of communication with our clients including patients, caregivers and physicians. The CSR provides patient care support by analyzing and verifying the accuracy of patient registration and order information in a timely manner and initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of patient satisfaction is maintained.</p><p><b>Core Responsibilities:</b></p><p>• Responding to client inquires by telephone, e-mail and through on-line registration system</p><p>• Receives, processes and verifies the accuracy of patient registration information</p><p>• Process client orders and sales transactions</p><p>• Provides information about products and makes recommendations based on patient need and accurately places orders</p><p>• Initiates required action for response to patient service requests including maintaining patient files and communicating information to the appropriate personnel/departments</p><p>• Collect feedback based on patient follow-up calls</p><p>• Develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the patient care department as a whole</p><p>• Manage databases and extract data for reporting</p><p>Required Skills</p><p>• Being Bilingual is important for this role</p><p>• Client service or direct marketing experience is important for this role</p><p>• Call center experience an asset</p><p>• Being friendly, compassionate and caring</p><p>• The ability to take initiative and provide solution-based communication</p><p>• Skillful at conveying information and ideas concisely and correcting issues promptly and professionally</p><p>• Excellent problem-solving skills &amp; ability to work under pressure</p><p>• Proven ability with Microsoft OfficeStrong time management and prioritization skills with ability to multi-task and manage competing priorities</p><p>• Thorough understanding of Health Canada's Marihuana for Medical Purposes Regulations (MMPR) as it pertains to patient care</p><p>• Must have the ability to obtain A/RPIC status as per Health Canada's Access to Cannabis for Medical Purposes Regulation</p><p>• Knowledge of cannabis is an asset</p><p>• A diploma in Business Administration would be an asset</p><p>Physical Requirements ·</p><p>• Ability to sit at a desk for extended periods</p></div>","company":{"website":"emeraldhealth.ca","companyType":"Public/Established","name":"Emerald Health Therapeutics, Inc.","logoUrl":"/logos/emerald-health-therapeutics-89272ff69a8a802906d57a1b8ed8a9fa.png"},"location":{"country":"Canada","address":"Victoria, BC","city":"Victoria","stateProvince":"BC"},"frontendLink":"/job-posting/emerald-health-therapeutics-inc/customer-service-representative-csr-bilingual/081733cdb1f711a5937117869e0eabf3","title":"Customer Service Representative (CSR) - bilingual","hash":"081733cdb1f711a5937117869e0eabf3","postingUrl":"https://en-ca.whatjobs.com/job-for-Customer-Service-Representative-CSR-bilingual-in-Victoria-coop8984811"},{"employmentType":"Full-time, Part-time, Casual","postedOn":"4 days ago","description":"<div><p>CANNABIS NB</p><p>Customer Experience Representative</p><p>Rothesay, New Brunswick</p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p>If this describes you, we’d love to hear from you:</p><ul><li>Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</li><li>Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</li><li>Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</li><li>Deep understanding of the commitment to social responsibility</li><li>19 years of age or older</li><li>Able to work a flexible schedule including days, evenings, and weekends.</li><li>Any post-secondary education, an asset</li><li>Ability to speak in both official languages at an intermediate level or higher, an asset</li></ul><p>What we offer?</p><ul><li>$19.87 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</li><li>No guaranteed minimum hours.</li><li>Ability to apply internally for vacant full-time or part time positions</li></ul><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments.</p><p>Offers of employment will be dependent on a background screening resulting in an outcome acceptable to CANNABIS NB.</p><p>We thank all candidates for their interest; but, only those under consideration, will be contacted.</p><p>All applicant communication will be completed through the candidate’s email as indicated with this application. Applicants will receive an automatic email notification upon submission detailing that the application has been received. All further email communications during the application process will be sent via email throughout the selection process.</p><p>Note: Subject to the response to this advertisement, the education and experience requirements may be adjusted. We thank all candidates for their interest, however, only those under consideration will be contacted. For more information about CNB, please visit https://www.cannabis-nb.com</p><p>---------------------------------------------------------</p><p>CANNABIS NB</p><p>Représentant en expérience client de détail</p><p>Rothesay, Nouveau-Brunswick</p><p>CANNABIS NB en assurant le rôle de détaillant au Nouveau-Brunswick, nous devons fournir, de manière responsable, des produits du cannabis aux clients dans la province.</p><p>Notre objectif consiste à assurer une expérience client de calibre international qui se fonde sur des informations fiables, une offre sûre de produits de qualité supérieure et sur une équipe engagée et ayant une formation approfondie. Notre mandat est d’assurer l’éducation et la protection du public, et nous tous, à CANNABIS NB, nous nous engageons à le respecter.</p><p>Si vous êtes enthousiaste à l’idée de travailler au sein d’une nouvelle industrie en pleine évolution et de faire partie d’une équipe qui développera une expérience client responsable et positive à chaque point de contact, nous avons besoin de vous.</p><p>Le poste : Nos associés responsables en expérience client de détail travaillent de façon autonome et en équipe afin de déterminer les préférences des clients. Selon les discussions, ils fournissent des renseignements détaillés sur une gamme de produits, tout en faisant la promotion d’une consommation responsable. Les associés transmettent aux clients les renseignements qui auront une incidence positive sur leurs décisions d’achat, et ce, d’une façon précise et convaincante. Les membres de l’équipe utiliseront les nombreuses occasions d’apprentissage pour approfondir leurs connaissances des produits et services afin de mieux servir les clients.</p><p>Si vous correspondez à cette description, nous aimerions en savoir davantage sur vous :</p><ul><li>Faire preuve de curiosité, apprendre rapidement, faire preuve d’innovation et adopter une attitude positive à l’égard changement.</li><li>Être axé sur le client, faire preuve d’écoute, tenir compte du point de vue du client et communiquer de façon à établir des liens.</li><li>Faire preuve d’engagement et d’initiative en collaborant avec les autres pour atteindre les objectifs du groupe.</li><li>Posséder une compréhension approfondie de la mobilisation à l’égard de la responsabilité sociale.</li><li>Être âgé de 19 ans ou plus.</li><li>Être capable de travailler selon des horaires flexibles, dont le jour, le soir et la fin de semaine.</li><li>Détenir un diplôme d’études postsecondaires, un atout.</li><li>Être en mesure de communiquer à l’oral dans les deux langues officielles à un niveau intermédiaire ou supérieur constitue un atout.</li></ul><p>Ce que nous offrons?</p><ul><li>Un taux horaire de 19,87 $ (comprenant des indemnités de vacances de 4 % et une prime de jour férié de 4 %).</li><li>Pas de minimum d’heures garanties.</li><li>La possibilité de postuler, à l’interne, à des postes vacants à temps plein ou temps partiel.</li></ul><p>Comment puis-je soumettre ma candidature? Les candidats qualifiés peuvent envoyer leur curriculum vitæ et une lettre de présentation au moyen de notre système de candidature en ligne.</p><p>Les personnes dont la candidature est prise en considération pour ce poste feront l’objet d’un processus de sélection reposant sur les compétences et devront participer à diverses évaluations de sélection.</p><p>Les offres d’emploi dépendent de l’examen des antécédents qui se traduit par un résultat acceptable pour CANNABIS NB.