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Armed Guest Relations Officer $20/hr

ArmorTech Security Vista, CA 92084 Part-time
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ArmorTech Security is seeking qualified and licensed Armed Security officers to be a part of our guest relations division at a city and state legal dispensary located in Vista, CA. This position is critical for the continued success of our cannabis clientele; utilizing a combination of customer service, tact, intelligence gathering and teamwork.

You must have a friendly/ professional demeanor, exquisite hygiene, and demonstrate the ability to work well either individually or within a team environment for hire. All officers undergo a 90-day probationary period prior to becoming an official member of our team. After your probationary period, you will have the opportunity to enroll in our health and active training packages.

IMPORTANT: Due to the complications presented with COVID-19, all security and staff are required by law to have adequate facial coverings while on duty. As new mandates and adjustments are made, the security officer must be flexible and patient to adapt as needed.

Some of the duties and responsibilities of this position require the following:

*Patrolling facility grounds while maintaining a heightened state of awareness; ensuring entry points (both foot and vehicle) are secured and free from any security risks.
*Assist with guest pickup orders
*Maintain a clean and hygienic workspace.
*Assist clients, staff, and guests as needed.
*Provide traffic control as needed.
*If required, screen patients entering the facility via a no-touch thermometer.
*Prepare time card reports.
*Gather, Analyze, Interpret and Disseminate incoming intelligence from various sources.

To be considered, you must meet these minimum qualifications:

*Be at least 21 years of age or older.

*Physically Fit

*Be able to provide your own firearm and duty gear.

*Be capable of wearing a face covering for the entire length of a shift (with the exception of lunch and rest breaks).

*Have a valid guard and firearm license with the Bureau of Security and Investigations (BSIS.CA.GOV).

*Must be able to see, hear, speak, and write clearly in English in order to communicate effectively with employees and/or other customers. Bilingual is a plus.

*Must have your own vehicle or a means of transportation that will not negatively interfere with arriving at the site on-time. Vehicle must be in good condition.

*Previous security, military, or law enforcement experience is preferred but not required. For prior military, you must have a copy of your DD214.

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

  • Professional development assistance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

Supplemental Pay:

  • Tips

COVID-19 considerations:
Employees will be required to wear a face covering.

Application Question(s):

  • Please indicate which days you are UNABLE to work
  • If hired, how soon are you looking to begin training/ work?
  • Do you have your own vehicle?
  • This question is not a deal breaker: Are you capable of traveling to La Jolla, CA in the event of shift coverage needs?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 3 years (Preferred)

License/Certification:

  • Guard Card Permit (Required)
  • Exposed Firearm Permit (Required)
  • Bullet resistant vest (Preferred)

