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Customer Service Representative

Exclusive Hemp Farms San Jose, CA Full-time
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Title: Customer Service Representative

Exclusive Hemp Farms is looking for a Customer Service Representative to join our growing team in San Jose, Ca. The successful candidate will focus on providing the correct resolutions for both customers and the business. You will handle customer relationships and assist with their individual service needs while delivering best-in-class customer service.

Responsibilities:

  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with products or services
  • Letting clients know about additional products
  • Determining the most effective ways to answer a client’s questions
  • Troubleshooting common issues and working with Sales department to find solutions

Skills:

  • Professional interpersonal and customer communication
  • Ability to answer a high volume of calls and/or emails daily
  • Attention to detail and a desire to work in a busy professional office
  • Analytical and problem-solving
  • Multitasking and organizational
  • Attentiveness and patience
  • Time-management

Requirement:

  • High School or equivalent with 2+ years customer service or office experience preferred
  • Authorized to work in US

Compensation: $20 per hour based on experience

Located in San Jose, CA

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:

  • Paid training

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 2 years (Preferred)

Work Location:

  • One location

Work Remotely:

  • No
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You will handle customer relationships and assist with their individual service needs while delivering best-in-class customer service.</p><p><b>Responsibilities: </b></p><ul><li>Providing introductory information to new customers</li></ul><ul><li>Ensuring that customers are satisfied with products or services</li></ul><ul><li>Letting clients know about additional products</li></ul><ul><li>Determining the most effective ways to answer a client’s questions</li></ul><ul><li>Troubleshooting common issues and working with Sales department to find solutions</li></ul><p><b>Skills: </b></p><ul><li>Professional interpersonal and customer communication</li><li>Ability to answer a high volume of calls and/or emails daily</li><li>Attention to detail and a desire to work in a busy professional office</li><li>Analytical and problem-solving</li><li>Multitasking and organizational</li><li>Attentiveness and patience</li><li>Time-management</li></ul><p><b>Requirement: </b></p><ul><li>High School or equivalent with 2+ years customer service or office experience preferred</li><li>Authorized to work in US</li></ul><p><b>Compensation: </b> $20 per hour based on experience</p><p>Located in San Jose, CA</p><p>Job Type: Full-time</p><p>Pay: Up to $20.00 per hour</p><p>Benefits:</p><ul><li>Paid training</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Exclusive Hemp Farms","logoUrl":"/logos/exclusive-hemp-farms-d059505b5d1861524b3401945faddeba.jpeg"},"location":{"country":"United States","address":"San Jose, CA","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/exclusive-hemp-farms/customer-service-representative/bab2e0a1416fece988d2cb98781820c9","title":"Customer Service Representative","hash":"bab2e0a1416fece988d2cb98781820c9","postingUrl":"https://www.indeed.com/job/customer-service-representative-868ba65e6e0e7d3c"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Enerhealth Botanicals is a growing health food and dietary supplement company founded in 2005. We manufacture and sell products that promote a holistic health approach including herbal supplements, hemp extracts and superfoods.</p><p>Enerhealth is seeking a Customer Service Representative to join our team!</p><p>Job Responsibilities:</p><p>· Professionally answer and respond promptly to incoming inquiries from customers.</p><p>· Familiarizing yourself with essential details of our products and services.</p><p>· Educate customers on products and assist with their purchasing decisions. This will include asking questions to help identify the customer’s needs.</p><p>· Place new orders accurately.</p><p>· Provide customer support in solving problems.</p><p>· Effective communication with other departments.</p><p>· Other duties as assigned.</p><p>Qualifications:</p><p>· Enjoys helping and interacting with other people; always friendly and courteous.</p><p>· Pleasant and upbeat professional, positive demeanor.</p><p>· Possesses critical thinking and issue resolving skills.</p><p>· Sales oriented.</p><p>· Flexible to changing duties with work demands.</p><p>· Ability to multi-task</p><p>· Detailed and organized.</p><p>Requirements:</p><p>· High School Diploma.</p><p>· Quick learner.</p><p>· Self-starter with a strong work ethic.</p><p>· Strong written and verbal communication skills.</p><p>· Ability to handle multiple priorities.</p><p>· Detail oriented, organized, and thorough.</p><p>· Working knowledge of Microsoft Office.</p><p>Hours are Monday through Friday 9am-5pm.</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li><li>Paid training</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Enerhealth Botanicals","logoUrl":"/logos/enerhealth-botanicals-d1ced252e50d71edc5a2c0483a965a71.png"},"location":{"country":"United States","address":"Longmont, CO 80504","city":"Longmont","stateProvince":"CO"},"frontendLink":"/job-posting/enerhealth-botanicals/customer-service-representative/384f3398e5b0dc8a0eb1fb1a4a557b20","title":"Customer Service Representative","hash":"384f3398e5b0dc8a0eb1fb1a4a557b20","postingUrl":"https://www.indeed.com/job/customer-service-representative-22d2fd1455b48034"},{"employmentType":"Full-time","postedOn":"23 hours ago","description":"<div><p>• What is your favorite way to consume cannabis (smoking flower, vaping concentrates, and/or eating edibles) and why?</p><p>• - Must remain compliant with all legal or company regulations for working in the I-502 recreational cannabis industry.</p><p>• We only hire positive, reliable, hard-working team players that have a true passion for our products, the cannabis industry and enjoy serving customers!</p><p>• High energy &amp; enthusiasm for the products, cannabis industry, and our company is a MUST.</p><p>• Why do you want to work in the cannabis industry?</p><p>• All applicants must be able to commit to coming to work sober.</p><p>• We pride ourselves on offering the best cannabis customer service in the business!</p><p>• We prefer that applicants are consumers of cannabis, as job perks include reviewing samples and making recommendations.</p></div>","company":{"companyType":"Private/Growth","name":"Spokane Green Leaf","logoUrl":"/logos/spokane-green-leaf-072e63f5aa528825c7794c7279cacf1c.jpeg"},"location":{"country":"United States","address":"Spokane, WA, USA","city":"Spokane","stateProvince":"WA"},"frontendLink":"/job-posting/spokane-green-leaf/cannabis-retail-customer-service-representative/4736e4a2b00a0fab9506b17c590fc319","title":"Cannabis Retail Customer Service Representative","hash":"4736e4a2b00a0fab9506b17c590fc319","postingUrl":"https://jobsearcher.com/j/cannabis-retail-customer-service-representative-at-spokane-green-leaf-in-spokane-wa-mkWeJKD"},{"employmentType":"Part-time","postedOn":"4 days ago","description":"<div><p><b>Overview</b></p><p>Pacificanna is looking for sales and customer service focused individuals to join their team in a fast-growing market sector. The company is launching a premium cannabis retail chain across BC and is looking for exceptional talent to join the team.</p><p><b>Available Roles</b></p><p>·Part-time Customer Service Representative (2) approx. 15-20hrs/week</p><p><b>Customer Service Representative (Salary range $15.50 - $18/hour)</b></p><p>Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and provide impeccable customer service while complying with all regulations. You will be responsible for assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines.</p><p><b>Customer Service Representative Qualifications/Requirements: </b></p><p>·Must be minimum 19 years of age (Required)</p><p>·Completed 'Selling it Right' course (Preference given to those who already have certificate)</p><p>·Available to work mornings, evening, weekends, and holidays</p><p>·Reliable and punctual, someone who is responsible and respectful of a professional working environment</p><p>·Knowledge of the cannabis sector is an asset; willingness to participate in education of the sector is mandatory</p><p>·Prior customer service experience in retail, hospitality or related customer-facing roles</p><p>·Experience working in a fast-paced environment</p><p>·Social and highly comfortable speaking with people</p><p>·Great listening skills to be able to understand customer needs and match them to potential products</p><p>·The ability to stay apprised of current trends, regulations and legislation</p><p>·Familiarity with POS software, handling cash and processing debit transactions</p><p>·The ability to work on your feet all day</p><p>·Ensure no minors enter premises and compliance in all transactions</p><p>·Assist with opening/closing of store and other tasks as assigned.</p><p>·Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)</p><p>If the above describes you, we invite you to contact us regarding the opportunities! We wish to thank all applicants and welcome all to apply. Only candidates that meet the requirements will be contacted for an interview.</p><p>Part-time hours: 15-20 per week</p><p>Job Type: Part-time</p><p>Salary: $15.50-$18.00 per hour</p><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Pacificanna Port Hardy"},"location":{"country":"Canada","address":"Port Hardy, BC","city":"Port Hardy","stateProvince":"BC"},"frontendLink":"/job-posting/pacificanna-port-hardy/customer-service-representative/5b8ddfc5b30aa4840c42b5ef184745bc","title":"Customer Service Representative","hash":"5b8ddfc5b30aa4840c42b5ef184745bc","postingUrl":"https://ca.indeed.com/job/customer-service-representative-aa25bf77379cec75"},{"employmentType":"Full-time, Part-time","postedOn":"4 days ago","description":"<div><p>Silverstreak Solutions is a premier Cannabis Delivery Service, and we are looking for customer-oriented service representatives. A Customer Care representative, or CCR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CCRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative.</p><p>Customer Care Representatives can put themselves in the customers’ shoes and provide them with quality service ensuring the Customer feels taken care of.</p><p>Customer feedback is priceless, and these CCRs can gather that for you. Problem-solving comes naturally to our CCRs. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.</p><p>We are a retail business and <b>Candidates must be willing to work rotating schedules to include weekends, nights, and holidays. Hours worked will average 25 to 37.5 hours per week.</b></p><p><b>Responsibilities</b></p><ul><li>Manage large amounts of incoming calls</li><li>Generate sales to include up selling</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customers through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep detailed and accurate notes customer interactions, process customer accounts using Company software programs</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Excellent time management</li></ul><p><b>Skills</b></p><ul><li>Proven customer support experience or experience as a Customer Service Representative</li><li>Call Center experience highly desired</li><li>Attention to detail</li><li>Experience with various software platforms and communications (phone, email, text).</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientated and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>High school diploma</li><li>Must be 18+ years of age</li><li>Prior cannabis knowledge helpful. Must be willing to learn to expand current knowledge</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $15.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Evening shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />To keep our Customer Service Representatives as safe as possible, we have installed clear plastic barriers, and provided mask, gloves, and hand sanitizer. We also provide assigned seating and equipment.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Silverstreak Solutions, Inc"},"location":{"country":"United States","address":"Carmichael, CA 95608","city":"Carmichael","stateProvince":"CA"},"frontendLink":"/job-posting/silverstreak-solutions-inc/customer-care-representative/640d09456e9816c63328b993cc9543b6","title":"Customer Care Representative","hash":"640d09456e9816c63328b993cc9543b6","postingUrl":"https://www.indeed.com/job/customer-care-representative-b7b0dd7e8298671d"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Location: South Tampa, FL PARALLEL Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve. IN A NUTSHELL The Guide is responsible for interacting with patients in our store locations, providing knowledge, information, and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. The Guide may report directly to the Store Manager, Assistant Store Manager, and Lead Guides. Supports the stores financial and KPI's goals. Consistently follows the established operational processes. This role is with Florida Market, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit WHAT YOU WILL BE DOING Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport in alignment using established customer service model. Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration. Maintain thorough product knowledge through participation in internal training programs to answer concerns and/or questions promptly and efficiently, referring to store management team when appropriate. Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records Maintain privacy and confidentiality of sensitive patient information in alignment with HIPPA compliance Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS) Responsible for maintaining the cleanliness of the store Supports the teamwork effort in both opening and closing procedures Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands Performs other duties and tasks as assigned EXPERIENCE AND SKILLS YOU'LL BRING 1-year customer service, retail, or related experience (Preferred) Must be flexible regarding work schedule, including evenings, weekends, and holidays Microsoft Office Suite proficient level (Preferred) Strong attention to detail and ability to multitask and manage time effectively Excellent communication and organizational skills Ability to work in a fast-paced, changing, and challenging environment. Ability to deal with problems and resolve in a timely and professional manner Positive attitude and strong work ethic Demonstrates high emotional intelligence and ability to build relationships in store and cross-functionally Passionate about the importance of medical marijuana Age 21 or over (Required) High School Diploma or equivalent (Required) Valid Government-Issued Photo ID (Required) YOU WILL BE SUCCESSFUL IF YOU Are self-motivated; micro-managing isn't fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the \"traditional\" solution isn't the best one WHAT YOU GET Consistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry Employee discount Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity PHYSICAL REQUIREMENTS Ability to stand for prolonged periods of time, counting, calculating and computer processing operations. Ability to lift 30 lbs. unassisted Constantly operate a computer and other office machinery Kneeling, stooping, crouching, reaching for things on shelving with assisted ladders throughout the duration of the shift PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. DISCLAIMER Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates. Internal ID: 32796PandoLogic. Keywords: Assistant Store Manager, Location: Odessa, FL - 33556</p></div>","company":{"companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Odessa, TX, USA","city":"Odessa","stateProvince":"TX"},"frontendLink":"/job-posting/surterra-wellness/customer-care-representative/81ad362c5e10c130281fcf1777be4c6a","title":"Customer Care Representative","hash":"81ad362c5e10c130281fcf1777be4c6a","postingUrl":"https://us.bebee.com/job/20210802-fdde8717b94248a499cf4a45578eac43"},{"postedOn":"4 days ago","description":"<div><div><p><b>Location: </b>Palm Coast, FL</p><p></p><p><b><br />Parallel</b></p><p></p><p><b><br />Everyone is welcome here</b>. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p></p><p><br />So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p></p><p><b><br />IN A NUTSHELL…</b></p><p>The Guide is responsible for interacting with patients in our store locations, providing knowledge, information, and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. The Guide may report directly to the Store Manager, Assistant Store Manager, and Lead Guides. Supports the stores financial and KPI’s goals. Consistently follows the established operational processes.<br /></p><p></p><br /><p>This role is with Florida Market, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.<br /></p><p></p><br /><p><b>WHAT YOU WILL BE DOING</b></p><ul><li>Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using established customer service model.</li><li>Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.</li><li>Maintain thorough product knowledge through participation in internal training programs to answer concerns and/or questions promptly and efficiently, referring to store management team when appropriate.</li><li>Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records</li><li>Maintain privacy and confidentiality of sensitive patient information in alignment with HIPPA compliance</li><li>Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS)</li><li>Responsible for maintaining the cleanliness of the store</li><li>Supports the teamwork effort in both opening and closing procedures</li><li>Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands</li><li>Performs other duties and tasks as assigned</li></ul><p></p><p><b><br />EXPERIENCE AND SKILLS YOU’LL BRING</b></p><ul><li>1-year customer service, retail, or related experience (Preferred)</li><li>Must be flexible regarding work schedule, including evenings, weekends, and holidays</li><li>Microsoft Office Suite proficient level (Preferred)</li><li>Strong attention to detail and ability to multitask and manage time effectively</li><li>Excellent communication and organizational skills</li><li>Ability to work in a fast-paced, changing, and challenging environment.</li><li>Ability to deal with problems and resolve in a timely and professional manner</li><li>Positive attitude and strong work ethic</li><li>Demonstrates high emotional intelligence and ability to build relationships in store and cross-functionally</li><li>Passionate about the importance of medical marijuana</li><li>Age 21 or over (Required)</li><li>High School Diploma or equivalent (Required)</li><li>Valid Government-Issued Photo ID (Required)</li></ul><p></p><p><b><br />YOU WILL BE SUCCESSFUL IF YOU…</b></p><ul><li>Are self-motivated; micro-managing isn’t fun for anyone</li><li>Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</li><li>Can work fast and be flexible; our industry is always changing</li><li>Play nice with others; we collaborate with each other a lot</li><li>Think creatively; sometimes, the “traditional” solution isn’t the best one</li></ul><p></p><p><b><br />WHAT YOU GET</b></p><ul><li>Consistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programs</li><li>Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</li><li>Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</li><li>Employee discount</li><li>Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</li></ul><p></p><p><b><br />PHYSICAL REQUIREMENTS</b></p><ul><li>Ability to stand for prolonged periods of time, counting, calculating and computer processing operations.</li><li>Ability to lift 30 lbs. unassisted</li><li>Constantly operate a computer and other office machinery</li><li>Kneeling, stooping, crouching, reaching for things on shelving with assisted ladders throughout the duration of the shift</li></ul><p></p><p><b><br />PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</b></p><p><b>Our Vision </b>– why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p><b>Our Mission </b>– how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p><b>Our Values</b> – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p></p><p><b><br />We are an Equal Opportunity Employer. </b>We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p></p><p><br />DISCLAIMER</p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><br />Internal ID: 34101</div></div>","company":{"companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Flagler Beach, FL 32136","city":"Flagler Beach","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/customer-care-representative/a851d8abc77ea144836452711dcaed4e","title":"Customer Care Representative","hash":"a851d8abc77ea144836452711dcaed4e","postingUrl":"https://www.indeed.com/job/customer-care-representative-e144655424a77c57"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Quick Apply Full-time 2 days ago Full Job Description The Gatsby Cannabis is seeking to employ Delivery Dispatcher individual at our new marijuana dispensary in Portage, Michigan. Gatsby Cannabis is a licensed cannabis provisionary (e.g., dispensary) that specializes in serving the medical and recreational cannabis community. Providing superior customer service while providing all visitors with tested, high quality products in a safe and pleasant environment is top priority. The work environment is fast-paced, collaborative and fun - allowing for a challenging but enjoyable work experience. Ideal candidates will possess a strong work ethic, value teamwork, have professional integrity, a strong sense of personal accountability, and be career-orientated. POSITION DESCRIPTION: The Delivery Dispatcher position at Gatsby Cannabis will be responsible for the organization, scheduling and expediting of cannabis deliveries in Southwest Michigan. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide front-line support for drivers who need assistance out in the field. Log operational issues and implement process improvements. Package orders accurately and efficiently. Provide exceptional customer service by phone, text and during and in-person interactions. Develop and maintain rapport with our customers, partners and staff. Manage dispatch phone to answer questions and track orders, using our POS system to manage delivery orders. Manage GPS routing system to make sure drivers deliveries are organized in a timely and efficient manner. Our goal is to get deliveries out to the customers as promptly as possible. QUALIFICATIONS: Applicant must be twenty-one (21) years of age; Must have previous Dispatch, Delivery scheduling or Logistics experience Applicant must consent to a criminal background check performed by the Company and/or the Michigan Department of Health Services, pursuant to MCL 333.27405 Employment offers are contingent upon successful completion of the criminal background check Valid Michigan Driver's License and reliable transportation High school diploma or equivalent preferred Experience with cannabis products preferred, but not required PREFERRED KNOWLEDGE, SKILLS, &amp; ABILITIES: Knowledge of the uses of medicinal cannabis and different methods of medicating. Knowledge of cannabis brands and products available on the Michigan market. General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits. Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients. Excellent communication, customer service, and sales skills. Must be detail oriented. Basic knowledge of Microsoft Office. Ability to work in a faced paced environment. Job Type: Full-time Pay: $13.00 - $18.00 per hour Benefits: Employee discount Flexible schedule Schedule: 8 hour shift Supplemental Pay: Tips Education: High school or equivalent (Preferred) Work Location: One location Work Remotely: No PRINCIPAL DUTIES AND RESPONSIBILITIES: Quick Apply</p></div>","company":{"name":"Gatsby Cannabis Co."},"location":{"country":"United States","address":"Portage, MI, USA","city":"Portage","stateProvince":"MI"},"frontendLink":"/job-posting/gatsby-cannabis-co/delivery-dispatcher/8ef51f84f99897344bfc5c34cc6bc78f","title":"Delivery Dispatcher","hash":"8ef51f84f99897344bfc5c34cc6bc78f","postingUrl":"https://portage-mi.geebo.com/jobs-online/view/id/884485252-delivery-dispatcher-/"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Responsibilities</b></p><p>• Greet and Check-in customers as they enter</p><p>• Verification of customer ID and cannabis card status</p><p>• Discuss and make appropriate product recommendations to customers based on their physician's recommendation</p><p>• Access and properly utilize the state's Medical Marijuana Use Registry (MMUR) in dispensing product to customers</p><p>• Dispense medication and collect payment via POS register (cash, debit, etc)</p><p>• Maintain strict controls on product, cash, and patient data at all times</p><p>• Stay current with latest industry and product knowledge</p><p>• Support all marketing and sales efforts of the company to ensure sales goals are met</p><p>• Perform other regular duties related to maintaining a safe and clean retail store environment as needed</p><p><b>Qualifications</b></p><p>• Minimum 3-5 years of prior Retail Sales, Retail Pharmacy, Nurse (RN/LPN), CNA, PA or other medical/health services-related experience involving direct customer/client interaction</p><p>• High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</p><p>Job Benefits</p><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Pensacola, FL, USA","city":"Pensacola","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate/6c841bf5046a631b184670a3c917e8d3","title":"Customer Service Associate","hash":"6c841bf5046a631b184670a3c917e8d3","postingUrl":"https://www.linkedin.com/jobs/view/customer-service-associate-at-vidacann-2673434963"},{"postedOn":"14 hours ago","description":"<div><div><div><div><b>Description</b></div><br /><p></p><div><div><div><br /><div><b>WSLCB Vision</b><br /> Safe communities for Washington State</div><div><br /><br /> <b>Mission</b><br />Promote public safety and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws</div><div><b><i><br />This recruitment is open to WSLCB current employees only.</i></b></div><div></div><div><i><br />To further ensure public safety and in conjunction with our Governor's proclamation of stay home, stay healthy and current guidelines related to COVID-19, interviews at this time will be conducted by video or phone conference as part of our recruitment process.</i></div><div><br /> <b><i>Who we are</i></b></div><div>The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration and enforcement of liquor, cannabis, tobacco, and vapor laws. At the WSLCB we pride ourselves on creating the \"wow\" factor in everything we do. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We strive to be a great place to work by fostering a safe, open, inclusive and healthy work environment. We want to ensure that our organization is as diverse and inclusive as our great State of Washington.<br /><br /> We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business initiated process improvement.