</p><p>Nous remercions tous les candidats de leur intérêt; toutefois, nous communiquerons seulement avec ceux retenus.</p><p>Tous les messages aux candidats seront remplis en fonction du courriel du candidat, tel qu’indiqué dans la présente demande de candidature. Les candidats recevront un avis automatique par courriel après soumission d’une demande précisant en détail que la candidature a été reçue. Tous les messages par courriel ultérieurs pendant le processus de candidature seront envoyés par courriel tout au long du processus de sélection.</p><p>Remarque : En fonction des candidatures déposées relativement à cette offre, les exigences en matière de formation et d’expérience peuvent être revues. Nous remercions tous les candidats de leur intérêt; toutefois, nous communiquerons seulement avec ceux retenus. Pour obtenir de plus amples renseignements sur CNB, visitez le site https://www.cannabis-nb.com/ .</p><p>Job Types: Full-time, Part-time, Casual</p><p>Salary: $19.87 per hour</p><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Application question(s):</p><ul><li>We are only accepting applications via https://bit.ly/3m1Ka7H. Please submit your resume there for consideration.</li></ul><p>Nous n’acceptons les demandes que par l’intermédiaire de https://bit.ly/3m1Ka7H. Veuillez y soumettre votre curriculum vitæ aux fins d’examen.</p><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>Sales: 1 year (preferred)</li></ul></div>","company":{"name":"Cannabis New Brunswick"},"location":{"country":"Canada","address":"Rothesay, NB","city":"Rothesay","stateProvince":"NB"},"frontendLink":"/job-posting/cannabis-new-brunswick/occasional-customer-experience-representative/1ec4498637718703455745af3fe597ef","title":"Occasional Customer Experience Representative","hash":"1ec4498637718703455745af3fe597ef","postingUrl":"https://ca.indeed.com/job/occasional-customer-experience-representative-4e36ed3c6768c088"},{"postedOn":"5 days ago","description":"<div><div><div>The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</div><div></div><div><br />To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</div><div><p><b>Customer Service Representative Job Duties</b></p><div><ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li><li>Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</li><li>Ability to handle fast paced environment while providing superior customer service.</li></ul></div></div><div><p><b>Requirements</b></p><div><ul><li>High School Diploma or equivalent</li><li>Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</li><li>Excellent customer service skills</li><li>Knowledge and adherence to the policies, procedures and goals of the Lotus Way</li><li>Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul></div></div><div><p><b>Skills</b></p><div><ul><li>Strong inter-personal and communication skills</li><li>Strong attention to detail a must</li><li>Organizational Skills</li><li>Networking Savvy</li><li>Understanding of what makes an event “successful”</li><li>Creative flair for effective design and development of an event</li><li>Dedication to Customer Service</li><li>Motivation for Sales</li></ul></div></div><div><p><b>Schedule</b></p><div><ul><li>Monday to Friday</li><li>Weekends required</li><li>Holidays required</li><li>Day shift</li><li>Night shift</li><li>8 hour shift</li></ul></div></div><div><p><b>Pay &amp; Compensation</b></p><div><ul><li>Hourly pay</li></ul><br /><div></div><div><b>Additional Compensation:</b></div><ul><li>Bonuses</li><li>Store Discounts</li></ul></div></div><div><p><b>Benefits</b></p><div><ul><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Flexible schedule</li></ul></div></div></div><br /><div><h2><b>Purple Lotus (NWHS Co, INC.) - San Jose</b></h2><p>752 Commercial St, San Jose, CA 95112</p></div><p></p></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/efdfe20bf9a497eabfde20c632f64062","title":"Call Center Representative","hash":"efdfe20bf9a497eabfde20c632f64062","postingUrl":"https://www.indeed.com/job/call-center-representative-c8dff2ee1a56b9fd"},{"employmentType":"Part-time, Casual, Permanent","postedOn":"7 days ago","description":"<div><p>Doctor Love and Hemp City Mission is now hiring a part time customer service representative to join our already fantastic team.</p><p>The company has been in business for 20 years. The owners of the company are amazing people to work for. We sell adult toys and novelties along with a wide assortment of products for smoking your legal herb.</p><p>We are specifically looking for someone who is ok with working evenings and weekends with the possibility of some day shifts and cover shifts when needed. Applicants must be able to take direction and work independently to accomplish the managers goals set out daily. The shifts will be 3 to 4 a week with the possibility of call ins.</p><p>Our hours of operation are 10am-10pm 7 days a week.</p><p>We have a lot of work daily that needs to be completed to keep out shelves fully stocked and to maintain the cleanliness of the store to protect everyone.</p><p>We have a specific Covid-19 cleaning schedules to keep all staff and customers safe during this time. We also provide gloves, masks, and hand sanitizer for customers and staff.</p><p>Applicant must have retail and customer service experience. They also must be capable of counting and handling cash and using a Debit/Credit card machine.</p><p>There are sales incentive bonuses and we do offer a discount in the store for employees when they have passed their probation period.</p><p>Must be 19+ to apply.</p><p>Job Types: Part-time, Casual, Permanent</p><p>Salary: From $14.60 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekends</li></ul><p>Experience:</p><ul><li>sales: 2 years (preferred)</li><li>customer service: 2 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Mission, BC","city":"Mission","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/d41284fc180cc913f43f5a12853f7ff0","title":"Customer Service Representative","hash":"d41284fc180cc913f43f5a12853f7ff0","postingUrl":"https://ca.indeed.com/job/customer-service-representative-de56f8a89ac8fff2"},{"employmentType":"Part-time, Casual, Permanent","postedOn":"7 days ago","description":"<div><p>Doctor Love and Hemp City Prince George is now hiring a part time customer service representative to join our already fantastic team.</p><p>The company has been in business for 20 years. The owners of the company are amazing people to work for. We sell adult toys and novelties along with a wide assortment of products for smoking your legal herb.</p><p>We are specifically looking for someone who is OK with working mornings 3 times a week with the possibility of cover shifts when needed. Applicants must be able to take direction and work independently to accomplish the managers goals set out daily.</p><p>Our hours of operation are 10am-10pm 7 days a week. The store can get busy with customers, so we are hiring to help so that the staff do not get to overwhelmed.</p><p>We have a lot of work daily that needs to be completed to keep out shelves fully stocked and to maintain the cleanliness of the store to protect everyone.</p><p>We have a specific Covid-19 cleaning schedules to keep all staff and customers safe during this time. We also provide gloves, masks, and hand sanitizer for customers and staff.</p><p>Applicant must have retail and customer service experience. They also must be capable of counting and handling cash and using a Debit/Credit card machine.</p><p>There are sales incentive bonuses and we do offer a discount in the store for employees when they have passed their probation period.</p><p>Applicant must be 19+ to apply with 2 job references and 1 personal reference.