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Customer Service Team Lead

The Fuego Group Modesto, CA Full-time
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About:

Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers"

Overview:

We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the Lead Consultant. If you are passionate about working with customers and in a team, this is the perfect position for you!

Duties & Responsibilities:

  • Create better modes of operations to make customer service easier for both team members
  • Make provision for a change of mode of operation when the existing one isn’t yielding maximum results
  • Give constant direction to team members to ensure that all customer inquiries are rightfully attended to on time and in the best way possible to give them satisfaction
  • Give detailed statistical feedback on the performance of team members to the management for staff evaluation and reward purposes
  • Observe the performance of team members to identify their strengths and weaknesses and make arrangements to strengthen their lose ends. Also, take disciplinary measures against any team members who are found wanting
  • Provide assistance to team members who are experiencing difficulties in the discharge of their duties by putting them through and giving them personal coaching
  • Step in to attend to customers that are proving difficult to team members and resolve their complaints
  • Delegate different customer service duties to team members to ensure a faster and smoother flow of operation through a division of labor

Requirements & Qualifications:

  • Fast learner & Self-starter
  • Must showcase good leadership skills to carry team members along
  • Excellent skills for communicating and relating with both staff members and customers
  • Good interpersonal skills to create a cordial relationship with team members
  • Detail-oriented
  • Patience
  • Tech-savvy
  • Great communication & listening skills
  • Demonstrate grace under pressure and can work in a fast pace environment
  • Attentiveness
  • Adaptability
  • Reliable & Efficient

Job Type: Full-time

Salary: $15.00 - $18.00 per hour

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Experience:

  • Lead Customer service: 2 years (Preferred)

Shift Availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
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If you are passionate about working with customers and in a team, this is the perfect position for you!</p><p><b>Duties &amp; Responsibilities: </b></p><ul><li>Create better modes of operations to make customer service easier for both team members</li></ul><ul><li>Make provision for a change of mode of operation when the existing one isn’t yielding maximum results</li></ul><ul><li>Give constant direction to team members to ensure that all customer inquiries are rightfully attended to on time and in the best way possible to give them satisfaction</li></ul><ul><li>Give detailed statistical feedback on the performance of team members to the management for staff evaluation and reward purposes</li></ul><ul><li>Observe the performance of team members to identify their strengths and weaknesses and make arrangements to strengthen their lose ends. Also, take disciplinary measures against any team members who are found wanting</li></ul><ul><li>Provide assistance to team members who are experiencing difficulties in the discharge of their duties by putting them through and giving them personal coaching</li></ul><ul><li>Step in to attend to customers that are proving difficult to team members and resolve their complaints</li></ul><ul><li>Delegate different customer service duties to team members to ensure a faster and smoother flow of operation through a division of labor</li></ul><p><b>Requirements &amp; Qualifications: </b></p><ul><li>Fast learner &amp; Self-starter</li><li>Must showcase good leadership skills to carry team members along</li><li>Excellent skills for communicating and relating with both staff members and customers</li><li>Good interpersonal skills to create a cordial relationship with team members</li><li>Detail-oriented</li><li>Patience</li><li>Tech-savvy</li><li>Great communication &amp; listening skills</li><li>Demonstrate grace under pressure and can work in a fast pace environment</li><li>Attentiveness</li><li>Adaptability</li><li>Reliable &amp; Efficient</li></ul><p>Job Type: Full-time</p><p>Salary: $15.00 - $18.00 per hour</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $18.00 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>Lead Customer service: 2 years (Preferred)</li></ul><p>Shift Availability:</p><ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul></div>","company":{"name":"The Fuego Group"},"location":{"country":"United States","address":"Modesto, CA","city":"Modesto","stateProvince":"CA"},"frontendLink":"/job-posting/the-fuego-group/customer-service-team-lead/ac06f7d008e524b1c2f97f6886cb1da9","title":"Customer Service Team Lead","hash":"ac06f7d008e524b1c2f97f6886cb1da9","postingUrl":"https://www.indeed.com/job/customer-service-team-lead-e12442875e1ef299"},{"employmentType":"Full-time, Permanent","postedOn":"3 days ago","description":"<div><p>Team Lead – Customer Experience</p><p>Cannabis New Brunswick</p><p>Essential information</p><p>Title: Team Lead</p><p>Language requirement: Written and spoken competency in both official languages, with the rating of at least “Intermediate” or “Level 2” is an asset</p><p>Location: Store 5011 - Saint John - Rothesay Ave</p><p>Closing date: 08 - 08 - 2021</p><p>Trial period: Six months</p><p>About the position</p><p>The Team Lead is accountable for supporting the daily operations of the Cannabis NB store. Reporting to the Store Manager, they assist in all aspects of the retail experience, including coaching and mentoring the team, inventory management, customer satisfaction, merchandizing, and executing on business goals and objectives. The Team Lead is a role model who exemplifies Customer Experience, drives a culture of continuous improvement, and sets the standards for success.</p><p>What you’ll be doing</p><p>As the Team Lead, you take pride in what you do, and share your enthusiasm with your team and customers alike. You will ensure that your team members have the training and skills required to help our customers select the best products for their needs, and coach them on sales techniques, technical skills, and leadership abilities.</p><p>Responsibilities include</p><ul><li>Ensuring store appearance, merchandizing, and planograms meet requirements</li><li>Tracking revenue to meet and exceed organizational sales initiatives</li><li>Monitoring inventory levels and completing reports</li><li>Adhering to safety programs, and communicating updates and changes</li><li>Regular audits of store operations</li></ul><p>Your leadership skills</p><p>You will provide regular coaching and feedback, including performance support, development activities, and training, and create development plans to support the team in their growth. You celebrate success in yourself and your team while fostering an environment of open and honest communication, where everyone is empowered to bring suggestions forward, and challenged to do their best.</p><p>What do you need to be successful?</p><ul><li>Degree or diploma in Business Administration or similar, or a combination of relevant education and experience</li><li>3+ years of retail leadership experience</li><li>Comfortable with MS Office, including Excel and PowerPoint</li><li>Strong organizational, analytical, and interpersonal skills</li><li>Ability to work a flexible schedule, including days, evenings, and weekends</li></ul><p>What’s in it for You?</p><p>Being part of the Cannabis NB team means being part of an organization that values its employees. In addition to offering a market competitive salary, we ensure that our employees can enjoy Work-Life Balance, Professional &amp; Personal Growth, and Service Opportunities.</p><p>Work-Life Balance: Cannabis NB offers a comprehensive benefits package, including medical, dental and a generous pension plan. Employees also have access to a Health Spending Account or Wellness Subsidy, and opportunities to utilize flexible work arrangements.</p><p>Professional &amp; Personal Growth: Cannabis NB offers many types of internal and external activities to support your development needs.</p><p>Service: Cannabis NB values your contribution to your community; offering a paid volunteer day each year and many opportunities to contribute to your community throughout the year.</p><p>How do I join the Cannabis NB Team?</p><p>Share your resume and a cover letter with us through our online application system. All applications should be received no later than August 8th, 2021.</p><p>Only those under consideration will be contacted. We thank all those who apply! For more information about Cannabis NB, please visit www.cannabis-nb.com.</p><p>Application deadline: 2021-08-08</p><p>Job Types: Full-time, Permanent</p><p>Salary: $30,863.00-$76,963.00 per year</p><p>Benefits:</p><ul><li>Extended health care</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li></ul><p>Application question(s):</p><ul><li>All resumes must be received through our Applicant Tracking System. Please submit your resume via www.cnbjobs.ca.</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>Retail Management: 3 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Saint John, NB","city":"Saint John","stateProvince":"NB"},"frontendLink":"/job-posting/cannabis-nb/team-lead-customer-experience/dc10fcd71032dc75fa71c25c17c00ea3","title":"Team Lead - Customer Experience","hash":"dc10fcd71032dc75fa71c25c17c00ea3","postingUrl":"https://ca.indeed.com/job/team-lead-customer-experience-e79319ded1353333"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>Tier 3, Product Support Engineer at Dutchie Remote</p><p>About dutchie</p><p>Founded in 2017, dutchie is an all-in-one technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis space brings to the world through health and wellness benefits, social justice, and by empowering local communities through tax revenue. Powering thousands of dispensaries across 35+ markets throughout the United States and Canada, dutchie is the leading technology company in the cannabis space and was named to Fast Companys 10 most innovative companies in North America and LinkedIns Top 50 Startups.</p><p>Dutchie has raised $253M in funding to date, backed by Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Doggs Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durants Thirty Five Ventures, and other notable angel investors.</p><p>About the Role</p><p>We are hiring Tier 3, Product Support Engineer to join a highly technical support team. You'll be responsible for ensuring that any and all issues that arise during your interactions with customers are swiftly resolved, while creating engaging conversations that inspire an affinity with our brand. We're here to help our customers every day so the ability to work a flexible schedule is important.</p><p>What Youll Do</p><p>• Become a product expert in the LeafLogix platform.</p><p>• Troubleshoot issues with the platform, state traceability systems, 3rd party integrators and various other external parties.</p><p>• Provide basic and targeted training as needed for customers and Tier 1 Support Specialists.</p><p>• Assist your teammates in solving new or unique problems and documenting these solutions for future accessibility.</p><p>• Identify tools for new and existing products that will assist the teams in providing efficient support.</p><p>• Assist in providing feedback to Product and Engineering with issues, trends, platform workflow optimizations, etc.</p><p>What You Bring</p><p>• 2+ years in a technical support role.</p><p>• Experience with APIs, JSON, SQL, TCP/IP.</p><p>• Passion for solving technical issues.</p><p>• Very strong written and verbal communication skills as well as strong organizational skills.</p><p>• Commitment to providing an exceptional customer experience with patience and adaptability.</p><p>• Cannabis industry experience a plus.</p><p>Youll Get</p><p>• Competitive Salary</p><p>• Equity</p><p>• 401(k)</p><p>• Full Benefits - Medical, Dental, and Vision Insurance</p><p>• Flexible vacation and sick days</p><p>• Technology (hardware, software, reading materials, etc..) allowance</p><p>At dutchie, were committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool</p></div>","company":{"companyType":"Private/Established","name":"Dutchie"},"location":{"country":"United States","address":"Bend, OR, USA","city":"Bend","stateProvince":"OR"},"frontendLink":"/job-posting/dutchie/support-engineer/8ddeb4f039981b2ea150a20c2fe7d8e3","title":"Support Engineer","hash":"8ddeb4f039981b2ea150a20c2fe7d8e3","postingUrl":"https://us.bebee.com/job/20210722-b17cc875448bf4a1e13eeff3f26bac71"},{"employmentType":"Full-time","postedOn":"13 days ago","description":"<div><p><b>Summary/Objective</b></p><p>The gro-care technician is directly responsible for supporting gro-care cultivation clients. This role is responsible for ensuring clients receive immediate service upon any request, facilitating communication between clients and internal stakeholders, and for refining standard processes and procedures. The position is accountable for maintaining detailed records of client interactions, providing support through Zendesk, and leveraging internal experts at urban-gro for client solutions. The gro-care technician will work directly with the Commissioning and Field Services team, Environmental Services Group, and the operations team, and will report to the Director of Commissioning and Field Services.</p><p><b>Essential Functions</b></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>Employee adheres to all current Department Standard Operating Procedures (SOP) and company policies.</li><li>Onboarding new gro-care clients.</li><li>Presenting the gro-care service to new clients and preparing their urban-gro portal with all required information.</li><li>Assemble maintenance scheduling, digital manual assembly, and spare parts reminders.</li><li>Supporting gro-care hotline.</li><li>All client communications are handled immediately through Zendesk.</li><li>Clients must be connected with internal experts at urban-gro, or if unavailable, scheduled for interaction within 24 hours.</li><li>Tracking client communications.</li><li>Communications with both the gro-care technician and internal stakeholders must be tracked, with detail on topics covered, persons involved, etc.</li><li>Solidifying current SOPs</li><li>Leveraging templates, intake forms, or otherwise for all client interactions.</li><li>Ensuring and enforcing that all client communications are exclusively through Zendesk.</li><li>Identifying inefficiencies in gro-care processes and resolving these issues via refined SOPs, new tool creation, or otherwise.</li><li>Building customer relationships and providing value in gro-care bookings and execution.</li></ul><p><b>Competencies</b></p><ul><li>Problem Solving/Analysis.</li><li>Business Acumen.</li><li>Strategic Thinking.</li><li>Results Driven.</li><li>Customer Focus.</li><li>Technical Capacity.</li><li>Communication Proficiency.</li></ul><p><b>Work Environment</b></p><p>This position operates in a professional office environment approximately 100% of the time. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This position operates in the field at cultivation facilities in multiple U.S. states and outside of the U.S. This role routinely uses hand tools such as screwdrivers and pliers, as well as web-based tools in the act of systems commissioning.</p><p><b>Physical Demands</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><p>While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may be required to lift heavy items over 50lbs and may require the use of additional labor and should use discretion in obtaining assistance.</p><p><b>Position Type and Expected Hours of Work</b></p><p>This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work maybe required as job duties demand.</p><p><b>Travel</b></p><p>This position requires minimal travel, less than 10%.</p><p><b>Required Education and Experience</b></p><ul><li>HS Diploma or equivalent.</li><li>1-3 years Customer Service experience</li><li>Proficiency in Zendesk or other related helpdesk and CRM applications</li><li>Strong communication skills</li><li>Proactive mindset, anticipating client needs,</li><li>Problem solving/analytical skills</li></ul><p><b>Preferred Education and Experience</b></p><ul><li>Bachelor’s degree in Business</li></ul><p><b>Additional Eligibility Qualifications</b></p><p>None required for this position.