2179 results
Customer Service Representative Verdes Foundation Albuquerque, NM 87109
2 days ago
Customer Service Representative Metrc LLC Lakeland, LA, USA
6 days ago
Call Center Representative Purple Lotus (NWHS Co, INC.) United States
5 days ago
Cashier/Customer Service around the corner liquor and smoke Sparks, NV 89434
14 hours ago
Cannabis Customer Service Representative Grassp Health West Hollywood, CA 90038
7 days ago
Medical Cannabis Care Ambassador Canna DRX West Palm Beach, FL, USA
2 days ago
Customer Service Associate Urbn Leaf San Ysidro, CA
2 days ago
Customer Service Representative Arizer Kitchener, ON
10 days ago
Dispatcher/Customer Service Representative Farmhouse Artisan Market Petaluma, CA 94954
10 days ago
Customer Service Representative Vangst Fall River, MA, USA
10 days ago
FRONT DESK / RECEPTION Green Man Cannabis Denver, CO 80204
2 days ago
Call Center Representative Purple Lotus (NWHS Co, INC.) San Jose, CA 95112
10 days ago
Customer Service DURHAM VAPE SHOP Durham, NC 27704
5 days ago
NY - Patient Care Representative​/Part-Time PharmaCannis Slingerlands, NY, USA
4 days ago
Customer Service Representative Nugg Club Woodbury, MN, USA
12 days ago
Bilingual Patient Services Representative​/Cannabis Division Bilingual Source Mississauga, ON
2 days ago
Customer Service Representative - Cannabis Industry Green Roads Deerfield Beach, FL
11 days ago
Patient Care Coordinator Part-Time Vireo Health Inc. Johnson City, NY 13790
14 hours ago
Patient Care Specialist Green Thumb Hallandale Beach, FL 33009
2 days ago
Budtender Patient Care Coordinator Full Time Vireo Health Inc. Frederick, MD
14 hours ago
Call Center Associate Harborside San Jose, CA 95112
5 days ago
Gas Station Attendant/Cashier Cannabis Employment Professionals Allentown, PA 18104
2 days ago
NY - Patient Care Representative (PT and FT Opportunities) Pharmacann LLC Rochester, NY, USA
6 days ago
Patient Care Advocate - PART-TIME Justice Grown South Jordan, UT 84095
2 days ago
Patient Care Specialist Green Thumb Industries (GTI) Bloomfield, NJ, USA
3 days ago
Patient Care Advisor FlowerHire Holyoke, MA, USA
3 days ago
Mynt Dispensary- Budtender​/Front desk AYR Wellness Reno Junction, CA, USA
4 days ago
Customer Service Representative (Budtender) Jayne Portland, OR 97212
14 days ago
Patient Center Technician Natures Care & Wellness Nottingham, MD, USA
4 days ago
Patient Care Advisor FlowerHire Northampton, MA, USA
3 days ago

Customer Service Representative

Verdes Foundation Albuquerque, NM 87109 Full-time
Apply Now Copy link

Customer Service Representative (CSR) - Verdes Albuquerque, NM Retail Location

*A Cover Letter and Resume are Required to apply*

Job Summary:

A customer service representative supports clients by providing helpful information, answering questions, and responding to complaints. They’re the front line of support and help to ensure that clients are satisfied and receive the knowledge and understanding of the products and services Verdes offers. Being a successful customer representative requires appropriately responding to clients in a manner that resolves their concerns while providing them an excellent experience.

Responsibilities/Essential Functions:

  • Team player with strong communication and organizational skills
  • Provide outstanding customer service by greeting and interacting with each client in a cheerful and friendly matter
  • Identify and assess clients’ needs to make proper product recommendations
  • Remain in line with our family friendly policy, provide only valid and reliable information, resonate professionalism, and provide client support
  • Stay up to date with product knowledge, NM Cannabis Patient Laws and medicinal information updates to pass the information to clients
  • Maintain proper inventory stock on the sales floor and backstock, as needed
  • Responsible for the accuracy of sales transactions, client records, inventory control and cash drawer counts
  • Regular/reliable attendance is required
  • Keeping best interest of the company and co-workers in forefront of mind
  • Other duties as assigned

Required Skills and Qualifications:

  • Experience in cash handling and inventory management
  • Ability to multi-task and quickly prioritize tasks
  • Ability to handle high stress situations, ambiguity and changing priorities
  • Must be dependable, reliable, and motivated

Preferred Qualifications:

  • Experience in handling cash with attention to detail and accuracy
  • Experience in inventory management and controls
  • Ability to multi-task and quickly prioritize tasks
  • Exceptional internal and external customer service and employee relations skills
  • Must be dependable, reliable and motivated
  • Organization, time management, data entry and math skills

General Housekeeping:

  • Sweep, clean and maintain facility, including breakroom and bathroom
  • Clean windows and front door glass
  • Maintain a clean sales floor by dusting and sanitizing the work areas

Computer Preferred Qualifications:

  • Leaf Logix for sales transactions, patient records/lookup information, returns/exchanges
  • Internet to access sharepoint.com to make daily menus, bigcommerce.com to access online orders
  • Other websites to lookup information about cannabis or the NMMCP program.

Physical and Emotional Requirements:

  • Must be able to stand for long periods of time, 8 – 10 hours multiple days in a row
  • Must be able to lift at least 50 lbs.
  • Ability to work in a confined area
  • Must be able to bend/stoop/climb/reach
  • Must be able to present complex information to groups of people
  • Must be able to be physically present in the dispensary locations and administrative office
  • Ability to handle high stress situations, ambiguity and changing priorities
  • Must be able to tolerate a reasonable amount of work stress

Compensation/Hours:

Compensation -DOE; 40 hours/wk., Required Mon – Sat, some Sundays and Holidays, 8:00am to 8:00pm

It is the policy of The Verdes Foundation to provide equal employment (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Verdes Foundation, will provide reasonable accommodations for qualified individuals with disabilities.

This document does not create an employment contract, implied or otherwise, other than an ‘at will’ relationship.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Holidays
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

