455 results
Guest Services Associates (Retail) Green Meadows Farms Southbridge, MA, USA
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Guest Services Associates (Retail)

Green Meadows Farms Southbridge, MA, USA $25k - $38k - Full-time
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We are seeking team members to be a part of an exciting group of individuals dedicated to customer service, education, and consumer satisfaction We are building a great culture encompassed by support for each other, consistent training to keep you up to date with the latest compliance and industry trends, and healthcare benefits that rival the best in the industry. Join us

Position Summary: Guest Services Associate works and manages POS stations to sell medical and recreational products.

Responsibilities:

• Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;

• Correctly weigh, package, and label cannabis products, as required;

• Educate customers on the safe use of their selected cannabis products;

• Check customers' identification documents to verify that they are of legal age;

• Process customers' payments using the dispensary / retail's POS system;

• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;

• Ensure the dispensary is clean and well-organized at all times;

• Take inventory of cannabis products and ensure that the sales floor is adequately stocked.

• Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.

JOB REQUIREMENTS & QUALIFICATIONS

Minimum Education: High School Diploma or GED

Preferred Education: N/A

Minimum Experience:

• 3+ years of customer facing experience in the Retail or Hospitality Industries.

• Comfortable working with computers, preferably retail POS systems.

• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.

Preferred Experience:

• Ideal candidate will have at least 3+ years of working in a cannabis retail capacity and have knowledge of different cannabis strains.

• Ability to speak more than one language (preferably Spanish).

Soft Skills :

• Excellent communication & organizational skills and strong analytical and PC skills.

• Strong communication skills and the ability to listen well and communicate effectively orally and in writing with various audiences.

• Great attitude with attention to detail

• Unquestioned integrity

• High energy with a desire to work in a team-oriented, fast-paced environment

Physical

R egularly required to perform grasping, talking, hearing, seeing and repetitive motions. Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to lift to 50 pounds regularly and carry it up to 90 feet (or deposit into dumpster or trash compactor). Employee must be able to fit and kneel in small spaces to clean, for example, restroom stalls and other tight areas.

Hours & Conditions

Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands of the Facility. On a regular and recurring basis, the employee must alternate between contaminated/dirty environments to clean. Strong odors may be encountered. Work is generally conducted in heated and air-conditioned areas; however, employees may have to go outside to assist with curbside delivery in all types of inclement weather.

Other

Authorization to work in the United States, or the ability to obtain the same.

Must obtain a State Agent Card.

Must be a minimum of 21 years of age.

Must be and remain compliant with any and all legal or company regulations for working in the industry.

