1670 results
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Customer Service Representative

Earth to Sky Cannabis Trail, BC Part-time, Permanent
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Job Description

Earth to Sky is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.

Please apply for your security verification through Service Canada ASAP if you want to join our team.

This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.

Responsibilities and Duties

  • Ensure the proper execution of standard operating procedures.
  • Knowledge of each product within the complete range of new and current products available for purchase.
  • Able to maintain the highest level of customer service.
  • Maintain customer confidentiality.
  • Point of sale cash and database management in a high volume retail setting.
  • Ensuring that the front of house is maintained to be bright, organized and clean.
  • Strong understanding of the regulatory environment.
  • Defusing difficult situations with customers.
  • Other duties as required.

Qualifications and Skills

  • Strong customer service skills
  • Working knowledge of POS systems
  • Strong communication skills, time management, and problem-solving skills
  • Works well in a high volume retail environment
  • Able to work as a member of a team
  • Knowledge of cannabis is an asset

Terms of Employment

  • Must be at least 19 years old or over
  • Part time
  • Must be willing to sign employee agreement and terms of employment
  • Obtain Security Verification via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training
  • Must be able to work a variety of shifts including evening and weekend shifts as required

If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit a cover letter along with your resume!

Job Types: Part-time, Permanent

Salary: From $17.00 per hour

Additional pay:

  • Tips

Benefits:

  • Store discount

Schedule:

  • Holidays
  • Monday to Friday
  • Weekends

Education:

  • Secondary School (preferred)

Experience:

  • customer service: 1 year (preferred)

Work remotely:

