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Armed Guest Relations Officer| Cannabis Facility

ArmorTech Security Palm Springs, CA 92264 Full-time, Part-time
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ArmorTech Security is seeking qualified and licensed Armed Security officers for a state legal dispensary located in Palm Springs, CA.

You must have a friendly/ professional demeanor, exquisite hygiene, and demonstrate the ability to work well either individually or within a team environment for hire.

90-day probationary period prior to becoming an official member of our team.

This position requires an availability to work between 9:00am and 10:00pm. please do not apply if you are unable work between these hours.**

Some of the duties and responsibilities of this position require the following:

*Patrolling facility grounds while maintaining a heightened state of awareness; ensuring entry points (both foot and vehicle) are secured and free from any security risks.
*Assist with guest pickup orders
*Maintain a clean and hygienic workspace.
*Assist clients, staff, and guests as needed.
*Provide traffic control as needed.
*If required, screen patients entering the facility via a no-touch thermometer.
*Prepare time card reports.
*Gather, Analyze, Interpret and Disseminate incoming intelligence from various sources.

To be considered, you must meet these minimum qualifications:

This position requires an availability to work between 9:00am and 10:00pm. please do not apply if you are unable work between these hours.**

*Be at least 21 years of age or older.

*Physically Fit

*Be able to provide your own firearm and duty gear.

*Be available for work between from the hours of 9a-5p or 5p-10p

*Be capable of wearing a face covering for the entire length of a shift (with the exception of lunch and rest breaks).

*Have a valid guard and firearm license with the Bureau of Security and Investigations (BSIS.CA.GOV).

*Must be able to see, hear, speak, and write clearly in English in order to communicate effectively with employees and/or other customers. Bilingual is a plus.

*Must have your own vehicle or a means of transportation that will not negatively interfere with arriving at the site on-time. Vehicle must be in good condition.

*Previous security, military, or law enforcement experience is preferred but not required. For prior military, you must have a copy of your DD214.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

  • Employee assistance program
  • Employee discount
  • Professional development assistance

Schedule:

  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekend availability

Supplemental Pay:

  • Tips

Application Question(s):

  • Do you own a firearm?
  • Do you have a BSIS Baton Permit?
  • Do you have a valid OC/ Pepper Spray Permit?

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 1 year (Required)
  • Security: 1 year (Required)

License/Certification:

  • Driver's License (Required)
  • BSIS Guard Card (Required)
  • BSIS Exposed Firearm Permit (Required)

Work Location:

  • One location

Work Remotely:

