3189 results
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Client Service Representative

Advanced Nutrients West Hollywood, CA 90069
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ABOUT US

Advanced Nutrients has been the No. 1 producer of pharmaceutical-grade cannabis nutrients since 1999, creating an intuitive line of products trusted by growers all over the world. As part of our mission to make cannabis an acceptable and everyday part of healing humanity, we are responsible for more industry innovations than any other company — and there are many more to come.


JOB SUMMARY

We are seeking Customer Service Representative to support our distribution network. The Customer Service Representative will ensure good working relationship with our customers by responding to all inquiries and complaints concerning purchase orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.


ROLES & RESPONSIBILITIES:

  • Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes
  • Coordinates special and last minute shipping requests, expediting any order as necessary
  • Communicates customer feedback to management including any signs of dissatisfaction
  • Provides follow up with other departments to ensure service standards are met
  • Assures proper invoicing of accounts by verifying computer generated invoices
  • Prepares shipping and tracing information to customers as required
  • Produces stock reports to check for product availability
  • Oversees all paperwork associated with orders and maintain the corresponding files
  • Maintains current and accurate procedure manual, which details the processing requirements for each account.


MINIMUM QUALIFICATIONS:

  • High School Diploma required; Bachelor's Degree is highly preferred
  • 2+ years' of customer service experience, manufacturing environment experience a plus
  • Experience with international distribution preferred
  • Ability to input multiple data transactions daily into an ERP system with high accuracy
  • ERP system experience, especially with Sage X3 is a bonus
  • Highly proficient with Google Suite and MS Office programs
  • Ability to foster lasting relationships with clientele, both over the phone and in-person
  • Excellent verbal and written communication skills
  • Effective time management skills and ability to prioritize urgent matter
  • Strong attention to detail and accuracy
  • Ability to be resourceful and open to continuous learning
  • Understanding of customer hierarchies, complex pricing structures and set ups
  • Problem solver with the ability to multi-task using judgment and decision-making skills.
  • A willingness to learn and teachable attitude
  • A desire to grow your career in the cannabis industry

4I5dU8SPkc

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The Customer Service Representative will ensure good working relationship with our customers by responding to all inquiries and complaints concerning purchase orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.</p><p></p><p><b><br />ROLES &amp; RESPONSIBILITIES:</b></p><ul><li>Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes</li><li>Coordinates special and last minute shipping requests, expediting any order as necessary</li><li>Communicates customer feedback to management including any signs of dissatisfaction</li><li>Provides follow up with other departments to ensure service standards are met</li><li>Assures proper invoicing of accounts by verifying computer generated invoices</li><li>Prepares shipping and tracing information to customers as required</li><li>Produces stock reports to check for product availability</li><li>Oversees all paperwork associated with orders and maintain the corresponding files</li><li>Maintains current and accurate procedure manual, which details the processing requirements for each account.</li></ul><p></p><p><b><br />MINIMUM QUALIFICATIONS:</b></p><ul><li>High School Diploma required; Bachelor's Degree is highly preferred</li><li>2+ years' of customer service experience, manufacturing environment experience a plus</li><li>Experience with international distribution preferred</li><li>Ability to input multiple data transactions daily into an ERP system with high accuracy</li><li>ERP system experience, especially with Sage X3 is a bonus</li><li>Highly proficient with Google Suite and MS Office programs</li><li>Ability to foster lasting relationships with clientele, both over the phone and in-person</li><li>Excellent verbal and written communication skills</li><li>Effective time management skills and ability to prioritize urgent matter</li><li>Strong attention to detail and accuracy</li><li>Ability to be resourceful and open to continuous learning</li><li>Understanding of customer hierarchies, complex pricing structures and set ups</li><li>Problem solver with the ability to multi-task using judgment and decision-making skills.</li><li>A willingness to learn and teachable attitude</li><li>A desire to grow your career in the cannabis industry</li></ul><p></p><p>4I5dU8SPkc</p></div></div>","company":{"companyType":"Private/Established","name":"Advanced Nutrients","logoUrl":"/logos/advanced-nutrients-d4f5ae7340460dee4105474cbb9651f2.png"},"location":{"country":"United States","address":"West Hollywood, CA 90069","city":"West Hollywood","stateProvince":"CA"},"frontendLink":"/job-posting/advanced-nutrients/client-service-representative/7dbb620267d73a52488926bb90f85a60","title":"Client Service Representative","hash":"7dbb620267d73a52488926bb90f85a60","postingUrl":"https://www.indeed.com/job/client-service-representative-26960a3d2a342a45"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Customer Service Representative (CSR)</p><p>Growth of the Bank overalland our commitment to training and promoting team members who choose to grow within the Bank – lead to continued opportunities to add customer-facing positions.</p><p>At <b>Fortress Bank</b> (BankFortress.com), our most important goal is to provide superior service to each of our valued customers. As a CSR, you will spend your time interacting with customers, focused on providing superior customer service through <b><i>interactions</i></b> not <i>transactions</i>. You will engage customers in conversations and assist them with their retail banking needs or refer them to Fortress colleagues who can help them.</p><p>We want team members who embrace diversity and are inclusive, as it is the company’s goal to make every employee and customer feel appreciated and valued. We are Fortress! Are you ready to be a part of this team? If yes, apply today.</p><p>Key Responsibilities:</p><ul><li>Maintain a cash drawer, including cash handling and daily balancing.</li><li>Ask questions and interact with our customers to build relationships.</li><li>Accurately and efficiently process potentially complex transactions utilizing multiple systems while providing excellent customer service.</li><li>Engage customers in interactions, listening to them and their needs, and proactively helping them understand our products and services that meet their needs.</li><li>Understand and abide by policies, procedures, and regulations to minimize risk.</li></ul><p>Requirements:</p><ul><li>1+ year(s) of experience interacting with people, along with cash handling experience: demonstrated through work, military, or educational experience</li><li>Excellence in customer service and professionalism</li><li>Accurate cash handling</li><li>Action oriented: full of energy to take on and complete work, including within teams</li><li>Self-motivated: recognizing and taking appropriate steps to complete timely, accurate work</li><li>Confidence to exercise judgment balanced with knowing when to seek assistance</li><li>Well organized and able to prioritize work in a fast paced, interruptive environment</li><li>Ability to learn and apply new skills, knowledge, and information, including new technology and systems</li><li>Flexibility in accepting task and schedule changes</li><li>Ability &amp; willingness to work until close each workday and to work Saturdays</li><li>Preferred: bilingual, English / Spanish</li></ul><p>If you are selected to move forward in our selection process, next steps for this job may include additional testing and background checks. Please ensure your resume/application includes a current email address that you check regularly, as invitations for these required activities will be emailed to you.</p><p>Fortress Bank conducts pre-employment testing for use of illegal drugs, including use of marijuana, cannabis, or any derivation of the drug, which is designated as illegal by the U.S. Government.</p><p>Equal Employment Opportunity Employer M/F/D/V</p><p>Job Type: Full-time</p><p>Pay: $12.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Disability insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Are you willing and able to work until close each work day and on Saturdays?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li><li>Cash handling: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Public/Established","name":"Fortress Bank","logoUrl":"/logos/fortress-bank-170a2c89b03e211f2b9f3a591e487321.png"},"location":{"country":"United States","address":"Davenport, IA 52807","city":"Davenport","stateProvince":"IA"},"frontendLink":"/job-posting/fortress-bank/customer-service-representative/98d4baf0e196c588aab557155be021d1","title":"Customer Service Representative","hash":"98d4baf0e196c588aab557155be021d1","postingUrl":"https://www.indeed.com/job/customer-service-representative-8923985d6a610d1c"},{"employmentType":"Full-time, Part-time","postedOn":"2 days ago","description":"<div><p>Job description</p><p><b>Alluvion Cannabis Company of Michigan</b></p><p><b>Position Title: </b>Customer Service Representative<br /><b>Location</b>: 701 Maple Street, Big Rapids MI<br /><b>Title of Supervisor</b>: Team Leader</p><p><b>PURPOSE AND SCOPE</b></p><p>It has been assumed that sales from 701 Maple will grow to be at least $5,000,000 within 2 to 3 years. Once the Covid-19 restrictions have been completely lifted, the in-store sales will be instituted.</p><p>Initially, because of Covid-19, all sales will be either pick-up or deliveries. It is assumed that 60% of the sales will be delivered and 40% pick-up. Deliveries will average 23 orders per day for the first half-year of operation. This will expand to 74 in the second year, 103 third year, and 151 thereafter. The total orders will average 34 daily initially, rising to 178, then 325, and finally 477.</p><p><b>PRINCIPAL RESPONSIBILITIES </b>(In order of importance)</p><ul><li>To field all orders over the phone and in-person when the retail opens.</li></ul><ul><li>To be fully knowledgeable about all of the cannabis strains for sale and their individual strong points.</li></ul><ul><li>To be fully knowledgeable about all alternative dosage products and the prescribed method of use.</li></ul><ul><li>To ensure all orders are paid for before shipment.</li></ul><ul><li>To verify the address of orders to be delivered and/or time of pick-up.</li></ul><ul><li>To assist in picking orders as required.</li></ul><ul><li>To ensure all METRC rules and regulations are followed in taking the order.</li></ul><ul><li>To meet all sales targets and goals establish each year.</li></ul><ul><li>To fill in on deliveries as needed while following all practices and protocols.</li></ul><p><b>REQUIREMENTS</b><br /><b>Education </b>A BS or BA preferred through a High School degree or GED with budtender experience.</p><p><b>Experience</b> At least 2 to 3 years experience in a retail environment or dealing with people as customers.</p><p><b>Special Skills </b>Excellent verbal skills. A friendly and courtesy conversational mode. Able to ascertain customer preferences. Valid MI driver’s license, fully insured registered car able to use in deliveries of orders to customers.