  • No
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If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your Security Verification and Selling It Right Certificate through BC Services ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification and Selling it Right Certificate via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><ul><li><b>Extended Health and Dental benefits for eligible employees.</b></li><li><b>Cannabis Certificates reimbursed after your 3 month probation period.</b></li><li><b>Ongoing training for eligible employees through the Cannareps Cannabis Sommelier course</b>.</li></ul><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Hive Cannabis"},"location":{"country":"Canada","address":"Fort St. John, BC","city":"Fort St. John","stateProvince":"BC"},"frontendLink":"/job-posting/hive-cannabis/customer-service-representative/c5fc56e4be6979ee947ce9b72f22620a","title":"Customer Service Representative","hash":"c5fc56e4be6979ee947ce9b72f22620a","postingUrl":"https://ca.indeed.com/job/customer-service-representative-406850c3d5d34918"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Customer Service Representative Job at Hive Cannabis – Fort St. John, BC</p><p>Hive Canna is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</p><p>Please apply for your Security Verification and Selling It Right Certificate through BC Services ASAP if you want to join our team.</p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p>Responsibilities and Duties</p><p>• Ensure the proper execution of standard operating procedures.</p><p>• Knowledge of each product within the complete range of new and current products available for purchase.</p><p>• Able to maintain the highest level of customer service.</p><p>• Maintain customer confidentiality.</p><p>• Point of sale cash and database management in a high volume retail setting.</p><p>• Ensuring that the front of house is maintained to be bright, organized and clean.</p><p>• Strong understanding of the regulatory environment.</p><p>• Defusing difficult situations with customers.</p><p>• Other duties as required.</p><p>Qualifications and Skills</p><p>• Strong customer service skills</p><p>• Working knowledge of POS systems</p><p>• Strong communication skills, time management, and problem-solving skills</p><p>• Works well in a high volume retail environment</p><p>• Able to work as a member of a team</p><p>• Knowledge of cannabis is an asset</p><p>Terms of Employment</p><p>• Must be at least 19 years old or over</p><p>• Must be willing to sign employee agreement and terms of employment</p><p>• Obtain Security Verification and Selling it Right Certificate via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</p><p>• Must be able to work a variety of shifts including evening and weekend shifts as required</p><p>• Extended Health and Dental benefits for eligible employees.</p><p>• Cannabis Certificates reimbursed after your 3 month probation period.</p><p>• Ongoing training for eligible employees through the Cannareps Cannabis Sommelier course.</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p><b>Additional pay:</b></p><p><b>Benefits:</b></p><p><b>Schedule:</b></p><p>• Holidays</p><p>• Monday to Friday</p><p>• Weekends</p><p><b>Education:</b></p><p>• Secondary School (preferred)</p><p><b>Experience:</b></p><p>• customer service: 1 year (preferred)</p><p><b>Work remotely:</b></p><p>About the Company</p><p>Company: Hive Cannabis –</p><p>Company Location: Fort St. John, BC</p><p>Estimated Salary</p></div>","company":{"companyType":"Private/Startup","name":"Hive Cannabis"},"location":{"country":"Canada","address":"Fort St John, BC (+1 other)","city":"Fort St John","stateProvince":"BC"},"frontendLink":"/job-posting/hive-cannabis/customer-service-representative/eeb17943973e3cae65fbc10fc7bc9de1","title":"Customer Service Representative","hash":"eeb17943973e3cae65fbc10fc7bc9de1","postingUrl":"https://canadajobzone.com/job/customer-service-representative-402/"},{"postedOn":"3 days ago","description":"<div><p></p><div><p><b>ABOUT US</b></p><p>Advanced Nutrients has been the No. 1 producer of pharmaceutical-grade cannabis nutrients since 1999, creating an intuitive line of products trusted by growers all over the world. As part of our mission to make cannabis an acceptable and everyday part of healing humanity, we are responsible for more industry innovations than any other company — and there are many more to come.</p><p></p><p><b><br />JOB SUMMARY</b></p><p>We are seeking Customer Service Representative to support our distribution network. The Customer Service Representative will ensure good working relationship with our customers by responding to all inquiries and complaints concerning purchase orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.</p><p></p><p><b><br />ROLES &amp; RESPONSIBILITIES:</b></p><ul><li>Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes</li><li>Coordinates special and last minute shipping requests, expediting any order as necessary</li><li>Communicates customer feedback to management including any signs of dissatisfaction</li><li>Provides follow up with other departments to ensure service standards are met</li><li>Assures proper invoicing of accounts by verifying computer generated invoices</li><li>Prepares shipping and tracing information to customers as required</li><li>Produces stock reports to check for product availability</li><li>Oversees all paperwork associated with orders and maintain the corresponding files</li><li>Maintains current and accurate procedure manual, which details the processing requirements for each account.</li></ul><p></p><p><b><br />MINIMUM QUALIFICATIONS:</b></p><ul><li>High School Diploma required; Bachelor's Degree is highly preferred</li><li>2+ years' of customer service experience, manufacturing environment experience a plus</li><li>Experience with international distribution preferred</li><li>Ability to input multiple data transactions daily into an ERP system with high accuracy</li><li>ERP system experience, especially with Sage X3 is a bonus</li><li>Highly proficient with Google Suite and MS Office programs</li><li>Ability to foster lasting relationships with clientele, both over the phone and in-person</li><li>Excellent verbal and written communication skills</li><li>Effective time management skills and ability to prioritize urgent matter</li><li>Strong attention to detail and accuracy</li><li>Ability to be resourceful and open to continuous learning</li><li>Understanding of customer hierarchies, complex pricing structures and set ups</li><li>Problem solver with the ability to multi-task using judgment and decision-making skills.</li><li>A willingness to learn and teachable attitude</li><li>A desire to grow your career in the cannabis industry</li></ul><p></p><p>4I5dU8SPkc</p></div></div>","company":{"companyType":"Private/Established","name":"Advanced Nutrients","logoUrl":"/logos/advanced-nutrients-d4f5ae7340460dee4105474cbb9651f2.png"},"location":{"country":"United States","address":"West Hollywood, CA 90069","city":"West Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/advanced-nutrients/client-service-representative/7dbb620267d73a52488926bb90f85a60","title":"Client Service Representative","hash":"7dbb620267d73a52488926bb90f85a60","postingUrl":"https://www.indeed.com/job/client-service-representative-26960a3d2a342a45"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"2 days ago","description":"<div><p><b>About Eden: </b></p><p>Founded in 2009 in Vancouver, BC, Eden’s dedication to quality, knowledge, and customer experience has established Eden as a trusted brand in the Canadian legacy cannabis market. Prior to legalization, we existed as a grassroots organization working with policymakers, cultivators, and consumers to ensure that those who needed cannabis had a trustworthy means of obtaining it.</p><p>As we’ve evolved, our core principles have remained in place: connecting people with the best product and providing exceptional customer service and experiences. Our message is positive, progressive, and welcoming. Our store locations are safe, inclusive and free from discrimination. Now as we prepare to re-open our doors as a provincially licensed recreational retailer, we are looking to build up our award-winning team with individuals who share our high standards, strong work ethic, and excitement for the future of legal cannabis.</p><p>We are now hiring for our Fraser Street, Vancouver location!</p><p><b>About the Job: </b></p><ul><li>Are you passionate about cannabis and the industry?</li></ul><ul><li>Do you deliver a kick-ass customer service experience?</li></ul><ul><li>Are you motivated and a fast learner?</li></ul><ul><li>Do you approach challenges with a positive attitude?</li></ul><ul><li>Do you like to have fun?</li></ul><p>If you answered yes to these questions, we want you on our team!</p><p>As a Cannabis Customer Service Representative, your full focus is on customers. You’ll take the time to educate customers on cannabis, learn about customer needs and make accurate product recommendations. Customer Service Reps give customers what they want every time (and sometimes a little more!). Our Customer Service Reps are our secret sauce.</p><p>We want people who are fun, personable and stoked on cannabis that can make the Eden experience their own!</p><p><b>Need to have: </b></p><ul><li>High School Diploma or GED</li></ul><ul><li>1-2 years of experience working in retail, sales or customer service</li></ul><ul><li>High attention to detail and experience handling cash; opening and closing registers</li></ul><ul><li>Selling It Right Certification</li></ul><ul><li>Cannabis Worker Security Verification</li></ul><ul><li>At least 19 years old</li></ul><ul><li>High attention to detail and experience handling cash; opening and closing registers</li></ul><ul><li>Flexible schedule to work evenings and weekends to accommodate store needs as required</li></ul><ul><li>Committed to growth with the ability to give and receive feedback from co-workers and management</li></ul><p><b>Nice to have: </b></p><ul><li>Extensive cannabis knowledge (we are also happy to bring you up to speed!)</li></ul><ul><li>Cannabis certifications or accreditations: CannaReps Cannabis Sommelier, provincial training programs</li></ul><ul><li>Previous experience in the cannabis industry</li></ul><p><b>We offer: </b></p><ul><li>Competitive wages</li></ul><ul><li>Opportunity to earn tips</li></ul><ul><li>Store discounts</li></ul><ul><li>Paid vacation after 1 year</li></ul><ul><li>Training and educational opportunities</li></ul><ul><li>Opportunity for growth</li></ul><p>We pride ourselves on being committed to hiring diverse and interesting staff that represent the communities where we reside. We want our Customer Service Reps to be genuine and unabashedly themselves while delivering on our reputation.</p><p>Interested? Send us your resume and cover letter detailing why you’re a good fit for Eden.</p><p><b>Scheduling: </b></p><p>Store Hours: 10:00am-9:00pm 7 days a week. Must have availability for evening and weekend shifts (those are our busiest times!).</p><p><b>Opportunity: </b></p><p>Full-time &amp; part-time positions</p><p><b>Who we are: </b></p><p>At Eden, we’re a bunch of passionate, fun folks who are a bit nerdy about cannabis and customer service. We are committed to a collaborative work environment and appreciate a strong work ethic. And we like to have fun! So if you are psyched on working hard and playing hard, we think you’ll fit in here.</p><p>Thank you for your interest in Eden. Only shortlisted applicants will be contacted.