477 results
Customer Service Representative - Cannabis Industry-Deerfield... Green Roads Deerfield Beach, FL, USA
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Customer Service Representative - Cannabis Industry-Deerfield...

Green Roads Deerfield Beach, FL, USA Full-time
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at Green Roads

Headquarters Office (Remote)

We are looking for Rockstar Customer Service Representatives!

The Customer Service Team is currently working a hybrid schedule - 3 days in office, 2 days remote. We will eventually transition to 5 days back in the office.

Shift M-F 9am - 6pm (1 hour unpaid lunch)

Above average pay!

Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.

The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:

Meeting the needs of internal and external customers with efficiency, team spirit and courtesy

Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.

Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available

Demonstrating a thorough understanding and effective performance of customer service policies and procedures

Processing a high volume of customer orders and change notices in an accurate and timely manner

Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties

Answering all incoming phone calls and routes the call accordingly

All other duties as assigned

Minimum Qualifications

High school diploma or equivalent; Bachelor’s Degree a plus

3-5+ years’ experience with heavy data entry in customer service maintaining dedicated clients

Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook

Experience with ERP or CRM

Experience with help desk software (ZenDesk or other similar applications)

Organized and time management skills

High attention to quality of work

High workload volume experience

Impeccable follow up skills

Excellent verbal and written communication skills

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Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:</b></p><p>Meeting the needs of internal and external customers with efficiency, team spirit and courtesy</p><p>Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.</p><p>Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available</p><p>Demonstrating a thorough understanding and effective performance of customer service policies and procedures</p><p>Processing a high volume of customer orders and change notices in an accurate and timely manner</p><p>Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties</p><p>Answering all incoming phone calls and routes the call accordingly</p><p>All other duties as assigned</p><p><b>Minimum Qualifications</b></p><p>High school diploma or equivalent; Bachelor’s Degree a plus</p><p>3-5+ years’ experience with heavy data entry in customer service maintaining dedicated clients</p><p>Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook</p><p>Experience with ERP or CRM</p><p>Experience with help desk software (ZenDesk or other similar applications)</p><p>Organized and time management skills</p><p>High attention to quality of work</p><p>High workload volume experience</p><p>Impeccable follow up skills</p><p>Excellent verbal and written communication skills</p></div>","company":{"companyType":"Private/Established","name":"Green Roads","logoUrl":"/logos/green-roads-eadfd3ae1f2bf87e65e0892706bd122b.jpeg"},"location":{"country":"United States","address":"Deerfield Beach, FL, USA","city":"Deerfield Beach","stateProvince":"FL"},"frontendLink":"/job-posting/green-roads/customer-service-representative-cannabis-industry-deerfield/ddcd48d7771cfb28d80d32faa52b68a5","title":"Customer Service Representative - Cannabis Industry-Deerfield...","category":"Medical & Healthcare","hash":"ddcd48d7771cfb28d80d32faa52b68a5","postingUrl":"https://www.recruit.net/job/customer-service-representative-jobs/3F67334954F3DCD7"},{"salaries":[{"salaryStart":"$40k","salaryEnd":"$96k","currency":"US","source":"ZipRecruiter","position":"Employee Relations Specialist","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Employee-Relations-Specialist-Salary-in-Los-Angeles,CA"},{"salaryStart":"$53k","salaryEnd":"$74k","currency":"US","source":"Salary.com","position":"Employee Relations Specialist I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/employee-relations-specialist-i-salary/los-angeles-ca"},{"salaryStart":"$150k","salaryEnd":"$170k","currency":"US","source":"Glassdoor","position":"Director Of Human Resources","type":"per year","url":"https://www.glassdoor.com/Salary/MedMen-Director-of-Human-Resources-Los-Angeles-Salaries-EJI_IE1279157.0,6_KO7,34_IL.35,46_IM508.htm"}],"employmentType":"Contractor","function":["Human Resources"],"postedOn":"1 day ago","description":"<div><p>Our Story</p><p>MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com</p><p><b>Job Summary</b></p><p>As an employee relations specialist, you will not only focus on reactive support (i.e., complex internal investigations involving violations of policy and/or applicable law, conflict management), but also help build foundational educational and proactive support infrastructure as we scale. More specifically, you are a strategic, innovative, and thoughtful partner, with great judgment and a strong ability to navigate employee relations situations. The ideal candidate will be able to assess organizational risk, be a creative problem solver and be able to bring solutions to complex situations. You will collaborate with the rest of the HR team to develop and execute innovative programs that will be a catalyst to our high-performance culture.</p><p>Job Functions</p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>• Handle routine labor relations and employee relations inquiries related to policies, procedures, and bargaining agreements; escalate matters accordingly to management</p><p>• Serve as the initial contact for intake and assessment of employee concerns; assists Human Resources team with triage</p><p>• Conduct initial interviews and gathers information regarding harassment allegations, discrimination, work complaints, or other concerns; inform Human Resources staff when further investigation is required</p><p>• Develop positive relationships with departments across the organization to ensure a high level of employee satisfaction and engagement</p><p>• Collects data to assess cost and policy implications of negotiations and disputes, including management/union proposals, pay scales, wages, benefits, working conditions, and other mitigating circumstances</p><p>• Collect and organize survey data, interviews, and other research related to policies, compensation, and labor negotiations; report results to Human Resources leadership team.</p><p>• Maintains a high level of understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources</p><p>• Assists with preparation of EEO-1 reports, affirmative action plans, org charts, labor agreements, employee handbooks, as well as documents required for contract negotiation meetings with employee and labor organizations</p><p>• Other duties as assigned</p><p>(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)</p><p><b>Basic Qualifications</b></p><p>• 3+ years experience in Human Resources or related-field</p><p>• Understanding of state and federal employment regulations.</p><p>• Understanding of personnel and compliance records management.</p><p>• Strong analytical and problem-solving skills.</p><p>• Excellent written, verbal, and interpersonal communication abilities.</p><p>• Excellent organizational skills and attention to detail.</p><p>• Ability to maintain confidentiality.</p><p>• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.</p><p>• Ability to work efficiently in a fast-paced environment.</p><p>• Self-starter with excellent time management skills.</p><p>• The ability to work both independently and in a team setting.</p><p><b>Preferred Qualifications</b></p><p>• SHRM-CP or PHR certification preferred</p><p>• Experience working in high volume retail or production industries</p><p>• Ability to work efficiently in a fast-paced environment.</p><p><b>Competencies</b></p><p>• Business Acumen</p><p>• Communication</p><p>• Organization</p><p>• Attention to Detail</p><p>• Ethical Practice</p><p>• Global &amp; Cultural Awareness</p><p>• HR Knowledge</p><p>• Relationship Management</p><p>• Executive Presence</p><p>Supervisory Responsibility</p><p>This position has no supervisory responsibilities.</p><p>Working Conditions</p><p>This job operates in a professional/remote office, manufacturing facility, and retail store environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</p><p><b>Physical Demands</b></p><p>Primary functions require sufficient physical ability necessary for sufficient mobility to walk and stand for prolonged periods of time. Stoop, bend, kneel, crouch, reach, and twist. Regularly push, pull, lift, and/or carry light to moderately heavy objects and occasionally objects over 50 pounds. Requires a sense of touch, finger dexterity, and gripping with hands and fingers. Ability to operate equipment.</p><p>Travel Requirements</p><p>This position requires occasional travel to our MedMen Facility.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>Work Authorization/Security Clearance</p><p>There is no visa or H-1B sponsorship.</p><p>MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws</p></div>","company":{"website":"medmen.com","companyType":"Public/Established","name":"MedMen","logoUrl":"/logos/medmen-3f4aeaf33257852e5c8861186cbe22cc.jpeg"},"location":{"country":"United States","address":"Los Angeles, CA, USA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/medmen/employee-relations-specialist/8530f52811d55404194b667070afb87a","title":"Employee Relations Specialist","category":"Retail","hash":"8530f52811d55404194b667070afb87a","postingUrl":"https://www.linkedin.com/jobs/view/employee-relations-specialist-at-medmen-2766212549","salary":"$40k - $96k"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p>General Description: (copied and pasted from retail mgr then edited to remove mgr duties)</p><p>Iowa Cannabis Company is currently seeking a passionate Customer Service Representative to join our team. NO PRIOR CANNABIS OR DISPENSARY EXPERIENCE NEEDED</p><p>Our team strongly believes that medical cannabidiol has significant potential to improve quality of life for thousands of patients across Iowa, and we are searching for like-minded, compassionate individuals to join our Iowa City location.</p><p>The ideal candidate has complete open availability: Monday - Sunday, 9:30 am - 6:30 pm. Hours may expand depending on market demand.</p><p>The ideal candidate would have experience in a medical office setting, and/or sales, customer service or retail experience. Education in business and/or medical related fields is highly preferred.</p><p>Our Managers need to possess excellent coaching and management skills, effective written &amp; verbal communication skills, and a solid foundation in business, sales and marketing.</p><p>In order to join our team, you must be able to successfully pass our pre-employment checks, including a criminal background check.</p><p><b>Essential Functions:</b></p><p>• Ensure that all patients received outstanding customer service</p><p>• De-escalate escalated patients</p><p>• Maintain strictest confidentiality in compliance with HIPAA guidelines</p><p>• Maintain knowledge on the proper potency and dosage for various medical conditions</p><p>• Educate patients about the product and application method</p><p>• Provide direct service to customers, including financial transactions, proper entry into database, monitoring of product sold, and labeling purchased product</p><p>• Dispense medicine accurately and efficiently through the combined use of innate math skills and the Point of Sale (POS) system and cash register</p><p>• Assist in weekly store inventory counts</p><p>• Maintain cleanliness of dispensary through regular dusting, glass cleaning, vacuuming, sweeping, and other company sanitation protocols</p><p>• Attend ongoing training as scheduled</p><p>• Follow the Medical Cannabidiol Act</p><p><b>Requirements:</b></p><p>• Must be able to pass a pre-employment criminal background check</p><p>• 1-3 years of customer service, retail experience, and/or experience in a medical office setting</p><p>• Minimum 21 years of age</p><p>• Ability to work weekends on a regular basis, work any shift and work overtime as needed</p><p>• Must maintain a high level of customer service</p><p>• Experience with hiring, training, compliance, and general bookkeeping are a significant plus</p><p>• Ability to organize and prioritize necessary tasks in order to accomplish goals</p><p><b>Compensation &amp; Benefits:</b></p><p>• $15-$17/hourly wage, full time position</p><p>• Paid Sick Leave, Paid Time Off and Holiday Pay</p><p>• Health Insurance</p><p>• Dental and Vision Insurance</p><p>• Life Insurance</p><p>• Employee Assistance Program offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more</p><p>• Employee Discount Program offering exclusive discounts from top national retailers</p><p>On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: \"The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code.\" This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician</p></div>","company":{"name":"Cannabis & Glass"},"location":{"country":"United States","address":"Waterloo, IA, USA","city":"Waterloo","stateProvince":"IA"},"frontendLink":"/job-posting/cannabis-and-glass/customer-service-dispensary-tech/a929feb563e18cc285accfa5078bcd77","title":"Customer Service/Dispensary Tech","category":"Retail","hash":"a929feb563e18cc285accfa5078bcd77","postingUrl":"https://us.bebee.com/job/20211016-3dc2ad080dd46fee2e493b56f01635db"},{"salaries":[{"salaryStart":"$66k","salaryEnd":"$120k","currency":"US","source":"Glassdoor","position":"Technical Support Engineer","type":"per year","url":"https://www.glassdoor.com/Salaries/san-francisco-technical-support-engineer-salary-SRCH_IL.0,13_IM759_KO14,40.htm"},{"salaryStart":"$59k","salaryEnd":"$100k","currency":"US","source":"Payscale","position":"Technical Support Engineer","type":"per year","url":"https://www.payscale.com/research/US/Job=Technical_Support_Engineer/Salary/f1607e56/San-Francisco-CA"},{"salaryStart":"$49k","salaryEnd":"$110k","currency":"US","source":"ZipRecruiter","position":"Technical Support Engineer","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Technical-Support-Engineer-Make-a-Year-in-San-Francisco,CA"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>About Us</p><p>Happy Cabbage Analytics is an integrated analytics and marketing platform that revolutionizes how cannabis dispensaries and delivery services interact with their data, target customers and inform business decisions.</p><p>Built by Data Scientists intrigued by the unique data landscape of the Cannabis Industry, Happy Cabbage is on a mission to bring the power of AI to business owners. Our solutions help our customers turn data into action with a product suite addressing many functions of a Cannabis retailer.</p><p>We are a lean and mighty team- we collaborate closely to move fast and efficiently. At Happy Cabbage, we value customer trust, teamwork and innovation.</p><p><b>The Opportunity</b></p><p>We are seeking a Support engineer to join our team. This person will be responsible for troubleshooting and resolving our customer issues, and working closely with our Customer Success manager to ensure customer solutions are successful. This person will be hugely influential in both customer success and technical strategy. Because we are revolutionizing an emerging market, we need someone who is a creative &amp; resourceful problem solver, ready to roll up their sleeves and excited about building an organization and technology.