  • No
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Bilingual is a plus.</p><p>*Must have your own vehicle or a means of transportation that will not negatively interfere with arriving at the site on-time. Vehicle must be in good condition.</p><p>*Previous security, military, or law enforcement experience is preferred but not required. For prior military, you must have a copy of your DD214.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $18.00 per hour</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Employee discount</li><li>Professional development assistance</li></ul><p>Schedule:</p><ul><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Application Question(s):</p><ul><li>Do you own a firearm?</li><li>Do you have a BSIS Baton Permit?</li><li>Do you have a valid OC/ Pepper Spray Permit?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li><li>Security: 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li><li>BSIS Guard Card (Required)</li><li>BSIS Exposed Firearm Permit (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"ArmorTech Security","logoUrl":"/logos/armortech-security-27298393cdbd4ad49fd423baeaa6d01a.jpeg"},"location":{"country":"United States","address":"Palm Springs, CA 92264","city":"Palm Springs","stateProvince":"CA"},"frontendLink":"/job-posting/armortech-security/armed-guest-relations-officer-cannabis-facility/4dfc3bc0bf46160a0681f0bfc49d63b6","title":"Armed Guest Relations Officer| Cannabis Facility","hash":"4dfc3bc0bf46160a0681f0bfc49d63b6","postingUrl":"https://www.indeed.com/job/armed-guest-relations-officer|-cannabis-facility-a8742069f1c85a06"},{"employmentType":"Full-time","postedOn":"11 days ago","description":"<div><p><b>Company Overview: </b></p><p>Kaycha Labs is a leading provider of innovative Cannabis and Hemp testing technologies and methods. We perform product testing to help ensure compliance with state and federal regulations. We provide comprehensive cannabis testing for potency, homogeneity, heavy metals, microbial contamination, mycotoxins, residual solvents, terpenes, and pesticides.</p><p><b>Job Purpose: </b></p><p>The Client Relations Specialist will be responsible for customer relations, accounting and operations support. This position will also interface with multiple departments and customers. This role will primarily focus on lab operations support.</p><p><b>Essential Duties &amp; Responsibilities: </b></p><ul><li>Answer phones and route calls to the appropriate party.</li></ul><ul><li>Greet incoming visits and escort to appropriate areas.</li></ul><ul><li>Receive, sort and distribute incoming mail.</li></ul><ul><li>Order office supplies and keep inventory of stock.</li></ul><ul><li>Deliver deposit checks to accounting.</li></ul><ul><li>Create and process customer invoices.</li></ul><ul><li>Process credit card payments in Blackstone.</li></ul><ul><li>Coordinate with clients on payment processing of sample orders.</li></ul><ul><li>Receive all incoming work from internal and external clients and process work orders through the company Laboratory Information Management System (LIMS).</li></ul><ul><li>Prepare and manage shipments with partner labs.</li></ul><ul><li>Special projects and errands as needed, including transportation of packages to local shipping companies.</li></ul><ul><li>Responsible for shipping and receiving of orders and supplies, which includes light lifting duty (packages up to 40 lbs)</li></ul><ul><li>Maintain compliance with health and safety guidelines for a lab environment.</li></ul><ul><li>Other duties and/or special projects as assigned.</li></ul><p><b>Skills, Abilities and Competencies: </b></p><ul><li>Excellent communication skills and ability to effectively work, problem solve, and communicate with multiple levels of the organization.</li></ul><ul><li>Ability to work in a dynamic, fast-paced deadline environment while successfully managing multiple tasks.</li></ul><ul><li>Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Word.</li></ul><ul><li>Strong understanding of standard laboratory protocol.</li></ul><ul><li>Ability to maintain an incredibly high degree of attention to detail and accuracy.</li></ul><ul><li>Strong agility, engagement, and flexibility in an ever-changing environment.</li></ul><ul><li>Working knowledge of logging, organizing, and analyzing data.</li></ul><p><b>Education &amp; Experience: </b></p><ul><li>High School diploma or equivalent required. Higher level degree preferred.</li></ul><ul><li>1+ years of experience working within a lab environment.</li></ul><ul><li>1+ years of experience in sample collection and logging within a lab environment.</li></ul><ul><li>Proficient knowledge of MS Office Suite (Excel, Word, PowerPoint)</li></ul><ul><li>Quickbooks experience a plus.</li></ul><ul><li>Organizes and handles multiple priorities simultaneously.</li></ul><ul><li>Completes work assignments within time and quality constraints</li></ul><ul><li>Exposure to the cannabis industry desired.</li></ul><p><b>Other: </b></p><ul><li>Must pass Level 2 background check.</li></ul><ul><li>Kaycha Labs offers a competitive and comprehensive benefits package including health, dental, vision and time off.</li></ul><ul><li>Kaycha Labs is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</li></ul><p>Job Type: Full-time</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li></ul><p>Application Question(s):</p><ul><li>What is your desired compensation?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Required)</li><li>QuickBooks: 1 year (Preferred)</li><li>Sage: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Kaycha Labs","logoUrl":"/logos/kaycha-labs-789b33a03a0e6aef4d8e5df1ca8e1cae.jpeg"},"location":{"country":"United States","address":"Denver, CO 80204","city":"Denver","stateProvince":"CO"},"frontendLink":"/job-posting/kaycha-labs/client-relations-specialist/dbd7ba3b911584cec51371405f0e3b90","title":"Client Relations Specialist","hash":"dbd7ba3b911584cec51371405f0e3b90","postingUrl":"https://www.indeed.com/job/client-relations-specialist-e088b9daaa9ef139"},{"postedOn":"4 days ago","description":"<div><p></p><div><p><b>ABOUT US</b></p><p>Advanced Nutrients has been the No. 1 producer of pharmaceutical-grade cannabis nutrients since 1999, creating an intuitive line of products trusted by growers all over the world. As part of our mission to make cannabis an acceptable and everyday part of healing humanity, we are responsible for more industry innovations than any other company — and there are many more to come.</p><p></p><p><b><br />JOB SUMMARY</b></p><p>We are seeking Customer Service Representative to support our distribution network. The Customer Service Representative will ensure good working relationship with our customers by responding to all inquiries and complaints concerning purchase orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.</p><p></p><p><b><br />ROLES &amp; RESPONSIBILITIES:</b></p><ul><li>Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes</li><li>Coordinates special and last minute shipping requests, expediting any order as necessary</li><li>Communicates customer feedback to management including any signs of dissatisfaction</li><li>Provides follow up with other departments to ensure service standards are met</li><li>Assures proper invoicing of accounts by verifying computer generated invoices</li><li>Prepares shipping and tracing information to customers as required</li><li>Produces stock reports to check for product availability</li><li>Oversees all paperwork associated with orders and maintain the corresponding files</li><li>Maintains current and accurate procedure manual, which details the processing requirements for each account.</li></ul><p></p><p><b><br />MINIMUM QUALIFICATIONS:</b></p><ul><li>High School Diploma required; Bachelor's Degree is highly preferred</li><li>2+ years' of customer service experience, manufacturing environment experience a plus</li><li>Experience with international distribution preferred</li><li>Ability to input multiple data transactions daily into an ERP system with high accuracy</li><li>ERP system experience, especially with Sage X3 is a bonus</li><li>Highly proficient with Google Suite and MS Office programs</li><li>Ability to foster lasting relationships with clientele, both over the phone and in-person</li><li>Excellent verbal and written communication skills</li><li>Effective time management skills and ability to prioritize urgent matter</li><li>Strong attention to detail and accuracy</li><li>Ability to be resourceful and open to continuous learning</li><li>Understanding of customer hierarchies, complex pricing structures and set ups</li><li>Problem solver with the ability to multi-task using judgment and decision-making skills.</li><li>A willingness to learn and teachable attitude</li><li>A desire to grow your career in the cannabis industry</li></ul><p></p><p>4I5dU8SPkc</p></div></div>","company":{"companyType":"Private/Established","name":"Advanced Nutrients","logoUrl":"/logos/advanced-nutrients-d4f5ae7340460dee4105474cbb9651f2.png"},"location":{"country":"United States","address":"West Hollywood, CA 90069","city":"West Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/advanced-nutrients/client-service-representative/7dbb620267d73a52488926bb90f85a60","title":"Client Service Representative","hash":"7dbb620267d73a52488926bb90f85a60","postingUrl":"https://www.indeed.com/job/client-service-representative-26960a3d2a342a45"},{"postedOn":"25 days ago","description":"<div>The Role<br />Essence Vegas announces the invitation to submit resumes/CV's for the position of Part-Time Guest Consultant . Processing of candidates will occur throughout the year on an ongoing basis. The pool of candidates from this recruitment may be used to fill vacancies for the classification of Part-Time Guest Consultant for up to one (1) year.<br /><br />Our Guest Consultants provide excellent customer service and knowledgeable information on cannabis products to patients and guests. Strives to provide a superior patient experience for all guests at Essence Dispensary.<br />Responsibilities<br /><br />Responsible for patient data, paperwork, and upkeep.<br /><br />Coordinates with the General Manager and Dispensary Manager on operating and inputting into the Essences EVS system.<br /><br />Maintains accurate records of patient's identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.<br /><br />Records, arranges, and packages patient orders.<br /><br />Maintains an organized environment and facility appearance.<br /><br />Welcomes patients and caregivers as they enter the facility.<br /><br />Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.<br /><br />Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the EVS system and with the State's system when implemented.<br /><br />Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.<br /><br />Responds to and resolve patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.<br /><br />Maintains a basic understanding of the medicine, products, and services provided at Essence.<br /><br />Educates patients and caregivers on the processes of registration, renewals, lost registration documents, etc.<br /><br />Communicates with patients and caregivers about their personal goals in using medical marijuana and provide educational materials and resources for patients and caregivers as needed.<br /><br />Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Nevada.<br /><br />Qualifications<br /><br />A minimum of two (2) years of cash handling, customer service experience is required. Ideal candidates will have worked directly in a retail environment.