</p><p>Application deadline: 2021-06-30</p><p>Expected start date: 2021-07-12</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Night shift</li><li>Weekends</li></ul><p>Application question(s):</p><ul><li>Do you have a valid Cannabis Worker Security Verification?</li><li>Have you completed Selling It Right responsible service training?</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Growth","name":"Eden Empire Inc","logoUrl":"/logos/eden-empire-inc-418ec4a5fa9e83d7916548e8838a801d.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/eden-empire-inc/cannabis-customer-service-representative/27a3f62b7b9af77cbf47f0bb0c066030","title":"Cannabis Customer Service Representative","hash":"27a3f62b7b9af77cbf47f0bb0c066030","postingUrl":"https://ca.indeed.com/job/cannabis-customer-service-representative-91752e2709ad3406"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Customer Service Representative (CSR)</p><p>Growth of the Bank overalland our commitment to training and promoting team members who choose to grow within the Bank – lead to continued opportunities to add customer-facing positions.</p><p>At <b>Fortress Bank</b> (BankFortress.com), our most important goal is to provide superior service to each of our valued customers. As a CSR, you will spend your time interacting with customers, focused on providing superior customer service through <b><i>interactions</i></b> not <i>transactions</i>. You will engage customers in conversations and assist them with their retail banking needs or refer them to Fortress colleagues who can help them.</p><p>We want team members who embrace diversity and are inclusive, as it is the company’s goal to make every employee and customer feel appreciated and valued. We are Fortress! Are you ready to be a part of this team? If yes, apply today.</p><p>Key Responsibilities:</p><ul><li>Maintain a cash drawer, including cash handling and daily balancing.</li><li>Ask questions and interact with our customers to build relationships.</li><li>Accurately and efficiently process potentially complex transactions utilizing multiple systems while providing excellent customer service.</li><li>Engage customers in interactions, listening to them and their needs, and proactively helping them understand our products and services that meet their needs.</li><li>Understand and abide by policies, procedures, and regulations to minimize risk.</li></ul><p>Requirements:</p><ul><li>1+ year(s) of experience interacting with people, along with cash handling experience: demonstrated through work, military, or educational experience</li><li>Excellence in customer service and professionalism</li><li>Accurate cash handling</li><li>Action oriented: full of energy to take on and complete work, including within teams</li><li>Self-motivated: recognizing and taking appropriate steps to complete timely, accurate work</li><li>Confidence to exercise judgment balanced with knowing when to seek assistance</li><li>Well organized and able to prioritize work in a fast paced, interruptive environment</li><li>Ability to learn and apply new skills, knowledge, and information, including new technology and systems</li><li>Flexibility in accepting task and schedule changes</li><li>Ability &amp; willingness to work until close each workday and to work Saturdays</li><li>Preferred: bilingual, English / Spanish</li></ul><p>If you are selected to move forward in our selection process, next steps for this job may include additional testing and background checks. Please ensure your resume/application includes a current email address that you check regularly, as invitations for these required activities will be emailed to you.</p><p>Fortress Bank conducts pre-employment testing for use of illegal drugs, including use of marijuana, cannabis, or any derivation of the drug, which is designated as illegal by the U.S. Government.</p><p>Equal Employment Opportunity Employer M/F/D/V</p><p>Job Type: Full-time</p><p>Pay: $12.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Disability insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Are you willing and able to work until close each work day and on Saturdays?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li><li>Cash handling: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Established","name":"Fortress Bank","logoUrl":"/logos/fortress-bank-170a2c89b03e211f2b9f3a591e487321.png"},"location":{"country":"United States","address":"Davenport, IA 52807","city":"Davenport","stateProvince":"IA"},"frontendLink":"/job-posting/fortress-bank/customer-service-representative/98d4baf0e196c588aab557155be021d1","title":"Customer Service Representative","hash":"98d4baf0e196c588aab557155be021d1","postingUrl":"https://www.indeed.com/job/customer-service-representative-8923985d6a610d1c"},{"employmentType":"Full-time, Part-time","postedOn":"3 days ago","description":"<div><p>Job description</p><p><b>Alluvion Cannabis Company of Michigan</b></p><p><b>Position Title: </b>Customer Service Representative<br /><b>Location</b>: 701 Maple Street, Big Rapids MI<br /><b>Title of Supervisor</b>: Team Leader</p><p><b>PURPOSE AND SCOPE</b></p><p>It has been assumed that sales from 701 Maple will grow to be at least $5,000,000 within 2 to 3 years. Once the Covid-19 restrictions have been completely lifted, the in-store sales will be instituted.</p><p>Initially, because of Covid-19, all sales will be either pick-up or deliveries. It is assumed that 60% of the sales will be delivered and 40% pick-up. Deliveries will average 23 orders per day for the first half-year of operation. This will expand to 74 in the second year, 103 third year, and 151 thereafter. The total orders will average 34 daily initially, rising to 178, then 325, and finally 477.</p><p><b>PRINCIPAL RESPONSIBILITIES </b>(In order of importance)</p><ul><li>To field all orders over the phone and in-person when the retail opens.</li></ul><ul><li>To be fully knowledgeable about all of the cannabis strains for sale and their individual strong points.</li></ul><ul><li>To be fully knowledgeable about all alternative dosage products and the prescribed method of use.</li></ul><ul><li>To ensure all orders are paid for before shipment.</li></ul><ul><li>To verify the address of orders to be delivered and/or time of pick-up.</li></ul><ul><li>To assist in picking orders as required.</li></ul><ul><li>To ensure all METRC rules and regulations are followed in taking the order.</li></ul><ul><li>To meet all sales targets and goals establish each year.</li></ul><ul><li>To fill in on deliveries as needed while following all practices and protocols.</li></ul><p><b>REQUIREMENTS</b><br /><b>Education </b>A BS or BA preferred through a High School degree or GED with budtender experience.</p><p><b>Experience</b> At least 2 to 3 years experience in a retail environment or dealing with people as customers.</p><p><b>Special Skills </b>Excellent verbal skills. A friendly and courtesy conversational mode. Able to ascertain customer preferences. Valid MI driver’s license, fully insured registered car able to use in deliveries of orders to customers.</p><p><b>RELATIONSHIPS</b><br /><b>Internal </b>Routine contacts with Team Leader, and Retail Manager.<br /><b>External </b>Customers.</p><p><b>SUPERVISION OF PERSONNEL</b><br />None</p><p><b>JOB TYPES</b><br />Full-time, Part-time</p><p><b>PAY</b><br />$33,280/year</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.50 per hour</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.50 per hour</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Do you have a fully insured and registered car that you are able to use in deliveries of orders to customers if needed?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Alluvion Cannabis Company of Michigan"},"location":{"country":"United States","address":"Big Rapids, MI 49307","city":"Big Rapids","stateProvince":"MI"},"frontendLink":"/job-posting/alluvion-cannabis-company-of-michigan/customer-service-representative/8499360c055566598944a90d6702151c","title":"Customer Service Representative","hash":"8499360c055566598944a90d6702151c","postingUrl":"https://www.indeed.com/job/customer-service-representative-a3b5656fc463a547"},{"postedOn":"3 days ago","description":"<div><div><div>The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</div><div></div><div><br />To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</div><div><p><b>Customer Service Representative Job Duties</b></p><div><ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li><li>Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</li><li>Ability to handle fast paced environment while providing superior customer service.</li></ul></div></div><div><p><b>Requirements</b></p><div><ul><li>High School Diploma or equivalent</li><li>Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</li><li>Excellent customer service skills</li><li>Knowledge and adherence to the policies, procedures and goals of the Lotus Way</li><li>Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul></div></div><div><p><b>Skills</b></p><div><ul><li>Strong inter-personal and communication skills</li><li>Strong attention to detail a must</li><li>Organizational Skills</li><li>Networking Savvy</li><li>Understanding of what makes an event “successful”</li><li>Creative flair for effective design and development of an event</li><li>Dedication to Customer Service</li><li>Motivation for Sales</li></ul></div></div><div><p><b>Schedule</b></p><div><ul><li>Monday to Friday</li><li>Weekends required</li><li>Holidays required</li><li>Day shift</li><li>Night shift</li><li>8 hour shift</li></ul></div></div><div><p><b>Pay &amp; Compensation</b></p><div><ul><li>Hourly pay</li></ul><br /><div></div><div><b>Additional Compensation:</b></div><ul><li>Bonuses</li><li>Store Discounts</li></ul></div></div><div><p><b>Benefits</b></p><div><ul><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Flexible schedule</li></ul></div></div></div><br /><div><h2><b>Purple Lotus (NWHS Co, INC.) - San Jose</b></h2><p>752 Commercial St, San Jose, CA 95112</p></div><p></p></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/efdfe20bf9a497eabfde20c632f64062","title":"Call Center Representative","hash":"efdfe20bf9a497eabfde20c632f64062","postingUrl":"https://www.indeed.com/job/call-center-representative-c7811a9b60589797"},{"employmentType":"Full-time","postedOn":"6 days ago","description":"<div><p>The role of Customer Service Representative is more customer service and success than anything else. Not only are you the face and voice of our company to our customers but you are the conduit by which new customers learn more about products available to them. Awareness and Ownership is key</p><p>• Troubleshoot issues and help solve them as they come about</p><p>• Handle multiple, diverse projects and tasks at once</p><p>• Strong communicator, able to handle customer and vendor relationships</p><p>• Assist in the coordination of logistics, 3PL, drop ships, returns, and credit for refurbished items</p><p>• Provide consistent exceptional service for new and existing customers</p><p>• Point of sale system experience</p><p>• Respond to customer requests for information in a patient and informative way</p><p>• Maintain a basic understanding of the products available within the warehouse</p><p>• Be able to follow best practices established by the company for customer engagement and compliance</p><p>• Projects a positive image of the organization to employees, customers, industry, and community</p><p>• Ability to build long term relationships with customers for referrals and repeat business</p><p>#ZR</p></div>","company":{"companyType":"Private/Growth","name":"FlowerHire","logoUrl":"/logos/flowerhire-de3bfde5362e9dec37f0eb36f4c1951a.jpeg"},"location":{"country":"United States","address":"Los Angeles, CA, USA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/flowerhire/customer-service-representative/007d8fb6e33c4db06c6936f8e7bb12ac","title":"Customer Service Representative","hash":"007d8fb6e33c4db06c6936f8e7bb12ac","postingUrl":"https://cannabisjobs.net/job/46947/customer-service-representative/"},{"employmentType":"Full-time (40 Hours/week)","postedOn":"12 hours ago","description":"<div><p><b>Cultivation Associate</b></p><p>Agronomed Pharmaceuticals is committed to advancing the Medical Cannabis industry with a primary focus on developing and researching products targeted for specific indications for the best medical efficacy. Under the operating values of focus on Care, Research, Quality and Natural products, Agronomed demands cooperative team members with an entrepreneurial spirit. The ideal candidate for this position will be driven by data and exhibit a high level of accountability. Under the direction of the the director of cultivation and cultivation leadership team(s) this entry level position responsible for carrying out the day-to-day assignments and tasks of the Cannabis production cycle.