802 results
Customer Service Representative Confidential Springfield, OR 97477
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Customer Service Representative

Confidential Springfield, OR 97477 Part-time
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MUST BE 21. CANNABIS DISPENSARY.

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Skills

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • High school degree
  • BSc in Marketing or related field is a plus

Job Type: Part-time

Pay: $12.75 - $14.00 per hour

Benefits:

  • Employee discount

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Tips

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

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Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.</p><p><b>Responsibilities</b></p><ul><li>Greet and direct customers</li><li>Provide accurate information (e.g. product features, pricing and after-sales services)</li><li>Answer customers’ questions about specific products/services</li><li>Conduct price and feature comparisons to facilitate purchasing</li><li>Cross-sell products</li><li>Ensure racks are fully stocked</li><li>Manage returns of merchandise</li><li>Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)</li><li>Inform customers about discounts and special offers</li><li>Provide customer feedback to the Store Manager</li><li>Stay up-to-date with new products/services</li></ul><p><b>Skills</b></p><ul><li>Proven work experience as a Retail Sales Representative, Sales Associate or similar role</li><li>Understanding of the retail sales process</li><li>Familiarity with consumer behavior principles</li><li>Knowledge of inventory stocking procedures</li><li>Basic math skills</li><li>Track record of achieving sales quotas</li><li>Excellent communication skills, capable of building trusting relationships</li><li>Ability to perform in fast-paced environments</li><li>Flexibility to work various shifts</li><li>High school degree</li><li>BSc in Marketing or related field is a plus</li></ul><p>Job Type: Part-time</p><p>Pay: $12.75 - $14.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Startup","name":"Confidential"},"location":{"country":"United States","address":"Springfield, OR 97477","city":"Springfield","stateProvince":"OR"},"frontendLink":"/job-posting/confidential/customer-service-representative/28b364e935fb4fe71c04c212b717b928","title":"Customer Service Representative","hash":"28b364e935fb4fe71c04c212b717b928","postingUrl":"https://www.indeed.com/job/customer-service-representative-965e4cddbabcafa1"},{"postedOn":"6 days ago","description":"<div>Equivalent Experience<br /><br /><b>Description:</b><br />Answering phone calls, product questions, shipping questions, answering customer emails, and inquiries from website<br /><br /><b>Skills:</b><br />Customer service call center, Customer support, Chat support, Inbound call center, customer service, customer service rep, product, cannabis, shipping, emails, website, call center<br />Shopify experience preferred<br /><br /><b>Top Skills Details:</b><br />Customer service call center,Customer support,Chat support,Inbound call center<br /><br /><b>Additional Skills &amp; Qualifications:</b><br />Being comfortable with written and verbal communication<br />Self-directed<br />Sunday-Thursday 9-5<br />$20/hour<br />Providing monitors and headset, must have own laptop<br />High speed internet<br /><br /><b>Experience Level:</b><br />Entry Level<br /><br /><b>About Aston Carter:</b><br />At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.<br /><br />Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.<br /><br />The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.<br /><br />If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call <span><a href=\"tel:+1-888-237-6835\">888-237-6835</a></span> or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.</div>","company":{"companyType":"Private/Established","name":"Aston Carter","logoUrl":"/logos/aston-carter-a978af82de7c944f0501d1ebab1f5eda.png"},"location":{"country":"United States","address":"Pasadena, CA","city":"Pasadena","stateProvince":"CA"},"frontendLink":"/job-posting/aston-carter/customer-service-representative/48dd6ba5a056564abedd8dcd77df9c25","title":"Customer Service Representative","hash":"48dd6ba5a056564abedd8dcd77df9c25","postingUrl":"https://www.indeed.com/job/customer-service-representative-562554ab98f5a26c"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p><b>Job Description: </b></p><p>We are a dynamic, well-renowned call center company serving the telephone needs of our medical cannabis patients. This position will entail greeting and directing patient callers by answering the telephone calls of our patients and scheduling them in our multiple locations throughout the state of Florida also determining the nature of the call and directing callers to the appropriate destination and/or following client instructions to obtain a message. You also will be required to make follow-up calls and confirmation calls for the following days. Operators are required to provide accurate, efficient, and professional service to every caller, client, and co-worker. We operate from 6 am-3 pm, serving our East Coast clinics with weekends off.</p><p>Our ideal candidate would be an organized, diligent, and team-oriented individual who excels in conversing professionally with patients on a daily basis. We are looking for someone who is willing to go above and beyond their day-to-day duties to add value to our growing company.</p><p><b>About Our Call Center : </b></p><p>We have been delivering world-class answering, and call center services to medical offices large and small for more than 6 years. We have pioneered many of the concepts that are now commonplace in the industry and our high standards and professionalism have earned us high marks with our patients.</p><p><b>Responsibilities and Duties : </b></p><ul><li>Answer incoming calls and outbound calls as per your training and scheduling patients in multiple clinics throughout the state of Florida.</li><li>Provide quality service by handling each call professionally and efficiently</li><li>Follow company policies and procedures at all times. No exceptions</li><li>Completing special assignments as directed by management</li><li>Be able to work from 6 am-3 pm, with weekends off</li></ul><p><b>Qualifications and Skills : </b></p><ul><li>MUST HAVE CALL CENTER EXPERIENCE! (75-100 calls per person, per day)</li><li>Telephone Skills a MUST</li><li>If you are fluent in Spanish, as well as English, please note that in your resume</li><li>Must be able to type 35-40 wpm and have computer keyboard skills</li><li>Salesforce CRM is a plus!</li><li>Must be able to read/write/communicate professionally and clearly in English</li><li>Must be able to multitask and work under pressure in a fast-paced environment</li><li>Including listening, speaking, talking, typing, and/or reading at the same time</li><li>Must be willing to adapt to changes that may happen daily/weekly/monthly</li><li>Including adapting to changes in schedule, duties, and/or tasks</li><li>Must be able to maintain a positive attitude at all times</li><li>Strong listening skills, attention to detail, and decision-making skills</li><li>Strong work ethic</li><li>Must be able to sit for long periods of time</li><li>Dedicated and career-driven</li><li>Highly developed integrity and commitment to customer satisfaction</li><li>Organization</li><li>Confidentiality</li></ul><p><b>RATE OF PAY: $15.00 to start - FULL TIME 40 HOURS</b></p><p>Job Type: Full-time</p><p>Pay: $15.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Ability to commute/relocate:</p><ul><li>Las Vegas, NV: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>Temporarily due to COVID-19</li></ul></div>","company":{"companyType":"Private/Startup","name":"Green Medical Marketing LLC","logoUrl":"/logos/green-medical-marketing-llc-68eee8e4281b4b8b66bb755333f7b83d.png"},"location":{"country":"United States","address":"Las Vegas, NV 89148","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/green-medical-marketing-llc/call-center-representative/361a2f6a96cb62a983ffde8712a2ac94","title":"Call Center Representative","hash":"361a2f6a96cb62a983ffde8712a2ac94","postingUrl":"https://www.indeed.com/job/call-center-representative-87c5eff6fba2c736"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p>There is a position open for a Customer Service Representative at CA licensed, Oakland-based Cannabis Testing Laboratory. The position will be responsible for front office reception, client management, and minor clerical support reporting to the Vice President. The position can be full or part time, depending on the candidate’s needs and availability. Successful candidates must present themselves professionally and with an ease of communication. MJ friendly and experience with quick books a plus.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $25.00 - $30.00 per hour</p><p><b>Benefits:</b></p><p>• Dental insurance</p><p>• Health insurance</p><p>• Life insurance</p><p>• Paid time off</p><p>• Vision insurance</p><p><b>Schedule:</b></p><p>• Monday to Friday</p><p><b>Supplemental Pay:</b></p><p>• Bonus pay</p><p><b>COVID-19 considerations:</b></p><p>The laboratory maintains strict COVID-19 policies including mask mandates, plexiglass barriers, and shields upon request for all employees.</p><p><b>Ability to commute/relocate:</b></p><p>• Oakland, CA 94621: Reliably commute or planning to relocate before starting work (Preferred)</p><p><b>Education:</b></p><p>• Associate (Preferred)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p></div>","company":{"companyType":"Private/Growth","name":"CW Analytical","logoUrl":"/logos/cw-analytical-f7a725d0dc38850f66bbe03676848a29.jpeg"},"location":{"country":"United States","address":"Oakland, CA, USA","city":"Oakland","stateProvince":"CA"},"frontendLink":"/job-posting/cw-analytical/customer-service-representative/71492798316c7e2b9f50057e5d261dee","title":"Customer Service Representative","hash":"71492798316c7e2b9f50057e5d261dee","postingUrl":"https://tarta.ai/j/5OC-z3sBKVDGKatzfWD2-customer-service-representative-in-oakland-ca-at-cw-analytical"},{"employmentType":"Part-time, Temporary","postedOn":"2 days ago","description":"<div><p>Job description</p><p>The Organization</p><p>At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores. We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.</p><p>The Job</p><p>The Customer Service Agents for the Customer Care Centre (CCC), Cannabis Operations, are responsible for providing superior customer experiences. The Agents will be working with our customers by responding to their issues, concerns and requests for service. Agents will coordinate with our internal teams and customers, resolving customer issues within a timely manner via email, phone, etc. while bringing a positive attitude and being a great team player. The Agents are friendly, detail-oriented, passionate, professional and technology savvy team members who have the ability to create the finest experiences for our internal and external customers. Please review the attached job description for a complete list of duties, qualifications, and competencies. To be considered for this opportunity, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position.</p><p>Enhanced security screening is required.