</p><p><b>RELATIONSHIPS</b><br /><b>Internal </b>Routine contacts with Team Leader, and Retail Manager.<br /><b>External </b>Customers.</p><p><b>SUPERVISION OF PERSONNEL</b><br />None</p><p><b>JOB TYPES</b><br />Full-time, Part-time</p><p><b>PAY</b><br />$33,280/year</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.50 per hour</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $18.50 per hour</p><p>Schedule:</p><ul><li>Monday to Friday</li><li>Weekend availability</li></ul><p>Application Question(s):</p><ul><li>Do you have a fully insured and registered car that you are able to use in deliveries of orders to customers if needed?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Alluvion Cannabis Company of Michigan"},"location":{"country":"United States","address":"Big Rapids, MI 49307","city":"Big Rapids","stateProvince":"MI"},"frontendLink":"/job-posting/alluvion-cannabis-company-of-michigan/customer-service-representative/8499360c055566598944a90d6702151c","title":"Customer Service Representative","hash":"8499360c055566598944a90d6702151c","postingUrl":"https://www.indeed.com/job/customer-service-representative-a3b5656fc463a547"},{"postedOn":"2 days ago","description":"<div><div><div>The Call Center Representative Position at Purple Lotus is the most important position on the sales team. The Call Center Representative is the first point of contact and is responsible for upholding 5 star service over the phone with our loyal customers and MVPs. We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</div><div></div><div><br />To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.This position demands an extremely high standard of emotional intelligence and hospitality.</div><div><p><b>Customer Service Representative Job Duties</b></p><div><ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li><li>Candidate must be willing to work a flexible schedule based on the demands of the business, including evenings, weekends and holidays.</li><li>Ability to handle fast paced environment while providing superior customer service.</li></ul></div></div><div><p><b>Requirements</b></p><div><ul><li>High School Diploma or equivalent</li><li>Recent and relevant hospitality and/or retail experience/existing cannabis knowledge not required, but a desire to learn is</li><li>Excellent customer service skills</li><li>Knowledge and adherence to the policies, procedures and goals of the Lotus Way</li><li>Customer Service Representative must be team oriented, possess strong customer service skills, and encompass a positive attitude.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul></div></div><div><p><b>Skills</b></p><div><ul><li>Strong inter-personal and communication skills</li><li>Strong attention to detail a must</li><li>Organizational Skills</li><li>Networking Savvy</li><li>Understanding of what makes an event “successful”</li><li>Creative flair for effective design and development of an event</li><li>Dedication to Customer Service</li><li>Motivation for Sales</li></ul></div></div><div><p><b>Schedule</b></p><div><ul><li>Monday to Friday</li><li>Weekends required</li><li>Holidays required</li><li>Day shift</li><li>Night shift</li><li>8 hour shift</li></ul></div></div><div><p><b>Pay &amp; Compensation</b></p><div><ul><li>Hourly pay</li></ul><br /><div></div><div><b>Additional Compensation:</b></div><ul><li>Bonuses</li><li>Store Discounts</li></ul></div></div><div><p><b>Benefits</b></p><div><ul><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Flexible schedule</li></ul></div></div></div><br /><div><h2><b>Purple Lotus (NWHS Co, INC.) - San Jose</b></h2><p>752 Commercial St, San Jose, CA 95112</p></div><p></p></div>","company":{"name":"Purple Lotus (NWHS Co, INC.)"},"location":{"country":"United States","address":"San Jose, CA 95112","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/purple-lotus-nwhs-co-inc/call-center-representative/efdfe20bf9a497eabfde20c632f64062","title":"Call Center Representative","hash":"efdfe20bf9a497eabfde20c632f64062","postingUrl":"https://www.indeed.com/job/call-center-representative-c7811a9b60589797"},{"employmentType":"Full-time","postedOn":"4 days ago","description":"<div><p>The role of Customer Service Representative is more customer service and success than anything else. Not only are you the face and voice of our company to our customers but you are the conduit by which new customers learn more about products available to them. Awareness and Ownership is key</p><p>• Troubleshoot issues and help solve them as they come about</p><p>• Handle multiple, diverse projects and tasks at once</p><p>• Strong communicator, able to handle customer and vendor relationships</p><p>• Assist in the coordination of logistics, 3PL, drop ships, returns, and credit for refurbished items</p><p>• Provide consistent exceptional service for new and existing customers</p><p>• Point of sale system experience</p><p>• Respond to customer requests for information in a patient and informative way</p><p>• Maintain a basic understanding of the products available within the warehouse</p><p>• Be able to follow best practices established by the company for customer engagement and compliance</p><p>• Projects a positive image of the organization to employees, customers, industry, and community</p><p>• Ability to build long term relationships with customers for referrals and repeat business</p><p>#ZR</p></div>","company":{"companyType":"Private/Growth","name":"FlowerHire","logoUrl":"/logos/flowerhire-de3bfde5362e9dec37f0eb36f4c1951a.jpeg"},"location":{"country":"United States","address":"Los Angeles, CA, USA","city":"Los Angeles","stateProvince":"CA"},"frontendLink":"/job-posting/flowerhire/customer-service-representative/007d8fb6e33c4db06c6936f8e7bb12ac","title":"Customer Service Representative","hash":"007d8fb6e33c4db06c6936f8e7bb12ac","postingUrl":"https://cannabisjobs.net/job/46947/customer-service-representative/"},{"employmentType":"Full-time","postedOn":"2 days ago","description":"<div><p>Medical Receptionist required for rapidly growing Medical Cannabis physician office. We are seeking a friendly, professional applicant for duties to include:</p><p>- Scheduling</p><p>- Payment Collection</p><p>- Product Sales</p><p>- Database Management</p><p>- Patient Intake</p><p>- Patient Education</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Medical Marijuana Treatment Clinics of Florida"},"location":{"country":"United States","address":"Pensacola, FL 32503","city":"Pensacola","stateProvince":"FL"},"frontendLink":"/job-posting/medical-marijuana-treatment-clinics-of-florida/front-desk-medical-receptionist/97b2b0df2bd0f5444001e02b9371bc01","title":"Front Desk Medical Receptionist","hash":"97b2b0df2bd0f5444001e02b9371bc01","postingUrl":"https://www.indeed.com/job/front-desk-medical-receptionist-523fa34205b4ea37"},{"employmentType":"Part-time, Casual, Permanent","postedOn":"22 hours ago","description":"<div><p>Doctor Love and Hemp City Cranbrook is now hiring a part time customer service representative to join our already fantastic team.</p><p>The company has been in business for 20 years. The owners of the company are amazing people to work for. We sell adult toys and novelties along with a wide assortment of products for smoking your legal herb.</p><p>We are specifically looking for someone who is ok with working evenings and weekends with the possibility of some day shifts and cover shifts when needed. Applicants must be able to take direction and work independently to accomplish the managers goals set out daily. Shifts will be approximately 3 per week.</p><p>Our hours of operation are 10am-8pm Monday to Saturday and 10am-6pm on Sunday.</p><p>We have a lot of work daily that needs to be completed to keep out shelves fully stocked and to maintain the cleanliness of the store to protect everyone.</p><p>We have a specific Covid-19 cleaning schedules to keep all staff and customers safe during this time. We also provide gloves, masks, and hand sanitizer for customers and staff.</p><p>Applicant must have retail and customer service experience. They also must be capable of counting and handling cash and using a Debit/Credit card machine.</p><p>There are sales incentive bonuses and we do offer a discount in the store for employees when they have passed their probation period.</p><p>Applicant must be 19+ to apply with 2 job references and 1 personal reference.</p><p>Job Types: Part-time, Casual, Permanent</p><p>Salary: From $15.20 per hour</p><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />We are following all provincial mandates and have a cleaning schedule that management and staff follow.</p><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li><li>Cash handling: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Doctor Love and Hemp City"},"location":{"country":"Canada","address":"Cranbrook, BC","city":"Cranbrook","stateProvince":"BC"},"frontendLink":"/job-posting/doctor-love-and-hemp-city/customer-service/e5bc7ccc3d4ec786327a0edfdc1df234","title":"Customer Service","hash":"e5bc7ccc3d4ec786327a0edfdc1df234","postingUrl":"https://ca.indeed.com/job/customer-service-fa011d4765386dff"},{"employmentType":"Full-time, Part-time, Permanent","postedOn":"22 hours ago","description":"<div><p><b>Cannabis Customer Service Agent </b><b>Employment Type: </b>Full-time &amp; part-time positions available</p><p><b>Company Overview: </b>Grasshopper Retail Inc. has strong roots in Prince George and we’re passionate about providing cannabis consumers with a more trustworthy and enjoyable means of procuring recreational cannabis that is high quality, regulated, and dependable. We strive for excellent customer satisfaction. Apply now to become a member of our forward-thinking, fun loving team of grasshoppers.</p><p><b>The Position: </b></p><p>We’re looking for 19+ individuals who share our passion in this newly emerging industry and who are professional, driven, and excellent team players. Candidates must have strong communication skills, interpersonal skills and a commitment to customer service. The wage will start at $16/hour.</p><p><b>Job Duties: </b></p><ul><li>Be a knowledge resource for our clientele to obtain information on all cannabis related topics</li><li>Keep strict record of inventory</li><li>Manage cash and credit transactions</li><li>Check ID</li><li>Work within regulations established by the Government of Canada and BCLDB</li><li>Perform Point of Sale duties</li></ul><p>Prior customer service and retail experience is an asset. Successful applicants will be required to complete the mandatory security verification as required by the Worker Qualification Regulation. Selling it Right certification is also required. Successful applicants will be reimbursed for this fee.</p><p>A security screening is a background check of the applicant involving a broad set of checks including a court database check, correctional services check, police information checks, and a review of any other information and records required by the general manager or security manager.</p><p><b>How to Apply: </b></p><p>Please e-mail us your cover letter and resume with the subject title “Cannabis Customer Service Agent Application”</p><p>Application deadline: 2021-06-17</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: $16.00-$18.50 per hour</p><p>Application Deadline: 2021-06-23</p><p>Job Types: Full-time, Part-time, Permanent</p><p>Salary: From $16.00 per hour</p><p>Benefits:</p><ul><li>On-site parking</li><li>Store discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Night shift</li><li>Weekends</li></ul><p>COVID-19 considerations:<br />All customers and staff are required to wear a mask, online orders &amp; payment are accepted, surfaces are sanitized regularly, social distancing in place.