Work Location: One location

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Processing of candidates will occur throughout the year on an ongoing basis. The pool of candidates from this recruitment may be used to fill vacancies for the classification of <b><i>Part-Time Guest Consultant</i></b><b> </b>for up to one (1) year.</div><div></div><div>Our Guest Consultants provide excellent customer service and knowledgeable information on cannabis products to patients and guests. Strives to provide a superior patient experience for all guests at Essence Dispensary.</div><h2><b>Responsibilities</b></h2><div><ul><li>Responsible for patient data, paperwork, and upkeep.</li><li>Coordinates with the General Manager and Dispensary Manager on operating and inputting into the Essences EVS system.</li><li>Maintains accurate records of patient's identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.</li><li>Records, arranges, and packages patient orders.</li><li>Maintains an organized environment and facility appearance.</li><li>Welcomes patients and caregivers as they enter the facility.</li><li>Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.</li><li>Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the EVS system and with the State's system when implemented.</li><li>Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.</li><li>Responds to and resolve patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.</li><li>Maintains a basic understanding of the medicine, products, and services provided at Essence.</li><li>Educates patients and caregivers on the processes of registration, renewals, lost registration documents, etc.</li><li>Communicates with patients and caregivers about their personal goals in using medical marijuana and provide educational materials and resources for patients and caregivers as needed.</li><li>Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Nevada.</li></ul><h2><b>Qualifications</b></h2><ul><li>A minimum of two (2) years of cash handling, customer service experience is required. Ideal candidates will have worked directly in a retail environment.</li><li>Previous experience working in a cannabis retail setting is preferred. • Basic to intermediate understanding of cannabis products, different strains and medical benefits of cannabis use is required</li><li>Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment. • Proven ability to accurately record data.</li><li>Ability to answer a multi-phone line system.</li><li>Strong attention to detail with ability to work in a fast paced, high-stress environment.</li><li>High integrity and honesty.</li><li>Proficiency in windows-based software and internet navigation.</li><li>Ability to stand, reach, bend, and crouch repetitively over an extended period of time.</li><li>Ability to work in ever changing physical conditions.</li><li>Ability to lift up to 25 lbs at a time.</li><li>Knowledge of medical marijuana policies and laws.</li><li>Ability to work independently with little to no supervisor or as part of a team is required.</li><li>Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.</li><li>Must be 21 years of age or older</li></ul><h2><b>Additional Requirements</b></h2><ul><li><b>Note: Green Thumb will be operating in accordance with the Biden Administration's </b><b>Path Out of the Pandemic</b><b>. The plan requires employees of all businesses with 100 or more employees to be fully vaccinated or require weekly testing for unvaccinated employees by January 4, 2022.</b></li></ul></div><div><p><b>As an employer of more than 100 employees, Green Thumb will be operating in accordance with the Biden Administration's </b><b>Path Out of the Pandemic</b><b> should the mandate take effect.</b></p></div></div></div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Las Vegas, NV 89146","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb/guest-consultant/14e2f61b19faec6964954709021f5b8b","title":"Guest Consultant","category":"Professional, Scientific, and Technical Services","hash":"14e2f61b19faec6964954709021f5b8b","postingUrl":"https://www.indeed.com/job/guest-consultant-860d9c8fef1f5f60"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"26 days ago","description":"<div><p>POSaBIT is a well-funded FinTech startup, working exclusively within the cannabis industry. We build unique solutions, leveraging cryptocurrency and blockchain technology, to create new and better financial services and transaction methods. Our home base is just outside Seattle, but we are looking for candidates from all over the country that can work remotely.</p><p>Top Reasons to Work with Us</p><ul><li>Our target markets are growing at 25X over the next three years.</li><li>Being part of this new industry customers need our innovative solutions, making us uniquely positioned to capitalize on a once-in-a-lifetime market opportunity.</li><li>We have an undeniable positive impact on our customer’s business, providing tremendous value and solving critical pain points.</li><li>We offer a fun, dynamic workplace staffed by passionate individuals who are committed to achieving something special.</li><li>Your contributions will be visible and be impactful!</li><li>Proactivity and risk-taking are encouraged and rewarded.</li></ul><p>POSaBIT prides itself on exemplary customer service and we are looking to build out our Client Service team with a new team member who is willing and able to become an expert in the field and foster excellent relationships with our client base located across the country.</p><p>Role Responsibilities</p><ul><li>Passion and energy to help our customers build their business.</li><li>Create a beneficial working relationship with a base of partner cannabis retail stores.</li><li>Be responsible and attentive in customer support, both written and verbally.</li><li>Ability to work independently.</li><li>Proactively listen to the customers’ needs and assess if the issue needs to be elevated to the next level.</li><li>Meticulous note taking and updating accounts in a CRM tool.</li></ul><p>What You Need for the Position:</p><ul><li>Bachelor’s degree preferred, but can be a mix of education and experience</li><li>1-2 years’ experience in Client Services</li><li>Experience or familiarity with the cannabis industry</li><li>High volume inbound/outbound call experience</li><li>Strong interpersonal skills</li><li>Ability to work in a fast-moving, spontaneous environment</li><li>Occasional weekend work, occasional travel</li></ul><p>What’s In It for You</p><ul><li>You get to work in a fast-growing industry experiencing rapid growth</li><li>Opportunity to make a significant impact and be recognized for it</li><li>Stock option plan</li><li>Excellent benefits including – medical, dental, vision, 401k, life and disability insurances</li></ul><p>POSaBIT Inc. is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.'<br />'<br />Work Location:</p><ul><li>One location</li></ul><p>Work Remotely</p><ul><li>Temporarily due to COVID-19</li></ul><p>Job Type: Full-time</p><p>Pay: $40,000.00 - $50,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Profit sharing</li><li>Vision insurance</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Ability to commute/relocate:</p><ul><li>Kirkland, WA 98034: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Client Service: 1 year (Preferred)</li></ul><p>Work Location: Remote</p></div>","company":{"companyType":"Private/Growth","name":"POSaBit","logoUrl":"/logos/posabit-a05e92f5d76429f5bd38ecab467ca1b5.png"},"location":{"address":"Remote"},"frontendLink":"/job-posting/posabit/client-service-representative/ee9d23aa83268df66bbe80d7a3362582","title":"Client Service Representative","category":"Information Technology & Services","hash":"ee9d23aa83268df66bbe80d7a3362582","postingUrl":"https://www.indeed.com/job/client-service-representative-41aa7713b724c105"},{"salaries":[{"salaryStart":"$35k","salaryEnd":"$140k","currency":"US","source":"ZipRecruiter","position":"Management Consulting","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Management-Consulting-Make-a-Year-in-Reno,NV"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"13 days ago","description":"<div><p><b>Job Description</b></p><p>Guest Consultants are the key to our success - connecting personally with our guests and helping them on their desired path towards well-being through the power of cannabis. You'll become a master of our menu inside and out, allowing you to help anyone who walks through our doors with the perfect product and consumption recommendation</p><p><b>You are:</b></p><p>• Friendly and upbeat</p><p>• Eager to learn and stay up to date on new products and industry news</p><p>• Detail oriented</p><p>• Passionate</p><p>• An effective communicator</p><p>• Flexible and adaptable in a fast growing/ ever changing industry</p><p><b>What you'll do:</b></p><p>• Educate guests on products, consumption methods, and safety</p><p>• Provide safe, effective, and personalized recommendations</p><p>• Keep our space tidy, properly stocked, and welcoming</p><p>• Ensure compliance standards are being met in all your shift duties - from verifying proper paperwork to accurate Point of Sale system usage to proper cash handling and more</p><p>• Contribute to the overall operations of the store, helping to ensure everything runs correctly and smoothly</p><p>• Be a team player who promotes a positive and collaborative work environment</p><p>• Adhere to your scheduled hours/days</p><p><b>What you'll need:</b></p><p>• 1+ year of customer service experience; specialty customer-facing retail experience preferred</p><p>• High school diploma, or equivalent</p><p>• Experience with POS systems</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Ability to use standard office tech - email, spreadsheets, database management</p><p>• Knowledge of applicable federal, state and local industry laws and regulations</p><p><b>What you'll get:</b></p><p>• Education and training</p><p>• Employee discount</p><p>• Option to participate in a 401k program</p><p>• Occasional free merchandise</p><p>Additional Requirements + Working Conditions</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks</p><p>• Possess valid driver's license or state ID</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry</p><p>• You will be regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• You must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance)</p><p>• You day may include sitting or standing for extended periods of time</p><p>• You may be required to work in varying and sometimes adverse weather conditions</p><p>Note: Green Thumb will be operating in accordance with the Biden Administration's . The plan requires employees of all businesses with 100 or more employees to be fully vaccinated or require weekly testing for unvaccinated employees by January 4, 2022.</p><p>As an employer of more than 100 employees, Green Thumb will be operating in accordance with the Biden Administration's should the mandate take effect.</p><p>Category</p><p>First-Line Supervisors of Office and Administrative Support Workers</p><p><b>Experience</b></p><p>1 to 20+ years</p><p>Job type</p><p>Full time</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Sparks, NV, USA","city":"Sparks","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries/guest-consultant/56d70c0e366c37319bd917fcbdab8c6b","title":"Guest Consultant","category":"Manufacturing","hash":"56d70c0e366c37319bd917fcbdab8c6b","postingUrl":"https://www.snagajob.com/jobs/678509589","salary":"$35k - $140k"},{"salaries":[{"salaryStart":"$13","salaryEnd":"$14","currency":"US","source":"Glassdoor","position":"Guest Consultant","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Essence-Cannabis-Dispensary-Guest-Consultant-Las-Vegas-Hourly-Pay-EJI_IE1996319.0,27_KO28,44_IL.45,54_IM477.htm"}],"employmentType":"Part-time","function":["Customer Service"],"postedOn":"16 days ago","description":"<div><p>The Role</p><p>Essence Vegas announces the invitation to submit resumes/CV's for the position of Part-Time Guest Consultant. Processing of candidates will occur throughout the year on an ongoing basis. The pool of candidates from this recruitment may be used to fill vacancies for the classification of Part-Time Guest Consultant for up to one (1) year</p><p>Our Guest Consultants provide excellent customer service and knowledgeable information on cannabis products to patients and guests. Strives to provide a superior patient experience for all guests at Essence Dispensary.</p><p><b>Responsibilities</b></p><p>• Responsible for patient data, paperwork, and upkeep.</p><p>• Coordinates with the General Manager and Dispensary Manager on operating and inputting into the Essences EVS system.</p><p>• Maintains accurate records of patient’s identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.</p><p>• Records, arranges, and packages patient orders.</p><p>• Maintains an organized environment and facility appearance.</p><p>• Welcomes patients and caregivers as they enter the facility.</p><p>• Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.</p><p>• Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the EVS system and with the State’s system when implemented.