</p><p><b>You will:</b></p><p>• Lead technical relationship for customer accounts- work directly with customer integrations and support issues</p><p>• Debug data pipelines and applications- identify root cause of problems, work with technology team to ensure successful solution</p><p>• Identify product gaps and feature requests and recommend solutions and prioritization</p><p>• Collaborate cross functionally with Customer and Technology teams on projects and customer problems</p><p>• Execute customer Integrations with their data platform</p><p>• Create systems for reporting on customer health and usage and expand internal tool</p><p><b>You'll be setup for success if you have:</b></p><p>• 5+ years experience supporting customers, facilitating solutions using R/Shiny, C++, C#</p><p>• Proven experience using your listening and problem solving to evaluate and determine essential customer requirements</p><p>• You have experience administering software in production environments, including Linux system admin, docker containerization, Kubernetes and Slurm</p><p>• Expert-level understanding of the life-cycle stages for digital products, and deep experience supporting external users of an analytics platform built with R/Shiny and deployed using RStudio Enterprise Products</p><p>• You have expertise with data architecture, data pipeline execution, database management</p><p>• You are a strong project manager- you have experience managing multiple projects, customers priorities and internal priorities simultaneously</p><p>• You have strong negotiation skills and are able to influence customers to use solutions, even if it is not the solution they are requesting</p><p>• You have excellent people skills and communication- you strive for continued improvement</p><p>• Unwavering curiosity and eagerness to learn</p><p>• Familiarity with Cannabis technology is a plus</p><p><b>Benefits</b></p><p><b>We pride ourselves on having a people-first benefits package:</b></p><p>• 401k that gives 3% of your base compensation into a fund each month</p><p>• Comprehensive healthcare, dental and vision benefits</p><p>• Complimentary access to concierge in person and virtual healthcare services through our partner providers</p><p>We are an equal opportunity employer. Happy Cabbage Analytics is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law</p></div>","company":{"website":"happycabbage.io","companyType":"Private/Startup","name":"Happy Cabbage Analytics","logoUrl":"/logos/happy-cabbage-f1afa9764e416986bd9b1d09f464a466.jpeg"},"location":{"country":"United States","address":"San Francisco, CA, USA","city":"San Francisco","stateProvince":"CA"},"frontendLink":"/job-posting/happy-cabbage-analytics/technical-support-engineer/b9a4a43faba00c1f45a6202f779c5b3a","title":"Technical Support Engineer","category":"Information Technology & Services","hash":"b9a4a43faba00c1f45a6202f779c5b3a","postingUrl":"https://us.bebee.com/job/20211019-242a273712c5afb95c41747219a53f1d","salary":"$66k - $120k"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p>General Description: (copied and pasted from retail mgr then edited to remove mgr duties)</p><p>Iowa Cannabis Company is currently seeking a passionate Customer Service Representative to join our team. NO PRIOR CANNABIS OR DISPENSARY EXPERIENCE NEEDED!</p><p>Our team strongly believes that medical cannabidiol has significant potential to improve quality of life for thousands of patients across Iowa, and we are searching for like-minded, compassionate individuals to join our Iowa City location.</p><p>The ideal candidate has complete open availability: Monday - Sunday, 9:30 am - 6:30 pm. Hours may expand depending on market demand.</p><p>The ideal candidate would have experience in a medical office setting, and/or sales, customer service or retail experience. Education in business and/or medical related fields is highly preferred.</p><p>Our Managers need to possess excellent coaching and management skills, effective written &amp; verbal communication skills, and a solid foundation in business, sales and marketing.</p><p>In order to join our team, you must be able to successfully pass our pre-employment checks, including a criminal background check.</p><p><b>Essential Functions:</b></p><p>• Ensure that all patients received outstanding customer service</p><p>• De-escalate escalated patients</p><p>• Maintain strictest confidentiality in compliance with HIPAA guidelines</p><p>• Maintain knowledge on the proper potency and dosage for various medical conditions</p><p>• Educate patients about the product and application method</p><p>• Provide direct service to customers, including financial transactions, proper entry into database, monitoring of product sold, and labeling purchased product</p><p>• Dispense medicine accurately and efficiently through the combined use of innate math skills and the Point of Sale (POS) system and cash register</p><p>• Assist in weekly store inventory counts</p><p>• Maintain cleanliness of dispensary through regular dusting, glass cleaning, vacuuming, sweeping, and other company sanitation protocols</p><p>• Attend ongoing training as scheduled</p><p>• Follow the Medical Cannabidiol Act</p><p><b>Requirements:</b></p><p>• Must be able to pass a pre-employment criminal background check</p><p>• 1-3 years of customer service, retail experience, and/or experience in a medical office setting</p><p>• Minimum 21 years of age</p><p>• Ability to work weekends on a regular basis, work any shift and work overtime as needed</p><p>• Must maintain a high level of customer service</p><p>• Experience with hiring, training, compliance, and general bookkeeping are a significant plus</p><p>• Ability to organize and prioritize necessary tasks in order to accomplish goals</p><p><b>Compensation &amp; Benefits:</b></p><p>• $15-$17/hourly wage, full time position</p><p>• Paid Sick Leave, Paid Time Off and Holiday Pay</p><p>• Health Insurance</p><p>• Dental and Vision Insurance</p><p>• Life Insurance</p><p>• Employee Assistance Program offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more</p><p>• Employee Discount Program offering exclusive discounts from top national retailers</p><p>On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: \"The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code.\" This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.</p><p>8Sl6dr31OR</p></div>","company":{"name":"Cannabis & Glass"},"location":{"country":"United States","address":"Waterloo, IA, USA","city":"Waterloo","stateProvince":"IA"},"frontendLink":"/job-posting/cannabis-and-glass/customer-service-dispensary-tech-waterloo-ia/81876656e2ea142d82b9d0c51dd1d3df","title":"Customer Service/Dispensary Tech-Waterloo, IA","category":"Retail","hash":"81876656e2ea142d82b9d0c51dd1d3df","postingUrl":"https://www.recruit.net/job/customer-service-jobs/C22CCC2066655394"},{"employmentType":"Full-time","function":["Customer Service","Information Technology (IT)"],"postedOn":"5 days ago","description":"<div><p>Location: Hancock</p><p>At Harvest, our mission is to improve people's lives through the goodness of cannabis. We fulfill our purpose by creating life-enhancing experiences in the communities we serve, navigating our business lines with excellence and dedicating ourselves to shaping the future of cannabis. Our team connects with others, enlightening and empowering. We are looking for leaders who are inspired by our ideals and wish to grow with us as we continue our national expansion.</p><p>While we are one of the largest multi-state operators in the country, we still operate with a startup mentality and prioritize execution in addition to strategy and ideation. If you value improving lives, joining the fastest growing and most unique industry in the world and establishing yourself as a leader in the space, we'd like to learn more about you.</p><p>WHY HARVESTThe Harvest Way is defined by our people. We seek individuals who are genuine, dedicated to shaping the cannabis industry, accountable with a strong sense of integrity, and who are driven to make an impact. We are committed to our values and have created a culture of trust which emphasizes working hard, but we also remember to have fun.</p><p><b>Here are a few more reasons why Harvest is a great place to be:</b></p><p>Competitive pay and total compensation packages</p><p>Attractive benefits</p><p>Paid time off and employee rewards</p><p>Professional growth and employee engagement initiatives</p><p>A leading company in the fast-growing cannabis industry whose core business improves lives</p><p>We believe in building a diverse team, and we strive to make our company a welcoming space where everyone can make an impact on Harvest's success. We encourage talented people from all backgrounds to join us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</p><p><b>JOB SUMMARY</b></p><p>• Provide technical assistance to computer system users. Investigate and resolve computer software and hardware problems of users. Answer user's inquiries in person, via email, and telephone concerning the use of computer hardware and software. DUTIES &amp; RESPONSIBILITIES</p><p>• Provide quality technical telephone support to end users on common computer system or hardware problems or questions.</p><p>Enter and maintains accurate descriptions for all communications requesting support.</p><p>Work with co-workers to research problem and find solutions.</p><p>Coordinate vendor hardware and software service when necessary.</p><p>Install personal computer hardware and peripheral components, and software.</p><p>Load specified software packages, such as operating systems, word processing, or spreadsheet programs into computer.</p><p>Trouble shoot software packages.</p><p>Coordinate installation of hardware and software and implementation of procedure changes.</p><p>Working knowledge of change control processes and procedures.</p><p>Ability to multitask under a changing &amp; demanding environment.</p><p><b>QUALIFICATIONS</b></p><p>• 5 years technical experience in computer or network support</p><p>Solid foundation of Windows and Mac operating systems Trouble shooting skills</p><p>Ability to work evening hours &amp; weekends as needed</p><p>Ability to work within a Trouble Ticket environment Working knowledge of Retail POS Support, a plus Knowledge of computer applications, hardware and software, and telecommunications platforms.</p><p>Knowledge of user support techniques.</p><p>Working knowledge of the principles and practices of customer service</p><p>Ability to communicate effectively, both orally and in writing.</p><p>Ability to maintain effective working relationships.</p><p>Self-motivated team playerEDUCATION</p><p>• Bachelor's degree (B.A.) preferred</p><p>• The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Harvest management.</p><p>• Harvest is an Equal Employment Opportunity Employer</p></div>","company":{"website":"harvesthoc.com","companyType":"Public/Established","name":"Harvest Health & Recreation","logoUrl":"/logos/harvest-health-and-recreation-707911dc98623457647211d98b7a03b7.png"},"location":{"country":"United States","address":"Hancock, MD, USA","city":"Hancock","stateProvince":"MD"},"frontendLink":"/job-posting/harvest-health-and-recreation/technical-support-specialist-md-hq/fb8752af379d04bfa1fb9cd9a85faa9a","title":"Technical Support Specialist - MD HQ","category":"Retail","hash":"fb8752af379d04bfa1fb9cd9a85faa9a","postingUrl":"https://www.learn4good.com/jobs/maryland/info_technology/657750073/e/"},{"salaries":[{"salaryStart":"$31k","salaryEnd":"$47k","currency":"US","source":"Salary.com","position":"Budtender","type":"per year","url":"https://www.salary.com/research/salary/posting/budtender-salary/wa"},{"salaryStart":"$24k","salaryEnd":"$41k","currency":"US","source":"Glassdoor","position":"Budtender","type":"per year","url":"https://www.glassdoor.com/Salaries/portland-budtender-salary-SRCH_IL.0,8_IM700_KO9,18.htm"}],"employmentType":"Full-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p>Quick Apply Full-time 4 hours ago Full Job Description Cookies Retail Job Description: Lead Budtender Last Update: July 1, 2020 Reports to: GM and Hospitality Co-Manager Developed by: David Chiovetti Purpose Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond. The Lead Budtender is responsible for leading the Budtender team in partnership with the Hospitality CO-Manager and General Manager (GM). Directly execute Cookies world class customer experience with the Budtenders through supporting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program. Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient. Core Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Execute Cookies world class customer experience. Provide a friendly and warm welcome to all customers. Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards. Drive repeat business through local grass roots networking and our loyalty program. Support associate onboarding programs, training modules, ongoing leadership development. Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI's. Work closely with GM and other CO-Managers to set clear sales volume and KPI goals. With the GM and Managers to review and analyze KPI's and apply knowledge/learnings to drive sales volume. Help store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches. Partner with GM and Hospitality CO-Manager on community outreach, press and in-store events. Qualifications: Required: Passion for and knowledgeable about Cannabis Passion for Cookies Culture Minimum 2 years' experience supervising training, quality and customer service in retail. Microsoft Office skills in Word, Excel and Outlook. Preferred: Store Management Experience Competencies: Thorough understanding of the Cannabis industry Positive attitude Strong communication skills Leadership and delegation Coach, motivate and develop Decision making and problem solving Conflict resolution Teamwork Performance management and execution Supervisory Responsibility: This person is directly responsible for managing the Budtender team. Work Environment: This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds. Position Type and Expected Hours of Work: This is a full-time position. This position regularly requires long hours and frequent weekend work. Travel: This position may require travel. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Quick Apply</p></div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"country":"United States","address":"Tacoma, WA, USA","city":"Tacoma","stateProvince":"WA"},"frontendLink":"/job-posting/cookies-retail/lead-budtender/cf5cc76d52a6d22bb3d08924fa039ced","title":"Lead Budtender","category":"Agriculture & Farming","hash":"cf5cc76d52a6d22bb3d08924fa039ced","postingUrl":"https://tacoma-wa.geebo.com/jobs-online/view/id/958548282-lead-budtender-/","salary":"$31k - $47k"},{"employmentType":"Full-time","function":["Administration"],"postedOn":"6 hours ago","description":"<div><p>We are looking for a competent Office Assistant to help with the organization and running of the daily administrative, financial, and sales operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.</p><p><b>Responsibilities</b></p><ul><li>Organize office and assist associates in ways that optimize procedures</li><li>Sort and distribute communications in a timely manner</li><li>Create and update records ensuring accuracy and validity of information</li><li>Schedule and plan meetings and appointments as necessary</li><li>Monitor level of supplies and handle shortages</li><li>Resolve business operational issues and respond to requests or issues</li><li>Coordinate with other departments to ensure compliance with established policies</li><li>Maintain trusting relationships with suppliers, customers and colleagues</li><li>Perform other job-related duties as assigned</li></ul><p><b>Skills</b></p><ul><li>0-3 years of experience working in a similar role</li><li>Proven experience as a back-office assistant or in another relevant administrative role</li><li>Knowledge of “back-office” computer systems (ERP software) is a plus</li><li>Knowledge of generally accepted accounting principles and general accounting structure, policies and procedures a plus</li><li>Working knowledge of office equipment</li><li>Excellent organizational and time management skills</li><li>Analytical abilities and aptitude in problem-solving</li><li>Excellent written and verbal communication skills</li><li>Proficiency in MS Office</li></ul><p>Job Type: Full-time</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>Overtime</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Cannabis Retail Product Company"},"location":{"country":"United States","address":"Portland, TN 37148","city":"Portland","stateProvince":"TN"},"frontendLink":"/job-posting/cannabis-retail-product-company/office-assistant/59e8bbb46542a1519f3934f53a6c4e09","title":"Office Assistant","category":"Retail","hash":"59e8bbb46542a1519f3934f53a6c4e09","postingUrl":"https://www.indeed.com/job/office-assistant-d6b5bfdaf075d3b0"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"1 day ago","description":"<div><p><b>Job Description</b></p><p>Summary As a Source+ Greeter Lead, you are setting the tone for our company by being an outstanding customer service professional and information Source+ to promptly assist customers in a friendly, attentive, and helpful manner. Checking customers into the dispensary and collecting all necessary information for state compliance. The lead role is responsible for leading the Greeter team during their shift. In addition, will be performing administrative duties and answers phone calls as needed.</p><p>About The Source+</p><p>The Source+, a cannabis leader in Nevada, has four dispensary and two cultivation locations throughout the state plus operations in Massachusetts.</p><p>The Source+ was named one of “The 10 Best Marijuana Dispensaries in Las Vegas” in 2018 by High Times, “Best Dispensary” in 2018 by Desert Companion's annual “Best of the City” awards, and was the only dispensary featured in Maxim's “15 Must-Hit Spots for the Ultimate Guys Weekend in Las Vegas.”</p><p><b>Responsibilities:</b></p><p>• Responsible for greeting customers in a friendly and pleasant manner</p><p>• Responsible for customer ID verification and medical card verification (if applicable)</p><p>• Responsible for controlling the traffic and flow of customers, which may include the use of programs designated by the Company</p><p>• Responsible for set up and tear down of greeter areas (A-frames, cones, stanchions, etc.)