</p><p><b>EEO Statement</b></p><p>urban-gro, Inc. provides equal employment opportunities to all Employees and applicants in all Company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.</p><p>This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Job Type: Full-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>COVID-19 considerations:<br />We are taking all necessary precautions to mitigate risk of exposure to COVID-19</p><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Zendesk: 1 year (Preferred)</li><li>Customer service: 3 years (Required)</li><li>Cannabis: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>Temporarily due to COVID-19</li></ul></div>","company":{"companyType":"Public/Established","name":"urban-gro","logoUrl":"/logos/urbangro-16e630e61b287b2a904742cc0a589ff2.png"},"location":{"country":"United States","address":"Lafayette, CO 80026","city":"Lafayette","stateProvince":"CO"},"frontendLink":"/job-posting/urban-gro/gro-care-technical-customer-service-representative/7166b7d20dd508bd865d98d1ba254023","title":"gro-Care® Technical Customer Service Representative","hash":"7166b7d20dd508bd865d98d1ba254023","postingUrl":"https://www.indeed.com/job/gro-care®-technical-customer-service-representative-4db60237050ea007"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>The Budtender at Budders Cannabis will be primarily responsible for creating meaningful interactions with customers. The ideal candidate is passionate about both cannabis and customer service. We are hyper focused on customer experience and we are relying on our Budtenders to provide valuable insight to consumers in an efficient manner.</p><p>We believe our staff to be our greatest resources and therefore play a key role within our organization. As a Budtender at Budders, you should be exceptional at creating lasting customer experiences and creating community by developing organic relationships with our customers. Our ideal candidates are insightful, genuinely curious good people that ensure Budders Cannabis success by sharing cannabis wisdom and exceeding achieving sales goals.</p><p>The ideal candidate is someone who seeks out information naturally. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. We are relying on you to leave a lasting impression on our customers.</p><p><i>Responsibilities</i></p><ul><li>Create lasting impressions and experiences for Budders Cannabis customers by building organic relationships and appropriately qualifying customer needs</li><li>Successfully drive sales by educating consumers on cannabis</li><li>Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</li><li>Successfully achieve sales goals and business metrics</li><li>Seek opportunities to contribute to and improve business results on a daily basis</li><li>Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</li><li>Support with completing all tasks and duties within the store architecture, as assigned</li><li>Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</li><li>Ensure you are aware of all company communication, rollouts, directives and procedures</li><li>Abide by all company policies and programs, ensuring compliance</li><li>Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</li><li>Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders</li></ul><p><i>Qualifications</i></p><ul><li>Minimum 1-3 years customer service experience, retail is preferred</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Strong verbal and written communication skills and excellent organizational skills</li><li>You are passionate about cannabis and are excited to bring it to market for recreational purposes</li><li>You are open to feedback and coaching</li><li>You demonstrate high levels of integrity and personal responsibility</li><li>You are trustworthy and customer-oriented</li><li>Bonus points if you’ve worked in a regulated environment before</li></ul><p>Expected start date: 2021-07-30</p><p>Job Type: Full-time</p><p>Salary: $16.50-$18.50 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Casual dress</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li></ul><p>Experience:</p><ul><li>sales: 1 year (preferred)</li><li>customer service: 1 year (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Budders Cannabis"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/budders-cannabis/retail-sales/f332a05a5cb9d5075d0438de40f329bf","title":"Retail Sales","hash":"f332a05a5cb9d5075d0438de40f329bf","postingUrl":"https://ca.indeed.com/job/retail-sales-728cdba6763e2de3"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>High Street Cannabis Retail and Art Factory Cafe are hiring Budtenders, Bartenders, and Art Gallery Associates.Responsibilities</p><p>• Create lasting impressions and experiences for High Street Cannabis Retail customers by building organic relationships and appropriately qualifying customer needs</p><p>• Successfully drive sales by educating consumers on cannabis</p><p>• Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</p><p>• Successfully achieve sales goals and business metrics</p><p>• Seek opportunities to contribute to and improve business results on a daily basis</p><p>• Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</p><p>• Support with completing all tasks and duties within the store architecture, as assigned</p><p>• Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</p><p>• Ensure you are aware of all company communication, rollouts, directives and procedures * Abide by all company policies and programs, ensuring compliance</p><p>• Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</p><p>• Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders</p><p><b>Qualifications</b></p><p>• Minimum 1-3 years customer service experience, retail is preferred</p><p>• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</p><p>• Ability to manage competing priorities in a fast-paced environment</p><p>• Strong verbal and written communication skills and excellent organizational skills</p><p>• You are passionate about cannabis and are excited to bring it to market for recreational purposes</p><p>• You are open to feedback and coaching</p><p>• You demonstrate high levels of integrity and personal responsibility</p><p>• You are trustworthy and customer-oriented</p><p>• Bonus points if you've worked in a regulated environment before</p><p><b>Reference ID: 6475344448Application deadline: 2021-07-01Expected start date: 2021-07-01Job Types: Contract, PermanentSalary: $15.00-$18.00 per hourCOVID-19 considerations:</b></p><p><b>We adhere to all COVID-19 regulations and will conduct interviews virtuallyWork remotely:</b></p><p>• No</p></div>","company":{"companyType":"Private/Established","name":"High Street Cannabis Retail"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/high-street-cannabis-retail/budtender-bar-tender-art-gallery-associates/f7517cc743b22f1ab107f491fdd9a1d4","title":"Budtender/bar Tender/art Gallery Associates","hash":"f7517cc743b22f1ab107f491fdd9a1d4","postingUrl":"https://ca.mncjobz.com/jobs/budtenderbar-tenderart-gallery-associates-toronto-1120253"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p><b>Overview:</b></p><p>If you're looking for a predictable job at a big established company, you can stop reading now. If you're interested in getting in on the ground floor of a rocket ship with proven entrepreneurs and technologists in the fastest growing industry in the world - Cannabis - keep reading</p><p><b>About the Company:</b></p><p>Join one of the most interesting companies in all of cannabis to be part of a dynamic and passionate team driving innovation in this emerging market. BLAZE Is a venture backed technology startup that is designing the next-generation of software for licensed cannabis operators serving cultivators, manufacturers, distributors and retailers (dispensary and delivery businesses). In less than 3 years the company has picked up hundreds of customers in multiple states. BLAZE's best in class ERP (enterprise resource planning) software enables companies of any size to streamline their entire business processes with legal compliance, inventory, customer and supply chain management in one unified platform. Customers can rapidly deploy the BLAZE technology with minimal risk, low cost, and maximum flexibility.</p><p><b>About The Role:</b></p><p>BLAZE is looking for a Tier 1 Tech Support Agent for our software solutions in a rapidly expanding client base. The ideal candidate will possess exceptional problem solving skills, excel at prioritizing workloads, have solid attention to detail, with the ability to work well both as a team and independently.</p><p>The Tier 1 Tech Support Agent is responsible for monitoring and responding to all support channels available to our customers. These include email, ticketing system, and phone support. The position will have a rotating schedule with weekend shifts being a part of the normal rotation. Normal support hours are 6:30 am - 8:30 pm PST. The product of this position is a customer that has successfully had their problem resolved and feels it was done so in a timely manner.</p><p>This role is remote, BUT we are only for candidates in the following states and ideally in the metro areas listed for close proximity to other team members.</p><p>• Texas (DFW area)</p><p>• Colorado (Denver and Colorado Springs</p><p>• Arizona (Phoenix)</p><p>• Louisiana (Baton Rouge)</p><p>This is a fantastic opportunity to join a fast growing team and help shape our growth within the ever-evolving cannabis space.</p><p><b>Responsibilities</b></p><p>• Work issues from the ticketing system (ZenDesk) in a triage manner, prioritizing according to urgency.</p><p>• Answer real-time requests via phone or chat, creating tickets in our ticket system.</p><p>• Escalate tickets to Tier 2 in a warm hand-off as needed.</p><p>• Learn our data migration process for new customers and perform data migrations as needed.</p><p>• Contribute to the BLAZE customer support knowledge base by authoring educational support articles.</p><p>• Work with the team lead for Appcues in order to identify areas of our applications that most need additional self help.</p><p>• Join the onboarding agents from time to time at customer launches in order to gain first hand knowledge of customer use of product.</p><p>• Educate customers on best practices specific to their business needs</p><p>• Be an active part of Continuous Process Improvement by speaking up when process breakdowns occur and propose possible solutions.</p><p>• Provide requirements to the development team based on customer feedback.</p><p><b>About You:</b></p><p>• Proven track record of production</p><p>• Bachelor's degree</p><p>• 2-5 years of experience in software technical support</p><p>• Ability to work from home with full efficacy</p><p>• Quiet place to work with a solid internet connection</p><p>• Excellent communication skills as a remote employee</p><p>• Solid experience in Office productivity suites such as MS Office or Google Docs. Specifically strong experience in spreadsheets.</p><p>• Self-motivated with the ability to work well both independently and within a team.</p><p><b>Bonus Points:</b></p><p>• Cannabis industry experience in cultivation, distribution, or dispensary/delivery</p><p>• Experience in supporting a delivery service or inventory management SAAS solution</p><p>• SAAS startup experience a plus</p><p>• QA or software testing experience</p><p><b>Benefits and Perks:</b></p><p>• Health, Dental, Vision, Life, Disability, 401K</p><p>• Work from home</p><p>• Paid time off (Vacation, Sick, Holidays)</p><p>• Competitive salary</p><p>• A real chance to help shape the growing cannabis industry</p><p>• Work with smart people in a fast-paced environment</p><p>Remote Work with Corporate Offices Located in Newport Beach, CA</p></div>","company":{"companyType":"Private/Startup","name":"Blaze Solutions Inc.","logoUrl":"/logos/blaze-solutions-inc-c19ff58ec4cd91bb76d8fc8302372e5d.png"},"location":{"country":"United States","address":"Dallas, TX, USA","city":"Dallas","stateProvince":"TX"},"frontendLink":"/job-posting/blaze-solutions-inc/technical-support-agent-tier-1-saas/692b5ff67d20419edfc910f2b3dfb486","title":"Technical Support Agent - Tier 1 (SaaS)","hash":"692b5ff67d20419edfc910f2b3dfb486","postingUrl":"https://us.bebee.com/job/20210720-bf6bebf39949aa055b920cbcafdd4791"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>CannabizTEMP is seeking a Retail Buyer to join our client's team in Lake Elsinore, CA. The Retail Buyer is responsible for the growth and profitability of the retail location. Key areas of accountability include identifying product trends, developing and executing seasonal product strategies and vendor relations. The Retail Buyer works closely with all teams in the retail location, including Marketing, Management, and Retail Workers.</p><p><b>Job Duties &amp; Responsibilities:</b></p><p>• Analyze consumer buying patterns and predicting future trends</p><p>• Review performance indicators, e.g. sales and discount levels</p><p>• Manage plans for stock levels and creating buying plan within budget parameters provided by management</p><p>• Working with shelving agreements, working with vendors to see if they want to buy shelf space in their location. Executing those contracts from start to finish.</p><p>• Working with Marketing Coordinator on promotional activities and making sure they’re stocked for upcoming events.</p><p>• Develop communicate and execute seasonal department strategies</p><p>• Manage department profitability through product markup negotiations and inventory management</p><p>• Cultivate strong relationships both internally and externally with vendors</p><p>• Additional responsibilities as assigned by Management</p><p><b>Skills and Education Requirements:</b></p><p>• Must be at least 21 years of age</p><p>• Minimum of 4 years experience as a Buyer, preferably in a retail environment</p><p>• Minimum of 1 year of experience in the Cannabis Industry</p><p>• Strong analytical ability and retail math skills</p><p>• Working knowledge of Microsoft Teams</p><p>• Great communication skills to negotiate discounts, plan promos, and maintain vendor relationships</p><p>• Highly organized with the ability to manage multiple parallel projects simultaneously</p><p>• Excellent problem-solving skills balanced with a solutions-oriented mindset</p><p>Compensation: DOE: $70,000-$130,000</p><p>If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.</p><p>CannabizTEMP is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. TEMP200</p></div>","company":{"companyType":"Private/Growth","name":"CannabizTeam","logoUrl":"/logos/cannabizteam-71e68432a5b2ab7a22442dc51667849a.jpeg"},"location":{"country":"United States","address":"Lake Elsinore, CA, USA","city":"Lake Elsinore","stateProvince":"CA"},"frontendLink":"/job-posting/cannabizteam/retail-buyer-cannabis/8b9fbf397e02b717046090363df9be6b","title":"Retail Buyer - Cannabis","hash":"8b9fbf397e02b717046090363df9be6b","postingUrl":"https://cannabisjobs.net/job/47249/retail-buyer-cannabis/"},{"postedOn":"1 day ago","description":"<div>CannabizTEMP is seeking a Retail Buyer to join our client's team in Lake Elsinore, CA. The Retail Buyer is responsible for the growth and profitability of the retail location. Key areas of accountability include identifying product trends, developing and executing seasonal product strategies and vendor relations. The Retail Buyer works closely with all teams in the retail location, including Marketing, Management, and Retail Workers.<br /><br /><b>Job Duties Responsibilities:</b><br /><ul><li>Analyze consumer buying patterns and predicting future trends</li><li>Review performance indicators, e.g. sales and discount levels</li><li>Manage plans for stock levels and creating buying plan within budget parameters provided by management</li><li>Working with shelving agreements, working with vendors to see if they want to buy shelf space in their location. Executing those contracts from start to finish.</li><li>Working with Marketing Coordinator on promotional activities and making sure theyre stocked for upcoming events.</li><li>Develop, communicate and execute seasonal department strategies</li><li>Manage department profitability through product markup negotiations and inventory management</li><li>Cultivate strong relationships both internally and externally with vendors</li><li>Additional responsibilities as assigned by Management</li></ul><b>Skills and Education Requirements:</b><br /><ul><li>Must be at least 21 years of age</li><li>Minimum of 4 years experience as a Buyer, preferably in a retail environment</li><li>Minimum of 1 year of experience in the Cannabis Industry</li><li>Strong analytical ability and retail math skills</li><li>Working knowledge of Microsoft Teams</li><li>Great communication skills to negotiate discounts, plan promos, and maintain vendor relationships</li><li>Highly organized with the ability to manage multiple parallel projects simultaneously</li><li>Excellent problem-solving skills balanced with a solutions-oriented mindset</li></ul><b>Compensation:</b> DOE: $70,000-$130,000<br /><br />If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.