<br /><br />Previous experience working in a cannabis retail setting is preferred. • Basic to intermediate understanding of cannabis products, different strains and medical benefits of cannabis use is required<br /><br />Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment. • Proven ability to accurately record data.<br /><br />Ability to answer a multi-phone line system.<br /><br />Strong attention to detail with ability to work in a fast paced, high-stress environment.<br /><br />High integrity and honesty.<br /><br />Proficiency in windows-based software and internet navigation.<br /><br />Ability to stand, reach, bend, and crouch repetitively over an extended period of time.<br /><br />Ability to work in ever changing physical conditions.<br /><br />Ability to lift up to 25 lbs at a time.<br /><br />Knowledge of medical marijuana policies and laws.<br /><br />Ability to work independently with little to no supervisor or as part of a team is required.<br /><br />Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.<br /><br />Must be 21 years of age or older<br /><br />#LI-JD1</div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Las Vegas, NV 89146","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb/guest-consultant-durango/2294eef807b1edf6bec6824f2d100cca","title":"Guest Consultant - Durango","hash":"2294eef807b1edf6bec6824f2d100cca","postingUrl":"https://www.indeed.com/job/guest-consultant-durango-2ed610bcaf86adfd"},{"postedOn":"25 days ago","description":"<div>The Role<br />Essence Vegas announces the invitation to submit resumes/CV's for the position of Part-Time Guest Consultant . Processing of candidates will occur throughout the year on an ongoing basis. The pool of candidates from this recruitment may be used to fill vacancies for the classification of Part-Time Guest Consultant for up to one (1) year.<br /><br />Our Guest Consultants provide excellent customer service and knowledgeable information on cannabis products to patients and guests. Strives to provide a superior patient experience for all guests at Essence Dispensary.<br />Responsibilities<br /><br />Responsible for patient data, paperwork, and upkeep.<br /><br />Coordinates with the General Manager and Dispensary Manager on operating and inputting into the Essences EVS system.<br /><br />Maintains accurate records of patient's identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.<br /><br />Records, arranges, and packages patient orders.<br /><br />Maintains an organized environment and facility appearance.<br /><br />Welcomes patients and caregivers as they enter the facility.<br /><br />Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.<br /><br />Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the EVS system and with the State's system when implemented.<br /><br />Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.<br /><br />Responds to and resolve patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.<br /><br />Maintains a basic understanding of the medicine, products, and services provided at Essence.<br /><br />Educates patients and caregivers on the processes of registration, renewals, lost registration documents, etc.<br /><br />Communicates with patients and caregivers about their personal goals in using medical marijuana and provide educational materials and resources for patients and caregivers as needed.<br /><br />Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Nevada.<br /><br />Qualifications<br /><br />A minimum of two (2) years of cash handling, customer service experience is required. Ideal candidates will have worked directly in a retail environment.<br /><br />Previous experience working in a cannabis retail setting is preferred. • Basic to intermediate understanding of cannabis products, different strains and medical benefits of cannabis use is required<br /><br />Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment. • Proven ability to accurately record data.<br /><br />Ability to answer a multi-phone line system.<br /><br />Strong attention to detail with ability to work in a fast paced, high-stress environment.<br /><br />High integrity and honesty.<br /><br />Proficiency in windows-based software and internet navigation.<br /><br />Ability to stand, reach, bend, and crouch repetitively over an extended period of time.<br /><br />Ability to work in ever changing physical conditions.<br /><br />Ability to lift up to 25 lbs at a time.<br /><br />Knowledge of medical marijuana policies and laws.<br /><br />Ability to work independently with little to no supervisor or as part of a team is required.<br /><br />Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.<br /><br />Must be 21 years of age or older</div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Las Vegas, NV 89146","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb/guest-consultant-tropicana/1ddd4dce57c1e8fe11dcec2f9ec8f6f6","title":"Guest Consultant - Tropicana","hash":"1ddd4dce57c1e8fe11dcec2f9ec8f6f6","postingUrl":"https://www.indeed.com/job/guest-consultant-tropicana-37000f85c9068b5c"},{"postedOn":"25 days ago","description":"<div>The Role<br />Essence Vegas invites you to submit resumes/CV's for the position of Part-Time Guest Consultant . Processing of candidates will occur throughout the year on an ongoing basis. The pool of candidates from this recruitment may be used to fill vacancies for the classification of Part-Time Guest Consultant for up to one (1) year.<br /><br />Our Guest Consultants provide excellent customer service and knowledgeable information on cannabis products to patients and guests. Strives to provide a superior patient experience for all guests at Essence Dispensary.<br />Responsibilities<br /><br />Responsible for patient data, paperwork, and upkeep.<br /><br />Coordinates with the General Manager and Dispensary Manager on operating and inputting into the Essences EVS system.<br /><br />Maintains accurate records of patient's identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.<br /><br />Records, arranges, and packages patient orders.<br /><br />Maintains an organized environment and facility appearance.<br /><br />Welcomes patients and caregivers as they enter the facility.<br /><br />Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.<br /><br />Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the EVS system and with the State's system when implemented.<br /><br />Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.<br /><br />Responds to and resolve patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.<br /><br />Maintains a basic understanding of the medicine, products, and services provided at Essence.<br /><br />Educates patients and caregivers on the processes of registration, renewals, lost registration documents, etc.<br /><br />Communicates with patients and caregivers about their personal goals in using medical marijuana and provide educational materials and resources for patients and caregivers as needed.<br /><br />Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Nevada.<br /><br />Qualifications<br /><br />A minimum of two (2) years of cash handling, customer service experience is required. Ideal candidates will have worked directly in a retail environment.<br /><br />Previous experience working in a cannabis retail setting is preferred. • Basic to intermediate understanding of cannabis products, different strains and medical benefits of cannabis use is required<br /><br />Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment. • Proven ability to accurately record data.<br /><br />Ability to answer a multi-phone line system.<br /><br />Strong attention to detail with ability to work in a fast paced, high-stress environment.<br /><br />High integrity and honesty.<br /><br />Proficiency in windows-based software and internet navigation.<br /><br />Ability to stand, reach, bend, and crouch repetitively over an extended period of time.<br /><br />Ability to work in ever changing physical conditions.<br /><br />Ability to lift up to 25 lbs at a time.<br /><br />Knowledge of medical marijuana policies and laws.<br /><br />Ability to work independently with little to no supervisor or as part of a team is required.<br /><br />Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.<br /><br />Must be 21 years of age or older<br /><br />#LI-JD1</div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Henderson, NV","city":"Henderson","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb/guest-consultant-henderson/3c80bca9eca67209030973e1179a0e99","title":"Guest Consultant - Henderson","hash":"3c80bca9eca67209030973e1179a0e99","postingUrl":"https://www.indeed.com/job/guest-consultant-henderson-0b5d1225f3c6a5f2"},{"employmentType":"Full-time","postedOn":"16 days ago","description":"<div><p>The RoleCookies Vegas announces the invitation to submit resumes/CV's for the position of Full-Time Guest Consultant. Processing of candidates will occur throughout the year on an ongoing basis. The pool of candidates from this recruitment may be used to fill vacancies for the classification of Full-Time Guest Consultant for up to one (1) year.</p><p>Our Guest Consultants provide excellent customer service and knowledgeable information on cannabis products to patients and guests. Strives to provide a superior patient experience for all guests at Cookies Dispensary.</p><p>Responsibilities• Responsible for patient data, paperwork, and upkeep.</p><p>• Coordinates with the General Manager and Dispensary Manager on operating and inputting into the Essences EVS system.</p><p>• Maintains accurate records of patient’s identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.</p><p>• Records, arranges, and packages patient orders.</p><p>• Maintains an organized environment and facility appearance.</p><p>• Welcomes patients and caregivers as they enter the facility.</p><p>• Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.</p><p>• Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the EVS system and with the State’s system when implemented.</p><p>• Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.</p><p>• Responds to and resolve patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.</p><p>• Maintains a basic understanding of the medicine, products, and services provided at Essence.</p><p>• Educates patients and caregivers on the processes of registration, renewals, lost registration documents, etc.</p><p>• Communicates with patients and caregivers about their personal goals in using medical marijuana and provide educational materials and resources for patients and caregivers as needed.</p><p>• Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Nevada.</p><p>Qualifications• A minimum of two (2) years of cash handling, customer service experience is required. Ideal candidates will have worked directly in a retail environment.</p><p>• Previous experience working in a cannabis retail setting is preferred.</p><p>• Basic to intermediate understanding of cannabis products, different strains and medical benefits of cannabis use is required</p><p>• Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment. • Proven ability to accurately record data.</p><p>• Ability to answer a multi-phone line system.</p><p>• Strong attention to detail with ability to work in a fast paced, high-stress environment.</p><p>• High integrity and honesty.</p><p>• Proficiency in windows-based software and internet navigation.</p><p>• Ability to stand, reach, bend, and crouch repetitively over an extended period of time.</p><p>• Ability to work in ever changing physical conditions.</p><p>• Ability to lift up to 25 lbs at a time.</p><p>• Knowledge of medical marijuana policies and laws.</p><p>• Ability to work independently with little to no supervisor or as part of a team is required.