</p><p>Our Associates are the eyes and ears of the facility. Candidates will need to be motivated self-starters that are eager to learn and apply the nuances of growing cannabis to our fast-paced production environment.</p><p>Position Duties &amp; Responsibilities:</p><ul><li>Assists in the day-today functions of the grow facility including propagation, vegetation, flower, and harvest responsibilities.</li><li>Aide Vegetation in cutting clones, rooting, watering, maintaining a sanitized work environment, record keeping, and adhering to the propagation schedule.</li><li>Aide in trellising, pruning, shaping, skirting and training cannabis plants.</li><li>Keep grow rooms, tools, and equipment sterilized to our strict quality control standards through out the harvest and turnover processes</li><li>Ongoing monitoring of plants to prevent pests and disease</li><li>Aide in minor equipment repairs and preventative equipment maintenance</li><li>Adhere to all daily compliance with policies and procedures including but not limited to, state compliance, security protocols, and access protocols.</li><li>Other duties may be assigned.</li></ul><ul><li>Comply with HR policies including confidentiality and non-disclosure.</li><li>Perform in a manner consistent with company goals and values.</li></ul><p>Experience Requirements:</p><ul><li>Excellent written and oral communication skills.</li><li>Ability to work under pressure and meet deadlines</li><li>Strong organizational skills and attention to details</li><li>Ability to audit and correct errors</li><li>Ability to instill trust and to resolve unexpected issues quickly</li><li>Ability to lift 25 pounds from floor to table.</li><li>Experience in an entrepreneurial environment considered a plus.</li></ul><p>Position Details:</p><ul><li>Job Type: Full-time (40 Hours/week)</li><li>Eligible for medical benefits the first day of the month following hire.</li><li>Agronomed Pharmaceuticals and its affiliates are Equal Opportunity Employers, and value, measure and report on the diversity of our workforce.</li></ul><p>Physical Aspects of Role:</p><ul><li>Focus on a physical task for a long period of time without losing edge</li><li>Manual dexterity; enough to reach/handle items, work with fingers</li><li>Standing for extended periods is common</li><li>Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents</li><li>Allergen warnings - Potential exposure to dust, pollen, and plant pathogens.</li><li>Exposure to cleaning solvents, such as high volumes of isopropyl alcohol.</li><li>Comfortable working in confined spaces at times</li><li>Exposure to high intensity lights</li></ul><p>Job Type: Full-time</p><p>Pay: From $12.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Agronomed Pharmaceuticals LLC","logoUrl":"/logos/agronomed-pharmaceuticals-llc-0fe53481f3574ca9a700bd5665e1d153.png"},"location":{"country":"United States","address":"Chester, PA 19013","city":"Chester","stateProvince":"PA"},"frontendLink":"/job-posting/agronomed-pharmaceuticals-llc/cultivation-personnel/46472877f551b0c922f01dfbf0f36fec","title":"Cultivation Personnel","hash":"46472877f551b0c922f01dfbf0f36fec","postingUrl":"https://www.indeed.com/job/cultivation-personnel-374f20da7767830c"},{"employmentType":"Part-time, Casual, Permanent","postedOn":"3 days ago","description":"<div><p>Doctor Love and Hemp City Cranbrook is now hiring a part time customer service representative to join our already fantastic team.</p><p>The company has been in business for 20 years. The owners of the company are amazing people to work for. We sell adult toys and novelties along with a wide assortment of products for smoking your legal herb.</p><p>We are specifically looking for someone who is ok with working evenings and weekends with the possibility of some day shifts and cover shifts when needed. Applicants must be able to take direction and work independently to accomplish the managers goals set out daily. Shifts will be approximately 3 per week.</p><p>Our hours of operation are 10am-8pm Monday to Saturday and 10am-6pm on Sunday.</p><p>We have a lot of work daily that needs to be completed to keep out shelves fully stocked and to maintain the cleanliness of the store to protect everyone.</p><p>We have a specific Covid-19 cleaning schedules to keep all staff and customers safe during this time. We also provide gloves, masks, and hand sanitizer for customers and staff.</p><p>Applicant must have retail and customer service experience. They also must be capable of counting and handling cash and using a Debit/Credit card machine.</p><p>There are sales incentive bonuses and we do offer a discount in the store for employees when they have passed their probation period.</p><p>Applicant must be 19+ to apply with 2 job references and 1 personal reference.</p><p>Job Types: Part-time, Casual, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />We are following all provincial mandates and have a cleaning schedule that management and staff follow.</p><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Cash handling: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Cranbrook, BC","city":"Cranbrook","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service/e5bc7ccc3d4ec786327a0edfdc1df234","title":"Customer Service","hash":"e5bc7ccc3d4ec786327a0edfdc1df234","postingUrl":"https://ca.indeed.com/job/customer-service-fa011d4765386dff"},{"employmentType":"Full-time, Part-time","postedOn":"2 days ago","description":"<div><p><i>Flyhi is a safe and trusted cannabis delivery service catering to high-demand markets.</i></p><p><i>FlyHi is a convenient way for customers to get their favorite products while experiencing excellent</i> <i>customer service, reliability and fast delivery.</i></p><p>Based: Aurora, Colorado<br />Shift: 8-10 hours<br />High School or Equivalent<br />Employee Discount</p><p><b>Requirements </b></p><ul><li>Age: 21 years of age or older</li></ul><ul><li>Live in/near Aurora, CO</li></ul><ul><li>Valid MED State Badge</li></ul><ul><li>Must be punctual, honest, responsible, outgoing, professional and a team player</li></ul><ul><li>Ability to work days, nights &amp; weekends</li></ul><ul><li>Have a valid drivers license</li></ul><ul><li>Driving record:</li></ul><ul><li>1-year driving experience</li></ul><ul><li>No more than two moving violations and one at-fault accident in 3 years</li></ul><ul><li>No Major traffic citation or incidents in the past 5 years</li></ul><p><b>Duties &amp; Responsibilities </b></p><ul><li>Follow the company standard operating procedures</li></ul><ul><li>Delivers high-quality products to our customers in a timely manner</li></ul><ul><li>Understands technology of POS system and Applications</li></ul><ul><li>Ensures the safety and security of the transfer of product process</li></ul><ul><li>Establish &amp; maintain excellent customer service &amp; build brand loyalty</li></ul><ul><li>Reviews and verifies orders, invoices and purchase to ensure accuracy</li></ul><ul><li>Maintains delivery logs and records</li></ul><ul><li>Retail budtending</li></ul><ul><li>Comply with all state laws</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $14.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />Covid Consideration - Drivers must follow health guidelines</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Dispatching: 1 year (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Flyhi","logoUrl":"/logos/flyhi-b68ce49bbc4304672cf6eb4571dea958.png"},"location":{"country":"United States","address":"Aurora, CO 80013","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/flyhi/dispatcher-customer-service/1fb3534717bee8282ed8b632fa61d24e","title":"Dispatcher/Customer Service","hash":"1fb3534717bee8282ed8b632fa61d24e","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-ad16ab31502ffdf8"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"3 days ago","description":"<div><p><b>Cannabis Customer Service Agent </b><b>Employment Type: </b>Full-time &amp; part-time positions available</p><p><b>Company Overview: </b>Grasshopper Retail Inc. has strong roots in Prince George and we’re passionate about providing cannabis consumers with a more trustworthy and enjoyable means of procuring recreational cannabis that is high quality, regulated, and dependable. We strive for excellent customer satisfaction. Apply now to become a member of our forward-thinking, fun loving team of grasshoppers.</p><p><b>The Position: </b></p><p>We’re looking for 19+ individuals who share our passion in this newly emerging industry and who are professional, driven, and excellent team players. Candidates must have strong communication skills, interpersonal skills and a commitment to customer service. The wage will start at $16/hour.</p><p><b>Job Duties: </b></p><ul><li>Be a knowledge resource for our clientele to obtain information on all cannabis related topics</li><li>Keep strict record of inventory</li><li>Manage cash and credit transactions</li><li>Check ID</li><li>Work within regulations established by the Government of Canada and BCLDB</li><li>Perform Point of Sale duties</li></ul><p>Prior customer service and retail experience is an asset. Successful applicants will be required to complete the mandatory security verification as required by the Worker Qualification Regulation. Selling it Right certification is also required. Successful applicants will be reimbursed for this fee.</p><p>A security screening is a background check of the applicant involving a broad set of checks including a court database check, correctional services check, police information checks, and a review of any other information and records required by the general manager or security manager.</p><p><b>How to Apply: </b></p><p>Please e-mail us your cover letter and resume with the subject title “Cannabis Customer Service Agent Application”</p><p>Application deadline: 2021-06-17</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: $16.00-$18.50 per hour</p><p>Application Deadline: 2021-06-23</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: From $16.00 per hour</p><p>Benefits:</p><ul><li>On-site parking</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Night shift</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All customers and staff are required to wear a mask, online orders &amp; payment are accepted, surfaces are sanitized regularly, social distancing in place.</p><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Grasshopper Retail Inc."