Must pass all required background checks

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Join us</p><p>Position Summary: Guest Services Associate works and manages POS stations to sell medical and recreational products.</p><p><b>Responsibilities:</b></p><p>• Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;</p><p>• Correctly weigh, package, and label cannabis products, as required;</p><p>• Educate customers on the safe use of their selected cannabis products;</p><p>• Check customers' identification documents to verify that they are of legal age;</p><p>• Process customers' payments using the dispensary / retail's POS system;</p><p>• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;</p><p>• Ensure the dispensary is clean and well-organized at all times;</p><p>• Take inventory of cannabis products and ensure that the sales floor is adequately stocked.</p><p>• Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.</p><p>JOB REQUIREMENTS &amp; QUALIFICATIONS</p><p>Minimum Education: High School Diploma or GED</p><p>Preferred Education: N/A</p><p><b>Minimum Experience:</b></p><p>• 3+ years of customer facing experience in the Retail or Hospitality Industries.</p><p>• Comfortable working with computers, preferably retail POS systems.</p><p>• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.</p><p><b>Preferred Experience:</b></p><p>• Ideal candidate will have at least 3+ years of working in a cannabis retail capacity and have knowledge of different cannabis strains.</p><p>• Ability to speak more than one language (preferably Spanish).</p><p><b>Soft Skills :</b></p><p>• Excellent communication &amp; organizational skills and strong analytical and PC skills.</p><p>• Strong communication skills and the ability to listen well and communicate effectively orally and in writing with various audiences.</p><p>• Great attitude with attention to detail</p><p>• Unquestioned integrity</p><p>• High energy with a desire to work in a team-oriented, fast-paced environment</p><p>Physical</p><p>R egularly required to perform grasping, talking, hearing, seeing and repetitive motions. Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to lift to 50 pounds regularly and carry it up to 90 feet (or deposit into dumpster or trash compactor). Employee must be able to fit and kneel in small spaces to clean, for example, restroom stalls and other tight areas.</p><p>Hours &amp; Conditions</p><p>Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands of the Facility. On a regular and recurring basis, the employee must alternate between contaminated/dirty environments to clean. Strong odors may be encountered. Work is generally conducted in heated and air-conditioned areas; however, employees may have to go outside to assist with curbside delivery in all types of inclement weather.</p><p>Other</p><p>Authorization to work in the United States, or the ability to obtain the same.</p><p>Must obtain a State Agent Card.</p><p>Must be a minimum of 21 years of age.</p><p>Must be and remain compliant with any and all legal or company regulations for working in the industry.</p><p>Must pass all required background checks</p></div>","company":{"companyType":"Private/Startup","name":"Green Meadows Farms","logoUrl":"/logos/green-meadows-farm-llc-e77ab75d758310c89c195176394ee69a.png"},"location":{"country":"United States","address":"Southbridge, MA, USA","city":"Southbridge","stateProvince":"MA"},"frontendLink":"/job-posting/green-meadows-farms/guest-services-associates-retail/3b69e7ee0a58817e8ffe2e86c6f904e3","title":"Guest Services Associates (Retail)","category":"Agriculture & Farming","hash":"3b69e7ee0a58817e8ffe2e86c6f904e3","postingUrl":"https://us.bebee.com/job/20211003-93a80146592fdb45789655918909abe0","salary":"$25k - $38k"},{"function":["Customer Service"],"postedOn":"9 days ago","description":"<div><div><p>We are looking for Rockstar Customer Service Representatives!</p><p>The Customer Service Team is currently working a hybrid schedule - 3 days in office, 2 days remote. We will eventually transition to 5 days back in the office.</p><p>Shift M-F 9am - 6pm (1 hour unpaid lunch)</p><p>Above average pay!</p><p>Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.</p><p>The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:</p><ul><li>Meeting the needs of internal and external customers with efficiency, team spirit and courtesy</li><li>Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.</li><li>Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available</li><li>Demonstrating a thorough understanding and effective performance of customer service policies and procedures</li><li>Processing a high volume of customer orders and change notices in an accurate and timely manner</li><li>Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties</li><li>Answering all incoming phone calls and routes the call accordingly</li><li>All other duties as assigned</li></ul><br /><p></p><p><b>Minimum Qualifications</b></p><ul><li>High school diploma or equivalent; Bachelor's Degree a plus</li><li>3-5+ years' experience with heavy data entry in customer service maintaining dedicated clients</li><li>Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook</li><li>Experience with ERP or CRM</li><li>Experience with help desk software (ZenDesk or other similar applications)</li><li>Organized and time management skills</li><li>High attention to quality of work</li><li>High workload volume experience</li><li>Impeccable follow up skills</li><li>Excellent verbal and written communication skills</li></ul></div></div>","company":{"companyType":"Private/Established","name":"Green Roads","logoUrl":"/logos/green-roads-eadfd3ae1f2bf87e65e0892706bd122b.jpeg"},"location":{"country":"United States","address":"Deerfield Beach, FL","city":"Deerfield Beach","stateProvince":"FL"},"frontendLink":"/job-posting/green-roads/customer-service-representative-cannabis-industry/c62a00396f63e67a2cc1e605564e58ed","title":"Customer Service Representative - Cannabis Industry","category":"Medical & Healthcare","hash":"c62a00396f63e67a2cc1e605564e58ed","postingUrl":"https://www.indeed.com/job/customer-service-representative-cannabis-industry-f0c085ad2574d879"},{"salaries":[{"salaryStart":"$19k","salaryEnd":"$39k","currency":"US","source":"ZipRecruiter","position":"Customer Care Associate","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Care-Associate-Salary-in-Pensacola,FL"},{"salaryStart":"$23k","salaryEnd":"$39k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/pensacola-customer-service-representative-salary-SRCH_IL.0,9_IC1154318_KO10,41.htm"},{"salaryStart":"$13","salaryEnd":"$18","currency":"US","source":"PayScale","position":"Member Service Representative","type":"per hour","url":"https://www.payscale.com/research/US/Job=Member_Service_Representative/Hourly_Rate/9e49e5a0/Pensacola-FL-Customer-Service"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"8 days ago","description":"<div><p>• Greet and Check-in customers as they enter</p><p>• Verification of customer ID and cannabis card status</p><p>• Discuss and make appropriate product recommendations to customers based on their physician's recommendation</p><p>• Access and properly utilize the state's Medical Marijuana Use Registry (MMUR) in dispensing product to customers</p><p>• Dispense medication and collect payment via POS register (cash, debit, etc)</p><p>• Maintain strict controls on product, cash, and patient data at all times</p><p>• Stay current with latest industry and product knowledge</p><p>• Support all marketing and sales efforts of the company to ensure sales goals are met</p><p>• Perform other regular duties related to maintaining a safe and clean retail store environment as needed</p><p><b>Qualifications</b></p><p>• Minimum 3-5 years of prior Retail Sales, Retail Pharmacy, Nurse (RN/LPN), CNA, PA or other medical/health services-related experience involving direct customer/client interaction</p><p>• High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</p><p>Job Benefits</p><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Pensacola, FL, USA","city":"Pensacola","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate-pensacola/fb571228fb859a928037f93574c24622","title":"Customer Service Associate - Pensacola","category":"Agriculture & Farming","hash":"fb571228fb859a928037f93574c24622","postingUrl":"https://www.linkedin.com/jobs/view/customer-service-associate-pensacola-at-vidacann-2748966199","salary":"$19k - $39k"},{"salaries":[{"salaryStart":"$20k","salaryEnd":"$43k","currency":"US","source":"ZipRecruiter","position":"Customer Service Associate","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Associate-Salary-in-West-Palm-Beach,FL"},{"salaryStart":"$23k","salaryEnd":"$41k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/west-palm-beach-customer-service-representative-salary-SRCH_IL.0,15_IC1154182_KO16,47.htm"},{"salaryStart":"$27k","salaryEnd":"$43k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/west-palm-beach-fl"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"8 days ago","description":"<div><p>• Greet and Check-in customers as they enter</p><p>• Verification of customer ID and cannabis card status</p><p>• Discuss and make appropriate product recommendations to customers based on their physician's recommendation</p><p>• Access and properly utilize the state's Medical Marijuana Use Registry (MMUR) in dispensing product to customers</p><p>• Dispense medication and collect payment via POS register (cash, debit, etc)</p><p>• Maintain strict controls on product, cash, and patient data at all times</p><p>• Stay current with latest industry and product knowledge</p><p>• Support all marketing and sales efforts of the company to ensure sales goals are met</p><p>• Perform other regular duties related to maintaining a safe and clean retail store environment as needed</p><p>qualifications</p><p>• Minimum 3-5 years of prior Pharmacy, Nurse (RN/LPN), CNA, PA or other medical/health services-related experience involving direct patient/customer interaction, which may include specialty retail, hospital, clinic, pharmacy experience.</p><p>• High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"West Palm Beach, FL, USA","city":"West Palm Beach","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate-west-palm-beach/441efa4993f5daa04cd72c6af2282b23","title":"Customer Service Associate- West Palm Beach","category":"Agriculture & Farming","hash":"441efa4993f5daa04cd72c6af2282b23","postingUrl":"https://lensa.com/customer-service-associate-west-palm-beach-jobs/west-palm-beach/jd/96742490130914b8a311889d6ead0c27","salary":"$20k - $43k"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p><b>Summary</b></p><p>The Key Lead Retail Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates through supporting managerial staff selecting appropriate marijuana products for patrons. The Key Lead Retail Associate will support Management by opening and closing the store, counting drawers, unregulated and regulated product allocation and over sight of the productivity of the sales floor. The Key Lead Retail Associate assures product quality, customer satisfaction, employee morale, and also processes returned merchandise while conducting day-to-day operations within the facility.</p><p><b>Essential Duties and Responsibilities</b></p><ul><li>Maintain a friendly, courteous, and compassionate demeanor at all times</li><li>Adhere to company mission statement and core values, while maintaining high ethical standards and professionalism</li><li>Provide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessary</li><li>Provide tour of dispensary sales floor, making product recommendations to patrons</li><li>Responsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced products</li><li>Maintain knowledge of all products and accessories for sale in the dispensary</li><li>Utilize well-versed knowledge of cannabinoids and how they affect the body</li><li>Retain thorough and comprehensive knowledge of company policy, discounts, coupons and promotions</li><li>Promote benefits of membership to medical patients and inform retail patrons of current sales and promotions</li><li>Understand potency, contaminant and homogeneity testing; able to explain testing benefits to patron</li><li>Preserve The Green Solution exchange policy, manufacturer warranties, and how to facilitate guest merchandise returns to Management</li><li>Maintains knowledge of all strains of cannabis, edibles, concentrates, pre-rolls and accessories for sale in the dispensary</li><li>Monitor and enter patron orders into POS system</li><li>Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, TGS policy and procedure, MED regulations, HIPPA compliance, CDPHE rules, all functions of operations, and acts as a resource for all onsite staff members</li><li>Resolve any POS issue a patron or Retail Associate may have at the register</li><li>Abide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standards</li><li>Ensure compliance, security and health standards are met at all times</li><li>Maintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restrooms</li><li>Update online menus and information daily through MotaWorks, per Management instruction</li><li>Answer phone with scripted greeting, provides customer service, and accepts TGS Express or Call-Ahead orders</li><li>Verify accuracy of orders placed by patrons.</li><li>Verify correct use of MED-required packaging and labeling, according to The Green Solution policy, at the time of sale</li><li>Operate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactions</li><li>Ensure appropriate change is available for each register (Verify Policy with Tracey or Lou)</li><li>Accurately process transactions and ensure all patrons are issued a receipt</li><li>Protect TGS assets by using UV scanner and counterfeit detector pens to prevent the acceptance of counterfeit bills</li><li>Confirm guest experience was satisfactory and all needs were met during their visit; taking any corrective action necessary,prior to conclusion of the guest experience, to guarantee their satisfaction</li><li>Adhere to The Green Solution security protocol and promotes safety for self, patron and coworkers</li><li>Responsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met by</li><li>designated timelines</li><li>Assign day-to-day tasks to Retail Associates on the sales floor and in production areas, and oversee performance quality;</li><li>Report Retail Associate performance quality and concerns to Manager(s) on Duty</li><li>Monitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floor</li><li>Properly communicates concerns of patrons or employees to Management</li><li>Communicate inventory concerns and identifies out-of-stock products and relays that information to the Lead CSR Support and Management, if needed</li><li>Maintain facility, by ensuring cash registers, barcode readers, and all other equipment in good, working order</li><li>All other job duties as assigned</li></ul><p><b>Qualifications</b></p><p><i>Education</i></p><ul><li>High School diploma or General Education Development (GED) required</li><li>College degree in any field of study preferred; Priority given to candidates with experience or study emphasis in biology,medicine, horticulture, agriculture, business, management or hospitality</li></ul><p><i>Training</i></p><ul><li>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division</li><li>(MED); Colorado Department of Public Health and Environment (CDPHE), and Health Insurance Portability and Accountability Act (HIPAA), and TGS Management</li></ul><p><b>Required Skills &amp; Experience</b></p><ul><li>Excellent computer, mathematical, language, and reasoning skills</li><li>Bilingual skills a plus</li><li>Management and leadership experience</li><li>Customer service experience</li></ul><p><b>Preferred Skills &amp; Experience</b></p><ul><li>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements</li><li>Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities</li><li>Retail, operations and/or sales experience a plus; Experience working or volunteering in a library beneficial</li><li>Minimum of one-year call center, retail, sales, hospitality, customer service or banking-industry experience</li><li>High-level critical thinking, attention to detail, mathematical, language and reasoning skills</li><li>Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling</li><li>Type 50+ WPM; Bilingual skills a plus</li></ul><p><b>Other Requirements</b></p><p><i>Physical Requirements</i></p><ul><li>Must be able to individually lift up to 25 lbs.</li><li>Must be able to work in an indoor environment with known allergens</li><li>Must be able to sit, stand, stoop, crouch, reach, and lift for long periods of time</li></ul><p>**Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions**</p><p><i>Work Requirements</i></p><ul><li>Must be able to work in a retail environment with moderate to loud noise level</li><li>Must be able to work off-site in retail facility with moderate to loud noise level and changing working conditions;</li><li>May require use of safety equipment or personal protective equipment, as needed</li><li>May be requested to work overtime as business demands required</li><li>Must be able to acquire MED Key badge prior to beginning employment</li></ul><p><b>Travel Requirements</b></p><ul><li>Occasionally requires local travel, as needed</li></ul><p>**TGS Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</p><p>Job Type: Full-time</p><p>Pay: $16.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Commission pay</li><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>License/Certification:</p><ul><li>MED Badge (Required)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"The Green Solution","logoUrl":"/logos/the-green-solution-df027aa9d979401f3be1a2a2fadd67ca.png"},"location":{"country":"United States","address":"Aurora, CO 80014","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/the-green-solution/peoria-key-lead-retail-associate/d98c33f6cac5d1a45a26759c7b7b4dd9","title":"(Peoria) Key Lead Retail Associate","category":"Medical & Healthcare","hash":"d98c33f6cac5d1a45a26759c7b7b4dd9","postingUrl":"https://www.indeed.com/job/peoria-key-lead-retail-associate-a58bfd3261b8ddfe"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p><b>The Green Solution is a recreational cannabis company based in Denver, CO. It was acquired by Columbia Care this year and hires many teams across cultivation, manufacturing, retail, logistics, and corporate departments. We are interviewing Retail Key Lead candidates for the following street locations:</b></p><p>• Colfax Avenue (Aurora)</p><p>• Kentucky Avenue (Glendale)</p><p>• S Federal Boulevard (Sheridan)</p><p>• Grape Street (Denver)</p><p>• Water Street (Silver Plume)</p><p>• Highway 6 &amp; 24 (Glenwood Springs)</p><p>• Mill Street (Aspen)</p><p><b>Summary</b></p><p>The Key Lead Retail Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates through supporting managerial staff selecting appropriate marijuana products for patrons. The Key Lead Retail Associate will support Management by opening and closing the store, counting drawers, unregulated and regulated product allocation and over sight of the productivity of the sales floor. The Key Lead Retail Associate assures product quality customer satisfaction, employee morale, and also processes returned merchandise while conducting day-to-day operations within the facility.</p><p><b>Essential Duties and Responsibilities</b></p><p>• Maintain a friendly, courteous, and compassionate demeanor at all times</p><p>• Adhere to company mission statement and core values, while maintaining high ethical standards and professionalism</p><p>• Provide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessary</p><p>• Provide tour of dispensary sales floor, making product recommendations to patrons</p><p>• Responsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced products</p><p>• Maintain knowledge of all products and accessories for sale in the dispensary</p><p>• Utilize well-versed knowledge of cannabinoids and how they affect the body</p><p>• Retain thorough and comprehensive knowledge of company policy, discounts, coupons and promotions</p><p>• Promote benefits of membership to medical patients and inform retail patrons of current sales and promotions</p><p>• Understand potency, contaminant and homogeneity testing; able to explain testing benefits to patron</p><p>• Preserve The Green Solution exchange policy, manufacturer warranties, and how to facilitate guest merchandise returns to Management</p><p>• Maintains knowledge of all strains of cannabis, edibles, concentrates, pre-rolls and accessories for sale in the dispensary</p><p>• Monitor and enter patron orders into POS system</p><p>• Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, TGS policy and procedure, MED regulations, HIPPA compliance, CDPHE rules, all functions of operations, and acts as a resource for all onsite staff members</p><p>• Resolve any POS issue a patron or Retail Associate may have at the register</p><p>• Abide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standards</p><p>• Ensure compliance, security and health standards are met at all times</p><p>• Maintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restrooms</p><p>• Update online menus and information daily through MotaWorks, per Management instruction</p><p>• Answer phone with scripted greeting, provides customer service, and accepts TGS Express or Call-Ahead orders</p><p>• Verify accuracy of orders placed by patrons.