</p><p>Job Types: Part-time, Casual, Permanent</p><p>Salary: From $14.60 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekends</li></ul><p>Experience:</p><ul><li>sales: 2 years (preferred)</li><li>customer service: 2 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Prince George, BC","city":"Prince George","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/b6585b03bef88997f344f53a1bf5ce30","title":"Customer Service Representative","hash":"b6585b03bef88997f344f53a1bf5ce30","postingUrl":"https://ca.indeed.com/job/customer-service-representative-6812facba179ea2c"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p><b>Job Description:</b></p><p>Irie Care Delivery is hiring for Cannabis Delivery Specialist in Location - Oakland in Oakland</p><p>The Irie Experience is Curated cannabis products vetted by pros, five star service and same day delivery. Join the Irie Care family and learn how to enjoy life a little bit more with…</p><p>bigjakejobs.com is the leading provider of job search services and finds the best Cannabis Delivery Specialist in Location - Oakland in Oakland, CA and provides a thoughtful process along the way. JOB ID: 052b490623b44d30e6b7b5e5bb944619</p></div>","company":{"companyType":"Private/Growth","name":"Irie Care Delivery","logoUrl":"/logos/budcom-3a54388df3a61de4f4d1e18775219b1b.png"},"location":{"country":"United States","address":"Oakland, CA, USA (+1 other)","city":"Oakland","stateProvince":"CA"},"frontendLink":"/job-posting/irie-care-delivery/cannabis-delivery-specialist-in-location-oakland/f96e5ad0987f872c6d364516cacc7fcc","title":"Cannabis Delivery Specialist in Location - Oakland","hash":"f96e5ad0987f872c6d364516cacc7fcc","postingUrl":"https://www.bigjakejobs.com/job/detail/Cannabis%20Delivery%20Specialist%20in%20Location%20-%20Oakland/052b490623b44d30e6b7b5e5bb944619"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p><b>Job Description:</b></p><p>Irie Care Delivery is hiring for Cannabis Delivery Specialist in Location - Hayward in Hayward</p><p>The Irie Experience is Curated cannabis products vetted by pros, five star service and same day delivery. Join the Irie Care family and learn how to enjoy life a little bit more with…</p><p>bigjakejobs.com is the leading provider of job search services and finds the best Cannabis Delivery Specialist in Location - Hayward in Hayward, CA and provides a thoughtful process along the way. JOB ID: 3e8c0188690f6e49a2a25abbe0ce317a</p></div>","company":{"companyType":"Private/Growth","name":"Irie Care Delivery","logoUrl":"/logos/budcom-3a54388df3a61de4f4d1e18775219b1b.png"},"location":{"country":"United States","address":"Hayward, CA, USA (+1 other)","city":"Hayward","stateProvince":"CA"},"frontendLink":"/job-posting/irie-care-delivery/cannabis-delivery-specialist-in-location-hayward/1e6029083fdbd3a26dbfc449088f64cb","title":"Cannabis Delivery Specialist in Location - Hayward","hash":"1e6029083fdbd3a26dbfc449088f64cb","postingUrl":"https://www.bigjakejobs.com/job/detail/Cannabis%20Delivery%20Specialist%20in%20Location%20-%20Hayward/3e8c0188690f6e49a2a25abbe0ce317a"},{"employmentType":"","postedOn":"3 days ago","description":"<div><p><b>Position Description: </b></p><p>We are looking for a dynamic Customer Service Specialist who will be our first point of contact with members/customers of Juva Delivery. Responsible for ensuring customers receive outstanding service with every point of contact as well as organizing daily transportation activities amongst the team to ensure service and delivery goals are achieved on time. We are looking for a hard-working, self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. To be successful, you need to be an expert multi-tasker &amp; organizer.</p><p><b>Job Location: Redwood City, CA</b> - Local Candidates Strongly Preferred!</p><p><b>Reports to: </b> General Manager, Delivery</p><p><b>RESPONSIBILITIES</b>:</p><ul><li>Communicate with customers in a welcoming and friendly manner.</li><li>Set-up and process customer orders; handle all customer call-ins and update customers on expected delivery/service times (ETA's).</li><li>As required, provide customer assistance in choosing products and navigating the checkout and delivery process.</li><li>Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.</li><li>Efficiently and logically assign orders to drivers based on local geography, traffic patterns, and time constraints.</li><li>Communicate information and instructions to drivers (schedules, route changes, road conditions, accidents, emergencies, etc.) informing them of a variety of situations that may impact their scheduled services or deliveries.</li><li>Review driver manifests at the end of day to ensure that pencil notes have been documented and all service information captured.</li><li>Ensure compliance with BCC and local jurisdiction as it relates to reporting and METRC.</li></ul><p><b>QUALIFICATIONS: </b></p><ul><li>Personal knowledge of various cannabis products (required).</li><li>Previous dispatch experience (required).</li><li>Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).</li><li>Strong geospatial skills and CA geography knowledge.</li><li>The ability to make rapid decisions in a high-pressure environment.</li><li>Excellent communication, social and organization skills.</li><li>Ability to adhere to the highest customer service standards at all times.</li><li>Strong problem solving, customer service, and interpersonal skills.</li><li>High expectations for success - good enough never is!</li><li>Ability to perceive and meet the needs of customers.</li></ul><p><b>Education / Experience / Other: </b></p><ul><li>Previous Dispatch experience preferred.</li><li>High school diploma/GED and one to three years related experience/training (or equivalent combination of education and experience).</li><li>Retail and/or customer service experience.</li><li>Must successfully complete a criminal record check, Live-Scan and FBI Fingerprints required.</li><li>Must be a minimum of 21 years of age.</li></ul><p><b>Typical Physical Demands: </b></p><ul><li>Work may require prolonged sitting/standing, some bending, stooping and stretching.</li><li>Requires normal range of hearing.</li><li>Requires healthy vision (aided or unaided).</li><li>Requires lifting up to 50 pounds.</li></ul><p><b>Job Type: </b> Part-time / full-time opportunity</p><p><b>Compensation: </b>$20 - $22 per hour (DOE); plus benefits (health, dental, vision &amp; flexible benefits) after 90-day trial period.</p><p><i>Juva is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, citizenship status, religion, creed, age, physical or mental disability, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression.</i></p><p>Job Types: Full-time, Part-time</p><p>Pay: $20.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekends</li></ul><p>Application Question(s):</p><ul><li>Why do you want to work for Juva?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Juva Life","logoUrl":"/logos/juva-life-a3630223bdeb31f0503058bb89711b43.jpeg"},"location":{"country":"United States","address":"Redwood City, CA 94062","city":"Redwood City","stateProvince":"CA"},"frontendLink":"/job-posting/juva-life/cannabis-customer-service-dispatch/321f599f39984f52ad0741fe146b82f5","title":"Cannabis Customer Service/Dispatch","hash":"321f599f39984f52ad0741fe146b82f5","postingUrl":"https://www.indeed.com/job/cannabis-customer-servicedispatch-4c88bcd0a0550e27"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>JOB DESCRIPTION</b></p><p>We are setting the industry standard to influence and inspire through our innovative methods. We merge together cannabis culture with cutting-edge technology to deliver the best possible customer and employee experience(s).</p><p>The company operates a fully integrated cannabis business with a footprint that covers the entire breadth of the state of California; the world's largest cannabis market. We control our supply chain from cultivation to retail, which enables us to deliver clean and tested cannabis products at unmatched prices.</p><p>Our mission is to provide the one-stop-shop cannabis experience by offering exceptional customer experience service and diversified products. We strive to build long-term customer loyalty.</p><p><b>POSITION</b></p><p>The ideal candidate is someone who likes to work with a wide variety of people, can multi-task and move quickly from one issue to another, is detail-oriented, and who thrives in a dynamic environment. We currently have an opening in the IT department for a Full-Time Level II Help Desk / Desktop Support Technician. The qualified candidate will provide high-quality desktop / technical support to users for business-critical functions.</p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Provide end-user support by resolving technology problems.