},"location":{"country":"Canada","address":"Prince George, BC","city":"Prince George","stateProvince":"BC"},"frontendLink":"/job-posting/grasshopper-retail-inc/cannabis-customer-service-agent/cc6b5b49318591ef16bd65c5dd222987","title":"Cannabis Customer Service Agent","hash":"cc6b5b49318591ef16bd65c5dd222987","postingUrl":"https://ca.indeed.com/job/cannabis-customer-service-agent-ec133e52ce20b49a"},{"employmentType":"Full-time, Part-time, Casual","postedOn":"8 days ago","description":"<div><p><b><i>**Please note that applications are only accepted on our website at www.cnbjobs.ca**</i></b></p><p><b>CANNABIS NB </b></p><p><b>Customer Experience Representative </b></p><p><b>Edmundston, New Brunswick </b></p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you: </b></p><ul><li>Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</li><li>Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</li><li>Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</li><li>Deep understanding of the commitment to social responsibility</li><li>19 years of age or older</li><li>Able to work a flexible schedule including days, evenings, and weekends.</li><li>Any post-secondary education, an asset</li><li>Ability to speak in both official languages at an intermediate level or higher, is an asset</li></ul><p><b>What we offer? </b></p><ul><li>$19.87 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</li><li>No guaranteed minimum hours.</li><li>Ability to apply internally for vacant full-time or part time positions</li></ul><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments.</p><p>Offers of employment will be dependent on a background screening resulting in an outcome acceptable to CANNABIS NB.</p><p>We thank all candidates for their interest; but, only those under consideration, will be contacted.</p><p>All applicant communication will be completed through the candidate’s email as indicated with this application. Applicants will receive an automatic email notification upon submission detailing that the application has been received. All further email communications during the application process will be sent via email throughout the selection process.</p><p>Note: Subject to the response to this advertisement, the education and experience requirements may be adjusted. We thank all candidates for their interest, however, only those under consideration will be contacted. For more information about CNB, please visit https://www.cannabis-nb.com/.</p><p>Job Types: Full-time, Part-time, Casual</p><p>Salary: $19.87 per hour</p><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Edmundston, NB","city":"Edmundston","stateProvince":"NB"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative/d7e3ad127bd2888bdad5b71745f177f5","title":"Customer Experience Representative","hash":"d7e3ad127bd2888bdad5b71745f177f5","postingUrl":"https://ca.indeed.com/job/customer-experience-representative-4a9fb4ceb96d54f4"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p><b>Job Description</b></p><p>As a customer experience associate you will be responsible for leading exceptional guest experiences by creating emotional connections within our communities. Your knowledge and passion will be critical in guiding our guests through our strategically curated assortment plan which will earn trust, credibility and loyalty.</p><p><b>Responsibilities:</b></p><p>Build positive community relationships Be a positive brand ambassador Continuous education and have a full understanding of our assortment Complete transactions, owing the entire path to purchase Adhere to regulations,compliance, standards and best practices to achieve desired results Inventory Management Maintain the integrity of the location, assuring safety and cleanliness are top of mind Drive performance, comprehensive understanding of KPI's</p><p><b>Qualifications:</b></p><p>Previous experience in retail, hospitality or customer service industry Ability to multi-task in fast paced environment Excellent communication skills High Integrity, High Energy, Passionate in connecting communities through cannabis Basic skills in using digital platforms</p><p><b>Required Attributes:Our Team Members must possess the following core values:</b></p><p>Hospitality - creating connections and earning loyalty through genuine hospitality Experience - provide exceptional and memorable experiences Authenticity - be true to who you are Respect - treat others as you would like to be treated Teamwork - building strong relationships with our communities, guests, partners and team members</p><p><b>Additional Requirements:</b></p><p>• Completion of CannSell certification upon offer* Successful completion of criminal background check* Must be flexible to work evenings and weekends as required* Must be a minimum age of 19 years old</p><p>Thank you for your expressed interest in joining Pop's Cannabis Co</p></div>","company":{"companyType":"Private/Startup","name":"Pops Cannabis Co.","logoUrl":"/logos/the-good-cannabis-co-f025b32247041dcad5aa9fe7229afef3.png"},"location":{"country":"Canada","address":"Kirkland Lake, ON (+1 other)","city":"Kirkland Lake","stateProvince":"ON"},"frontendLink":"/job-posting/pops-cannabis-co/customer-experience-associate/a7a71c60ca576977ec534c94b45b051d","title":"Customer Experience Associate","hash":"a7a71c60ca576977ec534c94b45b051d","postingUrl":"https://ca.bebee.com/job/20210617-7f0342b67a7a4097500950fcc5c9029d"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Job Number: 2157657Apply traditional customer service experience to the cannabis industry. This Customer Service Representative is a person who answers customer questions, troubleshoots customer ordering issues, and process online orders for fulfillment. If you have a passion for cannabis coupled with a strong ERP experience, you might be perfect for this role.Role Responsibilitiesprocess online orders accurately and swiftlywork collaboratively with othersERP experience is requiredMaintain a professional demeanor throughout the dayRole RequirementsMust be 21 years of age or olderOutstanding verbal and written communication skillsAbility to work in a fast-paced environmentAbility to sit for up to 4 hours at a timeProven and demonstrated organizational skillsSubject to background check per state cannabis regulationsAbout Higher Growth Search:If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we re a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.HGS is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. Associated topics: agent, associate, call center, call center representative, customer care specialist, internship, rep, representative, support, technical support</p></div>","company":{"companyType":"Private/Growth","name":"Higher Growth Search","logoUrl":"/logos/higher-growth-search-fa920e7483ad9240c81e72c26d4e3547.png"},"location":{"country":"United States","address":"Kenwood, OH, USA (+1 other)","city":"Kenwood","stateProvince":"OH"},"frontendLink":"/job-posting/higher-growth-search/customer-service-rep/d3dfdbffadecd5c4756efea06a306a4a","title":"Customer Service Rep.","hash":"d3dfdbffadecd5c4756efea06a306a4a","postingUrl":"https://us.bebee.com/job/20210617-58952f01c8f19300f743f7483f6b44c4"},{"employmentType":"Part-time, Permanent","postedOn":"5 days ago","description":"<div><p>Job Description</p><p><b>Clarity is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your security verification through Service Canada ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Part time</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><p><b>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit a cover letter along with your resume!</b></p><p>Job Types: Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Clarity Cannabis","logoUrl":"/logos/clarity-cannabis-5a98dbbb088ab9be0b3479a448e93a27.png"},"location":{"country":"Canada","address":"Victoria, BC","city":"Victoria","stateProvince":"BC"},"frontendLink":"/job-posting/clarity-cannabis/customer-service/809ba52041ad63c08d4caac51e4bd789","title":"Customer Service","hash":"809ba52041ad63c08d4caac51e4bd789","postingUrl":"https://ca.indeed.com/job/customer-service-1e6c7732dfb125ab"},{"employmentType":"Contract","postedOn":"8 days ago","description":"<div><p>Resolute Workforce Solution (a subsidiary of Brevitas Consulting Inc.) is dedicated to helping organizations achieve tangible results and lasting improvements via successful project delivery, continuous process improvement and effective management of change. We serve businesses in a wide range of industries including Pharmaceuticals, Medical Cannabis, Food &amp; Beverage, Chemicals, and Information Technology.</p><p>Currently we are looking for highly motivated and energetic individual to join our team as an Customer Service Representative in Greater Toronto Area, ON.</p><p>Responsibilities:</p><ul><li>To independently manage and handle International Order Fulfillment process and non-commercial requests, order creation and management, customer master data and services, creation of international deliveries, job assignment to the traffic group and transportation scheduling.</li></ul><ul><li>In the absence of department’s manager, acts as her/his deputy and overseas on going shipment arrangements and all related documentation.</li></ul><ul><li>Weekly and monthly analysis and reporting of Customer Service’s KPI’s (OTS, backorders, complaints);</li></ul><ul><li>handles customer’s queries and orders;</li></ul><ul><li>provide training and support as needed to the Traffic Group.</li></ul><ul><li>Monitor the timely completion of statistical data for commercial and non-commercial deliveries; run and provide BI/SAP reports for ad-hoc requests originating from different creation, editing and maintenance of, departmental procedures and documentation.</li></ul><ul><li>Provide office administration and project back up support.</li></ul><p>Qualifications:</p><ul><li>BA / BS or equivalent experience and education (preferred)</li></ul><ul><li>Minimum of 2 years of international customer services and traffic administration experience</li></ul><ul><li>Advanced knowledge and understanding of Global Air, Truck and Ocean transit times</li></ul><ul><li>SAP knowledge is an asset</li></ul><ul><li>Fluent in Spanish and/or French (preferred)</li></ul><ul><li>Knowledge of international, US, and Canadian trade regulations and documentation</li></ul><p>We thank all applicants in advance; however, we will only contact the candidates whose qualifications match closely to the job requirements.</p><p>Resolute Workforce Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p><p>Contract length: 12 months</p><p>Job Type: Contract</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Experience:</p><ul><li>SAP: 1 year (preferred)</li><li>Customer service: 2 years (required)</li><li>Traffic Administration: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Resolute Workforce Solutions"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/resolute-workforce-solutions/customer-service-representative-logistics/869a6b793e7eaf9ba45c4b286d2c6fd1","title":"Customer Service Representative/Logistics","hash":"869a6b793e7eaf9ba45c4b286d2c6fd1","postingUrl":"https://ca.indeed.com/job/customer-service-representativelogistics-395687a6e74527f8"},{"employmentType":"Full-time","postedOn":"9 days ago","description":"<div><p><i>Packaging Account Manager/Customer Service </i><br /><b>Position Overview: </b> The Customer Service Representative/Account Manager is responsible for communication with customers, entering orders and performing a variety of additional tasks to facilitate an excellent customer experience while supporting Sales, Production and Shipping operations in order to maintain and grow sales within their assigned accounts.