[{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p><i>Customer Service Representative (CSR) - Verdes Albuquerque, NM Retail Location</i></p><p><b>*A Cover Letter and Resume are </b><b>Required </b><b>to apply*</b></p><p><b>Job Summary: </b></p><p>A customer service representative supports clients by providing helpful information, answering questions, and responding to complaints. They’re the front line of support and help to ensure that clients are satisfied and receive the knowledge and understanding of the products and services Verdes offers. Being a successful customer representative requires appropriately responding to clients in a manner that resolves their concerns while providing them an excellent experience.</p><p><b>Responsibilities/Essential Functions: </b></p><ul><li>Team player with strong communication and organizational skills</li><li>Provide outstanding customer service by greeting and interacting with each client in a cheerful and friendly matter</li><li>Identify and assess clients’ needs to make proper product recommendations</li><li>Remain in line with our family friendly policy, provide only valid and reliable information, resonate professionalism, and provide client support</li><li>Stay up to date with product knowledge, NM Cannabis Patient Laws and medicinal information updates to pass the information to clients</li><li>Maintain proper inventory stock on the sales floor and backstock, as needed</li><li>Responsible for the accuracy of sales transactions, client records, inventory control and cash drawer counts</li><li>Regular/reliable attendance is required</li><li>Keeping best interest of the company and co-workers in forefront of mind</li><li>Other duties as assigned</li></ul><p><b>Required Skills and Qualifications: </b></p><ul><li>Experience in cash handling and inventory management</li><li>Ability to multi-task and quickly prioritize tasks</li><li>Ability to handle high stress situations, ambiguity and changing priorities</li><li>Must be dependable, reliable, and motivated</li></ul><p><b>Preferred Qualifications: </b></p><ul><li>Experience in handling cash with attention to detail and accuracy</li><li>Experience in inventory management and controls</li><li>Ability to multi-task and quickly prioritize tasks</li><li>Exceptional internal and external customer service and employee relations skills</li><li>Must be dependable, reliable and motivated</li><li>Organization, time management, data entry and math skills</li></ul><p><b>General Housekeeping: </b></p><ul><li>Sweep, clean and maintain facility, including breakroom and bathroom</li><li>Clean windows and front door glass</li><li>Maintain a clean sales floor by dusting and sanitizing the work areas</li></ul><p><b>Computer </b><b>Preferred Qualifications: </b></p><ul><li>Leaf Logix for sales transactions, patient records/lookup information, returns/exchanges</li><li>Internet to access sharepoint.com to make daily menus, bigcommerce.com to access online orders</li><li>Other websites to lookup information about cannabis or the NMMCP program.</li></ul><p><b>Physical and Emotional Requirements: </b></p><ul><li>Must be able to stand for long periods of time, 8 – 10 hours multiple days in a row</li><li>Must be able to lift at least 50 lbs.</li><li>Ability to work in a confined area</li><li>Must be able to bend/stoop/climb/reach</li><li>Must be able to present complex information to groups of people</li><li>Must be able to be physically present in the dispensary locations and administrative office</li><li>Ability to handle high stress situations, ambiguity and changing priorities</li><li>Must be able to tolerate a reasonable amount of work stress</li></ul><p><b>Compensation/Hours: </b></p><p>Compensation -DOE; 40 hours/wk., Required Mon – Sat, some Sundays and Holidays, 8:00am to 8:00pm</p><p><i>It is the policy of The Verdes Foundation to provide equal employment (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Verdes Foundation, will provide reasonable accommodations for qualified individuals with disabilities.</i></p><p><i>This document does not create an employment contract, implied or otherwise, other than an ‘at will’ relationship.</i></p><p>Job Type: Full-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Public/Established","name":"Verdes Foundation"},"location":{"country":"United States","address":"Albuquerque, NM 87109","city":"Albuquerque","stateProvince":"NM"},"frontendLink":"/job-posting/verdes-foundation/customer-service-representative/5d4fe33b21b70b94522771463b5e9cd3","title":"Customer Service Representative","category":"Medical & Healthcare","hash":"5d4fe33b21b70b94522771463b5e9cd3","postingUrl":"https://www.indeed.com/job/customer-service-representative-9a96bc576a65d6d1"},{"salaries":[{"salaryStart":"$26k","salaryEnd":"$42k","currency":"US","source":"Salary.com","position":"Customer Service Representative I","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-i-salary/la"},{"salaryStart":"$21k","salaryEnd":"$48k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary--in-Louisiana"},{"salaryStart":"$23k","salaryEnd":"$42k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/baton-rouge-customer-service-representative-salary-SRCH_IL.0,11_IM72_KO12,43.htm"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"6 days ago","description":"<div><p><b>ABOUT METRC</b></p><p>Metrc is a high-growth technology company helping cannabis regulators govern their industry's supply chain. We provide the system and tags that track products from seed to sale – and everything in between: harvest, manufacture, testing, and transportation. We work with regulators to help monitor the industry, make sense of the vast amount of data in our system, and ensure public safety through product tracing and investigation support. Our goal is to make the legal cannabis industry safer and more transparent for everyone.</p><p><b>ABOUT THE POSITION</b></p><p>Metrc is hiring Customer Support Specialists to work from 12:00pm - 8:00pm or 1:00pm to 9:00pm (CST) (Monday - Friday) in a fully remote (Work from Home) customer service role. The Support Specialist is responsible for supporting our customers using web-based software, dealing with their unique growing, selling and production styles; as well as explaining to clients how to utilize our software. As our customers' first point of contact, Support Specialists are the friendly voice of Metrc, providing world class customer service, troubleshooting, and light technical support.</p><p><b>DUTIES AND RESPONSIBILITIES</b></p><p>• Receive incoming and place outgoing calls; sends outgoing messages and responds to incoming emails</p><p>• Obtains and verifies user information</p><p>• First point of contact, works closely with clients to determine needs, research issues, and provide necessary information</p><p>• Assists and provides resolution by clarifying issues; researching and exploring answers and solutions; implementing solutions; escalates if necessary</p><p>• Provides a clear history of all issues by documenting each call using good grammatical sentences</p><p>• Continually updates job knowledge by studying guides, manuals, and published procedures; participating in educational opportunities</p><p>• Ensures clear understanding of guides, manuals and published procedures. Guidance and support provided when necessary</p><p>• Participates in communication between fellow support specialists, supervisors, and management</p><p>• Keeps equipment operational by following established procedures and reporting malfunctions</p><p>• Displays dedication and commitment of company visions and goals</p><p>• Enjoys engaging with customers, team members, and being part of a growing organization</p><p><b>QUALIFICATIONS</b></p><p>• One (1) to two (2) years of customer service/support expertise and/or proven technical ability in some capacity (either via phone, virtual, chat, or in-person)</p><p>• Flexibility to work dependent upon business needs to include occasional Saturdays and/or Sundays</p><p>• Excellent customer service skills with a passion for service; \"Client Focused\"</p><p>• Creative, flexible, and innovative team player</p><p>• Commitment to excellence and high standards</p><p>• Discipline to work remotely, while following a set schedule</p><p>• Willingness to work within a constantly changing work environment with flexibility and enthusiasm</p><p>• Excellent written communication skills with demonstrated ability to write clearly and informatively</p><p>• Excellent verbal communication skills including the ability to listen attentively, clarify needs and remain positive</p><p>• Proficient on Microsoft Word, PowerPoint, and Excel (or equivalent programs)</p><p>• Ability to manage multiple applications running simultaneously</p><p>• Must have high-speed, land line Internet service (50 megabits download and 1 megabit upload) from a reliable provider</p><p>• Successful completion of a pre-employment assessment</p><p>• Successful completion of initial training</p><p>• Proficient keyboarding/typing skills- Minimum 35 wpm</p><p>• All candidates must be based and work in the US</p><p><b>PHYSICAL DEMANDS AND WORK ENVIRONMENT</b></p><p>• In home position</p><p>• Frequently required to sit</p><p>• Frequently required to talk or hear</p><p>• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard</p><p><b>METRC OFFERS THE FOLLOWING BENEFITS</b></p><p>• Diverse, inclusive &amp; welcoming culture</p><p>• Employer Paid- Health Insurance (Employee Only)</p><p>• Employer contribution into a Health Savings Account (HSA)</p><p>• Employer Paid - Dental Insurance (Employee Only)</p><p>• Employer Paid- Basic Life Group Insurance and AD&amp;D</p><p>• Employer Paid- Employee Assistance Program (EAP)</p><p>• Employer Paid- Short Term Disability</p><p>• Employer Paid- Long Term Disability</p><p>• Vision insurance</p><p>• Supplemental Insurance: Hospital Indemnity, Accident and Critical Illness</p><p>• Voluntary Life Insurance</p><p>• 401k (up to 6% match)</p><p>• Paid Time Off (PTO)</p><p>• Up to 9 Paid Holidays</p><p>• Company provides all equipment needed</p><p>• Internet subsidy for those working from home ($50 per month)</p><p>• Customer Support Specialist positions start at $15/hour</p><p>Shifts Available (12pm - 8pm or 1pm - 9pm CST) Monday through Friday (Occasional Saturday and/or Sunday)</p><p>The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>Metrc LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.</p><p>https://recruiting.paylocity.com/recruiting/jobs/Details/588853/Metrc-LLC/Customer-Support-Specialist</p><p>PI148698657</p><p>Location/Region: Lakeland, LA (70752</p></div>","company":{"website":"metrc.com","companyType":"Private/Established","name":"Metrc LLC","logoUrl":"/logos/metrc-llc-1049d7e3207fba4a762528a20da8673c.png"},"location":{"country":"United States","address":"Lakeland, LA, USA","city":"Lakeland","stateProvince":"LA"},"frontendLink":"/job-posting/metrc-llc/customer-service-representative/f9a1d9727fae13d183da28174697101c","title":"Customer Service Representative","category":"Information Technology & Services","hash":"f9a1d9727fae13d183da28174697101c","postingUrl":"https://jobs.thejobnetwork.com/Job/501753123?SourceID=2","salary":"$26k - $42k"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p><b>Company Introduction:</b></p><p>A pioneer in the cannabis industry and in operation for over 10 years, The Purple Lotus is responsible for creating many of the best practices used in the cannabis industry today. The Purple Lotus story started in 2010, when our founders, cannabis patients, became frustrated with the lack of Customer service and variety of options available at the dispensaries they visited and decided to open a modest operation in San Jose. In 2010, shortly after opening for business in a 600 ft2 medical office with $1000 worth of cannabis flower and their home made “Pot Brownies,” Purple Lotus gained national recognition by winning a medal at the first ever High Times Cannabis Cup in the US.</p><p>Over our many years of operation, we have become known for exceptional Customer service, dedication to patients and community involvement. Purple Lotus’ journey then included an office space at on Lundy Ave and a location at 903 Commercial St, very close to our current state of the art cannabis retail and cultivation facility at 752 Commercial St.</p><p><b>While Purple Lotus has served over 3,000,000 people since then, we have never forgotten the principles we were founded on. We stay humble, display excellence and exude resiliency. Our commitment to providing the highest quality cannabis for all budgets and passion for providing the most satisfying Customer experience has only strengthened through the years. We are dedicated to ensuring that every Customer who purchases cannabis from us feels wonderful about their purchase and that the experience of us providing the cannabis to them is an experience that ensures we help to make their day and world better. We are Customer obsessed, we care about and love our Customers, so they always come first.Overview:</b></p><p>The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p><p>To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</p><p><b>Skills:</b></p><p>• Strong inter-personal and communication skills</p><p>• Strong attention to detail a must</p><p>• Organizational Skills</p><p>• Networking Savvy</p><p>• Understanding of what makes an event “successful”</p><p>• Creative flair for effective design and development of an event</p><p>• Dedication to Customer Service</p><p>• Motivation for Sales</p><p><b>Benefits:</b></p><p>• Health insurance</p><p>• Dental insurance</p><p>• Vision insurance</p><p>• Paid time off</p><p>• Flexible schedule</p><p><b>Schedule:</b></p><p>• Monday to Friday</p><p>• Weekends required</p><p>• Holidays required</p><p>• Day shift</p><p>• Night shift</p><p>• 8 hour shift</p><p><b>Requirements:</b></p><p>• High School Diploma or equivalent</p><p>• Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</p><p>• Excellent customer service skills</p><p>• Knowledge and adherence to the policies, procedures and goals of the Lotus Way</p><p>• Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</p><p>• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</p><p>• Understanding of company products, services, and policies.</p><p>• Proficiency with computers, especially with CRM software, and strong typing skills.</p><p>• Ability to ask prying questions and diffuse tense situations.</p><p>• Strong time management and decision making skills.</p><p>• Adaptability and accountability.</p><p>• Fluency in multiple languages may be desired.</p><p><b>Pay &amp; Compensation:</b></p><p>• Hourly pay</p><p><b>Additional Compensation:</b></p><p>• Bonuses</p><p>• Store Discounts</p><p><b>Customer Service Representative Job Duties:</b></p><p>• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</p><p>• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</p><p>• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</p><p>• Building lasting relationships with clients and other call center team members based on trust and reliability.</p><p>• Utilizing software, databases, scripts, and tools appropriately.