</div><div></div><div><b><br />Your opportunity at a glance</b></div>The Licensing and Regulation Division is announcing an opportunity as a Licensing Specialist Supervisor in the Customer Service Unit. This position will supervise, plan, direct and coordinate the functions of customer service and office support personnel in a manner that will optimize the agency's mission and goals and improve the division's efficiency.</div><div></div><div><br />Under the direction of the manager and/or director, this position will provide direct supervision to two customer service 2's &amp; 3's and office support personnel within the Licensing and Regulations Division. In this role, you will analyze and resolve problems and demonstrate thorough knowledge of processes and protocols for licensing staff.</div></div><br />The goal of the Licensing and Regulation Division is to issue liquor and cannabis license and permits to qualified retail and non-retail businesses, to responsibly regulate the production, distribution, and sales of liquor and cannabis products in accordance with state laws and regulations.<br /><br /><b>WSLCB provides a modern work environment and excellent benefits including:</b><ul><li>Training and career development programs</li><li>Tuition reimbursement</li><li>Flexible work schedules</li><li>Telecommuting opportunities</li><li>Generous wellness program</li><li>Onsite exercise facility</li><li>Active and engaging diversity program</li><li>Infant at Work program</li><li>Organization's commitment to your personal health and well-being.</li><li>Work/life balance</li><li>Free parking</li><li>A comprehensive benefits package</li></ul></div><p></p><div><b>Duties</b></div><div><p>Some of your primary duties will include:<br /><br /><b>Supervisory Duties</b></p><ul><li>Supervise, monitor and coordinate activities and processes of a licensing program(s);<ul><li>Approve or disapprove selected license transactions for issuance of new, renewal and change licenses.</li><li>Recommend approval/denial of other license types; examine non-standard and unusual license applications and accompanying legal documents referred by staff.</li></ul></li><li>Provide leadership and guidance.</li><li>Direct and assist staff functioning in liaison with other state, local or federal agencies to obtain information to verify or coordinate statutory and WAC rule requirements or to resolve problems.</li><li>Consult with, assist, and provide expertise to staff, license applicants, the public, government officials, attorneys, and others on technical matters involving applicable statutes, regulations, laws, policies and procedures in the form of oral and written licensing information to licensees, applicants, and agency staff.</li><li>Collaborate with other departments to determine how the customer service and support service can support their respective departments/units.</li><li>Collaborate directly with BLS/DOR on stakeholder issues to determine active or terminated accounts.</li><li>Establish work procedures, prepare work schedules and determine methods for expediting workflow.</li><li>Assist callers with escalated service issues.</li><li>Communicate and ensure that all approved policies and procedures are adhered to; recommend improvements and service enhancements.</li><li>Seek attorney general guidance, advice and interpretation of laws, rules and impasse, handles the more complicated questions requiring legal interpretation.</li><li>Provide information and advice concerning specialized services rendered related to licensing to include difficult problems, questions or complaints raised by the applicant or staff.</li><li>Evaluate staff performance and set expectations for staff.</li></ul><b>Administrative Duties</b><ul><li>Summarize and compile monthly statistics on staff productivity; composes correspondence to licensees, applicants and agency staff.</li><li>Oversee processing of retail &amp; non-retail liquor and marijuana license and special occasion license applications, added activity/alteration requests/approvals, discontinued businesses, added endorsements, estates, certified letter, correct records, license history requests, marriage/divorces and various liquor permits.</li><li>Assist management in developing policies and procedures.</li></ul><b>Training</b><ul><li>Train Customer Service Specialists and Office Assistants in new departmental procedures or operation.</li><li>Provide feedback, coaching and guidance to customer service and support service staff.</li><li>Train internal and external stakeholders on Licensing's applications, processes, rules &amp; regulations.</li></ul></div><p></p><div><b>Qualifications</b></div><p></p><div><p><b>Required Qualifications:</b></p>One year as a Licensing Specialist Senior<br /><b>OR</b><br />Three years of lead or supervisory experience within a regulatory agency<br /><br /><b>Desired Qualifications:</b><br /><br />An Associate of Arts degree involving major study in accounting, finance, business or public administration, criminal justice, or related field.<p><i>In addition to the above qualifications, a successful candidate will have the following knowledge and abilities</i></p><ul><li>Demonstrated knowledge of agency process, protocols and procedures with a focus on licensing and regulation.</li><li>Demonstrated skills in employee supervision and interpersonal skills to effectively motivate other. Ability to lead change and innovation.</li><li>Demonstrated organizational and customer service skills to effectively manage multiple priorities.</li><li>Demonstrated interpersonal communication skills to include verbal and written, active listening and critical thinking skills.</li><li>Demonstrated ability to quickly evaluate complex issues and identify resolution.</li><li>Ability to Read, understand, interpret and apply complex laws, policies and procedures; recognize, answer and solve complex licensing problems; Maintain effective communications with all levels within the organization; maintain positive public relations; plan, schedule and coordinate multiple projects.</li></ul></div><p></p><div><b>Supplemental Information</b></div><p></p><div><div><b>HOW TO APPLY</b><br /><br /><b><i>PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.</i></b></div><div></div><div><b><br />IMPORTANT</b>: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:</div><div><ul><li><br />Completed on-line application (available at www.careers.wa.gov); and</li><li>Current resume</li><li>Letter of interest (document MUST be attached during the on-line application process).</li></ul><br /><b><i>**</i></b><b><i>A resume will not substitute for completing the \"work experience\" section of the</i></b><b><i> </i></b><b><i>application.</i></b></div><div></div><div><br />The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.</div><div></div><div><b><i><br />Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.</i></b></div><div></div><div><b><br />Other</b></div><div>Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: \"No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.</div><div></div><div><br />RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of marijuana, useable marijuana, or marijuana-infused products, or derive any profit or remuneration from the sale of marijuana, useable marijuana, or marijuana-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.</div><div></div><div><br />WSLCB is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, diversity, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.</div><div></div><div><br />For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] or call <span><a href=\"tel:+1-360-664-1636\">(360) 664.1636</a></span>. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.</div></div></div></div><p></p></div>","company":{"companyType":"Government","name":"State of Washington Liquor and Cannabis Board","logoUrl":"/logos/state-of-washington-liquor-and-cannabis-board-c8a7458a4855f0117bce4ca29c0e91ec.png"},"location":{"country":"United States","address":"Olympia, WA","city":"Olympia","stateProvince":"WA"},"frontendLink":"/job-posting/state-of-washington-liquor-and-cannabis-board/licensing-specialist-supervisor-customer-service-2021-08197/fc1abf9a604ba696d6870933deab4324","title":"Licensing Specialist Supervisor (Customer Service) 2021-08197","hash":"fc1abf9a604ba696d6870933deab4324","postingUrl":"https://www.indeed.com/job/licensing-specialist-supervisor-customer-service-2021-08197-931558e880fd01c8"},{"employmentType":"Full-time","postedOn":"14 days ago","description":"<div><p>Job Description Job Summary:</p><p>Minimum 6 months of dispatching experience required.</p><p>Possess a clean driving record with no points on their record.</p><p>Must Pass a Live Scan and Background Check.</p><p>Provide front-line support for drivers who need assistance out in the field.</p><p>Log operational issues and implement process improvements.</p><p>Package orders accurately and efficiently.</p><p>Provide exceptional customers service by phone, text and during and in-person interactions.</p><p>Develop and maintain rapport with our customers, partners and staff.</p><p>Manage dispatch phone to answer questions and track orders, using a POS system to manage delivery orders, check inventory, light cleaning of shop and work space.</p><p>Duties/Responsibilities:</p><p>Set-up and Process customers orders using POS and Routing applications, including but not limited to OnFleet, and WeedMaps.</p><p>Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs Relaying information such as orders or other messages to and from work crews, supervisors or emergency personnel</p><p>Maintain a positive work environment conducive to trust and respect.</p><p>Maintain the strictest confidentiality in compliance with HIPPA guidelines.</p><p>Package orders accurately and efficiently, ensure accuracy of order prior to being handed over to Driver Process credit cards for Delivery purchases prior to being sent out Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service</p><p>Handling cash returned by drivers and keep accurate records Inspecting returned vehicles for cleanliness, wear and tear, record mileage, and maintain vehicle inventory Understanding and using the required software, reports, tools, and metrics.</p><p>Researches and maintains an understanding of recent laws and regulations for both recreational and medical customers as it pertains to the Cannabis industry.</p><p>Participates in the everyday cleaning procedures when not attending to a customer, maintaining a clean and tidy workspace at all times.</p><p>Maintains positive relationships and interactions with fellow co-workers, vendors, customers, and anyone whom comes into the store for any other purpose.</p><p>Regular, predictable attendance is required.</p><p>Must be available to work minimum of 35-40 hours per week. Schedules are subject to change based on needs of the business.</p><p>Ability to get along and work effectively with others.</p><p>Education and Experience: High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience. 2-5 years of experience working in the industry and knowledge of the varying medical benefits of different cannabinoids within Cannabis.</p><p>Requirements &amp; Abilities: Bend, lift, open, and move product up to 25 pounds as needed. Frequent standing &amp; sitting required. It is a requirement of ours that all candidates must have a valid CA Driver License and insurance policy. Background and proven experience in dispatch Available to work varied hours/days, including late nights, weekends, holidays The ability to make rapid decisions in a high-pressure environment.</p><p>Excellent communication, social and organization skills. Incredible ability to multi-task. A can-do, optimist attitude Ability to communicate clearly, honestly and effectively with customers and staff in all situations.</p><p><b>We provided the following inclusive hiring information: </b></p><p>We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</p><p>Job Type: Full-time</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Night shift</li><li>Overtime</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Dispatching: 1 year (Preferred)</li><li>Customer Service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Cannabis Delivery Dispatcher"},"location":{"country":"United States","address":"Sacramento, CA 95811","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/cannabis-delivery-dispatcher/cannabis-delivery-dispatcher/ea72d2f9c6714ae3d8cc48d93eb0db0f","title":"Cannabis Delivery Dispatcher","hash":"ea72d2f9c6714ae3d8cc48d93eb0db0f","postingUrl":"https://www.indeed.com/job/cannabis-delivery-dispatcher-2b30bf26b206f8bc"},{"employmentType":"Part-time, Casual, Permanent","postedOn":"7 days ago","description":"<div><p>Doctor Love and Hemp City is looking for 2 part time employees to join our team. There is inbetween 3-5 shifts per aplicant depending on how everything goes with training.</p><p>Doctor Love has been in business for over 20 years owned by the same people whom are amazing to work for.</p><p>We are looking for people who are able to work evenings and weekends. The manager generally works until 5 or 6 most days and the people that we will be hiring will work until 10 during the week and split the 12 hours on the weekend. 1 will do 10-4 and the other will be 4-10 and those shifts will be given based on customer service skills as certain times of the day are busier than others.</p><p>We have specific COVID-19 cleaning schedules that we comply with and we also follow any provincial mandates that are set forth by the government.</p><p>Must be 19+ to apply with 2 employer references and 1 personal reference.</p><p>Job Types: Part-time, Casual, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekends</li></ul><p>Experience:</p><ul><li>sales: 1 year (preferred)</li><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Mission, BC","city":"Mission","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/d41284fc180cc913f43f5a12853f7ff0","title":"Customer Service Representative","hash":"d41284fc180cc913f43f5a12853f7ff0","postingUrl":"https://ca.indeed.com/job/customer-service-representative-2b54b621522b88e8"},{"employmentType":"Part-time, Casual, Permanent","postedOn":"7 days ago","description":"<div><p>Doctor Love and Hemp City Cranbrook is now hiring for a part time sales associate to join our already fantastic team.