</p><p>• Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.</p><p>• Must be 21 years of age or older</p></div>","company":{"website":"gtigrows.com","companyType":"Public/Established","name":"Green Thumb Industries","logoUrl":"/logos/green-thumb-industries-gti-251a0a04f4d3572804c1830639474e95.png"},"location":{"country":"United States","address":"Las Vegas, NV, USA","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb-industries/guest-consultant-at-cookies-fulltime/9315e94b9c5c33463d9ff182ef63064a","title":"Guest Consultant at Cookies - Fulltime","hash":"9315e94b9c5c33463d9ff182ef63064a","postingUrl":"https://startup.jobs/guest-consultant-at-cookies-fulltime-green-thumb-industries-2134477"},{"postedOn":"17 days ago","description":"<div>The Role<br />Cookies Vegas announces the invitation to submit resumes/CV's for the position of Full-Time Guest Consultant . Processing of candidates will occur throughout the year on an ongoing basis. The pool of candidates from this recruitment may be used to fill vacancies for the classification of Full-Time Guest Consultant for up to one (1) year.<br /><br />Our Guest Consultants provide excellent customer service and knowledgeable information on cannabis products to patients and guests. Strives to provide a superior patient experience for all guests at Cookies Dispensary.<br />Responsibilities<br /><br />Responsible for patient data, paperwork, and upkeep.<br /><br />Coordinates with the General Manager and Dispensary Manager on operating and inputting into the Essences EVS system.<br /><br />Maintains accurate records of patient's identification and registration documents, manage scheduling patient traffic flow, answer phones and respond to patient and caregiver inquiries.<br /><br />Records, arranges, and packages patient orders.<br /><br />Maintains an organized environment and facility appearance.<br /><br />Welcomes patients and caregivers as they enter the facility.<br /><br />Provide exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.<br /><br />Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the EVS system and with the State's system when implemented.<br /><br />Communicates with staff to maintain a steady patient traffic flow to maximize sales and customer satisfaction.<br /><br />Responds to and resolve patient requests, complaints, or compliments in person, through email, and on the phone requesting supervisor support as needed.<br /><br />Maintains a basic understanding of the medicine, products, and services provided at Essence.<br /><br />Educates patients and caregivers on the processes of registration, renewals, lost registration documents, etc.<br /><br />Communicates with patients and caregivers about their personal goals in using medical marijuana and provide educational materials and resources for patients and caregivers as needed.<br /><br />Ensures all patient and caregiver files are current and required documentation is on file and follows all guidelines issued by the State of Nevada.<br /><br />Qualifications<br /><br />A minimum of two (2) years of cash handling, customer service experience is required. Ideal candidates will have worked directly in a retail environment.<br /><br />Previous experience working in a cannabis retail setting is preferred.<br /><br />Basic to intermediate understanding of cannabis products, different strains and medical benefits of cannabis use is required<br /><br />Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment. • Proven ability to accurately record data.<br /><br />Ability to answer a multi-phone line system.<br /><br />Strong attention to detail with ability to work in a fast paced, high-stress environment.<br /><br />High integrity and honesty.<br /><br />Proficiency in windows-based software and internet navigation.<br /><br />Ability to stand, reach, bend, and crouch repetitively over an extended period of time.<br /><br />Ability to work in ever changing physical conditions.<br /><br />Ability to lift up to 25 lbs at a time.<br /><br />Knowledge of medical marijuana policies and laws.<br /><br />Ability to work independently with little to no supervisor or as part of a team is required.<br /><br />Must be able to obtain required licensing at time of hire and submit personal information for licensing and fingerprinting.<br /><br />Must be 21 years of age or older</div>","company":{"companyType":"Private/Established","name":"Green Thumb","logoUrl":"/logos/green-thumb-d605a1142745eee008e37bcb941371b1.jpeg"},"location":{"country":"United States","address":"Las Vegas, NV 89146","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/green-thumb/guest-consultant-at-cookies-fulltime/4f9ffc746b999d66a8738730a149a31a","title":"Guest Consultant at Cookies - Fulltime","hash":"4f9ffc746b999d66a8738730a149a31a","postingUrl":"https://www.indeed.com/job/guest-consultant-at-cookies-fulltime-f2e816d43982e819"},{"postedOn":"4 days ago","description":"<div><div><div>The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</div><div></div><div><br />To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</div><div><p><b>Customer Service Representative Job Duties</b></p><div><ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li><li>Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</li><li>Ability to handle fast paced environment while providing superior customer service.</li></ul></div></div><div><p><b>Requirements</b></p><div><ul><li>High School Diploma or equivalent</li><li>Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</li><li>Excellent customer service skills</li><li>Knowledge and adherence to the policies, procedures and goals of the Lotus Way</li><li>Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul></div></div><div><p><b>Skills</b></p><div><ul><li>Strong inter-personal and communication skills</li><li>Strong attention to detail a must</li><li>Organizational Skills</li><li>Networking Savvy</li><li>Understanding of what makes an event “successful”</li><li>Creative flair for effective design and development of an event</li><li>Dedication to Customer Service</li><li>Motivation for Sales</li></ul></div></div><div><p><b>Schedule</b></p><div><ul><li>Monday to Friday</li><li>Weekends required</li><li>Holidays required</li><li>Day shift</li><li>Night shift</li><li>8 hour shift</li></ul></div></div><div><p><b>Pay &amp; Compensation</b></p><div><ul><li>Hourly pay</li></ul><br /><div></div><div><b>Additional Compensation:</b></div><ul><li>Bonuses</li><li>Store Discounts</li></ul></div></div><div><p><b>Benefits</b></p><div><ul><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Flexible schedule</li></ul></div></div></div><br /><div><h2><b>Purple Lotus (NWHS Co, INC.) - San Jose</b></h2><p>752 Commercial St, San Jose, CA 95112</p></div><p></p></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/efdfe20bf9a497eabfde20c632f64062","title":"Call Center Representative","hash":"efdfe20bf9a497eabfde20c632f64062","postingUrl":"https://www.indeed.com/job/call-center-representative-c7811a9b60589797"},{"employmentType":"Full-time, Part-time","postedOn":"18 days ago","description":"<div><p>ArmorTech Security is seeking qualified and licensed Security officers for a state legal dispensary located in Vista, CA.</p><p>You must have a friendly/ professional demeanor, exquisite hygiene, and demonstrate the ability to work well either individually or within a team environment for hire.</p><p>90-day probation period prior to becoming an official member of our team.</p><p><b>This position requires an availability to work between 9:00am and 10:00pm. please do not apply if you are unable work between these hours.</b></p><p>Duties Include:</p><p>*Patrolling facility grounds while maintaining a heightened state of awareness; ensuring entry points (both foot and vehicle) are secured and free from any security risks.<br />*Maintain a clean and hygienic workspace.<br />*Assist clients, staff, and guests as needed.<br />*Provide traffic control as needed.<br />*Prepare electronic time card reports.<br />*Gather, Analyze, Interpret and Disseminate incoming intelligence from various sources.</p><p>To be considered, you must meet these minimum qualifications:</p><p>This position requires an availability to work between 9:00am and 10:00pm. please do not apply if you are unable work between these hours.**</p><p>*Be at least 21 years of age or older.</p><p>*Physically Fit</p><p>*Be available for work between from the hours of 9a-10p.</p><p>*Be capable of wearing a face covering for the entire length of a shift (with the exception of lunch and rest breaks).</p><p>*Have a valid guard license with the Bureau of Security and Investigations (BSIS.CA.GOV).</p><p>*Must be able to see, hear, speak, and write clearly in English in order to communicate effectively with employees and/or other customers. Bilingual is a plus.</p><p>*Must have your own vehicle or a means of transportation that will not negatively interfere with arriving at the site on-time. Vehicle must be in good condition.</p><p>*Previous security, military, or law enforcement experience is preferred but not required. For prior military, you must have a copy of your DD214.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.50 per hour</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Employee discount</li><li>Professional development assistance</li></ul><p>Schedule:</p><ul><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Application Question(s):</p><ul><li>Do you have a BSIS Firearm Permit?</li><li>Do you have a BSIS Baton Permit?</li><li>Do you have a Pepper Spray/ OC Permit?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li><li>Security: 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li><li>BSIS Guard Card (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"ArmorTech Security","logoUrl":"/logos/armortech-security-27298393cdbd4ad49fd423baeaa6d01a.jpeg"},"location":{"country":"United States","address":"Vista, CA 92084","city":"Vista","stateProvince":"CA"},"frontendLink":"/job-posting/armortech-security/uarmed-guest-services-officer-cannabis-facility-1650/9d64d40695f84f5593b3da6b604cbe30","title":"Uarmed Guest Services Officer | Cannabis Facility $16.50","hash":"9d64d40695f84f5593b3da6b604cbe30","postingUrl":"https://www.indeed.com/job/uarmed-guest-services-officer-|-cannabis-facility-1650-382ad6b85e24535e"},{"employmentType":"Full-time, Part-time","postedOn":"3 days ago","description":"<div><p><i>Flyhi is a safe and trusted cannabis delivery service catering to high-demand markets.</i></p><p><i>FlyHi is a convenient way for customers to get their favorite products while experiencing excellent</i> <i>customer service, reliability and fast delivery.</i></p><p>Based: Aurora, Colorado<br />Shift: 8-10 hours<br />High School or Equivalent<br />Employee Discount</p><p><b>Requirements </b></p><ul><li>Age: 21 years of age or older</li></ul><ul><li>Live in/near Aurora, CO</li></ul><ul><li>Valid MED State Badge</li></ul><ul><li>Must be punctual, honest, responsible, outgoing, professional and a team player</li></ul><ul><li>Ability to work days, nights &amp; weekends</li></ul><ul><li>Have a valid drivers license</li></ul><ul><li>Driving record:</li></ul><ul><li>1-year driving experience</li></ul><ul><li>No more than two moving violations and one at-fault accident in 3 years</li></ul><ul><li>No Major traffic citation or incidents in the past 5 years</li></ul><p><b>Duties &amp; Responsibilities </b></p><ul><li>Follow the company standard operating procedures</li></ul><ul><li>Delivers high-quality products to our customers in a timely manner</li></ul><ul><li>Understands technology of POS system and Applications</li></ul><ul><li>Ensures the safety and security of the transfer of product process</li></ul><ul><li>Establish &amp; maintain excellent customer service &amp; build brand loyalty</li></ul><ul><li>Reviews and verifies orders, invoices and purchase to ensure accuracy</li></ul><ul><li>Maintains delivery logs and records</li></ul><ul><li>Retail budtending</li></ul><ul><li>Comply with all state laws</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $14.