<br /><br />CannabizTEMP is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. TEMP200</div>","company":{"companyType":"Private/Startup","name":"CannabizTemp","logoUrl":"/logos/cannabiztemp-68bdc73300b177f09ca8c3874e5a15a0.jpeg"},"location":{"country":"United States","address":"Lake Elsinore, CA 92530","city":"Lake Elsinore","stateProvince":"CA"},"frontendLink":"/job-posting/cannabiztemp/retail-buyer-cannabis/8b9e409515ffc36603d3a1eb2f836896","title":"Retail Buyer - Cannabis","hash":"8b9e409515ffc36603d3a1eb2f836896","postingUrl":"https://www.indeed.com/job/retail-buyer-cannabis-f7b11bf434d01aa8"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>We are looking for a passionate and knowledgeable candidate with management experience in a dispensary to join our team! Medicine Man is committed to our employees, and we strive to maintain a fun, fair, and safe work environment. Our family values run deep in our organization. Our core values are family, team, community, wellness, tradition, quality, pride, and trust. Medicine Man was voted one of the top 50 best marijuana companies to work for by GM Magazine two years in a row!</p><p><b>Duties and Responsibilities: </b></p><ul><li>Manages budtender tasks, duties, breaks, and lunches in the dispensary</li><li>Assists in implementing training protocols and procedures</li><li>Responsible for cash handling and related activities (e.g., drops, counting down registers, identifying cash discrepancies, deposits, change request)</li><li>Ensures dispensary compliance with local, state, and federal sanitation standards and occupational, health, and safety regulations</li><li>Provides feedback to employees and promotes a positive work environment</li><li>Performs in a manner consistent with the goals and values of the company</li><li>Responsible for Inventory Control (Daily Audits are Mandatory) (Monthly Store Audit)</li><li>Responsible for running daily reports (Sales, Discounts, etc.)</li><li>Responsible for using the inventory tracking and point-of-sale systems</li><li>Responsible for receiving orders in METRC and BioTrack</li><li>Applying on the fly discounts on the sales floor</li><li>Product and genetic knowledge on outsourced products and in house strains</li><li>Building and maintaining customer relationships</li><li>Consistency throughout your whole shift with all policies and procedures</li></ul><p><b>Qualifications: </b></p><ul><li>MED Employee License</li><li>Minimum 1 year experience in operations management, successful team management, communication and leadership skills</li><li>Strong organizational skills</li><li>Reliable transportation</li><li>Open availability</li><li>Willing to work closing shifts, 3:30 p.m. - 12:30 a.m.</li></ul><p><b>Benefits: </b></p><ul><li>Incentive program with eligibility to earn $500 bonus monthly</li><li>Free product and 40% employee discount</li><li>Health, dental and vision insurance offered after 60 days</li><li>Free life insurance policy offered after 60 days</li><li>80 hours Paid Time Off after one year of employment</li><li>Employee Volunteer Program</li><li>Professional development led by our Director of Culture and Education</li><li>Opportunity to receive Outstanding Performance Award $25 vouchers</li></ul><p>Job Type: Full-time</p><p>Pay: From $17.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li><li>Tips</li></ul><p>Experience:</p><ul><li>Management: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>MED Employee License (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Startup","name":"Medicine Man","logoUrl":"/logos/medicine-man-d91ba709701aaa8ca84680c68a84753e.png"},"location":{"country":"United States","address":"Aurora, CO 80014","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/medicine-man/medicine-man-aurora-budtender-shift-lead/1933979565b7266eaea3d62c8bc94442","title":"Medicine Man Aurora Budtender Shift Lead","hash":"1933979565b7266eaea3d62c8bc94442","postingUrl":"https://www.indeed.com/job/medicine-man-aurora-budtender-shift-lead-0eba58aa3dc9a824"},{"postedOn":"2 days ago","description":"<div><div><div><p><b>Job description</b></p><br /><p><b>Who are we looking for?</b></p><p>Canna Cabana is actively seeking <b>Retail </b><b>Shift Leaders </b>who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.</p><p><b>Duties and Responsibilities:</b></p><ul><li>Provide assistance to store management in supervising and facilitating the daily operations of the store</li><li>Oversee the responsibilities of the Store Manager in the absence of SM or ASM</li><li>Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed</li><li>Provide direction, guidance, and instruction to all store associates as required</li><li>Ensure store conditions are consistently upheld to established standards</li><li>Assist in ensuring staffing levels adequately meet business needs, only when requested</li><li>Be the sales and customer service leader/role model in the absence of SM/ASM</li><li>Greet and assist customers in a way that models exemplary conduct to other staff</li><li>Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members</li><li>Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary</li><li>Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift</li><li>Achieving sales target and store-level KPI’s</li><li>Ensuring employees on shift are actively pursuing sales goals</li><li>Oversee and assist in inventory management and be accountable for the inventory processes on shift</li></ul><p><b>Qualifications:</b></p><ul><li>Must have valid SellSafe and QCW to work in a retail cannabis store</li><li>Completion of high school and college/CEGEP/vocational or technical training required</li><li>Demonstrated sales and service orientation required</li><li>Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred</li><li>Excellent time management and prioritizing skills required</li><li>Demonstrated ability to train and motivate staff required</li><li>Skills to monitor and lead by example as required</li><li>Basic office administration skills required</li><li>High level of proficiency with Microsoft Office productivity suite</li><li>Highly effective teamwork skills</li><li>Able to effectively communicate both verbally and in writing with individuals at all levels of the organization</li><li>Strong customer service and troubleshooting skills</li><li>A well-defined sense of diplomacy</li><li>Excellent teamwork and team-building skills</li><li>Thorough understanding of applicable health and safety legislation</li><li>A professional, responsive, and positive work attitude is essential</li></ul></div></div></div>","company":{"companyType":"Public/Established","name":"Canna Cabana","logoUrl":"/logos/canna-cabana-d415e8789842144474feaeb642028290.jpeg"},"location":{"country":"Canada","address":"Calgary, AB","city":"Calgary","stateProvince":"AB"},"frontendLink":"/job-posting/canna-cabana/retail-shift-leader/41d4297834617a12925c41a601a3b83a","title":"Retail Shift Leader","hash":"41d4297834617a12925c41a601a3b83a","postingUrl":"https://ca.indeed.com/job/retail-shift-leader-14f48dfcde1c0401"},{"postedOn":"3 days ago","description":"<div><div><p><b>Manager, Retail Operations</b></p><p></p><p><b>Company: </b>Harvest</p><p><b>Location:</b> Harvest HQ Tempe</p><p><b>Job title: </b>Retail Operations Supervisor</p><p><b>Status:</b> Full-Time</p><p></p><p>At Harvest, we are in the business of <i>improving people's lives</i>. We bring our purpose to life by creating life-enhancing experiences in the communities we serve, navigating our business lines with excellence, and dedicating ourselves to shaping the future of cannabis as a leading healthcare solution. As a team that connects, enlightens, and empowers, Harvest is looking for leaders who are inspired by our vision and wish to grow with us as we continue our national expansion. If you too would like to improve people's lives, we'd like to learn more about you.</p><p></p><p><b>WHY HARVEST</b></p><p>The Harvest Way is defined by our people. We are committed to our values and have created a culture of trust, but we also remember to have fun. Here are a few more reasons why Harvest is a great place to be:</p><ul><li>Competitive pay</li><li>Attractive insurance benefits and options</li><li>Paid time off</li><li>Professional development and employee engagement initiatives</li></ul><p></p><p>We believe in building a diverse team, and we strive to make our company a welcoming space where everyone can make an impact on Harvest's success. We encourage talented people from all backgrounds to join us.</p><p></p><p><b>DUTIES &amp; RESPONSIBILITIES *</b></p><p></p><p>Existing Locations</p><ul><li>Plan the day-to-day operations of existing dispensaries to ensure smooth operational processes in all states.</li><li>Write and revise as needed all Retail SOPs in collaboration with other departments to ensure operational excellence across all locations.</li><li>Support District and General Managers with operational guidelines, communication, and training/development of teams.</li><li>Develop operational messaging to dispensary teams including best practices and strategies to improve field processes and execution.</li><li>Assist in the build out and implementation of national standardized store operating processes.</li></ul><p>New and Integration Locations</p><ul><li>Assist in the development and execution of processes and plans that make the opening of new stores consistent, productive, efficient and effective.</li><li>Analyze and access market opportunities and regulatory considerations for retail locations in collaboration with the Legal/Regulatory Compliance team.</li><li>Collaborate with General Manager and NSO Leaders to ensure all fixtures, systems, hardware and software, supplies, and products are available and optimized for the opening.</li></ul><ul><li>Work with Marketing Team to facilitate updates and progress as needed and assists with communicating marketing strategy to stores.</li><li>Report on new store opening and acquisition strategies, performance, and insights for process and scalability improvements.</li></ul><ul><li>Support the training and development of store teams while executing store openings and integrations.</li><li>Responsible for overseeing the training execution of New Store Openings:</li></ul><ul><li><ul><li>Facilitate retail, sales, and product training programs and materials in collaboration with the Learning and Development team and District Managers to optimize knowledge, skill, and abilities in new teams.</li><li>Work hands on with the GM and new store team to ensure training standards are being executed during daily training sessions at turnover.</li></ul></li></ul><ul><li>Ensure new hire orientation is set up &amp; training schedules have been solidified.</li><li>Ensure readiness for all daily training days and timelines.</li><li>Support new stores post opening for up to 90 days until training needs are met.</li></ul><p></p><p><i>Please note that responsibilities for Existing, New, and Integration locations are interchangeable at times and Retail Operations Manager will need to be flexible in applying these responsibilities to the necessary stores as needed.</i></p><p></p><ul><li>Promote a fun and positive work environment with a strong focus on side-by-side instruction, development, and achievement in new, acquired and existing stores.</li></ul><ul><li>Participate in networking, education, and professional development opportunities to assist in strategically improving the Operations department and processes.</li><li>Work collectively and respectfully with other departments across the organization as assigned by the Senior Retail Operations Manager.</li><li>Any additional duties as assigned by management.</li></ul><p></p><p></p><p><b>QUALIFICATIONS *</b></p><ul><li>Minimum of 3 years relevant experience with increasing responsibilities and experience.</li><li>Knowledge of retail and experience with new store openings and training.</li><li>Cannabis experience strongly preferred.</li><li>Willingness to travel 50%+, and work flexible days - including evenings, weekends, and some holidays.</li><li>Must have strong communication skills and have experience training small and large groups of people with different facilitation methods and techniques.</li><li>Must be an excellent teacher and possess the ability to take complex subjects and turn into engaging, simple and coherent training sessions.</li><li>Capable of seeing the big picture and understanding how this role impacts and influences the larger business.</li><li>Self-motivated, entrepreneurial mindset, outstanding written and verbal communication, strong capability to identify and solve problems independently.</li><li>Attention to detail, well-organized and reliable.</li><li>Fun and positive personality while being professional and eager to succeed.</li><li>Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.</li><li>Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.</li><li>Must be able to handle constructive criticism and guidance and offer the same to others in the department.</li><li>Ability to articulate job goals in a manner they're completed effectively the first time.</li><li>Through extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.</li><li>At least 21 years of age and authorized to work in the US; proper employment documentation; reliable transportation; valid driver's license.</li><li>Environmental Requirements and Exposure, depending on work location:<ul><li>Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.</li></ul></li></ul><p><b>EDUCATION *</b></p><ul><li>Bachelor's degree is preferred.</li><li>Minimum High School or G.E.D equivalent is required.</li></ul><p></p><ul><li>The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Harvest management.</li></ul><p><br />**********REMOVED??*********** (these are chunks of copy that were in pre-existing JDs that seemed like they could be removed, but I have bucketed them here to allow us to review)</p><p></p><p>The primary responsibilities of this position are to manage a successful launching and training process for New Store Openings (NSO). NSO Coordinator duties are split between <i>People and Training</i> aspects and <i>Technical and Operational</i> aspects. In addition to operational planning, consistent set-up of stores and processes according to Harvest's brand and retail model, and training of new store teams during the store opening process, NSO Coordinators will assist the store for the first 60-90 days post-open in their respective areas. If the store has an assigned District Manager (DM), the DM will serve as the main point of contact once the store is open. If there is no assigned DM, the NSO Coordinator will serve as the main point of contact. This will allow new store General Managers and retail teams to create a strong sense of company culture, brand, processes and expectations while successfully achieving revenue and profit goals. The NSO Coordinators will work closely with the General Managers and other Retail Operations leaders to ensure all new stores are set up for success and all new team members are receiving consistent, organized, and accurate training. Other key duties include:</p><p></p><p><i>Technical and Operational-</i></p><ul><li>Inform and suggest iterations of new store opening process to the New Store Openings Manager, who will work cross-functionally with the NSO team, Retail, Marketing, Merchandising, Accounting, and Learning &amp; Development/HR to implement improvements and increase efficiency and efficacy.</li></ul><p><i>People and Training-</i></p><ul><li>Work with opening GM and Retail leaders to ensure new stores have all the support needed for successful hiring/opening.</li><li>Work with HR to ensure all new team members have been onboarded appropriately.</li><li>Review staffing concerns with GM and leaders to ensure a resolution is achieved.</li></ul></div></div>","company":{"companyType":"Public/Established","name":"Harvest","logoUrl":"/logos/harvest-health-and-recreation-707911dc98623457647211d98b7a03b7.png"},"location":{"country":"United States","address":"Tempe, AZ 85281","city":"Tempe","stateProvince":"AZ"},"frontendLink":"/job-posting/harvest/retail-operations-supervisor/e80cf8ac2e331cd77099c0988e5d7271","title":"Retail Operations Supervisor","hash":"e80cf8ac2e331cd77099c0988e5d7271","postingUrl":"https://www.indeed.com/job/retail-operations-supervisor-f1009ee302e32ff4"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Company Overview</p><p>Windy City Cannabis is an inviting family of hometown cannabis dispensaries where passionate associates connect customers to the most trusted and effective cannabis products for their lifestyle. We offer a curated selection of high-quality products, personalized service, and a warm, welcoming vibe that invites people to stay longer and return often. In addition to selling trusted products, we host a wide range of wellness and educational events to help our customers live a safe, healthy lifestyle.