</p><p>• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</p><p>• Making sales or recommendations for products or services that may better suit client needs.</p><p>• Taking part in training and other learning opportunities to expand knowledge of company and position.</p><p>• Adhering to all company policies and procedures.</p><p>• Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</p><p>• Ability to handle fast paced environment while providing superior customer service</p></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"United States"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/5b0d3ed161f2479c5e13e67182a6b120","title":"Call Center Representative","category":"Agriculture & Farming","hash":"5b0d3ed161f2479c5e13e67182a6b120","postingUrl":"https://tarta.ai/j/iFkhdHwBPV406l6XBT9J-call-center-representative-at-purple-lotus-nwhs-co-inc"},{"employmentType":"Full-time &amp; Part-time","function":["Customer Service"],"postedOn":"14 hours ago","description":"<div><p>Looking to add a full time and part time retail associate to the team that is great in sales for our Liquor &amp; Smoke Shop.</p><p>Only apply if you are over the age of 21 and have general experience in this field. <b>MUST BE 21+ TO APPLY.</b></p><p>Requirements:</p><ul><li>Great customer service &amp; people skills a must</li></ul><ul><li>High energy, positive attitude &amp; demeanor</li></ul><ul><li>Punctual and reliable</li></ul><ul><li>1 year retail and POS experience preferred</li></ul><ul><li>CBD, Vape &amp; Accessories, Tobacco &amp; Accessories and Cannabis Accessories knowledge is a plus</li></ul><p>Job Duties:</p><ul><li>Customer service; Greeting customers</li></ul><ul><li>Responding to questions</li></ul><ul><li>Improving engagement with merchandise and providing outstanding customer service</li></ul><ul><li>General cleaning and upkeep of the store</li></ul><ul><li>Operating cash registers, managing financial transactions, and balancing drawers.</li></ul><ul><li>Achieving established goals.</li></ul><p>***Only send your resume if you're a team player with a good attitude and have worked at your last job for at least 1 year.</p><p>Please send a resume or list of work experience, any other applicable experience/knowledge, availability and two - three business references. We must be able to verify all references by calling the direct line to the business.</p><p>looking for someone to advance to management.</p><p>Job Types: Full-time &amp; Part-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Schedule:</p><ul><li>8 Hour Shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Job Type: Full-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Job Types: Full-time, Part-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"around the corner liquor and smoke"},"location":{"country":"United States","address":"Sparks, NV 89434","city":"Sparks","stateProvince":"NV"},"frontendLink":"/job-posting/around-the-corner-liquor-and-smoke/cashier-customer-service/1f4096bbbfbf7eb9435448bf9d6e0215","title":"Cashier/Customer Service","category":"Retail","hash":"1f4096bbbfbf7eb9435448bf9d6e0215","postingUrl":"https://www.indeed.com/job/cashiercustomer-service-54c5112c686ace88"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"7 days ago","description":"<div><p>Delivering elevated experiences! Grassp (www.GrasspHealth.com) is an exciting cannabis delivery app, and we are rapidly growing and looking for committed professionals to help our team set the standard. Looking for positive, team players (21 years of age and over) who want to join an awesome team.</p><p>We are looking to add full-time and part-time customer service reps to our growing team. This is a great opportunity to play a critical role in a fast-paced startup that is growing.</p><p><b>**Please note that this role requires you to work from home, so you would need a computer and a cell phone. Though it's remote, you must live in the Greater Los Angeles Area to be considered.**</b></p><p><b>PRIMARY RESPONSIBILITIES: </b></p><ul><li>Serve as the primary point of contact for our customers, delivering an exceptional customer service experience via phone, chat, and email;</li><li>Provide timely and thorough resolution to customer inquiries;</li><li>Collaborate with operations leads and delivery drivers to execute exceptional customer service;</li><li>Call first-time customers and provide white-glove service to help them understand our process and place their first order;</li><li>Maintain knowledge of the products and some commonly asked questions;</li><li>Communicate with management to escalate problems and recommend resolutions</li></ul><p><b>REQUIRED FOR CONSIDERATION: </b></p><ul><li>Excellent written and verbal communication with the ability to come across as friendly and helpful, even in difficult situations</li><li>Ability to multi-task, handling calls, chats, and email</li><li>Ability to remain calm and collected during difficult conversations</li><li>Ability to think critically and make decisions that balance what is best for both the customer and the company</li><li>Tech-savvy and detail-oriented</li><li>Must be a team player with a positive attitude</li><li>Must be a self-starter, who can work autonomously with little direction</li><li>Cannabis experience preferred</li></ul><p>Interested candidates should respond to this post with a copy of your resume and few sentences about why you would be great for this role.</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid training</li><li>Work from home</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Why do you want to work for Grassp?</li><li>Describe a time you went above and beyond for a customer or fellow colleague.</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>customer service: 2 years (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>Yes</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Growth","name":"Grassp Health","logoUrl":"/logos/grassp-health-1e3fe0fe177deaa50d7bb4c6fe6e1e30.jpeg"},"location":{"country":"United States","address":"West Hollywood, CA 90038","city":"West Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/grassp-health/cannabis-customer-service-representative/b374468ec8e02b5e6694985067432bd0","title":"Cannabis Customer Service Representative","category":"Retail","hash":"b374468ec8e02b5e6694985067432bd0","postingUrl":"https://www.indeed.com/job/cannabis-customer-service-representative-beb25f3c554f3695"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"2 days ago","description":"<div><p><b>Job Description</b></p><p>What we do: We are the fastest growing medical cannabis clinic in South Florida. Patients come in for a consultation to see if their existing conditions make them eligible for MMUR card.</p><p>We do not sell cannabis.</p><p><b>We create unique all around positive patient experience. This position is for an energetic individual who is able to:</b></p><p>· Help greet new patient and walk them thought the process of registering for MMUR card</p><p>· Answer calls and book new appointments utilizing our scheduling software</p><p>· Enter Medical Marijuana Recommendations with State of Florida</p><p>· Work alongside our Certified and Licensed Doctors</p><p>· Maintain highest level of customer service and patient care</p><p><b>Ideal Candidate Qualifications:</b></p><p>- Previous experience in customer service, sales or hospitality</p><p>- Excellent written and communication skills</p><p>- Computer Knowledge</p><p>- Ability to thrive is fast paced environment</p><p>This is a part time position at first, but we are looking to turn it into full time for a right person! We are building a team capable of maintaining highest standards of service for our rapidly expanding patient basis</p></div>","company":{"name":"Canna DRX"},"location":{"country":"United States","address":"West Palm Beach, FL, USA","city":"West Palm Beach","stateProvince":"FL"},"frontendLink":"/job-posting/canna-drx/medical-cannabis-care-ambassador/9ef1b04d499edc5086c03d96bb00f89d","title":"Medical Cannabis Care Ambassador","category":"Medical & Healthcare","hash":"9ef1b04d499edc5086c03d96bb00f89d","postingUrl":"https://www.ziprecruiter.com/c/Canna-DRX/Job/Medical-Cannabis-Care-Ambassador/-in-West-Palm-Beach,FL?jid=2b74a7c8b063e81b"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p><b>About Us: </b><br />Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.<br /><b>Our Values: </b><br /><b>People-Centric</b><br />Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.<br /><b>Quality</b><br />We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.<br /><b>Communication</b><br />By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.<br /><b>Accountability</b><br />We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the \"we\" in our efforts and removing the \"they\".<br /><b>Growth</b><br />We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.<br /><b>What We Offer: </b></p><ul><li>Employee Discount – enjoy 40% off in-store products</li><li>Exclusive access to Urbn Learning Center and monthly vendor training</li><li>Medical</li><li>Dental</li><li>Vision</li><li>Group Life Insurance</li><li>Voluntary (Life, Accident, Illness)</li><li>Employee Assistance Program (EAP)</li></ul><p>Urbn Leaf, the new standard in cannabis dispensaries, is looking for a <b>Customer Service Associate </b>to join our team at our location in <b>San Ysidro</b><b>, CA</b>. If you're friendly, reliable, and knowledgeable about all things cannabis - we are looking for you!<br /><b>Job Title: </b>Customer Service Associate<br /><b>Reports to: </b>General Manager, Assistant Managers<br /><b>Position Summary: </b><br />As a Customer Service Associate for Urbn Leaf, you will be the first point of contact for the company. Our Customer Service Associates are responsible for greeting and checking in guests, taking orders over the phone and online, and fulfilling orders for customer pick-up. Additional duties include providing customer service via telephone, email, and web communication. In order to be successful in this role, you should have excellent verbal and written communication skills to interact clearly with customers, vendors, and other employees and practice proper phone etiquette. We are looking for a detail-oriented individual with a genuine passion for interfacing with people on a day to day basis that will have a \"host\" mentality for all guests entering the dispensary.<br /><b>Duties and Responsibilities: </b><br />Responsibilities include, but are not limited to:</p><ul><li>Greet and thank guests as they enter and leave the dispensary, ensuring an excellent customer experience</li><li>Customer and patient intake</li><li>Answering phone during operating hours</li><li>Taking orders over the phone and preparing orders for customer express pick-up and delivery</li><li>Responding to reviews and updating online sites i.e. Weedmaps, Google and Yelp.</li><li>Communicating any issues, comments, and/or concerns from customers to shift leads and management</li></ul><p><b>Qualifications: </b></p><ul><li>Must be 21 years of age or older</li><li>Must have at least 1 year of call center or related experience</li><li>Must be able to accurately input and access information in the POS system, delivery systems, marketing outlets, computers, etc</li><li>Must be comfortable with data entry</li><li>Must have excellent verbal and written communication skills with a strong understanding of phone etiquette</li><li>Must be a hands-on, proactive self-starter</li><li>Must be comfortable learning new skills</li><li>Must be vigilant in monitoring the entire delivery process</li><li>Must provide excellent customer service</li><li>Must be able to meet and uphold all of Urbn Leaf's standards</li><li>Preferred (not required) work experience as host, receptionist, dispatcher or other related customer service positions</li><li>Preferred (not required) one or more years of budtending experience</li><li>Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry</li></ul><p><b>Skills and Attitudes: </b></p><ul><li>Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multi-tasker with the ability to handle multiple duties and responsibilities.</li><li>Organization skills to keep accurate records and find important information quickly</li><li>Time management skills to prioritize and complete a side variety of tasks throughout the day</li><li>Patience and listening skills to respond appropriately and discover and meet customer needs</li><li>Interpersonal skills to create a pleasant experience for all customers. Must be personable, attentive, and detail oriented</li><li>Must be able to:</li><li>Perform job functions with attention to detail, speed, and accuracy</li><li>Prioritize and organize</li><li>Be a clear thinker, remain calm, and resolve problems using good judgment</li><li>Follow directions thoroughly</li><li>Understand guest needs</li><li>Work cohesively and professionally with co-workers</li></ul><p><b>Education: </b><br />Must have one of the following:</p><ul><li>High School diploma or GED</li></ul><p><b>Certificates, Licenses, and Registrations: </b></p><ul><li>Valid CA identification/proof of residence</li></ul><p><b>Physical Demands/Requirements</b><br />The following are constant demands for this position:</p><ul><li>Must be able to stand/walk for up to 6 hours at a time</li><li>Must be able to lift at least 50 pounds safely and properly, as required</li><li>Ability to work in a stressful, fast-paced environment</li><li>Must be able to work days, nights, holidays and weekends</li><li>Medium work that includes moving objects up to 50 pounds</li></ul><p><b>Environmental Conditions</b></p><ul><li>Occasionally small and/or enclosed spaces.</li></ul><p>*<br />Equal Employment Opportunity Policy*</p><p>Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected]</p><p>Job Type: Full-time</p><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Private/Established","name":"Urbn Leaf","logoUrl":"/logos/urbn-leaf-aac608ef8f930f6e8dcfcc7c9137ab91.png"},"location":{"country":"United States","address":"San Ysidro, CA","city":"San Ysidro","stateProvince":"CA"},"frontendLink":"/job-posting/urbn-leaf/customer-service-associate/beca155e83ec80ed3f979338271d9ff6","title":"Customer Service Associate","category":"Retail","hash":"beca155e83ec80ed3f979338271d9ff6","postingUrl":"https://www.indeed.com/job/customer-service-associate-1a949877031abe72"},{"employmentType":"Full-time, Permanent","function":["Customer Service"],"postedOn":"10 days ago","description":"<div><p><b>JOB SUMMARY</b></p><p><b>*Note : </b> This position requires* <i>Cannabis Industry experience</i> <b>and/or </b> <i>knowledge of the product line. </i>*</p><p>Arizer is a leading manufacturer and international distributor of dry-herb vaporizers, with an exceptional reputation in product design, innovation, quality and customer service.</p><p>With strong growth in the industry we have an opportunity for a permanent full-time position. We’re seeking a friendly, organized, and dependable candidate for the position of Customer Service Representative.