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />Covid Consideration - Drivers must follow health guidelines</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Dispatching: 1 year (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Flyhi","logoUrl":"/logos/flyhi-b68ce49bbc4304672cf6eb4571dea958.png"},"location":{"country":"United States","address":"Aurora, CO 80013","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/flyhi/dispatcher-customer-service/1fb3534717bee8282ed8b632fa61d24e","title":"Dispatcher/Customer Service","hash":"1fb3534717bee8282ed8b632fa61d24e","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-ad16ab31502ffdf8"},{"employmentType":"Full-time, Permanent","postedOn":"25 days ago","description":"<div><p><b>About Us: </b></p><p>GRx Medical is a team of cannabis experts committed to providing superior medical products and personalized service to Canadians. Throughout years serving patients, we understand the value and importance of high-quality medical cannabis in our patients’ life. From production to R&amp;D, we work towards one goal: safe, consistent and reliable cannabis products. From registration to delivery, our patient care team has made the process personal, simple and easy for our patients.</p><p>Our parent company, Galaxie Brands, produces products for the recreational market with new products being developed currently including vapes, beverages, and edibles.</p><p><b>Job Description: </b></p><p>Providing patients with exemplary customer care is the foundation of our patient care team, and as a member of the GRx Patient Care team, your responsibilities begin with answering questions from current and prospective clients, as well as from doctors and health care providers. You will help patients get registered and make recommendations based on their health care practitioner’s guidance to provide them with a product to alleviate their medical concerns while building and maintaining relationships, as well as promoting patient loyalty by providing efficient and accurate services.</p><p>The GRx patient care team works closely with cannabis clinics across Canada. You will be building partnerships with new clinics to promote GRx products and increase our patient base while maintaining existing relationships with clinics.</p><p>Galaxie Brands also provides recreational products through in house brands, partnered brands, and joint venture brands. As part of the team, you will have a thorough understanding of all recreational products offered in order to provide information and answers to customers as well as take customer complaints.</p><p><b>Key Responsibilities: </b></p><p><i>Medical Patient Care Support</i></p><ul><li>Target to get patients signed up within the first 24 hours of registration: patient registrations and renewals</li><li>Provide clear and concise answers to questions posed by patients, prospective patients, or clinics by phone.</li><li>Ensure compliance with all government regulations at all times</li><li>Educate patients and prospective patients on GRx range of product offerings</li><li>Maintain patient confidentiality at all times</li><li>Assist patients in placing orders over the phone</li><li>Troubleshoot any issues a patient may experience with their account or online orders</li><li>Receive patient complaints and respond according to internal procedures</li></ul><p><i>Recreational Client Support</i></p><ul><li>Receive customer complaints and respond according to internal procedures</li><li>Must have thorough knowledge of Galaxie in house brands, partner brands, and joint venture brands to address any questions or concerns</li><li>Share monthly report to internal stakeholders of all questions and reported answers</li></ul><p><i>Clinic Prospecting and Relations</i></p><ul><li>Prospect new clinics to secure contracts to increase patient registrations with GRx based on annual target</li><li>Must negotiate better clinic rates than current GRx average</li><li>Build and maintain relationships with cannabis clinics and provide all marketing and education materials</li><li>Conduct education sessions to clinic staff about GRx products and procedures</li></ul><p><i>Reporting</i></p><ul><li>Utilize reporting tools to determine insights in regards to patients, sales, and internal processes to be shared with management</li><li>Understand and analyze the competition through research and reporting</li><li>Provide detailed call logs of all interactions with patients and customers</li></ul><p><b>Job Qualifications: </b></p><ul><li>Excellent listening and communication skills</li><li>Ability to build relationships with patients</li><li>Proven sales and negotiation experience</li><li>Ability to think quickly and react accordingly</li><li>Work well independently as well as in a team setting</li><li>Strong in problem solving: ability to define processes and contribute to the growth the of team</li><li>Strong organizational skills: attention to detail, ability to multitask with ease</li><li>Fluently bilingual in French and English</li><li>Experience with Microsoft Suite</li><li>Experience working in cannabis is considered an asset</li></ul><p>Job Types: Full-time, Permanent</p><p>Benefits:</p><ul><li>Casual dress</li><li>Dental care</li><li>Disability insurance</li><li>Extended health care</li><li>Life insurance</li><li>On-site parking</li><li>Vision care</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>COVID-19 considerations:<br />Anyone entering the facility is required to complete a COVID-19 screening questionnaire and a temperature check. No mask, no entry.</p><p>Ability to commute/relocate:</p><ul><li>Puslinch, ON (required)</li></ul><p>Language:</p><ul><li>English and French (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Galaxie Brands Corporation","logoUrl":"/logos/galaxie-brands-corporation-7f1bee02ccd91e92776bd6527ef67c95.jpeg"},"location":{"country":"Canada","address":"Puslinch, ON","city":"Puslinch","stateProvince":"ON"},"frontendLink":"/job-posting/galaxie-brands-corporation/client-care-representative/fe2f9f48887906233972d4767ffb8baf","title":"Client Care Representative","hash":"fe2f9f48887906233972d4767ffb8baf","postingUrl":"https://ca.indeed.com/job/client-care-representative-378ca111b29ac7c7"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"2 days ago","description":"<div><p><b>Hive Canna is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your Security Verification and Selling It Right Certificate through BC Services ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification and Selling it Right Certificate via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><ul><li><b>Extended Health and Dental benefits for eligible employees.</b></li><li><b>Cannabis Certificates reimbursed after your 3 month probation period.</b></li><li><b>Ongoing training for eligible employees through the Cannareps Cannabis Sommelier course</b>.</li></ul><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"Hive Cannabis"},"location":{"country":"Canada","address":"Fort St. John, BC","city":"Fort St. John","stateProvince":"BC"},"frontendLink":"/job-posting/hive-cannabis/customer-service-representative/c5fc56e4be6979ee947ce9b72f22620a","title":"Customer Service Representative","hash":"c5fc56e4be6979ee947ce9b72f22620a","postingUrl":"https://ca.indeed.com/job/customer-service-representative-406850c3d5d34918"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Customer Service Representative Job at Hive Cannabis – Fort St. John, BC</p><p>Hive Canna is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</p><p>Please apply for your Security Verification and Selling It Right Certificate through BC Services ASAP if you want to join our team.</p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p>Responsibilities and Duties</p><p>• Ensure the proper execution of standard operating procedures.</p><p>• Knowledge of each product within the complete range of new and current products available for purchase.</p><p>• Able to maintain the highest level of customer service.</p><p>• Maintain customer confidentiality.</p><p>• Point of sale cash and database management in a high volume retail setting.</p><p>• Ensuring that the front of house is maintained to be bright, organized and clean.</p><p>• Strong understanding of the regulatory environment.</p><p>• Defusing difficult situations with customers.</p><p>• Other duties as required.</p><p>Qualifications and Skills</p><p>• Strong customer service skills</p><p>• Working knowledge of POS systems</p><p>• Strong communication skills, time management, and problem-solving skills</p><p>• Works well in a high volume retail environment</p><p>• Able to work as a member of a team</p><p>• Knowledge of cannabis is an asset</p><p>Terms of Employment</p><p>• Must be at least 19 years old or over</p><p>• Must be willing to sign employee agreement and terms of employment</p><p>• Obtain Security Verification and Selling it Right Certificate via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</p><p>• Must be able to work a variety of shifts including evening and weekend shifts as required</p><p>• Extended Health and Dental benefits for eligible employees.</p><p>• Cannabis Certificates reimbursed after your 3 month probation period.</p><p>• Ongoing training for eligible employees through the Cannareps Cannabis Sommelier course.</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p><b>Additional pay:</b></p><p><b>Benefits:</b></p><p><b>Schedule:</b></p><p>• Holidays</p><p>• Monday to Friday</p><p>• Weekends</p><p><b>Education:</b></p><p>• Secondary School (preferred)</p><p><b>Experience:</b></p><p>• customer service: 1 year (preferred)</p><p><b>Work remotely:</b></p><p>About the Company</p><p>Company: Hive Cannabis –</p><p>Company Location: Fort St. John, BC</p><p>Estimated Salary</p></div>","company":{"companyType":"Private/Startup","name":"Hive Cannabis"},"location":{"country":"Canada","address":"Fort St John, BC (+1 other)","city":"Fort St John","stateProvince":"BC"},"frontendLink":"/job-posting/hive-cannabis/customer-service-representative/eeb17943973e3cae65fbc10fc7bc9de1","title":"Customer Service Representative","hash":"eeb17943973e3cae65fbc10fc7bc9de1","postingUrl":"https://canadajobzone.com/job/customer-service-representative-402/"},{"employmentType":"Part-time, Permanent","postedOn":"2 days ago","description":"<div><p>Job Description</p><p><b>Earth to Sky is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your security verification through Service Canada ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Part time</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><p><b>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit a cover letter along with your resume!