</p><p>Please note: Auxiliary Customer Service Agents are expected to be available for daily recall. Auxiliary positions are on-call, which means that hours of work are not guaranteed and will be subject to availability. Auxiliary Customer Service Agents are pre-scheduled as much as possible, and are on-call up to 35 hours a week. Auxiliary employees can restrict availability upon approval from the Manager, Customer Care Centre. Please clearly indicate your daily availability in your application.</p><p>How To Apply</p><p>Apply online via Indeed. For complete details about this opportunity, including accountabilities, please refer to the details below. For specific position related enquiries, please contact Cisco Pacheco by phone, at <span><a href=\"tel:+1-604-420-8600\">604-420-8600</a></span>.</p><p>Qualifications</p><p>Education and Experience:</p><ul><li>Minimum of two years recent*, related experience in a customer service capacity servicing internal and external clients/customers and successful completion of a certificate/diploma.</li></ul><ul><li>Preferred qualifications include:</li></ul><p>Experience working in a call centre environment.</p><p>Cannabis knowledge, demonstrated through experience in the cannabis industry or courses from an accredited post-secondary institution</p><p>* Recent is defined as occurring within the last five years.</p><p>To be considered for this position, applicants must clearly indicate that they have the following:</p><ul><li>Must be minimum 19 years of age.</li></ul><ul><li>May be required to work a variety of shift patterns; available to work a rotating roster, including evenings and weekends.</li></ul><p>Knowledge of:</p><ul><li>Working knowledge of CRM systems.</li></ul><ul><li>A high level of proficiency in Microsoft Word, Outlook and Microsoft Excel (utilization of formatting and formula functions, skills pertaining to linking documents and sheets and provide recommendations to automate manual processes).</li></ul><ul><li>Working knowledge of Cannabis and educated in consumer trends and current industry.</li></ul><ul><li>Efficient and internet savvy applications encouraged.</li></ul><p>Skills &amp; Abilities</p><ul><li>Demonstrated strong skills in time management, organization and communication.</li></ul><ul><li>Excellent verbal and written communication skills.</li></ul><ul><li>Ability to establish good working relationships both internally and externally in a team environment.</li></ul><ul><li>Proven ability demonstrating strong attention to detail, the ability to work independently, work under pressure to meet deadlines, an aptitude for multitasking and strong follow up skills</li><li>Demonstrated ability to apply and interpret policies/practices.</li></ul><ul><li>Ability to resolve day to day client concerns while meeting or exceeding expectations and maintaining a high level of customer service.</li></ul><ul><li>Able to thrive is a fast paced environment where change is a constant.</li></ul><p>Job Types: Part-time, Temporary</p><p>Salary: $23.50-$26.50 per hour</p><p>Part-time hours: 35 per week</p><p>Job Types: Part-time, Temporary</p><p>Salary: $23.50-$26.50 per hour</p><p>Additional pay:</p><ul><li>Overtime pay</li></ul><p>Schedule:</p><ul><li>10 hour shift</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul></div>","company":{"companyType":"Government","name":"BC Liquor Distribution Branch","logoUrl":"/logos/bc-liquor-stores-0b0a7e4c37734c591e05c3a8aca37857.jpeg"},"location":{"country":"Canada","address":"Burnaby, BC","city":"Burnaby","stateProvince":"BC"},"frontendLink":"/job-posting/bc-liquor-distribution-branch/customer-service-agent-customer-care-centre-cannabis-operations/564abdae90cc45c0847ab25f97209e65","title":"Customer Service Agent, Customer Care Centre, Cannabis Operations","hash":"564abdae90cc45c0847ab25f97209e65","postingUrl":"https://ca.indeed.com/job/customer-service-agent-customer-care-centre-cannabis-operations-63eed7cff8898048"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>We are a new and growing legal cannabis delivery service. We are looking for dispatchers / customer service representative who are excited about building a new operation and creating a positive and sustainable culture for our new brand. We are willing to teach the right person about cannabis, however personality is a must ! If you want to compete in sales or have worked in restaurants, coffee or high pressure jobs We might be looking for you!</p><p>Overview – This role is responsible for the customer’s experience with our brand and products. This means being on-time, accurate, friendly and safe. The sale/dispatch role carries an enhanced responsibility to execute procedures regarding inventory, safety, security and sales.</p><p>Responsibilities -</p><p>• Act with integrity in all things.</p><p>• Accept, verify and process new delivery customers</p><p>• Provide the customer with product solutions that exceed their expectations.</p><p>• Execute the detailed and specific procedures described in the Delivery SOP's</p><p>• Accurately conduct sales and inventory transactions as prescribed by the company POS system including the picking and staging of delivery orders.</p><p>• Observe all company policies, rules and regulations.</p><p>• Maintain detailed knowledge of all products including effects, inventory levels and promotions.</p><p>• Promote a team first working environment.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $18.00 - $19.00 per hour</p><p><b>Benefits:</b></p><p>• Employee discount</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Holidays</p><p>• Weekend availability</p><p><b>Ability to commute/relocate:</b></p><p>• Walnut Creek, CA 94597: Reliably commute or planning to relocate before starting work (Preferred)</p><p><b>Experience:</b></p><p>• Dispatching: 1 year (Preferred)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p></div>","company":{"name":"Cannabis Company"},"location":{"country":"United States","address":"Walnut Creek, CA, USA","city":"Walnut Creek","stateProvince":"CA"},"frontendLink":"/job-posting/cannabis-company/dispatcher-customer-service/4dcce4c8c1ddaf66b3d70976ec8b5021","title":"Dispatcher/Customer Service","hash":"4dcce4c8c1ddaf66b3d70976ec8b5021","postingUrl":"https://www.salary.com/job/cannabis-company/dispatcher-customer-service/4c4aadb3-b4d1-4fe3-b590-f7bd1debbf0a"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p>Summary: This position is primarily responsible for providing customer service and office support in a team environment for a busy analytical hemp testing laboratory.</p><p>Essential Duties and Responsibilities:</p><p>-Answer customer calls, address customer questions/concerns regarding sample submissions, troubleshoot issues, and/or route to appropriate person for resolution.</p><p>-Respond to email correspondence/inquiries from customers.</p><p>-Assist with intake of sample orders into Laboratory Inventory Management System.</p><p>-Assist with opening packages and organizing samples into laboratory workflow.</p><p>-Maintain appearance and cleanliness of lobby and intake office areas.</p><p>*other duties may be assigned as needed</p><p>Competencies: To perform the job successfully, an individual should demonstrate the following competencies:</p><p>-Proficient computer skills, including Outlook, Excel, and Windows 10</p><p>-Knowledge of Hemp Supply Chain and CBD products</p><p>-Understanding of basic scientific and mathematical concepts</p><p>-Excellent customer service skills</p><p>-Highly organized and detail oriented</p><p>-Ability to multitask and meet deadlines</p><p>-Ability to effectively communicate, oral and written</p><p>-Willingness to work with a team</p><p>Education/Experience:</p><p>-Associate degree or higher preferably in Natural Science field;</p><p>-1yr of related experience preferred</p><p>-Currently hold or ability to obtain MED Support Badge</p><p>Age: Must be 21 years or older</p><p>Location: Denver, CO</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $19.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Education:</p><ul><li>Associate (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Colorado MED Badge (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Botanacor","logoUrl":"/logos/botanacor-laboratories-9aae3469474550a2fbb641c33542ee2e.png"},"location":{"country":"United States","address":"Denver, CO 80223","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/botanacor/customer-support-representative/7e1ca5f82bdb7c2bc868c1afd82bad25","title":"Customer Support Representative","hash":"7e1ca5f82bdb7c2bc868c1afd82bad25","postingUrl":"https://www.indeed.com/job/customer-support-representative-a6593c0a3e297edc"},{"employmentType":"Full-time, Permanent","postedOn":"7 days ago","description":"<div><p>This individual will be developing and maintaining the medical sales program. The Cannabis Client Care Rep will handle all phone calls, manage online menus, guide customers through ordering process, explain products, and create orders. This will require a thorough understanding of Health Canada’s Cannabis regulations as well as the ability to adapt and learn software modules to execute this program. This individual must be detail oriented as well as exhibit exceptional problem solving and customer service skills.</p><p><b>About AtlantiCann Medical</b></p><p>AtlantiCann Medical is majority owned by the Mi’kmaq First Nations of Nova Scotia.</p><p>We are proud to be producing quality cannabis in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People. The 8-point star, a symbol very important to the Mi’kmaq community, often presents with 4 colours signifying unity between the four races of people as well as the 4 directions (North, South, East and West), emphasizing balance within oneself and mother earth.</p><p>We are proud to embrace these values and provide Mi’Kmaq product to NS and across the nation.</p><p>We are an equal opportunity employer and adhere to fair employment practices.</p><p>Responsibilities:</p><ul><li>Responding to inbound communications (phone, email, medical software platform)</li><li>Outbound calls to new and existing clients</li><li>Communicating with patients on an ongoing basis to assist them with whatever needs they may have</li><li>Provide exceptional client care</li><li>Must be flexible to work alternative shifts, including evenings and weekends</li><li>Work with software team to finalize medical platform set up medical platform and sales web portal.</li><li>Familiarize and create/modify procedure for entering customer orders, fulfillment and logistics.</li><li>Review client orders and verify authenticity as required</li><li>Maintenance and enhancement of customer relations and maintaining customer files.</li><li>Answering incoming calls from customers, educate and answer questions in their cannabis ordering</li><li>Understanding the law and regulations as it pertains to obtaining your cannabis medical card.</li><li>Receive, process, and verify the accuracy of orders and client registration information.