</p><p>Role Overview</p><p>The Accounts Payable Specialist will support our Chief Accounting Officer in ensuring consistent and timely payment of all of Windy City's invoices and vendor statements. This individual should not only be deadline-driven and accurate, but also a strong communicator, able to positively represent Windy City with external and internal stakeholders.</p><p>This position will be primarily remote, though proximity to Chicagoland is required as occasional collection of mail and dispatch of items for signature may be necessary.</p><p>Roles &amp; Responsibilities</p><p>• Responsible for ensuring that all Accounts Payable have been accurately coded and allocated in a timely manner</p><p>• Ensure all invoices are properly approved by the appropriate Supervisor</p><p>• Responsible for weekly payment processing, including check runs and ACH payments</p><p>• Review Accounts Payable statements from both mail and email and follow up with vendors as needed</p><p>• Update and maintain vendor files in a timely and accurate manner</p><p>• Processes all manual and voided checks through Accounts Payable prior to month-end</p><p>• Ensure all expenses are allocated to the correct entities</p><p>• Collaborate with procurement to validate and account for purchases made with the corporate credit card</p><p>• Assist external tax preparer with year-end 1099 process</p><p>• Review computer reports to identify and trace sources of errors and make necessary corrections</p><p>• Support Chief Accounting Officer in any audits or special projects, as needed</p><p>• Occasionally, this individual will need to personally deliver items for signature to Company Officers</p><p>Job Qualifications</p><p>• Bachelor’s or Associate's degree in a relevant field</p><p>• 5+ years of relevant accounting/financial experience</p><p>• Knowledge in QuickBooks is required</p><p>• Advanced proficiency in Excel is required</p><p>• Multi company experience is preferred</p><p>• Strong time management skills and ability to meet deadlines a must</p><p>• Must be a self-starter with the ability to work with little supervision and work well cross-departmentally</p><p>• Mathematical / analytical mindset</p><p>• Reliable transportation required</p><p>Windy City Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.</p><p>This is a remote position</p></div>","company":{"companyType":"Private/Growth","name":"Windy City Cannabis","logoUrl":"/logos/windy-city-cannabis-0f0d3075e18ef111d7c46d6caa6eb2af.png"},"location":{"country":"United States","address":"San Antonio, TX, USA","city":"San Antonio","stateProvince":"TX"},"frontendLink":"/job-posting/windy-city-cannabis/accounts-payable-specialist-remote/d6c064d1d9b609334c6bf832f3244033","title":"Accounts Payable Specialist - Remote","hash":"d6c064d1d9b609334c6bf832f3244033","postingUrl":"https://tarta.ai/j/16fb63oB5JkM4hVkg6-F-accounts-payable-specialist-remote-in-san-antonio-tx-tx-at-windy-city-cannabis"},{"employmentType":"Full-time","postedOn":"17 hours ago","description":"<div><p>Company Description</p><p>Join the movement!</p><p>One of the country’s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people’s lives. By investing in people, practices, and infrastructure, we are shaping a new, vital, wellness-focused industry. Our goal is to increase sustainable access to cannabis by offering effective, affordable and trusted products and services.</p><p>We are licensed in eight states to grow, process and/or dispense medical cannabis products for adult and pediatric patients, as well as for responsible adult use. We are expanding rapidly as we continue to earn new state licenses and gain recognition as a trusted resource in this evolving space.</p><p><b>Job Description</b></p><p>With guidance and supervision from the QA Manager and Analyst this position supports the Quality Assurance organization and is responsible for the daily execution of all medical cannabis quality processes as assigned for both operations. The incumbent will work within company standards and the applicable state regulations.</p><p>Duties And Responsibilities Or (Essential Functions)</p><p>• Under supervision, monitors processes for pre-formulation and finished product manufacturing operations to ensure adherence to company and state regulations; escalating any potential quality issue to the Analyst and/or management immediately</p><p>• Assists in product tracking, product security, and product movement procedures.</p><p>• Assists in writing, implementing, and training on SOPs for new procedures, critical equipment and processes and/or controls</p><p>• Assists in the management of the SOP, investigation, deviation and CAPA systems</p><p>• Assists with internal audits</p><p>• Assists in review of batch records</p><p>• Monitors and documents the complaint log for finished products</p><p>• Responsible for batch reconciliations</p><p>• Assists manufacturing in the equipment cleaning procedures prior to production start-up and completion; maintains cleaning validation instrumentation and its calibration and supplies</p><p>• Projects a positive image of the organization to employees, customers, industry, and community</p><p>• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives</p><p><b>Qualifications</b></p><p><b>• Education/Experience:</b></p><p>• High School required, plus 5 years related work experience or Associate’s degree, plus three years related work experience</p><p>• Experience having worked in a cannabis and/or manufacturing environment strongly preferred</p><p>• Age: State law requires that applicants be 21 years old to work for a cultivation center</p><p>• Certifications: None</p><p>Working conditions</p><p>Work in a manufacturing environment.</p><p><b>Physical Requirements</b></p><p>This job may be required to stand and/or walk for long periods of time and occasional lifting up to 50 pounds.</p><p>Additional Information</p><p>All your information will be kept confidential according to EEO guidelines.</p><p>PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available</p></div>","company":{"website":"pharmacann.com","companyType":"Private/Established","name":"PharmaCann Inc","logoUrl":"/logos/pharmacann-029ac0f0fa59d2a1d470201708a5f852.png"},"location":{"country":"United States","address":"Dwight, IL, USA","city":"Dwight","stateProvince":"IL"},"frontendLink":"/job-posting/pharmacann-inc/il-quality-assurance-specialist-2nd-shift-4p-12-30/0d042b632d8c1a191550b3bb99e9a797","title":"IL - Quality Assurance Specialist - 2nd Shift (4p-12:30)","hash":"0d042b632d8c1a191550b3bb99e9a797","postingUrl":"https://www.linkedin.com/jobs/view/il-quality-assurance-specialist-2nd-shift-4p-12-30-at-pharmacann-inc-2662810212"},{"postedOn":"13 days ago","description":"<div><div>Description:<p></p><p><b><br />ABOUT INTEGRATED FINANCIAL HOLDINGS (IFH)</b></p><p>Integrated Financial Holdings, Inc. (OTCPK: IFHI) is a North Carolina-based financial services holding company, specializing in small business lending solutions and targeted bank deposit products to underserved verticals, such as hemp and CBD, with a focus on technology and collaborative investments. Through its six wholly owned subsidiaries (West Town Bank &amp; Trust, West Town Insurance Agency Inc., Windsor Advantage, LLC, Glenwood Structured Finance, LLC, SBA Loan Documentation Services, LLC and Patriarch, LLC) the IFH family of companies employs nearly 140 people across more than 10 locations throughout the country. IFH holds a minority investment in two additional companies (RiskScout, Inc. and Dogwood State Bank) and recently established a joint venture with West Town Payments, LLC.</p><p><b>POSITION SUMMARY</b></p><p>The IT Help Desk Technician will provide first level support for all hardware and software including installation, configuration, maintenance, troubleshooting and support of all Bank devices. Provisions hardware/software, system access, and user accounts for new hires and terminations as well as completes, maintains, and organizes the required documentation.</p><p></p><p><b><br />ESSENTIAL FUNCTIONS &amp; BASIC DUTIES</b></p><ul><li>Configure, maintain, and troubleshoot all network functions and applications, including but not limited to:<ul><li>Windows 7/8/10</li><li>Microsoft Windows Server 2008/2012</li><li>Active Directory/Group Policy, DNS, DHCP, Terminal Services</li><li>Office365 including Exchange Online, SharePoint Online, and Skype</li><li>Office 2013/2016</li><li>Bomgar</li><li>LogMeIn</li><li>Antivirus</li><li>Patch Management</li><li>Data backup/replication systems</li><li>Network access permissions</li><li>File and printer sharing</li></ul></li><li>Provide first line hardware and software help desk support by communicating with the end users during and after issues are resolved to ensure a high level of customer service and satisfaction with our internal customers while maintaining excellent working relationships with our vendors and suppliers.</li><li>Communicate the status of issues with the IT Department and involving the Network Administrator, IT Manager, and/or EVP/Chief Operations Officer when appropriate.</li><li>Perform cleanup/filing/organizing of IT hardware/software inventories as needed.</li><li>Demonstrate a willingness and ability to learn new technologies.</li><li>Demonstrate initiative and resourcefulness when finding solutions to problems.</li><li>Perform ad hoc training of end users to help ensure the most efficient use of available technology systems and tools.</li><li>Maintain and update hardware and software inventories.</li><li>Responsible for adhering to and complying with all Bank policies and procedures, all applicable federal and state laws and regulatory guidance governing financial institutions as they relate to the Bank’s information technology hardware/software resources.</li><li>Update job knowledge by participating in educational opportunities, reading professional publications, maintaining a professional network and participating in professional organizations as opportunities, time and budget allows.</li><li>Protect the Bank’s technology assets and proprietary information by keeping all information learned on the job confidential.</li></ul><p><b>ADDITIONAL RESPONSIBILITIES</b></p><ul><li>Adheres specifically to all Bank policies and procedures, Federal and State regulations and laws.</li><li>Performs other duties as required.</li></ul>. Requirements:<p><b>Required Education:</b></p><p>Associate’s degree required; IT certifications and/or 4-year degree preferred.</p><p></p><p><b><br />Required Knowledge:</b></p><ul><li>Working knowledge and strong understanding of computer systems, mobile devices and other tech products.</li><li>Tech savvy with working knowledge of office automation products, databases, and core bank processing systems and ancillary products.</li><li>Microsoft MTA Certification preferred</li></ul><p><b>Required Experience:</b></p><ul><li>Minimum of seven years of experience in IT Support.</li><li>Experience within financial/banking industry preferred.</li></ul><p><b>Required Skills:</b></p><ul><li>Must be organized and detail oriented and have excellent communication skills.</li><li>Customer-oriented and cool tempered.</li><li>Ability to diagnose and resolve basic technical issues.</li></ul><p><b><i>Physical Demands/Work Environment Requirements:</i></b></p><p>Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must be able to sit, stand, stoop, and bend. Must have the ability to work the days and hours required to fulfill the essential functions of the position.</p><p><b><i>Mental Demands:</i></b></p><p>Learning, thinking, concentration, the ability to interact with others, the ability to exercise self-control, and the ability to work under pressure and meet strict deadlines. Must have the ability to make decisions and exercise discretion when necessary. Must be flexible and patient. Ability to work in a fast pace environment and manage multiple tasks with minimal supervision while delivering the highest level of service. Ability to solve practical problems and deal with a variety of situations simultaneously.</p></div></div>","company":{"companyType":"Private/Established","name":"Integrated Financial Holdings, Inc","logoUrl":"/logos/integrated-financial-holdings-inc-b1e2468c52637bb89e4854f067ca8c10.jpeg"},"location":{"country":"United States","address":"Raleigh, NC","city":"Raleigh","stateProvince":"NC"},"frontendLink":"/job-posting/integrated-financial-holdings-inc/help-desk-technician-ii/9485758a4b7903be000fc2a6f5438b5d","title":"Help Desk Technician II","hash":"9485758a4b7903be000fc2a6f5438b5d","postingUrl":"https://www.indeed.com/job/help-desk-technician-ii-e75000339a971804"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>MPlant Productions is a cannabis products startup in the San Francisco Bay area. Our mission is to develop and produce demonstrably better products and brands that deliver outstanding quality, efficacy, reliability and experiences. Our vision is to create the leading trust-marks for cannabis and CBD consumers.</p><p>MPlant is seeking a Field Sales Representative to create relationships with retail dispensaries and cannabis Delivery partners and educate budtenders in the Northern California area. This is a 1099 contract position with competitive monthly base pay and commission.</p><p><b>SHORT DESCRIPTION:</b></p><p>As a Field Sales Representative, your primary focus will be to grow our market presence by selling our products to new accounts. You will be responsible for providing training to stores on our products, setting sales quotas and goals, creating sales plans and driving business development efforts maximizing sales and market penetration while analyzing data and identifying trends.</p><p><b>RESPONSIBILITIES:</b></p><p>● Educate budtenders on products, services, and industry</p><p>● Track sales efforts and field learnings daily within our CRM tracker</p><p>● Gain insight into customer events and implement MPlant programs (marketing campaigns set by marketing team)</p><p>● Establish strong relationships / handle all questions, inquiries and orders professionally and promptly with customers through visits, texts, emails, and phone calls</p><p>● Promote products by ensuring each customer has the right merchandising displays and products are displayed as prominent as possible</p><p>● Meets and exceeds monthly sales quota</p><p>● Ensure sales products/customers are marketed properly offline and online</p><p>● Tracking sales goals and reporting results as necessary</p><p>● Identify competitors and potential threats and report to leadership; Keeps informed of new products, services and other general information of interest to customers</p><p>● Locate possible territory growth opportunities</p><p>● Working with multiple departments; finance, marketing, production, and inventory on a daily basis ensuring proper planning and execution</p><p>● Provide team members and company ideas and insights to improve products, services, and sales</p><p>● Ability to create and deliver presentations tailored to the audience needs; assist with contract negotiation</p><p>● Assist with the planning of sales exhibits</p><p>● Participate in education and training conferences on selling and marketing programs</p><p>● Attend events, partnerships and promotional opportunities</p><p><b>SKILLS AND CHARACTERISTICS:</b></p><p>● Excellent verbal communication &amp; presentation skills</p><p>● Resilient, results-oriented</p><p>● Effective teamwork and interpersonal skills</p><p>● Positive, can-do attitude</p><p>● Problem solver that thrives under pressure in a fast pace environment</p><p>● Be an excellent role model and representative of MPlant values (below) and its brands</p><p><b>QUALIFICATIONS:</b></p><p>● Have 3+ years history in retail sales (experience within the cannabis Industry a must)</p><p>● Experienced with cannabis from a consumer standpoint and supports its benefits</p><p>● Ability to travel throughout the NorCal region (currently Sacramento, SF, East Bay, South Bay)</p><p>● Knowledge of business technology and ability to use (or learn to use) cannabis CRM programs with mastery</p><p>● B.A. / B. S. degree</p><p>● Valid CA driver’s license (required) and able to pass a driving background check</p><p>● State law requires that employees be 21 years old or older</p><p>1. Innovation : We care about the growth and integrity of this industry and show that through our relentlessness to bring new and beneficial ideas and partnerships to the table.