</p><p>• Verify correct use of MED-required packaging and labeling, according to The Green Solution policy, at the time of sale</p><p>• Operate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactions</p><p>• Ensure appropriate change is available for each register (Verify Policy with Tracey or Lou)</p><p>• Accurately process transactions and ensure all patrons are issued a receipt</p><p>• Protect TGS assets by using UV scanner and counterfeit detector pens to prevent the acceptance of counterfeit bills</p><p>• Confirm guest experience was satisfactory and all needs were met during their visit; taking any corrective action necessary,prior to conclusion of the guest experience, to guarantee their satisfaction</p><p>• Adhere to The Green Solution security protocol and promotes safety for self, patron and coworkers</p><p>• Responsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met by</p><p>• designated timelines</p><p>• Assign day-to-day tasks to Retail Associates on the sales floor and in production areas, and oversee performance quality;</p><p>• Report Retail Associate performance quality and concerns to Manager(s) on Duty</p><p>• Monitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floor</p><p>• Properly communicates concerns of patrons or employees to Management</p><p>• Communicate inventory concerns and identifies out-of-stock products and relays that information to the Lead CSR Support and Management, if needed</p><p>• Maintain facility, by ensuring cash registers, barcode readers, and all other equipment in good, working order</p><p>• All other job duties as assigned</p><p><b>Qualifications</b></p><p><b>Education</b></p><p>• High School diploma or General Education Development (GED) required</p><p>• College degree in any field of study preferred; Priority given to candidates with experience or study emphasis in biology,medicine, horticulture, agriculture, business, management or hospitality</p><p>Training</p><p>• Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division</p><p>• (MED); Colorado Department of Public Health and Environment (CDPHE), and Health Insurance Portability and Accountability Act (HIPAA), and TGS Management</p><p>Required Skills &amp; Experience</p><p>• Excellent computer, mathematical, language, and reasoning skills</p><p>• Bilingual skills a plus</p><p>• Management and leadership experience</p><p>• Customer service experience</p><p>Preferred Skills &amp; Experience</p><p>• Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements</p><p>• Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities</p><p>• Retail, operations and/or sales experience a plus; Experience working or volunteering in a library beneficial</p><p>• Minimum of one-year call center, retail, sales, hospitality, customer service or banking-industry experience</p><p>• High-level critical thinking, attention to detail, mathematical, language and reasoning skills</p><p>• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling</p><p>• Type 50+ WPM; Bilingual skills a plus</p><p>Other Requirements</p><p><b>Physical Requirements</b></p><p>• Must be able to individually lift up to 25 lbs.</p><p>• Must be able to work in an indoor environment with known allergens</p><p>• Must be able to sit, stand, stoop, crouch, reach, and lift for long periods of time</p><p>Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions</p><p>Work Requirements</p><p>• Must be able to work in a retail environment with moderate to loud noise level</p><p>• Must be able to work off-site in retail facility with moderate to loud noise level and changing working conditions;</p><p>• May require use of safety equipment or personal protective equipment, as needed</p><p>• May be requested to work overtime as business demands required</p><p>• Must be able to acquire MED Key badge prior to beginning employment</p><p>Travel Requirements</p><p>• Occasionally requires local travel, as needed</p><p>TGS Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics</p><p>Job Type: Full-time</p><p>Pay: $16 - 17/hour depending on location and experience</p><p>#INDHP</p></div>","company":{"website":"col-care.com","companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Denver, CO, USA","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/columbia-care/tgs-retail-key-lead-a-columbia-care-company-denver-co/f90818d737ce71bb82eee12fa6f25e17","title":"TGS Retail Key Lead (A Columbia Care Company)-Denver, CO","category":"Medical & Healthcare","hash":"f90818d737ce71bb82eee12fa6f25e17","postingUrl":"https://www.recruit.net/job/retail-jobs/4BDACA4C02031719"},{"salaries":[{"salaryStart":"$26k","salaryEnd":"$31k","currency":"US","source":"Monster","position":"Key Holder","type":"per year","url":"https://www.monster.com/salary/q-key-holder-l-colorado"},{"salaryStart":"$11","salaryEnd":"$12","currency":"US","source":"Glassdoor","position":"Sales Associate At Crocs","type":"per hour","url":"https://www.glassdoor.ca/Hourly-Pay/Crocs-Sales-Associate-At-Crocs-Boulder-Hourly-Pay-EJI_IE39730.0,5_KO6,30_IL.31,38_IM110.htm"},{"salaryStart":"$40k","salaryEnd":"$100k","currency":"US","source":"Built In Colorado","position":"Marketing Associate","type":"per year","url":"https://www.builtincolorado.com/salaries/marketing/marketing-associate/colorado"}],"employmentType":"Full-time","function":["Retail"],"postedOn":"6 days ago","description":"<div><p>Position: Columbia Care: Key Lead Retail Associate (Silver Plume)</p><p>Location: Silver Plume</p><p><b>Summary</b></p><p>The Key Lead Retail Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates through supporting managerial staff selecting appropriate marijuana products for patrons. The Key Lead Retail Associate will support Management by opening and closing the store, counting drawers, unregulated and regulated product allocation and over sight of the productivity of the sales floor. The Key Lead Retail Associate assures product quality, customer satisfaction, employee morale, and also processes returned merchandise while conducting day-to-day operations within the facility.</p><p>Essential</p><p>Duties and</p><p><b>Responsibilities</b></p><p>Maintain a friendly, courteous, and compassionate demeanor at all times</p><p>Adhere to company mission statement and core values, while maintaining high ethical standards and professionalism</p><p>Provide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessary</p><p>Provide tour of dispensary sales floor, making product recommendations to patrons</p><p>Responsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced products</p><p>Maintain knowledge of all products and accessories for sale in the dispensary</p><p>Utilize well-versed knowledge of cannabinoids and how they affect the body</p><p>Retain thorough and comprehensive knowledge of company policy, discounts, coupons and promotions</p><p>Promote benefits of membership to medical patients and inform retail patrons of current sales and promotions</p><p>Understand potency, contaminant and homogeneity testing; able to explain testingbenefits to patron</p><p>Preserve The Green Solution exchange policy, manufacturer warranties, and how to facilitate guest merchandise returns to Management</p><p>Maintains knowledge of all strains of cannabis, edibles, concentrates, pre-rolls and accessories for sale in the dispensary</p><p>Monitor and enter patron orders into POS system</p><p>Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, TGS policy and procedure, MED regulations, HIPPA compliance, CDPHE rules, all functions of operations, and acts as a resource for all onsite staff members</p><p>Resolve any POS issue a patron or Retail Associate may have at the register</p><p>Abide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standards</p><p>Ensure compliance, security and health standards are met at all times</p><p>Maintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restrooms</p><p>Update online menus and information daily through MotaWorks, per Management instruction</p><p>Answer phone with scripted greeting, provides customer service, and accepts TGS Express or Call-Ahead orders</p><p>Verify accuracy of orders placed by patrons.</p><p>Verify correct use of MED-required packaging and labeling, according to The Green Solution policy, at the time of sale</p><p>Operate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactions</p><p>Ensure appropriate change is available for each register (Verify Policy with Tracey or Lou)</p><p>Accurately process transactions and ensure all patrons are issued a receipt</p><p>Protect TGS assets by using UV scanner and counterfeit detector pens to prevent the acceptance of counterfeit bills</p><p>Confirm guest experience was satisfactory and all needs were met during their visit; taking any corrective action necessary,prior to conclusion of the guest experience, to guarantee their satisfaction</p><p>Adhere to The Green Solution security protocol and promotes safety for self, patron and coworkers</p><p>Responsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met bydesignated timelines</p><p>Assign day-to-day tasks to Retail Associates on the sales floor and in production areas, and oversee performance quality;</p><p>Report Retail Associate performance quality and concerns to Manager(s) on DutyMonitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floor</p><p>Properly communicates concerns of patrons or employees to Management</p><p>Communicate inventory concerns and identifies out-of-stock products and relays that information to the Lead CSR Support and Management, if needed</p><p>Maintain facility, by ensuring cash registers, barcode readers, and all other equipment in good, working order</p><p>All other job duties as assigned</p><p><b>Qualifications</b></p><p>Education High School diploma or General</p><p>Education Development (GED) required</p><p>College degree in any field of study preferred;</p><p>Priority given to candidates with experience or study emphasis in biology,medicine, horticulture, agriculture, business, management or hospitality</p><p>Training</p><p>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division(MED);</p><p>Colorado Department of Public Health and Environment (CDPHE), and Health Insurance Portability and Accountability Act (HIPAA), and TGS Management</p><p>Required Skills &amp; Experience</p><p>Excellent computer, mathematical, language, and reasoning skills</p><p>Bilingual skills a plus</p><p>Management and leadership experience</p><p>Customer service experience</p><p>Preferred Skills &amp; Experience</p><p>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements</p><p>Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities</p><p>Retail, operations and/or sales experience a plus;</p><p>Experience working or volunteering in a library beneficial</p><p>Minimum of one-year call center, retail, sales, hospitality, customer service or banking-industry experience</p><p>High-level critical thinking, attention to detail, mathematical, language and reasoning skills</p><p>Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling</p><p>Bilingual skills a plus</p><p>Other</p><p><b>Requirements</b></p><p><b>Physical Requirements</b></p><p>Must be able to individually lift up to 25 lbs.</p><p>Must be able to work in an indoor environment with known allergens</p><p>Must be able to sit, stand, stoop, crouch, reach, and lift for long periods of time</p><p>• * Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions</p><p>• * Work</p><p><b>Requirements</b></p><p>Must be able to work in a retail environment with moderate to loud noise level</p><p>Must be able to work off-site in retail facility with moderate to loud noise level and changing working conditions;</p><p>May require useof safety equipment or personal protective equipment, as needed</p><p>May be requested to work overtime as business demands required</p><p>Must be able to acquire MED badge prior to beginning employment</p><p><b>Travel</b></p><p><b>Requirements</b></p><p>Occasionally requires local travel, as needed</p><p>• * TGS Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics</p><p>• * Job Type: Full-time</p><p>Pay: $17.00 per hour#INDHP</p></div>","company":{"companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Silver Plume, CO, USA","city":"Silver Plume","stateProvince":"CO"},"frontendLink":"/job-posting/columbia-care/key-lead-retail-associate/8cb714b4fe51a145b25a4a2c8defabbc","title":"Key Lead Retail Associate","category":"Medical & Healthcare","hash":"8cb714b4fe51a145b25a4a2c8defabbc","postingUrl":"https://www.learn4good.com/jobs/colorado/retail/645203196/e/","salary":"$26k - $31k"},{"salaries":[],"employmentType":"Full-time","function":["Retail"],"postedOn":"9 days ago","description":"<div><p>Welcome to Boondom - where we take care of our own! Boondom is a cannabis retail concept headquartered in Windsor Ontario and we are continuing our expansion in the area. Our core purpose at Boondom is</p><p>to create opportunity for all within our community</p><p>. This is a lofty goal and we are looking for the right team that will help us reach it!</p><p>Company</p><p>At Boondom, our vision is to be</p><p>the store that everyone wants next door.</p><p>Right now, the stigma of the legacy market is still prevalent. Our goal is to be so welcoming, so customer focused, have a store experience so familiar, that everyone wants us next door.</p><p><b>In order to achieve this, we need folks who believe in our core values:</b></p><p>Embrace @*&amp;%ing-up</p><p>The cannabis industry is new for everyone. We will all make mistakes; learn from them and help one another be better.</p><p>Give it your all</p><p>In smaller Ontario towns, many of us grew up in farming families where everyone was committed to the lifestyle. We learned to embrace our work, work hard own our part of it and enjoy the rewards.</p><p>Build the Boonie Union</p><p>Our customers will show us the way. Each time someone visits the store, it’s an opportunity to learn more about the cannabis consumer. We will obsess over understanding why they walked into our store, why they bought the product they did and how we can serve them better the next time.</p><p>Shovel grandma's driveway</p><p>Be trustworthy and kind to customers and colleagues. Customers may not always feel comfortable. It is our job to help them trust that they can share their needs and to be kind to them with how we guide their experience. Same goes with our work relationships. By building close ties with our colleagues and treating them with kindness, we will keep the team tight.</p><p>Embrace the mohawk</p><p>Cannabis users come in all forms. We accept whoever comes in the store. We accept employees, partners and customers for who they are and embrace their differences.</p><p>Position Overview</p><p>As you can tell, we do things a little different around here and that is the point! We want retail staff who will live and breathe our values every day. We are hiring full time customer service staff. These staff will be our ride or die. You will be the face of the store to our customer, so to us, you are the most important hire we make.</p><p><b>Responsibilities:</b></p><p>• Help guide customers through their cannabis journey using our values as your guiding principles</p><p>• Process sales</p><p>• Open/close the store as required</p><p>• Attend training events to help build your cannabis knowledge to better serve our customers</p><p>• Attend weekly customer feedback sessions - where we learn from our staff to better understand our customer</p><p>• Clean the store as part of opening and closing duties</p><p>• Periodically meet with management and fellow staff to help build camaraderie (this may or may not be over beer).</p><p>Skills Required</p><p>• 2+ years experience in a customer service retail role (no cannabis retail or personal experience needed)</p><p>• Cansell Basic Certification required (if you don't have it now, no sweat, but must be completed prior to hire)</p><p>• A connection to our purpose, mission and values</p><p>• A genuine interest in the cannabis industry and desire to learn its quirks</p><p>• An outgoing, fun, kind personality</p><p>• A need for continuous improvement and thriving in times of change</p><p>If this sounds like you and you are interested in growing with a local company, please apply with your resume below.</p><p><b>Compensation</b></p><p>$37,500.00</p></div>","company":{"companyType":"Private/Startup","name":"Boondom","logoUrl":"/logos/boondom-86f49702532becf418fdff423ef2839e.jpeg"},"location":{"country":"Canada","address":"Essex, ON","city":"Essex","stateProvince":"ON"},"frontendLink":"/job-posting/boondom/senior-customer-service-representative/56eb0f63c9b63fcc84f22eba5f4fad41","title":"Senior Customer Service Representative","category":"Retail","hash":"56eb0f63c9b63fcc84f22eba5f4fad41","postingUrl":"https://www.eluta.ca/spl/senior-customer-service-representative-96ea866dbee153f64ea6ed6c1a8cf980"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"3 days ago","description":"<div><p><b>About Us: </b><br />Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.<br /><b>Our Values: </b><br /><b>People-Centric</b><br />Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.<br /><b>Quality</b><br />We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.<br /><b>Communication</b><br />By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.<br /><b>Accountability</b><br />We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the \"we\" in our efforts and removing the \"they\".<br /><b>Growth</b><br />We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.<br /><b>What We Offer: </b></p><ul><li>Employee Discount – enjoy 40% off in-store products</li><li>Exclusive access to Urbn Learning Center and monthly vendor training</li><li>Medical</li><li>Dental</li><li>Vision</li><li>Group Life Insurance</li><li>Voluntary (Life, Accident, Illness)</li><li>Employee Assistance Program (EAP)</li></ul><p>Urbn Leaf, the new standard in cannabis dispensaries, is looking for a <b>Shift Lead</b> to join our team at our existing location in <b>La Mesa, CA. </b>If you're friendly, love to lead and develop teams, and are knowledgeable about all things cannabis - we are looking for you!<br /><b>Job Title: </b>Dispensary Shift Lead<br /><b>Reports to: </b>General Manager and Assistant Managers<br /><b>Position Summary: </b><br />Our Shift Leads are responsible for the day to day operations and performance of the retail staff. Most time will be spent on maintaining the presentation of the store and team, and ensuring guests receive high quality service while upholding the Urbn Leaf brand standards and expectations. Shift Leads help to run the store during hours of operation under the direction of the Assistant Manager and General Manager.<br /><b>Duties and Responsibilities: </b><br />Responsibilities include, but are not limited to:</p><ul><li>Oversee dispensary team including but not limited to: reception, budtenders, budbacks, security, etc.</li><li>Ensure time is effectively spent overseeing team and guest experience.</li><li>Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)</li><li>Ensure all staff is on time, well-groomed and in clean uniforms</li><li>Handle all returns, exchanges and employee purchases</li><li>Ensure that Inventory Controller is notified of all returns so this may be communicated to the vendor and product replaced or credit given</li><li>Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning</li><li>Meet with management team to ensure proper follow-up on all action items and address any personnel issues</li><li>Report all relevant operational information to General Manager</li><li>Handle customer issues and concerns in a professional and effective manner</li><li>Partner with Human Resources to ensure the venue is compliant with all pertinent employee rules and regulations</li><li>Execute marketing efforts as directed by the Marketing team</li><li>Ensure proper ambiance and cleanliness within venue at all times</li><li>Ensure that the Urbn Leaf brand is always properly represented</li><li>Train and develop employees from within</li><li>Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale</li><li>Read industry publications to keep up-to-date on trends</li><li>Assist in creating and implementing policies and procedures that will enhance customer service</li><li>Enforce all policies and procedures of venue and the company</li><li>Manage floor to ensure staff is on task at all times</li><li>Perform any other duties and projects assigned by Senior Management</li></ul><p><b>Qualifications: </b></p><ul><li>Minimum 1 year of dispensary or retail management experience</li><li>Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.</li><li>Must be comfortable learning new skills</li><li>Must have a hands-on, proactive management style</li></ul><p><b>Skills and Attitudes: </b><br />Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.</p><ul><li>Must have ability to:</li></ul><ul><li>Perform all job functions with attention to detail, speed and accuracy</li><li>Prioritize and organize</li><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li><li>Lead by example and ensure that your team executes the game plan laid out for them</li><li>Understand guest service needs</li><li>Work cohesively as a team with co-workers</li><li>Direct staff performance and follow up with corrective action as needed</li></ul><p><b>Education: </b><br />Must have one or more of the following:</p><ul><li>High School diploma or equivalent</li></ul><p><b>Certificates, Licenses, and Registrations: </b></p><ul><li>Valid CA identification/proof of residence</li><li>Be 21 years old or older</li></ul><p><b>Physical Requirements: </b></p><ul><li>Must be able to stand/walk for up to 6 hours at a time</li><li>Must be able to sit for up to 8 hours at a time</li><li>Must be able to lift at least 50 pounds safely and properly</li><li>Ability to work in a stressful, fast-paced environment</li><li>Must be able to work days, nights, holidays and weekends</li></ul><p><b>Environmental Conditions</b></p><ul><li>Occasionally small and/or enclosed spaces.