</p><p>• Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.</p><p>• Responds to and resolve patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.</p><p>• Maintains a basic understanding of the medicine, products, and services provided at Essence.</p><p>• Educates patients and caregivers on the processes of registration, renewals, lost registration documents, etc.</p><p>• Communicates with patients and caregivers about their personal goals in using medical marijuana and provide educational materials and resources for patients and caregivers as needed.</p><p>• Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Nevada.</p><p><b>Qualifications</b></p><p>• A minimum of two (2) years of cash handling, customer service experience is required. Ideal candidates will have worked directly in a retail environment.</p><p>• Previous experience working in a cannabis retail setting is preferred. • Basic to intermediate understanding of cannabis products, different strains and medical benefits of cannabis use is required</p><p>• Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment. • Proven ability to accurately record data.</p><p>• Ability to answer a multi-phone line system.</p><p>• Strong attention to detail with ability to work in a fast paced, high-stress environment.</p><p>• High integrity and honesty.</p><p>• Proficiency in windows-based software and internet navigation.</p><p>• Ability to stand, reach, bend, and crouch repetitively over an extended period of time.</p><p>• Ability to work in ever changing physical conditions.</p><p>• Ability to lift up to 25 lbs at a time.</p><p>• Knowledge of medical marijuana policies and laws.</p><p>• Ability to work independently with little to no supervisor or as part of a team is required.</p><p>• Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.</p><p>• Must be 21 years of age or older</p><p>Additional Requirements</p><p>• Note: Green Thumb will be operating in accordance with the Biden Administration’s Path Out of the Pandemic. The plan requires employees of all businesses with 100 or more employees to be fully vaccinated or require weekly testing for unvaccinated employees by January 4, 2022</p></div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Henderson, NV, USA","city":"Henderson","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb/guest-consultant/2f798bae67d54e1cf2684654e72eb9a6","title":"Guest Consultant","category":"Professional, Scientific, and Technical Services","hash":"2f798bae67d54e1cf2684654e72eb9a6","postingUrl":"https://www.startwire.com/jobs/henderson-nv/guest-consultant-3670012047/amp","salary":"$13 - $14"},{"salaries":[{"salaryStart":"$35k","salaryEnd":"$140k","currency":"US","source":"ZipRecruiter","position":"Management Consulting","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Management-Consulting-Make-a-Year-in-Reno,NV"},{"salaryStart":"$14","salaryEnd":"$16","currency":"US","source":"Glassdoor","position":"Style Consultant","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Target-Style-Consultant-Stockton-Hourly-Pay-EJI_IE194.0,6_KO7,23_IL.24,32_IM836.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"19 days ago","description":"<div><p>Do you love to help people? Are you interested in the cannabis industry? RISE is opening a brand-new retail location in Reno, NV, and this is your opportunity to be a part of the founding team that sets the tone for the new space - in other words, you can put your (green) thumbprint on the newest RISE location.</p><p>Guest Consultants are the key to our success - connecting personally with our guests and helping them on their desired path towards well-being through the power of cannabis.</p><p>You'll become a master of our menu inside and out, allowing you to help anyone who walks through our doors with the perfect product and consumption recommendation.</p><p><b>You are:</b></p><p>Friendly and upbeat</p><p>Eager to learn and stay up to date on new products and industry news</p><p>Detail oriented</p><p>Passionate</p><p>An effective communicator</p><p>Flexible and adaptable in a fast growing/ ever changing industry</p><p><b>What you'll do:</b></p><p>Educate guests on products, consumption methods, and safety</p><p>Provide safe, effective, and personalized recommendations</p><p>Keep our space tidy, properly stocked, and welcoming</p><p>Ensure compliance standards are being met in all your shift duties - from verifying proper paperwork to accurate Point of Sale system usage to proper cash handling and more</p><p>Contribute to the overall operations of the store, helping to ensure everything runs correctly and smoothly</p><p>Be a team player who promotes a positive and collaborative work environment</p><p>Adhere to your scheduled hours/days</p><p><b>What you'll need:</b></p><p>1+ year of customer service experience; specialty customer-facing retail experience preferred</p><p>High school diploma, or equivalent</p><p>Experience with POS systems</p><p>Consistent demonstration of excellent customer service skills</p><p>Ability to use standard office tech - email, spreadsheets, database management</p><p>Knowledge of applicable federal, state and local industry laws and regulations</p><p><b>What you'll get:</b></p><p>Education and training</p><p>Employee discount</p><p>Option to participate in a 401k program</p><p>Occasional free merchandise</p><p>Additional Requirements + Working Conditions</p><p>Must be 21 years or older</p><p>Must pass any and all required background checks</p><p>Possess valid driver's license or state ID</p><p>Must be and remain compliant with all legal or company regulations for working in the industry</p><p>You will be regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>You must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance)</p><p>You day may include sitting or standing for extended periods of time</p><p>You may be required to work in varying and sometimes adverse weather conditions</p><p><b>Note:</b></p><p>Green Thumb will be operating in accordance with the Biden Administration's Path Out of the Pandemic.</p><p>The plan requires employees of all businesses with 100 or more employees to be fully vaccinated or require weekly testing for unvaccinated employees by January 4, 2022</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries (GTI)","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Reno, NV, USA","city":"Reno","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries-gti/guest-consultant/14fc3292132f27d93888bd9e8897275c","title":"Guest Consultant","category":"Manufacturing","hash":"14fc3292132f27d93888bd9e8897275c","postingUrl":"https://us.bebee.com/job/20211120-23372143034f4d90d1bd8b9199dd70f1","salary":"$35k - $140k"},{"employmentType":"Full-time , Part-time","function":["Customer Service"],"postedOn":"19 hours ago","description":"<div><p><b>COMPANY CULTURE AND MISSION</b><br />Our mission is to empower and create more entrepreneurs of color in the cannabis industry.<br />An industry that once negatively impacted people of color is now used to empower.<br />Our company culture offers true flexibility, the freedom to be creative and grow within the organization. We value entrepreneurial expression that is expressed through innovation and freedom to be creative. We focus on creating a clear purpose and dedicate focus on employee happiness.<br /><b>RESPONSIBILITIES</b><br />Good Tree is known for being vertically integrated which allows you to offer the best deals to our patients. As a part of our Customer Relations team, you're charged with creating meaningful relationships with our patients through product recommendations and superior customer service. You are creative and driven which allows you to create these meaningful relationships with our patients while working remotely.<br />You're comfortable with numbers and drawing insight through stats and analytics. Good Tree is data-driven and uses data to evaluate areas of opportunity. You pride yourself in working in a team environment and are able to communicate effectively through the multiple channels of communication that are provided.</p><p>Good Tree is fast-paced and is constantly evolving to keep up with delivery demand. As a Customer Relations specialist, you are able to respond to customer escalation in a productive manner that ensures customer retention. You're comfortable with company developments to ensure efficiency. You are able to provide your unique skill set to add value and contribute to our company development.<br /><b>PERFORMANCE OBJECTIVES</b></p><ul><li><b>Upsell by providing unique deals: </b> Understanding how to leverage Good Trees virtually integrated infrastructure to create bulk deals for our patients.</li><li><b>Retain new customers: </b> Focusing on adding value to every patient interaction by providing superior customer service that boosts customer retention.</li><li><b>Analyze data for personal development: </b> Using company data and personal data to identify opportunities to improve.</li></ul><p><b>MINIMUM QUALIFICATIONS</b><br />Over the age of 21<br />One year of experience in a fast-paced sales environment<br />One year experience in customer service</p><p><b>PREFERRED QUALIFICATION</b><br />BA/BS Degree in Business Management or related field<br />Knowledge of the Cannabis industry</p><p><i>We look forward to reading your application!</i></p><p><i>Good Tree is an equal opportunity employer. We celebrate diversity, and it is our dedication to creating an inclusive environment for all staff and employees.</i><br /><i>Job Types: Full-time , Part-time</i><br /><i>Pay: $20.00 - $27.00 per hour</i></p><p>Job Type: Full-time</p><p>Pay: $20.00 - $27.00 per hour</p></div>","company":{"companyType":"Private/Startup","name":"Good Tree","logoUrl":"/logos/good-tree-28d9424d80ca801e37621b2f86f2f404.png"},"location":{"country":"United States","address":"Los Angeles, CA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/good-tree/customer-relations-specialist/a4b24232dffc70edc9b185209cc046de","title":"Customer Relations Specialist","category":"Agriculture & Farming","hash":"a4b24232dffc70edc9b185209cc046de","postingUrl":"https://www.indeed.com/job/customer-relations-specialist-9ad845f02a8a0831"},{"employmentType":"Part-time, Permanent","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Doctor Love and Hemp City is a successful, privately owned business. It was first established is 2001. We offer the best selection of top quality products, best level of customer service, as well as the best product knowledge. We pride ourselves in winning 1st place for 4 consecutive years of Readers Choice for best adult store in the city of Kamloops. We are looking for a <b>PART TIME SALES ASSOCIATE</b> who is customer service focused at our Cranbrook location. The shifts will be Saturday to Tuesday guaranteed with the possibilities of increase in hours around the holidays and for call ins.</p><p><b>ATTRIBUTES</b></p><ul><li>Passionate about Customer Service</li><li>Great Communication Skills</li><li>Positive Attitude and eagerness to learn</li><li>Must speak and write fluently in English</li></ul><p><b>SCHEDULE</b><br /><b>PART TIME UP TO 20 HOURS A WEEK</b></p><ul><li>Must be available Evenings, Weekends, Holidays</li><li>Open availability for day coverage</li></ul><p><b>REWARDS</b></p><ul><li>Full sales training</li><li>Great Employee Discount</li><li>Great Company Culture</li><li>Sales Incentives</li><li>Competitive Bonus Structure</li></ul><p><b>APPLICATION</b><br />To apply please respond to the listing with your resume and cover letter.<br />Part time hours 20 hours per week</p><p>Job Types: Part-time, Permanent</p><p>Salary: From $15.20 per hour</p><p>Part-time hours: 20 per week</p><p>Job Types: Part-time, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />We are following all provincial mandates and have an extensive cleaning policy in place to keep everyone safe as they shop and work.</p><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Retail sales: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Cranbrook, BC","city":"Cranbrook","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/acc8f5e3047cba2e0ba96aca66ad7d1a","title":"Customer Service Representative","category":"Retail","hash":"acc8f5e3047cba2e0ba96aca66ad7d1a","postingUrl":"https://ca.indeed.com/job/customer-service-representative-9c1163c03822082e"},{"salaries":[{"salaryStart":"$35k","salaryEnd":"$140k","currency":"US","source":"ZipRecruiter","position":"Management Consulting","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Management-Consulting-Make-a-Year-in-Reno,NV"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"30 days ago","description":"<div><p>s are the key to our success – connecting personally with our guests and helping them on their desired path towards well-being through the power of cannabis. You’ll become a master of our menu inside and out, allowing you to help anyone who walks through our doors with the perfect product and consumption recommendation.