</li></ul><ul><li>Monitor and track Help Desk requests and respond efficiently to tickets.</li></ul><ul><li>Maintain a high level of response to all queries by all users.</li></ul><ul><li>Log all help desk interactions.</li></ul><ul><li>Installation &amp; maintenance of desktops, laptops, printers, scanners, &amp; other peripherals.</li></ul><ul><li>Maintenance of hardware/software inventory.</li></ul><ul><li>Maintenance of AV software.</li></ul><ul><li>Order and maintain inventory of computer supplies.</li></ul><ul><li>Monitor spam filters.</li></ul><ul><li>Troubleshoot computer hardware, software, or network issues.</li></ul><ul><li>Troubleshoot and support business applications.</li></ul><ul><li>Aid monitoring, response, and intervention for IT-related security incidents and violations, and site outages.</li></ul><ul><li>Other duties as assigned.</li></ul><ul><li>Perform implementation of system upgrades.</li></ul><ul><li>Perform break-fix for onsite systems, as necessary.</li><li>JAMF MDM Management</li></ul><p><b>QUALIFICATIONS</b></p><ul><li>5 or more years relevant experience in IT</li></ul><ul><li>2 or more years relevant experience specifically in Server and Network management</li></ul><ul><li>Ability to troubleshoot and assist with hardware, software, and network problems in person and remote.</li></ul><ul><li>Demonstrated positive communication and teamwork skills. Have the ability to multitask and prioritize.</li></ul><ul><li>Strong initiative and the ability to work successfully in an environment with minimal direction.</li></ul><ul><li>Ability and interest to function effectively as a team player.</li></ul><p><b>PREFERRED SKILLS/KNOWLEDGE</b></p><ul><li>Cisco IOS</li></ul><ul><li>Mac Os</li><li>Meraki</li><li>Unifi</li><li>AWS</li></ul><ul><li>Windows 10</li></ul><ul><li>Active Directory</li></ul><ul><li>Group Policy</li></ul><ul><li>G-Suite</li></ul><ul><li>Azure AD</li></ul><ul><li>Office 365</li></ul><ul><li>Service Desk Ops</li></ul><ul><li>Windows/Macos</li></ul><ul><li>Batch Files</li></ul><ul><li>Powershell</li></ul><p><b>CERTIFICATIONS A PLUS</b></p><ul><li>ITIL/ITSM</li></ul><ul><li>COMPTIA, Network+, SYC+</li><li>CISCO</li><li>CCNA</li></ul><p><b>KEY ATTRIBUTES FOR SUCCESS</b></p><ul><li>A resilient and entrepreneurial spirit with a growth mindset</li></ul><ul><li>A true team player willing to roll up your sleeves and do what needs to be done to succeed</li></ul><ul><li>Ability to work autonomously and take ownership</li></ul><ul><li>Able to create, maintain and build professional relationships and rapport</li></ul><ul><li>Have a strong desire to grow professionally and personally</li></ul><ul><li>Have a sound knowledge of market trends</li></ul><ul><li>Flexibility - this role will be ever-changing</li></ul><p><b>GENERAL BENEFITS</b></p><ul><li>Competitive health care benefit program</li></ul><ul><li>Coaching and support for personal development</li></ul><ul><li>Opportunities for career growth as we are in high growth mode</li></ul><p><b>PHYSICAL DEMANDS</b></p><p>The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.</p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul><ul><li>Must be able to lift 50 pounds at times.</li></ul><ul><li>Be able to stand for prolonged periods of time, bend, kneel, squat, and twist</li></ul><p><b>TRAVEL</b></p><ul><li>Must be able to travel locally 25% of the time</li></ul><p><b>SALARY</b></p><ul><li>DOE</li></ul><p>Due to Covid-19, we are doing everything we can to keep our team and customers safe. This means individual offices or widely spaced workstations. We also provide extra masks, shields, hand sanitizer, and gloves as needed. We are an essential business and we require our team to work in the office.</p><p><i>We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p><p><i>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i><br />*</p><p>Job Type: Full-time</p><p>Pay: From $0.01 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Ability to Commute/Relocate:</p><ul><li>Los Angeles, CA 90012 (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Are you 21 years of age or older? (Cannabis regulations require us to ask)</li><li>What are your salary requirements?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Help Desk Support: 5 years (Preferred)</li><li>Server/Network Management: 2 years (Preferred)</li><li>Mac OS: 2 years (Preferred)</li></ul><p>Willingness To Travel:</p><ul><li>50% (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Shryne Group, Inc./STIIIZY","logoUrl":"/logos/shryne-group-d3e22722de9473b240e3320b8af02269.jpeg"},"location":{"country":"United States","address":"Los Angeles, CA 90012","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/shryne-group-inc-stiiizy/help-desk-support-ii/eed442a92a77f0ba7e2ddb6f2ac65cc8","title":"Help Desk Support II","hash":"eed442a92a77f0ba7e2ddb6f2ac65cc8","postingUrl":"https://www.indeed.com/job/help-desk-support-ii-0ed760077502d146"},{"postedOn":"3 days ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.<br /></li></ul></div></div><p></p><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Hawkins, TX 75765","city":"Hawkins","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/b0e6dc44636af8f2f3e6c19c9800ef57","title":"Fuel Center Cashier","hash":"b0e6dc44636af8f2f3e6c19c9800ef57","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-4fb6b77e9454d5f2"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>About Us</p><p>Connected is one of the largest and fastest growing vertically integrated cannabis companies in California; according to the BDS, we are currently number one in flower sales in the state of California. We take pride in cultivating high end, designer strains that are lightyears ahead of anyone else in the industry.</p><p>The connected brand was launched in 2018 with the mission to revolutionize the cannabis experience. We currently have 300+ employees across ten locations and we are in a high growth phase expanding rapidly. If you are interested in joining a world class team and working in an exciting new industry with a leader in genetics, innovation, career opportunities and growing practices, we encourage you to apply!</p><p><b>What You Will Do</b></p><p>• Greet all patients with a positive and warm welcome</p><p>• Operate front desk computer, check in patients, update patient files</p><p>• Process paperwork for new patients, data entry</p><p>• Provide all new patients with a brief explanation of services</p><p>• Strong computer skills with office programs</p><p>• Knowledge Word, Excel, PowerPoint, Email</p><p>• Keep all online/paper menus current with daily offerings</p><p>• Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance</p><p>• Communicate effectively with management and coworkers concerning business issues and opportunities</p><p>• Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment</p><p>• Support the Store Management team in driving and maximizing store sales, controlling and minimizing shrink to achieve store goals</p><p>What We Are Looking For</p><p>• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments</p><p>• Clearly conveys ideas and concepts. Demonstrates active listening skills</p><p>• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback</p><p>• Contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed</p><p>• Treats other with respect; works with integrity and principles; upholds organizational values</p><p>• Must be 21+ years old</p><p>• Work a schedule reflective of availability established at the time of hire, with the ability to increase/decrease hours based on business needs which may include weekends and/or holidays.</p><p>• must be available to work Friday, Saturday and Sunday</p><p>• flexibility to be scheduled within 24-48 hours notice</p><p>• Shift times vary between the hours of 8am - 9:30pm</p><p>• Must be able to lift up to a maximum of 50 lbs. and work in a moderately loud environment</p><p>• Why Connected?