</p><p>Shifts will be Thursday, Saturday and Sunday 4pm-8pm. If you feel this schedule will fit for you stop by the store or send your email through this ad and we would be happy to have you in to interview with our awesome manager.</p><p>The company has been in business for 20+ years and the owners are amazing people to work for. We are all a big family in the company and always want new family members to join our team.</p><p>There are lots of tasks that need to be completed daily so we do also need a self motivated individual whom is able to work productively on their own to complete tasks that the manager has set out for you.</p><p>Must be 19+ to apply with 2 employer references and 1 personal reference.</p><p>Job Types: Part-time, Casual, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Retail sales: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Cranbrook, BC","city":"Cranbrook","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/acc8f5e3047cba2e0ba96aca66ad7d1a","title":"Customer Service Representative","hash":"acc8f5e3047cba2e0ba96aca66ad7d1a","postingUrl":"https://ca.indeed.com/job/customer-service-representative-0ddde3fbc0526bc4"},{"employmentType":"Full-time","postedOn":"14 hours ago","description":"<div><p><b>Join our team for a fast-paced job in an even faster growing industry! Channel your love of Cannabis and your people skills into part of the bigger vision at Oregrown, Oregon’s Premier Cannabis Company. </b></p><p><b>**$300 Signing Bonus after 90 days of successful employment with Oregrown and satisfactory performance and attendance.**</b></p><p>We are offering talented individuals an opportunity to become a part of our Oregrown Flagship Retail Store in beautiful Bend, Oregon. If you have a passion for cannabis and for selling cannabis in a professional environment, this could be the cannabis job for you!</p><p>Delivery drivers at Oregrown are on the front line when it comes to customers and they must represent the company in a professional manner. They are the cannabis expert that the novice needs as well as a fellow head for experienced consumers. A successful delivery driver becomes highly efficient and timely when handling and delivering orders. They put a strong emphasis on compliance and customer service, as if the customer was standing in the dispensary.</p><p>The right candidate will be trustworthy, friendly, and have a deep knowledge of cannabis. A willing attitude to work and to continue learning how to become a better person is essential. Concise communication skills, the ability to learn quickly, and fantastic listening skills are also imperative.</p><p>This job requires a self-motivated individual. Acute attention to detail will help the business to remain compliant. Knowledge of the daily limits and how to calculate them per customer will be necessary.</p><p><b>*Current OLCC Marijuana Handler’s card is required.</b></p><ul><li>Previous experience with cannabis is required.</li><li>Weekends, nights, and holiday work will be required. As we are a retail establishment that is open 365 days a year, a dedicated team willing to work when necessary is crucial to the success of the business.</li></ul><p><b>Duties include but are not limited to: </b></p><ul><li>Providing exemplary service with a great attitude</li><li>Daily opening or closing duties</li><li>Recommending products to customers</li><li>Cash Handling</li><li>Shop Appearance</li><li>Updating online menus</li><li>Filling online orders</li><li>Clear communication with managers</li></ul><p>A company vehicle will be provided. A driving background check will be required. A clean driving record, with no more than one moving violation in the past 12 months.</p><p>Job Type: Full-time</p><p>Pay: From $14.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />Stanchions in place to maintain distance between staff and customers</p><p>Experience:</p><ul><li>Cannabis Retail: 1 year (Preferred)</li><li>Delivery driving: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>OLCC marijuana worker's permit (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Oregrown Industries, Inc.","logoUrl":"/logos/oregrown-43be5519f745872266e959bbf1e41d3c.png"},"location":{"country":"United States","address":"Bend, OR 97703","city":"Bend","stateProvince":"OR"},"frontendLink":"/job-posting/oregrown-industries-inc/retail-delivery-driver/99b33fe5b89078577b1c2906f030c484","title":"Retail Delivery Driver","hash":"99b33fe5b89078577b1c2906f030c484","postingUrl":"https://www.indeed.com/job/retail-delivery-driver-ad26085aeabfe180"},{"employmentType":"Part-time","postedOn":"4 days ago","description":"<div><p>Location: Palm Coast, FL</p><p>Parallel</p><p>Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p>IN A NUTSHELL…</p><p>The Guide is responsible for interacting with patients in our store locations, providing knowledge, information, and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. The Guide may report directly to the Store Manager, Assistant Store Manager, and Lead Guides. Supports the stores financial and KPI’s goals. Consistently follows the established operational processes.</p><p>This role is with Florida Market, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.</p><p>What You Will Be Doing</p><p>• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using established customer service model</p><p>• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration</p><p>• Maintain thorough product knowledge through participation in internal training programs to answer concerns and/or questions promptly and efficiently, referring to store management team when appropriate</p><p>• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPPA compliance</p><p>• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS)</p><p>• Responsible for maintaining the cleanliness of the store</p><p>• Supports the teamwork effort in both opening and closing procedures</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands</p><p>• Performs other duties and tasks as assigned</p><p>Experience And Skills You’ll Bring</p><p>• 1-year customer service, retail, or related experience (Preferred)</p><p>• Must be flexible regarding work schedule, including evenings, weekends, and holidays</p><p>• Microsoft Office Suite proficient level (Preferred)</p><p>• Strong attention to detail and ability to multitask and manage time effectively</p><p>• Excellent communication and organizational skills</p><p>• Ability to work in a fast-paced, changing, and challenging environment</p><p>• Ability to deal with problems and resolve in a timely and professional manner</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence and ability to build relationships in store and cross-functionally</p><p>• Passionate about the importance of medical marijuana</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>YOU WILL BE SUCCESSFUL IF YOU…</p><p>• Are self-motivated; micro-managing isn’t fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the “traditional” solution isn’t the best one</p><p>What You Get</p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>Physical Requirements</b></p><p>• Ability to stand for prolonged periods of time, counting, calculating and computer processing operations</p><p>• Ability to lift 30 lbs. unassisted</p><p>• Constantly operate a computer and other office machinery</p><p>• Kneeling, stooping, crouching, reaching for things on shelving with assisted ladders throughout the duration of the shift</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 34101PandoLogic. Keywords: Assistant Store Manager, Location: San Mateo, FL - 32187</p></div>","company":{"website":"liveparallel.com","companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"San Mateo, FL, USA","city":"San Mateo","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/customer-care-representative-san-mateo/5338e86b00d13e131a63238756acbad0","title":"Customer Care Representative -san mateo","hash":"5338e86b00d13e131a63238756acbad0","postingUrl":"https://www.linkedin.com/jobs/view/customer-care-representative-san-mateo-at-surterra-wellness-2673646856"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Job details</p><p>Salary</p><p>From $14 an hour</p><p><b>Job Type</b></p><p>Full-time</p><p>Part-time</p><p>Number of hires for this role</p><p>1</p><p><b>Qualifications</b></p><p>• *</p><p>Customer Service: 1 year (Required)</p><p>• High school or equivalent (Preferred)</p><p>Full Job Description</p><p>Spokane Green Leaf is Spokane’s Original Retail Cannabis Store.</p><p>We’re looking for Cannabis Retail Specialists to add to our team!</p><p>We offer competitive pay, paid vacation, paid sick leave, employee bonus program, employee discount program and other employee perks!</p><p>The main responsibility of our employees is Customer Service Sales! We pride ourselves on offering the best cannabis customer service in the business!</p><p>This position is responsible for following our policies, procedures, and operational guidelines.</p><p>This position is also responsible for cash-handling, inventory stocking, cleaning, reviewing and researching products and providing exceptional customer service.</p><p>We only hire positive, reliable, hard-working team players that have a true passion for our products, the cannabis industry and enjoy serving customers!</p><p><b>Responsibilities of the Cannabis Retail Specialists include but are not limited to:</b></p><p>– Greeting customers with a smile, positive energy and listening to all customer questions and then answering with a thoughtful response and appropriate recommendations.</p><p>– Curating an extensive knowledge of our products, various cannabis consumption methods and basically all things cannabis.</p><p>– Being proficient using our POS system accurately, maintaining compliance with the WSLCB traceability requirements.</p><p>– Accurately handle cash and appropriately apply discounts as needed.</p><p>– Participate in merchandising store displays, stocking product, cleaning, taking direction.</p><p>– Interact with customers, co-workers and vendors in a professional, friendly manner.</p><p>– Answering customer phone calls in a timely manner.</p><p>– Advising customers by providing information on products and educational resources.</p><p>– Helping customers make selections by building customer confidence; offering suggestions and opinions.</p><p><b>Requirements:</b></p><p>– Minimum of 21 years of age and MUST be a resident of Washington State.</p><p>– MUST BE ABLE TO PASS A THOROUGH CRIMINAL BACKGROUND CHECK.</p><p>– Must remain compliant with all legal or company regulations for working in the I-502 recreational cannabis industry. No exceptions in following the I-502 regulations are allowed.</p><p>-We have a zero-tolerance policy for cannabis consumption prior to or during the work day. All applicants must be able to commit to coming to work sober.</p><p>– Previous retail or customer service experience is strongly preferred. We may be open to experience from other industries if it’s applicable to this role (if you have previous experience in sales, you’ll be perfect for this role!)</p><p>We prefer that applicants are consumers of cannabis, as job perks include reviewing samples and making recommendations. Cannabis Retail Specialists are required to have a thorough first-hand knowledge of all the products we sell.</p><p><b>Minimum education requirement:</b></p><p>– You must have a high school diploma.</p><p>We are looking for the right people for this role. High energy &amp; enthusiasm for the products, cannabis industry, and our company is a MUST.</p><p>The ideal candidate has complete open availability: Monday – Sunday, 7:45 am – 11:30 pm. Those with complete open availability will be given top priority consideration for the positions available.</p><p><b>• If interested, respond to this ad with your resume (candidates without a resume will not be considered) and answers to the questions listed below. We will not consider any candidate who fails to follow the directions for the requested information:</b></p><p>What are your hours of availability? Which of the following shifts would you prefer: 7:45a – 3:30p or 1:30p – 9:30p or 3:30p – 11:30p?</p><p>Why do you want to work in the cannabis industry?</p><p>What is your professional and personal experience with cannabis?</p><p>What is your favorite way to consume cannabis (smoking flower, vaping concentrates, and/or eating edibles) and why?</p><p>Do you use cannabis products daily, weekly, monthly, or not at all?</p><p>Have you previously shopped at Spokane Green Leaf?</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $14.00 per hour</p><p><b>Benefits:</b></p><p>• Employee discount</p><p>• Paid time off</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Day shift</p><p>• Holidays</p><p>• Monday to Friday</p><p>• Night shift</p><p>• Weekend availability</p><p><b>Supplemental Pay:</b></p><p>• Bonus pay</p><p>• Tips</p><p><b>COVID-19 considerations:</b></p><p>All prospective employees must be vaccinated against Covid-19. Proof of vaccination required at time of interview.