</p><p>You Are</p><p>• Friendly and upbeat</p><p>• Eager to learn and stay up to date on new products and industry news</p><p>• Detail oriented</p><p>• Passionate</p><p>• An effective communicator</p><p>• Flexible and adaptable in a fast growing/ ever changing industry</p><p>What You’ll Do</p><p>• Educate guests on products, consumption methods, and safety</p><p>• Provide safe, effective, and personalized recommendations</p><p>• Keep our space tidy, properly stocked, and welcoming</p><p>• Ensure compliance standards are being met in all your shift duties – from verifying proper paperwork to accurate Point of Sale system usage to proper cash handling and more</p><p>• Contribute to the overall operations of the store, helping to ensure everything runs correctly and smoothly</p><p>• Be a team player who promotes a positive and collaborative work environment</p><p>• Adhere to your scheduled hours/days</p><p>What You’ll Need</p><p>• 1+ year of customer service experience; specialty customer-facing retail experience preferred</p><p>• High school diploma, or equivalent</p><p>• Experience with POS systems</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Ability to use standard office tech – email, spreadsheets, database management</p><p>• Knowledge of applicable federal, state and local industry laws and regulations</p><p>What You’ll Get</p><p>• Education and training</p><p>• Employee discount</p><p>• Option to participate in a 401k program</p><p>• Occasional free merchandise</p><p>Additional Requirements + Working Conditions</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks</p><p>• Possess valid driver’s license or state ID</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry</p><p>• You will be regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• You must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance)</p><p>• You day may include sitting or standing for extended periods of time</p><p>• You may be required to work in varying and sometimes adverse weather conditions</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries (GTI)","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Spanish Springs, NV, USA","city":"Spanish Springs","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries-gti/guest-consultant/e5938bcb08b5dec4cd2c871a51420a52","title":"Guest Consultant","category":"Manufacturing","hash":"e5938bcb08b5dec4cd2c871a51420a52","postingUrl":"https://www.linkedin.com/jobs/view/guest-consultant-at-green-thumb-industries-gti-2791600221","salary":"$35k - $140k"},{"salaries":[{"salaryStart":"$35k","salaryEnd":"$140k","currency":"US","source":"ZipRecruiter","position":"Management Consulting","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Management-Consulting-Make-a-Year-in-Reno,NV"},{"salaryStart":"$15","salaryEnd":"$16","currency":"US","source":"Glassdoor","position":"Style Consultant","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Target-Style-Consultant-Merced-Hourly-Pay-EJI_IE194.0,6_KO7,23_IL.24,30_IM553.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"30 days ago","description":"<div><p>s are the key to our success – connecting personally with our guests and helping them on their desired path towards well-being through the power of cannabis. You’ll become a master of our menu inside and out, allowing you to help anyone who walks through our doors with the perfect product and consumption recommendation.</p><p>You Are</p><p>• Friendly and upbeat</p><p>• Eager to learn and stay up to date on new products and industry news</p><p>• Detail oriented</p><p>• Passionate</p><p>• An effective communicator</p><p>• Flexible and adaptable in a fast growing/ ever changing industry</p><p>What You’ll Do</p><p>• Educate guests on products, consumption methods, and safety</p><p>• Provide safe, effective, and personalized recommendations</p><p>• Keep our space tidy, properly stocked, and welcoming</p><p>• Ensure compliance standards are being met in all your shift duties – from verifying proper paperwork to accurate Point of Sale system usage to proper cash handling and more</p><p>• Contribute to the overall operations of the store, helping to ensure everything runs correctly and smoothly</p><p>• Be a team player who promotes a positive and collaborative work environment</p><p>• Adhere to your scheduled hours/days</p><p>What You’ll Need</p><p>• 1+ year of customer service experience; specialty customer-facing retail experience preferred</p><p>• High school diploma, or equivalent</p><p>• Experience with POS systems</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Ability to use standard office tech – email, spreadsheets, database management</p><p>• Knowledge of applicable federal, state and local industry laws and regulations</p><p>What You’ll Get</p><p>• Education and training</p><p>• Employee discount</p><p>• Option to participate in a 401k program</p><p>• Occasional free merchandise</p><p>Additional Requirements + Working Conditions</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks</p><p>• Possess valid driver’s license or state ID</p><p>• Possess or Ability to obtain a NV CCB State Agent Card</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry</p><p>• You will be regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• You must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance)</p><p>• You day may include sitting or standing for extended periods of time</p><p>• You may be required to work in varying and sometimes adverse weather conditions</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries (GTI)","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Carson City, NV, USA","city":"Carson City","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries-gti/guest-consultant/94b081cec7b6dd55181c5b46e0980d2a","title":"Guest Consultant","category":"Manufacturing","hash":"94b081cec7b6dd55181c5b46e0980d2a","postingUrl":"https://www.linkedin.com/jobs/view/guest-consultant-at-green-thumb-industries-gti-2791396819","salary":"$35k - $140k"},{"function":["Customer Service"],"postedOn":"30 days ago","description":"<div><div><p>Guest Consultants are the key to our success – connecting personally with our guests and helping them on their desired path towards well-being through the power of cannabis. You'll become a master of our menu inside and out, allowing you to help anyone who walks through our doors with the perfect product and consumption recommendation.</p><p><b>You are:</b></p><ul><li>Friendly and upbeat</li><li>Eager to learn and stay up to date on new products and industry news</li><li>Detail oriented</li><li>Passionate</li><li>An effective communicator</li><li>Flexible and adaptable in a fast growing/ ever changing industry</li></ul><p><b>What you'll do:</b></p><ul><li>Educate guests on products, consumption methods, and safety</li><li>Provide safe, effective, and personalized recommendations</li><li>Keep our space tidy, properly stocked, and welcoming</li><li>Ensure compliance standards are being met in all your shift duties – from verifying proper paperwork to accurate Point of Sale system usage to proper cash handling and more</li><li>Contribute to the overall operations of the store, helping to ensure everything runs correctly and smoothly</li><li>Be a team player who promotes a positive and collaborative work environment</li><li>Adhere to your scheduled hours/days</li></ul><p><b>What you'll need:</b></p><ul><li>1+ year of customer service experience; specialty customer-facing retail experience preferred</li><li>High school diploma, or equivalent</li><li>Experience with POS systems</li><li>Consistent demonstration of excellent customer service skills</li><li>Ability to use standard office tech – email, spreadsheets, database management</li><li>Knowledge of applicable federal, state and local industry laws and regulations</li></ul><p><b>What you'll get:</b></p><ul><li>Education and training</li><li>Employee discount</li><li>Option to participate in a 401k program</li><li>Occasional free merchandise</li></ul><p><b>Additional Requirements + Working Conditions</b></p><ul><li>Must be 21 years or older</li><li>Must pass any and all required background checks</li><li>Possess valid driver's license or state ID</li><li>Must be and remain compliant with all legal or company regulations for working in the industry</li><li>You will be regularly required to perform grasping, talking, hearing, seeing and repetitive motions</li><li>You must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance)</li><li>You day may include sitting or standing for extended periods of time</li><li>You may be required to work in varying and sometimes adverse weather conditions</li></ul></div><p></p></div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Spanish Springs, NV","city":"Spanish Springs","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb/guest-consultant/1935d764774508a3dd72491daf51ba21","title":"Guest Consultant","category":"Professional, Scientific, and Technical Services","hash":"1935d764774508a3dd72491daf51ba21","postingUrl":"https://www.indeed.com/job/guest-consultant-ad81dffce96e7eaa"},{"function":["Customer Service","Retail"],"postedOn":"2 days ago","description":"<div><div><p>Receptionist will provide excellent customer service and knowledgeable information on cannabis products to patients and customers. This position must maintain a confident and friendly demeanor in high stress situations.</p><p><b>Essential Responsibilities:</b></p><p>Provides general office support with a variety of clerical activities and related tasks.</p><p>Responsible for answering incoming calls, directing calls to appropriate staff, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.</p><p>Maintains accurate records of patient’s identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.</p><p>Ensures that all visitors coming into the store have signed the applicable visitor log.</p><p>Maintain an organized environment and facility appearance.</p><p>Routes media calls to the General Manager immediately (do not comment unless authorized to do so).</p><p>Assist managers with research, communications, or any other assigned projects/task.</p><p>Comply with Essence's current policies and procedures and applicable state and local laws.</p><p>Customer Service and Record-Keeping:</p><p>Welcomes patients and caregivers as they enter the facility. Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.</p><p>Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the POS system and with the State’s system when implemented.</p><p>Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.</p><p>Records and collaborates with the dispensary and transportation staff about telephonic orders to ensure accurate order information and timeliness of delivery.</p><p>Responds to and resolves patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.</p><p>Answers telephone and directs the caller to the appropriate staff person and take messages.</p><p>Maintains organization of desk space and waiting room through daily upkeep and light cleaning.</p><p><b>Documentation:</b></p><p>Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Maryland.</p><p>Maintains patient database through entering new patients and qualifying out-of- state patients, adding or removing membership, updating changes in information, scheduling appointments and updating patient registration status.</p><p>Maintains caregiver paperwork in accordance with the State of Maryland; maintain tracking in system and communicating changes to caregivers.</p><p>Communicates with dispensary staff to update online and physical menus as needed.</p><p>Coordinates with the dispensary manager for office supplies as needed.</p><p>Responsible for outgoing and incoming mail distribution and ensuring post office box is collected weekly.</p><p>A minimum of one (1) year clerical or receptionist experience is required. Ideal candidates will have worked directly in a high volume office or retail setting.</p><p>Basic understanding of cannabis products, different strains and medical benefits of cannabis use is required.</p><p>Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment.</p><p>Proven ability to accurately record data.</p><p>Ability to answer a multi-phone line system.</p><p>Strong attention to detail with ability to work in a fast paced, high-stress environment.</p><p>High integrity and honesty.</p><p>Proficiency in windows-based software and internet navigation.</p><p>Ability to stand, reach, bend, and crouch repetitively, over an extended period of time.</p><p>Ability to work in ever changing physical conditions.</p><p>Ability to work independently with little to no supervisor or as part of a team is required.</p><p>Ability to work day, swing, late-night, weekend, and holiday shifts as scheduled.</p><p>Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.</p><p>Must be 21 years of age or older.</p><p>Previous experience working in a cannabis retail setting and knowledge of marijuana policies/laws is a plus.</p><p>Green Leaf (gLeaf) is a multi-state, vertically integrated operation, leading the cannabis industry in the production and sales of high quality medicine. We currently have an exciting opportunity for a talented and passionate Front Desk Receptionist to join our team.</p><p>Receptionists must be discreet, professional, tidy in appearance, and able to clearly communicate with patients. In addition, the position requires exceptional customer service skills, attention to detail and the ability to abide by policies, procedures and operational guidelines.