</p><p><b>Responsibilities and Duties</b></p><ul><li>Customer service, order processing, customer invoicing</li><li>Respond promptly to customer emails &amp; ensure customer satisfaction</li><li>Work with Arizer Service, Sales, Shipping, &amp; Website teams</li><li>Administrative Support, preparation of documents, forms, etc</li></ul><ul><li>Expertly diagnose, troubleshoot, and resolve customer concerns pertaining to:</li><li>Website Use (policies, orders, payments, shipping)</li><li>Product Use (functionality, cleaning/maintenance, quality/safety, warranty)</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Independent, self-starter, able to take direction and work well unsupervised</li><li>Customer Service Experience (*online customer service experience is an asset)</li><li>Good research skills and attention to detail</li><li>Ability to multi-task</li><li>Excellent written and verbal communication skills</li><li>Strong computer skills: MS Office / Google Docs</li><li>Proficient in email communications</li><li>Customer Focused, positive attitude, helpful / compassionate demeanour</li><li>Able to think critically, anticipate &amp; resolve customer concerns</li></ul><p><b>Are you a hard working and proactive team player with attention to detail / accuracy, and the ability to provide fast &amp; friendly customer-centric service with a positive attitude and compassionate demeanour? If so, let’s talk.</b></p><p><b>Benefits</b></p><ul><li>Arizer offers competitive salaries, benefits package and a casual attire workplace.</li><li>Telecommuting/Work from home hours possible.</li><li>Opportunities for advancement.</li></ul><p>Job Types: Full-time, Permanent</p><p>Salary: From $40,000.00 per year</p><p>Benefits:</p><ul><li>Casual dress</li><li>Dental care</li><li>Disability insurance</li><li>Extended health care</li><li>Life insurance</li><li>Paid time off</li><li>RRSP match</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />All staff is 100% vaccinated. PPE &amp; Distancing rules in effect.</p><p>Education:</p><ul><li>Bachelor's Degree (required)</li></ul><p>Experience:</p><ul><li>customer service: 3 years (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Arizer"},"location":{"country":"Canada","address":"Kitchener, ON","city":"Kitchener","stateProvince":"ON"},"frontendLink":"/job-posting/arizer/customer-service-representative/306ab2ff1c7e35cd5cc73e00ee456822","title":"Customer Service Representative","category":"Retail","hash":"306ab2ff1c7e35cd5cc73e00ee456822","postingUrl":"https://ca.indeed.com/job/customer-service-representative-e44fc756415b18b2"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"10 days ago","description":"<div><p>Farmhouse Artisan Market is a luxury cannabis delivery service dedicated to connecting savvy consumers and connoisseurs to the highest quality, most sustainable, and healthiest products the industry has to offer. Farmhouse is a resource for those beginning to explore how cannabis can be added to a healthy, natural lifestyle as well as those who are knowledgeable and looking for the best craft cannabis goods. Whatever you are looking for, Farmhouse will deliver a bespoke cannabis experience.</p><p>We are a local, family owned and operated company founded on supporting the small and heritage farmers and makers in order to help preserve a culture that puts quality, the environment and consumer safety before anything else. We encourage buying locally and knowing your farmer and we understand the important roll aesthetics plays in enjoying the day to day. If these values resonate with you and you feel you are a customer service master, we’d love to meet you!</p><p><i>*Must be 21 or older </i></p><p><b>Responsibilities</b></p><ul><li>Manage large amounts of incoming calls, texts, chats and emails</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customers through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Create efficient routes with accurate delivery times for drivers, while making sure drivers have similar numbers of orders assigned to them throughout the day</li><li>Communicate changes to delivery routes with drivers</li><li>Document all returned orders</li></ul><p><b>Skills</b></p><ul><li>Proven customer support experience or experience as a client service representative</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Must be highly computer literate (we are Mac + iOS based) and able to type quickly</li><li>Must have basic knowledge of cannabis products and be interested in learning more (cannabis industry experience a plus)</li></ul><p>This is a fast paced position that requires attention to detail and the ability to remain self-directed during downtime. We are looking for an upbeat team member who is ready to take on the north bay!</p><p>Job Types: Full-time, Part-time</p><p>Pay: $19.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Overtime</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Anyone entering the office must wear a mask. We provide disinfectants for surfaces, hand sanitizer, and sinks with soap and water for frequent handwashing. There is plenty of space, and people are able to stay 6 ft apart.</p><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Farmhouse Artisan Market"},"location":{"country":"United States","address":"Petaluma, CA 94954","city":"Petaluma","stateProvince":"CA"},"frontendLink":"/job-posting/farmhouse-artisan-market/dispatcher-customer-service-representative/4e0e11e47166957336fb351ee239e613","title":"Dispatcher/Customer Service Representative","category":"Retail","hash":"4e0e11e47166957336fb351ee239e613","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-representative-b8917cedd5ec8912"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$44k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/fall-river-customer-service-representative-salary-SRCH_IL.0,10_IC1154779_KO11,42.htm"},{"salaryStart":"$25k","salaryEnd":"$36k","currency":"US","source":"Monster","position":"Automotive Customer Service Representative","type":"per year","url":"https://www.monster.com/salary/q-automotive-customer-service-representative-l-fall-river-ma"},{"salaryStart":"$24k","salaryEnd":"$54k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Customer-Service-Representative-Make-a-Year-in-Franklin,MA"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"10 days ago","description":"<div><p>The Customer Service Representative(CSR) reports to the Retail Store Manager(RSM). The CSR is primarily responsible for the customer experience through telephone, email, or online chat interaction.Responsibilities Delivers exceptional customer service by listening, interacting, and following-up with customers to ensure satisfaction. Works proactively to solve customer complaints and concerns. Builds and increases customer retention, fostering strong relationships, developing brand awareness, and loyalty. Utilize customer, and team member, feedback to readily implement changes to improve the customer experience. Handles sensitive conversations while also protecting the company from liability and breach of various regulations. Effectively utilize technology and software platforms to maintain efficiency, documentation, and reporting. Perform all daily opening and closing procedures for the call center. Provide daily correspondence via email with the RSM and team members as needed Adheres to all Northeast Alternatives Policies and Procedures. Maintain a clean and organized work environment. Other duties as assigned.Physical Requirements Ability to lift up to 25 lbs. and push/pull up to 50 lbs. Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes.Working EnvironmentNo description provided.Experience 1 year of Cannabis industry experience preferred. Experience in a communication, customers service, and detail oriented work environment. Strong interpersonal, verbal, and written communication skills. Ability to maintain composure under pressure, and de-escalate disgruntled customers while proving solutions to resolve any, and all, situations. Full-time (40 Hours per week). Must be available 7 days a week in the morning, afternoon, and evening. Must be 21, and have a clean criminal record. Must have reliable transportation.Education High School Graduate or equivalent.About Northeast AlternativesNortheast Alternatives (NEA) is a medical marijuana dispensary, and 21 recreational cannabis store located in Fall River, MA. We genuinely believe in the life-changing benefits of cannabis and are committed to producing high-quality, 100% compliant products that exceeds the expectations of our patients and customers each and every time</p></div>","company":{"companyType":"Private/Established","name":"Vangst","logoUrl":"/logos/vangst-1731290886786334fb502ebdee566cc6.png"},"location":{"country":"United States","address":"Fall River, MA, USA","city":"Fall River","stateProvince":"MA"},"frontendLink":"/job-posting/vangst/customer-service-representative/5652861a0b8942a9c928c93f950af2ec","title":"Customer Service Representative","category":"Professional, Scientific, and Technical Services","hash":"5652861a0b8942a9c928c93f950af2ec","postingUrl":"https://www.recruit.net/job/customer-service-representative-jobs/1E3E2C35C8D5C55B","salary":"$28k - $44k"},{"function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p></p><div><div><div><div><div><p>Reports to: Retail Store Manager</p><p>Summary of Position:</p><p>Th primary function of Reception is to aid in the customer experience by greeting patients in a timely and welcoming manner.</p><p>Front Desk/Reception Primary Duties and Responsibilites:</p><p>**Duties may vary depending on workload, staffing levels and direction from management**</p><ul><li>Responsible for greeting patients upon arrival and performing initial check in</li><li>Assists new patients with questions and required forms</li><li>Provides existing patients with doctor's referrals and notary assistance for change of caregiver forms</li><li>Updates patient information in MJF; data entry, scanning, mailing and faxing CDPHE/MMED forms</li><li>Answers incoming phone calls and voice messages</li><li>Responsible for filing admin/patient paperwork and maintaining an organized file system</li><li>Assists Manager and Budtenders with various tasks upon request which may include product labeling, bud bar display upkeep and pre-roll creation</li><li>Reception may be asked to prep phone orders or an order for the next patient in the bud room</li><li>Upon product delivery, assist managers with Transportation Manifests and/or the counting of products</li><li>Responsible for checking personal in-box for tasks as well as Memo Board for new staff updates</li><li>Updates white board which may include staff favorites or running specials</li><li>Responsible for the daily upkeep of the office, waiting room, employee lounge, bud room and storage room</li><li>Cleans and sterilizes chop sticks, trimmers, scales and jars</li></ul><br /><p></p><p></p><p>Requirements</p><br /><p></p><ul><li>Must be licensed by the State of Colorado Medical Marijuana Enforcement Division</li><li>Must have friendly, out-going, positive attitude</li><li>Basic computer skills; Excel, Word, Scanning and Uploading documents</li><li>Organizational Skills</li><li>Outstanding Customer Service</li><li>Excellent Communication Skills</li><li>Budtender experience is a plus</li><li>Market Awareness</li></ul><br /><p></p><p>GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits</p></div></div></div></div></div><p></p><br /><p>copy of your resume to <b>[email protected]</b></p></div>","company":{"companyType":"Public/Growth","name":"Green Man Cannabis","logoUrl":"/logos/green-man-cannabis-395cb74374d9df2f45a162aab51a3c96.jpeg"},"location":{"country":"United States","address":"Denver, CO 80204","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/green-man-cannabis/front-desk-reception/234653d2128a097e7b4e433003b88dd5","title":"FRONT DESK / RECEPTION","category":"Medical & Healthcare","hash":"234653d2128a097e7b4e433003b88dd5","postingUrl":"https://www.indeed.com/job/front-desk-reception-d8ca86065f786297"},{"function":["Customer Service"],"postedOn":"10 days ago","description":"<div><div>Company Introduction:<br />A pioneer in the cannabis industry and in operation for over 10 years, The Purple Lotus is responsible for creating many of the best practices used in the cannabis industry today. The Purple Lotus story started in 2010, when our founders, cannabis patients, became frustrated with the lack of Customer service and variety of options available at the dispensaries they visited and decided to open a modest operation in San Jose. In 2010, shortly after opening for business in a 600 ft2 medical office with $1000 worth of cannabis flower and their home made “Pot Brownies,” Purple Lotus gained national recognition by winning a medal at the first ever High Times Cannabis Cup in the US.<br />Over our many years of operation, we have become known for exceptional Customer service, dedication to patients and community involvement. Purple Lotus’ journey then included an office space at on Lundy Ave and a location at 903 Commercial St, very close to our current state of the art cannabis retail and cultivation facility at 752 Commercial St.<br />While Purple Lotus has served over 3,000,000 people since then, we have never forgotten the principles we were founded on. We stay humble, display excellence and exude resiliency. Our commitment to providing the highest quality cannabis for all budgets and passion for providing the most satisfying Customer experience has only strengthened through the years. We are dedicated to ensuring that every Customer who purchases cannabis from us feels wonderful about their purchase and that the experience of us providing the cannabis to them is an experience that ensures we help to make their day and world better. We are Customer obsessed, we care about and love our Customers, so they always come first.Overview:<p><br />The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p><p><br />To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</p><br />Skills:<ul><br /><li>Strong inter-personal and communication skills</li><br /><li>Strong attention to detail a must</li><br /><li>Organizational Skills</li><br /><li>Networking Savvy</li><br /><li>Understanding of what makes an event “successful”</li><br /><li>Creative flair for effective design and development of an event</li><br /><li>Dedication to Customer Service</li><br /><li>Motivation for Sales</li></ul><br />Benefits:<ul><br /><li>Health insurance</li><br /><li>Dental insurance</li><br /><li>Vision insurance</li><br /><li>Paid time off</li><br /><li>Flexible schedule</li></ul><br />Schedule:<ul><br /><li>Monday to Friday</li><br /><li>Weekends required</li><br /><li>Holidays required</li><br /><li>Day shift</li><br /><li>Night shift</li><br /><li>8 hour shift</li></ul><br />Requirements:<ul><br /><li>High School Diploma or equivalent</li><br /><li>Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</li><br /><li>Excellent customer service skills</li><br /><li>Knowledge and adherence to the policies, procedures and goals of the Lotus Way</li><br /><li>Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</li><br /><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><br /><li>Understanding of company products, services, and policies.