</p><p>• Responsible for cleaning and sanitizing greeter areas</p><p>• Responsible for communicating daily specials to customers</p><p>• Responsible for explaining the benefits of our Rewards program and assisting interested customers with registration</p><p>• Responsible for directing customers to the appropriate queue (in-store, express, online pickup, and/or curbside)</p><p>• Responsible for timely execution of tasks as assigned by Customer Service Team Leads and/or Managers and Store Management</p><p>• Responsible for coordinating with appropriate department personnel to resolve questions and/or issues</p><p>• Responsible for providing administrative assistance as needed</p><p>• Responsible for maintaining a positive attitude that promotes teamwork and problem solving</p><p>Supervisory Responsibility</p><p>• None</p><p><b>Work Environment</b></p><p>• Retail Dispensary Store</p><p><b>Physical Demands</b></p><p>• Must be able to lift as much as 50 pounds occasionally</p><p>• Must be able to carry, bend, stand, file documents, lift, and push/pull as needed</p><p><b>Position Type/Expected Hours of Work</b></p><p>• Must be able to work a flexible schedule, including nights and weekends</p><p><b>Travel</b></p><p>• None</p><p>Required Qualifications</p><p>• High School Diploma or equivalent</p><p>• 1-2 years as an individual contributor in a retail environment.</p><p>• Must be over the age of 21</p><p>• Possess (or be able to obtain) and maintain an active agent card</p><p>• Ability to complete and maintain ongoing education and professional development as needed</p><p>• Commitment to adhere to all State and local medical and recreational cannabis regulations, statutes, laws, and guidance</p><p>• Commitment to adhere to the SOP's of the Company</p><p>• Ability to handle high stress situations and busy atmosphere</p><p>• Superior customer service skills and phone etiquette</p><p>• Ability to maintain a positive attitude that promotes team work and problem solving</p><p><b>Preferred Qualifications</b></p><p>• Cannabis industry experience (retail preferred)</p><p>• Associates Degree preferred or equivalent job experience</p><p><b>Other Duties</b></p><p>• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><p>Work Authorization/Security Clearance</p><p>• There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.</p><p>Successful completion of a thorough personal reference check and background check from the Nevada Division of Public and Behavioral Health. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent</p><p>AAP/EEO Statement</p><p>The Source+ is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status</p></div>","company":{"companyType":"Private/Established","name":"The Source+ Holding","logoUrl":"/logos/the-source-dispensaries-a2079cb1d80160b44d532d2ea2cf163b.png"},"location":{"country":"United States","address":"North Las Vegas, NV, USA","city":"North Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/the-source-holding/greeter-lead/a9950af627fe7a863a556eae4435de38","title":"Greeter Lead","category":"Retail","hash":"a9950af627fe7a863a556eae4435de38","postingUrl":"https://www.ziprecruiter.com/c/The-Source+-Holding/Job/Greeter-Lead/-in-North-Las-Vegas,NV?jid=5f5f6e88d6e8a936"},{"function":["Retail"],"postedOn":"5 hours ago","description":"<div><div><p><b>Location: </b>Panama City, FL</p><p></p><p><b><br />Parallel</b></p><p></p><p><b><br />Everyone is welcome here. </b>Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. So, bring yourself and your best ideas. We provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.<br /></p><p></p><br /><p><b>IN A NUTSHELL…<br /></b></p><p></p><br /><p>The Lead Guide provides exceptional service and a high-quality experience for the Surterra Wellness customer. In addition, the successful candidate must bring a positive presence, creating a collaborative work environment on the sales floor and provide excellent service to meet and exceed the stores financial goals.</p><p>In addition, the Lead Guide will act as the stores Training Ambassador and assist with new employee, new launch and continued education and skill development of the team. Finally, the Lead Guide will assume the role of Manager on Duty as needed and be responsible for operational task follow through, opening, closing, banking and security of the store.</p><p>This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.<br /></p><p></p><br /><p><b>WHAT YOU WILL BE DOING</b><br /></p><p></p><br /><p><b>Service<br /></b></p><p></p><br /><ul><li>Prioritize time and energies in store to join the staff on the selling floor; coaching and developing the team; and leading by example.</li><li>Positive representative of the Surterra Wellness brand delivering the full Surterra Wellness customer service experience, catering to the customers’ needs.</li><li>Work in collaboration with Manager to enhance company culture by celebrating training successes and encouraging continued education through positive reinforcement and team building.</li><li>Develops knowledge of trends in industry to provide the best service possible and share with the team.</li><li>Responds to all customer concerns and acts when necessary to resolve conflicts.</li><li>Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations.<br /></li></ul><p></p><br /><p><b>Operations<br /></b></p><p></p><br /><ul><li>Fulfill Manager on Duty responsibilities, including all opening and closing responsibilities, banking responsibilities, managing down time to be productive, maintaining cleanliness standards</li><li>Must adhere to all company policies and procedures. Immediately report any variances to a Manager or the HR team.</li><li>Maintain knowledge of all applicable state and local laws, as well as documentation processes in accordance with the State of Florida Office of Compassionate Use.</li><li>Maintain caregiver paperwork in accordance with the State of Florida, maintain tracking in system and communicating changes to physicians.</li><li>Completes opening and closing responsibilities accurately and efficiently and ensures cash handling standards are met and company funds are secured.</li><li>Assists in execution of visual displays, merchandising and marketing standards ensuring the store is consistently replenished.</li><li>Assists in the preparation and completion of accurate physical inventory as assigned.</li><li>Assists with non-sell tasks as assigned by Management and as part of the daily responsibilities.</li><li>Use the POS accurately and train all Guides on POS in addition to other operational tasks.</li><li>Arrives to work on time and consistently follows the Surterra Wellness personal appearance guidelines.</li><li>Follows all safety and emergency procedures.</li><li>Perform additional duties as assigned.<br /></li></ul><p></p><br /><p><b>Leadership<br /></b></p><p></p><br /><ul><li>Contributes to a productive and dynamic environment by connecting with employees, customers, and the community.</li><li>Acts with professionalism and respect in all interactions with customers, co-workers, Manager and team, and always ensuring customer service standards are met and prioritized and the sales floor is a welcoming environment.<br /></li></ul><p></p><br /><p><b>Education<br /></b></p><p></p><br /><ul><li>Closely monitor, educate, and coach all new team members during their first two weeks.</li><li>Provide coaching and education to all team members on product and cannabis knowledge.</li><li>Provide training to ensure all store processes align with SOP’s and safe practices.</li><li>Collaborate with Managers to evaluate and review strengths and opportunities for new and existing team members. Assist Managers in developing a plan to improve performance.</li><li>Provide information to Manager regarding team completion of assigned GZ courses.</li><li>Provide feedback to Training Team and make recommendations for future development and/or current program improvement.<br /></li></ul><p></p><br /><br /><p><b>EXPERIENCE AND SKILLS YOU’LL BRING</b><br /></p><p></p><br /><ul><li>Age 21 or over (Required)</li><li>High School Diploma or equivalent (Required)</li><li>Valid Government-Issued Photo ID (Required)</li><li>2 years retail experience, previous sales experience (Required)</li><li>Excellent customer service, communication and organizational skills</li><li>Ability to multi-task and build relationships</li><li>Flexibility and the ability to handle change in a positive manner</li><li>Demonstrated ability to support business growth and exhibit professional behavior</li><li>Have and maintain flexible availability</li><li>Must have open flexibility to work during peak traffic times including evenings, weekends and holidays<br /></li></ul><p></p><br /><p><b>YOU WILL BE SUCCESSFUL IF YOU…<br /></b></p><p></p><br /><ul><li>Are self-motivated; micro-managing isn’t fun for anyone</li><li>Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</li><li>Can work fast and be flexible; our industry is always changing</li><li>Play nice with others; we collaborate with each other a lot</li><li>Think creatively; sometimes, the “traditional” solution isn’t the best one<br /></li></ul><p></p><br /><p><b>WHAT YOU GET</b><br /></p><p></p><br /><ul><li>Consistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programs</li><li>Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</li><li>Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</li><li>Employee discount</li><li>Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity<br /></li></ul><p></p><br /><p><b>PHYSICAL REQUIREMENTS<br /></b></p><p></p><br /><ul><li>Able to lift, push and pull up to 50 pounds</li><li>Able to stand on your feet for up to 8 hours<br /></li></ul><p></p><br /><br /><p><b>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</b><br /></p><p></p><br /><p><b>Our Vision </b>– why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p><b>Our Mission</b> – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p><b>Our Values</b> – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility<br /></p><p></p><br /><p>We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.<br /></p><p></p><br /><p><b>DISCLAIMER</b><br /></p><p></p><br /><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><br />Internal ID: 43898</div></div>","company":{"companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Panama City, FL 32402","city":"Panama City","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/2251-ft-lead-guide/8c3687f74bc8f6439b339d54b50a1565","title":"2251 - FT Lead Guide","category":"Medical & Healthcare","hash":"8c3687f74bc8f6439b339d54b50a1565","postingUrl":"https://www.indeed.com/job/2251-ft-lead-guide-d9f6360d3bab44ed"},{"function":["Retail"],"postedOn":"5 hours ago","description":"<div><div><div>At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal® today!</div><div><b><i>Allied Universal is currently seeking Full Time Security Officer to help assist in overseeing daily operations for a Retail Medical Dispensary in Boston, MA</i></b></div><div>Full Time Openings</div><div><b><i>Starting Pay Rate: $21/hr</i></b></div><p></p><p>Allied Universal has security jobs and are seeking to fill the position of <b>Professional Security Officer</b>. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!</p><div></div><p>As a <b>Professional Security Officer</b> for Allied Universal you will be responsible for the security and safety of our client’s property and personnel. As the Allied Universal Security Officer, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.</p><div></div><p></p><p><b>QUALIFICATIONS/REQUIREMENTS:</b></p><ul><li>Be at least 18 years of age</li><li>Possess a high school diploma or equivalent, or 5 years verifiable experience</li><li>Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner</li><li><div>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</div></li><li>As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws</li><li><div>Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.</div></li><li>Display exceptional customer service and communication skills</li><li>Have intermediate computer skills to operate innovative, wireless technology at client specific sites</li><li>Ability to handle crisis situations at the client site, calmly and efficiently</li><li>Able to:<ul><li>Work in various environments such as cold weather, rain/snow or heat</li><li>Occasionally lift or carry up to 40 pounds</li><li>Climb stairs, ramps, or ladders occasionally during shift</li><li>Stand or walk on various surfaces for long periods of time</li></ul></li></ul><p><b>Allied Universal®</b> provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.</p><div></div><p>We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. <b>EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity</b> Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.</p></div></div>","company":{"companyType":"Private/Established","name":"Allied Universal","logoUrl":"/logos/allied-universal-ea0492ea95102ae803b0834afd6d73d4.jpeg"},"location":{"country":"United States","address":"Boston, MA 02112","city":"Boston","stateProvince":"MA"},"frontendLink":"/job-posting/allied-universal/security-officer-retail-medical-dispensary/acc53984b62e65eb4bc35f3bb631cdfd","title":"Security Officer Retail Medical Dispensary","category":"Professional, Scientific, and Technical Services","hash":"acc53984b62e65eb4bc35f3bb631cdfd","postingUrl":"https://www.indeed.com/job/security-officer-retail-medical-dispensary-57a89b7be0005404"},{"function":["Retail"],"postedOn":"1 day ago","description":"<div><div><p><b>Job description</b></p><br /><p><b>Who are we looking for?</b></p><p>Canna Cabana is actively seeking <b>Retail </b><b>Shift Leaders </b>who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.</p><p><b>Duties and Responsibilities:</b></p><ul><li>Provide assistance to store management in supervising and facilitating the daily operations of the store</li><li>Oversee the responsibilities of the Store Manager in the absence of SM or ASM</li><li>Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed</li><li>Provide direction, guidance, and instruction to all store associates as required</li><li>Ensure store conditions are consistently upheld to established standards</li><li>Assist in ensuring staffing levels adequately meet business needs, only when requested</li><li>Be the sales and customer service leader/role model in the absence of SM/ASM</li><li>Greet and assist customers in a way that models exemplary conduct to other staff</li><li>Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members</li><li>Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary</li><li>Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift</li><li>Achieving sales target and store-level KPI’s</li><li>Ensuring employees on shift are actively pursuing sales goals</li><li>Oversee and assist in inventory management and be accountable for the inventory processes on shift</li></ul><p><b>Qualifications:</b></p><ul><li>Must have valid SellSafe and QCW to work in a retail cannabis store</li><li>Completion of high school and college/CEGEP/vocational or technical training required</li><li>Demonstrated sales and service orientation required</li><li>Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred</li><li>Excellent time management and prioritizing skills required</li><li>Demonstrated ability to train and motivate staff required</li><li>Skills to monitor and lead by example as required</li><li>Basic office administration skills required</li><li>High level of proficiency with Microsoft Office productivity suite</li><li>Highly effective teamwork skills</li><li>Able to effectively communicate both verbally and in writing with individuals at all levels of the organization</li><li>Strong customer service and troubleshooting skills</li><li>A well-defined sense of diplomacy</li><li>Excellent teamwork and team-building skills</li><li>Thorough understanding of applicable health and safety legislation</li><li>A professional, responsive, and positive work attitude is essential</li></ul><p>#HT</p></div></div>","company":{"companyType":"Public/Established","name":"Canna Cabana","logoUrl":"/logos/canna-cabana-d415e8789842144474feaeb642028290.jpeg"},"location":{"country":"Canada","address":"Vegreville, AB","city":"Vegreville","stateProvince":"AB"},"frontendLink":"/job-posting/canna-cabana/retail-shift-leader/a96fb73f3498f17cd99be530ab83e3c8","title":"Retail Shift Leader","category":"Manufacturing","hash":"a96fb73f3498f17cd99be530ab83e3c8","postingUrl":"https://ca.indeed.com/job/retail-shift-leader-12a433b9c60a4924"},{"salaries":[{"salaryStart":"$26k","salaryEnd":"$62k","currency":"US","source":"ZipRecruiter","position":"Store Team Leader","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Store-Team-Leader-Salary-in-San-Francisco,CA"},{"salaryStart":"$44k","salaryEnd":"$190k","currency":"US","source":"Glassdoor","position":"Target Store Team Leader","type":"per