</li></ul><p><b>Equal Employment Opportunity Policy</b></p><p>Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected]</p><p>Job Type: Full-time</p><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Private/Established","name":"Urbn Leaf","logoUrl":"/logos/urbn-leaf-aac608ef8f930f6e8dcfcc7c9137ab91.png"},"location":{"country":"United States","address":"La Mesa, CA","city":"La Mesa","stateProvince":"CA"},"frontendLink":"/job-posting/urbn-leaf/shift-lead/bcba91ff4b4b75c36ee6a180eeddff35","title":"Shift Lead","category":"Retail","hash":"bcba91ff4b4b75c36ee6a180eeddff35","postingUrl":"https://www.indeed.com/job/shift-lead-f53bfd242d52cede"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"16 days ago","description":"<div><p>Description</p><p>WSLCB Vision</p><p>Safe communities for Washington State</p><p>Mission</p><p>Promote public safety and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws.</p><p>Per Governor Inslee’s Proclamation 21-14 (Download PDF reader), state employees must be fully vaccinated no later than October 18, 2021. Your vaccine status will be verified at New Employee Orientation. Please reach out to the HR Office at 360-664-1783 or [email protected] if you need information on medical or religious accommodation.</p><p>To further ensure public safety and in conjunction with our Governor's proclamation of stay home, stay healthy and current guidelines related to COVID-19, interviews at this time will be conducted by video or phone conference as part of our recruitment process.</p><p>This recruitment is open to current WSLCB employees only.</p><p>Who we are</p><p>The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration and enforcement of liquor, cannabis, tobacco, and vapor laws. At the WSLCB we pride ourselves on creating the \"wow\" factor in everything we do. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We strive to be a great place to work by fostering a safe, open, inclusive and healthy work environment. We want to ensure that our organization is as diverse and inclusive as our great State of Washington.</p><p>We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business initiated process improvement.</p><p><b>Your opportunity at a glance:</b></p><p>The Washington State Liquor and Cannabis Board (WSLCB) is seeking candidates for two positions as a Customer Service Specialist 3 (CSS3) within the Licensing and Regulation Division. Both of these positions are assigned to the Headquarters office located in Olympia.</p><p>These Customer Service Specialist 3 positions support the mission of the WSLCB and Licensing Division’s responsibilities by independently performing various customer service duties using complex problem-solving skills under general supervision. Incumbent will update reports, develop meeting materials for in house meetings, prepare correspondence and track progress of legal files, maintaining manual and electronic recordkeeping/filing systems and data base files, and assists with tasks, as needed, to aid the workload of Division staff. Positions may perform specialized complex word processing tasks in a word processing unit or complex rapid data inquiry and/or entry functions. Accurate, timely, and reliable performance of tasks by the incumbent is critical for the efficiency of the division.</p><p>These positions will train and mentor Customer Service Specialist two's (CSS2) as well as cross trains with other CSS3’s to ensure a wide range of coverage on a number of diverse and complex duties including verifying information and issuing a number of liquor licenses, endorsements, and permits, as well as cannabis endorsements.</p><p>Work assignments and duties are of a complex nature at times. Independent performance of complex assignments requires knowledge and interpretation of a variety of rules, policies, procedures, processes, materials, and equipment for the public. Problems are resolved by choosing from established procedures and/or devising work methods. Guidance is available for new or unusual situations. Deviating from established parameters requires approval. Customer Service 3 staff are expected and encouraged to provide feedback to the agency to improve policies and procedures that impact their work with the public. They provide work direction to lower level staff and may assist in training new and current staff. Work is performed independently after receiving general instructions from a higher level supervisor and often requires initiative and the ability to work in a self-directed mode. These positions consult with peers on multi-dimensional process issues.</p><p>TELEWORK: During the COVID-19 pandemic, this position’s work is conducted primarily through telework (mobile-work) and may be located anywhere within the State of Washington. However, when approved to return to the office, employees will work with their supervisor to identify an appropriate work schedule and balance including telework for reporting to their assigned official duty station for work activities. The ability to report to the duty station is required when business or operational needs are dependent on onsite work activities.</p><p><b>WSLCB provides a modern work environment and excellent benefits including:</b></p><p>• Training and career development programs</p><p>• Tuition reimbursement</p><p>• Flexible work schedules</p><p>• Telecommuting opportunities</p><p>• Generous wellness program</p><p>• Onsite exercise facility</p><p>• Active and engaging diversity program</p><p>• Infant at Work program.</p><p>• Organization's commitment to your personal health and well-being.</p><p>• Work/life balance.</p><p>• Free parking</p><p>• A comprehensive benefits package.</p><p>Duties</p><p>As the Customer Service Specialist 3, you will work directly with all agency personnel and divisions as the first contact customers encounter when entering the agency at the main reception desk or over the telephone. These incumbents work to direct internal and external stakeholders to the appropriate locations as well being the gatekeepers for all who come to the agency and enter the secured WSLCB areas.</p><p><b>Duties include:</b></p><p>• Answering phone and email questions from the public about complex questions related to retail and non-retail, cannabis, vapor and tobacco licenses.</p><p>• Process incoming applications.</p><p>• Processes refunds and works with Department of Revenue/Business Licensing Services on NSF transactions.</p><p>• Works with Business Licensing Services at Department of Revenue and local jurisdictions (cities and county officials) to ensure that information shared across agencies is accurate.</p><p>• Works with the Department of Health when issuing medical cannabis endorsements to make sure that requirements from both agencies are met prior to issuing the endorsement.</p><p>• Independently works directly with liquor licensees to review and approve physical changes and license type changes to already approved locations.</p><p>• Training and mentoring CSS2's and OA3's interested in promotional opportunities and cross training with and other CSS3's.</p><p>• Work with unit and division leadership to improve practices.</p><p>• Other duties as assigned.</p><p><b>Qualifications</b></p><p><b>Required Qualifications:</b></p><p>Associate's degree AND three years of experience providing assistance to clients/customers regarding inquiries, complaints or problems.</p><p><b>OR</b></p><p>A Bachelor's degree AND one year of experience providing assistance to clients/customers regarding inquiries, complaints or problems.</p><p><b>OR</b></p><p>Equivalent experience providing assistance to clients/customers regarding inquiries, complaints or problems.</p><p><b>Supplemental Information</b></p><p><b>HOW TO APPLY</b></p><p>PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.</p><p><b>IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:</b></p><p>• Completed on-line application which includes current phone numbers and valid email addresses. You can create and application profile on www.careers.wa.gov by clicking on the \"Apply Now\" button on top of this page.</p><p>• Letter of interest, describing how you meet the specific qualifications for the position</p><p>• Resume, detailing experience and education as it relates to the position</p><p>• Three professional references to include a current or recent supervisor with current contact numbers and email addresses.</p><p>• *A resume will not substitute for completing the \"work experience\" section of the application.</p><p>The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.</p><p>Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.</p><p>Other</p><p>Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: \"No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.</p><p>RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of marijuana, useable marijuana, or marijuana-infused products, or derive any profit or remuneration from the sale of marijuana, useable marijuana, or marijuana-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.</p><p>The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.</p><p>All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.</p><p>For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] or call (360) 664.1636. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384</p></div>","company":{"website":"lcb.wa.gov","companyType":"Government","name":"State of Washington Liquor and Cannabis Board","logoUrl":"/logos/state-of-washington-liquor-and-cannabis-board-c8a7458a4855f0117bce4ca29c0e91ec.png"},"location":{"country":"United States","address":"Olympia, WA, United States","city":"Olympia","stateProvince":"WA"},"frontendLink":"/job-posting/state-of-washington-liquor-and-cannabis-board/customer-service-specialist-3-olympia-2021-10822/637591bd303f6875d08cd7dea17beece","title":"Customer Service Specialist 3 (Olympia) 2021-10822","category":"Government","hash":"637591bd303f6875d08cd7dea17beece","postingUrl":"https://www.glassdoor.com/job-listing/customer-service-specialist-3-olympia-2021-10822-state-of-washington-liquor-and-cannabis-board-JV_IC1150386_KO0,48_KE49,94.htm?jl=1007333982503"},{"salaries":[{"salaryStart":"$64k","salaryEnd":"$110k","currency":"US","source":"Salary.com","position":"Customer Service Manager","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-manager-salary/pensacola-fl"},{"salaryStart":"$23k","salaryEnd":"$70k","currency":"US","source":"ZipRecruiter","position":"Supervisor Customer Service","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Supervisor-Customer-Service-Salary-in-Pensacola,FL"},{"salaryStart":"$22k","salaryEnd":"$49k","currency":"US","source":"Glassdoor","position":"Customer Service","type":"per year","url":"https://www.glassdoor.com/Salaries/pensacola-customer-service-salary-SRCH_IL.0,9_IM673_KO10,26.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"21 days ago","description":"<div><p><b>Responsibilities</b></p><p>• Greet and Check-in customers as they enter</p><p>• Verification of customer ID and cannabis card status</p><p>• Discuss and make appropriate product recommendations to customers based on their physician's recommendation</p><p>• Access and properly utilize the state's Medical Marijuana Use Registry (MMUR) in dispensing product to customers</p><p>• Dispense medication and collect payment via POS register (cash, debit, etc)</p><p>• Maintain strict controls on product, cash, and patient data at all times</p><p>• Stay current with latest industry and product knowledge</p><p>• Support all marketing and sales efforts of the company to ensure sales goals are met</p><p>• Perform other regular duties related to maintaining a safe and clean retail store environment as needed</p><p><b>Qualifications</b></p><p>• Minimum 3-5 years of prior Retail Sales, Retail Pharmacy, Nurse (RN/LPN), CNA, PA or other medical/health services-related experience involving direct customer/client interaction</p><p>• High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</p><p>Job Benefits</p><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Pensacola, FL, USA","city":"Pensacola","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service/1e501bddd192a4be2a0071701ce5a509","title":"Customer Service","category":"Agriculture & Farming","hash":"1e501bddd192a4be2a0071701ce5a509","postingUrl":"https://www.rapidinterviews.com/job/customer-service-with-vidacann-in-pensacola-apc-2260","salary":"$64k - $110k"},{"function":["Customer Service"],"postedOn":"9 days ago","description":"<div><div><p><b>Our Story</b></p><p>MedMen is North America's leading cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen and The MedMen Foundation at www.medmen.com</p><p><b>Job Summary</b></p><p>The Hospitality Lead is responsible for leading the store teams through personal example that continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.</p><p><b>Job Functions</b></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>Lead by example by exceeding personal sales volume and KPI goals and support Hospitality Associates to do the same</li><li>Development of high customer experience standards, to include a \"show time\" culture and industry leading customer engagement through sales training and product knowledge.</li><li>Execute a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.</li><li>Assist store leaders with executing business initiatives in an effective and efficient manner</li><li>Report out to Co-Manager of Hospitality to identify training and development needs and support of Hospitality Associates.</li><li>Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.</li></ul><p>(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)</p><p><b>Basic Qualifications</b></p><ul><li>Minimum 21 years of age</li><li>Minimum 3 years leadership experience with customer service in retail.</li><li>Demonstrated ability to achieve individual selling goals and metrics.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Associate degree.</li><li>Sales experience.</li><li>Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.</li><li>Dispensary-related experience a plus.</li><li>Must be able to provide exemplary customer service and represent the business with pride.</li><li>Creative, smart, and driven, an innovator who is business minded</li><li>Communication Proficiency</li><li>Confident and acts with the upmost integrity</li><li>Highly flexible with the ability to adapt to different situations</li><li>Personal Effectiveness/Credibility</li><li>Provide exceptional knowledge</li><li>HR Expertise</li><li>Global &amp; Cultural Awareness</li></ul><p><b>Supervisory Responsibility</b><br /><br />This person is directly responsible for leading the Hospitality team.</p><p><b>Working Conditions</b></p><p>This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.</p><p>This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.</p><p><b>Physical Requirements</b><br /><br />While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.</p><p><b>Travel Requirements<br /></b><br /></p><p>This position may require travel.</p><p><b>Other Duties</b><br /><br />Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p><b>Work Authorization/Security Clearance</b></p><p>There is no visa or H-1B sponsorship.</p><p><b>MedMen Is An Equal Opportunity Employer</b></p><p>We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.</p></div></div>","company":{"companyType":"Public/Established","name":"MedMen","logoUrl":"/logos/medmen-3f4aeaf33257852e5c8861186cbe22cc.jpeg"},"location":{"country":"United States","address":"Buffalo, NY","city":"Buffalo","stateProvince":"NY"},"frontendLink":"/job-posting/medmen/hospitality-lead/6ec26fd083c38cb3a414f052c5e85c78","title":"Hospitality Lead","category":"Retail","hash":"6ec26fd083c38cb3a414f052c5e85c78","postingUrl":"https://www.indeed.com/job/hospitality-lead-e82281d4bf6b76b2"},{"salaries":[{"salaryStart":"$12","salaryEnd":"$undefined","currency":"","source":"PayScale","position":"Pharmacy Assistant","type":"per hour (median)","url":"https://www.payscale.com/research/CA/Job=Pharmacy_Assistant/Hourly_Rate/3a15d4e3/Truro-NS-Customer-Service"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"23 days ago","description":"<div><p>Senior Technical Analyst, Delta Distribution Centre, Wholesale ITInformation Systems R21 At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.</p><p>We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The information technology (IT) team is highly customer focused and directly supports four distinct lines of business: retail liquor, wholesale liquor, cannabis, and corporate. These line of business IT teams are supported overall by both a Chief Information Security Officer and a Chief Technical Officer and their respective departments to ensure the organization prioritizes security and innovation. At present the technology team consists of more than 200 full-time employees, and has also adopted a multi-sourcing strategy and leverages external expertise, Cloud SaaS based services and government shared services as appropriate.</p><p><b>The teams integrate, maintain and enhance more than 80 business systems on a hybrid on-premises and cloud infrastructure. These include:</b></p><p>Merchandising and retail store systems that process 40 million plus customer transactions per year.</p><p>Wholesale, distribution and warehouse systems that enable the movement of 17 million plus cases per year.</p><p>Corporate finance systems to service an annual budget of approximately $3 billion and HR and payroll systems to service more than 5000 employees.</p><p>Reporting to the Manager, Service Operations, the Senior Technical Analyst resolves and troubleshoots complex technical problems for both computer hardware, and software. Provides advice on more complex issues with end user technology such as desktop computers, laptops, tablet pc, smart phones and also configures complex management systems for imaging desktops, patching and updating software for both physical and virtual desktops and infrastructure.</p><p>The STA will also provide Tier 1-2 application support and coordinate with various IT LoB systems analyst groups to quickly resolve business impacting issues. Uses ITIL best practices for Incident, Problem, Asset, and Projects. Successful completion of a criminal record check is required. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.</p><p>An eligibility list for permanent or temporary future opportunities may be established. Consider an IM/IT Career with the BC Public Service: .ca/gov/content/careers-myhr/job-seekers/featured-careers/it Position</p><p><b>Requirements:</b></p><p>Education and</p><p><b>Experience:</b></p><p>A diploma or degree in computer science or related discipline with two (2) years of recent related experience</p><p>• Or A combination of education, training and experience may be considered, i.e., four (4) years of recent related experience</p><p>• with formal course work and/or certificates.</p><p><b>• Recent, related experience must have occurred in the last 5 years and must include the following:</b></p><p>Resolving and troubleshooting complex technical problems for both hardware and software.</p><p>Experience with Active Directory (with configuration and security preferred). Experience using end user device management system, such as Systems Centre Configuration Manager (SCCM) and/or Azure Intune, etc. Experience in implementation, design and/or maintenance of Virtual Technologies, such as VMware, Citrix and/or Network, VLAN, vRouters/switches and/or virtual firewall, etc.</p><p>Experience with help desk call tracking and/or IT service management (ITSM) software.</p><p><b>Preference may be given to those candidates with any of the following experience:</b></p><p>Experience with Tier 1/2 Business application support. Experience gathering metrics and/or producing reports.</p><p>Experience with Simple Network Management Protocol (SNMP) and Windows Management Instrumentation (WMI).</p><p>Experience with Data Centre technologies such as Racks, Power Distribution Units, HVAC, UPS systems, etc.</p><p>Experience with establishing and promoting software delivery, software library and asset management processes.</p><p>Experience with virtual private network (VPN) and/or remote desktop configuration service (RDCS). Experience in deployment and/or support of Windows 7/10, Mac OS X in a Windows networking environment. How to Apply &amp; Application</p><p><b>Requirements:</b></p><p>In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position</p><p>Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached</p><p><b>Job Description</b></p><p>.</p><p>A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.</p><p>Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.</p><p>For specific position-related enquiries, please contact at Vicky Hanlon, HR Advisor, Talent &amp; Compensation -.8537.</p><p>Only applications submitted using the BC Public Service Recruitment System will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.</p><p>Hiring.</p><p>Centre.ca before the stated closing time, and they will respond as soon as possible to assist you.</p><p><b>NOTE:</b></p><p>Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition</p></div>","company":{"website":"bcliquorstores.com","companyType":"Government","name":"BC Liquor Stores","logoUrl":"/logos/bc-liquor-stores-0b0a7e4c37734c591e05c3a8aca37857.jpeg"},"location":{"country":"Canada","address":"Truro, NS","city":"Truro","stateProvince":"NS"},"frontendLink":"/job-posting/bc-liquor-stores/overnight-customer-service-representative/be36fc84df3a8020c685f7b061068a42","title":"Overnight Customer Service Representative","category":"Government","hash":"be36fc84df3a8020c685f7b061068a42","postingUrl":"https://www.learn4good.com/jobs/truro/canada/info_technology/605773766/e/","salary":"$12 - $undefined"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"16 days ago","description":"<div><p><b>Job Description</b></p><p><b>Overview:</b></p><p>If you’re looking for a predictable job at a big established company, you can stop reading now. If you’re interested in getting in on the ground floor of a rocket ship with proven entrepreneurs and technologists in the fastest growing industry in the world - Cannabis - keep reading!