</p></div></div>","company":{"companyType":"Private/Established","name":"Green Leaf Management LLC","logoUrl":"/logos/green-leaf-management-llc-7845117fd80cad44cd0c10a5c7519ee3.jpeg"},"location":{"country":"United States","address":"Rockville, MD 20850","city":"Rockville","stateProvince":"MD"},"frontendLink":"/job-posting/green-leaf-management-llc/front-desk-receptionist/04f3487427ad704164af0f95feacd277","title":"Front Desk Receptionist","category":"Real Estate","hash":"04f3487427ad704164af0f95feacd277","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-f14b6ae56b1ea2b6"},{"function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p>Client Care Specialist (Temporary 12 month contract)</p><p>Knowledge Base</p><p>• A basic understanding of all Registration processes and procedures</p><p>• A basic understanding of all Sales and Support processes and procedures</p><p><b>• A basic understanding of VAC processes and procedures including:</b></p><p>• Pre-VAC screening, qualification, application and follow-up</p><p>• VAC coverage implementation and follow-up</p><p>• Coverage decline resubmissions</p><p>• VAC vaporizer billing and follow-up</p><p>• Invoice decline investigation</p><p><b>• A basic understanding of 3rd party billing processes and procedures including:</b></p><p>• How to confirm and apply coverage</p><p>• Taking Orders via the phone for 3rd party billing</p><p>• Invoice decline investigation</p><p><b>Responsibilities</b></p><p>• Ensuring the VAC phone line is answered within 1 min</p><p>• All inquiries from the line are handled immediately, whether registration, coverage, or sales related</p><p>• Ensuring all VAC submissions are completed within 24 hours of the registration</p><p>• Ensuring any clients in Pre-VAC status after 60 days are followed up with Blue Cross</p><p>• Ensuring all invoice denials are investigated and communicated to finance prior to the next report (bi-weekly)</p><p>• Reaching out to 3rd party billing companies to gain/confirm coverage</p><p>• Communicating with finance to create new insurers in the systems when applicable</p><p>• Ensuring 3rd Party billing clients have coverage applied immediately upon receipt</p><p>• Taking all orders via telephone for 3rd party billing</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Regina, SK","city":"Regina","stateProvince":"SK"},"frontendLink":"/job-posting/aurora-cannabis/client-care-specialist-veteran-concierge-team-temporary/1e6d9415dc288169e9ad81e815d8e157","title":"Client Care Specialist, Veteran Concierge Team (Temporary...","category":"Medical & Healthcare","hash":"1e6d9415dc288169e9ad81e815d8e157","postingUrl":"https://acuspire.ai/jobs/Client-Care-Specialist-Veteran-Concierge-Team-Temporary-Various-SK-CA-ed892932217cf44a"},{"salaries":[{"salaryStart":"$27k","salaryEnd":"$42k","currency":"US","source":"Glassdoor","position":"Front Desk Receptionist","type":"per year","url":"https://www.glassdoor.com/Salaries/sacramento-front-desk-receptionist-salary-SRCH_IL.0,10_IM747_KO11,34.htm"},{"salaryStart":"$21k","salaryEnd":"$41k","currency":"US","source":"ZipRecruiter","position":"Front Desk Receptionist","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Front-Desk-Receptionist-Salary-in-Sacramento,CA"},{"salaryStart":"$15","salaryEnd":"$21","currency":"US","source":"Randstad USA","position":"Front Desk Receptionist","type":"per hour","url":"https://www.randstadusa.com/salary/front-desk-receptionist-salaries/sacramento-california/"}],"employmentType":"Full-time","function":["Customer Service","Retail"],"postedOn":"6 days ago","description":"<div><p>About Us</p><p>11 years from our humble beginnings as the founders of Fruitridge Health &amp; Wellness in Sacramento, Connected now maintains a portfolio of proprietary top-shelf cannabis genetics cultivated in state-of-the-art grow facilities</p><p>We are proud to be the largest grower of premium flower in California.</p><p>With three retail doors in California, recent expansion into Arizona and national expansion plans in motion, we operate one of the fastest growing, vertically integrated cannabis companies in the country.</p><p>Our mission has remained the same since day one : To breed, grow and sell the best cannabis in the world. This commitment to deliver at the absolute pinnacle comes to life in the standards we hold our product, our people, and our partners to every day.</p><p>Our continued curiosity can be traced back to an early obsession with R&amp;D that poured resources into what is now one of the most advanced cannabis breeding programs in the world.</p><p>In 2017, we welcomed Alien Labs to the Connected family; a partnership built on the foundation of like-minded quality standards and the desire to raise those standards across the industry.</p><p>Today, a new emphasis on elevated experiences will ride in tandem with geographical and menu expansion on the fast paced and thrilling road ahead for the entire Connected family of brands.</p><p><b>What You Will Do</b></p><p>• Greet all patients with a positive and warm welcome</p><p>• Operate front desk computer, check in patients, update patient files</p><p>• Process paperwork for new patients, data entry</p><p>• Provide all new patients with a brief explanation of services</p><p>• Strong computer skills with office programs</p><p>• Knowledge Word, Excel, PowerPoint, Email</p><p>• Keep all online / paper menus current with daily offerings</p><p>• Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance</p><p>• Communicate effectively with management and coworkers concerning business issues and opportunities</p><p>• Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment</p><p>• Support the Store Management team in driving and maximizing store sales, controlling and minimizing shrink to achieve store goals</p><p>What We Are Looking For</p><p>Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service;</p><p>responds to requests for service and assistance; meets commitments</p><p>• Clearly conveys ideas and concepts. Demonstrates active listening skills</p><p>• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback</p><p>• Contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives;</p><p>supports everyone's efforts to succeed</p><p>• Treats other with respect; works with integrity and principles; upholds organizational values</p><p>• Must be 21+ years old</p><p>• Work a schedule reflective of availability established at the time of hire, with the ability to increase / decrease hours based on business needs which may include weekends and / or holidays.</p><p>must be available to work Friday, Saturday and Sundayflexibility to be scheduled within 24-48 hours noticeShift times vary between the hours of 8am - 9 : 30pm</p><p>Physical Requirements / Work Environment</p><p>• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols</p><p>• Must be capable of lifting up to 50 lbs., with or without assistance</p><p>• Ability to climb, push, pull, stoop, grasp, walk, sit, stand, bend and reach for the duration of shift</p><p>• Requires manual dexterity to operate job related equipment</p><p>• Requires normal hearing range</p><p>Why Connected?</p><p>Connected is an exciting and innovative workplace with a highly engaged workforce brought together by a shared passion to be the best in the business.</p><p>We are on a mission to breed, grow and sell the best cannabis in the world! This is a super unique opportunity to be part of the start-up stage of the booming cannabis industry.</p><p>We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis space.</p><p>• Competitive Pay</p><p>• Employee Discounts at Connected retail stores</p><p>• Employee Assistance Program, PTO</p><p>• Career Growth and Internal Advancement Opportunities</p><p>• Chance to work in an exciting new start-up industry with awesome people!</p><p>Last updated : 2021-12-03</p></div>","company":{"companyType":"Private/Established","name":"Connected Cannabis","logoUrl":"/logos/connected-cannabis-co-81627127c301c8f69a3b8a48a73fc8a5.jpeg"},"location":{"country":"United States","address":"Sacramento, CA, USA","city":"Sacramento","stateProvince":"CA"},"frontendLink":"/job-posting/connected-cannabis/front-desk/8718ba3e7e34fa6cb6b4247b81fb176e","title":"Front desk","category":"Agriculture & Farming","hash":"8718ba3e7e34fa6cb6b4247b81fb176e","postingUrl":"https://www.talent.com/view?id=a2459ce5a882","salary":"$27k - $42k"},{"function":["Customer Service","Retail"],"postedOn":"6 days ago","description":"<div><div><p><b>Job Description</b></p><p>The Front Desk Representative will answer phone calls to cannabis-related questions while providing the “Lotus Way” customer service to each guest. They are responsible for assisting and interacting with guests across multiple platforms to answer all inquiries and assist with making an online profile. The Front Desk Representative will be the first point of contact to all customers.</p><p>The ideal candidate will be personable, reliable, responsible, and possess general knowledge of cannabis. We offer ongoing education along with full medical benefits, an amazing employee discount, and a career.</p><p><b>Duties and Responsibilities</b></p><ul><li>Customer experience</li><li>Use of POS system</li><li>Answering phone calls</li><li>New/returning customer registration and documentation</li><li>Clean and general upkeep of the Retail Facility</li><li>Knowledge of relevant laws, company policy, and procedures</li><li>Upkeep of online menus</li><li>Stay current with product knowledge</li></ul><p><b>Skills and Requirements</b></p><ul><li>Must be over the age 21+</li><li>Must pass a background check</li><li>Customer service experience</li><li>Knowledge with Excel</li><li>Ability to learn and adapt to different environments</li><li>Must be available nights, weekends, and holidays.</li></ul><p><b>Education and Experience</b></p><ul><li>Prior experience in Cannabis industry preferred but not required</li><li>Retail sales: 4 years (Preferred)</li><li>Restaurant Experience: 1 year (Preferred)</li><li>Customer service: 2 years (Preferred)</li></ul><p><b>Job Type :</b></p><ul><li>Part-Time</li><li>$18 – $19.50 per hour</li><li>Supplemental Pay – Tips</li><li>On-site location</li></ul><br /><p><b>Benefits</b></p><ul><li>401(k) and matching</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Life Insurance</li><li>Paid time off</li><li>EAP</li></ul></div></div>","company":{"companyType":"Public/Established","name":"Purple Lotus Patient Cente","logoUrl":"/logos/purple-lotus-patient-cente-7f6f99d238f9cace4cc29d1e44c63439.jpeg"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/purple-lotus-patient-cente/front-desk/81dead378df4a119710f10e106ff135a","title":"Front Desk","category":"Retail","hash":"81dead378df4a119710f10e106ff135a","postingUrl":"https://www.indeed.com/job/front-desk-d601b3a48e6aed7d"},{"function":["Customer Service"],"postedOn":"6 days ago","description":"<div><p>Client Care Specialist (Temporary 12 month contract)</p><p>Knowledge Base</p><p>• A basic understanding of all Registration processes and procedures</p><p>• A basic understanding of all Sales and Support processes and procedures</p><p><b>• A basic understanding of VAC processes and procedures including:</b></p><p>• Pre-VAC screening, qualification, application and follow-up</p><p>• VAC coverage implementation and follow-up</p><p>• Coverage decline resubmissions</p><p>• VAC vaporizer billing and follow-up</p><p>• Invoice decline investigation</p><p><b>• A basic understanding of 3rd party billing processes and procedures including:</b></p><p>• How to confirm and apply coverage</p><p>• Taking Orders via the phone for 3rd party billing</p><p>• Invoice decline investigation</p><p><b>Responsibilities</b></p><p>• Ensuring the VAC phone line is answered within 1 min</p><p>• All inquiries from the line are handled immediately, whether registration, coverage, or sales related</p><p>• Ensuring all VAC submissions are completed within 24 hours of the registration</p><p>• Ensuring any clients in Pre-VAC status after 60 days are followed up with Blue Cross</p><p>• Ensuring all invoice denials are investigated and communicated to finance prior to the next report (bi-weekly)</p><p>• Reaching out to 3rd party billing companies to gain/confirm coverage</p><p>• Communicating with finance to create new insurers in the systems when applicable</p><p>• Ensuring 3rd Party billing clients have coverage applied immediately upon receipt</p><p>• Taking all orders via telephone for 3rd party billing</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis Inc.","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/aurora-cannabis-inc/client-care-specialist-veteran-concierge-team-temporary/96195272d560dc1fcb671eeaf4a03ba7","title":"Client Care Specialist, Veteran Concierge Team (Temporary)","category":"Medical & Healthcare","hash":"96195272d560dc1fcb671eeaf4a03ba7","postingUrl":"https://ca.linkedin.com/jobs/view/client-care-specialist-veteran-concierge-team-temporary-at-aurora-cannabis-inc-2818890799"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"6 days ago","description":"<div><p>Bilingual Client Care Specialist</p><p>Knowledge Base</p><p>• A basic understanding of all Registration processes and procedures</p><p>• A basic understanding of all Sales and Support processes and procedures</p><p><b>• A basic understanding of VAC processes and procedures including:</b></p><p>• Pre-VAC screening, qualification, application and follow-up</p><p>• VAC coverage implementation and follow-up</p><p>• Coverage decline resubmissions</p><p>• VAC vaporizer billing and follow-up</p><p>• Invoice decline investigation</p><p><b>• An expert on all 3rd party billing processes and procedures including:</b></p><p>• How to confirm and apply coverage</p><p>• Taking Orders via the phone for 3rd party billing</p><p>• Invoice decline investigation</p><p><b>Responsibilities</b></p><p>• Ensuring the VAC phone line is answered within 1 min</p><p>• Fluent in English &amp; French (Verbal &amp; Written)</p><p>• All inquiries from the line are handled immediately, whether registration, coverage, or sales related</p><p>• Ensuring all VAC submissions are completed within 24 hours of the registration</p><p>• Ensuring any clients in Pre-VAC status after 60 days are followed up with Blue Cross</p><p>• Ensuring all invoice denials are investigated and communicated to finance prior to the next report (bi-weekly)</p><p>• Reaching out to 3rd party billing companies to gain/confirm coverage</p><p>• Communicating with finance to create new insurers in the systems when applicable</p><p>• Ensuring 3rd Party billing clients have coverage applied immediately upon receipt</p><p>• Taking all orders via telephone for 3rd party billing</p><p>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</p><p>Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p></div>","company":{"website":"auroramj.com","companyType":"Public/Established","name":"Aurora Cannabis Inc.","logoUrl":"/logos/aurora-cannabis-5846417b31dc1080e3c3b4583c3f2096.