</p><p>• Competitive Pay and Stock Options</p><p>• 401 (k), Medical, Dental, Vision, Employee Assistance Program</p><p>• PTO, Flexible Schedules, Work-Life Balance</p><p>• Career Growth and Internal Advancement Opportunities</p><p>• Chance to work in an exciting new start-up industry with awesome people</p></div>","company":{"companyType":"Private/Established","name":"Connected Cannabis Co.","logoUrl":"/logos/connected-cannabis-co-81627127c301c8f69a3b8a48a73fc8a5.jpeg"},"location":{"country":"United States","address":"Stratford, CA, USA","city":"Stratford","stateProvince":"CA"},"frontendLink":"/job-posting/connected-cannabis-co/front-desk-associate/f22b049abb4fbd1dfc35be066579ccf9","title":"Front Desk Associate","hash":"f22b049abb4fbd1dfc35be066579ccf9","postingUrl":"https://www.linkedin.com/jobs/view/front-desk-associate-at-connected-cannabis-co-2550229404"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>We are seeking outgoing and passionate people who work well in a team. Budtenders, as we call cashiers in the industry, are considered experts on cannabis and infused products and their effects. They are tasked with providing exceptional customer service by guiding customers through the selection process. Budtenders must stay current on marijuana industry trends by staying informed through self-education. They keep the workplace clean, organized, and help keep products stocked. Budtenders should be courteous and attentive to customers while they scan and count items and collect payments. They should be skilled multitaskers with solid math skills. The basic duties of a budtender also require a high level of efficiency and accuracy.</p><p>RESPONSIBILITIES:</p><p>- Welcoming customers, answering their questions, showing items, and providing advice or recommendations<br />- Accepting payments, ensuring all prices and quantities are accurate, and providing a receipt to every customer<br />- Bagging or wrapping fragile purchases to ensure safe transport<br />- Answering phones and providing exceptional customer service giving customer’s product direction over the phone<br />- Following all store policy’s regarding discounts and loyalty points</p><p>ABILITY REQUIREMENTS:</p><p>- Regular and punctual attendance and must be able to work nights, weekends, and holidays<br />- Accurate cash accounting skills and end of day balancing<br />- Helpful, courteous approach to resolving complaints with exceptional communication skills<br />- Ability to verify age by checking various forms of identification including foreign passports and foreign IDs<br />- Ability to maintain a clean and organized workspace<br />- Ability to maintain personal hygiene and meet all dress code requirements<br />- Basic math skills and the ability to read English<br />- Must possess the ability to read and follow directions and policies<br />- Ability to stand, walk, lift heavy items (up to 35 pounds)<br />- Work for up to a 9-hour shift (with breaks) standing on feet, in a fast-paced environment</p><p>QUALIFICATIONS AND EDUCATION REQUIREMENTS:</p><p>One-year of experience in retail sales, or bar tending/serving, required. As well as a solid foundation of cannabis knowledge. The ability to interpret customers' needs and wants and translate that into the best product for them. In this role, individuals will need excellent customer service skills, as they will be dealing with the public.</p><p>PREFERRED SKILLS/CERTIFICATIONS:</p><p>High school diploma or equivalent preferred. Superior knowledge of cannabis strains, cannabinoids, terpenes, and their effect on the human body. Washington State medical marijuana consultant license.</p><p>Job Type: Full-time</p><p>Pay: $13.69 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekends</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />Masks are required in our workplace. We also have sneeze guards installed at every register and social distancing is required in our wait line.</p><p>Application Question(s):</p><ul><li>Are you at least 21 years of age?</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li></ul><p>Shift Availability:</p><ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Clear Choice Cannabis"},"location":{"country":"United States","address":"Bremerton, WA 98311","city":"Bremerton","stateProvince":"WA"},"frontendLink":"/job-posting/clear-choice-cannabis/cashier-retail-customer-service/1c71c2ad9ac42008a8992df46ce8d510","title":"Cashier / Retail Customer Service","hash":"1c71c2ad9ac42008a8992df46ce8d510","postingUrl":"https://www.indeed.com/job/cashier-retail-customer-service-c8a44444ec15db05"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Receptionist will provide excellent customer service and knowledgeable information on cannabis products to patients and customers. This position must maintain a confident and friendly demeanor in high stress situations.<br /><b>Essential Responsibilities: </b><br />Provides general office support with a variety of clerical activities and related tasks.<br />Responsible for answering incoming calls, directing calls to appropriate staff, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.<br />Maintains accurate records of patient’s identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.<br />Ensures that all visitors coming into the store have signed the applicable visitor log.<br />Maintain an organized environment and facility appearance.<br />Routes media calls to the General Manager immediately (do not comment unless authorized to do so).<br />Assist managers with research, communications, or any other assigned projects/task.<br />Comply with Essence's current policies and procedures and applicable state and local laws.<br />Customer Service and Record-Keeping:<br />Welcomes patients and caregivers as they enter the facility. Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.<br />Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the POS system and with the State’s system when implemented.<br />Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.<br />Records and collaborates with the dispensary and transportation staff about telephonic orders to ensure accurate order information and timeliness of delivery.<br />Responds to and resolves patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.<br />Answers telephone and directs the caller to the appropriate staff person and take messages.<br />Maintains organization of desk space and waiting room through daily upkeep and light cleaning.<br /><b>Documentation: </b><br />Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Maryland.<br />Maintains patient database through entering new patients and qualifying out-of- state patients, adding or removing membership, updating changes in information, scheduling appointments and updating patient registration status.<br />Maintains caregiver paperwork in accordance with the State of Maryland; maintain tracking in system and communicating changes to caregivers.<br />Communicates with dispensary staff to update online and physical menus as needed.<br />Coordinates with the dispensary manager for office supplies as needed.<br />Responsible for outgoing and incoming mail distribution and ensuring post office box is collected weekly.<br />A minimum of one (1) year clerical or receptionist experience is required. Ideal candidates will have worked directly in a high volume office or retail setting.<br />Basic understanding of cannabis products, different strains and medical benefits of cannabis use is required.<br />Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment.<br />Proven ability to accurately record data.<br />Ability to answer a multi-phone line system.<br />Strong attention to detail with ability to work in a fast paced, high-stress environment.<br />High integrity and honesty.<br />Proficiency in windows-based software and internet navigation.<br />Ability to stand, reach, bend, and crouch repetitively, over an extended period of time.<br />Ability to work in ever changing physical conditions.<br />Ability to work independently with little to no supervisor or as part of a team is required.<br />Ability to work day, swing, late-night, weekend, and holiday shifts as scheduled.<br />Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.<br />Must be 21 years of age or older.<br />Previous experience working in a cannabis retail setting and knowledge of marijuana policies/laws is a plus.<br />Green Leaf (gLeaf) is a multi-state, vertically integrated operation, leading the cannabis industry in the production and sales of high quality medicine. We currently have an exciting opportunity for a talented and passionate Front Desk Receptionist to join our team.