</li><li>Will adhere to all occupational health and safety regulations and inhouse policies</li><li>Initiate required action for response to customer service requests including maintaining customer files and communicating information to the appropriate departments</li><li>Collect and disseminate feedback based on client follow up calls</li><li>Clerical and administrative tasks as needed</li></ul><p>Qualifications and Education Requirements</p><ul><li>Experience in the Medical/Cannabis Industry</li><li>Educated in Medical Cannabis/Terpenes/CBD/The Endocannabinoid system</li><li>Bilingual in French is an asset</li><li>Familiarity with Ample Organics is an asset</li><li>Post-secondary degree in Health Care or Business Administration</li><li>Experience in a call center</li><li>Excellent interpersonal and communication skills</li><li>Positive energy and enthusiasm every day</li><li>Friendly and outgoing personality</li><li>Experience in providing excellent customer service</li><li>Strong work ethic</li><li>Exceptional attention to detail</li><li>Proficient computer skills (Word, Excel, Outlook)</li><li>Ability to adapt to technology and software platforms easily</li><li>Available to work evening hours and weekends</li></ul><p>Employees will be required to complete a background check prior to starting work. This may include verifying work references, validating all credentials and criminal record checks. * It is a requirement that the selected Candidate be legally eligible to work in Canada at the time an offer is presented</p><p>Job Types: Full-time, Permanent</p><p>Benefits:</p><ul><li>Casual dress</li><li>Dental care</li><li>Employee assistance program</li><li>Extended health care</li><li>Life insurance</li><li>On-site parking</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Overtime</li><li>Weekends</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"AtlantiCann Medical Inc"},"location":{"country":"Canada","address":"Lower Sackville, NS","city":"Lower Sackville","stateProvince":"NS"},"frontendLink":"/job-posting/atlanticann-medical-inc/cannabis-client-care-representative/74a7187ea37822c3a4d440b6a7fe6a35","title":"Cannabis Client Care Representative","hash":"74a7187ea37822c3a4d440b6a7fe6a35","postingUrl":"https://ca.indeed.com/job/cannabis-client-care-representative-e2ccc834ccf332e0"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p><b>Job Description</b></p><p>Customer Service Representative</p><p>The CSR is primarily responsible for the customer experience through telephone, email, or online chat interaction.</p><p>Key Duties &amp; Responsibilities</p><p>• Delivers exceptional customer service by listening, interacting, and following up with customers to ensure satisfaction. Works proactively to solve customer complaints and concerns.</p><p>• Builds and increases customer retention, fostering strong relationships, developing brand awareness, and loyalty.</p><p>• Utilize customer, and team member, feedback to readily implement changes to improve the customer experience.</p><p>• Handles sensitive conversations while also protecting the company from liability and breach of various regulations.</p><p>• Effectively utilize technology and software platforms to maintain efficiency, documentation, and reporting.</p><p>• Perform all daily opening and closing procedures for the call center.</p><p>• Provide daily correspondence via email with the RSM and team members as needed.</p><p>• Adheres to all Northeast Alternatives Policies and Procedures.</p><p>• Maintain a clean and organized work environment.</p><p>• Other duties as assigned.</p><p><b>Qualifications:</b></p><p>• 1+ years of Cannabis industry experience preferred.</p><p>• Experience in a communication, customers service, and detail-oriented work environment.</p><p>• Strong interpersonal, verbal, and written communication skills.</p><p>• Ability to maintain composure under pressure, and de-escalate disgruntled customers while proving solutions to resolve any, and all, situations.</p><p>• Full-time (40 Hours per week). Must be available 7 days a week in the morning, afternoon, and evening.</p><p>• High School Graduate or equivalent.</p><p>• Must be 21, and have a clean criminal record.</p><p>• Must have reliable transportation.</p><p>• Ability to lift up to 25 lbs. and push/pull up to 50 lbs.</p><p>• Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes.</p><p>Job Types: Full-time</p><p>Company Description</p><p>We are excited about what the Northeast Alternatives (NEA) family has accomplished since opening in June 2019. Whether it's the way we run our business, make our products, or help our customers, we are guided by the principle of making a positive difference in the world. We care for our employees and customers - it's what we're known for. It is why NEA is a great place to start or continue building your career in the exciting new cannabis industry</p></div>","company":{"name":"Northeast Alternatives, Inc."},"location":{"country":"United States","address":"Coldwater, MI, USA","city":"Coldwater","stateProvince":"MI"},"frontendLink":"/job-posting/northeast-alternatives-inc/customer-service-associate/6e3a766b5ed8449b2468f9a6e4385251","title":"Customer Service Associate","hash":"6e3a766b5ed8449b2468f9a6e4385251","postingUrl":"https://www.ziprecruiter.com/c/Northeast-Alternatives,-Inc./Job/Customer-Service-Associate/-in-Coldwater,MI?jid=00abb9f8dcfab5c5"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p><b>COMPANY</b></p><p><b>We are setting the industry standard to influence and inspire through our innovative methods. We merge together cannabis culture with cutting-edge technology to deliver the best possible customer and employee experience(s).</b></p><p><b>The company operates a fully integrated cannabis business with a footprint that covers the entire breadth of the state of California; the world's largest cannabis market. We control our supply chain from cultivation to retail, which enables us to deliver clean and tested cannabis products at unmatched prices.</b></p><p><b>Our mission is to provide the one-stop-shop cannabis experience by offering exceptional customer experience service and diversified products. We strive to build long-term customer loyalty.</b></p><p><b>POSITION</b></p><p><b>The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints.</b></p><p><b>RESPONSIBILITIES</b><br /><b>.</b></p><p><b> * Fields customer questions and complaints; when the issue is beyond the representative’s</b></p><p><b>knowledge forwards to the assigned specialist or other appropriate staff.</b></p><p><b> * Ensures that appropriate actions are taken to resolve customers’ problems and concerns.</b></p><p><b> * Maintains customer accounts and records of customer interactions with details of inquiries,</b></p><p><b>complaints, or comments.</b></p><p><b> * Performs other related duties as assigned.</b></p><p><b>Experience</b></p><p><b> * Excellent communication skills including active listening.</b></p><p><b> * Service-oriented and able to resolve customer grievances.</b></p><p><b> * High school diploma or equivalent.</b></p><p><b> * Customer service experience required.</b></p><p><b>Physical Requirements</b></p><p><b> * Prolonged periods sitting at a desk and working on a computer.</b></p><p><b> * Must be able to lift up to 15 pounds at times</b></p><p><b>Other Details</b></p><p><b>This is a full-time position based out of DTLA.</b></p><p><b>We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t fret; every resume we get is kept in our database for six months for consideration in future searches for talent.</b></p><p><b>IGS Solutions LLC is committed to employing a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</b></p><p><b>Accommodations are available upon request for candidates taking part in all aspects of the selection process.</b></p><p><b>One last note: the chosen applicant will be required to successfully complete background and reference checks.</b></p><p><b>Due to Covid-19, we are doing everything we can to keep our team and customers safe. This means individual offices or widely spaced workstations. We also provide extra masks, shields, hand sanitizer, and gloves as needed. We are an essential business and we require our team to work in the office.</b></p><p><b>We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</b></p><p><b>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</b></p><p>Job Type: Full-time</p><p>Pay: $16.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Ability to commute/relocate:</p><ul><li>Los Angeles, CA 90033: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"IGS Solutions LLC","logoUrl":"/logos/igs-solutions-llc-345c6205d011c0ae1e37e4ad77edb1b1.png"},"location":{"country":"United States","address":"Los Angeles, CA 90033","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/igs-solutions-llc/customer-service-representative-cannabis-industry/4e6f6b07b65785128607c8ee8c548667","title":"Customer Service Representative - Cannabis Industry","hash":"4e6f6b07b65785128607c8ee8c548667","postingUrl":"https://www.indeed.com/job/customer-service-representative-cannabis-industry-89253b048347efdf"},{"employmentType":"Full-time","postedOn":"9 days ago","description":"<div><p><b>Location:</b></p><p>North Palm Beach, FL</p><p><b>PARALLEL</b></p><p>Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p>IN A NUTSHELL…</p><p>The Guide is responsible for interacting with patients in our store locations, providing knowledge, information, and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. The Guide may report directly to the Store Manager, Assistant Store Manager, and Lead Guides. Supports the stores financial and KPI’s goals. Consistently follows the established operational processes.</p><p>This role is with Florida Market, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.</p><p><b>WHAT YOU WILL BE DOING</b></p><p>Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using established customer service model.</p><p>Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.</p><p>Maintain thorough product knowledge through participation in internal training programs to answer concerns and/or questions promptly and efficiently, referring to store management team when appropriate.</p><p>Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records</p><p>Maintain privacy and confidentiality of sensitive patient information in alignment with HIPPA compliance</p><p>Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS)</p><p>Responsible for maintaining the cleanliness of the store</p><p>Supports the teamwork effort in both opening and closing procedures</p><p>Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands</p><p>Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU’LL BRING</p><p>1-year customer service, retail, or related experience (Preferred)</p><p>Must be flexible regarding work schedule, including evenings, weekends, and holidays</p><p>Microsoft Office Suite proficient level (Preferred)</p><p>Strong attention to detail and ability to multitask and manage time effectively</p><p>Excellent communication and organizational skills</p><p>Ability to work in a fast-paced, changing, and challenging environment.</p><p>Ability to deal with problems and resolve in a timely and professional manner</p><p>Positive attitude and strong work ethic</p><p>Demonstrates high emotional intelligence and ability to build relationships in store and cross-functionally</p><p>Passionate about the importance of medical marijuana</p><p>Age 21 or over (Required)</p><p>High School Diploma or equivalent (Required)</p><p>Valid Government-Issued Photo ID (Required)</p><p>YOU WILL BE SUCCESSFUL IF YOU…</p><p>Are self-motivated; micro-managing isn’t fun for anyone</p><p>Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>Can work fast and be flexible; our industry is always changing</p><p>Play nice with others; we collaborate with each other a lot</p><p>Think creatively; sometimes, the “traditional” solution isn’t the best one</p><p><b>WHAT YOU GET</b></p><p>Consistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programs</p><p>Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>Employee discount</p><p>Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>Ability to stand for prolonged periods of time, counting, calculating and computer processing operations.