</b></p><p>Job Types: Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Earth to Sky Cannabis"},"location":{"country":"Canada","address":"Trail, BC","city":"Trail","stateProvince":"BC"},"frontendLink":"/job-posting/earth-to-sky-cannabis/customer-service-representative/71d499bd2048a816e8a30b32f993c4ff","title":"Customer Service Representative","hash":"71d499bd2048a816e8a30b32f993c4ff","postingUrl":"https://ca.indeed.com/job/customer-service-representative-a2169656663d048f"},{"employmentType":"Part-time","postedOn":"3 days ago","description":"<div><p><b>Responsibilities</b></p><ul><li>Greet and Check-in customers as they enter</li><li>Verification of customer ID and cannabis card status</li><li>Discuss and make appropriate product recommendations to customers based on their physician’s recommendation</li><li>Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers</li><li>Dispense medication and collect payment via POS register (cash, debit, etc)</li><li>Maintain strict controls on product, cash, and patient data at all times</li><li>Stay current with latest industry and product knowledge</li><li>Support all marketing and sales efforts of the company to ensure sales goals are met</li><li>Perform other regular duties related to maintaining a safe and clean retail store environment as needed</li></ul><p><b>Qualifications</b></p><ul><li>Minimum 3-5 years of prior services-related experience involving direct patient/customer interaction, which may include specialty retail, hospital, clinic, pharmacy experience or Nurse (RN/LPN), CNA, PA or other medical/health services-related experience. .</li><li>High school diploma, HOWEVER a college degree in health/wellness-related field highly preferred</li><li>Applicants must be 21 years or older.</li></ul><p>Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.</p><p><i>VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply</i></p><p>Job Type: Part-time</p><p>Pay: $15.00 - $15.10 per hour</p><p>Schedule:</p><ul><li>Day shift</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"VidaCann","logoUrl":"/logos/vidacann-d27624162f7a910e07f93f882426ed6c.jpeg"},"location":{"country":"United States","address":"West Palm Beach, FL","city":"West Palm Beach","stateProvince":"FL"},"frontendLink":"/job-posting/vidacann/customer-service-representative/53318197eefd16fa833a0114edebb8b4","title":"Customer Service Representative","hash":"53318197eefd16fa833a0114edebb8b4","postingUrl":"https://www.indeed.com/job/customer-service-representative-070c85d4ffd09fee"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Medical Receptionist required for rapidly growing Medical Cannabis physician office. We are seeking a friendly, professional applicant for duties to include:</p><p>- Scheduling</p><p>- Payment Collection</p><p>- Product Sales</p><p>- Database Management</p><p>- Patient Intake</p><p>- Patient Education</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Medical Marijuana Treatment Clinics of Florida"},"location":{"country":"United States","address":"Pensacola, FL 32503","city":"Pensacola","stateProvince":"FL"},"frontendLink":"/job-posting/medical-marijuana-treatment-clinics-of-florida/front-desk-medical-receptionist/97b2b0df2bd0f5444001e02b9371bc01","title":"Front Desk Medical Receptionist","hash":"97b2b0df2bd0f5444001e02b9371bc01","postingUrl":"https://www.indeed.com/job/front-desk-medical-receptionist-523fa34205b4ea37"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>Customer Service Representative (CSR)</p><p>Growth of the Bank overalland our commitment to training and promoting team members who choose to grow within the Bank – lead to continued opportunities to add customer-facing positions.</p><p>At <b>Fortress Bank</b> (BankFortress.com), our most important goal is to provide superior service to each of our valued customers. As a CSR, you will spend your time interacting with customers, focused on providing superior customer service through <b><i>interactions</i></b> not <i>transactions</i>. You will engage customers in conversations and assist them with their retail banking needs or refer them to Fortress colleagues who can help them.</p><p>We want team members who embrace diversity and are inclusive, as it is the company’s goal to make every employee and customer feel appreciated and valued. We are Fortress! Are you ready to be a part of this team? If yes, apply today.</p><p>Key Responsibilities:</p><ul><li>Maintain a cash drawer, including cash handling and daily balancing.</li><li>Ask questions and interact with our customers to build relationships.</li><li>Accurately and efficiently process potentially complex transactions utilizing multiple systems while providing excellent customer service.</li><li>Engage customers in interactions, listening to them and their needs, and proactively helping them understand our products and services that meet their needs.</li><li>Understand and abide by policies, procedures, and regulations to minimize risk.</li></ul><p>Requirements:</p><ul><li>1+ year(s) of experience interacting with people, along with cash handling experience: demonstrated through work, military, or educational experience</li><li>Excellence in customer service and professionalism</li><li>Accurate cash handling</li><li>Action oriented: full of energy to take on and complete work, including within teams</li><li>Self-motivated: recognizing and taking appropriate steps to complete timely, accurate work</li><li>Confidence to exercise judgment balanced with knowing when to seek assistance</li><li>Well organized and able to prioritize work in a fast paced, interruptive environment</li><li>Ability to learn and apply new skills, knowledge, and information, including new technology and systems</li><li>Flexibility in accepting task and schedule changes</li><li>Ability &amp; willingness to work until close each workday and to work Saturdays</li><li>Preferred: bilingual, English / Spanish</li></ul><p>If you are selected to move forward in our selection process, next steps for this job may include additional testing and background checks. Please ensure your resume/application includes a current email address that you check regularly, as invitations for these required activities will be emailed to you.</p><p>Fortress Bank conducts pre-employment testing for use of illegal drugs, including use of marijuana, cannabis, or any derivation of the drug, which is designated as illegal by the U.S. Government.</p><p>Equal Employment Opportunity Employer M/F/D/V</p><p>Job Type: Full-time</p><p>Pay: $12.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Disability insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Are you willing and able to work until close each work day and on Saturdays?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li><li>Cash handling: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Established","name":"Fortress Bank","logoUrl":"/logos/fortress-bank-170a2c89b03e211f2b9f3a591e487321.png"},"location":{"country":"United States","address":"Davenport, IA 52807","city":"Davenport","stateProvince":"IA"},"frontendLink":"/job-posting/fortress-bank/customer-service-representative/98d4baf0e196c588aab557155be021d1","title":"Customer Service Representative","hash":"98d4baf0e196c588aab557155be021d1","postingUrl":"https://www.indeed.com/job/customer-service-representative-8923985d6a610d1c"},{"employmentType":"Full-time, Part-time","postedOn":"4 days ago","description":"<div><p>Job description</p><p><b>Alluvion Cannabis Company of Michigan</b></p><p><b>Position Title: </b>Customer Service Representative<br /><b>Location</b>: 701 Maple Street, Big Rapids MI<br /><b>Title of Supervisor</b>: Team Leader</p><p><b>PURPOSE AND SCOPE</b></p><p>It has been assumed that sales from 701 Maple will grow to be at least $5,000,000 within 2 to 3 years. Once the Covid-19 restrictions have been completely lifted, the in-store sales will be instituted.</p><p>Initially, because of Covid-19, all sales will be either pick-up or deliveries. It is assumed that 60% of the sales will be delivered and 40% pick-up. Deliveries will average 23 orders per day for the first half-year of operation. This will expand to 74 in the second year, 103 third year, and 151 thereafter. The total orders will average 34 daily initially, rising to 178, then 325, and finally 477.</p><p><b>PRINCIPAL RESPONSIBILITIES </b>(In order of importance)</p><ul><li>To field all orders over the phone and in-person when the retail opens.</li></ul><ul><li>To be fully knowledgeable about all of the cannabis strains for sale and their individual strong points.</li></ul><ul><li>To be fully knowledgeable about all alternative dosage products and the prescribed method of use.</li></ul><ul><li>To ensure all orders are paid for before shipment.</li></ul><ul><li>To verify the address of orders to be delivered and/or time of pick-up.</li></ul><ul><li>To assist in picking orders as required.</li></ul><ul><li>To ensure all METRC rules and regulations are followed in taking the order.</li></ul><ul><li>To meet all sales targets and goals establish each year.</li></ul><ul><li>To fill in on deliveries as needed while following all practices and protocols.</li></ul><p><b>REQUIREMENTS</b><br /><b>Education </b>A BS or BA preferred through a High School degree or GED with budtender experience.</p><p><b>Experience</b> At least 2 to 3 years experience in a retail environment or dealing with people as customers.</p><p><b>Special Skills </b>Excellent verbal skills. A friendly and courtesy conversational mode. Able to ascertain customer preferences. Valid MI driver’s license, fully insured registered car able to use in deliveries of orders to customers.</p><p><b>RELATIONSHIPS</b><br /><b>Internal </b>Routine contacts with Team Leader, and Retail Manager.<br /><b>External </b>Customers.</p><p><b>SUPERVISION OF PERSONNEL</b><br />None</p><p><b>JOB TYPES</b><br />Full-time, Part-time</p><p><b>PAY</b><br />$33,280/year</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.50 per hour</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.50 per hour</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Do you have a fully insured and registered car that you are able to use in deliveries of orders to customers if needed?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Alluvion Cannabis Company of Michigan"},"location":{"country":"United States","address":"Big Rapids, MI 49307","city":"Big Rapids","stateProvince":"MI"},"frontendLink":"/job-posting/alluvion-cannabis-company-of-michigan/customer-service-representative/8499360c055566598944a90d6702151c","title":"Customer Service Representative","hash":"8499360c055566598944a90d6702151c","postingUrl":"https://www.indeed.com/job/customer-service-representative-a3b5656fc463a547"},{"employmentType":"Full-time, Part-time","postedOn":"3 days ago","description":"<div><p>MOTA, a vertically integrated retailer in Silverlake is looking for several energetic, customer focused college graduate team players looking to further or begin a career in the cannabis sector. This is a perfect opportunity for you if you have prior experience or experience in the hotel and hospitality industries. Competitive wage, perks, regular performance reviews and merit increases for 'A' Players! What makes YOU an 'A' player?</p><p>MOTA is fully COVID-19 compliant, practices social distancing and our staff is vaccinated.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $15.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Health insurance</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>COVID-19 considerations:<br />June 15th - COVID Compliance - Adheres to all OSHA &amp; CDC Guidelines</p><p>Application Question(s):</p><ul><li>What experience do you have working with Microsoft Excel? How would you rate your expertise on a scale of 1 - 10 (10 being very expert).</li><li>Have you ever been terminated from an employment situation? If so, explain.