<br />Receptionists must be discreet, professional, tidy in appearance, and able to clearly communicate with patients. In addition, the position requires exceptional customer service skills, attention to detail and the ability to abide by policies, procedures and operational guidelines.</p><p>Location: 808 Hungerford Drive, Rockville, MD 20850</p><p>Job Type: Full-time</p></div>","company":{"companyType":"Private/Established","name":"Green Leaf Management LLC","logoUrl":"/logos/green-leaf-management-llc-7845117fd80cad44cd0c10a5c7519ee3.jpeg"},"location":{"country":"United States","address":"Rockville, MD 20850","city":"Rockville","stateProvince":"MD"},"frontendLink":"/job-posting/green-leaf-management-llc/front-desk-receptionist/04f3487427ad704164af0f95feacd277","title":"Front Desk Receptionist","hash":"04f3487427ad704164af0f95feacd277","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-367b441a9ef07555"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"7 days ago","description":"<div><p><b>Hive Canna is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your Security Verification and Selling It Right Certificate through BC Services ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification and Selling it Right Certificate via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><ul><li><b>Extended Health and Dental benefits for eligible employees.</b></li><li><b>Cannabis Certificates reimbursed after your 3 month probation period.</b></li><li><b>Ongoing training for eligible employees through the Cannareps Cannabis Sommelier course</b>.</li></ul><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Hive Cannabis"},"location":{"country":"Canada","address":"Quesnel, BC","city":"Quesnel","stateProvince":"BC"},"frontendLink":"/job-posting/hive-cannabis/customer-service-representative/ae7d28dc28f49380831fc810f143aa07","title":"Customer Service Representative","hash":"ae7d28dc28f49380831fc810f143aa07","postingUrl":"https://ca.indeed.com/job/customer-service-representative-c9fa73a5dba7dc9a"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Enerhealth Botanicals is a growing health food and dietary supplement company founded in 2005. We manufacture and sell products that promote a holistic health approach including herbal supplements, hemp extracts and superfoods.</p><p>Enerhealth is seeking a Customer Service Specialist to join our team!</p><p>Job Responsibilities:</p><p>· Answer emails and calls from customers.</p><p>· Educate customers on products and assist with their purchasing decisions.</p><p>· Place new orders accurately.</p><p>· Provide customer care in solving problems, answering questions.</p><p>· Continuous on the job education of our products.</p><p>· Effective communication with other departments.</p><p>· Other duties as assigned.</p><p>Qualifications:</p><p>· Enjoys helping and interacting with other people; always friendly and courteous.</p><p>· Pleasant and upbeat professional, positive demeanor.</p><p>· Possesses critical thinking and issue resolving skills.</p><p>· Sales oriented.</p><p>· Flexible to changing duties with work demands.</p><p>· Ability to multi-task, work under pressure and meet deadlines.</p><p>· Detailed and organized.</p><p>· Familiar with Photoshop helpful.</p><p>Requirements:</p><p>· High School Diploma</p><p>· Self-starter that shows ownership and commitment to the job</p><p>· At least 1 year of previous customer support experience</p><p>· Working knowledge of Microsoft Office</p><p>Hours are Monday through Friday 9am-5pm.</p><p>Job Type: Full-time</p><p>Salary: $15.00 /hour</p><p>Job Type: Full-time</p><p>Pay: $14.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li><li>Paid training</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>No nights</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Enerhealth Botanicals","logoUrl":"/logos/enerhealth-botanicals-d1ced252e50d71edc5a2c0483a965a71.png"},"location":{"country":"United States","address":"Longmont, CO 80504","city":"Longmont","stateProvince":"CO"},"frontendLink":"/job-posting/enerhealth-botanicals/customer-service-specialist/2889ca8c7f86f17ac2c70c9b0bcaa13d","title":"Customer Service Specialist","hash":"2889ca8c7f86f17ac2c70c9b0bcaa13d","postingUrl":"https://www.indeed.com/job/customer-service-specialist-81148aa76d3c0c30"},{"employmentType":"Part-time","postedOn":"4 days ago","description":"<div><p><b>Responsibilities</b></p><ul><li>Greet and Check-in customers as they enter</li><li>Verification of customer ID and cannabis card status</li><li>Discuss and make appropriate product recommendations to customers based on their physician’s recommendation</li><li>Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers</li><li>Dispense medication and collect payment via POS register (cash, debit, etc)</li><li>Maintain strict controls on product, cash, and patient data at all times</li><li>Stay current with latest industry and product knowledge</li><li>Support all marketing and sales efforts of the company to ensure sales goals are met</li><li>Perform other regular duties related to maintaining a safe and clean retail store environment as needed</li></ul><p><b>Qualifications</b></p><ul><li>Minimum 3-5 years of prior services-related experience involving direct patient/customer interaction, which may include specialty retail, hospital, clinic, pharmacy experience or Nurse (RN/LPN), CNA, PA or other medical/health services-related experience. .</li><li>High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</li><li>Applicants must be 21 years or older.</li></ul><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p><i>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</i></p><p>Job Type: Part-time</p><p>Pay: $14.00 - $16.00 per hour</p><p>Schedule:</p><ul><li>Day shift</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Palm Bay, FL 32907","city":"Palm Bay","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate/9d248862e8855f18ab7e507985c213a2","title":"Customer Service Associate","hash":"9d248862e8855f18ab7e507985c213a2","postingUrl":"https://www.indeed.com/job/customer-service-associate-8007e97723d739c5"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>What You Will DoAt Lowe's, we've always been more than just a hardware store.</p><p>We're also home to everything that makes your home feel like home.</p><p>And for thousands of Lowe's associates, we're home to fresh starts, rewarding opportunities, and endless career possibilities.The Seasonal Retail Associate role can be a springboard into something great for both the customers they serve and for their careers.</p><p>What's in It for You?AdvantagesBeyond the chance to make a difference for customers and teammates, each day will offer the chance opportunity to learn, grow, and celebrate wins together with your Lowe's team.</p><p><b>Seasonal Retail Associates also enjoy:</b></p><p>A 10% discount on Lowe's merchandise.The chance to kickstart a new career or master skills as a customer service pro.Eligibility for performance-based bonuses.And access to thousands of other discounts such as cell phone plans, car insurance, computers, and more.Your Day at Lowe'sResponsibilitiesDeliver excellent customer service.Welcome customers with a friendly smile and positive attitude.Answer customer questions.Guide customers to the right product or solution for their needs.Restock product as needed.RequirementsBe able to sit, bend, stand, move around the store, and lift items up to 25 lbs.</p><p>unassisted and possibly more on occasion with assistance.Be able to use common retail tools such as basic computer applications and smartphone devices.If the state or local municipality requires a salesperson license for this position, you must either be licensed or be able to obtain any mandatory sales license or registration within the required timeframe.Bilingual, Military, and Veteran applicants are encouraged to apply.Benefits offerings change each year and eligibility varies.