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/aurora-cannabis-inc/bilingual-client-care-specialist-veteran-concierge-team/6ccf1a5b44e8417cdd92537ed3107188","title":"Bilingual Client Care Specialist, Veteran Concierge Team","category":"Medical & Healthcare","hash":"6ccf1a5b44e8417cdd92537ed3107188","postingUrl":"https://ca.linkedin.com/jobs/view/bilingual-client-care-specialist-veteran-concierge-team-at-aurora-cannabis-inc-2818892453"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"7 days ago","description":"<div><p>JOB BRIEF:</p><p>We are looking for a customer-oriented service representative.</p><p>ROLE OBJECTIVES:</p><ul><li>A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.</li><li>The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.</li><li>The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.</li></ul><p>KEY RESPONSIBILITIES:</p><ul><li>Manage large amounts of incoming calls</li><li>Generate sales leads</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul><p>QUALIFICATIONS:</p><ul><li>Proven customer support experience or experience as a client service representative</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Educate customers on a range of different cannabis products and their corresponding consumption methods</li><li>Passion for cannabis and the willingness to learn and grow with the company</li><li>Must have valid CA ID and be 21 years of age</li><li>High school diploma, associates degreed preferred</li><li>'+1 year customer service experience</li><li>Proficient with Microsoft office</li><li>Minimum 40 words per min</li><li>Must have reliable source of transportation and flexible work schedule (Weekends is a must)</li><li>Fulfillment</li><li>Dispatching</li><li>Customer Service</li><li>Multitasking</li><li>Data Entry</li></ul><p>Schedule:</p><ul><li>25-39 hours per week</li><li>Flexible schedule</li><li>On call if needed</li><li>Able to work weekends and holidays</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Nug Avenue"},"location":{"country":"United States","address":"Monrovia, CA 91016","city":"Monrovia","stateProvince":"CA"},"frontendLink":"/job-posting/nug-avenue/customer-service-representative/0f2a96b9ff1a303665362d1ffb9fe636","title":"Customer Service Representative","category":"Supply Chain & Logistics","hash":"0f2a96b9ff1a303665362d1ffb9fe636","postingUrl":"https://www.indeed.com/job/customer-service-representative-ee35cfc0cc242994"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p>Are you looking for a Customer Service Representative position in the rapidly expanding California cannabis industry? We are seeking intelligent, honest, hardworking, professionals to join our service-oriented team.</p><p>Applicant Requirements:<br />-At least 21 years of age with a valid driver’s license.<br />-Customer Service Experience<br />-Ability to maintain discretion and confidentiality at all times and contribute to a safe and professional environment for coworkers and customers</p><p>-Have knowledge and understanding of California state cannabis laws and regulations, or be willing to learn them<br />-Possess basic computer skills<br />-Be able and willing to assist with stocking supplies, general cleaning, and other facility maintenance duties<br />-Familiarity with the Los Angeles area and surrounding regions is helpful, as is some flexibility with scheduling<br />-Punctuality</p><p>To apply, please include your resume and a brief cover letter describing why you think you would be a good fit for this position. Must be vaccinated or willing to get vaccinated to start work.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>Overtime</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>COVID-19 considerations:<br />We have rigorous covid protocols to protect our staff and customers.</p><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Public/Growth","name":"Goddess Delivers","logoUrl":"/logos/goddess-delivers-763f0830e4571de8c9ce9821ea9e0c50.png"},"location":{"country":"United States","address":"Van Nuys, CA 91402","city":"Van Nuys","stateProvince":"CA"},"frontendLink":"/job-posting/goddess-delivers/cannabis-customer-service-representative/9396a2788d74c26e2bcc6a5b064be1b3","title":"Cannabis Customer Service Representative","category":"Retail","hash":"9396a2788d74c26e2bcc6a5b064be1b3","postingUrl":"https://www.indeed.com/job/cannabis-customer-service-representative-c5d07806bd549071"},{"employmentType":"Full-time, Part-time, Contract","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p><b>National group of providers is looking for a professional, hard working, knowledgeable, and compassionate Medical Call Center/Clinic Receptionist for our specialty practice. We are a medical cannabis group devoted to those serve by providing the necessary certification needed for qualified patients to begin medical marijuana as a treatment option. </b></p><p><b>If you are a medical representative with front office/call center experience and exceptional people skills, who treats patients with respect and care, work for a practice that will value your contribution, then we want to hear from you!</b></p><p>*<br />Requirements include:</p><ul><li>1 year recent Medical Receptionist experience in a medical clinic setting (preferred) but not required</li><li>Superior communication skills: patient-focused, welcoming, detailed oriented, ability to remain professional, upbeat and positive in a busy clinic, call center environment</li><li>Clear understanding of HIPAA standards and patient confidentiality</li><li>Ability to travel between clinics (as needed)</li><li>Experience with EMR/EHR</li><li>Excellent Computer Skills</li><li>Ability to be flexible with scheduled work hours in order to meet clinic and call center needs</li><li>Must have consistent, punctual and reliable attendance</li><li>Reliable transportation is a MUST</li></ul><p>*</p><p>Job Types: Full-time, Part-time, Contract</p><p>Pay: $12.00 - $14.00 per hour</p><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Evening shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Ability to commute/relocate:</p><ul><li>Kansas City, MO: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Call center: 1 year (Required)</li><li>Medical records: 1 year (Required)</li></ul><p>Work Location: Multiple Locations</p></div>","company":{"name":"MMJ Provider Inc"},"location":{"country":"United States","address":"Kansas City, MO","city":"Kansas City","stateProvince":"MO"},"frontendLink":"/job-posting/mmj-provider-inc/medical-marijuana-clinic-receptionist-call-center-representative/21cc12b15fb8e1cdf48fa129d69c5c09","title":"MEDICAL MARIJUANA CLINIC RECEPTIONIST/CALL CENTER REPRESENTATIVE","category":"Medical & Healthcare","hash":"21cc12b15fb8e1cdf48fa129d69c5c09","postingUrl":"https://www.indeed.com/job/medical-marijuana-clinic-receptionistcall-center-representative-80b6fadc296f1ecb"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"19 hours ago","description":"<div><p>Lightscale Labs is Portland’s premier environmental chemistry lab for cannabis testing, and we are looking for an outgoing Front Desk Administrator/Operations Assistant. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.</p><p>The ideal candidate will have a friendly and easy going personality while also being very professional, detail oriented and organized. A customer-oriented approach is essential and you should be able to manage customer concerns and provide accurate information regarding our pricing and turnaround times.</p><p>This role will be responsible for coordinating the flow of information and activities related to front desk operations. This is a great role for someone who likes to engage in a variety of tasks, demonstrate superior organizational skills, and interact with a variety of people while accomplishing recurring work tasks essential to company operations.</p><p>Areas of responsibility</p><ul><li>Prepare lobby area for opening and closing each day</li><li>Responsible for answering and distributing incoming calls and messages</li><li>Answer customer questions regarding testing services, pricing, and sample request both over the phone and in-person</li><li>Assist in operations support as needed</li><li>Check-in sample packages in Metrc, take photos of cannabis/hemp items</li><li>Assist walk-in customers and submit all mail-in orders in our system</li><li>Learn how to invoice customers using QuickBooks</li><li>Learn OLCC rules and regulations regarding cannabis/hemp testing</li><li>Receive packages and distribute them, prepare outgoing mail</li><li>Monitor office supplies and place orders each week</li><li>Keep updated records and files</li><li>Prepare coffee and keep kitchen area stocked and tidy</li></ul><p>Required skills and qualifications</p><ul><li>High school diploma: Associates Degree in office administration or relevant field experience is preferred</li><li>Must be 21+ years or older</li><li>Prior work experience in a customer service-oriented position</li><li>Proficient with Adobe, Microsoft Office (especially Excel and Word); willingness to learn other software programs</li><li>Basic bookkeeping skills</li><li>Willing to learn OLCC cannabis/hemp rules and regulations</li><li>Exceptional organizational skills and must be detail oriented</li></ul><p><b>HOW TO APPLY: Please provide your cover letter and attach your resume. You are welcome to drop off your resume Monday, Wednesday or Friday from 10am-3pm. Please no phone calls.</b></p><p>Lightscale Labs is an equal opportunity employer committed to maintaining a safe and professional work environment.</p><p>Salary: $45,000/year</p><p>Health benefits included</p><p>Full-time/hours: Monday – Friday</p><p>This is not a remote position</p><p>Job Type: Full-time</p><p>Pay: $45,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Lightscale Labs","logoUrl":"/logos/lightscale-labs-e852688f10b1cfba8f6b88dcb3e9944a.png"},"location":{"country":"United States","address":"Portland, OR 97227","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/lightscale-labs/front-desk-administrator-operations-assistant/fd6e9d97cd5f6f7f74354dcaa3b7364e","title":"Front Desk Administrator/Operations Assistant","category":"Medical & Healthcare","hash":"fd6e9d97cd5f6f7f74354dcaa3b7364e","postingUrl":"https://www.indeed.com/job/front-desk-administratoroperations-assistant-d449fde8db842da8"},{"salaries":[{"salaryStart":"$19k","salaryEnd":"$41k","currency":"US","source":"ZipRecruiter","position":"Customer Service Associate","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Associate-Salary-in-Pembroke-Pines,FL"},{"salaryStart":"$23k","salaryEnd":"$41k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/fort-lauderdale-customer-service-representative-salary-SRCH_IL.0,15_IC1154160_KO16,47.htm"},{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/fl"}],"employmentType":"Part-time","function":["Customer Service"],"postedOn":"4 days ago","description":"<div><p>Part-TimeResponsibilitiesGreet and check -in customers as they enterDispense medication and collect payment via POS register (cash, debit, etc.)Maintain strict controls on product, cash, and patient data at all timesVerify customer IDs and cannabis card statusDiscuss and make appropriate product recommendations to customersbased on their physician's recommendationAccess and properly utilize the state's Medical Marijuana Use Registry(MMUR) in dispensing product to customersStay current with latest industry and product knowledgeSupport all marketing and sales efforts of the company to ensure sales goals are metPerform other regular duties related to maintaining a safe and clean retail store environment as neededPhysical RequirementsNo description provided.Working EnvironmentTraining will be provided to selected candidates. No prior Medical Marijuana ordispensary experience is needed.ExperienceMinimum 3 -5 years of prior Retail Sales, Retail Pharmacy, Nurse (RN/LPN),CNA, PA or other medical/health services -related experience involvingdirect customer/client interactionEducationHigh school diploma, HOWEVER a college degree in health/wellness -related field highly preferredAbout VidaCannWe are proud to be one of the largest and most advanced providers of medical cannabis in Florida. Our mission is to help our Florida friends and neighbors live their healthiest lives with the help of our all -natural cannabis products</p></div>","company":{"companyType":"Private/Established","name":"Vangst","logoUrl":"/logos/vangst-1731290886786334fb502ebdee566cc6.png"},"location":{"country":"United States","address":"Deerfield Beach, FL, USA","city":"Deerfield Beach","stateProvince":"FL"},"frontendLink":"/job-posting/vangst/customer-service-associate/65e680a73236cf7a1c2dc2d0104b9169","title":"Customer Service Associate","category":"Professional, Scientific, and Technical Services","hash":"65e680a73236cf7a1c2dc2d0104b9169","postingUrl":"https://www.recruit.net/job/customer-service-associate-jobs/6654E5B27E415249","salary":"$19k - $41k"},{"employmentType":"Full-time, Part-time, Contract, Commission","function":["Customer Service"],"postedOn":"3 days ago","description":"<div><p>Have you been wanting to get into the booming California Cannabis Industry?