year","url":"https://www.glassdoor.com/Salaries/san-francisco-target-store-team-leader-salary-SRCH_IL.0,13_IM759_KO14,38.htm"},{"salaryStart":"$67k","salaryEnd":"$130k","currency":"US","source":"Salary.com","position":"Retail Store Area Team Leader","type":"per year","url":"https://www.salary.com/research/salary/alternate/retail-store-area-team-leader-salary/berkeley-ca"}],"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p>Position Description As a part of our retail team, a Team Lead is responsible for creating the customer experience that accurately reflects and promotes our core values while building and maintaining strong customer relationships and driving sales through outstanding services. The ideal candidate will help lead the retail teams to deliver exceptional service by meeting individual needs, exceeding expectations and demonstrating excellent knowledge of products. The Team Lead will assist store leaders by supervising all employees, overseeing sales, merchandising, customer service, and all operational functions. COVID-19 vaccination is required for this role Responsibilities * Oversee and coordinate the daily activities in the store and daily activities of the Associates while ensuring all are engaged in promoting our values and selling products that meet or exceed the customers' expectations. * Lead by example to meet or exceed personal sales and KPI goals while supporting the Associates to do the same * Encourage sales growth by generating excitement among the store team around new products and services. * Ensure that all Associates stay up to date with product knowledge, promotions, and in-store events. * Ensure that all customer complaints, issues or concerns have been attended to with a resolution that has a positive impact on the customer experience and financial outcome of the store * Create a positive experience for each customer while fostering a culture of empowerment that drives each employee engagement * Assist store leaders by providing ongoing feedforward to the store associates to help improve financial performance, customer experience, and employee experience * Lead store operations including visual merchandising standards, backroom standards, inventory accuracy, shrinkage, current displays, and promotional signage * Ensure employees understand operational excellence standards, hold the team accountable to maintain consistency in foundational excellence of the store * Maintain back of house inventory (standards include cycle count process) * Oversee cash/credit- card handling and store standards, including merchandising standards; prevent loss * Actively participates in and stay engaged with community events, outreach programs, employee activities to help build community trust and team cohesion Qualifications and Requirements * Action oriented; taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. * Collaborates; building partnerships and working collaboratively with others to meet shared objectives * Communicated effectively; developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences * Decision quality; making good decisions and timely decisions that keep the organization moving forward * Demonstrates self awareness using a combination of feedforward and reflection to gain productive insight into personal strengths and weaknesses * Drives results by consistently achieving individual and store results, even under tough circumstances * Ensures accountability by holding self and others accountable to meet commitments * Instills trust by gaining the confidence and trust of others through honesty, integrity and authenticity * Manages complexity by making sense of complex, high quantity and sometimes contradictory information to effectively solve problems * Strong customer focus; prioritizes building strong customer relationships and delivering customer- centric solutions * Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. * Prior leadership experience with customer service in retail, hospitality or cannabis industry is a plus * Able to work days, nights, holidays and weekends * Follows store/company code of conduct * Minimum 21 years of age What we bring to the table * Our co-workers are a close-knit, intelligent, and motivated team. * We care about you. We offer competitive health, dental, and vision insurance benefits for employees and their dependents. * We value diversity and inclusivity. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our Values: * Grow with Integrity * Bring People Together * Build with Ambition * Believe in Cannabis for Good Company Description NorCal Cannabis has been developing and shaping the legal cannabis industry since 2015 in the areas of cultivation, distribution and retail. NorCal's mission is to bridge the strong roots and rich heritage of the cannabis industry with the bright future and unlimited potential now available to companies that fully understand the intricacies of the business. From seed to sale, our brands, products, and assets are meticulously developed from cultivation and manufacturing to delivery and retail. Throughout the entire process, we value every element of the supply chain and proudly serve distributors, retailers and consumers across California. We believe cannabis is a force for good, and will make positive impacts to society, the economy and the environment. The history of cannabis and social reform go hand in hand. We honor the struggles of the past by building a better future. NorCal Cannabis recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other protected statuses as required by applicable law. We believe that in our differences, we find strength. We are committed to equality, diversity, multiculturalism, and inclusion. We know we will always have to work to contribute to making our world a more equitable place. We focus first on building a values driven foundation inside the physical and virtual walls of our company and make concerted efforts to engage in the local communities we operate in and the global community for which we are citizens. NorCal Cannabis also strives to be a steward of our ecological environment, knowing that our business's health and health of our people is dependent and integrally connected to the health of the earth's ecosystem. We do our best to tread lightly. NorCal Cannabis is an Equal Opportunity Employer</p></div>","company":{"website":"norcalcann.com","companyType":"Private/Established","name":"NorCal Cannabis","logoUrl":"/logos/norcal-cannabis-0e607eec0f15c66767d2242299358e00.jpeg"},"location":{"country":"United States","address":"Santa Rosa, CA, USA","city":"Santa Rosa","stateProvince":"CA"},"frontendLink":"/job-posting/norcal-cannabis/retail-team-lead/5eef471f98318d2b79ff27b137347277","title":"Retail Team Lead","category":"Retail","hash":"5eef471f98318d2b79ff27b137347277","postingUrl":"https://www.rapidinterviews.com/job/retail-team-lead-with-norcal-cannabis-in-santa-rosa-apc-9221","salary":"$26k - $62k"},{"function":["Retail"],"postedOn":"6 hours ago","description":"<div>The Company<br /><b>At Canopy Growth, our mission is clear:</b> improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.<br />With millions of square feet of licensed production capacity and operations spanning four continents, Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.<br />Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!<br /><br />The Opportunity<br /><br />Reporting to the Store Manager, the Education Specialist is our greatest brand ambassador and a key role within our organization. The Education Specialist is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers. Our Education Specialists are thoughtful, curious, good people that ensure Tokyo Smoke’s success by imparting cannabis wisdom and achieving business goals.<br />The Education Specialist seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. The Education Specialist’s super power is creating elevated experiences. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure Tokyo Smoke’s success within the recreational cannabis landscape.<br /><br />Responsibilities<br /><ul><li>Create intentional experiences for Tokyo Smoke customers by building authentic relationships and appropriately determining needs</li><li>Successfully drive sales by educating on the Tokyo Smoke brand and products</li><li>Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</li><li>Successfully achieve sales goals and business metrics</li><li>Seek opportunities to contribute to and improve business results on a daily basis</li><li>Participate in community events and act as a strong brand ambassador inside and outside the store</li><li>Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</li><li>Support with completing all tasks and duties within the store architecture, as assigned</li><li>Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</li><li>Ensure you are aware of all company communication, rollouts, directives and procedures</li><li>Abide by all company policies and programs, ensuring compliance</li><li>Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</li><li>Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leads</li><li>Other duties as assigned</li></ul>Experience<br /><ul><li>Minimum 1-3 years customer service experience, retail is preferred</li><li>Be at least 19 years of age</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Strong verbal and written communication skills and excellent organizational skills</li><li>You are passionate about cannabis and are excited to bring it to market for recreational purposes</li><li>You are open to feedback and coaching</li><li>You demonstrate high levels of integrity and personal responsibility</li><li>You are trustworthy and customer-oriented</li><li>Bonus points if you’ve worked in a regulated environment before</li><li>Comfortable working variable shifts, including evenings and weekends</li><li>Comfortable lifting and unpacking boxes that may weigh 5-30 lbs</li><li>Bonus points if you’ve worked in a regulated environment before</li><li>Bonus points if you have completed your Sell Safe training and hold a Qualified Cannabis Workers certification</li></ul>Other Details<br />This is a temporary part-time role based out of Winnipeg, Manitoba.<br /><br />We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t fret; every resume we get is kept in our database for six months for consideration in future searches for talent.<br />Canopy Growth welcomes and encourages applications from people with disabilities.<br />Accommodations are available upon request for candidates taking part in all aspects of the selection process.<br /><b>One last note:</b> the chosen applicant will be required to successfully complete background and reference checks.<br />Thank you so much for your interest in Canopy Growth.</div>","company":{"companyType":"Public/Established","name":"Canopy Growth Corporation","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Brandon, MB","city":"Brandon","stateProvince":"MB"},"frontendLink":"/job-posting/canopy-growth-corporation/retail-associate-cannabis-18th-street-seasonal/8e1961b5b984da064be2d0a7d9ec77f4","title":"Retail Associate (Cannabis) - 18th Street (Seasonal)","category":"Medical & Healthcare","hash":"8e1961b5b984da064be2d0a7d9ec77f4","postingUrl":"https://ca.indeed.com/job/retail-associate-cannabis-18th-street-seasonal-f67c12891c040506"},{"employmentType":"Part-time, Permanent","function":["Retail"],"postedOn":"2 days ago","description":"<div><p>Northern Helm Danforth Cannabis Guide (Budtender) Job Description</p><p>WHO WE ARE</p><p>Northern Helm is charting a new course. Our goal is to normalize the cannabis retail experience: browsing and purchasing cannabis products should feel no different than any other shopping experience. We recognize that cannabis may be new to a lot of people, so our stores are beautiful and uncomplicated, designed to engage – not overwhelm – our guests. Northern Helm is slated to open its first licensed retail store in Toronto this spring, with an additional four partner locations opening mid-summer 2021 in Eastern Ontario.</p><p>WHY THIS ROLE IS IMPORTANT</p><p>Cannabis Guides at Northern Helm Danforth are more than just your local cannabis experts. With a true passion for the plant, our Guides know how to share their knowledge with our guests. But what sets them apart is their ability to create a truly unique guest experience. Our Cannabis Guides build loyalty through authentic guest relationships, appropriately determining what products are right for each customer. A deep understanding of recreational cannabis products helps them to drive sales through education and awareness. Our Cannabis Guides demonstrate high levels of integrity and initiative, owning new challenges that pop up on a daily basis. They are always trying to better themselves, seeking out new product information, knowledge and feedback. And they do all this while being kind, genuine and responsible individuals. Cannabis Guides at Northern Helm Danforth don’t see the store as just another dispensary – they see it as a way to improve lives through sustainable access to cannabis.</p><p>RESPONSIBILITIES</p><ul><li>Create positive guest experiences by building loyalty and carefully considering each guest’s unique needs</li></ul><ul><li>Display a strong foundation of cannabis knowledge, while showing initiative to create compelling yet convenient cannabis shopping experiences</li></ul><ul><li>Consistently look for areas to make improvements to operations and business results</li></ul><ul><li>Drive sales by educating guests on cannabis products and accessories</li></ul><ul><li>Successfully achieve sales targets and other key business metrics</li></ul><ul><li>Support with completing all tasks and duties as assigned</li></ul><ul><li>Adhere to all company training, operational standards and procedures</li></ul><ul><li>Ensure compliance with all company policies and programs</li></ul><ul><li>Adhere to all federal, provincial and municipal legislative requirements of cannabis retailers</li></ul><ul><li>Complete tasks as assigned by Managers</li></ul><ul><li>Other duties as assigned</li></ul><p><b>QUALIFICATIONS</b></p><ul><li>1-3 years experience in customer service with a preference for retail</li></ul><ul><li>Proven ability to deliver positive guest experiences and develop customer loyalty</li></ul><ul><li>Ability to handle multiple priorities in a fast-paced environment</li></ul><ul><li>Strong verbal and written communication with excellent organizational skills</li></ul><ul><li>Basic knowledge of the cannabis plant, recreational product offerings and safe consumption methods</li></ul><ul><li>True passion for cannabis products and education</li></ul><ul><li>Open to feedback and eager to improve</li></ul><ul><li>Responsible, reliable, and guest-oriented</li></ul><p>REQUIREMENTS</p><ul><li>Minimum age 19 years old</li></ul><ul><li>Able to lift boxes 5-35 lbs</li></ul><ul><li>Must be willing to work shifts scheduled by company and comfortable with ever changing duties</li></ul><ul><li>The successful candidate will be required to complete a criminal background check and CannSell certification</li></ul><p>HOW TO APPLY</p><p>We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements.</p><p>Northern Helm Danforth welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p><p>Part-time hours: 12-20 per week</p><p>Expected start date: 2021-10-25</p><p>Job Types: Part-time, Permanent</p><p>Salary: From $15.25 per hour</p><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Night shift</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Yes, we require all customers and teammates to wear face masks, screening at front door, regular sanitizing of high touch surfaces, physical distancing and curbside pick-up when required</p><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Northern Helm Cannabis","logoUrl":"/logos/northern-helm-ed892d601ff7eaf3d7cfa68644e6b480.jpeg"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/northern-helm-cannabis/cannabis-guide-budtender/9fb2dc0d24a45326d829004fb3d27667","title":"Cannabis Guide (Budtender)","category":"Retail","hash":"9fb2dc0d24a45326d829004fb3d27667","postingUrl":"https://ca.indeed.com/job/cannabis-guide-budtender-cfc007ddcdc4893c"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p>Job Description &amp; Summary</p><p><b>Our Retail Associates wear many hats – and for good reason! Few people enjoy doing the same repetitive task over and over, so we enable you to train and learn each job in the store, strengthening your contribution to the team and providing you with exceptional retail training! Our Retail Associates perform all of the following:</b></p><p>Concierge</p><p>Aside from Security, this is the first face you should see during your visit. The Concierge is responsible for not just being a warm greeting but also a customer advocate, answering questions when able; a safety coordinator, ensuring guest limits are enforced; and help desk, assisting visitors, vendors, and employees alike.