</p><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (required)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Grasshopper Retail Inc."},"location":{"country":"Canada","address":"Prince George, BC","city":"Prince George","stateProvince":"BC"},"frontendLink":"/job-posting/grasshopper-retail-inc/cannabis-customer-service-agent/cc6b5b49318591ef16bd65c5dd222987","title":"Cannabis Customer Service Agent","hash":"cc6b5b49318591ef16bd65c5dd222987","postingUrl":"https://ca.indeed.com/job/cannabis-customer-service-agent-ec133e52ce20b49a"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Interested candidates should submit a cover letter for greater consideration.</b></p><p><b>Les personnes intéressées devraient soumettre une lettre de motivation pour une meilleure considération.</b></p><p><b>About Us</b><br />Canadian Cannabis Clinics specializes in the assessment of patients for medical cannabis. We are Canada's largest chain of clinics specializing in medical cannabis, continually growing to increase access to patients across the country.</p><p><b>About Our Team</b><br />We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate medical professionals. Canadian Cannabis Clinics fosters a progressive culture, offering its employees a real chance to make an impact.</p><p><b>PURPOSE</b><br />The Bilingual Patient Care Coordinator will handle inquiries, scheduling and education for the Quebec and Canadian French medical cannabis patients by telephone and email. Must be able to speak fluently in French and English. Will assist our Health Care Practitioners with accurate history taking and verbal or written translation. Must work as an effective member of an integrated Patient Service team. Must be able to work quickly and in a detailed manner to keep up-to-date with patient requests.</p><p><b>PRIMARY RESPONSIBILITIES</b></p><ul><li>Vetting medical records and referrals</li></ul><ul><li>Answering inbound calls and making outbound calls</li></ul><ul><li>Booking and confirming patient appointments</li></ul><ul><li>Answering patient and physician inquiries via email</li></ul><ul><li>Data entry and document management</li></ul><ul><li>Educating patients on medical cannabis</li></ul><ul><li>Completing registrations with Licensed Cultivators</li></ul><ul><li>Keeping up to date on current cannabis news, laws and regulations</li></ul><ul><li>Troubleshooting patient concerns</li></ul><ul><li>Establishing and maintaining a maximum level of client satisfaction</li></ul><ul><li>Helping out with patient retention</li></ul><ul><li>Performing other duties as assigned</li></ul><p><b>JOB SPECIFICATIONS / PREFERRED SKILLS</b></p><ul><li>Resides within proximity to regional territory</li></ul><ul><li>Owns personal vehicle with valid provincial driver’s license</li></ul><ul><li>Ability to use a high degree of tact, diplomacy and discretion in working with others</li></ul><ul><li>Must be team-oriented</li></ul><ul><li>LPN in Quebec or RPN in Ontario Administrative Skills</li></ul><p><b>Administrative Skills</b></p><ul><li>Excellent organizational skills, with special consideration to time and clinic operations</li></ul><ul><li>Ability to organize and prioritize multiple tasks and work roles</li></ul><ul><li>Strong document management skills</li></ul><ul><li>Demonstrated proficiency in computer word processing, spreadsheet applications, and Electronic Medical Record (EMR) systems</li></ul><p><b>Communication Skills</b></p><ul><li>Strong conflict resolution skills</li></ul><ul><li>A professional office demeanor including phone etiquette and business communication skills</li></ul><ul><li>Able to communicate effectively using all communication vehicles in French and English</li></ul><p><b>Problem Solving/ Analytical Skills</b></p><ul><li>Demonstrated ability to make quick decisions and solve tough problems</li></ul><ul><li>Works well independently, can manage multiple priorities, and is solutions oriented and proactive</li></ul><ul><li>Must be detail-oriented</li></ul><p><b>Working Conditions</b></p><p>Daytime, office environment with little meeting attendance required. Physical effort limited to interaction with a computer screen. Must be available to work evenings and weekends, including some holidays.</p><p><b>Time Allocation</b></p><p>40% Patient Inquiries (by email or telephone) 30% Patient Care and Education 30% Administrative Work (Intake, Record Keeping, Coordinating, Other Projects) Travel Required 20%</p><p><i>We would like to thank all applicants for their interest but only those selected for an interview will be contacted.</i></p><p><b>Canadian Cannabis Clinics</b> <b>is an Equal Opportunity Employer. W</b>e are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>Company pension</li><li>Dental care</li><li>Employee assistance program</li><li>Extended health care</li><li>Life insurance</li><li>Vision care</li><li>Wellness program</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul><p>Application question(s):</p><ul><li>How many years of Clinic experience do you have?</li></ul><p>Language:</p><ul><li>English (preferred)</li><li>French (preferred)</li></ul><p>Licence/Certification:</p><ul><li>G/G2 (preferred)</li></ul><p>Work remotely:</p><ul><li>Temporarily due to COVID-19</li></ul><p>COVID-19 precaution(s):</p><ul><li>Remote interview process</li><li>Virtual meetings</li></ul></div>","company":{"companyType":"Private/Established","name":"Canadian Cannabis Clinics"},"location":{"country":"Canada","address":"Ottawa, ON","city":"Ottawa","stateProvince":"ON"},"frontendLink":"/job-posting/canadian-cannabis-clinics/bilingual-patient-care-coordinator-educator/f4ced90313a53c085ad4493c94203937","title":"Bilingual Patient Care Coordinator/Educator","hash":"f4ced90313a53c085ad4493c94203937","postingUrl":"https://ca.indeed.com/job/bilingual-patient-care-coordinatoreducator-02608ad6378ecc22"},{"employmentType":"Part-time, Permanent","postedOn":"3 days ago","description":"<div><p>Job Description</p><p><b>Clarity is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your security verification through Service Canada ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Part time</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><p><b>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit a cover letter along with your resume!</b></p><p>Job Types: Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Clarity Cannabis","logoUrl":"/logos/clarity-cannabis-5a98dbbb088ab9be0b3479a448e93a27.png"},"location":{"country":"Canada","address":"Victoria, BC","city":"Victoria","stateProvince":"BC"},"frontendLink":"/job-posting/clarity-cannabis/customer-service/809ba52041ad63c08d4caac51e4bd789","title":"Customer Service","hash":"809ba52041ad63c08d4caac51e4bd789","postingUrl":"https://ca.indeed.com/job/customer-service-1e6c7732dfb125ab"},{"employmentType":"Part-time, Permanent","postedOn":"8 days ago","description":"<div><p>Job Description</p><p><b>Clarity is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your security verification through Service Canada ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Part time</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><p><b>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit a cover letter along with your resume!</b></p><p>Job Types: Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Clarity Cannabis","logoUrl":"/logos/clarity-cannabis-5a98dbbb088ab9be0b3479a448e93a27.png"},"location":{"country":"Canada","address":"Kamloops, BC","city":"Kamloops","stateProvince":"BC"},"frontendLink":"/job-posting/clarity-cannabis/customer-service-representative/99c3e7c829814990a5d6e6398b17cdbf","title":"Customer Service Representative","hash":"99c3e7c829814990a5d6e6398b17cdbf","postingUrl":"https://ca.indeed.com/job/customer-service-representative-95614192b4d58d48"},{"employmentType":"Contract","postedOn":"6 days ago","description":"<div><p>Resolute Workforce Solution (a subsidiary of Brevitas Consulting Inc.) is dedicated to helping organizations achieve tangible results and lasting improvements via successful project delivery, continuous process improvement and effective management of change. We serve businesses in a wide range of industries including Pharmaceuticals, Medical Cannabis, Food &amp; Beverage, Chemicals, and Information Technology.</p><p>Currently we are looking for highly motivated and energetic individual to join our team as an Customer Service Representative in Greater Toronto Area, ON.</p><p>Responsibilities:</p><ul><li>To independently manage and handle International Order Fulfillment process and non-commercial requests, order creation and management, customer master data and services, creation of international deliveries, job assignment to the traffic group and transportation scheduling.</li></ul><ul><li>In the absence of department’s manager, acts as her/his deputy and overseas on going shipment arrangements and all related documentation.</li></ul><ul><li>Weekly and monthly analysis and reporting of Customer Service’s KPI’s (OTS, backorders, complaints);</li></ul><ul><li>handles customer’s queries and orders;</li></ul><ul><li>provide training and support as needed to the Traffic Group.</li></ul><ul><li>Monitor the timely completion of statistical data for commercial and non-commercial deliveries; run and provide BI/SAP reports for ad-hoc requests originating from different creation, editing and maintenance of, departmental procedures and documentation.</li></ul><ul><li>Provide office administration and project back up support.</li></ul><p>Qualifications:</p><ul><li>BA / BS or equivalent experience and education (preferred)</li></ul><ul><li>Minimum of 2 years of international customer services and traffic administration experience</li></ul><ul><li>Advanced knowledge and understanding of Global Air, Truck and Ocean transit times</li></ul><ul><li>SAP knowledge is an asset</li></ul><ul><li>Fluent in Spanish and/or French (preferred)</li></ul><ul><li>Knowledge of international, US, and Canadian trade regulations and documentation</li></ul><p>We thank all applicants in advance; however, we will only contact the candidates whose qualifications match closely to the job requirements.</p><p>Resolute Workforce Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p><p>Contract length: 12 months</p><p>Job Type: Contract</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Experience:</p><ul><li>SAP: 1 year (preferred)</li><li>Customer service: 2 years (required)</li><li>Traffic Administration: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Resolute Workforce Solutions"},"location":{"country":"Canada","address":"Toronto, ON","city":"Toronto","stateProvince":"ON"},"frontendLink":"/job-posting/resolute-workforce-solutions/customer-service-representative-logistics/869a6b793e7eaf9ba45c4b286d2c6fd1","title":"Customer Service Representative/Logistics","hash":"869a6b793e7eaf9ba45c4b286d2c6fd1","postingUrl":"https://ca.indeed.com/job/customer-service-representativelogistics-395687a6e74527f8"},{"employmentType":"Full-time","postedOn":"8 days ago","description":"<div><p><i>Packaging Account Manager/Customer Service </i><br /><b>Position Overview: </b> The Customer Service Representative/Account Manager is responsible for communication with customers, entering orders and performing a variety of additional tasks to facilitate an excellent customer experience while supporting Sales, Production and Shipping operations in order to maintain and grow sales within their assigned accounts.