</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"MOTA - Silverlake"},"location":{"country":"United States","address":"Los Angeles, CA 90029","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/mota-silverlake/budtender-front-desk/57f41b93600e995621d53b9203853309","title":"Budtender / Front Desk","hash":"57f41b93600e995621d53b9203853309","postingUrl":"https://www.indeed.com/job/budtender-front-desk-580e27cc7c1ba351"},{"employmentType":"Part-time, Casual, Permanent","postedOn":"3 days ago","description":"<div><p>Doctor Love and Hemp City Cranbrook is now hiring a part time customer service representative to join our already fantastic team.</p><p>The company has been in business for 20 years. The owners of the company are amazing people to work for. We sell adult toys and novelties along with a wide assortment of products for smoking your legal herb.</p><p>We are specifically looking for someone who is ok with working evenings and weekends with the possibility of some day shifts and cover shifts when needed. Applicants must be able to take direction and work independently to accomplish the managers goals set out daily. Shifts will be approximately 3 per week.</p><p>Our hours of operation are 10am-8pm Monday to Saturday and 10am-6pm on Sunday.</p><p>We have a lot of work daily that needs to be completed to keep out shelves fully stocked and to maintain the cleanliness of the store to protect everyone.</p><p>We have a specific Covid-19 cleaning schedules to keep all staff and customers safe during this time. We also provide gloves, masks, and hand sanitizer for customers and staff.</p><p>Applicant must have retail and customer service experience. They also must be capable of counting and handling cash and using a Debit/Credit card machine.</p><p>There are sales incentive bonuses and we do offer a discount in the store for employees when they have passed their probation period.</p><p>Applicant must be 19+ to apply with 2 job references and 1 personal reference.</p><p>Job Types: Part-time, Casual, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />We are following all provincial mandates and have a cleaning schedule that management and staff follow.</p><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Cash handling: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Cranbrook, BC","city":"Cranbrook","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service/e5bc7ccc3d4ec786327a0edfdc1df234","title":"Customer Service","hash":"e5bc7ccc3d4ec786327a0edfdc1df234","postingUrl":"https://ca.indeed.com/job/customer-service-fa011d4765386dff"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Canna Culture is a San Jose leader in cultivation, manufacturing, retail, and distribution of cannabis products.</p><p>We are looking for career-oriented individuals that see the opportunity only a young, rapidly growing industry such as this can provide. Are you looking to learn more about the industry, cultivation, science of cannabis?</p><p>Canna Culture is currently looking for people who can work in a fast-paced environment with a smile and great customer service skills</p><p>The ideal candidate will be personable, reliable, responsible, and possess general knowledge of cannabis. We offer ongoing education along with full medical benefits, an amazing employee discount, and a career.</p><p><b>Responsibilities and Duties: </b></p><ul><li>Customer experience</li><li>Use of POS system</li><li>Answering phone calls</li><li>New/returning customer registration and documentation</li><li>Clean and general upkeep of the Retail Facility</li><li>Knowledge of relevant laws, company policy, and procedures</li><li>Upkeep of online menus</li><li>Stay current with product knowledge</li></ul><p><b>Qualifications: </b></p><ul><li>Must be over the age 21+</li><li>Must pass a background check</li><li>Customer service experience</li><li>Knowledge with Excel</li><li>Ability to learn and adapt to different environments</li></ul><p>must be available nights, weekends, and holidays.</p><p>Job Type: Full-time</p><p>Pay: $15.75 - $16.50 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Application Question(s):</p><ul><li>why do you think you’ll do well in this job position?</li></ul><p>Experience:</p><ul><li>Retail sales: 4 years (Preferred)</li><li>Restaurant Experience: 1 year (Preferred)</li><li>Customer service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Startup","name":"Canna Culture"},"location":{"country":"United States","address":"San Jose, CA 95136","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/canna-culture/bartender-front-desk/d91a23f1de33ac9fe5dfb440e5416878","title":"Bartender/Front Desk","hash":"d91a23f1de33ac9fe5dfb440e5416878","postingUrl":"https://www.indeed.com/job/bartenderfront-desk-72e4d7a35c1888c1"},{"employmentType":"Full-time","postedOn":"5 days ago","description":"<div><p>Stability Cannabis is one of Oklahoma's largest growers and distributors of medical marijuana and has been named one of the best places to work by The Journal Record, The Oklahoman, and Cannabis Business Times. We are seeking an experienced full time receptionist and office assistant.</p><p>In this role you will be responsible for answering inbound phone calls (low volume of 10-20 calls per day), greeting arriving employees, greeting arriving customers and vendors, and verifying security access for visitors. As a face of the company we are seeking a polished individual with sharp dress and a happy outgoing demeanor. In this role you will sit at a front desk most of the day, with occasional assistance with various administrative projects from various departments in the company.</p><p>Energetic individuals with a great phone voice, happy disposition, and friendly smiles will fit in well. Must have at least 1 year of office assistant or receptionist experience.</p><p>Job Type: Full-time</p><p>Pay: $11.00 - $13.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Experience:</p><ul><li>Receptionist: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Stability Cannabis","logoUrl":"/logos/stability-cannabis-195e89fb1bc02c5e9d2c09d163bedcc9.png"},"location":{"country":"United States","address":"Oklahoma City, OK 73128","city":"Oklahoma City","stateProvince":"OK"},"frontendLink":"/job-posting/stability-cannabis/front-desk-receptionist/78920964210810465fc8a2038e8ca9cb","title":"Front Desk Receptionist","hash":"78920964210810465fc8a2038e8ca9cb","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-e33f1054e83a6063"},{"employmentType":"Part-time, Permanent","postedOn":"5 days ago","description":"<div><p>Job Description</p><p><b>Clarity is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your security verification through Service Canada ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Part time</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><p><b>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit a cover letter along with your resume!</b></p><p>Job Types: Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Clarity Cannabis","logoUrl":"/logos/clarity-cannabis-5a98dbbb088ab9be0b3479a448e93a27.png"},"location":{"country":"Canada","address":"Victoria, BC","city":"Victoria","stateProvince":"BC"},"frontendLink":"/job-posting/clarity-cannabis/customer-service/809ba52041ad63c08d4caac51e4bd789","title":"Customer Service","hash":"809ba52041ad63c08d4caac51e4bd789","postingUrl":"https://ca.indeed.com/job/customer-service-1e6c7732dfb125ab"},{"employmentType":"Full-time","postedOn":"6 days ago","description":"<div><p>The role of Customer Service Representative is more customer service and success than anything else. Not only are you the face and voice of our company to our customers but you are the conduit by which new customers learn more about products available to them. Awareness and Ownership is key</p><p>• Troubleshoot issues and help solve them as they come about</p><p>• Handle multiple, diverse projects and tasks at once</p><p>• Strong communicator, able to handle customer and vendor relationships</p><p>• Assist in the coordination of logistics, 3PL, drop ships, returns, and credit for refurbished items</p><p>• Provide consistent exceptional service for new and existing customers</p><p>• Point of sale system experience</p><p>• Respond to customer requests for information in a patient and informative way</p><p>• Maintain a basic understanding of the products available within the warehouse</p><p>• Be able to follow best practices established by the company for customer engagement and compliance</p><p>• Projects a positive image of the organization to employees, customers, industry, and community</p><p>• Ability to build long term relationships with customers for referrals and repeat business</p><p>#ZR</p></div>","company":{"companyType":"Private/Growth","name":"FlowerHire","logoUrl":"/logos/flowerhire-de3bfde5362e9dec37f0eb36f4c1951a.jpeg"},"location":{"country":"United States","address":"Los Angeles, CA, USA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/flowerhire/customer-service-representative/007d8fb6e33c4db06c6936f8e7bb12ac","title":"Customer Service Representative","hash":"007d8fb6e33c4db06c6936f8e7bb12ac","postingUrl":"https://cannabisjobs.net/job/46947/customer-service-representative/"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"2 days ago","description":"<div><p><b>About Eden: </b></p><p>Founded in 2009 in Vancouver, BC, Eden’s dedication to quality, knowledge, and customer experience has established Eden as a trusted brand in the Canadian legacy cannabis market. Prior to legalization, we existed as a grassroots organization working with policymakers, cultivators, and consumers to ensure that those who needed cannabis had a trustworthy means of obtaining it.</p><p>As we’ve evolved, our core principles have remained in place: connecting people with the best product and providing exceptional customer service and experiences. Our message is positive, progressive, and welcoming. Our store locations are safe, inclusive and free from discrimination. Now as we prepare to re-open our doors as a provincially licensed recreational retailer, we are looking to build up our award-winning team with individuals who share our high standards, strong work ethic, and excitement for the future of legal cannabis.</p><p>We are now hiring for our Fraser Street, Vancouver location!</p><p><b>About the Job: </b></p><ul><li>Are you passionate about cannabis and the industry?</li></ul><ul><li>Do you deliver a kick-ass customer service experience?</li></ul><ul><li>Are you motivated and a fast learner?</li></ul><ul><li>Do you approach challenges with a positive attitude?</li></ul><ul><li>Do you like to have fun?</li></ul><p>If you answered yes to these questions, we want you on our team!</p><p>As a Cannabis Customer Service Representative, your full focus is on customers. You’ll take the time to educate customers on cannabis, learn about customer needs and make accurate product recommendations. Customer Service Reps give customers what they want every time (and sometimes a little more!). Our Customer Service Reps are our secret sauce.</p><p>We want people who are fun, personable and stoked on cannabis that can make the Eden experience their own!</p><p><b>Need to have: </b></p><ul><li>High School Diploma or GED</li></ul><ul><li>1-2 years of experience working in retail, sales or customer service</li></ul><ul><li>High attention to detail and experience handling cash; opening and closing registers</li></ul><ul><li>Selling It Right Certification</li></ul><ul><li>Cannabis Worker Security Verification</li></ul><ul><li>At least 19 years old</li></ul><ul><li>High attention to detail and experience handling cash; opening and closing registers</li></ul><ul><li>Flexible schedule to work evenings and weekends to accommodate store needs as required</li></ul><ul><li>Committed to growth with the ability to give and receive feedback from co-workers and management</li></ul><p><b>Nice to have: </b></p><ul><li>Extensive cannabis knowledge (we are also happy to bring you up to speed!)