</p><p>Ability to lift 30 lbs. unassisted</p><p>Constantly operate a computer and other office machinery</p><p>Kneeling, stooping, crouching, reaching for things on shelving with assisted ladders throughout the duration of the shift</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 32726PandoLogic. Keywords: Assistant Store Manager, Location: Stuart, FL - 34995</p></div>","company":{"companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Stuart, FL, USA","city":"Stuart","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/customer-care-representative/270ab8dbf9740fc1fe1e8f42bb56ae66","title":"Customer Care Representative","hash":"270ab8dbf9740fc1fe1e8f42bb56ae66","postingUrl":"https://lensa.com/customer-care-representative-jobs/stuart/jd/6e338a5c3004f9c578698a4a37ffeee9"},{"employmentType":"Part-time","postedOn":"10 days ago","description":"<div><p>We are looking to employ a knowledgeable and experienced Budtender at The Kure Cannabis Society to assist customers in selecting suitable cannabis products. The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers’ questions regarding the different strains of cannabis and methods of consumption.</p><p>To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, and outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.</p><p><b>Budtender Responsibilities:</b></p><p>• Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.</p><p>• Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.</p><p>• Processing customers' payments using the dispensary's Point of Sale (POS) system.</p><p>• Ensuring that the dispensary is clean and well-organized at all times.</p><p>• Educating customers on the safe use of their selected cannabis products.</p><p>• Correctly weighing, packaging, and labeling cannabis products as required.</p><p>• Checking customers' identification documents to verify that they are of legal age.</p><p>• Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.</p><p>• Must be available Weekends and Evenings.</p><p>Part-time hours: 10-25 per week</p><p>Job Type: Part-time</p><p>Salary: $15.00-$19.00 per hour</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Day shift</p><p>• Holidays</p><p>• Night shift</p><p>• Weekends</p><p><b>Experience:</b></p><p>• customer service: 1 year (preferred)</p><p><b>Work remotely:</b></p><p>• No</p></div>","company":{"companyType":"Private/Growth","name":"The Kure Cannabis Society","logoUrl":"/logos/the-kure-cannabis-society-451fcf29985157f6cd32ad3f65ec7b48.png"},"location":{"country":"Canada","address":"Canada"},"frontendLink":"/job-posting/the-kure-cannabis-society/customer-service-representative-budtender/7a9b0e5ebd005cece5f34514b47a513d","title":"Customer Service Representative/Budtender","hash":"7a9b0e5ebd005cece5f34514b47a513d","postingUrl":"https://jobs.laimoon.com/jobs/externalview/27915013"},{"postedOn":"5 days ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.</li></ul><p><br /></p></div></div><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Hawkins, TX 75765","city":"Hawkins","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/b0e6dc44636af8f2f3e6c19c9800ef57","title":"Fuel Center Cashier","hash":"b0e6dc44636af8f2f3e6c19c9800ef57","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-c3287f58f10c8bde"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p><b>Responsibilities</b></p><p>• Greet and Check-in customers as they enter</p><p>• Verification of customer ID and cannabis card status</p><p>• Discuss and make appropriate product recommendations to customers based on their physician’s recommendation</p><p>• Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers</p><p>• Dispense medication and collect payment via POS register (cash, debit, etc)</p><p>• Deliver medications to patients</p><p>• Collect and secure payment in form of debit, credit, and cash</p><p>• Safely transport product and cash to/from home dispensary</p><p>• Maintain strict controls on product, cash, and patient data at all times</p><p>• Stay current with latest industry and product knowledge</p><p>• Support all marketing and sales efforts of the company to ensure sales goals are met</p><p>• Perform other regular duties related to maintaining a safe and clean retail store environment as needed</p><p><b>Qualifications</b></p><p>• High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</p><p>• Applicants must be 21 years or older and hold a valid license.</p><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</p><p>Job Type: Part-time</p><p>Pay: $15.00 - $15.80 per hour</p><p><b>Schedule:</b></p><p>• Day shift</p><p><b>COVID-19 considerations:</b></p><p>For the safety of you and the team, we require proof of COVID-19 vaccination before hire.</p><p><b>Education:</b></p><p>• High school or equivalent (Preferred)</p><p><b>License/Certification:</b></p><p>• Driver's License (Preferred)</p><p><b>Work Location:</b></p><p>• On the road</p><p><b>Work Remotely:</b></p><p>• No</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Bonita Springs, FL, USA","city":"Bonita Springs","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate/3bacc15cbaf6134044b6d45e45e74f72","title":"Customer Service Associate","hash":"3bacc15cbaf6134044b6d45e45e74f72","postingUrl":"https://www.salary.com/job/vidacann/customer-service-associate/7f455963-fde4-456f-8d66-9a11d64e33e3"},{"employmentType":"Full-time","postedOn":"11 days ago","description":"<div><p><b>Location:</b></p><p>North Palm Beach, FL</p><p><b>PARALLEL</b></p><p>Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p><p>IN A NUTSHELL…</p><p>The Guide is responsible for interacting with patients in our store locations, providing knowledge, information, and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. The Guide may report directly to the Store Manager, Assistant Store Manager, and Lead Guides. Supports the stores financial and KPI’s goals. Consistently follows the established operational processes.</p><p>This role is with Florida Market, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using established customer service model.</p><p>• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.</p><p>• Maintain thorough product knowledge through participation in internal training programs to answer concerns and/or questions promptly and efficiently, referring to store management team when appropriate.</p><p>• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records</p><p>• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPPA compliance</p><p>• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS)</p><p>• Responsible for maintaining the cleanliness of the store</p><p>• Supports the teamwork effort in both opening and closing procedures</p><p>• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands</p><p>• Performs other duties and tasks as assigned</p><p>EXPERIENCE AND SKILLS YOU’LL BRING</p><p>• 1-year customer service, retail, or related experience (Preferred)</p><p>• Must be flexible regarding work schedule, including evenings, weekends, and holidays</p><p>• Microsoft Office Suite proficient level (Preferred)</p><p>• Strong attention to detail and ability to multitask and manage time effectively</p><p>• Excellent communication and organizational skills</p><p>• Ability to work in a fast-paced, changing, and challenging environment.</p><p>• Ability to deal with problems and resolve in a timely and professional manner</p><p>• Positive attitude and strong work ethic</p><p>• Demonstrates high emotional intelligence and ability to build relationships in store and cross-functionally</p><p>• Passionate about the importance of medical marijuana</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p>YOU WILL BE SUCCESSFUL IF YOU…</p><p>• Are self-motivated; micro-managing isn’t fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the “traditional” solution isn’t the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Ability to stand for prolonged periods of time, counting, calculating and computer processing operations.</p><p>• Ability to lift 30 lbs. unassisted</p><p>• Constantly operate a computer and other office machinery</p><p>• Kneeling, stooping, crouching, reaching for things on shelving with assisted ladders throughout the duration of the shift</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.</p><p><b>DISCLAIMER</b></p><p>Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.</p><p>Internal ID: 34463PandoLogic. Keywords: Assistant Store Manager, Location: Loxahatchee, FL - 33470</p></div>","company":{"companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Loxahatchee, FL, USA","city":"Loxahatchee","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/customer-care-representative/7773c5a2f5f9cd3532db0866da0a7377","title":"Customer Care Representative","hash":"7773c5a2f5f9cd3532db0866da0a7377","postingUrl":"https://lensa.com/customer-care-representative-jobs/loxahatchee/jd/8813cfd42e5feeb8d6c37cc0a7538561"},{"employmentType":"Permanent","postedOn":"14 days ago","description":"<div><p><b>Basic Function: </b></p><p>Under the direction of the Store Manager, the main role of this position is to provide a superior customer service experience to every person that enters the store. You will be responsible for greeting each customer, inquiring about their needs, providing the education they require to make a well-informed purchase. The expectation is that every customer will be 100% satisfied, guaranteed to return. This position may rotate from floor to checkout, therefore accurate entry of orders into the POS system, dispensing change and receipts and balancing the till at the end of the shift is required.</p><p><b>Responsibilities &amp; Tasks: </b></p><p>1. Develop and maintain strong customer service skills.</p><p>2. Maintain up to date knowledge of all products being sold in the store so that you can educate customers on cannabis products and accurately relay information.</p><p>3. Maintain confidentiality and privacy of company business and customer information.</p><p>4. Double check every order for accuracy with the customer.</p><p>5. Navigate the POS system, provide accurate change and receipts and balance till.</p><p>6. Sign in and out of shift to ensure proper reconciliation of hours.</p><p>7. Comply with all company policies and procedures, code of conduct and government legislations.</p><p>8. Promote the safe use of cannabis.</p><p>9. Contribute to the cleanliness of store by assisting with shift cleaning tasks.</p><p>10. Maintain a healthy and safe workplace at all times or take corrective action.</p><p>11. Work co-operatively with others in a team orientated approach.</p><p>12. Participates in training and professional development as required.</p><p>13. Represent the company in a professional manner at all times.</p><p>14. Participates in team meetings.</p><p>15. Participates in monthly meeting with supervisor.</p><p>16. Communicate in a professional manner at all times.</p><p>17. Utilize the problem solving model to address any conflicts that may arise.</p><p>18. Remain abreast on all internal communication forums.