</p><p><b>Organizational Alignment: </b></p><ul><li>Reports to the Customer Service Manager Operations Manager</li></ul><ul><li>Participates as a member of the Account Management Business Area Team (BAT)</li></ul><ul><li>Fosters close, cooperative relationships with all team members and internal customers</li></ul><p><b>Our Culture: </b> At StandFast we expect all employees to instill our vision and core values into their everyday tasks. As we have grown as a company, we pride ourselves on our long-standing family dynamic that has helped us build a best place work environment. With you as part of our team, we can continue to grow as a company by living out our vision and core values.</p><p><b>Position Responsibilities: </b></p><ul><li>Assist Sales team by maintaining accounts and developing strong customer relationships to support and promote current and future business opportunities</li></ul><ul><li>Develop strong, internal working relationships to support and promote efficient, timely, and accurate response to customer’s expectations while following company processes and procedures</li></ul><ul><li>Works with Sale and Finance Teams to set up new accounts and update existing accounts</li></ul><ul><li>Communicate with customers regarding order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions</li></ul><ul><li>Assists in resolving product/service problems by clarifying the customer's complaint; explaining the best solution to solve the problem, expediting correction/adjustment and following up to ensure resolution</li></ul><ul><li>Data entry on workflow requests for quoting and samples when necessary</li></ul><ul><li>Ensure accurate pricing for invoicing on all order processing and miscellaneous charges</li></ul><ul><li>Pricing authority on reorders within guidelines of initial pricing</li></ul><ul><li>Maintain accurate specs, print cards, pricing and customer files throughout company software (Amtech, IQ, Workflow, SharePoint, Microsoft products, etc.)</li></ul><ul><li>Manages new items by facilitating new item meetings, assist in gathering approvals, final CADs, spec accuracy, purchasing of materials and order processing</li></ul><ul><li>Purchase necessary materials or supplies from vendors on a timely basis to be used in production with accurate files and product information such as litho labels, print plates, cutting dies, hooks, etc.</li></ul><ul><li>Process orders on a timely basis while performing necessary quality checks for accuracy on both new and repeat items</li></ul><ul><li>Works with production staff while utilizing Amtech and CTI to achieve on time customer deliveries</li></ul><ul><li>Analyze customer warehouse programs and usage to ensure availability and min/max levels</li></ul><ul><li>Communication and information liaison between Sales and Production with support of all other internal departments</li></ul><ul><li>Attend various company meetings as needed/required</li></ul><ul><li>Other duties as assigned</li></ul><p>In addition to the functions listed above, the employee is expected to: exercise honesty, integrity and respect with all customers, vendors and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude and communicate effectively while working with accuracy, efficiency and attention to detail. Employee must maintain good attendance, work safely in compliance with all company safety policies, and respect the work environment.</p><p><b>Knowledge, Skills and Attributes: </b></p><ul><li>Understands and can communicate the package design, production and shipping process.</li></ul><ul><li>A problem solver</li></ul><ul><li>Ability to perform math functions including working with fractions and decimals, ability to compute rates, ratios and percentages and calculate figures such as discounts, costs, etc.</li></ul><ul><li>Proven ability to assimilate new information quickly</li></ul><ul><li>Capable of and enjoys project management in a fast pace environment</li></ul><ul><li>Advanced listening and questioning skills</li></ul><ul><li>Advanced oral and written communication skills</li></ul><ul><li>Strong organization and time planning skills, including follow-up</li></ul><ul><li>Extremely detail-oriented</li></ul><ul><li>A team player who is comfortable in a collaborative work environment</li></ul><ul><li>Patient and versatile in being able to adapt to many situations while maintaining composure even in difficult situations</li></ul><ul><li>People oriented with the ability to build relationships quickly founded on integrity and trust</li></ul><ul><li>Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)</li></ul><p><b>Education/Experience: </b></p><ul><li>High School diploma or equivalent is required; college and/or Sales or Customer Service coursework preferred</li></ul><ul><li>Minimum of 2+ years of customer service / customer relations experience; preferably in a manufacturing environment</li></ul><ul><li>Superb customer service, computer and administrative skills as well as excellent verbal and written communication skills</li></ul><ul><li>Knowledge of the manufacturing process is highly preferred; corrugated manufacturing is a plus</li></ul><ul><li>Amtech knowledge is greatly preferred</li></ul><p><b>Environmental Job Requirements and Working Conditions: </b></p><ul><li>Work is performed in a business office environment with exposure to production and warehouse floor. Travel to company, customer and vendor sites, including some that are out of state, may be required</li></ul><p><i>Related keywords: cannabis, marijuana, manager</i></p><p><b>Standfast Group provided the following inclusive hiring information: </b></p><p>We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</p><p>Job Type: Full-time</p><p>Pay: $35,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>On call</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Standfast Group","logoUrl":"/logos/standfast-group-ed915384cd0f0477890355878defc5cf.jpeg"},"location":{"country":"United States","address":"Carol Stream, IL 60188","city":"Carol Stream","stateProvince":"IL"},"frontendLink":"/job-posting/standfast-group/customer-service-representative/cac001fc6cd796eea286ab4d8ee3d1fd","title":"Customer Service Representative","hash":"cac001fc6cd796eea286ab4d8ee3d1fd","postingUrl":"https://www.indeed.com/job/customer-service-representative-a4c6280f590644ae"},{"employmentType":"Full-time, Part-time, Casual","postedOn":"6 days ago","description":"<div><p><b><i>**Please note that applications are only accepted on our website at www.cnbjobs.ca**</i></b></p><p><b>CANNABIS NB </b></p><p><b>Customer Experience Representative </b></p><p><b>Edmundston, New Brunswick </b></p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.</p><p>Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.</p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.</p><p>The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.</p><p><b>If this describes you, we’d love to hear from you: </b></p><ul><li>Inquisitive, quick learner who uses innovation and positive outlook to adapt to change</li><li>Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships</li><li>Highly involved team member, initiating action and working cooperatively with others to accomplish group goals</li><li>Deep understanding of the commitment to social responsibility</li><li>19 years of age or older</li><li>Able to work a flexible schedule including days, evenings, and weekends.</li><li>Any post-secondary education, an asset</li><li>Ability to speak in both official languages at an intermediate level or higher, is an asset</li></ul><p><b>What we offer? </b></p><ul><li>$19.87 per hour (inclusive rate with 4 % vacation &amp; 4 % holiday pay)</li><li>No guaranteed minimum hours.</li><li>Ability to apply internally for vacant full-time or part time positions</li></ul><p>How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments.</p><p>Offers of employment will be dependent on a background screening resulting in an outcome acceptable to CANNABIS NB.</p><p>We thank all candidates for their interest; but, only those under consideration, will be contacted.</p><p>All applicant communication will be completed through the candidate’s email as indicated with this application. Applicants will receive an automatic email notification upon submission detailing that the application has been received. All further email communications during the application process will be sent via email throughout the selection process.</p><p>Note: Subject to the response to this advertisement, the education and experience requirements may be adjusted. We thank all candidates for their interest, however, only those under consideration will be contacted. For more information about CNB, please visit https://www.cannabis-nb.com/.</p><p>Job Types: Full-time, Part-time, Casual</p><p>Salary: $19.87 per hour</p><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends</li></ul></div>","company":{"companyType":"Government","name":"Cannabis NB","logoUrl":"/logos/cannabis-nb-6e20d8e6c6ed03f6126c7f8398b42935.jpeg"},"location":{"country":"Canada","address":"Edmundston, NB","city":"Edmundston","stateProvince":"NB"},"frontendLink":"/job-posting/cannabis-nb/customer-experience-representative/d7e3ad127bd2888bdad5b71745f177f5","title":"Customer Experience Representative","hash":"d7e3ad127bd2888bdad5b71745f177f5","postingUrl":"https://ca.indeed.com/job/customer-experience-representative-4a9fb4ceb96d54f4"},{"employmentType":"Full-Time","postedOn":"3 days ago","description":"<div><p>1 positions will be hired for four (4) 10 hour shifts, starting 2 days/week in Grants Pass and 2 days/week in Medford (eventually moving to full-time in Grants Pass). Shift are between 7:00am-6:30pm with 30 min unpaid lunch.</p><p>The candidate must type a minimum of 40 wpm and be proficient in Word and have experience with excel. This position will complete patient check-in, co-pay/deductible collection, answering phone calls, scheduling, turning over patient rooms and light cleaning duties and other duties as assigned.</p><p>Customer service experience is preferred.</p><p>Excellent attendance is required.</p><p>Attention to detail, friendliness, and the ability to multitask are extremely important components of this job.</p><p>Excellent grammar and punctuation required.</p><p>Skills testing may be completed: Typing test and Microsoft word</p><p>Pre-Employment drug screening (including Cannabis)</p><p>Background test required</p><p>Benefits offered: Paid sick leave (available after 90 days). <b>No time off in first 90 days.</b></p><p>Visit our website at www.rptkids.com to learn more about our company.</p><p>*Please note that the pay rate is $14-18 per hour based on experience with all aspects of the job.</p><p>Job Type: Full-Time</p><p>Job Type: Full-time</p><p>Pay: $14.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Rogue Pediatric Therapies"},"location":{"country":"United States","address":"Grants Pass, OR","city":"Grants Pass","stateProvince":"OR"},"frontendLink":"/job-posting/rogue-pediatric-therapies/patient-service-representative/f7a431ab6943b9d5c363ad94809aa715","title":"Patient Service Representative","hash":"f7a431ab6943b9d5c363ad94809aa715","postingUrl":"https://www.indeed.com/job/patient-service-representative-72a76a97de1d3980"},{"employmentType":"Full-time, Part-time","postedOn":"3 days ago","description":"<div><p>If you are personable, detail-oriented, and passionate about helping others you might be a great fit for Miracle Greens! We are a home-grown, humble, and passionate dispensary that carries a wide variety of cannabis and hemp products for consumers new and old.</p><p>Budtenders work to provide customers with exceptional service, connecting people to the correct products! We are open to hiring full or part-time employees. The hours are somewhat flexible, and the tips are great (expect roughly an additional $8-12/hr on average between cash/card tips).</p><p>We are looking for budtenders, starting immediately! Please email us a resume and brief cover letter explaining why you are right for the job, or stop in with a resume (during regular business hours) and ask for Jake, Haley, or a shift lead!