</p><p><b>About the Company:</b></p><p>Join one of the most interesting companies in all of cannabis to be part of a dynamic and passionate team driving innovation in this emerging market. BLAZE Is a venture backed technology startup that is designing the next-generation of software for licensed cannabis operators serving cultivators, manufacturers, distributors and retailers (dispensary and delivery businesses). In less than 3 years the company has picked up hundreds of customers in multiple states. BLAZE’s best in class ERP (enterprise resource planning) software enables companies of any size to streamline their entire business processes with legal compliance, inventory, customer and supply chain management in one unified platform. Customers can rapidly deploy the BLAZE technology with minimal risk, low cost, and maximum flexibility.</p><p><b>About The Role:</b></p><p>BLAZE is looking for a Tier 1 Tech Support Agent for our software solutions in a rapidly expanding client base. The ideal candidate will possess exceptional problem solving skills, excel at prioritizing workloads, have solid attention to detail, with the ability to work well both as a team and independently.</p><p>The Tier 1 Tech Support Agent is responsible for monitoring and responding to all support channels available to our customers. These include email, ticketing system, and phone support. The position will have a rotating schedule with weekend shifts being a part of the normal rotation. Normal support hours are 6:30 am - 8:30 pm PST. The product of this position is a customer that has successfully had their problem resolved and feels it was done so in a timely manner.</p><p>This role is remote, BUT we are only for candidates in the following states and ideally in the metro areas listed for close proximity to other team members.</p><p>Texas (DFW area) Colorado (Denver and Colorado Springs Arizona (Phoenix) Louisiana (Baton Rouge)</p><p>This is a fantastic opportunity to join a fast growing team and help shape our growth within the ever-evolving cannabis space.</p><p><b>Responsibilities</b></p><p>Work issues from the ticketing system (ZenDesk) in a triage manner, prioritizing according to urgency. Answer real-time requests via phone or chat, creating tickets in our ticket system. Escalate tickets to Tier 2 in a warm hand-off as needed. Learn our data migration process for new customers and perform data migrations as needed. Contribute to the BLAZE customer support knowledge base by authoring educational support articles. Work with the team lead for Appcues in order to identify areas of our applications that most need additional self help. Join the onboarding agents from time to time at customer launches in order to gain first hand knowledge of customer use of product. Educate customers on best practices specific to their business needs Be an active part of Continuous Process Improvement by speaking up when process breakdowns occur and propose possible solutions. Provide requirements to the development team based on customer feedback.</p><p><b>About You:</b></p><p>Proven track record of production Bachelor's degree 2-5 years of experience in software technical support Ability to work from home with full efficacy Quiet place to work with a solid internet connection Excellent communication skills as a remote employee Solid experience in Office productivity suites such as MS Office or Google Docs. Specifically strong experience in spreadsheets. Self-motivated with the ability to work well both independently and within a team. Bonus Points: Cannabis industry experience in cultivation, distribution, or dispensary/delivery Experience in supporting a delivery service or inventory management SAAS solution SAAS startup experience a plus QA or software testing experience Benefits and Perks: Health, Dental, Vision, Life, Disability, 401K Work from home Paid time off (Vacation, Sick, Holidays) Competitive salary A real chance to help shape the growing cannabis industry Work with smart people in a fast-paced environment</p><p>Remote Work with Corporate Offices Located in Newport Beach, CA.</p><p>Powered by JazzHR</p><p>ZhKTAcHg0i</p></div>","company":{"companyType":"Private/Startup","name":"Blaze Solutions Inc.","logoUrl":"/logos/blaze-solutions-inc-c19ff58ec4cd91bb76d8fc8302372e5d.png"},"location":{"country":"United States","address":"Coppell, TX, USA","city":"Coppell","stateProvince":"TX"},"frontendLink":"/job-posting/blaze-solutions-inc/technical-support-agent-tier-1-saas/5af30a629009361b180b1910e326427c","title":"Technical Support Agent - Tier 1 (SaaS)","category":"Real Estate","hash":"5af30a629009361b180b1910e326427c","postingUrl":"https://www.whatjobs.com/jobs/Technical-Support-Agent/Coppell/575470964"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$130k","currency":"US","source":"ZipRecruiter","position":"Customer Success Manager Remote","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Success-Manager-Remote-Salary-in-Irvine,CA"},{"salaryStart":"$50k","salaryEnd":"$130k","currency":"US","source":"Built In LA","position":"Client Success Manager","type":"per year","url":"https://www.builtinla.com/salaries/sales/client-success-manager/orange-county"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"10 days ago","description":"<div><p>Customer Success Representative</p><p><b>Overview</b></p><p>The Customer Success team helps our customers be successful using Weedmaps to grow their business. We are looking for a Customer Success Representative to help scale in new markets while partnering with our customers to achieve their business outcomes, and demonstrate the value of Weedmaps. You will work with their teammates and clients to understand client goals and objectives, increase product adoption and usage, and identify solutions with the use of empathy and critical thinking skills. The right person will have a strong background in delivering solutions to meet client needs and using creativity to help our customers think outside the box.</p><p>The Impact You'll Make</p><p>• Develop and nurture SMB customer accounts and conduct seamless handoff to Large client services</p><p>• Lead the onboarding and discovery phase with SMB customers to understand their business, its pain points, and its goals for using WM Business. Responsible for leading new WM Business clients through the onboarding program maintaining the consultative discovery process by understanding how the business currently operates and its pain points; enter detailed notes into our sales CRM.</p><p>• Maintain a program of monthly (at a minimum) touch points with each client in your book to review their results on platform, conduct ongoing discovery to learn current priorities/goals, and discuss opportunities to improve their use of WM Business</p><p>• During onboarding and beyond, responsible for continuously improving client maturity on the platform (e.g. best practices, live menu, product adoption, order volume, etc.)</p><p>• Clearly translate a client’s actual or potential ad spend into return on ad spend (ROAS).</p><p>• Collect and submit real time qualitative feedback from clients around opportunities to improve our products and process</p><p>What You've Accomplished</p><p>• BS / BA Degree or equivalent experience</p><p>• 3+ years experience in client success, technical support, sales, or other customer-facing roles.</p><p>• Experience with Salesforce CRM preferred</p><p>• Experience with digital advertising or B2B SaaS products preferred</p><p>• Strong communication skills with clients by phone and video while handling difficult and strategic conversations</p><p>• Familiarity and interest in digital media, sales, and operations with an interest in the cannabis industry</p><p>• Comfort with, and ability to operate in an accelerated, iterative pace in a dynamic environment</p><p>• Data-driven mindset with experience leveraging analytics, reports, and trends to increase product adoption and usage.Strong planning and organizational skills</p><p>• Bilingual in Spanish is a plus</p><p>Our Benefits</p><p>• 100% paid employee monthly Medical, Dental and Vision premiums AND 80% paid dependent monthly premiums</p><p>• HMO (California residents only) and PPO option offered through United Healthcare</p><p>• Company-paid $50,000 in Basic Life/AD&amp;D (Accidental Death and Dismemberment) coverage</p><p>• 401(k) Retirement Plan: 100% match on the first 1%. 50% match from 2-6% of employee contributions</p><p>• 3 weeks PTO (accrued) and 5 sick days (immediate)</p><p>• Supplemental, voluntary benefits</p><p>• Kindbody (family planning/fertility) including up to $10,000 towards cash-pay services</p><p>• Goodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year</p><p>• Flexible Spending Accounts (Medical, Dependent, Transit and Parking)</p><p>• Voluntary Life Insurance</p><p>• Critical Illness</p><p>• Accident Insurance</p><p>• Short- and long-term disability</p><p>• Pet Insurance</p><p>• Paid parental leave</p><p><b>• During current work-from-home:</b></p><p>• Reimbursements for home office setup and monthly WiFi</p><p>Our Culture</p><p>• 11 company-paid holidays</p><p>• Catered lunch and snacks provided when working in the office</p><p>• Snack boxes sent straight to your door when you work-from-home</p><p>• Casual work environment, read no fancy clothes required, but you are free to dress to the nines!</p><p>• Monthly virtual happy hours</p><p>• Quarterly all-hands meetings</p><p>Weedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the smartest and most passionate people who want to join our team and develop the services, systems, and marketplaces that will serve the marijuana industry in the decades to come. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.</p><p>Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please inform us if you need assistance participating in the interview process.</p><p>About Weedmaps</p><p>Founded in 2008, WM Technology is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.</p><p>WM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant.</p><p>Headquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com</p></div>","company":{"website":"weedmaps.com","companyType":"Private/Established","name":"Weedmaps","logoUrl":"/logos/weedmaps-91e1d872260508afeaf6f1955f0ae1bf.jpeg"},"location":{"country":"United States","address":"Irvine, CA, USA","city":"Irvine","stateProvince":"CA"},"frontendLink":"/job-posting/weedmaps/customer-success-representative-remote/d3e63d87d9cdb491ca290c095012a306","title":"Customer Success Representative (Remote)","category":"Information Technology & Services","hash":"d3e63d87d9cdb491ca290c095012a306","postingUrl":"https://www.linkedin.com/jobs/view/customer-success-representative-remote-at-weedmaps-2715117231","salary":"$28k - $130k"},{"employmentType":"Part-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p>Team Leads are critical in supporting the successful execution of store operations, and a leader in the development of our people and our guest experience. In partnership with the retail leadership team you will be accountable for leading and supervising daily operations and achieving business goals. You will set the tone for the teams by demonstrating expert knowledge, provide motivating and inspiring leadership, deliver first-class guest experience, driving sales results and uphold regulation compliance.</p><p><b>WHAT YOU DO</b></p><p><b>RESPONSIBLITIES</b></p><p>· Exemplify our brand Mission and Values in everyday interaction with store guest and fellow team members.</p><p>· Continually promote our brand and be a positive representative of cannabis industry.</p><p>· Lead and validate that the store team is creating an engaging and welcoming environment within the store and cultivating meaningful relationships through trust and rapport in order drive return business.</p><p>· Deliver personalized experience to all our guests and provide relevant education. Demonstrate in-depth knowledge of cannabis strains, consumption methods, products and responsible use, and ensuring our guests gets the right product that match their needs and wants.</p><p>· In partnership with the leadership team support in elevating the atmosphere and experience for team members and guests while upholding Federal and Provincial compliance to the highest standard.</p><p>· Responsible for ensuring all employees are operating in accordance with Health Canada and provincial regulations, and upholding the company’s standard operating procedures (SOPs)</p><p>· Lead by example in providing first-class guest experiences and service standard. Support in training and developing our retail teams to increase profitability.</p><p>· Achieve and surpass sales targets as set by the leadership team, and communicate opportunities and observations related to the business.</p><p>· Support the leadership in BOH responsibilities including cash and inventory management, store cleanliness and organization.</p><p>· Act as a socially responsible vendor of cannabis in the communities we conduct our business in by providing education, expertise, passion and promoting responsible adult cannabis use.</p><p>· Ensure efficiency and accuracy in all cash desk management operations that uphold our loss prevention, provincial and federal standards including the performance of Cash Drops and End of Day Reporting.</p><p>· Follow all security guidelines set forth by the Retail Leadership Team</p><p>· Maintain confidentiality of all proprietary information, including financial summaries and internal employee materials.</p><p>· Creates a supportive environment to inspire and elevate team members through effective goal setting, performance evaluations, development of the store team, provide formal/informal training and deliver timely feedback and observations.</p><p><b>We want to hear from you! If you think that you are a good fit for this position, please respond to this post with your RESUME AND COVER LETTER. We look forward to meeting you!</b></p><p>We thank all candidates who apply, however, we will only be contacting those moving forward in the hiring process.</p><p>COVID-19 considerations:</p><p>We follow all Health Canada Guidelines to prevent the spread of COVID 19 and have all of our employees pre-screen before coming to work.</p><p>Part-time hours: 25-40 per week</p><p>Job Type: Part-time</p><p>Salary: $18.00-$20.00 per hour</p><p>Part-time hours: 25-40 per week</p><p>Job Type: Part-time</p><p>Salary: $18.00-$20.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Extended health care</li><li>Flexible schedule</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>Retail Management: 2 years (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Hemisphere Cannabis CO"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/hemisphere-cannabis-co/team-lead-key-holder/254bfee407bc40b652abbc86637fd30f","title":"Team Lead/Key Holder","category":"Retail","hash":"254bfee407bc40b652abbc86637fd30f","postingUrl":"https://ca.indeed.com/job/team-leadkey-holder-a3154fbf0ae76366"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"13 days ago","description":"<div><p>SummaryThe Key Lead Retail Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates through supporting managerial staff selecting appropriate marijuana products for patrons. The Key Lead Retail Associate will support Management by opening and closing the store, counting drawers, unregulated and regulated product allocation and over sight of the productivity of the sales floor. The Key Lead Retail Associate assures product quality, customer satisfaction, employee morale, and also processes returned merchandise while conducting day-to-day operations within the facility.Essential Duties and ResponsibilitiesMaintain a friendly, courteous, and compassionate demeanor at all timesAdhere to company mission statement and core values, while maintaining high ethical standards and professionalismProvide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessaryProvide tour of dispensary sales floor, making product recommendations to patronsResponsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced productsMaintain knowledge of all products and accessories for sale in the dispensaryUtilize well-versed knowledge of cannabinoids and how they affect the bodyRetain thorough and comprehensive knowledge of company policy, discounts, coupons and promotionsPromote benefits of membership to medical patients and inform retail patrons of current sales and promotionsUnderstand potency, contaminant and homogeneity testing; able to explain testingbenefits to patronPreserve The Green Solution exchange policy, manufacturer warranties, and how to facilitate guest merchandise returns to ManagementMaintains knowledge of all strains of cannabis, edibles, concentrates, pre-rolls and accessories for sale in the dispensaryMonitor and enter patron orders into POS systemRetains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, TGS policy and procedure, MED regulations, HIPPA compliance, CDPHE rules, all functions of operations, and acts as a resource for all onsite staff membersResolve any POS issue a patron or Retail Associate may have at the registerAbide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standardsEnsure compliance, security and health standards are met at all timesMaintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restroomsUpdate online menus and information daily through MotaWorks, per Management instructionAnswer phone with scripted greeting, provides customer service, and accepts TGS Express or Call-Ahead ordersVerify accuracy of orders placed by patrons.Verify correct use of MED-required packaging and labeling, according to The Green Solution policy, at the time of saleOperate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactionsEnsure appropriate change is available for each register (Verify Policy with Tracey or Lou)Accurately process transactions and ensure all patrons are issued a receiptProtect TGS assets by using UV scanner and counterfeit detector pens to prevent the acceptance of counterfeit billsConfirm guest experience was satisfactory and all needs were met during their visit; taking any corrective action necessary,prior to conclusion of the guest experience, to guarantee their satisfactionAdhere to The Green Solution security protocol and promotes safety for self, patron and coworkersResponsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met bydesignated timelinesAssign day-to-day tasks to Retail Associates on the sales floor and in production areas, and oversee performance quality; Report Retail Associate performance quality and concerns to Manager(s) on DutyMonitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floorProperly communicates concerns of patrons or employees to ManagementCommunicate inventory concerns and identifies out-of-stock products and relays that information to the Lead CSR Support and Management, if neededMaintain facility, by ensuring cash registers, barcode readers, and all other equipment in good, working orderAll other job duties as assignedQualificationsEducationHigh School diploma or General Education Development (GED) requiredCollege degree in any field of study preferred; Priority given to candidates with experience or study emphasis in biology,medicine, horticulture, agriculture, business, management or hospitalityTrainingMust maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division(MED); Colorado Department of Public Health and Environment (CDPHE), and Health Insurance Portability and Accountability Act (HIPAA), and TGS ManagementRequired Skills &amp; ExperienceExcellent computer, mathematical, language, and reasoning skillsBilingual skills a plusManagement and leadership experienceCustomer service experiencePreferred Skills &amp; ExperienceKnowledge of Colorado marijuana laws, MED regulations, and CDPHE requirementsPrevious marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilitiesRetail, operations and/or sales experience a plus; Experience working or volunteering in a library beneficialMinimum of one-year call center, retail, sales, hospitality, customer service or banking-industry experienceHigh-level critical thinking, attention to detail, mathematical, language and reasoning skillsMust be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handlingBilingual skills a plusOther RequirementsPhysical RequirementsMust be able to individually lift up to 25 lbs.Must be able to work in an indoor environment with known allergensMust be able to sit, stand, stoop, crouch, reach, and lift for long periods of timeReasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functionsWork RequirementsMust be able to work in a retail environment with moderate to loud noise levelMust be able to work off-site in retail facility with moderate to loud noise level and changing working conditions; May require useof safety equipment or personal protective equipment, as neededMay be requested to work overtime as business demands requiredMust be able to acquire MED badge prior to beginning employmentTravel RequirementsOccasionally requires local travel, as neededTGS Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or geneticsJob Type: Full-timePay: $17.00 per hourINDHP</p></div>","company":{"website":"col-care.com","companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Colorado, USA","stateProvince":"CO"},"frontendLink":"/job-posting/columbia-care/columbia-care-key-lead-retail-associate-silver-plume/0c88f5f81f7aff98d4fc37be4dd84cb9","title":"Columbia Care: Key Lead Retail Associate (Silver Plume)","category":"Medical & Healthcare","hash":"0c88f5f81f7aff98d4fc37be4dd84cb9","postingUrl":"https://www.recruit.net/job/retail-associate-jobs/383BD5259C0AD2D7"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"13 days ago","description":"<div><p>SummaryThe Key Lead Retail Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates through supporting managerial staff selecting appropriate marijuana products for patrons. The Key Lead Retail Associate will support Management by opening and closing the