</p><p>Job Type: Permanent</p><p>Salary: $17.00 per hour</p><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Licence/Certification:</p><ul><li>Cannsell License (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Cannabis Supply Company"},"location":{"country":"Canada","address":"Kitchener-Waterloo, ON","city":"Kitchener-Waterloo","stateProvince":"ON"},"frontendLink":"/job-posting/cannabis-supply-company/customer-service-representative/8c49ce8d0e9c9676d4df740a548f3b94","title":"Customer Service Representative","hash":"8c49ce8d0e9c9676d4df740a548f3b94","postingUrl":"https://ca.indeed.com/job/customer-service-representative-3c0b302961c2518d"},{"employmentType":"Full-time","postedOn":"12 days ago","description":"<div><p>Location: North Palm Beach, FL PARALLEL Everyone is welcome here . Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. IN A NUTSHELL… The Guide is responsible for interacting with patients in our store locations, providing knowledge, information, and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. The Guide may report directly to the Store Manager, Assistant Store Manager, and Lead Guides. Supports the stores financial and KPI’s goals. Consistently follows the established operational processes. This role is with Florida Market, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. WHAT YOU WILL BE DOING Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using established customer service model. Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration. Maintain thorough product knowledge through participation in internal training programs to answer concerns and/or questions promptly and efficiently, referring to store management team when appropriate. Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records Maintain privacy and confidentiality of sensitive patient information in alignment with HIPPA compliance Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS) Responsible for maintaining the cleanliness of the store Supports the teamwork effort in both opening and closing procedures Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands Performs other duties and tasks as assigned EXPERIENCE AND SKILLS YOU’LL BRING 1-year customer service, retail, or related experience (Preferred) Must be flexible regarding work schedule, including evenings, weekends, and holidays Microsoft Office Suite proficient level (Preferred) Strong attention to detail and ability to multitask and manage time effectively Excellent communication and organizational skills Ability to work in a fast-paced, changing, and challenging environment. Ability to deal with problems and resolve in a timely and professional manner Positive attitude and strong work ethic Demonstrates high emotional intelligence and ability to build relationships in store and cross-functionally Passionate about the importance of medical marijuana Age 21 or over (Required) High School Diploma or equivalent (Required) Valid Government-Issued Photo ID (Required) YOU WILL BE SUCCESSFUL IF YOU… Are self-motivated; micro-managing isn’t fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the “traditional” solution isn’t the best one WHAT YOU GET Consistent, reliable benefits; Full medical/vision/dental, 401k with company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry Employee discount Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity PHYSICAL REQUIREMENTS Ability to stand for prolonged periods of time, counting, calculating and computer processing operations. Ability to lift 30 lbs. unassisted Constantly operate a computer and other office machinery Kneeling, stooping, crouching, reaching for things on shelving with assisted ladders throughout the duration of the shift PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. DISCLAIMER Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates. Internal ID: 34463PandoLogic. Keywords: Assistant Store Manager, Location: Palm Beach Gardens, FL - 33418</p></div>","company":{"website":"surterra.com","companyType":"Private/Established","name":"Surterra Wellness","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"Palm Beach Gardens, FL, USA","city":"Palm Beach Gardens","stateProvince":"FL"},"frontendLink":"/job-posting/surterra-wellness/customer-care-representative/bd13866895997da1a23a7b45e142bddb","title":"Customer Care Representative","hash":"bd13866895997da1a23a7b45e142bddb","postingUrl":"https://www.rapidinterviews.com/job/customer-care-representative-with-surterra-wellness-in-palm-beach-gardens-adz-2430"},{"employmentType":"Full-time","postedOn":"1 day ago","description":"<div><p><i>Cannabis Cultivator \"Gardener\" </i><br /><b>Qualifications</b></p><ul><li>US work authorization (Required)</li><li>High school or equivalent (Preferred)</li><li>Horticulture: (Preferred)</li></ul><p><b>**PLEASE SUBMIT COVER LETTER AND RESUME IF APPLYING. IF CULTIVATION/GARDEN EXPERIENCE IS NOT LISTED ON RESUME PLEASE LIST EXPERIENCE IN COVER LETTER.**</b></p><p><b>Full Job Description</b></p><p><b>Cannabis Grower/Gardener</b></p><p><b>We are a Tier-3 cannabis producer/processor seeking a highly motivated, passion-driven individual to add to our Cultivation Team! At Lifted Cannabis Company we strive to consistently provide top shelf/premium cannabis products to the I-502 recreational market. To achieve this goal, we look to seek out high energy individuals with the ability to multi-task and change directions quickly. A passion for cannabis and the willingness to learn new skills that will put you at the top of the list of candidates.</b></p><p><b>We are looking for dedicated and goal-oriented individuals, with good communication skills, who enjoy working in a team environment to accomplish the tasks at hand.</b></p><p><b><i>POSITION SUMMARY: </i></b></p><p>Perform all the tasks in the grow including cleaning, cloning, transplanting, feeding plants, defoliation, super cropping, topping, flushing, foliar and preventative sprays, waste disposal and inventory management.</p><p><b><i>EXPERIENCE: </i></b></p><ul><li>Have I-502 experience preferred.</li><li>Legally able to work in the state of Washington State.</li><li>21 years of age or older</li><li>Physical aptitude and health necessary to perform manual labor tasks required for the proper management of grow warehouse.</li></ul><p><b><i>QUALIFICATIONS: </i></b></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</p><p>Effective communication and interpersonal skills are needed. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>Have reliable transportation to our facility</li><li>Be punctual and reliable every day</li><li>Maintain good personal hygiene</li><li>Work and communicate positively with others in a group setting</li><li>Follow directions yet work independently to meet production goals</li><li>Able to lift heavy objects up to 50lbs. safely</li><li>Sit or stand at a workstation while performing repetitive motion tasks</li><li>Ability to keep records of spray schedules, nutrient feed schedules, etc.</li><li>Use good communication skills with coworkers and management</li><li>Acute attention to detail</li><li>Apply personal accountability and responsibility.</li></ul><p>In addition to meeting the above qualifications,</p><p><b><i>ESSENTIAL DUTIES, FUNCTIONS AND EXPECTATIONS: </i></b></p><p>Include the following and other duties may be assigned.</p><p><b>Operational</b></p><ul><li>Assist grow warehouse working crew.</li><li>Assist with marijuana plants, giving each individual plant the attention, it needs one at a time.</li><li>Assist plant scheduling and organization to precisely project all garden needs on a daily, weekly, and monthly basis to keep garden green and expenses low.</li><li>Maintain a clean and organized work environment.</li><li>Comply with all HR policies including confidentiality and non-disclosure.</li><li>Maintain a clean work environment.</li><li>Daily cleaning of personal workspace as well as the group workspace as necessary</li><li>All employees will be actively participating in daily sanitation practices.</li></ul><p>&gt; Salary determined on experience</p><p>Job Type: Full-time</p><p>Pay: $14.00 - $20.00 per hour</p><p>Benefits after 1 year of employment:</p><ul><li>Paid time off (5 days paid)</li></ul><ul><li>Full Medical/Dental/Vision/Life Insurance (Covered by the company no monthly premium cost to employee)</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Occasional weekend overtime</li></ul><p>Work Location:</p><ul><li>One location - Tacoma, Wa</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>I-502 cannabis production: 1 year (Preferred)</li></ul><ul><li>Cannabis Cultivation Experience: 2 years (Preferred)</li></ul><p>COVID-19 considerations:</p><p>All employees must wear proper PPE's (face covering/mask/latex gloves) when at the facility.</p><p><b>***Consumption of cannabis, alcohol or other intoxicants is not allowed on the premises and intoxication while working is not acceptable, and may be subject to disciplinary actions, up to and including termination **</b></p><p>Job Types: Full-time, Contract</p><p>Pay: $16.00 - $20.00 per hour</p><p>COVID-19 considerations:<br />PPE required at all times. Covid-19 measures in place.</p><p>Experience:</p><ul><li>Cultivation/Garden: 2 years (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Lifted Cannabis Co."},"location":{"country":"United States","address":"Puyallup, WA","city":"Puyallup","stateProvince":"WA"},"frontendLink":"/job-posting/lifted-cannabis-co/cannabis-gardener-w-2yrs-experience/fa0daa474f979eba4adf956108aac8b2","title":"Cannabis Gardener w/ +2yrs Experience","hash":"fa0daa474f979eba4adf956108aac8b2","postingUrl":"https://www.indeed.com/job/cannabis-gardener-w-+2yrs-experience-a181e3b6274364b6"},{"postedOn":"7 days ago","description":"<div><div><p><b>About Charlotte's Web</b>:</p><p>Charlotte's Web products are made from our world-renowned hemp genetics grown 100% in the USA. Founded by the Stanley Brothers of Colorado, Charlottes Web leads the industry in quality, safety, consistency and social responsibility to improve thousands of lives daily through the use of Charlotte's Web. At Charlottes Web, we are driven by principles that extend far beyond the bottom line. It is our goal to provide products of the highest possible quality, while contributing to the sustainability of the communities we have the privilege of serving.</p><p></p><p><b>Position Summary:</b></p><p>We are seeking caring and competent customer care representatives to join our team in our beautiful downtown Boulder offices. This role will assist customers with all inquiries providing a fair, quick resolution that ensures high customer satisfaction.</p><p></p><p><b>Job Responsibilities:</b></p><ul><li>Assist current and future customers by answering product, service, and shipping questions while suggesting information about other products and services</li><li>Create and maintains accurate customer records by recording precise notes and tagging tickets correctly</li><li>Resolve product or service problems by clarifying the customers conflict, determining the cause, selecting and explaining the best solution, expediting correction or adjustment when needed, and following up to ensure satisfactory resolution</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs</li><li>Prepare product and service reports by collecting and analyzing customer information</li><li>Contribute to team effort by accomplishing related results as needed</li><li>Continuously meet metrics on all required weekly stats and Simple Weekly Performance Review</li><li>Multitask efficiently answering inquiries via phone, email, and chat simultaneously</li><li>Participate in regular team meetings</li></ul><p></p><p><b>Skills and Qualifications:</b></p><p>Good written and verbal communication skills, continually updated product knowledge, company process knowledge, caring attitude, quality focus, documentation, listening, phone skills, resolving conflict, analyzing information, multi-tasking, typing 40-45 WPM.