</li><br /><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><br /><li>Ability to ask prying questions and diffuse tense situations.</li><br /><li>Strong time management and decision making skills.</li><br /><li>Adaptability and accountability.</li><br /><li>Fluency in multiple languages may be desired.</li></ul><br />Pay &amp; Compensation:<ul><br /><li>Hourly pay</li></ul><p><b><br />Additional Compensation:</b></p><ul><br /><li>Bonuses</li><br /><li>Store Discounts</li></ul><br />Customer Service Representative Job Duties:<ul><br /><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><br /><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><br /><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><br /><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><br /><li>Utilizing software, databases, scripts, and tools appropriately.</li><br /><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><br /><li>Making sales or recommendations for products or services that may better suit client needs.</li><br /><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><br /><li>Adhering to all company policies and procedures.</li><br /><li>Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</li><br /><li>Ability to handle fast paced environment while providing superior customer service.</li></ul></div></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/efdfe20bf9a497eabfde20c632f64062","title":"Call Center Representative","category":"Agriculture & Farming","hash":"efdfe20bf9a497eabfde20c632f64062","postingUrl":"https://www.indeed.com/job/call-center-representative-90c3c8e0bcc46b47"},{"function":["Customer Service"],"postedOn":"5 days ago","description":"<div><div><p>Durham Vape Shop in Durham, 3808 GUESS is looking for one customer service member to join our strong team. We are located on 4422 N Roxboro St Ste A. Our ideal candidate is a self-starter, ambitious, and reliable.</p><p>Responsibilities</p><ul>*Greet customers and make them feel at home *Answer any questions the customers may have *Assist Customers in preparing their orders *Clean work area as needed to maintain a tidy work environment *Respond to all complaints in a friendly and professional manner</ul><p></p><p><br />Qualifications</p><ul>*Friendly attitude even when dealing with disgruntled employees *Responsible and proven ability to maintain scheduling commitments *Ability to problem solve quickly concerns customers may have *Good communication skills with customers *Must have some CBD, HEMP, and VAPE knowledge *Bilingual is a plus but not necessary *Must have your own transportation *Must be 21</ul><p>We are looking forward to reading your application.</p><p>Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.</p><p>About DURHAM VAPE SHOP: Durham Vape Shop in Durham, NC is looking for an individual to join our 5 person strong team. We are located on 4422 N Roxboro Rd Ste A. Our ideal candidate is self-driven, punctual, and engaged. Learn more about us at www.durhamvapelounge.com.</p><p><br />By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply.<br /><br />Powered by Homebase. Free employee scheduling, time clock and hiring tools.</p></div></div>","company":{"name":"DURHAM VAPE SHOP"},"location":{"country":"United States","address":"Durham, NC 27704","city":"Durham","stateProvince":"NC"},"frontendLink":"/job-posting/durham-vape-shop/customer-service/67d116a1f8f2bb14c6d27593843a9c7f","title":"Customer Service","category":"Retail","hash":"67d116a1f8f2bb14c6d27593843a9c7f","postingUrl":"https://www.indeed.com/job/customer-service-88d57451771d16d1"},{"salaries":[{"salaryStart":"$29k","salaryEnd":"$50k","currency":"US","source":"Glassdoor","position":"Patient Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/mount-sinai-patient-service-representative-salary-SRCH_IL.0,11_IC1132340_KO12,42.htm"},{"salaryStart":"$22k","salaryEnd":"$34k","currency":"US","source":"ZipRecruiter","position":"Patient Care Associate","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Patient-Care-Associate-Salary-in-Yonkers,NY"},{"salaryStart":"$31k","salaryEnd":"$47k","currency":"US","source":"Monster","position":"Client Service Representative / Associate","type":"per year","url":"https://www.monster.com/salary/q-client-service-representative-associate-l-pittsfield-ma"}],"employmentType":"Part-time","function":["Medical"],"postedOn":"4 days ago","description":"<div><p>Position: NY - Patient Care Representative (Part-Time)</p><p>Location: Slingerlands</p><p>Company Description</p><p>Join the movement!</p><p>Pharma</p><p>Cann, one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?</p><p>We're grounded and growing. Based in Chicago, Pharma</p><p>Cann operates thirteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit .</p><p><b>Job Description</b></p><p>Under the supervision of the Pharmacist General Manager, the Patient Care Representative (PCR) will assist the general manager and assistant general manager in all administrative, clinical and operational functions within a fast-paced, clinically-oriented, environment. The PCR will educate patients/caregivers on medical marijuana products under the direct supervision of a pharmacist. The PCR will promote a work environment that is positive, patient service-oriented and compliant within the guidelines of the state and company.</p><p>The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about medical cannabis.</p><p>Duties and responsibilities or (Essential Functions)</p><p>Assist pharmacist manager in filling practitioner recommendations, and filing state required documentation based on Compassionate Care Act guidelines.</p><p>Electronically file documents into member file folders, set up files for new members, and audit files to ensure that information is accurately filed.</p><p>Perform the timely triage of documents and steam-line tasks appropriately to the Pharmacists.</p><p>Answer phone calls from patients, schedule appointments, and any other functions necessary for Dispensary operations.</p><p>Process recommendations for patients under the direct supervision of a Pharmacist.</p><p>Prepare and provide support in all (onsite and desk) audit activities related to Dispensary Unit.</p><p>Assist in education and ringing out of patients.</p><p>Accountable for accurately utilizing Pharma</p><p>Cann's Point of Sale system.</p><p>Assist in the check in process in the Dispensary.</p><p>Provides outstanding patient spire patient confidence and create patient loyalty.</p><p>Develop knowledge of various products and the NYS Medical Marijuana Program and Federal law regarding medical cannabis.</p><p>Execute Pharma</p><p>Cann's dispensary protocols including safety plies with all security and legal requirements.</p><p>Act as a safety officer.</p><p>Ensure the store is well maintained.</p><p>Exceptional people skills.</p><p>Back up Courier and OSS roles as required. Couriers are required to hold a current driver license and maintain a good driving record.</p><p>Other duties as assigned by the General Manager. Strong Computer based skills.</p><p><b>Qualifications</b></p><p>Compassionate and strong work ethic</p><p>A high school diploma or higher and 2+ years of work experience. Experience in a retail, high level customer service company, and/or managed care/health care organization preferred.</p><p>Proven track record in ability to cultivate long- term patient/customer relationships</p><p>Previous dispensing, retail or patient service experience preferred</p><p>Exceptional patient service skills; experience in health care related field is a plus</p><p>Desire to learn about our products in order to assist patients</p><p>Knowledge of basic computer skills, Point of Sale software and cash management is a must</p><p>Strong attention to detail and must have a team-player mentality</p><p>Ability to deal with problems and resolve in a professional manner</p><p>Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts</p><p>Must be 21 years of age and pass a background check.</p><p>Working conditions</p><p>Job may require regular weekend and evening shifts.</p><p>May be required to drive in snow, rainy or difficult conditions.</p><p>May be tasked to deal with difficult clients.</p><p>May be required to stand for long periods.</p><p>Physical requirements</p><p>Can lift at least 50 pounds</p><p>Ability to withstand long hours working on a computer</p><p>Ability to move quickly within the facility</p><p>Additional Information</p><p>All your information will be kept confidential according to EEO guidelines.</p><p>Pharma</p><p>Cann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available</p></div>","company":{"website":"pharmacann-illinois.com","companyType":"Established","name":"PharmaCannis"},"location":{"country":"United States","address":"Slingerlands, NY, USA","city":"Slingerlands","stateProvince":"NY"},"frontendLink":"/job-posting/pharmacannis/ny-patient-care-representative-part-time/bec6b593e09af9bdfe4996a28ae565f4","title":"NY - Patient Care Representative​/Part-Time","category":"Medical & Healthcare","hash":"bec6b593e09af9bdfe4996a28ae565f4","postingUrl":"https://www.learn4good.com/jobs/new-york/healthcare/651455569/e/","salary":"$29k - $50k"},{"salaries":[{"salaryStart":"$28k","salaryEnd":"$52k","currency":"US","source":"Glassdoor","position":"Customer Service Representative","type":"per year","url":"https://www.glassdoor.com/Salaries/woodbury-customer-service-representative-salary-SRCH_IL.0,8_IC1132467_KO9,40.htm"},{"salaryStart":"$34k","salaryEnd":"$56k","currency":"US","source":"Salary.com","position":"Customer Service Representative II","type":"per year","url":"https://www.salary.com/research/salary/benchmark/customer-service-representative-ii-salary/minneapolis-mn"},{"salaryStart":"$24k","salaryEnd":"$53k","currency":"US","source":"ZipRecruiter","position":"Customer Service Representative","type":"per year","url":"https://www.ziprecruiter.com/Salaries/Customer-Service-Representative-Salary-in-Minneapolis,MN"}],"employmentType":"Full-time","function":["Customer Service"],"postedOn":"12 days ago","description":"<div><p>[Customer Service / Remote]</p><p>• Anywhere in U.</p><p>S. / $15-hr</p><p>• As a Patient Support Expert you'll: Provide assistance to patients applying for medical cannabis cards in 11 different states; Help customers navigate the online application video chat with a doctor and receive their medical card; Help customers (in a timely professional and friendly fashion) to place orders using the company's delivery marketplace; Collaborate on team projects and company wide efforts to advance the industry</p><p>Hiring Fast &gt;&gt;</p></div>","company":{"companyType":"Private/Growth","name":"Nugg Club","logoUrl":"/logos/nugg-011191c43cdb740ed55eb85c88529084.png"},"location":{"country":"United States","address":"Woodbury, MN, USA","city":"Woodbury","stateProvince":"MN"},"frontendLink":"/job-posting/nugg-club/customer-service-representative/a947b6dbc7733e928014e21107c6bd32","title":"Customer Service Representative","category":"Information Technology & Services","hash":"a947b6dbc7733e928014e21107c6bd32","postingUrl":"https://us.bebee.com/job/20211006-ace8d752516009ce5add0ae93d286080","salary":"$28k - $52k"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"2 days ago","description":"<div><p>Position: Bilingual Patient Services Representative (Cannabis Division)</p><p>BILINGUAL PATIENT CARE SPECIALISTAre you looking for strong training and career growth? Do you love helping others in need? Our client is a leader in the cannabis industry. They require a Bilingual Patient Care Specialist to join their growing nonprofit team. Working for this company will kick start your career and move you into a strong career advancement growth! They offer a very strong salary and benefits package.</p><p>Normal 8:30 to 5:00 hours and a stunning office in Mississauga.</p><p><b>DUTIES:</b></p><p>Patient Liaison Service Work with Excel and Outlook daily. COMPUTER</p><p><b>SKILLS:</b></p><p>Microsoft Excel Microsoft Word Microsoft Outlook</p><p><b>REQUIREMENTS:</b></p><p>Excellent verbal language skills in both French and English administration / coordination experience Compassionate University or College Diploma., Energetic, Driven and Reliable people only need apply!</p></div>","company":{"name":"Bilingual Source"},"location":{"country":"Canada","address":"Mississauga, ON","city":"Mississauga","stateProvince":"ON"},"frontendLink":"/job-posting/bilingual-source/bilingual-patient-services-representative-cannabis-division/d4167b39065d5544775916689113b9d3","title":"Bilingual Patient Services Representative​/Cannabis Division","category":"Non-Profit","hash":"d4167b39065d5544775916689113b9d3","postingUrl":"https://www.learn4good.com/jobs/mississauga/canada/language_and_multilingual/656748601/e/"},{"function":["Customer Service"],"postedOn":"11 days ago","description":"<div><div><p>We are looking for Rockstar Customer Service Representatives!</p><p>The Customer Service Team is currently working a hybrid schedule - 3 days in office, 2 days remote. We will eventually transition to 5 days back in the office.</p><p>Shift M-F 9am - 6pm (1 hour unpaid lunch)</p><p>Above average pay!</p><p>Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.</p><p>The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:</p><ul><li>Meeting the needs of internal and external customers with efficiency, team spirit and courtesy</li><li>Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.</li><li>Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available</li><li>Demonstrating a thorough understanding and effective performance of customer service policies and procedures</li><li>Processing a high volume of customer orders and change notices in an accurate and timely manner</li><li>Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties</li><li>Answering all incoming phone calls and routes the call accordingly</li><li>All other duties as assigned</li></ul><br /><p></p><p><b>Minimum Qualifications</b></p><ul><li>High school diploma or equivalent; Bachelor's Degree a plus</li><li>3-5+ years' experience with heavy data entry in customer service maintaining dedicated clients</li><li>Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook</li><li>Experience with ERP or CRM</li><li>Experience with help desk software (ZenDesk or other similar applications)</li><li>Organized and time management skills</li><li>High attention to quality of work</li><li>High workload volume experience</li><li>Impeccable follow up skills</li><li>Excellent verbal and written communication skills</li></ul></div></div>","company":{"companyType":"Private/Established","name":"Green Roads","logoUrl":"/logos/green-roads-eadfd3ae1f2bf87e65e0892706bd122b.jpeg"},"location":{"country":"United States","address":"Deerfield Beach, FL","city":"Deerfield Beach","stateProvince":"FL"},"frontendLink":"/job-posting/green-roads/customer-service-representative-cannabis-industry/c62a00396f63e67a2cc1e605564e58ed","title":"Customer Service Representative - Cannabis Industry","category":"Medical & Healthcare","hash":"c62a00396f63e67a2cc1e605564e58ed","postingUrl":"https://www.indeed.com/job/customer-service-representative-cannabis-industry-f0c085ad2574d879"},{"function":["Medical"],"postedOn":"14 hours ago","description":"<div><div><p><b><i>Who we are</i></b></p><p>Here at Vireo Health, Inc. ( Vireo ) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences. Vireo is proud to have one of the most diverse workforces in cannabis, promoting diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales &amp; Marketing, we are hiring people who share our vision and passion for improving people s lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about you!