store, counting drawers, unregulated and regulated product allocation and over sight of the productivity of the sales floor. The Key Lead Retail Associate assures product quality, customer satisfaction, employee morale, and also processes returned merchandise while conducting day-to-day operations within the facility.Essential Duties and ResponsibilitiesMaintain a friendly, courteous, and compassionate demeanor at all timesAdhere to company mission statement and core values, while maintaining high ethical standards and professionalismProvide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessaryProvide tour of dispensary sales floor, making product recommendations to patronsResponsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced productsMaintain knowledge of all products and accessories for sale in the dispensaryUtilize well-versed knowledge of cannabinoids and how they affect the bodyRetain thorough and comprehensive knowledge of company policy, discounts, coupons and promotionsPromote benefits of membership to medical patients and inform retail patrons of current sales and promotionsUnderstand potency, contaminant and homogeneity testing; able to explain testingbenefits to patronPreserve The Green Solution exchange policy, manufacturer warranties, and how to facilitate guest merchandise returns to ManagementMaintains knowledge of all strains of cannabis, edibles, concentrates, pre-rolls and accessories for sale in the dispensaryMonitor and enter patron orders into POS systemRetains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, TGS policy and procedure, MED regulations, HIPPA compliance, CDPHE rules, all functions of operations, and acts as a resource for all onsite staff membersResolve any POS issue a patron or Retail Associate may have at the registerAbide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standardsEnsure compliance, security and health standards are met at all timesMaintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restroomsUpdate online menus and information daily through MotaWorks, per Management instructionAnswer phone with scripted greeting, provides customer service, and accepts TGS Express or Call-Ahead ordersVerify accuracy of orders placed by patrons.Verify correct use of MED-required packaging and labeling, according to The Green Solution policy, at the time of saleOperate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactionsEnsure appropriate change is available for each register (Verify Policy with Tracey or Lou)Accurately process transactions and ensure all patrons are issued a receiptProtect TGS assets by using UV scanner and counterfeit detector pens to prevent the acceptance of counterfeit billsConfirm guest experience was satisfactory and all needs were met during their visit; taking any corrective action necessary,prior to conclusion of the guest experience, to guarantee their satisfactionAdhere to The Green Solution security protocol and promotes safety for self, patron and coworkersResponsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met bydesignated timelinesAssign day-to-day tasks to Retail Associates on the sales floor and in production areas, and oversee performance quality; Report Retail Associate performance quality and concerns to Manager(s) on DutyMonitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floorProperly communicates concerns of patrons or employees to ManagementCommunicate inventory concerns and identifies out-of-stock products and relays that information to the Lead CSR Support and Management, if neededMaintain facility, by ensuring cash registers, barcode readers, and all other equipment in good, working orderAll other job duties as assignedQualificationsEducationHigh School diploma or General Education Development (GED) requiredCollege degree in any field of study preferred; Priority given to candidates with experience or study emphasis in biology,medicine, horticulture, agriculture, business, management or hospitalityTrainingMust maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division(MED); Colorado Department of Public Health and Environment (CDPHE), and Health Insurance Portability and Accountability Act (HIPAA), and TGS ManagementRequired Skills &amp; ExperienceExcellent computer, mathematical, language, and reasoning skillsBilingual skills a plusManagement and leadership experienceCustomer service experiencePreferred Skills &amp; ExperienceKnowledge of Colorado marijuana laws, MED regulations, and CDPHE requirementsPrevious marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilitiesRetail, operations and/or sales experience a plus; Experience working or volunteering in a library beneficialMinimum of one-year call center, retail, sales, hospitality, customer service or banking-industry experienceHigh-level critical thinking, attention to detail, mathematical, language and reasoning skillsMust be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handlingBilingual skills a plusOther RequirementsPhysical RequirementsMust be able to individually lift up to 25 lbs.Must be able to work in an indoor environment with known allergensMust be able to sit, stand, stoop, crouch, reach, and lift for long periods of timeReasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functionsWork RequirementsMust be able to work in a retail environment with moderate to loud noise levelMust be able to work off-site in retail facility with moderate to loud noise level and changing working conditions; May require useof safety equipment or personal protective equipment, as neededMay be requested to work overtime as business demands requiredMust be able to acquire MED badge prior to beginning employmentTravel RequirementsOccasionally requires local travel, as neededTGS Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or geneticsJob Type: Full-timePay: $17.00 per hourINDHP</p></div>","company":{"website":"col-care.com","companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Downieville-Lawson-Dumont, CO, USA","city":"Downieville-Lawson-Dumont","stateProvince":"CO"},"frontendLink":"/job-posting/columbia-care/columbia-care-key-lead-retail-associate-silver-plume/de52cfa224b8da7d54b6b0aa01035eaf","title":"Columbia Care: Key Lead Retail Associate (Silver Plume)","category":"Medical & Healthcare","hash":"de52cfa224b8da7d54b6b0aa01035eaf","postingUrl":"https://www.recruit.net/job/retail-associate-jobs/652B83AFCE615E22"},{"salaries":[{"salaryStart":"$15","salaryEnd":"$16","currency":"US","source":"Glassdoor","position":"Budtender","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/MedMen-Budtender-Las-Vegas-Hourly-Pay-EJI_IE1279157.0,6_KO7,16_IL.17,26_IM477.htm"}],"employmentType":"Full-time","function":["Retail"],"postedOn":"7 days ago","description":"<div><p>Cookies Retail</p><p>Job Description: Lead Budtender</p><p>Purpose</p><p>Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.</p><p>The Lead Budtender is responsible for leading the Budtender team in partnership with the Hospitality CO-Manager and General Manager (GM).</p><p>Directly execute Cookies world class customer experience with the Budtenders through supporting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.</p><p>Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.</p><p><b>Core Responsibilities</b></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>• Execute Cookies world class customer experience.</p><p>• Provide a friendly and warm welcome to all customers.</p><p>• Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.</p><p>• Drive repeat business through local grass roots networking and our loyalty program.</p><p>• Support associate onboarding programs, training modules, ongoing leadership development.</p><p>• Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.</p><p>• Work closely with GM and other CO-Managers to set clear sales volume and KPI goals.</p><p>• With the GM and Managers to review and analyze KPI’s and apply knowledge/learnings to drive sales volume.</p><p>• Help store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.</p><p>• Partner with GM and Hospitality CO-Manager on community outreach, press and in-store events.</p><p><b>Qualifications:</b></p><p><b>Required:</b></p><p>• Passion for and knowledgeable about Cannabis</p><p>• Passion for Cookies Culture</p><p>• Minimum 2 years’ experience supervising training, quality and customer service in retail.</p><p>• Microsoft Office skills in Word, Excel and Outlook.</p><p><b>Preferred:</b></p><p>• Store Management Experience</p><p><b>Competencies:</b></p><p>• Thorough understanding of the Cannabis industry</p><p>• Positive attitude</p><p>• Strong communication skills</p><p>• Leadership and delegation</p><p>• Coach, motivate and develop</p><p>• Decision making and problem solving</p><p>• Conflict resolution</p><p>• Teamwork</p><p>• Performance management and execution</p><p><b>Supervisory Responsibility:</b></p><p>This person is directly responsible for managing the Budtender team.</p><p><b>Work Environment:</b></p><p>This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.</p><p><b>Physical Demands:</b></p><p>While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.</p><p><b>Position Type and Expected Hours of Work:</b></p><p>This is a full-time position. This position regularly requires long hours and frequent weekend work.</p><p><b>Travel:</b></p><p>This position may require travel.</p><p><b>Other Duties:</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice</p></div>","company":{"companyType":"Private/Established","name":"Cookies Retail"},"location":{"country":"United States","address":"Las Vegas, NV, USA","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/cookies-retail/lead-budtender/94bfbe28391ee01f4f747e9e39c63de4","title":"Lead Budtender","category":"Agriculture & Farming","hash":"94bfbe28391ee01f4f747e9e39c63de4","postingUrl":"https://www.glassdoor.com/job-listing/lead-budtender-cookies-retail-JV_IC1149603_KO0,14_KE15,29.htm?jl=4161238925","salary":"$15 - $16"},{"employmentType":"Full-time","function":["Retail","Sales"],"postedOn":"16 hours ago","description":"<div><p>Hiring Location is Ancaster - Please only apply if you are able to work in our Ancaster ( Hamilton) location.</p><p>The Budtender at Budders Cannabis will be primarily responsible for creating meaningful interactions with customers. The ideal candidate is passionate about both cannabis and customer service. We are hyper focused on customer experience and we are relying on our Budtenders to provide valuable insight to consumers in an efficient manner.</p><p>We believe our staff to be our greatest resources and therefore play a key role within our organization. As a Budtender at Budders, you should be exceptional at creating lasting customer experiences and creating community by developing organic relationships with our customers. Our ideal candidates are insightful, genuinely curious good people that ensure Budders Cannabis success by sharing cannabis wisdom and exceeding achieving sales goals.</p><p>The ideal candidate is someone who seeks out information naturally. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. We are relying on you to leave a lasting impression on our customers.</p><p><i>Responsibilities</i></p><ul><li>Create lasting impressions and experiences for Budders Cannabis customers by building organic relationships and appropriately qualifying customer needs</li><li>Successfully drive sales by educating consumers on cannabis</li><li>Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</li><li>Successfully achieve sales goals and business metrics</li><li>Seek opportunities to contribute to and improve business results on a daily basis</li><li>Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</li><li>Support with completing all tasks and duties within the store architecture, as assigned</li><li>Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</li><li>Ensure you are aware of all company communication, rollouts, directives and procedures</li><li>Abide by all company policies and programs, ensuring compliance</li><li>Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</li><li>Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders</li></ul><p><i>Qualifications</i></p><ul><li>Minimum 1-3 years customer service experience, retail is preferred</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Strong verbal and written communication skills and excellent organizational skills</li><li>You are passionate about cannabis and are excited to bring it to market for recreational purposes</li><li>You are open to feedback and coaching</li><li>You demonstrate high levels of integrity and personal responsibility</li><li>You are trustworthy and customer-oriented</li><li>Bonus points if you’ve worked in a regulated environment before</li></ul><p>Expected start date: 2021-10-15</p><p>Job Type: Full-time</p><p>Salary: $16.00-$18.50 per hour</p><p>Additional pay:</p><ul><li>Overtime pay</li><li>Tips</li></ul><p>Benefits:</p><ul><li>Casual dress</li><li>On-site parking</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Retail sales: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Budders Cannabis"},"location":{"country":"Canada","address":"Brantford, ON","city":"Brantford","stateProvince":"ON"},"frontendLink":"/job-posting/budders-cannabis/retail-sales-associate/867c40a22f9aa5458c3344833542a463","title":"Retail Sales Associate","category":"Retail","hash":"867c40a22f9aa5458c3344833542a463","postingUrl":"https://ca.indeed.com/job/retail-sales-associate-ab91b1ab8b5e0c03"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"15 days ago","description":"<div><p>SummaryThe Key Lead Retail Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates through supporting managerial staff selecting appropriate marijuana products for patrons. The Key Lead Retail Associate will support Management by opening and closing the store, counting drawers, unregulated and regulated product allocation and over sight of the productivity of the sales floor. The Key Lead Retail Associate assures product quality, customer satisfaction, employee morale, and also processes returned merchandise while conducting day-to-day operations within the facility.Essential Duties and ResponsibilitiesMaintain a friendly, courteous, and compassionate demeanor at all timesAdhere to company mission statement and core values, while maintaining high ethical standards and professionalismProvide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessaryProvide tour of dispensary sales floor, making product recommendations to patronsResponsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced productsMaintain knowledge of all products and accessories for sale in the dispensaryUtilize well-versed knowledge of cannabinoids and how they affect the bodyRetain thorough and comprehensive knowledge of company policy, discounts, coupons and promotionsPromote benefits of membership to medical patients and inform retail patrons of current sales and promotionsUnderstand potency, contaminant and homogeneity testing; able to explain testingbenefits to patronPreserve The Green Solution exchange policy, manufacturer warranties, and how to facilitate guest merchandise returns to ManagementMaintains knowledge of all strains of cannabis, edibles, concentrates, pre-rolls and accessories for sale in the dispensaryMonitor and enter patron orders into POS systemRetains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, TGS policy and procedure, MED regulations, HIPPA compliance, CDPHE rules, all functions of operations, and acts as a resource for all onsite staff membersResolve any POS issue a patron or Retail Associate may have at the registerAbide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standardsEnsure compliance, security and health standards are met at all timesMaintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restroomsUpdate online menus and information daily through MotaWorks, per Management instructionAnswer phone with scripted greeting, provides customer service, and accepts TGS Express or Call-Ahead ordersVerify accuracy of orders placed by patrons.Verify correct use of MED-required packaging and labeling, according to The Green Solution policy, at the time of saleOperate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactionsEnsure appropriate change is available for each register (Verify Policy with Tracey or Lou)Accurately process transactions and ensure all patrons are issued a receiptProtect TGS assets by using UV scanner and counterfeit detector pens to prevent the acceptance of counterfeit billsConfirm guest experience was satisfactory and all needs were met during their visit; taking any corrective action necessary,prior to conclusion of the guest experience, to guarantee their satisfactionAdhere to The Green Solution security protocol and promotes safety for self, patron and coworkersResponsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met bydesignated timelinesAssign day-to-day tasks to Retail Associates on the sales floor and in production areas, and oversee performance quality; Report Retail Associate performance quality and concerns to Manager(s) on DutyMonitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floorProperly communicates concerns of patrons or employees to ManagementCommunicate inventory concerns and identifies out-of-stock products and relays that information to the Lead CSR Support and Management, if neededMaintain facility, by ensuring cash registers, barcode readers, and all other equipment in good, working orderAll other job duties as assignedQualificationsEducationHigh School diploma or General Education Development (GED) requiredCollege degree in any field of study preferred; Priority given to candidates with experience or study emphasis in biology,medicine, horticulture, agriculture, business, management or hospitalityTrainingMust maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division(MED); Colorado Department of Public Health and Environment (CDPHE), and Health Insurance Portability and Accountability Act (HIPAA), and TGS ManagementRequired Skills &amp; ExperienceExcellent computer, mathematical, language, and reasoning skillsBilingual skills a plusManagement and leadership experienceCustomer service experiencePreferred Skills &amp; ExperienceKnowledge of Colorado marijuana laws, MED regulations, and CDPHE requirementsPrevious marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilitiesRetail, operations and/or sales experience a plus; Experience working or volunteering in a library beneficialMinimum of one-year call center, retail, sales, hospitality, customer service or banking-industry experienceHigh-level critical thinking, attention to detail, mathematical, language and reasoning skillsMust be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handlingBilingual skills a plusOther RequirementsPhysical RequirementsMust be able to individually lift up to 25 lbs.Must be able to work in an indoor environment with known allergensMust be able to sit, stand, stoop, crouch, reach, and lift for long periods of timeReasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functionsWork RequirementsMust be able to work in a retail environment with moderate to loud noise levelMust be able to work off-site in retail facility with moderate to loud noise level and changing working conditions; May require useof safety equipment or personal protective equipment, as neededMay be requested to work overtime as business demands requiredMust be able to acquire MED badge prior to beginning employmentTravel RequirementsOccasionally requires local travel, as neededTGS Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or geneticsJob Type: Full-timePay: $17.00 per hourINDHP</p></div>","company":{"website":"col-care.com","companyType":"Public/Established","name":"Columbia Care","logoUrl":"/logos/columbia-care-02e16ada71e69749eee46c38acb57cbc.png"},"location":{"country":"United States","address":"Silver Plume, CO, USA","city":"Silver Plume","stateProvince":"CO"},"frontendLink":"/job-posting/columbia-care/columbia-care-key-lead-retail-associate-silver-plume/fcd136754add2f71462e16a608aebcb1","title":"Columbia Care: Key Lead Retail Associate (Silver Plume)","category":"Medical & Healthcare","hash":"fcd136754add2f71462e16a608aebcb1","postingUrl":"https://www.recruit.net/job/retail-associate-jobs/25C6CB353C4820E7"},{"employmentType":"Part-time","function":["Retail"],"postedOn":"1 day ago","description":"<div><p>POSITION SUMMARYMaggie’s Farm is Colorado’s premiere farm-to-bowl source of recreational and medical marijuana focused on providing the best product and customer service.</p><p>Our products are grown in fresh mountain air, sunlight, organic soil, mineral-rich spring water and are slow-cured and hand-trimmed to ensure the highest quality.</p><p>No pesticides or growth hormones used as we are Clean GreenCertified (the very first in Colorado)!</p><p>Our Budtenders work with Maggie's customers/patients in a retail setting to sell flower, edibles, concentrates, and other marijuana related items.</p><p>This position will provide exceptional customer service and utilize knowledge of marijuana strains and products to help patients purchase the right cannabis products for their individual needs.</p><p>The Budtender position reports to the Store Manager.</p><p>ESSENTIAL DUTIES &amp; RESPONSIBILITIESResponsible for greeting customers/patientsGenuine ability to assess needs and wants of every patientEducate and guide patients on the benefits and differences of productsDeliver company’s retail promise to every customer/patient while ensuring the highest level of customer satisfaction through excellent sales serviceAlways uphold and ensure industry compliance regulationsAccurately handle all customer/patient transactions; cash handling, debit card transactions, ATM, and money managementResponsible for managing all sales floor inventory and ensure merchandise is properly stockedAbility to remain calm in stressful and busy circumstancesMaintain a clean and organized workspace; responsible for cleaning and daily upkeep of the store in between custodial/janitorial visitsAbility to remain flexible and willing to help with other projects/tasks assigned by managementREQUIRED QUALIFICATIONS (Education, Experience, Knowledge, &amp; Skills)High School Diploma or GED equivalencyMust be 21 years of age or olderApplicants must possess a MED badge through theColorado Marijuana Enforcement Division.