</p><p><b>Education:</b></p><p>• High school or equivalent (Preferred)</p><p><b>Experience:</b></p><p>• Customer Service: 1 year (Required)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p><p>Tagged as: 1, N]</p><p>Source</p></div>","company":{"companyType":"Private/Growth","name":"Spokane Green Leaf","logoUrl":"/logos/spokane-green-leaf-072e63f5aa528825c7794c7279cacf1c.jpeg"},"location":{"country":"United States","address":"Spokane, WA, United States","city":"Spokane","stateProvince":"WA"},"frontendLink":"/job-posting/spokane-green-leaf/cannabis-retail-customer-service-representative-spokane-green/97c874d54e6f2881fea09d50474dae83","title":"Cannabis Retail Customer Service Representative – Spokane Green...","hash":"97c874d54e6f2881fea09d50474dae83","postingUrl":"https://weedlisted.com/job/cannabis-retail-customer-service-representative-spokane-green-leaf-spokane-wa-5/"},{"postedOn":"3 days ago","description":"<div><div><div><p><b>WHO WE ARE</b></p><p>We are a local family-owned dispensary that is expanding into Toronto from Maryland, USA. Our retail store is fully licensed to provide cannabis products to customers in Ontario. We are excited to bring our many years of cannabis experience from the USA into Canada! At Herbiculture, we believe that every team member plays a vital role to our success and we rely on each other to foster our growth both professionally and personally. Our team members work in manners that respect each other and hold each other accountable to do the right thing every day. If you want to work in a fast-paced startup company where your ideas will be heard, we’re the company for you! You will be able to make an impact on our operations and be able to grow with the company. We are striving to be a positive addition to our community by providing a friendly and approachable environment for anyone who is interested in our products.</p><p><b>WHAT WE OFFER</b></p><ul><li>Employee discounts for our products</li><li>Environment where you are treated as a valued team member</li><li>Ability to have your ideas heard and make positive changes in the company</li><li>Recognition of potential and performance</li><li>Competitive pay</li><li>Additional paid personal emergency days off</li></ul><p><b>WHO WE ARE</b><b> </b><b>LOOKING FOR</b></p><p>This role is perfect for you if you have worked in a regulated cannabis retail environment before, and are passionate about the cannabis industry and products. Other people describe you as friendly and approachable and you would go out of your way to help others. You are a problem solver who listens keenly to what others are saying and interprets their needs accordingly. You enjoy sharing your knowledge and experiences by educating and recommending the best products that fit each customer’s needs. You strive to provide the best customer service that every customer deserves. You are comfortable working in various roles where no two days would be the same and understand that you have to comply with rules and regulations that govern the Company.</p><p><b>WHAT YOU WILL BE DOING</b></p><ul><li>Warmly greeting and welcoming each guest/customer</li><li>Maintaining a clean, welcoming, and comfortable atmosphere for everyone in the store</li><li>Assisting customers by educating them about different promotions, products, and uses</li><li>Ensuring every customer is aware of our promotions so they can get the best deal for their purchase</li><li>Listening attentively to customers and recommending the appropriate products that fits their needs</li><li>Ensuring that storefront is sufficiently stocked and that products are correctly displayed</li><li>Efficiently operating the POS system, ATM terminals, and cash drawer in order to complete transactions and maintain accurate records</li><li>Fulfilling cannabis orders</li><li>Executing proper opening and closing procedures so that the store is well maintained for optimal operation</li><li>Complying with Herbiculture’s policies, standards, and governing legislations</li><li>Additional responsibilities specific to the client to whom the Customer Care Specialist is assigned may be given</li><li>In partnership with the leadership team support in elevating the atmosphere and experience for team members and guests while upholding Federal and Provincial compliance to the highest standard.</li><li>Lead by example in providing first-class guest experiences and service standard.</li><li>Support in training and developing our retail teams to increase profitability.</li></ul><p><b>YOUR ABILITIES:</b></p><ul><li>Able to provide and maintain high standard customer service skills in a fast-paced and busy environment</li><li>Excellent verbal communication, interpersonal, and active listening skills</li><li>Problem solving, negotiating, mediating, and conflict resolution skills</li><li>Ability to multi-task for extended periods of time</li><li>Willingness to work flexible hours, including evenings, weekends, and holidays</li><li>Be detailed oriented</li><li>Basic knowledge of math and computer functions</li><li>Ability to work accurately, quickly, and efficiently</li></ul><p></p><p><b><br />JOB REQUIREMENTS:</b></p><ul><li>At least 19 years of age according to the Cannabis Act and Regulations of Ontario</li><li>A minimum of 1 year of experience working in a regulated cannabis retail environment</li><li>A minimum of 2 years relevant experience in sales and/or customer service</li><li>Ability to achieve a passing score for AGCO-required CannSell training course</li><li>Comfortable with computers and other forms of technology</li></ul><p>Preferred</p><ul><li>High school diploma, or equivalent; Bachelor’s degree preferred</li></ul><p>Other</p><ul><li>Proficiency in Cantonese or Mandarin an asset</li></ul><p></p><p><b><br />NEXT STEPS</b></p><p>If this sounds like you, then we want you to join us! Apply online with your resume and if we think you’re the person we’re looking for, we’ll reach out to learn more about you.</p><p></p><p><i><br />Herbiculture is dedicated to offer Equal Employment Opportunity. We welcome all applicants and employees equally regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinance.</i></p></div></div></div>","company":{"companyType":"Private","name":"Herbiculture Ontario Inc","logoUrl":"/logos/herbiculture-ontario-inc-7c3dded85c41e8bc936175c91e439660.png"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/herbiculture-ontario-inc/client-care-specialist-budtender/d852b597d35149bed4bb457eefb17526","title":"Client Care Specialist (Budtender)","hash":"d852b597d35149bed4bb457eefb17526","postingUrl":"https://ca.indeed.com/job/client-care-specialist-budtender-454cec351189424c"},{"employmentType":"Full-time, Part-time","postedOn":"4 days ago","description":"<div><p>We are looking to hire customer service-oriented Delivery Dispatchers to assist our drivers to delver cannabis products. We have full- and part-time positions available.This position will also help are in our facility when needed.</p><p><b>A successful candidate will be one who can work a rotating schedule including midafternoon, nights, and weekends, is dependable, adheres to the safety rules of the road and is customer focused by providing exceptional customer service and timely accurate deliveries.</b></p><p><b>Clean Driving Record a MUST (no citations or at fault accidents)</b></p><p><b>Responsibilities </b></p><ul><li>Efficiently and logically assign orders to drivers based on local geography, traffic patterns, and time constraints</li><li>Provide support for drivers who need assistance out on their delivery routes</li><li>Communicate potential operational and technical issues</li><li>Provide exceptional customers service in all interactions via phone, text, or email</li><li>Develop and maintain rapport with our delivery partners, drivers, and staff</li><li>Ensure driver concerns and/or questions are solved and answered promptly and efficiently and communicate customer requests and/or problems to a manager when needed</li><li>Maintain a positive work environment conducive to trust and respect</li><li>Maintain the strictest confidentiality in compliance with HIPPA guidelines where applicable.</li></ul><p><b>Qualifications</b></p><ul><li>1+ years dispatch experience required</li><li>Personal knowledge of various cannabis products (Preferred not required)</li><li>Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required)</li><li>Strong geospatial skills and Northern CA geography knowledge</li><li>The ability to make rapid decisions in a high-pressure environment</li><li>Excellent communication, social and organization skills</li><li>Ability to multi-task</li><li>A can-do, optimist attitude</li><li>Ability to adhere to the highest customer service standards at all times</li><li>Ability to communicate clearly, honestly, and effectively with customers and staff in all situations</li><li>Strong problem solving, customer service, and interpersonal skills</li><li>Ability to maintain high standards in a fast-paced, constantly evolving environment</li><li>Must possess a high degree of personal ownership and accountability</li><li>Must have a high level of organization</li></ul><p><b>Physical Requirements</b></p><ul><li>Able to drive company car for 6+ hours</li><li>Able to sit for extended periods of time</li><li>Able to lift up to 5 lbs.</li><li>Good vision and hearing</li></ul><p><b>Additional Requirements</b></p><ul><li>Must have and maintain clean driving record (MVR)</li><li>Must be at least 21-years of age</li><li>Must pass Liveacan (Background Check)</li><li>Must be able to work nights, weekends, and holidays</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $15.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Night shift</li><li>Overtime</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Signing bonus</li></ul><p>COVID-19 considerations:<br />To keep our delivery drivers safe, Silverstreak Solutions follows the CDC's best practice guidelines including conducting a health check at the start of each employee's shift along with providing face masks, gloves, and hand sanitizer.</p><p>Application Question(s):</p><ul><li>Do you have a clean (no citations or at fault accidents) motor vehicle record (MVR)?</li><li>This position requires employees be at least 21 years of age. Do you meet this requirement?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Driving: 2 years (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Silverstreak Solutions, Inc"},"location":{"country":"United States","address":"Sacramento, CA 95811","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/silverstreak-solutions-inc/delivery-dispatcher/fadf5bfdf2b3c218f0f231ccc5f8bab4","title":"Delivery Dispatcher","hash":"fadf5bfdf2b3c218f0f231ccc5f8bab4","postingUrl":"https://www.indeed.com/job/delivery-dispatcher-96fe163e160e2c7d"},{"employmentType":"Part-time, Permanent","postedOn":"7 days ago","description":"<div><p>Job description</p><p><b>Sessions Cannabis in Collingwood is an <i>independently</i> <i>owned</i> and <i>operated </i>recreational cannabis store. </b>Sessionswas designed and built to blend into and become a part of the community we serve. Our mission is to deliver a knowledgeable and personalized cannabis experience to meet our customers unique needs, offering easy to understand information about Terpenes to THC.</p><p>We provide and source the highest quality cannabis products from the most<br />established and well-known brands, while also sourcing unique and smaller<br />producers to satisfy the needs of an enthusiast to a connoisseur.</p><p><b>The Position</b>:</p><p>We are looking for responsible and trustworthy individuals who are<br />passionate about the cannabis industry and want to be part of a team committed to reducing the stigma and exemplifying the modern cannabis landscape.</p><p>Reporting to the Store Manager, the Budtender holds a key role within our<br />organization. As the Budtender you must develop, cultivate and foster relationships with our customers, advising and educating on suitable cannabis products. Budtenders must exude a professional, positive and welcoming attitude at all times.</p><p><b>Requirements: </b></p><ul><li>Minimum 19 years old</li><li>CannSell certification required</li><li>Criminal Background check required</li><li>Minimum 1 year customer service experience in a retail setting</li><li>Demonstrate a high level of integrity and responsibility, adhering to all AGCO regulatory requirements and company policies</li><li>Excellent communication and organizational skills</li><li>Passionate about the cannabis industry with a desire to learn</li><li>Ability to develop meaningful connections through creating relationships in the community with customers and peers based on a foundation of trust and teamwork</li><li>Must be flexible with hours and comfortable with change in a fast paced industry</li><li>Ability to consistently work weekdays, nights, holidays and weekends</li></ul><p><b>Responsibilities: </b></p><ul><li>Assist and educate customers while building enduring and long lasting relationships</li><li>Drive sales through education and product knowledge</li><li>Continue to increase your level of cannabis knowledge and curate experiences that go above and beyond expectations</li><li>Be mindful of sales objectives and business matters</li><li>Ensuring the dispensary is clean and well-organized at all times</li><li>Process all customer payments using our Point of Sale (POS) System</li><li>Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Holders</li></ul><p><b>Job Type &amp; Salary: </b></p><ul><li>Part-time, permanent</li><li>Starting at $16 per hour</li></ul><p><b>Who Should Apply?</b></p><ul><li>If you have a talent for the retail experience including educating and engaging</li><li>customers.</li><li>Strong communicators with the ability to create meaningful connections with a diverse customer base.</li><li>Passionate about engaging with your community and supporting your peers as we educate Canadians about cannabis.</li></ul><p><b><i>Sessions Cannabis in Collingwood</i></b> is an equal opportunity employer and values the diversity of our team members and customers. We thank all those who apply, only those selected for an interview will be contacted to move forward.