</p><p>Do you want to learn directly from Executives?</p><p>Have you been looking for an opportunity to really make a difference in the world?</p><p>If you answered YES to these questions then you owe it to yourself to inquire more about this rare opportunity.</p><p>101 CBD is one of the fastest growing companies and a global brand that offers top-shelf Raw CBD products in the marketplace. We focus on educating the world on the healing benefits of Raw CBD.</p><p>We embody the California lifestyle in our organization with a laid-back &amp; fun work environment including weekly meetings at the beach but we also focus on leading the world through education &amp; break-through technological advancements in the CBD Industry.</p><p>We are opening 3 new stores and hiring for all locations.</p><p>All you have to bring is your contagious positive attitude, a genuine desire to help others, be a dedicated quick-learner and be a self-starter then we’ll teach you everything else you need to become an expert in the Multi-Billion Dollar CBD world by helping people achieve homeostasis with our products.</p><p>Responsibilities include:</p><p>Helping clients when they enter the store via in person, on the phone, email or social media.</p><p>Coordinate Executive communications, including taking calls, responding to emails and interfacing with clients &amp; vendors</p><p>Prepare internal and external corporate documents for team members and industry partners</p><p>Schedule meetings and appointments and manage travel itineraries</p><p>Arrange corporate events to take place outside of the work place, such as golf tournaments, fund-raising events and staff appreciation events</p><p>Maintain an organized filing system of paper and electronic documents</p><p>Uphold a strict level of confidentiality</p><p>Develop and sustain a level of professionalism among staff and clientele</p><p>Develop organizational procedures and systems for office</p><p>Improve employee and client retention rates through active communication and problem-solving efforts</p><p>Order supplies and equipment as needed</p><p>If this sounds like just the opportunity you’ve been looking for then send us your resume and tell us why we should call you today!</p><p>Happy Healing!'<br />'<br />Financial Duties:</p><ul><li>Processing payments</li><li>Purchasing</li></ul><p>Setting:</p><ul><li>Education</li><li>Medical</li></ul><p>Benefits offered:</p><ul><li>Gym memberships or discounts</li><li>Commuting/travel assistance</li><li>Employee discounts</li><li>Flexible schedules</li><li>Workplace perks such as food/coffee and flexible work schedules</li></ul><p>Ergonomic Workspace:</p><ul><li>Yes</li></ul><p>Working days:</p><ul><li>Monday</li><li>Tuesday</li><li>Wednesday</li><li>Thursday</li><li>Friday</li><li>Saturday</li><li>Sunday</li></ul><p>Typical end time:</p><ul><li>7PM</li></ul><p>Typical start time:</p><ul><li>10AM</li></ul><p>Job Types: Full-time, Part-time, Contract, Commission</p><p>Pay: $14.20 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health savings account</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Tuition reimbursement</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Weekend availability</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Working days:</p><ul><li>Monday</li><li>Tuesday</li><li>Wednesday</li><li>Thursday</li><li>Friday</li><li>Saturday</li><li>Sunday</li></ul><p>Benefits offered:</p><ul><li>Gym memberships or discounts</li><li>Commuting/travel assistance</li><li>Employee discounts</li><li>Flexible schedules</li><li>Workplace perks such as food/coffee and flexible work schedules</li></ul><p>Typical start time:</p><ul><li>10AM</li></ul><p>Typical end time:</p><ul><li>7PM</li></ul><p>Setting:</p><ul><li>Education</li><li>Medical</li></ul><p>Ergonomic Workspace:</p><ul><li>Yes</li></ul><p>Financial Duties:</p><ul><li>Processing payments</li><li>Purchasing</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Startup","name":"101 CBD","logoUrl":"/logos/101-cbd-e9397d4a5df179bb4508472103fee39d.png"},"location":{"country":"United States","address":"Ventura, CA 93001","city":"Ventura","stateProvince":"CA"},"frontendLink":"/job-posting/101-cbd/cbd-specialist-front-desk/bc41843c2c916f86a02ac7c2bf8af0a1","title":"CBD Specialist - Front Desk","category":"Professional, Scientific, and Technical Services","hash":"bc41843c2c916f86a02ac7c2bf8af0a1","postingUrl":"https://www.indeed.com/job/cbd-specialist-front-desk-38ac3a4b147da9f0"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><b>Job Number:</b> 2164567<br /><br /><b>POSITION OVERVIEW:</b> The Customer Service Representative is responsible for effectively administering and processing transactional and/or informativeconversations with customers via the telephone and email; order processing, placing and tracking; managing the consumerprofiles, assuring accuracy and up-to-date information, and directing communication to/from customers using the telephone andemail.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Manages and edits orders received for price and availability, product and quantity accuracy, and shipping within specifictimelines. Accurate order entry and management of existing orders is essential.Answers sales rep calls and retrieves messages from e-mail for product orders. Answers questions about product technicalfeatures, availability and other information. Informs customer of unit prices, shipping date, anticipated delays, and any additionalinformation needed by the customer.Follows up on orders to ensure delivery by specified dates. Communicates with production, sales, shipping, warehouse, ordelivery personnel to expedite or trace missing or delayed shipments.Resolves customer order problems such as style or quantity changes, refused orders and status of customer issues followingcurrent policies and procedures. Forwards non-routine complaints to supervisor.BASIC QUALIFICATIONS: * A minimum of 1 year of customer service experience* Strong verbal and written communication skills* The ability to work extended hours and/or weekends during the busy/peak/holiday season* A sense of humor and a passion for what you do* Must be at least 21 years of agePREFERRED QUALIFICATIONS: * Experience in customer service in the cannabis industry with responsibility for order tracking, problem resolution andcustomer interface* A Bachelor’s degree in Business, Marketing or related field experience* Knowledge of the cannabis industry and/or retail processesWork Environment: * Work is mainly performed in warehouse environment.* Ability to stand or sit for long periods of time.* Ability to handle temperature changes, high noise levels, and safety around moving equipment.* Ability to lift and carry at least 25 pounds.About Higher Growth Search:<br /><br />If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we’re a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.<br /><br /><b>HGS is an EEO Employer:</b> Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.</div>","company":{"companyType":"Private/Growth","name":"Higher Growth Search","logoUrl":"/logos/higher-growth-search-fa920e7483ad9240c81e72c26d4e3547.png"},"location":{"country":"United States","address":"Napa, CA 94559","city":"Napa","stateProvince":"CA"},"frontendLink":"/job-posting/higher-growth-search/customer-service-rep-cannabis/83995cd1c52510650ad02fbdd605415f","title":"Customer Service Rep - Cannabis","category":"Professional, Scientific, and Technical Services","hash":"83995cd1c52510650ad02fbdd605415f","postingUrl":"https://www.indeed.com/job/customer-service-rep-cannabis-aea14443eadad742"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><b>Job Number:</b> 2164567<br /><br /><b>POSITION OVERVIEW:</b> The Customer Service Representative is responsible for effectively administering and processing transactional and/or informativeconversations with customers via the telephone and email; order processing, placing and tracking; managing the consumerprofiles, assuring accuracy and up-to-date information, and directing communication to/from customers using the telephone andemail.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Manages and edits orders received for price and availability, product and quantity accuracy, and shipping within specifictimelines. Accurate order entry and management of existing orders is essential.Answers sales rep calls and retrieves messages from e-mail for product orders. Answers questions about product technicalfeatures, availability and other information. Informs customer of unit prices, shipping date, anticipated delays, and any additionalinformation needed by the customer.Follows up on orders to ensure delivery by specified dates. Communicates with production, sales, shipping, warehouse, ordelivery personnel to expedite or trace missing or delayed shipments.Resolves customer order problems such as style or quantity changes, refused orders and status of customer issues followingcurrent policies and procedures. Forwards non-routine complaints to supervisor.BASIC QUALIFICATIONS: * A minimum of 1 year of customer service experience* Strong verbal and written communication skills* The ability to work extended hours and/or weekends during the busy/peak/holiday season* A sense of humor and a passion for what you do* Must be at least 21 years of agePREFERRED QUALIFICATIONS: * Experience in customer service in the cannabis industry with responsibility for order tracking, problem resolution andcustomer interface* A Bachelor’s degree in Business, Marketing or related field experience* Knowledge of the cannabis industry and/or retail processesWork Environment: * Work is mainly performed in warehouse environment.* Ability to stand or sit for long periods of time.* Ability to handle temperature changes, high noise levels, and safety around moving equipment.* Ability to lift and carry at least 25 pounds.About Higher Growth Search:<br /><br />If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we’re a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.<br /><br /><b>HGS is an EEO Employer:</b> Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.</div>","company":{"companyType":"Private/Growth","name":"Higher Growth Search","logoUrl":"/logos/higher-growth-search-fa920e7483ad9240c81e72c26d4e3547.png"},"location":{"country":"United States","address":"Santa Rosa, CA 95404","city":"Santa Rosa","stateProvince":"CA"},"frontendLink":"/job-posting/higher-growth-search/customer-service-rep-cannabis/8024b34196406e38614a2c637a65da29","title":"Customer Service Rep - Cannabis","category":"Professional, Scientific, and Technical Services","hash":"8024b34196406e38614a2c637a65da29","postingUrl":"https://www.indeed.com/job/customer-service-rep-cannabis-4f112f03e5e24e47"},{"salaries":[{"salaryStart":"$29k","salaryEnd":"$140k","currency":"US","source":"ZipRecruiter","position":"Cannabis Industry","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Cannabis-Industry-Salary-in-Santa-Rosa,CA"},{"salaryStart":"$20","salaryEnd":"$22","currency":"US","source":"Glassdoor","position":"Budtender","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Connected-Cannabis-Budtender-San-Francisco-Hourly-Pay-EJI_IE2969836.0,18_KO19,28_IL.29,42_IM759.