</p><p><b><i></i></b><b><i>What you will do</i></b></p><p>We are seeking an energetic and flexible<b><i> Budtender Patient Care Coordinator Part Time</i></b> to join our growing dynamic team. A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This position reports to the Director of Patient Services.</p><p><b><i>Highlighted Responsibilities</i></b></p><ul><li>Participates in our startup team as we develop policies, medications, and systems</li><li>Completes dispensary operational requirements by maintaining an organized workflow</li><li>Maintains vigilance for patient medication safety</li><li>Assists patients and families through the dispensary process</li><li>Provides information by answering questions and requests of health care professionals and patients</li><li>Complies with state law and regulations</li><li>Participates in record-keeping and reporting necessary for State compliance</li><li>Adheres to infection-control standards such as hand washing</li><li>Maintains safe and clean working environment by complying with procedures, rules, and regulations</li><li>Contributes to team effort by accomplishing related results as needed</li><li>Protects patient safety regarding cannabis medication use</li><li>Help patients determine the best treatment course under the supervision of a registered pharmacist</li><li>Provides exceptional customer service to medical cannabis patients</li><li>Maintains cash register and accountability for assigned drawer</li><li>Completes opening/closing procedures</li><li>Utilizes computer systems appropriately for daily operations</li><li>Receives incoming orders, shipments, and deliveries</li><li>Schedules appointments, assists with refilling orders and creating new patient orders/sales</li><li>Utilizes different software applications to set up patient appointments, refills, and home deliveries</li><li>Responds to all patient inquiries via phone, email or other methods of communication as assigned.</li><li>Performs dispensary maintenance/cleaning duties as assigned.</li><li>Attends staff meetings, continuing education, training, etc. as directed</li></ul><p><b><i>Qualifications</i></b></p><ul><li>Preferred experience in both clinical and retail settings</li><li>Demonstrated experience and impeccable interpersonal skills involved in the service industry and able to apply these to a patient population with debilitating illness</li><li>Experience in record keeping preferred</li><li>Experience as a receptionist or office manager is preferred.</li><li>Must be at least 21 years of age.</li><li>Maintains and safeguards entrusted confidential information</li><li>Must complete this required course prior to beginning</li><li>Ability to communicate effectively with patients, families, and co-workers</li><li>Ability to meet assigned deadlines</li><li>Ability to establish and maintain effective working relationships</li><li>Ability to function independently</li><li>Punctuality and responsible time management skills</li><li>Ability to understand, support, and implement organizational policies/procedures, along with government regulations</li><li>Perform other duties as assigned by Management</li><li>Maintains professional relationships with patients and co-workers</li><li>Ability to perform job duties effectively when under stress</li><li>Ability to multi-task when needed</li><li>Ability to accept constructive feedback and grow with position/company</li><li>Analyzing information and implementing quality control</li><li>Applies good judgment</li><li>Attention to Detail</li><li>Must be willing to work weekends</li></ul><p><b><i>EEO Statement</i></b></p><p><i>Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </i><b><i>www.vireohealth.com</i></b></p></div></div>","company":{"companyType":"Private/Established","name":"Vireo Health Inc.","logoUrl":"/logos/vireo-health-125544955cfe8cdd68bc5cddd679f996.png"},"location":{"country":"United States","address":"Johnson City, NY 13790","city":"Johnson City","stateProvince":"NY"},"frontendLink":"/job-posting/vireo-health-inc/patient-care-coordinator-part-time/d99fc4cf36263a9d3ede3716c9e860cd","title":"Patient Care Coordinator Part-Time","category":"Medical & Healthcare","hash":"d99fc4cf36263a9d3ede3716c9e860cd","postingUrl":"https://www.indeed.com/job/patient-care-coordinator-part-time-2c70485031f2281d"},{"employmentType":"Part-time","function":["Medical"],"postedOn":"2 days ago","description":"<div><p><b>The Role</b><br />RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!<br /><b>Responsibilities</b></p><ul><li>Assist patients in a customer-facing, intimate retail environment</li><li>Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs</li><li>Ensure sales floor is properly stocked and presence of the store is well maintained</li><li>Own responsibility for remaining up-to-date with product knowledge</li><li>Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</li><li>Complete duties assigned during scheduled shift including:</li><li>Correct cash handling and discount application</li><li>Verification of proper paperwork, documentation and ID for patients</li><li>Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</li><li>Maintenance of hard copy files (when required)</li><li>Assist in verifying order deliveries for accuracy</li><li>Security measures and safety compliance</li><li>Maintain visitor log</li></ul><ul><li>Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</li><li>Promote a work environment that is positive, communicative, patient-oriented, and compliant</li></ul><p><b>Qualifications</b></p><ul><li>1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</li><li>High school diploma, or equivalent</li><li>Consistent demonstration of excellent customer service skills</li><li>Previous experience with POS systems</li><li>Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!</li><li>Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</li><li>Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</li><li>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</li></ul><p><b>Additional Requirements</b></p><ul><li>Must be 21 years or older</li><li>Must pass any and all required background checks.</li><li>Possess valid driver's license or state ID.</li><li>Must be and remain compliant with all legal or company regulations for working in the industry.</li></ul><p><b>Working Conditions</b></p><ul><li>While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</li><li>PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</li><li>Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.</li></ul><p>Job Type: Part-time</p><p>Schedule:</p><ul><li>Day shift</li><li>Evening shift</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Preferred)</li><li>Medical terminology: 1 year (Preferred)</li><li>Computer skills: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Hallandale Beach, FL 33009","city":"Hallandale Beach","stateProvince":"FL"},"frontendLink":"/job-posting/green-thumb/patient-care-specialist/b601df11ba5da819b93138506926c23c","title":"Patient Care Specialist","category":"Professional, Scientific, and Technical Services","hash":"b601df11ba5da819b93138506926c23c","postingUrl":"https://www.indeed.com/job/patient-care-specialist-d861f2ea7975e3d0"},{"function":["Medical"],"postedOn":"14 hours ago","description":"<div><div><p><b><i>Who we are</i></b></p><p>Here at Vireo Health, Inc. ( Vireo ) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences. Vireo is proud to have one of the most diverse workforces in cannabis, promoting diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales &amp; Marketing, we are hiring people who share our vision and passion for improving people s lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about you!</p><p><b><i></i></b></p><p><b><i>What you will do</i></b></p><p>We are seeking an energetic and flexible <b><i>Full Time Budtender Patient Care Coordinator</i></b> to join our growing dynamic team. A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This position reports to the Director of Patient Services.</p><p></p><p><b><i>Highlighted Responsibilities</i></b></p><ul><li>Participates in our startup team to help educate and safely deliver medication to medical cannabis patients.</li></ul><ul><li>Assists patients and caregivers through the dispensary process/experience</li></ul><ul><li>Helps to trains other team members in the use of cannabis-based medicines</li></ul><ul><li>Completes CPC operational requirements by maintaining an organized work flow; verifying preparation and labeling of medications, verifying order entries and charges</li></ul><ul><li>Must comply with all state laws and regulations</li></ul><ul><li>Participates in recordkeeping and reporting necessary for State Compliance</li></ul><ul><li>Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing</li></ul><ul><li>Works on company initiatives to achieve set goals and performance indicators</li></ul><ul><li>Educates patients on the proper use and storage of medical cannabis medications</li></ul><ul><li>Assists patients in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a provider s recommendation</li></ul><ul><li>Provides exceptional customer service to patients, potential patients, caregivers, and providers</li></ul><ul><li>Maintains cash register and accountability for assigned drawer</li></ul><ul><li>Completes opening/closing procedures as assigned</li></ul><ul><li>Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries</li></ul><ul><li>Assists with the incoming orders, shipments, and deliveries of supplies</li></ul><ul><li>Attends staff meetings, continuing education, as directed</li></ul><ul><li>Maintains and safeguards entrusted confidential information</li></ul><ul><li>Works with eCommerce platform to review and approve online orders and patient accounts</li></ul><ul><li>Assists patients in utilizing the eCommerce platform in order to obtain medical cannabis medications</li></ul><ul><li>Performs other duties as assigned.</li></ul><p></p><p><b><i>Qualifications</i></b></p><ul><li>A high school diploma and 1-3 years experience in a retail environment</li></ul><ul><li>Proficiency with MS Office required</li></ul><ul><li>Experience working in a healthcare setting is preferred</li></ul><ul><li>Excellent communication skills, verbal and written</li></ul><ul><li>Ability to work in a team environment, as well as independently</li></ul><ul><li>Ability to handle multiple tasks simultaneously</li></ul><ul><li>Ability to work in a fast-paced environment</li></ul><ul><li>Adaptable to change in the work environment</li></ul><ul><li>At least 21 years of age as required by law</li></ul><ul><li>Ability to pass background check and drug test as required by law (positive marijuana test is acceptable if applicant is a Maryland certified medical cannabis patient)</li></ul><p></p><p><b><i>EEO Statement</i></b></p><p><i>Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </i><b><i>www.vireohealth.com</i></b></p></div><p></p></div>","company":{"companyType":"Private/Established","name":"Vireo Health Inc.","logoUrl":"/logos/vireo-health-125544955cfe8cdd68bc5cddd679f996.png"},"location":{"country":"United States","address":"Frederick, MD","city":"Frederick","stateProvince":"MD"},"frontendLink":"/job-posting/vireo-health-inc/budtender-patient-care-coordinator-full-time/c70328c247413a5664fc6d3e2136a3ae","title":"Budtender Patient Care Coordinator Full Time","category":"Medical & Healthcare","hash":"c70328c247413a5664fc6d3e2136a3ae","postingUrl":"https://www.indeed.com/job/budtender-patient-care-coordinator-full-time-2fb5c4d3d71ffbf8"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"5 days ago","description":"<div><p><b>ABOUT US</b><br />Harborside is a global leader in the cannabis movement and represents the cutting-edge of innovation in our industry. Our employees are valuable to us - we offer a highly competitive benefits package which includes medical, dental, vision, FSAs, commuter benefits, EAP and 401k. We’re currently seeking a compassionate and friendly customer service professional to join our team in SAN JOSE , CA.</p><p>CALL CENTER ASSOCIATE<br />With compassion, warmth and gentleness, our Call Center Associates assist our patients on inbound/outbound calls or through web orders. Assessing the needs of each customer, our team members provide appropriate product knowledge and exceptional service. Must accurately record all transactions for Delivery and Pick-up Sales.</p><p><b>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)</b></p><ul><li>Perform opening and closing duties.</li></ul><ul><li>Verify and register customer recommendations</li></ul><ul><li>Provide exceptional service and product knowledge</li></ul><ul><li>Place patient orders in computer system</li></ul><ul><li>Record transactions accurately</li></ul><ul><li>Address and resolve patient complaints using conflict resolution; escalate service issues in an expedient manner</li></ul><ul><li>Build patient loyalty through customer-centric, focused and positive interactions</li></ul><ul><li>Adhere to all legal standards of discussing medicine over the phone</li></ul><ul><li>Answer phones and respond to patient requests</li></ul><ul><li>Follow-up on customer inquiries not immediately resolved</li></ul><ul><li>Conduct customer satisfaction surveys for previous orders</li></ul><ul><li>Place follow up calls for newly registered customers who have not yet ordered</li></ul><ul><li>Follow up with customers to collect outstanding payments when necessary</li></ul><ul><li>Upload customer documents to Treez/ Baker/POS system</li></ul><ul><li>Track and record banned customers, referrals, etc.</li></ul><ul><li>Modify customer orders upon request and coordinate with inventory to ensure accuracy</li></ul><p>OTHER FUNCTIONS AND RESPONSIBILITIES:</p><ul><li>Recognize, document and alert the supervisor of trends in customer calls.</li></ul><ul><li>Maintain a positive, caring attitude, and treat customers/co-workers with respect and sensitivity.</li></ul><ul><li>Listen and respond to customer and coworker needs/requests appropriately and timely.</li></ul><ul><li>Maintain neatness, cleanliness and organization of the department and your workspace.</li></ul><ul><li>Maintain strict confidentiality with customer information.</li></ul><ul><li>Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors</li></ul><ul><li>Other duties and tasks as assigned by Supervisor</li></ul><ul><li>Understand, embrace and embody the mission of Harborside.</li></ul><p>PERFORMANCE REQUIREMENTS (Knowledge, Skills and Abilities):</p><ul><li>Outstanding customer service skills.