</p><p>Cashier</p><p>Do you like money? So do our customers! You must possess exceptional math and reasoning skills to ensure charges or correct and proper change is given in return. Other job duties include greeting customers, coordinating complaints, and maintaining store cleanliness.</p><p>Order Assembly</p><p>Let’s face it, not much can beat being in air-conditioned room filled floor to ceiling the world’s most delicious smelling product. This is your opportunity to learn the Bloom Dispensaries catalogue backwards and forwards as customers order everything we have to offer. Your job is to pack it perfectly and professionally, so they come back for more!</p><p>Customer Consultant</p><p>Being a Customer Consultant is why so many of us got into this business in the first place and it is our team member training program “Valhalla”. Once you have mastered the art of the greeting, performed flawless transactions, and packed perfect product, you will have the unique opportunity to share what you have learned with each visitor based on their needs – from flower to concentrates, from tinctures to salves, YOU are the subject matter expert ready to assist any customer and answer any question.</p><p>Essential Functions</p><p>A brief list of what you can expect to do on a typical shift. Remember to remain flexible and available to serve.</p><p>Concierge</p><p>o Greet all customers and vendors as they walk in, checking in customers as appropriate.</p><p>o Answer phones, taking and relaying accurate messages in a timely manner.</p><p>o Monitor staff and customer access/movement in and out of store, maintaining security awareness.</p><p>o Provide administrative and clerical support.</p><p>o Keep reception area organized and clean, including disinfecting and sanitizing high traffic areas and surfaces.</p><p>o Maintain friendly interactions with customers as they wait.</p><p>Cashier</p><p>o Handle customer transactions, order processing, and cash handling pleasantly, but also quickly and accurately.</p><p>o Operate the cash register and maintain an accurate balance, reconciling at the end of shift.</p><p>o Greet customers and handle any complaints swiftly, escalating to management only when necessary.</p><p>o Maintain inventory awareness, informing management of low quantity, and assisting in completing counts.</p><p>o Advise all customers regarding sale items, promotions, and other news.</p><p>o Correctly and accurately enter all transactions at point-of-sale site, LeafLogix</p><p>Order Assembly</p><p>o Fulfill all orders with 100% accuracy.</p><p>o Inform management of low inventory and assisting in completing inventory counts.</p><p>o During periods of low traffic or activity, perform any of the other Retail Associate Job Responsibilities.</p><p>Patient Consultant</p><p>o Inform customers of the many benefits of cannabis and the varying strains and how to best utilize for their needs.</p><p>o Greet and provide customers with knowledge on every product we carry.</p><p>o During periods of low traffic or activity, perform any of the other Retail Associate Job Responsibilities.</p><p>Knowledge, Skills, Abilities Desired</p><p>o Professional attitude and appearance with a personal touch.</p><p>o Maintain an energetic, friendly, sincere persona.</p><p>o Sound judgment skills with an emphasis on discretion.</p><p>o Solid written and verbal communication skills. Must be able to read and write English.</p><p>o Strong ability to perform basic math including addition, subtraction, multiplication, and division.</p><p>o Robust experience in using applications like Microsoft Office: Word, Excel or Google Docs, Sheets.</p><p>o Customer service focused, servant-based professional.</p><p>o Resourcefulness, using every tool available to you.</p><p>o Proactive, finding solutions to problems before they arise.</p><p>o Able to prioritize responsibilities and a strong sense of urgency.</p><p>o Documented in-depth experience with our product.</p><p>Qualifications Desired</p><p>o High School Diploma or GED required.</p><p>o 1+ year of experience with Front Desk/Reception/Concierge responsibilities recommended.</p><p>o 1+ year of experience handling a cash register or other financial responsibility.</p><p>o 3+ years or retail experience is highly recommended – priority will be given to candidates with proven retail experience.</p><p>o LeafLogix experience helpful but not mandatory.</p><p>o Must be able to lift with assistance up to 100 pounds, with/without assistance 50 pounds.</p><p>o Must be able to stand for prolonged periods of time on a regular basis.</p><p>o Schedule that is either flexible or dependable.</p><p>o Must be at least 21-years old per Arizona law.</p><p>o Must possess a valid, unexpired Arizona Facility Agent (FA) Card or must have applied by employee’s first day.</p><p>Job Type: Full-time</p><p><b>Benefits:</b></p><p>• Dental insurance</p><p>• Employee discount</p><p>• Health insurance</p><p>• Vision insurance</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Day shift</p><p>• Holidays</p><p>• Monday to Friday</p><p>• Night shift</p><p>• Weekend availability</p><p><b>Supplemental Pay:</b></p><p>• Tips</p><p><b>Ability to commute/relocate:</b></p><p>• Phoenix, AZ 85034: Reliably commute or planning to relocate before starting work (Required)</p><p><b>Education:</b></p><p>• High school or equivalent (Preferred)</p><p><b>Experience:</b></p><p>• Customer Service: 1 year (Required)</p><p><b>Shift availability:</b></p><p>• Day Shift (Preferred)</p><p>• Night Shift (Preferred)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Bloom","logoUrl":"/logos/bloom-33a25a3662bbd6eb841bb95562eb4c72.jpeg"},"location":{"country":"United States","address":"Maricopa County, AZ, USA","city":"Maricopa County","stateProvince":"AZ"},"frontendLink":"/job-posting/bloom/cannabis-retail-associate/b1104fe3c63ed940de5e37a0dfd309b4","title":"Cannabis Retail Associate","category":"Media & Communications","hash":"b1104fe3c63ed940de5e37a0dfd309b4","postingUrl":"https://makemehired.com/job/cannabis-retail-associate/9528024"},{"salaries":[],"employmentType":"Full-time","function":["Retail"],"postedOn":"15 days ago","description":"<div><p>Welcome to Boondom - where we take care of our own! Boondom is a cannabis retail concept headquartered in Windsor Ontario and we are continuing our expansion in the area. Our core purpose at Boondom is</p><p>to create opportunity for all within our community</p><p>. This is a lofty goal and we are looking for the right team that will help us reach it!</p><p>Company</p><p>At Boondom, our vision is to be</p><p>the store that everyone wants next door.</p><p>Right now, the stigma of the legacy market is still prevalent. Our goal is to be so welcoming, so customer focused, have a store experience so familiar, that everyone wants us next door.</p><p><b>In order to achieve this, we need folks who believe in our core values:</b></p><p>Embrace @*&amp;%ing-up</p><p>The cannabis industry is new for everyone. We will all make mistakes; learn from them and help one another be better.</p><p>Give it your all</p><p>In smaller Ontario towns, many of us grew up in farming families where everyone was committed to the lifestyle. We learned to embrace our work, work hard own our part of it and enjoy the rewards.</p><p>Build the Boonie Union</p><p>Our customers will show us the way. Each time someone visits the store, it’s an opportunity to learn more about the cannabis consumer. We will obsess over understanding why they walked into our store, why they bought the product they did and how we can serve them better the next time.</p><p>Shovel grandma's driveway</p><p>Be trustworthy and kind to customers and colleagues. Customers may not always feel comfortable. It is our job to help them trust that they can share their needs and to be kind to them with how we guide their experience. Same goes with our work relationships. By building close ties with our colleagues and treating them with kindness, we will keep the team tight.</p><p>Embrace the mohawk</p><p>Cannabis users come in all forms. We accept whoever comes in the store. We accept employees, partners and customers for who they are and embrace their differences.</p><p>Position Overview</p><p>As you can tell, we do things a little different around here and that is the point! We want retail staff who will live and breathe our values every day. We are hiring full time customer service staff. These staff will be our ride or die. You will be the face of the store to our customer, so to us, you are the most important hire we make.</p><p><b>Responsibilities:</b></p><p>• Help guide customers through their cannabis journey using our values as your guiding principles</p><p>• Process sales</p><p>• Open/close the store as required</p><p>• Attend training events to help build your cannabis knowledge to better serve our customers</p><p>• Attend weekly customer feedback sessions - where we learn from our staff to better understand our customer</p><p>• Clean the store as part of opening and closing duties</p><p>• Periodically meet with management and fellow staff to help build camaraderie (this may or may not be over beer).</p><p>Skills Required</p><p>• 2+ years experience in a customer service retail role (no cannabis retail or personal experience needed)</p><p>• Cansell Basic Certification required (if you don't have it now, no sweat, but must be completed prior to hire)</p><p>• A connection to our purpose, mission and values</p><p>• A genuine interest in the cannabis industry and desire to learn its quirks</p><p>• An outgoing, fun, kind personality</p><p>• A need for continuous improvement and thriving in times of change</p><p>If this sounds like you and you are interested in growing with a local company, please apply with your resume below.</p><p><b>Compensation</b></p><p>$37,500.00</p></div>","company":{"companyType":"Private/Startup","name":"Boondom","logoUrl":"/logos/boondom-86f49702532becf418fdff423ef2839e.jpeg"},"location":{"country":"Canada","address":"Essex, ON","city":"Essex","stateProvince":"ON"},"frontendLink":"/job-posting/boondom/senior-customer-service-representative/56eb0f63c9b63fcc84f22eba5f4fad41","title":"Senior Customer Service Representative","category":"Retail","hash":"56eb0f63c9b63fcc84f22eba5f4fad41","postingUrl":"https://www.eluta.ca/spl/senior-customer-service-representative-96ea866dbee153f64ea6ed6c1a8cf980"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p>Location: New Port Richey, FL</p><p>Parallel</p><p>Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p>IN A NUTSHELL…</p><p>The Lead Guide takes pride in ownership of operational task while influencing others. They are the product and industry experts in our Retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they be</p><p>The Guide is responsible for interacting with patients in our store locations, providing knowledge, information, and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. The Guide may report directly to the Store Manager, Assistant Store Manager, and Lead Guides. Supports the stores financial and KPI’s goals. Consistently follows the established operational processes.</p><p>This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using established customer service model.</p><p>• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.</p><p>• Maintain thorough product knowledge through participation in internal training programs to answer concerns and/or questions promptly and efficiently, referring to store management team when appropriate.</p><p>• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPPA compliance</p><p>• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS)</p><p>• Responsible for maintaining the cleanliness of the store</p><p>• Supports the teamwork effort in both opening and closing procedures</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU’LL BRING</p><p><b>Required</b></p><p>• Age 21 or over</p><p>• High School Diploma or equivalent</p><p>• Valid Government-Issued Photo ID</p><p>Preferred</p><p>• 2 years’ experience in Retail or similar industry where customer service is critical</p><p>• Proven track record of leadership capabilities</p><p>• Must be flexible regarding work schedule, including evenings, weekends, and holidays</p><p>• Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively</p><p>• Excellent verbal and written communication skills</p><p>• Ability to deal with difficult situations and resolve in a timely and professional manner</p><p>• Microsoft Office Suite proficient l</p><p>YOU WILL BE SUCCESSFUL IF YOU…</p><p>• Are self-motivated; micro-managing isn’t fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the traditional” solution isn’t the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p>• PHYSICAL REQUIREMENTS</p><p>• Ability to stand for prolonged periods of time, counting, calculating and computer processing operations.</p><p>• Ability to lift 30 lbs. unassisted</p><p>• Constantly operate a computer and other office machinery</p><p>• Kneeling, stooping, crouching, reaching for things on shelving with assisted ladders throughout the duration of the shift</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p>Internal ID: 43647PandoLogic. Keywords: Assistant Store Manager, Location: New Port Richey, FL - 34653</p></div>","company":{"companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"New Port Richey, FL, USA","city":"New Port Richey","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/2219-pt-lead-guide/6be317954c65462943083e5ff7bae848","title":"2219 - PT Lead Guide","category":"Medical & Healthcare","hash":"6be317954c65462943083e5ff7bae848","postingUrl":"https://lensa.com/2219-pt-lead-guide-jobs/new-port-richey/jd/c170bb05a27b7e5403e6923a3c4b8c5b"},{"employmentType":"Part-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p>Northern Helm Danforth Cannabis Guide (Budtender) Job Description</p><p><b>WHO WE ARE</b></p><p>Northern Helm is charting a new course. Our goal is to normalize the cannabis retail experience: browsing and purchasing cannabis products should feel no different than any other shopping experience. We recognize that cannabis may be new to a lot of people, so our stores are beautiful and uncomplicated, designed to engage – not overwhelm – our guests. Northern Helm is slated to open its first licensed retail store in Toronto this spring, with an additional four partner locations opening mid-summer 2021 in Eastern Ontario.</p><p><b>WHY THIS ROLE IS IMPORTANT</b></p><p>Cannabis Guides at Northern Helm Danforth are more than just your local cannabis experts. With a true passion for the plant, our Guides know how to share their knowledge with our guests. But what sets them apart is their ability to create a truly unique guest experience. Our Cannabis Guides build loyalty through authentic guest relationships, appropriately determining what products are right for each customer. A deep understanding of recreational cannabis products helps them to drive sales through education and awareness. Our Cannabis Guides demonstrate high levels of integrity and initiative, owning new challenges that pop up on a daily basis. They are always trying to better themselves, seeking out new product information, knowledge and feedback. And they do all this while being kind, genuine and responsible individuals. Cannabis Guides at Northern Helm Danforth don’t see the store as just another dispensary – they see it as a way to improve lives through sustainable access to cannabis.</p><p><b>RESPONSIBILITIES</b></p><p>• Create positive guest experiences by building loyalty and carefully considering each guest’s unique needs</p><p>• Display a strong foundation of cannabis knowledge, while showing initiative to create compelling yet convenient cannabis shopping experiences</p><p>• Consistently look for areas to make improvements to operations and business results</p><p>• Drive sales by educating guests on cannabis products and accessories</p><p>• Successfully achieve sales targets and other key business metrics</p><p>• Support with completing all tasks and duties as assigned</p><p>• Adhere to all company training, operational standards and procedures</p><p>• Ensure compliance with all company policies and programs</p><p>• Adhere to all federal, provincial and municipal legislative requirements of cannabis retailers</p><p>• Complete tasks as assigned by Managers</p><p>• Other duties as assigned</p><p><b>QUALIFICATIONS</b></p><p>• 1-3 years experience in customer service with a preference for retail</p><p>• Proven ability to deliver positive guest experiences and develop customer loyalty</p><p>• Ability to handle multiple priorities in a fast-paced environment</p><p>• Strong verbal and written communication with excellent organizational skills</p><p>• Basic knowledge of the cannabis plant, recreational product offerings and safe consumption methods</p><p>• True passion for cannabis products and education</p><p>• Open to feedback and eager to improve</p><p>• Responsible, reliable, and guest-oriented</p><p><b>REQUIREMENTS</b></p><p>• Minimum age 19 years old</p><p>• Able to lift boxes 5-35 lbs</p><p>• Must be willing to work shifts scheduled by company and comfortable with ever changing duties</p><p>• The successful candidate will be required to complete a criminal background check and CannSell certification</p><p><b>HOW TO APPLY</b></p><p>We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements.</p><p>Northern Helm Danforth welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p><p>Part-time hours: 12-20 per week</p><p>Expected start date: 2021-10-25</p><p>Job Types: Part-time, Permanent</p><p>Salary: From $15.25 per hour</p><p><b>Benefits:</b></p><p>• Store discount</p><p><b>Schedule:</b></p><p>• Day shift</p><p>• Night shift</p><p>• Weekend availability</p><p><b>COVID-19 considerations:</b></p><p>Yes, we require all customers and teammates to wear face masks, screening at front door, regular sanitizing of high touch surfaces, physical distancing and curbside pick-up when required</p><p><b>Work remotely:</b></p><p>• No</p></div>","company":{"companyType":"Private/Startup","name":"Northern Helm Cannabis","logoUrl":"/logos/northern-helm-ed892d601ff7eaf3d7cfa68644e6b480.jpeg"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/northern-helm-cannabis/cannabis-guide-budtender/da38c2cca38599b2e2b35893a9624ed6","title":"Cannabis Guide (Budtender)","category":"Retail","hash":"da38c2cca38599b2e2b35893a9624ed6","postingUrl":"https://jobs.laimoon.com/jobs/externalview/28918489"},{"employmentType":"Part-time","function":["Retail"],"postedOn":"1 day ago","description":"<div><p><b>The Company</b></p><p>At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We're building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.</p><p>With millions of square feet of licensed production capacity and operations spanning four continents, Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.</p><p>Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!</p><p><b>The Opportunity</b></p><p>Reporting to the Store Manager, the Education Specialist is our greatest brand ambassador and a key role within our organization. The Education Specialist is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers. Our Education Specialists are thoughtful, curious, good people that ensure Tokyo Smoke's success by imparting cannabis wisdom and achieving business goals.</p><p>The Education Specialist seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. The Education Specialist's super power is creating elevated experiences. Some would call you a trailblazer - you aren't afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure Tokyo Smoke's success within the recreational cannabis landscape.</p><p><b>Responsibilities</b></p><p>• Create intentional experiences for Tokyo Smoke customers by building authentic relationships and appropriately determining needs</p><p>• Successfully drive sales by educating on the Tokyo Smoke brand and products</p><p>• Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</p><p>• Successfully achieve sales goals and business metrics</p><p>• Seek opportunities to contribute to and improve business results on a daily basis</p><p>• Participate in community events and act as a strong brand ambassador inside and outside the store</p><p>• Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</p><p>• Support with completing all tasks and duties within the store architecture, as assigned</p><p>• Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</p><p>• Ensure you are aware of all company communication, rollouts, directives and procedures</p><p>• Abide by all company policies and programs, ensuring compliance</p><p>• Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</p><p>• Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leads</p><p>• Other duties as assigned</p><p><b>Experience</b></p><p>• Minimum 1-3 years customer service experience, retail is preferred</p><p>• Be at least 19 years of age</p><p>• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</p><p>• Ability to manage competing priorities in a fast-paced environment</p><p>• Strong verbal and written communication skills and excellent organizational skills</p><p>• You are passionate about cannabis and are excited to bring it to market for recreational purposes</p><p>• You are open to feedback and coaching</p><p>• You demonstrate high levels of integrity and personal responsibility</p><p>• You are trustworthy and customer-oriented</p><p>• Bonus points if you've worked in a regulated environment before</p><p>• Comfortable working variable shifts, including evenings and weekends</p><p>• Comfortable lifting and unpacking boxes that may weigh 5-30 lbs</p><p>• Bonus points if you've worked in a regulated environment before</p><p>• Bonus points if you have completed your Sell Safe training and hold a Qualified Cannabis Workers certification</p><p><b>Other Details</b></p><p>This is a casual part time position based out of Calgary, Alberta.</p><p>We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don't hear from us, don't fret; every resume we get is kept in our database for six months for consideration in future searches for talent.</p><p>Canopy Growth welcomes and encourages applications from people with disabilities.</p><p>Accommodations are available upon request for candidates taking part in all aspects of the selection process.</p><p>One last note: the chosen applicant will be required to successfully complete background and reference checks.</p><p>Thank you so much for your interest in Canopy Growth.</p><p>Apply Now</p><p>• Calgary, AB, Canada</p></div>","company":{"website":"canopygrowth.com","companyType":"Public/Established","name":"Canopy Growth Corp.","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Calgary, AB","city":"Calgary","stateProvince":"AB"},"frontendLink":"/job-posting/canopy-growth-corp/retail-associate-cannabis-tokyo-smoke-marda-loop/f0fb3a245d2f35b10a31a9ce598dd928","title":"Retail Associate (Cannabis), Tokyo Smoke - Marda Loop","category":"Medical & Healthcare","hash":"f0fb3a245d2f35b10a31a9ce598dd928","postingUrl":"https://getwork.com/details/e19e89a5793342f0bb133ba5862ffa10"},{"function":["Customer Service"],"postedOn":"14 days ago","description":"<div><div><p>We are looking for Rockstar Customer Service Representatives!</p><p>The Customer Service Team is currently working a hybrid schedule - 3 days in office, 2 days remote. We will eventually transition to 5 days back in the office.</p><p>Shift M-F 9am - 6pm (1 hour unpaid lunch)</p><p>Above average pay!</p><p>Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.</p><p>The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:</p><ul><li>Meeting the needs of internal and external customers with efficiency, team spirit and courtesy</li><li>Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.</li><li>Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available</li><li>Demonstrating a thorough understanding and effective performance of customer service policies and procedures</li><li>Processing a high volume of customer orders and change notices in an accurate and timely manner</li><li>Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties</li><li>Answering all incoming phone calls and routes the call accordingly</li><li>All other duties as assigned</li></ul><br /><p></p><p><b>Minimum Qualifications</b></p><ul><li>High school diploma or equivalent; Bachelor's Degree a plus</li><li>3-5+ years' experience with heavy data entry in customer service maintaining dedicated clients</li><li>Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook</li><li>Experience with ERP or CRM</li><li>Experience with help desk software (ZenDesk or other similar applications)</li><li>Organized and time management skills</li><li>High attention to quality of work</li><li>High workload volume experience</li><li>Impeccable follow up skills</li><li>Excellent verbal and written communication skills</li></ul></div></div>","company":{"companyType":"Private/Established","name":"Green Roads","logoUrl":"/logos/green-roads-eadfd3ae1f2bf87e65e0892706bd122b.jpeg"},"location":{"country":"United States","address":"Deerfield Beach, FL","city":"Deerfield Beach","stateProvince":"FL"},"frontendLink":"/job-posting/green-roads/customer-service-representative-cannabis-industry/c62a00396f63e67a2cc1e605564e58ed","title":"Customer Service Representative - Cannabis Industry","category":"Medical & Healthcare","hash":"c62a00396f63e67a2cc1e605564e58ed","postingUrl":"https://www.indeed.com/job/customer-service-representative-cannabis-industry-f0c085ad2574d879"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"5 hours ago","description":"<div><p><b>Shift Lead for Dockside Cannabis -Green Lake</b></p><p>Starting wage $16/ hour</p><p>$50 Vaccination bonus &amp; $50 starting product bonus</p><p>Dockside Cannabis is a Washington State Licensed (I-502) retailer specializing in quality medical and recreational cannabis products and accessories. We currently manage stores in Shoreline, SODO, Ballard, and 85th &amp; Aurora.</p><p>Dockside is committed to being a leader in the legal cannabis industry. Here’s a little of what makes us different:</p><ul><li>We opened one of the first medical dispensaries in Washington State, and were the very first to be certified as a reliable source for quality cannabis products under the Patient Focused Certification program.</li><li>Dockside offers industry-leading wages and benefits including health insurance and paid time off.</li></ul><p>We offer a drug-free workplace. While Dockside employees enjoy a generous 40% employee discount and product samples to aid in their education, we expect employees to consume cannabis responsibly and on their own time.</p><p>Living Dockside isn’t about escaping life. It’s a launch point for exploring the world, accomplishing great things, but always coming back to the people and values that matter.</p><p>Delivering the Dockside experience to Employees, Customers, and our Community requires hiring and retaining the very best team. We are looking for an individual with retail experience, excellent customer service skills, exceptional leadership capabilities and proven retail experience. We are looking for leaders not afraid of wearing many hats and managing a constantly changing workflow. We need smart, passionate, and creative people ready to take the road less traveled and excited by the challenge of building a new business in a rapidly growing industry.</p><p>The Shift Lead is responsible for assisting the store management team in promoting the needs and wellbeing of the staff and the business as we implement the mission, vision and values of Dockside and the Management Team. The Shift Lead must lead the store in a fast paced and ever changing working environment, while maintaining an eye for excellence and driving the staff to exceed all revenue goals.</p><p><b>Key Responsibilities: </b></p><ul><li>Acts with integrity, honesty and knowledge to promote the culture, values and mission of Dockside</li><li>Maintains a calm demeanor and leadership presence during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team</li><li>Anticipates customer and store needs by constantly evaluating environment and customers. Communicates information to manager so that the team can respond as necessary to deliver the Dockside experience during each shift</li><li>Supports associates by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift</li><li>Contributes to positive team environment by recognizing problems or changes in associate morale and performance and communicating them to the store manager</li><li>Creates a positive and effective environment by providing clear, specific, timely and respectful coaching and feedback to associates on shift to ensure operational excellence and to improve associate performance</li><li>Delivers exceptional customer service to all customers. Discovers and responds to customer needs</li><li>Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned</li><li>Follows and ensures team compliance with Dockside operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by team</li><li>Maintains regular and consistent attendance and punctuality</li><li>Follows health, safety and regulatory guidelines</li></ul><p><b>Job Requirements: </b></p><ul><li>Must be 21 years of age</li><li>Minimum of 3 years of sales experience in retail, luxury retail, or service related industry</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Strong verbal communication skills and excellent organizational skills</li><li>Flexibility to work a retail schedule which will include mornings, evenings, weekends and holidays</li><li>Ability to lift up to 50 pounds and stand for long periods of time</li></ul><p><b>Required demonstrated skills and abilities: </b></p><ul><li>Ability to make solid business decisions, problem-solve, and multi-task in a highly dynamic work environment</li><li>Proven ability to exercise a high degree of confidentiality and objectivity</li><li>Consultative sales experience in matching products or services to the specific needs of the customer</li><li>Ability to work in a team setting and conduct and present oneself in a highly professional manner with both customers and internal personnel</li><li>Proven ability to work independently with little or no supervision</li><li>Ability to receive and provide constructive feedback on work performance</li></ul><p><b>Benefits: </b></p><ul><li>Employee Discount</li><li>Paid time off</li><li>Health insurance 80% employer paid</li><li>Dental, vision and supplemental insurance</li><li>FSA and transportation benefits</li></ul><p>We offer a competitive compensation and benefits package, and a collaborative work environment in an emerging market. The job description is representative of typical duties and responsibilities for the position and it is not all inclusive. Other duties and responsibilities may be assigned by the company to fluctuate with business needs.</p><p>Dockside is committed to providing equal employment opportunities to all employees and applicants for employment, and prohibits discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We look forward to hearing from you!</p><p>Please no phone calls/No recruiting agencies.</p><p>Job Type: Full-time</p><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />To ensure safety to staff and customers we have implemented hourly sanitation practices, installed barriers, changed floor layout/customer flow and provided personal protective equipment.</p><p>Ability to commute/relocate:</p><ul><li>Seattle, WA 98103: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 3 years (Preferred)</li><li>Leadership: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Public/Growth","name":"Dockside Cannabis","logoUrl":"/logos/dockside-cannabis-9989cd545c5cf517befabb4f705f17de.jpeg"},"location":{"country":"United States","address":"Seattle, WA 98103","city":"Seattle","stateProvince":"WA"},"frontendLink":"/job-posting/dockside-cannabis/shift-lead/29e4d6bd8cd9d13ca6eb104ada568f24","title":"Shift Lead","category":"Retail","hash":"29e4d6bd8cd9d13ca6eb104ada568f24","postingUrl":"https://www.indeed.com/job/shift-lead-7f7e815b5a40b2a3"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p><b>The Opportunity</b></p><p>Reporting to the Store Manager, the Education Specialist is our greatest brand ambassador and a key role within our organization.</p><p>The Education Specialist is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers.</p><p>Our Education Specialists are thoughtful, curious, good people that ensure Tokyo Smoke’s success by imparting cannabis wisdom and achieving business goals.</p><p>The Education Specialist seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience.</p><p>You demonstrate high levels of integrity and personal responsibility. The Education Specialist’s super power is creating elevated experiences.</p><p>Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure Tokyo Smoke’s success within the recreational cannabis landscape.