</p><p>For the most up-to-date breakdown of what's available to you, visit MyLowesBenefits.Com</p></div>","company":{"website":"lowes.com","companyType":"Public/Established","name":"Lowe's","logoUrl":"/logos/lowes-bf4de5589f2bac9513ef1e5b66bb8fc4.jpeg"},"location":{"country":"United States","address":"Waddy, KY, USA","city":"Waddy","stateProvince":"KY"},"frontendLink":"/job-posting/lowes/lowes-customer-service/71f21fc83d6faf7ac8e00dcf395f2f32","title":"Lowe's: Customer Service","hash":"71f21fc83d6faf7ac8e00dcf395f2f32","postingUrl":"https://www.jobilize.com/amp/job/lowe-s-customer-service-hatton-ky-hemp-ridge-franklin-united-states"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>We are looking to IMMEDIATELY hire smart and driven individuals for a retail sales associated to join our Discover CBD Team. We have two locations in Denver. This would be for our retail location at 1490 S. Sheridan Blvd. #106, Denver CO.</p><p>Our Store Hours are:</p><p>M-F 10am - 6pm</p><p>Sat 10am - 5pm</p><p>Sun 10am - 4pm</p><p>Reliable transportation is required. Full availability needed. No medical marijuana license required.</p><p>Prior knowledge of cannabidiol is preferred. We are looking for a smart, fast-paced individual who is passionate about helping their community discover the potential benefits of CBD. We have an extensive training program where you will learn all the basics of CBD, our full collection of products, our operational systems as well as how to optimize blogs for SEO. It typically takes around 2-3 weeks for most individuals to complete training.</p><p>Job Duties: Connecting customers with products, checking out customers at a POS system, writing blogs on CBD, general store cleaning, inventory tracking.</p><p>We are looking to fill 1 full-time positions starting at $14.77/hr but varies based on experience. We are looking to hire immediately - so don't wait.<br /><i>Related keywords: retail, retail sales associate</i></p><p>Job Type: Full-time</p><p>Pay: From $14.77 per hour</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>Application Question(s):</p><ul><li>Why are you interested in working in the CBD/Hemp Industry?</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Preferred)</li><li>CBD: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Discover CBD","logoUrl":"/logos/discover-cbd-c74f20ab236c93ab4d8dc3f6eb7cadb8.jpeg"},"location":{"country":"United States","address":"Denver, CO 80232","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/discover-cbd/cashier-customer-service/5cc0719b2b0165423c7815011fd71c32","title":"Cashier/Customer Service","hash":"5cc0719b2b0165423c7815011fd71c32","postingUrl":"https://www.indeed.com/job/cashiercustomer-service-173402eadc321a93"},{"postedOn":"2 days ago","description":"<div><div><p><b>WHO WE ARE:</b></p><p>Mammoth Distribution has been working steadily for several years to help build the cannabis industry one relationship at a time. By establishing Mammoth as the largest and most professional distribution company successfully operating in the substantial market of California, we are uniquely positioned for optimal growth as the legal industry continues to expand.</p><p><b>ROLE SUMMARY:</b></p><br /><p>The Customer Experience Representative is an important member of our team who assists with actions focused on ensuring a best-in-class customer experience from end-to-end. As the backbone of our sales team, this role supports administrative and business development activities that enhance our valued retail partnerships. The ideal candidate is an organized, detail-oriented team player with a passion for customer service, an outstanding work ethic and superb communication skills. Must be dedicated to performing admin tasks with minimal errors while also searching for creative solutions to help drive revenue. Solid knowledge of and passion for the cannabis industry from its origins to its current state is an important component of achieving success in this position. This role reports to the area Account Manager.</p><p><b>WHAT YOU'RE GOOD AT:</b></p><br /><ul><li>You shine in a role that requires organization, precision and discipline while managing multiple competing priorities</li><li>You are dedicated to the art of superb customer service</li><li>You enjoy connecting with a variety of personalities and helping them with business needs while sharing knowledge about exceptional products</li><li>You are adept at learning new things and quickly demonstrate new competencies</li><li>You are a confident self-starter with a solid track record of getting things done with minimal direction</li><li>You can thrive and stay focused in an industry that can be ambiguous and constantly changing</li></ul><p><b>QUALIFICATIONS:</b></p><br /><ul><li>HS Diploma or Equivalent</li><li>College Degree preferred</li><li>Able to demonstrate credibility with knowledge of the cannabis industry</li><li>Excellent verbal and written communication skills</li><li>Comfortable and confident with public speaking and presenting</li><li>Personable, outgoing, and positive with a desire to engage with team members, business partners and customers</li><li>Strong work ethic with a drive to achieve challenging goals</li><li>Solid time management and organization skills</li><li>Superb attention to detail with minimal errors</li><li>Minimum of two (2) years general work experience interacting with a variety of individuals. (This might include one of the following areas: sales, customer service, teaching/training, marketing/promotions, brand rep or spokesperson.)</li><li>Intermediate to Advanced Microsoft Office Skills</li><li>Current Driver's License and clean DMV record</li><li>Own your own registered and insured vehicle</li><li>Able to build new capabilities</li></ul><p><b>WHAT YOU'LL BE DOING: (ESSENTIAL RESPONSIBILITIES)</b></p><ul><li>Prepare and continually update with accuracy all sales related administrative tasks. These include, but are not limited to:</li></ul> <p>o Data tracking spreadsheets</p> <p>o Orders (with fulfillment follow-up)</p> <p>o KPIs</p> <p>o Event scheduling and coordination with promotional materials, samples, swag, etc. ordered and deployed to event location</p><ul><li>Draft and send written correspondence regarding orders, payment pickups, and customer issues without direction or guidance</li><li>Continue to expand knowledge of each individual account and their specific preferences in order to intuitively forecast needs, identify opportunities, source innovative solutions and problem-solve without being prompted</li><li>Visit dispensaries regularly to create and maintain robust partnerships with owners, managers, and budtenders in order to drive revenue</li><li>Provide interesting and engaging education and training to budtenders and other consumer-facing sales roles</li><li>Perform demos at various locations to share product information and promote products</li><li>Participate in events, social media, online forums, webinars, etc. to network and connect with potential partners and consumers</li><li>Deliver orders and samples to current and potential retail partners</li><li>Take on additional responsibilities as needed and/or as directed</li><li>Able to travel 40% of the time</li></ul><p><b>PHYSICAL REQUIREMENTS:</b></p><ul><li>Able to lift, push, pull up to 25lbs</li><li>Able to work on a computer for eight (8) hours daily</li><li>Clear verbal and written communication and presentation skills</li><li>Able to speak on a phone for eight (8) hours daily</li><li>Good vision and hearing</li><li>Ability to drive a vehicle and travel throughout territory (this may be &gt;100 miles in a day)</li></ul><p>Mammoth Distribution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)</p><p>As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:</p><p>Category: Personal Identifiers</p><p>Examples: Name, alias, postal or mailing address, email address, telephone number, social security number, driver's license or state identification card number, passport number.