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p><b>Job Number: 2164567POSITION OVERVIEW:The Customer Service Representative is responsible for effectively administering and processing transactional and/or informativeconversations with customers via the telephone and email; order processing, placing and tracking; managing the consumerprofiles, assuring accuracy and up-to-date information, and directing communication to/from customers using the telephone andemail.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Manages and edits orders received for price and availability, product and quantity accuracy, and shipping within specifictimelines. Accurate order entry and management of existing orders is essential.Answers sales rep calls and retrieves messages from e-mail for product orders. Answers questions about product technicalfeatures, availability and other information. Informs customer of unit prices, shipping date, anticipated delays, and any additionalinformation needed by the customer.Follows up on orders to ensure delivery by specified dates. Communicates with production, sales, shipping, warehouse, ordelivery personnel to expedite or trace missing or delayed shipments.Resolves customer order problems such as style or quantity changes, refused orders and status of customer issues followingcurrent policies and procedures. Forwards non-routine complaints to supervisor.BASIC QUALIFICATIONS:* A minimum of 1 year of customer service experience* Strong verbal and written communication skills* The ability to work extended hours and/or weekends during the busy/peak/holiday season* A sense of humor and a passion for what you do* Must be at least 21 years of agePREFERRED QUALIFICATIONS:* Experience in customer service in the cannabis industry with responsibility for order tracking, problem resolution andcustomer interface* A Bachelor†s degree in Business, Marketing or related field experience* Knowledge of the cannabis industry and/or retail processesWork Environment:* Work is mainly performed in warehouse environment.* Ability to stand or sit for long periods of time.* Ability to handle temperature changes, high noise levels, and safety around moving equipment.* Ability to lift and carry at least 25 pounds.About Higher Growth Search:</b></p><p>If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we†re a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.</p><p>HGS is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.PandoLogic. Keywords: Customer Service Representative, Location: Petaluma, CA - 94954</p></div>","company":{"companyType":"Private/Growth","name":"Higher Growth Search","logoUrl":"/logos/higher-growth-search-fa920e7483ad9240c81e72c26d4e3547.png"},"location":{"country":"United States","address":"Petaluma, CA, USA","city":"Petaluma","stateProvince":"CA"},"frontendLink":"/job-posting/higher-growth-search/customer-service-rep-cannabis/d26912169df7562697162d5217b1bc9a","title":"Customer Service Rep - Cannabis","category":"Professional, Scientific, and Technical Services","hash":"d26912169df7562697162d5217b1bc9a","postingUrl":"https://www.jobserve.com/gb/en/search-jobs-in-California,-USA/CUSTOMER-SERVICE-REP-CANNABIS-DE17A2775373986E67/","salary":"$29k - $140k"},{"employmentType":"Part-time, Permanent","function":["Customer Service"],"postedOn":"9 days ago","description":"<div><p>Doctor Love and Hemp City is a successful, privately owned business. It was first established is 2001. We offer the best selection of top quality products, best level of customer service, as well as the best product knowledge. We pride ourselves in winning 1st place for 4 consecutive years of Readers Choice for best adult store in the city. We are looking for a <b>PART TIME SALES ASSOCIATE</b> who is customer service focused at our downtown Kamloops location. The shifts will be Friday, Saturday and Sunday evenings guaranteed with the possibilities of increase in hours around the holidays and for call ins.</p><p><b>ATTRIBUTES</b></p><ul><li>Passionate about Customer Service</li><li>Great Communication Skills</li><li>Positive Attitude and eagerness to learn</li><li>Must speak and write fluently in English</li></ul><p><b>SCHEDULE</b><br /><b>PART TIME UP TO 20 HOURS A WEEK</b></p><ul><li>Must be available Evenings, Weekends, Holidays</li><li>Open availability for day coverage</li></ul><p><b>REWARDS</b></p><ul><li>Full sales training</li><li>Great Employee Discount</li><li>Great Company Culture</li><li>Sales Incentives</li></ul><p><b>APPLICATION</b><br />To apply please respond to the listing with your resume and cover letter.<br />Part time hours 20 hours per week</p><p>Job Types: Part-time, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Retail sales: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Kamloops, BC","city":"Kamloops","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/659b519bb8515b9790cabadf1db43098","title":"Customer Service Representative","category":"Retail","hash":"659b519bb8515b9790cabadf1db43098","postingUrl":"https://ca.indeed.com/job/customer-service-representative-229446990dfaca5b"},{"salaries":[{"salaryStart":"$25k","salaryEnd":"$40k","currency":"US","source":"ZipRecruiter","position":"Customer Service Dispatcher","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Dispatcher-Salary-in-Atlanta,GA"},{"salaryStart":"$26k","salaryEnd":"$54k","currency":"US","source":"Glassdoor","position":"Dispatcher","type":"per year","url":"https://www.glassdoor.com/Salaries/lawrenceville-dispatcher-salary-SRCH_IL.0,13_IC1155641_KO14,24.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"12 days ago","description":"<div><p>Budee-Medical/Recreational Cannabis Dispatcher-CSR Compensation: $15.00 Employment Type: Full-time Company Description: Budee is the first vertically integrated cannabis and hemp company with leading brands, growing distribution, physical and eCommerce retail operations, and B2B/B2C fulfillment through on-demand delivery. Considered to be one of California's largest marijuana delivery services with over 75,000 customers, Budee provides a convenient way for our customers to receive cannabis products without leaving their home or office. Job Description: Its the Dispatcher's responsibility to work with our Driving Force to ensure that our customers receive their orders in an efficient and timely manner, all while providing excellent customer service. Responsibilities include (but not limited to): Providing ETAs to customers Working as a team with our drivers to ensure deliveries are completed efficiently Placing orders Registering customers Responding back to customers on live chat Verifying IDs Troubleshooting Upsell to customers and push marketing specials Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Meet personal/customer service team sales targets and call handling quotas Requirements: Familiarity with G-Suite (Gdocs, Gsheets, Email) Ability to work in a fast-paced environment Team Oriented Punctual/ Accountable Detail-oriented Ability to effectively communicate with our customers, drivers, and management Has the desire to close customers while providing excellent customer service Must have the ability to make decisions and problem solve Can implement feedback (coachable) Positive attitude Proven customer support experience or experience as a client service representative Strong phone etiquette and active listening skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Looking to grow within the company Needs to be 21 Must have the availability to work on the weekends If interested in the position, please reply with your resume. Job Type: Full-time Pay: $15.00 per hour Benefits: Employee discount Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift Weekend availability COVID-19 considerations: All employees must wear a mask while working in the office. Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Sales: 1 year (Preferred) Work Location: One location by Jobble</p></div>","company":{"website":"budee.org","companyType":"Private/Established","name":"Budee Inc.","logoUrl":"/logos/budee-inc-e3822861bdd9b46092eeaa7bd6d8469f.png"},"location":{"country":"United States","address":"Lincolnton, GA, USA","city":"Lincolnton","stateProvince":"GA"},"frontendLink":"/job-posting/budee-inc/dispatcher-customer-service-representative/b08aba3aa15f96337fe3f3daa4deed3c","title":"Dispatcher-Customer Service Representative","category":"General","hash":"b08aba3aa15f96337fe3f3daa4deed3c","postingUrl":"https://jooble.org/jdp/-4657986124196978837/Dispatcher+Customer-Service-Representative-Lincolnton%2C-GA","salary":"$25k - $40k"},{"employmentType":"Full-time, Part-time","function":["Customer Service","Retail"],"postedOn":"2 days ago","description":"<div><p>Front Desk/Security for Marijuana Dispensary. MED badge required. Looking for detailed oriented individual with security experience.</p><p>Job resposibilities include:</p><p>Checking customer id's</p><p>Cleaning</p><p>Answering phones</p><p>Updating menus</p><p>Security Checks</p><p>Schedule would be Sun-Thurs 4pm-11pm</p><p>Job Types: Full-time, Part-time</p><p>Pay: $14.00 - $15.00 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Night shift</li><li>Weekend availability</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Cannasseur","logoUrl":"/logos/cannasseur-70fa89eae8be6928688f488a6a0ee8c2.png"},"location":{"country":"United States","address":"Pueblo West, CO 81007","city":"Pueblo West","stateProvince":"CO"},"frontendLink":"/job-posting/cannasseur/front-desk-security-marijuana-dispensary/6869788f801f1b9a95ec354240542a88","title":"Front Desk/Security Marijuana Dispensary","category":"Retail","hash":"6869788f801f1b9a95ec354240542a88","postingUrl":"https://www.indeed.com/job/front-desksecurity-marijuana-dispensary-c64c0720644b5df8"},{"salaries":[{"salaryStart":"$29k","salaryEnd":"$140k","currency":"US","source":"ZipRecruiter","position":"Cannabis Industry","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Cannabis-Industry-Salary-in-Santa-Rosa,CA"},{"salaryStart":"$20","salaryEnd":"$22","currency":"US","source":"Glassdoor","position":"Budtender","type":"per hour","url":"https://www.glassdoor.com/Hourly-Pay/Connected-Cannabis-Budtender-San-Francisco-Hourly-Pay-EJI_IE2969836.0,18_KO19,28_IL.29,42_IM759.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"3 days ago","description":"<div><p>Job Number: 2164567</p><p><b>POSITION OVERVIEW:The Customer Service Representative is responsible for effectively administering and processing transactional and/or informativeconversations with customers via the telephone and email; order processing, placing and tracking; managing the consumerprofiles, assuring accuracy and up-to-date information, and directing communication to/from customers using the telephone andemail.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Manages and edits orders received for price and availability, product and quantity accuracy, and shipping within specifictimelines. Accurate order entry and management of existing orders is essential.Answers sales rep calls and retrieves messages from e-mail for product orders. Answers questions about product technicalfeatures, availability and other information. Informs customer of unit prices, shipping date, anticipated delays, and any additionalinformation needed by the customer.Follows up on orders to ensure delivery by specified dates. Communicates with production, sales, shipping, warehouse, ordelivery personnel to expedite or trace missing or delayed shipments.Resolves customer order problems such as style or quantity changes, refused orders and status of customer issues followingcurrent policies and procedures. Forwards non-routine complaints to supervisor.BASIC QUALIFICATIONS:* A minimum of 1 year of customer service experience* Strong verbal and written communication skills* The ability to work extended hours and/or weekends during the busy/peak/holiday season* A sense of humor and a passion for what you do* Must be at least 21 years of agePREFERRED QUALIFICATIONS:* Experience in customer service in the cannabis industry with responsibility for order tracking, problem resolution andcustomer interface* A Bachelor’s degree in Business, Marketing or related field experience* Knowledge of the cannabis industry and/or retail processesWork Environment:* Work is mainly performed in warehouse environment.* Ability to stand or sit for long periods of time.* Ability to handle temperature changes, high noise levels, and safety around moving equipment.* Ability to lift and carry at least 25 pounds.About Higher Growth Search:</b></p><p>If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we’re a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.</p><p>HGS is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.</p><p>PandoLogic. Keywords: Customer Service Representative, Location: Novato, CA - 94998</p></div>","company":{"companyType":"Private/Growth","name":"Higher Growth Search","logoUrl":"/logos/higher-growth-search-fa920e7483ad9240c81e72c26d4e3547.png"},"location":{"country":"United States","address":"Novato, CA, USA","city":"Novato","stateProvince":"CA"},"frontendLink":"/job-posting/higher-growth-search/customer-service-rep-cannabis/adadbe100af52a10468e96af59ba80b9","title":"Customer Service Rep - Cannabis","category":"Professional, Scientific, and Technical Services","hash":"adadbe100af52a10468e96af59ba80b9","postingUrl":"https://www.adzuna.com/details/2714322608","salary":"$29k - $140k"}]