</p><p></p><p><b>Working Environment:</b></p><p>A total of 8-12 agents, a supervisor, and managers are situated in their own desks where the surrounding noise level is moderate.</p><p></p><p><b>Physical Requirements:</b></p><p>While performing daily duties of this job one is regularly required to sit for long periods of time; use hands to handle ticketing system and computers. Employees occasionally are required to stand, walk, and lift/move up to 10-25 lbs. Specific vision abilities required by this position include close and distance vision.</p><p></p><p><b>Experience:</b></p><ul><li>3+ years call center or other customer service</li><li>Experience with ZenDesk, Salesforce Service Cloud and Magento</li></ul><p></p><p><b>Compensation:</b></p><p>$15.35 - $23.05</p><p></p><p><b>Benefits:</b></p><p>We offer best-in-class benefits, including:</p><ul><li>Medical, Dental, and Vision Options</li><li>3 Weeks of Paid Vacation Your First Year</li><li>Up to 9 Weeks Paid Parental Leave</li><li>Generous Employee Discount</li><li>Employee Stock Purchase Program</li><li>Pet Insurance</li></ul><p></p><p>Charlottes Web provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Charlottes Web is an at-will employer.</p><p>V1.0</p></div></div>","company":{"companyType":"Public/Established","name":"Charlottes Web","logoUrl":"/logos/charlottes-web-hemp-902e2edc0fd77f5d49ab925ac37fc7b6.png"},"location":{"country":"United States","address":"Colorado","stateProvince":"CO"},"frontendLink":"/job-posting/charlottes-web/customer-care-specialist/3ce0c66310bece287f5a04a0e9496711","title":"Customer Care Specialist","hash":"3ce0c66310bece287f5a04a0e9496711","postingUrl":"https://www.indeed.com/job/customer-care-specialist-fd1a55b967f44204"},{"employmentType":"Full-time, Part-time","postedOn":"10 days ago","description":"<div><p>Magic Leaf is looking to hire energetic and driven individuals to cashier and assist with medical cannabis sales. Looking to find applicants that can self-manage their individual position duties while working as a team to maintain the store (inventory management, organization, cleanliness, etc). Customer service is also of utmost importance as you will be working with people who are learning and selecting the best medicine for their needs. We are looking for people who can connect and communicate well with others. We are not requiring any applicants to have prior experience in the cannabis industry--being outgoing, eager to learn, able to sell, and excited to work are most important. Cashiers also split tips with budtenders every shift. OMMA card is required and 18+ to apply.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $11.00 - $14.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Application Question(s):</p><ul><li>Do you have an OMMA card?</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Magic Leaf Dispensary","logoUrl":"/logos/magic-leaf-dispensary-c362e58bbbac89915795ecc838e569c2.jpeg"},"location":{"country":"United States","address":"Tulsa, OK 74008","city":"Tulsa","stateProvince":"OK"},"frontendLink":"/job-posting/magic-leaf-dispensary/cashier-customer-service/a1cdf1225a09403dd5bc9c46157a0149","title":"Cashier/Customer Service","hash":"a1cdf1225a09403dd5bc9c46157a0149","postingUrl":"https://www.indeed.com/job/cashiercustomer-service-ee38a61611ec36b0"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p>Medical Office seeks an experienced, congenial, team player front desk agent for multitasking and running the office. Bilingual is a plus but not required. Diligent, punctual and receptive to the needs of business.</p><p>Job Type: Full-time</p><p>Pay: $14.00 - $18.00 per hour</p><p><b>Benefits:</b></p><p>• Paid time off</p><p><b>Schedule:</b></p><p>• 8 hour shift</p><p>• Monday to Friday</p><p><b>COVID-19 considerations:</b></p><p>All customers are required to wear a mask</p><p><b>Education:</b></p><p>• High school or equivalent (Preferred)</p><p><b>Experience:</b></p><p>• Customer service: 1 year (Required)</p><p>• Medical terminology: 1 year (Required)</p><p>• Computer skills: 1 year (Required)</p><p><b>Work Location:</b></p><p>• Multiple locations</p><p><b>Work Remotely:</b></p><p>• No</p></div>","company":{"name":"Medical Cannabis Clinics of Florida"},"location":{"country":"United States","address":"St Cloud, FL, USA","city":"St Cloud","stateProvince":"FL"},"frontendLink":"/job-posting/medical-cannabis-clinics-of-florida/front-desk-associate/82ddc1872095c9be28f0ed814f534dc2","title":"Front Desk Associate","hash":"82ddc1872095c9be28f0ed814f534dc2","postingUrl":"https://www.salary.com/job/medical-cannabis-clinics-of-florida/front-desk-associate/719051cc-0f71-45d8-9c2e-c532e2f288de"},{"employmentType":"Contractor","postedOn":"10 days ago","description":"<div><p>Bilingual Customer Service Representative (English and French)</p><p>About Us</p><p>The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and is now the provincial wholesaler of cannabis for private retail stores.</p><p>Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.</p><p>About the Role</p><p>The OCS is looking for a Bilingual Customer Service Representative (CSR) to join our Omni-Channel Customer Care &amp; Experience team. As CSR, you will be the first point of contact for private recreational cannabis retailers and eCommerce customers, and providing customers with high quality, customer-focused service via phone, live chat, and inbound and outbound email communications in both English and French.</p><p>The CSR will assist in end-to-end processing of wholesale/retailer orders, including providing accounts receivable support, monitoring orders, optimizing multi-channel delivery fulfillment, supporting fraud and order management review, Quality Assurance complaint intake and resolution, delivery investigations, wholesale on-boarding and Retailer Contract maintenance, and problem-solving any transactional order concerns.</p><p>The CSR will proactively review orders for any on-hold or delayed orders to resolve discrepancies or escalate the order to appropriate internal support and help OCS maintain excellent customer service standards. In addition, the CSR will provide KPIs and trend analysis of OMNI Channel customer interactions and provide recommendations to ensure continuous improvement.</p><p>About Your Day</p><p>• Cultivate customer service relationship excellence, through managing account needs on an individual, consistent basis</p><p>• Respond to incoming telephone, email and online live chat inquiries in a professional and engaging manner. Script, deploy and monitor outbound email communications in both English and French</p><p>• Support customer transactional ordering and fulfillment processes, working with Account Management, Supply Chain, Quality Assurance and Merchandising teams</p><p>• Provide customer with up-to-date information on product selection and availability, by working with the merchandising and supply chain departments</p><p>• Support Account Managers in the on-boarding new customers, ensuring a high standard of customer care. Liaise with AGCO licensing officers, Finance and Legal to ensure accurate retailer contract and account information</p><p>• Assist in the resolution of account/order reconciliation discrepancies (ex. Shipment/delivery concerns, order status updates, inventory errors)</p><p>• Assist customers with information, education and FAQ with social responsibility and customer service as the foundation for responses</p><p>• Investigate and work to resolve customer concerns by liaising with OCS internal business partners to provide solutions</p><p>• Monitor OMNI Channel order deck, ensuring orders are tracking for on-time and accurate processing/delivery</p><p>• Proactively investigate orders that are on-hold or appear to have a discrepancy, or require a return, liaising with other teams as needed.</p><p>• Resolve simple order challenges (ex. Address errors or typos) and escalate complex order issues to appropriate internal department.</p><p><b>About You</b></p><p>• Completion of Secondary or Post-secondary education in business, commerce, or related field of study would be an asset.</p><p>• 2+ years of Customer Service work experience. Experience with a dedicated client base or in a contact center is required.</p><p>• Bilingualism (French/English) is required, with superior verbal and written communication in both languages.</p><p>• Intermediate Microsoft Office Skills.</p><p>• Excellent customer service skills.</p><p>Job Details</p><p>• City: Toronto, ON</p><p>• Employment Type: Fixed Term Contract (1 year)</p><p>• Required Travel: Rare</p><p>• Application Deadline: September 13, 2021 at 11:59pm.</p><p>We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation please let us know, we will work with you to meet your needs.</p><p>Notice</p><p>The Ontario Cannabis Store (OCS) uses LinkedIn as a service provider to manage the end to end job application and screening process.</p><p>Your personal information is collected for the purpose of evaluating candidates who have applied for job openings. For clarity, personal information in this context includes your resume, cover letter, and all information contained in your LinkedIn profile that you’ve made available based on your privacy settings. Your resume and cover letter will be retained by OCS as long as necessary to complete the recruitment competition to which you have applied. Your documentation will remain on file and may be reviewed for future opportunities that are relevant to your skills and experience.</p><p>Questions related to the job application process can be directed to [email protected]</p></div>","company":{"website":"ocs.ca","companyType":"Government","name":"OCS Ontario Cannabis Store","logoUrl":"/logos/ocs-b67c345b3aee8c617dbc56a9ed68262c.jpeg"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/ocs-ontario-cannabis-store/bilingual-customer-service-representative-english-and-french/961ce1ff7f95c6332d4e6389b2df6dce","title":"Bilingual Customer Service Representative (English and French)","hash":"961ce1ff7f95c6332d4e6389b2df6dce","postingUrl":"https://ca.linkedin.com/jobs/view/bilingual-customer-service-representative-english-and-french-at-ocs-ontario-cannabis-store-2711819128"},{"employmentType":"Part-time, Casual, Permanent","postedOn":"16 days ago","description":"<div><p>Doctor Love and Hemp City is currently hiring for a part time customer service representative to join our already fantastic team.</p><p>There will be 2-3 shifts per week 8-14 hours a week. Must be available on weekends if the need to cover a shift comes up.</p><p>A minimum 1 year cash handling and 1 year retail experience.</p><p>We need someone who is comfortable being out on the sales floor with the customers and interacting with them to find the product that best suits them.</p><p>Must be 19+ to apply.</p><p>Job Types: Part-time, Casual, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Mission, BC","city":"Mission","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/d41284fc180cc913f43f5a12853f7ff0","title":"Customer Service Representative","hash":"d41284fc180cc913f43f5a12853f7ff0","postingUrl":"https://ca.indeed.com/job/customer-service-representative-34e86606b665c84e"},{"employmentType":"Part-time, Casual, Permanent","postedOn":"16 days ago","description":"<div><p>Doctor Love and Hemp City Cranbrook is now hiring for a part time sales associate to join our already fantastic team.