</p><p>2. Principled: We are honest, ethical and fair in all that we do. We keep our promises and own our mistakes.</p><p>3. Customer Centric: Putting the customer at the heart of everything we do. We are expected and empowered to bring our best thinking and actions to the table. What we do matters a lot.</p><p>4. Entrepreneurial: Be curious. Ask for help and demonstrate the ability to grow. Own and learn from mistakes. Bring joy and optimism to work.</p><p>5. Resilient: Road blocks, major setbacks, disappointments are expected. We keep going in the face of adversity by adapting with optimism and determination.</p><p>6. Collaborative: Embracing our differences and working towards common goals creates the best results</p></div>","company":{"website":"mplantproductions.com","name":"M Plant Productions, Inc."},"location":{"country":"United States","address":"California, USA","stateProvince":"CA"},"frontendLink":"/job-posting/m-plant-productions-inc/field-sales-representative/6b0758b1429d3fe28d89acd8215cb350","title":"Field Sales Representative","hash":"6b0758b1429d3fe28d89acd8215cb350","postingUrl":"https://cannabisjobs.net/job/47230/field-sales-representative/"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Field Sales Representative</b></p><p>MPlant Productions is a cannabis products startup in the San Francisco Bay area. Our mission is to develop and produce demonstrably better products and brands that deliver outstanding quality, efficacy, reliability and experiences. Our vision is to create the leading trust-marks for cannabis and CBD consumers.</p><p>MPlant is seeking a Field Sales Representative to create relationships with retail dispensaries and cannabis Delivery partners and educate budtenders in the Northern California area. This is a 1099 contract position with competitive monthly base pay and commission.</p><p><b>SHORT DESCRIPTION: </b><br />As a Field Sales Representative, your primary focus will be to grow our market presence by selling our products to new accounts. You will be responsible for providing training to stores on our products, setting sales quotas and goals, creating sales plans and driving business development efforts maximizing sales and market penetration while analyzing data and identifying trends.</p><p><b>RESPONSIBILITIES: </b></p><ul><li>Educate budtenders on products, services, and industry</li></ul><ul><li>Track sales efforts and field learnings daily within our CRM tracker</li></ul><ul><li>Gain insight into customer events and implement MPlant programs (marketing campaigns set by marketing team)</li></ul><ul><li>Establish strong relationships / handle all questions, inquiries and orders professionally and promptly with customers through visits, texts, emails, and phone calls</li></ul><ul><li>Promote products by ensuring each customer has the right merchandising displays and products are displayed as prominent as possible</li></ul><ul><li>Meets and exceeds monthly sales quota</li></ul><ul><li>Ensure sales products/customers are marketed properly offline and online</li></ul><ul><li>Tracking sales goals and reporting results as necessary</li></ul><ul><li>Identify competitors and potential threats and report to leadership; Keeps informed of new products, services and other general information of interest to customers</li></ul><ul><li>Locate possible territory growth opportunities</li></ul><ul><li>Working with multiple departments; finance, marketing, production, and inventory on a daily basis ensuring proper planning and execution</li></ul><ul><li>Provide team members and company ideas and insights to improve products, services, and sales</li></ul><ul><li>Ability to create and deliver presentations tailored to the audience needs; assist with contract negotiation</li></ul><p><b>MARKETING EVENTS </b></p><ul><li>Educate customers and consumers about the brand along with new and existing products</li></ul><ul><li>Assist with the planning of sales exhibits</li></ul><ul><li>Participate in education and training conferences on selling and marketing programs</li></ul><ul><li>Attend events, partnerships and promotional opportunities</li></ul><p><b>SKILLS AND CHARACTERISTICS: </b></p><ul><li>Excellent verbal communication &amp; presentation skills</li></ul><ul><li>Resilient, results-oriented</li></ul><ul><li>Effective teamwork and interpersonal skills</li></ul><ul><li>Positive, can-do attitude</li></ul><ul><li>Problem solver that thrives under pressure in a fast pace environment</li></ul><ul><li>Be an excellent role model and representative of MPlant values (below) and its brands</li></ul><p><b>QUALIFICATIONS: </b></p><ul><li>Have 3+ years history in retail sales (experience within the cannabis Industry a must)</li></ul><ul><li>Experienced with cannabis from a consumer standpoint and supports its benefits</li></ul><ul><li>Ability to travel throughout the NorCal region (currently Sacramento, SF, East Bay, South Bay)</li></ul><ul><li>Knowledge of business technology and ability to use (or learn to use) cannabis CRM programs with mastery</li></ul><ul><li>B.A. / B. S. degree</li></ul><ul><li>Valid CA driver’s license (required) and able to pass a driving background check</li></ul><ul><li>State law requires that employees be 21 years old or older</li></ul><p>1. <b>Innovation</b>​: We care about the growth and integrity of this industry and show that through our relentlessness to bring new and beneficial ideas and partnerships to the table.</p><p>2. <b>Principled: </b>​ We are honest, ethical and fair in all that we do. We keep our promises and own our mistakes.</p><p>3. <b>Customer Centric: </b>​ Putting the customer at the heart of everything we do. We are expected and empowered to bring our best thinking and actions to the table. What we do matters a lot.</p><p>4. <b>Entrepreneurial: </b> ​ Be curious. Ask for help and demonstrate the ability to grow. Own and learn from mistakes. Bring joy and optimism to work.</p><p>5. <b>Resilient: </b>​ Road blocks, major setbacks, disappointments are expected. We keep going in the face of adversity by adapting with optimism and determination.</p><p>6. <b>Collaborative: </b>​ Embracing our differences and working towards common goals creates the best results</p><p>MPlant is an equal opportunity employer and we value diversity and inclusiveness. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p>Job Type: Full-time</p><p>Supplemental Pay:</p><ul><li>Commission pay</li></ul><p>Application Question(s):</p><ul><li>Are you 21 years of age or older?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location:</p><ul><li>On the road</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"M Plant Productions, Inc."},"location":{"country":"United States","address":"San Francisco, CA","city":"San Francisco","stateProvince":"CA"},"frontendLink":"/job-posting/m-plant-productions-inc/field-sales-representative/6411fcf797a4908a37295eeee4ae3a2e","title":"Field Sales Representative","hash":"6411fcf797a4908a37295eeee4ae3a2e","postingUrl":"https://www.indeed.com/job/field-sales-representative-cdedad6517450baa"},{"employmentType":"Full-time","postedOn":"20 days ago","description":"<div><p>Ooze Wholesale is a one-stop-shop for all types of smoke shop, dispensary, and convenience store products and accessories. We are the exclusive distributor of our House Brands: Ooze, King Palm wraps, Truweigh scales, Green Monkey Grinders, Loud Lock packaging, and Stache products, and our catalog offers thousands of products from leading industry brands as well as up-and-coming brands.</p><p>As an industry leader we have experienced exponential growth since we were founded in 2015. We have made the Inc. 500 list of fastest-growing companies the past two years, and have recently renovated and expanded our Headquarters in Oak Park, MI. We have a brand-new front office and showroom to accommodate our growing team and have more than tripled our warehouse space as we continue to build our assortment and launch new products.</p><p>As a Customer Experience Specialist for Ooze, you will be joining a growing team of dedicate specialists that primarily support our direct-to-consumer customers that shop our Ecommerce sites. You will apply your existing knowledge of cannabis accessories, as well as obtain new knowledge, in order to support a wide variety of customer requests. This position requires a range of tasks to be performed in a high-volume, ever changing work environment.<br />Our team is passionate about taking the cannabis accessory industry to the next level. We cater to the everyday user and keep retailers stocked with our products. We use our expertise to offer the best smoking experiences and are always looking for new talent to keep us on the cutting-edge.<br />The ideal Customer Experience Specialist for Ooze Wholesale is a positive, upbeat and energetic industry enthusiast who’s driven to share the benefits of the Ooze life, loves creative challenges, and wants to make an impact on advancing this industry.<br /><b>Customer Experience Responsibilities: </b></p><ul><li>Welcome and greet visitors in person (Wholesale customers, by appointment only) or on the telephone; answers or refers inquiries.</li><li>Respond to Oozelife.com customer service platforms such as social media, contact forms, and emails.</li><li>Collaborate and communicate with internal departments such as warehouse to handle consumer issues and drive improvements of service.</li><li>Provide solutions or alternatives by analyzing consumers’ issues and problems continuously and proactively.</li><li>Process warranty exchanges.</li><li>Maintains customer accounts by obtaining, recording, and updating personal and financial information.</li><li>Scanning, filing, distributing office mail and other general clerical duties.</li><li>Ability to answer multiple phone lines and know how to transfer.</li><li>Contributes to team effort by accomplishing related results as needed.</li></ul><p><b>Requirements: </b></p><ul><li>3-5 years' experience in customer service.</li><li>Positive, upbeat, customer service go-getter!</li><li>Knowledge of smoke shop and dispensary items (cannabis accessories).</li><li>Collaborative, energetic and hands-on team player</li><li>Strong interpersonal and communication skills with the ability to effectively resolve difficult situations.</li><li>A strong communicator who can explain complex information in simple ways.</li><li>Knowledge of Inventory/ERP systems such as Net Suite.</li><li>Experience with Microsoft Office</li></ul><p><b>Why Work for Us?</b></p><ul><li>Mon-Fri 9a-5p</li><li>Ooze Swag included: https://www.oozelife.com/collections/apparel</li><li>Benefits offered: Medical, Dental and Life Insurance and Paid Time Off</li><li>Located in Oak Park, MI (near Detroit)</li></ul><p>Job Type: Full-time</p></div>","company":{"companyType":"Private/Established","name":"Ooze Wholesale","logoUrl":"/logos/ooze-wholesale-9115f3d076e9d43e1ef7a62e854bb986.png"},"location":{"country":"United States","address":"Oak Park, MI 48237","city":"Oak Park","stateProvince":"MI"},"frontendLink":"/job-posting/ooze-wholesale/customer-experience-specialist/97224555611f6ac07d359c96d9a4ddab","title":"Customer Experience Specialist","hash":"97224555611f6ac07d359c96d9a4ddab","postingUrl":"https://www.indeed.com/job/customer-experience-specialist-88184eea31a66a51"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>About Us: </b><br />Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.<br /><b>Our Values: </b><br /><b>People-Centric</b><br />Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.<br /><b>Quality</b><br />We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.<br /><b>Communication</b><br />By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.<br /><b>Accountability</b><br />We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the \"we\" in our efforts and removing the \"they\".<br /><b>Growth</b><br />We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.<br /><b>What We Offer: </b></p><ul><li>Employee Discount – enjoy 40% off in-store products</li><li>Exclusive access to Urbn Learning Center and monthly vendor training</li><li>Medical</li><li>Dental</li><li>Vision</li><li>Group Life Insurance</li><li>Voluntary (Life, Accident, Illness)</li><li>Employee Assistance Program (EAP)</li></ul><p>Urbn Leaf, the new standard in cannabis dispensaries, is looking for a <b>Retail Inventory Associate </b>to join our team in <b>San Diego, CA</b>!<br /><b>Position Summary: </b><br />Retail Inventory Associates are responsible for day to day inventory management at the retail storefront. They ensure inventory counts and shipments are accurate. They assist Inventory Manager in verification and receiving product shipments and in the organization of products within storage and on sales floor. They also ensure products are received within California Track and Trace system (METRC) and POS system, and have appropriate labels before being transferred to sales floor.<br /><b>**PLEASE NOTE: This is a full-time position that requires open availability (7 days a week) in order to be considered for this role. It may require an occasional overnight shift between the hours of 9pm-5am**</b><br /><b>Duties and Responsibilities: </b><br />Responsibilities include, but are not limited to:</p><ul><li>Responsible for barcoding all new inventory in Point of Sale system</li><li>Auditing the physical inventory to ensure that the physical inventory aligns precisely with the virtual inventory numbers</li><li>Help with daily/weekly cycle counts and inventory evaluation and verification procedures</li><li>Provide timely notice to Inventory Manager if discrepancies are found, so that they may be fully investigated</li><li>Research inventory variances and adjustments</li><li>Work with Inventory Manager/Lead to maintain an accurate account of non-stock and unavailable inventory</li><li>Implementation of cannabis waste procedures and schedule</li><li>Create a calendar of all upcoming expired products</li><li>Maintain a list of all quarantined product</li></ul><p><b>Qualifications: </b></p><ul><li>Inventory experience in a retail environment</li><li>Strong math skills</li><li>Proficiency using Microsoft Excel and Word</li><li>METRC or similar cannabis seed-to-sale tracking software experience (preferred)</li></ul><p><b>Skills and Attitudes: </b><br />This position requires the ability to:</p><ul><li>Quickly learn and master new skills</li><li>Possess strong communication skills, both verbal and written</li><li>Perform all job functions with high attention to detail, speed and accuracy</li><li>Work both independently and cohesively as a team with co-workers</li><li>Operate in a fast-paced, changing environment</li><li>Handle multiple tasks and responsibilities</li></ul><p><b>Education: </b><br />Must have one or more of the following:</p><ul><li>Bachelor's degree (B.A.) from a four-year college or university (preferred)</li><li>3 years of relevant experience and/or training</li><li>Equivalent combination of education and experience</li></ul><p><b>Certificates, Licenses, and Registrations: </b></p><ul><li>Valid California Driver's License</li></ul><p><b>Physical Requirements: </b></p><ul><li>Must be able to stand/walk for up to 6 hours at a time</li><li>Must be able to sit for up to 8 hours at a time</li><li>Must be able to lift at least 50 pounds safely and properly</li><li>Ability to work in a stressful, fast-paced environment</li><li>Must be able to work days, nights, holidays and weekends</li></ul><p><b>Equal Employment Opportunity Policy</b><br />Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<br />Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected]<br /><b>Equal Employment Opportunity Policy</b></p><p>Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected]</p><p>Job Type: Full-time</p></div>","company":{"companyType":"Private/Established","name":"Urbn Leaf","logoUrl":"/logos/urbn-leaf-aac608ef8f930f6e8dcfcc7c9137ab91.png"},"location":{"country":"United States","address":"San Diego, CA","city":"San Diego","stateProvince":"CA"},"frontendLink":"/job-posting/urbn-leaf/retail-inventory-associate/643c3f1441071180e7f38fba61487596","title":"Retail Inventory Associate","hash":"643c3f1441071180e7f38fba61487596","postingUrl":"https://www.indeed.com/job/retail-inventory-associate-e4f092e7a46e3199"},{"postedOn":"8 hours ago","description":"<div><div></div><div><div><p><b>Night Shift Supervisor, Richmond</b><br /><b>Clerk R11</b><br /><br />At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.</p><p>We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 13 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB’s core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.