</p><p>Part-time hours: 10-30 per week</p><p>Job Types: Part-time, Permanent</p><p>Salary: $16.00-$18.00 per hour</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All customers and staff are to wear a mask. COVID screening is done with each employee at the start of each shift.</p><p>Application question(s):</p><ul><li>How many years of Cannabis experience do you have?</li><li>Are you at least 19 years of age or older due to regulations?</li></ul><p>Experience:</p><ul><li>Retail sales: 1 year (required)</li></ul><p>Licence/Certification:</p><ul><li>CannSell Certificate (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Sessions Cannabis Collingwood","logoUrl":"/logos/sessions-cannabis-collingwood-41aabae49140d465e23a992d5b140cb9.png"},"location":{"country":"Canada","address":"Collingwood, ON","city":"Collingwood","stateProvince":"ON"},"frontendLink":"/job-posting/sessions-cannabis-collingwood/customer-service-representative-budtender/f5156b8b481deb4b4b009eae91187655","title":"Customer Service Representative - Budtender","hash":"f5156b8b481deb4b4b009eae91187655","postingUrl":"https://ca.indeed.com/job/customer-service-representative-budtender-1d8735d13ed6d7b7"},{"postedOn":"15 hours ago","description":"<div><div><p><b>Prize Payout Service Representative</b></p><p><b>ABOUT AGLC</b><br />Alberta Gaming, Liquor &amp; Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.</p><p></p><p><b><br />ABOUT GAMING</b><br />The Gaming branch is responsible to achieve annual revenue target through provincially operated gaming activities that align with AGLC's vision of responsible gaming. The branch ensures that Gaming activities in the province are operated with integrity and social responsibility, align with Gaming Regulations and Board Policy and deliver on commitments to stakeholders in the province of Alberta.</p><p>Gaming activities included Electronic Gaming Machines (EGMs), Electronic Table Games (EGTs), Video Lottery Terminals (VLTs), Lottery and Online Gambling.</p><p></p><p><b><br />ABOUT THE POSITION</b></p><p><b>Prize Payout Service Representative</b><br /><b>Job Req:</b><b> </b>788<br /><b>Location:</b><b> </b>St. Albert Office<br /><b>Division/Branch:</b><b> </b>Gaming &amp; Cannabis / Gaming<br /><b>Classification:</b><b> </b>Administrative Support 3 (073)<br /><b>Status:</b><b> </b>Union<br /><b>Employment Status:</b><b> </b>Permanent Full Time<br /><b>Salary: </b>$44,597.07 - $54,447.21<br /><b>Closing Date: August 18, 2021</b></p><p></p><p><b><br />JOB SUMMARY</b></p><p>This position is responsible for the day to day processing of winning lottery tickets in the St. Albert Prize Payout Office. In addition to assisting claimants with their prize claims, this position will provide lottery information to the general public.</p><p></p><p><br />The Prize Payout Customer Service Representative interacts on a daily basis with the general public, ticket lottery winners, Alberta Gaming, Liquor and Cannabis (AGLC) and Western Canada Lottery Corporation (WCLC) staff, in a courteous, respectful and professional manner. Expectations are high in the role to ensure the integrity of lottery prize claims and adhering to established policies, procedures, rules and regulations of the WCLC, the Interprovincial Lottery Corporation and AGLC. This position must have excellent organizational skills and the ability to pay close attention to detail to ensure accuracy and timeliness in the completion of prize claim transactions.</p><p></p><p><br />To be successful, the candidate needs to have the ability to maintain calm composure during stressful situations and has to be focused on providing the best “Winning Experience” possible for Albertans. The successful candidate must be able to work within a strong team environment, multi-task, exercise sound judgment and have strong computer skills. Additional training in conflict management would be a strong asset within this position.</p><p></p><p><b><br />SKILLS &amp; ABILITIES</b></p><ul><li>High school diploma with a minimum of two years front line, customer service and/or information related service-based experience is required.</li><li>A Valid Driver’s License, Commissioner of Oaths (existing or to be completed on the job).</li><li>Strong office administrative and computer skills, particularly with Microsoft Office.</li></ul><p></p><p><b><br />NOTE:</b></p><ul><li>To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.</li><li>While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.</li><li>As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.</li><li>An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.</li><li>AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.</li></ul></div><p></p></div>","company":{"name":"Alberta Gaming, Liquor and Cannabis"},"location":{"country":"Canada","address":"St. Albert, AB","city":"St. Albert","stateProvince":"AB"},"frontendLink":"/job-posting/alberta-gaming-liquor-and-cannabis/prize-payout-service-representative/dc18c383a6f57eb388fdb5e13e90bb8d","title":"Prize Payout Service Representative","hash":"dc18c383a6f57eb388fdb5e13e90bb8d","postingUrl":"https://ca.indeed.com/job/prize-payout-service-representative-a6c3a9647fab4f42"},{"employmentType":"Part-time, Temporary","postedOn":"6 days ago","description":"<div><p>SPARQ RETAIL is now looking for Delivery Drivers for our retail locations in Peterborough, Ontario. Available positions are part-time with hours ranging from 10-35 hours weekly beginning in early August 2021. Initially this position will be temporary and is dependent on the AGCO continuing to permit deliveries for recreational dispensaries.</p><p>As a delivery driver, you will often be the first face-to-face experience that our customers have with a representative of our stores. Cannabis delivery is a positive experience and we want to delight our customers with each and every interaction.</p><p>We aim to offer a customer experience that is educational and exceeds expectations from initial contact with our store associates right through to the delivery of product.</p><p>We are never satisfied and are always looking for ways to improve the experience and products that we offer our guests. We look to our associates to help us make changes and suggest new ideas in order to stay on the leading edge of positive experiences in cannabis retail.</p><p>Successful candidates will be professional, trustworthy, enthusiastic and manage their time effectively.</p><p>Responsibilities will include (but are not limited to):</p><ul><li>Assisting the management team with opening and closing the stores</li><li>Welcoming guests in a warm and inviting manner while not on deliveries</li><li>Provide a personable, educational shopping experience that highlights our products as well as their responsible use</li></ul><ul><li>Verify identification to ensure all guests in the store are over age 19</li><li>Verify customer orders and ensure their accuracy</li></ul><ul><li>Accurately process payment for guest orders using our Point Of Sale (POS) tablets</li><li>Accurately process cash transactions</li></ul><ul><li>Maintaining organization and cleanliness of cannabis display</li><li>Maintain general knowledge of current government regulations regarding the retail sale of recreational cannabis to ensure compliance with the AGCO regulations for the sale of cannabis</li><li>Comprehensive knowledge of the cannabis industry and the products the we offer (strains, flavour profiles, consumption methods etc)</li></ul><p>We are seeking candidates to join our team who are passionate and will provide the customer with an experience that is second to none. We will provide any required training as well as a supportive, inclusive environment so that we may grow together as a team.</p><p>Minimum requirements:</p><ul><li>3+ years retail experience</li><li>CANNSELL certified or ability to become CANNSELL certified</li><li>Valid Ontario Driver's License</li><li>Background Check</li><li>Reliable, functional vehicle</li><li>Proof of vehicle insurance</li><li>High levels of integrity and personal responsibility</li><li>Excellent organizational skills</li><li>Strong communication skills</li></ul><p>Hours per week:</p><p>-Based on availability position can either be full-time or part-time hours.</p><p>SPARQ RETAIL is an equal opportunity employer. We thank you for taking the time to apply, however, only those candidates selected for an interview will be contacted.</p><p>***Please submit a cover letter detailing any relevant experience along with resume via Indeed.</p><p>Part-time hours: 10-35 per week</p><p>Job Types: Part-time, Temporary</p><p>Salary: $15.00-$16.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Company events</li><li>On-site parking</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All customers and staff required to wear a mask, frequent sanitizing of high-touch surfaces.</p><p>Licence/Certification:</p><ul><li>CANNSELL License (preferred)</li></ul><p>Shift availability:</p><ul><li>Day Shift (preferred)</li><li>Night Shift (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Startup","name":"Sparq Retail","logoUrl":"/logos/sparq-retail-c4861c410084601ec9a8a19a4e58fc6c.jpeg"},"location":{"country":"Canada","address":"Peterborough, ON","city":"Peterborough","stateProvince":"ON"},"frontendLink":"/job-posting/sparq-retail/delivery-driver/14f74974094f89bdccbf92d0616e63b5","title":"Delivery Driver","hash":"14f74974094f89bdccbf92d0616e63b5","postingUrl":"https://ca.indeed.com/job/delivery-driver-16fed3c4cda1fdcc"},{"postedOn":"4 days ago","description":"<div><div><div>Irie Care Delivery is a staple in the Cannabis Delivery Service community. We're seeking trustworthy and responsible individuals to join our legal Cannabis venture based here in Oakland!</div><div></div><div><br />Our ideal hire would be an upbeat, customer service oriented driver responsible for handling and delivering scheduled orders here locally within the East Bay and surrounding areas in a company provided vehicle.</div><div></div><div><br />We will provide all other necessary tools and training needed to be successful in this position with the room for growth and more opportunity within our Company.</div><div></div><div><br />We look forward to speaking with you and thank you for your consideration!</div><div><p><b>Qualifications</b></p><div><div><b>Experience:</b></div><ul><li>CANNABIS INDUSTRY, 1 year (Required)</li></ul><div><b>Education:</b></div><ul><li>High school or equivalent (Required)</li></ul><div><b>License:</b></div><div>Driver's License (Required)</div></div></div><div><p><b>Requirements</b></p><div><ul><li>Must be 21+</li><li>Punctual, self-motivated, and employ effective Time Management skills with great attention to detail.</li><li>Ability to communicate effectively verbally and written with clients, coworkers, and supervisors in the primary language used in the workplace; ability to read and write orders is a key component in daily operations.</li><li>Must be able to continuously sit, stand, walk, climb, bend, stoop, and to lift, carry and handle products and orders</li><li>Current DMV Printout of your driving record</li><li>Valid California Driver's License with no history of DUI's or more than 2 pts currently on your record</li><li>Ability to pass a Background Check</li><li>Delivery/Driving Experience (Highly preferred but not required)</li><li>Knowledge of Cannabis Products / Cannabis Industry (Preferred)</li></ul></div></div><div><p><b>Company Website:</b></p><div><div>iriecaredelivery.com</div></div></div><div><p><b>Schedule</b></p><div><div>Monday to Friday</div><div>Weekends required</div><div>Holidays required</div><div>Day shift</div><div>Night shift</div><div>8 hour shift</div></div></div><div><p><b>Pay &amp; Compensation</b></p><div><div>Hourly pay</div><div></div><div><b><br />Additional Compensation:</b></div><div>Bonuses</div><div>Store Discounts</div></div></div><div><p><b>Benefits</b></p><div><ul><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Flexible schedule</li></ul></div></div></div><br /><div><h2><b>Irie Care Delivery - Oakland Office</b></h2><p>1036 47th Ave, Oakland, CA 94601</p></div><p></p></div>","company":{"companyType":"Private/Growth","name":"Irie Care Delivery","logoUrl":"/logos/budcom-3a54388df3a61de4f4d1e18775219b1b.png"},"location":{"country":"United States","address":"Oakland, CA 94601","city":"Oakland","stateProvince":"CA"},"frontendLink":"/job-posting/irie-care-delivery/cannabis-delivery-specialist/bee1b30970b0cb5d055586ba83bb9f35","title":"Cannabis Delivery Specialist","hash":"bee1b30970b0cb5d055586ba83bb9f35","postingUrl":"https://www.indeed.com/job/cannabis-delivery-specialist-5022d85bc3b56f98"},{"postedOn":"14 hours ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Coordinates money flow in and out of store and processes customer transactions for products or services sold in office. Assists customers with locating products, conducting price verifications, and providing efficient check out services.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Processes requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, etc.</li><li>Prepares cash/check deposits and maintains accurate store financial records and bank deposit logs.</li><li>Checks cash register drawers for overages and shortages. Reports discrepancies to management to ensure proper actions are taken.</li><li>Performs various store office activities such as ordering office supplies, assisting cashiers, and answering incoming telephone calls.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.</li><li>Accesses or memorizes product codes and remains familiar with ad and special items.</li><li>Maintains accurate money count in drawer by checking out groceries, providing change, and closing out drawer. Balances cash register drawers and safe funds.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.</li><li>Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.