</p><p>(REQUIRED) * (6) months to one (1) year of experience in retail sales or customer serviceAbility to remain compliant in a highly regulated roleDemonstrates strong oral and written communication with customers/patients, coworkers, and managementKnowledge of basic computer skills, point-of-sale software, and METRCAbility to deal with problems and resolve them in an efficient and professional mannerStrong attention to detail and a team player mentalityPositive can-do attitude and strong work ethicCOMPENSATION &amp; BENEFITS Job Type: Part-TimePay: $12.32/hour + tipsPaid sick leave accrual25% Employee DiscountFun &amp; rewarding work environmentWORK ENVIRONMENT &amp; PHYSICAL DEMANDS: Must be able to work 4+ hours a day, 25+ hours a weekMust be able to work days, nights, weekends, and holidaysAbility to be on feet, standing, walking majority of shiftUse of hands, wrists, and arms for long periods of timeConsistent bending, squatting, twisting, reaching, and lifting at least 25lbsSafely/responsibly use company provided equipment and toolsAll requirements are subject to possible modification to reasonably accommodate individuals with disabilities.</p><p>Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.</p><p>This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.</p><p>Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.</p><p>Requirements are representative of minimum levels of knowledge, skills and/or abilities.</p><p>To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.</p><p>This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.</p><p>Job Type: Part-timePay: From $12.32 per hourBenefits:Employee discountSchedule:8 hour shiftHolidaysNight shiftWeekend availabilitySupplemental Pay:TipsCOVID-19 considerations:Face coverings required for all employees and customersApplication Question(s):Are you able to reliably commute to this location?</p><p>Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Retail sales: 1 year (Preferred)Budtending: 1 year (Preferred)License/Certification:Colorado MED Occupational Badge (Required)Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Maggie's Farm Marijuana","logoUrl":"/logos/maggie-s-farm-marijuana-b89be895372ab0434880d0ee0e207902.jpeg"},"location":{"country":"United States","address":"Cañon City, CO, USA","city":"CañOn City","stateProvince":"CO"},"frontendLink":"/job-posting/maggies-farm-marijuana/part-time-cannabis-dispensary-budtender-canon-city/7f92c0cfeab1b0e282a67c1d0a62b741","title":"Part-Time Cannabis Dispensary Budtender-Canon City","category":"Medical & Healthcare","hash":"7f92c0cfeab1b0e282a67c1d0a62b741","postingUrl":"https://ptjobsnear.me/jobs/part-time-cannabis-dispensary-budtender-canon-city_2cbaf35bdaf753d0_0_4"},{"employmentType":"Full-time","function":["Retail","Sales"],"postedOn":"16 hours ago","description":"<div><p>Hiring Location is Ancaster - Please only apply if you are able to work in our Ancaster ( Hamilton) location.</p><p>The Budtender at Budders Cannabis will be primarily responsible for creating meaningful interactions with customers. The ideal candidate is passionate about both cannabis and customer service. We are hyper focused on customer experience and we are relying on our Budtenders to provide valuable insight to consumers in an efficient manner.</p><p>We believe our staff to be our greatest resources and therefore play a key role within our organization. As a Budtender at Budders, you should be exceptional at creating lasting customer experiences and creating community by developing organic relationships with our customers. Our ideal candidates are insightful, genuinely curious good people that ensure Budders Cannabis success by sharing cannabis wisdom and exceeding achieving sales goals.</p><p>The ideal candidate is someone who seeks out information naturally. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. We are relying on you to leave a lasting impression on our customers.</p><p><i>Responsibilities</i></p><ul><li>Create lasting impressions and experiences for Budders Cannabis customers by building organic relationships and appropriately qualifying customer needs</li><li>Successfully drive sales by educating consumers on cannabis</li><li>Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</li><li>Successfully achieve sales goals and business metrics</li><li>Seek opportunities to contribute to and improve business results on a daily basis</li><li>Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</li><li>Support with completing all tasks and duties within the store architecture, as assigned</li><li>Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</li><li>Ensure you are aware of all company communication, rollouts, directives and procedures</li><li>Abide by all company policies and programs, ensuring compliance</li><li>Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</li><li>Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders</li></ul><p><i>Qualifications</i></p><ul><li>Minimum 1-3 years customer service experience, retail is preferred</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Strong verbal and written communication skills and excellent organizational skills</li><li>You are passionate about cannabis and are excited to bring it to market for recreational purposes</li><li>You are open to feedback and coaching</li><li>You demonstrate high levels of integrity and personal responsibility</li><li>You are trustworthy and customer-oriented</li><li>Bonus points if you’ve worked in a regulated environment before</li></ul><p>Expected start date: 2021-10-16</p><p>Job Type: Full-time</p><p>Salary: $17.00-$18.50 per year</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Casual dress</li><li>Company car</li><li>Company events</li><li>Discounted or free food</li><li>On-site parking</li><li>Paid time off</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Retail sales: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Budders Cannabis"},"location":{"country":"Canada","address":"Burlington, ON","city":"Burlington","stateProvince":"ON"},"frontendLink":"/job-posting/budders-cannabis/cannabis-sales-associate/cbe8fc4065df3d33925263a4689aac4b","title":"Cannabis Sales Associate","category":"Retail","hash":"cbe8fc4065df3d33925263a4689aac4b","postingUrl":"https://ca.indeed.com/job/cannabis-sales-associate-6eeea92350a43a94"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p>The Shift Lead sets an example in delivering the best customer experience possible and motivates Budtenders to do the same.</p><p>The Shift Lead is responsible for supporting the Budtender team with their daily responsibilities and sees that store goals are met.</p><p>The Shift Lead promotes a work environment that is positive, fun and rewarding for both the team and customers.</p><p>Essential Duties Leadership and Supervision Embody Liv</p><p><b>Well core values in all activities and project that onto the BudtendersEffectively lead the store while the General Manager or Assistant Manager is not presentOpening or closing when working the first or last shifts of the dayMonitor and supervise the timely arrival of scheduled Budtenders and the Budtenders break scheduleEffectively lead each shift by delegating responsibilities to the Budtenders and following up to ensure they complete them efficiently and accuratelyMust be proficient in all areas of the store including but not limited to front desk, sales floor and back of house to assist when necessarySales and Customer Satisfaction:</b></p><p>Motivate the Budtenders to provide the best customer experience possible by providing feedback and coaching of selling standards</p><p><b>Ensure customer needs are met and service is quick and efficient by being present on the sales floor and assisting when necessaryEducate the Budtenders on product knowledge and responsible use of product to ensure information is shared to customers accurately and consistentlyEnsure the Budtenders are creating loyalty to our brand through education of the LivWell rewards programEducate the Budtenders on sales floor maintenance to ensure every area is stocked and brand standards are metProvide support to the management team by communicating store sales goals to the staff and assist Budtenders to meet those sales and metric goalsProvide training and development of new Budtenders on shiftEnsure Budtenders remain up to date by communicating new company procedures, sales incentives and product informationEnsure proper approval for customer discounts, returns and exchanges on shiftAddresses and resolve customer inquiries and concerns in a timely, professional mannerCommunicate any ongoing tasks or issues to the other Shift Leads and management teamCommunicate serious customer concerns and employee behavioral issues to the General Manager and Assistant ManagerSystems:</b></p><p>Accountable for utilizing store technology, POS and online ordering systems.</p><p>Accountable for cash intake on shift, providing Budtenders change, counting out registers and recording accurate sales numbers in POSResponsible to utilize Company tools, Intranet and Learn Brands for ongoing product training and company news and updates.</p><p>Responsible for utilizing HR platforms to review schedules and record time cards accurately.</p><p><b>Compliance and Reporting:</b></p><p>Ensure compliance with all local, state and federal regulationsResponsible for maintaining compliance and reporting, and ensures communication and resolution in a timely manner.</p><p>Assist management team in correcting any known inventory issues to ensure compliance.</p><p><b>Other Duties:</b></p><p>Other duties as assigned by the Assistant Manager and General Manager</p><p><b>Education and Experience Requirements Education:</b></p><p>High School Diploma or equivalent required</p><p><b>Work Experience:</b></p><p>Six months or more of work experience in a related industry or work environment preferred.</p><p>Supervisory experience preferred.</p><p>Oral and written communication capabilities.</p><p>Bilingual in English / Spanish is a plus.</p><p>Exceptional customer service skills.</p><p>Fun attitude and strong work ethic.</p><p>Strong attention to detail and must have a team-player mentality.</p><p>Ability to creatively cultivate long term customer relationships.</p><p>Ability to deal with problems and resolve them in an efficient and professional manner.</p><p>Reliable transportationRegular and on time attendance is required.</p><p><b>Working Conditions:</b></p><p>Able to use a computer for extended periods of time.</p><p>Able to move about a typical office, manufacturing, warehouse, or retail environment.</p><p>Able to perform general office managerial and administrative activities.</p><p>Able to lift and move up to 25 pounds occasionally.</p><p>Hours may exceed 40 hours per week.</p><p>Flexibility to support other retail locations within 25 mile radius.</p><p><b>Notice:</b></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</p><p>The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.</p><p>We are an Equal Employment Opportunity Employer.</p><p>Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</p><p>by Jobble</p></div>","company":{"website":"livwell.com","companyType":"Private/Established","name":"Livwell Enlightened Health","logoUrl":"/logos/livwell-89608557080db7a3393f55010ac1d2c3.jpeg"},"location":{"country":"United States","address":"Warren, OH, USA","city":"Warren","stateProvince":"OH"},"frontendLink":"/job-posting/livwell-enlightened-health/livwell-enlightened-health-medical-cannabis-shift-lead/30559e10dcf39f8262d65300813c313a","title":"LivWell Enlightened Health: Medical Cannabis Shift Lead","category":"Agriculture & Farming","hash":"30559e10dcf39f8262d65300813c313a","postingUrl":"https://us.bebee.com/job/20211012-749b34bee1a1e39f0e5221b27412f4e1"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p>The Shift Lead sets an example in delivering the best customer experience possible and motivates Budtenders to do the same. The Shift Lead is responsible for supporting the Budtender team with their daily responsibilities and sees that store goals are met. The Shift Lead promotes a work environment that is positive, fun and rewarding for both the team and customers.</p><p>Essential Duties</p><p>Leadership and Supervision</p><p>• Embody LivWell core values in all activities and project that onto the Budtenders</p><p>• Effectively lead the store while the General Manager or Assistant Manager is not present</p><p>• Opening or closing when working the first or last shifts of the day</p><p>• Monitor and supervise the timely arrival of scheduled Budtenders and the Budtenders break schedule</p><p>• Effectively lead each shift by delegating responsibilities to the Budtenders and following up to ensure they complete them efficiently and accurately</p><p>• Must be proficient in all areas of the store including but not limited to front desk, sales floor, and back of house to assist when necessary</p><p><b>Sales and Customer Satisfaction:</b></p><p>• Motivate the Budtenders to provide the best customer experience possible by providing feedback and coaching of selling standards</p><p>• Ensure customer needs are met and service is quick and efficient by being present on the sales floor and assisting when necessary</p><p>• Educate the Budtenders on product knowledge and responsible use of product to ensure information is shared to customers accurately and consistently</p><p>• Ensure the Budtenders are creating loyalty to our brand through education of the LivWell rewards program</p><p>• Educate the Budtenders on sales floor maintenance to ensure every area is stocked and brand standards are met</p><p>• Provide support to the management team by communicating store sales goals to the staff and assist Budtenders to meet those sales and metric goals</p><p>• Provide training and development of new Budtenders on shift</p><p>• Ensure Budtenders remain up to date by communicating new company procedures, sales incentives and product information</p><p>• Ensure proper approval for customer discounts, returns and exchanges on shift</p><p>• Addresses and resolve customer inquiries and concerns in a timely, professional manner</p><p>• Communicate any ongoing tasks or issues to the other Shift Leads and management team</p><p>• Communicate serious customer concerns and employee behavioral issues to the General Manager and Assistant Manager</p><p><b>Systems:</b></p><p>• Accountable for utilizing store technology, POS and online ordering systems.</p><p>• Accountable for cash intake on shift, providing Budtenders change, counting out registers and recording accurate sales numbers in POS</p><p>• Responsible to utilize Company tools, Intranet and Learn Brands for ongoing product training and company news and updates.</p><p>• Responsible for utilizing HR platforms to review schedules and record time cards accurately.</p><p><b>Compliance and Reporting:</b></p><p>• Ensure compliance with all local, state and federal regulations</p><p>• Responsible for maintaining compliance and reporting, and ensures communication and resolution in a timely manner.</p><p>• Assist management team in correcting any known inventory issues to ensure compliance.</p><p><b>Other Duties:</b></p><p>• Other duties as assigned by the Assistant Manager and General Manager.</p><p>Education and Experience Requirements</p><p><b>Education:</b></p><p>• High School Diploma or equivalent required.</p><p><b>Work Experience:</b></p><p>• Six months or more of work experience in a related industry or work environment preferred.</p><p>• Supervisory experience preferred.</p><p>• Oral and written communication capabilities.</p><p>• Bilingual in English / Spanish is a plus.</p><p>• Exceptional customer service skills.</p><p>• Fun attitude and strong work ethic.</p><p>• Strong attention to detail and must have a team-player mentality.</p><p>• Ability to creatively cultivate long- term customer relationships.</p><p>• Ability to deal with problems and resolve them in an efficient and professional manner.</p><p>• Reliable transportation</p><p>• Regular and on time attendance is required.</p><p><b>Working Conditions:</b></p><p>• Able to use a computer for extended periods of time.</p><p>• Able to move about a typical office, manufacturing, warehouse, or retail environment.</p><p>• Able to perform general office managerial and administrative activities.</p><p>• Able to lift and move up to 25 pounds occasionally.</p><p>• Hours may exceed 40 hours per week.</p><p>• Flexibility to support other retail locations within 25 mile radius.</p><p>Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.</p><p>We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law</p></div>","company":{"website":"livwell.com","companyType":"Private/Established","name":"LivWell Enlightened Health","logoUrl":"/logos/livwell-89608557080db7a3393f55010ac1d2c3.jpeg"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/livwell-enlightened-health/medical-cannabis-shift-lead/05f87586c27ce20b311eeb40bb26ca33","title":"Medical Cannabis Shift Lead","category":"Agriculture & Farming","hash":"05f87586c27ce20b311eeb40bb26ca33","postingUrl":"https://tarta.ai/j/I1rOdHwBPV406l6XcMki-medical-cannabis-shift-lead-at-livwell-enlightened-health"},{"employmentType":"Full-time","function":["Retail","Sales"],"postedOn":"2 days ago","description":"<div><p>Hiring Location is Ancaster - Please only apply if you are able to work in our Ancaster location.</p><p>The Budtender at Budders Cannabis will be primarily responsible for creating meaningful interactions with customers. The ideal candidate is passionate about both cannabis and customer service. We are hyper focused on customer experience and we are relying on our Budtenders to provide valuable insight to consumers in an efficient manner.</p><p>We believe our staff to be our greatest resources and therefore play a key role within our organization. As a Budtender at Budders, you should be exceptional at creating lasting customer experiences and creating community by developing organic relationships with our customers. Our ideal candidates are insightful, genuinely curious good people that ensure Budders Cannabis success by sharing cannabis wisdom and exceeding achieving sales goals.</p><p>The ideal candidate is someone who seeks out information naturally. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. We are relying on you to leave a lasting impression on our customers.</p><p><i>Responsibilities</i></p><ul><li>Create lasting impressions and experiences for Budders Cannabis customers by building organic relationships and appropriately qualifying customer needs</li><li>Successfully drive sales by educating consumers on cannabis</li><li>Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations</li><li>Successfully achieve sales goals and business metrics</li><li>Seek opportunities to contribute to and improve business results on a daily basis</li><li>Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales</li><li>Support with completing all tasks and duties within the store architecture, as assigned</li><li>Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)</li><li>Ensure you are aware of all company communication, rollouts, directives and procedures</li><li>Abide by all company policies and programs, ensuring compliance</li><li>Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation</li><li>Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders</li></ul><p><i>Qualifications</i></p><ul><li>Minimum 1-3 years customer service experience, retail is preferred</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Strong verbal and written communication skills and excellent organizational skills</li><li>You are passionate about cannabis and are excited to bring it to market for recreational purposes</li><li>You are open to feedback and coaching</li><li>You demonstrate high levels of integrity and personal responsibility</li><li>You are trustworthy and customer-oriented</li><li>Bonus points if you’ve worked in a regulated environment before</li></ul><p>Expected start date: 2021-10-14</p><p>Job Type: Full-time</p><p>Salary: $16.50-$18.50 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li><li>Tips</li></ul><p>Benefits:</p><ul><li>Casual dress</li><li>Company car</li><li>Company events</li><li>Discounted or free food</li><li>Flexible schedule</li><li>On-site parking</li><li>Paid time off</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Retail sales: 1 year (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Budders Cannabis"},"location":{"country":"Canada","address":"Ancaster, ON","city":"Ancaster","stateProvince":"ON"},"frontendLink":"/job-posting/budders-cannabis/retail-sales-associate/2acc2fa3c3c584a6060278e4adb5a93a","title":"Retail Sales Associate","category":"Retail","hash":"2acc2fa3c3c584a6060278e4adb5a93a","postingUrl":"https://ca.indeed.com/job/retail-sales-associate-f33e175756b4af89"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p>The Shift Lead sets an example in delivering the best customer experience possible and motivates Budtenders to do the same</p><p>The Shift Lead is responsible for supporting the Budtender team with their daily responsibilities and sees that store goals are met</p><p>The Shift Lead promotes a work environment that is positive, fun and rewarding for both the team and customers.