</p><p>Category: Pre-Hire Information</p><p>Examples: Job application, resume, background check results, job interview notes, and candidate evaluation records</p><p>Business Purpose: Same as above</p><p>Category: Employment History</p><p>Examples: Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations</p><p>Business Purpose: Same as above</p><p>Category: Education Information</p><p>Examples: Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained</p><p>Business Purpose: Same as above</p><p>If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes</p></div></div>","company":{"companyType":"Private/Established","name":"Mammoth Distribution","logoUrl":"/logos/mammoth-distribution-cd161eb37ec1b096a963725eff3d125b.png"},"location":{"country":"United States","address":"Sacramento, CA","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/mammoth-distribution/customer-experience-associate-cannabis-sacramento/c32e6dcbb00fbce4bfafb3fe66ab4021","title":"Customer Experience Associate (Cannabis)- Sacramento","hash":"c32e6dcbb00fbce4bfafb3fe66ab4021","postingUrl":"https://www.indeed.com/job/customer-experience-associate-cannabis-sacramento-2350889d9dc5311f"},{"employmentType":"Part-time","postedOn":"16 hours ago","description":"<div><p>Job Description</p><p><b>Summary</b></p><p>Our stores are where customers come to “experience cannabis”, and our Retail Associates are vital to delivering customer service, offering a distinctive shopping experience that drives sales results. The Retail Associate is primarily responsible for providing assistance to patrons and patients through concierge-level service, assuring anyone who visits a store leaves satisfied. Individual responsibilities as a Retail Associate include demonstrating outstanding customer service and sales skills, assisting with keeping the sales floor stocked with merchandise and/or organizing the sales floor and stock areas. The Retail Associate conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.</p><p><b>Essential Duties and Responsibilities</b></p><ul><li>Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns</li><li>Lead tours of sales floor within the store, making product recommendations based on ongoing research of strains, cannabinoids and vendor-produced products available</li><li>Maintain knowledge of all cannabis strain profiles, edibles, concentrates, pre-rolls and accessories for sale in the dispensary, utilizing knowledge of how cannabinoid profiles and potency affect the body</li><li>Retain thorough and comprehensive knowledge of patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests</li><li>Understand The Green Solution exchange policy, accessories manufacturer warranties, and how to facilitate guest merchandise returns to Lead Associate and Management</li><li>Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance</li><li>Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing</li><li>Answer phone with scripted greeting, provide customer service, and accept TGS Express or Call-Ahead orders</li><li>Accurately record phone and online orders into the point-of-sale (POS) system</li><li>Confirm accuracy of order displayed in POS (correct product, quantity and/or weight, RFID, Pricing, etc.)</li><li>Verify correct use of MED-required packaging and labeling according to The Green Solution policy</li><li>Operate cash register by using barcode scanner, computer-based POS system and cash drawer to process transactions, ensuring patrons and patients leave with labeled product inside of a state regulated exit bag with correct change and a receipt</li><li>Adhere to The Green Solution security protocol and promote safety for patrons, patients and other Team Members</li><li>Work as part of a team to ensure sales, guest satisfaction and that compliance goals are met by designated timelines</li><li>Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success</li><li>Adhere to all company uniform policy and preserve all provided necessary equipment</li><li>Uphold personal hygiene to ensure safe interaction with patients, product and other Team Members</li><li>All other job duties as assigned</li></ul><p><b>Qualifications</b></p><p>Education</p><ul><li>High School diploma or General Education Development (GED) required</li></ul><p>Training</p><ul><li>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Management</li></ul><p>Required Skills &amp; Experience</p><ul><li>Excellent computer, mathematical, language and reasoning skills</li><li>Bilingual skills a plus</li><li>Retail, operations and/or sales experience</li></ul><p>Preferred Skills &amp; Experience</p><ul><li>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements; previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities</li></ul><p><i>**TGS Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</i></p><p>Job Type: Part-time</p><p>Pay: $14.00 per hour</p><p>Job Type: Part-time</p><p>Pay: $14 per hour</p><p>COVID-19 considerations:<br />We follow all Covid-19 recommendations by the State - Social distancing, masks and sanitation procedures.</p><p>Job Type: Part-time</p><p>Pay: $13.00 - $14.00 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Weekends</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"The Green Solution - Marijuana Dispensary","logoUrl":"/logos/the-green-solution-df027aa9d979401f3be1a2a2fadd67ca.png"},"location":{"country":"United States","address":"Aurora, CO 80014","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/the-green-solution-marijuana-dispensary/customer-service-associate-part-time-the-green-solution-on-peoria-ct/9e3255df745a3b2ca461354cf2991337","title":"Customer Service Associate - Part Time - The Green Solution on Peoria Ct.","hash":"9e3255df745a3b2ca461354cf2991337","postingUrl":"https://www.indeed.com/job/customer-service-associate-part-time-the-green-solution-on-peoria-ct-e90c936ab6e8b2cd"},{"employmentType":"Full-time, Part-time","postedOn":"2 days ago","description":"<div><p>Entry level positions available in the cannabis industry!</p><p>Learn about cannabis, concentrates, tinctures and alternative ways of medicating!</p><p>Room for growth after 6 months!</p><p>DO YOU WANT TO JOIN ONE OF THE FASTEST GROWING INDUSTRIES IN CALIFORNIA?</p><p>GoTreez is a NorCal owned, Fully compliant cannabis delivery service located in Sacramento. We service a big area all the way to the Valley.</p><p>IMMEDIATE OPENINGS FOR DRIVERS AND DISPATCH.</p><p>DRIVER RESPONSIBILITIES AND DUTIES</p><p>* Must Have a valid Driver's License with a good driving record and insurance.</p><p>* Applicants must be 21 or older to apply.</p><p>* Must have a reliable vehicle (NO RENTAL CARS), a smartphone, and also know how to use GPS. Able to use technology with no issues.</p><p>* Ability to drive 100+ miles a day without fatigue</p><p>* Ensure greatest customer satisfaction possible with each visit and keep reliable communication.</p><p>* Manage cash drops per delivery through point of sale.</p><p>* Efficiently pack order following protocol, maintain 3+ order per hour without falling behind in ETA.</p><p>* Applicants with flexible schedules will be prioritized. Must be able to work morning, nights and weekends.</p><p>* Time management is required.</p><p>* Friendly and personable, Exceptional customer service, Good communication skills with team members and management.</p><p>DISPATCH RESPONSIBILITIES AND DUTIES</p><p>* A minimum of 1 year experience in a dispatch role.</p><p>* Excellent communication and interpersonal skills.</p><p>* Operate and manage a multi-line telephone console system.</p><p>* Respond to queries related to product and deliveries.</p><p>* Ability to work well under pressure.</p><p>* Entering and updating information into relevant databases.</p><p>* Excellent Computer knowledge, Using iPad, Office, Word, and Excel.</p><p>* Strong interpersonal and communication skills.</p><p>* Proficient touch typing skills.</p><p>* Flexible in schedule, willing to work Weekends.</p><p>* Great \"Genuine\" Customer Service Skills.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $13.00 - $16.00 per hour</p><p>Job Types: Full-time, Part-time</p><p>Pay: $13.00 - $16.00 per hour</p><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Weekends</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Driving: 1 year (Preferred)</li><li>Dispatching: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"SJV Management","logoUrl":"/logos/sjv-management-07e84a5b1ef1b805d840a756142dad4a.jpeg"},"location":{"country":"United States","address":"Sacramento, CA 95815","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/sjv-management/dispatcher-delivery-driver/2251c16f3308c312afc0524ccf60ff9e","title":"Dispatcher/Delivery Driver","hash":"2251c16f3308c312afc0524ccf60ff9e","postingUrl":"https://www.indeed.com/job/dispatcherdelivery-driver-448119da076924b3"}]