</li><li>Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.</li></ul></div></div><p></p><div><div><h2><b><br />Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Intermediate knowledge of cash register.</li><li>Basic mathematical and counting skills.</li><li>Basic knowledge of tender policies and procedures.</li><li>Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.</li><li>Basic knowledge of anti-money laundering and other government regulations related to monetary transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to maintain a high level of accuracy.</li><li>Ability to remain courteous with customers at all times.</li><li>Ability to work well with fellow partners and promote a team environment.</li><li>Ability to work flexible schedules including nights, weekends and holidays.</li></ul></div></div><div><div><h2><b>Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>Anti-Money Laundering (AML) certification required.</li><li>TABC/LACT certification required where applicable.</li><li>Health Insurance Portability and Accountability Act (HIPAA) certification required.</li><li>Typically involves on-the-job training.</li></ul></div></div><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Continuously required to stand or walk.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Frequently required to use fine finger movements (ex. sorting and typing).</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Attendance at work is required.</li></ul></div></div><p></p><div><div><h2><b><br />Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a retail store.</li><li>Occasionally exposed to cleaning agents.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p><b>Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Pottsboro, TX","city":"Pottsboro","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/office-cashier/7f0e8d3ee659f3378498fc959c3ed32e","title":"Office Cashier","hash":"7f0e8d3ee659f3378498fc959c3ed32e","postingUrl":"https://www.indeed.com/job/office-cashier-aabb873be331367b"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Location: Palm Coast, FLParallelEveryone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.IN A NUTSHELL…The Guide is responsible for interacting with patients in our store locations, providing knowledge, information, and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. The Guide may report directly to the Store Manager, Assistant Store Manager, and Lead Guides. Supports the stores financial and KPI’s goals. Consistently follows the established operational processes. This role is with Florida Market, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. WHAT YOU WILL BE DOINGModel best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using established customer service model.Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration. Maintain thorough product knowledge through participation in internal training programs to answer concerns and/or questions promptly and efficiently, referring to store management team when appropriate.Participate in the patient intake process, entering and maintaining appropriate paperwork and patient recordsMaintain privacy and confidentiality of sensitive patient information in alignment with HIPPA compliance Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS) Responsible for maintaining the cleanliness of the storeSupports the teamwork effort in both opening and closing proceduresAppropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brandsPerforms other duties and tasks as assignedEXPERIENCE AND SKILLS YOU’LL BRING1-year customer service, retail, or related experience (Preferred) Must be flexible regarding work schedule, including evenings, weekends, and holidaysMicrosoft Office Suite proficient level (Preferred) Strong attention to detail and ability to multitask and manage time effectivelyExcellent communication and organizational skillsAbility to work in a fast-paced, changing, and challenging environment. Ability to deal with problems and resolve in a timely and professional mannerPositive attitude and strong work ethicDemonstrates high emotional intelligence and ability to build relationships in store and cross-functionallyPassionate about the importance of medical marijuanaAge 21 or over (Required)High School Diploma or equivalent (Required)Valid Government-Issued Photo ID (Required)YOU WILL BE SUCCESSFUL IF YOU…Are self-motivated; micro-managing isn’t fun for anyoneRoll your sleeves up and do the work; strategy is important, but so is getting stuff doneCan work fast and be flexible; our industry is always changingPlay nice with others; we collaborate with each other a lotThink creatively; sometimes, the “traditional” solution isn’t the best oneWHAT YOU GETConsistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programsBalance and flexibility; paid time off, paid parental leave, flexible work arrangementsFinancial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industryEmployee discount Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through BenevityPHYSICAL REQUIREMENTSAbility to stand for prolonged periods of time, counting, calculating and computer processing operations. Ability to lift 30 lbs. unassistedConstantly operate a computer and other office machineryKneeling, stooping, crouching, reaching for things on shelving with assisted ladders throughout the duration of the shiftPARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUESOur Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | AgilityWe are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.DISCLAIMERParallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates. Internal ID: 34101</p></div>","company":{"website":"liveparallel.com","companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Flagler Beach, FL, USA","city":"Flagler Beach","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/retail-sales-representative/ca108366f9332e2a77e7db323c90167b","title":"Retail Sales Representative","hash":"ca108366f9332e2a77e7db323c90167b","postingUrl":"https://www.monster.com/job-openings/retail-sales-representative-flagler-beach-fl--57e8f8b5-3d6d-4349-b1f0-9c58c747cbcb"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Location: Palm Coast, FLParallelEveryone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.IN A NUTSHELL…The Guide is responsible for interacting with patients in our store locations, providing knowledge, information, and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. The Guide may report directly to the Store Manager, Assistant Store Manager, and Lead Guides. Supports the stores financial and KPI’s goals. Consistently follows the established operational processes. This role is with Florida Market, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. WHAT YOU WILL BE DOINGModel best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using established customer service model.Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration. Maintain thorough product knowledge through participation in internal training programs to answer concerns and/or questions promptly and efficiently, referring to store management team when appropriate.Participate in the patient intake process, entering and maintaining appropriate paperwork and patient recordsMaintain privacy and confidentiality of sensitive patient information in alignment with HIPPA compliance Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS) Responsible for maintaining the cleanliness of the storeSupports the teamwork effort in both opening and closing proceduresAppropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brandsPerforms other duties and tasks as assignedEXPERIENCE AND SKILLS YOU’LL BRING1-year customer service, retail, or related experience (Preferred) Must be flexible regarding work schedule, including evenings, weekends, and holidaysMicrosoft Office Suite proficient level (Preferred) Strong attention to detail and ability to multitask and manage time effectivelyExcellent communication and organizational skillsAbility to work in a fast-paced, changing, and challenging environment. Ability to deal with problems and resolve in a timely and professional mannerPositive attitude and strong work ethicDemonstrates high emotional intelligence and ability to build relationships in store and cross-functionallyPassionate about the importance of medical marijuanaAge 21 or over (Required)High School Diploma or equivalent (Required)Valid Government-Issued Photo ID (Required)YOU WILL BE SUCCESSFUL IF YOU…Are self-motivated; micro-managing isn’t fun for anyoneRoll your sleeves up and do the work; strategy is important, but so is getting stuff doneCan work fast and be flexible; our industry is always changingPlay nice with others; we collaborate with each other a lotThink creatively; sometimes, the “traditional” solution isn’t the best oneWHAT YOU GETConsistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programsBalance and flexibility; paid time off, paid parental leave, flexible work arrangementsFinancial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industryEmployee discount Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through BenevityPHYSICAL REQUIREMENTSAbility to stand for prolonged periods of time, counting, calculating and computer processing operations. Ability to lift 30 lbs. unassistedConstantly operate a computer and other office machineryKneeling, stooping, crouching, reaching for things on shelving with assisted ladders throughout the duration of the shiftPARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUESOur Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | AgilityWe are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.DISCLAIMERParallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates. Internal ID: 34101</p></div>","company":{"website":"liveparallel.com","companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Crescent City, FL, USA","city":"Crescent City","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/retail-sales-representative/81f93bd173131eb72e19a872d1cc58c4","title":"Retail Sales Representative","hash":"81f93bd173131eb72e19a872d1cc58c4","postingUrl":"https://www.monster.com/job-openings/retail-sales-representative-crescent-city-fl--b455efc2-d67b-4a40-9595-1f25cbd5feb4"},{"employmentType":"Part-time","postedOn":"7 days ago","description":"<div><p>Enhanced Botanicals provides the highest quality cannabinoid products for consumer health, wellness, and cosmetic applications. As the consumer brand division of Green Rock Hemp Holdings, Enhanced Botanicals partners with customers to build profitable CBD brands with high-quality, vertically traceable, third-party tested products.</p><p>We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Review and respond to Customer Service related emails and phone messages</li><li>Make follow-up phone calls to online customers</li><li>Follow up with USPS and our fulfillment center for shipping related issues</li><li>Respond to customer questions and inquiries using a reference guide provided by supervisor</li><li>Keep records of customer interactions, process customer accounts and file documents</li></ul><p><b>Skills</b></p><ul><li>Proven customer support experience or experience as a client service representative</li><li>Strong phone contact handling skills and active listening</li><li>Excellent communication and presentation skills</li></ul><p>This position will vary from 10-20 hours / week--sometimes more during active campaigns.</p><p>Preference will be given to applicants who complete the Skills Assessments: Customer Service and Workstyle Reliability.</p><p>Job Type: Part-time</p><p>Pay: From $15.00 per hour</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Customer service: 2 years (Required)</li></ul><p>Work Location:</p><ul><li>Fully Remote</li></ul></div>","company":{"name":"Enhanced Botanicals, LLC"},"location":{"address":"Remote"},"frontendLink":"/job-posting/enhanced-botanicals-llc/customer-service-representative-part-time-remote/480b9b696f3661b6ed67a9a6743faaef","title":"Customer Service Representative - Part-time, Remote","hash":"480b9b696f3661b6ed67a9a6743faaef","postingUrl":"https://www.indeed.com/job/customer-service-representative-part-time-remote-89c8394768ae8054"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p><b>Official Job Description</b></p><p><b><i>Client Services Representative</i></b></p><p>Basic Purpose</p><p>Responsible for the proper and timely handling of client inquiries, laboratory testing education, rules, and regulations.</p><p>Typical Functions</p><ul><li>Greet clients and visitors and provide appropriate next steps.</li><li>Answer all incoming calls to assist clients with inquiries.</li><li>Check, respond, or forward voicemail and email messages to appropriate personnel.</li><li>Provide education to clients and staff regarding order intake to comply with OMMA regulations and A2LA requirements.</li><li>Receive, intake, and process all client and types of product sample(s) orders.</li><li>Place outbound calls to clients daily.</li><li>Accept client payments, enter data, review, and correct client information, sample, and financial data in electronic systems.</li><li>Maintain, file, scan, and organize physical and digital forms and documents.</li><li>Scans and shreds all confidential company documents for security purposes.</li><li>Office equipment cleanliness and maintenance.</li><li>Add new clients to the appropriate folders and build out files in the online file system.</li><li>Other duties as assigned.</li></ul><p>Knowledge, Skills &amp; Abilities</p><p>Knowledge of company policies and procedures; of all legislation related to the testing of medical marijuana or hemp and CBD; of the principles, practices, organization, development, and administration of the laboratory. Ability to evaluate staff performance; plan and coordinate the activities of multiple work areas engaged in a wide variety of functions; to communicate effectively, both orally and in writing to interpret, analyze and resolve highly complex administrative and personnel problems; to understand and apply policy material; maintain effective working relationships with others.