</p><p>Extensive cannabis experience is not a requirement, we are willing to train the correct personality!</p><p>OLCC Handler's permit is required and can be acquired online through the OLCC website. If you successfully receive your permit and are hired we will reimburse your fee!</p><p>Customer Service, Cash Handling, and previous Budtending experience are all huge advantages!</p><p>Job Types: Full-time, Part-time</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Night shift</li><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>OLCC Handler's Permit (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private","name":"Miracle Greens"},"location":{"country":"United States","address":"Corvallis, OR 97330","city":"Corvallis","stateProvince":"OR"},"frontendLink":"/job-posting/miracle-greens/customer-service-associate/4921c658f25bfa6744203b5ddec2e99c","title":"Customer Service Associate","hash":"4921c658f25bfa6744203b5ddec2e99c","postingUrl":"https://www.indeed.com/job/customer-service-associate-815af0a9134e64df"},{"employmentType":"Part-time, Permanent","postedOn":"9 days ago","description":"<div><p><b>Company description</b></p><p>We are the downtown core’s only locally owned and independent dispensary - located in one of Edmonton’s historic buildings and on one of its favorite streets.</p><p>We want to help make Edmonton even more enjoyable. To us, that means offering a hand-picked selection of great products at great prices, with a great retail experience that connects the best of cannabis and Edmonton.</p><p>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit your cover letter along with your resume!</p><p>We thank all interested applicants, but only those selected will be contacted. Please note all offers of employment at Armstrong Block Cannabis are conditional upon the successful AGLC approval to be a Qualified Cannabis Worker and completion of a pre-hire background check. This may include anything up to and including a criminal history check, reference checks, and/or credit check.</p><p>Armstrong Block Cannabis is an equal opportunity employer that embraces diversity in the workplace and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. We welcome applications from all interested individuals; however only those candidates selected for an interview will be contacted. Unfortunately, due to the historic nature of this building we are unable to accommodate barrier free access at this time.</p><p><b>Job description</b></p><p><b>Who You Are…</b></p><p>You love people and connecting people with the best products through great conversation. You are the smiling face of the store and the first line of response for our customers. You will communicate in an open, helpful, engaging manner while ensuring you provide exceptional customer service contributing to our high level of customer satisfaction.</p><p>*<br /><b>What You’ll Do…</b></p><ul><li>Report to the Store Manager</li></ul><ul><li>Develop and share knowledge of a range of new and current products available for purchase</li></ul><ul><li>Maintain highest level of customer experience, satisfaction, and confidentiality</li></ul><ul><li>Ensure proper execution of standard operating procedures</li></ul><ul><li>Point of sale, cash and inventory management in high volume retail environment</li></ul><ul><li>Ensure the sales area is maintained to be organized and sanitized</li></ul><ul><li>Diffuse difficult encounters with customers</li></ul><ul><li>Other duties as required</li></ul><p><b>What You’ll Bring…</b></p><ul><li>Must be at least 18 years of age</li></ul><ul><li>GED or high school diploma</li></ul><ul><li>AGLC Qualified Cannabis Worker approval</li></ul><ul><li>Provide a local police information check dated within 6 months</li></ul><ul><li>Ability to work a variety of shifts including evening and weekend shifts as required</li></ul><ul><li>Working knowledge of point-of-sale systems</li></ul><ul><li>Strong customer service skills with strong communication, time management, and problem-solving skills</li></ul><ul><li>Efficiency and effectiveness in a high volume retail environment</li></ul><ul><li>Ability to work as a member of a team</li></ul><ul><li>Ability to transfer up to ~30lbs. boxes and ambulate stairs</li></ul><ul><li>Knowledge of cannabis is an asset</li></ul><p>*</p><p>Industry: Retail</p><p>Part-time hours: 30 per week</p><p>Job Types: Part-time, Permanent</p><p>Salary: $16.00 per hour</p><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Night shift</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Armstrong Block Cannabis"},"location":{"country":"Canada","address":"Edmonton, AB","city":"Edmonton","stateProvince":"AB"},"frontendLink":"/job-posting/armstrong-block-cannabis/customer-service-representative/e5ffec465894f67dba5bf01fcf5d55e7","title":"Customer Service Representative","hash":"e5ffec465894f67dba5bf01fcf5d55e7","postingUrl":"https://ca.indeed.com/job/customer-service-representative-d50a978e0f16f76e"},{"employmentType":"Full-time","postedOn":"6 days ago","description":"<div><p>San Juan Health and Wellness Center is continuing to grow, and we are expanding our office support team. We currently have an opening for a full-time, front desk support.</p><p>Our mission is to provide the best care in the simplest and kindest manner. We believe our patient's time is valuable and we keep our focus on healthcare.</p><p>We provide medication management services including suboxone therapy, mental health counseling, we sell medical grade CBD and process medical cannabis applications. Currently the office is home to four medical providers (one psychiatrist and three nurse practitioners) and two mental health counselors.</p><p>We are looking for a mature, experienced individual to strengthen our front desk team. The ideal candidate must have previous medical office experience and understand what it takes to provide a high level of customer service in a fast-paced environment.</p><p>If you are looking for a chance to be part of a dedicated, professional, and relaxed team please send or drop off your resume. <b>No phone calls please!</b></p><p><b>Duties will include but are not limited to: </b></p><p>· Greet and register patients</p><p>· Assist patients to complete all necessary forms and documentation</p><p>· Answer incoming calls and handle inquiries</p><p>· Schedule patient appointments</p><p>· Collect co-payments and payments</p><p>· Obtain external medical reports as required by the providers</p><p>· Manage incoming and outgoing referrals</p><p>· Covers co-workers as needed, working as a team to provide the highest level of service to patients and visitors.</p><p>· Performs other job-related duties as assigned.</p><p><b>Applicants must have the following qualifications: </b></p><p>· High school diploma or GED</p><p>· Minimum of two years previous medical office experience</p><p>· Computer and electronic health record experience</p><p>· Knowledge of general administrative, clerical, and medical office procedures</p><p>· Working knowledge of health insurance preferred.</p><p>Pay dependent on experience.</p><p>Job Type: Full-time</p><p>Salary: $12.00 to $14.00 /hour</p><p>Job Type: Full-time</p><p>Pay: $12.00 - $14.00 per hour</p><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li><li>Computer Skills: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Startup","name":"San Juan Health and Wellness Center"},"location":{"country":"United States","address":"Farmington, NM 87401","city":"Farmington","stateProvince":"NM"},"frontendLink":"/job-posting/san-juan-health-and-wellness-center/medical-office-front-desk-support/d0c40a22497eb0948d50748617978922","title":"Medical Office Front Desk Support","hash":"d0c40a22497eb0948d50748617978922","postingUrl":"https://www.indeed.com/job/medical-office-front-desk-support-9e4f0c766f56fba9"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p><b>Summary</b></p><p>Our stores are where customers come to “experience cannabis”, and our Retail Associates are vital to delivering customer service, offering a distinctive shopping experience that drives sales results. The Retail Associate is primarily responsible for providing assistance to patrons and patients through concierge-level service, assuring anyone who visits a store leaves satisfied. Individual responsibilities as a Retail Associate include demonstrating outstanding customer service and sales skills, assisting with keeping the sales floor stocked with merchandise and/or organizing the sales floor and stock areas. The Retail Associate conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.</p><p><b>Essential Duties and Responsibilities</b></p><ul><li>Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns</li><li>Lead tours of sales floor within the store, making product recommendations based on ongoing research of strains, cannabinoids and vendor-produced products available</li><li>Maintain knowledge of all cannabis strain profiles, edibles, concentrates, pre-rolls and accessories for sale in the dispensary, utilizing knowledge of how cannabinoid profiles and potency affect the body</li><li>Retain thorough and comprehensive knowledge of patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests</li><li>Understand The Green Solution exchange policy, accessories manufacturer warranties, and how to facilitate guest merchandise returns to Lead Associate and Management</li><li>Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance</li><li>Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing</li><li>Answer phone with scripted greeting, provide customer service, and accept TGS Express or Call-Ahead orders</li><li>Accurately record phone and online orders into the point-of-sale (POS) system</li><li>Confirm accuracy of order displayed in POS (correct product, quantity and/or weight, RFID, Pricing, etc.)</li><li>Verify correct use of MED-required packaging and labeling according to The Green Solution policy</li><li>Operate cash register by using barcode scanner, computer-based POS system and cash drawer to process transactions, ensuring patrons and patients leave with labeled product inside of a state regulated exit bag with correct change and a receipt</li><li>Adhere to The Green Solution security protocol and promote safety for patrons, patients and other Team Members</li><li>Work as part of a team to ensure sales, guest satisfaction and that compliance goals are met by designated timelines</li><li>Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success</li><li>Adhere to all company uniform policy and preserve all provided necessary equipment</li><li>Uphold personal hygiene to ensure safe interaction with patients, product and other Team Members</li><li>All other job duties as assigned</li></ul><p><b>Qualifications</b></p><p>Education</p><ul><li>High School diploma or General Education Development (GED) required</li></ul><p>Training</p><ul><li>Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Management</li></ul><p>Required Skills &amp; Experience</p><ul><li>Excellent computer, mathematical, language and reasoning skills</li><li>Bilingual skills a plus</li><li>Retail, operations and/or sales experience</li></ul><p>Preferred Skills &amp; Experience</p><ul><li>Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements; previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities</li></ul><p><i>**TGS Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**</i></p><p>Pay: $14.00 per hour</p><p>Job Type: Full-time</p><p>Pay: $14.00 per hour</p><p>COVID-19 considerations:<br />We follow all Covid-19 recommendations by the State - Social distancing, masks and sanitation procedures.</p><p>Job Type: Full-time</p><p>Pay: $14.