</li></ul><ul><li>Cannabis certifications or accreditations: CannaReps Cannabis Sommelier, provincial training programs</li></ul><ul><li>Previous experience in the cannabis industry</li></ul><p><b>We offer: </b></p><ul><li>Competitive wages</li></ul><ul><li>Opportunity to earn tips</li></ul><ul><li>Store discounts</li></ul><ul><li>Paid vacation after 1 year</li></ul><ul><li>Training and educational opportunities</li></ul><ul><li>Opportunity for growth</li></ul><p>We pride ourselves on being committed to hiring diverse and interesting staff that represent the communities where we reside. We want our Customer Service Reps to be genuine and unabashedly themselves while delivering on our reputation.</p><p>Interested? Send us your resume and cover letter detailing why you’re a good fit for Eden.</p><p><b>Scheduling: </b></p><p>Store Hours: 10:00am-9:00pm 7 days a week. Must have availability for evening and weekend shifts (those are our busiest times!).</p><p><b>Opportunity: </b></p><p>Full-time &amp; part-time positions</p><p><b>Who we are: </b></p><p>At Eden, we’re a bunch of passionate, fun folks who are a bit nerdy about cannabis and customer service. We are committed to a collaborative work environment and appreciate a strong work ethic. And we like to have fun! So if you are psyched on working hard and playing hard, we think you’ll fit in here.</p><p>Thank you for your interest in Eden. Only shortlisted applicants will be contacted.</p><p>Application deadline: 2021-06-30</p><p>Expected start date: 2021-07-12</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Night shift</li><li>Weekends</li></ul><p>Application question(s):</p><ul><li>Do you have a valid Cannabis Worker Security Verification?</li><li>Have you completed Selling It Right responsible service training?</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Growth","name":"Eden Empire Inc","logoUrl":"/logos/eden-empire-inc-418ec4a5fa9e83d7916548e8838a801d.png"},"location":{"country":"Canada","address":"Vancouver, BC","city":"Vancouver","stateProvince":"BC"},"frontendLink":"/job-posting/eden-empire-inc/cannabis-customer-service-representative/27a3f62b7b9af77cbf47f0bb0c066030","title":"Cannabis Customer Service Representative","hash":"27a3f62b7b9af77cbf47f0bb0c066030","postingUrl":"https://ca.indeed.com/job/cannabis-customer-service-representative-91752e2709ad3406"},{"employmentType":"Part-time","postedOn":"5 days ago","description":"<div><p>Greenlight Therapeutics is a fully licensed and compliant medical cannabis dispensary in Gambrills, MD and we are looking for a part-time receptionist to join our team! Shop hours are from 10am to 8pm, Monday-Saturday and 10am-6pm on Sundays. Eligible candidates MUST be available for ALL shift time slots, especially on weekends and holidays.</p><p><b>Job Description: </b></p><p>As a receptionist, you will be responsible for checking in new and existing patients per MMCC requirements, answering phones, creating patient profiles, and generally assisting where needed. Our receptionist is the first to greet our patients and begin a positive experience so a friendly, upbeat, and welcoming personality is important.</p><p><b>Requirements: </b></p><ul><li>Previous retail or customer service experience</li><li>Excellent communication skills</li><li>Ability to handle a high volume of phone calls</li><li>Ability to quickly learn procedures and acquire product knowledge</li><li>Must be highly organized</li><li>Must be proficient with computers</li><li>A high degree of initiative and self-motivation</li><li>Ensure you are on time for each and every shift</li><li>Attention to Detail</li><li>Basic knowledge of the cannabis industry and laws and regulations as they pertain on the local and state levels</li></ul><ul><li>Ability to pass a drug screening and background check</li><li>Must be 21 years or older</li><li>High school diploma or equivalent</li></ul><p><b>Responsibilities: </b></p><ul><li>Greet and check in qualified patients and caregivers</li><li>Provide exceptional customer service and offer positive resolutions to challenges from customers</li><li>Monitor patient flow/maintain the staff to patient ratio on the sales floor</li><li>Answer phones/ manage high phone call volume and accurately operate computer systems</li><li>Process front desk transactions</li><li>Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment</li><li>Educate patients on products and consumption methods</li><li>Sanitize touch surfaces throughout the day/ Ensure the waiting room stays in neat, tidy order</li><li>Assist other staff members or managers with daily tasks, cleaning, restocking, etc.</li><li>Complete all other front desk/ administrative duties as assigned</li></ul><p>Job Type: Part-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Holidays</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />To keep our staff and patients as safe as possible, we have installed clear plastic barriers. Hand sanitizer, masks, and gloves provided.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"MGTM, LLC"},"location":{"country":"United States","address":"Gambrills, MD 21054","city":"Gambrills","stateProvince":"MD"},"frontendLink":"/job-posting/mgtm-llc/front-desk-receptionist/86db833f2e50608493d68ba9fec6f890","title":"Front Desk Receptionist","hash":"86db833f2e50608493d68ba9fec6f890","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-45e82bacf54b4d93"},{"employmentType":"Full-time","postedOn":"15 days ago","description":"<div><p>A minimum of 2 years of customer service or equivalent required.</p><ul><li>A minimum of 2 years of accurate money handling, data entry and inventory skills needed.</li></ul><ul><li>A minimum of 2 years of high end retail sales or equivalent</li></ul><ul><li>Must be at least 21 years of age and be able to attain and maintain a Cannabis Dispensary Agent Card</li></ul><ul><li>Understand in a demonstrative way a minimum education of 12th grade math.</li></ul><ul><li>Understand weights and measurements.</li></ul><ul><li>Excellent English communication skills both oral and in writing.</li></ul><ul><li>Bilingual a plus.</li></ul><ul><li>Computer knowledge of Microsoft Office excel, word and outlook required.</li></ul><ul><li>Great organizational capability, high standards of business and personal ethical conduct, takes initiative and self-directed, compassionate, kind, accommodating, patient.</li></ul><ul><li>Attention to detail and accuracy, multitasking and problem-solving skills.</li></ul><ul><li>Ability to work independently but understands the value of collaboration.</li></ul><ul><li>Pleasant and professional with a well-groomed appearance.</li></ul><p>Job Type: Full-time</p><p>Pay: $16.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />To keep our employees and customers as safe as possible, we have installed clear plastic barriers, and provide our customers/employees with masks and gloves (if they don’t already have their own).</p><p>We abide by all CDC, State and local guidelines.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"Euphoria Wellness","logoUrl":"/logos/euphoria-wellness-6a7472a60e95093042928596107b08c8.jpeg"},"location":{"country":"United States","address":"Las Vegas, NV 89139","city":"Las Vegas","stateProvince":"NV"},"frontendLink":"/job-posting/euphoria-wellness/csr-customer-service-representative/4fc71114b494375eedd208271db510dc","title":"CSR - Customer Service Representative","hash":"4fc71114b494375eedd208271db510dc","postingUrl":"https://www.indeed.com/job/csr-customer-service-representative-33b5a72d5e604efa"},{"employmentType":"Full-time, Part-time","postedOn":"9 days ago","description":"<div><p><i>Delivery Dispatcher </i><br />Here we grow again! We are a fully licensed, woman owned, vertically integrated cannabis company located in Isleton.</p><p>We are currently seeking a Delivery Dispatcher. This is a great opportunity to join a rapidly growing cannabis business and be part of an amazing team.</p><p>We treat all of our staff fairly, deep human empathy is critical to our company culture. We all work hard, we all have a common goal, we stay focused, &amp; we make sure to enjoy life together! We work hard to provide people with products that enrich their lives.</p><p>We are looking for a full and/or part time Dispatchers/Customer Service Reps that will communicate with customers, manage drivers, and maintain delivery inventory.</p><p>The ideal candidate must be an excellent communicator, be able to remain calm and composed, maintain a great attitude, work well in stressful situations.</p><p>A strong work ethic, multitasking skills, great communication/customer service skills, common sense, and trustworthiness are required.</p><p>You will be the first point of delivery customer communication for the company, so it is important that you represent the company well!</p><p>By law, must be 21 or older.</p><p><b>Responsibilities</b></p><ul><li>Communicate with customer through phone, email, and text on computer.</li><li>Process orders (everything related to this process)</li><li>Route drivers</li><li>Data entry/data management</li><li>Organize and maintain delivery inventory</li><li>Communicate with team members to ensure smooth transactions start to finish</li></ul><p><b>Skills/Requirements</b></p><ul><li>Excellent English (oral and written)</li><li>Strong math skills</li><li>Outstanding organizational and multitasking abilities</li><li>Active listener with excellent communication skills</li><li>Sound judgement and critical thinking</li><li>Common sense</li><li>Trustworthy</li><li>Detail oriented</li><li>Cannabis experience is preferred, some cannabis knowledge is required</li></ul><p>Personal protective equipment provided or required Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $14.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Ability to Commute/Relocate:</p><ul><li>Isleton, CA 95641 (Required)</li></ul><p>Application Question(s):</p><ul><li>Are you at least 21 years of age or older?</li></ul><p>Experience:</p><ul><li>Dispatching: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private","name":"Apothek"},"location":{"country":"United States","address":"Isleton, CA 95641","city":"Isleton","stateProvince":"CA"},"frontendLink":"/job-posting/apothek/dispatcher-customer-service/36c519932659a41ec3cbb0d27858f2a2","title":"Dispatcher/Customer Service","hash":"36c519932659a41ec3cbb0d27858f2a2","postingUrl":"https://www.indeed.com/job/dispatchercustomer-service-c77e721b24f2c742"},{"employmentType":"Full-time","postedOn":"12 days ago","description":"<div><p>We are seeking a Sales Representative for a Local Cannabis Brand.</p><p>Starting Compensation - $16 an hour plus bonus.</p><p>Employment Hours: 9:00 am to 5:00 pm<br />35 Hours</p><p>Responsibilities:</p><p>Customer Service required<br />New client acquisition<br />Scheduling appointments</p><p>Qualifications:</p><p>Positive Energy<br />Experience in cannabis industry is a must<br />Must have 2 years of sales face to face or phone sales experience.</p><p>Opportunity for growth.</p><p>Must include a resume with bio of one self along with work history.</p><p>Located in Tustin off Tustin Ranch</p><p>Equal Employment Opportunity</p><p>Job Type: Full-time</p><p>Pay: $16.00 per hour</p><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Cannabis Company"},"location":{"country":"United States","address":"Tustin, CA 92780","city":"Tustin","stateProvince":"CA"},"frontendLink":"/job-posting/cannabis-company/call-center-representative/b47a60cdba98dbdcfbb1b61304c05651","title":"Call Center Representative","hash":"b47a60cdba98dbdcfbb1b61304c05651","postingUrl":"https://www.indeed.com/job/call-center-representative-ad24d5ba9bf44a36"}]