</p><p><b>Responsibilities</b></p><p>• Create intentional experiences for Tokyo Smoke customers by building authentic relationships and appropriately determining needs</p><p>• Successfully drive sales by educating on the Tokyo Smoke brand and products</p><p>• Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</p><p>• Successfully achieve sales goals and business metrics</p><p>• Seek opportunities to contribute to and improve business results on a daily basis</p><p>• Participate in community events and act as a strong brand ambassador inside and outside the store</p><p>• Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</p><p>• Support with completing all tasks and duties within the store architecture, as assigned</p><p>• Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</p><p>• Ensure you are aware of all company communication, rollouts, directives and procedures</p><p>• Abide by all company policies and programs, ensuring compliance</p><p>• Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</p><p>• Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leads</p><p>• Other duties as assigned</p><p><b>Experience</b></p><p>• Minimum 1-3 years customer service experience, retail is preferred</p><p>• Be at least 19 years of age</p><p>• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</p><p>• Ability to manage competing priorities in a fast-paced environment</p><p>• Strong verbal and written communication skills and excellent organizational skills</p><p>• You are passionate about cannabis and are excited to bring it to market for recreational purposes</p><p>• You are open to feedback and coaching</p><p>• You demonstrate high levels of integrity and personal responsibility</p><p>• You are trustworthy and customer-oriented</p><p>• Bonus points if you’ve worked in a regulated environment before</p><p>• Comfortable working variable shifts, including evenings and weekends</p><p>• Comfortable lifting and unpacking boxes that may weigh 5-30 lbs</p><p>• Bonus points if you’ve worked in a regulated environment before</p><p>• Bonus points if you have completed your Sell Safe training and hold a Qualified Cannabis Workers certification</p></div>","company":{"website":"canopygrowth.com","companyType":"Public/Established","name":"Canopy Growth Corporation","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Spruce Grove, AB","city":"Spruce Grove","stateProvince":"AB"},"frontendLink":"/job-posting/canopy-growth-corporation/retail-associate-cannabis-tokyo-smoke-seasonal/941b7d71b6dc7c424299016176678b61","title":"Retail Associate (Cannabis), Tokyo Smoke (Seasonal)","category":"Medical & Healthcare","hash":"941b7d71b6dc7c424299016176678b61","postingUrl":"https://ca.talent.com/view?id=3b7121906ea7"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p><b>The Opportunity</b></p><p>Reporting to the Store Manager, the Education Specialist is our greatest brand ambassador and a key role within our organization. The Education Specialist is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers. Our Education Specialists are thoughtful, curious, good people that ensure Tokyo Smoke’s success by imparting cannabis wisdom and achieving business goals.</p><p>The Education Specialist seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. The Education Specialist’s super power is creating elevated experiences. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure Tokyo Smoke’s success within the recreational cannabis landscape.</p><p><b>Responsibilities</b></p><p>• Create intentional experiences for Tokyo Smoke customers by building authentic relationships and appropriately determining needs</p><p>• Successfully drive sales by educating on the Tokyo Smoke brand and products</p><p>• Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</p><p>• Successfully achieve sales goals and business metrics</p><p>• Seek opportunities to contribute to and improve business results on a daily basis</p><p>• Participate in community events and act as a strong brand ambassador inside and outside the store</p><p>• Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</p><p>• Support with completing all tasks and duties within the store architecture, as assigned</p><p>• Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</p><p>• Ensure you are aware of all company communication, rollouts, directives and procedures</p><p>• Abide by all company policies and programs, ensuring compliance</p><p>• Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</p><p>• Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leads</p><p>• Other duties as assigned</p><p><b>Experience</b></p><p>• Minimum 1-3 years customer service experience, retail is preferred</p><p>• Be at least 19 years of age</p><p>• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</p><p>• Ability to manage competing priorities in a fast-paced environment</p><p>• Strong verbal and written communication skills and excellent organizational skills</p><p>• You are passionate about cannabis and are excited to bring it to market for recreational purposes</p><p>• You are open to feedback and coaching</p><p>• You demonstrate high levels of integrity and personal responsibility</p><p>• You are trustworthy and customer-oriented</p><p>• Bonus points if you’ve worked in a regulated environment before</p><p>• Comfortable working variable shifts, including evenings and weekends</p><p>• Comfortable lifting and unpacking boxes that may weigh 5-30 lbs</p><p>• Bonus points if you’ve worked in a regulated environment before</p><p>• Bonus points if you have completed your Sell Safe training and hold a Qualified Cannabis Workers certification</p></div>","company":{"website":"canopygrowth.com","companyType":"Public/Established","name":"Canopy Growth Corporation","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Winnipeg, MB","city":"Winnipeg","stateProvince":"MB"},"frontendLink":"/job-posting/canopy-growth-corporation/retail-associate-cannabis-tokyo-smoke-dominion-seasonal/3c5092cb9cfeee346916620c8fa4c418","title":"Retail Associate (Cannabis), Tokyo Smoke - Dominion (Seasonal)","category":"Medical & Healthcare","hash":"3c5092cb9cfeee346916620c8fa4c418","postingUrl":"https://neuvoo.ca/view/?id=ed970ba8113e"},{"salaries":[{"salaryStart":"$49k","salaryEnd":"$160k","currency":"US","source":"Glassdoor","position":"Store Team Leader","type":"per year","url":"https://www.glassdoor.com/Salaries/los-angeles-store-team-leader-salary-SRCH_IL.0,11_IM508_KO12,29.htm"},{"salaryStart":"$12","salaryEnd":"$27","currency":"US","source":"PayScale","position":"Sales Team Leader, Retail","type":"per hour","url":"https://www.payscale.com/research/US/Job=Sales_Team_Leader%2C_Retail/Hourly_Rate/a2952ba0/Los-Angeles-CA-Team-Leadership"},{"salaryStart":"$51k","salaryEnd":"$89k","currency":"US","source":"Salary.com","position":"Retail Store Team Leader","type":"per year","url":"https://www.salary.com/research/salary/alternate/retail-store-team-leader-salary/apple-valley-ca"}],"employmentType":"Full-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p>Position Description</p><p>As a Retail Team Lead, you will operate with direct supervision from the management team. You will showcase your excellent communication skills by liaising with all levels of the organization as well as ensuring total customer satisfaction with all customers. You will strive to go above and beyond in your customer service skills by motivating those around you while ensuring efficiency, productivity, and accuracy at OC3. Along with the leadership qualities that the role entails, The Retail Team Lead will assist store leaders by supervising all employees, overseeing sales, merchandising, customer service, and all operational functions.</p><p>COVID-19 vaccination is required for this role</p><p><b>Responsibilities</b></p><p>• Oversee and coordinate the daily activities in the store and daily activities of the Associates while ensuring all are engaged in promoting our values and selling products that meet or exceed the customers' expectations.</p><p>• Lead by example to meet and/or exceed personal sales and KPI goals while supporting the Associates to do the same</p><p>• Encourage sales growth by generating excitement among the store team around new products and services.</p><p>• Ensure that all Associates stay up to date with product knowledge, promotions, and in-store events.</p><p>• Ensure that all customer complaints, issues or concerns have been attended to with a resolution that has a positive impact on the customer experience and financial outcome of the store</p><p>• Create a positive experience for each customer while fostering a culture of trust, empowerment that drives each employee engagement</p><p>• Assist store leaders by providing ongoing feedforward to the store associates to help improve financial performance, customer experience, and employee experience</p><p>• Lead store operations including visual merchandising standards, backroom standards, inventory accuracy, shrinkage, current displays, and promotional signage</p><p>• Ensure employees understand operational excellence standards, hold the team accountable to maintain consistency in foundational excellence of the store</p><p>• Maintain back of house inventory (standards include cycle count process)</p><p>• Oversee cash/credit- card handling and store standards, including merchandising standards; prevent loss</p><p>• Actively participates in and stay engaged with community events, outreach programs, employee activities to help build community trust and team cohesion</p><p>• Maintains up-to-date understanding of line office operations and procedures needed to comply with aspects of cannabis law and regulation, as provided by the Compliance Department and Line Office Management, and follows such operations and procedures.</p><p>Qualifications and Requirements</p><p>• Action oriented; taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.</p><p>• Collaborates; building partnerships and working collaboratively with others to meet shared objectives</p><p>• Communicated effectively; developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p><p>• Decision quality; making good decisions and timely decisions that keep the organization moving forward</p><p>• Demonstrates self awareness using a combination of feedforward and reflection to gain productive insight into personal strengths and weaknesses</p><p>• Drives results by consistently achieving individual and store results, even under tough circumstances</p><p>• Ensures accountability by holding self and others accountable to meet commitmentsInstills trust by gaining the confidence and trust of others through honesty, integrity and authenticity</p><p>• Manages complexity by making sense of complex, high quantity and sometimes contradictory information to effectively solve problems</p><p>• Strong customer focus; prioritizes building strong customer relationships and delivering customer- centric solutions</p><p>• Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.</p><p>• Prior leadership experience with customer service in retail, hospitality or cannabis industry is a plus</p><p>• Able to work days, nights, holidays and weekends</p><p>• Follows store/company code of conduct</p><p>• Minimum 21 years of age</p><p>What we bring to the table</p><p>• Our co-workers are a close-knit, intelligent, collaborative and motivated team.</p><p>• We care about you. We offer competitive health, dental, and vision insurance benefits for employees and their dependents.</p><p>• Invest in yourself and your family. We offer a company 401(k) retirement plan to all eligible employees, Eligible employees have worked with the company for 6 months and are 21 years of age or older.</p><p>• We value diversity and inclusivity. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p>Company Description</p><p>NorCal Cannabis has been developing and shaping the legal cannabis industry since 2015 in the areas of cultivation, distribution and retail.</p><p>NorCal's mission is to bridge the strong roots and rich heritage of the cannabis industry with the bright future and unlimited potential now available to companies that fully understand the intricacies of the business. From seed to sale, our brands, products, and assets are meticulously developed from cultivation and manufacturing to delivery and retail. Throughout the entire process, we value every element of the supply chain and proudly serve distributors, retailers and consumers across California.</p><p><b>Our Values:</b></p><p>Grow with Integrity</p><p>Bring People Together</p><p>Build with Ambition</p><p>Believe in Cannabis for Good</p><p>We believe cannabis is a force for good, and will make positive impacts to society, the economy and the environment.</p><p>The history of cannabis and social reform go hand in hand. We honor the struggles of the past by building a better future. NorCal Cannabis recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other protected statuses as required by applicable law. We believe that in our differences, we find strength.</p><p>We are committed to equality, diversity, multiculturalism, and inclusion. We know we will always have to work to contribute to making our world a more equitable place. We focus first on building a values driven foundation inside the physical and virtual walls of our company and make concerted efforts to engage in the local communities we operate in and the global community for which we are citizens.</p><p>NorCal Cannabis also strives to be a steward of our ecological environment, knowing that our business's health and health of our people is dependent and integrally connected to the health of the earth's ecosystem. We do our best to tread lightly</p></div>","company":{"website":"norcalcann.com","companyType":"Private/Established","name":"NorCal Cannabis","logoUrl":"/logos/norcal-cannabis-0e607eec0f15c66767d2242299358e00.jpeg"},"location":{"country":"United States","address":"Santa Ana, CA, USA","city":"Santa Ana","stateProvince":"CA"},"frontendLink":"/job-posting/norcal-cannabis/retail-team-lead/e99e0a9acd2489de8f54f07ed7bf2aa9","title":"Retail Team Lead","category":"Retail","hash":"e99e0a9acd2489de8f54f07ed7bf2aa9","postingUrl":"https://lensa.com/retail-team-lead-jobs/santa-ana/jd/7839f4081ed2039b04bcf6bb0b243b86","salary":"$49k - $160k"},{"salaries":[{"salaryStart":"$29k","salaryEnd":"$46k","currency":"US","source":"Monster","position":"Retail Store Shift Supervisor","type":"per year","url":"https://www.monster.com/salary/q-retail-store-shift-supervisor-l-boulder-co"},{"salaryStart":"$23k","salaryEnd":"$68k","currency":"US","source":"ZipRecruiter","position":"CVS Store Manager","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-CVS-Store-Manager-Make-a-Year-in-Colorado-Springs,CO"},{"salaryStart":"$12","salaryEnd":"$undefined","currency":"US","source":"Glassdoor","position":"Dollar Tree Cashier","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Dollar-Tree-Dollar-Tree-Cashier-Denver-Hourly-Pay-EJI_IE4033.0,11_KO12,31_IL.32,38_IM234.htm"}],"employmentType":"Full-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p>Ascend Cannabis Co. – Retail Shift Lead Associate</p><p>· Job Title:Retail Shift Lead· Location:3555 S Yosemite St. Denver, CO 80237· Pay Rate:$18.00- $20.00 per hour plus tips· Benefits:Dental insuranceHealth insuranceVision InsuranceLife InsuranceEmployee DiscountsPaid Sick LeaveSummary</p><p>The Retail Shift Lead Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates. The Retail Shift Lead Associate will support Management by delegating tasks to Retail Associates, opening and closing the store, processing incoming products, inventory audits, and oversight of the productivity of the sales floor. The Retail Shift Lead Associate assures product quality, customer satisfaction, and employee morale, while conducting day-to-day operations within the facility.</p><p>Essential Duties and Responsibilities· Maintain a friendly, courteous, and compassionate demeanor at all times.· Adhere to company mission statement and core values, while maintaining high ethical standards and professionalism.· Provide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessary.· Provide tour of dispensary sales floor, making product recommendations to patrons.· Responsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced products.· Maintain knowledge of all products and accessories for sale in the dispensary.· Utilize well-versed knowledge of cannabinoids and how they affect the body.· Retain thorough and comprehensive knowledge of company policy, discounts, coupons and promotions.· Understand potency, contaminant and homogeneity testing; able to explain testing benefits to patron.· Monitor and enter patron orders into POS system.· Abide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standards.· Ensure compliance, security and health standards are met at all times.· Maintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restrooms.· Verify correct use of MED-required packaging and labeling, according to policy, at the time of sale.· Operate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactions.· Accurately process transactions and ensure all patrons are issued a receipt.· Protect assets by using a counterfeit detector pen to prevent the acceptance of counterfeit bills.· Responsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met.· Assign day-to-day tasks to Retail Associates on the sales floor and in production areas and oversee performance quality.· Report Retail Associate performance quality and concerns to Manager(s) on Duty.· Monitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floor· Properly communicates concerns of patrons or employees to Management.· Resolves or de-escalates any situation stemming from patrons or employees.· Transfers and moves out any necessary products onto the sales floor.· Communicate inventory concerns and identifies out-of-stock products and relays that information to Management, if needed.· Perform inventory audits in accordance with company standards.· Complete all duties in a timely manner consistent with company standards.