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>License/Certification:</p><ul><li>MED Badge (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"The Green Solution","logoUrl":"/logos/the-green-solution-df027aa9d979401f3be1a2a2fadd67ca.png"},"location":{"country":"United States","address":"Aurora, CO 80014","city":"Aurora","stateProvince":"CO"},"frontendLink":"/job-posting/the-green-solution/customer-service-associate-peoria/982e904ef25118383e5efad4c2664e57","title":"Customer Service Associate (Peoria)","hash":"982e904ef25118383e5efad4c2664e57","postingUrl":"https://www.indeed.com/job/customer-service-associate-peoria-2d1015e7cabf1b35"},{"employmentType":"Part-time, Permanent","postedOn":"10 days ago","description":"<div><p>Job Description</p><p><b>Clarity is looking to welcome new members to our retail family! If you believe that the customer service experience should be priority #1, we would love to hear from you! We are looking for enthusiastic employees with retail experience.</b></p><p><b>Please apply for your security verification through Service Canada ASAP if you want to join our team.</b></p><p>This can be on-line https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training or in person.</p><p><b>Responsibilities and Duties</b></p><ul><li>Ensure the proper execution of standard operating procedures.</li><li>Knowledge of each product within the complete range of new and current products available for purchase.</li><li>Able to maintain the highest level of customer service.</li><li>Maintain customer confidentiality.</li><li>Point of sale cash and database management in a high volume retail setting.</li><li>Ensuring that the front of house is maintained to be bright, organized and clean.</li><li>Strong understanding of the regulatory environment.</li><li>Defusing difficult situations with customers.</li><li>Other duties as required.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Strong customer service skills</li><li>Working knowledge of POS systems</li><li>Strong communication skills, time management, and problem-solving skills</li><li>Works well in a high volume retail environment</li><li>Able to work as a member of a team</li><li>Knowledge of cannabis is an asset</li></ul><p><b>Terms of Employment</b></p><ul><li>Must be at least 19 years old or over</li><li>Part time</li><li>Must be willing to sign employee agreement and terms of employment</li><li>Obtain Security Verification via https://justice.gov.bc.ca/cannabislicensing/policy-document/worker-qualification-training</li><li>Must be able to work a variety of shifts including evening and weekend shifts as required</li></ul><p><b>If you have a passion for helping people in a retail setting, we would love to hear from you! Please submit a cover letter along with your resume!</b></p><p>Job Types: Part-time, Permanent</p><p>Salary: From $17.00 per hour</p><p>Additional pay:</p><ul><li>Overtime pay</li><li>Tips</li></ul><p>Benefits:</p><ul><li>Store discount</li></ul><p>Schedule:</p><ul><li>Holidays</li><li>Monday to Friday</li><li>Weekends</li></ul><p>Education:</p><ul><li>Secondary School (preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (preferred)</li></ul><p>Work remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Clarity Cannabis","logoUrl":"/logos/clarity-cannabis-5a98dbbb088ab9be0b3479a448e93a27.png"},"location":{"country":"Canada","address":"Victoria, BC","city":"Victoria","stateProvince":"BC"},"frontendLink":"/job-posting/clarity-cannabis/customer-service-representative/b850b0c37393b9933cb6ef820abc0bcc","title":"Customer Service Representative","hash":"b850b0c37393b9933cb6ef820abc0bcc","postingUrl":"https://ca.indeed.com/job/customer-service-representative-890823942bbdbca5"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Company Description</p><p>Join the movement!</p><p>PharmaCann, one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?</p><p>We’re grounded and growing. Based in Chicago, PharmaCann operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.</p><p><b>Job Description</b></p><p>Under the supervision of the General Manager, the Patient Care Representative (PCR) will assist the general manager and assistant general manager in all administrative, clinical and operational functions within a fast-paced, clinically-oriented, environment The PCR will educate patients/caregivers on medical marijuana products under the direct supervision of a pharmacist. The PCR will promote a work environment that is positive, patient service-oriented and compliant within the guidelines of the state and company. The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about medical cannabis.</p><p>Duties And Responsibilities Or (Essential Functions)</p><p>• Assist pharmacist manager in filling practitioner recommendations, and filing state required documentation based on Compassionate Care Act guidelines.</p><p>• Electronically file documents into member file folders, set up files for new members, and audit files to ensure that information is accurately filed.</p><p>• Perform the timely triage of documents and steam-line tasks appropriately to the Pharmacists.</p><p>• Answer phone calls from patients, schedule appointments, and any other functions necessary for Dispensary operations.</p><p>• Process recommendations for patients under the direct supervision of a Pharmacist.</p><p>• Prepare and provide support in all (onsite and desk) audit activities related to Dispensary Unit.</p><p>• Assist in education and ringing out of patients.</p><p>• Accountable for accurately utilizing PharmaCann’s Point of Sale system.</p><p>• Assist in the check in process in the Dispensary.</p><p>• Provides outstanding patient service.</p><p>• Inspire patient confidence and create patient loyalty.</p><p>• Develop knowledge of various products and the NYS Medical Marijuana Program and Federal law regarding medical cannabis.</p><p>• Execute PharmaCann’s dispensary protocols including safety protocols.</p><p>• Complies with all security and legal requirements.</p><p>• Act as a safety officer.</p><p>• Ensure the store is well maintained.</p><p>• Exceptional people skills.</p><p>• Back up Courier and OSS roles as required. Couriers are required to hold a current driver license and maintain a good driving record.</p><p>• Other duties as assigned by the General Manager.</p><p>• Strong Computer based skills.</p><p><b>Qualifications</b></p><p>• Compassionate and strong work ethic</p><p>• A high school diploma or higher and 2+ years of work experience. Experience in a retail, high level customer service company, and/or managed care/health care organization preferred.</p><p>• Proven track record in ability to cultivate long- term patient/customer relationships</p><p>• Previous dispensing, retail or patient service experience preferred</p><p>• Exceptional patient service skills; experience in health care related field is a plus</p><p>• Desire to learn about our products in order to assist patients</p><p>• Knowledge of basic computer skills, Point of Sale software and cash management is a must</p><p>• Strong attention to detail and must have a team-player mentality</p><p>• Ability to deal with problems and resolve in a professional manner</p><p>• Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts</p><p>• Must be 21 years of age and pass a background check.</p><p>Working conditions</p><p>• Job may require regular weekend and evening shifts.</p><p>• May be required to drive in snow, rainy or difficult conditions.</p><p>• May be tasked to deal with difficult clients.</p><p>• May be required to stand for long periods.</p><p><b>Physical Requirements</b></p><p>• Can lift at least 50 pounds</p><p>• Ability to withstand long hours working on a computer</p><p>• Ability to move quickly within the facility</p><p>Additional Information</p><p>All your information will be kept confidential according to EEO guidelines.</p><p>PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available</p></div>","company":{"website":"pharmacann.com","companyType":"Private/Established","name":"PharmaCann Inc","logoUrl":"/logos/pharmacann-029ac0f0fa59d2a1d470201708a5f852.png"},"location":{"country":"United States","address":"Amherst, NY, USA","city":"Amherst","stateProvince":"NY"},"frontendLink":"/job-posting/pharmacann-inc/ny-patient-care-representative/1856a5932fb5509acbf7a3d07f029008","title":"NY - Patient Care Representative","hash":"1856a5932fb5509acbf7a3d07f029008","postingUrl":"https://www.linkedin.com/jobs/view/ny-patient-care-representative-at-pharmacann-inc-2600020794"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Canna Culture is a San Jose leader in cultivation, manufacturing, retail, and distribution of cannabis products.</p><p>We are looking for career-oriented individuals that see the opportunity only a young, rapidly growing industry such as this can provide. Are you looking to learn more about the industry, cultivation, science of cannabis?</p><p>Canna Culture is currently looking for people who can work in a fast-paced environment with a smile and great customer service skills</p><p>The ideal candidate will be personable, reliable, responsible, and possess general knowledge of cannabis. We offer ongoing education along with full medical benefits, an amazing employee discount, and a career.</p><p><b>Responsibilities and Duties: </b></p><ul><li>Customer experience</li><li>Use of POS system</li><li>Answering phone calls</li><li>New/returning customer registration and documentation</li><li>Clean and general upkeep of the Retail Facility</li><li>Knowledge of relevant laws, company policy, and procedures</li><li>Upkeep of online menus</li><li>Stay current with product knowledge</li></ul><p><b>Qualifications: </b></p><ul><li>Must be over the age 21+</li><li>Must pass a background check</li><li>Customer service experience</li><li>Knowledge with Excel</li><li>Ability to learn and adapt to different environments</li></ul><p>must be available nights, weekends, and holidays.</p><p>Job Type: Full-time</p><p>Pay: $15.75 - $16.50 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Supplemental Pay:</p><ul><li>Tips</li></ul><p>Application Question(s):</p><ul><li>why do you think you’ll do well in this job position?</li></ul><p>Experience:</p><ul><li>Retail sales: 4 years (Preferred)</li><li>Restaurant Experience: 1 year (Preferred)</li><li>Customer service: 2 years (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Startup","name":"Canna Culture"},"location":{"country":"United States","address":"San Jose, CA 95136","city":"San Jose","stateProvince":"CA"},"frontendLink":"/job-posting/canna-culture/bartender-front-desk/d91a23f1de33ac9fe5dfb440e5416878","title":"Bartender/Front Desk","hash":"d91a23f1de33ac9fe5dfb440e5416878","postingUrl":"https://www.indeed.com/job/bartenderfront-desk-72e4d7a35c1888c1"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>Stability Cannabis is one of Oklahoma's largest growers and distributors of medical marijuana and has been named one of the best places to work by The Journal Record, The Oklahoman, and Cannabis Business Times. We are seeking an experienced full time receptionist and office assistant.</p><p>In this role you will be responsible for answering inbound phone calls (low volume of 10-20 calls per day), greeting arriving employees, greeting arriving customers and vendors, and verifying security access for visitors. As a face of the company we are seeking a polished individual with sharp dress and a happy outgoing demeanor. In this role you will sit at a front desk most of the day, with occasional assistance with various administrative projects from various departments in the company.</p><p>Energetic individuals with a great phone voice, happy disposition, and friendly smiles will fit in well. Must have at least 1 year of office assistant or receptionist experience.</p><p>Job Type: Full-time</p><p>Pay: $11.00 - $13.