</p><p><b>Organizational Alignment: </b></p><ul><li>Reports to the Customer Service Manager Operations Manager</li></ul><ul><li>Participates as a member of the Account Management Business Area Team (BAT)</li></ul><ul><li>Fosters close, cooperative relationships with all team members and internal customers</li></ul><p><b>Our Culture: </b> At StandFast we expect all employees to instill our vision and core values into their everyday tasks. As we have grown as a company, we pride ourselves on our long-standing family dynamic that has helped us build a best place work environment. With you as part of our team, we can continue to grow as a company by living out our vision and core values.</p><p><b>Position Responsibilities: </b></p><ul><li>Assist Sales team by maintaining accounts and developing strong customer relationships to support and promote current and future business opportunities</li></ul><ul><li>Develop strong, internal working relationships to support and promote efficient, timely, and accurate response to customer’s expectations while following company processes and procedures</li></ul><ul><li>Works with Sale and Finance Teams to set up new accounts and update existing accounts</li></ul><ul><li>Communicate with customers regarding order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions</li></ul><ul><li>Assists in resolving product/service problems by clarifying the customer's complaint; explaining the best solution to solve the problem, expediting correction/adjustment and following up to ensure resolution</li></ul><ul><li>Data entry on workflow requests for quoting and samples when necessary</li></ul><ul><li>Ensure accurate pricing for invoicing on all order processing and miscellaneous charges</li></ul><ul><li>Pricing authority on reorders within guidelines of initial pricing</li></ul><ul><li>Maintain accurate specs, print cards, pricing and customer files throughout company software (Amtech, IQ, Workflow, SharePoint, Microsoft products, etc.)</li></ul><ul><li>Manages new items by facilitating new item meetings, assist in gathering approvals, final CADs, spec accuracy, purchasing of materials and order processing</li></ul><ul><li>Purchase necessary materials or supplies from vendors on a timely basis to be used in production with accurate files and product information such as litho labels, print plates, cutting dies, hooks, etc.</li></ul><ul><li>Process orders on a timely basis while performing necessary quality checks for accuracy on both new and repeat items</li></ul><ul><li>Works with production staff while utilizing Amtech and CTI to achieve on time customer deliveries</li></ul><ul><li>Analyze customer warehouse programs and usage to ensure availability and min/max levels</li></ul><ul><li>Communication and information liaison between Sales and Production with support of all other internal departments</li></ul><ul><li>Attend various company meetings as needed/required</li></ul><ul><li>Other duties as assigned</li></ul><p>In addition to the functions listed above, the employee is expected to: exercise honesty, integrity and respect with all customers, vendors and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude and communicate effectively while working with accuracy, efficiency and attention to detail. Employee must maintain good attendance, work safely in compliance with all company safety policies, and respect the work environment.</p><p><b>Knowledge, Skills and Attributes: </b></p><ul><li>Understands and can communicate the package design, production and shipping process.</li></ul><ul><li>A problem solver</li></ul><ul><li>Ability to perform math functions including working with fractions and decimals, ability to compute rates, ratios and percentages and calculate figures such as discounts, costs, etc.</li></ul><ul><li>Proven ability to assimilate new information quickly</li></ul><ul><li>Capable of and enjoys project management in a fast pace environment</li></ul><ul><li>Advanced listening and questioning skills</li></ul><ul><li>Advanced oral and written communication skills</li></ul><ul><li>Strong organization and time planning skills, including follow-up</li></ul><ul><li>Extremely detail-oriented</li></ul><ul><li>A team player who is comfortable in a collaborative work environment</li></ul><ul><li>Patient and versatile in being able to adapt to many situations while maintaining composure even in difficult situations</li></ul><ul><li>People oriented with the ability to build relationships quickly founded on integrity and trust</li></ul><ul><li>Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)</li></ul><p><b>Education/Experience: </b></p><ul><li>High School diploma or equivalent is required; college and/or Sales or Customer Service coursework preferred</li></ul><ul><li>Minimum of 2+ years of customer service / customer relations experience; preferably in a manufacturing environment</li></ul><ul><li>Superb customer service, computer and administrative skills as well as excellent verbal and written communication skills</li></ul><ul><li>Knowledge of the manufacturing process is highly preferred; corrugated manufacturing is a plus</li></ul><ul><li>Amtech knowledge is greatly preferred</li></ul><p><b>Environmental Job Requirements and Working Conditions: </b></p><ul><li>Work is performed in a business office environment with exposure to production and warehouse floor. Travel to company, customer and vendor sites, including some that are out of state, may be required</li></ul><p><i>Related keywords: cannabis, marijuana, manager</i></p><p><b>Standfast Group provided the following inclusive hiring information: </b></p><p>We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</p><p>Job Type: Full-time</p><p>Pay: $35,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>On call</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Standfast Group","logoUrl":"/logos/standfast-group-ed915384cd0f0477890355878defc5cf.jpeg"},"location":{"country":"United States","address":"Carol Stream, IL 60188","city":"Carol Stream","stateProvince":"IL"},"frontendLink":"/job-posting/standfast-group/customer-service-representative/cac001fc6cd796eea286ab4d8ee3d1fd","title":"Customer Service Representative","hash":"cac001fc6cd796eea286ab4d8ee3d1fd","postingUrl":"https://www.indeed.com/job/customer-service-representative-a4c6280f590644ae"},{"employmentType":"Part-time, Permanent","postedOn":"10 days ago","description":"<div><p>Job Description</p><p><b>Clarity is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your security verification through Service Canada ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Part time</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><p><b>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit a cover letter along with your resume!</b></p><p>Job Types: Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Clarity Cannabis","logoUrl":"/logos/clarity-cannabis-5a98dbbb088ab9be0b3479a448e93a27.png"},"location":{"country":"Canada","address":"Kamloops, BC","city":"Kamloops","stateProvince":"BC"},"frontendLink":"/job-posting/clarity-cannabis/customer-service-representative/99c3e7c829814990a5d6e6398b17cdbf","title":"Customer Service Representative","hash":"99c3e7c829814990a5d6e6398b17cdbf","postingUrl":"https://ca.indeed.com/job/customer-service-representative-95614192b4d58d48"},{"employmentType":"Full-time, Part-time","postedOn":"2 days ago","description":"<div><p>MOTA, a vertically integrated retailer in Silverlake is looking for several energetic, customer focused college graduate team players looking to further or begin a career in the cannabis sector. This is a perfect opportunity for you if you have prior experience or experience in the hotel and hospitality industries. Competitive wage, perks, regular performance reviews and merit increases for 'A' Players! What makes YOU an 'A' player?</p><p>MOTA is fully COVID-19 compliant, practices social distancing and our staff is vaccinated.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $15.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Health insurance</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />June 15th - COVID Compliance - Adheres to all OSHA &amp; CDC Guidelines</p><p>Application Question(s):</p><ul><li>What experience do you have working with Microsoft Excel? How would you rate your expertise on a scale of 1 - 10 (10 being very expert).</li><li>Have you ever been terminated from an employment situation? If so, explain.</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"MOTA - Silverlake"},"location":{"country":"United States","address":"Los Angeles, CA 90029","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/mota-silverlake/budtender-front-desk/57f41b93600e995621d53b9203853309","title":"Budtender / Front Desk","hash":"57f41b93600e995621d53b9203853309","postingUrl":"https://www.indeed.com/job/budtender-front-desk-580e27cc7c1ba351"},{"postedOn":"2 days ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.<br /></li></ul></div></div><p></p><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Pottsboro, TX","city":"Pottsboro","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/b7e82e2367616087117955b0d6cd2476","title":"Fuel Center Cashier","hash":"b7e82e2367616087117955b0d6cd2476","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-ae97a3e85c6f218b"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><p>So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.</p><p><b>IN A NUTSHELL</b></p><p>The Customer Care Representative will be one of the first interfaces between Parallel and its customers and will act as our brand ambassador to encourage a positive experience with every patient and customer contacted via phone, email and or chat.</p><p>Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit</p><p><b>WHAT YOU WILL BE DOING</b></p><p>• Respond to and resolve customer questions, requests, and complaints via phone, email, chat</p><p>• Serve as a patient and company advocate, educator, and ensure patients are serviced promptly with empathy</p><p>• Create and execute patient orders in seed-to-sale software and the OMMU registry</p><p>• Follow up with patients post order to gather and communicate feedback on products and service</p><p>• Demonstrates good judgment regarding the escalation of issues, which are beyond the scope and control of this position in a timely manner</p><p><b>Cannabis based Education and Guidance:</b></p><p>• Maintain knowledge of all applicable state and local laws, as well as documentation processes in accordance with the State of Florida Office of Compassionate Use</p><p>• Maintain an understanding our cannabis-based therapeutics, and services provided by the Company</p><p>• Educate patients on the processes of registration, renewals, lost registration documents, etc.</p><p>• Maintain an understanding of Parallel's products, dosing, and routes of administration</p><p>• Record specific requests, preferences, and notes concerning patient registration status using appropriate software</p><p>• Maintain awareness of patient input and suggest changes to improve service or product</p><p><b>Documentation:</b></p><p>• Prepare documents as needed to assist patients in registering with the State of Florida Office of Compassionate Use</p><p>• Maintain patient database through entering new patients, adding, or removing membership, updating changes in information, scheduling appointments and updating patient registration status</p><p>• Maintain caregiver paperwork in accordance with the State of Florida, maintain tracking in system and communicating changes to physicians</p><p>EXPERIENCE AND SKILLS YOU'LL BRING</p><p>• Customer focused orientation and a true desire to make every customer happy</p><p>• 1+ year Retail/Customer Service experience. Prior dispensary experience a plus</p><p>• Proficient in Microsoft programs, Word, Excel, Outlook</p><p>• Ability to work quickly, prioritize tasks and stay calm under pressure</p><p>• Comply with Parallel's current policies and procedures and applicable state and local laws.