<br />There are 2 different shifts available. 1 will be Saturday-Tuesday and the other will be Wednesday to Sunday depending on management and the hours that the store will be when we re open.</p><p>We are looking for a fun self motivated individual who is able to work on their own efficiently or in a team setting when needed. Someone who can assert themselves and talk fluently and without judgement to customers about the personal products that are purchasing.</p><p>The company has been in business for 20+ years and the owners are amazing people to work for. We are all a big family in the company and always want new family members to join our team.</p><p>There are lots of tasks that need to be completed daily so we do also need a self motivated individual whom is able to work productively on their own to complete tasks that the manager has set out for you.</p><p>Must be 19+ to apply with 2 employer references and 1 personal reference.</p><p>Minimum 1 year customer service and cash handling is an asset.</p><p>Part-time hours: 12-20 per week</p><p>Job Types: Part-time, Casual, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Cranbrook, BC","city":"Cranbrook","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service-representative/acc8f5e3047cba2e0ba96aca66ad7d1a","title":"Customer Service Representative","hash":"acc8f5e3047cba2e0ba96aca66ad7d1a","postingUrl":"https://ca.indeed.com/job/customer-service-representative-054c31aab5279b58"},{"employmentType":"Full-time","postedOn":"7 days ago","description":"<div><p><b>Responsibilities</b></p><p>• Greet and Check-in customers as they enter</p><p>• Verification of customer ID and cannabis card status</p><p>• Discuss and make appropriate product recommendations to customers based on their physician’s recommendation</p><p>• Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers</p><p>• Dispense medication and collect payment via POS register (cash, debit, etc)</p><p>• Deliver medications to patients</p><p>• Collect and secure payment in form of debit, credit, and cash</p><p>• Safely transport product and cash to/from home dispensary</p><p>• Maintain strict controls on product, cash, and patient data at all times</p><p>• Stay current with latest industry and product knowledge</p><p>• Support all marketing and sales efforts of the company to ensure sales goals are met</p><p>• Perform other regular duties related to maintaining a safe and clean retail store environment as needed</p><p><b>Qualifications</b></p><p>• High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</p><p>• Applicants must be 21 years or older and hold a valid license.</p><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</p><p>Job Type: Part-time</p><p>Pay: $15.00 - $15.80 per hour</p><p><b>Benefits:</b></p><p>• Employee discount</p><p><b>Schedule:</b></p><p>• Day shift</p><p><b>COVID-19 considerations:</b></p><p>For the safety of you and the team, we require proof of COVID-19 vaccination before hire.</p><p><b>Education:</b></p><p>• High school or equivalent (Preferred)</p><p><b>Shift availability:</b></p><p>• Day Shift (Preferred)</p><p><b>Work Location:</b></p><p>• On the road</p><p><b>Work Remotely:</b></p><p>• No</p></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"Deerfield Beach, FL, USA","city":"Deerfield Beach","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-associate-delivery-driver/f156fdd79457397da6e22f55502452a6","title":"Customer Service Associate/Delivery Driver","hash":"f156fdd79457397da6e22f55502452a6","postingUrl":"https://www.salary.com/job/vidacann/customer-service-associate-delivery-driver/dab04b03-045f-427d-8e49-a30c2635976e"},{"employmentType":"Full-time","postedOn":"11 days ago","description":"<div><p>Call Center Floor SupportDescriptionJob Title: Call Center Floor Support Department: Call CenterReports To: Call Center Support Team LeadFLSA Status: Regular Non-ExemptSalary: $15.00 per hourLocation: Clearwater, FL - This is NOT a remote position. You MUST sit at our Clearwater Call CenterROLE SUMMARY The Call Center Floor Support provides daily assistance and coaching to Inbound Care Consultants by answering questions and giving them feedback to maximize call center performance.KEY DUTIES AND RESPONSIBILITIES Assist Inbound Care Consultants by answering questions and providing guidance and feedback Responsible for handling call escalations, as needed Keep management informed on issues and problems Monitor and ensures Inbound Care Consultants are remaining on task Ensure adherence to company policies, procedures, and guidelines Handle patients' calls, as needed, to support queue and service levels Answer bat phone calls and messages Provide timely responses to emails on the Call Center Leadership Team inbox Handle patients' questions and complaints via chat Keep current with company and call center updates Handle Patient Issue Template entries, as needed Complete end-of-day reports Assist with special projects and performs other duties, as assigned.Position RequirementsSKILLS AND QUALIFICATIONS High-school diploma or equivalent (GED) Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form Must be able to work effectively without supervision and in a team environment providing exceptional customer service Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion Able to understand and follow written/oral instructions, strong attention to detail and organizational skills Ability to respectfully and politely interact with customers and team members Basic understanding of Microsoft Word, Excel, and email Strong work ethics, including exemplary attendance Able to communicate in conversational English in order to work effectively with customers and team members, operate electronic equipment (computer, laptop),?comprehend safety procedures,?and utilize telecommunication devicesADDITIONAL MINIMUM QUALIFICATIONS Must possess a valid driver's license and a clear driving record Must be able to pass a level 1 and level 2 background check and drug screening Must be at least 21 years of age Must possess the mental and physical capacities necessary to perform the job dutiesPHYSICAL REQUIREMENTS Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stooping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)WORK SCHEDULE 40 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends, and holidays.Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure the requirements of this position can be fully met. Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve. To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve's objective in serving our patient base with excellent customer service.Equal Opportunity Employer - Trulieve Supports a Drug-Free WorkplaceFull-Time/Part-TimeFull-Time ShiftVarious Shifts Level 2 Background check requiredPositionCall Center Floor Support DivisionTrulieve, INC Close DatePost Internal Days0 Number of Openings5 Number Filled0 Exempt/Non-ExemptNon-Exempt Req NumberCAL-21-00039 Open Date7/26/2021 LocationCall Center EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications</p></div>","company":{"website":"trulieve.com","companyType":"Public/Established","name":"Trulieve Cannabis","logoUrl":"/logos/trulieve-1d76a294c42e35e1fad949d6f74742d9.png"},"location":{"country":"United States","address":"Clearwater, FL, USA","city":"Clearwater","stateProvince":"FL"},"frontendLink":"/job-posting/trulieve-cannabis/call-center-floor-support/98e6ea372c07690fc6464ee31bb908d7","title":"Call Center Floor Support","hash":"98e6ea372c07690fc6464ee31bb908d7","postingUrl":"https://www.recruit.net/job/call-center-jobs/03BAECA5C581253A"},{"postedOn":"1 day ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Coordinates money flow in and out of store and processes customer transactions for products or services sold in office. Assists customers with locating products, conducting price verifications, and providing efficient check out services.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Processes requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, etc.</li><li>Prepares cash/check deposits and maintains accurate store financial records and bank deposit logs.</li><li>Checks cash register drawers for overages and shortages. Reports discrepancies to management to ensure proper actions are taken.</li><li>Performs various store office activities such as ordering office supplies, assisting cashiers, and answering incoming telephone calls.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.</li><li>Accesses or memorizes product codes and remains familiar with ad and special items.</li><li>Maintains accurate money count in drawer by checking out groceries, providing change, and closing out drawer. Balances cash register drawers and safe funds.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.</li><li>Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.</li><li>Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.</li></ul></div></div><p></p><div><div><h2><b><br />Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Intermediate knowledge of cash register.</li><li>Basic mathematical and counting skills.</li><li>Basic knowledge of tender policies and procedures.</li><li>Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.</li><li>Basic knowledge of anti-money laundering and other government regulations related to monetary transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to maintain a high level of accuracy.</li><li>Ability to remain courteous with customers at all times.</li><li>Ability to work well with fellow partners and promote a team environment.</li><li>Ability to work flexible schedules including nights, weekends and holidays.</li></ul></div></div><div><div><h2><b>Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>Anti-Money Laundering (AML) certification required.</li><li>TABC/LACT certification required where applicable.</li><li>Health Insurance Portability and Accountability Act (HIPAA) certification required.</li><li>Typically involves on-the-job training.</li></ul></div></div><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Continuously required to stand or walk.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Frequently required to use fine finger movements (ex. sorting and typing).</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Attendance at work is required.</li></ul></div></div><p></p><div><div><h2><b><br />Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a retail store.</li><li>Occasionally exposed to cleaning agents.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p><b>Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Brownwood, TX 76801","city":"Brownwood","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/office-cashier/d69490499c88925bd41180790e80f597","title":"Office Cashier","hash":"d69490499c88925bd41180790e80f597","postingUrl":"https://www.indeed.com/job/office-cashier-70d72b0f19990eba"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p><i>Customer Solutions Representative </i><br /><b>Ready to start your career with an innovative company in a booming industry?</b></p><p><b>Position Summary</b></p><p>MHR Brands is looking for amazing humans who want to get into a growing industry. This is an entry-level sales and service position and will be part of our Customer Solutions Team. This role’s main duty is to deliver value to our customers and prospective customers over the phone, live chat, and email.