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Experience:</p><ul><li>Receptionist: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Established","name":"Stability Cannabis","logoUrl":"/logos/stability-cannabis-195e89fb1bc02c5e9d2c09d163bedcc9.png"},"location":{"country":"United States","address":"Oklahoma City, OK 73128","city":"Oklahoma City","stateProvince":"OK"},"frontendLink":"/job-posting/stability-cannabis/front-desk-receptionist/78920964210810465fc8a2038e8ca9cb","title":"Front Desk Receptionist","hash":"78920964210810465fc8a2038e8ca9cb","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-e33f1054e83a6063"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p>Must be 21+ with retail experience to be considered</p><p>Knowledge of electronic nicotine delivery systems (ENDS) and nicotine juices is required. Knowledge of tobacco pipes, water pipes, accessories, CBD, cannabis is required.</p><p>Day to day you will be opening the store (including dealing with the safe and alarm systems) assisting and cashing out customers, diagnosing issues and recommending purchases, and closing the store.</p><p>Fun, relaxed work environment! Discounts! Perfect for a candidate in college who is learning from home. 2 days off/wk.</p><p>Job Type: Full-time</p><p>Pay: $11.00 - $13.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />Curbside offered. Capacity restrictions in place.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Retail sales: 1 year (Required)</li><li>Customer service: 1 year (Required)</li></ul><p>Work Location:</p><ul><li>Multiple locations</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Resistance Vapor Inc"},"location":{"country":"United States","address":"Genoa City, WI","city":"Genoa City","stateProvince":"WI"},"frontendLink":"/job-posting/resistance-vapor-inc/customer-service-representative/a3c54c906b2ed6c730751f989107ae97","title":"Customer Service Representative","hash":"a3c54c906b2ed6c730751f989107ae97","postingUrl":"https://www.indeed.com/job/customer-service-representative-45a37559464d7196"},{"employmentType":"Part-time","postedOn":"3 days ago","description":"<div><p>Greenlight Therapeutics is a fully licensed and compliant medical cannabis dispensary in Gambrills, MD and we are looking for a part-time receptionist to join our team! Shop hours are from 10am to 8pm, Monday-Saturday and 10am-6pm on Sundays. Eligible candidates MUST be available for ALL shift time slots, especially on weekends and holidays.</p><p><b>Job Description: </b></p><p>As a receptionist, you will be responsible for checking in new and existing patients per MMCC requirements, answering phones, creating patient profiles, and generally assisting where needed. Our receptionist is the first to greet our patients and begin a positive experience so a friendly, upbeat, and welcoming personality is important.</p><p><b>Requirements: </b></p><ul><li>Previous retail or customer service experience</li><li>Excellent communication skills</li><li>Ability to handle a high volume of phone calls</li><li>Ability to quickly learn procedures and acquire product knowledge</li><li>Must be highly organized</li><li>Must be proficient with computers</li><li>A high degree of initiative and self-motivation</li><li>Ensure you are on time for each and every shift</li><li>Attention to Detail</li><li>Basic knowledge of the cannabis industry and laws and regulations as they pertain on the local and state levels</li></ul><ul><li>Ability to pass a drug screening and background check</li><li>Must be 21 years or older</li><li>High school diploma or equivalent</li></ul><p><b>Responsibilities: </b></p><ul><li>Greet and check in qualified patients and caregivers</li><li>Provide exceptional customer service and offer positive resolutions to challenges from customers</li><li>Monitor patient flow/maintain the staff to patient ratio on the sales floor</li><li>Answer phones/ manage high phone call volume and accurately operate computer systems</li><li>Process front desk transactions</li><li>Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment</li><li>Educate patients on products and consumption methods</li><li>Sanitize touch surfaces throughout the day/ Ensure the waiting room stays in neat, tidy order</li><li>Assist other staff members or managers with daily tasks, cleaning, restocking, etc.</li><li>Complete all other front desk/ administrative duties as assigned</li></ul><p>Job Type: Part-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>Holidays</li><li>Weekend availability</li></ul><p>COVID-19 considerations:<br />To keep our staff and patients as safe as possible, we have installed clear plastic barriers. Hand sanitizer, masks, and gloves provided.</p><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Growth","name":"MGTM, LLC"},"location":{"country":"United States","address":"Gambrills, MD 21054","city":"Gambrills","stateProvince":"MD"},"frontendLink":"/job-posting/mgtm-llc/front-desk-receptionist/86db833f2e50608493d68ba9fec6f890","title":"Front Desk Receptionist","hash":"86db833f2e50608493d68ba9fec6f890","postingUrl":"https://www.indeed.com/job/front-desk-receptionist-45e82bacf54b4d93"},{"employmentType":"Full-time","postedOn":"3 days ago","description":"<div><p>DOPE Marketing is a data driven print company that makes direct mail simple. Our custom in house software, DOPE 360, Helps small and medium size businesses take the confusion and complication out of sending direct mail. Traditionally, a direct mail campaign can take weeks for a business to put together and send. DOPE360 helps our clients put together and send direct mail campaigns in less than 60 seconds.</p><p>Check out this quick video(you can copy/paste the link into your browser): https://youtu.be/7xu0WkIZVuI</p><p>The perfect customer for DOPE360 is a local home service business who needs to be sending more direct mail. Roofers, HVAC, Cleaning, Pest Control, Lawn Care, Interior designers,etc and any other industry that services homeowners at their home.</p><p>DOPE360’s most powerful tool is the NEIGHBORHOOD BLITZ feature. Neighborhood blitz allows businesses to automatically send postcards to the neighbors of jobs they have recently completed OR to jobs they have coming up on their schedule. Previously, it was impossible for small and medium size businesses to send laser targeted direct mail. At DOPE Marketing, we make direct mail simple!</p><p>Check out a quick video on our neighborhood blitz feature; https://youtu.be/yYooDgDl-Ko</p><p>JOB DESCRIPTION:</p><p>We are hiring for the role of a customer support specialist that can run a team whose objective is to help small and medium sized businesses make direct mail simple. You will have several tools and other team members at your disposal to make the client onboarding process as easy as possible. Your role will include;</p><ul><li>Onboarding New Customers to their DOPE360 account</li></ul><ul><li>Helping customers set up direct mail campaigns in their DOPE360 account. You have access to hundreds of different templates to share with customers in order to help them choose different designs of their business</li></ul><ul><li>Checking in with current customers to see if they need help sending the next campaign on their DOPE360 accounts</li></ul><ul><li>Using our resource library to educate customers on the benefits of DOPE360; Send direct mail with no minimum order, with no monthly costs, to targeted homeowners and businesses in their local area.</li></ul><ul><li>Educate customers on some of our other print products like yard signs, door hangers, business cards and flyers</li></ul><ul><li>Respond to and aid clients in all stages of campaign planning, design, targeting and printing processes</li></ul><ul><li>Provide administrative support to team sales initiatives including data entry, appointment setting and note taking</li></ul><p>You will have access to our entire resource library which includes hundreds of postcard templates, scripts, design layouts, frequently asked questions and everything else you need to make your job simple and provide value to your clients.</p><p>REQUIREMENTS:</p><ul><li>Customer service experience</li><li>Strong communication skills</li><li>Strong organizational skills</li><li>Experience with Microsoft Excel</li><li>Experience with HubSpot preferred- if not, we can train</li><li>Experience with G SUITE including SHEETS, SLIDES, DOCS, GMAIL, AND DRIVE.</li></ul><p>At Dope Marketing, we are a customer service company that happens to provide direct mail software as a service and printing fulfillment for small and medium sized businesses. We pride ourselves on strong communication and a dedicated focus on customer service. If you have been told in your life that you’re a talkative person, a people person, or that you are simply a good communicator, this job will be a great fit for you.</p><p>We would love to set up an interview for the DOPEST job you’ve ever had.</p><p>Please check out our website: www.DOPEMarketing.com</p><p>You can find a lot more information by searching our company on Facebook, Instagram or YouTube.</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $20.00 per hour</p><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li><li>Microsoft Excel: 1 year (Preferred)</li><li>HubSpot: 1 year (Preferred)</li><li>G SUITE including SHEETS, SLIDES, DOCS, GMAIL, AND DRIVE: 1 year (Preferred)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"companyType":"Private/Startup","name":"DOPE MARKETING","logoUrl":"/logos/dope-marketing-adbd259a1ab21483ec1f2d9e19689cd6.png"},"location":{"country":"United States","address":"Saint Paul, MN 55120","city":"Saint Paul","stateProvince":"MN"},"frontendLink":"/job-posting/dope-marketing/customer-support-representative/a5594342f6492d082b1125a798d5fc9c","title":"Customer Support Representative","hash":"a5594342f6492d082b1125a798d5fc9c","postingUrl":"https://www.indeed.com/job/customer-support-representative-1b2125ecda70cc70"},{"postedOn":"4 days ago","description":"<div><div><p><b>Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.</b></p><div><div><div><h2><b>Job Summary</b></h2></div><div><p>Maintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.</p></div></div><div><div><h2><b>Essential Duties and Responsibilities</b></h2></div><div><ul><li>Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.</li><li>Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.</li><li>Answers telephone and transfers calls to appropriate store personnel.</li><li>Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.</li><li>Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.</li><li>Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.</li><li>Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.</li><li>Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.</li><li>Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.</li><li>Takes precaution when handling objects to avoid damage to products, property, etc.</li></ul></div></div><div><div><h2><b>Knowledge, Skills and Abilities</b></h2></div><div><ul><li>Ability to count and calculate for the purpose of cash handling and sales transactions.</li><li>Ability to effectively communicate (in written and verbal form) with customers and partners.</li><li>Ability to work flexible schedules including nights, weekends, and holidays.</li></ul></div></div><p></p><div><div><h2><b><br />Education, Experience, and Qualifications</b></h2></div><div><ul><li>Minimum of 16 years of age required.</li><li>TABC/LACT certification required where applicable.</li><li>Fuel Operator C training required.</li><li>Typically involves on-the-job training.<br /></li></ul></div></div><p></p><div><div><h2><b>Physical Demands</b></h2></div><div><ul><li>Continuously required to use close vision, distance vision, depth perception or the ability to focus.