</p><p>Essential Duties</p><p>Leadership and Supervision</p><p>• Embody LivWell core values in all activities and project that onto the Budtenders</p><p>• Effectively lead the store while the General Manager or Assistant Manager is not present</p><p>• Opening or closing when working the first or last shifts of the day</p><p>• Monitor and supervise the timely arrival of scheduled Budtenders and the Budtenders break schedule</p><p>• Effectively lead each shift by delegating responsibilities to the Budtenders and following up to ensure they complete them efficiently and accurately</p><p>• Must be proficient in all areas of the store including but not limited to front desk, sales floor, and back of house to assist when necessary</p><p><b>Sales and Customer Satisfaction:</b></p><p>• Motivate the Budtenders to provide the best customer experience possible by providing feedback and coaching of selling standards</p><p>• Ensure customer needs are met and service is quick and efficient by being present on the sales floor and assisting when necessary</p><p>• Educate the Budtenders on product knowledge and responsible use of product to ensure information is shared to customers accurately and consistently</p><p>• Ensure the Budtenders are creating loyalty to our brand through education of the LivWell rewards program</p><p>• Educate the Budtenders on sales floor maintenance to ensure every area is stocked and brand standards are met</p><p>• Provide support to the management team by communicating store sales goals to the staff and assist Budtenders to meet those sales and metric goals</p><p>• Provide training and development of new Budtenders on shift</p><p>• Ensure Budtenders remain up to date by communicating new company procedures, sales incentives and product information</p><p>• Ensure proper approval for customer discounts, returns and exchanges on shift</p><p>• Addresses and resolve customer inquiries and concerns in a timely, professional manner</p><p>• Communicate any ongoing tasks or issues to the other Shift Leads and management team</p><p>• Communicate serious customer concerns and employee behavioral issues to the General Manager and Assistant Manager</p><p><b>Systems:</b></p><p>• Accountable for utilizing store technology, POS and online ordering systems.</p><p>• Accountable for cash intake on shift, providing Budtenders change, counting out registers and recording accurate sales numbers in POS</p><p>• Responsible to utilize Company tools, Intranet and Learn Brands for ongoing product training and company news and updates.</p><p>• Responsible for utilizing HR platforms to review schedules and record time cards accurately.</p><p><b>Compliance and Reporting:</b></p><p>• Ensure compliance with all local, state and federal regulations</p><p>• Responsible for maintaining compliance and reporting, and ensures communication and resolution in a timely manner.</p><p>• Assist management team in correcting any known inventory issues to ensure compliance.</p><p><b>Other Duties:</b></p><p>• Other duties as assigned by the Assistant Manager and General Manager.</p><p>Education and Experience Requirements</p><p><b>Education:</b></p><p>• High School Diploma or equivalent required.</p><p><b>Work Experience:</b></p><p>• Six months or more of work experience in a related industry or work environment preferred.</p><p>• Supervisory experience preferred.</p><p>• Oral and written communication capabilities.</p><p>• Bilingual in English / Spanish is a plus.</p><p>• Exceptional customer service skills.</p><p>• Fun attitude and strong work ethic.</p><p>• Strong attention to detail and must have a team-player mentality.</p><p>• Ability to creatively cultivate long- term customer relationships.</p><p>• Ability to deal with problems and resolve them in an efficient and professional manner.</p><p>• Reliable transportation</p><p>• Regular and on time attendance is required.</p><p><b>Working Conditions:</b></p><p>• Able to use a computer for extended periods of time.</p><p>• Able to move about a typical office, manufacturing, warehouse, or retail environment.</p><p>• Able to perform general office managerial and administrative activities.</p><p>• Able to lift and move up to 25 pounds occasionally.</p><p>• Hours may exceed 40 hours per week.</p><p>• Flexibility to support other retail locations within 25 mile radius.</p><p>Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily</p><p>The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.</p><p>We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law</p></div>","company":{"website":"livwell.com","companyType":"Private/Established","name":"LivWell Enlightened Health","logoUrl":"/logos/livwell-89608557080db7a3393f55010ac1d2c3.jpeg"},"location":{"country":"United States","address":"Warren, MI, USA","city":"Warren","stateProvince":"MI"},"frontendLink":"/job-posting/livwell-enlightened-health/medical-cannabis-shift-lead/93471ff5e70418fcb290485741a1e5e5","title":"Medical Cannabis Shift Lead","category":"Agriculture & Farming","hash":"93471ff5e70418fcb290485741a1e5e5","postingUrl":"https://tarta.ai/j/4VxMdXwBPV406l6XWBEp-medical-cannabis-shift-lead-in-warren-mi-michigan-at-livwell-enlightened-health"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"2 days ago","description":"<div><p>Position: Dispensary Shift Lead - Sarasota</p><p>Dispensary Shift Lead</p><p>Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products</p><p>We are looking for a dispensary lead to join our team in Sarasota!</p><p><b>Key Responsibilities:</b></p><p>Create an environment of “Patients First” focusing on excellent patient interaction</p><p>Recognize and appropriately respond to the patients with ease and compassion</p><p>Maintain the highest level of confidentiality with patient information and interactions</p><p>Multi-task, think critically and work quickly to resolve problems as they arise</p><p>Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)</p><p>Keep current with company policies and procedures</p><p>Responsible for either opening or closing of dispensary (key holder)</p><p>Balance cash and product inventory as part of daily closing procedure</p><p>Observing and participating in patient services during consultation and sale</p><p>Maintain accountability of all team members, in relation to specific job description</p><p>Other duties as assigned by Manager</p><p><b>Requirements</b></p><p>High School Diploma or equivalent</p><p>Must be at least 21 years of age</p><p>Recent and relevant hospitality and/or retail experience required</p><p>Must have reliable transportation</p><p>2+ year customer service</p><p>Strong customer service skills</p><p>Must possess a positive and professional attitude</p><p>Ability to quickly learn and apply new technologies and systems</p><p>Minimum</p><p><b>Qualifications:</b></p><p>Experience in hospitality service and/or high-volume retail environment</p><p>Bachelor’s degree or equivalent required</p><p>1 – 3 years in a retail environment managing a team</p><p>Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus</p><p>Experience working with Excel, POS, and inventory management control systems</p><p>Strong interpersonal skills</p><p>Must be 21 years of age or older.</p><p>Must successfully pass an extensive background check, including CORI</p><p>Physical and Environmental</p><p><b>Requirements:</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><p>Ability to work a minimum of 8 hours a day and rotating shifts;</p><p>Flexible schedule availability including nights, weekends and holidays;</p><p>Ability to lift, push, and pull 50 pounds;</p><p>Ability to sit, squat, bend, and kneel repetitively throughout a workday;</p><p>Ability to stand for extended periods of time;</p><p><b>Ability and willingness to work in the following conditions:</b></p><p>General office environment;</p><p>Extended computer usage;</p><p>Extended phone usage including teleconferences</p><p>Equal Opportunity Employment</p><p>GrowHealthy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, GrowHealthy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>GrowHealthy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status.</p><p>Powered by JazzHR</p><p>nLLizVoz9Z</p></div>","company":{"website":"ianthus.com","companyType":"Public/Established","name":"iAnthus","logoUrl":"/logos/ianthus-capital-c36caf6d20991ec90c6c56824883f16e.png"},"location":{"country":"United States","address":"Sarasota, FL, USA","city":"Sarasota","stateProvince":"FL"},"frontendLink":"/job-posting/ianthus/dispensary-shift-lead/5b6d7e71d4fdde962a2c2f095dfa7e56","title":"Dispensary Shift Lead","category":"Medical & Healthcare","hash":"5b6d7e71d4fdde962a2c2f095dfa7e56","postingUrl":"https://www.learn4good.com/jobs/sarasota/florida/management_and_managerial/652388024/e/"},{"employmentType":"Full-time","function":["Retail"],"postedOn":"4 days ago","description":"<div><p>We are a fast growing medical cannabis dispensary looking for upbeat, outgoing personalities and bright minds.</p><p>If you are a self-motivated individual, with a desire to learn and grow with a trailblazing company in the greatest industry there is, we are looking for YOU!</p><p>We strive to bring the best possible service to the largest number of customers, and with your help we can make it happen.</p><p>QUALIFICATIONS:- Must be at least 21 years old- Must have medical marijuana card- Must have excellent attendance and professionalism- Basic knowledge of cannabis preferred- No cannabis consumption permitted on the job- 2+ years of face to face service industry experience required -- retail, sales, restaurant, bar, winery, brewery, barista, hotel, hospitality, host, hostess, customer service.</p><p>- Must be detail oriented and able to handle cash register in a high-volume, fast paced environment- Must be able to pass a criminal background check (excluding marijuana related charges)- Must have reliable transportation- Must be an enthusiastic &amp; outgoing team player with a strong spirit of cooperation- This position requires the physical ability to perform tasks that involve prolonged standing, walking, and kneeling- Ability to tailor each guest interaction to the individual- Flexible schedule -- available days, evenings, weekdays, weekends, and some holidays is a MUST!</p><p>Duties &amp; Responsibilities:- Provide information and educate patients on our products- Maintain working knowledge of relevant state and federal laws regarding marijuana in Washington state- Setup displays- Operate POS system- Maintain inventory control &amp; high-volume cash handling- Positive energy, team spirit, happy soul- our shop is good vibes only!</p><p>Job Type: Full-timePay: From $10.00 per hourSchedule:8 hour shiftDay shiftHolidaysMonday to FridayNight shiftWeekend availabilityWork Location:One locationWork Remotely:NoWork Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Dank's Wellness Emporium","logoUrl":"/logos/danks-wonder-emporium-c206df74015f70c057c0fc12febcec6a.jpeg"},"location":{"country":"United States","address":"Norman, OK, USA","city":"Norman","stateProvince":"OK"},"frontendLink":"/job-posting/danks-wellness-emporium/budtender-shift-lead-medical-cannabis-retailer/b73c0f114f61a0790858f1fab54852da","title":"Budtender/Shift Lead - Medical Cannabis Retailer","category":"Retail","hash":"b73c0f114f61a0790858f1fab54852da","postingUrl":"https://tarta.ai/j/4FqidHwBPV406l6XKWnU-budtender-shift-lead-medical-cannabis-retailer-in-norman-ok-at-dank-s-wellness-emporium"},{"function":["Retail"],"postedOn":"2 days ago","description":"<div><div><p><b>SUMMARY AND SCOPE OF THE POSITION:</b><br />The Retail Supervisor is an entry-level manager who has authority over Tribal Nation Flower Company’s budtenders and their day-to-day performance. The Retail Supervisor’s job is to give instructions to Retail Budtenders and take responsibility for their progress. They are responsible for the entire retail department and shifts. Retail Supervisors help Tribal Nation Flower Company ensure maximum productivity from the employees they manage, and they work with Management to interview and assess potential new workers. Retail Supervisors assist with managing employee<br />schedules and employee payroll. Retail Supervisors oversee employee performance issues and discipline. Retail Supervisors ensure the store operates safely for the customers. In interacting with<br />customers, the Retail Supervisor will usually deal with customer complaints and other feedback, have communication with vendors and manage loss prevention. Additional Supervisor roles may include the opening and closing of the store, supervising the stocking of shelves, and ensuring the store is presentable and clean for shoppers. The Supervisors oversee coworkers; including at times other departments, based on business needs ensuring they comply with company and safety policies, Compliance/Regulations, and delegating tasks appropriately.</p><p></p><p><b><br />PRIMARY DUTIES AND RESPONSIBILITIES:</b><br /> Keeping up with communication and knowledge posted on Slack<br /> Managing the workflow of their employees, creating team schedules, and delegating tasks<br /> Assessing the work performance of their employees and identifying areas that need improvement<br /> Ensuring that business goals, deadlines, and performance standards are met<br /> Communicating with retail staff to maintain traffic flow, minimize wait times, and maximize customer sales and satisfaction<br /> Training and onboarding new hires to make sure they understand their roles<br /> Clean the store and ensure products are properly displayed before the store opens<br /> Maintain the organization of sales stations and dispensary through daily upkeep<br /> Advise customers concerning particular products or services<br /> Organizing shift schedules for team members<br /> Monitoring attendance, tardiness, and time off<br /> Supervising employees and assisting with tasks as necessary<br /> Handling customer issues and managing conflicts<br /> Adhering to company policies and health, safety, and employment standards<br /> All other duties as assigned</p><p><br /><i>The duties and responsibilities described above may provide only a partial description of this </i><i>position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not</i><br /><i>outlined in this document may be added as necessary or desirable, with or without notice.</i></p><p></p><p><b><br />MINIMUM QUALIFICATIONS:</b><br /> High school diploma / GED<br /> A valid State-issued Driver’s License<br /> A Passport quality photo<br /> Must be 21 years of age or older<br /> Must successfully pass a background check<br /> Must successfully pass a drug test for all substances non-cannabis</p><p></p><p><b><br />PREFERRED QUALIFICATIONS:</b><br /> Bilingual (English/ Spanish) applicants are strongly preferred<br /> Prior cannabis knowledge, education, or certification in the cannabis industry<br /> 3-5 Years’ experience in a similar role<br /> Exceptional customer service skills<br /> Accurate data entry and record-keeping<br /> Proficiency in Microsoft Word, Excel, Outlook, and email and internet applications<br /> Knowledge of customer marijuana policies, law, compliance, and regulations<br /> Ability to maintain a consistent teamwork mentality<br /> Ability to work in a fast-paced, changing, challenging, and busy environment<br /> Conflict resolution skills<br /> Basic math skills</p><p></p><p><b><br />Technical Skills:</b><br /> Ability to solve problems promptly and deal with a variety of variables to arrive at solutions when no defined set of guidelines may exist<br /> Ability to listen to and consider diverse ideas and opinions and to make recommendations based on a combination of factors and information<br /> Ability to effectively assess risk<br /> Strong analytical and problem-solving skills; able to identify, analyze and resolve issues<br /> Excellent interpersonal and communication skills<br /> Ability to overcome objections, anticipate concerns, and work to overcome them<br /> Ability to exercise independent judgment and make sound decisions effectively<br /> Personal organization and time management skills<br /> Ability to multi-task under tight timeline constraints, including the ability to prioritize<br />and perform successfully in a fast-paced environment</p><p></p><p><b><br />Key Competencies Required:</b><br /> Self-motivated and possesses the ability to positively motivate others.<br /> Displays a willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.<br /> Strong work ethic and the ability to demonstrate the willingness and ability to put forth a level of work effort required to fulfill job duties as required.<br /> Possesses professional appearance and attitude.<br /> Possesses social and professional skills to develop and maintain productive relationships.<br /> Ability to adapt well in a constantly changing environment.<br /> Flexible and non-judgmental.<br /> Possesses the ability to handle stressful situations and a high-volume workload in a consistently calm and productive manner.<br /> Displays a willingness to accept new challenges and opportunities as a key to personal and professional growth.<br /> Attention to detail and results orientated.</p><p></p><p><b><br />Physical Demands:</b><br /><i>The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable</i><br /><i>individuals with disabilities to perform the essential functions of the position provided no undue hardship would result.</i></p><p><br /> The individual is required to regularly sit at a computer and enter data for extended periods<br /> The individual is required to listen and talk to individuals and before groups in the performance of the job<br /> The individual is regularly called upon to deal with stressful situations and a high work volume<br /> The individual is regularly required to stand, walk, and drive for extended periods<br /> The individual is occasionally required to bend, stretch, and use hands to handle or feel objects, tools, or controls and to reach with hands and arms<br /> The individual is occasionally required to lift to 25 lbs.<br /> The position requires some travel and scheduling flexibility</p><p></p><p><b><br />Our Vision:</b><br />Tribal Nation Flower Company’s vision is dedicated to providing quality cannabis products, services, and experiences to our guests. We are passionate about enhancing the lives of our guests and giving back to the community where we operate.</p><p></p><p><b><br />Mission Statement:</b><br />Tribal Nation Flower Company is a premier distributor of cannabis and cannabis products serving California. We have a highly controlled and adaptive operation that will provide a broad range of high-quality, fairly priced products. We will bring legitimacy to the marijuana industry by acting with the highest level of integrity, strictly adhering to regulations, and by promoting the clinical efficacy of cannabis.</p><p><br /><b>Discriminatory Practices Prohibited:</b><br />To provide equal employment and advancement opportunities to all individuals, employment decisions at Tribal Nation Flower Company are based on merit, qualifications, and abilities. Tribal Nation Flower Company complies with all Cannabis Commission guidelines. Tribal Nation Flower Company does not discriminate in employment opportunities or practices based on race, national origin or ethnic background; height and weight; a credit rating or economic status; religious affiliation or beliefs; citizenship; marital status, civil partnership, or the number of children; age; gender, gender identity or expression; sexual orientation; security/ background checks for certain religious or ethnic groups; U.S. military or veteran status; disability or medical condition; or questions and examinations.</p><p></p><p><b><br />PRCI TRIBAL PREFERENCE</b><br />For purposes of hiring, promotions, transfers, and training; all candidates must possess the ''Minimum Qualifications\" that are stated in the job description or job announcement. Minimum Qualifications are defined as those entry-level qualifications essential to the performance of the basic responsibilities for each job category, including but not limited to education, training, specific work experience, employment record, and physical skills (where applicable). Preference shall be given with respect to personnel decisions, layoffs, recalls, promotions, transfers, training, and hiring. First, enrolled Tribal Members who meet the Minimum Qualifications shall not be denied (interview) if another individual at a lower preference has higher qualifications than are necessary for the position. Second, after preference is provided to enrolled Tribal Members, Native Americans who are enrolled members of a federally recognized tribe other than Picayune Rancheria of the Chukchansi Indians shall be provided preference over equally qualified non-Indian candidates; however, if the non-Indian candidate is more qualified, a business decision may be made to hire or promote the best candidate. If more than one person at the same preference level meets the Minimum Qualifications, the decision-makers shall have discretionary authority to make the appropriate business decision in the best interest of the Tribe. Accordingly, when preparing job descriptions or job announcements, care should be taken to establish qualifications that fit<br />the desired needs of the position.</p><p><br />INDIAN PREFERENCE STATEMENT<br />Under CFR 25, Part 276 and by Title VII of the Civil Rights Act, Section 701(b) and 703(i), preference in filling all vacancies provided to qualified PRCI Tribal Members and/or other American Indian/Alaska Native Candidates.</p></div></div>","company":{"companyType":"Startup","name":"Picayune Rancheria of the Chukchansi Ind"},"location":{"country":"United States","address":"Coarsegold, CA 93614","city":"Coarsegold","stateProvince":"CA"},"frontendLink":"/job-posting/picayune-rancheria-of-the-chukchansi-ind/cannabis-retail-supervisor/3e4ed7e0d8c97857042e3e9961ba2f6c","title":"Cannabis Retail Supervisor","category":"General","hash":"3e4ed7e0d8c97857042e3e9961ba2f6c","postingUrl":"https://www.indeed.com/job/cannabis-retail-supervisor-a71cbf3a7cf1a7dc"}]