</p><p><b>About MHR Brands</b></p><p>Since 2013, our mission has been to help people live healthier lives with quality hemp products and education. We work in many verticals and provide instruction on how our products can be part of their lifestyle plan.</p><p>Our core values are our business's backbone and guide our hiring process: we have integrity, are inspirational, innovative, accountable, and a drive to triumph the company’s goals.</p><p>Our company headquarters is in Jenison, MI. We ship to all fifty states and internationally.</p><p><b>Performance Objectives: </b></p><p>Build relationships with our customers through live chat, email, and primarily phone communication.</p><p>Contact our customers by making 100 or more outbound calls daily and convert current customers into raving fans!</p><p>Actively engage in daily training with the team – we’re committed to seeing you grow professionally!</p><p>Work in conjunction with the rest of the team to meet daily KPIs and monthly/quarterly company targets.</p><p>Learn our products and offerings inside and out to serve our customers best.</p><p>Create and maintain positive relationships with our customers, team members, and business partners.</p><p><b>Capabilities/Key Competencies: </b></p><p>Able to follow processes and be coachable.</p><p>Excited to adapt to changes in work environment and industry – we’re a small business in a big industry, and things can change rapidly. So our team members may jump into other departments at times to help!</p><p>Reliable, dedicated, and able to commit to a core schedule of Monday – Friday, 8:30 am to 5 pm.</p><p><b>Critical thinker</b> with excellent problem-solving skills.</p><p>Able to handle customer complaints and frustrations with grace and compassion.</p><p><b>Lifelong learner</b> – our team has dedicated ourselves to personal and professional growth, and we’re excited to involve the right candidate in that process with us!</p><p>We also have a walk-in retail location where we sell and showcase our products and will assist with customers as needed.</p><p><b>Education &amp; Experience: </b></p><p>High School Diploma or GED</p><p>Experience with ERP / CRM systems a plus</p><p><b>Physical Requirements: </b></p><p>Prolonged periods sitting or standing at a desk and working on a computer.</p><p><b>Travel: </b></p><p>Some Travel may be required for training and industry events.</p><p>Job Type: Full-time</p><p>Pay: $14.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Overtime</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li><li>Commission pay</li></ul><p>COVID-19 considerations:<br />We have put up safety glass and have a curbside option for our retail customers.</p><p>Ability to commute/relocate:</p><ul><li>Jenison, MI 49428: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"MHR Brands","logoUrl":"/logos/made-by-hemp-mhr-brands-b0048ba6173a6f8817368b634f063445.png"},"location":{"country":"United States","address":"Jenison, MI 49428","city":"Jenison","stateProvince":"MI"},"frontendLink":"/job-posting/mhr-brands/customer-solutions-representative/ac74bc94f2bda37eb3a9983828205dee","title":"Customer Solutions Representative","hash":"ac74bc94f2bda37eb3a9983828205dee","postingUrl":"https://www.indeed.com/job/customer-solutions-representative-fbf6722f0ae63d38"},{"employmentType":"Full-time","postedOn":"11 days ago","description":"<div><p>PLEASE COMPLETE THE ASSESSMENTS FROM INDEED THAT WERE EMAILED TO YOU RELATED TO THIS JOB IN ORDER TO BE CONSIDERED.------------------------------------------------------------------------------We have helped 50,000 patients obtain their medical cannabis certification in 25 states and are rapidly expanding into many more states via telemedicine. Our call center in Frederick Maryland is hiring!DAILY TASKS: Handling high volume of incoming calls, texts, and emails from patients.</p><p>Understanding the law and regulations as it pertains to obtaining your cannabis card.</p><p>Be trainable! We will teach you everything but you must be smart, focused, and able to retain this information to service patients.</p><p>Schedule patients using EMR system (electronic medical record system).</p><p>Answer patient inquiries and educate patient's on all things marijuana</p><p>Provide excellent customer service - kind and compassionate care - with EVERY patient</p><p>Be a closer! You're job is to book patients for their marijuana appointment. Ultimately, we want people who can take someone from hello to booked.REQUIREMENTS: Must be able to work in Frederick and arrive to work ON TIME. Working from home is not allowed because we cannot adequately train you remotely.</p><p>Must be motivated. Our current national manager started as a receptionist in one clinic and our current call center manager started out as any call center rep in our company. They earned their management roles. We want you to be empowered to do the same! We want A+ players and winners on this team!</p><p>Must be good with technology (I-phone, computers) and be proficient using them prior to starting the job.</p><p>Must be organized and have the patience, discipline and focus to do repetitive tasks well.</p><p><b>Must take pride in your job! You are on the front line of saving people's lives from opioid or other pill addictions. Be proud of what you are doing and join our family.CALL CENTER EXPERIENCE IS PREFERRED.OUR CALL CENTER RECEIVES HUNDREDS OF CALLS PER DAY AND HUNDREDS OF TEXT MESSAGES! BE PREPARED TO WORK HARD AND BE REWARDED IF YOU EXCEED EXPECTATIONS!Job Type: Full-timePay: $13.00 - $14.00 per hourSchedule:</b></p><p>• Day shift</p><p>• Weekend availability</p><p><b>Application Question(s):</b></p><p>• Do you have any experience working in a Call Center? Please describe</p><p>• Are you tech savvy and able to navigate through multiple programs at one time?</p><p>• Do you work well under pressure?</p><p><b>Education:</b></p><p>• High school or equivalent (Required)</p><p><b>Experience:</b></p><p>• Customer Service: 1 year (Required)</p><p><b>Work Location:</b></p><p>• One location</p><p><b>Work Remotely:</b></p><p>• No</p></div>","company":{"name":"Green Health Doc"},"location":{"country":"United States","address":"Frederick, MD, USA","city":"Frederick","stateProvince":"MD"},"frontendLink":"/job-posting/green-health-doc/call-center-representative-medical-cannabis-industry/71d2999ea70a249587365f7e19344bc4","title":"Call Center Representative Medical Cannabis Industry","hash":"71d2999ea70a249587365f7e19344bc4","postingUrl":"https://www.mncjobz.com/jobs/call-center-representativemedical-cannabis-industry-frederick-2420172"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Summary</b></p><p>The Source+ is seeking a qualified, experienced, and passionate Purchase Order Specialist (\"POM Specialist\").</p><p>As a POM Specialist at the Source+, you will be responsible for maintaining Purchase Order data through the POS and inventory management systems. This role is accountable for ensuring all information is obtained from vendors and buying team for data integrity while ensuring compliance with all company policies and procedures, as well as local and state laws, regulations, and ordinances.</p><p>About The Source+</p><p>The Source+, a cannabis leader in Nevada, has four dispensary and two cultivation locations throughout the state plus operations in Massachusetts.</p><p>The Source+ was named one of \"The 10 Best Marijuana Dispensaries in Las Vegas\" in 2018 by High Times, \"Best Dispensary\" in 2018 by Desert Companion's annual \"Best of the City\"awards, and was the only dispensary featured in Maxim's \"15 Must-Hit Spotsforthe Ultimate Guys Weekend in Las Vegas.\"</p><p><b>Responsibilities:</b></p><p><b>What you will be doing:</b></p><p>• Purchase Order Management including (among other things) data entry and purchase order maintenance</p><p>• Identify issues, opportunities and problem solving for Purchase Orders and inventory related issues</p><p>• Organize and maintain storage of COA's and Invoices for Compliance</p><p>• Own the product master records to ensure all sku's and items have the correct attributes, metrics, and naming convention assigned to them</p><p>• Oversees discounts and coupons in POS system</p><p>• Accountable for managing integrity of data related processes</p><p>• Responsible for ensuring orders are processed and fulfilled in an efficient and timely manner</p><p>• Collaborate with the Distribution Center and Inventory Managers in stores to resolve PO discrepancies and data validation errors that may prevent delays inventory flow</p><p>• Partners with Merchandise Planning for approvals on purchase orders to ensure they fit within the Open to Buy</p><p>• Communicate and suggest improvements to efficiencies in process and systems</p><p>• Understanding of product strategies and the flow of inventory</p><p>Supervisory Responsibility</p><p>• None</p><p><b>Work Environment</b></p><p>This job operates in a professional office environment.</p><p><b>Physical Demands</b></p><p>• None</p><p><b>Position Type/Expected Hours of Work</b></p><p>• This is a full-time position. Hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m., 40 hours per week</p><p><b>Travel</b></p><p>• This position requires up to 25% travel.</p><p>Required Qualifications</p><p>• Preferred Associates Degree or equivalent</p><p>• 2-3 years in retail environment</p><p>• Self-motivated with critical attention to detail, deadlines and reporting.</p><p>• Someone that carefully considers risk/reward and is willing to try new ways of doing things to garner impactful business results.</p><p>• Possess (or be able to obtain) and maintain an active agent card</p><p>• Commitment to adhere to all state and local medical and recreational cannabis regulations, statutes, laws, and guidance</p><p>• Demonstrates collaborative skills and ability to work well within a team</p><p>• Ability to work in a fast-paced and deadline-oriented environment</p><p>• Strong verbal and written communication skills</p><p>• High degree of proficiency MS Office Suite, Outlook &amp; Internet application</p><p><b>Preferred Qualifications</b></p><p>• Commercial awareness</p><p>• Confidence</p><p>• Self-starter</p><p>• Strong collaboration mindset and capabilities</p><p>• Interpersonal skills, particularly in negotiating</p><p>• Ability to make timely and sound decisions</p><p>• Ability to cope with pressure</p><p>• Flexible and adaptable to constantly changing environment</p><p>• Retail Math</p><p>• IT skills</p><p>• Effective organizational skills</p><p><b>Other Duties</b></p><p>• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><p>Work Authorization/Security Clearance</p><p>• There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.</p><p>• Successful completion of a thorough personal reference check and background check from the Nevada Division of Public and Behavioral Health. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent.</p><p>AAP/EEO Statement</p><p>• The Source+ is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status</p></div>","company":{"companyType":"Private/Established","name":"The Source Dispensaries","logoUrl":"/logos/the-source-dispensaries-a2079cb1d80160b44d532d2ea2cf163b.png"},"location":{"country":"United States","address":"Las Vegas, NV, USA","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/the-source-dispensaries/purchase-order-specialist/11c980b852370981f22d06081ba6913b","title":"Purchase Order Specialist","hash":"11c980b852370981f22d06081ba6913b","postingUrl":"https://www.ziprecruiter.com/c/The-Source-Dispensaries/Job/Purchase-Order-Specialist/-in-Las-Vegas,NV?jid=df143558483dbab0"}]