</li><li>Frequently required to sit for long periods of time.</li><li>Frequently required to talk and hear.</li><li>Frequently required to use hands for reaching, touching or handling.</li><li>Occasionally required to manipulate objects by hand and use fine finger movements.</li><li>Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.</li><li>Occasionally required to bend, kneel or squat.</li><li>Occasionally required to stand or walk.</li><li>Attendance at work is required.</li></ul></div></div><div><div><h2><b>Work Context and Environment</b></h2></div><div><ul><li>Work is generally performed in a fuel center.</li><li>Frequently exposed to outside temperatures and weather.</li><li>Occasionally exposed to wet, slippery or damp conditions.</li><li>Occasionally exposed to cleaning agents.</li><li>Occasionally exposed to industrial odors, fumes and dust.</li><li>Quiet to moderate noise level.</li></ul></div></div></div><p></p><p><b><br />Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.</b></p></div></div>","company":{"companyType":"Private/Established","name":"Brookshire Grocery Company","logoUrl":"/logos/brookshire-grocery-company-e2168eff83bb67176c35e69e2535becb.jpeg"},"location":{"country":"United States","address":"Hawkins, TX","city":"Hawkins","stateProvince":"TX"},"frontendLink":"/job-posting/brookshire-grocery-company/fuel-center-cashier/b0e6dc44636af8f2f3e6c19c9800ef57","title":"Fuel Center Cashier","hash":"b0e6dc44636af8f2f3e6c19c9800ef57","postingUrl":"https://www.indeed.com/job/fuel-center-cashier-48e17f09d41028fe"},{"employmentType":"Full-time, Part-time","postedOn":"4 days ago","description":"<div><p><b>About us</b></p><p>Salvation Wellness is a modern apothecary and urban oasis, specializing in therapeutic massage, meditation, saunas, and bodycare products. We infuse our homemade products and treatments with cannabis.<br />We strive for excellence and have an amazing team of healers.</p><ul><li><i><b>Weekend hours Required for this position</b></i></li></ul><p><b>Do you love wellness? Are you responsible and professional? Do you like working in dynamic teams and helping people? Then send us your resume!</b></p><p>We are a downtown Jersey City Wellness Office looking for personable, skilled reception who loves to learn, work well with teams, and is customer service oriented. We hire from within and have several growth opportunities to move in to retail management of our high end product line.</p><p>Our ideal candidate :</p><p>Loves Helping People!</p><p>Has excellent communication skills</p><p>Is able to train on and replicate customer service techniques and follow scripts</p><p>Understands customer service for high value clientele</p><p>Is responsible and consistent</p><p>Has a high preference for procedural protocols</p><p>Proactively sets out to learn about our services and products</p><p>Enjoys and actively seeks out opportunities to continually learn and grow within our team.</p><p>Is open and responsive to feedback from clients and managers.</p><p>Is able to explain to clients the offerings and terms set by our business, using our own scripts</p><p>Is looking for long term employment,</p><p>Wants a career in client oriented retail management</p><p>Salary: starting at 15-18 base/hour + commission and tips</p><p>Nights and Weekends Required<br /><i>Related keywords: retail</i><br /><i>Related keywords: retail</i></p><p><b>Salvation Wellness provided the following inclusive hiring information: </b></p><p>We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $15.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Weekend availability</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li><li>Commission pay</li><li>Tips</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Salvation Wellness"},"location":{"country":"United States","address":"Jersey City, NJ 07302","city":"Jersey City","stateProvince":"NJ"},"frontendLink":"/job-posting/salvation-wellness/front-desk-associate/accc53ab1ebcee0e4fd8ebf4550e38dc","title":"Front Desk Associate","hash":"accc53ab1ebcee0e4fd8ebf4550e38dc","postingUrl":"https://www.indeed.com/job/front-desk-associate-86a343424a71cc4a"},{"postedOn":"6 days ago","description":"<div><b>About Us:</b><br />Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.<br /><br /><b>Our Values:</b><br />People-Centric<br />Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.<br /><br />Quality<br />We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.<br /><br />Communication<br />By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.<br /><br />Accountability<br />We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the \"we\" in our efforts and removing the \"they\".<br /><br />Growth<br />We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.<br /><br /><b>What We Offer:</b><br />Employee Discount – enjoy 40% off in-store products<br /><br />Exclusive access to Urbn Learning Center and monthly vendor training<br /><br />Medical<br /><br />Dental<br /><br />Vision<br /><br />Group Life Insurance<br /><br />Voluntary (Life, Accident, Illness)<br /><br />Employee Assistance Program (EAP)<br /><br />Urbn Leaf, the new standard in cannabis dispensaries, is looking for a Customer Service Associate to join our team at our location in San Diego , CA . If you're friendly, reliable, and knowledgeable about all things cannabis - we are looking for you!<br /><br /><b>Job Title:</b> Customer Service Associate<br /><br /><b>Reports to:</b> General Manager, Assistant Managers<br /><br /><b>Position Summary:</b><br />As a Customer Service Associate for Urbn Leaf, you will be the first point of contact for the company. Our Customer Service Associates are responsible for greeting and checking in guests, taking orders over the phone and online, and fulfilling orders for customer pick-up. Additional duties include providing customer service via telephone, email, and web communication. In order to be successful in this role, you should have excellent verbal and written communication skills to interact clearly with customers, vendors, and other employees and practice proper phone etiquette. We are looking for a detail-oriented individual with a genuine passion for interfacing with people on a day to day basis that will have a \"host\" mentality for all guests entering the dispensary.<br /><br /><b>Duties and Responsibilities:</b><br /><b>Responsibilities include, but are not limited to:</b><br />Greet and thank guests as they enter and leave the dispensary, ensuring an excellent customer experience<br /><br />Customer and patient intake<br /><br />Answering phone during operating hours<br /><br />Taking orders over the phone and preparing orders for customer express pick-up and delivery<br /><br />Responding to reviews and updating online sites i.e. Weedmaps, Google and Yelp.<br /><br />Communicating any issues, comments, and/or concerns from customers to shift leads and management<br /><br /><b>Qualifications:</b><br />Must be 21 years of age or older<br /><br />Must have at least 1 year of call center or related experience<br /><br />Must be able to accurately input and access information in the POS system, delivery systems, marketing outlets, computers, etc<br /><br />Must be comfortable with data entry<br /><br />Must have excellent verbal and written communication skills with a strong understanding of phone etiquette<br /><br />Must be a hands-on, proactive self-starter<br /><br />Must be comfortable learning new skills<br /><br />Must be vigilant in monitoring the entire delivery process<br /><br />Must provide excellent customer service<br /><br />Must be able to meet and uphold all of Urbn Leaf's standards<br /><br />Preferred (not required) work experience as host, receptionist, dispatcher or other related customer service positions<br /><br />Preferred (not required) one or more years of budtending experience<br /><br />Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry<br /><br /><b>Skills and Attitudes:</b><br />Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multi-tasker with the ability to handle multiple duties and responsibilities.<br /><br />Organization skills to keep accurate records and find important information quickly<br /><br />Time management skills to prioritize and complete a side variety of tasks throughout the day<br /><br />Patience and listening skills to respond appropriately and discover and meet customer needs<br /><br />Interpersonal skills to create a pleasant experience for all customers. Must be personable, attentive, and detail oriented<br /><br /><b>Must be able to:</b><br />Perform job functions with attention to detail, speed, and accuracy<br /><br />Prioritize and organize<br /><br />Be a clear thinker, remain calm, and resolve problems using good judgment<br /><br />Follow directions thoroughly<br /><br />Understand guest needs<br /><br />Work cohesively and professionally with co-workers<br /><br /><b>Education:</b><br /><b>Must have one of the following:</b><br />High School diploma or GED<br /><br /><b>Certificates, Licenses, and Registrations:</b><br />Valid CA identification/proof of residence<br /><br />Physical Demands/Requirements<br /><br /><b>The following are constant demands for this position:</b><br />Must be able to stand/walk for up to 6 hours at a time<br /><br />Must be able to lift at least 50 pounds safely and properly, as required<br /><br />Ability to work in a stressful, fast-paced environment<br /><br />Must be able to work days, nights, holidays and weekends<br /><br />Medium work that includes moving objects up to 50 pounds<br /><br />Environmental Conditions<br /><br />Occasionally small and/or enclosed spaces.<br /><br />Equal Employment Opportunity Policy<br /><br />Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<br /><br />Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected]<br /><br />Equal Employment Opportunity Policy<br /><br />Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<br /><br />Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected]</div>","company":{"companyType":"Private/Established","name":"Urbn Leaf","logoUrl":"/logos/urbn-leaf-aac608ef8f930f6e8dcfcc7c9137ab91.png"},"location":{"country":"United States","address":"San Diego, CA 92110","city":"San Diego","stateProvince":"CA"},"frontendLink":"/job-posting/urbn-leaf/customer-service-associate/e3ca605e0516de2eec697d8e924cdbf7","title":"Customer Service Associate","hash":"e3ca605e0516de2eec697d8e924cdbf7","postingUrl":"https://www.indeed.com/job/customer-service-associate-96c35c135bd51acb"},{"employmentType":"Full-time","postedOn":"10 days ago","description":"<div><p>We are seeking a Sales Representative for a Local Cannabis Brand.</p><p>Starting Compensation - $16 an hour plus bonus.</p><p>Employment Hours: 9:00 am to 5:00 pm<br />35 Hours</p><p>Responsibilities:</p><p>Customer Service required<br />New client acquisition<br />Scheduling appointments</p><p>Qualifications:</p><p>Positive Energy<br />Experience in cannabis industry is a must<br />Must have 2 years of sales face to face or phone sales experience.</p><p>Opportunity for growth.</p><p>Must include a resume with bio of one self along with work history.</p><p>Located in Tustin off Tustin Ranch</p><p>Equal Employment Opportunity</p><p>Job Type: Full-time</p><p>Pay: $16.00 per hour</p><p>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely:</p><ul><li>No</li></ul></div>","company":{"name":"Cannabis Company"},"location":{"country":"United States","address":"Tustin, CA 92780","city":"Tustin","stateProvince":"CA"},"frontendLink":"/job-posting/cannabis-company/call-center-representative/b47a60cdba98dbdcfbb1b61304c05651","title":"Call Center Representative","hash":"b47a60cdba98dbdcfbb1b61304c05651","postingUrl":"https://www.indeed.com/job/call-center-representative-ad24d5ba9bf44a36"}]