</p><p>• Age 21 or over (Required)</p><p>• High School Diploma or equivalent (Required)</p><p>• Valid Government-Issued Photo ID (Required)</p><p><b>YOU WILL BE SUCCESSFUL IF YOU</b></p><p>• Are self-motivated; micro-managing isn't fun for anyone</p><p>• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done</p><p>• Can work fast and be flexible; our industry is always changing</p><p>• Play nice with others; we collaborate with each other a lot</p><p>• Think creatively; sometimes, the \"traditional\" solution isn't the best one</p><p><b>WHAT YOU GET</b></p><p>• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs</p><p>• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements</p><p>• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry</p><p>• Employee discount</p><p>• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity</p><p><b>PHYSICAL REQUIREMENTS</b></p><p>• Must be able to remain in a stationary position 75% of the time.</p><p>• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.</p><p>• Constantly operates a computer and other office productivity machinery</p><p>• Frequently communicates with other employees/customers. Must be able to exchange accurate information in these situations.</p><p>PARALLEL IS UNITED BY OUR VISION, MISSION, &amp; VALUES</p><p>Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.</p><p>Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.</p><p>Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility</p><p>We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique</p></div>","company":{"companyType":"Private/Established","name":"Surterra Holdings","logoUrl":"/logos/surterra-holdings-36438f9065d6c02f268a36670ac6dcfa.jpeg"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/surterra-holdings/customer-care-representative-ft-remote/7f46f4511d453ab328fe346b3c899bef","title":"Customer Care Representative (FT, Remote)","hash":"7f46f4511d453ab328fe346b3c899bef","postingUrl":"https://us.bebee.com/job/20210615-e7bf631d7e7e676e39927aa61903e231"},{"employmentType":"Full-time, Part-time","postedOn":"5 days ago","description":"<div><p>If you are personable, detail-oriented, and passionate about helping others you might be a great fit for Miracle Greens! We are a home-grown, humble, and passionate dispensary that carries a wide variety of cannabis and hemp products for consumers new and old.</p><p>Budtenders work to provide customers with exceptional service, connecting people to the correct products! We are open to hiring full or part-time employees. The hours are somewhat flexible, and the tips are great (expect roughly an additional $8-12/hr on average between cash/card tips).</p><p>We are looking for budtenders, starting immediately! Please email us a resume and brief cover letter explaining why you are right for the job, or stop in with a resume (during regular business hours) and ask for Jake, Haley, or a shift lead!</p><p>Extensive cannabis experience is not a requirement, we are willing to train the correct personality!</p><p>OLCC Handler's permit is required and can be acquired online through the OLCC website. If you successfully receive your permit and are hired we will reimburse your fee!</p><p>Customer Service, Cash Handling, and previous Budtending experience are all huge advantages!</p><p>Job Types: Full-time, Part-time</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>OLCC Handler's Permit (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private","name":"Miracle Greens"},"location":{"country":"United States","address":"Corvallis, OR 97330","city":"Corvallis","stateProvince":"OR"},"frontendLink":"/job-posting/miracle-greens/customer-service-associate/4921c658f25bfa6744203b5ddec2e99c","title":"Customer Service Associate","hash":"4921c658f25bfa6744203b5ddec2e99c","postingUrl":"https://www.indeed.com/job/customer-service-associate-815af0a9134e64df"},{"employmentType":"Part-time","postedOn":"1 day ago","description":"<div><p><b>Summary</b></p><p>Our stores are where customers come to “experience cannabis”, and our Retail Associates are vital to delivering customer service, offering a distinctive shopping experience that drives sales results. The Retail Associate is primarily responsible for providing assistance to patrons and patients through concierge-level service, assuring anyone who visits a store leaves satisfied. Individual responsibilities as a Retail Associate include demonstrating outstanding customer service and sales skills, assisting with keeping the sales floor stocked with merchandise and/or organizing the sales floor and stock areas. The Retail Associate conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.</p><p><b>Essential Duties and Responsibilities</b></p><ul><li>Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns</li><li>Lead tours of sales floor within the store, making product recommendations based on ongoing research of strains, cannabinoids and vendor-produced products available</li><li>Maintain knowledge of all cannabis strain profiles, edibles, concentrates, pre-rolls and accessories for sale in the dispensary, utilizing knowledge of how cannabinoid profiles and potency affect the body</li><li>Retain thorough and comprehensive knowledge of patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests</li><li>Understand The Green Solution exchange policy, accessories manufacturer warranties, and how to facilitate guest merchandise returns to Lead Associate and Management</li><li>Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance</li><li>Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing</li><li>Answer phone with scripted greeting, provide customer service, and accept TGS Express or Call-Ahead orders</li><li>Accurately record phone and online orders into the point-of-sale (POS) system</li><li>Confirm accuracy of order displayed in POS (correct product, quantity and/or weight, RFID, Pricing, etc.)</li><li>Verify correct use of MED-required packaging and labeling according to The Green Solution policy</li><li>Operate cash register by using barcode scanner, computer-based POS system and cash drawer to process transactions, ensuring patrons and patients leave with labeled product inside of a state regulated exit bag with correct change and a receipt</li><li>Adhere to The Green Solution security protocol and promote safety for patrons, patients and other Team Members</li><li>Work as part of a team to ensure sales, guest satisfaction and that compliance goals are met by designated timelines</li><li>Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success</li><li>Adhere to all company uniform policy and preserve all provided necessary equipment</li><li>Uphold personal hygiene to ensure safe interaction with patients, product and other Team Members</li><li>All other job duties as assigned</li></ul><p><b>Qualifications</b></p><p>Education</p><ul><li>High School diploma or General Education Development (GED) required</li></ul><p>Training</p><ul><li>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Management</li></ul><p>Required Skills &amp; Experience</p><ul><li>Excellent computer, mathematical, language and reasoning skills</li><li>Bilingual skills a plus</li><li>Retail, operations and/or sales experience</li></ul><p>Preferred Skills &amp; Experience</p><ul><li>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements; previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities</li></ul><p><i>**TGS Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</i></p><p>Job Type: Part-time</p><p>Pay: $14.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>MED Badge (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Growth","name":"Clearance Cannabis Company","logoUrl":"/logos/american-cannabis-company-cf7afbec29db8464e26d30ec3cdc70fc.png"},"location":{"country":"United States","address":"Englewood, CO 80110","city":"Englewood","stateProvince":"CO"},"frontendLink":"/job-posting/clearance-cannabis-company/budtender-customer-service-associate-ccc/7b23c950bfe7950a12d71d8ad80f84b9","title":"Budtender - Customer Service Associate (CCC)","hash":"7b23c950bfe7950a12d71d8ad80f84b9","postingUrl":"https://www.indeed.com/job/budtender-customer-service-associate-ccc-f9a8c40d07edaae5"},{"employmentType":"Part-time, Permanent","postedOn":"11 days ago","description":"<div><p><b>Company description</b></p><p>We are the downtown core’s only locally owned and independent dispensary - located in one of Edmonton’s historic buildings and on one of its favorite streets.</p><p>We want to help make Edmonton even more enjoyable. To us, that means offering a hand-picked selection of great products at great prices, with a great retail experience that connects the best of cannabis and Edmonton.</p><p>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit your cover letter along with your resume!</p><p>We thank all interested applicants, but only those selected will be contacted. Please note all offers of employment at Armstrong Block Cannabis are conditional upon the successful AGLC approval to be a Qualified Cannabis Worker and completion of a pre-hire background check. This may include anything up to and including a criminal history check, reference checks, and/or credit check.</p><p>Armstrong Block Cannabis is an equal opportunity employer that embraces diversity in the workplace and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. We welcome applications from all interested individuals; however only those candidates selected for an interview will be contacted. Unfortunately, due to the historic nature of this building we are unable to accommodate barrier free access at this time.</p><p><b>Job description</b></p><p><b>Who You Are…</b></p><p>You love people and connecting people with the best products through great conversation. You are the smiling face of the store and the first line of response for our customers. You will communicate in an open, helpful, engaging manner while ensuring you provide exceptional customer service contributing to our high level of customer satisfaction.