· All other job duties as assigned Qualifications</p><p>Education:· High School diploma or General Education Development (GED) required· Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS GlobalRequired Skills &amp; Experience:· Excellent computer, mathematical, language, and reasoning skills· Management and leadership experience· Customer service experience· Must be able to acquire MED badge prior to beginning employmentPhysical requirements: · Must be able to complete assigned tasks in a timely manner.· Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.· Must be able to individually move objects up to 50 lbs in all directions.</p><p>Preferred Skills &amp; Experience:· Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.· Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.· Retail, operations and/or sales experience a plus.· Minimum of one-year retail, sales, hospitality, or customer service industry experience.· High-level critical thinking, attention to detail, mathematical, language and reasoning skills. **Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics</p></div>","company":{"name":"Ascend Cannabis Co."},"location":{"country":"United States","address":"Denver, CO, USA","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/ascend-cannabis-co/retail-shift-lead-associate/d720069e0827b196df153b2533a97482","title":"Retail Shift Lead Associate","category":"Agriculture & Farming","hash":"d720069e0827b196df153b2533a97482","postingUrl":"https://tarta.ai/j/HL6rlHwBPV406l6XBzND-retail-shift-lead-associate-in-denver-co-at-ascend-cannabis-co","salary":"$29k - $46k"},{"salaries":[],"employmentType":"Full-time","function":["Information Technology (IT)"],"postedOn":"2 days ago","description":"<div><p>AWH is a vertically integrated cannabis cultivator, processor, and dispensary operator with assets in Illinois, Massachusetts, Michigan, New Jersey, and Ohio. We seek to foster a robust and inclusive cannabis organization through providing a premium, unmatched customer-focused retail experience and producing quality and mindfully created cannabis products. Our goal is to build a world class team that will continue our mission of helping to shape the future of cannabis and bettering our customers life with cannabis. How will we achieve this? By offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs.</p><p>When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we scale continuously.</p><p>WHY AWH?</p><p>Our people are our greatest asset. Our teams are comprised of a group of skilled and passionate professionals and partners from a diverse range of fields. We believe in not only building a diverse team but creating a space where ALL feel welcome and training our leaders to not only be inclusive themselves but to inspire their teams to be the same. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, national origin, age or disability. We believe in providing competitive compensation, quality benefits and a work environment that fosters creativity, hard work and leverage every one of our employees' unique skills while giving them what it takes to advance those said skills and learn new ones. We sweat the details to ensure our teams are confident and excited to provide best in class service to our customers and communities we serve.</p><p><b>JOB SUMMARY</b></p><p>The Enterprise Infrastructure Specialist is responsible for ensuring the provision of a high performance, fault tolerant business systems infrastructure to AWH corporate and Retail &amp; Cultivation users. They will be responsible for planning, implementing, and supporting new enterprise technology as necessary. This role will collaborate with Information Technology (IT) on the development, revision, and implementation of overall IT Strategy.</p><p><b>PRIMARY RESPONSIBILITES</b></p><p>• Act as the lead systems administrator in solving Level 1 and Level 2 incidents from user and client-base by prioritizing such work and resolving efficiently and completely.</p><p>• Act as the lead systems administrator in handling user administration requests on the full range of server systems. Deliver an efficient response to the user-base and reinforce the customer focus of the Technology Team.</p><p>• Perform hands-on configuration of Microsoft 365 platforms and network components, as well as switches, firewalls and routers.</p><p>• Design, configure, test and implement network and systems capabilities.</p><p>• Document processes to include but not limited to – project management reporting, asset management, accomplishments report, procedures, activity checklist, and help desk incident reporting.</p><p>• Implement and maintain network infrastructure security.</p><p>• Perform accurate maintenance of systems change logs so that there is an audit trail in the event of system failures.</p><p>• Perform configuration work to include patching, upgrades and HW / SW installations as required.</p><p>• Assist in specification and procurement of new equipment in response to user or internally generated demands in order to continuously develop and drive forward the performance and quality of the infrastructure.</p><p>• Maintain and develop storage and backup systems in the business systems domains to offer the most reliable and best performing service to the user-base in order to maintain high levels of user productivity.</p><p>• Maintain the VPN service in order to offer solid remote working capabilities to the user-base.</p><p>• Provide phone and voicemail system maintenance and development.</p><p>• Be on-call, work irregular hours, and travel (max 50%) as required.</p><p><b>JOB REQUIREMENTS</b></p><p>• Bachelor’s Degree in Computer Science. Will accept a combination of relevant work experience, courses and certifications.</p><p>• MCSE /CCNA / CCNP / CISSP helpful.</p><p>• Minimum three years’ business experience in an IT environment that includes a minimum two years in a direct Systems Administrator role. Preferred experienced should include but is not limited to: Windows 2016/2019 Server, Windows 10 Professional, and Microsoft365, SQL Server 2016+, plus solid IP networking.</p><p>• Proven experience with user account and PC desktop management in a Windows10, Active Directory, Azure and Microsoft 365 network environment.</p><p>• Experience with VoIP and HPBX implementations.</p><p>• Ability to work independently on a team, and a virtual team.</p><p>• Ability to be on-call, work irregular hours, and travel (max 50%) as required</p></div>","company":{"website":"awholdings.com","name":"Ascend Wellness"},"location":{"country":"United States","address":"New York, NY, USA","stateProvince":"NY"},"frontendLink":"/job-posting/ascend-wellness/it-enterprise-infrastructure-specialist/c072592116130e1ee718088b17c816c1","title":"IT Enterprise, Infrastructure Specialist","category":"Retail","hash":"c072592116130e1ee718088b17c816c1","postingUrl":"https://www.theladders.com/job/it-enterprise-infrastructure-specialist-ascendwellness-new-york-ny_48724056"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p>The Opportunity Reporting to the Store Manager, the Education Specialist is our greatest brand ambassador and a key role within our organization. The Education Specialist is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers. Our Education Specialists are thoughtful, curious, good people that ensure Tokyo Smoke’s success by imparting cannabis wisdom and achieving business goals. The Education Specialist seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. The Education Specialist’s super power is creating elevated experiences. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure Tokyo Smoke’s success within the recreational cannabis landscape. Responsibilities Create intentional experiences for Tokyo Smoke customers by building authentic relationships and appropriately determining needs Successfully drive sales by educating on the Tokyo Smoke brand and products Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations Successfully achieve sales goals and business metrics Seek opportunities to contribute to and improve business results on a daily basis Participate in community events and act as a strong brand ambassador inside and outside the store Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales Support with completing all tasks and duties within the store architecture, as assigned Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.) Ensure you are aware of all company communication, rollouts, directives and procedures Abide by all company policies and programs, ensuring compliance Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leads Other duties as assigned Experience Minimum 1-3 years customer service experience, retail is preferred Be at least 19 years of age Proven ability to drive positive customer experiences that build loyalty and deliver measurable results Ability to manage competing priorities in a fast-paced environment Strong verbal and written communication skills and excellent organizational skills You are passionate about cannabis and are excited to bring it to market for recreational purposes You are open to feedback and coaching You demonstrate high levels of integrity and personal responsibility You are trustworthy and customer-oriented Bonus points if you’ve worked in a regulated environment before Comfortable working variable shifts, including evenings and weekends Comfortable lifting and unpacking boxes that may weigh 5-30 lbs Bonus points if you’ve worked in a regulated environment before Bonus points if you have completed your Sell Safe training and hold a Qualified Cannabis Workers certification</p></div>","company":{"website":"canopygrowth.com","companyType":"Public/Established","name":"Canopy Growth Corporation","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Winnipeg, MB","city":"Winnipeg","stateProvince":"MB"},"frontendLink":"/job-posting/canopy-growth-corporation/education-specialist-tokyo-smoke-dominion-seasonal/0c434c4527f14947f4a96c23a50887de","title":"Education Specialist, Tokyo Smoke - Dominion (Seasonal)","category":"Medical & Healthcare","hash":"0c434c4527f14947f4a96c23a50887de","postingUrl":"https://ca.trabajo.org/job-850-20211012-787c5a86e4a87a96b33e04ca2fabbe97"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing.</p><p>We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together.</p><p>That's why we provide equal employment opportunities (EEO).</p><p>All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p><b>IN A NUTSHELL</b></p><p>The Lead Guide takes pride in ownership of operational task while influencing others.</p><p>They are the product and industry experts in our Retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.</p><p>This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend).</p><p>If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you.</p><p>We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Act as the training ambassador and assist with new employee orientation, new product launch education and skill development of the team.</p><p>• Assume the role of Manager on Duty as needed responsible for operational tasks for opening, closing, banking and security of the security of the store.</p><p>• Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport in alignment using established customer service model.</p><p>• Provide customers and caregivers with expert cannabis recommendations, discuss therapy goals, product effects, potency, dosing, methods of consumption, and administration.</p><p>• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records while maintaining privacy and confidentiality of sensitive patient information.</p><p>• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).</p><p>• Appropriately resolves customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.</p><p>• Maintain accurate records of all activities including customer records for all activities in accordance with the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.</p><p>EXPERIENCE AND SKILLS YOU'LL BRING</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>Preferred</p><p>• 2 years' experience in Retail or similar industry where customer service is critical.</p><p>• Proven track record of leadership capabilities.</p><p>• Must be flexible regarding work schedule, including evenings, weekends, and holidays.</p><p>• Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively.</p><p>• Excellent verbal and written communication Skills</p><p>• Ability to deal with difficult situations and resolve in a timely and professional manner.</p><p>• Microsoft Office Suite proficient level.</p><p><b>YOU WILL BE SUCCESSFUL IF YOU</b></p><p>• Are self-motivated; micro-managing isn't fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the \"traditional\" solution isn't the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Must be able to remain in a stationary position for prolonged periods during the shift.</p><p>• Ability to assist with lifting stock and materials.</p><p>• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values-Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer.</p><p>We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p>#06022021</p></div>","company":{"website":"surterra.com","companyType":"Private/Established","name":"Surterra Holdings","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Palm Coast, FL, USA","city":"Palm Coast","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-holdings/ft-lead-guide/263c4f563d672415167e5d0e249bd9cb","title":"FT Lead Guide","category":"Medical & Healthcare","hash":"263c4f563d672415167e5d0e249bd9cb","postingUrl":"https://us.bebee.com/job/20211017-af21c668f425f41a815f4b561a1b1268"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p><b>The Opportunity</b></p><p>Reporting to the Store Manager, the Education Specialist is our greatest brand ambassador and a key role within our organization.</p><p>The Education Specialist is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers.</p><p>Our Education Specialists are thoughtful, curious, good people that ensure Tokyo Smoke’s success by imparting cannabis wisdom and achieving business goals.</p><p>The Education Specialist seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience.</p><p>You demonstrate high levels of integrity and personal responsibility. The Education Specialist’s super power is creating elevated experiences.</p><p>Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure Tokyo Smoke’s success within the recreational cannabis landscape.</p><p><b>Responsibilities</b></p><p>• Create intentional experiences for Tokyo Smoke customers by building authentic relationships and appropriately determining needs</p><p>• Successfully drive sales by educating on the Tokyo Smoke brand and products</p><p>• Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</p><p>• Successfully achieve sales goals and business metrics</p><p>• Seek opportunities to contribute to and improve business results on a daily basis</p><p>• Participate in community events and act as a strong brand ambassador inside and outside the store</p><p>• Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</p><p>• Support with completing all tasks and duties within the store architecture, as assigned</p><p>• Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</p><p>• Ensure you are aware of all company communication, rollouts, directives and procedures</p><p>• Abide by all company policies and programs, ensuring compliance</p><p>• Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</p><p>• Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leads</p><p>• Other duties as assigned</p><p><b>Experience</b></p><p>• Minimum 1-3 years customer service experience, retail is preferred</p><p>• Be at least 19 years of age</p><p>• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</p><p>• Ability to manage competing priorities in a fast-paced environment</p><p>• Strong verbal and written communication skills and excellent organizational skills</p><p>• You are passionate about cannabis and are excited to bring it to market for recreational purposes</p><p>• You are open to feedback and coaching</p><p>• You demonstrate high levels of integrity and personal responsibility</p><p>• You are trustworthy and customer-oriented</p><p>• Bonus points if you’ve worked in a regulated environment before</p><p>• Comfortable working variable shifts, including evenings and weekends</p><p>• Comfortable lifting and unpacking boxes that may weigh 5-30 lbs</p><p>• Bonus points if you’ve worked in a regulated environment before</p><p>• Bonus points if you have completed your Sell Safe training and hold a Qualified Cannabis Workers certification</p></div>","company":{"website":"canopygrowth.com","companyType":"Public/Established","name":"Canopy Growth Corporation","logoUrl":"/logos/canopy-growth-corporation-4824ec81067c68cbe6c52ae1676e4cd3.jpeg"},"location":{"country":"Canada","address":"Calgary, AB","city":"Calgary","stateProvince":"AB"},"frontendLink":"/job-posting/canopy-growth-corporation/retail-associate-cannabis-tokyo-smoke-macleod-trail-seasonal/be6c3048a401d504d31e7bd261815079","title":"Retail Associate (Cannabis), Tokyo Smoke - MacLeod Trail (Seasonal)","category":"Medical & Healthcare","hash":"be6c3048a401d504d31e7bd261815079","postingUrl":"https://ca.talent.com/view?id=2e2e7ec7902e"}]