</p><p>Reporting to the Store Manager, the Supervisor assists in the management of a major retail operation with sales in excess of $8 million. Responsibilities include ensuring good customer service, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variances and ensuring acceptable levels of security in the store for both staff and physical assets. The Supervisor is expected to contribute to improve the Branch image by providing support of all Branch policies. The Supervisor is also involved in training staff, scheduling assignments, participating in all store duties, and may be involved in labor relations matters.</p><p>This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Work is performed in a multi-shift retail operation.</p><p>Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position.</p><p>A criminal record check is required.</p><p>For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.</p><p>An eligibility list for permanent or temporary future opportunities may be established.<br /><br /><b>Position Requirements:</b></p><p><b>Education and Experience:</b></p><ul><li> A minimum of 1 year of recent* experience with 3 months as a supervisor, in a service-oriented environment.</li></ul><p>An equivalent combination of education, and experience will be considered: 6 months of recent* experience with 3 months of supervisory experience in a service-oriented environment plus related education as stated below is the equivalent of 1 year of experience with 3 months as a supervisor in a service-oriented environment.<br /></p><ul><li>Recent experience is defined as occurring within the past 5 years.</li></ul><br />Candidates that are applying with relief time must clearly state the number of hours of relief they have at the time of this posting. Relief time will be verified at the reference stage and if we are unable to verify at that time you would be disqualified from the competition.<br /><p><b>Preferred Qualifications:</b></p><ul><li>Experience supervising in a warehouse environment.</li><li>Experience in direct accountability for driving and achieving sales.</li><li>Experience in an environment with minimum of $1 million in annual sales.</li><li>Diploma or certificate in Business, Retail Management OR courses in Leadership/Supervision.<br /></li></ul><p><b>How to Apply &amp; Application Requirements:</b></p><p>In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description.</p><p>A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.</p><p>Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.</p><p>For specific position-related enquiries, please contact at <b>Raman Sidhu, HR Coordinator </b>at [email protected]</p><p>Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.</p><p><b>NOTE:</b> Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.</p></div></div></div>","company":{"companyType":"Government","name":"BC Public Service","logoUrl":"/logos/bc-public-service-e5abe612080c1bade033d7a9bffff9fa.jpeg"},"location":{"country":"Canada","address":"Richmond, BC","city":"Richmond","stateProvince":"BC"},"frontendLink":"/job-posting/bc-public-service/clk-11r-night-shift-supervisor/047f4cb68447c19217dc37e4d18e35ba","title":"CLK 11R - Night Shift Supervisor","hash":"047f4cb68447c19217dc37e4d18e35ba","postingUrl":"https://ca.indeed.com/job/clk-11r-night-shift-supervisor-3cc4f58d728652e7"},{"employmentType":"Full-time","postedOn":"16 hours ago","description":"<div><p><b>Job Description</b></p><p>Lead Cannabis Sales Associate - Electric Lettuce Cedar Hills</p><p>Schedule &amp; Travel: Full-time, minimal travel within region</p><p>Groundworks Industries</p><p>Groundworks Industries is home to a family of retail brands that seek to provide knowledgeable, and artful experiences set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.</p><p>To be successful in this role, you'll want to bring a wealth of customer experience to the table and either a passion for, or genuine curiosity about cannabis. You would join a team of 5-10 cannabis professionals and be an integral leader in delivering excellent service to our communities.</p><p>Our stores span from the Oregon Coast to as far east as Gresham. We are currently soliciting applicants for Lead Sales Associate roles in the Portland-Metro area. Please specify your geographic interests in your application.</p><p>Learn more at https://www.gw-ind.com/</p><p>Lead Sales Associate Job Description</p><p>The Lead Sales Associate acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.</p><p>Informed by a 'Balanced Scorecard' approach equally emphasizing People, Process/Technology, Customer and Finance the Sales Associate supports the shop goal of facilitating a welcoming environment that creates unique customer service opportunities.</p><p>This is accomplished by way of a respectful, constructive and energetic style guided by Groundworks' core values and long-range objectives.</p><p><b>The Lead Sales Associate is accountable for four primary areas of responsibility:</b></p><p>People Effectively communicates with team members, speaking up as issues or concerns arise, and sharing those quickly and concisely with management team to quickly solve problems.</p><p>Process/Technology Efficiently opens and closes the store, maintaining a clean, stocked, and well-presented sales floor, and accurately process transactions, holding team members accountable for both</p><p>Customer Actively works to educate the crew on industry science and product knowledge, seeks to connect with a diverse spectrum of customers and clients, works to solve problems around customer service and challenges the team to deliver customer service in a friendly, attentive and knowledgeable manner.</p><p>Finance Maintains exemplary cash handling skills, adherence to company operation policies, and works side by side with store leadership team to develop business acumen and achieve store team goals.</p><p>Required Qualifications</p><p>Attention to detail, strong organizational and interpersonal skills Friendly demeanor, engaging manner, and strong work ethic Flexibility to 'fill in' and work in various capacities based on business needs, e.g. on a sales floor Solid management and problem-solving skills Ability to give and receive constructive feedback in a timely manner Approachable, mindful, and positive Hold a valid driver's license and have reliable transportation for commuting among locations within assigned region Hold a valid Marijuana's Handlers Permit and Metrc Certification Must be and remain compliant with all legal and company regulations required for working in the cannabis space Must be 21 years of age or older Have interest in the cannabis industry and be culturally aligned with Groundworks' mission</p><p><b>Physical Requirements</b></p><p>Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases. Ability to push, pull and carry up to 50 pounds multiple times daily. Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc. Absent conditions that would prevent the occasional use of PPE such as safety glasses, dust masks, etc. Ability to sit at a desk and work at a computer for several contiguous hours</p></div>","company":{"website":"gw-ind.com","companyType":"Private/Established","name":"Groundworks Industries","logoUrl":"/logos/groundworks-industries-144f74640cec583f7d395ef64ed45039.png"},"location":{"country":"United States","address":"Portland, AR, USA","city":"Portland","stateProvince":"AR"},"frontendLink":"/job-posting/groundworks-industries/lead-cannabis-sales-associate-electric-lettuce-cedar-hills/c813b2e8e3cc6ea3af9c64225d902cfd","title":"Lead Cannabis Sales Associate - Electric Lettuce Cedar Hills","hash":"c813b2e8e3cc6ea3af9c64225d902cfd","postingUrl":"https://www.whatjobs.com/job-for-Lead-Cannabis-Sales-Associate-Electric-Lettuce-Cedar-Hills-in-Portland-coop433449039"},{"employmentType":"Full-time","postedOn":"19 hours ago","description":"<div><p>Looking for an outgoing, people person who is at least 21 years of age, knowledgeable about all things cannabis.</p><p>Strong knowledge of cannabis and paraphernalia.</p><p>A regular cannabis user is preferred.</p><p>Must have face to face service industry experience- retail, sales, restaurant, barista, hospitality, customer service.</p><p>Outstanding verbal skills.</p><p>Detail oriented and able to handle a cash register.</p><p>Must pass a criminal background check.</p><p>Enthusiastic and outgoing personality.</p><p>This position requires the physical ability to perform tasks that involve prolonged standing, walking, lifting and kneeling.</p><p>Flexible schedule- afternoon/evening shifts, weekends, some holidaysMost importantly- exudes honesty and integrity!</p><p>Duties &amp; Responsibilities: Provide information and educate customers on our marijuana products &amp; paraphernalia.</p><p>Maintain working knowledge of relevant state and federal laws regarding marijuana.</p><p>Operate POS system.</p><p>Maintain inventory control &amp; cash handling.</p><p>Clean and general upkeep of the store.</p><p>Create product displays.</p><p>Technology Requirements: Cell phone or reliably checked landline.</p><p>Must be able to use a point of sale system and other basic computer programs.</p><p>Must maintain an active email account and voicemail and check messages regularly.</p><p>Bonus Points!!</p><p>Previous experience as a budtender.</p><p>Proficient in problem solving, organizational and analytical skills.2-3 years experience working in a retail setting.</p><p>How to Apply: - Please submit a resume and a COVER LETTER telling us a little bit about yourself.</p><p>If you have related experience, let's hear it!</p><p>Use the body of the email as a cover letter to briefly introduce yourself, explain your relationship with cannabis and why you feel you would be a good fit for our small team.</p><p>- Include your hours and days of availability.</p><p>Looking for someone to start ASAP for afternoon/evenings and weekends.</p><p>WCW Cannabis is an equal opportunity employer.</p><p>Job Type: Part-timePay: $14.50 - $15.00 per hourBenefits:Dental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offVision insuranceSchedule:8 hour shiftHolidaysMonday to FridayNight shiftWeekend availabilitySupplemental Pay:TipsCOVID-19 considerations:As an essential business we require staff &amp; customers to wear a mask, sanitize regularly, have sneeze guards at all points of sale, keep a safe distance from others &amp; have copious amounts of hand sanitizer.</p><p>We encourage online ordering &amp; curbside pickup.</p><p>Education:High school or equivalent (Preferred)Work Location:One locationWork Remotely:No</p></div>","company":{"companyType":"Private/Growth","name":"West Coast Wellness","logoUrl":"/logos/west-coast-wellness-5c96f3a2a127097adbd79f8f73c110c0.jpeg"},"location":{"country":"United States","address":"Everson, WA, USA","city":"Everson","stateProvince":"WA"},"frontendLink":"/job-posting/west-coast-wellness/cannabis-sales-associate-aka-budtender/7f92a1bb979e822ee94372c97344cd1b","title":"Cannabis Sales Associate aka Budtender","hash":"7f92a1bb979e822ee94372c97344cd1b","postingUrl":"https://careercactus.com/jobs/cannabis-sales-associate-aka-budtender_a4ac243e993f5d29_0_0"},{"postedOn":"1 day ago","description":"<div><div><p>Caliva is your friendly and trusted cannabis brand. We believe in wellness options that work for your lifestyle; in boosting your spirits and seeking adventure; in motivating the mind, steadying the body and being inspired to create. A true seed to sale company; we cultivate happy plants and happy people and strive to provide California with dependable cannabis options. As one of the largest cannabis companies in the state of California, we pride ourselves in our compliance, professionalism, commitment to quality, and positive atmosphere. We stand by our promise of consistency, transparency, and accessibility as Caliva's brick and mortar retail footprint continues to expand into new cities and is growing rapidly through our online pickup and delivery service.</p><p>Join the Caliva team and become part of something exciting!</p><p>The Senior Sales Associate is a supervisory role whose primary function is sales floor and team support. You will maintain the best customer experience by engaging customers, ensuring they are cared for, servicing their needs, and treating them with the utmost respect. The Senior Sales Associate is responsible for modeling, mentoring, and coaching the behavior to other Sales Associates and team members. With deep knowledge and strong passion for the Caliva brand and products, you are able to offer information about the variety of products while driving sales and achieving revenue and store goals.</p><p><b>What You'll Do</b></p><ul><li>Demonstrate excellent customer service by creating a welcoming environment.</li><li>Set the tone on the sales floor: acknowledge and service customers with a welcoming and informative disposition.</li><li>Provide customer assistance regarding our products by recommending products most appropriate for their needs.</li><li>Lead by example at all times, provide guidance, motivate and inspire the team.</li><li>Drive positive employee relations and deliver sustainable results through being a positive role model.</li><li>Supervise the team to guarantee that all policies and procedures are being followed and delegate projects and tasks as needed.</li><li>Maintain excellent housekeeping and organizational standards inside and out.</li><li>Keep display cases and store fixtures clean and ensure all product is fully represented and organized.</li><li>Support the store experience by performing various operational tasks as needed.</li><li>Ensure the sales floor is running efficiently during leader-on-duty shifts, resolve any customer concerns that arise, manage employee breaks, and clearly communicate current objectives to the team.</li><li>Communicate effectively with all store leaders and team members and ask for assistance when needed.</li><li>Perform opening and closing procedures as scheduled and ensure all checklists and associated paperwork is accurately completed.</li><li>Be a Caliva expert by remaining educated on new and existing products and promotions.</li><li>Accountable for driving and achieving established revenue goals and staying informed of daily store goals and committing to making a positive contribution.</li><li>Be an active participant in weekly leadership meetings - provide suggestions.</li><li>Maintain awareness of KPIs and make appropriate decisions that drive service, customer retention and sales goals.</li><li>Hire and train employees by applying high standards for selection and continued performance.</li><li>Maintain professionalism in your appearance, attitude, and communication.</li><li>Other duties and responsibilities as assigned by management.</li></ul><br /><p><b>What You Have</b></p><ul><li>Embrace and demonstrate alignment with Caliva Values – Integrity, Positive Energy, Connectedness, Bias in Action, and Truth Seeking.</li><li>1-2 years of retail leadership or customer service-related experience.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to multitask and prioritize.</li><li>Must be able to adapt to a changing work environment.</li><li>Ability to work as part of a team.</li><li>Possess an interest in and strong passion for plant-based solutions.</li><li>Must be reliable and dependable with a good work ethic.</li><li>Ability to maintain confidentiality.</li><li>Strong computer skills including proficiency in Google Suite and Microsoft Office, comfortability with retail software and databases.</li><li>Entry-level knowledge of cannabis products and related vocabulary is preferred.</li></ul><p><b>Working Environment</b></p><ul><li>This position will work in an indoor facility with controlled temperatures; may be exposed to bright lighting, loud equipment, airborne particles, and working in proximity with customers and staff.</li></ul><p><b>Physical Requirements</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:</p><ul><li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li><li>Some lifting, squatting, bending, pushing, and pulling.</li><li>Must be able to lift and carry up to 50 pounds on a regular basis without assistance.</li><li>Regularly required to stand, walk, sit, bend, lift, push, pull, talk, and hear for extended periods of time.</li></ul><p><b>Job Requirements</b></p><ul><li>Work revolves around objectives, projects, and priorities, not hours; Must be able to work weekends, holidays, and occasional overtime as needed.</li><li>Must be able to stand, walk, lift, sit, and bend for most of their work schedule.</li><li>Must be 21 years of age or older.</li><li>Must comply with all legal or company regulations for working in the industry.