</p><p>*<br /><b>What You’ll Do…</b></p><ul><li>Report to the Store Manager</li></ul><ul><li>Develop and share knowledge of a range of new and current products available for purchase</li></ul><ul><li>Maintain highest level of customer experience, satisfaction, and confidentiality</li></ul><ul><li>Ensure proper execution of standard operating procedures</li></ul><ul><li>Point of sale, cash and inventory management in high volume retail environment</li></ul><ul><li>Ensure the sales area is maintained to be organized and sanitized</li></ul><ul><li>Diffuse difficult encounters with customers</li></ul><ul><li>Other duties as required</li></ul><p><b>What You’ll Bring…</b></p><ul><li>Must be at least 18 years of age</li></ul><ul><li>GED or high school diploma</li></ul><ul><li>AGLC Qualified Cannabis Worker approval</li></ul><ul><li>Provide a local police information check dated within 6 months</li></ul><ul><li>Ability to work a variety of shifts including evening and weekend shifts as required</li></ul><ul><li>Working knowledge of point-of-sale systems</li></ul><ul><li>Strong customer service skills with strong communication, time management, and problem-solving skills</li></ul><ul><li>Efficiency and effectiveness in a high volume retail environment</li></ul><ul><li>Ability to work as a member of a team</li></ul><ul><li>Ability to transfer up to ~30lbs. boxes and ambulate stairs</li></ul><ul><li>Knowledge of cannabis is an asset</li></ul><p>*</p><p>Industry: Retail</p><p>Part-time hours: 30 per week</p><p>Job Types: Part-time, Permanent</p><p>Salary: $16.00 per hour</p><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Night shift</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Armstrong Block Cannabis"},"location":{"country":"Canada","address":"Edmonton, AB","city":"Edmonton","stateProvince":"AB"},"frontendLink":"/job-posting/armstrong-block-cannabis/customer-service-representative/e5ffec465894f67dba5bf01fcf5d55e7","title":"Customer Service Representative","hash":"e5ffec465894f67dba5bf01fcf5d55e7","postingUrl":"https://ca.indeed.com/job/customer-service-representative-d50a978e0f16f76e"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p><b>Summary</b></p><p>Our stores are where customers come to “experience cannabis”, and our Retail Associates are vital to delivering customer service, offering a distinctive shopping experience that drives sales results. The Retail Associate is primarily responsible for providing assistance to patrons and patients through concierge-level service, assuring anyone who visits a store leaves satisfied. Individual responsibilities as a Retail Associate include demonstrating outstanding customer service and sales skills, assisting with keeping the sales floor stocked with merchandise and/or organizing the sales floor and stock areas. The Retail Associate conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.</p><p><b>Essential Duties and Responsibilities</b></p><ul><li>Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns</li><li>Lead tours of sales floor within the store, making product recommendations based on ongoing research of strains, cannabinoids and vendor-produced products available</li><li>Maintain knowledge of all cannabis strain profiles, edibles, concentrates, pre-rolls and accessories for sale in the dispensary, utilizing knowledge of how cannabinoid profiles and potency affect the body</li><li>Retain thorough and comprehensive knowledge of patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests</li><li>Understand The Green Solution exchange policy, accessories manufacturer warranties, and how to facilitate guest merchandise returns to Lead Associate and Management</li><li>Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance</li><li>Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing</li><li>Answer phone with scripted greeting, provide customer service, and accept TGS Express or Call-Ahead orders</li><li>Accurately record phone and online orders into the point-of-sale (POS) system</li><li>Confirm accuracy of order displayed in POS (correct product, quantity and/or weight, RFID, Pricing, etc.)</li><li>Verify correct use of MED-required packaging and labeling according to The Green Solution policy</li><li>Operate cash register by using barcode scanner, computer-based POS system and cash drawer to process transactions, ensuring patrons and patients leave with labeled product inside of a state regulated exit bag with correct change and a receipt</li><li>Adhere to The Green Solution security protocol and promote safety for patrons, patients and other Team Members</li><li>Work as part of a team to ensure sales, guest satisfaction and that compliance goals are met by designated timelines</li><li>Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success</li><li>Adhere to all company uniform policy and preserve all provided necessary equipment</li><li>Uphold personal hygiene to ensure safe interaction with patients, product and other Team Members</li><li>All other job duties as assigned</li></ul><p><b>Qualifications</b></p><p>Education</p><ul><li>High School diploma or General Education Development (GED) required</li></ul><p>Training</p><ul><li>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Management</li></ul><p>Required Skills &amp; Experience</p><ul><li>Excellent computer, mathematical, language and reasoning skills</li><li>Bilingual skills a plus</li><li>Retail, operations and/or sales experience</li></ul><p>Preferred Skills &amp; Experience</p><ul><li>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements; previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities</li></ul><p><i>**TGS Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</i></p><p>Pay: $14.00 per hour</p><p>Job Type: Full-time</p><p>Pay: $14.00 per hour</p><p>COVID-19 considerations:<br />We follow all Covid-19 recommendations by the State - Social distancing, masks and sanitation procedures.</p><p>Job Type: Full-time</p><p>Pay: $14.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>License/Certification:</p><ul><li>MED Badge (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"The Green Solution","logoUrl":"/logos/the-green-solution-df027aa9d979401f3be1a2a2fadd67ca.png"},"location":{"country":"United States","address":"Aurora, CO 80014","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/the-green-solution/customer-service-associate-peoria/982e904ef25118383e5efad4c2664e57","title":"Customer Service Associate (Peoria)","hash":"982e904ef25118383e5efad4c2664e57","postingUrl":"https://www.indeed.com/job/customer-service-associate-peoria-2d1015e7cabf1b35"},{"employmentType":"Full-time","postedOn":"11 days ago","description":"<div><p>Must be 21+ with retail experience to be considered</p><p>Knowledge of electronic nicotine delivery systems (ENDS) and nicotine juices is required. Knowledge of tobacco pipes, water pipes, accessories, CBD, cannabis is required.</p><p>Day to day you will be opening the store (including dealing with the safe and alarm systems) assisting and cashing out customers, diagnosing issues and recommending purchases, and closing the store.</p><p>Fun, relaxed work environment! Discounts! Perfect for a candidate in college who is learning from home. 2 days off/wk.</p><p>Job Type: Full-time</p><p>Pay: $11.00 - $13.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Curbside offered. Capacity restrictions in place.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail sales: 1 year (Required)</li><li>Customer service: 1 year (Required)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Resistance Vapor Inc"},"location":{"country":"United States","address":"Genoa City, WI","city":"Genoa City","stateProvince":"WI"},"frontendLink":"/job-posting/resistance-vapor-inc/customer-service-representative/a3c54c906b2ed6c730751f989107ae97","title":"Customer Service Representative","hash":"a3c54c906b2ed6c730751f989107ae97","postingUrl":"https://www.indeed.com/job/customer-service-representative-45a37559464d7196"},{"employmentType":"Part-time, Permanent","postedOn":"12 days ago","description":"<div><p>Job Description</p><p><b>Clarity is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your security verification through Service Canada ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Part time</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><p><b>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit a cover letter along with your resume!</b></p><p>Job Types: Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Overtime pay</li><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Clarity Cannabis","logoUrl":"/logos/clarity-cannabis-5a98dbbb088ab9be0b3479a448e93a27.png"},"location":{"country":"Canada","address":"Victoria, BC","city":"Victoria","stateProvince":"BC"},"frontendLink":"/job-posting/clarity-cannabis/customer-service-representative/b850b0c37393b9933cb6ef820abc0bcc","title":"Customer Service Representative","hash":"b850b0c37393b9933cb6ef820abc0bcc","postingUrl":"https://ca.indeed.com/job/customer-service-representative-890823942bbdbca5"},{"employmentType":"Full-time","postedOn":"12 hours ago","description":"<div><p><b>Full Job Description</b></p><p><b>Associate Cultivation Agent</b></p><p>DUTIES</p><ul><li>Assist with cultivation maintenance including but not limited to: Environmental monitoring, irrigation, nutrition management, integrative pest management, pruning, topping, cloning, transplanting, defoliating, water management, waste management, inventory management, and some post-harvest duties.</li></ul><ul><li>Assist with the propagation and movement of plant material: cloning, seed germination, transplanting, transport, monitoring propagation environmental conditions</li></ul><ul><li>Complete daily with cleaning and janitorial duties on the cultivation floor and thought the facility</li></ul><ul><li>Comply with DBR and industry standards set forth by the state of RI and any other applicable agency</li></ul><ul><li>Operate horticultural equipment and machinery.</li></ul><ul><li>Safe handling, application, inventory and storage of flammable and/or corrosive chemicals</li></ul><ul><li>Track environmental factors and record data to provide to Managers and Head Growers.</li></ul><ul><li>Aid in oversight of the completion of operations in timely and efficient manner.</li></ul><ul><li>Communicate effectively with supervisors and employees.</li></ul><ul><li>Contribute to a fun, team-oriented, and challenging work environment in an innovative and pioneering atmosphere.</li></ul><ul><li>Contribute and improve upon already-existing operations and processes to improve work-flow, efficiency, and provide constructive feedback and recommendations.</li></ul><ul><li>Comply with all HR policies, including confidentiality and non-disclosure agreements.</li></ul><ul><li>Ensure that all safety protocols, procedures, and facility rules are followed, including dress codes</li></ul><ul><li>Perform all day-to-day plant routine maintenance throughout the harvesting stage</li></ul><ul><li>Assist in other duties as assigned to ensure the team maintains success</li></ul><ul><li>Work on assigned tasks independently as needed</li></ul><ul><li>BE CLEAN!! Make it part of your ethos!</li></ul><p>Qualifications and Requirements:</p><ul><li>Provide references if asked</li></ul><ul><li>Interest in horticulture, agriculture, commercial gardening, and/or plant sciences</li></ul><ul><li>Ability to follow directions and complete assigned tasks</li></ul><ul><li>High attention to detail</li></ul><ul><li>Positive, team-centered attitude</li></ul><ul><li>Effective communication skills</li></ul><ul><li>Punctual, reliable, trustworthy</li></ul><ul><li>Ability to stand and walk for extended periods of time</li></ul><ul><li>Squatting and bending for extended periods of time</li></ul><ul><li>Ability to work with scissors and/or sharp/oblong gardening tools safely</li></ul><ul><li>Ability to climb and work from a ladder</li></ul><ul><li>Ability to bend and lift without assistance</li></ul><ul><li>Ability to lift 50 lbs</li></ul><ul><li>Repetitive use of hands for all functions</li></ul><ul><li>Ability to wear a respirator and/or n95 mask for long periods of time</li></ul><ul><li>Support Staff is responsible for assisting management in harvesting batches on assigned harvest days.</li></ul><ul><li>Support Staff assist management in keeping the facility cleaned and maintained.</li></ul><ul><li>This includes, but is not limited to: zone recovery, sweeping, vacuuming, mopping, sanitizing surfaces, etc.</li></ul><p>Job Type: Full-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Ocean State Controlled Botanical"},"location":{"country":"United States","address":"Warwick, RI 02886","city":"Warwick","stateProvince":"RI"},"frontendLink":"/job-posting/ocean-state-controlled-botanical/associate-cultivation-agent/025d3ae3508a813468a09c036bb37594","title":"Associate Cultivation Agent","hash":"025d3ae3508a813468a09c036bb37594","postingUrl":"https://www.indeed.com/job/associate-cultivation-agent-4e3b0dba71b82571"}]