</p><p>Minimum Qualifications</p><ul><li>High School Diploma or GED</li><li>Sales Experience (Associate degree in a business-related field preferred)</li></ul><p>Special Requirement</p><ul><li>Applicants must have or be eligible to obtain a valid driver’s license.</li><li>Must be able to pass a background check.</li><li>Applicants must be available and present for initial training and continuing training as needed.</li></ul><p>Job Type: Full-time</p><p>Pay: $25,000.00 - $40,000.00 per year</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Certus Bioscience"},"location":{"country":"United States","address":"Oklahoma City, OK","city":"Oklahoma City","stateProvince":"OK"},"frontendLink":"/job-posting/certus-bioscience/customer-service-representative-cannabis/b47a69b50820c5dcc46349ac4216069d","title":"Customer Service Representative-Cannabis","hash":"b47a69b50820c5dcc46349ac4216069d","postingUrl":"https://www.indeed.com/job/customer-service-representative-cannabis-12fec671cf259340"},{"postedOn":"14 hours ago","description":"<div><div><p>710 Labs is an award-winning multi-state cannabis brand obsessed with making the richest flavored, organic, small batch cannabis on the planet. We are the OGs that hand select and hunt exotic cultivars from the most renowned breeders. We collaborate with artists such as Richard Prince, LSD World Peace, Astral Oracles, The Elder Statesman and Camp High among others for exclusive accessories and product drops.</p><p>At 710 Labs, our mission is simple: to disrupt the industry through obsessive quality. We believe in quality over everything – quality people, quality thinking, quality expression, quality of life. We believe in open communication and genuine collaboration where everyone has a voice. We rise together as a team and as an industry.</p><p>710 Labs is looking for an experienced Concierge Manager to join our growing Direct to Consumer team. Reporting to the VP of Direct to Consumer, you will be working closely with our product, ecommerce, and customer service teams. You will own the customer experience for our most VIP customers - helping them select products, checking in on them, and providing them the overall highest quality of experience in the industry.</p><p>What you’ll do</p><ul><li><p>Own client satisfaction &amp; retention KPIs</p></li><li><p>Provide best-in-class level of service at all times</p></li><li><p>Look for new/innovative ways to provide anticipatory services</p></li><li><p>Coordinate correspondence with customers pre and post delivery</p></li><li><p>Manage book of clients, with regular check-ins and interactions via text, email, phone, and occasionally in person</p></li><li><p>Private shop our most VIP clients</p></li><li><p>Guide clients through the product discovery process, showing them new cultivars and product categories they may enjoy</p></li><li><p>Update and manage client notes in CRM</p></li><li><p>Work closely with internal &amp; external partners to resolve customer issues</p></li><li><p>Ability to speak to highly specialized, knowledgeable, and high spend customers daily, utilizing brand language and tone</p></li><li><p>Pull weekly/monthly KPIs and report out to senior management</p></li><li><p>Report on and proactively maintain stock levels</p></li><li><p>Over time, train and onboard new members of the Client Experience team</p></li></ul><p>What you’ll need to be successful</p><ul><li><p>Extremely knowledgeable about cannabis and hash, &amp; passionate about 710 Labs</p></li><li><p>Prior experience within the hospitality industry (luxury hospitality preferred)</p></li><li><p>Very strong written and verbal communication skills</p></li><li><p>Very strong organizational &amp; multi-tasking ability</p></li><li><p>Well versed in Google Suite (particularly Gmail, Docs, and Sheets)</p></li><li><p>Must be willing to take a writing proficiency test</p></li><li><p>Due to California state laws regarding cannabis, must be at least 21 years of age</p></li><li><p>Experience with CRM or similar software</p></li><li><p>Preferred: experience creating SOPs, KPIs, and managing a small team</p></li></ul><h3><b>tc).</b></h3><p>The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</p></div></div>","company":{"name":"National Warehouse Management, LLC"},"location":{"country":"United States","address":"Beverly Hills, CA 90210","city":"Beverly Hills","stateProvince":"CA"},"frontendLink":"/job-posting/national-warehouse-management-llc/concierge-manager/1239e987745b3436282c58e6fda102e1","title":"Concierge Manager","hash":"1239e987745b3436282c58e6fda102e1","postingUrl":"https://www.indeed.com/job/concierge-manager-f548697e71781685"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>COMPANY OVERVIEW Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (\"CPG\") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. POSITION SUMMARY We are looking for a Call Center Associate that will be the liaison between Cresco Labs and its current and potential patients. The successful candidate will take ownership for effectively solving patient concerns, issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. The ideal candidate will possess the drive to constantly learn and seek out new information about cannabis as a medicine and understand cannabis in general. CORE JOB RESPONSIBILITIES Operate daily as both a patient advocate and a company advocate Call center associates will work with in-house cannabis experts to continue their journey of cannabis education. Speak with patients over the phone and in person regarding FAQs that may include the following General Questions about: Cannabis and specific Cresco Labs FL cannabis products Cresco Labs FL locations and delivery zones/schedules How to become a patient and make the most of the current FL medical marijuana program Create and execute patient orders in seed-to-sale software and the OMMU registry. Maintain a patient log. Follow up with patients post order to gather and communicate feedback on products and service. Must be able to clearly organize and communicate patient concerns and questions back to Customer Care Manager(s), Director of Retail Operations, Delivery Manager, and other managers and executives that may require such information. Apply and ensure the accuracy of coordinating patient related compliance labels to outgoing orders Maintain orders and update CRM and patient log as necessary. May be required to support physician outreach team by working with physicians over the phone and face to face. Participate in lunch and learn events, trade shows, industry events, and visit physician and other stakeholder offices to inform groups and professionals of medical cannabis in Florida. Must be able to clearly organize and communicate patient concerns and questions back to their direct report. Required competency to learn, understand, and perform functionality within: Seed-to-sale POS/CRM (Biotrack THC) FL Dept. of Health OMMU Patient Registry Delivery software task management Microsoft Office Suite; gmail/google, etc. SKILLS AND ATTRIBUTES The Call Center Associate must possess the following skills and attributes: energetic; patient oriented attitude; excellent organizational skills; self-motivated and goal oriented; excellent written/oral and interpersonal communication skills with a genuine concern for the patient; ability to work quickly to meet deadlines; strong work ethic, and willingness to learn and improve in all aspects of the position. JUDGMENT AND DECISION MAKING Demonstrates good judgment regarding the escalation of issues, which are beyond the scope and control of this position in a timely manner. Demonstrates good judgment in respecting the confidentiality of patient and company information. Seeks guidance and direction from appropriate members within the organization as may be required in the performance of responsibilities and duties. REQUIREMENTS High School Diploma or equivalent Previous experience would be beneficial, but not necessary Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Bilingual and multi-lingual are encouraged to apply, but not required. Physical Demands: The Call Center Associate must be able to speak, hear, see, read, write, type, dial, reach, and bend. Sedentary work: standing, walking and sitting for prolonged periods of time - repetitive motion of hands, fingers and wrists. EEO Statement: We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training</p></div>","company":{"website":"crescolabs.com","companyType":"Public/Established","name":"Cresco Labs","logoUrl":"/logos/cresco-labs-af2becc596b572034007bd7a7d918bdd.png"},"location":{"country":"United States","address":"Casselberry, FL, USA","city":"Casselberry","stateProvince":"FL"},"frontendLink":"/job-posting/cresco-labs/jooble-call-center-associate/0681ba0b241e4b199989627ebeaae17b","title":"Jooble - Call Center Associate","hash":"0681ba0b241e4b199989627ebeaae17b","postingUrl":"https://jooble.org/jdp/2857565960171507135/Call-Center-Associate-Casselberry%2C-FL"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Who We AreCannTrust is an award-winning, federally regulated licensed cannabis producer, with locations in Vaughan and Niagara, Ontario. We are proudly Canadian, operating a portfolio of well-known brands including CannTrust, estora, Liiv, and Synr.g.At CannTrust, we are committed to providing exceptional customer experience, quality products and consistent, standardized dosing. Our greenhouses produce 95% grade A cannabis flower, which is sold in dried flower, oil and vegan capsule formats. Founded in 2014, our continued success in the medical cannabis market and subsequent expansion into the recreational business, led to us being named Licensed Producer of the Year at the Canadian Cannabis Awards 2018.Join us in our mission to support our customers and empower our patients to improve their quality of life, by enriching the cannabis experience with the best quality products, educational resources and outstanding service.Who You AreThe ideal candidate is an agile, business savvy individual who is committed to getting better everyday. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with CannTrust values.Roles &amp; Responsibilities Serves customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining the database, and customer profiles Fulfills requests by clarifying desired information, completing transactions, and forwarding requests Answers inquiries by clarifying desired information, researching, locating, and providing information Resolves problems by clarifying issues, researching and exploring answers, and alternative solutions, implementing solutions, and escalating unresolved problems Updates job knowledge by participating in educational opportunitiesIndividual Influencer Customer-centric - always searching for ways to improve service, takes action to resolve (internal or external) customer issues Acts as a mentor to peers and cross functional partners Follows through on commitments, adheres to deadlines Uses good judgment about when to act independently or escalate an issue Acts with Integrity: Demonstrates responsible, ethical and honest behavior while consistently leading by example Delivers results while staying aligned with CannTrust ValuesEducation &amp; Experience A minimum of two years of call centre or customer service experience Fluent in English and French Experience as a pharmacy assistant/technician or in nursing is an asset Experience working in regulated industries is an asset Knowledge of medicinal cannabis or the pharmaceutical industry is an assetRequirements Patient-focused, customer service skills, data entry skills, listening, phone skills, verbal communication, building relationships, people skills, interpersonally savvy, problem solving, multi-tasking Excellent communication skills, fluent in English and French Proficiency in Microsoft Outlook, Word, Excel, PowerPoint Available to travel to company locations within the GTAPhysical Demands While performing the responsibilities of the job, the employee is required to be able to lift up to and including 50lbs, sit and/or stand for extended periods of time and reach with arms/hands. Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items is occasionally required.Work Environment While performing the duties of this job, the employee is exposed to packaged cannabis products/supplies. The working environment can be noisy at times and temperate, the employee must have knowledge of how to manage their own personal safety under these conditions.CannTrust is committed to fostering, cultivating, and preserving a culture of inclusion and diversity. We celebrate and welcome the diversity of all employees, stakeholders, and partners. It is the policy of CannTrust to foster an environment that respects everyone''''''''s dignity, ideas, and beliefs; thereby ensuring equity and diversity in employment. We demonstrate our commitment to this by providing a supportive work environment and corporate culture that encourages and supports equal opportunities for all employees and where differences are valued</p></div>","company":{"website":"canntrust.com","companyType":"Public/Established","name":"CannTrust","logoUrl":"/logos/canntrust-d201bb4ca139eb0b36f0ce0af7b71eca.png"},"location":{"country":"Canada","address":"Vaughan, ON","city":"Vaughan","stateProvince":"ON"},"frontendLink":"/job-posting/canntrust/bilingual-customer-care-associate/f4523b7f0c447872a054d6df17a38e01","title":"Bilingual Customer Care Associate","hash":"f4523b7f0c447872a054d6df17a38e01","postingUrl":"https://www.recruit.net/job/customer-care-associate-jobs/5EAC52DFFEC58DF5"}]