</li><li>Selected candidate will be required to complete a post offer, pre-employment background check with the local law enforcement.</li></ul><br /><p></p><div><p></p><div><div><div><div><div><div><div><b>Applicants must be authorized to work for ANY employer in the US.</b></div><div><b>We are unable to sponsor or take over sponsorship of employment Visa at this time.</b></div><div><b><i>Caliva is an equal opportunity employer.</i></b></div></div></div></div></div></div></div></div></div></div>","company":{"companyType":"Private/Established","name":"Caliva","logoUrl":"/logos/caliva-28769da8f24af842d77e4acc94725682.png"},"location":{"country":"United States","address":"Ceres, CA","city":"Ceres","stateProvince":"CA"},"frontendLink":"/job-posting/caliva/senior-sales-associate/e51d6716e6aa33277dd2ee369ecd79c4","title":"Senior Sales Associate","hash":"e51d6716e6aa33277dd2ee369ecd79c4","postingUrl":"https://www.indeed.com/job/senior-sales-associate-b26d84ddfb383d4c"},{"postedOn":"1 day ago","description":"<div><div><div><b>Our Story</b><br /><p>MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com</p><b>Job Summary</b></div><div><p>The Pharmacist ensures that our customers' needs are met and exceeded delivering remarkable customer service and providing customers with exceptional product knowledge, efficient service, and a friendly attitude. The Pharmacist works under the direction of the General Manager to supervise days operations and to ensure compliance with all NY regulations.</p><b>Job Functions</b></div><div></div><div>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div><ul><li>Dispense cannabis-based medications based on physician recommendations; detecting therapeutic incompatibilities.</li><li>One on one patient consultations to determine the best therapy in conjunction with the recommending physician.</li><li>Maintains inventory rotation and inventory control.</li><li>Submit and review the state prescription monitoring program.</li><li>Provides pharmacological information by answering questions and requests of health care professionals; counseling patients on drug therapies;</li><li>Complies with state laws as regulated by the state medical cannabis program, maintaining records; removing outdated and damaged drugs from the dispensary inventory; supervising the work results of support personnel; maintaining current pharmacist registration;</li><li>Maintains safe and clean working environment by complying with procedures, rules, and regulations</li><li>Maintains pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies; Contributes to team effort by accomplishing related results as needed.</li></ul><p>(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)</p><p><b>Basic Qualifications</b></p></div><ul><li>Bachelor's degree in the Pharmacy or PharmD. An active license in good standing without restrictions.</li><li>Satisfactory completion of the NY State required 4-hour Medical Use of Marijuana CME designation.</li><li>Minimum 21 years of age</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.</li><li>Dispensary-related experience a plus.</li><li>Provide exemplary customer service and represent the business with pride.</li><li>Communication Proficiency</li><li>Ethical Conduct</li></ul><div><b>Supervisory Responsibility</b></div><div><br />This position will manage the daily activities, performance and compliance within the dispensary for assigned shifts in conjunction with the locations General Manager.</div><div></div><div><b>Working Conditions</b></div><div><p>This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.<br />This is a part-time position. Occasional evening and weekend work may be required as job duties demand. Flexible schedule is required.</p></div><div><b>Physical Requirements</b><br />While performing the duties of this job, the employee is regularly required to talk and hear. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.</div><div></div><div><b>Travel Requirements</b><br /><p>This position may require some travel between our NY facilities.</p></div><div><b>Work Authorization/Security Clearance</b><br /><br />There is no visa or H1-B sponsorship. Completion and successful passing of Background and Drug Screen. No relocation package available.<br /><br /><b>Other Duties</b><br /><br />Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div><div></div><div><b>MedMen Is An Equal Opportunity Employer: </b>We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.</div></div></div>","company":{"companyType":"Public/Established","name":"MedMen","logoUrl":"/logos/medmen-3f4aeaf33257852e5c8861186cbe22cc.jpeg"},"location":{"country":"United States","address":"New York, NY 10016","stateProvince":"NY"},"frontendLink":"/job-posting/medmen/pharmacist/7d49fec4c6ad82c5a04f0137c59fdd42","title":"Pharmacist","hash":"7d49fec4c6ad82c5a04f0137c59fdd42","postingUrl":"https://www.indeed.com/job/pharmacist-44f9675fbd3f40b5"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>The Opportunity Reporting to the Store Manager, Key Lead own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Education Specialists can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores. You know what it takes to be a team player and are excited about the opportunity to have an impact by managing an area of the retail business, like product, operations or community. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. You thrive in environments where you get to problem solve, be creative and overcome challenges to achieve business metrics. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in improving all aspects of the store to ensure Tokyo Smoke’s success within the recreational cannabis landscape. Responsibilities Use strong floor management skills to manage the day-to-day operations of the store and drive sales Train and coach educators on product education and ensure an intentional customer experienceEnsure sales targets and business metrics are metLead by example and deliver exceptional, intentional customer service Seize opportunities to improve business results and build an engaged team Think outside the box and offer solutions to retail management team to improve and achieve operational excellence Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.) Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility Build and cultivate lasting customer relationships and enable all staff members to do the sameDemonstrate strong time management and organization skills to keep priorities in focusCreate relationships with local businesses and participate in community eventsStay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotionsEnforce all company policies and programs, ensuring complianceAdhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislationComplete tasks as assigned by the Store Manager and Assistant Store ManagerOther duties as assigned Experience Minimum 1-3 years floor management experience Be at least 19 years of ageResourceful, creative and solution-orientedAbility to work plan, prioritize and organizeA leader with a proven ability to train others and retain talentStrong floor leadership and coaching skills to develop and motivate a sales team Proven ability to drive positive customer experiences that build loyalty and deliver measurable resultsAbility to manage competing priorities in a fast-paced environmentStrong verbal and written communication skills and excellent organizational skillsYou are passionate about cannabis and are excited to bring it to market for recreational purposesYou are open to feedback and coaching You demonstrate high levels of integrity and personal responsibility You are trustworthy and customer-oriented Comfortable working variable shifts, including evenings and weekends Comfortable lifting and unpacking boxes that may weigh 5-30 lbs Bonus points if you’ve worked in a regulated environment beforeBonus points if you have completed your Sell Safe training and hold a Qualified Cannabis Workers certification</p></div>","company":{"website":"canopygrowth.com","companyType":"Public/Established","name":"Canopy Growth Corporation","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Calgary, AB","city":"Calgary","stateProvince":"AB"},"frontendLink":"/job-posting/canopy-growth-corporation/key-lead-tokyo-smoke-17th-ave/8bd79e82af62d90f7c7d13bbc77ad3a6","title":"Key Lead, Tokyo Smoke - 17th Ave","hash":"8bd79e82af62d90f7c7d13bbc77ad3a6","postingUrl":"https://ca.talent.com/view?id=4ab5e50a2231"},{"employmentType":"Part-time","postedOn":"2 days ago","description":"<div><p><b>We’re looking for energetic and outgoing Budtenders to join us at Docks</b></p><p>Does the idea of working within the cannabis industry motivate and inspire you?</p><p>Do you thrive in a collaborative team environment?</p><p>Are you passionate about creating the highest service experiences?</p><p>Do you enjoy sharing your cannabis knowledge and educating others?</p><p>If so, <b>Docks</b> has an incredible opportunity for you to join our growing team. We are seeking <b>Budtenders</b> who are creative, service-driven, and passionate for cannabis, while living our Company values - Knowledge, Integrity, Inclusivity and Trust.</p><p><b>WHAT YOU DO</b></p><p>As the first point of contact for our customer, our budtenders will set the tone in delivering a world class service experience in our stores through engagement, industry expertise and authentic relationship building. Not only are you an ambassador of our brand but also a leader in changing social norms and normalizing cannabis in Canada. You will play a critical role in the successful daily operations of our stores and in positively impacting and de-stigmatizing adult use cannabis within our communities.</p><p><b>RESPONSIBILITIES</b></p><ul><li>Exemplify our brand Mission and Values in everyday interaction with customers and fellow team members.</li></ul><ul><li>Continually promote our brand and be a positive representative of the cannabis industry.</li></ul><ul><li>Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our customers to drive return business.</li></ul><ul><li>Be accountable in providing accurate and relevant product knowledge for our customers and seek continual learnings in this area both formally and informally.</li></ul><ul><li>Educate customers and provide in-depth product knowledge. Learn about our customers by using open-ended questions to assess their knowledge and provide information on cannabis strains, consumption methods, responsible use, and what product would best suit their desired experience.</li></ul><ul><li>Partner with the leadership team to maintain a welcoming atmosphere and experience for team members and customers while upholding Federal and Provincial compliance to the highest standard.</li></ul><ul><li>Be a brand ambassador in the communities which we operate in. Provide feedback and learnings to your Store Manager that will help build our brand stance and elevate our services.</li></ul><ul><li>Accountable to supporting in the upkeep of all safely and security standards in our retail space, for our customers and our fellow team members.</li><li>Greet and screen customers by checking their identification and welcoming them into the store.</li></ul><ul><li>Act as a socially responsible vendor of cannabis in the communities we conduct our business in by providing education, expertise, passion and promoting responsible adult cannabis use.</li></ul><ul><li>Support in the upkeep and cleanliness of our space in a way that propels our brand and standards.</li></ul><ul><li>Ensure efficiency and accuracy in all cash desk management operations that uphold our loss prevention, provincial and federal standards.</li></ul><ul><li>Communicate to your management team any opportunities with product inventory (sell through’s/discrepancies) and participate in inventory management task as needed.</li></ul><ul><li>Follow all security guidelines set forth by Retail Leadership Team.</li></ul><ul><li>Comply and maintain all required training and certifications required by Provincial and Federal law.</li></ul><ul><li>Maintain confidentiality of all proprietary information, including financial summaries and internal employee materials.</li></ul><ul><li>Capable of lifting a minimum of 25lbs</li></ul><p><b>WHAT YOU BRING </b></p><p>· Agility and the ability to adjust with a positive attitude to changing provincial, regulatory, and company operating policies.</p><p>· CannSell Certification (current provincial retail cannabis training and certification) and ability to pass a criminal background check.</p><p>· 2-4 years’ experience in the retail/hospitality industry.</p><p>· Previous Cannabis experience is an considered an asset.</p><p><b>If this sounds like a perfect fit, we want to hear from you! Please send a copy of your resume and cover letter with all applications</b></p><p>Part-time hours: 0-24 per week</p><p>Application deadline: 2021-08-07</p><p>Job Type: Part-time</p><p>Salary: $14.25-$20.00 per hour</p><p>COVID-19 considerations:<br />All customers required to wear mask in store, curb side pick up, Hand Sanitizer station set up for customers</p><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Docks Cannabis Company","logoUrl":"/logos/docks-cannabis-company-d1921abdf28eef4886daadc0b17f64ee.jpeg"},"location":{"country":"Canada","address":"Kawartha Lakes, ON","city":"Kawartha Lakes","stateProvince":"ON"},"frontendLink":"/job-posting/docks-cannabis-company/budtender/70711911872acbb7356fb828039d0a15","title":"Budtender","hash":"70711911872acbb7356fb828039d0a15","postingUrl":"https://ca.indeed.com/job/budtender-fadcaccee6e0769d"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p><b>Position Overview: </b></p><p>The Floor Lead is responsible for maintaining standard operating procedures at our retail store. The ideal candidate will be well-versed within the cannabis industry with previous general management experience. This candidate will be an inspiring team member and leader, ready to ensure productivity and quality performance to achieve our long-term company vision.</p><p><b>Job Functions</b></p><ul><li>Opening Registers at the start of a shift: Closing Registers</li><li>Applying store credit and discounts according to the store’s policy</li><li>Handling defectives and exchanges according to the store’s 7-Day Exchange Policy</li><li>Assisting in the opening and closing of the store and following protocols</li><li>Assisting budtenders when resolving customer issues</li><li>Monitoring the shop’s milieu by ensuring that front-line employees are always shouting their <i>WELCOME’s</i>, the overall vibes are upbeat and cheerful, and customers are leaving 100% satisfied with the plans to return</li><li>Administering all 3 breaks to employees at appropriate times</li><li>Overseeing that each employee does not go over their 15-minute paid breaks</li><li>Coordinate bathroom/water breaks for employees accordingly</li><li>Check in with new employees regarding their knowledge, growth, and capacity within position</li><li>Ensure that Budtenders are putting products back in its original place</li><li>Conducting Daily huddles to inform the team about daily deals, promotions, new drops, slow movers and their prices/selling points.</li></ul><p>**Other duties as assigned by Management</p><p><b>Qualifications</b></p><ul><li>Must be 21+ years to be considered</li><li>Excellent customer communication and service skills</li><li>Strong interpersonal communication and conflict resolution skills</li><li>Strong accounting, math and computer skills</li><li>High school diploma, Bachelors in Business Management or related field a plus.</li><li>Minimum of 1-2 years in a management/leadership role or equivalent experience.</li><li>Experience in the cannabis industry is preferred.</li><li>Able to work days, nights, holidays and weekends</li><li>Knowledge skill and ability to upload position</li></ul><p><b>Physical Demands: </b></p><p>The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift 20 pounds at times.</li><li>Be able to stand for prolonged periods of time, bend, kneel, squat, and twist</li></ul><p><b>Shift Requirements</b></p><ul><li>Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 30 hours per week in a measurement period, as defined by STIIIZY and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.</li><li>Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression</li></ul><p><b>Dress Code: </b></p><p>Certain staff members may be required to meet special dress, grooming, and hygiene standards, such as wearing uniforms or protective clothing, depending on the nature of their job. Uniforms and protective clothing may be required for certain positions and will be provided to employees by Shryne Group, Inc.