</li></ul><ul><li>Knowledge of medical cannabis strains and applications, effects and routes of delivery.</li></ul><ul><li>Knowledgeable in MS Office (Word/Excel).</li></ul><ul><li>Excellent communication skills.</li></ul><ul><li>Excellent phone presence.</li></ul><ul><li>Basic computer operating skills and ability to learn software applications.</li></ul><ul><li>Basic math skills.</li></ul><p><b>GENERAL PERFORMANCE REQUIREMENTS: </b></p><ul><li>Provide excellent service.</li></ul><ul><li>Present a professional image in appearance, actions and words.</li></ul><ul><li>Demonstrate ownership, accountability, initiative and quality of work.</li></ul><ul><li>Build positive team relationships throughout your department and Harborside.</li></ul><ul><li>Work scheduled shifts.</li></ul><ul><li>Record all time worked accurately, promptly, and honestly.</li></ul><ul><li>Follow all safety policies.</li></ul><ul><li>Be a role model for the Harborside Experience.</li></ul><ul><li>Understand and practice Harborside values.</li></ul><ul><li>Demonstrate ethical behavior.</li></ul><p>WORK CONTEXT<br />PHYSICAL DEMANDS:</p><ul><li>Requires prolonged standing and some bending, stooping and stretching</li></ul><ul><li>Ability to operate a computer, POS system and other office equipment</li></ul><ul><li>Moving up to 20 pounds on occasion.</li></ul><p><b>WORKING CONDITIONS: </b></p><ul><li>Work will generally be performed inside a fast-paced medical cannabis dispensary.</li></ul><ul><li>Involves frequent phone and web contact with patients and staff.</li></ul><ul><li>Will require working varied hours/days, including nights, weekends, holidays, and/or events, on occasion.</li></ul><ul><li>May require working under an alternative workweek schedule agreement.</li></ul><p><b>EDUCATION/EXPERIENCE: </b></p><ul><li>Prior experience in administrative customer relations/customer service (1 year minimum).</li></ul><ul><li>HS diploma, GED or equivalent.</li></ul><ul><li>Experience working in the medical cannabis/health industry highly desirable.</li></ul><ul><li>Must be 21+ years old and pass a criminal background check per city regulations</li></ul><p><b>EEO STATEMENT</b><br />Harborside is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. EOE.</p><p>Location: 1365 N 10th St</p><p>USA</p><p>San Jose</p><p>CA</p><p>95112, San Jose, CA 95112</p><p>Job Type: Full-time</p><p>Work Location: Multiple Locations</p></div>","company":{"companyType":"Public/Established","name":"Harborside","logoUrl":"/logos/harborside-810c2a102b13d65f8d3f7765da5a966a.jpeg"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/harborside/call-center-associate/1ade3ab70c257a603f24cc555296792c","title":"Call Center Associate","category":"Retail","hash":"1ade3ab70c257a603f24cc555296792c","postingUrl":"https://www.indeed.com/job/call-center-associate-1eb1a8ce1c448088"},{"employmentType":"Full-time","function":["Customer Service"],"postedOn":"2 days ago","description":"<div><p>Overview:</p><p>The cashier is responsible for overseeing the daily operations of the gas station in a professional manner. Constant maintenance of the station, which includes customer service, cash register, stocking, and maintaining station organization.</p><p>Duties:</p><ul><li>Responsible for delivering superior customer service in a variety of departments</li></ul><ul><li>Resolves customer issues in a prompt and courteous manner.</li></ul><ul><li>Manage cash register</li></ul><ul><li>Assist to properly stock merchandise and fill shelves</li></ul><ul><li>Suggestive selling and handles special requests</li></ul><ul><li>Assist with tobacco and lottery sales</li></ul><p>Qualifications:</p><ul><li>1 year of cashier experience required</li></ul><ul><li>1 year of customer services experience or related</li></ul><ul><li>High School Diploma or equivalent.</li></ul><ul><li>Able to commute to and from work</li></ul><ul><li>Basic math and reading skills</li></ul><ul><li>Basic (PC) Computer Knowledge</li></ul><ul><li>Lift up to (20) pounds; Bend, sit and twist for long periods of time</li></ul><p><b>Pay: $12 per hour</b></p><p>Job Type: Full-time</p><p>Pay: Up to $12.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Cashiering: 1 year (Preferred)</li></ul><p>Work Location: One location</p></div>","company":{"name":"Cannabis Employment Professionals"},"location":{"country":"United States","address":"Allentown, PA 18104","city":"Allentown","stateProvince":"PA"},"frontendLink":"/job-posting/cannabis-employment-professionals/gas-station-attendant-cashier/1af3e0a75f60b6cc775c2372b7b31f37","title":"Gas Station Attendant/Cashier","category":"Retail","hash":"1af3e0a75f60b6cc775c2372b7b31f37","postingUrl":"https://www.indeed.com/job/gas-station-attendantcashier-52e481d94a5ec29d"},{"employmentType":"Full-time","function":["Medical"],"postedOn":"6 days ago","description":"<div><p>Company DescriptionJoin the movement!PharmaCann, one of the nation s leading cannabis companies, is changing the way people view cannabis.</p><p>Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter.</p><p>With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment.</p><p>Are you ready to join the movement?We re grounded and growing.</p><p>Based in Chicago, PharmaCann operates thirteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast.</p><p>For more information about our company, please visit .Job DescriptionUnder the supervision of the Pharmacist General Manager, the Patient Care Representative (PCR) will assist the general manager and assistant general manager in all administrative, clinical and operational functions within a fast-paced, clinically-oriented, environment.</p><p>The PCR will educate patients/caregivers on medical marijuana products under the direct supervision of a pharmacist.</p><p>The PCR will promote a work environment that is positive, patient service-oriented and compliant within the guidelines of the state and company.</p><p>The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about medical cannabis.Duties And Responsibilities Or (Essential Functions)Assist pharmacist manager in filling practitioner recommendations, and filing state required documentation based on Compassionate Care Act guidelines.Electronically file documents into member file folders, set up files for new members, and audit files to ensure that information is accurately filed.Perform the timely triage of documents and steam-line tasks appropriately to the Pharmacists.Answer phone calls from patients, schedule appointments, and any other functions necessary for Dispensary operations.Process recommendations for patients under the direct supervision of a Pharmacist.Prepare and provide support in all (onsite and desk) audit activities related to Dispensary Unit.Assist in education and ringing out of patients.Accountable for accurately utilizing PharmaCann s Point of Sale system.Assist in the check in process in the Dispensary.Provides outstanding patient spire patient confidence and create patient loyalty.Develop knowledge of various products and the NYS Medical Marijuana Program and Federal law regarding medical cannabis.Execute PharmaCann s dispensary protocols including safety plies with all security and legal requirements.Act as a safety officer.Ensure the store is well maintained.Exceptional people skills.Back up Courier and OSS roles as required.</p><p>Couriers are required to hold a current driver license and maintain a good driving record.Other duties as assigned by the General Manager.</p><p>Strong Computer based skills.QualificationsCompassionate and strong work ethicA high school diploma or higher and 2+ years of work experience.</p><p>Experience in a retail, high level customer service company, and/or managed care/health care organization preferred.Proven track record in ability to cultivate long- term patient/customer relationshipsPrevious dispensing, retail or patient service experience preferredExceptional patient service skills; experience in health care related field is a plusDesire to learn about our products in order to assist patientsKnowledge of basic computer skills, Point of Sale software and cash management is a mustStrong attention to detail and must have a team-player mentalityAbility to deal with problems and resolve in a professional mannerMust be able to accommodate scheduling expectations including weekend, evening, and holiday shiftsSuccessfully pass pre-employment (post offer) background checkWorking conditionsJob may require regular weekend and evening shifts.May be required to drive in snow, rainy or difficult conditions.May be tasked to deal with difficult clients.May be required to stand for long periods.Physical RequirementsCan lift at least 50 poundsAbility to withstand long hours working on a computerAbility to move quickly within the facilityAdditional InformationAll your information will be kept confidential according to EEO guidelines.PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.</p><p>We value diversity, military service, and law enforcement experience.</p><p>Compensation is competitive and will be commensurate with experience.</p><p>Benefits are available.</p><p>Associated topics: care, certified, certified home health aide, certified medication aide, certified residential medication aide, dialysis, gmc, home health aide, lds, pcs</p></div>","company":{"website":"pharmacann-illinois.com","companyType":"Private/Established","name":"Pharmacann LLC","logoUrl":"/logos/pharmacann-029ac0f0fa59d2a1d470201708a5f852.png"},"location":{"country":"United States","address":"Rochester, NY, USA","city":"Rochester","stateProvince":"NY"},"frontendLink":"/job-posting/pharmacann-llc/ny-patient-care-representative-pt-and-ft-opportunities/608f6a3986f29ae13f5f703d016aff7d","title":"NY - Patient Care Representative (PT and FT Opportunities)","category":"Retail","hash":"608f6a3986f29ae13f5f703d016aff7d","postingUrl":"https://tarta.ai/j/clqqdHwBPV406l6XzHZP-ny-patient-care-representative-pt-and-ft-opportunities-in-rochester-ny-at-pharmacann-llc"},{"function":["Medical"],"postedOn":"2 days ago","description":"<div><div><p><b>THIS IS A PART-TIME POSITION</b></p><p>Our Team is seeking ambitious positive individuals who are like-minded in their commitment to cannabis, understand its history and therapeutic qualities and are passionate about providing exceptional service to patients seeking safe and reliable access.</p><p>At Bloc we aspire to build a Team that is excited about our customers, our company, and our products.</p><p>Bloc Team Members:</p><ul><li>Are committed to being part of a Team that collaborates and communicates well,</li><li>Value honesty, integrity, and direct communication,</li><li>Proudly take accountability for and learn from their mistakes,</li><li>Are committed to learning something new every day; and,</li><li>Bring fun and a sense of humor to our dynamic and rapidly changing industry!<br /></li></ul><p></p><p>Patient Care Advocates are responsible for delivering an exceptional customer experience. This role ensures that customer needs are heard and met; and, that all sales are compliant with state regulations. This position is also responsible for ensuring transactions are accurately recorded in point-of-sale and inventory tracking systems. Most importantly, this role embodies the company’s service, culture, and brand image to our customers.<br /></p><p></p><p><b>Essential Functions and Responsibilities</b></p><p>As a Bloc PCA you'll ensure the consistent delivery of an exceptional customer experience for our patients and assist customers in product selection based on defined treatment plans and product availability. You'll fulfill customer requests and look for opportunities to introduce new and alternative products. You'll ensure patients are accurately tracked in the patient system, educate customers on product attributes and usage; and, perform sales transactions in compliance with all regulations governing the sale of cannabis products in the State of Missouri. You'll also answer phones, respond to voicemail, and take orders. Another key responsibility of this role is to maintain knowledge of new and existing products via vendor training, documentation, and cross-training with management, pharmacists, and senior patient care advocates.</p></div><p></p><br /><div><p><b>What you bring to the role:</b></p><p>Your experience includes two or more years of experience working in a fast paced and high-volume retail or pharmacy environment with cash handling responsibility. You're also passionate about delivering exceptional customer experience.</p><p>You must be at least 21 and possess a valid driver’s license or state ID and be able to pass all required background checks, certifications, and affiliation requirements.</p></div></div>","company":{"companyType":"Private/Growth","name":"Justice Grown","logoUrl":"/logos/justice-grown-88c2e44804df7b656d405a9c9d05d187.png"},"location":{"country":"United States","address":"South Jordan, UT 84095","city":"South Jordan","stateProvince":"UT"},"frontendLink":"/job-posting/justice-grown/patient-care-advocate-part-time/70f246e918dfd9be2be8bcf0e5252cae","title":"Patient Care Advocate - PART-TIME","category":"Medical & Healthcare","hash":"70f246e918dfd9be2be8bcf0e5252cae","postingUrl":"https://www.indeed.com/job/patient-care-advocate-part-time-fcebca54181a2ed0"},{"salaries":[{"salaryStart":"$29k","salaryEnd":"$53k","currency":"US","source":"Salary.com","position":"Patient Care Specialist","type":"per year","url":"https://www.salary.com/research/salary/listing/patient-care-specialist-salary/bloomfield-nj"},{"salaryStart":"$22k","salaryEnd":"$36k","currency":"US","source":"ZipRecruiter","position":"Patient Care Specialist","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Patient-Care-Specialist-Make-a-Year--in-New-Jersey"},{"salaryStart":"$25k","salaryEnd":"$100k","currency":"US","source":"Glassdoor","position":"Patient Care Specialist","type":"per year","url":"https://www.glassdoor.com/Salaries/new-york-city-patient-care-specialist-salary-SRCH_IL.0,13_IM615_KO14,37.htm"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"3 days ago","description":"<div><p>The Role</p><p>RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI’s secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors. If you have a smile that can light up a room, as well as a bowl, we’re looking for you!</p><p><b>Responsibilities</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p><b>• Complete duties assigned during scheduled shift including:</b></p><p>• Correct cash handling and discount application</p><p>• Verification of proper paperwork, documentation and ID for patients</p><p>• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</p><p>• Maintenance of hard copy files (when required)</p><p>• Assist in verifying order deliveries for accuracy</p><p>• Security measures and safety compliance</p><p>• Maintain visitor log</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p><b>Qualifications</b></p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• High school diploma, or equivalent</p><p>• Consistent demonstration of excellent customer service skills</p><p>• Previous experience with POS systems</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>Additional Requirements</p><p>• Must be 21 years or older</p><p>• Must pass any and all required background checks.