</p><p>At the discretion of the department head, in special circumstances, such as during unusually hot or cold weather or during special occasions, staff members may be permitted to dress in a more casual fashion than is normally required. On these occasions, staff members are still expected to present a neat appearance and are not permitted to wear ripped, frayed or disheveled clothing. Likewise, tight, revealing, bare midriffs or otherwise the workplace-inappropriate dress is not permitted.</p><p><b>Reasonable accommodation of religious beliefs: </b></p><p><i>Shryne recognizes the importance of individually held religious beliefs to persons within its workforce. Shryne Group, Inc. will reasonably accommodate a staff member’s religious beliefs in terms of workplace attire unless the accommodation creates an undue hardship. Accommodation of religious beliefs in terms of attire may be difficult in light of safety issues for staff members. Those requesting a workplace attire accommodation based on religious beliefs should be referred to the human resources department.</i></p><p><b>Covid Statement: </b></p><p>Due to Covid-19, we are doing everything we can to keep our team and customers safe. This means individual offices or widely spaced workstations. We also provide extra masks, shields, hand sanitizer, and gloves as needed. We are an essential business and we require our team to work in the office.</p><p><i>Shryne Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p><p><i>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></p><p>Job Type: Full-time</p><p>Pay: $16.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Per BCC guidelines, all employees must be at least 21 years of age, do you fit that requirement?</li><li>This is a full-time position. You may be asked to work overtime, weekends, rotating shifts, and holidays. Can you commit to this requirement?</li><li>What is the highest number of employees have you manager/supervised?</li><li>We offer a thorough and robust training program that will be conducted at our training facility located in (Nor Cal – Pacheco), (So Cal – DTLA, Jurupa Valley, Palm Desert, Wildomar, Vista). You will be required to attend this training for 3 days. Are you able to commit to this? (Interviewer will explain what this looks like and additional details to candidate).</li><li>Have you previously worked for the Shryne Group or any of its subsidiaries (Blaze, KDM, JSource etc...)? If yes, what location were you at? What was your job title? What were your estimated dates of employment? Why did you leave?</li><li>Please provide a good phone number to reach you.</li><li>Please provide a good email address to reach you.</li></ul><p>Experience:</p><ul><li>Managerial/Supervisory: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"IGS Solutions LLC","logoUrl":"/logos/igs-solutions-llc-345c6205d011c0ae1e37e4ad77edb1b1.png"},"location":{"country":"United States","address":"Davis, CA 95616","city":"Davis","stateProvince":"CA"},"frontendLink":"/job-posting/igs-solutions-llc/floor-lead-cannabis-industry/f6c2f0f5424df2b2c5160d9eb924588d","title":"Floor Lead - Cannabis Industry","hash":"f6c2f0f5424df2b2c5160d9eb924588d","postingUrl":"https://www.indeed.com/job/floor-lead-cannabis-industry-5c5417a9feb68997"},{"employmentType":"Part-time","postedOn":"1 day ago","description":"<div><p><b>The Company</b></p><p>At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We're building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.</p><p>With millions of square feet of licensed production capacity and operations spanning four continents, Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.</p><p>Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!</p><p><b>The Opportunity</b></p><p>Reporting to the Store Manager, Key Lead own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Education Specialists can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.</p><p>You know what it takes to be a team player and are excited about the opportunity to have an impact by managing an area of the retail business, like product, operations or community. Some would call you a trailblazer - you aren't afraid of taking risks or dealing with ambiguity. You thrive in environments where you get to problem solve, be creative and overcome challenges to achieve business metrics. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in improving all aspects of the store to ensure Tokyo Smoke's success within the recreational cannabis landscape.</p><p><b>Responsibilities</b></p><p>• Use strong floor management skills to manage the day-to-day operations of the store and drive sales</p><p>• Train and coach educators on product education and ensure an intentional customer experience</p><p>• Ensure sales targets and business metrics are met</p><p>• Lead by example and deliver exceptional, intentional customer service</p><p>• Seize opportunities to improve business results and build an engaged team</p><p>• Think outside the box and offer solutions to retail management team to improve and achieve operational excellence</p><p>• Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</p><p>• Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility</p><p>• Build and cultivate lasting customer relationships and enable all staff members to do the same</p><p>• Demonstrate strong time management and organization skills to keep priorities in focus</p><p>• Create relationships with local businesses and participate in community events</p><p>• Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions</p><p>• Enforce all company policies and programs, ensuring compliance</p><p>• Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</p><p>• Complete tasks as assigned by the Store Manager and Assistant Store Manager</p><p>• Other duties as assigned</p><p><b>Experience</b></p><p>• Minimum 1-3 years floor management experience</p><p>• Be at least 19 years of age</p><p>• Resourceful, creative and solution-oriented</p><p>• Ability to work plan, prioritize and organize</p><p>• A leader with a proven ability to train others and retain talent</p><p>• Strong floor leadership and coaching skills to develop and motivate a sales team</p><p>• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</p><p>• Ability to manage competing priorities in a fast-paced environment</p><p>• Strong verbal and written communication skills and excellent organizational skills</p><p>• You are passionate about cannabis and are excited to bring it to market for recreational purposes</p><p>• You are open to feedback and coaching</p><p>• You demonstrate high levels of integrity and personal responsibility</p><p>• You are trustworthy and customer-oriented</p><p>• Comfortable working variable shifts, including evenings and weekends</p><p>• Comfortable lifting and unpacking boxes that may weigh 5-30 lbs</p><p>• Bonus points if you've worked in a regulated environment before</p><p>• Bonus points if you have completed your Sell Safe training and hold a Qualified Cannabis Workers certification</p><p><b>Other Details</b></p><p>This is a regular part-time role based out of Spruce Grove, Alberta.</p><p>We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don't hear from us, don't fret; every resume we get is kept in our database for six months for consideration in future searches for talent.</p><p>Canopy Growth welcomes and encourages applications from people with disabilities.</p><p>Accommodations are available upon request for candidates taking part in all aspects of the selection process.</p><p>One last note: the chosen applicant will be required to successfully complete background and reference checks.</p><p>Thank you so much for your interest in Canopy Growth.</p><p>Apply Now</p><p>• Spruce Grove, AB T7X, Canada</p></div>","company":{"website":"canopygrowth.com","companyType":"Public/Established","name":"Canopy Growth Corp.","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Spruce Grove, AB","city":"Spruce Grove","stateProvince":"AB"},"frontendLink":"/job-posting/canopy-growth-corp/key-lead-tokyo-smoke-spruce-grove/2750322943c39b50ca64ef9be15d50b2","title":"Key Lead, Tokyo Smoke - Spruce Grove","hash":"2750322943c39b50ca64ef9be15d50b2","postingUrl":"https://getwork.com/details/97864ff12601eab20bb110c480ff7599"},{"postedOn":"1 day ago","description":"<div><div></div><div><div><p><b>Nightshift Supervisor, Vancouver</b><br /><b>Clerk R11</b><br /><br />At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.</p><p>We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 13 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB’s core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.</p><p>Reporting to the Store Manager, the Supervisor assists in the management of a major retail operation with sales in excess of $8 million. Responsibilities include ensuring good customer service, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variances and ensuring acceptable levels of security in the store for both staff and physical assets. The Supervisor is expected to contribute to improve the Branch image by providing support of all Branch policies. The Supervisor is also involved in training staff, scheduling assignments, participating in all store duties, and may be involved in labor relations matters.</p><p>This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Work is performed in a multi-shift retail operation.</p><p>Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position.</p><p>A criminal record check is required.</p><p>For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.</p><p>An eligibility list for permanent or temporary future opportunities may be established.</p><p>There are two (2) vacancies.<br /><br /><b>Positions Requirements</b>:</p><p><b>Education and Experience:</b></p><ul><li> A minimum of 1 year of recent* experience with 3 months as a supervisor, in a service-oriented environment.</li></ul><p>An equivalent combination of education, and experience will be considered: 6 months of recent* experience with 3 months of supervisory experience in a service-oriented environment plus related education as stated below is the equivalent of 1 year of experience with 3 months as a supervisor in a service-oriented environment.</p><ul><li>Recent experience is defined as occurring within the past 5 years.</li></ul><br />Candidates that are applying with relief time must clearly state the number of hours of relief they have at the time of this posting. Relief time will be verified at the reference stage and if we are unable to verify at that time you would be disqualified from the competition.<br /><p><b>Preferred Qualifications:</b></p><ul><li>Experience supervising in a warehouse environment.</li><li>Experience in direct accountability for driving and achieving sales.</li><li>Experience in an environment with minimum of $1 million in annual sales.</li><li>Diploma or certificate in Business, Retail Management OR courses in Leadership/Supervision.<br /></li></ul><p><b>How to Apply &amp; Application Requirements:</b></p><p>In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description.</p><p>A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.</p><p>Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.</p><p>For specific position-related enquiries, please contact at <b>Raman Sidhu, HR Coordinator </b>at [email protected]</p><p>Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.<br /></p><p><b>NOTE: </b>Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.</p></div></div></div>","company":{"companyType":"Government","name":"BC Public Service","logoUrl":"/logos/bc-public-service-e5abe612080c1bade033d7a9bffff9fa.jpeg"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/bc-public-service/clk-11r-night-shift-supervisor-vancouver/a00e30c3824663b938d880bce5497785","title":"CLK 11R - Night Shift Supervisor, Vancouver","hash":"a00e30c3824663b938d880bce5497785","postingUrl":"https://ca.indeed.com/job/clk-11r-night-shift-supervisor-vancouver-4b98bb0d0c8dff4e"},{"postedOn":"1 day ago","description":"<div><div><h3><b>About Us:</b></h3><h3><b>At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding \"Greenhouse of Brands\" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A \"GREENHOUSE OF BRANDS\" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.</b></h3><h3><b>We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.</b></h3><h3><b>Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.</b></h3><h3><b>Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.</b></h3><h3><b>Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</b></h3><h3><b>About the Job:</b></h3><h3><b>The Liberty Lead is responsible for expert-level proficiency in the products and sales process as well as maintaining functionality, efficiency and fluidity throughout the store and among all levels of staff, vendors and patients or customers.</b></h3><ul><li><h3><b>Completes all required duties of a Wellness Guide</b></h3></li><li><h3><b>Ensures employees’ daily work tasks are completed in a timely manner and consistent with standard operating procedures.</b></h3></li><li><h3><b>Keeps next level manager(s) informed about subordinate employees’ performance concerns.</b></h3></li><li><h3><b>Controls inventory and cash/debit card transactions.</b></h3></li><li><h3><b>Has combinations to safes, security systems, and keys.</b></h3></li><li><h3><b>Supervises inventory transfers</b></h3></li><li><h3><b>Reconciles Point of Sale (POS) stations at close of shifts, including cash / debit transactions and inventory. Supervises patient or customer holds for home deliveries and pre-orders.</b></h3></li><li><h3><b>Opens and closes dispensary facilities, including arming/disarming security system</b></h3></li><li><h3><b>Responds to elevated customer requests and conflicts</b></h3></li><li><h3><b>Recognizes crisis situations and activates company crisis management policies</b></h3></li><li><h3><b>Assists with training of staff</b></h3></li><li><h3><b>Maintains patient or customer resources including educational materials, and product information.</b></h3></li><li><h3><b>Serves as back up to General Manager and Assistant GM as necessary.</b></h3></li><li><h3><b>Ensures all state regulations are followed and documentation is prepared and submitted as required.</b></h3></li><li><h3><b>Physical Requirements of the Job: While performing the duties of this job, the employee is regularly required to perform grasping, lifting, walking, standing, talking, hearing, seeing and repetitive motions. Must be able to lift, carry, and balance up to 25 pounds. Moderate noise levels.</b></h3></li></ul><h3><b>About You:</b></h3><h3><b>General</b></h3><ul><li><h3><b>Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations.</b></h3></li></ul><h3><b>Education/Experience:</b></h3><ul><li><h3><b>High School diploma</b></h3></li><li><h3><b>Two-year degree in a customer-service oriented retail environment</b></h3></li><li><h3><b>Cannabis experience preferred</b></h3></li></ul><h3><b>Technological Skills:</b></h3><ul><li><h3><b>Experience with point of sale systems</b></h3></li><li><h3><b>Microsoft Office</b></h3></li></ul><h3><b>Required Knowledge and Skills:</b></h3><ul><li><h3><b>Ability to communicate clearly and accurately</b></h3></li><li><h3><b>Ability to exercise independent judgment</b></h3></li><li><h3><b>Ability to initiate and follow through on work independently</b></h3></li><li><h3><b>Ability to train staff</b></h3></li><li><h3><b>Ability to work collaboratively in a team environment</b></h3></li><li><h3><b>Ability to work in a fast-paced environment</b></h3></li><li><h3><b>Able to maintain confidentiality</b></h3></li><li><h3><b>Delegation and the ability to perform well under pressure</b></h3></li><li><h3><b>Desired work ethic includes being detail oriented, highly organized, positive, enthusiastic, and eager to learn.</b></h3></li><li><h3><b>Proven ability to develop and maintain and positive team environment</b></h3></li><li><h3><b>Proven efficiency and ability to prioritize and manage time and task for self and others</b></h3></li><li><h3><b>Self-management and supervisory management</b></h3></li><li><h3><b>Strong computer skills for data entry is required.</b></h3></li><li><h3><b>Strong ethics and sound judgment</b></h3></li><li><h3><b>Strong work ethic</b></h3></li><li><h3><b>High competence in customer service.</b></h3></li></ul></div><p></p></div>","company":{"companyType":"Private/Established","name":"Holistic Industries","logoUrl":"/logos/holistic-industries-4220d7f16955c0fb84c141cd558dad64.png"},"location":{"country":"United States","address":"Kansas City, MO 64134","city":"Kansas City","stateProvince":"MO"},"frontendLink":"/job-posting/holistic-industries/liberty-lead/9c72f3ebbef807edcf62d74d123b6b34","title":"Liberty Lead","hash":"9c72f3ebbef807edcf62d74d123b6b34","postingUrl":"https://www.indeed.com/job/liberty-lead-a03e7ada9ff63fda"}]