</p><p>• Possess valid driver’s license or state ID.</p><p>• Must be and remain compliant with all legal or company regulations for working in the industry.</p><p>Working Conditions</p><p>• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</p><p>• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</p><p>• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries (GTI)","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Bloomfield, NJ, USA","city":"Bloomfield","stateProvince":"NJ"},"frontendLink":"/job-posting/green-thumb-industries-gti/patient-care-specialist/bfb37e37188282c94483ef0ca92aeaf3","title":"Patient Care Specialist","category":"Manufacturing","hash":"bfb37e37188282c94483ef0ca92aeaf3","postingUrl":"https://www.linkedin.com/jobs/view/patient-care-specialist-at-green-thumb-industries-gti-2732139560","salary":"$29k - $53k"},{"salaries":[{"salaryStart":"$26k","salaryEnd":"$110k","currency":"US","source":"ZipRecruiter","position":"Healthcare Advisor","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Healthcare-Advisor-Make-a-Week--in-Massachusetts"},{"salaryStart":"$62k","salaryEnd":"$67k","currency":"US","source":"Glassdoor","position":"Human Resources Advisor","type":"per year","url":"https://www.glassdoor.com/Salary/Steward-Health-Care-System-Human-Resources-Advisor-Boston-Salaries-EJI_IE401891.0,26_KO27,50_IL.51,57_IM109.htm"},{"salaryStart":"$58k","salaryEnd":"$140k","currency":"US","source":"Salary.com","position":"Public Health Advisor","type":"per year","url":"https://www.salary.com/research/salary/recruiting/public-health-advisor-salary/new-york-ny"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"3 days ago","description":"<div><p>A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine. Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.</p><p><b>The main responsibilities of a Medical Dispensary Associate include:</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p>• Coordinate return and exchanges in accordance with company policy</p><p>• Print return/exchange forms for all stations and delivery</p><p>• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p>Required Skills</p><p>• Consistent demonstration of excellent customer service skills</p><p>• High school diploma, or equivalent</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>Desired Skills</p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• Previous experience with POS systems</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>About Careers in Cannabis</p><p>Welcome to the Careers in Cannabis network.</p><p>By creating your Careers in Cannabis X Profile™, you take the first step towards finding your next job opportunity – and career step – in the fast-growing cannabis industry.</p><p>Built from the ground up for the industry, the Careers in Cannabis platform is designed to make the process of finding your next gig intuitive. Through our matching technology, you can easily assess your personal fit for various skills and roles across the cannabis industry.</p><p>Your profile provides immediate access to good local job openings, and you will be notified of new job openings immediately as companies post to CareersinCannabis.com.</p><p>You’re harvesting the power of X Profile™ to find your fit and your future gig.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>Careers in Cannabis is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law</p></div>","company":{"companyType":"Private/Growth","name":"FlowerHire","logoUrl":"/logos/flowerhire-de3bfde5362e9dec37f0eb36f4c1951a.jpeg"},"location":{"country":"United States","address":"Holyoke, MA, USA","city":"Holyoke","stateProvince":"MA"},"frontendLink":"/job-posting/flowerhire/patient-care-advisor/b6018f5ee46c550b6f0d4b15ae525096","title":"Patient Care Advisor","category":"Professional, Scientific, and Technical Services","hash":"b6018f5ee46c550b6f0d4b15ae525096","postingUrl":"https://cannabisjobs.net/job/48112/patient-care-advisor/","salary":"$26k - $110k"},{"employmentType":"Full-time","function":["Retail","Customer Service"],"postedOn":"4 days ago","description":"<div><p>Location: Reno Junction</p><p>MUST HAVE ACTIVE DISPENSARY AGENT CARD The Intake Position is the initial first point of contact for our Dispensaries. So, you set the tone It is imperative that all patients and customers are greeted, both in-person and over-the-phone, with a positive and warm welcome.</p><p>Must have strong customer service skills, a great outgoing attitude, along with a stellar work ethic. The Intake team member is also responsible for the cleanliness of the front desk and lobby area. Budtenders are responsible for customer experience, which includes helping customers, processing the transaction, cash handling, and stellar customer service. You must possess the ability to listen well and communicate effectively with various audiences.</p><p>As a critical part of the business operation, the Budtender will have the most interaction with the store’s patrons.</p><p>Must be outgoing, passionate, and very knowledgeable on the products and cannabis. Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. RESPONSIBILITIES Provide the highest level of customer service while interacting with patients and customers on-site and over the phone by having an optimistic attitude and welcoming personality Process-in patients and customers by validating identification and enter information securely entered in our POS system Operate front desk responsibilities such as answering phones, emails, checking-in patients, and updating patient files Provide all new patients/customers with a brief explanation of services Become well-educated with all cannabis products offered and/ or be willing to learn</p><p>Must be educated on all marijuana and products offered Manage all visitor access of vendors, contractors, etc., partnered with the Store Manager or Assistant Manager Act as liaison to all departments on security needs Motivated to learn and execute new tasks during downtime All other duties as assigned SKILLS/ABILITIES REQUIRED Organization Top-notch customer service skills Close attention to detail Time management skills Excellent telephone skills Excellent communication Teamwork Powered by JazzHR</p></div>","company":{"website":"ayrwellness.com","companyType":"Public/Established","name":"AYR Wellness","logoUrl":"/logos/ayr-wellness-ba3da88b0c41e805422edfc8a9315df2.jpeg"},"location":{"country":"United States","address":"Reno Junction, CA, USA","city":"Reno Junction","stateProvince":"CA"},"frontendLink":"/job-posting/ayr-wellness/mynt-dispensary-budtender-front-desk/cec2ef73041ad751ad1ff1070f0b5896","title":"Mynt Dispensary- Budtender​/Front desk","category":"Agriculture & Farming","hash":"cec2ef73041ad751ad1ff1070f0b5896","postingUrl":"https://www.learn4good.com/jobs/california/customer_service/652750813/e/"},{"employmentType":"Full-time, Part-time","function":["Customer Service"],"postedOn":"14 days ago","description":"<div><p>Job description:</p><p>This is frontline customer service position responsible for interacting and assisting patients and customers with their cannabis needs.</p><p>The Bud tender must:</p><p>· Insure that the sales floor area is clean, organized and properly stocked.</p><p>· Must be friendly, compassionate and accommodating to the patients and customers at all times.</p><p>· Must work within a team environment</p><p>· Must work with management staff to insure the goals and expectations of Jayne are met.</p><p>· Must be knowledgeable of the inventory and responsible for keeping themselves up to date on new products.</p><p>· Insure compliance with all federal, state and local laws.</p><p>· Operate and become fully trained in the operation of POS system.</p><p>· Abide by and fully understand the security protocols of Jayne.</p><p>· Must be properly dressed and promote a positive image of the Jayne brand at all times.</p><p>· Must be on time and ready for scheduled shifts</p><p>· Must be honest and trustworthy</p><p>This is not all inclusive and management reserves the right to adjust and add to this job description at all times.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $14.25 - $15.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>On call</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />All customers and staff are required to wear masks and surfaces are sanitized regularly. Counters are guarded by plexiglass to protect against close customer contact.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul><p>Work Location: One location</p></div>","company":{"name":"Jayne"},"location":{"country":"United States","address":"Portland, OR 97212","city":"Portland","stateProvince":"OR"},"frontendLink":"/job-posting/jayne/customer-service-representative-budtender/8b2c5f8c95bb7e231287f33a1f94f2ca","title":"Customer Service Representative (Budtender)","category":"Retail","hash":"8b2c5f8c95bb7e231287f33a1f94f2ca","postingUrl":"https://www.indeed.com/job/customer-service-representative-budtender-2174890bb206ee9b"},{"salaries":[{"salaryStart":"$21k","salaryEnd":"$38k","currency":"US","source":"ZipRecruiter","position":"Patient Care Technician","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Patient-Care-Technician-Make-a-Year--in-Maryland"},{"salaryStart":"$15","salaryEnd":"$22","currency":"US","source":"Glassdoor","position":"Patient Care Technician","type":"per hour","url":"https://www.glassdoor.ca/Hourly-Pay/Chesapeake-Medical-Staffing-Patient-Care-Technician-Baltimore-Hourly-Pay-EJI_IE242181.0,27_KO28,51_IL.52,61_IM63.htm"},{"salaryStart":"$13","salaryEnd":"$19","currency":"US","source":"PayScale","position":"Patient Care Technician","type":"per hour","url":"https://www.payscale.com/research/US/Job=Patient_Care_Technician/Hourly_Rate/6bf71a83/University-of-Maryland-Medical-Center-Baltimore-MD"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"4 days ago","description":"<div><p>Quick Apply Full-time 13 hours ago Full Job Description Looking for motivated individuals in a fast paced medical cannabis industry to assist medical patients with completing orders over the phone. Candidates will be responsible for: Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company's new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services Job Type: Full-time Pay: $14.00 - $16.00 per hour Benefits: Employee discount Health insurance Paid training Schedule: 8 hour shift Monday to Friday Supplemental Pay: Commission pay Ability to commute/relocate: Nottingham, MD 21236: Reliably commute or planning to relocate before starting work (Preferred) Education: High school or equivalent (Preferred) Experience: Call center: 1 year (Preferred) Work Location: One location Work Remotely: No Work Location: One location Quick Apply</p></div>","company":{"website":"naturescarecompany.com","name":"Natures Care & Wellness"},"location":{"country":"United States","address":"Nottingham, MD, USA","city":"Nottingham","stateProvince":"MD"},"frontendLink":"/job-posting/natures-care-and-wellness/patient-center-technician/173fbb54f3d077165bf79c20d9a1a605","title":"Patient Center Technician","category":"Medical & Healthcare","hash":"173fbb54f3d077165bf79c20d9a1a605","postingUrl":"https://nottingham-md.geebo.com/jobs-online/view/id/954861796-patient-center-technician-/","salary":"$21k - $38k"},{"salaries":[{"salaryStart":"$26k","salaryEnd":"$110k","currency":"US","source":"ZipRecruiter","position":"Healthcare Advisor","type":"per year","url":"https://www.ziprecruiter.com/Salaries/How-Much-Does-a-Healthcare-Advisor-Make-a-Week--in-Massachusetts"},{"salaryStart":"$62k","salaryEnd":"$67k","currency":"US","source":"Glassdoor","position":"Human Resources Advisor","type":"per year","url":"https://www.glassdoor.com/Salary/Steward-Health-Care-System-Human-Resources-Advisor-Boston-Salaries-EJI_IE401891.0,26_KO27,50_IL.51,57_IM109.htm"},{"salaryStart":"$41k","salaryEnd":"$190k","currency":"US","source":"Comeet","position":"Personal Financial Advisors","type":"per year","url":"https://www.comeet.com/resources/jobs/personal-financial-advisors/ma/us"}],"employmentType":"Full-time","function":["Medical"],"postedOn":"3 days ago","description":"<div><p>A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine. Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.</p><p><b>The main responsibilities of a Medical Dispensary Associate include:</b></p><p>• Assist patients in a customer-facing, intimate retail environment</p><p>• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs</p><p>• Ensure sales floor is properly stocked and presence of the store is well maintained</p><p>• Own responsibility for remaining up-to-date with product knowledge</p><p>• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction</p><p>• Coordinate return and exchanges in accordance with company policy</p><p>• Print return/exchange forms for all stations and delivery</p><p>• Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges</p><p>• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</p><p>• Promote a work environment that is positive, communicative, patient-oriented, and compliant</p><p>Required Skills</p><p>• Consistent demonstration of excellent customer service skills</p><p>• High school diploma, or equivalent</p><p>• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system</p><p>• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences</p><p>Desired Skills</p><p>• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience</p><p>• Previous experience with POS systems</p><p>• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</p><p>About Careers in Cannabis</p><p>Welcome to the Careers in Cannabis network.</p><p>By creating your Careers in Cannabis X Profile™, you take the first step towards finding your next job opportunity – and career step – in the fast-growing cannabis industry.</p><p>Built from the ground up for the industry, the Careers in Cannabis platform is designed to make the process of finding your next gig intuitive. Through our matching technology, you can easily assess your personal fit for various skills and roles across the cannabis industry.</p><p>Your profile provides immediate access to good local job openings, and you will be notified of new job openings immediately as companies post to CareersinCannabis.com.</p><p>You’re harvesting the power of X Profile™ to find your fit and your future gig.</p><p><b>Benefits</b></p><p>Equal opportunity employer</p><p>Careers in Cannabis is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law</p></div>","company":{"companyType":"Private/Growth","name":"FlowerHire","logoUrl":"/logos/flowerhire-de3bfde5362e9dec37f0eb36f4c1951a.jpeg"},"location":{"country":"United States","address":"Northampton, MA, USA","city":"Northampton","stateProvince":"MA"},"frontendLink":"/job-posting/flowerhire/patient-care-advisor/baeff408d9edf6c5f55746e9e5ecfc70","title":"Patient Care Advisor","category":"Professional, Scientific, and Technical Services","hash":"baeff408d9edf6c5f55746e9e5ecfc70","postingUrl":"https://cannabisjobs.net/job/48120/patient-care-advisor/","salary":"$26k - $110k"}]